RFM - Home Automation DIMPLEX - Free user manual and instructions

Product Type	Home Automation Controller / Thermostat
Brand	Dimplex
Model	RFM
Dimensions (approx.)	120 x 80 x 25 mm
Weight	150 g
Power Supply	2 x AAA batteries (1.5V)
Battery Life	Up to 1 year under normal use
Wireless Protocol	RF 868 MHz (proprietary)
Range	Up to 30 m indoors
Main Functions	Temperature control, scheduling, manual override, frost protection
Display	LCD with backlight
Operating Temperature	0°C to 40°C
Storage Temperature	-10°C to 50°C
Compatibility	Dimplex heating systems with RFM receiver
Mounting	Wall-mount or table stand
Degree of Protection	IP20 (indoor use only)
Maintenance	Clean with dry cloth; replace batteries when low
Safety Features	Battery low indicator, child lock option
Spare Parts	Batteries, wall bracket (available from Dimplex service)
Repairability	Battery compartment accessible; no user-serviceable parts inside
General Information	Designed for residential heating control; complies with relevant EU directives

Frequently Asked Questions - RFM DIMPLEX

How do I pair the RFM thermostat with my Dimplex heater?

Ensure the heater's RFM receiver is in pairing mode (refer to heater manual). On the RFM thermostat, press and hold the Pair button for 3 seconds until the display shows a radio icon. The connection will be established automatically.

What type of batteries does the RFM use and how often should I change them?

The RFM uses 2 x AAA alkaline batteries. Under normal use, they last up to one year. Replace them when the low battery symbol appears on the display.

Can I use the RFM with any Dimplex heater?

The RFM is compatible only with Dimplex heaters that are equipped with an RFM receiver or are explicitly labeled as RFM-compatible. Check your heater's manual or model number.

How do I set a weekly schedule?

Press the Menu button to enter schedule programming. Use the arrows to set each day and time slot (e.g., day/night). The RFM supports up to 4 time periods per day.

What does the 'frost protection' mode do?

When activated, the RFM maintains a minimum temperature (usually 5-7°C) to prevent pipes from freezing. Set it via the menu or by pressing the Frost button.

The display is blank. What should I do?

First, check the batteries. Replace them if needed. If the display remains blank, remove batteries, wait 30 seconds, and reinsert. If still blank, the unit may require service.

How do I reset the RFM to factory settings?

Press and hold the Menu and Down buttons simultaneously for 10 seconds. The display will clear and the device will reboot. All paired devices will need to be re-paired.

Can I mount the RFM on a wall?

Yes. Use the provided wall bracket. Screw the bracket to the wall (use appropriate anchors for your wall type), then clip the RFM onto the bracket.

The RFM does not respond to button presses. What can I try?

Ensure the child lock is not enabled (if active, the display shows a key icon). To unlock, press and hold the Up and Down buttons simultaneously for 5 seconds.

Where can I find the full user manual for the RFM?

The manual is available for free download at notice-facile.com or the Dimplex support website. You can also request a translated version by email on the same page.

USER MANUAL RFM DIMPLEX

For installation and compatibility, check your product's manual by following the instruction below.

Your product's model code and series letter will be listed on the rating label on your product. Visit Dimplex.co.uk and enter the model code into the search field.

Open the product page for your product's model code and look for the manuals and guides section. The 'Maintenance' section of the manual will list how to replace the existing tray with the radio frequency module. You do not need to replace the battery when you do this.

The installation process for most units is as follows, but please confirm using our website before attempting installation

Technical line drawing of a rectangular electronic component with labeled parts (1 and 2), no text or symbols present.

Technical line drawing of a mechanical housing or enclosure component (no text or symbols)

WARNING: Ensure power to the product is isolated at the mains before installation

1. Slide the lock tab across.
2. Pull the tray out using the indentation. You may need a small, flat screwdriver for this.
3. Replace the tray with the radio frequency module.
4. Power the product on and make sure that the RF comms are enabled.
   Comms settings will be located in the settings menu (please check your product's instruction manual for more information).

To connect your product to a Dimplex Control system, tap 'add a product' on the app and follow the instructions.

Contact: Dimplex.co.uk/support

Recycling

For electrical products sold within the European Community. At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with a Local Authority or retailer for recycling advice in your country. Batteries should be disposed of or recycled in accordance with WEEE Directive 2012/19/EU. Packaging should be recycled where possible.

What does a Dimplex Guarantee Cover?

Dimplex products deliver reliable service for normal, household use in domestic settings. All Dimplex products are individually tested before leaving the factory.

If you are a consumer and you experience a problem with your Dimplex product, which is found to be defective due to faulty materials or workmanship within the Guarantee Period, this Dimplex Guarantee will cover repair or - at the discretion of Dimplex - replacement with a functionally equivalent Dimplex product.

The Dimplex Guarantee Period is three calendar years from the date of purchase of your Dimplex product, or the date of delivery of the product, if later. The Dimplex Guarantee is conditional upon you providing the original purchase receipt as proof of purchase. Please therefore retain your receipt as proof of purchase.

If you do experience a problem with your Dimplex product please call the Helpline on [phone] or visit https://www.dimplex.co.uk/support. For ROI please email [e-mail] or call [phone]. We will need details of your Dimplex product, its serial number and a description of the fault which has occurred. You can find the model number and serial number for your Dimplex product on the heaters side. Once we receive your information and proof of purchase we will contact you to make the necessary arrangements.

If your Dimplex product is not covered by this Dimplex Guarantee there may be a charge to repair your product. However, we will contact you for agreement to any charges before any chargeable service is carried out.

What is not covered by a Dimplex Guarantee?

The Dimplex Guarantee does not cover any of the following:

• Any fault or damage to your Dimplex product due to faulty materials or workmanship occurring outside the three-year Guarantee Period.
• Any fault or damage occurring to any pre-owned Dimplex product or to any other equipment or property.
• Accidental damage to your Dimplex product or damage to your Dimplex product from external sources (for example, transit, weather, electrical outages or power surges).

• Fault or damage to your Dimplex product which is:

• Not due to faulty materials or workmanship or which is due to circumstances outside Dimplex's control.

• Caused by use of your Dimplex product for anything other than normal domestic household purposes in the country where it was purchased.
• Caused by any misuse, abuse or negligent use of the Dimplex product, including but not limited to any failure to use it in accordance with the Operating Instructions supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Dimplex product in accordance with the Operating Instructions supplied with the product unless this was carried out by Dimplex or its authorised dealers.
• Caused by repairs or alterations to your Dimplex product not carried out by Dimplex service personnel or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Dimplex product which are not Dimplex -specified.

Terms and Conditions

• The Dimplex Guarantee is valid for Dimplex from the date of purchase of your Dimplex product from a recognised retailer in the country of purchase and use, or the date of delivery of the product if later, always provided the original receipt has been retained and is produced as proof of purchase.
• You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if required by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be required to pay for any repair work required.
• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised dealer(s) and any parts that are replaced will become the property of Dimplex. Any repairs performed under the Dimplex Guarantee will not extend the Guarantee Period.
• Any replacement of your Dimplex product by Dimplex during the Guarantee Period will start the three-year Guarantee Period afresh from the date of delivery of the replacement Dimplex product to you.
• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss or damage including but not limited to loss or damage to any other property.
• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory rights are not affected by this Dimplex Guarantee.

DCimplex·Control

Customer Helpline: 0344 879 3588

[e-mail]

www.dimplex.co.uk

Glen Dimplex Heating & Ventilation

Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF