DS-2TD6267-50H4L - Security Camera Hikvision - Free user manual and instructions
Find the device manual for free DS-2TD6267-50H4L Hikvision in PDF.
Pick your language and provide your email: we'll send you a specifically translated version.
| Product Type | Thermal Network Bullet Camera |
| Model | DS-2TD6267-50H4L |
| Thermal Resolution | 640 × 512 (VOx uncooled) |
| Optical Resolution | 8 MP (up to 3840 × 2160) |
| Thermal Lens Focal Length | 50 mm |
| Optical Lens Focal Length | 8–32 mm (motorized zoom) |
| Detection Range (Thermal) | Up to 2000 m (for human size target) |
| Dimensions (W × H × D) | 332.2 × 122.2 × 105.8 mm |
| Weight | Approx. 2.1 kg (without mount) |
| Power Supply | 24 VAC / 12 VDC / PoE+ (IEEE 802.3at) |
| Power Consumption | ≤ 25 W (including heater) |
| Ingress Protection | IP66 |
| Operating Temperature | -40 °C to 65 °C (with heater) |
| Main Functions | Thermal imaging, dual-spectrum video, smart detection (line crossing, intrusion), fire detection (optional), VCA analytics |
| Storage | Supports microSD/SDHC/SDXC (up to 256 GB), and NAS |
| Maintenance & Cleaning | Clean the housing and lens with a soft, dry cloth; avoid abrasive cleaners |
| Safety | Use a certified power adapter; ensure proper grounding; follow local electrical codes |
| Spare Parts & Repairability | Contact Hikvision authorized service center for spare parts; not user-serviceable |
| General Information | Outdoor bullet camera with PTZ-like mount (fixed); supports ONVIF, H.265+ compression |
Frequently Asked Questions - DS-2TD6267-50H4L Hikvision
How to reset the camera to factory defaults?
Press and hold the reset button on the camera for 10 seconds while the camera is powered on. The camera will reboot with default settings. Alternatively, access the camera via web browser and go to Configuration > System > Maintenance > Factory Defaults.
What network protocols are supported?
The camera supports TCP/IP, UDP, HTTP, HTTPS, DHCP, DNS, NTP, RTSP (Real Time Streaming Protocol), and ONVIF (Profile S/G/T). It also supports IPv4/IPv6.
How to connect the camera to a PoE switch?
Ensure the PoE switch supports IEEE 802.3at (PoE+). Connect an Ethernet cable from the camera's RJ45 port to the switch. The camera will automatically receive power and obtain an IP address via DHCP.
How do I set up motion detection?
Access the camera via web browser, go to Configuration > Events > Basic Event > Motion Detection. Enable motion detection, draw detection areas, and set thresholds. You can configure actions like sending email alerts or recording to SD card.
What is the thermal detection range for human-sized objects?
With the 50mm thermal lens, the camera can detect a human-sized object (1.8m × 0.5m) up to 2000 meters. Recognition range is approximately 500 meters and identification range is about 250 meters under typical conditions.
Can I view the camera remotely via smartphone?
Yes. Download the Hik-Connect app on your mobile device. Add the camera by scanning the QR code on the device or by entering the serial number and security code. Ensure the camera has internet access and port forwarding is configured if needed.
What is the recommended SD card size for continuous recording?
For continuous recording of thermal and optical streams, a 128 GB or larger SDXC card is recommended. Use high endurance cards (e.g., UHS-I U3 or better) to handle constant write cycles.
How to update the camera firmware?
Download the latest firmware from Hikvision official website. Access the camera via web browser, go to Configuration > System > Maintenance > Firmware Upgrade. Upload the firmware file and wait for the camera to reboot. Do not power off during update.
Why is the thermal image showing white hot instead of black hot?
The thermal image color palette can be changed. Go to Configuration > Image > Thermal and select the desired palette (e.g., White Hot, Black Hot, Ironbow, Rainbow). The default is White Hot.
What is the warranty period for this camera?
Hikvision typically offers a 3-year limited warranty for security cameras. Check the specific warranty terms provided with your purchase. For claims, contact your local Hikvision distributor with proof of purchase.
User questions about DS-2TD6267-50H4L Hikvision
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
No questions yet. Be the first to ask one.
Download the instructions for your Security Camera in PDF format for free! Find your manual DS-2TD6267-50H4L - Hikvision and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DS-2TD6267-50H4L by Hikvision.