DS-TCG227-AIR - Security Camera Hikvision - Free user manual and instructions
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| Product Type | Security Camera |
| Brand | Hikvision |
| Model | DS-TCG227-AIR |
| Dimensions (mm) | 73 x 73 x 155 |
| Weight (g) | 520 |
| Power Supply | PoE (802.3af) or DC 12V |
| Power Consumption | ≤ 7.5W |
| Resolution | 2 MP (1920 x 1080) |
| Night Vision | IR up to 30 m |
| Lens | 2.8 mm fixed |
| Field of View | Horizontal: 103°, Vertical: 58° |
| Ingress Protection | IP67 |
| Operating Temperature | -30 °C to 60 °C |
| Main Functions | Motion detection, tampering alarm, ROI encoding |
| Video Compression | H.265+/H.265/H.264 |
| Network Interface | 1 x RJ45 10/100M |
| Storage | Supports microSD up to 256 GB |
| Security | Password protection, encryption, watermark |
| Cleaning and Maintenance | Wipe with dry soft cloth; do not use solvents |
| Spare Parts and Repairability | Not user-serviceable; contact Hikvision support |
| General Information | Outdoor bullet camera with smart analytics |
Frequently Asked Questions - DS-TCG227-AIR Hikvision
How to reset the Hikvision DS-TCG227-AIR to factory settings?
Press and hold the reset button for 10 seconds while the camera is powered on. The camera will reboot and restore default settings. Alternatively, use the SADP tool or web interface.
What is the default IP address and login?
Default IP is 192.0.0.64 (or obtained via DHCP). Default username is admin and password is 12345. It is strongly recommended to change the password after first login.
Does this camera support ONVIF?
Yes, the DS-TCG227-AIR is ONVIF compliant (Profile S) for integration with third-party NVRs and software.
Can I use a 12V DC power supply instead of PoE?
Yes, the camera supports both Power over Ethernet (PoE 802.3af) and 12V DC input. Ensure proper polarity when using DC.
How to access the camera remotely?
Use the Hik-Connect app after adding the camera via serial number or scanning QR code. For PC, use the web browser or iVMS-4200 software.
What is the maximum microSD card capacity supported?
The camera supports microSD cards up to 256 GB (Class 10 or higher) for local storage.
How to enable motion detection alerts?
Log in to the camera web interface, go to Configuration > Events > Motion Detection, enable it, draw detection areas, and set actions like email or FTP upload.
Is the camera suitable for outdoor use?
Yes, it has an IP67 rating, making it dust-tight and protected against water jets, suitable for outdoor installation.
What to do if the IR LEDs are not working at night?
Check the Day/Night Switch settings in the web interface. Ensure the camera is not in day mode. Also verify the power supply is adequate.
How to update the firmware?
Download the latest firmware from Hikvision's website. Log into the camera, go to Configuration > System > Upgrade, upload the .dav file, and wait for reboot.
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