Extron EDID 101H 4K - AV Extender

EDID 101H 4K - AV Extender Extron - Free user manual and instructions

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Product Type EDID Emulator / Manager
Brand Extron
Model EDID 101H 4K
Supported Resolutions Up to 4K @ 60 Hz (4:4:4)
Video Interface HDMI (input and output)
HDCP Support HDCP 2.2 / 1.4
EDID Modes Emulate, Pass-through, Read, Write
Dimensions (H x W x D) 1.0 in x 2.5 in x 3.0 in (2.5 cm x 6.4 cm x 7.6 cm)
Weight 0.2 lb (90 g)
Power Supply External 5V DC, 500 mA (USB cable included)
Power Consumption 2.5 W (max)
Enclosure Type Metal, desktop mountable
LED Indicators Power, Status, HDCP
Control DIP switches for EDID selection
Operating Temperature 32°F to 122°F (0°C to 50°C)
Storage Temperature -40°F to 158°F (-40°C to 70°C)
Humidity 10% to 90% non-condensing
Regulatory Compliance FCC Class A, CE, RoHS
Warranty 3 years parts and labor
Maintenance Clean with soft dry cloth; do not use liquids or solvents
Safety Do not expose to moisture or extreme temperatures; use only supplied power adapter
Spare Parts / Repairability No user-serviceable parts; contact Extron for service
General Information Designed for reliable EDID management in AV systems; supports HDR and deep color

Frequently Asked Questions - EDID 101H 4K Extron

What is the Extron EDID 101H 4K used for?
The EDID 101H 4K is an EDID emulator and manager that solves EDID compatibility issues between video sources and displays, ensuring proper handshake and resolution detection in AV systems.
How do I power the device?
The device is powered via a micro-USB port using the included 5V DC adapter. You can also power it from a USB port on a source or display if available.
What resolutions and refresh rates are supported?
It supports resolutions up to 4K at 60 Hz with 4:4:4 chroma subsampling, as well as lower resolutions like 1080p, 720p, and standard PC formats.
How do I select an EDID mode?
Use the DIP switches on the side of the unit to choose between emulated EDIDs (e.g., 1080p, 4K) or pass-through mode. Refer to the manual for switch settings.
Does it support HDCP?
Yes, it supports HDCP 2.2 and 1.4 pass-through, allowing protected content to be displayed on compatible displays.
Can I use it to read the EDID from a display?
Yes, the EDID 101H 4K can capture and store the EDID from a connected display for later emulation. This is useful for system integration.
What do the LED indicators mean?
The Power LED lights when powered. The Status LED blinks during EDID read/write. The HDCP LED indicates active HDCP encryption if illuminated.
How should I clean and maintain the device?
Unplug the device and wipe the enclosure with a soft, dry cloth. Do not use any liquids, abrasives, or solvents as they may damage the unit.
What is the warranty period?
Extron provides a standard 3-year warranty on parts and labor. Contact Extron support for warranty claims.
Where can I download the user manual?
The user manual is available for free download on notice-facile.com in PDF format. Search for 'Extron EDID 101H 4K' to access the manual.

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Download the instructions for your AV Extender in PDF format for free! Find your manual EDID 101H 4K - Extron and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. EDID 101H 4K by Extron.

USER MANUAL EDID 101H 4K Extron

EDID Emulator with EDID Minder for HDMI

Extron IN OUT CONFIG SIGNAL HDCP STORE EDID EDID 101H 4K POWER 12V 0.3 MAX INPUT OUTPUT EDID 101H 4K

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.

ATTENTION: This symbol, When used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

© 2016 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks(©), registered service marks ^® , and trademarks ^™ are the property of RGB Systems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks ^®
Extron, AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, Global Scripter, GlobalViewer, Hideaway, Inline, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems
Registered Service Mark ^SM : S3 Service Support Solutions
Trademarks ^TM
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector ^TM 4K , WebShare, XTRA, ZipCaddy, and ZipClip

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide” on the Extron website.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

ATTENTION:

  • Risk of property damage.
  • Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,∅p1 scene 1,1 ^B 51 ^W^C.∅
[∅1] R∅00∅4∅03∅00∅04∅0∅08∅0∅06∅0 [∅2] 35 [17] [∅3]
Esc X1 * X17 * X20 * X23 * X21 CE ← 

NOTE: For commands and examples of computer or device responses used in this guide, the character “∅” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx -t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction.... 1

About this Guide....1

About the EDID 101H 4K....1

EDID 101H 4K Features .... 1

Application Diagram 2

Installation and Configuration....3

Installation Overview 3

Front Panel Features....4

Rear Panel Features and Cabling....5

HDMI Connector LockIt Lacing Bracket......7

EDID Configuration....7

Assign Extron Factory EDID 7

Store an EDID in a User Slot 8

EDID Assignment Via SIS Commands 9

Configuration Software....10

Downloading Software from the

Extron Website 10

Installing the Software....11

Starting the Software....13

Device Discovery Panel....13

Help Files....14

Offline Device Preview....14

Using the Software and Device Menus 15

Remote Communication and Control ...... 16

Using Simple Instruction Set

(SIS) Commands 16

Host-to-device Communications 16

Device-initiated Messages 16

Error Responses....16

Using the Command and Response Table .... 17

Symbol Definitions....18

Command and Response Table for SIS

Commands 19

Reference Information 21

Mounting the EDID 101H 4K 21

Desktop Placement 21

Rack Mounting 21

Connecting to the USB Port 22

DataViewer....24

Updating the Firmware 25

Download and Install Firmware Loader ...... 25

Downloading EDID 101H 4K Firmware ...... 26

Loading EDID 101H 4K Firmware ...... 27

Extron Warranty 29

Introduction

This section describes this user guide and the EDID 101H 4K, including:

  • About this Guide
    • About the EDID 101H 4K
    • EDID 101H 4K Features
    • Application Diagram

About this Guide

This guide contains information about the Extron EDID 101H 4K with instructions on how to install, configure, and operate the unit. Throughout this guide the EDID 101H 4K is referred to as the "EDID 101" or the "device".

About the EDID 101H 4K

The Extron EDID 101H 4K is a single input, single output HDCP compliant EDID Emulator for HDMI signal sources supporting video rates up to 4K@30 Hz. It features EDID Minder, an Extron exclusive technology designed to provide automatic and continuous Extended Display Identification Data (EDID) management. EDID Minder ensures that the source powers up properly and reliably outputs content. Pre-stored EDID is communicated to the source based on a user-selected resolution and refresh rate. The EDID 101H 4K can also capture and store EDID information from a connected display.

The EDID 101H 4K is housed in a compact one-inch high, six-inch deep, quarter-rack width enclosure for convenient, discreet installation (see Mounting the EDID 101H 4K on page 21). An energy-efficient external universal power supply is included.

EDID 101H 4K Features

  • EDID Minder — Automatically manages EDID communication between connected devices. EDID Minder ensures that all sources power up properly and reliably output content for display.
  • Selectable resolutions and refresh rates — Pre-stored EDID is communicated to the source based on a user-selected resolution and refresh rate.
  • EDID capture mode — When connected to a display, the EDID 101H 4K offers the option of capturing and then storing EDID information from the display device.
  • Supported HDMI specification — Features include data rates up to 10.2 Gbps, Deep Color up to 12-bit, 3D, and CEC pass-through.
  • Supports multiple embedded audio formats — The EDID 101H 4K is compatible with a broad range of multi-channel audio signals, providing reliable operation with HDMI sources.
  • Supports computer and video resolutions up to 4K — Resolutions up to 4096x2160/30 with 4:4:4 chroma sampling at 8 bits of color.

  • HDCP compliant — Ensures display of content-protected media and interoperability with other HDCP-compliant devices.

  • HDCP authentication and signal presence confirmation — Provides real-time verification of HDCP status. This allows for simple, quick, and easy signal and HDCP verification through front panel LEDs, and USB, providing valuable feedback to a system operator or helpdesk support staff.
  • User-selectable HDCP authorization — Allows the unit to appear HDCP compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.
  • HDMI to DVI Interface Format Correction — Automatically reformats HDMI source signals for output to a connected DVI display.
  • Automatic input cable equalization to 50 feet at 4K/30 and 100 feet at 1080p60 with 8-bit color when used with Extron HDMI Pro Series cable — Actively conditions incoming HDMI signals to compensate for signal loss when using long cables, low quality cables, or source devices with poor signal output.
  • Front panel USB configuration port
  • Easy setup and commissioning with Extron's PCS – Product Configuration Software — Conveniently configure multiple products using a single software application.
  • Provides +5 VDC, 250 mA power on the output for external peripheral devices
  • Includes LockIt HDMI cable lacing brackets
  • Energy-efficient external universal power supply included — Provides worldwide compatibility, low power consumption, and reduced operating costs.

Application Diagram

Extron EDID 101H 4K - Application Diagram - 1

flowchart
graph TD
    A["Blu-ray Player"] -->|EDID Passed| B["EDID 101H 4K"]
    B -->|HDMI| C["Extron DTP HDMI 4K 230 Tx Transmitter"]
    C -->|HDMI| D["Extron DTP HDMI 4K 230 Rx Receiver"]
    D -->|HDMI| E["Projector"]
    style A fill:#99ccff,stroke:#333
    style B fill:#99ccff,stroke:#333
    style C fill:#99ccff,stroke:#333
    style D fill:#99ccff,stroke:#333
    style E fill:#99ccff,stroke:#333

Figure 1. EDID 101H 4K Application Diagram

Installation and Configuration

This section describes the installation, and configuration of the EDID 101H 4K, including:

• Installation Overview
- Front Panel Features
• Rear Panel Features and Cabling
• HDMI Connector LockIt Lacing Bracket
• EDID Configuration

Installation Overview

To install the EDID 101H 4K:

  1. Mount the EDID 101H 4K (see Mounting the EDID 101H 4K on page 21). Do not connect power to the source, the display, or the EDID 101H 4K at this time.

TIP: Configure the EDID 101H 4K prior to the installation, if access is restricted after mounting or installation.

  1. Configure the EDID 101H 4K (see EDID Configuration on page 7).
  2. Connect an HDMI cable from the source to the input connector (see Rear Panel Features and Cabling, B on page 5).
  3. Connect an HDMI cable from the output connector ( Ⓐ) to the video display or distribution system input.
  4. Connect power and turn on the video display or distribution system.
  5. Apply power to the EDID 101H 4K (A). The power LED lights.
  6. Turn on the video source.
    The video source reads the EDID information from the EDID 101H 4K.

Front Panel Features

Extron EDID 101H 4K

Figure 2. EDID 101H 4K Front Panel Indicators and Configuration Port

A Power LED – Lights when an external power supply is connected and powered.
B Config port – Connect a host computer using a USB mini-B connector for configuration using SIS commands or the PCS configuration software, and for firmware updates (see Connecting to the USB Port on page 22).
C Signal In LED – Lights when an HDMI signal is detected on the input.
D HDCP In LED – Lights when the source device requires HDCP encryption and the signal has been authenticated.
E Signal Out LED – Lights when an active sink (display) device is connected to the output.
F HDCP Out LED – Lights when HDCP is authenticated between the HDMI output and the connected sink device. This occurs only when the source device requires HDCP and is authenticated.
If the source does not require HDCP or if the sink device is not HDCP compliant, the LED does not light.
EDID Store LED – Lights steadily when power is connected. It blinks when the unit is reading and storing EDID from a connected output device, returning to steady when recording is complete.
EDID Store button – Press this recessed button to initiate reading and storing an EDID. The EDID is stored to a user slot selected by the rotary switch (1). Up to three EDID files can be stored.
Reset - To reset the EDID 101H 4K to its default state, press and hold the EDID STORE button while applying power. As power is applied, all front panel LEDs blink 3 times indicating a successful reset.
① EDID selection rotary switch – One 16-position rotary switch provides a choice of 15 user stored and pre-programmed EDID files (see EDID Configuration on page 7), and one EDID read from a connected display.

Rear Panel Features and Cabling

POWER 12V --- 0.3 A MAX + - INPUT OUTPUT EDID 101H 4K

Figure 3. EDID 101H 4K Rear Panel

A Power connector (see Power Connector on page 6)
B HDMI input – Connect an HDMI source to this female HDMI connector.

HDCP – When required, the HDMI input negotiates and authenticates HDCP with a source device. The authentication process is repeated when a stored EDID is changed.

C HDMI output – Connect a display or other output device to this female HDMI connector. The HDMI output provides +5 VDC, (up to 250 mA with over-current protection) on pin 16.

HDCP – If a connected output device requires HDCP encryption, the output negotiates and authenticates HDCP directly.

Video Format Correction – When the current input signal is HDMI and the connected output is DVI, the signal is converted to DVI format. This is based on the capability of the connected output device as listed in its EDID.

The EDID information is read from the connected output device and written to memory whenever the output device is connected to this port and powered on.

NOTE: The EDID information is also read and stored whenever power is recycled to the connected output device or when the output device is replaced.

A Power Connector – Connect the included 12VDC power supply to this two-pole, 3.5mm captive screw connector.

Rear Panel Power Receptacle DC Power Cord Captive Screw Connector Ground +12 VDC External Power Supply (12 VDC, 1 A) AC Power Cord

Figure 4. 12 VDC Power Connection to EDID□101H□4K

ATTENTION:

Use an Extron LockIt Lacing Bracket to secure HDMI cables to the device.

  1. Plug the HDMI cable into the rear panel connection (see figure 5, ①).

Technical diagram of a mechanical assembly with numbered components and labeled parts

Extron EDID 101H 4K - ATTENTION: - 2

Extron EDID 101H 4K - ATTENTION: - 3
Figure 5. Installing the HDMI LockIt Lacing Bracket

  1. Loosen the HDMI connection mounting screw from the panel enough to allow the LockIt lacing bracket to be placed over it (②). The screw does not have to be removed.

  2. Place the LockIt Lacing Bracket on the screw and against the HDMI connector (see figure 5, ③ on the previous page), then tighten the screw to secure the bracket.

ATTENTION:

  • Do not overtighten the HDMI connector mounting screw. The shield to which it is fastened is very thin and can easily be stripped.
  • Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel elle est attachée est très fin et peut facilement être dénudé.

  • Loosely place the included tie wrap around the HDMI connector and the LockIt Lacing Bracket as shown (4).

  • Hold the connector securely against the lacing bracket, tighten the tie wrap, then remove the excess length (5).

EDID Configuration

EDID Minder ensures that a connected source has access to the EDID of a display, even if the display is not connected. Depending on the EDID mode selected, the EDID of a connected display or custom EDID can be stored in one of three user slots, or the user can manually select an EDID from the table of Extron factory EDID (see figure 7 on page 8).

TIP: If access to the EDID 101H 4K is restricted after mounting and connection, configure it prior to the installation.

Assign Extron Factory EDID

Rotary switch positions 0 through B are Extron factory EDID. Select a switch position corresponding to the desired resolution (see figure 7 on page 8).

Additionally, three user slots (D, E, and F) are available to save the EDID of connected displays (see Store an EDID in a User Slot on page 8) and to import EDID files from an external source with PCS (see Using the Software and Device Menus on page 15). EDID saved to these slots are retained after a power cycle. Upon a factory reset, these EDID slots revert to the default (720p @ 60 Hz, 2-Ch audio).

Store an EDID in a User Slot

To record EDID from a connected display:

  1. Turn the rotary switch (see figure 6, ③) to the desired user slot location (D through F).

  2. Connect the display device to the output connector of the EDID 101H 4K (see figure 3 on page 5).

  3. Connect a power source and apply power to the EDID 101H 4K (A). The power LED lights steady when power is available.

  4. Power on the display device.

  5. Press STORE (see figure 6, ②) once to store the display EDID to the memory slot selected in step 1. The LED (①) blinks. When the LED returns to solid, the EDID is stored.

NOTE: EDID stored in user slots D through F are saved until a new EDID is stored to that slot or the device is reset.

① EDID STORE ③ ② EDID 101H 4K

Figure 6. Store LED, Button and Rotary Switch (in Position E)

Rotary PositionResolution Refresh (Hz)Audio EDID Table
X6
0 1280x800 60 2-Ch 1
1 1440x900 60 2-Ch 2
2 1600x900 60 2-Ch 3
3 1680x1050 60 2-Ch 4
4 1920x1200 60 2-Ch 5
5 2560x1440 60 2-Ch 6
6 2560x1600 60 2-Ch 7
7 720p 50 2-Ch 8
*8720p60 2-Ch 9
91080p50 2-Ch 10
A1080p60 2-Ch 11
B4K/UHD30 2-Ch 12
COutputAutomatically populated with the connected display EDID13
D User Slot 114
EUser Slot 215
FUser Slot 316

Figure 7. Rotary Switch Position EDID Selection

LED Rotary SwitchStore ButtonDescription
Off 0-C Non-functionalEDID storing is not possible on the selected rotary switch position.
Steady D-F N/A EDIDstoring is ppossible on the selected rotary position, or following a blinking state, the storing process is complete.
Blinking D-F Buttonpressed and releasedAfter the Store button is pressed, the EDID is written to the user slot selected by the rotary switch. When the EDID is stored, the LED lights steadily.

Figure 8. EDID Store LED

EDID Assignment Via SIS Commands

The EDID assignment can be configured via SIS commands (see Using the Command and Response Table on page 17). SIS commands can store EDID information only to user slots D, E, and F. The EDID slots are locked to the factory EDID data for positions 0 to C.

The EDID table reference for the SIS commands (see figure 7 on page 8) is labelled x6 for consistency with the SIS command.

Configuration Software

The Extron Product Configuration Software (PCS) offers another way to configure the EDID 101H 4K via USB in addition to the SIS commands.

This section describes the software installation and communication. Topics in this section include:

- Downloading Software from the Extron Website

• Starting the Software

• Installing the Software

• Using the Software and Device Menus

The graphical interface includes the same functions as those on the device front panel with additional features that are available only using the software.

The control software is compatible with Microsoft Windows operating systems. The software program is available on the Extron website.

Downloading Software from the Extron Website

Visit www.extron.com to find the latest versions of software and firmware for your product. If necessary, before updating firmware, download and install Firmware Loader.

Download and install the PCS software for configuring the EDID 101H 4K.

  1. Click the Download tab (see figure 9, ①).

The Download Center opens.

Extron Electronics INTERFACING, SWITCHING AND CONTROL Log In | Sign up S3 Support Hotline 800.633.9876 Products Training Markets Tech Library Company Download Search Download Software ③ Dante Controller DSP Configurator Software Global Configurator Global Configurator Professional GUI Configurator GUI Designer IP Intercom HelpDesk Software PCS ② XTP System Configuration Software Control System Drivers Firmware HID Modules Resources GUI Design Resources TouchLink Touchpanel Themes Architectural Design Resources Download XTP System Configuration Software The XTP System Configuration Software is a single software tool for the computer setup and configuration of ATP Systems Global Configurator Professional Extron's most powerful and versatile control system configuration software Global Configurator Professional Extron's most powerful and versatile control system configuration software Learn more Download Streaming Content Manager Server-Based Streaming Context Management Software

Figure 9. Software and Firmware Links on the Download Tab

  1. On the Download Home sidebar menu, on the left side, click the appropriate link:

  2. If the software is listed in the sidebar, click directly on that link (for example, see the PCS link example (2) in figure 9 on the previous page).

  3. If the software is not in the sidebar, click the Software link at the top of the sidebar (see figure 9, ③ on the previous page) to open the software library.
  4. If there is no direct link to your software, an alphabetic navigation bar is provided at the top or bottom of the download pages (see figure 10). Click the appropriate letter to locate the software or firmware.
ALL#ABCDEFGHIJKLMNOPQRSTUVWXYZ

Figure 10. Alphabetic Navigation Bar

  1. Click Release Notes to see the issues that have been addressed by the latest update.
  2. Click Download and follow the Installation Wizard instructions to install the software on your computer.

Installing the Software

The Extron Product Configuration Software (PCS) must be downloaded from the Extron website to configure the EDID 101H 4K. To download PCS:

  1. On the Extron website, select the Download tab (see figure 11, ①).

Extron Electronics INTERFACING, SWITCHING AND CONTROL Login | Sign up S3 Support Hotline 800.633.9876 Products Training Markets Tech Library Company Download Search Download Home Product Home Software Configuration Software PCS PCS Product Configuration Software Key Features • Configure multiple standalone products at once from the same software application • Includes many modules for Extron products • All modules have same look and feel for consistency • Automatic device discovery • Supports devices with Ethernet or USB connectivity • Easily backup and restore to one or more devices using Ethernet or USB See All Features > Image Gallery VERSION RELEASE DATE KEY FEATURES ADDED IN THE CURRENT RELEASE SIZE RELEASE NOTES 3.1.2 Jun. 1, 2015 • Support for MPS 802 with DTP 330 output • Support for IN1608 with DTP 330 output • Support for DTP T HWP 232 and 332 D audio embedding • Support for DTP T UWP 232 and 332 D audio embedding 75.6 MB 0.1 MB Download

Figure 11. PCS Download from the Extron Website

  1. From the left sidebar on the Download page, click the PCS link (see figure 11, ② on the previous page).

The PCS page opens (see figure 12).

Product Home / Software / Configuration Software / PCS < Previous Next > PCS Product Configuration Software Key Features • Configure multiple standalone products at once from the same software application • Includes many modules for Extron products • All modules have same look and feel for consistency • Automatic device discovery • Supports devices with Ethernet or USB connectivity • Easily backup and restore to one or more devices using Ethernet or USB See All Features ▶ Image Gallery VERSION RELEASE DATE NEW IN THE CURRENT RELEASE SIZE RELEASE NOTES 3.5.0 Apr. 12, 2016 Support for DTP T USW 233 Support for DTP T USW 333 Support for DTP CrossPoint 82 4K Series Support for DTP CrossPoint 84 4K Series Support for PVS 407D 102.3 MB 0.2 MB Download Login required

Figure 12. PCS Download Page

  1. On the PCS page, click Download (①).
  2. Submit the required information to start the download. Note where the file is saved.
  3. Open the executable (.exe) file from the save location.
  4. Follow the onscreen instructions. By default, the installation creates a directory in the Program Files or Program Files (x86) folder.

Starting the Software

Open the Extron Product Configuration software program from the Start menu or desktop shortcut. PCS opens to the Device Discovery page.

NOTES:

  • PCS versions prior to 2.0 do not have the Device Discovery feature. Download the latest version of PCS (see Installing the Software on page 11).
  • The EDID 101H 4K supports USB connection only. However, all devices located and supported by PCS are listed in the Device Discovery panel (see figure 14).

Device Discovery Panel

When the PC running PCS is connected to Extron devices via USB and is also connected to a LAN or WAN, the Device Discovery panel lists all PCS compatible devices. Devices can be identified and sorted by Model, IP address, Device Name, or Connection method.

Device Discovery Network Adapter Model IP Address Device Name Connection DTP CrossPoint 108 4K IPCP MA 192.168.117.30 Edit DTPCP108-IPC-MA-70-0D-C4-92 TCP/IP DTP CrossPoint 108 4K IPCP SA 192.168.126.59 Edit DTPCP108-0D-C4-9A TCP/IP EDID 101H 4K - EDID-101H-4K USB IN1606 (60-1081-01) 192.168.113.51 Edit.IN1606-09-CF-61 TCP/IP IN1608 (60-1238-01) 192.168.115.60 Edit.IN1608-0A-0D-CE TCP/IP IN1608 IPCP MA 70 (60-1238-13) 192.168.254.253 Edit.IN1608-IPC-MA-70-0B-66-BE TCP/IP IN1608 IPCP SA (60-1238-12) 192.168.127.1 Edit.PM1-IN1608-IPC-SA TCP/IP MediaPort 200 192.168.119.141 Edit.MediaPort-200-0D-F3-A7 TCP/IP MediaPort 200 192.168.113.6 Edit.MediaPort-PM1-DoNotTouch TCP/IP MediaPort 200 192.168.113.137 Edit.MediaPort-200-PM6 TCP/IP Where are my devices? Connect

Figure 13. Device Discovery Panel

To sort the list of available devices:

  1. Click the Device Discovery tab (see figure 13, ①).
  2. Click the desired column heading (②) to sort the desired category (Model, IP Address, Device Name and Connection) in ascending or descending order.

To connect to a device:

  1. Click the Device Discovery tab (①).
  2. Double-click the EDID 101H row (③). A new device configuration tab opens (see figure 14 on page 14).

or

  1. Click the Device Discovery tab (①).

  2. Single-click the row (③) to highlight it.

  3. Click Connect (4). A new device configuration tab opens (see figure 14 on page 14).

Help Files

When the device page opens, two help files are available; one for the PCS program (see figure 14, ②), and another for the EDID 101H 4K (④).

EDID 101H 4K - USB 0 - Extron PCS + + + + EMD 101H 4K USB 0 Input/Output Config Input/Output C Input Configuration Input S Pre Disconnect Settings Reset Device... Update Firmware EDID 101H 4K Help About This Module... HDCP authorized 1 No Signal Output Configuration Output Signal Presence HDCP Status Format Color Bit Depth HDCP Mode SV Mode Video Video and Sync Audio 1 No Display Auto Auto Follow Input On Mute Mute Mute

Figure 14. PCS and Device Specific Help Files

Click the hidden menu icon ( ) to access a drop-down list (see figure 14, ①), then click Extron PCS Help to open the help file (②). The PCS Help file assists with PCS software operation.

Click the Device tab (3), then click EDID 101H 4K Help (4) to access the EDID 101H 4K help file for assistance with the device user interface.

Offline Device Preview

The EDID 101H 4K configuration options can be viewed without connecting to a device, but settings cannot be changed or saved.

To open a device tab:

  1. In the Start-up tab drop-down list, select New Configuration File (see figure 15).

Extron PCS + New Configuration File

Figure 15. Configuration Drop-down List

The New Configuration File dialog box opens (see figure 16).

New Configuration File E Device Models DTP T DWP 4K 232 D WHITE DTP T DWP 4K 332 D WHITE DTP T EU 232 (60-1439-12) DTP T EU 232 (60-1569-12) DTP T EU 332 (60-1439-52) DTP T EU 332 (60-1569-52) DTP T HWP 232 D WHITE DTP T HWP 332 D WHITE DTP T UWP 232 D WHITE DTP T UWP 332 D WHITE EDID 101H 4K ① Configure Cancel

Figure 16. New Configuration File (EDID 101H 4K Selected)

  1. Select the desired device model from the Device Models list (1).
  2. Click Configure (②). A new offline device configuration tab opens.

See the EDID 101H 4K Help file (see Help Files on page 14) for descriptions of the configuration options.

Using the Software and Device Menus

The PCS software provides configuration and operation of the connected device from a control device. Access the PCS Software Help file or the EDID 101H 4K Help file for further information.

Remote Communication and Control

This section describes remote operation of the EDID 101H 4K. Topics include:

• Using Simple Instruction Set (SIS) Commands
• Command and Response Table for SIS Commands

Using Simple Instruction Set (SIS) Commands

The EDID 101H 4K is remotely set up and controlled using Extron SIS commands issued from a host computer or other device, such as a control system. SIS commands are issued from the connected computer to the front panel Config port (see Connecting to the USB Port on page 22 to connect to this port).

Host-to-device Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. You can enter these commands from your computer using a communication software program such as Extron DataViewer. When the device determines that a command is valid, it executes the command and sends a response to the host device.

Most responses from the EDID 101H 4K to the host computer end with a carriage return and a line feed (CR/LF = ←), which signals the end of the response character string. A string is one or more characters.

Device-initiated Messages

When a local event such as a change in input signal or HDCP status, or a change in the EDID assignment (changing the front panel rotary switch) takes place, the device responds by sending a message to the host, indicating the change. No response is required from the host.

Error Responses

If the device is unable to execute a command it receives because the command is invalid or contains invalid parameters, the device returns an error response to the host. The following error response codes can be sent:

E10 - Invalid command
E13 - Invalid value (out of range)
E14 – Not valid for this configuration

Using the Command and Response Table

The command and response table is shown on the following pages. Symbols are used throughout the table to represent variables in the command and response fields. Symbol definitions and an ASCII-to-hexadecimal (HEX) conversion table are shown below. Command and response examples are shown throughout the command and response table.

NOTE: Upper and lower case text can be used interchangeably unless otherwise stated.

ASCII to HEX Conversion TableEsc 1BCR ∅DLF ∅A
Space20!21"22#23$ 24% 25& 26
( 28 )29*2A+2B, 2C- 2D• 2E/ 2F
301312323334 345 356 36
838939:3A;3B< 3C= 3D> 3E
@40A41B42C43D 44E 45F 46
H48I49J4AK4BL 4CM 4DN 4E
P50Q51R52S53T 54U 55V 56
X58Y59Z5A[5B\ 5C]5D^ 5E
60a61b62c63d 64e 65f 66
h68i69j6Ak6Bl 6Cm 6Dn 6E
p70q71r72s73t 74u 75v 76
x78y79z7A{7B| 7C}7D~ 7E

Figure 17. ASCII to Hex Conversion Table

Symbol Definitions

← = CR/LF (carriage return with line feed) (hex ∅D ∅A)
← = Soft carriage return (no line feed)
- = Space character for a command or response. Other spaces in these tables are for clarity only.
W = Alternate for
| = (pipe symbol) is an alternative to ←

Esc = Escape

2 = Video mute:

∅ = Off, unmuted (default)

1 = On, video muted

2 = Video and Sync muted

x3 = Status

∅ = Off, disabled, or undetected

1 = On, enabled, or detected

4 = Output HDCP Mode:

= Encrypt as required by input. Continuous trials for HDMI sinks, attempt for 10s on DVI sinks (then fail) (Default)

1= Always encrypt. Continuous trials for HDMI sinks, attempt for 10s on DVI sinks (then fail).

2= Encrypt as required by input. Continuous trials for HDMI and DVI sinks.

3= Always encrypt. Continuous trials for HDMI and DVI sinks.

5 = Output TMDS Format:

= Auto (default), HDMI RGB Full if HDMI sink, force DVI format if DVI sink.

1= DVI RGB 444 Full

2= HDMI RGB 444 Full

3= HDMI RGB 444 Limited

4= HDMI YUV 444 Limited

5= HDMI YUV 422 Limited

6 = The EDID memory slot location from EDID table (see figure 7 on page 8).

∅ through B (1-12) = factory assigned slots

D through F (14-16) = user assigned slots.

X7 = 128 or 256 Bytes of raw hex data (text representation) from currently assigned EDID.

8 = Native resolution and refresh rate from currently assigned EDID.

Ex: 1920x1080@60Hz

X9 = Output color bit depth: 0= auto based on sink EDID (default), 1= force 8-bit/color

[X10] = Verbose mode:

∅=none

1=verbose mode (default)

2=tagged responses for queries

3=verbose mode and tagged responses for queries.

11 = Unit name. The name can have up to 24 alphanumeric characters including hyphens (-), with no spaces. The first character must be a letter, and the last character cannot be a hyphen.

The default is EDID-101H 4K.

X12 = Input HDCP status:

∅ = No active video source detected

1= Video detected without HDCP (not encrypted)

2 = Video detected with HDCP (encrypted)

X13 = Output HDCP status:

∅ = No sink detected

1 = Non-HDCP sink detected

2 = HDCP sink detected not encrypted

3 = HDCP sink detected and encrypted

X14 = Output 5V mode:

∅ = Auto (5V enabled when source with 5V present, else off)

1 = 5V always enabled (default).

Command and Response Table for SIS Commands

CommandASCII Command (Host to Device)Response (Device to Host)Additional Description
Signal Status (corresponds to the front panel LED indicators)
Input/Output signal statusEsc 0LS←X3 * X3←Verbose mode 1 Input * output
Sig X3 * X3←
Input HDCP statusEsc I HDCP←HdcpI X12←
Output HDCP statusEsc O HDCP←HdcpO X13←
Video
Video muteX2 BVmt X2←
View video mute statusBX2←
Input HDCP authorizationEsc E X3 HDCP←HdcpE X3←
HDCP authorization statusEsc E HDCP←HdcpE X3←
Output HDCP modeEsc S X4 HDCP←HdcpS X4←
Output HDCP mode statusEsc SHDCP←HdcpS X4←
Output TMDS formatEsc X5 VTPO←Vtpo X5←
Output TMDS format statusEsc VTPO←Vtpo X5←
Output color depthEsc V X9 BITD←BitdV X9←
Output color depth statusEsc V BITD←BitdV X9←
Set Output hot-plug modeEsc M X14 HPLG←HplgM X14←
Output hot-plug mode statusEsc MHPLG←HplgM X14←
Audio
Audio muteX3 ZAmt X3←Mute and unmute the audio signal.
View audio mute statusZAmt X3←
EDID Minder
View native EDID resolutionEsc N EDID←X8←Show native resolution and refresh rate X8 from current EDID selection..Example: 1600x1200 @ 60 Hz←
View EDID assignmentEsc A EDID←EdidA X6←1-16 (see figure 7 on page 8).
View EDID in hex formatEsc REDID←X7←
Import EDID to specified user slotEsc S X6 EDID←Edid S X6←Store the EDID of the connected display as user-assigned EDID file X6.X6 = 14 through 16
Device Name
Set device nameEsc X11 CN←Ipn • X11←
Set name to defaultEsc • CN←Ipn • EDID - 101H - 4K←
View unit nameEsc CN←Ipn • X11←
Information Requests
Request part numberNPno60 - 1543 - 01←The part number of the device.
Request model name1 IInf01 * X11←
Request model description2 IInf02* EDID • Emulator • for • HDMI←
Request firmware versionQx.xx←Show firmware number expressed to the second decimal place.
Request firmware version and build number*Qx.xx.xxxx←Show firmware number and build number.
Resetting
Initiate resetEsc ZXXX←Zpx←Reset the device to its factory default values.
Verbose mode
Set Verbose modeEsc X10 CV←Vrb X10←Verbose mode 2/3
View verbose mode statusEsc CV←X10←Verbose mode 1
Vrb X10←Verbose mode 2/3

NOTE: Responses shown in Verbose mode 2/3 unless otherwise stated.

Reference Information

• Mounting the EDID 101H 4K
• Connecting to the USB Port
- DataViewer
- Updating the Firmware

Mounting the EDID 101H 4K

The 1-inch high, quarter-rack width, 6-inch deep enclosure can be

  • Set on a table,
  • Mounted on a rack shelf,
  • Mounted under a desk or table-top.

Desktop Placement

Attach the four provided rubber feet to the bottom of the EDID 101H 4K and place it in any convenient location.

Rack Mounting

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack:

Elevated operating ambient temperature — If the units are installed in a closed or multiunit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122 °F, +50 °C) specified by Extron.

Reduced air flow — Install the equipment in the rack so that the equipment gets adequate air flow for safe operation.

Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazardous condition.

Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider the equipment nameplate ratings when addressing this concern.

Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).

Rack Mounting Procedure

To mount the unit on a rack shelf, follow the instructions provided with the shelf accessories.

Connecting to the USB Port

A mini type- B USB Config port located on the front panel (see Front Panel Features on page 4) is used to connect to a host computer for configuration using SIS commands with Extron DataViewer, for updating firmware with the Extron Firmware Loader utility and for using PCS. DataViewer and Firmware Loader are available at www.extron.com. The programs are also necessary to install the USB driver to the connected computer.

To connect the EDID 101H 4K to a host computer:

NOTES:

  • If an Extron USB device has never been connected to the host computer, prior to connecting the Config (USB) port for the first time, you must install and activate the USB driver. The simplest way to do this is to install either Dataviewer (see DataViewer on page 24) or the Firmware Loader utility (see Updating the Firmware on page 25).
  • The wizard opens only on the first occasion you connect the EDID 101H 4K to that USB port. The wizard reopens if you connect the EDID 101H 4K to a different USB port or if you connect a different piece of equipment, requiring a different driver, to the same USB port.

  • Connect a USB A to mini B cable between the Config port on the front panel of the EDID 101H 4K and a USB port of the PC (see figure 18).

Extron EDID 101H 4K - NOTES: - 1

flowchart
graph TD
    A["Extron"] --> B["Mini Type B USB"]
    A --> C["Type A USB"]
    B --> D["USB Cable"]
    C --> D
    D --> E["USB Ports"]
    F["ComputerEDID 101H 4K"] --> G["EDID 101H 4K"]
    style A fill:#f9f,stroke:#333
    style F fill:#ccf,stroke:#333
    style G fill:#cfc,stroke:#333

Figure 18. Connecting a PC to the Front Panel USB Port

If this is the first time an EDID 101H 4K is connected to the PC, the Found New Hardware Wizard opens (see figure 19).

2. Select No, not this time (1).

Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer, on the hardware installation CD, or on the Windows Update Web site [with your permission]. Read our privacy policy! Can Windows connect to Windows Update to search for software? Yes, this time only Yes, now and every time I connect a device No, not this time Click Next to continue Back Next > Cancel

Figure 19. Found New Hardware Wizard Welcome Screen

3. Click Next (②).

The following dialog box opens:

Found New Hardware Wizard Welcome to the Found New Hardware Wizard This Wizard helps you install software for: Extron USB Device If your hardware came with an Installation CD or floppy disk, insert it now. What do you want the wizard to do? Install the software automatically [Recommended] Install from a list or specific location [Advanced] Click Next to continue Back Next > Cancel

Figure 20. Installing the Software Automatically

NOTE: You do not need to insert an installation disc.

5. Click Next (②).

The PC locates the required driver and installs it in the correct location on the hard drive.

6. When the Completed dialog opens, click Finish to close the wizard.

NOTE: The wizard opens only on the first occasion you connect the EDID 101H 4K to a USB port. The wizard reopens if you connect it to a different USB port or if you connect a different piece of equipment, requiring a different driver, to the same USB port.

7. Configure the EDID 101H 4K as required (see Remote Communication and Control on page 16).

DataViewer

DataViewer is an enhanced terminal emulation program that facilitates analysis of RS-232, USB, and TCP/IP communication with Extron devices. The software allows users to send commands to a device and view the responses in ASCII or hexadecimal format. Command and response logs can be saved in text or HTML format.

DataViewer is available at www.extron.com. Enter DataViewer in the search engine to locate the program.

Download the installation file and load the program on the PC connected to the EDID 101H 4K.

NOTES:

  • Only the USB tab is available for the EDID 101H 4K.
  • If an Extron USB device has never been connected to the host computer, after installing DataViewer, you must then install and activate the USB driver (see Connecting to the USB Port on page 22).

To run DataViewer:

  1. Click the DataViewer desktop icon.
  2. The Communications Setup dialog box opens (see the figure at right). Select the USB tab (1).
  3. From the USB Port drop-down list, select Extron USB Device 0 (2).
  4. Select the startup option.

To automatically connect to the EDID 101H 4K, click Connect on Startup (3).

  1. Click OK (④) to start using the program.

You are now ready to begin entering commands.

Use the DataViewer help file for more information on the program.

Communication Setup RS-232 | TCP/IP | USB ① USB Port: Extron USB Device 0 ② ③ Connect on Startup ④ OK Cancel

Updating the Firmware

Firmware updates are released periodically on the Extron website. You can find the version currently loaded on your device using SIS commands (see Command and Response Table for SIS Commands on page 19). Compare this with the latest release for the EDID 101H 4K on the Extron website and decide whether to update your firmware.

TIP: Read the Release Notes provided on the website with the latest firmware to determine whether you need the latest version.

This section describes how to update firmware for the EDID 101H 4K including:

  • Download and Install Firmware Loader
    • Downloading EDID 101H 4K Firmware
  • Loading EDID 101H 4K Firmware

Download and Install Firmware Loader

Use the Extron Firmware Loader utility to update the firmware on Extron products. If you do not already have Firmware Loader installed on your computer, download it as follows:

  1. Go to the Extron website at www.extron.com.
  2. In the Search field, enter Firmware Loader and press (see figure 21, ①) The Firmware Loader page opens.

Products Training Markets Tech Library Company Download Product Home Software Utilities Firmware Loader Firmware Loader < Previous Next > Firmware Loader Free Firmware Upgrade Utility Key Features • Provides an easy way to load firmware to multiple Extron devices equipped with field-upgradeable firmware • Easy-to-use drop-down menus for products and communication methods • New Extron devices can be added to the list with a single mouse click • Automatic device list filtering allows for easy device searches See All Features ▶ Image Gallery VERSION RELEASE DATE SIZE RELEASE NOTES 5.2 Jan. 7, 2015 13.4 MB 1.1 MB Download

Figure 21. Firmware Loader Download Link

  1. Click Download (②).

  2. Follow the instructions on the remainder of the download screens to save the executable Firmware Loader installer file to your computer. Note the folder to which the file was saved.

  3. In your file browser, locate the downloaded executable installer file and double-click it to launch the installer.
  4. Follow the instructions on the Installation Wizard dialog boxes to install Firmware Loader on your computer. Unless you specify otherwise, the installer program places the Firmware Loader file, FWLoader.exe, at c:\Program Files\Extron\FWLoader.

Downloading EDID 101H 4K Firmware

To obtain the latest version of firmware for your device:

  1. Go to the Extron website at www.extron.com.
  2. Click the Download tab.
  3. On the Download Center page, click the Firmware link from the list on the left sidebar menu.
  4. The firmware files are arranged in alphabetical order. In the alphabetical list, click "E".
  5. Locate the EDID 101H 4K firmware file row and click Download.

NOTE: Click Release Notes. These notes show the issues addressed by the latest update. If these issues do not affect you, you may decide not to upgrade the firmware.

The Download Center page opens.

  1. Enter the requested user information, then click Download.
  2. Follow the instructions on the remainder of the download screens to save the executable firmware file to your computer. Note the folder to which the file was saved.
  3. In your file browser, locate the downloaded executable file, and double-click it.
  4. Follow the instructions on the Installation Wizard dialogs to install the new firmware on your computer. A Release Notes file and a set of instructions for updating the firmware are also loaded.

Loading EDID 101H 4K Firmware

To load a new version of firmware to the device using Firmware Loader, connect your computer to the front panel USB Configuration port (see Connecting to the USB Port on page 22).

To access the firmware loader:

  1. From the Windows start menu, select

All Programs>Extron>Firmware Loader>Firmware Loader.

The Add Device dialog box opens (see figure 22).

Add Device... Identify Target Device ① ① Service Name: EDID 101H 4K ② Connection Method: USB ③ Available Devices: Extron USB Device_0 Connect Connected Device ⑤ ⑤ Device Name: EDID 101H 4K ✓ New Firmware File (Optional) Path: C:\Downloads\49-xxx-50_v2.01.0001.S19 Brows Add Next Cancel Add

Figure 22. Add Device Dialog

  1. From the Device Name: drop-down list, select the EDID 101H 4K (see ①).
  2. From the Connection Method: drop-down list, select USB (see ②).
  3. From the Available Devices: drop-down list, select Extron USB Device (see ③).
  4. Click Connect (see 4).

The Connected Device panel (5) now displays the device name.

  1. Click Browse (⑥), then locate and open the previously downloaded firmware update file.

  2. Click Add (⑦).

The main screen opens with the EDID 101H 4K high-lighted (see figure 23).

Firmware Loader File Edit Options Help Transfer Time Remaining Tir: 00:00:21 Elapsed Time: 00:00:09 Simultaneous Transfer Total Progress Transfer Rate: Device (1) Device Part Current Firmware New Firmware Host Port Progress Status Name Number Version File EDID 101H 4K 60-1543-01 1.01.0001 1.05.0001 Extron USB Device_0 Uploading.

Figure 23. Firmware Loader Main Screen

  1. Click Begin to start the upgrade (see figure 23, ①).

The Total Progress bar visually tracks the uploading progress (see figure 24, ①) and the Progress column (②) displays the percentage of completion.

Firmware Loader File Edit Options Help Transfer Time Remaining Tim 00:00:21 Elapsed Time 00:00:09 Simultaneous Transfer Total Progress (35%) Uploading... Transfer Rate: 24 KB/sec Device (1) Device Part Current Firmware New Firmware Host Port Progress Status Name Number Version File Extra USB Device_0 85% Uploading... EDID 101H 4K 60-1543-01 1.01.0001 1.05.0001

Figure 24. Firmware Loader Progress Bar

  1. After uploading the firmware file, the program verifies the file successfully uploaded. When the verification is finished, the update is completed (see figure 25, ① and ②).

3 Hardware Loader File Edit Options Help Transfer Time Remaining Tir: 00:00:00 Elapsed Time: 00:00:31 Simultaneous Transfer 1 Total Progress (100%) Ploted Device (1) Device Name Part Number Current Firmware Version New Firmware File Host Port Progress Status MPS 602 SA 60-1314-51 2.01.0001 49-243-50_v2.01... Extron USB Device_0 100% Completed

Figure 25. Firmware Loader Completed Firmware Update

  1. Select File > Exit to exit the program (see figure 25, ③).

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics

1230 South Lewis Street

Anaheim, CA 92805

U.S.A.

Japan:

Extron Electronics, Japan

Kyodo Building, 16 Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

Europe and Africa:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Asia:

Extron Asia Pte Ltd

135 Joo Seng Road, #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Middle East:

Extron Middle East

Dubai Airport Free Zone

F13, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876

Europe: 31.33.453.4040

Asia: 65.6383.4400

Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters+1.800.633.9876 (Inside USA/Canada Only)Extron USA - West Extron USA - East+1.714.491.1500 +1.919.850.1000+1.714.491.1517 FAX +1.919.850.1001 FAXExtron Europe+800.3987.6673(Inside Europe Only)+31.33.453.4040+31.33.453.4050 FAXExtron Asia+65.6383.4400+65.6383.4864 FAXExtron Japan+81.3.3511.7656+81.3.3511.7656 FAXExtron China+86.21.3760.1568+86.21.3760.1566 FAXExtron Middle East+971.4.299.1800+971.4.299.1880 FAXExtron Australia+61.8.8351.2188+61.8.8351.2511 FAXExtron India1800.3070.3777(Inside India Only)+91.80.3055.3777+91.80.3055.3737 FAX
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Product information

Brand : Extron

Model : EDID 101H 4K

Category : AV Extender