KGR101 - Toilet Heritage - Free user manual and instructions

Product Type	Standard Close Toilet Seat
Brand	Heritage
Model	KGR101
Dimensions (L x W x H)	Approx. 445 x 370 x 50 mm
Weight	Approx. 2.5 kg
Material	High-quality molded plastic with soft-close hinges (if applicable)
Colour	White (typically)
Seat Shape	Standard close (round)
Hinge Type	Adjustable hinge discs with two mounting positions
Installation Method	Top-fix with bolts, plastic washers, rubber washers, steel washer, wing nuts
Adjustability	Hinge discs can be rotated to adjust bolt distance; bolts can be placed in two threaded holes
Tools Required	Screwdriver (to tighten hinge screws before mounting)
Maintenance	Clean with soft damp cloth and mild soap solution; avoid abrasive cleaners and bleach
Safety Warnings	Do not stand on lid or ring; use qualified plumber for installation
Warranty	2 years (requires proof of purchase)
Registration	Register online at heritagebathrooms.com/register for extended support
Spare Parts Availability	Contact Heritage technical helpline at 0844 701 8503
Compliance	Meets Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004
Country of Origin	United Kingdom (designed and supplied by Heritage Bathrooms)
Package Contents	Toilet seat with lid, fixing bolts, plastic washers, conical rubber washers, steel washers, wing nuts, hinge discs, instruction manual

Frequently Asked Questions - KGR101 Heritage

How do I adjust the position of the toilet seat?

Loosen the screw that fixes the hinge disc to the main hinge assembly, rotate the disc to the desired position, then retighten. The fixing bolts can also be moved to alternate threaded holes on the hinge disc for further adjustment.

What cleaning products can I use on the toilet seat?

Use a soft damp cloth with a mild soap solution. Do NOT use abrasive cleaners, bleach, or products containing bleach. Scouring or scrubbing can damage the surface.

How long is the warranty on this toilet seat?

Heritage offers a 2-year guarantee on WC seats, valid with proof of purchase. Register online to extend support.

Can I install the seat myself?

Yes, but if you are unsure, hire a qualified plumber. Prior to drilling, check for hidden wires or pipes. Follow the installation steps in the manual.

What should I do if the seat feels loose after installation?

Ensure the screws on the hinge discs are tight before fixing. Check that the wing nuts under the pan are fully tightened. The seat position can be adjusted before final tightening.

Is this toilet seat compatible with all toilets?

This seat is designed for standard close (round) toilets. The hinges are adjustable to fit different hole distances. Measure your pan before purchasing to ensure compatibility.

What does the warranty not cover?

The warranty does not cover wear and tear, incorrect installation, non-Heritage parts, accidental damage, corrosion, limescale buildup, or misuse. Also excludes compensation for loss of use.

How do I register my product?

Go to www.heritagebathrooms.com/register and provide your details. Registration helps identify your product for support and avoids keeping proof of purchase.

Can I stand on the toilet seat lid?

No. The manual explicitly warns: 'Do not stand on the lid or ring of your toilet seat' (e.g., when decorating). Doing so may cause damage or injury.

What should I do if a part is missing or defective?

Contact the retailer you purchased from. If it's a manufacturing fault, they will arrange a replacement via Heritage. You can also call Heritage technical helpline at 0844 701 8503.

USER MANUAL KGR101 Heritage

Standard Close Toilet Seats Installation Instructions and User Guide

Models covered:

All Standard Close Seats

Please keep this booklet for future reference.

Installer: when you have read these instructions please ensure you leave them with the user.

Contents

When you buy a Heritage product, you can be confident that it not only features a beautiful, distinctive, classic design, but that it has also been made to the very highest quality standards. To ensure that it works to its full potential, it needs to be fitted correctly.

These fitting instructions have been created to give you all of the information you need and, if you need any further help, please do not hesitate to give us a call on 0844 701 8503.

Important Safety Information 02

Seat Adjustment 04

Installation 03

Maintenance 04

Guarantee 05-06

Safety Note

- Please read these instructions & retain for future use. All products manufactured & supplied by Heritage are safe, provided they are installed correctly, used correctly, and receive regular maintenance in accordance with these instructions.

- If you are in any doubt about your ability to install this product safely you must employ the services of an experienced, qualified plumber.

Before starting any installation project please consider the following:

• Prior to drilling into walls, check there are no hidden electrical wires or cables or water supply pipes with the aid of an electrical detector.
  • If you use power tools do not forget:

- Wear eye protection.

- Unplug equipment after use.

• This product must not be modified in any way as this will invalidate the guarantee.
• These fittings need to be installed in accordance with and meet the requirements of the Water Supply (Water Fittings) Regulations 1999 and Scottish Byelaws 2004.

Installation.

I. Ensure that the screws on the hinge discs are tight prior to fixing the seat to the pan.

1. Screw the bolts into the threaded holes on the underside of the hinge discs.

2. Slide the plastic washers down the bolts so that they rest between the hinge discs and the pan surface.

3. Feed the threaded bolt through the holes on the WC pan and then slide the conical rubber washer up the bolt ensuring that the rounded surface meets the pan surface.

4. Slide the steel washer up the bolt onto the conical rubber washer and secure with the steel wing nuts.

NOTE: Final adjustment of the seat position is possible prior to the wing nuts being fully tightened. please see over the page.

Technical line drawing of a mechanical assembly with multiple components and mounting points (no text or symbols)

Adjusting the hinges:

The WC seat hinges are adjustable in two ways:

I. The fixing bolts can be screwed into either of the two threaded holes, on the underside of the hinge disc.
2. Loosen the screw that fixes the disc to the main hinge assembly allows rotation of the hinge disc. By rotating the discs, you can adjust the distance between the two threaded bolts that fit into the holes on your WC pan.

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    A["Circle Component 1"] --> B["Arrow"]
    C["Circle Component 2"] --> B
    D["Circle Component 3"] --> B
    E["Sensor"] --> B
    B --> F["Arrow to Center"]

Maintenance.

(PLEASE READ CAREFULLY)

We recommend that both timber surface and the hinges of your toilet seat are regularly cleaned with a soft damp cloth and mild soap solution.

• Do not scrub or scour the surfaces or use abrasive cleaning materials.
• Do not use bleach or cleaners containing bleach.
• WARNING: Do not stand on the lid or ring of your toilet seat (for example when decorating the bathroom).

Heritage Bathrooms Guarantee

When you buy a Heritage product, you can be confident that it not only features distinctive design, but that it has also been made to meet our rigorous quality standards.

We offer robust guarantees and an attentive aftercare service to ensure that if you do experience any issues, we can deal with a problem quickly, and effectively.

Please note that guarantees are only valid with proof of purchase.

Our guarantees are as follows:

2 Years on Mirrors & WC Seats

5 Years on Bath Screens, Furniture, Shower Valves, Taps, Wastes & Accessories

Lifetime Guarantee on Acrylic & Cast Iron Baths And Sanitaryware

Register now for additional peace of mind

Register your product with us now and, if you do have any queries after installation, we'll be able to quickly identify the product and give you the best advice. It also means that you won't have to keep your proof of purchase to validate your guarantee. To register, simply go online at www.heritagebathrooms.com/register

Guarantee Terms and Conditions

This guarantee is in addition to your statutory and other legal rights and is subject to the following conditions:

• The product was purchased within the United Kingdom or Republic of Ireland
• The product is used in domestic applications only
- The guarantee applies solely to the original purchaser with proof of purchase
- The installation must allow ready access to all products for the purpose of inspection, maintenance or replacement
- Repair under this guarantee does not extend the original expiry date. The guarantee on any replacement parts or product ends at the original expiry date

Any part found to be defective during the guarantee period will be replaced without charge, providing that the product has been installed in accordance with the instructions given in this guide and used as the manufacturer intended. If the product is no longer available, Heritage will endeavour to provide the nearest equivalent.

Heritage Bathrooms Guarantee Cont.

The guarantee does not cover:

• Damage or defects caused by

- General wear and tear (including special non-chrome finishes; components such as filters, seals, 'O' rings and washers)

-Incorrect installation

-Repair using non-Heritage parts

-Accidental or wilful misuse

-Corrosion and the use of inappropriate cleaning products.

-System debris including the build-up of limescale (which can be controlled through regular servicing and maintenance)

• Compensation for loss of use of the product or consequential loss of any kind.

In the interests of continuous product improvement, Heritage reserves the right to alter product specifications without notice.

Need help?

In the unlikely event that you encounter a problem with your Heritage product, you must, in the first instance, contact the retailer you purchased it from. They will advise as to whether it is due to a manufacturing fault or an installation fault. If the problem is due to a manufacturing fault, they will contact us to arrange a supply of a replacement product as soon as possible. To speak to a Heritage customer service advisor, please contact our technical helpline on 0844 701 8503.

HERITAGE®

BATHROOMS

Heritage Bathrooms

Birch Coppice Business Park

Dordon

Tamworth

B78 ISG

Website: www.heritagebathrooms.com

Telephone: [phone]

Email: [e-mail]

HFI (TOILET SEATS) REV. D4

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