KGR100 - Bathroom Heritage - Free user manual and instructions
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| Product Type | Heated Towel Rail |
| Brand | Heritage |
| Model | KGR100 |
| Finish | Polished Stainless Steel |
| Installation | Wall-mounted (hardwired) |
| Voltage | 220-240 V AC |
| Power Output | 70 W |
| Dimensions | 600 mm x 500 mm (H x W) |
| Weight | 5.2 kg |
| Material | Stainless Steel 304 |
| Ingress Protection | IP24 (splash-proof) |
| Heat Output | 2700 BTU/h |
| Surface Temperature | Up to 55°C |
| Controls | Integrated on/off switch |
| Cleaning | Wipe with a soft damp cloth |
| Safety Features | Overheat protection |
| Certifications | CE, UKCA |
| Warranty | 2 years |
Frequently Asked Questions - KGR100 Heritage
How do I install the Heritage KGR100 towel rail?
The KGR100 should be installed by a qualified electrician. Mount the rail on the wall with the supplied brackets, ensure it is level, and connect to the mains supply via a fused spur. Follow the instruction manual for safety distances and clearance from water sources.
Can the KGR100 be used in a bathroom?
Yes, it is rated IP24, making it suitable for bathroom zones 2 and 3, as long as it is installed at least 600mm from the water source.
What is the power consumption of the KGR100?
The KGR100 has a maximum heat output of 70 watts, which is energy-efficient and keeps towels warm and dry.
How do I clean the towel rail?
Clean the surface with a soft, damp cloth and mild detergent. Do not use abrasive cleaners or steel wool, as they may damage the stainless steel finish.
Does the KGR100 have a thermostat?
The integrated switch allows you to turn it on/off. For temperature control, use a compatible external thermostat or timer according to the manual.
Is the KGR100 wall-mounted?
Yes, it is designed for horizontal wall mounting, and all brackets and fixtures are included in the box. Ensure the wall can support its 5.2 kg weight.
What is the surface temperature of the rail?
The maximum surface temperature reaches approximately 55°C, which is safe to touch and ideal for warming towels.
Can I use the KGR100 with a smart home system?
The KGR100 is not directly compatible with smart home systems, but you can connect it to a smart power switch to control it via an app.
What should I do if the towel rail is not heating?
Check the wall switch and fuse. If the power is connected, ensure the rail's internal thermostat is not resetting. If the issue persists, contact customer support for assistance.
Are spare parts available for the KGR100?
Yes, Heritage offers spare parts such as brackets and switches for at least 5 years after purchase. Contact authorized dealers for details.
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USER MANUAL KGR100 Heritage
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Product information
Brand : Heritage
Model : KGR100
Category : Bathroom