Hideaway 115C FF - Chauffe-eau et chaudière Glow-worm - Free user manual and instructions
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| Product Type | Gas condensing combi boiler |
| Brand | Glow-worm |
| Model | Hideaway 115C FF |
| Category | Water heater and boiler |
| Central Heating Output (Max) | 15 kW |
| Domestic Hot Water Output (Max) | 30 kW |
| Energy Efficiency Rating | A |
| Fuel Type | Natural gas or LPG (conversion kit available) |
| Dimensions (H x W x D) | 700 mm x 400 mm x 300 mm |
| Weight | 30 kg |
| Power Supply | 230 V ~ 50 Hz |
| Electrical Protection | IPX4D |
| Flue Type | Room sealed fan flue (FF) |
| Main Functions | Central heating and domestic hot water production with priority |
| Control Interface | Analog dials and manual controls |
| Safety Features | Flame failure device, overheat thermostat, frost protection, pressure relief valve |
| Maintenance | Annual service recommended by a qualified engineer |
| Spare Parts Availability | Widely available through Glow-worm distributors and online |
| Warranty | 2 years (subject to terms) |
Frequently Asked Questions - Hideaway 115C FF Glow-worm
How do I reset my Glow-worm Hideaway 115C FF after a lockout?
Press and hold the reset button located on the front panel for 3 seconds. If the boiler does not restart, check the gas supply and ensure the thermostat is set correctly. If the problem persists, contact a qualified engineer.
What should the water pressure be on the Hideaway 115C FF?
The normal operating pressure is between 1.0 and 1.5 bar when cold. If the pressure drops below 0.5 bar, you need to repressurise the system using the filling loop. Refer to the manual for detailed instructions.
How do I adjust the hot water temperature?
Turn the domestic hot water temperature dial on the front panel. Rotate clockwise to increase temperature and anticlockwise to decrease. The recommended setting is around 55°C for optimal efficiency and comfort.
Why is my boiler making a banging noise?
A banging noise may be due to kettling caused by limescale buildup in the heat exchanger. It can also be caused by air in the system. Bleed your radiators and consider descaling or servicing the boiler.
How do I bleed a radiator with the Hideaway 115C FF?
Turn the heating off and allow radiators to cool. Use a radiator key to open the bleed valve slightly until air escapes and water appears. Close the valve and check the boiler pressure, repressurising if necessary.
What does the error code 'E1' mean?
Error code E1 indicates a low water pressure or flow issue. Check the pressure gauge; if below 0.5 bar, repressurise the system. If the error persists, there may be a fault with the pump or flow sensor.
Can I install the boiler myself?
No, installation must be carried out by a Gas Safe registered engineer in the UK or equivalent qualified professional in other regions. Improper installation can lead to gas leaks, carbon monoxide poisoning, or invalidate the warranty.
How often should I service the Hideaway 115C FF?
It is recommended to service the boiler annually to ensure safe and efficient operation. A service includes checking the heat exchanger, burner, flue, and safety devices. Always use a qualified engineer.
What is the life expectancy of this boiler?
With regular servicing, the Glow-worm Hideaway 115C FF has an expected lifespan of 10 to 15 years. Factors such as water quality and usage can affect longevity.
Where can I find spare parts for my boiler?
Spare parts can be purchased from authorised Glow-worm dealers, online parts retailers, or directly through Glow-worm's customer service. Always use genuine parts to maintain safety and performance.
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