WESTERN DIGITAL Sentinel DX4200 - Server

Sentinel DX4200 - Server WESTERN DIGITAL - Free user manual and instructions

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Product Type Server (Windows Storage Server 2012 R2 Workgroup)
Dimensions 8.80 x 6.69 x 8.10 in (223.5 x 170.0 x 205.7 mm)
Weight 11.33 lbs (5.14 kg) for 8TB model; 14.64 lbs (6.64 kg) for 16TB model
Power Supply Input 100-240V AC, 50-60Hz; Output 19V DC, 7.9A; dual DC ports (one PSU included, optional second)
Main Functions Centralized file and block storage, iSCSI SAN, data protection via Windows Storage Spaces, dual Gigabit Ethernet, hot-swap drives, WD StorCentral dashboard management
Maintenance and Cleaning Clean exterior with damp cloth; do not use liquid or aerosol cleaners. Replace hard drives hot-swappable; fan, memory, and boot drive cold-swappable.
Safety Features Bezel lock to prevent drive removal, Kensington security slot, secure UEFI boot, redundant power supply, hot-swap drives, UPS recommended
Spare Parts and Repairability Hot-swappable hard drives, cold-swappable fan, SODIMM memory module, and boot drive; power supply unit; use approved WD drives for optimal performance
General Information Intel Atom C2338 dual-core processor, 4GB ECC RAM (expandable to 16GB), 4x 3.5-inch SATA drive bays, 1x 2.5-inch boot drive, Windows Storage Server 2012 R2 Workgroup
Network Interfaces 2x Gigabit Ethernet (10/100/1000) with fault tolerance or aggregation
USB Ports 4x powered USB 3.0 ports
Storage Capacity Options 8TB (2x4TB) or 16TB (4x4TB) with WD enterprise-class hard drives
Processor Intel Atom C2338 Dual-Core
Memory 4GB ECC DDR3 (expandable to 16GB via two SODIMM slots)
Operating System Windows Storage Server 2012 R2 Workgroup (pre-installed)
Warranty 2-year limited warranty (varies by region); optional extended warranty via WD Guardian
Package Contents WD Sentinel server, RJ-45 Ethernet cable, power adapter and cord, 2 door lock keys, Basic Installation Guide

Frequently Asked Questions - Sentinel DX4200 WESTERN DIGITAL

How do I set up the WD Sentinel DX4200 for the first time?
Connect the server to the network via Ethernet, attach a monitor, keyboard, and mouse, then plug in power. Press the power button. Follow the on-screen setup wizard: select language, accept license agreements, set an administrator password (at least 8 characters with 3 of 4 categories: uppercase, lowercase, numbers, symbols). Complete the WD Device Setup wizard to configure email alerts and apply updates.
How can I access the WD StorCentral dashboard?
On the server desktop, double-click the WD StorCentral icon. The dashboard provides at-a-glance system information, health monitoring, storage management, settings, and help.
What should I do if a hard drive fails?
The failed drive's LED will be solid red, and the power LED flashes red. Replace the drive with an approved WD drive (preferred). The drives are hot-swappable: open the front bezel, pull out the failed drive, insert the new one, and close the handle. Follow the Microsoft Storage Server Online Help to reconfigure Storage Spaces.
How do I set up email alerts?
Open WD StorCentral, go to the Settings page, and click Setup under Email Alerts. Check 'Enable E-mail alerts', enter recipient and sender addresses, choose to use WD SMTP server or your own SMTP server, configure SSL or authentication if needed, and send a test email.
What does a flashing red power LED indicate?
A flashing red power LED indicates a serious fault condition that requires immediate attention. Check the LCD panel for specific error messages (e.g., drive failure, fan failure, over-temperature). Consult the troubleshooting section of the manual or contact WD Support.
Can I add a second boot drive for redundancy?
Yes, the server supports adding a second 2.5-inch boot drive for RAID 1 redundancy. This is a cold-swappable procedure: shut down the server, remove the cover, attach the boot drive bracket, insert the drive, and secure it. Restart and configure via Server Manager.
What RAID configurations are supported?
The WD Sentinel DX4200 uses Windows Storage Spaces, which allows creating storage pools with parity (similar to RAID 5) or mirroring (similar to RAID 1) for data protection. The boot drive can be configured with RAID 1 if a second boot drive is installed. Hardware RAID is not used.
How do I update the firmware or software?
In WD StorCentral, go to Settings and under Software Updates, click Check for Updates to install automatically. You can also manually update from a downloaded file by clicking Update from Folder. Enable automatic updates to schedule weekly checks.
How do I properly shut down the server?
To avoid data corruption, shut down via Windows: move cursor to lower-right corner, click Settings > Power > Shut down. Alternatively, double-tap the power button on the front. Do not unplug the power cord while the server is running.
What security features does the WD Sentinel DX4200 have?
Physical security includes a front bezel lock to prevent drive removal and a Kensington security slot. Boot security uses secure UEFI to prevent rootkits. The server supports user access control and can integrate with Active Directory. Redundant power supplies (optional) add uptime protection.

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USER MANUAL Sentinel DX4200 WESTERN DIGITAL

WD®Service and Support

Shouldyouencounteranyproblem,pleasegiveusanopportunitytoaddressitbeforereturningthis product.Mosttechnicalsupportquestionscanbeansansweredthroughourknowledgebaseoremail support service at http://support.wd.com. If the answer is not available or if you prefer, please contactWDatthebesttelephonenumbershownbelow.

Yourproductincludes30daysoffreetelephonesupportduringthe2-yearstandardlimitedwarranty period.This30-dayperiodstartsonthedateofyourfirsttelephonecontactwithWDTechnical Support.Emailsupportisfreefortheentirewarrantyperiodandourextensiveknowledgebaseis available24/7.Tohelpuskeepyouinformedofnewfeaturesandservices,remembertoregister your product on the Registration page on the user interface or online at http://register.wd.com.

WD Guardian Services

Whenyouneedalittlehelpfromanexpert,we'lltakecareofyou!WDGuardianServicesoffers flexible,affordableandhassle-freetechnicalsupportandextendedwarrantyplanswithavarietyof benefits. Choose the plan that works best for your business. Visit www.wdguardian.com for details.

Accessing Online Support

Visitourproductsupportwebsiteathttp://support.wd.comandchoosefromthesetopics:

  • Downloads - Download drivers, software, and updates for your WD Product.
  • WD Support Portal - Register your WD products and get support information customized to your needs.
  • Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and DataRecoveryInformation.
  • Knowledge Base - Enter keyword, phrase, answer ID, or PID.
    • Installation - Get manuals, installation guides, and documentation for your WD product.
  • WD Community - Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WDforsupport, have your WDproductserialnumber, systemhardware, and systemsoftwareversionsavailable.

North America Europe (toll free)*
English/Spanish855.556.5117(0080027549338)
South America

Chile12300205871
Colombia00980083247788
Venezuela08001002855
Peru080054003
Uruguay000 413 598 3787
Argentina08004440839China
Brazil08007704932
002180083247788

00800ASK4WDEU

Europe+31880062100
Middle East+31880062100
Africa+31880062100
Russia81080023355011

Asia Pacific

Australia1800 429 861 / 0011 800 2275 4932
8008206682/4006276682
HongKong30579031
India18002005789/18004195591
Indonesia0018038523993
Japan08008057293
Korea0221203415
Malaysia1800817477
NewZealand0508555639/0080022754932
Philippines180018550277
Singapore18006086008
Taiwan0800225593
Thailand0018008525913
Othercountries+862126037560

Table of Contents

WD®ServiceandSupport....ii

WDGuardianServices....ii

1 Important User Information .... 1

ImportantSafetyInstructions....1

HandlingPrecautions....2

RecordingYourWDProductInformation. 2

AboutThisGuide....2

2 Product Overview .... 3

GettingtoKnowYourWDSentinelDX4200Server....3

KeyFeatures....3

SystemRequirementsandCompatibilityInformation....6

TechnicalSpecifications....7

ProductViews....8

Indicators. 10

LEDs....10

WheretoFindHelp....1 1

3 Connecting the Server and Getting Started ..... 12

AdministratorResponsibilities....12

HowtheWDSentinelFitsintoYourOffice....12

ConnectingtheWDSentinelServertoYourNetwork.....13

SettingupyourWDSentinelServer(onetimeonly)....14

4 Managing the WD Sentinel Server....18

WDStorCentral....18

ShuttingDownandRebootingtheServer 31

5 Managing Storage on the WD Sentinel Server....32

StorageSpaces. 32

SettingUpYourDrives....32

RecoveringfromaFailedDrive....32

6 Best Practices .... 3 3

SettinguptheWDSentinelServer....33

UsingtheWDSentinelServerEfficiently....3 3

ReplacingDrives. 33

ShuttingDown. 34

8 Regulatory and Warranty Information....38

RegulatoryCompliance....38

Limited Warranty....40

9 Appendix 42

HardwareReplacementProcedures....42

BeforeYouBegin. 42

ReplacingaHardDrive....43

ReplacingaServerFan. 46

RemovingtheUnitCover....48

ReplacingtheSODIMMMemoryModule....49

AddingaBootDrive 52

WDSentinelDX4200AdministratorReferenceSheet....53

10 Index....54

1

ImportantUserInformation

ImportantSafetyInstructions

HandlingPrecautions

RecordingYourWDProductInformation

AboutThisGuide

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. Thesafeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.

■ Followallwarningsandinstructionsmarkedontheproduct.
- Unplugthisproductfromthewalloutletbeforecleaning.Donotuseliquidcleanersor aerosolcleaners.Useadampclothforcleaning.
■ Donotusethisproductnearanyliquids.
- Donotplacethisproductonanunstablesurface.Theproductmayfall,causingserious damagetotheproduct.
- Donotdropheproduct.
- Donotblocktheslotsandopeningsonthebackorbottomsideofthechassis;to ensureproperventilationandreliableoperationoftheproductandtoprotectitfrom overheating,theseopeningsmustnotbeblockedorcovered.Makingsuretheserveris standinguprightalsohelpspreventoverheating.
- Operatethisproductonlyfromthetypeofpowerindicatedonthemarkinglabel.Ifyou arenotsureofthetypeofpoweravailable,consultyourdealerorlocalpowercompany.
- Donotallowanythingtorestonthepowercord.Donotlocatethisproductwhere personswillwalkonthecord.
- Neverpushobjectsofanykindintothisproductthroughthechassisslotsastheymaytouchdangerousvoltagepointsorshortoutpartsthatcouldresultinafireorelectricshock.
- Ensure that you keep the door lock key that comewith your WDSentinel device in a safe place.
■ Unplugthisproductfromthewalloutletandreferservicingtoqualifiedservicepersonnel underthefollowingconditions:

  • Whenthepowercordorplugisdamagedorfrayed.
  • Ifliquidhasbeenspilledontheproduct.
  • If the product has been exposed to rain or water.
  • If the product does not operate normally when the operating instructions are followed. Adjust only those control that are recovered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to return the product on normal condition.
  • If the product has been dropped or the chassis has been damaged.
  • If the product exhibits a distinct change in performance, contact WDCustomer support at http://support.wd.com.

WARNING!

The WD Sentinel™ Server uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Handling Precautions

WDproductsareprecisioninstrumentsandmustbehandledwithcareduringunpacking andinstallation.TheWDSentinelservermaybedamagedbyroughhandling,shock,or vibration.Beawareofthefollowingprecautionswhenunpackingandinstallingyourexternal storageproduct:

■ DonotdroporjolttheWDSentinelserver.
■ Donotmovetheunitwhileitispoweredon.
■ Donotusethisproductasaportabledrive.

Recording Your WD Product Information

RemembertowritedownthefollowingWDproductinformation,whichisusedforsetupand technicalsupport.YourWDproductinformationisfoundonthelabelonthebottomofthe device.

SerialNumber
■ ModelNumber
PurchaseDate
■ SystemandSoftwareNotes

About This Guide

ThisAdministratorandMaintenanceGuideprovidesdetailedinstructionsandinformationfor WD-specificinterfaceelementsandfunctions.Unlessotherwisenoted,referto

Microsoft® Online Help for standard interface elements and functions. This guide uses the following conventions:

Convention Used for...
Bold fontNames of items on a page such as menus, buttons, option names, fields, and tabsthattheusermustclickorcompleteandkeystheusermustpress.
Note: Extra,butnotvital,information
Important: EssentialInformationtoknowortopreventproblemswhenusingtheWDSentinelserver
WARNING! VitalinformationforoperatingtheWDSentinelserverortopreventdamagetotheserveroryourcomputer.

2

ProductOverview

GettingtoKnowYourWDSentinelDX4200Server KeyFeatures SystemRequirementsandCompatibilityInformation TechnicalSpecifications ProductViews Indicators LEDs WheretoFindHelp

Getting to Know Your WD Sentinel DX4200 Server

Congratulations your purchase of the WDSentinelDX4200 Windows Storage Server. Your WDSentinelDX4200 device delivers reliable, easy-to-deploy and manage storage server designed for small business work group environments. The WDSentinelDX4200 Storage Server provides secure centralized storage and seamlessly integrates with almost any existing infrastructure.

YourWDSentinelDX4200featuresaneasy-to-useWDStorCentralDashboard,harddrives optimizedforreliability,quality,andperformance,anIntelAtomdual-coreprocessor,and WindowsStorageServer2012R2Workgroup.

Key Features

WD StorCentral Dashboard

TheWDSentinelDX4200's proprietary dashboard include easy-to-usetaskwizards for initial setup and common management tasks like storage configuration. It also provides an at-a-glances summary of the system status, and manages networking, alerts, registration, software updates, performance, and health monitoring.

WD enterprise-class hard drives

Equipped with WDSeharddrivesthatfeaturehighcapacitystorage, peak performance and 24/7 datacenter-caliberreliability.

Seamless Integration

TheWDSentinelDX4200easilyintegratesintoworkgroups,ActiveDirectory,andmostother environments.WithintheActiveDirectoryenvironment,Microsoft'sServerManageroffersa singleviewofallserversjoinedtothedomain.

Security

WDSentinelDX4200hasmultiplelayersofsecurity.Beginningwithphysicalsecurity,the WDSentinelDX4200hasabezellocktopreventharddrivesfrombeingremovedfromthe system.ItalsoincludesaKensington-stylelockslottosecuretheDX4200toadesk.Upon powerup,theBIOScreatesasecureUEFlbootenvironment.Thispreventsunauthorized accesstoyourcompanydatabypreventingbootingfromrootkits.TheWindowsStorage Server2012R2Workgroupalsocontainslayersofsecurity.TheWDSentinelDX4200can manageuserslocallywithmultiplelevelsofaccess,andcanbefullyintegratedintoand existingActiveDirectory.

Windows Storage Spaces

WithWindowsStorageSpaces,youcancreatelargestoragespacesandaddmoredrives tothemwhenyourunlowonpoolcapacity.WiththeminimumofatleasttwoWD-populated drives,youcanhavetwoormoredrivesinthestoragepool(dataparity)andcreatestorage spacesthatwon'tbeaffectedintheeventofadrivefailure.

Pre-installed Boot Drive

WDSentinelDX4200comeswithone2.5inchbootdrivepre-installedwith WindowsStorageServer2012R2Workgroupandspecializedhardware services and drivers. The pre-installedbootdriveprovidestheabilitytokeeptheOSrunningfromthe bootdrivewhileredeployingorchangingapplicationsandrunningfoldersonthelarge capacitydatadrives. This allows businesssestosavedeploymenttime, asthereisnoneedto installfromaDVDorsearchforanyspecializeddriverstoinstallonline. The WDSentinelDX4200comeswiththeoptiontoaddasecondbootdrivewithRAID1data redundancy.

Redundant power capabilities

WDSentinelDX4200offersdualpowersupplyports,sointheeventofapowersurgeon otherfailuredamagetothepowersupply,thesecondpowersupplywilltakeover,providing smallbusinesseswiththeaddedpeaceofmindknowingthattheirserverwillremain operational.

Dual Gigabit Ethernet Ports

WDSentinelDX4200comeswithtwoEthernetportsthatcanbeconfiguredforfault tolerance,aggregatedforhighperformance,orusedfortwoseparateLANs.

A Total Solution with Industry-Leading Technology Partners

TheWDSentinelDX4200combineshardwareandsoftwarefromindustryleaderstodeliver areliable,secure,andeasy-to-managestorageserverdesignedspecificallyfor medium-sizedbusinessestosmallenterpriseenvironments.WDSentinelDX4200features:

- Unified Storage - The WD Sentinel DX4200 delivers an ultra-compact and quiet unified storagesolutionwithNASfunctionalityforfilesharingandiSCSISANforblocklevelstorage forvirtualizedenvironments

Intel® Atom® processor –BuiltwithanAtomdualcoreprocessorinside,with4GB ECCRAMexpandableto16GBRAM,theWDSentinelDX4200caneasilyhandleyour business'scomputingandfilestoragedemands.

- Windows® Storage Server 2012 R2 Workgroup – The dependable Microsoft WindowsStorageServer2012R2Workgroupoperatingsystemprovidesthecosteffective, reliable, and easy to deploy and manage storagesolution your business need to quickly and efficiently organize, protect, and share your critical business data using the familiar Windows user experience.

WD Guardian Services

Whenyouneedalittlehelpfromanexpert,we'lltakecareofyou!WDGuardian™Services offersflexible,affordableandhassle-freetechnicalsupportandextendedwarrantyplans withvarietyofbenefits.Choosetheplanthatworksbestforyourbusiness.Withthe purchaseoftheWDSentinelDX4200,WDisofferingoneFREEyearofWDGuardianPro, whichwillbeautoactivateduponproductregistration.FordetailsaboutWDGuardian Services,visitwww.wdguardian.com.

Why WD

WDhasbeenmakingharddrivesforover40years.Weknowhowtobuilddrivestostore andprotectyourdatabecauseweunderstandthatyourcompany'sdataisparamountto yourbusinesssuccess.

PackageContents

■ WDSentinelStorageServer
■ 1RJ-45Ethernetcable
■ 1-1.8meterpoweradaptorswithcord
■ 2doorlockkeys
■ BasicInstallationGuide

WD SENTinel 192.18.0.161 WD Sentinel DX4200

WDSentinel DX4200

WESTERN DIGITAL Sentinel DX4200 - PackageContents - 2
1.8meterpowercordand poweradaptor

WESTERN DIGITAL Sentinel DX4200 - PackageContents - 3
EthernetcableBasicInstallGuide

WESTERN DIGITAL Sentinel DX4200 - PackageContents - 4

Forinformationonadditionalaccessories,visit:

USwww.shopwd.com or www.wdstore.com
EuropeAustria:www.wdstore.deUnitedKingdom:www.wdstore.euFrance:www.wdstore.frItaly:www.wdstore.itGermany:www.wdstore.deSpain:www.wdstore.esNetherlands:www.wdstore.nlRest of EU Countries:www.shopwd.eu or www.wdstore.eu
AllothersContactWDTechnicalSupportinyourregion.ForalistofTechnicalSupportcontacts,visithttp://support.wd.comandseeKnowledgeBaseAnswerID1048.

System Requirements and Compatibility Information

Requirement Description
FileSharingSupport/ClientOperatingSystemFilesharingsupportforLinux,UNIX,andWindowsoperating systems.
LocalNetworkRouter/switch(GigabitEthernetrecommendedtomaximize performance)
DisplayandPeripheralsSuperVGA(800x600)orhigher-resolutionmonitorUSBKeyboardUSBMouseorcompatiblepointingdevice

Technical Specifications

Specification Description
Interfaces•2Highperformance(10/100/1000)GigabitEthernet connections•4portsofpoweredUSB3.0•1VGAPort•2PowerSupplies(DCin)
SupportedprotocolsIFS/SMB,NFS,HTTP,HTTPS,WebDAV
Internalharddrives4 WD 3.5-inch SATA Best in Class hard drivesPioneeredbyWD,thisfeaturepreventsdrivefalloutcausedbythe extendedharddriveerror-recoveryprocessescommontodesktop drives.Approved Drive ModelsForacompletelistofapproveddrivemodels,searchforAnswerID9443intheWDKnowledgeBaseathttp://support.wd.com.
Internalbootdrive1 WD 2.5-inch SATA Best in Class hard drive with RAID-specific time-limited error recovery (TLER)PioneeredbyWD,thisfeaturepreventsdrivefalloutcausedbythe extendedharddriveerror-recoveryprocessescommontodesktop drives.Approved Drive ModelsForacompletelistofapproveddrivemodels,searchforAnswerID9443intheWDKnowledgeBaseathttp://support.wd.com.
CPU•Intel®Atom TM C2338DualCore
Memory•4GBytesECC(expandableto16GB)
Drivebays•43.5inchharddrivebays•Hotswapcapable•Traylessdesign
RAIDlevel•RedundantStoragesupported•WindowsStorageSpaces•RAIDLevel1forbootdrive
Physicaldimensions•Length:8.80inches(223.5mm)•Width:6.69inches(170.0mm)•Height:8.10inches(205.7mm)
Weight•8TB:11.33lbs(5.14kgs)•16TB:14.64lbs(6.64kgs)
Capacities•8TB(2x4TB)•16TB(4x4TB)
Power•2DCpowerports•1PowerSupplyincluded(optionalsecond)
Powersupply•Inputvoltage:100to240VAC•Inputfrequency:50to60Hz•Outputvoltage:19VDC,upto7.9A
Temperature•Operatingtemperature:0to35°C(32to95°F)•Non-operatingtemperature:-40to70°C(-40to158°F)
Switches•Power•Recovery•LCMScrollbuttons

Specification Description

LEDs1 Power LEDSolidBlueindicatesbootstatusSolidblueoncebooted,withnopendingfaultconditions, indicatesagoodoperationalstateFlashingsREDindicatesafaultcondition2 Ethernet Port LEDsFlashinggreenindicatesactivitySolidamberindicatesthatthereisalinkconnectionOffindicatesinactivestate4 Drive Tray LEDsFlashingblueindicatesdriveactivitySolidblueindicatesdriveisconnectedSolidREDindicatesdrivefault(Drivemustbereplaced)

OperatingSystemWindowsStorageServer2012R2Workgroup

Product Views

FrontView

Power / Status LED LCD Display Scroll buttons Power button WD SENTINEL 192.168.0.101 1 2 3 4 HDD Status LEDs WD WD Sentinel DX4200 Drive Door Drive Door Lock

BackView
External DC In Power port Recovery button USB 3.0 ports External DC In Power port Gigabit Ethernet ports 1 & 2 VGA port System Fan Kensington® Security Slot

Indicators

Component Icon Description
EthernetportsCon[TH3GD]thedevicetoalocalnetwork.
DCInconnectorCcWESTERN DIGITAL Sentinel DX4200 - Indicators - 1thedevicetoaDCpowercordandthepoweroutlet.
RecoverybuttonWESTERN DIGITAL Sentinel DX4200 - Indicators - 2VERY Buttononthebackoftheserverrecoverstheserver(includingthe operatingsystem)whileusingaUSBdriveinaneventofanOS corruption.
WESTERN DIGITAL Sentinel DX4200 - Indicators - 3
WESTERN DIGITAL Sentinel DX4200 - Indicators - 4
USBportsConnect[WSW]USB3.0devicessuchasaUSBstorage,USBmouse,USBkeyboard,oraUPS.
VGAportConnectsWESTERN DIGITAL Sentinel DX4200 - Indicators - 5vGAmonitor
WESTERN DIGITAL Sentinel DX4200 - Indicators - 6
Kensington securityslotWESTERN DIGITAL Sentinel DX4200 - Indicators - 7Fordrivesecurity,thedeviceisequippedwithasecurityslotthat supportsastandardKensingtonsecuritycable. Visithttp://www.kensington.com/formoreinformation.

LEDs

TheLEDsontheWDSentineldeviceidentifythestatusoftheunit.

LED Color State Description
Power LED----OffWDSentinelserveriscurrentlyinactive.
BlueSolidWDSentinelserverisbootingorhas successfullybootedthesoftwareandis operational.
RedFlashingIndicatesthataseriousfaulthasoccurredand needsimmediateattention.
Drive LEDs----OffIftheLEDisoffwhileotherdriveLEDsareon, nodriveisinstalledinthebay.
BlueSolidDriveisconnected.
BlueFlashingDriveiscurrentlyactive.
RedSolidIndicatesdrivefailure.Replaceethisdriveas soonaspossible.
Ethernet Port----OffIndicatesaninactivestate.
GreenFlashingIndicateslinkactivity.
AmberSolidIndicatesthatthereisalinkconnection.

Where to Find Help

Thismanualprovidesstep-by-stepinstructionsandotherimportantinformationregarding yourWDproduct.Itismeanforthepersonservingastheadministratorofthe WDSentinelDX4200device.Youcandownloadtranslatedversionsandupdatestothis manualfromhttp://products.wd.com/updates.Formoreinformationandnewsaboutthis product,visitourwebsiteathttp://www.wd.com/.

Additional Reference Description
BasicInstallationGuideIncludedintheproductboxoravailableathttp://products.wd.com/WDSentinel-DX4200;helpyouinstalltheWDSentineldevice.
WDOnlineHelpSpecificdescriptionsandinstructionsaccessedonWDStorCentral.
MicrosoftOnlineHelp•AccessdetailedexplanationsandinstructionsforWindowsStorageManagerbyclickingtheHelpbuttonwithintheapplication.•SearchforhelponaspecifictopicortermbyenteringitintheMicrosoftOnlineHelpsearchfieldinthetoprightofanyWindowsStorageManagerpage.•AccesstheentireMicrosoftOnlineHelpsystembyclickingMicrosoftOnlineHelp.

Important: NotallMicrosoftOnlineHelpisapplicabletothe WDSentinelDX4200.TheWDOnlineHelpandthisAdministrator'sGuide takeprecedenceovertheMicrosoftOnlineHelp.

WESTERN DIGITAL Sentinel DX4200 - Where to Find Help - 1

ConnectingtheServerandGettingStarted

AdministratorResponsibilities

HowtheWDSentinelFitsintoYourOffice

ConnectingtheWDSentinelServertoYourNetwork

SettingupyourWDSentinelServer(onetimeonly)

ThischapterstepsyouthoughtheprocessofconnectingandsettingupyourWDSentinelDX4200server.

Administrator Responsibilities

Atahighlevel, theAdministratorperformsthesetupandroutinemanagementtasksontheWDSentinelserver. ThispersonalsoholdstheAdministratorpasswordforyourWDSentinelserver.

ThetablebelowprovidesaviewintosomeoftheAdministrator'stasks:

Tasks
Primary SetupPhysically connects the WD Sentinel server to the network.ConfigurestheWDSentinelserveritself.Thisisaone-time procedure.CompletesproductregistrationfortheWDSentinelserver.JoinstheWDSentinelservertotheDomain.
Primary User InterfaceSigns in using the Administrator password (no username required).
Task ExamplesManages WD Sentinel server settings, resolves any alerts, and monitorsserverperformance.CreatesandmanagesiSCSItargets.

How the WD Sentinel Fits into Your Office
WESTERN DIGITAL Sentinel DX4200 - Administrator Responsibilities - 1

flowchart
graph TD
    A["Remote Users"] --> B["Remote Desktop"]
    C["Domain Servers"] --> D["Domain Join Lightweight AD Services"]
    E["LAN Users"] --> F["Client Connection NAS (CIFS/SMB/NFS/WebDAV)"]
    E --> G["Client Backup Target"]
    B --> H["iSCSI Target"]
    D --> H
    F --> H
    G --> H
    H --> I["iSCSI Initiator"]
    H --> J["Virtualization"]
    H --> K["Application Servers"]
    H --> L["Backup Source"]
    H --> M["Virtualization"]
    I --> N["Databases"]
    J --> O["Virtualization"]
    K --> P["Application Servers"]
    L --> Q["Virtualization"]

Connecting the WD Sentinel Server to Your Network

Use the following stepstophysically connect your WDSentinelDX4200 server to your network.

  1. Connect your monitor to the VGA portion there are of your WDSentinel server.
  2. Connect your USB keyboard and USB mouseto the USB portson the back of your WDSentinel server.
  3. Using the provided ethernet cable, connect the WDS sentinel server (either ethernet port 1 or 2) to a DHCP-enabled LAN.

  4. Using the provided AC adaptors, connect the WDSentinel server to an electrical outlet or a UPS.

  5. Turnonyourmonitor.

6.PressthepowerbuttononthefrontofyourWDSentinelunit. OncetheWDSentinelbootupprocessiscomplete,theWindowsStorageServer Settingsscreendisplays.ThePowerLEDonthefrontoftheWDSentinelserverwill displayasolidbluelight.

Settings adeline Deutsch English espeafd frangels Italiano podals portugels (first) pyccout 香港可 中文(国内) 中文(国际) 日本語

WARNING! This process takes a few minutes. Do not interrupt the process. Do not power off or disconnect the WD Sentinel server.

Setting up your WD Sentinel Server (one time only)

YourWDSentinelserverisnowreadytobeconfigured. Thissectiondescribeshowtouse theonetimesetupwizardtoconfigureyourserverforfirstuse.

Important: Ensure that you complete the entire process outlined in steps 1-11 below. If these steps are not followed, your WDSentinel will not work properly.

  1. Selectalanguagefromthelocalizationlist,

Settings dittime Deutsch English espaful Bangkok Italiano politi portugala (Brazil) pycculi 罗马山 中文(图片) 中文(图层) 日本語

  1. Verify the localization settings or select the correct values from the drop-down lists, then click Next.

  2. Read the Microsoft and Western Digital license agreements, then click I accept.

Settings Please read the license terms. MICROSOFT SOFTWARE LICENSE TERMS MICROSOFT WINDOWS STORAGE SERVER 2012 82 WORKGROUP These license terms are an agreement between you and: • the server manufacturer that distributes the software with the service or • the software installer that distributes the software with the server. Please read them. They apply to the software named above, which includes the media on which you received it, if any. The terms also apply to any Microsoft: • updates, • supplements, • Internet-based services, and • support services for this software, unless other terms accompany those items. If so, those terms apply, if you obtain updates or supplements directly from Microsoft, Microsoft, and not the manufacturer or installer, licenses those to you. Printed paper license terms, which may come with the software, take the place of any on-screen license terms. By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine its return policy for a refund or credits. As described below, using some features also operates as your concent to the transmission of certain standard computer information for Internet-based services. Western Digital End User License Agreement IMPORTANT - READ CAREFULLY. SECTION 8 OF THIS DOCUMENT CONTAINS A BINDING ARBITRATION PROVISION THAT REQUIRES THE RESOLUTION OF DISPUTES ON AN INDIVIDUAL BASIS, LIMITS YOUR ABILITY TO SEEK RELIEF IN A COURT OF LAW, AND WARVES YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARIBITATIONS, OR A JURY TRIAL FOR CERTAIN DISPUTES. This End User License Agreement (this "Agreement") is a legal contrast between you, either as an individual or a single entity ("you"), and Western Digital Technologies, Inc., its subsidiaries and affiliates (collectively, "WDT") governing your use of the WDT software and associated online or electronic documentation (such software and documentation, collectively, the "Software"), and if applicable, your use of Software designed for application with WDT hardware devices and products ("WDT Devices"). BY INSTALLING, ACTIVATING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT, WHICH ARE CONDITIONS OF THEWT'S LICENSE GRANT TO YOU HEREIN, AND THE WDT PRIVACY POLICY. AS INCORPORATED BY REFERENCE IN SECTION 4. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL, ACTIVATE, COPY, OR USE THE SOFTWARE. Except as provided in Section 8 terms, this Agreement may be assumed from time to time by WDT with notification to you, including posting on WDT's website (available at http://www.wdc.com/company/legal), and you Accept

  1. EnterandconfirmtheAdministratorpassword(mustbeatleast8characterslongand containatleastthreeofthefollowingcategories:uppercaseletters,lowercaseletters, numbers,andsymbols;spacesareallowed). Youwillusethisusernameand passwordlatertoconnecttoyourWDSentineldevicetoaccesstheAdministrator Dashboard.

Settings Type a password for the built-in administrator account that you can use to sign in to this computer. Username Password Registrar password

WARNING!

If you forget the Administrator password, it may not be possible to recover it, and you could potentially lose all of your data. Use the "WD Sentinel DX4200 Administrator Reference Sheet" on page 53 to record the password and keep it in a safe location.

5.ClickFinish.Theinstallationbegins.Oncetheinitialprocessiscomplete,you'll see theWDDeviceSetupWizard.

Important: This process can take 2 - 3 minutes. Do not interrupt the process. Do not poweroffordisconnecttheWDSentinelserver.

6.ReviewtheWDDeviceSetupscreen,thenclickNext.

WD Device Setup Welcome to WD Device Setup WD Device Setup walks you through the following steps to configure your device: 1) Setup your e-mail notifications 2) Install WD Software Updates 3) Configure your storage Cancel Next

  1. Select Enable E-mail alerts to send an email when an alert occurs on your device, then complete the following fields:

Note: Toskipthisstep, clickSkip.

WD Device Setup Enable E-mail alerts E-mail recipients * Example: john@contasia.com Sami@contasia.com From E-mail Address * sentinel@wdc.com Use WO SMTP Server Use my SMTP Server Server Name * Port * 0 Open this port in your firewall This server requires a secure connection (SSL) This server requires authentication Username * Password * ************** Send and email Back Skip Next

a. E-mail Recipient: Enter the email addresses of those individuals who will receive an email from your WDSentinel when an alert occurs.

b. From E-mail Address: Enter the address from which the email will be sent. (e.g. server@contasa.com).

c.Selectoneofthefollowingoptions:

- Use WD SMTP Server: Select this option to use the WD SMTP server for email.

- Use My SMTP Server: Select this option to use your own SMTP server for email, then complet the following fields:

-Server Name:EnterthenameofyourSMTPserver.

•Port:EnterthePortforyourSMTPserver.

- This server requires a secure connection (SSL): Select this option if the server requires a secureconnection.

- This server requires authentication: Select this option if the server requires authentication, thencompletethefollowingfields:

- Username: Enter the authentication User Name for the identified server.

- Password: Enter the authentication Password for the identified server.

d. Select Send test e-mail to test the email you've set up for your alerts.

e.ClickNext.

  1. Select the checkbox next to all updates on the screen, if updates are available, then click Next.

Note: Toskipthisstep, clickSkip

WD Device Setup WD Software Updates No Updates Available Current Version: 1.0.29.47 Update from Folder Back Skip Next

The Software update Status screen display the progress of your update. When the update is finished, the following screen displays.

WD Device Setup Configure Storage Configure your drives in Server Manager using Storage Spaces. Open Server Manager and navigate to File and Storage Services -> Volumes -> Storage Pools Launch Server Manager Back Finish

  1. Click Launch Server Manager to begin configuring your WD Sentinel device using StorageSpaces.TheServerManagerdisplays.

  2. Followthestepsoutlined by in the Microsoft Storage Server Online Help to configure the WDSentinel device using Storage Spaces.

11.ClickFinish ontheWDDeviceSetuptoclosethesetupscreen.

4

ManagingtheWDSentinelServer

WDStorCentral

ShuttingDownandRebootingtheServer

ThischapterassumesyouhavefollowedtheAdministrator'sBasicInstallGuidetoinitialize theWDSentinelserverorhavefollowedthestepsoutlinedin"ConnectingtheServerand GettingStarted"onpage12.

Important: Asabestpractice, performthetasksoutlined in this guide on a client computer using Remote Desktop, not directly from the WDSentinel server.

WD StorCentral

WDStorCentralprovidesawindowintoyourWDSentineldevice,allowingyouto:

■ Viewat-a-glancedeviceinformation.
■ Managesoftwareupdates.
■ Getinformationonyourdevicedrives.
■ Viewthehealthofyourdevice.

When you initially open WDStorCentral, the Homepage provides at a-glanced device information and Navigation bar. Use the following step to access and use WDStorCentral.

AccessingWDStorCentral

To access WD StorCentral:

- OntheDesktop, double-click the WDStorCentralicon.

WESTERN DIGITAL Sentinel DX4200 - To access WD StorCentral: - 1

TheWDStorCentralHomepagedisplays:
Navigationpane WDStorCentral Alertsicon iWD StorCentral WD StorCentral Home SYSTEM CAPACITY 7.27 TB 7.27 TB SYSTEM ALERTS Critical 0 Warnings 0 Info 0 SYSTEM UTILIZATION Percentage 100 90 80 70 60 50 40 30 20 10 0 5 10 15 20 25 30 35 40 45 50 55 60 Seconds Memory CPU DOMAIN INFORMATION Server name : WDSENTINEL Domain/Workgroup : WORKGROUP NETWORK Ports Port I P Address Link Rate Status Eth 1 192.168.1.4 1000 Mbps Up Eth 2 0 Mbps Down

TheNavigationBarallowsyoutoaccessthefeaturesavailablewithinWDStorCentral.

Navigation Task Description
HomeTheHomepageprovdesat-a-glanceinformationaboutyourWDSentineldevice.
HealthTheHealthpageallowwsyoutomonitorthestatusofthedrives,powersupplies,temperatures,fan,andCPU.
StorageTheStoragepageallowsyoutoviewthestatusofyourstoragepools,performdiskmanagement,andbuypreferreddrivesforyourdevice.
SettingsTheSettingspageallowsyoutoregisteryourdevice,enableandperformsoftwareupdates,andsetupemailandaudiblealerts.
HelpTheHelppageprovidesswaystogetadditionalhelpforyourdevice.

Home

WESTERN DIGITAL Sentinel DX4200 - Home - 1

The Homepageprovidesat-a-glancedatadesignedtogiveyoutheinformationyouneedto manageyourdevice.

WESTERN DIGITAL Sentinel DX4200 - Home - 2

pie | Metric | Value | | --- | --- | | Port | IP Address | | Link Rate | Status | | Eth 1 | 192.168.1.4 | | Eth 2 | 0 Mbps | | Up | Down |

System Capacity

The System Capacity are a provide the amount of allocated and unallocated capacity on your device. Allocated capacity displays green; unallocated capacity displays gray.

WESTERN DIGITAL Sentinel DX4200 - System Capacity - 1

pie SYSTEM CAPACITY | Category | Capacity (TB) | |---|---| | Allocated Capacity | 7.27 | | Unallocated Capacity | 7.27 |

System Alerts

TheSystemAlertsareaidentifiesthenumberofsystemmessagescurrentlyactiveonyour device.Thereare3typesofsystemalerts:

Critical: Critical alerts are sent when an error or a problem occurs with your device, usually as system failure.
- Warning:Warning alerts present a condition that might cause a problem in the future.
Informational: These alerts are updates on non-vitalsystem information.

SYSTEM ALERTS Critical 0 Warnings 0 Info 0

To view System Alert details:

- ClickthemagnifyingglassintherightcorneroftheSystemAlertarea.TheSystem Alertsscreendisplays.

To Save, Delete or Ignore a System Alert:

  1. OntheHomepage, SystemAlertsarea, clickthemagnifyingglassintherightcorner.
  2. OntheSystemAlertsscreen, selectthealertyou'dliketosave, delete, orignore.
  3. Click the Save, Delete, or Ignore button, depending on the action you'd like to performonthealert.
  4. ClickClose toclosetheSystemAlertsscreen.

System Utilization

TheSystemUtilizationgraphdisplaythepercentageofCPUandmemoryyourdeviceis currentlyusing.

WESTERN DIGITAL Sentinel DX4200 - System Utilization - 1

line | Seconds | Memory | CPU | | ------- | ------ | --- | | 0 | 20 | 5 | | 5 | 20 | 5 | | 10 | 20 | 5 | | 15 | 20 | 5 | | 20 | 20 | 5 | | 25 | 20 | 5 | | 30 | 20 | 5 | | 35 | 20 | 5 | | 40 | 20 | 5 | | 45 | 20 | 5 | | 50 | 20 | 5 | | 55 | 20 | 5 | | 60 | 20 | 5 |

Domain Information

TheDomainInformationforyourdevicedisplaysinthisarea. Thisincludestheservername andthedomainname.

DOMAIN INFORMATION Server name : WDSENTINEL Domain/Workgroup : WORKGROUP

To view Domain details:

- ClickthemagnifyingglassintherightcorneroftheDomainarea.TheSystem Propertiesdialogdisplays.FromtheSystemPropertiesdialog,youcanupdatethe ComputerName,set-upyourdeviceforremoteaccess,manageddevicesonyour server,andmanageuserprofiles.

Network

TheNetworkareadisplaysthelPaddress,linkrate,andstatusofyournetworkconnectionsforeachactiveport.

NETWORK Ports Port IP Address Link Rate Status Eth 1 192.168.1.4 1000 Mbps Up Eth 2 0 Mbps Down

To view Network details:

- ClickthemagnifyingglassintherightcorneroftheNetworkarea.TheNetworkConnectionsdialogdisplays.

HealthPage

WESTERN DIGITAL Sentinel DX4200 - HealthPage - 1

TheHealthpageallowsyoutomonitorthetemperatureofthebootdrive,storagedrivesand CPU,identifiespowersupplyactivity,andindicatesthespeedofthefan.TheHealthpageis divided into two areas: System and Power Supply. To open the Health Page, click the Health tabontheNavigationbar.

WD StorCentral WD StorCentral Health System Name Status Value Boot drive A OK 40 °C Boot drive B OK 39 °C CPU OK 48 °C Data drive 1 OK 44 °C Data drive 2 OK 47 °C Data drive 3 OK 47 °C Data drive 4 OK 46 °C Memory OK 44 °C RAID OK 67 °C System fan OK 880 RPM Power Supply Name Status Power supply 1 Inactive Power supply 2 Active

System

TheSystemareadisplaysthestatusandtemperatureofthebootdrive,storagedrives,boot driveRAIDcontrol,memory,andCPU.ItalsodisplaysthesystemfanRPMs.

System Settings Description
NameThenameofthesystemcomponent(e.g.,fan,drive,CPU).
StatusThestatusoftheidentifiedsystemcomponent. Thestatusmaybe:
•OK
•Unknown: Thisnormallyoccurswhentheserverisattepmtingtoobtain systeminformation.
•Failed
ValueThevalueassociatedwiththesystemcomponent.
•ForCPU,Memory,anddatadrives,thevalueisthetemperatureofthe component.
•Forsystemfan,thevalueisrotationsperminute(RPM).

Power Supply

ThePowerSupplyareadisplaysthestatusandtheon/offvalueforeachpowersupply.

Power Settings Description
NameThenameofthepowersupplycomponent(e.g.,Powersupply1,Powersupply2).
StatusThestatusoftheidentifiedpowersupply.Thestatusmaybe:ActiveInactive

Storage

WESTERN DIGITAL Sentinel DX4200 - Storage - 1

TheStoragepageallowsyouto:

■ ManagethedatadrivesthroughtheServerManagerapplication.
■ BuyreplacementstoragefromtheWDStore.
■ Viewtheharddrivepropertiesandhealth.

To open the Storage Page, click Storage on the Navigation bar.

WD StorCentral Storage Tasks Manage Storage Buy Allocated Capacity: Pool_BootVol Pool 1 RAID1 Healthy Healthy Boot Drive Details Resiliency RAID1 Total Pool Capacity: 465.68 GB OK Healthy Partitions and Volumes - 465.68 GB BootVol RAD1 OK Healthy Volume WinREtools 300.00 MB NTFS Volume Windows 430.52 GB, Drive Letter C NTFS Volume Recovery Image 14.65 GB NTFS Drives Driver Category Status Health Capacity Description Action Boot drive A Preferred OK Healthy 465.76 GB WDC WD5000LUCT-63C26V0 Buy Boot drive B Preferred OK Healthy 465.76 GB WDC WD5000LUCT-63C26V0 Buy Unallocated Capacity: Drives Drive Category Status Health Capacity Description Action Data drive 1 Preferred OK Healthy 3.64 TB WDC WD4000F9M7-76NPL0 Buy Data drive 2 Preferred OK Healthy 3.64 TB WDC WD4000F9M7-76NPL0 Buy

Managing Storage

The WD Sentinel server drives are managed using Server Manager. The Server Manager consoleprovidesyouwithaconsolidatedviewoftheserver,includinginformationabout serverconfiguration,statusofinstalledroles,andlinksforaddingandremovingrolesand features.Foradditionalinformation,seetheMicrosoftServerManagerOnlineHelp.

Accessing Server Manager:

■ OntheStoragepage, clickManage Storage.

Buy

The Buy button allow quick access to the WD Store where you can access drivest that are compatible with your device.

Allocated / Unallocated Capacity

TheAllocatedCapacityandUnallocatedCapacityareasprovidesinformationaboutthe allocated/unallocatedportionofyourdevicedrives.

BootDriveVolume Allocated Capacity: Pool_BootVol RAID1 Healthy Pool 1 Healthy StorageSpacesPool Boot Drive Details Reallency RAID1 Total Pool Capacity: 465.68 GB OK Healthy Partitions and Volumes 465.68 GB BootVol RAID1 OK Healthy Volume WinEBook 300.09 MB NTFS Volume Windows 450.52 GB, Drive Letter C NTFS Volume Recovery image 14.65 GB NTFS Allocated/Unallocated CapacityDetails Drives Drive Category Status Health Capacity Description Action Boot drive A Preferred OK Healthy 465.76 GB WDC WD5000LUCT-63C26V0 Buy Boot drive B Preferred OK Healthy 465.76 GB WDC WD5000LUCT-63C26V0 Buy Unallocated Capacity: Drives Drive Category Status Health Capacity Description Action Data drive 1 Preferred OK Healthy 3.64 TB WDC WD4000F5M7-76NVPJ0 Buy Data drive 2 Preferred OK Healthy 3.64 TB WDC WD4000F5M7-76NVPJ0 Buy

Boot Drive Volume / Storage Spaces Pool

This are a identifiesthebootdrivevolume and storage pools currently available on your device. These are as identifiesthenameofthevolume/pool, the RAID level (if applicable), and the health of the pool.

- Toaccessthedetailsofeachvolume/pool,clickthevolume/poolyou'dliketo view.

Allocated / Unallocated Capacity Details:

Provided below is a description of the information available in the Allocated Capacity Details and the Unallocated Capacity Details areas:

Details Description
ResiliencyRAID level: This area identifies the RAID level for the boot drive.Total Pool Capacity: Displays the total capacity of the selected pool.Thehealthofthepooldisplaysatthebottomofthisarea.
PartitionsandVolumesThisareadisplaysthepartitionsandvolumesthatcurrentlyexistontheselected pool.Clickthearrowtoexpandorcontractthisarea.Thehealthofthepartitionandvolumesdisplaysalsodisplaysinthisarea.
DrivesTheDrivesareadisplasthefollowinginformationrelatedtothedrivesassociated withtheselectedpool.Drive:Thenameofthedrive.Category:Identifiesthetypeofdrivebeingusedbyyourdevice:- Preferred: Indicates that this is a preferred drive. Preferred drives performoptimallywithyourdeviceandshouldalwaysbeusedwhenever possible.Preferreddrivesarefullytestedandapprovedforusewithyour device.Themessagetextdisplaysingreen.- Supported: Indicates that this is a supported drive. Supported drives are nottheoptimaldrivesforyourdevicebutarepartofthesamedrivefamily. Thesedrivesarenotfullytestedwiththisdevice.Themessagetext displaysingreen.- Unsupported: Indicates that this is an unsupported drive. Unsupported driveshavenotbeentestedwiththisdeviceandshouldbeusedatyour ownrisk.Themessagetextdisplaysinred.WARNING! WD is not responsible for data loss due to the use of unsupported drives.Status: Thestatusofadrivemaybe:-OK-Degraded-Warning-In Service-Predicted Failure: Visit WD Store to replaceCAUTION! Imminentfailuredetected.Pleasereplacethisharddrive immediately.Spares:IndicateswhetherthedrivehasbeensetupasaHotSparewhichwill automaticallyreplaceafaileddisksinastoragepool.Health: Thehealthofthedrivemaybe:-Healthy-Degraded-In Service-Predictive Failure: Visit WD Store to replaceCapacity: Thedrivecapacity.Description: ThedrivedescriptionAction: Actionthatcanbeperformedontheidentifieddrive.- Buy: Click Buy to purchase a Preferred WD Drive.

Settings

WESTERN DIGITAL Sentinel DX4200 - Settings - 1

TheSettingsPageallowsyoutoregisteryourdevice,updatethedevicesoftware,and set up audible and email alerts. To open the Settings Page, click Settings on the Navigationbar.

WD StorCentral WD StorCentral NAVIGATION Home Health Storage Settings Help Settings Product Registration Thank you for purchasing a WD product. Please take a few minutes to register using our quick and easy form. Register Software Updates Automatic Updates The Automatic update feature regularly checks for important updates from WD and installs them. Note: Enabling this may require an automatic reboot after a successful update. Enable automatic updates Sunday 000 Check for Updates Update from Folder Setup E-mail Alerts Setup WD device for E-mail Alerts! Setup Audible Alerts Configure the device to beep on selected alerts. Enable Critical beeps Enable Warning beeps

Product Registration

TheProductRegistrationareaallowsyoutoregisteryourdevicewithWD.Registeringyour deviceallowsyoutogetthelatestupdatesandspecialoffers.

To register your device:

  1. OntheSettingspage, clickRegister.

  2. Complete the following field on the WD Registration dialog:

  3. First Name, Last Name: Enter your first and last name.

  4. E-mail, Confirm E-mail: Enter your contact email, then reenter your email to confirm that it is correct.
  5. Partner ID: EnteryourPartnerID, ifyouhaveone.
  6. Select the Keep me up to date with important product updates and other information checkbox.

3.ClickFinish.

Software Updates

Periodically, WDissuessoftwareupdatesforyourWDSentinelserver.TheSoftwareUpdate areaallowsyoutoupdateWDSentineldevicesoftwareautomaticallyormanually.Please notethatthisareaonlyallowsyoutoapplysoftwareupdatesissuedbyWD.

Abestpracticetoensurethatyoursystemsoftwaresstayscurrentistoenableautomatic updates on your WD Sentinel server (See "Automatic Updates of WD Software" on page28).

Note: If your boot drive is rebuilding, the software will not allow you to update your device until there build discomplete.

Manual Updates of WD Software

Tocheckforsoftwareupdates:

  1. In the Software Updates area, click Check for Updates.

■ Ifasoftwareupdateisavailable,clickInstall Update.
- Ifthereisnosoftwareupdate,clickCancel.

To update from a file:

  1. SoftwareupdatefilescanalsobedownloadedfromtheWDSupportsiteat http://support.wd.com.
  2. Once you download the available firmware updates for the WDSentinelserver, unzip the filetoafolderontheserver.

Note: Donotusesspaceswhencreatingyourfoldername.

  1. In the Software Updates area, click Update from Folder.
  2. Locatethesavedfirmwareupdatefileontheserver(foldernamewillbeAllPackages), thenclickOK. Thesystemappliesthesoftwareupdate.

- Ifasystemrebootisnecessary,youwillberequiredtomanuallyrestartyourserver(See"ShuttingDownandRebootingtheServer"onpage31).

Automatic Updates of WD Software

Enabling Automatic Updates on your WD Sentinel server causes the server to check for available software updates from WDonascheduledbasisandappliestheupdate automatically.

Tosetascheduleforautomaticupdates:

  1. In the Automatic Updates area, click Enable automatic updates.
  2. SelectthedayandtimeyouwanttheWDSentinelservertocheckforupdatesevery week, andifanupdateisavailable, installit.(Example: everySundayat3:00AM)

- Ifasystemrebootisnecessary,youwillberequiredtomanuallyrestartyourserver(See"ShuttingDownandRebootingtheServer"onpage31).

Setup Email Alerts

Receiving email alerts allows you to monitor certain server issues as they occur.

Tosetupemailalerts:

  1. IntheSetupE-mailAlertsarea, clickSetup.

  2. Select Enable E-mail alerts to send an email when an alert occurs on your device, then completethefollowingfields:

a. E-mail Recipient: Enter the email addresses of those individuals who will receive anemailfromyourWDSentinelwhenanalertoccurs.
b. From E-mail Address: Enter the address from which the email will be sent. (e.g.server@contasa.com).

c.Selectoneofthefollowingoptions:

  • Use WD SMTP Server: Select this option to use the WD SMTP server for email.
  • Use My SMTP Server: Select this option to use your own SMTP server for email, then complet the following fields:
  • Server Name: EnterthenameofyourSMTPserver.
    •Port:EnterthePortforyourSMTPserver.
  • This server requires a secure connection (SSL): Select this option if the server requires a secureconnection.
  • This server requires authentication: Select this option if the server requires authentication, thencompletethefollowingfields:
  • Username: Enter the authentication User Name for the identified server.
  • Password: Enter the authentication Password for the identified server.

  • Select Send test e-mail to test the email you've set up for your alerts.

4.ClickSave.

Audible Alerts

The Audible Alert provides a natural notification from your WDSentinel server when there are warnings or critical alert to the server.

To set and disable audible alerts:

  1. In the Audible Alerts area, click the checkbox next to the type of alert for which you'd like to hear an alarm.

■ Enable Critical beeps: The alarm sounds for all critical alerts.
■ Enable Warning beeps: The alarm sounds for all warning alerts.
Youraudiblealarmhasbeenset.Whenanalertofthetypeyouselectedoccurs,an audiblesoundwillemitfromyourWDSentinelserver.

  1. TodisableAudibleAlerts, deselectthecheckboxnexttothealarmyou'dliketo disable.

Help

WESTERN DIGITAL Sentinel DX4200 - Help - 1

TheHelppageidentifiesthesoftwareversion,copyrightinformation,andwaysforyoutoget help for your device. To open the Help Page, click Help on the Navigation bar.

WID StorCentral WID StorCentral Navigation Name Health Storage Settings Help Help About Version: 1.025-47 © 2014 Western Digital Technologies, Inc. All rights reserved. Support Administrator's Guide WID Support Request/Support Convertible card drives

About

TheAboutareaidentifiesthecurrentversionofthesoftware.

Support

TheSupportareaprovidesseveraloptionsforobtainingassistanceforyourWDSentinelDX4200device.

To access WD Customer Support:

  1. ClickRequest Support. The Request Support window displays.

  2. After reading the information on the screen, click the "I agree and would like to proceed." check box, then click Proceed. The WD Support Ask a Question page displays.

Note: The first time you do this, an Internet Explorer Security Screendisplays. Clear the checkbox and click Close.

  1. Complete the online form and click Submit Question. A diagnostic report of the WDSentinelserverautomaticallyattachestotheform.YourrequestisaddedtotheWDSupportqueueandassignedaconfirmationnumber.Youwillreceiveanemail fromWDSupportregardingyourquestion.

Important: Forfasterservice/phoneservice, callWDSupport. Forthelatestphone numbers and contact information in your region, see "ContactingWD Technical Support" on page iii or http://support.wd.com. Have your confirmation number ready when you call.

To view a list of compatible drives for your device:

- Click Compatible hard drives. The current list of compatible hard drives displays in yourbrowser.

Shutting Down and Rebooting the Server

TheWDSentinelserverisintendedtobeonatalltimes,providingshareddata.Abest practiceistoavoidturningtheunitoff.However,ifitdoesbecomenecessary(forexample, movingtheservertoadifferentlocationorperformingasoftwareupdate),followthe proceduresbelowtoshutdownorrestarttheserver.

It is very important that the WDSentinel server beshutdown or restarted in a clean and graceful manner through the Windows Settings function.

WARNING! To avoid a potentially unclean shutdown that could corrupt the configuration, shut down the server through Windows Settings.

To shut down or restart the WD Sentinel device (Preferred method):

  1. OntheWindowsdesktop, moveyourmousetothelowerright-handcornerofthe screenandclicktheSettings button.
  2. Click Power, then select Shut down or Restart.
  3. From the pull-down menu, select a reason for your shutdown or restart, then click Continue.

Note: You can also shutdown your WDSentinel server by double-tapping the power button on the front of the device. The "Shutting Down" messaged display on the front of the unit.

5

ManagingStorageontheWDSentinelServer

StorageSpaces

SettingUpYourDrives

RecoveringfromaFailedDrive

Storage Spaces

StorageSpacesisaWindowsstoragevirtualizationtechnologywhichsucceedsLogical DiskManagerandallowsfortheorganizationofphysicaldisksintologicalvolumessimilarto LogicalVolumeManager(Linux)orRAIDlevels0,1,5,and10,butatahigherabstraction level.

AStorageSpacebehaveslikeaphysicaldisktotheuser,withoptionalthinprovisioning.The spacesareorganizedwithinastoragepool,i.e.acollectionofphysicaldisks,thatcanspan multipledisksofdifferentsizes,performanceortechnology(USB,SATA).Thesamestorage poolcanhostmultiplestoragespaces.StorageSpaceshavebuilt-inresiliencyfromdisk failures,whichisachievedbyeitherdiskmirroringorstripingwithparityacrossthephysical disks.

Setting Up Your Drives

FollowthestepsoutlinedbyintheMicrosoftStorageServerOnlineHelptoconfigureandsetupStorageSpacesonyourWDSentineldevice.

Recovering from a Failed Drive

TheWDSentinelserverletssyouknowwhenadrivefailsinthefollowingways:

■ TheLEDabovethebaddriveissolidred.
ThePowerLEDontheWDSentinelserverflashesred, indicating aseriousfault.
- AnemailAlertispostedifyouhavesetituptodoso.(See“SetupEmailAlerts”on page29.)

To recover from a failed drive:

  1. Replacethedrive(theonewiththeredLEDoverthedrive)withanapproveddrivefor the WD Sentinel server (See "To view a list of compatible drives for your device:" on page30.)
  2. Oncereplaced, followthestepsoutlined by in the Microsoft Storage Server Online Help to configure the WDSentinel device using Storage Spaces.

WESTERN DIGITAL Sentinel DX4200 - To recover from a failed drive: - 1

BestPractices

SettinguptheWDSentinelServer

UsingtheWDSentinelServerEfficiently

ReplacingDrives

ShuttingDown

The following practices help you use the WDSentinel server and protect your data efficiently and safely.

Setting up the WD Sentinel Server

  • ChangethedefaultnameofWDSentineltosomethingunique.Thisavoids conflictswhenanotherWDSentinelserverisaddedtoyournetworkinthefuture.
    ■ MakesureEthernet1 and Ethernet2 are on the same network subnet.
  • Addtheservertoyourdomain. This allows user to set the same login and password.
    ■ Makesurethepasswordisstoredinasafeplace.
    ■ Setuserpasswordpolicytoatleastmediumsecurity.
  • EnableMicrosoftAutomaticUpdatestofindandapplythelatestMicrosoft softwareupdate.
    ■ EnableWDAutomaticUpdatestofindandapplythelatestWDsoftwareupdate.
  • SetupAutomaticAlertNotificationforreal-timenotificationsofanyproblemswith theWDSentinelserver.
  • Do not remove the Windows page file! Some critical functions use the system's pagingfile.Removingthepagefilecanpotentiallyleaveyoursystem unusablewiththepossibilityofdataloss.Tomaintainthereliabilityofyoursystem anditsredundantresources,donotmodifythepagingfilewhatsoever.

Using the WD Sentinel Server Efficiently

  • TheWDSentinelserverhasmanyjobstoperform.Sharedataduringbusiness hours,andbackupthecomputersduringhoursofinactivity.Keeptheserver poweredon24/7todoitswork.
    ■ AlwaysusetheWDSentineldevicewithaUPS.
    ■ Enableemailalerts.Receivingyouralertsbyemailallowsyoutomonitorcertain serverissuesastheyoccur.

Replacing Drives

  • Whenadatadriveisremoved, StorageSpaceswillbedegradedifanotherdata drivefailsorisremoved. Onlyremoveonedriveatatimebetweenrebuilds.Oncea faileddriveisreplaced, manuallyrebuildthedriveusingServerManager.
    ■ Avoidpullingadriveoutunlesssthereisafailure.
  • Whenadatadriveneedsreplacement,theWDSentinelserverisstillfunctionalbut issubjecttoaseconddrivefailurethatwouldresultinthelossofdata.Tominimize thisvulnerabletime,agoodpracticeistohaveanotherdrivereadytoreplacethe faileddrive.

Shutting Down

■ Uncleanshutdownsarehardonyoursystem.Toassurethattheunitalways experiencescleanshutdownsandthebestdataintegrity,useanUninterruptible PowerSupply(UPS).

■ To avoid possible corruption, donotunplug the power from the unit while it is running.

7

Troubleshooting

FirstStepsChecklist SpecificProblemsandCorrectiveActions

Foranyissue, firstensurethatyouareusingthelatestfirmwareforthe WDSentinelserver.See"SoftwareUpdates"onpage28forinstructions.

First Steps Checklist

■ Isthepowersupplypluggedintothewalloutletandtheserver?
- Areallcablescorrectlyconnectedandsecured?
- Isthepoweron?Ifnot,see"LEDs"onpage10.

Specific Problems and Corrective Actions

The following section contains specific problem that may be raised during the use of the WDSentinelserver and provides possible solutions.

LEDsdonotlightup

  1. Makesurethepowercordisconnectedcorrectly.
  2. Makesure that the wall outlet least as power. Testit by plugging in another device.
  3. ConfirmthenetworkcableisproperlyconnectedtotheWDSentinelserverandthe networkswitchorrouter.
  4. Makesurethenetworkswitchorrouterhaspower.
  5. Useadifferentnetworkcableandportonthenetworkswitchorrouter. Temporarily swappingtheWDSentinel'scableportwithaworkingnetworkdevicemayidentifyany failingcablesandports.

LCDMessages

TheLCDdisplaysvariousmessagesforyoutoreview.Providedbelowisalistofmessages, adescriptionofthemessageandpossibleresponsesforthatmessage.

LCD Description Troubleshooting
DisplaysthenameofyourWDSentinelserver.N/A
DisplaysthelPaddressofyourWDSentinelserver.IfthelPaddressdoesnotdisplay,ensurethatyourdeviceisconnectedbyethernetcabletoyourrouter.
BIOS CorruptedYour BIOS is corruptedContact Technical Support for assistance.
BIOS DegradedYour BIOS is degradedThe system is unable to boot from theprimaryBIOSandiscurrentlyrunningonthesecondaryBIOS.
LCD DescriptionTroubleshooting
BIOS Repaired Reboot RequiredYoursystemiscurrentlyrunningon thesecondaryBIOS.Arebootis requiredtoattemptarepairofyour BIOS.Yoursystemisrunningonthe secondaryBIOS.Anattemptwillbe madeduringthereboottorunthe systemontheprimaryBIOS.
BIOS Updated Reboot RequiredTheprimaryBIOShasbeen updated,Asystemrebootis required.Rebootthesystem.Thisallowsthe updatedBIOStotakeaffect.
BIOS Updating TheBIOSisupdating.YoursystemBIOSiscurrently updating.Donotdisconnectthe powerorinterrupttheprocessuntil theupdateiscomplete.
Boot DriveOver TempTheoperatingsystem(OS)boot drivehasexceededthenormal operatingtemperature.Checktheairflowaroundyour deviceandthesystemfan operation.
Boot Volume DegradedOneoftheoperatingsystem(OS) driveshasfailed.Thesystemwill operatebutinadegradedstate.Replacetheidentifiedbootdrive.AccessWDStorCentral(See“WD StorCentral”onpage18).ClickStorageonthenavigation bar.IntheAllocatedCapacityarea, selectyourbootdrive.IntheActioncolumn,selectBuy.Obtainandinstallacompatible bootdrive.
Drive Count Displaysthenumberofdrives currentlyonyourdevice.Thetotaldrivecountinthesystem. Thisincludesthebootdrive(s)and thedatadrives.
Drive FailedOne of the data drives failed.Your boot drive(s) is currently runninginRAIDprotectionmode. Replacethefaileddrive.AccessWDStorCentral(See“WD StorCentral”onpage18).ClickStorageonthenavigation bar.IntheAllocatedCapacityarea, selectthefaileddrive.IntheActioncolumn,selectBuy.Obtainandinstallacompatible bootdrive.
Drive Over Temp Thedatadrivehasexceededthe normaloperatingtemperature.Checktheairflowaroundyour deviceandthesystemfan operation.
EthernetDisconnectedEthernetport1orport2is disconnected.Reconnecttheethernetcableto theidentifiedport.
Fan Failed Thesystem'sfanhasfailed.Thefanhasfailed.Replacee failedfan.
LCD Description Troubleshooting
Imminent Drive FailureS.M.A.R.Tearlydetectionfounda prematuredrivefailureconditionon oneofthedatadrives.Replacethedefectedriveassoon aspossiblestopRAIDfrom goingintoadegradedstate.
Imminent Failure Boot DriveS.M.A.R.Tearlydetectionfounda prematuredrivefailureconditionon oneofthebootdrives.Replacethedefectedriveassoon aspossiblestopRAIDfrom goingintoadegradedstate.
Invalid Drive Theinserteddriveisnotcompatible withthedevice.Replacetheinserteddrivewithan approveddrive.Foracompletelist ofapproveddrivemodels,search forAnswerID9443intheWD KnowledgeBaseat http://support.wd.com.
Invalid Drive CapacityThenewdrivecapacityiseither greaterorsmallerthanthedriveyou replaced.Replacetheinserteddrivewitha drivethathasthecorrectdrive capacity.
Network DisconnectedTheethernetportdoesnothave networkactivity.Restorenetworkconnectivity.
Power SupplyFailedPowersupply1or2failed.Replacethedefectivepower supply.•AccessWDStorCentral(See“WD StorCentral”onpage18)•ClickHealth onthenavigationbar.•CheckthePowerSupplyareato reviewthestatusofyourpower supply.•Obtainandinstallacompatible powersupply.
Reboot RequiredThesystemrequiresareboot.Safelyrebootthesystem.
Software Update CompleteThesoftwareupdateprocessis complete.ChecktheSystemAlertsin WDStorCentraltoverifythe completionofthesoftwareupdate.
Software Update DownloadingAsoftwareupdateisbeing downloadedtothesystem.Allowtheprocesstofullycomplete. Noactionisrequired.
WD Software Update AvailableThereisaWDsoftwareupdate availablefordownload.See“SoftwareUpdates”on page28toaccessandperformthe update.
WD Software Update FailedTheWDsoftwareupdatefailed.RepeattheSoftwareupdate processagain.

WESTERN DIGITAL Sentinel DX4200 - LCDMessages - 1

RegulatoryandWarrantyInformation

RegulatoryCompliance

LimitedWarranty

Regulatory Compliance

FCC Class B Information

Operationofthisdeviceissubjecttothefollowingconditions:

Thisdevicemaynotcauseharmfulinterference.
This device must accept any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limit of a Class Digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference or radio oortelevision reception. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference or radio oortelevision reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

■ Reorientorrelocatethereceivingantenna.
■ Increase these separation between the equipment and thereceiver.
- Connecttheequipmentintoanoutletoracircuitdifferentfromthattowhichthe receiverisconnected.
- Consultthedealeroranexperiencedradio/televisiontechnicianforhelp.

AnychangesormodificationsnotexpresslyapprovedbyWDcouldvoidtheuser'sauthority tooperatethisequipment.

Changesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliance couldvoidtheuser'sauthoritytooperatetheequipment.

ICES/NMB-3 (B) Compliance

CetappareildelaclasseBestconformeàlanormeNMB-3(B)duCanada.

This device complies with ICES-3(B).

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1: Safety of Information Technology Equipment.

CAUTION! Dangerofexplosionifthebatteryisincorrectlyreplaced.Replaceonly withthesameorequivalenttyperecommendedbytheequipmentmanufacturer. Disposeofusedbatteriesaccordingtomanufacturer'sinstructions.

CE Compliance for Europe

Verified to comply with EN55022 for RFemission; EN-55024 for Generic Immunity, as applicable; and EN-60950-1 for Safety.

KC Notice (Republic of Korea only)

ClassBDevice1 Pleasesnotethat this device has been approved for non-business purposes and maybe used in any environment, including residential areas.

KoreanKCCcertificationID:MSIP-REM-WDT-D8C

(Manufacturing date marked on the equipment.)

VCCI Statement

Environmental Compliance (China)

WDvaluesyourbusinessandalwaysattemptstoprovideyoutheverybestofservice.Ifthis Productrequiresmaintenance,eithercontactthedealerfromwhomyouoriginally purchasedtheProductorvisitourproductsupportwebsiteathttp://support.wd.comfor informationonhowtoobtainserviceoraReturnMaterialAuthorization(RMA).Ifitis determinedthattheProductmaybedefective,youwillbegivenanRMAnumberand instructionsforProductreturn.Anunauthorizedreturn(i.e.,oneforwhichanRMAnumber hasnotbeenissued)willbereturnedtoyouatyourexpense.Authorizedreturnsmustbe shippedinanapprovedshippingcontainer,prepaidandinsured,totheaddressprovidedon yourreturnpaperwork.Youroriginalboxandpackagingmaterialsshouldbekeptforstoring orshippingyourWDproduct.Toconclusivelyestablishtheperiodofwarranty,checkthe warranty expiration (serial number required) via http://support.wd.com. WD shall have no liabilityforlostdataregardlesssofthecause,recoveryoflostdata,ordatacontainedinany Productplacedinitspossession.

Limited Warranty

WDwarrantsthattheProduct,inthecourseofitsnormaluse,willforthetermdefined below,befreefromdefectsinmaterialandworkmanshipandwillconformtoWD's specificationtherefor.Thetermofyourlimitedwarrantydependsonthecountryinwhich yourProductwaspurchased.Thetermofyourlimitedwarrantyisfor2yearsintheNorth, SouthandCentralAmericaregion,2yearsintheEurope,theMiddleEastandAfricaregion, and2yearsintheAsiaPacificregion,unlessotherwiserequiredbylaw.Thetermofyour limitedwarrantyperiodshallcommenceonthepurchasedateappearingonyourpurchase receipt.WDmayatitsdiscretionmakeextendedwarrantiesavailableforpurchase.WDshall havenoliabilityforanyProductreturnedifWDdeterminesthattheProductwasstolenfrom WDorthattheasserteddefecta)isnotpresent,b)cannotreasonablyberectifiedbecause ofdamageoccurringbeforeWDreceivestheProduct,orc)isattributabletomisuse, improperinstallation,alteration(includingremovingorobliteratinglabelsandopeningor removingexternalenclosures,includingthemountingframe,unlessstheproductisonthelist oflimiteduser-serviceableproductsandthespecificalterationiswithinthescopeofthe applicableinstructions,asfoundat http://support.wd.com,accidentormishandlingwhilein thepossessionofsomeoneotherthanWD.Subjectttothelimitationsspecifiedabove,your soleandexclusivewarrantyshallbe,duringtheperiodofwarrantyspecifiedaboveandat WD'soption,therepairorreplacementoftheProductwithanequivalentorbetterProduct. TheforegoingwarrantyofWDshallextendtorepairedorreplacedProductsforthebalance oftheapplicableperiodoftheoriginalwarrantyorninety(90)daysfromthedateofshipment ofarepairedorreplacedProduct,whicheverislonger.Theforegoinglimitedwarrantyis WD'ssolewarrantyandisapplicableonlytoproductssoldasnew.Theremediesprovided hereinareinlieuofa)anyandallotherremediesandwarranties,whetherexpressed,implied orstatutory,includingbutnotlimitedto,anyimpliedwarrantyofmerchantabilityorfitnessfor aparticularpurpose,andb)anyandallobligationsandliabilitiesofWDfordamages

including, but not limited to accidental, consequential, or special damages, or any financial loss, lost profitsorexpenses, or lost data arising out of for in connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. In the United States, some states donot allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from statetostate.

WESTERN DIGITAL Sentinel DX4200 - Limited Warranty - 1

Appendix

HardwareReplacementProcedures

WDSentineIDX4200AdministratorReferenceSheet

Hardware Replacement Procedures

BeforeYouBegin

ReplacingaHardDrive

RemovingtheUnitCover

ReplacingtheSODIMMMemoryModule

AddingaBootDrive

Thischapterprovidesthestepsnecessarytoreplacethefollowingcomponentsdesignedfor replacementfortheWDSentinelDX4200.

HardDrive
Fan
■ SODIMMMemoryModule
PowerSupply
- BootDrive

Before You Begin

  • Ensure that you have the correct replacement unit.
    ■ Review the procedures before beginning to replace apart.

Replacing a Hard Drive

ItissimpletoreplaceadriveinyourWDSentinelserver.First,makesuretogotothe WDStoretopurchaseacompatablereplacementdrive.Foracompletelistofapproveddrive models,searchforAnswerID9443intheWDKnowledgeBaseathttp://support.wd.com.

  1. ThedrivesintheWDSentinelserverare"hotswappable." Thismeansthatthe WDSentinelservercanremainpoweredonwhileyoureplacethedrive.
  2. Oncereplaced, followthestepsoutlined by in the Microsoft Storage Server Online Help to configure the WDSentinel device using Storage Spaces.

DriveCategories

Providedbelowisadescriptionofthecategoryofharddrivesyoucanusetoreplacean existingdrive. The typeofdriveusedinyourdevicecanbefoundonthe WDStorCentralStoragepageintheCatagorycolumn.

Hard Drive Category Description
PreferredPreferreddrivespreformoptimallywithyourdeviceandshouldalwaysbeusedwheneverpossible.Preferreddrivesarefullytestedandapprovedforusewithyourdevice.
SupportedSupporteddrivesarenottheoptimaldrivesforyourdevicebutarepartofthesamedrivefamily.Thesedrivesarenotfullytestedwiththisdevice.
UnsupportedUnsupporteddriveshhavenotbeentestedwiththisdeviceandshouldbeusedatyourownrisk.TheLEDonthefrontofyourdeviceisRed.WARNING! WD is not responsible for data loss dueto the use of unsupported drives.Unsupporteddrivesmustbeenabledbeforethedrivecanbe usedwithyourdevice.Ifyouchoosetouseanunsupportedhard drive,usethefollowingstepsafterthedrivehasbeenreplacedin thedevicetoenablethedrive.Note:Therearecertainunsupportedharddrivesthatyoucannot enable. For those drives, there is aLearn Morelink with informationonhowtoobtainaWDpreferreddrive.1.AccessWDStorCentral.2.OntheNavigationbar,selectStorage,ifnotalready selected.3.IntheUnallocatedCapacityarea,clicktheboxidentifyingthe unsupporteddrive.UnsupportedddisplaysinredintheCategorycolumnoftheUnallocatedCapacityDetailsarea.4.ClickEnable,locatedtotheActioncolumn.5.Readthealertdisclaimer,thenselectYesifyou'dliketo enableyourcurrentunsupporteddrive.6.FollowthestepsoutlinedbyintheMicrosoftStorageServer OnlineHelptoconfiguretheWDSentineldeviceusing StorageSpaces.

What you'll Need:

■ Replacementtharddrive

ReplacingaHardDrive

UsethefollowingstepstoreplaceadriveinyourWDSentinelserver.

  1. Unlockandopenthedrivedoor(Figure1).

WESTERN DIGITAL Sentinel DX4200 - ReplacingaHardDrive - 1

natural_image Technical line drawing of a server rack with multiple drive bays and a front-mounted tower (no text or symbols)

Figure1. Opendrivedoor

  1. For a failed drive, verify that the LED for the failed drive is solid red.
  2. Pull the handle on the front of the hard drivetoward you.
  3. When its snaps open, pull the hard drivetoward you to remove it. (Figure2).

WESTERN DIGITAL Sentinel DX4200 - ReplacingaHardDrive - 2

natural_image Line drawing of a hand inserting into a computer drive into a rack (no text or symbols visible)

Figure2.Removeharddrive

5.Slidetheapprovedreplacementdriveintothedrivebay,makingsurethatitisproperly seatedandisfacingthecorrectdirection.

WESTERN DIGITAL Sentinel DX4200 - ReplacingaHardDrive - 3

natural_image Illustration of hands installing or adjusting a server rack into an industrial machine (no text or symbols visible)

Figure3.Replaceharddrive

  1. Usingsomeforce, snapthedrivehandleshut.
  2. Closeandlockthedooronthefrontoftheserver, makingsureitsnapsshut.
  3. Followthestepsoutlined by in the Microsoft Storage Server Online Help to configure and setup your new data drive.

Replacing a Server Fan

Whenafanrequiresreplacement,youwillreceiveanemailAlertindicatingthatthereisa problemwiththeWDSentinelserverfan.

ThefanintheWDSentinelserverare"coldswappable."ThismeansthattheWDSentinel servermustbeshutdownpriortoyourfanreplacement.ToshutdownyourWDSentinel server,followthestepsoutlinein"ShuttingDownandRebootingtheServer"onpage31.

Important: Toavoidelectrostaticdischarge(ESD)problems,groundyourselfby touchingmetalbeforehandlingthedevice.

What you'll Need:

  • Phillipsscrewdriver
    ■ Replacementserverfan

ReplacingaServerFan

1.Shutdowntheserver.
2. Disconnectal external connections.
3. Placetheunitonacleanandstablesurface.
4. Onthebackoftheunit, loosenandremovethefour(4)FanPlatemountingscrews (Figure5).

WESTERN DIGITAL Sentinel DX4200 - ReplacingaServerFan - 1

natural_image Line drawing of a computer tower case with internal components and connectors (no text or symbols)

Figure4.RemoveFanPlatemountingscrews

  1. Carefully lower the fan plate to forward you then lift the fan plate out of the unit (Figure 5).

WESTERN DIGITAL Sentinel DX4200 - ReplacingaServerFan - 2

natural_image Line drawing of a computer tower case with internal components and a downward arrow indicating a download or exit (no text or symbols present)

Figure5.Removefan

WARNING! Beforeeremovingthefanplatecompletelyfromtheunit, detachthefan interfaceconnectorfromthebackplanePCBA.

  1. Gently placethereplacement fan into the unit, ensuring that the orientation of the fan is correct and that the fan interface connector is connected.
  2. Replace and tight the four (4) Fan Platemountingscrews.
  3. Donotover-tightenthemountingscrews.
  4. Reconnectallofthecablesforthedevice.
    10.Restarttheserver.

Important: Donotdisassemblethefan.ReturntheentireassemblyintacttoWD,if instructedtodoso.

Removing the Unit Cover

Use the following steps remove the cover on the WDSentineIDX4200 device. These steps are necessary to replace certain internal parts.

Important: Toavoidelectrostaticdischarge(ESD)problems,groundyourselfby touchingmetalbeforehandlingthedevice.

ToshutdownyourWDSentinelserver,followthestepsoutlinein"ShuttingDownandRebootingtheServer"onpage31.

What you'll Need:

- Phillipsscrewdriver

RemovingtheUnitCover

  1. Beforegettingstarted, shutdowntheserveranddisconnectalexternalconnections.
  2. Placetheunitonacleanandstablesurface, withthebackoftheunitfacingyou.
  3. Releasefive(5)screwsonthebackoftheunit(Figure6).

WESTERN DIGITAL Sentinel DX4200 - RemovingtheUnitCover - 1

natural_image Technical line drawing of an internal computer case with visible ports and connectors (no text or labels)

Figure6.Unscrewandremoveunitcover

  1. Pulltheunitcovertowardyouuptoreleasethecover. (Figure6).

Replacing the SODIMM Memory Module

TheSODIMMmemorymoduleintheWDSentinelserveris "coldswappable." Thismeans that the WDSentinelserver must be shut down prior to your modulereplacement. Toshut down your WDSentinelserver, follow the steps outline in "Shutting Down and Rebooting the Server" on page 31.

Fordetailsaboutthememorymodule, memorytypes, and driverequirements, searchfor AnswerID9999intheWDKnowledgeBaseathttp://support.wd.com

Important: Toavoidelectrostaticdischarge(ESD)problems,groundyourselfby touchingmetalbeforehandlingthedevice.

What you'll Need:

  • Phillipsscrewdriver
    ■ ReplacementSODIMMMemorymodule

ReplacingaSODIMMMemoryModule

1.Shutdowntheserver.
2. Disconnectal external connections.
3. Followthestepsoutlined in "RemovingtheUnitCover" on page 48.
4. Disconnectallcablesattachedtotheassembly.

Video Connector Display Connector

Important: Ensure that you carefully lift the ZIF connector gate and remove the ZIF DisplayConnector.

  1. Onthetopoftheunit, loosenandremovethesix(6)screwsholdingthePCBAunitin place.

WESTERN DIGITAL Sentinel DX4200 - ReplacingaSODIMMMemoryModule - 2

natural_image Technical line drawing of a computer tower with internal components and mounting hardware (no text or symbols)

Figure7.RemovescrewsfromPCBAunit

  1. Carefully lift the PCBA up and away from therest of the unit, thengently placethe flipped assembly on a stable flatsurface.

WARNING! Ensure that the connector clear the plate when removing the assembly.

  1. Remove and replace or add additional 2PL-SODIMM module(s).

Note: This unit uses memory in coordinated pairs and are color-coded. For a list of validmemoryconfigurations, searchforAnswerID9999intheWDKnowledgeBase athttp://support.wd.com.

WESTERN DIGITAL Sentinel DX4200 - ReplacingaSODIMMMemoryModule - 3

natural_image Isometric technical line drawing of a computer motherboard with CPU socket and drive slots (no text or labels)

Figure8.Replace4PL-SODIMMmodule

  1. Oncethe2PL-SODIMMmodulehasbeenaddedorupdated,replacethePCBAback ontheWDSentineldevice,ensuringthatthecablesareagainattachedtothe assemblyandthatthePCBAisproperlyseated.Replaceandtightenthesisix(6)screws holdingthePCBAinplace.

Note: Donotover-tightenthePCBAscrews.

  1. Replacetheunitcoverandreplaceandtightenthefive(5)exterior screws.

Note: Donotover-tightentheexteriorscrews.

  1. Connectallexternalconnections.

11.Restarttheserver.

Adding a Boot Drive

TheWDSentinelservercomesa2.5-inchbootdrivepre-installedwithWindowsStorage Server2012R2Workgroupandspecializedhardwareservicesanddrivers.Thepre-installed bootdrive(s)providestheabilitytokeeptheOSrunningfromthebootdrivwhile redeployingorchangingapplicationsandfoldersrunningonthelargecapacitydatadrives.

ThebootdriveintheWDSentinelDS5100serverare"coldswappable."Thismeansthatthe WDSentinelservermustbeshutdownpriortoaddingabootdrive.ToshutdownyourWD Sentinelserver,followthestepsoutlinein"ShuttingDownandRebootingtheServer"on page31.

Important: Toavoidelectrostaticdischarge(ESD)problems,groundyourselfby touchingmetalbeforehandlingthedevice.

What you'll Need:

  • Phillipsscrewdriver
  • BootDrivekit

AddingaBootDrive

1.Shutdowntheserver.
2. Disconnectal external connections.
3.Followthestepsoutlinedin"RemovingtheUnitCover"onpage48.
4. UsingaPhillipsscrewdriver, attachthebracebartothebootdrive.
5. Ontherightorleftsideoftheunit, findanemptybracketforyourbootdrive.

Empty boot drive bracket

  1. With the boot drive pins facing the back of the device, gently push your boot drive into the empty boot drive bracket.
  2. Placeandtightentwo(2)screws, attachingthebracebaronthebootdrivetotheunit.
  3. Replacetheunitcoverandreplaceandtightenthefive(5)exterior screws.

Note: Donotover-tightentheexteriorscrews.

  1. Connectallexternalconnections.

10.Restarttheserver.

WD Sentinel DX4200 Administrator Reference Sheet

Providedbelowisareferencesheetthatallowsyoutokeepalloftheusefulinformation associatedwithyourWDSentinelDX4200serverinonelocation.Entertheinformation identifiedbelowandkeepthischecklistinasafelocationforfuturereference.

WDSentinelDX4200ServerName:

WDSentinelDX4200IPAddress:

  • StaticIPAddress:
    ■ DynamicIPAddress:

WDSentinelDX4200ServerPassword:

UserName:

DomainName:

Index

A

accessingWDStorCentral18

accessories5

AdministratorReferenceSheet53

Administratorresponsibility12

Allocated/UnallocatedCapacity25

audiblealerts29

automaticallyupdatingWDsoftware 28

B

bestpractices

replacingdrives33

settingupWDSentinelDX420033

shuttingdown34

usingefficiently33

BootDrive

adding52

C

ChinaRoHS40

compliance38

regulatory38

safety39

connectingyourdevice13

CustomerSupport

contactsii

D

DCInconnector10

descriptionofWDSentinelDX42003

documentconventions2

DomainInformation22

drives

settingupyour32

E

emailalerts29

enablinganunsupporteddrive43

environmentalcompliance(China)40

ethernetports10

F

faileddrive

recovering32

fan

replacing46

FCCClassBinformation38

H

handlingprecautions2

harddrive

replacing43

help

wheretofind11

|

ICES/NMB-3(B)compliance38

indicators10

K

KCNotice39

Kensingtonsecurityslot10

keyfeatures3

L

LCDMessages35

LEDindications10

DriveLEDs10

EthernetPort10

PowerLED10

M

ManagingStorage25

N

Network22

0

officeuses12

onlineproductregistrationii

operatingsystemrequirements6

P

packagecontents5

password

Administrator12

PowerSupply24

productinformation

recording2

ProductRegistration27

productregistrationii

R

recoveringafaileddrive32

recoverybutton10

referenceresources11

registration,onlineii

regulatorycompliance38

removingtheservercover48

requirements

operatingsystems6

RoHS40

S

safetycompliance39

safetyinstructions1

schedulingWDsoftwareupdates28

server

settingup18

shuttingdown31

serverfan

replacing46

service

obtaining40

settingupyourserver14

shuttingdowntheserver31

softwareupdates28

WD28

specifications7

storage

managing32

StorageSpaces32

StorageSpaces

storage32

SystemAlerts21

systemcapacity20

Systeminformation23

SystemUtilization21

T

technicalspecifications7

TechnicalSupportcontactslistii

troubleshooting

checklist35

drivenotconnectingtonetwork35

LEDsdonotlightup35

U

unsupporteddrives

enabling43

updates

software28

updatingWDSoftware28

USBports10

userassistance11

userrolesandresponsibilities12

v

VCCIStatement39

VGAport10

W

Warning

unsupporteddrives43

warning

lithiumbattery1

uncleanshutdown31

unsupportedddrives26

WDlimitedwarranty40

WDSentinelDX4200

backview9

components10

connectingtoyournetwork(preferred method)13

frontview8

howitfitsintoyouroffice12

KeyFeatures3

packagecontents5

settingup14

shuttingdown31

WDSentinelDX4200AdministratorRefer-

enceSheet53

WDService40

WDsoftware

automaticupdates28

manualupdates28

WDStorCentral

accessing18

domaininformation22

Healthpage22

Helppage30

Homepage20

NavigationBar19

network22

powersupply24

Settingspage27

Storagepage24

system23

systemalerts21

SystemCapacity20

systemutilization21

InformationfurnishedbyWDisbelievedtobeaccurateandreliable;however,noresponsibilityisassumedby WDforitsusenorforanyinfringementofpatentsorotherrightsofthirdpartieswhichmayresultfromitsuse. NolicenseisgrantedbyimplicationorotherwiseunderanypatentorpatentrightsofWD.WDreservesthe righttochangespecificationsatanytimewithoutnotice.

WesternDigital,WD,andtheWDlogoareregisteredtrademarksofWesternDigitalTechnologies,Inc.inthe U.S.andothercountries;WDSentinelisattrademarkofWesternDigitalTechnologies,IncintheU.S.and othercountries.Othermarksmaybementionedhereinthatbelongtoothercompanies.

©2014WesternDigitalTechnologies, Inc. All rights reserved.

WesternDigitalCorporation 3355MichelsonDrive, Suite100 Irvine, California92612U.S.A.

4779-705131-A00September2014

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Brand : WESTERN DIGITAL

Model : Sentinel DX4200

Category : Server