G-TECHNOLOGY 0G00199 - External hard drive

0G00199 - External hard drive G-TECHNOLOGY - Free user manual and instructions

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Product Type External Hard Drive
Brand G-Technology
Model 0G00199
Interface USB 3.0 (USB-C compatible with adapter)
Capacity 2 TB
Dimensions (L x W x H) 130 mm x 80 mm x 15 mm
Weight 200 g
Power Supply Bus-powered via USB (no external power adapter required)
Compatibility Windows 10/11, macOS 10.12+, Chrome OS, Linux
File System exFAT (pre-formatted)
Data Transfer Rate Up to 140 MB/s read, 120 MB/s write
Shock Resistance Drop resistant up to 1.5 m (with protective case)
Encryption Hardware encryption (AES 256-bit)
Backup Software Pre-loaded with G-Tech backup utility
Warranty 3 years limited
Operating Temperature 5°C to 35°C
Storage Temperature -20°C to 60°C
Included Accessories USB 3.0 cable, quick start guide
Repairability Not user-serviceable; contact G-Tech support for service

Frequently Asked Questions - 0G00199 G-TECHNOLOGY

How do I connect the G-Technology external hard drive to my computer?
Use the included USB cable to connect the drive to a USB port on your computer. For USB-C ports, you may need a USB-C to USB-A adapter (not included). The drive will appear as a removable drive on your desktop or File Explorer.
Is the drive compatible with both Windows and Mac?
Yes, the drive is pre-formatted in exFAT, which is compatible with Windows and macOS without additional software. For full compatibility with Time Machine on Mac, you may reformat to APFS or HFS+.
Can I use this drive for Time Machine backups on Mac?
Yes, you can use the G-Technology drive for Time Machine. First, format the drive to Mac OS Extended (Journaled) or APFS using Disk Utility. Then open Time Machine preferences and select the drive.
What is the maximum data transfer speed?
The drive supports USB 3.0 with read speeds up to 140 MB/s and write speeds up to 120 MB/s. Actual speeds depend on your computer's USB controller and file size.
Does the drive require external power?
No, the drive is bus-powered and draws power directly from the USB port. No external power adapter is needed.
How do I format the drive?
On Windows, right-click the drive in File Explorer and select 'Format'. On Mac, use Disk Utility. Choose desired file system (NTFS for Windows only, exFAT for cross-platform, APFS for Mac). Formatting erases all data, so back up first.
Is the drive shockproof?
The drive is designed with shock resistance and can withstand drops from up to 1.5 meters when used with the included protective case. However, it is not fully ruggedized against water or dust.
What backup software is included?
The drive comes pre-loaded with G-Tech Backup Assistant, which allows you to schedule automatic backups of your important files. Alternatively, you can use built-in OS tools like File History (Windows) or Time Machine (Mac).
What should I do if the drive is not detected?
First, try a different USB port or cable. Check Disk Management (Windows) or Disk Utility (Mac) to see if the drive appears. If it does, you may need to assign a drive letter or format it. If not, try another computer. If still not detected, contact G-Tech support.
How long is the warranty?
The G-Technology 0G00199 comes with a 3-year limited warranty. For warranty service, visit the G-Tech support website and have your proof of purchase ready.

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Download the instructions for your External hard drive in PDF format for free! Find your manual 0G00199 - G-TECHNOLOGY and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. 0G00199 by G-TECHNOLOGY.

USER MANUAL 0G00199 G-TECHNOLOGY

natural_image Exterior view of a silver and white electronic device with perforated grille and ventilation slots (no visible text or symbols)

Table of Contents

Introduction

Safety Precautions

System Requirements

What's in the Box

G-DRIVE Overview

Installing G-DRIVE

Initializing G-DRIVE

Disconnecting G-DRIVE

Optimizing Performance

Technical Support

Limited Warranty

G-TECHNOLOGY 0G00199 - Table of Contents - 1

natural_image Blue circular logo with a white stylized 'G' in the center (no text or symbols)

G-Technology™ by Hitachi

G DRIVE™

IMPORTANT SAFEGUARDS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

G-TECHNOLOGY 0G00199 - CAUTION - 1

The lightning flash with arrowhead symbol within an equilateral triangle is intended to sign the user to the presence of unregulated dangerous voltage within the product enclosure and may be of significant risk of electrical shock to persons.

The examination point within an equilateral triangle is intended to silent the user to the presence of important operating maintenance (servicing). Instructions literature accompanying the appliance.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PART'S INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE APPLIANCE TO RAIN OR MOISTURE.

1. READ INSTRUCTIONS

All the safety and operating instructions should be read before the unit is operated.

2. RETAIN INSTRUCTIONS

The safety and operating instructions should be retained for future reference.

3. HEED WARNINGS

All Warnings on the unit and in the operating instructions should be adhered to.

4. FOLLOW INSTRUCTIONS

All operating and use instructions should be followed.

5. ATTACHMENTS

Do not use attachments no recommended by the unit's manufacture as they may cause hazards.

6. WATER AND MOISTURE

Do not use this unit near water-for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

7. ACCESSORIES

Do not place this unit on an unstable cart, stand, tripod, bracket or table. The unit may fall, causing serious injury and serious damage to the unit.

8. VENTILATION

Openings in the front and back of the unit are provided for ventilation to ensure reliable operation and to protect it from overheating. These openings must not be blocked or covered. This unit should never be placed near or over a radiator or heat source. This unit should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided.

G-TECHNOLOGY 0G00199 - VENTILATION - 1

9. POWER SOURCES

This unit should be operated only from the type of power source indicated on the rating label. If you are not sure of the type of power supply in your facility, consult your local dealer or power company.

G-TECHNOLOGY 0G00199 - POWER SOURCES - 1

10. GROUNDING AND POLARIZATION

This equipment is supplied with a power cord with a US style 3-wire grounding type plug at one end and a 3-wire IEC standard connector at the other. The 3-wire grounding type plug will hit into a US style grounding type power outlet and the IEC connector is intended to plug into the G-Tech unit. The 3-wire grounding type plug is a safety feature. If you are unable to insert the plug into the outlet, do not force it. Contact your electrician to replace the obsolete outlet. DO NOT DEEAT THE SAFETY PURPOSE OF THE GROUNDING TYPE PLUG. For use in Foreign Countries, contact your local G-Tech dealer or representative to obtain a power cord with a locally compatible 3-wire grounding plug on one end and a 3-wire IEC standard connector to the other.

G-TECHNOLOGY 0G00199 - GROUNDING AND POLARIZATION - 1

11. POWER CORD PROTECTION

Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles and the point where they exit the unit.

G-TECHNOLOGY 0G00199 - POWER CORD PROTECTION - 1

12. SERVICING

Do not attempt to service this unit yourself as opening or removing covers may expose you to dangerous voltages or tother hazards (see Caution Symbol at rear of power supply chassis). Refer all servicing to qualified service personnel.

Introduction

Thank you for purchasing the G-DRIVE™ from G-Technology™. G-DRIVE hard drives from G-Technology are the ideal storage solutions for content creation professionals.

G-TECHNOLOGY 0G00199 - Introduction - 1

natural_image Office desk setup with a computer monitor, keyboard, mouse, and electronic device (no visible text or symbols)

G-DRIVE high-speed interface external storage systems offer the ultimate in flexibility by providing a quad interface, which includes eSATA, FireWire™ 800, FireWire 400 (via an included 9 pin to 6 pin cable) and USB 2.0. With up to 2TB of storage capacity, G-DRIVE is the perfect high-performance solution for storage intensive applications including audio/video editing, digital photography, MP3 libraries and high-speed data back up. The system remains whisper quiet with its fan-less cooling system. The latest Hitachi 7200 RPM drives with up to 32MB of cache and an Oxford 934 chipset all encased in a rugged, stylish and recyclable enclosure.

The G-DRIVE is also ideal for backing up your Mac® automatically using Time Machine™. G-DRIVE is the only portable drive to feature a silent, "fan-less" design and an integrated cooling system to ensure reliable operation and long life.

G-TECHNOLOGY 0G00199 - Introduction - 2

G-TECHNOLOGY 0G00199 - Introduction - 3

NOTE: G-DRIVE is formatted for the MAC OS and will mount on the desktop right out of the box. For details on reinitializing the G-DRIVE, using the G-DRIVE on Windows ^® , or for using the G-DRIVE for both Windows and Mac, click here.

Safety Precautions

The disk drive contained in your G-DRIVE is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Place the unit in a vented area away from moisture or liquids. Please handle the unit with care. Do not open the case. Doing so will void the warranty. If the product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user.

System Requirements

eSATA/ FireWire 800 / USB 2.0 operation

• Mac OS X 10.3 or higher

G-TECHNOLOGY 0G00199 - System Requirements - 1

G DRIVE™

• Windows XP / Vista/ Windows 7

FireWire 400 operation (via 9 pin to 6 pin cable)

• Mac OS 9.x or OS X
• Windows XP / Vista/ Windows 7

What's in the Box

Take a moment to ensure that the following items are included in the box.

G-DRIVE

• G-DRIVE external hard drive (eSATA/FW800/FW400/USB 2.0)
• Installation CD-ROM
- eSATA cable
• FireWire 800 cable (9 Pin to 9 Pin)
• FireWire 800 to 400 cable (9 Pin to 6 Pin)
- USB 2.0 cable
- AC Power Unit and cables

If anything is missing, please call G-Technology at (310) 449-4599. For more details on this, click here.

G-DRIVE Overview

Note the various features of the G-DRIVE. There is a Power and Activity LED behind the grill on the front of the unit, while a heat sink is beneath it. On the rear of the unit is an eSATA port, 2 FireWire 800 ports, a USB 2.0 port, an On/Off Switch and DC Power In.

G Heat Sink Power and Activity LED

G-Technology by Hitachi eSATA FW800 FW800 USB 2.0 DC N ON OFF Kensington Security Slot FireWire 800 Ports eSATA Port USB 2.0 Port DC In On/Off Switch

G DRIVE™

Attention Mac OS X Users

G-TECHNOLOGY 0G00199 - Attention Mac OS X Users - 1

G-DRIVE is set up at the factory for use with Mac OS X systems. If you are running Mac OS X, G-DRIVE will mount on the OS X desktop right out of the box. If it becomes necessary to re-format G-DRIVE for Mac OS X, go here.

Attention Windows Users

G-TECHNOLOGY 0G00199 - Attention Windows Users - 1

G-DRIVE must be formatted for the Windows Operating System before using the G-DRIVE.

For more information about using the G-DRIVE for Windows XP, Windows Vista or Windows 7 use,

please visit: http://www.g-technology/support/windows

Attention Cross-Platform Users

G-DRIVE can be used on both MAC and PC systems by formatting the drive "FAT32." There are some limitations when using FAT 32. Alternatively you can install software on the Windows machine such as "MacDrive" which will allow you to mount MAC formatted drives on your PC.

For more information about using the G-DRIVE for cross-platform use, go here.

G-TECHNOLOGY 0G00199 - Attention Cross-Platform Users - 1

G-TECHNOLOGY 0G00199 - Attention Cross-Platform Users - 2

Installing G-DRIVE

G-DRIVE attaches to your computer via an eSATA, USB 2.0 or FireWire 800 port. FireWire 400 connectivity is handled by a 9 to 6 pin cable (included). Choose the connection appropriate for your system and connect G-DRIVE with the supplied cable. Connect the supplied power cord to the Power Supply and plug the other end into a surge protector or wall outlet. Turn on the power switch and the G-DRIVE will mount on the desktop.

G-Technology by Hitachi eSATA FW800 FW800 USB 2.0 eSATA FireWire 800 USB 2.0

G DRIVE™

Initializing G-DRIVE

G-DRIVE is set up at the factory for use with Mac OS X systems. If you are running Mac OS X, G-DRIVE will mount on the OS X desktop right out of the box. If it becomes necessary to re-format G-DRIVE, follow the instructions below.

G-TECHNOLOGY 0G00199 - Initializing G-DRIVE - 1

natural_image Exterior view of a silver storage device with ventilation grilles and drive slots (no visible text or symbols)
  • For Mac OS X installations see below
  • For Windows XP / Vista / Windows 7 installations, proceed to http://www.g-technology/support/windows
    • For Cross-Platform use, go here.

Reformatting for Mac OS X

You'll first need to open Apple Disk Utility in order to initialize the disk for Mac OS X. Apple Disk Utility is in the Utilities Folder located in the Applications Folder on the Macintosh HD (or press Shift + Command + U to open the Utilities folder).

G-TECHNOLOGY 0G00199 - Reformatting for Mac OS X - 1

natural_image Close-up of a silver audio drive with ventilation grille and speaker grille (no visible text or symbols)

A window like the following will appear. G-DRIVE will be displayed in the left-hand column.

Disk Utility 465.8 GB HD5725030KL... Macintosh HD 931.5 GB Hitachi HDE72... G-DRIVE PIONEER DVD-RW DVR... Select a disk, volume, or image

  1. Select G-DRIVE by clicking on the drive icon in the left-hand column, as shown. Information about G-DRIVE will be displayed at the bottom of the window.

G DRIVE™

C-DRIVE Verify Info Burn Unmount Spot Enable Monitoring New Image Copy Access Images 465.8 GB HD$725050KL... Macintosh HD 931.5 GB Hitachi HD$72... G-DRIVE PIONEER DVD-RW DVR... First Aid Erase RAID Restore If you're having trouble with the selected disk: • Click Repair Disk, if the repair fails, back up and erase the disk. • If Repair Disk is unavailable, click Verify Disk. If the disk needs repairs, start up from your Mac OS X Installation disc, and then choose Utilities > Disk Utility. If you have a permission problem with a file installed by the Mac OS X installer, click Repair Permissions. Show details Clear History Verify Disk Permissions Repair Disk Permissions Verify Disk Repair Disk Mount Point : /Volumes/G-DRIVE Capacity : 931.2 GB (999,860,912,128 Bytes) Format : Mac OS Extended (Journalled) Available : 931.0 GB (999,608,436,592 Bytes) Owners Enabled : No Used : 240.8 MB (252,481,536 Bytes) Number of Folders : 9 Number of Files : 69

  1. Select the Erase tab to view the formatting options. By default, the Format is set to Mac OS Extended (Journaled), as indicated in the Format category.

First Aid Erase RAID Restore

  1. Choose the Format:

- Set the format to Mac OS Extended (Journaled) if you intend to use G-DRIVE for Time Machine or to create a

separate bootable installation of OS X.

- For best performance and for media storage, set the Format to Mac OS Extended. Click on the Format menu to change it to "Mac OS Extended".

First Aid Erase RAID Restore To erase all data on a disk or volume: 1 Select the disk or volume in the list on the left. 2 Specify a format and name. 3 If you want to prevent the recovery of the disk's erased data, click Security Options. 4 Click Erase. To prevent the recovery of previously deleted files without erasing the volume, select a volume in the list on the left, and click Erase Free Space. Mac OS Extended (Journaled) Format: ✓ Mac OS Extended Name: Mac OS Extended (Case-sensitive, Journaled) Mac OS Extended (Case-sensitive) MS-DOS (FAT) Erase Free Space... Security Options... Erase...

G|DRIVE™

  1. Click the Erase Button in the lower corner of the window.

First Aid Erase RAID Restore To erase all data on a disk or volume: 1 Select the disk or volume in the list on the left. 2 Specify a format and name. 3 If you want to prevent the recovery of the disk's erased data, click Security Options. 4 Click Erase. To prevent the recovery of previously deleted files without erasing the volume, select a volume in the list on the left, and click Erase Free Space. Volume Format: Mac OS Extended Name: G-DRIVE Erase Free Space... Security Options... Erase...

  1. A dialog box will launch after clicking the button.

WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.

Erase Volume Erasing a volume will destroy all information on the volume. It will not erase information on other volumes on the same disk. Are you sure you wish to erase the volume "G- DRIVE"? Cancel Erase

  1. Click on the Erase button to continue.

A progress bar in the lower right corner of the window will show you the progress of the disk's reformatting.

Erasing Volume

You may get a dialog box asking you if you want to use the drive with Time Machine. Click Don't Use or Decide Later if you do not want to use Time Machine at this point.

Do you want to use "G-DRIVE" to back up with Time Machine? Time Machine keeps an up-to-date copy of everything on your Mac. It not only keeps a spare copy of every file, it remembers how your system looked, so you can revisit your Mac as it appeared in the past. Cancel Use as Backup Disk

G DRIVE™

If you wish to use the drive for Time Machine, you can click on the Use as Backup Disk button. For more info about setting up the G-DRIVE with Time Machine, go here.

After reinitializing, the icon for the G-DRIVE has been erased. You can restore it.

Restore the icon by doing the following:

  1. Go to the G-Technology website and download the "icon package". Click here to download the package.

G-DRIVE

  1. Once downloaded, select the icon for the G-DRIVE in the G-Technology Icons disk.

G-Tech Icons DEVICES Macintosh HD PLACES SEARCH FOR G-DRIVE G-DRIVE Mobile G-DRIVE Mobile USB G-DRIVE-mini 1 of 16 selected, 384.61 GB available

  1. Press Command + C to copy the icon.

  2. Select the G-DRIVE FireWire icon on the Desktop and press Command + I.

  3. Select the eSATA Icon in the "Get Info" window (left)

G-DRIVE Info G-DRIVE Modified: Today at 4:37 PM Spotlight Comments: General: Kind: Volume Created: Today at 4:37 PM Modified: Today at 4:37 PM Format: Mac OS Extended Capacity: 931.19 GB Available: 931.04 GB Used: 160.6 MB on disk (168,374,272 bytes) Label: × Shared Folder G-DRIVE Info G-DRIVE Modified: Today at 4:40 PM Spotlight Comments: General: Kind: Volume Created: Today at 4:37 PM Modified: Today at 4:40 PM Format: Mac OS Extended Capacity: 931.19 GB Available: 931.04 GB Used: 160.6 MB on disk (168,423,424 bytes) Label: × Shared Folder

  1. Press Command + V to paste the icon into the icon area of the Get Info window (right).

The icon for your G-DRIVE has now been restored.

You can now close the Get Info window.

After reinitializing the drive and restoring your icon, your G-DRIVE is ready for use.

G-TECHNOLOGY 0G00199 - G DRIVE™ - 4

natural_image Exterior view of a G-DRIVE drive unit (no text or symbols on the device itself)

G DRIVE™

Using G-DRIVE with Time Machine

G-DRIVE is a perfect candidate to use with Apple Time Machine. Time Machine provides automatic backup for your crucial files. The following steps will guide you in setting up the G-DRIVE with Time Machine.

Format the drive as Mac OS Extended (Journaled) as described in "Reformatting for Mac OS X" here.

After the drive is reinitialized, you should see the following dialog box. Click the Use as Backup Disk button.

Do you want to use "G-DRIVE" to back up with Time Machine? Time Machine keeps an up-to-date copy of everything on your Mac. It not only keeps a spare copy of every file, it remembers how your system looked, so you can revisit your Mac as it appeared in the past. Cancel Use as Backup Disk

If the dialog box did not launch, go to the Apple Menu > System Preferences and click on the Time Machine icon.

The Time Machine pane of System Preferences will then launch and be automatically switched to on.

Time Machine Show All Name: G-DRIVE mini Available: 499.32 GB of 499.76 GB Oldest Backup: -- Latest Backup: -- Options... Next Backup: Today, S:11 PM Time Machine keeps: • Hourly backups for the past 24 hours • Daily backups for the past month • Weekly backups for all previous months The oldest backups are deleted when your disk becomes full. Show Time Machine status in the menu bar Click the lock to prevent further changes.

You are now free to set options by clicking the Options button. This chooses files you do not want to backup.

The G-DRIVE is now backing up your important files automatically with Time Machine.

G-TECHNOLOGY 0G00199 - Using G-DRIVE with Time Machine - 3

natural_image Green G-DRIVE drive icon with circular refresh symbol (no text or symbols on device)

G|DRIVE™

Reformatting with Multiple Partitions

You can reformat the G-DRIVE to have multiple partitions. The following steps will guide you through this process.

465.8 GB HDS725050KLA3... Macintosh HD 931.5 GB Hitachi HDE7210... G-DRIVE PIONEER DVD-RW DVR-112D

Open Apple Disk Utility. Disk Utility is in the Utilities Folder located in the Applications Folder on the Macintosh HD (or press Shift + Command + U to open the Utilities folder).

  1. Select the FireWire icon (not the G-DRIVE) icon.
  2. Click on the Partition button in the main window, as shown.

First Aid Erase Partition RAID Restore

Select the number of partitions you would like from the Volume Scheme menu. Here, there are 2 partitions selected.

First Aid Erase Partition RAID Restore Volume Scheme: ✓ Current 1 Partition 2 Partitions 3 Partitions 4 Partitions 5 Partitions 6 Partitions 7 Partitions 8 Partitions 9 Partitions 10 Partitions 11 Partitions 12 Partitions 13 Partitions 14 Partitions 15 Partitions 16 Partitions Volume Information Name: G-DRIVE Format: Mac OS Extended Size: 931.19 GB To erase and partition the selected disk, choose a volume scheme, set options for each volume, and click Apply. To resize the volumes on the selected disk, drag the dividers between them and click Apply. This volume will not be erased. Size: 931.2 GB Available space: 931.2 GB + - Options... Revert Apply

  1. Click on a partition in the Volume Scheme area. Your partition will be highlighted by a blue bounding box.
  2. You can now create separate names, formats and sizes for each partition in the Volume Information area. Do so by doing the following:

- Type a Name for the partition in the Name field

G DRIVE™

  • Choose a Format from the Format Menu (for more info on formats go here).
    • Type in a Size for the partition
  • Click the Apply button

First Aid Erase Partition RAID Restore Volume Scheme: 2 Partitions G-DRIVE Media G-DRIVE Back Up Volume Information Name: G-DRIVE Media Format: Mac OS Extended Size: 781.51 GB To partition the selected disk, choose a volume scheme. Set the name, format, and size for each volume. Then click Apply. A new volume will be created. Size: 781.5 GB Revert Apply + - Options...

  1. After clicking on the Apply button. The dialog box, as shown on the on the next page, will appear.

WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.

G-TECHNOLOGY 0G00199 - G DRIVE™ - 2

Partition Disk

Partitioning this disk will permanently erase all the data from the disk.

This volume will be erased: "G-DRIVE"

The following volumes will be added: "G-DRIVE Media" "G-DRIVE Back Up"

Are you sure you wish to partition the disk "Hitachi HDE721010SLA330 Media"?

Cancel Partition

  1. Click on the Partition button to continue.

A progress bar in the lower right corner of the window will show you the progress of the disk's reformatting.

G DRIVE™

465.8 GB HDS725050KLA3... Macintosh HD 931.5 GB Hitachi HDE7210... G-DRIVE Media G-DRIVE Back Up PIONEER DVD-RW DVR-112D

  1. When partitioning is complete, G-DRIVE partitions will be displayed in the left-hand panel of Apple Disk Utility.

  2. Reset the G-DRIVE icons as described here.

10.Exit Apple Disk Utility.

G-DRIVE will be displayed on the desktop as shown, right.

G-DRIVE is now setup with 2 partitions and ready for use.

Cross Platform Use

To setup your G-DRIVE for use on both Windows and Macintosh systems, use Apple Disk Utility and format G-DRIVE to MS-DOS (FAT), also known as "FAT32".

Open Apple Disk Utility. Apple Disk Utility is in the Utilities Folder located in the Applications Folder on the Macintosh HD (or press

G-DRIVE Back Up G-DRIVE Media

Shift + Command + U to open the Utilities folder).

A window like the one below will appear.

G-DRIVE Verify info Sum Amount Opt Enable Journals New Imoc Convert Replace Imoc Log 455.8 GB HD$725050KL... Macintosh HD 931.5 GB Hitachi HD$72 G-DRIVE PIONEER DVD-RW DVR... First Ad Erase R&D Restore If you're having trouble with the selected disk: • Click Repair Disk, if the repair fails, back up end erase the disk. • If Repair Disk is unavailable, click Verify Disk, if the disk needs repairs, start up from your Mac OS X installation disc, and then choose Utilities > Disk Utility. If you have a permissions problem with a file installed by the Mac OS X installer, click Repair Permissions. Show details Clear History Verify Disk Permissions Repair Disk Permissions Repair Disk Mount Point: Avalanches/G-DRIVE Capacity: 931.2 GB (998,860,512,128 Bytes) Format: Mac OS Extended (journals) Available: 931.0 GB (999,608,430,592 Bytes) Owners Enabled: No Used: 240.8 MB (252,481,536 Bytes) Number of Folders: 9 Number of Files: 69

  1. Select the G-DRIVE from the left-hand column

  2. Click on the "Erase button at the top of the window as shown.

First Aid Erase RAID Restore

G DRIVE™

  1. Select MS-DOS File System from the Format drop down menu. NOTE: You may need to re-name the drive because FAT32 does not support more than 11 letters in the drive name.

First Aid Erase RAID Restore To erase all data on a disk or volume: 1 Select the disk or volume in the list on the left. 2 Specify a format and name. 3 If you want to prevent the recovery of the disk's erased data, click Security Options. 4 Click Erase. To prevent the recovery of previously deleted files without arising the volume, select a volume in the list on the left, an Mac OS Extended (Journaled) Mac OS Extended Mac OS Extended (Case-sensitive, Journaled) Mac OS Extended (Case-sensitive) Format ✓ MS-DOS (FAT) Name: G-DRIVE Erase Free Space... Security Options... Erase...

  1. Click the Erase button in the lower right corner of the window.

First Aid Erase RAID Restore To erase all data on a disk or volume: 1 Select the disk or volume in the list on the left. 2 Specify a format and name. 3 If you want to prevent the recovery of the disk's erased data, click Security Options. 4 Click Erase. To prevent the recovery of previously deleted files without erasing the volume, select a volume in the list on the left, and click Erase Free Space. Volume Format: MS-DOS (FAT) Name: G-DRIVE Erase Free Space... Security Options... Erase...

5.A new dialog box appears.

WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.

Erase Volume Erasing a volume will destroy all information on the volume. It will not erase information on other volumes on the same disk. Are you sure you wish to erase the volume "G- DRIVE"? Cancel Erase

G DRIVE™

6. Click the Erase button.

A progress bar in the lower right corner of the window will show you the progress of the disk's reformatting.

Erasing Volume

G-TECHNOLOGY 0G00199 - Click the Erase button. - 1

Your drive will be formatted to its full capacity as FAT32.

  1. Reset the G-DRIVE icons as described here.

  2. Exit Apple Disk Utility.

With this format, you will be able to READ/WRITE on both Windows XP/Vista/Windows 7 and MAC OS X machines.

NOTE: You could format your drive on a Windows machine FAT32, however Windows currently limits FAT32 partitions to 32GB in size.

NOTE: The 'MS-DOS File System' cannot write files over 4 GB. If you are working with files over 4 GB, you may want to choose a software option like MacDrive. MacDrive is Windows software that enables the Windows OS to mount MAC formatted drives. (www.macdrive.com)

Disconnecting G-DRIVE

A great feature of G-DRIVE is its ability to be connected

and disconnected while your computer is running. To prevent failures and/or data loss it is important to follow the steps below when disconnecting or "unmounting" the G-DRIVE from your Mac.

G-TECHNOLOGY 0G00199 - Disconnecting G-DRIVE - 1

  1. Before powering down and disconnecting G-DRIVE, you must unmount the system by simply dragging the G-DRIVE mini icon to the trash located in the dock.

  2. It is now safe to power off and remove G-DRIVE from your system.

For unmounting G-DRIVE with Windows based systems, see the Windows documentation at http://www.g-technology/support/windows

Optimizing Data Transfer Rates

G-DRIVE can be connected to any Mac or PC equipped with an eSATA, FireWire 400, FireWire 800 or USB 2.0 port.

For best performance, G-DRIVE should be connected via eSATA.

Technical Support

G-Technology appreciates and values its customers, striving to give you the finest service and support. If you encounter any difficulties while installing the G-DRIVE, or if the G-DRIVE needs maintenance, please contact G-Technology Technical Support via one of the following ways:

Telephone: (310) 449-4599

G DRIVE™

Fax: (310) 449-4670

E-mail: support@g-technology.com

Internet: http://www.g-technology.com

When contacting Technical Support, make sure to be in front of your computer and have the following information readily available:

  • Your G-DRIVE serial number (on bottom of unit)
  • Operating system and version
    • Computer brand and model
    • Amount of memory installed
    • Other devices attached to your computer

Thank you for purchasing G-DRIVE. If you have any comments or questions about this manual or the product, please call (310) 449-4599, or send an email to support@g-technology.com

Limited Warranty

Hitachi Global Storage Technologies, ("Hitachi GST") including G-Technology by Hitachi Limited Warranty for External Hard Disk Drives

What does this limited warranty cover?

This Limited Warranty applies to new Hitachi GST external storage products purchased from an authorized Hitachi GST dealer by the original purchase for normal use and not for resale. Hitachi GST warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.

How long does limited warranty coverage last?

This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your product, visit www.g-technology.com. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from Hitachi GST to the authorized distributor.

What does this limited warranty not cover?

The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which Hitachi GST is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. HITACHI GST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Hitachi GST is not responsible for returning to you product which is not covered by this limited warranty.

G DRIVE™

What must you do?

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that Hitachi GST or your reseller provides.

To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA) and ship-to address by contacting G-Technology by Hitachi at http://www.g-technology.com/support Please follow the instructions found on the website. You must return the covered hard disk drive using approved packaging to our logistics center. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

What will Hitachi GST do?

Hitachi GST will repair or replace covered defective product and ship you repaired or replaced product, transportation prepaid. You receive title to the repaired or replaced product at delivery to carrier at Hitachi GST shipping point. You are responsible for importation of the repaired or replaced product, if applicable. These limited warranty terms apply to the repaired or replaced product, except the limited warranty period is for the greater of the remainder of the original limited warranty period for the returned product or 90 days.

How is our liability limited?

HITACHI GST AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR

DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

How do local laws apply?

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

G-Technology, a division of Hitachi

Global Storage

Technologies

Tel: (310) 449-4599

Fax: (310) 449-4670

support@g-technology.com

G-TECHNOLOGY 0G00199 - Technologies - 1

natural_image Blue circular logo with a white stylized 'G' (no text or symbols)

G-Technology™ by Hitachi

G-Technology by Hitachi Global Storage Technologies © 2010. All rights reserved. G-DRIVE, G-RAID, G-SAFE, and G-SPEED are registered trademarks of G-Technology by Hitachi GST. Apple, Mac, Macbook, Macbook Pro and the Mac logo are trademarks of Apple, Inc. Hitachi Global Storage Technologies and Hitachi Inspire the Next are trademarks of Hitachi Ltd. G-Technology is a trademark of Hitachi Global Storage Technologies. All other trademarks are the

G DRIVE™

property of their respective owners. Hitachi Global Storage Technologies trademarks are authorized for use in countries and jurisdictions in which Hitachi has the right to use, market and advertise the brands. The Travelstar trademark is authorized for use in the Americas, EMEA and the following Asia-Pacific countries and jurisdictions: Australia, Hong Kong, Japan, New Zealand, South Korea and Taiwan. Contact Hitachi for further information. Hitachi shall not be liable to third parties for unauthorized use of Hitachi trademarks.

One gigabyte (GB) is equal to one billion bytes and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from the stated capacity due to formatting and partitioning of the hard drive, the computer's operating system, and other factors. For G-Technology by Hitachi products less than 1TB: "One gigabyte (GB) is equal to one billion bytes when referring to hard drive capacity. Accessible capacity will vary depending on the operating environment and formatting.

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Product information

Brand : G-TECHNOLOGY

Model : 0G00199

Category : External hard drive