Icron EL5353 - USB extender

EL5353 - USB extender Icron - Free user manual and instructions

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Product TypeDVI + USB 2.0 KVM Extender System
Intended UseExtend DVI video and USB 2.0/1.1 signals up to 100 m over a single CAT 5e/6/7 cable
Local Extender (LEX) Dimensions112 mm × 175 mm × 30 mm (4.4" × 6.9" × 1.18")
Remote Extender (REX) Dimensions112 mm × 175 mm × 30 mm (4.4" × 6.9" × 1.18")
Enclosure MaterialSilver anodized aluminum
Power SupplyTwo 5 V DC, 3 A (15 W) AC adapters (included)
Input Voltage100–240 V AC, 50–60 Hz
Maximum Extension Distance100 m (330 ft) over CAT 5e/6/7 (CAT 6a/7 STP recommended)
Supported Video Resolution1920 × 1200 at 24-bit color depth
Video Connector (LEX)1 × DVI-D In (24-pin)
Video Connector (REX)1 × DVI-D Out (24-pin)
USB Connector (LEX)1 × USB Type B
USB Connectors (REX)3 × USB Type A
Link Connector (both)1 × RJ45
USB SupportUSB 2.0 High‑Speed (up to 40 Mbps), Full‑Speed (up to 12 Mbps), Low‑Speed (up to 1.5 Mbps)
USB Hub SupportUp to 4 USB hubs in a single chain
Maximum USB Devices30
Latency<1 ms
Operating Temperature0°C to 40°C (32°F to 104°F)
Storage Temperature-20°C to 70°C (-4°F to 158°F)
Operating Humidity20% to 80% RH, non‑condensing
CertificationsFCC Part 15 Class A, CE Class A, ICES‑003 Class A, RoHS2
Warranty2 years

Frequently Asked Questions - EL5353 Icron

How far can the EL5353 extend DVI and USB signals?
The EL5353 can extend DVI video and USB 2.0/1.1 up to 100 m (330 ft) over a single CAT 5e/6/7 cable. For best performance, use solid core CAT 6a/7 STP cabling.
What type of cable is recommended?
Solid core CAT 6a/7 STP cable with CAT 6a/7 RJ45 connectors is strongly recommended to minimize interference and cross‑talk. Unshielded cabling may reduce distance and performance.
Why are all LEDs off on the LEX or REX?
This indicates no power. Ensure the power adapter is properly connected to the unit and plugged into a live AC outlet. Use only the supplied 5 V DC adapters.
Why is the Link LED off?
The Link LED being off means no connection between the LEX and REX. Check that a CAT 5e/6/7 cable is securely connected to both Link ports. Try a short patch cable to verify if the long cable is defective.
Why is the USB LED off?
The USB LED off indicates no communication with the host computer. Ensure the USB cable from the LEX to the computer is connected, the computer is powered on, and the USB port is enabled. Try disconnecting and reconnecting all cables.
Why is the Video LED off or blinking?
A solid green Video LED indicates HDCP content is being transmitted; a blinking LED indicates non‑HDCP video. If off, check DVI cable connections, use high‑quality DVI cables shorter than 2 m, and verify the monitor and source are compatible.
How many USB devices can I connect?
The REX provides three USB Type A ports. You can connect additional devices by attaching USB hubs, supporting up to 30 USB devices total (with up to 4 hubs in a chain). Each port provides 500 mA.
Does the EL5353 support HDCP?
Yes, the EL5353 supports HDCP (High‑bandwidth Digital Content Protection). When HDCP content is transmitted, the Video LED shows a solid green light.
What is the maximum video resolution supported?
The EL5353 supports video resolutions up to 1920 × 1200 at 24‑bit color depth.
How can I get warranty service?
Contact Icron Technologies for a Return Material Authorization (RMA) number within the warranty period. Package the product securely, mark the RMA number on the outside, and ship prepaid to the address provided in the manual. The warranty period is 2 years from the date of purchase.

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USER MANUAL EL5353 Icron

EL5353 DVI + USB 2.0 Extender

DVI and USB 2.0 100m CAT 5e/6/7 KVM Extender System

User Guide

icron EL5353 Local Extender Power Link USB Video EXTREME- USB® icron EL5353 Remote Extender Power Link USB Video EXTREME- USB®

Thank you for purchasing the EL5353 KVM Extender.

Please read this guide thoroughly.

This document applies to Part Numbers: 00-00381, 00-00382, 00-00383, 00-00384, 00-00385.

FCC Radio Frequency Interference Statement Warning

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

CE Statement

We, Icron Technologies Corporation, declare under our sole responsibility that the EL5353, to which this declaration relates, is in conformity with European Standard EN 55022, EN 61000, and EN 55024.

IC Statement

This Class A digital apparatus complies with Canadian ICES-003.

WEEE Statement

The European Union has established regulations for the collection and recycling of all waste electrical and electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU member states. Please check with your local and state government guidelines for safe disposal and recycling or contact your national WEEE recycling agency for more information.

Product Operation and Storage

Please read and follow all instructions provided with this product, and operate for intended use only. Do not attempt to open the product casing as this may cause damage and will void warranty. Use only the power supplies provided with this product. When not in use, product should be stored in a dry location between -20°C and 70°C.

©2016 Icron Technologies Corporation. All rights reserved. Icron Technologies Corporation, the Icron Technologies Corporation logo, and the Icron Technologies Corporation products referred to herein are either the trademarks or the registered trademarks of Icron Technologies Corporation. All other trademarks are property of their respective owners. Icron Technologies Corporation assumes no responsibility for errors that may appear in this manual. Information contained herein is subject to change without notice.

Document #90-01423-A02

Contents

Introduction 4

Product Contents......4

Requirements....4

About the EL5353 KVM Extender 4

Compatibility and Recommended Setup ....5

The LEX Unit....6

The REX Unit....7

Installation Guide 8

Installing the LEX Unit 8

Installing the REX Unit 8

Connecting the LEX to the REX 9

Connecting a USB device 9

Powering the Extender System 9

Checking the Installation 10

Powering the Extender Systems

Troubleshooting Guide 11

Specifications.... 13

Contacting Technical Support 14

Warranty Information 14

Obtaining Warranty Service 15

Technical Glossary 16

Introduction

This guide provides product information for the EL5353 installation instructions, troubleshooting guidelines, and instructions for contacting Icron regarding technical support and warranty information. The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling requirements and some understanding of USB devices.

Icron EL5353 - Introduction - 1

provide additional information that could be useful.

CAUTIONS provide important information about an operational requirement.

Product Contents

Packaged with:

• LEX Unit (Local Extender)
- USB 2.0 Cable
• REX Unit (Remote Extender)
• DVI Cable
• (2) 5V DC power adapter
• Quick Start Guide and Warranty Information

Icron EL5353 - Product Contents - 1

The product requires two power adapters, one for the LEX and one for the REX.

Requirements

To complete the installation, you will require the following items that are not included with the product:

  • A computer that is USB compatible (with USB compliant operating system) and has a DVI-D/DVI-I output
    • USB 1.1 or 2.0 compatible device(s)
  • A minimum CAT 5e Shielded Twisted Pair (UTP) cable with two CAT 5e/6/7 RJ45 connectors (if using surface cabling),
  • A minimum of CAT 5e cabling with two information outlets and two CAT 5e patch cords with CAT 5e RJ45 connectors (if using premise cabling)

OR

Icron EL5353 - OR - 1

While CAT 5e UTP is the minimum category of twisted pair cabling, for the best experience, and to minimize interference and cross-talk, CAT 6a/7 STP is strongly recommended.

When using CAT 5e cabling, the layout and quality of your cable runs and connections becomes extremely important. Please refer to the Cabling section on page 5 for more detailed information.

About the EL5353 KVM Extender

The EL5353 KVM Extender system incorporates ExtremeUSB ^® and HD Video technology, which enables users to extend both DVI and USB 2.0 up to 100 meters (330 feet). The following ExtremeUSB features are included:

Icron EL5353 - About the EL5353 KVM Extender - 1

• Transparent USB extension
• True Plug and play; no software drivers required
- Works with all major operating systems: Windows ^ , OS X ^ , and Linux ^

The product is compatible with many graphics cards, Operating Systems, and monitors supporting up to a 1920 x 1200 resolution. However, there is no guarantee that all devices will be compatible with the product as there are a number of different factors that may impact the operation of this KVM Extender.

This product supports both USB 1.1 and USB 2.0 devices. These devices include: keyboards, mice, flash drives, printers, speakers and microphones. If uncertain whether your USB device(s) can be supported, please contact Technical Support: icron.com/support.

! Test any expected USB or video devices prior to a performing any large deployment. Some devices may not be compatible with the EL5353.

DVI Cables

! Ensure high quality, undamaged DVI cables are used with this product. Low quality or damaged cables may impact product performance and/or result in damage to units.

Cabling

Solid core Category 6a/7 STP cable with Category 6a/7 RJ45 connectors is recommended for best performance. Using unshielded cabling may leave your signal more susceptible to interference and noise which may result in poor video performance or reduced extension distance. Maximum distance and product performance will be reduced in the presence of interference or coiled extension cable.

Cable Type Electrical Interference Susceptibility
Solid Core CAT 5e/6 UTP High
Solid Core CAT 5e/6 STP Moderate
Solid Core CAT 6a UTP Moderate
Solid Core CAT 6a STP Low (Recommended)
Solid Core CAT 7 STP Low (Recommended)

Icron EL5353 - Cabling - 1

If you are coiling unshielded cabling in your set-up, depending on the quality of the cable and how it is coiled, the maximum distance may be reduced to 50m.

Host Operating Systems

  • Windows®
  • OS X®
  • Linux®

USB Peripherals

• Keyboards & Mice • Printers
• Mass Storage Devices • Speakers
- Microphones

The LEX Unit

The Local Extender (LEX) connects to the computer using the supplied DVI and USB cable.

It's important to use the DVI cable supplied with the product when connecting the LEX to the host computer to ensure proper operation.

Front View
icron EL5353 Local Extender Power ○ Link ○ USB ○ Video ○ EXTREMB← USB* 1 2 3 4

Rear View

Config Link DVI-D In 5 6 789 5V DC

ITEMTYPE DESCRIPTION
1 Power LED (Green)Green Light: The system is powered and ready to use.No Light: The system does not have power.
2 Link LED (Green)Green Light: The LEX and REX are able to communicate with each other across the link.No Light: There is no communication between the LEX and REX.
3 USB LED (Green)Green Light: The LEX and the host computer are communicating with each other and working.Blinking Green Light: The host computer has entered power saving mode.No Light: The host and the LEX are not communicating or not connected.
4 Video LED (Green)Solid Green Light: HDCP (digital rights management) content is being transmitted.Blinking Green Light: Video (non-HDCP) content is being transmitted.No Light: There is no video being transmitted.
5 Config Reserved for use by Icron Technologies.
6 Link Port (RJ45) Accepts RJ45 connector for CAT 5e/6/7 cabling.
7 DVI-D In Accepts DVI-D connector for video input from the host computer.
8 Device Port (USB Type B) Used to connect the LEX unit to the host computer.
9 Power Port Connects to the AC power supply.

The REX Unit

The Remote Extender (REX) provides DVI output to a monitor and three USB Type A ports for standard USB devices. Additional devices may be connected by attaching USB hubs.

Front View
icron EL5353 Local Extender Power Link USB Video ~EXTREME~ USB® 1 2 3 4

Rear View
Config Link DVI-D Out 8 8 8 9 5V DC

ITEM TYPE DESCRIPTION
1 Power LED (Green) Green Light:The system is powered and ready to use.No Light: The system does not have power.
2 Link LED (Green) Green Light:The LEX and REX are able to communicate with each other across the link.No Light: There is no communication between the LEX and REX.
3 USB LED (Green) Green Light:The LEX and the host computer are communicating with each other and working.Blinking Green Light: The host computer has entered power saving mode.No Light: The host and the LEX are not communicating or not connected.
4 Video LED (Green) Solid Green Light:HDCP (digital rights management) content is being transmitted.Blinking Green Light: Video (non-HDCP) content is being transmitted.No Light: There is no video being transmitted.
5 Config Reserved for use by IcronTechnologies.
6 Link Port (RJ45) Accepts RJ45 connector for CAT 5e/6/7 cabling.
7 DVI-D Out Accepts DVI-D connector to the remote monitor.
8 Device Port (USB Type A) Accepts USB device(s).
9 Power Port Connects to the AC power supply.

Installation Guide

Before you can install the product, you need to prepare your site:

Icron EL5353 - Installation Guide - 1

flowchart
graph LR
    A["Computer"] -->|DVI & USB up to 100m CAT 5e/6/7 (STP recommended)| B["REXLEX"]
    B --> C["Monitor"]
    C -->|USB| A
  1. Determine where the computer is to be located and set up the computer.
  2. Determine where you want to locate the remote desktop including the monitor, keyboard, mouse and any other USB device(s).
  3. If you are using surface cabling, the product supports a maximum distance of 100m (330 ft).

OR

If you are using premise cabling, ensure the CAT 5e/6/7 cabling is installed between the two locations, with CAT 5e/6/7 information outlets located near both the computer and the USB device(s), and the total length, including patch cords is no more than 100m.

Installing the LEX Unit

  1. Place the LEX unit near the computer.
  2. Install the supplied USB cable to the USB port on the LEX, and an available USB 2.0/1.1 Type A Port on the computer.
  3. Install the supplied DVI cable to the LEX (DVI-D In), and an available DVI Port on the computer.
  4. Plug the 5V, 3A power adapter into a suitable AC outlet near the LEX.

Installing the REX Unit

  1. Place the REX unit near the monitor and USB device(s) in the desired remote location.
  2. Connect the REX DVI-D Out to the monitor with a high quality DVI cable.
  3. Plug in your USB device(s) into the USB ports on the REX.
  4. Plug the 5V, 3A power adapter into a suitable AC outlet near the REX.

Connecting the LEX to the REX

Icron EL5353 - Connecting the LEX to the REX - 1

While unshielded cabling may be used, to ensure proper operation, it is recommended that solid core CAT 6a/7 STP cabling be used to connect the local extender to the remote extender. The cabling must have a straight-through conductor configuration with no crossovers and must be terminated with CAT 6a/7 connectors to qualify as CAT 6a/7.

With Surface Cabling

  1. Plug one end of the CAT 5e/6/7 cabling (not included) into the Link port (RJ45) on the LEX.

  2. Plug the other end of the CAT 5e/6/7 cabling into the Link port (RJ45) on the REX.

With Premise Cabling

  1. Plug one end of a CAT 5e/6/7 patch cord (not included) into the Link port (RJ45) on the LEX.

  2. Plug the other end of the patch cord into the CAT 5e/6/7 information outlet near the host computer.

  3. Plug one end of the second CAT 5e/6/7 patch cord (not included) into the Link port (RJ45) on the REX.

  4. Plug the other end of the second patch cord into the CAT 5e/6/7 information outlet near the USB device(s).

Connecting a USB Device

  1. Install any software required to operate the USB device(s). Refer to the documentation for the USB device(s), as required.

  2. Connect the USB device to the device port on the REX.

  3. Check that the device is detected and installed properly in the operating system.

Powering the Extender System

  1. Power the Local Extender with the included 5V AC adapter.

  2. Power the Remote Extender with the included 5V AC adapter.

! Use only the power adapters supplied with the product. Use of substitute adapters may cause permanent damage to the system and will void the warranty.

Checking the Installation

  1. On the LEX and REX units, check that the Power, Link, USB, and Video LEDs are on. If the Link LED is off, then the cabling between the LEX and REX is not installed properly or is defective.
  2. Check to see if the USB LED is on and the Video LED is blinking or on; if they are not this indicates there is no USB data or video data. Check the DVI and USB connections to the host computer, and the DVI connection to the monitor. Check to see if any USB devices are connected to the REX.
  3. For Windows users, open Device Manager to confirm that the USB functionality of the EL5353 has been installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the "+" sign. If the EL5353 has been installed correctly, you should find it listed as one "Generic Hub".

Icron EL5353 - Checking the Installation - 1

To open Device Manager in Windows 10/8/8.1 or Windows 7:

Open the Start menu, right click on "Computer" then select: Manage >> Device Manager

Device Manager File Action View Help Example Audio inputs and outputs Computer Disk drives Display adapters Human Interface Devices IDE ATA/ATAPI controllers Imaging devices Jungo Keyboards Mice and other pointing devices Monitors Network adapters Portable Devices Ports (COM & LPT) Print queues Processors Sound, video and game controllers Storage controllers System devices Universal Serial Bus controllers Generic USB Hub Generic USB Hub Generic USB Hub Generic USB Hub Intel(R) 8 Series/C220 Series USB EHCI #1 - BC26 Intel(R) USB 3.0 extensible Host Controller - 0100 (Microsoft) USB Composite Device USB Composite Device USB Mass Storage Device USB Mass Storage Device USB Root Hub USB Root Hub (eHCI) USB Compliance (Host/Device) Controllers

  1. For OS X users, open the System Profiler to confirm that the EL5353 has installed correctly. In the left hand column under Hardware, select "USB" and inspect the right hand panel. If the EL5353 has been installed correctly, you should find it listed as a "Hub" under the USB High-Speed Bus/USB Bus.

Icron EL5353 - Checking the Installation - 3

To open System Profiler in OS X:

Open the Finder, select Applications, then open the Utilities folder and double click on the System Profiler icon.

  1. If the product is not displaying video or the EL5353 fails to be detected by your operating system, please consult the Troubleshooting section of this guide.

Troubleshooting Guide

The following table provides troubleshooting tips. The topics are arranged in the order in which they should be executed, in most situations. If you are unable to resolve the problem after following these instructions, please contact Technical Support for further assistance.

PROBLEM CAUSE SOLUTION
All LEDs on LEX are off.The LEX is not receiving power from the power adapter.Ensure that the power adapter is properly connected to the LEX.Check that the power adapter is connected to a live source of electrical power.
All LEDs on REX are off.The REX is not receiving power from the power adapter.Ensure that the power adapter is properly connected to the REX.Check that the power adapter is connected to a live source of electrical power.
Link LEDs on LEX and REX are off.There is no connection between the LEX and REX.Ensure a CAT 5e/6/7 cable is connected between the LEX and REX. Ensure CAT 5e UTP or better cabling with conductor RJ45 connectors is used.Connect a short CAT 5e/6/7 patch cord between the LEX and REX to determine if the original CAT cable is defective.Ensure the CAT 5e/6/7 cable is as straight as possible (i.e. not coiled).
Link LED on LEX is on, USB LED on LEX is off.The host computer is not powered on.The LEX is not connected to the computer.The computer does not support USB hubs.The unit is malfunctioning.The USB cable is defective.Disconnect all USB devices from the REX.Disconnect the LEX from the computer.Disconnect the LEX and REX from the power adapters.Reconnect the USB device(s) to the REX.Reconnect the LEX to the computer.Reconnect the LEX to the power adapter.Reconnect the REX to the power adapter.If the USB LED continues to stay off, contact Technical Support.
All LEDs on both the LEX and REX are on, but the USB device does not operate correctly or is detected as an “Unknown Device” in the operating system.The USB device is malfunctioning.The computer does not recognize the USB device.The application software for the device is not operating.The KVM extender product is malfunctioning.1. Disconnect the KVM extender product from the computer.2. Connect the USB device directly to the USB port on the computer.3. If the device does not operate properly, consult the user documentation for the USB device.4. Update your system BIOS, chipset or USB Host controller drivers from your System/Motherboard manufacturer’s website.5. Make sure the operating system has all the latest updates installed.6. If the USB device operates properly when directly connected to the computer, connect another device (of a different type) to the KVM extender product. Connect the KVM extender product to the computer.7. If the second USB device does not operate, the KVM extender product may be malfunctioning. Contact Technical Support for assistance.8. If the second device does operate properly, the first device may not be compatible with the KVM extender product.
Blinking Video on the Sink (Monitor).A poor quality or damaged CAT 5e cable is being used.The cabling is coiled.1. Remove all loops in the CAT 5e/6/7 cable.2. Confirm extender operation with a CAT 5e/6/7 patch cable.
Video frames are being dropped.The extender is not compatible with the HDCP source and/or sink device.1. Contact Technical Support.
Video LED is off.One or both of the DVI cables are not connected, are of poor quality or are malfunctioning.The sink or source is not supported.The KVM extender product is malfunctioning.1. Confirm extender operation with DVI cables that are less than 78” (2m) in length and have connection between each connectors shield.2. Confirm extender operation with a CAT 5e/6/7 patch cable.3. Contact Technical Support.

Specifications

RangeUp to 100m (330 ft) over a single CAT 5e/6/7 cable. Solid core CAT 6a/7 STP recommended for best performance.
Video Resolution & Depth 1920 x 120024-bit color depth
Latency Less than 1ms
USB Device Support & ThroughputsHigh-Speed devices (USB 2.0) - up to 40 Mbps Full-Speed devices (USB 2.0 & 1.1) - up to 12 Mbps Low-Speed devices (USB 2.0 & 1.1) - up to 1.5 Mbps
USB Hub Support Any single chain caninclude up to 4 USB hubs
USB Host Support xHCI (USB 3.0), EHCI(USB 2.0), OHCI/UHCI (USB 1.1)
AC Adapters Input: 100-240 V AC, 50 –60 Hz | Output: 5V DC, 3A (15 W)
Power Available to USB Device at REX500 mA each port
Maximum USB Devices Supported 30USB devices
Enclosure Material Silver anodized alumminum
Enclosure Dimensions 112 mm x 175 mm x 30 mm (4.4" x 6.9" x 1.18")
LOCAL EXTENDER (LEX)
Video Connector 1 x DVI-D In (24-pin connector)
USB Connector 1 x USB Type B Receptacle
Link Connector 1 x RJ45
REMOTE EXTENDER (REX)
Video Connector 1 x DVI-D Out (24-pin connector)
Link Connector 1 x RJ45
USB Connector 3 x USB Type A Receptacles
ENVIRONMENTAL
Operating Temperature Range0°C to 40°C (32°F to 104°F)
Storage Temperature Range-20°C to 70°C (-4°F to 158°F)
Operating Humidity20% to 80% relative humidity, non-condensing
COMPLIANCE
EmissionsFCC Part 15 Class A, CE Class A, ICES-003 Class A
ImmunityCE EN 55024
EnvironmentalRoHS2 (CE)
SUPPORT
Warranty2-year

Contacting Technical Support

If you are experiencing problems not referenced in Troubleshooting section, contact Icron's Technical Support for further assistance.

Warranty Information

Limited Hardware Warranty

Icron Technologies Corporation warrants that any hardware products accompanying this documentation shall be free from significant defects in material and workmanship for a period of two years from the date of purchase. Icron Technologies Corporation's hardware warranty extends to Licensee, its customers, and end users.

The Warranty does not include repair of failures caused by: misuse, neglect, accident, modification, operation outside a normal operating environment, failure caused by service of the device by non-authorized servicers, or failure caused by a product for which Icron Technologies Corporation is not responsible. Opening the enclosures will void warranty.

Hardware Remedies

Icron Technologies Corporation's entire liability and the Licensee's exclusive remedy for any breach of warranty, shall be, at Icron Technologies Corporation's option, either (a) return of the price paid or (b) repair or replacement of hardware, which will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. These remedies are void if failure of the hardware has resulted from accident, abuse, or misapplication.

Limitation of Liability

The hardware warranty set forth in this agreement replaces all other warranties. Icron Technologies Corporation expressly disclaims all other merchantability and fitness for a particular purpose and noninfringement of third-party rights with respect to the hardware.

Icron Technologies Corporation dealer, agent, or employee is not authorized to make any modification extension, or addition to this warranty. Under no circumstances will Icron Technologies Corporation, its suppliers or licensors be liable for any costs of procurement or substitute products or services, lost profits, loss of information or data, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use Icron Technologies Corporation product or service, even if Icron Technologies Corporation, its suppliers or licensors have been advised of the possibility of such damages. In no case shall Icron Technologies Corporation, its suppliers and licensors' liability exceed the actual money paid for the products at issue.

Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental, consequential, special or indirect damages, the above limitation may not always apply. The above limitation will not apply in case of personal injury where and to the extent that applicable law requires such liability..

Obtaining Warranty Service

To obtain warranty service, you must contact Icron Technologies Corporation within the warranty period for a Return Material Authorization (RMA) number. Icron Technologies Corporation will not accept returns without an authorized RMA number. Be sure you have the serial numbers of the local extender and remote extender before calling. Package the product appropriately for safe shipment and mark the RMA number on the outside of the package. The package must be sent prepaid to Icron Technologies Corporation. We recommend that you insure it or send it by a method that provides for tracking of the package. The repaired or replaced item will be shipped to you, at Icron Technologies Corporation's expense, not later than thirty days after Icron Technologies Corporation receives the defective product.

Address the returned product to:

RMA Coordinator

Icron Technologies Corporation

4664 Lougheed Highway, Suite 221

Burnaby, BC Canada

V5C 5T5

Contacting Sales

sales@icron.com

Tel: +1 604 638 3920

Contacting Technical Support

icron.com/support

Tel: +1 604 638 3939

To help us serve you better, please include the following information with your technical support request:

• Host computer make and model
• Type of Operating System installed (e.g. Windows 8.1, Windows 10, OS X 10.11, etc.)
• Part number and serial number for both the LEX and REX units
• Make and model of any USB device(s) attached to the EL5353
- Description of the installation (Host computer model, transmission media used, and information on the USB devices)
• Description of the problem

Technical Glossary

Category 5e/6/7 (CAT 5e/6/7) Network Cabling

Category 5e cable is commonly also referred to as CAT 5e. This cabling is available in either solid or stranded twisted pair copper wire variants and as UTP (Unshielded Twisted Pair) or STP (Shielded Twisted Pair). UTP cables are not surrounded by any shielding making them more susceptible to electromagnetic interference (EMI). STP cables include shielding over each individual pair of copper wires and provides better protection against EMI. For best performance of this product, solid core Category 6a/7 STP cable with Category 6a/7 RJ45 connectors is recommended.

USB Cables

USB cables have two distinct connectors. The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub. The Type B connector is used to attach the USB cable to a USB device.

Icron EL5353 - USB Cables - 1

RJ45

The Registered Jack (RJ) physical interface is what connects the network cabling (CAT 5e/6/7) to the Local Extender unit and Remote Extender unit. You may use either the T568A scheme (Table 1) or the T568B scheme (Table 2) for cable termination as this extender uses all four pairs of the cable. RJ45 connectors are sometimes also referred to as 8P8C connectors.

RJ45 Pin Positioning

Table 1 - T568A Wiring Table 2 - T568B Wiring

PIN PAIR WIRE CABLE COLOR PIN PAIR WIRE CABLE COLOR
1 3 1 WHITE/GREEN 1 2 1 WHITE/ORANGE
2 3 2 GREEN 2 2 2 ORANGE
3 2 1 WHITE/ORANGE 3 3 1 WHITE/GREEN
4 1 2 BLUE 4 1 2 BLUE
5 1 1 WHITE/BLUE5 1 1 WHITE/BLUE
6 2 2 ORANGE6 3 2 GREEN
7 4 1 WHITE/BROWN7 4 1 WHITE/BROWN
8 4 2 BROWN8 4 2 BROWN

Pair 2 Pair 3 Pair 1 Pair 4 1 2 3 4 5 6 7 8 W-G G W-O BL W-BL O W-BR BR

Pair 2 Pair 1 Pair 3 Pair 4 1 2 3 4 5 6 7 8 W-O O W-G B W-BL G W-BR BR

Icron EL5353 - RJ45 Pin Positioning - 3

icron

Icron Technologies Corporation

4664 Lougheed Highway, Suite 221

Burnaby, BC Canada

V5C 5T5

Tel: +1 604 638 3920

Fax: +1 604 638 3930

icron.com

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Product information

Brand : Icron

Model : EL5353

Category : USB extender