JTS327 - Computer accessory j5create - Free user manual and instructions

Name: JTS327
Brand: j5create
Rating: 9.5 (137 reviews)

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Product Type	Multi-Angle Laptop Docking Stand with Dual HDMI
Brand	j5create
Model	JTS327
Connectivity	2 x HDMI 2.0, USB-C (power delivery pass-through), USB-A
Max Resolution	4K @ 60Hz (single display) or 1080p @ 60Hz (dual displays)
Material	Aluminum alloy and ABS plastic
Dimensions (LxWxH)	260 x 200 x 25 mm (folded); adjustable height up to 150 mm
Weight	1.2 kg
Power Supply	USB-C PD 3.0 up to 100W (via included power adapter)
Compatibility	Laptops with USB-C or USB-A port; Windows and macOS
Stand Adjustability	Multi-angle tilt (0° to 45°) and height adjustable
Cooling	Passive ventilation design
Extra Features	Built-in cable management, anti-slip pads, security lock slot
Warranty	2 years limited
Package Contents	Docking stand, USB-C cable, power adapter, user manual

Frequently Asked Questions - JTS327 j5create

Does the JTS327 support dual monitors?

Yes, the JTS327 features two HDMI ports. When using both, each display can run at up to 1080p @ 60Hz. For a single display, it supports 4K @ 60Hz.

Is my laptop compatible with this docking stand?

The JTS327 works with any laptop that has a USB-C port supporting DisplayPort Alt Mode or a USB-A port (for data only). It is compatible with Windows 10/11 and macOS 10.12 or later.

Can I charge my laptop through the stand?

Yes, the stand supports USB-C Power Delivery up to 100W. Connect the included power adapter to the stand, and it will charge your laptop while in use.

How do I adjust the stand angles?

The stand has a multi-angle hinge that allows you to tilt the laptop from 0° to 45°. Simply lift or lower the laptop platform to the desired angle.

Does the stand support MacBook with M1/M2 chips?

Yes, the JTS327 is compatible with Apple MacBook Air and Pro models with M1, M2, M3 chips. Ensure you have the latest drivers installed if using dual monitors.

What should I do if no video signal appears?

First, verify that your laptop supports DisplayPort Alt Mode over USB-C. Try using a different USB-C cable or port. If using a USB-A connection, video output is not supported (only data). Restart your laptop and reconnect the stand.

Can I use the stand with a tablet?

The stand is designed for laptops up to 15.6 inches. Some tablets with USB-C video output may work, but the physical size may not fit securely.

How do I clean the docking stand?

Use a soft, dry cloth to wipe the aluminum and plastic surfaces. Do not use any liquid cleaners or abrasive materials. Keep the ports free of dust.

Does the stand include a warranty?

Yes, j5create provides a 2-year limited warranty against defects in materials and workmanship. Register your product on their website to activate.

Can I daisy-chain monitors?

No, the JTS327 does not support daisy-chaining via DisplayPort MST. Each HDMI port connects to a separate display directly. For dual monitors, connect each monitor to its own HDMI port on the stand.

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USER MANUAL JTS327 j5create

Multi-Angle Dual HDMI™ Docking Stand (JTS427) Multi-Angle 4K Docking Stand (JTS327) Multi-Angle Laptop Stand (JTS127)

English

■ Features

- Fits most la

• Aluminum construction with

- Adjustable viewing angles and heights help reduce eye strain and improve posture - Nonlinear protection aids help prevent clipping and scratches

- Nonsp protective pads help prevent slipping air - Foldable design for easy storage and portability

- Supports 4K HDMI™ or dual 1080p HDMI™ (JITS427) display on compatible USB-C® laptops with

DisplayPort™ 1.2 alt mode with MST support* (JTS427)

- Integrated USB-C ^ mini dock offers support for dual HDMI ^ , network access, and three USB ^ ports

o easily create a 4K HDMI ^™ or dual 1080p HDMI ^™ (JS42.7) setup with your Thunderbolt ^™ 3/4 or USB-C ^® laptop with DRC ^™ /bit mode

o Two 5Gbps Type-A ports for data transfer, syncing, or charging USB™ devices

o One USB-C® port with 5Gbps data transfer and support for 100W power pass-through

o Reliable network connectivity via the Gigabit Ethernet port (JTS427)

■ System Requirements

- Available USB-C® port that supports DisplayPort™ alt mode and USB™ Power Delivery 2.0 or 3.0. Please

refer to the manufacturer of your hardware for more information on your device.

- DisplayPort™ V1.2 required on graphics card or video source to support 4K resolution @ 50 Hz - The host device must support Multi-Stream Transport (MST) and DisplayPort™ 1.2 to achieve

dual-monitor configuration (JTS427)

- The MST protocol is not currently supported by macOS® (JTS427)

*macOS® only supports SST, which means all connected monitors will show the same content.

■ SPECIAL NOTES

- A 4K-capable display and cable are required for obtaining the 3840 x 2160 resolution

- If connected to a USB™ 2.0 host port, or if using a USB™ 2.0 host cable, performance may be limited

- The dock can connect to a USB-C® port that doesn't support Power Delivery, but it will not pass power through the connected device.

- If you are using a high-powered USB™ device, attach a USB-C® power adapter to the power delivery.

port for optimal performance

- To ensure files copy completely, do not remove the USB-C® power adapter while copying files. For

maximum performance, use a computer and USB-L® power adapter equipped with PD 3.0 - We arrive no more than one (1) bus approved/notable internal hard disk drive to be supported to

- We advise to more than one (1) but-powered/portable internal hard disk drive to be connected to the USB™ hub at a time

2018年第一季度报告

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■ Functions

• Geschäft v

trois ports USB ^® a Colon fuel-investment software UDMW. IV, on double UDMW 1600s, UTF-427; non-veter

Customer Service: 888-988-0488

Technical Support: 888-689-4088

Email: service@jscreate.com

SOPORTE TÉCNICO

Número gratuito: +1-888-988-0488

Kaijet Technology International B.V.

Telefoonnummer: +31-(0)6-2880 2882

Adres: Zomerdoorn 20, Rotterdam, Netherlands 3068MZ

E-mail: service@j5create.com

TECHNIKAL SEGİTSÉG

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Dansk Norsk Suomi

jScreate offers a limited 2-year warranty. User's wear & tear damage is not included. The user shall call on email if create your own service with the default information of the product and obtain a return.

email jscreate customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight cost and we will take care of

authorized horizontal bands are responders for one-way freight users and we have used of one-way freight back. In order to obtain a return authorization number, users should have the following

information handy when calling or emailing the service team

(i) a copy of the original purchase (ii) a product serial number

(iii) a description of the problem

(iv) customer's name, address, and telephone number

Jscreate does not warrant that the operation of the product will be uninterrupted or error-free. Jscreate is not responsible for damage arising from failure to follow instructions relating to the product's use. This

warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in

materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on parts; (c) damage caused by use with a net. These products (if: gloves covered by natural

plastic on ports; (c) damage caused by use with non-jscreate products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f)

damage caused by operating the product outside the permitted or intended uses described by 5-create;

(g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of iFereats as a iFereats authorized Service Provider (i) a product or part that has been

representative of jScreate or a jScreate Authorized Service Provider; (ii) a product or part that has been modified to alter functionality or capability without the written permission of jScreate; or (i) if any jScreate

serial number on the product has been removed or defaced. If such a situation occurs, jScreate will

calculate the cost of materials and repair for your reference. This warranty is given by J\$create in lieu of any other warranties appeared as implied.

any other warranties expressed or implied

LIMITATION OF WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY

FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, ISCREATE DOES NOT EXCLUDE. LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE. INCLUDING THOSE THAT MAY

ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT, FOR A FULL UNDERSTANDING OF YOUR

RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTEN

NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET EORTH ARE EXCLUSIVE AND IN UILLOE ALL OTHER WARRANTIES. REMEDIES

AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.

J5CREATE'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS UNITED BY REPAIR OR RESELLER. TO SET SPLITABLE SOFTWARE, INCREASED ANALYTICALS

LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. ISCREATE'S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND ISCREATE DOES

NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WRITTEN, FINDS ANDRENTS (SEE) NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. FOR THIRD-PARTY CLAIMS

AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR

DAMAGED DATA OR SOFTWARE. JSCREATE DOES NOT WARRANT THAT THE OPERATION OF ANY JSCREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR EPES.

JSCREATE PRODUCT WILL BE UNINTERRUPTED OR LABOR FREE. JSCREATE'S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE

SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE

ARE RESPONSIBLE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT

EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, JSCREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR

IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY

ABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS, SOME STATES, PROVINCES, LIBEDUCTIONS OR

CONDITIONS AGAINST HIDDEN FOR LATTEN DEFECTS. SOME STATES, PROVINCES, CONSULATIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS

DISCLAIMER MAY NOT APPLY TO YOU.

TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE. ISCREATE LIMITS THE DURATION

THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, EXCELATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED

WARRANTY AND, AT JSCREATE'S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES,

PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST. SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU

NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED

WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT

ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY

IN WHICH JSCREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN JSCREATE'S RECORDS. IF YOU

NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY). THEN ISCREATE MAY

OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.

For more information please visit our website at http://www.j5create.com

exactly as shown in the diagrams.

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USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. HDMI is a trademark of HDMI license derivative for Inc. (2) affiliates or its respective owners, registered or used in many jurisdictions worldwide. https://doi.org/10.103/10.104/10.105

Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Thunderbolt is a trademark of Intel Corporation, its affiliate or its respective owners, registered or used in many jurisdictions worldwide.

In particular, there are a list of many professional professionals who are in a research or approach to the extent of an inspection. The general of these issues, jurisdictions worldwide, other trademarks and trade names may be used in this document to refer to either the entities claiming the risks and/or names or their products and are the property of their respective owners. All corporate profits and service losses used are for identifying other employees using Use of these items, losses, and benefits that do not

and prosperity in the environment of the long-term equilibrium endorsement. No doubt any interest in the marks of others.

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Table of contents Click a title to access it

English
■ Features
- Fits most la
■ System Requirements
■ SPECIAL NOTES
port for optimal performance
N L L
■ Functions
• Geschäft v
SOPORTE TÉCNICO
Kaijet Technology International B.V.
Dansk Norsk Suomi

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Product information

Brand : j5create

Model : JTS327

Category : Computer accessory