DS13000EH - Generator DuroMax - Free user manual and instructions
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| Product Type | Dual Fuel Portable Generator |
| Brand | DuroMax |
| Model | DS13000EH |
| Peak Power (Gasoline) | 13,000 Watts |
| Running Power (Gasoline) | 10,500 Watts |
| Peak Power (Propane) | 12,000 Watts |
| Running Power (Propane) | 9,500 Watts |
| Engine Displacement | 500 cc OHV |
| Starting System | Electric Start (Battery included) & Recoil |
| Fuel Capacity | 8.3 Gallons |
| Run Time at 50% Load (Gasoline) | 12 Hours |
| Run Time at 50% Load (Propane) | 8.5 Hours (using 20 lb tank) |
| Voltage | 120/240V AC |
| Outlets | 4x 120V 20A GFCI, 1x 120V 30A Twist-Lock, 1x 240V 50A Outlet, 1x 12V DC |
| Weight | 210 lbs (95 kg) |
| Dimensions (L x W x H) | 28 x 26 x 26 inches |
| Noise Level | 74 dBA at 23 ft |
| Warranty | 3 Years Limited |
| Maintenance | Oil change every 50 hours; spark plug every 100 hours; air filter cleaning every 25 hours |
| Safety Features | Low Oil Shutdown, CO Alert Sensor, Circuit Breaker, Grounding Lug |
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USER MANUAL DS13000EH DuroMax
DS13000EH GENERATOR
User Manual
This manual provides information regarding the operation and maintenance of these products. We have made every effort to ensure the accuracy of the information in this manual. We reserve the right to change this product at any time without prior notice.
5800 Ontario Mills Pkwy
Ontario, CA 91764 USA
www.DuroMaxpower.com
Call our Customer Care Team Toll Free 8-5pm PST Mon-Fri
844-DuroMax

CONTENTS
1. Introduction
Introduction 6
General Safety Procedures 7
Quick Start Guide (Gasoline) 10
Quick Start Guide (Propane).... 12
Generator Components.... 14
Package Contents 16
2. Generator Setup
Connect the Battery 19
Shipping Brace 20
Wheel Kit Installation.... 21
Adding Oil 22
Adding Gasoline 23
Grounding the Generator 24
High Altitude Operation 24
3. Starting the Generator
Checking the Oil 26
Check the Gas Level 27
Starting the Generator Using Gasoline 28
Starting the Generator Using Propane 30
4. Using the Generator
AC Usage 34
Connecting a Load to the Generator.... 36
DC Usage.... 38
Idle Control Usage 39
Using the Digital Multimeter 40
CONTENTS
5. Maintenance and Care
Maintenance Schedule....42
Maintenance Log 43
Checking the Oil 44
Changing the Oil....45
Cleaning the Air Filter 46
Spark Plug Maintenance 48
Emptying the Gas Tank 50
Cleaning the Fuel Filter Cup....52
Storage and Transportation 53
Specifications....54
6. Troubleshooting
Basic Troubleshooting ....56
Changing / Inspecting the Carbon Brushes 57
Changing / Inspecting the AVR 58
7. Warranty....64
8. Contact Information....68

INTRODUCTION
DuroStar has cemented its reputation as one of the markets leading power equipment companies who are headquartered in the US. All of our products are manufactured to the strictest guidelines and go through countless testing in all phases of production.
Evolving our strong engine line, DuroStar has complemented its offerings to include Pressure Washers, Water Pumps, Engines and now offering V-Twin engines. Reliability is the highest standard we hold ourselves to, whether its powering a heater during a winter storm that knocks out power, dewatering a flooded property, or washing away a deck for the summer season


STOP
Please do not return to store.
Duromax representatives are ready to help you with any questions, concerns, or issues about your new product. We can guide you through assembly, start up, and how to operate your new generator. We want you to be able to put your new generator to use right away!
CALL US BEFORE YOU CONSIDER RETURNING THE PRODUCT!
TOLL FREE 1-844-DUROMAX
Notice Regarding Emissions
Engines that are certified to comply with U.S. EPA emission regulations for SORE (Small off Road Equipment), are certified to operate on regular unleaded gasoline, and may include the following emission control systems: (EM) Engine Modifications and (TWC) Three-Way Catalyst (if so equipped).
GENERAL SAFETY PROCEDURES

SAFETY ALERT SYMBOL
The safety alert symbol is used with one of the safety words (DANGER, CAUTION, or WARNING) to alert you of hazards. Please pay attention to these hazard notices both in this manual and on the generator.
Please familiarize yourself with the following safety symbols and words:
- DANGER: Indicates a hazard that will result in serious injury or death if instructions are not followed.
- WARNING: Indicates a strong possibility of causing serious injury or death if instructions are not followed.
- CAUTION: Indicates a possibility of personal injury or equipment damage if instructions are not followed.

DANGER: This generator produces poisonous carbon monoxide gas when running. This gas is both odorless and colorless. Even if you do not see or smell gas, carbon monoxide may still be present. Breathing this poison can lead to headaches, dizziness, drowsiness, and eventually death.
• Use outdoors ONLY in non-confined areas.
- Keep several feet of clearance on all sides to allow proper ventilation of the generator.

WARNING: The exhaust from this product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

WARNING: This generator produces heat when running. Temperatures near exhaust can exceed 150^ F ( 65^ C).
- Do not touch hot surfaces. Pay attention to warning labels on the generator denoting hot parts of the machine.
- Allow generator to cool several minutes after use before touching engine or areas which heat during use.
GENERAL SAFETY PROCEDURES

WARNING: This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death. A nearby open flame can lead to an explosion even if not directly in contact with gas.
- Do not operate near an open flame.
- Do not smoke near generator.
• Always operate on a firm, level surface.
• Always turn generator off before refueling. - Allow generator to cool for at least 2 minutes before removing fuel cap. Loosen cap slowly to relieve pressure in tank.
- Do not overfill gas tank. Gas may expand during operation. Do not fill to the top of the tank.
• Always check for spilled gas before operating.
• Empty the gasoline tank before storing or transporting the generator. - Before transporting, turn fuel valve to the off position and disconnect the spark plug.

WARNING: This generator produces a powerful voltage, which can result in electrocution.
- ALWAYS ground the generator before using it (see the "Grounding the Generator" portion of the "PREPARING THE GENERATOR FOR USE section).
- Generator should only be plugged into electrical devices, either directly or with an extension cord. NEVER connect to a building electrical system without a qualified electrician. Such connections must comply with local electrical laws and codes. Failure to comply can create a backflow of power, which may result in serious injury or death to utility workers.
-
Use a ground fault circuit interrupter (GFCI) in highly conductive areas such as metal decking or steel work. GFCIs are available in-line with some extension cords.
-
Do not use uncovered in rainy or wet conditions.
- Do not touch bare wires or receptacles (outlets).
- Do not allow children or non-qualified persons to operate.
GENERAL SAFETY PROCEDURES
In addition to the above safety notices, please familiarize yourself with the safety and hazard markings on the generator.

DANGER
Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide. This is a poison you cannot see or smell.
NEVER use inside a home or garage, EVEN IF doors and windows are open.
Only use OUTSIDE and far away from windows, doors, and vents.
QUICK START GUIDE (GASOLINE)

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Close-up of hands operating a battery pack with screw holes (no visible text or symbols)1. Remove shipping braces
The shipping braces prevent engine movement during shipment. Flip the generator over and remove the brightly colored brace between the motor and the frame.

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Close-up of a hand adjusting a cable or wire component with a bulb (no visible text or symbols)2. Add oil
The oil fill cap is located on the lower engine block to the right of the recoil start housing. Remove the oil fill cap and fill with 10w30 oil.

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Person in plaid shirt holding a large container outdoors (no visible text or symbols)3. Add gasoline
The fuel cap is located on top of the fuel tank. Fill the tank with fresh unleaded gasoline 87 octane or higher. The tank is full when you see fuel in the bottom of the fuel filter cup. DO NOT overfill the tank.

4. Turn breaker off
The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator.

5. Turn fuel switch to GAS
The fuel switch is located on the left front panel. Rotate the switch clockwise to the GAS position to turn on the gas supply.

6. Turn battery switch on
The battery switch is located on the top center of the main power panel. Turn the switch ON to allow power to the push button start.

7. Turn idle control off
The idle control is located on the top center of the main power panel. Turn the switch OFF to prevent the unit trying to idle down before the engine is warmed up.

8. Start generator
The push button start left side of the main power panel. Press the button for 1 second to start the generator.

9. Turn breaker on
The breaker is located on the right side of the front power panel. Flip the breaker up to allow power to flow to the receptacles.

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Close-up of an electronic power outlet terminal with AC 120V 30A and AC 120V 20A connectors and a cable (no readable text beyond labels)10. Connect devices
Connect your devices to the receptacles on the front panel. Start with the largest loads first.
QUICK START GUIDE (PROPANE)

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Close-up of hands operating a mechanical switch or battery pack (no visible text or symbols)1. Remove shipping braces
The shipping braces prevent engine movement during shipment. Flip the generator over and remove the brightly colored brace between the motor and the frame.

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Close-up of a hand adjusting a cable with a bulb, no visible text or symbols2. Add oil
The oil fill cap is located on the lower engine block to the right of the recoil start housing. Remove the oil fill cap and fill with 10w30 oil.

3. Turn breaker off
The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator.

4. Turn fuel switch to Propane
The fuel switch is located on the left front panel. Rotate the switch counter-clockwise to the Propane position to turn on the fuel supply.

5. Connect propane hose
The propane inlet is located on the left hand front panel to the right of the fuel switch. Securely connect the propane hose to the inlet.

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Close-up of hands holding a tool with a pen, seated on a white surface (no visible text or symbols)6. Connect propane tank
The propane hose is located on the left side of the regulator, below the OHV valve cover. Screw the open ACME nut connection to your propane tank and turn the tank on.

7. Turn battery switch on
The battery switch is located on the top center of the main power panel. Turn the switch ON to allow power to the push button start.

8. Turn idle control off
The idle control is located on the top center of the main power panel. Turn the switch OFF to prevent the unit trying to idle down before the engine is warmed up.

9. Start generator
The push button start left side of the main power panel. Press the button for 1 second and release to start the generator.

10. Turn breaker on / connect
The breaker is located on the right side of the front power panel. Flip the breaker up to allow power to flow to the receptacles. Connect your devices to the receptacles on the front panel. Start with the largest loads first.
GENERATOR COMPONENTS

- Recoil Start – Easy Pull Recoil Start to start the engine without the electric start.
- Air Cleaner - a removable, cleanable, oiled, element that cleans the air going into the engine.
- Fuel Valve - On/Off valve that allows gasoline to the fuel switch.
- Fuel Tank - All metal 8.2 Gallon gasoline fuel tank.
- Power Panel - Contains the start switch, plugs, meters, and circuit breakers.
- Handles - Longest handles of any DuroStar Model allow easy movement across any surface.ad.
- Battery - 12V DC Battery that powers the Electric Start System
- Oil Fill and Dipstick - Use to add or check the oil.
- Fuel Switch - Fuel selection switch to choose Gas, Propane, or Storage mode.
- Propane Inlet - Provides a regulated LPG Fuel supply to the engine. (Intended for use with a LPG Source of 3 PSI or more.)
- Engine Switch – Push Button start switch. Press for 1 second to start the generator. Hold for 3 seconds to stop the generator.
- Charging Light - Will light when the generator is charging the onboard battery.

- Low Oil Alert – Will light only if the generator shuts down due to low oil.
- Battery Switch – Prevents battery discharge during storage.
- Idle Control - Slows the engine to save fuel and lower noise when no load.
- Circuit Breaker - Protects the panel from overload and short circuits.
- Multimeter - Displays voltage, hertz, and time running.
- 12v Auto - Provides a 12v automotive style plug for appliances and chargers.
- 120/240v 4-Prong Receptacle - Use to connect electrical devices that run 120 or 240 Volt, 60Hz, single phase, AC current (NEMA 14-50)
- 120/240v 4-Prong Twist Lock - Use to connect electrical devices that run 120 or 240 Volt, 60Hz, single phase, AC current (NEMA L14-30)
- 120v 3-Prong GFCI Receptacle - Use to connect electrical devices that run 120 Volt, 60Hz, single phase, AC current (NEMA 5-20)
- 120v 3-Prong Twist Lock - Use to connect electrical devices that run 120 Volt, 60 Hz, single phase, AC current (L5-30).
- Circuit Protectors - Protects the receptacles from overload.
PACKAGE CONTENTS
Your generator comes with the items listed below. Please check to see that all of the following items are included with your generator.

Double Sided
Screw Driver
Phillips and slot blade screwdriver used for generator maintenance.

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Two crossed wrenches shown side by side, no text or symbols present
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Metal T-shaped tool with a flanged shaft and pointed tip (no text or symbols visible)Spanner Spark Plug Wrench
Assorted wrenches used in generator maintenance and assembly. Commonly 8mm, 10mm, 13mm, and 15mm.
Used in spark plug maintenance, inspection, and installation.

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Black and white photo of a medical or laboratory device with a curved tube extending from its tip (no text or symbols visible)Oil Funnel w/ hose
Used to add oil to the generator without messy spills.

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Two black electrical plug connectors with metal pins, shown from different angles (no text or symbols visible)Plug Ends
Plug heads for the receptacles found on the generator are included to make or rewire your own cords.
Note: Actual tools may differ in appearance or design from image shown.

GENERATOR SETUP
Proper setup of your generator will get you going as soon as possible while making sure you and your equipment are safe and cared for.
GENERATOR SETUP
Connect the Battery

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Close-up of a hand holding a wrench to adjust or install a black mechanical component (no visible text or symbols)1. Remove the battery cover
a. Remove the battery cover plate using the wrench from the toolkit.

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Close-up of a hand inserting a component into a device (no visible text or symbols)2. Locate the negative cable
a. Locate the negative battery cable above and behind the battery. One side is connected to ground and the other end needs to be connected to the battery.
b. Route the free end to the negative battery terminal.

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Close-up of hands using a screwdriver to adjust or install a mechanical component (no visible text or symbols)3. Connect the negative cable
a. Push the black rubber boot up the wire to expose the connector.
b. Securely connect the free end of the battery cable to the negative battery terminal using the screw and nut from the battery with the screwdriver and wrench from the toolkit.

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Close-up of a black electronic device with visible wiring and components (no text or symbols)4. Reinstall the battery plate
a. Cover the connected terminal with the black rubber boot.
b. Reinstall the battery cover plate using the wrench from the toolkit.
GENERATOR SETUP
Step 1 - Remove Shipping Brace

1. Unpack
a. Remove the generator from the box.
b. Place the largest piece of packing foam on a flat surface.
c. Flip the generator upside down on the pad.
CAUTION: NEVER Attempt this if you have put fuel or oil in the generator.

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Close-up of hands operating a battery pack with screws and components (no visible text or symbols)2. Remove brace
a. Completely remove each of the 4 bolts holding the orange metal brace in place.
b. Remove the brace.
c. This piece is no longer needed and can be discarded.

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Simple black-and-white icon of a trash bin (no text or symbols)Note: Shipping braces can be thrown away. They will not be needed again.
Step 2 - Wheel Kit Installation (Optional)

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Close-up of hands assembling or adjusting a mechanical component (no visible text or symbols)1. Install support legs
Secure the support legs to the frame with provided bolts and lock nuts.

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Close-up of a mechanical component with a cylindrical shaft and mounting bracket (no visible text or symbols)2. Install wheels
a. Insert wheel bolt through frame and secure with provided nut.
b. Slide one wheel over each axle end and secure with the provided retaining pins.

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Close-up of a car tire with a central hub and mounting screws (no visible text or symbols)3. Install Handles
Attach the handles to the brackets on the frame using the provided bolts and nuts.

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Close-up of a person adjusting a mechanical component with a hand adjusting the part (no visible text or symbols)Do not over tighten the handles, it will prevent free movement.
GENERATOR SETUP (CONTINUED)
Step 3 - Adding Oil
The generator requires engine oil to operate properly. The generator, when new from the package contains no oil in the crankcase*. You must add the proper amount of oil before operating the generator for the first time. This amount is equal to the oil capacity of the engine crankcase:
| Model Number | DS13000EH |
| Engine Oil Capacity | 40.5 fl. oz (1.2L) |
WARNING: Do not apply engine oils with additives or 2-stroke gasoline engine oils. They don't have enough lubrication, and may shorten the engine's service life.

bar
SAE | Temperature Range | Value | | :--- | :--- | | 10W-30 | 10W-30 | | 30 | 30 | | 5W-30 | 5W-30 | ENVIRONMENTAL TEMPERATURE ENVIRONMENTAL TEMPERATUREEngine oil recommended: SAE 10W-30. Viscosity varies with regions and temperatures. Choose your oil viscosity using the chart to the left.
* A small amount of oil from factory testing may be present on arrival.

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Close-up of a hand adjusting a mechanical component with a threaded bolt (no visible text or symbols)1. Add oil
a. Make sure the generator is on a level surface.
b. Unscrew the oil filler/dipstick cap from the engine.
c. Using a funnel, add the appropriate amount of oil into the crankcase. You will know the crankcase is full when the oil level has reached the lower lip of the opening you have just poured the oil into.
d. Replace oil filler cap.

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Close-up of a mechanical component with a threaded circular feature (no visible text or symbols)
WARNING: DO NOT overfill the crankcase. This may damage the motor and shorting overall life of your generator.
Step 4 - Adding Gasoline

WARNING: Gasoline and gas fumes are highly flammable.
• Do not fill tank near an open flame.
• Do not overfill. Always check for fuel spills.
To ensure that the generator runs smoothly use only FRESH, UNLEADED GAS WITH AN OCTANE RATING OF 87 OR HIGHER.

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Close-up of a hand pressing down on a mechanical component (no visible text or symbols)
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Close-up of hands holding a yellow container, partially obscured by a wooden fence (no visible text or symbols)
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Person sitting on a metal bench, viewed from above (no visible text or symbols)2. Add Gasoline
a. Make sure the generator is on a level surface.
b. Unscrew gas cap and set aside (NOTE: the gas cap may be tight and hard to unscrew).
c. Slowly add unleaded gasoline to the fuel tank. Be careful not to overfill. Please refer to the chart below to find the gas capacity of your generator model. The fuel gauge on the top of the gas tank indicates how much gasoline is in the generator gas tank.
d. Replace fuel cap and wipe up any spilled gasoline with a dry cloth.
NOTE: Gas can expand. Do not fill the gas tank to the very top. Leave a minimum of 1.5 in of open space.
IMPORTANT:
• Never use an oil/gasoline mixture. Never use old gas.
- Avoid getting dirt or water in the fuel tank.
• Gas can age in the tank and make it hard to start up the generator in the future.
- Never store generator for extended periods of time with fuel in the tank.
GENERATOR SETUP (CONTINUED)
Step 5 - Grounding the Generator

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Close-up of a white cable with exposed wire wrapped around a circular component, next to a black panel with 'PROTECH' and a cross symbol (no readable text or labels)1. Attach grounding wire
a. Ground the generator by tightening the grounding nut against a grounding wire.
b. Connect the other end to a copper or brass grounding rod that's driven into the earth.
A generally acceptable grounding wire is a No. 12 AWG (American Wire Gauge) stranded copper wire.

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Close-up of a mechanical component with a metallic shaft and threaded end, resting on grassy ground (no visible text or symbols)Grounding codes can vary by location. Please contact a local electrician to check the grounding regulations for your area.

WARNING: Failure to properly ground the generator can result in electrocution.
High Altitude Operation
At high altitude, the standard carburetor air/fuel mixture will be too rich. Performance will decrease, and fuel consumption will increase. A very rich mixture will also foul the spark plug and cause hard starting. Operation at an altitude that differs from that at which this engine was certified, for extended periods of time, may increase emissions. High altitude performance can be improved by specific modifications to the carburetor. If you always operate your generator at altitudes above 3,000 feet (900 meters), have a dealer perform this carburetor modification. This engine, when operated at high altitude with the carburetor modifications for high altitude use, will meet each emission standard throughout its useful life. Even with carburetor modification, engine horsepower will decrease about 3.5% for each 1,000-foot (300-meter) increase in altitude. The effect of altitude on horsepower will be greater than this if no carburetor modification is made.
When the carburetor has been modified for high altitude operation, the air/fuel mixture will be too lean for low altitude use. Operation at altitudes below 3,000 feet (900 meters) with a modified carburetor may cause the engine to overheat and result in serious engine damage.

STARTING THE GENERATOR
If this is not your first time using the generator there are still steps you should take to prepare it for operation each time you use it.
IMPORTANT: At this point you should be familiar with the procedures described in the first portion of this section entitled "GENERATOR SETUP" If you have not yet read this section, go back and read it now.
BEFORE YOU START YOUR GENERATOR
Step 1 - Check the oil

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Close-up of a hand holding a small object, possibly a tool or device, with no visible text or symbols.
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Close-up of a medical or laboratory device with a metallic rod inserted into a textured, fibrous material (no visible text or symbols)
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Close-up of hands holding a black object with a metallic clip, no visible text or symbols1. Check the oil
The generator is equipped with an automatic shutoff to protect it from damage due to low oil. Nonetheless, you should check the oil level of the engine before each use to ensure that the engine crankcase has a sufficient amount.
To check the oil level:
a. Make sure the generator is on a level surface.
b. Unscrew the oil filler/dipstick cap.
c. With a dry cloth, wipe the oil off of the stick on the inside of the cap.
d. Insert the dipstick as if you were replacing the cap and then remove again. There should now be oil on the stick. If there is no oil on the stick, or oil only at the very end of the stick, you should add oil until the engine crankcase is filled (see "Adding Oil" portion of the "Maintenance" section).
e. Be sure to replace the cap when finished checking oil.
NOTE: The oil capacity for your generator can be found in the "Specifications" section of this manual.
Step 2 - Check the gas level

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Close-up of a car door with a double-headed lock and a parking sign (no readable text or symbols)1. Check Fuel Level
Before starting the generator, check to see that there is sufficient gasoline in the fuel tank. The fuel gauge on top of the tank will give a rough estimate of the gasoline level. The gauge will appear white then fill red as the tank is filled.
Note: Fuel gauge may not register with less than 1/3 fuel tank full.

WARNING: Gasoline and gasoline fumes are highly flammable.
• Do not fill tank near an open flame.
• Always allow engine to cool for several minutes before refueling.
- DO NOT overfill fuel tank. Fuel expands when shaken or heated. ALWAY leave 1^1/2 space or more at the top of the tank.
- ALWAYS use fresh fuel or stabilized fuel. Old gasoline (older than 30 days) can cause permanent damage to the fuel system.
• Always check for fuel spills.
STARTING THE GENERATOR
Starting the Generator Using Gasoline

1. Turn breaker OFF
The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator.

2. Turn fuel switch to GAS
The fuel switch is located on the left front panel. Rotate the switch clockwise to the GAS position to turn on the gas supply.

3. Turn battery switch ON
The battery switch is located on the top center of the main power panel. Turn the switch ON to allow power to the push button start.

4. Turn idle control OFF
Turn the idle control switch to the off position.

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Close-up of a finger pressing a circular button on a black surface (no text or symbols visible)5. Start the Generator
The push button start left side of the main power panel. Press the button for 1 second and release to start the generator.

6. Turn breaker ON / Connect
The breaker is located on the right side of the front power panel. Flip the breaker up to allow power to flow to the receptacles. Connect your devices to the receptacles on the front panel. Start with the largest loads first.

CAUTION: LPG must be shut off when using gasoline!

CAUTION: Gasoline must be shut off when using LPG!

CAUTION: Disconnect all electrical loads from the generator before attempting to start!

WARNING: Operating the starter motor for more than 5 seconds can damage the motor. If the engine fails to start, release the switch and wait 10 seconds before operating the starter again.
STARTING THE GENERATOR (CONTINUED)
Starting the Generator Using Propane

1. Turn breaker off
The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator.

2. Turn fuel switch to Propane
The fuel switch is located on the left front panel. Rotate the switch counter-clockwise to the Propane position to turn on the fuel supply.

3. Connect propane hose
The propane inlet is located on the left hand front panel to the right of the fuel switch. Securely connect the propane hose to the inlet.

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Person in plaid shirt using a tool to cut or mark a small object on a white surface (no visible text or symbols)4. Connect propane tank
There propane hose is located on the left side of the regulator, below the OHV valve cover. Screw the open ACME nut connection to your propane tank and turn the tank on.

5. Turn idle control OFF
Turn the idle control switch to the off position.

6. Turn battery switch ON
The battery switch is located on the top center of the main power panel. Turn the switch ON to allow power to the push button start.

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Close-up of a finger pressing a circular button labeled 'LINE' (no additional text or symbols visible)7. Start
The push button start left side of the main power panel. Press the button for 1 second and release to start the generator.

8. Turn breaker on / connect
The breaker is located on the right side of the front power panel. Flip the breaker up to allow power to flow to the receptacles. Connect your devices to the receptacles on the front panel. Start with the largest loads first.
STARTING THE GENERATOR (CONTINUED)
Starting the Generator Using Propane

WARNING: WHEN USING THE GENERATOR WITH LPG, MAKE SURE THERE IS NO POSSIBLE IGNITION SOURCE CLOSE TO THE GENERATOR.
- Before using, make sure all of the LPG connectors and hoses are well connected and sealed.
- Connect electrical devices to generator ONLY after the engine runs smoothly. (There may be remnant gasoline in the carburetor; this can cause unsteady engine performance for several minutes)
- If the propane gas leaks, shut off the LPG supply first and then quickly unplug or turn off any electrical devices powered by the unit.
- When stopping the engine, unplug or turn off any electrical devices, turn off the Main Circuit Breaker and then turn off the LPG Supply. After the engine has stopped turn the Battery Switch to 'OFF' position.

USING THE GENERATOR
If this is not your first time using the generator there are still steps you should take to prepare it for operation each time you use it.
IMPORTANT: At this point you should be familiar with the procedures described in the first portion of this section entitled "GENERATOR SETUP" If you have not yet read this section, go back and read it now.
USING THE GENERATOR
AC Usage
- You may connect electrical devices running on AC current according to their wattage requirements.
- The chart below shows the rated and surge wattage of your generator according to its model number.
- The rated wattage corresponds to the maximum wattage the generator can output on a continuous basis.
- The surge wattage corresponds to the maximum amount of power the generator can output for a short period of time. Many electrical devices such as refrigerators require short bursts of extra power, in addition the rated wattage listed by the device, to stop and start their motors. The surge wattage ability of the generator covers this extra power requirement.
| Fuel Source Rated (Running Wattage) Surge (Peak) Wattage | |
| Gasoline 10500 13000 | |
| Propane 9975 12350 | |
The total running wattage requirement of the electrical devices connected to the generator should not exceed the rated wattage of the generator itself. To calculate the total wattage requirement of the electrical devices you wish to connect, find the rated (or running) wattage of each device. This number should be listed somewhere on the device or in its instruction manual.
If you cannot find this wattage, you may calculate it by multiplying the Voltage requirement by the Amperage drawn: Watts = Volts x Amps. If these specifications are not available you may estimate the Watts required by your device by using the chart on the next page.
Once you have found the rated wattage requirement of each electrical device, add these numbers to find the total rated wattage you wish to draw from the generator. If this number exceeds the rated wattage of the generator, DO NOT connect all these devices. Select a combination of electrical devices, which has a total rated wattage lower than or equal to the rated wattage of the generator.
| Tool or Appliance Rated | (Running) Watts Additional Surge Watts |
| Electric water heater (40 gal) 4000 0 | |
| Hot plate 2500 0 | |
| Radial arm saw 2000 2000 | |
| Electric Stove 1500 0 | |
| Circular Saw 1500 1500 | |
| Air compressor (1 HP) 1500 3000 | |
| Window air conditioner 1200 1800 | |
| Miter saw 1200 1800 | |
| Microwave 1000 2000 | |
| Well water pump 1000 1500 | |
| Reciprocating saw 960 1040 | |
| Sump pump 800 1200 | |
| Refrigerator freezer 800 1200 | |
| Furnace blower | 800 1300 |
| Computer | 800 0 |
| Electric drill | 600 900 |
| Television | 500 0 |
| Deep freezer | 500 800 |
| Garage door opener | 480 600 |
| Stereo | 400 0 |
| Box fan | 300 600 |
| Clock radio | 300 0 |
| Security system | 180 0 |
| DVD Player | 100 0 |
| Common light bulb | 75 |

CAUTION - The generator can only run at its surge wattage capacity for a very short time. Connect only electrical devices requiring a rated (running) wattage equal to or less than the rated wattage of the generator. Never connect devices requiring a rated wattage equal to the surge wattage of the generator.
NOTE: The above wattage figures are estimates only.
Try to check the wattage listed on your electrical devices before consulting this chart.
USING THE GENERATOR (CONTINUED)
Connecting a load to the generator
NOTE: Be sure to attach devices to the correct receptacle (outlet).
• 120v devices can be directly connected to the 120v ONLY receptacles.
- 120v devices can be connected to the 120/240v receptacle using an appropriate adapter.
• 240v devices can ONLY be connected the 240v receptacle.

CAUTION: Do not connect 50Hz or 3-phase loads to the generator.

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Close-up of an electrical terminal with a white cable inserted, showing socket and socket terminals (no readable text or symbols)1. Plug in devices
Plug in devices to the appropriate receptacle. When using the generator in 120/240v mode, balance the load as closely as possible. Placing more load on one side of the circuit will reduce the breaker trip period.

2. Turn breaker on
Flip the circuit breaker up to the on position to allow power to the receptacles.

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Exterior view of a modern two-story house at night, illuminated by streetlights (no signage or text visible)3. Turn on connected devices
Start or turn on appliances starting with the biggest loads first.
Choosing the right power cord
Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords, allow for a slightly higher rated wattage requirement for the electrical device. See table below for recommended cords based on the power requirement of the electrical device.
| DEVICE REQUIREMENTS WIRE GA | UGE BY LENGTH (ft.) | |||||
| AMPS | WATTS (120/240V) 10 25 50 100 150 | |||||
| 5 600 | /1200 18 16 14 12 10 | |||||
| 10 1200 | /2400 16 14 12 12 10 | |||||
| 15 1800 | /3600 14 14 12 12 10 | |||||
| 20 2400 | /4800 12 12 12 12 10 | |||||
| 25 3000 | /6000 12 10 10 10 8 | |||||
| 30 3600 | /7200 10 10 10 8 NR | |||||
| 40 4800 | /9600 8 8 6 6 NR | |||||
| 50 6000 | /12000 6 6 6 NR | NR | ||||
| *NR = NOT RECOMMENDED | ||||||
USING THE GENERATOR (CONTINUED)
DC Usage

CAUTION: The DC receptacle is for 12 Volt automotive-type appliances only. Do not connect any other device to this receptacle.

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Close-up of a finger pressing a circular button on a black device (no visible text or symbols)1. Start the generator
The push button start left side of the main power panel. Press the button for 1 second and release to start the generator.

2. Connect the 12v appliance
Use the standard 12v automotive plug to connect to chargers, tools, appliances, and more.
Idle Control Usage

1. Idle Control
The idle control feature lowers the RPM of the generator when there is no load to save gas and decrease engine noise.
When a load is applied the engine will resume normal speed to provide usable power.
Turn on the idle control when using intermittent loads like power tools and air compressors.

WARNING: Power is unusable when idle control is engaged.
- DO NOT use the idle control function when using the generator for backup house power.
- Idle control function will cause massive fluctuations in voltage and hertz.
• Low amperage loads may not trigger the idle up function.
USING THE GENERATOR (CONTINUED)
Using the Digital Multimeter
MULTI METER

METER SETTINGS
When the generator is started the display when read the current voltage. Press the MODE button to cycle through the multimeter functions.
1. Voltage
Displays the current voltage in Volts. American power is 220v - 240v (+/- 10%).
2. Frequency
Displays the current frequency in Hertz. American power is 60 Hz (+/- 10%)
3. Hours Running
Displays the current running time in Hours. Hold down the MODE button to reset.
4. Hours Total
Displays the total running time in Hours.

MAINTENANCE AND CARE
Proper maintenance and storage of your generator is essential to ensure trouble free use of your generator when you need it.
By following the maintenance and care requirements, you can keep your generator running smooth and efficient for years to come.
MAINTENANCE AND CARE
Proper routine maintenance of your generator is essential for safe, economical, and trouble-free operation. It will also help reduce air pollution.

WARNING: Improper maintenance, or failure to correct a problem before operation, can cause a malfunction in which you can be seriously injured or killed. Always follow the inspection and maintenance recommendations and schedules in this instruction manual.
• Make sure the engine is off before you begin any maintenance or repairs.
- Let the engine and exhaust system cool before touching.
- To reduce the possibility of fire or explosion, be careful when working around gasoline. Use only a nonflammable solvent, not gasoline, to clean parts. Keep cigarettes, sparks, and flames away from all fuel related parts.
Maintenance Schedule
Remember that this schedule is based on the assumption that your machine will be used for its designed purpose. Sustained high-load, high temperature operation, or use in unusually wet or dusty conditions, will require more frequent service.
| SERVICE | REGULAR SERVICE PERIOD | |||||
| BEFORE EACH USE | EVERY MO. OR 20 HRS | EVERY 3 MO. OR 50 HRS | EVERY 6 MO. OR 100 HRS | EVERY 12 MO. OR 300 HRS | ||
| ENGINE OIL CHECK | ||||||
| CHANGE | ||||||
| AIR CLEANER CHECK | ||||||
| CHANGE | ||||||
| SEDIMENT CUP CLEAN | ||||||
| SPARK PLUG CLEAN-ADJUST | ||||||
| REPLACE | ||||||
| SPARK ARRESTOR CLEAN | ||||||
| IDLE SPEED CHECK / ADJUST | ||||||
| VALVE CLEARANCE CHECK-ADJUST | ||||||
| COMBUSTION CHAMBER | CLEAN | 500 HOURS | ||||
| FUEL TANK / FILTER CLEAN | ||||||
| FUEL TUBE CHECK EVERY 24 MO. (REPLACE IF NECESSARY) | ||||||
| TO BE PERFORMED AT EVERY MONTH INDICATED OR HOUR INTERVAL WHICH EVER COMES FIRST | ||||||
MAINTENANCE LOG
| Date Generator Hours Maintenance Performed | ||
MAINTENANCE AND CARE (CONTINUED)
Checking the oil

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Close-up of a hand holding a small object, possibly a tool or device, with no visible text or symbols.
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Close-up of a medical or laboratory procedure with a pipette inserted into tissue (no visible text or symbols)
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Close-up of hands performing a handstand with a black bowl and a 'FL' logo visible (no readable text or symbols)1. Check the oil
The generator is equipped with an automatic shutoff to protect it from damage due to low oil. Nonetheless, you should check the oil level of the engine before each use to ensure that the engine crankcase has a sufficient amount.
To check the oil level:
a. Make sure the generator is on a level surface.
b. Unscrew the oil filler/dipstick cap.
c. With a dry cloth, wipe the oil off of the stick on the inside of the cap.
d. Insert the dipstick as if you were replacing the cap and then remove again. There should now be oil on the stick. If there is no oil on the stick, or oil only at the very end of the stick, you should add oil until the engine crankcase is filled (see "Adding Oil" portion of the "Maintenance" section).
e. Be sure to replace the cap when finished checking oil.
NOTE: The oil capacity for your generator can be found in the "Specifications" section of this manual.
Changing the oil
Worn out or dirty oil does not cool the generator properly and can lead to catastrophic engine damage.
In addition to regular oil changes, it is necessary to drain the oil from the crankcase if it has become contaminated with water or dirt.

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Close-up of a hand adjusting a mechanical component with a circular lens (no visible text or symbols)2. Remove drain plug
Using a 12 mm hex wrench, unscrew the oil drain plug, which is located on the crankcase underneath the oil filler/dipstick cap.
Allow all the oil to drain from the generator.

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Metallic rectangular food tray with slatted side and perforated top (no text or symbols visible)2. Drain oil
Drain oil into an approved oil disposal container. Contact your local auto parts store for information on oil disposal.

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Close-up of a hand adjusting a mechanical component with a circular knob (no visible text or symbols)3. Replace drain plug
Replace the oil drain plug and tighten with a 12 mm hex wrench.
MAINTENANCE AND CARE (CONTINUED)
Cleaning the air cleaner
Routine maintenance of the air cleaner helps maintain proper airflow to the carburetor. Check that the air cleaner is free of excessive dirt after every use.
Note: Improper maintenance may cause less air to enter the engine or dirty air to enter the engine causing overheating and engine wear.

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Close-up of hands installing or adjusting a mechanical component (no visible text or symbols)1. Open cleaner cover
Unhinge the clasps at the top and bottom of the air cleaner cover.

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Close-up of a hand holding a small rectangular object, possibly a device or component, with no visible text or symbols.2. Remove cleaner element
Remove the sponge-like elements from the casing.

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Close-up of a vehicle's front wheel and side-mounted air vent (no visible text or symbols)3. Wipe out cleaner casing
Wipe the dirt from inside the empty air cleaner casing.

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Person pouring liquid into a plastic container with a washing machine in the background (no visible text or symbols)4. Wash cleaner element
Wash the sponge-like elements in household dish detergent and warm water.

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Close-up of a person's hand pressing down on a mechanical component (no visible text or symbols)5. Dry cleaner element
Allow the elements to dry completely.

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Close-up of a hand pouring liquid into a container on a mechanical assembly (no visible text or symbols)6. Add engine oil to elements
Soak the dry elements in a small amount of engine oil. Ring out any excess oil.

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Close-up of a hand pressing down on a mechanical component (no visible text or symbols)7. Replace elements in casing
Replace the sponge-like elements in the air cleaner casing and replace the cover.
MAINTENANCE AND CARE (CONTINUED)
Spark Plug Maintenance
The spark plug is important for proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped.
Improper maintenance may cause reduced fuel economy, misfires, trouble starting, or damage to the spark plug threads.

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Close-up of a hand using a mechanical tool to adjust or install a vehicle component (no visible text or symbols)1. Remove spark plug cap
Pull on the spark plug cap to remove it.

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Close-up of a mechanical tool handle with a circular component, no visible text or symbols2. Remove spark plug
Unscrew the spark plug from the generator using the spark plug wrench included with this product.

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Close-up of a standard LVG engine spike with threaded shaft and mounting connector (no text or symbols visible)3. Inspect spark plug
Visually inspect the spark plug. If it is cracked or chipped, discard and replace with a new spark plug. We recommend using a F6RTC spark plug such as NGK BPR5ES.

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Close-up of a metallic cylindrical object with a circular metallic knob, no visible text or symbols4. Measure plug gap
Measure the plug gap with a gauge. The gap should be 0.7-0.8 mm (0.028-0.031 in).

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Close-up of a metallic circular component with engraved markings, partially embedded in a threaded bolt (no readable text or symbols)5. Clean and re-gap
If you are re-using the spark plug, use a wire brush to clean any dirt from around the spark plug base and then re-gap the spark plug.

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Close-up of a mechanical tool with a metallic handle and circular component, no visible text or symbols6. Replace spark plug
Screw the spark plug back into its place on the generator using the spark plug wrench.

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Close-up of a mechanical fuel nozzle assembly with attached components (no visible text or symbols)7. Replace spark plug cap
Replace the spark plug cap.
MAINTENANCE AND CARE (CONTINUED)
Emptying the Gas Tank
Before storing your generator for extended periods of time, you should drain your generator of gasoline.

CAUTION: Do not store fuel from one season to another. Gasoline sold at the pump today contains additives such as ethanol that even when stored properly may damage the fuel system components.

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Close-up of a mechanical component with a metallic bracket and screwdriver (no visible text or symbols)1. Shut fuel valve off
Turn the fuel valve to the "OFF" position.

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Close-up of a hand holding a metallic pipe fitting with a metal clamp, no visible text or symbols2. Remove fuel filter cup
Remove the fuel filter cup (see "Removing the Fuel Filter Cup" earlier in this section.

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Three mechanical components shown: a metallic cylindrical housing, a black ring, and a white plastic cover (no text or symbols visible)3. Empty fuel filter cup
Empty the fuel filter cup of any fuel.

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Close-up of a mechanical clamp or bracket assembly with no visible text or symbols4. Drain gas from generator
With a receptacle underneath the generator to catch the gas, turn the fuel valve to the "ON" position. Drain all the gas from the generator.

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Close-up of a mechanical component with a tool inserted, no visible text or symbols5. Shut fuel valve off
Turn the fuel valve to the "OFF" position.

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Close-up of a hand holding a metal mechanical component with engraved markings (no readable text or symbols)6. Replace fuel filter cup
Reinstall the fuel filter cup.

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Gray plastic container with a white hose and black connectors, isolated on white background (no text or symbols visible)7. Store emptied gas
Store the emptied gasoline in a suitable place and add fuel stabilizer to keep fuel fresh and usable.
MAINTENANCE AND CARE (CONTINUED)
Cleaning the fuel filter cup

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Close-up of a mechanical component with a metallic bracket and threaded rod (no visible text or symbols)1. Shut fuel valve off
Turn the fuel valve to the "OFF" position.

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Close-up of a hand holding a metallic mechanical component, possibly a valve or clamp, with no visible text or symbols.2. Remove fuel filter cup
Unscrew the fuel filter cup from the fuel valve using a wrench. Turn the valve towards you to unscrew

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Three mechanical components: a metallic cylindrical housing, a black ring, and a white plastic lid (no text or symbols visible)3. Clean filter cup
Clean the cup of all sediment using a rag or brush.

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Close-up of a hand holding a metallic mechanical component with engraved markings (no readable text or symbols)4. Replace fuel filter cup
Reinstall the fuel filter cup.
Storage and Transportation

CAUTION: Never place any type of storage cover on the generator while it is still hot.
When transporting your generator:
- Empty the gas tank (see "Emptying the Gas Tank" in the "Maintenance" section).
- Disconnect the spark plug.
- Do not obstruct any ventilation openings & keep the generator in a cool dry area.
| Storage Period Storage Preparation | |
| If you plan on starting the same day. | 1. Turn off the main breaker.2. Allow the unit to run 3 - 5 minutes.3. Turn off the battery switch.4. Store. |
| If you plan on starting the unit again within 30 days. | 1. Turn off the main breaker.2. Allow the unit to run 3 - 5 minutes.3. Turn off the fuel valve.4. Allow the unit to stall out.5. Turn off the battery switch.6. Add fuel stabilizer to the gas remaining in the tank.7. Store. |
| If you do not plan to start the unit for longer than 30 days. | 1. Turn off the main breaker.2. Allow the unit to run 3 - 5 minutes.3. Turn off the fuel valve.4. Allow the unit to stall out.5. Turn off the battery switch.6. Drain the fuel tank (See “Emptying the Gas Tank” in the “Maintenance” section)7. Drain the carburetora. Remove the drain bolt from the carburetor.b. Drain the small amount of remaining fuel from the carburetor bowl.8. Oil the cylindera. Remove the spark plug.b. Put 2 tbsp. of 10w30 motor oil directly into the spark plug holec. Pull the recoil start one time.d. Replace the plug.9. Remove the battery and place on tender indoors. |
SPECIFICATIONS
| AC Rated Wattage (Gasoline) 10500W | |
| AC Rated Wattage (Propane) 9975W | |
| AC Surge Wattage (Gasoline) 13000W | |
| AC Surge Wattage (Propane) 12350W | |
| AC Rated Voltage 120/240V | |
| AC Rated Frequency 60 Hz | |
| AC Phase Single | |
| DC Voltage 12V | |
| DC Amperage 8.3A | |
| Dimensions LENGTH 28in. | |
| WIDTH 22in. | |
| HEIGHT 23in. | |
| Engine Type 4-Stroke OHV Forced-Air | |
| Ignition System Non-Contact Transistor | |
| Displacement 500cc | |
| Starting Type | Electric / Recoil |
| Fuel Tank Capacity | 8.2 US Gal. (31L) |
| Oil Capacity 40.5 fl. oz. (1.2L) | |
| Run Time @ 50% (Gasoline) | 8.5 hr. |
| Run Time @ 50% (Propane) | 6.5 hr. (40 lb.) |
| Noise Level | <74db |

TROUBLESHOOTING
This section of the manual is to help you troubleshoot problems with your generator.
TROUBLESHOOTING
| Mode Description | ||
| Engine will not start | Engine Switch is “Off” Set engine switch to “run” | |
| Fuel Valve is “Closed” Turn fuel valve to “open” | ||
| Choke is open Close the choke | ||
| Engine is out of fuel Add fuel | ||
| Fuel is old or contaminated Change fuel | ||
| Spark Plug is dirty Clean spark plug | ||
| Spark Plug is broken Replace spark plug | ||
| Generator is not level | Move generator to a level surface | |
| Oil is low. Add / change oil | ||
| Engine runs, but there is no electrical output | Circuit breaker is “Off” Turn “on” circuit breaker | |
| Wiring connection is bad Replace extension cord(s) | ||
| Device connected to generator is malfunctioning | Disconnect malfunctioning device | |
| Generator runs, but does not support all electrical devices connected | Generator is overloaded | Disconnect 1 or more items to reduce the load |
| Device connected to generator is bad | Disconnect malfunctioning device | |
| Air Cleaner is dirty. Clean / replace the air filter | ||
Changing / Inspecting the Carbon Brushes
The carbon brushes in conjunction with the AVR regulates power from the generator. The carbon brushes are wearable parts and should be inspected every 250 running hours.

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Close-up of a mechanical fan or vent with a handle and ventilation grille (no visible text or symbols)1. Remove generator cover
Remove the 2 bolts of the generator cover then pull the cover off the generator.

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Close-up of a mechanical assembly with visible wiring and components (no text or symbols)2. Remove bolt from brush
Remove the bolt holding the carbon brush.

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Close-up of an automotive engine bay with visible wiring and components (no text or symbols)3. Disconnect AVR wires
Remove the two wires from the AVR on the carbon brush
TROUBLESHOOTING (CONTINUED)
Changing / Inspecting the Carbon Brushes (Cont.)

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3D rendered mechanical component with mounting holes and a central bracket (no text or symbols visible)4. Install new brush
Install new carbon brush with bolt.

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Close-up of a mechanical assembly with visible wiring and components (no text or symbols)5. Connect AVR wires
Insert and connect the 2 wires from the AVR, be sure to connect + and - correctly.

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Close-up of a mechanical component with a circular fan and attached bracket (no visible text or symbols)6. Replace generator cover
Replace the back cover of the generator and secure with the 2 bolts.
Changing / Inspecting the AVR
The carbon brushes in conjunction with the AVR regulates power from the generator. If the generator is overheated or overloaded, the AVR may be damaged and require replacement.

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Close-up of a metallic industrial fan or vent with a handle and ventilation grille (no visible text or symbols)1. Remove generator cover
Remove the 2 bolts of the generator cover then pull the cover off the generator.

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Close-up of a mechanical assembly with visible gears and a central shaft (no text or symbols)2. Remove AVR bolts
Remove the 2 bolts holding the AVR.

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Close-up of white plastic connectors attached to a black electrical plug (no visible text or symbols)3. Disconnect AVR wire clip
Disconnect the wire clip.
TROUBLESHOOTING (CONTINUED)
Changing / Inspecting the AVR (Continued)

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Close-up of a mechanical component with wires and a central hub (no visible text or symbols)4. Disconnect wires from brush
Remove the 2 wires from the AVR on the carbon brush.

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Black plastic mechanical component with attached wires and a small inset component (no visible text or symbols)5. Install new AVR
Install the new AVR with the 2 bolts.

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Close-up of mechanical components with wires and connectors (no visible text or symbols)6. Reconnect wires to brush
Reconnect the wire clip.

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Close-up of white plastic electrical connectors with wires, no visible text or symbols7. Reconnect the AVR wire clip
Insert and connect the 2 wires from the AVR, be sure to connect + and - correctly.

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Close-up of a metallic industrial fan or vent with a handle, mounted on a base with visible components (no text or symbols)8. Replace generator cover
Replace the back cover of the generator and secure with the 2 bolts.
WIRING DIAGRAM

WARRANTY
3-year Warranty
All DuroMax Power Equipment warrant the original purchasers to a 3-year Parts Warranty (Residential Use ONLY: Unusually heavy or commercial use is covered for a period of 1-year) in the event of failure due to defects in electrical or mechanical components. Freight on any items submitted for replacement or repair under the Warranty are the responsibility of the equipment owner. This warranty is non-transferable and only valid to the original purchaser.
Warranty Exclusions
The DuroMax Power Equipment warranty does not cover repairs or returns when the fault is: Normal Wear and Tear, Installation Use or Maintenance Services, Cosmetic defects, Accessories, Failures due to acts of God or Natural Disasters, or problems related to/from aftermarket or non OEM parts.
Warranty Limitations
DuroMax Power Equipment does not claim or hold any obligation to loss of time, freight charges, use of product, or any incidental damages from the use of this product. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.
U.S. EPA AND CALIFORNIA EMISSIONS CONTROL WARRANTY STATEMENT YOUR WARRANTY RIGHTS AND OBLIGATIONS
The U.S. Environmental Protection Agency (EPA), California Air Resources Board, and DuroMax Power Equipment are pleased to explain the emissions control system's warranty on your 2019/2020 small off-road engine. In California, new small off-road engines must be designed, built, and equipped to meet the State's stringent anti-smog standards. DuroMax Power Equipment must warrant the emissions control system on your small off-road engine for the period listed below provided there has been no abuse, neglect, or improper maintenance of your small off-road engine leading to the failure of the emission control system.
Your emissions control system may include parts such as: carburetors or the fuel injection system, ignition system, catalytic converters, fuel tanks, fuel lines (for liquid fuel and fuel vapors), fuel caps, valves, filters, clamps, connectors, and other associated components. Also, included may be hoses, belts, sensors, and other emission-related assemblies.
Where a warrantable condition exists, DuroMax Power Equipment will repair your small off-road engine at no cost to you including diagnosis, parts, and labor.
MANUFACTURER'S WARRANTY COVERAGE:
This emissions control system is warranted for two years. If any emissions-related part on your small off-road engine is defective, the part will be repaired or replaced by DuroMax Power Equipment.
OWNER'S WARRANTY RESPONSIBILITIES:
- As the small off-road engine owner, you are responsible for performance of the required maintenance listed in your owner's manual. DuroMax Power Equipment recommends that you retain all receipts covering maintenance on your small off-road engine, but DuroMax Power Equipment cannot deny warranty coverage solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance.
- As the small off-road engine owner, you should be aware that the DuroMax Power Equipment may deny you warranty coverage if your small off-road engine or a part has failed due to abuse, neglect, or improper maintenance or unapproved modifications.
- You are responsible for presenting your small off-road engine to a DuroMax Power Equipment distribution center or service center as soon as the problem exists. The warranty repairs shall be completed in a reasonable amount of time, not to exceed 30 days.
- If you have any questions regarding your warranty coverage, contact us at 844-387-6629 or email support@duromaxpower.com.
DEFECTS WARRANTY REQUIREMENTS:
The warranty period begins on the date the engine or equipment is delivered to an ultimate purchaser and extends for a period of Two Years.
GENERAL EMISSIONS WARRANTY COVERAGE:
DuroMax Power Equipment warrants to the ultimate purchaser and each subsequent owner that the engine or equipment is:
- Designed, built, and equipped to conform with all applicable regulations adopted by the Air Resources Board; and
- Free from defects in materials and workmanship that causes the failure of a warranted part for a period of two years.
The warranty on emissions-related parts will be interpreted as follows:
- Any warranted part that is not scheduled for replacement as required maintenance in the Owner's Manual must be warranted for the warranty period stated above. If any such part fails during the period of warranty coverage, it must be repaired or replaced by the manufacturer according to Subsection (4) below. Any such part repaired or replaced under the warranty must be warranted for the remaining warranty period.
WARRANTY (CONTINUED)
- Any warranted part that is scheduled only for regular inspection in the Owner's Manual must be warranted for the warranty period stated above. A statement in such written instructions to the effect of "repair or replace as necessary" will not reduce the period of warranty coverage. Any such part repaired or replaced under warranty must be warranted for the remaining warranty period.
- Any warranted part that is scheduled for replacement as required maintenance in the Owner's Manual must be warranted for the period prior to the first scheduled replacement point for that part. If the part fails prior to the first scheduled replacement, the part must be repaired or replaced by the engine manufacturer according to Subsection (4) below. Any such part repaired or replaced under warranty must be warranted for the remainder of the period prior to the first scheduled replacement point for the part.
- Repair or replacement of any warranted part under the warranty must be performed at no charge to the owner at a warranty station.
- Notwithstanding the provisions of Subsection (4) above, warranty services or repairs must be provided at all manufacturer distribution centers that are franchised to service the subject engines.
- The owner must not be charged for diagnostic labor that leads to the determination that a warranted part is in fact defective, provided that such diagnostic work is performed at a warranty station.
- The manufacturer is liable for damages to other engine components proximately caused by a failure under warranty of any warranted part.
- Throughout the emissions warranty period stated above, the manufacturer must maintain a supply of warranted parts sufficient to meet the expected demand for such parts.
- Any replacement part may be used in the performance of any warranty maintenance or repairs and must be provided without charge to the owner.
a. Such use will not reduce the warranty obligations of the manufacturer. - Add-on or modified parts that are not exempted by the Air Resources Board may not be used. The use of any nonexempt add-on or modified parts will be grounds for disallowing a warranty claim. The manufacturer will not be liable to warrant failures of warranted parts caused using a nonexempt add-on or modified part.
- The manufacturer issuing the warranty shall provide any documents that describe that manufacturer's warranty procedures or policies within five working days of request by the Air Resources Board.
Exhaust Emission Warranty Parts List.
- Fuel Metering System
i. Carburetor and internal parts (and/or pressure regulator or fuel injection system).
ii. Air/fuel ratio feedback and control system.
iii. Cold start enrichment system.
- Air Induction System
i. Controlled hot air intake system.
ii. Intake manifold.
- Ignition System
i. Spark Plugs.
ii. Magneto or electronic ignition system.
iii. Spark advance/retard system.
- Air Injection System
i. Air pump or pulse valve.
ii. Valves affecting distribution of flow.
iii. Distribution manifold.
- Catalyst or Thermal Reactor System
i. Catalytic converter
ii. Thermal reactor.
iii. Exhaust manifold.
-
Particulate Controls
-
Traps, filters, precipitators, and any other device used to capture particulate emissions.
-
Electronic controls.
-
Vacuum, temperature, and time sensitive valves and switches.
-
Hoses, belts, connectors, and assemblies.
Evaporative Emission Warranty Part List
-
Fuel Tank
-
Fuel Cap
-
Fuel Line(for liquid fuel and fuel vapors)
-
Fuel Line Fittings
-
Clamps*
-
Pressure Relief Valves*
-
Control Valves*
-
Control Solenoids*
-
Electronic Controls*
-
Vacuum Control Diaphragms*
-
Control Cables*
-
Control Linkages*
-
Purge Valves*
-
Gaskets*
-
Liquid/Vapor Separator
-
Carbon Canister
-
Canister Mounting Brackets
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Carburetor Purge Port Connector
* Note: As they relate to the evaporative emission control system.
DuroMax Power Equipment will furnish with each new engine written instructions for the maintenance and use of the engine by the owner
CUSTOMER SERVICE
DuroStar Power Equipment is committed to ensuring that our products perform when they need to. Our generators are your lifeline in the event of an emergency. Should you have any problems, please contact our customer service department:
DUROSTAR POWER EQUIPMENT 5800 Ontario Mills Parkway Ontario, CA 91764
Customer Service: 844-DuroMax Customer Service Hours: 8-5pm PST
Website: www.DuroMax.com Email: customerservice@DuroMaxpower.com

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Duro NEXT GENERATION
Max POWER SYSTEMS
5800 Ontario Mills Parkway
Ontario, CA 91764
United States
844-DuroMax