IFS08XNANWTT - Security Camera Illustra - Free user manual and instructions
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| Product Type | Security Camera (IP) |
| Brand | Illustra |
| Model | IFS08XNANWTT |
| Resolution | 8 Megapixels (3840x2160) |
| Lens | Fixed focal length, 2.8mm |
| Night Vision | Infrared LEDs, up to 30m range |
| Power Supply | PoE (Power over Ethernet) 802.3af |
| Power Consumption | Max 12W |
| Dimensions (DxH) | 108mm x 85mm |
| Weight | 0.5 kg |
| Weather Rating | IP67 (indoor/outdoor) |
| Video Compression | H.265, H.264 |
| Field of View | Horizontal: 105°, Vertical: 57° |
| Minimum Illumination | 0.01 lux (color), 0 lux with IR |
| Audio | Built-in microphone (optional) |
| Storage | MicroSD slot (max 128GB), NAS |
| Network Interface | 10/100 Ethernet RJ45 |
| Mounting | Wall or ceiling mount |
| Operating Temperature | -30°C to 60°C |
| Certifications | CE, FCC, RoHS |
| Cleaning | Wipe with dry cloth; avoid solvents |
| Spare Parts | Mounting bracket, screws |
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USER MANUAL IFS08XNANWTT Illustra
Installation and Configuration Guide

Notice
Please read this manual thoroughly and save it for future use before attempting to connect or operate this unit.
The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice.
Copyright
Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products.
© 2019 Tyco Security Products. All rights reserved.
Tyco Security Products
6600 Congress Avenue
Boca Raton, FL 33487 U.S.A.
Customer Service
Thank you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. The dealer through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to provide the very best in customer service and support. Dealers should contact American Dynamics at (800) 507-6268 or (561) 912-6259 or on the Web at www.americandynamics.net.
Trademarks
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.
Table of Contents
Overview ..8....
Illustra Flex Series 3MP and 8MP Indoor Dome Camera 10
Product features 10
Product overview .10....
Installation 14
Illustra Flex Series 3MP and 8MP Outdoor Dome Camera 19
Product features 19
Product overview 19
Installation 23
Illustra Flex Series 3MP and 8MP Outdoor Bullet Cameras 29
Product features 29
Product overview 29
Installation 33
Illustra Flex Series 3MP and 8MP Indoor Box Camera 38
Product features 38
Product overview 38
Installation 41....
Illustra Flex 3MP Outdoor Compact Mini Dome Camera 43
Product features 43
Product overview 43....
Installation 46
Illustra Flex Series 2MP Indoor and Outdoor IR PTZ Camera
Product features 52
Product overview 52
Installation 56
Illustra Flex 2MP Indoor Micro Dome Camera
Product overview 59.
Installation 64
Network Topology...73
Network Connection...79.
Default IP Address.79....
DHCP 80
Managing cameras with the Illustra Connect topl 81
Configuration ..83
Live menu 86
Quick Start Menu 91
Basic Configuration 91
Video Menu 114
Streams 114
Picture Settings.... 122
Date / Time / OSD 129
Privacy Zones 132
PTZ Settings Menu 135
PTZ Parameters 135
Preset 138
Patterns 140
Scans 143
Sequences 145
Events and Actions Menu 148
Event Settings 148
Event Actions.... 151
Alarm I / O 153
Analytics 155
Event Logs 158
Security 161
Security Status 161
Security Status 163
Users 164
HTTP / HTTPS 166
IEEE 802.1x 167
Firewall 169
Remote Access.171....
Session Timeout 173
Network Menu 175....
TCP/IP 175
Multicast 176
FTP 177
SMTP 179
SNMP 180
CIFS 181
Dynamic DNS 181
System 183
Maintenance 183
Date / Time 187
Audio 188
Analog Video 190
Health Monitor 190
PTZ Summary 191
Logs 191
About 193
Appendix B: Using Media Player to View RTSP Streaming 201
Appendix C: Stream Tables 202
Appendix D: Camera Defaults 207
End User License Agreement (EULA) 218
Warning
- These units operate at AC 24V/PoE (the Box camera also supports DC12V). The Indoor IR PTZ unit operates at PoE+ IEEE 802.3at or 24Vac. The Outdoor IR PTZ unit operates at PoE Ultra 802.3bt or 24Vac. WARNING: If you do not use an injector which is standard 802.3bt then the camera wont work. The Compact Dome and Micro Dome cameras are powered by PoE (IEEE802.3at class 1).
- Installation and service should be performed only by qualified and experienced technicians and comply with all local codes and rules to maintain your warranty.
- The Box, Bullet, Mini-Dome and IR PTZ cameras are not intended to be directly connected to an external network and the video coax connections should only be connected intra-building.
- To avoid damaging the Box, Bullet, Mini-Dome and IR PTZ cameras, never connect more than one type of power supply (PoE IEEE802.3 Ethernet Class 0) at the same time. If using any type of PoE, these cameras must be connecting only to PoE networks without routing to heterogeneous devices.
- The Micro Dome accessory extension cables are supplied with two clip-on ferrites for EMI suppression. These need to be installed 5cm (2") from each end.
• To reduce the risk of fire or electric shock, do not expose the product to rain or moisture. - Wipe the camera with a dry soft cloth. For tough stains, slightly apply with diluted neutral detergent and wipe with a dry soft cloth.
- Do not apply benzene or thinner to the camera, which may cause the surface of the unit to be melted or lens to be fogged.
- The power supply shall be approved for ITE NEC Class 2 or LPS with a rating of 24VAC, 550mA minimum and 50 degrees Celsius. The Compact Mini Dome power supply shall be approved for ITE NEC Class 2 or LPS, 550mA minimum and 50 degrees Celsius.
• Video Out connection should be intra-building only. - Avoid operating or storing the unit in the following locations:
- Extremely humid, dusty, or hot/cold environments. Recommended operating temperature is:
- Indoor Minidome: -20^ to 50^ (-4°F to 122°F)
• Outdoor Minidome: -50°C to 50°C (-58°F to 122°F) - Bullet: -40^ to 50^ (-40°F to 122°F)
- Box: -20^ to 50^ (-4°F to 122°F)
- Compact Mini Dome: -40°C to 50°C (-40°F to 122°F)
- Indoor IR PTZ: -20°C to 50°C (-4°F to 122°F)
• Outdoor IR PTZ: -50°C to 50°C (-58°F to 122°F) - Indoor Micro Dome: -10°C to +40°C (14°F to 104°F)
- Power over Ethernet (PoE) does not support heater.
- Near sources of powerful radio or TV transmitters.
- Near fluorescent lamps or objects with reflections.
• Under unstable or flickering light sources.


WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.
This Illustra Flex Installation and Configuration Guide is a user manual which provides physical properties, installation, and configuration information of the cameras in Table 1 on Page 8.
Table 1 Product codes
| Product Code | Model Name Description | |
| IFS03D1ICWTT | Illustra Flex 3MP Indoor Dome | Illustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear, white, TDN, TWDR |
| IFS03D1OCWIT | Illustra Flex 3MP Outdoor Dome | Illustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR |
| IFS03B1BNWIT | Illustra Flex 3MP Bullet | Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR |
| IFS03B1ONWIT Illustra Flex 3MP Bullet | Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, vandal, white, TDN w/IR, TWDR | |
| IFS03XNANWTT | Illustra Flex 3MP Box | Illustra Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWDR |
| IFS03CFOCWST | Illustra Flex 3MP Compact Mini Dome | Illustra Flex 3MP Compact Dome, 2.8mm, outdoor, vandal, clear, white, SDN, TWDR |
| IFS08D2ICWTT | Illustra Flex 4K Indoor Dome | Illustra Flex 8MP Mini-dome, 3.4-9mm, indoor, vandal, clear, white, TDN, TWDR |
| IFS08D2OCWIT | Illustra Flex 4K Outdoor Dome | Illustra Flex 8MP Mini-dome, 3.4-9mm, outdoor, vandal, clear, white, TDN w/IR, TWDR |
| IFS08B2ONWIT | Illustra Flex 4K Bullet | Illustra Flex 8MP Bullet, 3.4-9mm, outdoor, non-vandal, white, TDN w/IR, TWDR |
| IFS08B2ONWITA | Illustra Flex 4K Bullet | Illustra Flex 8MP Bullet, 3.4-9mm, outdoor, vandal, white, TDN w/IR, TWDR |
| IFS08XNANWTT | Illustra Flex 4K Box | Illustra Flex 8MP Box, no lens, indoor, non-vandal, white, TDN, TWDR |
| IFS02P6INWIT | Illustra Flex 2MP Indoor IR PTZ | Illustra Flex 2MP IR PTZ camera, 30x, indoor, vandal, white, TDN, TWDR |
| IFS02P6ONWIT | Illustra Flex 2MP Outdoor IR PTZ | Illustra Flex 2MP IR PTZ camera, 30x, outdoor, vandal, white, TDN, TWDR |
| IFS02HFANWST2 | Illustra Flex 2MP Indoor Micro Dome | Illustra Flex 2MP Micro, 2.8mm, indoor, non-vandal, clear, white, SDN, TWDR |
The first portion of this guide contains information pertaining specifically to the aforementioned cameras.
- For the Illustra Flex 3MP and 8MP Indoor Dome camera, refer to Illustra Flex Series 3MP and 8MP Indoor Dome Camera on page 10.
-
For the Illustra Flex 3MP and 8MP Outdoor Dome camera, refer to Illustra Flex Series 3MP and 8MP Outdoor Dome Camera on page 19.
-
For the Illustra Flex 3MP and 8MP Bullet camera, refer to Illustra Flex Series 3MP and 8MP Outdoor Bullet Cameras on page 29.
- For the Illustra Flex 3MP and 8MP Box camera, refer to Illustra Flex Series 3MP and 8MP Indoor Box Camera on page 38.
- For the Illustra Flex 3MP Outdoor Compact Mini Dome camera, refer to Illustra Flex 3MP Outdoor Compact Mini Dome Camera on page 43.
- For the Illustra Flex 2MP Indoor and Outdoor IR PTZ camera, refer to Illustra Flex Series 2MP Indoor and Outdoor IR PTZ Camera on page 52.
- For the Illustra Flex 2MP Indoor Micro Dome camera, refer to Illustra Flex 2MP Indoor Micro Dome Camera on page 59.
The second portion of this guide contains information regarding the Illustra User Web Interface and the web configuration of the aforementioned cameras. Refer to Configuration on page 83 for procedural information pertaining to camera configuration.
Illustra Flex Series 3MP and 8MP Indoor Don Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series Indoor Dome cameras.
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Illustra Flex Indoor Dome cameras. Product code and description of the camera is provided in the table below.
Table 2 Product code and description of the Illustra Flex Indoor Dome camera
| Product Code | Model Name | Description |
| IFS03D1ICWTT | Illustra Flex 3MP Indoor Mini-Dome | Illustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear white, TDN, TWDR |
| IFS08D2ICWTT | Illustra Flex 4K Indoor Mini-Dome | Illustra Flex 8MP Mini-dome, 3.4-9mm, indoor, vandal, clear white, TDN, TWDR |
Figure 3 Physical dimensions of the Illustra Flex Indoor Dome camera (mm)

Figure 4 Physical dimensions of the Illustra Flex Indoor Dome camera

Figure 5 Pictorial index of the camera

Table 6 Pictorial index descriptions
| Index number | Description |
| 1 Camera bottom | case |
| 2 Tilt adjustment | bracket |
| 3 Loosen the screw | to take off camera housing |
| 4 Camera housing | |
| 5 Dome cover |
Figure 7 Pin definitions of the unit

Table 8 Interior button descriptions
| Interior button | Description |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
![]() | Analog out port. |
![]() | Power over Ethernet (PoE) port. |
Figure 9 Connectors of the camera

| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals. |
Figure 10 Audio and alarm pin definitions

Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:
• 1 Network Illustra Flex Indoor Dome Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 1 NTSC/PAL output female BNC cable
• 1 adapter plate (for pendant cap)
• 3 7mm adapter plate screws
• 1 Torx 10 Security L-Key
• 3 18mm plastic anchors and screws
• 1 installation template sticker
• 2 8mm pendant cap screws
• 1 Molded Cap
Contact your dealer if any item is missing.
Note: The adapter plate is for an installation with a ADCi6DPCAPI (W/B) pendant cap and can also be used to mount to a standard dual gang electrical box.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 14.
Procedure 1 Disassembling the camera
Refer to Figure 11 on page 15 for a pictorial index of disassembling the camera.
Step Action
1 Remove the screws (5) to take off camera housing.
2 Gently remove the camera housing (4) and dome cover (6) and set aside.
Figure 11 Disassembling the camera

- End -
Procedure 2 Connecting the wires
Step Action
This unit supports one of the following options as power supply:
1 AC 24V:
a Connect 24V (\~ ) cables to terminals \~ AC 24V
2 PoE:
a Connect the RJ-45 jack to a PoE compatible network device that supplied power through the Ethernet cable.
3 Insert Audio cable and alarm cable to the unit, and connect the network cable to the RJ-45 terminal of a switch.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 3 Mounting the camera
Step Action
1 Mark holes that correspond to the camera base on the mounting surface
2 Drill holes.
3 Fasten the anchors to the mounting surface with screws.
4 Connect the Safety Wire (fall prevention wire, not supplied) with one end to the ceiling and the other to the safety-cord screw of the unit.
5 Secure the unit bottom case to the wall or ceiling with tapping screws.
6 Adjust the viewing angle. Refer to Adjusting the Position on page 16 for information regarding how to adjust the viewing angle.
| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with a safety wire (not supplied) strong enough to sustain the total weight of the unit. Pay attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables. |
| CAUTION | Safety wire must be connected with one end to the ceiling and the other to the safety-cord screw of the unit. |
- End -
Procedure 4 Adjusting the Position
The unit has three axes for positioning, refer to Figure 12 on page 17. While monitoring, adjust the position as below:
Step Action
1 Pan Adjustment (A). For Wall Mount and Tilted Ceilings
a Rotate the lens base (maximum 375^ ) until you are satisfied with the field of view.
2 Horizontal Rotation (B)
a Rotate 3D assembly in the base. Do not turn assembly more than 360^ as this assembly may cause the internal cables to twist and disconnect or break.
3 Tilt Adjustment (C):
a Tilt the lens base (maximum 90°) until you are satisfied with the field of view.
| CAUTION | Limitation for three axes position:Pan range: 375°Tilt range: 90°Rotate range: Motorize Lens 356° |
Figure 12 Adjusting the position of the camera

- End -
Procedure 5 Locking the Camera
Step Action
1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.
2 Attach the inner liner and camera housing.
3 Turn the power on after you have install the unit.
- End -
Procedure 6 Installing the molded cap on the camera bottom case
The molded cap is only applicable in installations that don't need the gap for cables.
Step Action
1 Install the molded cap (1) on the camera bottom case and ensure that it is securely attached.
Figure 13 Installing the molded cap

natural_image
Technical line drawing of a mechanical device with an inset view showing internal components (no text or symbols)- End -
Illustra Flex Series 3MP and 8MP Outdoor Do Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series Outdoor Dome cameras.
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Illustra Flex Outdoor Dome camera. Product code and description of the camera is provided in the table below.
Table 14 Product code and description of the Illustra Flex Outdoor camera
| Product Code | Model Name Description | |
| IFS03D1OCWIT | Illustra Flex 3MP Outdoor Mini-Dome | Illustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR |
| IFS08D2OCWIT | Illustra Flex 4K Outdoor Mini-Dome | Illustra Flex 8MP Mini-dome, 3.4-9mm, outdoor, vandal, clear, white, TDN w/IR, TWDR |
Figure 15 Physical dimensions of the Illustra Flex Outdoor Dome camera (mm)

Figure 16 Physical dimensions of the Illustra Flex Outdoor Dome camera

Figure 17 Pictorial index of the Illustra Flex Outdoor Dome camera

Table 18 Pictorial index descriptions
| Index number | Description |
| 1 Camera bottom case | |
| 2 IR board | |
| 3 Tilt adjustment bracket | |
| 4 Camera top case | |
| 5 Loosen the screw to | take off camera housing |
| 6 Dome cover |
Figure 19 Pin definitions of the unit

Table 20 Interior button descriptions
| Interior button | Description |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
![]() | Analog out port. |
![]() | Power over Ethernet (PoE) port. |
Note: The connector cable of the Outdoor Dome Camera should be contained in a conduit suitable for outdoor use.
Figure 21 Connectors of the unit

| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals. |
Figure 22 Audio and alarm pin definitions

Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.
• 1 Network Illustra Flex Outdoor Dome Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 1 NTSC/PAL output female BNC cable
• 1 adapter plate (for pendant cap)
• 3 7mm adapter plate screws
- Desiccant
• 1 Torx 10 Security L-Key
• 3 18mm plastic anchors and screws
• 1 installation template sticker
• 2 8mm pendant cap screws
- 1 Molded Cap
Contact your dealer if any item is missing.
Note: The adapter plate is for an installation with a ADCi6DPCAPI (W/B) pendant cap and can also be used to mount to a standard dual gang electrical box.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 23.
Procedure 7 Disassembling the Camera
Step Action
1 Remove the screws (4).
2 Gently remove the camera housing (3) and dome cover (5).
3 Set the camera housing aside.
Figure 23 Disassembling the outdoor camera

- End -
Procedure 8 Connecting the wires
Connect the power cable to the power plugs with one of the following options:
Step Action
1 AC 24V:
a Insert the power cable for AC 24V.
b Connect 24 V (\~) cables to terminals \~AC 24V.
2 PoE:
a Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 9 Mounting the camera
Step Action
1 Mark holes that correspond to the camera base on the mounting surface
2 Drill holes.
3 Fasten the anchors to the mounting surface with screws.
4 Connect the Safety Wire (fall prevention wire, not supplied) with one end to the ceiling and the other to the safety-cord screw of the unit.
5 Secure the unit bottom case to the wall or ceiling with tapping screws.
6 Adjust the viewing angle.
| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with a safety wire (not supplied) strong enough to sustain the total weight of the unit. Pay also attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables. |
| CAUTION | Safety wire must be connected with one end to the ceiling and the other to the safety-cord screw of the unit. |
- End -
Procedure 10 Optional - 4S Electrical Junction Box
Step Action
1 Secure the mounting kit (optional) to 4S Electrical box using 2 appropriate screws.
2 Secure the unit case to mounting kit using 2 appropriate screws.
3 Tuck the cables in the 4S Electrical box.
4 Adjust the view angles.
5 Attach the unit housing.
6 Turn the power on after you install the unit.
Figure 24 Mounting the camera with the junction box

natural_image
Technical line drawing of a multi-tiered security camera module with no visible text or symbols| NOTE | The mounting kit called out in Figure 24 on page 26 is not supplied with the unit. Keeping tilt angle over 25 degrees is recommended when IR-LED light is used. If tilt angel is below 25 degrees from the horizontal, the image would be flashed by the reflection of IR-LED light. |
- End -
Procedure 11 Adjusting the Position
The unit has three axes for positioning, refer to Figure 25 on page 27. While monitoring, adjust the position as below.
Step Action
1 Pan Adjustment (A) For Wall Mount and Tilted Ceilings:
a Rotate the lens base (maximum 375°) until you are satisfied with the field of view.
2 Horizontal Rotation (B):
a Rotate 3D assembly in the base. Do not turn assembly more than 360^ as this assembly may cause the internal cables to twist and disconnect or break.
3 Tilt Adjustment (C):
a Tilt the lens base (maximum 90°) until you are satisfied with the field of view.
| CAUTION | Limitation for three axes position:Pan range: 375°Tilt range: 75°Rotate range: Motorize Lens 356° |
Figure 25 Adjusting the position of the camera

| NOTE | For outdoor Dome camera series:Users can adjust zoom level and focus level using the Illustra Connect Web User Interface. |
- End -
Procedure 12 Locking the Camera
Step Action
1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.
2 Attach the inner liner and camera housing.
3 Turn the power on after you have install the unit.
- End -
Procedure 13 Applying the desiccant
Step Action
1 Remove the papers from the back of the desiccant.
2 Attach to the interior side of the tilt adjuster as seen in the image below.
Figure 26 Location for desiccant application

Procedure 14 Installing the molded cap on the camera bottom case
The molded cap is only applicable in installations that don't need the gap for cables.
Step Action
1 Install the molded cap (1) on the camera bottom case and ensure that it is securely attached.
Figure 27 Installing the molded cap

natural_image
Technical line drawing of a mechanical device with an inset view showing internal components (no text or symbols)- End -
Illustra Flex Series 3MP and 8MP Outdoor Bul Cameras
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Illustra Flex Bullet cameras. Product code and description of the camera is provided in the table below.
Table 28 Product code and description of the Illustra Flex Bullet cameras
| Product Code | Model Name Description | |
| IFS03B1BNWIT | Illustra Flex 3MP IK7 Bullet | Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR |
| IFS08B2ONWIT | Illustra Flex 8MP IK9 Bullet | Illustra Flex 8MP Bullet, 3.4-9mm, outdoor, non-vandal, white, TDN w/IR, TWDR |
| IFS03B1ONWIT | Illustra Flex 3MP IK10 Bullet | Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, vandal, white, TDN w/IR, TWDR |
| IFS08B2ONWITA | Illustra Flex 8MP IK10 Bullet | Illustra Flex 8MP Bullet, 3.4-9mm, outdoor, vandal, white, TDN w/IR, TWDR |
Figure 29 Illustra Flex 3MP and 8MP Bullet Cameras

natural_image
Technical line drawing of two mechanical components with mounting holes and housing (no text or symbols)Figure 30 on page 30 and Figure 31 on page 31 illustrates dimensions and physical properties of the units as well as a pictorial index of the camera connectors. Descriptions of these connectors are available in Table 32 on Page 31.
Note: The connector cable of the Outdoor Bullet Camera should be contained in a conduit suitable for outdoor use.
Figure 30 3MP Camera (IFS03B1BNWIT) dimensions (mm) and pictorial index

Figure 31 3MP (IFS03B1ONWIT) and 8MP Cameras dimensions (mm) and pictorial index

Table 32 Pictorial index descriptions
| Index number | Name Description | |
| 1 I/O connectors | Connection for Input/Output devices. | |
| 2 Power Connector | Connection to the external power source at AC 24V only. | |
| 3 BNC cable | Connection for a BNC cable for analog | out. |
| 4 | RJ-45 Ethernet Connector/Power over Ethernet (PoE) | Connection for the RJ-45 cable for network connection as well as PoE. |
The input and output cables of the Illustra Flex Bullet cameras are labeled with icons that designate their usage. Input/Output connector descriptions on page 32 illustrates and describes these icons.
Table 33 Input/Output connector descriptions
| Icon Description | |
![]() | Alarm In |
![]() | Alarm Out |
![]() | Audio In |
![]() | Audio Out |
![]() | Power |
![]() | Ground |
You can find the interior buttons and ports on the base of the Illustra Flex Bullet camera. Remove the two screws to open the cover for access to these pins. Refer to Figure 34 on page 32 and Table 35 Page 33 for descriptions of these buttons and ports.
Figure 34 Interior buttons and ports of the Illustra Flex Bullet cameras

Table 35 Descriptions of the interior buttons and ports of the Illustra Flex Bullet camer
| Index number | Name |
| 1 Micro SD card slot | |
| 2 Serial port | |
| 3 Default: returns to factory default by pressing the button for five seconds | |
| 4 Reset: system restart | |
| CAUTION | When removing the screws for the default/reset cover, ensure you replace and tighten the screws to avoid water leaking after adjustment. |
| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring should be used. Class 2 should be marked adjacent to the field wiring terminals. |
Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:
• 1 Network Illustra Flex IR Bullet Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 4 31mm screws and anchors
• 1 installation template sticker
• 1 Torx 10 and 20 Security L-Key (3MP IK7 Bullet camera)
• 1 T10-T10 Security L-Key (3MP IK10 and 8MP IK9 & IK10 Bullet cameras)
Contact your dealer if any item is missing.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 33.
Procedure 15 Mounting the camera
Step Action
1 Affix the mounting template to the surface. After you drill the holes, knock in 4 plastic anchors and then lock in the 4 self-tapping screws to fasten the camera to the surface.
Figure 36 Mounting the Illustra Flex 3MP (IFS03B1BNWIT) Bullet camera to a ceiling

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Technical line drawing of a mechanical device with mounting holes and a flat panel (no text or symbols)Figure 37 Mounting the Illustra Flex 3MP (IFS03B1ONWIT) and 8MP Bullet cameras to a ce

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Technical line drawing of a camera module with mounting holes and a flat panel (no text or symbols)2 Mount the unit onto the ceiling and fasten it securely as seen in Figure 36 on page 34 and Figure 37 on page 34 or if mounting onto a wall refer to Figure 38 on page 35 and Figure 39 page 35.
Figure 38 Mounting the Illustra Flex 3MP (IFS03B1BNWIT) Bullet camera to a wall

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Technical line drawing of a mechanical assembly with mounting bracket and vertical guide rail (no text or symbols)Figure 39 Mounting the Illustra Flex 3MP (IFS03B1ONWIT) and 8MP Bullet cameras to a v

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Technical line drawing of a mechanical assembly with no visible text or symbols| WARNING | Depending on the material of mounting surface, different screws and anchors than those supplied with the product may be required. To prevent the unit from falling off the surface, ensure that it is mounted to a firm location (ceiling slab or channel) using a safety wire strong enough to withstand the total weight of the unit. Be aware of the finishing at the end of the wire. |
| CAUTION | Safety wire should be connected, if supplied or ordered separately, with one end the wall or ceiling and the other to the safety-cord screw of the unit. By cabling so, it is possible to prevent the unit from accidental falling in a sudden at any time. |
- End -
Procedure 16 Connecting the wires
Step Action
1 Attach the camera to the fixed surface.
2 Pass all the signal cables through the mounting bracket.
3 Connect the power cable to the power plugs with one of the following options:
a AC 24V: Connect 24V (\~) cables to terminals \~AC 24V.
b PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
4 Insert audio cable and alarm cable to the unit. Connect the network cable to the RJ-45 terminal of a switch. Refer to Input/Output connector descriptions on page 32 for further information regarding wiring.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 17 Adjusting the camera position
Step Action
1 Use the security key to loosen the security torx screw on both sides of the mount bracket so that you can tilt the camera.
2 Loosen the screw on the retaining ring to adjust the camera angle.
3 After adjustments, fasten the screws and retaining ring back to the camera.
Figure 40 Adjusting the 3MP (IFS03B1BNWIT) camera position

Figure 41 Adjusting the 3MP (IFS03B1ONWIT) and 8MP camera position

- End -
Procedure 18 Adjusting the sun shield hood
Step Action
1 Move the sun shield hood forward and backward to adjust the position of sunshade.
| CAUTION | ·Ensure to adjust the sun shield hood in coordination with lens in case of sunshade problems.·To avoid damage to the housing of the unit, do not adjust the sun shield position excessively. |
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Illustra Flex Series 3MP and 8MP Indoor Box Camera
Product features
Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Illustra Flex Indoor Box cameras. Product code and description of the cameras is provided in the table below.
Table 42 Product code and description of the Illustra Flex Indoor Box cameras
| Product Code | Model Name | Description |
| IFS03XNANWTT | Illustra Flex 3MP Box | Illustra Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWDR |
| IFS08XNANWTT | Illustra Flex 4K Box | Illustra Flex 8MP Box, no lens, indoor, non-vandal, white, TDN, TWDR |
Figure 43 Camera dimensions

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Line drawing of a rectangular electronic device with a hexagonal connector and a circular lens (no text or symbols)
Camera connectors
Figure 44 on page 39 and Table 45 on Page 40 describe the connectors of the camera and their designations.
Figure 44 Camera connectors

Table 45 Connector descriptions
| Index | Name Description | |
| 1 | RJ-45 Ethernet Connector/PoE | To insert the RJ-45 cable for network connection as well as Po over Ethernet (PoE) |
| 2 AC/DC | To use AC/DC power. | |
| 3 Video | Out Connection Analog out. | |
| 4 Micro | SD Card Slot To use a | Micro SD card for recording and storage. |
| 5 Reset | Button To reboot the unit. | |
| 6 Default | Button | To reset all settings of the unit to factory default, press for 5 seconds. |
| 7 Auto | Focus Button To apply backup focus. | |
| 8 I/O | Connector To connect Input/Output devices. |
Figure 46 on page 40 and Table 47 on Page 40 describe the input and output connectors and icons of the unit.
Figure 46 I/O connectors

Table 47 I/O connectors icon descriptions
| Icon Description | |
| RS-485 input and output | |
| Alarm in | |
| Alarm out | |
![]() | Audio input |
![]() | Audio output |
Installation
In the box
Check everything in the box matches the order form and the packing slip. In addition to his manual, the items below are included in the box.
• 1 network Illustra Flex Box Camera
• 1 2 position 3mm Euro style plug
• 1 printed Quick Start Guide
• 1 printed Regulatory document
Please contact your dealer if any item is missing.
Installation tools
Use the following tools to complete the installation:
- Drill
- Screwdriver
- Wire cutters
Checking appearance
When first taking the camera out of the box, check if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should protect the unit from most potential accidents during transportation.
Procedure 19 Connecting the wires
To connect the wires to the correct tables, complete the following steps:
Step Action
1 Connect the power cable to the power plugs with on of the following options:
a DC 12V: Connect 12V(-) to terminal = DC 12V-, and connect 12V(+) to terminal =DC 12V+
b AC 24V: Connect 24V (\~) cables to terminals \~AC 24V
c PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
2 Insert the audio cable and alarm cable to the unit, and connect the network cable to the RJ-45 terminal of a switch.
Note: The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
| CAUTION | If using DC supply, make sure the polarity is correct. Incorrect connection can cause malfunction and/or damage. |
- End -
Procedure 20 Mounting the camera
To mount the camera, complete the following steps:
Step Action
1 Attach the camera unit to a pendant mount (not supplied), and insert and tighten the screws on the tripod receptacle into the screw holes on the base.
2 Mount the camera unit onto the ceiling or wall and fasten securely.
3 Connect the Safety Wire (Fall Prevention Wire, not supplied). One end connects to the wall or ceiling and the other connects to the safety-cord screw of the camera unit.
| NOTE | Depending on the material of the mounting surface, different screws and anchors than those supplied may be required. To prevent the unit from falling off, ensure that it is mounted to a firm place, such as a ceiling slab or channel, using a safety wire strong enough to withstand the total weight of the unit. Safety wire must be connected with one end the wall or ceiling and the other to the safety cord screw of the unit. This helps prevent the unit from falling. |
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Illustra Flex 3MP Outdoor Compact Mini Dome Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex 3MP Outdoor Dome camera.
Product features
Lens cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Ilustra Flex 3MP Compact Mini Dome camera. Product code and description of the camera is provided in Table 48 on page 43.
Table 48 Product code and description of the Compact Mini Dome camera
| Product Code | Description |
| IFS03CFOCWST | Illustra Flex 3MP Compact Dome, 2.8mm, outdoor, vandal, clear, white, SDN, TW |
Figure 49 Physical dimensions of the Compact Mini Dome camera (mm)

Figure 50 Physical dimensions of the Compact Mini Dome camera (mm)

Figure 51 Pictorial index of the Compact Mini Dome camera

Table 52 Pictorial index descriptions
| Index number | Description |
| 1 Camera base | |
| 2 Lens Unit | |
| 3 Camera top case | |
| 4 | Screw casing (Loosen the screws to take of the top cover) |
| 5 Dome cover |
Figure 53 Interior view and buttons of the unit

Table 54 Interior button descriptions
| Interior button | Description |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
Note: The connector cable of the Compact Mini Dome camera should be contained in a conduit suitable for outdoor use
Note: Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals.
Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.
• 2 Plastic Anchors and screws 35mm
• 1 T20 Security Torx Wrench
• 1 Installation template sticker
• 1 printed Quick Start Guide
• 1 printed Regulatory document
- 1 Desiccant bag
Contact your dealer if any item is missing.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation. Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 46.
Procedure 21 Disassembling the Camera
Step Action
1 Remove the bungs from the camera base and remove the screws from the top of the camera with a safety screwdriver (4).
2 Gently remove the top cover (3).
3 Set the top cover aside.
Note: Unscrew the top cover safety wire to fully remove the top cover.
Figure 55 Disassembling the Compact Mini Dome camera

- End -
Procedure 22 Mounting the camera
Step Action
1 Use the mounting template to mark holes that correspond to the camera base on the mounting surface.
2 Drill holes.
3 Fasten the anchors to the mounting surface with screws.
4 Secure the unit bottom case to the wall or ceiling with tapping screws.
5 Adjust the viewing angle.
6 Ensure that the top cover safety wire is connected and securely fit the top cover.
Figure 56 Mounting the camera

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Technical line drawing of a mechanical assembly with no visible text or symbols| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with the safety wire (supplied) strong enough to sustain the total weight of the unit. Pay also attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables. |
| CAUTION | Ensure that the Safety wire is connected with one end to the ceiling and the other to the safety-cord screw of the unit. |
- End -
Procedure 23 Adjusting the Position
The unit has three axes for positioning, refer to Figure 57 on page 49. While monitoring, adjust the position as below.
Step Action
1 Pan Adjustment (A) For Wall Mount and Tilted Ceilings:
a Rotate the lens base (maximum 140°) until you are satisfied with the field of view.
2 Horizontal Rotation (B):
a Rotate 3D assembly in the base. Do not turn assembly more than 354^ as this assembly may cause the internal cables to twist and disconnect or break.
3 Tilt Adjustment (C):
a Tilt the lens base (maximum 125° from the frontal mounting surface) until you are satisfied with the field of view.
| CAUTION | Limitation of three axis positions of lens centroid:Pan range: 140°Tilt range: 15° to 125° from frontal mounting surfaceRotate (z-axis): 354° |
Figure 57 Adjusting the position of the camera

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Technical line drawing of a mechanical assembly with rotation arrow and cross-sectional view (no text or symbols)Figure 58 Adjusting the position of the camera

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Technical line drawing of a mechanical assembly with exploded view and side view (no text or symbols)| NOTE | For Compact Mini Dome camera series:The zoom level and focus are manually set in the factory. |
- End -
Procedure 24 Installing the desiccant
Step Action
1 Remove the papers from the back of the desiccant.
2 Attach to the interior side of the camera cover as seen in the image below.
Figure 59 Location for desiccant application

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Technical line drawings of a circular device with internal components and a labeled desiccant component (no text or symbols beyond label)- End -
Procedure 25 Locking the Camera
Step Action
1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.
2 Ensure that the top cover safety wire is connected and attach the inner liner and top cover.
- End -
Procedure 26 Powering up the camera
Step Action
Connect the power cable to the power plugs as followings:
1 PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
Note: The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Illustra Flex Series 2MP Indoor and Outdoor PTZ Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series 2MP Indoor and Outdoor IR PTZ cameras.
Product features
Lens cases require special care when handling and cleaning to avoid scratches. For information on camera head handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.
Go to https://illustracameras.com/products.
From the Products page, select your camera product range and then select your camera model. Click Downloads and search for Bubble Handling and Cleaning Procedure.
Product overview
This chapter explains the features and installation of the Flex IR PTZ cameras. Product code and description of the camera is provided in the table below.
Table 60 Product code and description of the Flex IR PTZ camera
| Product Code | Description |
| IFS02P6INWIT Illustra Flex 2MP IR PTZ camera, 30x, indoor, vandal, white, TDN, TWDR | |
| IFS02P6ONWIT Illustra Flex 2MP IR PTZ camera, 30x, outdoor, vandal, white, TDN, TWD | |
Figure 61 Physical dimensions of the Flex IR PTZ cameras (mm)

Figure 62 Physical dimensions of the mount adapter

Figure 63 Pictorial index of the camera


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Technical line drawing of a mechanical device with a cylindrical component and mounting bracket (no text or symbols)Table 64 Pictorial index descriptions
| Index number | Description |
| 1 NPT Pendant Cap | |
| 2 Screws (x2) to open and lock the top cover. | |
| 3 Top cover | |
| 4 Camera lens | |
| 5 Camera head | |
Figure 65 Pin definitions of the unit

| NOTE | Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals. |
Table 66 Interior button descriptions
| Button and Connectors Description | |
![]() | Resets to factory default by pressing and holding the button for five sec |
![]() | Reboots the unit. |
![]() | Analog out port. |
![]() | Ethernet Port / PoE+ |
![]() | Power Connector |
Figure 67 Audio and alarm pin definitions

Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:
• 1 Network IR PTZ Camera
• 1 printed Quick Start Guide
• 1 printed Regulatory document
• 1 NTSC/PAL output female BNC cable
• 1 2 position 3mm euro style plug
• 1 Torx 20 Security L-Key
• 1 Torx 6 Security L-Key
• 1 12-pin terminal connector for I/O function
• 1 Safety cable (Pre-attached to the camera)
Contact your dealer if any item is missing.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.
Remove the protective part of the unit when every item is checked in accordance with the list In the box on page 56.
Procedure 27 Accessing the connector pins
Refer to Figure 68 on page 57 for a pictorial index of accessing the connector pins.
Step Action
1 Remove the two screws below (1) located on the top cover to open it.
Figure 68 Accessing the connector pins

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Technical line drawing of a surveillance camera with labeled component (no text or symbols beyond label)- End -
Procedure 28 Connecting the wires
Step Action
This unit supports one of the following options as power supply:
1 Connect a power source:
a AC24V wired to connector and separate RJ45 Ethernet.
OR
b PoE through RJ45 connector.
2 Connect any optional audio or digital inputs or outputs.
Note: The power source needs to be NEC Class 2 or LPS. The Indoor (PoE+ IEEE 802.3at or 24Vac) and Outdoor (PoE Ultra 802.3bt or 24Vac) connections should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 29 Mounting the camera
Step Action
1 Refer to the Illustra mounting accessories webpage (https://www.il-lustracameras.com/products/accessories/mounts/) for assistance with this procedure. Note: The following mount accessory part numbers are applicable with the Illustra Flex 2MP IR PTZ camera: IFIRPTZWRECMT, IFIRPTZC2X2, RHOSW, RHOLW, RHOTR, ROTRF, RHOWCA, ROENDC.
- End -
Procedure 30 Inserting or removing the micro SD Card
Step Action
1 Remove the two screws below (1) located on the micro SD card cover. 2 Carefully pull open the micro SD card cover to insert or remove the micro SD card into the camera.
Figure 69 Inserting or removing the micro SD Card

Note: It is advised that you reboot the camera after inserting the micro SD card.
3 Secure the two screws located on the micro SD card cover.
- End -
Illustra Flex 2MP Indoor Micro Dome Camera
This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex 2MP Indoor Micro Dome camera.
Product overview
This chapter explains the features and installation of the Ilustra Flex 2MP Indoor Micro Dome camera. Product code and description of the camera is provided in Table 70 on page 59.
Table 70 Product code and description of the Micro Dome camera
| Product Code | Description |
| IFS02HFANWST2 II | Iustra Flex 2MP Micro, 2.8mm, indoor, non-vandal, clear, white, SDN, TWDR |
| IFMICRO6FTCBL | Illustra Flex Micro camera 6ft video extension cable from camera to the electronic control unit |
| IFMICR013FTCBL | Illustra Flex Micro camera 13ft video extension cable from camera to the electronic control unit |
| IFMICRO20FTCBL | Illustra Flex Micro camera 20ft video extension cable from camera to the electronic control unit |
Figure 71 Physical dimensions of the Micro Dome camera (mm)

Figure 72 Physical dimensions of the Micro Dome lens module (mm)

Figure 73 Physical dimensions of the electronic control unit (mm)

Figure 74 Distance between the mounting points (mm)


Figure 75 Pictorial index of the Micro Dome camera

Table 76 Pictorial index descriptions
| Index number | Description |
| 1 Camera base | |
| 2 | Screw casing (Loosen the screws to take off the top cover) |
| 3 Lens Unit | |
| 4 | Camera top cover |
| 5 Camera and electronic control unit connection cable | |
Figure 77 Interior view and buttons of the unit

Table 78 Interior button descriptions
| Interior button | Description |
![]() | Camera reboot/reset button. |
![]() | Camera and electronic control unit connection slo |
![]() | RJ45 Connection |
![]() | Micro SD Card |
Note: The connector cable of the Micro Dome camera should be contained in a conduit suitable for indoor use.
Note: Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals.
Figure 79 Metal plate ring description
The camera lens module must be securely attached to the metal plate ring when attaching the camera to a wall.

Table 80 Metal plate ring letters and arrow descriptions
| Description | |
| A | For the 3 (3mm) Phillips pan head tapered screws. |
| L | For the 3 Phillips flat head machine screws M2.5 x 0.45P x 4mm that attach to:The 3 hex standoffs for connecting into a surface mountThe 3 screw holes in the lens module for behind the surface mounting. For this the unlettered are for alignment with the 3 posts on the lens module. |
| Up Arrow | This identifies the top of the video image. By configuration the image can be inverted as well. |
Installation
In the box
Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.
- 5 plastic 25mm screw anchors
• 4 Phillips pan head tapered screws 3mm x 25mm
• 3 Phillips pan head tapered screws 3mm x 10mm
• 3 Hex stand-offs M2.5 x 0.45P x 17mm
• 3 Phillips flat head machine screws M2.5 x 0.45P x 4mm
• 1 Deco adhesive backed trim ring
• 1 Front adhesive backed Mylar ring
• 1 Metal plate ring
• 1 Torx T10 security L-Key
• 1 printed Quick Start Guide
• 1 printed hot surface Warning leaflet
• 1 printed regulatory document
• 1 Guide pattern template for camera head
• 1 Guide pattern template for electronics box
Contact your dealer if any item is missing.
Installation tools
The following tools assist with installation:
- a drill
- screwdrivers
- wire cutters
Checking appearance
When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation. Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 64.
Procedure 31 Disassembling the Camera
Step Action
1 Remove the Torx screw(1) with the Torx T10 Security L-Key.
2 Gently remove the top cover (2).
3 Set the top cover aside.
Figure 81 Disassembling the Micro Dome camera

- End -
Procedure 32 Mounting the camera behind a wall
For the behind a wall and into a surface from the front mounting configurations the Metal plate ring should be attached to the lens module using the M2.5 screws and stand-offs if required at a clean desk, table, or bench work area creating a camera module before going to the installation site.
Step 1, 2, and 3 below should be performed before going to the installation site.
Step Action
1 Use the Torx T10 Security L-Key to remove the screw on the camera base and remove the dome cover.
Figure 82 Removing the Micro Dome cover

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Line drawing of a mechanical component with a circular body and attached clamping ring, featuring a lightning bolt symbol (no text or labels)2 Remove the plastic cover from the lens module.
3 Place the lens module into the hole in the 'ring' plate and securely rotate the three (M2.5 x 0.45Px 4mm) screws so that the lens module is securely attached to the 'ring' plate.
Figure 83 Attaching the lens module and 'ring' plate to the wall

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Technical line drawing of a mechanical assembly with no visible text or symbols4 Securely attach the three (3mm x 10mm) screws on the 'ring' plate to the wall rear.
5 Attach the 'ring' plate cover to the 'ring' plate on the front of the wall.
6 Securely attach the electronic control unit to the wall rear with the two (3mm x 25mm) screws provided.
Figure 84 Attaching the electronic control unit and lens module with the cable

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Technical line drawing of a mechanical assembly with a flanged component and connected components (no text or symbols)Note: Ensure that the lens module cable can reach the electronic control unit.
7 Plug the lens module cable into the electronic control unit.
| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured firm place (ceiling slab or channel). |
| WARNING | The Electronic Control unit must not be mounted in a tightly enclosed area. |
| WARNING | The lens module must be connected to electronic control unit before powering on. |
to a
- End -
Procedure 33 Mounting the camera into a ceiling or wall surface
For the behind a wall and into a surface from the front mounting configurations the Metal plate ring should be attached to the lens module using the M2.5 screws and stand-offs if required at a clean desk, table, or bench work area creating a camera module before going to the installation site.
Step 1, 2, 3 and 4 below should be performed before going to the installation site.
Step Action
1 Use the Torx T10 Security L-Key to remove the screw on the camera base and remove the dome cover.
Figure 85 Removing the Micro Dome cover

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Technical line drawing of a mechanical component with an upward arrow indicating motion (no text or symbols)2 Remove the plastic cover from the lens module.
3 Screw the three standoffs into the lens module threaded holes.
4 Attach the metal plate ring with the three (M2.5 x 0.45Px 4mm) screws so that the lens module is securely attached.
Figure 86 Attaching the lens module and 'ring' plate to the wall

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Technical line drawing of a mechanical assembly with multiple components and directional arrows indicating motion (no text or symbols)5 Securely attach the electronic control unit to the wall rear with the two (3mm x 25mm) screws provided.
Note: Ensure that the lens module cable can reach the electronic control unit.
Figure 87 Attaching the electronic control unit and lens module with the cable

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Technical line drawing of a mechanical assembly with a flanged component and connected components (no text or symbols)6 Plug the lens module cable into the electronic control unit.
| WARNING | Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured firm place (ceiling slab or channel). |
| WARNING | The Electronic Control unit must not be mounted in a tightly enclosed area. |
| WARNING | The lens module must be connected to electronic control unit before powering on. |
- End -
Procedure 34 Mounting the camera on to a ceiling with a ball type me
Step Action
1 Use the (2) screws provided to attach the lens module to the camera mount.
2 Securely attach the electronic control unit above the ceiling with the two (3mm x 25mm) screws provided.
Figure 88 Attaching the electronic control unit above the ceiling

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Line drawing of a mechanical device with a lever and base plate (no text or symbols)Note: Ensure that the lens module cable can reach the electronic control unit.
| WARNING | The Electronic Control unit must not be mounted in a tightly enclosed area. |
| WARNING | The lens module must be connected to electronic control unit before powering on. |
- End -
Procedure 35 Adjusting the camera lens position
You can Pan, Tilt and rotate the camera lens.
Step Action
1 Use the Torx T10 Security L-Key to untighten the Torx screw.
Figure 89 Remove the Torx screw

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Line drawing of a lampshade mounted on a stand inside a diamond-shaped frame (no text or symbols)2 Adjust the camera eye ball into the required position and then tighten the Torx screw.
a Pan Adjustment - Rotate the camera eye ball a maximum of +/-22° until you are satisfied with the field of view.
b Tilt Adjustment - Tilt the camera eye ball a maximum 70^ from the frontal mounting surface until you are satisfied with the field of view.
Note: The arrow located near the eye ball indicates the direction of the sensor. You can also adjust the mounting screws to assist with the camera lens position.
Note: For the Micro Dome camera series: Focus is manually set in the factory.
- End -
Procedure 36 Powering up the camera
Step Action
Connect the power cable to the power plugs as followings:
1 PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power through the Ethernet cable.
Note: The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.
- End -
Procedure 37 Performing a camera reboot / reset.
Step Action
1 Press and hold the reset button:
a for 1 to 5 seconds to perform a Hardware reboot / reset.
b for 5 to 20 seconds to perform a Soft Factory reset.
c for 20 plus seconds to perform a Hard Factory reset.
Note: The difference between a Soft and Hard rest is that the Hard reset clears the IP address. When the camera is restarting it may take 2 or 3 minutes before it is fully back online and operational.
Figure 90 Identifies the camera reset button

- End -
Network Topology
The Illustra Flex cameras deliver video images and audio in real-time using the internet and intranet. It is equipped with an Ethernet RJ-45 network interface.
The following images illustrate the network topologies of the cameras.
Indoor and Outdoor Dome Camera Topology
Figure 91 Dome Cameras Network Topology Type I.

Figure 92 Dome Cameras Network Topology Type II

flowchart
graph LR
A["Device 1"] --> C["Switch"]
B["Device 2"] --> C["Switch"]
D["Device 3"] --> C["Switch"]
C --> E["Desktop Computer"]
style A fill:#f9f,stroke:#333
style B fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
note right of E: NB/PC with web Browser
Bullet Camera Topology
Figure 93 Illustra Flex Bullet Camera Network Topology Type I

Figure 94 Illustra Flex Bullet Camera Network Topology Type II

flowchart
graph LR
A["Server"] --> B["Switch"]
C["Server"] --> B
D["Server"] --> B
B --> E["Desktop Computer"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
note right of E: NB/PC with web Browser
Box Camera Topology
Figure 95 Illustra Flex Box Camera Network Topology Type I

Figure 96 Illustra Flex Box Camera Network Topology Type II

flowchart
graph LR
A["Camera 1"] --> C["Switch"]
B["Camera 2"] --> C
D["Camera 3"] --> C
C --> E["Desktop Computer"]
style C fill:#f9f,stroke:#333
note right of C: "NB/PC with web Browser"
Compact Mini Dome Camera Topology
The Compact Mini Dome camera delivers video images in real-time using the Internet and Intranet. It is equipped with an Ethernet RJ-45 network interface.
The following images illustrate the network topologies of the cameras.
Figure 97 Compact Mini Dome Cameras Network Topology Type I

Figure 98 Compact Mini Dome Cameras Network Topology Type II

flowchart
graph LR
A["Server"] --> B["Switch"]
C["Server"] --> B
D["Server"] --> B
B --> E["Computer"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
note right of E: NB/PC with web Browser
IR PTZ Camera Topology
The IR PTZ camera delivers video images in real-time using the internet and intranet. It is equipped with an Ethernet RJ-45 network interface.
The following images illustrate the network topologies of the cameras.
Figure 99 Flex IR PTZ Cameras Network Topology Type I

Figure 100 Flex IR PTZ Cameras Network Topology Type II

flowchart
graph LR
A["Server"] --> B["Switch"]
C["Server"] --> B
D["Server"] --> B
B --> E["Desktop Computer"]
style A fill:#f9f,stroke:#333
style C fill:#f9f,stroke:#333
style D fill:#f9f,stroke:#333
style E fill:#ccf,stroke:#333
Micro Dome Camera Topology
The Micro Dome camera delivers video images in real-time using the Internet and Intranet. It is equipped with an Ethernet RJ-45 network interface.
The following images illustrate the network topology of the camera.
Figure 101 Micro Dome Cameras Network Topology Type I

Figure 102 Micro Dome Cameras Network Topology Type II

flowchart
graph TD
A["Device 1"] -->|Wireless cable| B["Switch"]
C["Device 2"] -->|Wireless cable| B
D["Device 3"] -->|Wireless cable| B
E["Device 4"] -->|Wireless cable| B
B --> F["Computer with NB/PC web Browser"]
Default IP Address
Since this is a network-based unit, an IP address must be assigned at the very first bootup. The default IP address of the unit is 192.168.1.168 and sub mask is 255.255.255.0.
However, if you have a DHCP server in your network, the unit obtains an IP address automatically from the DHCP server so that you do not need to change the IP address of the camera.
Note: If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.
- Connect to a PC directly: Directly connect the camera to a PC using a standard Ethernet cable. This requires POE switch or injector.
- Connecting a camera to a Local Area Network (LAN): To add the camera to an existing LAN, connect the camera to the POE hub or switch on your network.
Figure 103 Network connection diagram

flowchart
graph TD
A["Client"] --> B["Network"]
C["Client"] --> B
D["Client"] --> B
B --> E["PoE"]
E --> F["3D Scanner"]
Default camera settings
The following table describes the default camera settings.
| Network Settings Defaults | |
| DHCP Enabled | |
| Static IPAddress 192.168.1.168 | |
| Default Username admin | |
| Default Password admin | |
Note: At first login the user is prompted to change the default username and password.
Procedure 38 Connecting from a computer
Step Action
1 Ensure the camera and your computer are in the same subnet. 2 Check whether if the network is available between the unit and the computer by pinging the default IP address.
a Start a command prompt.
b Type "Ping 192.168.1.168". If the message "Reply from..." appears, it means the connection is available.
3 Start Internet Explorer and enter IP address: 192.168.1.168. A login window appears. In the window, enter the default user name: admin and password: admin to log in.
- End -
DHCP
On initial camera startup, and after a hardware factory reset, Dynamic Host Configuration Protocol (DHCP) is enabled by default and remains enabled until the camera receives either a DHCP address or is assigned a Static IP address.
Procedure 39 Enable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings.
4 Select Apply to save the settings.
The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address 192.168.1.168, but continues to search for a DHCP address.
Note: If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.
- End -
Procedure 40 Disable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be entered.
The default setting is 'Enabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
Managing cameras with the Illustra Connect tool
In addition to using the IE browser to access your camera, you can alternatively use the provided tool, Illustra Connect.
Illustra Connect is a management tool designed to manage your network cameras on the LAN. It can:
- set the IP addresses
• show connection status - manage firmware upgrades
- bulk configuration
• help you find multiple network cameras
Refer to Configuration on page 83 for further information regarding using the Illustra Connect tool for configuring the cameras.
Procedure 41 Connecting to the camera using Illustra Connect
Note:
Illustra Connect can only discover devices on the same subnet as its host computer. Therefore, the camera and the computer being used to configure it must be on the same subnet.
Step Action
1 Using a computer which is connected to the same network and subnet, install the Illustra Connect software.
The Illustra Connect software and the Illustra Connect manual are available to download on www.illustracameras.com
2 When the installation is complete, run Illustra Connect.
It searches the network and displays all compliant devices.
3 Select the camera you want to configure, locating it by its unique MAC address.
4 Right-click the camera and select Launch Web GUI Configuration. The camera Web User Interface displays.
- End -
Procedure 42 Connecting to the camera using the static IP address
Step Action
1 The camera attempts to obtain an IP Address from the DHCP Server. When no DHCP Server is available the camera is assigned a Static IP address of 192.168.1.168.
2 Open Microsoft Internet Explorer and enter the URL of the camera as 192.168.1.168. The camera sign in page displays.
Note:
The computer you use to configure the camera must have an IP address on the same subnet.
- End -
Procedure 43 Logging on to the camera web user interface
Step Action
1 When you select the camera, the sign in page displays. Select your preferred language from the drop-down menu.
2 Enter the username in the Username text box. The default username is admin.
3 Enter the password in the Password text box. The default password is admin.
4 Select Log in.
Note: The first time that you access the camera or after a factory reset the following two pop up windows are visible: A pop up window that requests the user to Define a Host ID and a pop up window that requests the user to select a Security Type. Please refer to the user manual for further information on this.
5 The Live view page is visible. This displays the current view of the camera.
Note:
At first login the user is prompted to change the default username and password.
- End -
Procedure 44 Enabling the correct video orientation for a wall mounted camera
Step Action
1 Log on to the camera web user interface.
2 Select Setup on the camera web user interface banner to display the setup menus.
3 Select the Picture Basic tab from the Basic Configuration menu.
4 Select the required Orientation setting:
- Mirror
- Flip
5 The video pane updates to display the new settings.
- End -
Configuration
The following sections explain the how you can configure Illustra Flex cameras using the Web User Interface.
Security Mode Profiles for First Time Connection
The Illustra Flex cameras have features that allow for operation in a Standard Security mode or in an Enhanced Security mode.
The Enhanced Security mode of operation is used to control changes to the camera communication protocols HTTP, HTTPS, FTP, and SMTP. When the camera is in Enhanced Security mode, you require a complex seven character Administrator password to make changes to these protocols.
Refer to Summary of Security Modes on page 84 for further information regarding the differences between Standard and Enhanced Security modes.
Accessing the Illustra Flex Series Camera Web User Interface
Use the following procedure to access the camera Web User Interface.
Procedure 45 Logging in to the Camera
Step Action
1 Refer to Network Connection on page 79 for details on how to connect the camera to your network or computer.
2 When you select the camera, the sign in page displays.
3 Select your preferred language from the drop-down menu. The default language is English.
4 Enter the default username and password when prompted - Username: admin, Password: admin.
5 Click Log in. The camera Web User Interface displays. The first time that you access the camera, or after a factory reset, you are prompted to Define a Host ID and Select a Security Type.
- Define a Host ID: The admin user must enter a 6 character code for the Host ID that includes both letters and/or numbers. This unique password can be used to access the operating system files. The HostID is not stored on the camera for security reasons and must be presented to Illustra Technical Support when remote access to the operating system is required.
- Select a Security Type: Standard Security or Enhanced Security. If you are keeping Standard Security, it is best practice to use the Change Password check box to immediately change the default password to one unique to your surveillance system.
6 Optional - If you select the Enhanced Security option, you are required and instructed to create a complex password.
Note: The password must meet the following requirements:
Be a minimum of seven characters long.
Have at least one character from at least three of the following character groups:
• Upper-case letters
- Lower-case letters
- Numeric characters
- Special characters
Note: Once the above steps are complete, the Live view page is visible. This displays the current view of the camera.
- End -
Summary of Security Modes
Standard Security:
- Changes to communication protocols are available to all users with appropriate privileges.
- Passwords complexity is set to require minimum of any 5 characters.
- Authentication method is set to basic by default.
ENHANCED SECURITY
- Unsecure Protocols are disabled by default until enabled by a user.
- When you select enhanced security you must change the default 'admin' username and password.
- Discovery protocols are disabled by default until enabled by a user.
- Changes in the protocols are only be available to a user with administrative privileges and require that user to reenter their password.
- Passwords for all accounts will meet the following password complexity requirements:
• Minimum characters: 8
- The password must have at least one character from a minimum of three of the following character groups:
a Upper case letters
b Lower case letters
c Numeric characters
d Special characters
e Changing protocols require an administrator to re-enter their password
- Authentication method is set to Digest by default.
Changing the Camera Web User Interface Language
Use the following procedure to change the language used in the camera Web User Interface.
Procedure 46 Change the Camera Web User Interface Language
Step Action
1 Open the camera sign in page. If you are already logged in to the Web User Interface, select Log Off to display the sign in page.
2 Select your preferred language from the drop-down menu:
- English
- Arabic
- Czech
- Danish
- German
- Spanish
- French
- Hungarian
- Italian
- Japanese
- Korean
- Dutch
- Polish
- Portuguese
- Swedish
- Turkish
- Chinese Simplified
- Chinese Traditional
- Russian
The default language is English.
3 Enter the Username.
4 Enter the Password.
5 Select Log in.
The camera web User Interface displays in the selected language.
- End -
Live menu
When you log in to the Illustra Web User Interface, the Live menu appears, as seen in Figure 104 on page 86.
Figure 104 Live menu page

Displaying the Live View Page
Display the live camera view page.
Procedure 47 Display Live View Page
Step Action
1 Select Live in the Web User Interface banner. The Live view page displays.
2 Select a video stream from Stream to view.
3 Select a percentage from Scale to change the display size of the video pane:
• 25%
- 50%
• 75%
• 100%
The default setting is 50%.
- End -
Controlling the PTZ camera using camera controls.
The PTZ camera can be controlled using the on-screen controls in the Live video pane.
GUI camera controls
The following diagram provides information on the controls available for on-screen camera control. The camera control overlay is visible when video is displayed on the Live video pane.

Note: It is possible for two users to access live viewing at the same time. However, only one user may control the camera at any time. Camera control operates on a "last come, first served" basis. Therefore, when a new user logs into the camera from a different browser and starts a camera control session, the original user loses their camera control session.
Controlling the PTZ Camera with the keyboard shortcuts
You can use the following keyboard shortcuts to control the camera.

Controlling the PTZ camera with the camera controls
You can use the on-screen controls in the Live video pane to control the camera.
Procedure 48 Controlling the PTZ Camera through the Live video pane
Step Action
1 Select to start the live web video.
The live video pane displays the current camera view.
2 Select the camera control item on the overlay to activate the control.
Refer to GUI Camera Controls for information on specific camera controls.
- End -
Controlling the Pan/Tilt Control through click and drag
You can use the mouse to control the camera, allowing slower camera movement and maximum accuracy.
Procedure 49 Controlling Pan/Tilt through click and drag using the Live video pane
Step Action
1 Select to start the live web video.
The live video pane displays the current camera view.
2 Move the cursor to the pan and tilt quick control icon in the center of the video pane control.
3 Click and drag the cursor to set the direction and speed of the camera.
- A red arrow is visible showing the direction of camera movement.
- The camera's movement speed increases as the arrow is moved further from the cursor origin mark.
- End -
Zooming with the mouse scroll wheel
You can control the zoom function using a scroll wheel mouse.
Procedure 50 Zooming with the mouse scroll wheel using the Live Video Pane
Step Action
1 Select to start the live web video.
The live video pane displays the current camera view.
2 Refer to Controlling the PTZ Camera with the Camera Controls or Controlling Pan/Tilt through click and drag using the Live video pane.
3 Scroll the mouse wheel upwards (zoom in) and downwards (zoom out).
- End -
Double-click to center using the mouse
Click on the live video pane to automatically center the camera display.
Procedure 51 Activate double-click to center
Step Action
1 Select to start the live web video.
The live video pane will display the current camera view.
2 Using the mouse, double-click on the area of interest in the live video pane.
The PTZ adjusts to display the area of interest in the center of the live video pane.
3 Repeat Step 2 to select a new area of interest.
- End -
PTZ to a Selected Area Using the Mouse
Draw a rectangle on the live video pane to have the camera PTZ adjust to the selected area of interest.
Procedure 52 Activate PTZ to a selected area using the mouse
Step Action
1 Select to start the live web video.
The live video pane displays the current camera view.
2 Click and drag on the live video pane to highlight the area to display.
A red outline is visible identifying the selected area of interest.
3 Release the mouse button.
The PTZ adjusts to display the area of interest in the center of the live video pane.
4 Repeat Step 2 to select a new area of interest.
- End -
Accessing the Setup Menus from Live View
Setup menus within the Web User Interface are restricted by user account access levels. Refer to Appendix A: User Account Access on page 198 for details on the features which are available to each role.
Procedure 53 Access Setup Menus from Live View
Step Action
1 On the Live menu, click the Setup tab.
Note: When an admin user logs in for the first time the Liven menu displays. After this, on each login the Stream page on the Video menu displays.
- End -
Quick Start Menu
When you select the Quick Start menu, the Basic Configuration Page displays, as shown in Figure 105 on page 91.
Note: When an admin user logs in for the first time the Basic Configuration page displays. After this, on each login the Video > Streams page displays.
Figure 105 Basic Configuration Menu

Basic Configuration
The Basic Configuration menu provides access to the most common features required when setting up a camera for the first time and is only available to an 'admin' user. The following tabs are displayed:
- TCP/IP
• Video Stream Settings - Picture Basic
• Picture Additional - Date Time
- OSD
TCP/IP
Configure the IPv4 and IPv6 network settings on the camera.
Note: When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result in duplicate IP addresses. Refer to Quick Start Menu on page 91 for more information.
DHCP
On initial camera startup, and after a hardware factory reset, Dynamic Host Configuration Protocol (DHCP) is enabled by default and remains enabled until the camera receives either a DHCP address or is assigned a Static IP address.
Procedure 54 Enable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings.
4 Select Apply to save the settings.
The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address 192.168.1.168, but continues to search for a DHCP address.
Note: If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.
- End -
Procedure 55 Disable DHCP
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be entered.
The default setting is 'Enabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx. The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
IPv4
Configure the IPv4 network settings for the camera.
Procedure 56 Configure the IPv4 Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings.
OR
Clear Enable DHCP to disable DHCP and allow manual settings to be entered.
The default setting is 'Enabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx. The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx.
The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
IPv6
Enable or disable IPv6 on the camera.
Procedure 57 Enable/Disable IPv6
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the TCP/IP tab in the Basic Configuration menu.
3 Select the IPv6 Enable check box to enable IPv6 on the camera.
OR
Clear the IPv6 Enable check box to disable IPv6 on the camera.
The default setting is 'Enabled'.
If IPv6 is enabled the Link Local and DHCP address display beside 'Current IPv6 Addresses' if available.
- End -
Video Stream Settings
You can configure three video streams on the camera: Stream 1, Stream 2, and Stream 3.
Configuring the Web Video Stream
Adjust the settings for each video stream.
Procedure 58 Configure the Video Stream settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Streams tab in the Basic Configuration menu.
3 Select either Stream 1, 2 or 3 from the Stream Number drop-down menu.
4 Select the required Codec from the drop-down list:
• H264
• H264 IntelliZip
• H265
• H265 IntelliZip
- MJPEG
The default setting is 'H264'.
Note: When you select H264 or H264 IntelliZip you can set the Profile. If you do not select either of these options then continue at step 6 below.
5 Select the required Profile from the drop-down list:
- Main
• High
The default setting is 'Main'.
6 Select the required Resolution from the drop-down menu.
The resolutions available depend on the Image Source selected:
Flex Gen 2 - 2MP, 3MP and Flex 8MP Streaming Combinations
Table 109 on page 98 provides information on the stream resolutions and FPS of the 2MP IR PTZ camera. Table 106 on page 95 and Table 107 on page 96 provides information for the stream resolutions and supported FPS of the Flex Gen 2 3MP cameras herein. Table 108 on page 97 provides information for the stream resolutions and supported FPS of the Flex 8MP cameras.
Table 106 3MP Camera Stream Set A (all resolution, codes and frame rate combinations of 1, 2 and 3 are valid)
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream 2 | Stream 3 | ||||||||
| 2048x1536QXGA 4:3 | H264/H264IntelliZipH265/H265IntelliZip | 1-30 | 1280x720720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | 640x360nHD16:9 | MJPEG 7-15 | Yes(2x) | |
| 1920x10801080p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | 1024x576PAL+16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | 480x360480p 4:3 | MJPEG 7-15 | Yes(2x) | |
| 1664x93616:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | 640x360nHD 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | 384x2884:3 | MJPEG 7-15 | Yes(2x) | |
| 1280x720720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | 480x360480p 4:3 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | Yes(2x) | |||
| 384x2884:3 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-30 | Yes(2x) | ||||||
Table 107 3MP Camera Stream Set B (all resolution, codes and frame rate combinations of 1, 2 and 3 are valid)
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream 2 | Stream 3 | ||||||||
| 1920x10801080p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 31-60 | 1280x720720p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 | 640x360nHD 16:9 | MJPEG 7-15 No | ||
| 1664x93616:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 31-60 | 1024x576PAL+ 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 | 480x360480p 4:3 | MJPEG 7-15 No | ||
| 1280x720720p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 31-60 | 640x360nHD 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 | 384x2884:3 | MJPEG 7-15 No | ||
| 480x360480p 4:3 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 No | |||||||
| 384x2884:3 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 No | |||||||
Note: A maximum of 5 concurrent streams are supported by the camera. This includes shared streams. So, for example, Stream 1 can be shared twice along with a running Stream 2 and Stream 3 or Stream 1 can be shared 4 times if Stream 2 and Stream 3 are not running.
Note: When frame-rate is more than 30fps the following restrictions apply:
- Stream 1 max resolution is 1920x1080.
- TWDR is disabled.
- Stream 2 has a maximum frame-rate of 15.
Table 108 Flex 8MP camera resolutions
| Flex 8MP camera resolutions | ||||||||
| Stream 1 | Codec | FPS | Stream 2 | Codec | FPS | Stream 3 | Codec | FPS |
| (3840x2160)4K 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 | (1280x720)720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15or 1-30 | (640x360)nHD 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 7-15 |
| (3264x1840)16:9 | (1024x576)16:9 | (480x360)4:3 | ||||||
| (2592x1944)4:3 | (640x360)nHD 16:9 | (384x288)4:3 | ||||||
| (2688x1520)16:9 | (480x360)4:3 | |||||||
| (2048x1536)QXGA 4:3 | (384x288)4:3 | |||||||
| (1920x1080)1080p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-60 | ||||||
| (1664x936)16:9 | ||||||||
| (1280x720)720p 16:9 | ||||||||
Note:Stream 2 is limited to a maximum of 15 FPS when: Stream 1 is set to 2048x1536 or above. Stream 1 is set to 1920x1080 or above with FPS greater than 30.
Note:Stream 2 automatically reconfigures to a maximum of 15 FPS if Stream 1 FPS is 31 or greater.
Note:Stream 2 supports 1-30 FPS when Stream 1 is set to 1920x1080 or below with FPS set to a maximum of 30.
Note:Codec MJPEG is not supported when the resolution is equal to or greater than 2048x1536.
Note: TrueWDR 2x. When TrueWDR2x is switch on, the following limits apply: For 2048x1536 and above, the framerate is limited to 15FPS (as it is when TrueWDR is off). For 1920x1080 and below, the framerate is limited to 30FPS.
Note: TrueWDR 3x is not available on 8MP units.
Table 109 2MP IR PTZ Camera Stream Resolutions
| TWDR Off | TWDR | ||
| Resolution Code | FPS range FPS range | ||
| Stream 1 | |||
| (1920 x 1080) 1080p 16:9 | H264/H264 IntelliZip H265/H265 Intellizip MJPEG | 1-60 1-30(1664 | x 936) 16:9 |
| (1280 x 720) 720p 16:9 | |||
| Stream 2 | |||
| (1280 x 720) 720p 16:9 | H264/H264 IntelliZip H265/H265 Intellizip MJPEG | 1-30 or 1-15 *1 | 1-30 |
| (1024 x 576) PAL+ 16:9 | |||
| (640 x 360) nHD 16:9 | |||
| (480 x 360) 480 4:3 | |||
| (384 x 288) 4:3 | |||
| Stream 3 | |||
| (640 x 360) nHD 16:9 | MJPEG *2 7-15 7-15 | 480 x 360) 480 | 4:3 |
| (384 x 288) 4:3 | |||
Note:*1 - Stream 2 is restricted to 15 FPS when Stream 1 is greater than 30 FPS
Note:*2 - Stream 3 is restricted to MJPEG only.
Note: A maximum of five concurrent streams are supported by each camera, this includes shared streams. (Example: Stream 1 can be shared three times along with a running Stream 2 and Stream 3, or Stream 1 can be shared five times).
Note: TWDR limits the stream to not exceed 30 FPS even if the stream is configured to 31+ FPS.
Note: TWDR 3x is not supported for the PTZ camera.
Table 106 on page 95 provides information for the stream resolutions of the Micro Dome camera herein.
Table 110 Stream Set (all resolution, codecs and frame rate combinations of Stream 1, 2 and 3 are valid)
| Micro Dome Normal Mode | |||||
| Resolution | Max FPS | ||||
| TWDR Off | TWDR 2x TWDR 3x | ||||
| Stream 1 | H.265, H.264, Intellizip, MJPEG | 1920 X 1080 (1080p) 16:9 | 60 30 | - | |
| 1664 X 936 16:9 60 | 30 | - | |||
| 1280 X 720 (720p) 16:9 | 60 30 | - | |||
| Stream 2 | H.265, H.264, Intellizip, MJPEG | 1280 x 720 (720p) 16:9 | 30 *1 | 30 *1 | - |
| 1024 x 576 (PAL+) 16:9 | 30 *1 | 30 *1 | - | ||
| 960 x 544 16:9 | 30 *1 | 30 *1 | - | ||
| 816 x 464 16:9 | 30 *1 | 30 *1 | - | ||
| 640 x 360 (nHD) 16:9 | 30 *1 | 30 *1 | - | ||
| 480 x 272 16:9 | 30 *1 | 30 *1 | - | ||
| Stream 3 MJPEG | 640 x 360 (nHD) 16:9 | 15 15 | - | ||
| 480 x 272 16:9 | 15 15 | - | |||
Note:*1 - Stream 2 is restricted to 15 FPS when Stream 1 is greater than 30 FPS. A maximum of 5 concurrent Streams are supported by each camera, this includes shared Streams.
7 Use the slider bar to select the Frame Rate (fps).
The settings for the 2mp and 3MP cameras are:
- Stream 1 - 1 - 60 fps, default 30. 60 fps is only available on Stream 1 with resolution 1920x1080 or lower.
- Stream 2 - 1 - 30 fps, default is 15 fps. This stream is limited to 15 fps if Stream 1 is 60 fps.
- Stream 3 - 7 - 15 fps. Default is 15 fps.
The settings for 8MP cameras are:
- Stream 1 - 1 - 15 fps, or 1-60 fps depending on the resolution. Default is 15 fps. 60 fps is only available on Stream 1 with resolution 1920x1080 or lower.
- Stream 2 - 1 - 15 fps, or 1-30 fps depending on the resolution. The default is 15 fps. This stream is limited to 15 fps if stream1 is 60 fps.
- Stream 3 7 - 15 fps. The default is 15 fps.
Note:FPS varies depending on other features - refer to the Flex Gen 2 Release Notes for further information.
8 If MJPEG has been selected, MJPEG Quality is enabled. Use the slider bar to select the MJPEG Quality.
The default setting is 50.
OR
9 If H264 has been selected in step 4, Rate Control is enabled. Select the required Rate Control by selecting the radio buttons:
• VBR (Variable Bit Rate)
• CBR (Constant Bit Rate)
• CVBR (Constrained Variable Bit Rate)
The default setting is 'CVBR'.
a If you select VBR, VBR Quality is enabled. Select the required VBR Quality from the drop-down menu. The default setting is High.
- Highest
• High - Medium
- Low
- Lowest
OR
b If you select CBR, CBR Bit Rate is enabled. Use the slider bar to select the CBR Bit Rate. The default setting is 1000.
OR
c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit Rate. The default setting is 8000.
Picture Basic
Adjust Picture Rotation, Focus / Zoom and Exposure displayed in the video pane.
Note: Please refer to the "PTZ Picture Basic settings" section if using the PTZ camera.
Picture Rotation
Configure the orientation and corridor mode settings. Both settings are optional.
Procedure 59 Configure Orientation Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select the required Orientation setting:
- Mirror
- Flip
Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.
Note: When wall mounting the camera you should select Flip and Mirror to correct the lens orientation.
Note: This setting is not supported on the PTZ cameras.
- End -
Focus / Zoom
You can configure the focus and zoom using the Web User Interface. You can use the plus and minus arrows to fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.
Table 111 Lens features supported for the Indoor and Outdoor Dome, Bullet, and Box can
| Indoor Dome | Outdoor Dome | Bullet | Box PTZ | ||
| Mechanical Focus X | |||||
| Motorized Focus | X | X | X | X | |
| Mechanical Zoom | |||||
| Motorized Zoom | X | X | X | X | |
| Lens Calibration | X | X | X | ||
| Lens Selection | X | ||||
| Auto One Touch | X | X | X | XNOTE: Auto back focus | |
| Configurable Continuous Auto-Focus |
Note: None of the options in Table 88 apply to the Compact Mini Dome and Micro Dome as this has a fixed lens.
Procedure 60 Adjust Camera Focus / Zoom
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Use the plus and minus arrows to manually configure the focus and the slider bar to adjust zoom settings until the image is clear. The video pane updates to display the new settings.
- End -
Procedure 61 Adjust Camera Focus using OneTouch Autofocus
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 In the Focus/Zoom section, click the One Touch button. The camera refocuses to the zoom level selected for the image.
The video pane updates to display the new settings.
- End -
PTZ Picture Basic settings
The procedures and information in this section are applicable to the IR PTZ camera only.
Picture Basic
Configure the Auto Focus, Exposure, and Wide Dynamic Range (WDR) settings on the camera.
When Auto Focus is enabled, the camera automatically compensates for scene changes that affect focal length (focus) and light levels (iris).
Setting Exposure
Configure the exposure settings for the camera. Automatic Gain Control (AGC) and Open Shutter provide additional functionality to help compensate for low-light scenes.
Automatic Gain Control (AGC)
AGC amplifies the video signal in scenes when there is not enough light to produce full video levels. The maximum level of AGC is controlled by the Max Gain control. It is adjustable from 0dB (off) to 37dB. As gain is increased, the sensor noise is also amplified, which can result in more noticeable noise in the image.
Open Shutter
This is a technique that is used for really low light performance applications. It allows the shutter speed to be slowed down further than normal to allow the sensor to collect more light. The maximum level of Open Shutter is controlled by the Shutter Speed control. It is adjustable from 1/30 down to 12
second. The slower the Shutter Speed, the higher the chance for image blur which may affect moving object identification. It is only in effect during low-light situations where an image would not be obtainable otherwise and does not affect the camera performance in normal or bright light situations.
Max Gain
The Max Gain setting is an upper limit for how much gain can be increased when AGC is enabled. The trade-off between picture level (brightness) and noise may be adjusted by setting the Max Gain value. Lower values for Max Gain setting may result in a darker picture, but with less noise. Higher values for Max Gain setting may result in a brighter picture, but with more noise.
Procedure 62 Configure Exposure Settings
Step Action
1 Select Setup on the GUI banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select a AGC/Shutter Setting from the drop-down menu.
- AGC off - produces the cleanest image with the least noise but the worst low-light performance.
- AGC on - good low-light performance with the chance for some noise.
- openshutter - best for low-light performance. However, there is a chance for some noise and some image blur.
The default setting is 'open shutter'.
Note: If you require "Real Time" video, open shutter must be turned off to ensure that the resulting video quality is acceptable for prosecution purposes.
5 If open shutter has been selected in Step 4, Max Exposure will be enabled. Select Max Exposure (sec) from the drop-down menu:
6 If AGC on or open shutter has been selected in Step 4, Max Gain Exposure will be enabled. Use the slider bar to select the Max Gain (dB):
The settings are 0-37.
The video pane will update to display the new settings.
- End -
Exposure
Configure the exposure settings for the camera.
Procedure 63 Configure Exposure Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select the Exposure Mode from the drop-down menu:
• P-Iris
- Manual
- Shutter Priority
- Iris Priority
Note: Settings available depend on the Exposure Mode configuration you choose. P-Iris and Iris Priority are not applicable to the PTZ camera.
5 Select the Exposure Method from the drop-down menu:
• Full Picture Weighted
- Upper
- Lower
- Center Weighted
- Spot
- Left
- Right
The default setting is center weighted.
6 Select the Min Exposure from the drop-down menu. The default setting is 1/10000s.
Note: Min Exposure is not applicable to the PTZ camera.
7 Select the Max Exposure from the drop-down menu. The default setting is 1/8s.
Note: Max Exposure is not applicable to the PTZ camera.
8 Select the Exposure (sec) from the drop-down menu. The default setting is 1/8s.
Note: Exposure (sec) is only applicable to the PTZ camera.
9 Select the Exposure Offset (F-Stops) from the drop-down menu. The default setting is 0.
10 Select the Max Gain (or Manual Gain if configuring the PTZ camera) from the drop-down menu. The default setting is 51db.
11 Select the Iris Level from the drop-down menu. The default setting is 1.
Note: The Iris Level differs depending on the camera.
Note:P-Iris is not applicable to the PTZ camera.
12 Select the Frequency radio button for either 50Hz or 60Hz. The default setting is 60Hz.
13 Select or clear the check box for Flickerless Mode. This feature is not selected by default.
- When you select Flickerless Mode, the minimum and maximum exposure times are locked to 1/100 and 1/50 respectively (PAL) or 1/120 and 1/60 respectively (NTSC). This applies to all cameras referenced in this guide.
- End -
Procedure 64 Restore Exposure Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select Exposure Defaults to restore the default settings.
- End -
Setting Auto Focus
Enable or disable auto focus. Continuous Auto Focus is a PTZ camera feature that the user can use to control the camera auto-focusing on a static field of view. When auto-focus is on the camera focuses on the moving object.
Note: Continuous Auto Focus is applicable to the PTZ camera.
Procedure 65 Enable/Disable Auto Focus
Step Action
1 Select Setup on the GUI banner to display the setup menus.
2 Select the Picture Basic tab from the Basic Configuration menu.
3 Select the Auto Focus check box to enable auto focus. OR Deselect the Auto Focus check box to disable auto focus. The default setting is 'Enabled'.
- End -
Picture Additional
Configure Wide Dynamic Range, Day Night Mode, and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness which displays in the video pane.
Wide Dynamic Range
Wide Dynamic Range (WDR) is a feature that supports the viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).
WDR Level allows you to adjust the WDR level to favor a underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.
A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.
Procedure 66 Disable/Enable Wide Dynamic Range (WDR)
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select the required WDR from the drop-down list:
- WDR: Digital wide dynamic range, enhancing detail in darker areas
- True WDR: Two shutter wide dynamic range, to compensate for bright and dark areas in the scene.
- True WDR3x: Three shutter wide dynamic range, to compensate for bright and dark areas in the scene.
Note: TrueWDR3x does not apply to 8MP models.
Note:WDR and TrueWDR3x does not apply to the 2MP PTZ model.
The default setting is OFF.
4 Select the WDR level from the drop-down list:
- Off
- Low
- Medium
• High
- End -
Day Night Mode
IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.
When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.
This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.
IR Illuminator
When the camera is in B/W mode it can utilize or see near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850\~950nm IR illuminators.
With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.
Procedure 67 Enable / Disable IR Illuminator
This feature is not supported on the Indoor Dome or Box camera. Refer to product codes for feature support.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional from the Basic Configuration menu.
3 Select the Enable IR Illuminator check box to enable IR Illuminator.
OR
Clear the Enable IR Illuminatorcheck box to disable IR Illuminator.
The default setting is 'Enabled'.
- End -
Day Night Mode
The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.
Procedure 68 Configure Day Night Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional from the Basic Configuration menu.
3 Select a Day Night Mode setting from the drop-down menu:
- Forced Color - enable full-time color mode.
- Forced B&W - enable full-time black and white mode.
- Auto Low-camera will adjust between BW and Color depending on light levels.
- Auto Mid - camera give a good balance of Color and BW depending on the scene.
- Auto High - increases the chance of switching to BW mode as light levels drop.
- Manual - a slider bar will display, the user can adjust the setting to suit the environment.
The default setting is 'Auto Mid'.
- End -
Picture Adjustment
Adjust brightness, contrast and saturation of the image displayed on the video pane.
Procedure 69 Adjust the Brightness, Contrast and Saturation
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Use the slider bars to adjust:
- Brightness
- Contrast
- Saturation
- Sharpness
- Hue
The values range from 1% to 100%. The video pane updates to display the new settings.
Note: Brightness and Hue are not supported by the PTZ camera.
- End -
Procedure 70 Restore Picture Balance Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select Defaults to restore the default settings.
The default values are:
- Brightness: 50%
- Contrast: 50%
- Saturation: 50%
- Sharpness: 50%
- Hue: 50%
- End -
White Balance
White balance, the ability to keep whites looking white, is normally compensated for automatically using the default Auto White Balance setting.
Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.
Procedure 71 Configure Auto White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select the required White Balance from the drop-down menu:
- Auto Wide: Suitable for a wider than normal range of lighting conditions
Note: Auto Wide is not applicable to the PTZ camera.
- Auto Normal (or Auto if the PTZ camera is selected): Suitable for a normal range of lighting conditions
- Manual: Adjustable red and blue balance
- Indoor:Suitable for indoor lighting conditions.
- Outdoor:Suitable for outdoor lighting conditions.
Note: Indoor and Outdoor are only applicable to the PTZ camera.
The default setting is 'Auto Normal' or 'Auto' when the PTZ camera is selected.
- End -
Procedure 72 Manually Select White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select Manual from the White Balance drop-down menu.
The Red and Blue slider bars display.
5 Use the slider bars to adjust the Red and Blue balance.
The live video pane updates to display the new settings.
The red and blue values range from 1% to 100%.
If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.
- End -
Lens Calibration
Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare, but it can occur during shipping or through mishandling of the camera. If the One Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.
Lens calibration is automatic and you can run it from the Lens Calibration tab.
This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras.
Procedure 73 Run a Lens Calibration
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Calibration tab.
4 Select Start Calibration and wait for the camera lens initialization to complete.
5 To confirm the success of the lens calibration, select the Picture Basic tab from the Picture Settings menu and verify that the image is in focus through the zoom range. Use the OneTouch button to automatically focus the area.
- End -
Lens Selection
You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the Lens Selection tab of the Video menu.
Procedure 74 Perform a Lens Selection
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Selection tab.
4 In the Lens Model field, use the drop-down list to select the lens you installed.
5 When you change lenses, you are prompted to reboot the camera. All active sessions will be lost. Select OK to proceed with reboot.
- End -
Date / Time / OSD
Change the camera name, date and time and enable OSD.
Camera Name
The camera name displays on the Web User Interface banner and the on-screen display for the camera. This name also displays when using Illustra Connect or ONVIF.
Procedure 75 Changing the on screen camera text size
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Text Size section, select Normal to display the text in a normal size.
OR
In the Text Size section, select Large to display the text in a larger size.
The default setting is 'Normal'.
- End -
Procedure 76 Change the Camera Name
Step Action
1 Select Setup on the Web User Interface banner.
2 Select the Date/Time/OSD tab in the Basic Configuration menu.
3 Enter the name of the camera in the Camera Friendly Name text box.
- End -
Date / Time
Set the date and time on the camera.
Procedure 77 Configuring the Date and Time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Date/Time/OSD from the Basic Configuration menu.
3 Select the Time 24-hour check box to enable the 24-hour clock.
Or
Deselect the Time 24-hour check box to enable the 12-hour clock.
The default setting is '24-hour'.
4 Select the Date Display Format from the drop-down menu:
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY/MM/DD
The default setting is 'YYYY/MM/DD'.
5 Select the Time Zone from the drop-down menu.
The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)
6 Select the Set Time setting by selecting the radio buttons:
- Manually
- via NTP
The default setting is 'Manually'.
7 If you select Manually in step 5:
a Select the Date (DD/MM/YYYY) using the drop-down menus.
b Select the Time (HH:MM:SS) using the drop-down menus.
8 If you select via NTP in step 5:
a Enter the NTP Server Name in the text box.
- End -
On-Screen Display (OSD)
Within OSD you can set enable or disable camera name and time display.
Procedure 78 Display or Hide the Camera Name OSD
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Camera Name section, select the Enable check box to display the camera name in the OSD.
OR
In the Camera Name section, clear the Enable check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
- End -
Procedure 79 Display or Hide the Camera Time OSD
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the Date Time section, select the Enable check box to display the camera name in the OSD.
OR
In the Date Time section, clear the Enable check box to hide the camera name in the OSD. The default setting is 'Disabled'.
- End -
Procedure 80 Display or Hide the User Defined OSD
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the User Defined section, select the Enable check box to display the camera name in the OSD.
OR
In the User Defined section, clear the Enable check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
4 Select a Location from the drop-down menu.
5 Enter a name in the Name field.
The OSD User Defined fields must comply with the following validation criteria:
• 0 - 24 characters
• . (dot)
- (hyphen)
- _ (underscore)
- \ (backslash)
• " (quotes)
- Cannot begin or end with:
- End -
Video Menu
When you select the Video menu, the Streams page displays, as seen in Figure 112 on page 114.
Figure 112 Video Menu
![Illustra From Topic Security Products View: Live Setup Quick Start Video Streams Picture Settings Data/Time/OSO Privacy Zones Event and Actions Security Network System Edge Recording Video Stream Settings Stream Settings Stream Number 1 Codec H264 Profile Main Resolution (2048x1536) QXGA 4:3 Frame Rate (fps) [1-60] 30 GOP Length [1-150] 30 MLPEG Quality 50% Rate Control VBR CBR CVBR Quality High Bit Rate 1000 Max Bit Rate 8000 IntellZip Max GOP Max GOP [1-180] 180 Flex2-T10A171300000888 Help admin LOG OFF Flex](/content/2026/05/954767/images/75b492ff7e5d8728af78de561252680e1e96f15577de1d81d67de6373939f3d6.jpg)
The Video Menu provides access to the following camera settings and functions:
- Streams
- Picture Settings
- Date / Time / OSD
- Privacy Zones
Streams
You can configure up to three independent video streams on the camera: Stream 1, Stream 2 and Stream 3.
Video displaying on the video pane reflects the settings configured in the stream selected from the drop-down menu, either Stream 1 or Stream 2 or Stream 3.
Note: The Web User Interface uses Stream 3.
Alarm Video
Edge Recording
Camera can directly record specific events (MD, DIO and Face detection) directly to Micro SD card. User can chose either Stream 1, 2 or 3 to be recorded. When setting up motion detection on the camera, both streams can be used. Alarm Video is configured in the Edge Recording > Record Settings menu.
Integration with other Illustra API Clients
You can configure the 3 video streams through the Web User Interface, as detailed here, or through the Illustra API interface. Changes made to the streams through either method are applied and the video displays according to the configuration.
Opening the Web User Interface live video allows the stream to be shared with the Illustra API and will minimize the impact on camera resources.
Configuring the Video Stream
Adjust the settings for each video stream.
Procedure 81 Configure the Video Stream settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Streams tab in the Video menu.
3 Select Stream1, 2 or 3, from the Stream Number drop-down menu.
4 Select the required Codec from the drop-down list:
• H264
• H264 IntelliZip
• H265
• H265 IntelliZip
- MJPEG
The default setting is 'H264'.
Note: When you select H264 or H264 IntelliZip you can set the Profile. If you do not select either of these options then continue at step 6 below.
5 Select the required Profile from the drop-down list:
- Main
- High
The default setting is 'Main'.
6 Select the required Resolution from the drop-down menu.
The resolutions available depend on the model selected:
Flex Gen 2 - 2MP, 3MP and Flex 8MP Streaming Combinations
Table 116 on page 119 provides information on the stream resolutions and FPS of the 2MP IR PTZ camera. Table 113 on page 116 and Table 114 on page 117 provide information for the stream resolutions and supported FPS of the Flex Gen 2 3MP cameras herein. Table 115 on page 118 provides information for the stream resolutions and supported FPS of the Flex 8MP cameras.
Table 113 3MP Camera Stream Set A (all resolution, codes and frame rate combinations of 1, 2 and 3 are valid)
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream 2 | Stream 3 | ||||||||
| 2048x1536QXGA 4:3 | H264/H264 IntelliZipH265/H265 IntelliZip | 1-30 | 1280x720720p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | 640x360nHD 16:9 | MJPEG 7 | 15 | Yes(2x) |
| 1920x10801080p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | 1024x576PAL+ 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | 480x360480p 4:3 | MJPEG 7 | 15 | Yes(2x) |
| 1664x93616:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | 640x360nHD 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | 384x2884:3 | MJPEG 7 | 15 | Yes(2x) |
| 1280x720720p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | 480x360480p 4:3 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | Yes(2x) | |||
| 384x2884:3 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-30 | Yes(2x) | ||||||
Table 114 3MP Camera Stream Set B (all resolution, codes and frame rate combinations of 1, 2 and 3 are valid)
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream 2 | Stream 3 | ||||||||
| 1920x10801080p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 31-60 | 1280x720720p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 | 640x360nHD 16:9 | MJPEG 7-15 No | ||
| 1664x93616:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 31-60 | 1024x576PAL+ 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 | 480x360480p 4:3 | MJPEG 7-15 No | ||
| 1280x720720p 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 31-60 | 640x360nHD 16:9 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 | 384x2884:3 | MJPEG 7-15 No | ||
| 480x360480p 4:3 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 No | |||||||
| 384x2884:3 | H264/H264 IntelliZipH265/H265 IntelliZip MJPEG | 1-15 No | |||||||
Note: A maximum of 5 concurrent streams are supported by the camera. This includes shared streams. So, for example, Stream 1 can be shared twice along with a running Stream 2 and Stream 3 or Stream 1 can be shared 4 times if Stream 2 and Stream 3 are not running.
Note: When frame-rate is more than 30fps the following restrictions apply:
- Stream 1 max resolution is 1920x1080.
- TWDR is disabled.
- Stream 2 has a maximum frame-rate of 15.
Table 115 Flex 8MP Camera resolutions
| Flex 8MP camera resolutions | ||||||||
| Stream 1 | Codec | FPS | Stream 2 | Codec | FPS | Stream 3 | Codec | FPS |
| (3840x2160)4K 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 | (1280x720)720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15or 1-30 | (640x360)nHD 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 7-15 |
| (3264x1840)16:9 | (1024x576)16:9 | (480x360)4:3 | ||||||
| (2592x1944)4:3 | (640x360)nHD 16:9 | (384x288)4:3 | ||||||
| (2688x1520)16:9 | (480x360)4:3 | |||||||
| (2048x1536)QXGA 4:3 | (384x288)4:3 | |||||||
| (1920x1080)1080p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-60 | ||||||
| (1664x936)16:9 | ||||||||
| (1280X720)720p 16:9 | ||||||||
Note:Stream 2 is limited to a maximum of 15 FPS when: Stream 1 is set to 2048x1536 or above. Stream 1 is set to 1920x1080 or above with FPS greater than 30.
Note:Stream 2 automatically reconfigures to a maximum of 15 FPS if Stream 1 FPS is 31 or greater.
Note:Stream 2 supports 1-30 FPS when Stream 1 is set to 1920x1080 or below with FPS set to a maximum of 30.
Note:Codec MJPEG is not supported when the resolution is equal to or greater than 2048x1536.
Note: TrueWDR 2x. When TrueWDR2x is switch on, the following limits apply: For 2048x1536 and above, the framerate is limited to 15FPS (as it is when TrueWDR is off). For 1920x1080 and below, the framerate is limited to 30FPS.
Note: TrueWDR 3x is not available on 8MP units.
Table 116 2MP IR PTZ Camera Stream Resolutions
| TWDR Off | TWDR | ||
| Resolution Code | FPS range FPS range | ||
| Stream 1 | |||
| (1920 x 1080) 1080p 16:9 | H264/H264 IntelliZip H265/H265 Intellizip MJPEG | 1-60 1-30(1664 | x 936) 16:9 |
| (1280 x 720) 720p 16:9 | |||
| Stream 2 | |||
| (1280 x 720) 720p 16:9 | H264/H264 IntelliZip H265/H265 Intellizip MJPEG | 1-30 or 1-15 *1 | 1-30 |
| (1024 x 576) PAL+ 16:9 | |||
| (640 x 360) nHD 16:9 | |||
| (480 x 360) 480 4:3 | |||
| (384 x 288) 4:3 | |||
| Stream 3 | |||
| (640 x 360) nHD 16:9 | MJPEG *2 7-15 7-15 | 480 x 360) 480 | 4:3 |
| (384 x 288) 4:3 | |||
Note:*1 - Stream 2 is restricted to 15 FPS when Stream 1 is greater than 30 FPS
Note:*2 - Stream 3 is restricted to MJPEG only.
Note: A maximum of five concurrent streams are supported by each camera, this includes shared streams. (Example: Stream 1 can be shared three times along with a running Stream 2 and Stream 3, or Stream 1 can be shared five times).
Note: TWDR limits the stream to not exceed 30 FPS even if the stream is configured to 31+ FPS.
Note: TWDR 3x is not supported for the PTZ camera.
Table 113 on page 116 provides information for the stream resolutions of the Micro Dome camera herein.
Table 117 Stream Set (all resolution, codecs and frame rate combinations of Stream 1, 2 and 3 are valid)
| Normal Mode | |||||
| Resolution | Max FPS | ||||
| TWDR Off | TWDR 2x TWDR 3x | ||||
| Stream 1 | H.265, H.264, Intellizip, MJPEG | 1920 X 1080 (1080p) 16:9 | 60 30 | - | |
| 1664 X 936 16:9 60 | 30 | - | |||
| 1280 X 720 (720p) 16:9 | 60 30 | - | |||
| Stream 2 | H.265, H.264, Intellizip, MJPEG | 1280 x 720 (720p) 16:9 | 30 *1 | 30 *1 | - |
| 1024 x 576 (PAL+) 16:9 | 30 *1 | 30 *1 | - | ||
| 960 x 544 16:9 | 30 *1 | 30 *1 | - | ||
| 816 x 464 16:9 | 30 *1 | 30 *1 | - | ||
| 640 x 360 (nHD) 16:9 | 30 *1 | 30 *1 | - | ||
| 480 x 272 16:9 | 30 *1 | 30 *1 | - | ||
| Stream 3 | MJPEG | 640 x 360 (nHD) 16:9 | 15 15 | - | |
| 480 x 272 16:9 | 15 15 | - | |||
Note:*1 - Stream 2 is restricted to 15 FPS when Stream 1 is greater than 30 FPS. A maximum of 5 concurrent Streams are supported by each camera, this includes shared Streams.
7 Use the slider bar to select the Frame Rate (fps).
The settings for 3MP cameras are:
- Stream 1 - 1 - 60 fps, default 30. 60 fps is only available on Stream 1 with resolution 1920x1080 or lower.
- Stream 2 - 1 - 30 fps, default is 15 fps. This stream is limited to 15 fps if Stream 1 is 60 fps.
- Stream 3 - 7 - 15 fps. Default is 15 fps.
The settings for 8MP cameras are:
- Stream 1 - 1 - 15 fps, or 1-60 fps depending on the resolution. Default is 15 fps. 60 fps is only available on Stream 1 with resolution 1920x1080 or lower.
- Stream 2 - 1 - 15 fps, or 1-30 fps depending on the resolution. The default is 15 fps. This stream is limited to 15 fps if stream1 is 60 fps.
- Stream 3 7 - 15 fps. The default is 15 fps.
Note:FPS varies depending on other features - refer to the Flex Gen 2 Release Notes for further information.
8 If MJPEG has been selected, MJPEG Quality enables. Use the slider bar to select the MJPEG Quality.
The default setting is 50.
OR
9 If H264 has been selected in step 4, Rate Control will be enabled. Select the required Rate Control by selecting the radio buttons:
• VBR (Variable Bit Rate)
• CBR (Constant Bit Rate)
• CVBR (Constrained Variable Bit Rate)
The default setting is 'CVBR'.
a If VBR has been selected, VBR Quality is enabled. Select the required VBR Quality from the drop-down menu. The default setting is 'High'.
- Highest
• High - Medium
- Low
- Lowest
OR
b If CBR has been selected, CBR Bit Rate will be enabled. Use the slider bar to select the CBR Bit Rate. The default setting is 1000.
OR
c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit Rate. The default setting is 8000.
- End -
Procedure 82 Configuring IntelliZip Max GOP
This feature only applies to H264+ IntelliZip or H265+ IntelliZip coded.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Streams tab in the Video menu.
3 Use the slider bar to select the Max GOP range. Range available is 1-180.
- End -
Picture Settings
Picture Basic
Adjust the Picture Rotation, Focus / Zoom, Exposure and White Balance settings.
Picture Rotation
Configure the orientation and corridor mode settings. Both settings are optional.
Procedure 83 Configure Orientation Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Basic tab from the Video menu.
3 Select the required Orientation setting:
- Mirror
- Flip
Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.
Note: When wall mounting the camera you should select Flip to correct the lens orientation.
- End -
Focus/Zoom
The Focus is manually configured on initial setup. The One Touch button can be used to automatically focus the area of view. The plus and minus arrows are used to manually fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.
Table 118 Lens features supported for the Indoor and Outdoor Dome, Bullet, Box and PTZ
| Indoor Dome | Outdoor Dome | Bullet | Box PTZ | ||
| Mechanical Focus X | |||||
| Motorized Focus X | X X X | ||||
| Mechanical Zoom | |||||
| Motorized Zoom | X X | X X | |||
| Lens Calibration X | X X | ||||
| Lens Selection | X | ||||
| Auto One Touch | X X X | XNOTE: Auto back focus | |||
| Configurable Continuous Auto-Focus | X |
Procedure 84 Adjust Camera Focus / Zoom
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Picture Basic tab from the Basic Configuration menu. |
| 3 | Selectto start the video stream if it is not already active. |
| 4 | Use the plus and minus arrows to manually configure the focus and the slider bar to adjust zoom settings until the image in clear. The video pane updates to display the new settings. |
- End -
Procedure 85 Adjust Camera Focus using OneTouch Autofocus
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Picture Basic tab from the Basic Configuration menu. |
| 3 | Selectto start the video stream if it is not already active. |
| 4 | Select the One Touch button. The camera refocuses to the zoom level selected for the image. The video pane updates to display the new settings. |
Exposure
Configure the exposure settings for the camera.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select the Exposure Mode from the drop-down menu:
• P-Iris
- Manual
- Shutter Priority
- Iris Priority
5 Select the Exposure Method from the drop-down menu:
• Full Picture Weighted
- Upper
- Lower
- Center Weighted
- Spot
- Left
- Right
The default setting is Center Weighted.
6 Select the Min Exposure from the drop-down menu. The default setting is 1/10000s.
7 Select the Max Exposure from the drop-down menu. The default setting is 1/8s.
8 Select the Exposure Offset (F-Stops) from the drop-down menu. The default setting is 0.
9 Select the Max Gain from the drop-down menu. The default setting is 51db.
10 Select the Iris Level from the drop-down menu. The default setting is 1.
Note: The Iris Level differs depending on the camera.
11 Select the Frequency radio button for either 50Hz or 60Hz. The default setting is 60Hz.
12 Select or clear the check box for Flickerless Mode. This feature is not selected by default.
- When you select Flickerless Mode, the minimum and maximum exposure times are locked to 1/100 and 1/50 respectively (PAL) or 1/120 and 1/60 respectively (NTSC). This applies to all cameras referenced in this guide.
- End -
Procedure 87 Restore Exposure Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
4 Select Exposure Defaults to restore the default settings.
- End -
Picture Additional
Configure Wide Dynamic Range, Day Night Mode, Flicker Control and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness displayed in the video pane.
Wide Dynamic Range
Wide Dynamic Range (WDR) is a feature that allows viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).
WDR Level allows you to adjust the WDR level to favor an underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.
A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.
Procedure 88 Disable/Enable Wide Dynamic Range (WDR)
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Picture Settings menu.
3 Select the required WDR from the drop-down list:
- WDR: Digital wide dynamic range, enhancing detail in darker areas
- True WDR: Two shutter wide dynamic range, to compensate for bright and dark areas in the scene.
- True WDR3x: Three shutter wide dynamic range, to compensate for bright and dark areas in the scene.
Note: TrueWDR3x does not apply to the 8MP models.
Note: WDR and True WDR3x does not apply to the 2MP PTZ model.
The default setting is OFF.
4 Use the required WDR Level from the drop-down list:
- Off
- Low
- Medium
Day Night Mode
IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.
When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.
This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.
IR Illuminator
When the camera is in B/W mode it can utilize or "see" near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850\~950nm IR illuminators. With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.
Procedure 89 Enable / Disable IR Illuminator
The Indoor Dome or Box camera does not support this feature. Refer to product codes for feature support.
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the Picture Additional from the Basic Configuration menu. |
| 3 | Select the Enable IR Illuminator check box to enable IR Illuminator.ORClear the Enable IR Illuminator check box to disable IR Illuminator. The default setting is ‘Disabled’. |
| - End - | |
Day Night Mode
The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.
Procedure 90 Configure Day Night Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional from the Basic Configuration menu.
3 Select a Day Night Mode setting from the drop-down menu:
- Forced Color - enable full-time color mode.
- Forced B&W - enable full-time black and white mode.
- Auto Low-camera will adjust between BW and Color depending on light levels.
- Auto Mid - camera give a good balance of Color and BW depending on the scene.
- Auto High - increases the chance of switching to BW mode as light levels drop.
- Manual - a slider bar displays, the user can adjust the setting to suit the environment.
The default setting is 'Auto Mid'.
Picture Adjustment
Adjust brightness, contrast, and saturation of the image displaying on the video pane.
Procedure 91 Adjust the Brightness, Contrast and Saturation
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Use the slider bars to adjust:
- Brightness
- Contrast
- Saturation
- Sharpness
- Hue
The values range from 1% to 100%. The video pane updates to display the new settings.
- End -
Procedure 92 Restore Picture Balance Defaults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Settings tab from the Basic Configuration menu.
3 Select Defaults to restore the default settings.
The default values are:
- Brightness: 50%
- Contrast: 50%
- Saturation: 50%
- Sharpness: 50%
- Hue: 50%
White Balance
White balance, the ability to keep whites looking white, is normally compensated for automatically via the default Auto White Balance setting.
Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.
Procedure 93 Configure Auto White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select the required White Balance from the drop-down menu:
- Auto Wide: Suitable for a wider than normal range of lighting conditions
• Auto Normal: Suitable for a normal range of lighting conditions
- Manual: Adjustable red and blue balance
The default setting is 'AutoNormal'.
- End -
Procedure 94 Manually Select White Balance
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Picture Additional tab from the Basic Configuration menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select Manual from the White Balance drop-down menu.
The Red and Blue slider bars display.
5 Use the slider bars to adjust the Red and Blue balance.
The live video pane updates to display the new settings.
The red and blue values range from 1% to 100%.
If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.
- End -
Lens Calibration
Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare but it can occur during shipping or through mishandling of the camera. If the One
Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.
You can run a lens calibration from the Lens Calibration tab.
This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras.
Procedure 95 Run a Lens Calibration
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Calibration tab.
4 Select Start Calibration and wait for the camera lens initialization to complete.
5 To confirm the success of the lens calibration, select the Picture Basic tab from the Picture Settings menu and verify that the image is in focus through the zoom range. Use the OneTouch button to automatically focus the area of view highlighted in the yellow box displayed in the video pane.
- End -
Lens Selection
You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the Lens Selection tab of the Video menu..
Procedure 96 Perform a Lens Selection
Step Action
1 Select Setup on the Web Interface Banner to display the setup menus.
2 Select Picture Settings from the Video menu.
3 Select the Lens Selection tab.
4 In the Lens Model field, use the drop-down list to select the lens you installed.
5 When you change lenses, you are prompted to reboot the camera. All active sessions will be lost. Select OK to proceed with reboot.
- End -
Date / Time / OSD
Change the Camera Name, Date and Time and enable On-Screen Display (OSD).
Camera Name
The camera name will be displayed on the Web User Interface banner and the on-screen display for the camera. This name will also be displayed when using Illustra Connect or ONVIF.
Procedure 97 Changing the on screen camera text size
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select the OSD tab in the Basic Configuration menu. |
| 3 | In the Text Size section, select Normal to display the text in a normal size.ORIn the Text Size section, select Large to display the text in a larger size.The default setting is ‘Normal’. |
- End -
Procedure 98 Change the Camera Name
| Step | Action |
| 1 | Select Setup on the Web User Interface banner. |
| 2 | Select Date/Time/OSD from the Video menu. |
| 3 | Enter the name of the camera in the Camera Friendly Name text box. |
Date / Time
Set the date and time on the camera.
Procedure 99 Configuring the Date and Time
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Date/Time/OSD from the Video menu. |
| 3 | Select the Time 24-hour check box to enable the 24-hour clock.OrDeselect the Time 24-hour check box to enable the 12-hour clock.The default setting is ‘24-Hour’. |
4 Select the Date Display Format from the drop-down menu:
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY/MM/DD
The default setting is 'YYYY/MM/DD'.
5 Select the Time Zone from the drop-down menu.
The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)
6 Select the Set Time setting by selecting the radio buttons:
- Manually
- via NTP
The default setting is 'Manually'.
7 If you select Manually in step 5:
a Select the Date (DD/MM/YYYY) using the drop-down menus.
b Select the Time (HH:MM:SS) using the drop-down menus.
8 If you select via NTP in step 5:
a Enter the NTP Server Name in the text box.
- End -
On-Screen Display (OSD)
Within OSD you can set enable or disable camera name and time display.
Procedure 100 Display or Hide the Camera Name
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Date/Time/OSD tab in the Basic Configuration menu.
3 Select the Camera Name check box to display the camera name in the OSD. OR
Deselect the Camera Name check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
- End -
Procedure 101 Display or Hide the Camera Time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Date/Time/OSD tab in the Basic Configuration menu.
3 Select the Time check box to display the camera name in the OSD. OR
Deselect the Time check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
- End -
Procedure 102 Display or Hide the User Defined OSD
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the OSD tab in the Basic Configuration menu.
3 In the User Defined section, select the Enable check box to display the camera name in the OSD.
OR
In the User Defined section, clear the Enable check box to hide the camera name in the OSD.
The default setting is 'Disabled'.
4 Select a Location from the drop-down menu.
5 Enter a name in the Name field.
The OSD User Defined fields must comply with the following validation criteria:
• 0 - 24 characters
- Cannot begin or end with:
• . (dot)
- (hyphen)
- _ (underscore)
- \ (backslash)
• " (quotes)
- End -
Privacy Zones
Privacy Zones are “masked” sections of the camera’s viewing area. These masks prevent operators of the surveillance system who do not have access to the camera password from viewing these designated zones. Each zone has four sides, and the zones may overlap to form irregular shapes.
The apparent size of the Privacy Zone adjusts automatically as the zoom level is adjusted. Privacy Zones are useful for high security areas. For example, you might establish a privacy Zone around a safe's combination, but still view people approaching or opening the safe.
Up to 8 rectangular privacy zones can be used on the camera.
Defining a Privacy Zone
Create a privacy zone on the camera.
Procedure 103 Define a Privacy Zone
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Privacy Zones from the Video menu.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
Note: For the PTZ camera navigate to the centre of the camera field of view to create a privacy zone.
4 Click on the edit pencil button. Click and drag on the camera picture to define an area for the privacy zone. For the PTZ camera you must click and drag from the centre of the camera field of view.
Note: For the PTZ camera it is advised that you draw privacy zones larger than required to help ensure better coverage during the PTZ operations. This compensates for privacy zone distortion and repositioning during Pan, Tilt and Zoom.
5 Release the mouse button.
The selected privacy area will turn yellow.
6 Select Add to save the current privacy zone.
7 To reselect an alternative area for the privacy zone select Cancel and repeat from step 4.
Note: When a new privacy zone is created it is automatically enabled.
- End -
Enabling or Disabling a Privacy Zone
Select a privacy zone to hide or display on the camera. The PTZ camera does not support Enabling o Disabling a Privacy Zone, zones should be deleted and redrawn when necessary.
Procedure 104 Enable/Disable a Privacy Zone
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Privacy Zones from the Video menu.
The Privacy Zones tab displays.
3 Select to start the video stream if it is not already active.
The video pane displays the current camera view.
4 Select the corresponding Enabled check box to enable the privacy zone.
OR
Clear the corresponding Enabled check box to disable the privacy zone.
- End -
Deleting a Privacy Zone
Delete a privacy zone from the camera.
Procedure 105 Delete a Privacy Zone
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Privacy Zones from the Video menu.
The Privacy zones tab displays.
3 Select the corresponding Delete check box to mark the privacy zone for deletion.
4 Select Delete to delete the selected privacy zones.
5 You are prompted to confirm the deletion.
6 Select OK to confirm the deletion.
OR
- End -
PTZ Settings Menu
When the video menu is selected, Figure 119 on page 135 PTZ Settings Menu will be displayed.

Figure 119 PTZ Settings Menu
The PTZ Settings Menu provides access to the following camera settings and functions:
- PTZ Parameters
- Preset
- Patterns
- Scans
- Sequences
PTZ Parameters
PTZ Parameters allows you to adjust Automatic Flip, Return Settings, Zoom Stops, and Home Position Type.
Automatic Flip
Use the automatic (proportional) "flip" feature when you need to track someone who walks directly under the camera and continues on the other side. You start the flip by moving the tilt control to its lower limit and holding for a brief period. When the flip engages, the camera automatically rotates 180°. You may then continue to track the person as long as the tilt control stays in its lower limit. Once the tilt control is released, the camera resumes normal operation.
Procedure 106 Enable/Disable Automatic Flip
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select PTZ Parameters from the PTZ Settings menu.
3 Select the PTZ Parameters tab.
4 Select the Automatic Flip check box to enable automatic flip.
OR
Deselect the Automatic Flip check box to disable automatic flip.
The default setting is 'Enabled'.
- End --
Return Settings
When calling a Preset, the camera adopts the settings uniquely created forth that Preset. When an operatormoves the camera from its Preset position, the camera can return to global settings only if programmed to do so through the Return Settings page.
Procedure 107 Enable/Disable Return Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select PTZ Parameters from the PTZ Settings menu.
3 Select the PTZ Parameters tab.
4 Select the corresponding check box to enable the return settings for:
- Return to Auto Focus
- Return to Previous
OR
Deselect the corresponding check box to disable the setting.
The default setting is 'Enabled'.
- End -
Zoom Stops
The Zoom Stops define how the digital zoom function is partitioned.
Note: The Zoom Stop will not be used if EIS is enabled.
The Illustra Flex IR PTZ camera has a 30x optical zoom with a 12X digital zoom resulting in a maximum possible zoom of 360X. The first zoom stop can be selected and is defaulted to 30x (end of Optional zoom). The last stop is 360x (but its not configurable). Pressing Zoom In continuously causes the zoom to stop at 30X. Renewing the zoom in command lets the user navigate to 360x.
Procedure 108 Setting the Zoom Stops
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select PTZ Parameters from the PTZ Settings menu.
3 In the Zoom Stops section use the drop box to change the First Zoom Stop setting. The default first zoom stop setting is 30X.
- End -
Home
Home allows you to adjust the Home Position Type. The home position is a preset, pattern or scan/sequence that automatically runs after a designated period of camera inactivity. Use this option if you want to keep a specific area under surveillance when the camera is not moving.
Procedure 109 Configure the Home Position
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select PTZ Parameters from the PTZ Settings menu.
3 Select the Home tab.
4 Select the Home Position Type:
- Preset
- Pattern
- Sequence
- Scan
- None
The default is None.
If an action is selected, chose the type of action to perform from the Parameter drop-down menu that is enabled.
5 Use the slider bar to select the Return Time (mins).
The default is 5.
6 Select Apply to save the settings.
- End --
Procedure 110 Clear the Home Position
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select PTZ Parameters from the PTZ Settings menu.
3 Select the Home tab.
4 Select None from Home Position Type.
5 Select Apply to save the settings.
Preset
A Preset is a pre-positioned camera scene that you program using the pan, tilt and zoom options. Up to 96 presets can be programmed on the camera.
Adding a new Preset
Create a new preset position on the camera.
Procedure 111 Add a Preset
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Presets from the PTZ menu.
The Preset tab is displayed
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Adjust the camera view as required.
• Pan, Tilt and Zoom.
- Focus Mode (Auto or Manual Focus points).
Preset can also store additional Picture Settings when Exposure Mode: Shutter Priority is selected. In this case Preset can save Exposure Offset and Exposure settings. These will then be changed accordingly with a prest call up.
5 In a numbered slot on the preset table, select to add the new preset.
6 Enter the preset name in the Preset Name text box.
7 Select Add to save the preset.
OR
Select Cancel.
- End -
Viewing a Preset
View an existing preset position.
Procedure 112 View a Preset
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Preset from the PTZ menu.
The Preset tab displays.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Select to activate the corresponding preset.
The video pane will update to display the selected preset. The preset will display until interrupted by a camera command, pattern or scan.
- End -
Editing a Preset
Edit an existing preset position.
Procedure 113 Edit an existing Preset
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Preset from the PTZ menu.
The Preset tab displays.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Select to activate the corresponding preset.
The video pane will update to display the selected preset.
5 Select to edit the corresponding preset.
6 Edit the preset name in the Preset Name text box if required.
7 Adjust the camera view as required.
• Pan, Tilt and Zoom
• Focus Mode and Iris Mode
8 The following camera controls can be saved as part of the preset and accessed via the Picture Settings menu:
- White Balance
- Picture Balance
- Wide Dynamic Range (WDR)
- IR/DayNight
- Shutter Limit
9 Select Add to save the updated preset.
You will be prompted to confirm the update.
10 Select OK to save the changes.
OR
Select Cancel.
Deleting a Preset
Delete an existing preset position from the camera.
Procedure 114 Delete a Preset
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Preset from the PTZ menu.
The Preset tab displays.
3 Select to delete the corresponding preset.
You will be prompted to confirm the deletion.
Note: You cannot delete a preset while it is associated with another camera function. To remove the preset, refer to the associated camera function.
4 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Patterns
A pattern is a series of pan, tilt and zoom movements which can be saved to the camera. A maximum of 16 user programmable patterns can be programmed for the camera with an unlimited duration.
Note: The Illustra Pro PTZ provides Apple Peel, which is a predefined pattern stored on the camera by default that covers the entire viewing area. This pattern slowly pans 360° starting at the ceiling line. It then tilts 30° and pans 360° again, repeating until the entire viewing area is covered. The pattern will repeat continuously until interrupted by a camera command, preset, scan or alarm.
Note: There are two Apple Peel patterns on the camera by default. Apple Peel pattern one is read only and cannot be edited or deleted. Apple Peel pattern two can be edited and if necessary deleted from the camera.
Adding a Pattern
Create a new pattern.
Note: A 15 minute time-out period is implemented when adding a pattern. If no command is received within the time-out period, the Add a Pattern procedure will automatically terminate.
Procedure 115 Add a Pattern
Step Action
1 Select Setup on the Web User InterfaceI banner to display the setup menus.
2 Select Patterns from the PTZ menu.
3 Select the Record tab.
The Record tab displays.
4 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
5 Enterthe Pattern Name.
6 Select Start.
The Record page will update with an Add and Cancel button.
7 Adjust the camera view as required.
- Pan, Tilt and Zoom
8 Select Add to save the pattern.
The pattern name is entered in the table on the Patterns tab.
Or
Select Cancel.
- End -
Running a Pattern
Activate an existing pattern.
Procedure 116 Run a Pattern
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Patterns from the PTZ menu.
The Patterns tab displays.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Select to activate the corresponding pattern.
The video pane will update to display the selected pattern. The pattern will run continuously until interrupted by a camera command, pattern, scan or alarm.
- End -
Deleting a Pattern
Delete an existing pattern.
Procedure 117 Delete a Pattern
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Patterns from the PTZ menu.
The Patterns tab displays.
3 Select to delete the corresponding pattern.
You will be prompted to confirm the deletion.
Note: You cannot delete a pattern while it is associated with another camera function. To remove the pattern, refer to the associated camera function.
4 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Repeating a Pattern
Use this procedure to have a pattern repeat until interrupted by a camera command.
Procedure 118 Enable/Disable Repeat a Pattern
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Patterns from the PTZ menu.
3 Select the Repeat tab.
The Repeat tab displays.
4 Select the Repeat Pattern check box to allow the selected pattern to repeat continuously.
OR
Deselect the Repeat Pattern check box to allow the selected pattern to run only once.
The default setting is 'Enabled'.
- End -
Scans
A scan allows you to program left and right scan limits to automate surveillance activities. Once these scan limits are programmed, you can choose to run a smooth scan, stepped scan, orrandom scan. When active, the scan repeats until interrupted by a camera command, preset, pattern oralarm.
Setting Scan Limits
Set left and right scan limits on the camera.
Procedure 119 Set Scan Limits
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Scans from the PTZ menu.
The Scans tab displays.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Adjust the camera view as required to locate the left scan limit.
5 Select Set Left to set the displayed position as the left limit.
6 Adjust the camera view as required to locate the right scan limit.
7 Select Set Right to set the displayed position as the right limit.
The scan limits have been set and the selected scan will now run within the scan limits set.
8 Select the pause time for a Stepped Scan from the Pause drop-down menu.
The settings are 2-10. The default is 2.
- End --
Set Scan Limits to Default Settings
Return the camera to the default scan settings.
Procedure 120 Set Scan Limits to Default Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Scans from the PTZ menu.
3 Select the Scans tab.
The Scans tab displays.
4 Select Defaults.
The scan limits will default to Left: 0 and Right: 359.
- End -
Activating a Scan
Activate a scan on the camera, this will run using the scan limits saved in Setting Scan Limits.
Procedure 121 Activate a Scan
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Scans from the PTZ menu.
The Scans tab displays.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
(Before activating a scan, refer to the Set Scan Limits to Default Settings section on page 129.)
4 Select to activate the corresponding scan.
- Smooth -slowly pans between the left and right scan limits, starting at the left scan limit. When the right scan limit is reached, the scan reverses
- Stepped -pans slowly, pausing briefly every 10^ between the left and right scan limits. Once the right scan limit is reached, the scan reverses.
- Random -pans randomly between the left and right scan limits. For example, the scan may start at 10^ , then pan right 40^ and pause, pan right 20^ and pause, pan left 30^ and pause, and pan right until it reaches the right scan limit.
5 The video pane will update to display the selected scan.
6 The scan will run continuously until interrupted by a camera command, pattern, preset or alarm.
- End -
Sequences
A Sequence is a sequential display of multiple camera Presets. Sequences provide a methodical and effective way to monitor multiple areas of interest by switching to different Presets automatically.
Sequences are created by identifying Preset views to include in the Sequence and specifying a dwell time that controls how long each Preset remains on-screen before switching to another Preset.
Up to 16 Sequences can be created, each with 16 steps (Presets)
Adding a Sequence
Create a new sequence on the camera using defined presets. Refer to Add a Preset on Page 123 if no presets have yet been added to the camera.
Procedure 122 Add a Sequence
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
If no presets have been created, refer to Add a Preset on Page 123 before continuing to the next step.
2 Select Sequences from the PTZ menu.
3 Select the Add Sequence tab.
4 Enter the Sequence Name.
5 Select a preset from the Preset Name drop-down menu.
6 Enter a dwell time in seconds in the Dwell Time (sec) text box.
The settings are 10-500.
7 Select Add.
The preset is now listed as part of the sequence.
8 Repeat steps 5 to 7 to add further presets to the sequence.
Note: Up to 16 presets can be added to a sequence.
9 Select Apply to save the sequence.
- End --
Activating a Sequence
Activate a selected sequence.
Procedure 123 Activate a Sequence
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Sequences from the PTZ menu.
The Sequences tab displays.
3 Select to start the video stream if it is not already active.
The video pane will display the current camera view.
4 Select to activate the corresponding sequence.
The video pane will update to display the selected sequence. The sequence will run continuously until interrupted by a camera command, pattern, preset, scan or alarm.
- End -
Editing a Sequence
Edit an existing sequence.
Procedure 124 Edit a Sequence
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Sequences from the PTZ menu.
The Sequences tab displays.
3 Select to edit the corresponding sequence.
The sequence will open in the Edit Sequence tab.
4 Edit the sequence name in the Sequence Name text box if required.
5 Select to edit the corresponding preset. The following can be edited:
- Preset Name: To add a new preset to the sequence, move to the next available free slot and select a preset from the Preset Name dropdown menu.
- Dwell time
6 If required, select to remove the corresponding preset from the sequence.
7 Select Add to save the changes
OR
Select Cancel.
8 Select Apply to save the changes.
- End -
Deleting a Sequence
Delete an existing sequence.
Procedure 125 Delete a Sequence
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Sequences from the PTZ menu.
The Sequences tab displays.
3 Select to delete the corresponding sequence.
You will be prompted to confirm the deletion.
4 Select OK to delete the sequence.
Or
Select Cancel.
- End -
Events and Actions Menu
When you select the Events and Actions menu the Event Settings page displays, as seen in Figure 120 on page 148.
Figure 120 Events and Actions Menu

The Event Menu provides access to the following camera settings and functions:
- Event Settings
- Event Actions
- Alarms I / O
• Analytics - Events Logs
Event Settings
Configure the SMTP, FTP and CIFS details required when setting Event Actions for analytic alerts.
SMTP
Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered. SMTP settings must be configured to enable email alerts when using analytics.
Procedure 126 Configure SMTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the SMTP tab.
4 Select the Enable SMPT check box to enable SMTP.
Fields on the tab become available for entry of information.
OR
Clear the Enable SMPT check box to disable SMTP.
The default setting is 'Disabled'.
Note: When in Enhanced Security mode, enabling SMTP requires the admin account password.
5 Enter the IP Address of the mail server in the Mail Server text box.
6 Enter the server port in the Server Port text box.
The default setting is '25'.
7 Enter the from email address in the From Address text box.
8 Enter the email address to send email alerts to in the Send Email to text box.
9 Select the Use authentication to log on to server check box to allow authentication details to be entered.
OR
Clear the Use authentication to log on to server to disable authentication.
The default setting is 'Disabled'.
10 If 'Use authentication to log on to server' check box has been selected:
a Enter the username for the SMTP account in the Username text box.
b Enter the password for the SMTP account in the Password text box.
- End -
FTP
Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics. You can configure FTP settings through the Network menu.
Procedure 127 Configure FTP Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select the Enable FTP check box to enable FTP.
OR
Clear the Enable FTP check box to disable FTP.
The default setting is 'Enabled'.
5 If required, select the Secure FTP checkbox.
The default setting is 'Disabled'.
Note: When in Enhanced Security mode, enabling FTP requires the admin account password.
6 Enter the IP address of the FTP Server in the FTP Server text box.
7 Enter the FTP username in the Username text box.
8 Enter the FTP password in the Password text box.
9 Enter the FTP upload path in the Upload Path text box.
Note:
Refer Test the FTP Settings on page 151 to confirm that the FTP settings are working as expected.
- End -
File Transfer Rate
You can limit the File Transfer Rate and assign a max transfer rate to manage the amount of FTP bandwidth used.
Procedure 128 Configure the FTP Transfer Rate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select the Limit Transfer Rate check box to limited the FTP transfer rate.
OR
Deselect the Limit Tranfer Rate check box to disable limited FTP transfer.
The default setting is 'Enabled'.
5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.
- End -
Test FTP Settings
Test the SMTP settings that have been configured in Procedure 7-4 Configure FTP Server Settings.
Procedure 129 Test the FTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select Test.
A sample text file is sent to the specified FTP destination to confirm that FTP settings are correct.
- End -
CIFS
The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage through the Common Internet File System protocol. This supplements existing distribution methods such as FTP, SFTP and email.
Procedure 130 Configure CIFS Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the CIFS tab.
4 Select the Enable check box to enable CIFS.
OR
Clear the Enable check box to disable CIFS.
The default setting is 'Enabled'.
5 Enter the network path in the Network Path text box.
6 Enter the domain name in the Domain Name in the text box.
7 Enter the username in the Username text box.
8 Enter the password h in the Password text box.
- End -
Event Actions
The camera can be commanded to carry out a specified operation when an analytic alert is triggered which are defined using event actions. Up to 5 event actions can be configured on the camera.
The event action can be used to configure any combination of the following actions:
- Record a clip to micro SD Card.
- Send an external alarm via email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to micro SD Card. If MJPEG is not being recorded on micro SD Card, then no JPEG picture is sent.
- Send an AVI video file to a pre-configured external FTP or CIFS server. The video file contains pre and post alarm video buffer.
- Trigger alarm out.
- Audio Playback: Playback and Audio clip from the camera speakers when triggered.
- PTZ Action: Perform a stored preset, pattern, scan or sequence. The result of this PTZ action will continue until another PTZ or return home command is received. A PTZ command from the web GUI or ONVIF will be responded to immediately, possibly interrupting the programmed PTZ action. A PTZ action from a different digital input will also be done immediately.
Note:A micro SD Card must be inserted to enable recording and so that the camera can send FTP, CIFS, and SMTP events. SMTP e-mails are sent without inserting a micro SD card but do not include snapshot images of the event trigger. Micro SD cards are also required for audio clip storage on the camera.
Creating an Event Action
Configure an event action which can be triggered by an analytic alert.
Procedure 131 Create an Event Action
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Actions from the Events and Actions menu.
3 Select an entry on the event actions list and enter an event action name in the Name text box.
4 Select the Output check box to enable an alarm output.
5 Select the Record check box to enable the Record Settings.
6 Select the Email check box to send an e-mail to the email address configured in the Configure SMTP Settings procedure.
7 Select the FTP check box to send a video file to the FTP details configured in the Configure FTP Server Settings procedure.
8 Select the CIFS check box to send a video file to the SFTP details configured in the Configure CIFS Server Settings procedure.
Note:
- If you select Record, the AVI clip is saved to the micro SD card and it has to be removed from the camera to view the video file.
- AVI clips can only be sent through FTP if a micro SD card has been installed and FTP and CIFS has been selected.
- The selected pre and post event duration buffer is included in any video clips sent through FTP and CIFS.
9 Select the Audio Playback option from the drop-down menu.
Note: Audio Playback is not applicable to the Compact Mini Dome and Micro Dome camera.
10 Select the PTZ Action option from the drop-down menu.
Note: PTZ Action is only applicable to the PTZ camera.
11 Select the PTZ Parameter option from the drop-down menu.
Note: PTZ Parameter is only applicable to the PTZ camera.
- End -
Editing a Event Action
Modify the details of an existing event action.
Procedure 132 Edit an Event Action
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Actions from the Events and Actions menu.
3 Select an entry on the event actions list, you can edit the following:
- Name
- Output - Enable/Disable
- Record - Enable/Disable
- Email - Enable/Disable
- FTP - Enable/Disable
• CIFS - Enable/Disable
• Audio Playback - select the required audio clip - PTZ Action - select the required PTZ Action
- PTZ Parameter - select the required PTZ Parameter
- End -
Alarm I / O
Note: This section does not apply to the Compact Mini Dome and Micro Dome.
The cameras provide one alarm input. By connecting alarm devices, such as smoke alarms, twilight sensors, or motion sensors to these inputs you can enhance the usability of your video surveillance system.
For 15 seconds after being triggered, any additional individual input changes on that alarm source are logged and do not generate any other action. This is to reduce the effect that any oscillating alarm source, such as if a door is simply vibrating in the wind, causing a series of alarms to be generated.
Input alarms are triggered upon change of state. Either from opened to closed or from closed to open. The camera reports the current state of each input alarms (open or closed) as well as an active or
inactive status in the alarm configuration page. Active alarms are also be visible in the current faults page.
The triggering of any input alarm affects scheduled tasks and delay them until at least 30 seconds has passed since the last digital alarm input was triggered.
Alarm Actions
Upon triggering each alarm input can be configured to trigger a faulty action:
- Activate the digital output contact. This stays active until the alarm is acknowledged and cleared by an operator.
- Send an external alarm WS-Event that includes alarm details
- Send an external alarm through email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to local storage. If MJPEG is not being recorded on local storage, then no JPEG picture is sent.
- Send an audio file through the unit. If a speaker has been connected to the audio output on the unit the file can be played as the alarm is triggered.
- Send an AVI video file to a pre-configured external FTP server. The video file contains pre and post alarm video buffer and audio if enabled and supported, as outlined above.
Note:
- An active internal alarm only resets when the input state changes to "normal." A manual reset is not available.
- A micro SD Card must be inserted to send an SMTP email, video files, audio and images from triggered alarms.
Procedure 133 Configure an Alarm
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Enter the alarm name in the Name text box.
3 Select the Enabled check box to enable the alarm.
OR
Clear the Enabled check box to disable to alarm.
4 Select when the alarm is required to be activated from the Normal drop-down menu. i.e. when the dry contact is open or closed.
5 Select the required configured fault action from the Action drop down menu.
- End -
Procedure 134 Enable/Disable an Alarm
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Select the Enabled check box to enable the corresponding alarm.
OR
Clear the Enabled check box to disable the corresponding alarm.
- End -
Enable or Disable Alarm Output
Alarm Output allows the alarm to activate a digital output as an action. For example, this digital output could be linked to an electrical device, i.e. a security light or siren.
Procedure 135 Enable/Disable Alarm Output
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Select the Output check box to enable alarm output.
OR
Clear the Output check box to disable alarm output.
- End -
Procedure 136 Clearing Alarm Output
Step Action
1 Select Alarm I/O from the Event and Actions menu.
2 Under Alarm Output, select the Apply button to Clear Active Output.
The Alarm Output is cleared.
- End -
Analytics
Analytics is a feature which detects and tracks objects in video. Analytics supported are Region of Interest, Motion Detection, and Blur Detection.
Region of Interest (ROI)
Note: The IR PTZ camera does not support the Region of Interest (ROI) feature.
A region of interest is a defined area of the camera view which considered to be higher priority than areas of non-interest. For example, in secure environments, areas of potential activity could be a specific door or window. They are specified by drawing a rectangular overlay on the video stream. The overlay is highlighted in green and an OSD is displayed outlining the size % for the x and y axis. Up to five regions of interest can be configured, all of which can be enabled / disabled.
Procedure 137 Configure a Region of Interest
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
The ROI tab displays.
3 Use the drawing tools to draw the region of interest overlay on the video stream.
4 Enter the name of the region of interest in the Name text box.
5 Select the Enabled check box to enable the region of interest.
OR
Clear the Enabled check box to disable the region of interest.
6 Click Add. The region of interest is configured.
- End -
Procedure 138 Delete a Region of Interest
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
The ROI tab is displays.
3 Select to delete the corresponding region of interest.
- End -
Motion Detection
Motion detection enables you to define a region of interest in the camera's field of view which can be used to trigger an Event Action. Multiple areas of interest can be selected in the field of view but only one Event Action may be triggered.
Motion Detection Best Practices
To ensure you get the highest quality results when using Motion Detection on the camera it is recommended that you adhere to the following:
- An object exhibiting motion needs to be at least 8x8 pixels in size to be detected.
- The color of the object (in gray scale) should be approximately 10 - 15% different than the background.
- Exclude the Time Stamp region from motion detection, because the time stamp changes constantly and could register as motion.
- Try not to point cameras into sunlight, because high brightness prevents detection of movement of bright objects such as a person with a white shirt.
- Avoid areas with persistent motion, such as trees, blinking lights, or spinning signs, by using an appropriate region of interest.
Motion Detection Configuration Pane
The regions of interest within the camera's field of view are defined using the Motion Detection Configuration Pane. The regions of interest are set by drawing/highlighting an area on the pane. This is done by using the drawing tools on the Motion Detection Configuration Pane.
Creating a Motion Detection Alert
Create a motion detection alert on the camera.
The Motion Detection Alert feature supports up to three profiles in a Field of View (FOV). You can configure each profile with an individual sensitivity level and an event action.
Note:
1 If the motion detection video stream is changed after the region of interest has been drawn it is necessary to re-draw a new region.
2 If the stream settings are modified the motion detection is disabled and it is necessary to enable motion detection again if required.
3 Motion detection can only be enabled on a video stream that uses H.264 with a resolution on 1920x1440 or lower.
Procedure 139 Create a Motion Detection Alert
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
3 Select the Enable motion detection check box to enable Motion Detection on the camera.
OR
Clear the Enable motion detection check box to disable Motion Detection on the camera.
4 Select the zone for detection in the Motion zone drop-down list.
5 Select the Enable motion zone check box to enable the zone for motion detection.
6 Select Edit in the Region configuration field.
7 Use the drawing tools on the Motion Detection Configuration Pane to draw the region of interest on the pane. Multiple selections can be made.
Note: The IR PTZ camera does not support the Motion Zones feature.
8 Select the sensitivity from the Sensitivity drop-down menu:
- Highest
- High
- Medium
- Low
- Lowest
9 Select the fault action from the Action drop-down menu.
This fault action activates when motion is detected in the selected region of interest.
Refer to the Create a Fault Action procedure if a fault action has not yet been defined.
10 Select Apply to save the changes.
- End -
Enable or Disable a Motion Detection Alert
Motion detection can be turned on and turned off when required.
Procedure 140 Enable or Disable a Motion Detection Alert
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Analytics from the Events and Actions menu.
3 Select the Motion Detection tab.
The Motion Detection Configuration pane displays.
4 Select the Enable motion detection checkbox to enable Motion Detection on the camera.
OR
Clear the Enable motion detection checkbox to disable Motion Detection on the camera.
5 Select Apply to save.
- End -
Blur Detection
The camera generates an alarm and then takes the action you specified during configuration when the Blur Detection feature is enabled and the camera detects incidents that make the video image blur, such as: redirection, blocking, or defocusing.
When you enable Blur detection, it has a polling period of roughly 1 minute.
A Blur Detection start fault is raised when blur has been detected at 60 successive polling periods of 1 second (up to 1 minute).
Event Logs
Event Log
When events are triggered the resulting alarms are displayed in the Event Log with the following information:
• No. - details the event index.
- Event - this is listed as 'MotionDetected'.
- Date created - the time and date when the motion detection was triggered.
- Component - internal software component that raised the fault for a motion detection alert. This is listed as ANALYTICS.
- Severity - indicates how serious the fault is. Motion detection alerts list as 'Warning'.
- Detail - extra information that supplements the motion detection alert.
- Delete - remove the motion detection alert notification from the fault table.
Procedure 141 Display Event Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Logs from the Events and Actions menu. The Event Log tab displays. Triggered motion detection alerts display.
- End -
Procedure 142 Delete Current Events
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Logs from the Event and Actions menu. The Event Logtab displays.
3 Select the corresponding Delete check box to mark the motion detection alert for deletion. OR
Clear the corresponding Delete check box to keep the motion detection alert.
Note: You can select the Select All check box to mark all motion detection alerts displayed in the list for deletion.
4 Select Delete to delete the selected motion detection alerts.
You are prompted to confirm the deletion.
5 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Fault Log
Any system or environmental faults experienced by the camera are displayed in the Fault Log with the following:
-
- details the fault index.
- Fault - a description of the fault.
- Date created - the time and date when the fault occurred.
- Component - internal software component that raised the fault.
- Severity - indicates how serious the fault is. The following are supported, in increasing order of severity, Clear, Warning, Critical and Error.
- Detail - extra information that supplements the fault description.
- Delete -remove the fault from the fault table.
System Faults
The following system faults may be raised:
- DiskUsage(Warning) - this warning is raised when the disk utilisation rises above the threshold value “threshold2” held in SYSM.conf. Once an alarm is generated and the disk utilization decreases 1% below the threshold value, the fault is then automatically cleared. The default threshold value is 80%.
Environmental Monitor (ENVM) Component
The following environmental faults can be raised by the ENVM (Environmental Monitor) component:
- TemperatureTooHigh (Warning) - this fault is raised when the internal temperature of the enclosure is equal to or exceeds the value MAX_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree below the MAX_TEMPERATURE value the fault is then automatically cleared. This is to avoid transient changes in temperature around the threshold.
- TemperatureTooLow (Warning) - a fault is raised when the internal temperature of the enclosure is equal to or is below the value MIN_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree above the MIN_TEMPERATURE value the fault is then automatically cleared. This is to avoid transient changes in temperature around the threshold.
Procedure 143 Display Current Faults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Logs from the Event and Actions menu.
3 Select the Fault Log tab.
- End -
Procedure 144 Delete Current Faults
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Logs from the Events and Actions menu.
3 Select the Fault Log tab.
4 Select the corresponding Delete check box to mark the fault for deletion.
OR
Clear the corresponding Delete check box to keep the fault.
Note: You can select the Select All check box to mark all faults displayed in the list for deletion.
5 Select Delete to delete the selected faults.
You are prompted to confirm the deletion.
6 Select OK to confirm the deletion.
OR
Select Cancel.
- End -
Security
When you select the Security menu, the Security Status page appears, as seen in Figure 121 on page 161.
Figure 121 Security menu

The Event Menu provides access to the following camera settings and functions:
- Security Status
- Users
- HTTP/HTTPS
- IEEE 802.1x
- Firewall
- Remote Access
- Session Timeout
Security Status
This section explains how to configure security features for the camera and modify the communication protocols that are used.
Note: Any changes in the Security section, either changes to the Security Mode or to an individual protocol, are logged in the Security Log.
Enhanced Security
When you first log in to the Web User Interface, an overlay over the Live menu tab appears prompting you to choose either Standard or Enhanced Security mode. For more information regarding the requirements for Enhanced Security mode, refer to Summary of Security Modes on page 84.
Admin users can change the Security Mode of the camera from Standard Security to Enhanced Security.
Procedure 145 Enable Enhanced Security
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Overview tab.
4 Check the Enable Enhanced Security check box to enable enhanced security.
A prompt appears asking you for your current password and the new password for the Enchanced Security feature. Your password must adhere to the minimum requirements for an Enhanced Security password as seen below.
OR
Clear the Enable Enhanced Security check box to disable enhanced security.
Enhanced Security is disabled by default.
The Security Warning dialog appears.
5 Enter the current password in the Current Password text box.
6 Enter the new password in the New Password text box.
The password for enhanced security must meet the following requirements:
- Be a minimum of eight characters long
- Have at least one character from at least three of the following character groups:
Upper-case letters
Lower-case letters
Numeric characters
Special characters
7 Re-enter the new password in the Confirm Password text box.
8 Click Apply.
Note: Any changes to the Security Mode are logged in the Security Log.
- End -
Procedure 146 Disable Enhanced Security Mode
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Overview tab.
Note: When in Enhanced Security mode, changing the security mode requires the admin account password.
4 Click Apply.
Note: Any changes to the Security mode are logged in the Security Log.
- End -
Security Status
This section summarizes the communication protocols that are used and their status. The following communication protocols can be enabled: HTTP, FTP, CIFS, Dyn DNS, SMTP, HTTPS, SNMP V1/2, SNMP V3, uPNP, and SFTP.
Security Overview
Procedure 147 Enable/Disable Communication Protocols
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Overview tab.
4 Select or clear the Protocols check box to enable or disable that protocol.
5 Click Apply to save your settings.
Note:
When in Enhanced Security, enabling/disabling individual protocols requires the admin account password.
Any changes to individual protocol settings are logged in the Security Log.
Security Log
The security log records any changes made to the security mode or to an individual protocol.
Procedure 148 Display Security Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Security Status from the Security menu.
3 Select the Security Log tab.
4 Select Refresh to refresh the log for the most up-to-date information.
- End -
Procedure 149 Filter the Security Log
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Security Status from the Security menu. |
| 3 | Select the Security Log tab. |
| 4 | Enter the number of lines of the log file you would like to view in the Lines (from the end of the log file) text box. |
| 5 | Enter the word or phrase that you would like to search for in the Filter (only lines containing text) text box. |
| 6 | Select Refresh to refresh the log for the most up-to-date information that meets the filter parameters. |
| 7 | Select Clear to empty the log of its current entries. You will be required to enter your password to do this. |
| - End - | |
Users
In this section you are able to add a user, change a user password and a delete user account. There are three levels of access: admin, operator and user.
Refer to Appendix A: User Account Access on page 198 for details on the features which are available to each role.
Note: The default Username is admin and the default Password is admin. To maintain security the password on the admin account should be changed.
View Current User Accounts
View a list of the current user accounts assigned to the camera.
Procedure 150 View User Accounts
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Users from the Security menu.The current user accounts assigned to the camera display. |
| - End - | |
Add User
Add a new user account to allow access to the camera.
Procedure 151 Add a User
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
3 Select the Add User tab.
4 Enter a User Name in the Name text box.
The username must start with a letter and can be followed by any alphanumeric values (a-z, A-Z, 0-9) and the following special characters, underscore(_, dash(-), or dot(.)
5 Select a Role:
- admin
- operator
- user
Refer to Appendix A: User Account Access for details on the features which are available to each role.
6 Enter a password in the Password text box.
The password for Standard Security must start with an alphanumeric character and is case sensitive, it can contain alphanumeric characters with a length of between 5 and 32 characters.
The password for enhanced security must meet the following requirements:
- Be a minimum of seven characters long.
- Have at least one character from at least three of the following character groups:
• Upper-case letters - Lower-case letters
- Numeric characters
- Special characters
7 Enter the same password in the Confirm Password text box.
8 Select Apply to save the settings.
The new user account appears in the Users list on the Users tab.
- End -
Changing the User Accounts Password
Change the password of an existing user account.
Procedure 152 Change User Password
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
3 Select the Change Password tab.
4 Select the user account from the Name drop-down menu.
5 Enter the current password for the user account in the Current Password text box.
6 Enter the new password for the user account in the New Password text box.
The password is case sensitive and can contain alphanumeric characters with a length of between 5 and 32 characters.
7 Enter the same new password in the Confirm New Password text box.
8 Select Apply to save the settings.
- End -
Delete a User Account
Delete a user account from the camera.
Note: The default 'admin' account cannot be deleted.
Procedure 153 Delete a User Account
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Users from the Security menu.
The Users tab displays.
3 Select to delete the corresponding user account.
You will be prompted to confirm the deletion.
4 Select OK to delete.
OR
5 Select Cancel.
- End -
HTTP / HTTPS
User can select the option to use HTTP, HTTPS or both. The camera automatically creates an SSL certificate file to use for HTTPS. It is possible to upload a custom SSL certificate if validation is required.
Procedure 154 Specify HTTP Method
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select HTTP/HTTPS from the Security menu.
3 Select the HTTP Method using the radio buttons
- HTTP
- HTTPS
- Both
- End -
Procedure 155 Add a HTTPS Certificate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select HTTP/HTTPS from the Security menu.
3 Click on the Upload button and navigate to the certificate location.
4 Select the file and select Open.
Note: The camera only accepts .pem format certificates. The certificate must have the server certificate and private key combined and the private key must not be password protected.
After the certificate has been uploaded the camera must be rebooted to take affect.
- End -
Delete a HTTPS Certificate
If you delete the existing certificate it will be replaced by a temporary substitute. The current browser session will be lost and you will be required to log back in to the camera Web User Interface.
Procedure 156 Delete a HTTPS Certificate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select HTTP/HTTPS from the Security menu.
3 Select Delete.
The camera displays a “Restarting HTTPS Service” page with a progress bar showing the deletion progress.
4 When complete, the camera returns to the log in page.
- End -
IEEE 802.1x
The IEEE 802.1x security feature provides port based network access control i.e. securing corporate networks from the attachment of unauthorized devices.
Authentication is carried out through use of the Extensible Authentication Protocol or EAP. Both PEAP and TLS methods are supported.
Procedure 157 Configure IEEE 802.1x Security
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select IEEE 802.1x from the Security menu.The EAP Settings tab displays. |
| 3 | Select the Enable IEEE802.1x check box to enable IEEE802.1x security.OR |
| 4 | Clear the Enable IEEE802.1x check box to disable IEEE802.1x security. |
| 5 | Select the EAPOL Version from the drop-down menu. |
| 6 | Select the EAP Method using the radio buttons. |
| 7 | Enter the EAP identity name in the EAP Identify textbox. |
| 8 | Select Upload to navigate to the CA Certificate location.The Choose file dialog displays. |
| 9 | Navigate to the location where the certificate has been saved. Select the file and select Open. |
| 10 | Select Upload. The upload process starts. |
| 11 | If PEAP is selected:a Enter the required PEAP Password.ORIf TLS is selected -a Select Upload to navigate to the Client Certificate location.The Choose file dialog will be displayed.b Navigate to the location where the certificate has been saved.c Select the file and select Open.d Select Upload. The upload process starts.e Enter the required Private Key Password. |
- End -
Firewall
Configure the Basic Filtering and Address Filtering for the firewall.
Basic Filtering
Enable or disable basic filtering for the camera this includes:
- ICMP (Internet Control Message Protocol) Blocking
• RP (Reverse Path) Filtering
• SYN Cookie Verification.
Procedure 158 Enable/Disable Basic Filtering
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Firewall from the Security menu.
The Basic Filtering tab displays.
3 Select the ICMP Blocking check box to enable ICMP blocking.
OR
Clear the ICMP Blocking check box to disable ICMP blocking. The default setting is 'Disabled'.
4 Select the RP Filtering check box to enable the RP filtering.
OR
Deselect the RP Filtering check box to disable.
The default setting is 'Disabled'.
5 Select SYN Cookie Certification check box to enable SYN cookie certification.
OR
Deselect the SYN Cookie Certification check box to disable.
The default setting is 'Disabled'.
- End -
Address Filtering
Configure the IP or MAC addresses which are denied access to the camera.
Procedure 159 Enable/Disable and configure Address Filtering
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Firewall from the Security menu.
3 Select the Address Filtering tab.
4 Select Off to disable address filtering completely.
OR
Select Allow to allow address filtering for specified addresses
OR
Select Deny to deny address filtering for specific addresses.
The default setting is 'Off'.
5 If address filtering has been set to Allow or Deny:
a Enter an IP or MAC Address to allow / deny in the IP or MAC Address text box in the following format xxx.xxx.xxx.xxx.
Note: CIDR (Classless Inter-Domain Routing) is supported when using address filtering. If using a CIDR address use the following format xxx.xxx.xxx.xxx/xx.
b Select Add.
6 Select Apply to save the settings.
- End -
Editing an Address Filter
Edit an existing address filter.
Procedure 160 Edit an Address Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Firewall from the Security menu.
3 Select the Address Filtering tab.
4 Edit the IP or MAC Address in the IP or MAC Address text box.
5 Select Add to save the changes.
- End -
Deleting an Address Filter
Delete an existing address filter.
Procedure 161 Delete an Address Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Firewall from the Security menu.
3 Select the Address Filtering tab.
4 Select to delete the corresponding address filter.
- End -
Remote Access
SSH Enable
Enables Secure Shell access into the camera, if remote access is permitted by the camera network. This will also enable Tyco Security Products Level 3 Technical Support to diagnose any problems on the camera.
Note: It is recommended to keep SSH Enable disabled. This function should only be enabled this when it is requested by Tyco Security Products Level 3 Technical Support.
Procedure 162 Configure SSH
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the SSH Enable check box to enable SSH.
OR
Deselect SSH Enable check box to disable SSH.
The default setting is 'Disabled'.
- End -
ONVIF
The Web User Interface allows ONVIF functionality to be managed at a high level. ONVIF Discovery Mode and User Authentication can be enabled or disabled.
- ONVIF Discovery Mode allows enabling or disabling discovery of the camera via ONVIF.
- ONVIF User Authentication allows the camera to accept ONVIF commands from all users or only authenticated users. Enabling User Authentication ensures the camera will only execute commands from authenticated users.
The separation of Discovery Mode and User Authentication allows the camera to be set up in a configuration that suits requirements for the network and users. The preferred discovery method for the camera is Illustra Connect, and this utilizes ONVIF discovery. It is therefore recommended that ONVIF Discovery Mode is always enabled.
ONVIF Discovery Mode
Enable or disable ONVIF discovery on the camera.
Procedure 163 Enable/Disable ONVIF Discovery Mode
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Remote Access from the Security menu.The Remote Access tab displays. |
| 3 | Select the ONVIF Discovery Mode check box to enable ONVIF Discovery Mode.ORDeselect ONVIF Discovery Mode check box to disable ONVIF Discovery Mode.The default setting is ‘Enabled’. |
| - End - | |
ONVIF User Authentication
To utilize ONVIF User Authentication, there must be at least one admin level user in the ONVIF service.
Note: When in Enhanced Security mode, editing ONVIF User Authentication requires the admin account password.
Procedure 164 Enable/Disable ONVIF User Authentication
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Remote Access from the Security menu.The Remote Access tab displays. |
| 3 | Select the ONVIF User Authentication check box to enable ONVIF User Authentication.ORDeselect ONVIF User Authentication check box to disable ONVIF User Authentication.The default setting is ‘Enabled’. |
| - End - | |
Video over HTTP
Enable or disable video or steam metadata over HTTP on the camera.
Procedure 165 Enable/Disable Video over HTTP
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Remote Access from the Security menu.The Remote Access tab displays. |
| 3 | Select the Video over HTTP check box to enable Video over HTTP.ORDeselect Video over HTTPcheck box to disable Video over HTTP. |
The default setting is 'Enabled'.
- End -
UPnP Discovery
Enable or disable UPnP Discovery on the camera.
Procedure 166 Enable/Disable UPnP Discovery
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the UPnP Discovery check box to enable UPnP Discovery.
OR
Deselect UPnP Discoverycheck box to disable UPnP Discovery.
The default setting is 'Enabled'.
- End -
ExacqVision Server Audio
Enable or disable audio ports used for ExacqVision bidirectional audio integration.
Procedure 167 Enable/Disable EXACQ Audio
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Remote Access from the Security menu.
The Remote Access tab displays.
3 Select the EXACQ Audio check box to enable EXACQ Audio.
OR
Deselect EXACQ Audio check box to disable EXACQ Audio.
The default setting is 'Enabled'.
- End -
Session Timeout
Session timeout specifies the number of minutes that a web session can remain idle before it is automatically terminated.
Procedure 168 Set a Session Timeout time
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select Session Timeout from the Security menu. The Session Timeout tab displays. |
| 3 | Use the slider bar to select the Session Timeout (mins). The default setting is 15 minutes. |
| - End - | |
Network Menu
When you select the Network menu, the TCP/IP page displays, as seen in Figure 122 on page 175.
Figure 122 Network Menu
![Illustra From Type Security Products View: Live Setup Stream: 3 Quick Start VACU Event and Actions Security Network TCP/IP Multicast FTP SMTP SSMP CIFS Dynamic OKS System Edge Recording Stream Settings Stream Number 1 URL Disabled Video Address 0.0.0.0 Port [0-65534] 0 Time to line [1-250] 3 Flex2-T10A171300000888 Help admin LOG OFF Flex](/content/2026/05/954767/images/40613d318128bfc76f8325226128d910a8fa5b0399461c5bbe7a5dc0dd944fee.jpg)
The Network Menu provides access to the following camera settings and functions:
- TCP/IP
- FTP
- SMTP
• SNTP
• CIFS - Dynamic DNS
TCP/IP
Configure the IPv4 and IPv6 settings on the camera.
IPv4
Configure the IPv4 settings for the camera.
Note: When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result duplicate IP addresses. Refer to Network Menu on page 175 for more information.
Procedure 169 Configure the IPv4 Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select TCP/IP from the Network menu.
3 Select the Enable DHCP check box to enable DHCP and disable manual settings. OR
Deselect Enable DHCP to disable DHCP and allow manual settings to be entered.
The default setting is 'Disabled'.
4 If Enable DHCP has been disabled:
a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx. The default setting is '192.168.1.168'
b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx.
The default setting is '255.255.255.0'
c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.
d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.
e Enter the Secondary DNS Server in the Secondary DNS Server text box
xxx.xxx.xxx.xxx.
5 Select Apply to save the settings.
- End -
IPv6
Enable IPv6 on the camera.
Procedure 170 Enable/Disable IPv6
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select TCP/IP from the Network menu.
3 Select the IPv6 Enable check box to enable IPv6 on the camera.
OR
Deselect the IPv6 Enable check box to disable IPv6 on the camera.
The default setting is 'Enabled'.
If IPv6 is enabled the Link Local and DHCP address displays beside 'Current IPv6 Addresses' if available.
- End -
Multicast
Multicast streaming is a one-to-many relationship between a camera and the clients receiving the stream. With a multicast stream, the server streams to a multicast IP address on the network, and clients receive the stream by subscribing to the IP address.
Procedure 171 Configure Multicast Streaming
Step Action
1 Select Network on the Web User Interface to display the Network menu options and click the Multicast tab.
2 Select the Stream Number from the drop-down list you want to configure.
3 In the Video Address field, enter a valid IP address for the Multicast broadcasting. The valid range for the IP address is:
224,xxx,xxx,xxx
232.xxx.xxx.xxx
234.xxx.xxx.xxx
239.xxx.xxx.xxx
Multicast stream addresses must be unique to the stream and cameras.
4 In the Port field, enter a port for the Multicast broadcasting. The Multicast stream port must be unique to stream cameras. The approved port range is: 0-65535.
5 In the Time to live field, enter a value.
Example of correct Mutlicast configuration:
Stream.1.Multicast.IPAddress=224.16.18.2
Stream.1.Multicast.Port=1032
Stream.2.Multicast.IPAddress=224.16.18.2
Stream.2.Multicast.Port=1030
Stream.3.Multicast.IPAddress=0.0.0.0
Stream.3.Multicast.Port=0
FTP
Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics.
Note: FTP settings can also be configured in the Network menu.
Procedure 172 Configure FTP Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select FTP from the Network menu.
3 Select the Enable check box to enable FTP.
OR
Deselect the Enable check box to disable FTP.
The default setting is 'Enabled'.
Note: When in Enhanced Security mode, enabling FTP requires the admin account password.
4 If required, select the Secure FTP checkbox.
The default setting is 'Disabled'.
5 Enter the IP address of the FTP Server in the FTP Server text box.
6 Enter the FTP port in the FTP Port text box.
The default setting is 21.
7 Enter the FTP username in the Username text box.
8 Enter the FTP password in the Password text box.
9 Enter the FTP upload path in the Upload Path text box.
Note: When entering the upload path the following format should be used '/// of ftp directory>/
- End -
File Transfer Rate
You can limit the File Transfer Rate and assign a max transfer rate assigned to manage the amount of FTP bandwidth used.
Procedure 173 Configure the FTP Transfer Rate
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Event Settings from the Events and Actions menu.
3 Select the FTP tab.
4 Select the Limit Transfer Rate check box to limit the FTP transfer rate.
OR
Clear the Limit Transfer Rate check box to disable limited FTP transfer.
The default setting is 'Enabled'.
5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.
The default setting is 50.
- End -
Test FTP Settings
Test the FTP settings that have been configured correctly.
Procedure 174 Test the FTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select FTP from the Network menu.
3 Select the FTP tab.
4 Select Test. A sample text file will be sent to the specified FTP destination to confirm that FTP settings are correct.
- End -
SMTP
Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered.
Note: SMTP settings must be configured to enable email alerts when using analytics.
Procedure 175 Configure SMTP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select SMPT from the Network menu.
The SMPT tab displays.
3 Check the Enable SMPT check box to enable SMPT. Text boxes on the tab become available for entry.
Note: When in Enhanced Security mode, enabling SMTP requires the admin account password.
4 Enter the IP Address of the mail server in the Mail Server text box.
5 Enter the server port in the Server Port text box.
The default setting is '25'.
6 Enter the from email address in the From Address text box.
7 Enter the email address to send email alerts to in the Send Email to text box.
8 Select the Use authentication to log on to server check box to allow authentication details to be entered.
OR
Clear the Use authentication to log on to server to disable authentication.
The default setting is 'Disabled'.
9 If 'Use authentication to log on to server' check box has been selected:
a Enter the username for the SMTP account in the Username text box.
b Enter the password for the SMTP account in the Password text box.
10 Select Apply to save the settings.
- End -
SNMP
The camera introduces support for the Simple Network Management Protocol making it easier to manage on an IP network.
The SNMP support includes support for V2 and V3. Using V2 means no authentication is required to access the data and results are unencrypted. V3 offers enhanced encryption and authentication security features.
Procedure 176 Configure SNMP Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select SNMP from the Network menu.
3 Enter a location reference in the Location text box.
4 Enter an SNMP managing contact reference in the Contact text box.
5 If using V2:
a Select the Enable V2 checkbox.
b Enter the authorized ID for reading SNMP data in the Read Community text box.
c Enter the Trap Community.
d Enter the Trap Address.
e Select Apply.
OR
If using V3:
a Select the Enable V3 checkbox.
b Enter the Read User.
c Select the Security Level from the drop down menu:
- noauth: No authentication / no encryption.
- auth: Authentication / no encryption. A user password is required. It is symmetrically encrypted using either MD5 or SHA.
- priv: Authentication / encryption. A user password is required as is symmetrically encrypted using either MD5 or SHA. A data encryption password is required as is symmetrically encrypted using either DES or AES.
d Select the Authentication Type using the radio buttons.
e Enter the Authentication Password
f Select the EncryptionType using the radio buttons.
g Enter the Encryption Password
h Select Apply.
- End -
CIFS
The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage via the Common Internet File System protocol. This supplements existing distribution methods such as FTP, SFTP and email.
Procedure 177 Configure CIFS Server Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select CIFS from the Network menu.
3 Select the Enable check box to enable CIFS.
OR
Deselect the Enable check box to disable CIFS.
The default setting is 'Disabled'.
Note: When in Enhanced Security mode, enabling CIFS requires the admin account password.
4 Enter the network path in the Network Path text box.
Note: When entering the network path the following format should be used '/
5 Enter the domain name in the Domain Name in the text box.
6 Enter the username in the Username text box.
7 Enter the password h in the Password text box.
- End -
Dynamic DNS
Dynamic DNS is supported for updating, in real time a changing IP address on the Internet to provide a persistent domain name for a resource that may change location on the network. RFC 2136 Dynamic Updates in the Domain Name System. In this situation the camera talks only to the DHCP server and the DHCP server is responsible for updating the DNS server. The camera sends its hostname to the DHCP server when requesting a new lease and the DHCP server updates the DNS records accordingly. This is suitable for an intranet style configuration where there is an internal DHCP and DNS service and the user wants only to access their camera within their own network.
By default, when making a DHCP request the camera transmits its hostname as part of the DHCP request. This option is not user configurable. The cameras hostname matches the configurable parameter "camera name" on the Web User Interface. Any DHCP request contains the cameras hostname for use of the DHCP server to forward to an appropriate DNS server.
Dynamic DNS
Configure the Dynamic DNS settings for the camera.
Procedure 178 Configure Dynamic DNS
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Dynamic DNS from the Network menu.
3 Select the Service Enable check box to enable Dynamic DNS.
OR
Deselect Service Enable check box to disable Dynamic DNS.
The default setting is 'Disabled'.
4 If Service Enable has been enabled:
a Enter the Camera Alias in the text box.
b Select a Service Provider from the drop-down list:
- dyndns.org
- easydns.com
- no-ip.com
- zerigo.com
- dynsip.org
- tzo.com
c Enter a Username in the text box.
d Enter a Password in the text box.
e Enter Service Data in the text box.
5 Select Apply to save the settings.
- End -
System
When you open the System menu, the Maintenance page appears, as seen in Figure 123 on page 183.
Figure 123 System Menu

The System Menu provides access to the following camera settings and functions:
- Maintenance
- Date Time
- Audio
- Analog Video
• Health Monitor - Logs
- About
Maintenance
The Maintenance menu allows you to restore the camera settings to factory default, reboot the camera and apply a firmware upgrade.
Reset
To perform a physical reset of the camera, refer to the chapter regarding your camera model in this guide.
Note: Network settings, presets, patterns and sequences can be retained if required.
Procedure 179 Resetting the Camera
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Preserve IP address check box to retain the current network settings during the camera reset.
OR
Deselect the Preserve IP address check box to restore the default networking settings.
The default setting is 'Enabled'.
4 Select Reboot
You will be prompted to confirm the camera reset.
- Select OK to confirm. The Web User Interface will display a "Camera Resetting" page with a progress bar showing the reboot progress.
- When the camera is restarted it will take 2 - 3 minutes until it is online and ready to be accessed and controlled.
OR
Select Cancel.
5 The Log in page displays.
- End -
Reboot
To perform a physical reset of the camera, refer to the chapter regarding your camera model in this guide.
Procedure 180 Reboot the Camera
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select Reboot.
You will be prompted to confirm the camera reboot.
4 Select OK to confirm.
The Web User Interface will display a “Camera Rebooting” page with a progress bar showing the reboot progress.
When the camera is restarted it will take 2 - 3 minutes until it is online and ready to be accessed and controlled.
OR
Select Cancel.
5 The Log in page displays.
Camera Firmware Upgrade
The camera can be upgraded using firmware provided by Illustra. Alternatively, the camera can also be upgraded using Illustra Connect. Refer to the Illustra Connect User Guide for further information.
Note: All existing camera settings are maintained when the firmware is upgraded.

Caution
You should only use firmware that has been provided by Illustra. Using any other firmware may cause a malfunction and damage the camera.
Procedure 181 Upgrade Camera Firmware
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select Browse.
The Choose file to Upload dialog displays.
4 Navigate to the location where the firmware file has been saved.
5 Select the firmware file then select the Open button.
6 Select Upload.
The file transfer will begin. Do not disconnect power to the camera during the upgrade process. The camera restarts automatically after the updates have been completed, this can take from 1 to 10 minutes. The Log in page displays.
- End -
Backup/Restore
Backup camera data and restore from a previously saved data file. The data file can be saved to a specified location and used to restore the camera configuration.
Note: A saved backup data file created on a camera is camera specific and cannot be used to restore the settings on a different camera.
Procedure 182 Backup Camera Data
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Backup/Restore tab.
4 Select Backup. You are prompted to save the backup file.
5 Select Save.
- End -
Procedure 183 Restore Camera from Backup
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Backup/Restore tab.
4 Select Browse.
The Choose file to Upload dialog displays.
5 Navigate to the location where the firmware file has been saved.
6 Select the firmware file then select the Open button.
7 Select Upload.
The file transfer begins. Do not disconnect power to the camera during the upgrade process. The camera restarts automatically after the updates have been completed, this can take from 1 to 10 minutes. The Log in page displays.
- End -
SmartVue
The SmartVue feature implements Illustra Cameras to Cloud (C2C) from SmartVue to provide a secure, scalable, cloud-based storage solution. Before you enable this feature, you need to install the mobile application. You can download the app from either the iOS App Store or the Google Play Store and then you can complete the registration using the app.
Procedure 184 Enabling SmartVue integration
Note: If a SmartVue server is not setup when enabling the SmartVue feature then the camera may become inaccessible.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the SmartVue tab.
4 Select Apply.
5 Enter an administrator password to validate the request.
- If the camera detects an Internet connection, it continues with the SmartVue integration request. If an Internet connection is not detected an error displays and the request is rejected.
Note: If an Internet connection is detected, a factory reset begins. This clears all previous user defined configurations including user management settings.
The camera boots in SmartVue mode and is only accessible using HTTPS. The password changes to a string of characters determined by the SmartVue cloud.
6 Refer to SmartVue documentation and follow the procedure to add a camera to regain access.
Procedure 185 Resetting the camera to normal operation
Note: There are two procedures for resetting the camera, please select one.
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Maintenance from the System menu.
3 Select the Maintenance tab. This page displays two types of factory reset:
a Factory Reset: Resets the camera and boots the camera in Illustra mode.
b SmartVue Reset: Resets the camera and boots the camera in SmartVue mode.
4 If you do not have the credentials to perform a reset, you can perform a factory reset on the hardware itself by using the hardware reset button as detailed in the Product Overview of each camera.
Date / Time
Set the date and time on the camera.
Note:
Date and Time can also be configured in the Quick Start menu.
Procedure 186 Configuring the Date and Time
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Date Time from the System menu.
3 Select the Time 24-hour check box to enable the 24-hour clock.
Or
Deselect the Time 24-hour check box to enable the 12-hour clock.
The default setting is '24-hour'.
4 Select the Date Display Format from the drop-down menu:
- DD/MM/YYYY
- MM/DD/YYYY
- YYYY/MM/DD
The default setting is 'YYYY/MM/DD'.
5 Select the Time Zone from the drop-down menu.
The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)
6 Select the Set Time setting by selecting the radio buttons:
- Manually
- via NTP
The default setting is 'Manually'.
7 If you select Manually in step 5:
c Select the Date (DD/MM/YYYY) using the drop-down menus.
d Select the Time (HH:MM:SS) using the drop-down menus.
8 If you select via NTP in step 5:
a Enter the NTP Server Name in the text box.
- End -
Audio
Note: This section does not apply to the Compact Mini Dome and Micro Dome.
You can configure the audio input, output, upload audio and stored audio clips, as well as configure Audio Video Synchronisation on this tab.
Procedure 187 Configure Audio Input
Step Action
1 Select Audio from the System menu. The Audio Input tab displays.
2 Select the Input Enable check box to enable the audio input settings.
Or
Clear the Input Enable check box to disable audio input settings.
The default setting is 'Disabled'.
3 Use the slider bar to select the Input Volume.
Values range from 1 to 100.
The default setting is 72.
- End -
Procedure 188 Configuring Audio Output
Step Action
1 Select Audio from the Camera Configuration menu.
2 Select the Output Enable check box to enable the audio output settings.
Or
Deselect the Output Enable check box to disable audio input settings.
The default setting is 'Disabled'.
3 If Output Enable has been enabled, use the slider bar to select the Output Volume.
Values range from 1 to 100.
The default setting is 50.
Configuring Stored Audio
When connected to an appropriate device, the unit is capable of playing back stored audio when an alarm has been triggered. A maximum of five audio files can be uploaded to the unit.
Note: Audio clips can only be used if a micro SD Card has been installed. Refer to the relevant Quick Reference Guide for information on installing the micro SD Card.
When uploading an audio file it must meet the following requirements:
- The filename cannot contain spaces.
- It must be a 'wav' file with a '.wav' extension.
- A single channel mono file with a bit depth of 16kHz.
• The sample rate must be 8kHz. - The duration must be no longer than 20 seconds.
Procedure 189 Play Stored Audio
Step Action
1 Select Audio from the System menu.
2 Select the Audio Clips tab.
3 Select to play back the corresponding audio file.
- End -
Procedure 190 Upload an Audio File
Step Action
1 Select Audio from the System menu.
2 Select the Audio Clips tab.
3 Select Browse.
The Choose file dialog displays.
4 Navigate to the location where the audio file has been saved.
Select the audio file then select the Open button.
When uploading an audio file it must meet the following requirements:
- The filename cannot contain spaces.
- It must be a 'wav' file with a '.wav' extension.
- A single channel mono file with a bit depth of 16kHz.
• The sample rate must be 8kHz.
- The duration must be no longer than 20 seconds.
5 Select Upload.
6 You will be prompted to confirm that you would like to upload the audio file.
Select OK to confirm the upload.
Or
Select Cancel.
- End -
Procedure 191 Delete a Stored Audio file
Step Action
1 Select Audio from the System menu.
2 Select the Audio Clips tab.
3 Select the corresponding Delete check box to mark the audio file for deletion.
Or
Deselect the corresponding Delete check box to keep the audio file.
4 Select the Select All check box to mark all audio files for deletion.
5 Select Delete to delete the selected audio files.
You will be prompted to confirm the deletion.
6 Select OK to confirm the deletion.
Or
Select Cancel.
- End -
Analog Video
You can select an Analog Video Source from the drop-down menu found in the Analog Video menu.
You can manage output format of the analogue video by the dip switch located on the camera (default value) or through the Web User Interface page.
Available options are PAL, NTSC and OFF.
Note: This section does not apply to the Compact Mini Dome and Micro Dome.
Note: Once PAL or NTSC are selected through the Web User Interface- the physical DIP Switch selection on camera will be obsolete.
Health Monitor
The Health Monitor function provides visibility on the health status of popular device parameters. Each parameter can be enabled or disabled. The refresh frequency of the health monitor can be determined by selecting a duration from the Reporting Period drop-down menu.
Procedure 192 Configure Health Monitor Settings
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select the Health Monitor from the System menu.
3 Select the Recording Period from the drop-down menu.
4 Select the corresponding check box to enable health monitoring on a parameter.
OR
Clear the corresponding check box to disable health monitoring on a parameter. The default setting for all parameters is Enabled.
- End -
PTZ Summary
The Health Monitor option displays the following PTZ statistics information:
- Pan Rights
- Pan Lefts
- Tilt Down
- Tilt Up
- Zoom Out
- Zoom In
Procedure 193 Display PTZ Summary Information
Step Action
1 Select Setup on the GUI banner to display the setup menus.
2 Select Health Monitor from the System menu.
3 Select the PTZ Summary tab.
- End -
Logs
Information is provided on system and boot logs created by the camera.
System Log
The system log gives the most recent messages from the unix/var/log/messages file. Information will include the following:
- Messages about system behavior such as process startup/shutdown.
- Warnings about recoverable problems that processes encounter.
- Error messages where processes encounter problems they cannot fix; note that this does not mean that the process will not continue to work, only that it encountered an issue it could do nothing about.
Procedure 194 Display System Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
The System Log tab displays.
3 Select Refresh to refresh the log for the most up-to-date information.
- End -
Procedure 195 System Log Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
The System Log tab displays.
3 Enter the number of lines of the log file you would like to view in the Lines text box.
4 Enter the word or phrase that you would like to search for in the Filter text box.
5 Select Refresh to refresh the log for the most up-to-date information.
- End -
Boot Log
The Boot log is a log of the Linux operating system boot processes and will only be useful to Tyco Security Products support engineers who require additional information on the device.
Procedure 196 Display Boot Log
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
3 Select the Boot Log tab.
4 Select Refresh to refresh the log for the most up-to-date information.
- End -
Procedure 197 Boot Log Filter
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select Logs from the System menu.
3 Select the Boot Log tab.
4 Enter the number of lines of the log file you would like to view in the Lines text box.
5 Enter the word or phrase that you would like to search for in the Filter text box.
6 Select Refresh to refresh the log for the most up-to-date information.
Audit Log
The Audit Log will log details obtained when anything is logged are source, class, result, user and a description of the change.all changes that have been made in the following areas of the Web User Interface as outlined below:
- Changes in FTP, CIFS, SMTP, IPV4, IPV6, DNS and SNMP are logged under class NETWORK.
- Changes in Stream are logged under class VIDEO.
- Changes in Reboot, Reset and Upgrade are logged under class MAINTENANCE.
- Changes in DIO and ROI are logged under EVENT.
About
The About menu provides the following camera information:
- Camera Name
- Model
- Product Code
• Manufacturing Date - Serial Number
- MAC Address
- Firmware Version
- Hardware Version
Procedure 198 Display Model Information
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select About from the System menu. The model tab displays. |
| - End - | |
Procedure 199 Edit Camera Name
| Step | Action |
| 1 | Select Setup on the Web User Interface banner to display the setup menus. |
| 2 | Select About from the System menu. The model tab displays. |
| 3 | Edit the name in the Camera Name textbox. |
| - End - | |
Edge Recording
When you select the Edge Recording menu, the Micro SD Card Management page appears, as seen in Figure 124 on page 194.
Figure 124 Edge Recording Menu

The Edge Recording Menu provides access to the following camera settings and functions:
- Micro SD Card Management
- Record Settings
- Event Download
Micro SD Card Management
Edge recording provides the ability to save recorded video to a Micro SD Card. Video can be configured to be recorded based on an event. Without a Micro SD Card current faults notifications displayed on camera if an alarm is triggered. Using a Micro SD Card enables the following:
• Video/Audio and screen shot are saved to the SD card.
- SMTP notifications can be sent.
- FTP and CIFS uploads of video can be sent.
• Audio can be played via the Audio Out port.
- Current faults notifications displayed on camera if an alarm is triggered.
Inserting the Micro SD Card
When inserting a Micro SD Card it is essential that the camera is rebooted. The Micro SD Card should be mounted and unmounted through the Web User Interface. If you receive a 'Device is Busy' model you should wait and try again in a few minutes. If this does not work then it may be necessary to disable Motion Detection, FTP or any other process which may be using the Micro SD Card.
Note: Refer to the Quick Reference Guide supplied with the product for details on how to remove the housing assembly and gain access to the camera.
Procedure 200 Insert the Micro SD Card by powering down the Camera
Step Action
1 Turn off the camera by disconnecting the power supply.
2 Insert the Micro SD card into the camera.
3 Reconnect the power supply and power up the camera.
- End -
Procedure 201 Mount the Micro SD Card through the Web User Interface reboot the Camera
Step Action
1 Insert the Micro SD card into the camera.
2 Select Setup on the Web User Interface banner to display the setup menus.
3 Select SD Card Management menu from the Edge Recording menu.
4 Select Mount.
- End -
Removing the Micro SD Card
If at any stage you need to remove the Micro SD card from the camera one of the following two procedures should be used:
- Remove the Micro SD Card by powering down the camera - Use this procedure if you do not have access to the Web User Interface and are unable to unmount the Micro SD card before removal.
- Unmount the Micro SD Card for Removal - Use this procedure when you are unable to access the power supply to the camera.
Note: Refer to the Quick Reference Guide supplied with the product for details on how to remove the housing assembly and gain access to the camera.
Procedure 202 Remove the Micro SD Card by powering down the Came
1 Turn off the camera by disconnecting the power supply.
2 Remove the Micro SD card from the camera.
Note: AVI clips are not available on the camera until the Micro SD card has been inserted and the camera rebooted.
3 Reconnect the power supply and power up the camera.
- End -
Procedure 203 Unmount the Micro SD Card for Removal
Step Action
1 Select Setup on the Web User Interface banner to display the setup menus.
2 Select SD Card Management menu from the Edge Recording menu.
3 Select Unmount.
You are prompted to confirm the unmounting.
4 Select OK to confirm.
OR
5 Select Cancel.
Remove the Micro SD card from the camera.
AVI clips are not available on the camera until the Micro SD card has been inserted and mounted.
- End -
Record Settings
Select which video stream to use for alarm video and configure pre and post event durations for the playable video clip. The camera can record video generated from MD, face detection and DIO events.
Procedure 204 Configure Record Settings
Step Action
1 Select Setup on the Web User Interface Banner to display the setup menus.
2 Select Record Settings from the Edge Recording menu.
3 Select Enable Record to allow the camera to create a playable video clip.
OR
Deselect Enable Record to disable the feature.
4 If Enable Record has been enabled:
a Select the required video stream from the Video drop-down menu.
Refer to Procedure 5-1 Configure the Video Stream Settings.
b Select the Pre Event (secs) in seconds from the drop-down menu. Values range from 0 to 10.
The default setting is 5 seconds.
c Select the Post Event (secs) in seconds from the drop-down menu. Values range from 0 to 10.
The default setting is 5 seconds.
5 Select Apply to save.
- End -
Offline Record Settings
When you configure the Offline Record Settings feature and once it detects a loss of connection with the recorder, it sends the video stream to the Micro SD card within the unit. This satisfies the loss of video and continues recording. Once the recorder is back online the camera initiates sending recorded video from the Micro SD card to the recorder. The maximum time recording during the outage depends on the Micro SD card and the recorded stream you selected. If the Micro SD reaches full capacity, it deletes video from earliest recording to latest recording. This feature integrates with the VE NVR 5.0 Trickle Stor.
Procedure 205 Configure Offline Recording Settings
Step Action
1 Select Setup on the Web User Interface Banner to display the setup menus.
2 Select Record Settings from the Edge Recording menu.
3 Select the Offline Record Settings tab.
4 In the Video Edge IP Address field, enter the IP address of the Video Edge recorder the camera is connected to.
5 In the Pre event (secs) field, enter a time in seconds of the amount of time you want recorded before the offline event.
6 In the Post event (secs) field, enter a time in seconds of the amount of time you wants recorded after the offline event.
- End -
Event Download
If an event action has record mode enabled, when triggered, the associated video is logged in the event download table where it can later be downloaded from an Micro SD Card using the specified upload protocol.
Note: An event action must have record mode enabled to be logged and downloaded. This is configured in Event Actions under the Events and Actions menu.
Appendix A: User Account Access
| Camera Menu Sub Menu Tab | Admin Operator | User | |||
| Live View Live View X X | |||||
| Quick Start | Basic Configuration | TCP/IP X | |||
| Video Stream Settings | X | X | |||
| Picture Basic X X | |||||
| Picture Additional X X | |||||
| Date Time | X X | ||||
| OSD | X X | ||||
| Video | Streams | Video Stream Settings | X | X | |
| Picture Settings | Picture Basic X X | ||||
| Picture Additional X X | |||||
| Lens Calibration | X | ||||
| Lens selection | X | ||||
| Date/Time/OSD | Date Time | X X | |||
| OSD | X X | ||||
| Privacy Zones | Privacy Zones | X X | |||
| PTZ Settings | PTZ Parameters | PTZ Parameters | X | X | X |
| Home | X X | ||||
| Preset | Preset | X X X | |||
| Patterns | Patterns | X X X | |||
| Record | X X | ||||
| Repeat | X X | ||||
| Scans | Scans | X X X | |||
| Sequences | Sequences | X X X | |||
| Add Sequence | X X | ||||
| Events and Actions | Event Settings | SMTP | X | ||
| FTP X | |||||
| CIFS X | |||||
| Event Actions Event Actions X | |||||
| Alarm I/O Alarm I/O X | |||||
| Analytics | ROI | X | |||
| Motion Detection | X | ||||
| Blur Detection | X | ||||
| Event Logs | Event Log | X | |||
| Fault Log | X | ||||
| Security | Security Status | Security Overview | X | ||
| Security Log | X | ||||
| Users | User | X X | |||
| Add User | X X | ||||
| Change Password | X X X | ||||
| HTTP/HTTPS | HTTP/HTTPS | X | |||
| IEEE 802.1x | EAP Settings | X | |||
| Firewall | Basic Filtering | X | |||
| Address Filtering | X | ||||
| Remote Access | Remote Access | X | |||
| Session Timeout | Session Timeout | X | |||
| Network | TCP/IP | TCP/IP | X | ||
| Multicast | Multicast | X | |||
| FTP | FTP X | ||||
| SMTP | SMTP | X | |||
| SNTP | SNTP | X | |||
| CIFS | CIFS X | ||||
| Dynamic DNS | Dynamic DNS | X | |||
| System | Maintenance | Maintenance | X | ||
| Backup / Restore | X | ||||
| Date Time | Date Time | X | |||
| Audio | Audio | X | |||
| Audio Clips X X | |||||
| Analog Video Analog Video | X | X | |||
| Health Monitor Health Monitor X | |||||
| PTZ Summary X | |||||
| Logs | System Log | X | |||
| Boot Log | X | ||||
| Audit Log | X | ||||
| About | Model | X X X | |||
| Edge Recording | SD Card Management | SD Card Management | X | ||
| Record Settings | Record Settings | X | |||
| Offline Record Settings | X | ||||
| Event Download | Event Download | X | |||
Appendix B: Using Media Player to View RTS Streaming
Note: This appendix is provided for user instruction only. Tyco Security Products does not support or is not responsible for any error caused during the use of third party software used for RTSP playback.
Procedure 206 Viewing RTSP Stream through Media Player
Step Action
You can use Media Player to view live video and audio in real time from the camera.
1 Select Media then Open Network Stream.
2 Enter the IP address of the camera stream in the Network URL text box in the following format to view Stream 1 and 2:
- Stream 1: rtsp://cameraip:554/videoStreamId=1
- Stream 2: rtsp://cameraip:554/audioStreamId=1
- Stream 1: rtsp://cameraip:554/videoStreamId=1
- Stream 2: rtsp://cameraip:554/audioStreamId=1
For example: rtsp://192.168.1.168:554/videoStreamId=1
OR
rtsp://192.168.1.168:554/videoStreamId=1&audioStreamId=1
3 Select Play. The live video stream displays.
- End -
Appendix C: Stream Tables
Flex Gen 2 - 2MP, 3MP and Flex 8MP Streaming Combinations
Table 125 on page 202 provides information on the stream resolutions and FPS of the 2MP IR PTZ camera. Table 203 and on page 202 provide information for the stream resolutions and supported FPS of the Flex Gen 2 3MP cameras herein.
Table 128 on page 205 provides information for the stream resolutions and supported FPS of the Flex 8MP camera
Table 125 2MP IR PTZ Camera Stream Resolutions
| TWDR Off | TWDR | ||
| Resolution Code | FPS range FPS range | ||
| Stream 1 | |||
| (1920 x 1080) 1080p 16:9 | H264/H264 IntelliZip H265/H265 Intellizip MJPEG | 1-60 | 1-30 |
| (1664 x 936) 16:9 | |||
| (1280 x 720) 720p 16:9 | |||
| Stream 2 | |||
| (1280 x 720) 720p 16:9 | H264/H264 IntelliZip H265/H265 Intellizip MJPEG | 1-30 or 1-15 *1 | 1-30 |
| (1024 x 576) PAL+ 16:9 | |||
| (640 x 360) nHD 16:9 | |||
| (480 x 360) 480 4:3 | |||
| (384 x 288) 4:3 | |||
| Stream 3 | |||
| (640 x 360) nHD 16:9 | MJPEG *2 | 7-15 | 7-15 |
| (480 x 360) 480 4:3 | |||
| (384 x 288) 4:3 | |||
Note:*1 - Stream 2 is restricted to 15 FPS when Stream 1 is greater than 30 FPS
Note:*2 - Stream 3 is restricted to MJPEG only.
Note: A maximum of five concurrent streams are supported by each camera, this includes shared streams. (Example: Stream 1 can be shared three times along with a running Stream 2 and Stream 3, or Stream 1 can be shared five times).
Note: TWDR limits the stream to not exceed 30 FPS even if the stream is configured to 31+ FPS.
Note: TWDR 3x is not supported for the PTZ camera.
Table 126 3MP Camera Stream Set A (all resolution, codes and frame rate combinations of Stream
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 | Stream 2 Stream 3 | ||||||||
| 2048x1536QXGA 4:3 | H264/H264 Intel- liZipH265/H265 Intel- liZip | 1-30 | 1280x720720p 16:9 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 | 640x360nHD 16:9 | MJPEG | 7-15 Yes (2x) | |
| 1920x10801080p 16:9 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 | 1024x576PAL+16:9 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 | 480x360480p 4:3 | MJPEG | 7-15 Yes (2x) | |
| 1664x93616:9 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 | 640x360nHD 16:9 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 | 384x2884:3 | MJPEG | 7-15 Yes (2x) | |
| 1280x720720p 16:9 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 | 480x360480p 4:3 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 Yes (2x) | ||||
| 384x2884:3 | H264/H264 Intel- liZipH265/H265 Intel- liZipMJPEG | 1-30 Yes (2x) | |||||||
Table 127 3MP Camera Stream Set B (all resolution, codes and frame rate combinations of Stream
| Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | Stream Resolution | Codecs | Frame Rates (fps) | TWDR Support |
| Stream 1 Stream 2 Stream | 3 | ||||||||
| 1920x10801080p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 31-60 | 1280x720720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 | 640x360nHD 16:9 | MJPEG 7-15 No | ||
| 1664x93616:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 31-60 | 1024x576PAL+ 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 | 480x360480p 4:3 | MJPEG 7-15 No | ||
| 1280x720720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 31-60 | 640x360nHD 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 | 384x2884:3 | MJPEG 7-15 No | ||
| 480x360480p 4:3 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 No | |||||||
| 384x2884:3 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 No | |||||||
Note: A maximum of 5 concurrent streams are supported by the camera. This includes shared streams. So, for example, Stream 1 can be shared twice along with a running Stream 2 and Stream 3, or Stream 1 can be shared 4 times if Stream 2 and Stream 3 are not running.
Note: When frame-rate is more than 30fps the following restrictions apply:
- Stream 1 max resolution is 1920x1080.
- TWDR is disabled.
- Stream 2 has a maximum frame-rate of 15.
Table 128 Flex 8MP Camera resolutions
| Flex 8MP camera resolutions | ||||||||
| Stream 1 | Codec | FPS Stream 2 | Codec | FPS Stream 3 | Codec | 7-15 | ||
| (3840x2160)4K 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 | (1280x720)720p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-15 or 1-30 | (640x360)nHD 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 7-15 |
| (3264x1840)16:9 | (1024x576)16:9 | (480x360)4:3 | ||||||
| (2592x1944)4:3 | (640x360)nHD 16:9 | (384x288)4:3 | ||||||
| (2688x1520)16:9 | (480x360)4:3 | |||||||
| (2048x1536)QXGA 4:3 | (384x288)4:3 | |||||||
| (1920x1080)1080p 16:9 | H264/H264IntelliZipH265/H265IntelliZipMJPEG | 1-60 | ||||||
| (1664x936)16:9 | ||||||||
| (1280X720)720p 16:9 | ||||||||
Note:Stream 2 is limited to a maximum of 15 FPS when: Stream 1 is set to 2048x1536 or above. Stream 1 is set to 1920x1080 or above with FPS greater than 30.
Note:Stream 2 automatically reconfigures to a maximum of 15 FPS if Stream 1 FPS is 30 or greater.
Note:Stream 2 supports 1-30 FPS when Stream 1 is set to 1920x1080 or below with FPS set to a maximum of 30.
Note: Codec MJPEG is not supported when the resolution is equal to or greater than 2048x1536.
Note: TrueWDR 2x. When TrueWDR2x is switch on, the following limits apply: For 2048x1536 and above, the framerate is limited to 15FPS (as it is when TrueWDR is off). For 1920x1080 and below, the framerate is lim 30FPS.
Note: TrueWDR 3x is not available on 8MP units.
Micro Dome Streaming Combinations
Table 126 on page 203 provides information for the stream resolutions of the Micro Dome camera herein.
Table 129 Stream Set (all resolution, codecs and frame rate combinations of Stream 1, 2 and
| Micro Dome Normal Mode | |||||
| Resolution | Max FPS | ||||
| TWDR Off TWDR 2x TWDR 3x | |||||
| Stream 1 | H.265, H.264, Intellzip, MJPEG | 1920 X 1080 (1080p) 16:9 60 | 30 | - | |
| 1664 X 936 16:9 | 60 | 30 | - | ||
| 1280 X 720 (720p) 16:9 | 60 | 30 | - | ||
| Stream 2 | H.265, H.264, Intellzip, MJPEG | 1280 x 720 (720p) 16:9 | 30 *1 30 *1 | - | |
| 1024 x 576 (PAL+) 16:9 30 *1 30 *1 | - | ||||
| 960 x 544 16:9 | 30 *1 30 *1 | - | |||
| 816 x 464 16:9 | 30 *1 30 *1 | - | |||
| 640 x 360 (nHD) 16:9 | 30 *1 30 *1 | - | |||
| 480 x 272 16:9 | 30 *1 30 *1 | - | |||
| Stream 3 | MJPEG | 640 x 360 (nHD) 16:9 | 15 | 15 | - |
| 480 x 272 16:9 | 15 | 15 | - | ||
Note:*1 - Stream 2 is restricted to 15 FPS when Stream 1 is greater than 30 FPS. A maximum of 5 concurrent Streams are supported by each camera, this includes shared Streams.
Appendix D: Camera Defaults
The below table details the defaults for the Illustra Connect Web User Interface.
Table 130 Camera Defaults
| Tab Item | Default | |||
| TCP/IP | ||||
| Enable DHCP ON | ||||
| IPv4 Address 192.168.1.168 | ||||
| Network Mask 255.255.255.0 | ||||
| Gateway Unspecified | ||||
| Primary DNS Unspecified | ||||
| IPv6 Enable ON | ||||
| Current IPv6 Address Unspecified | ||||
| Video Stream Settings | ||||
| Stream Number | 1 | 2 | 3 | |
| Codec | H264 | H264 | MJPEG | |
| Profile | Main | Main | Main | |
| 3MP Resolution | 2048x1536 | 1280x720 | 640x360 | |
| 3MP Frame Rate (fps) | 30 | 30 | 15 | |
| 3MP GOP Length [1-150] | 30 | 30 | N/A | |
| 4K Resolution | 3840x2160 | 1280x720 | 640x360 | |
| 4K Frame Rate (fps) | 15 | 15 | 15 | |
| 4K GOP Length [1-150] | 15 | 15 | N/A | |
| 2MP Camera Resolution | 1920x1080 | 1280x720 | 640x360 | |
| 2MP Camera Frame Rate (fps) | 30 | 30 | 15 | |
| 2MP Camera GOP Length [1-150] | 30 | 15 | N/A | |
| MJPEG Quality N/A N/A | N/A | |||
| Rate Control CVBR CVBR N/A | ||||
| VBR Quality N/A N/A N/A | ||||
| CBR/CVBR Bit Rate 8000 | 8000 | N/A | ||
| Picture Basic | ||||
| Mirror | OFF | |||
| Flip | OFF | |||
| Focus | Unspecified | |||
| Zoom | Unspecified | |||
| Exposure Method | Center Weighted | |||
| Exposure Offset (F-stops) | 0 | |||
| Min Exposure (sec) | 1/10000 | |||
| Max Exposure (sec) | 1/8 | |||
| Max Gain (dB) | 51dB | |||
| Iris Level | 1 | |||
| Frequency | 60Hz | |||
| Flickerless | OFF | |||
| IR PTZ Auto Focus | On | |||
| IR PTZ Exposure Mode | Auto | |||
| IR PTZ Max Gain (dB) | N/A | |||
| Picture Additional | ||||
| Enable WDR | OFF | |||
| Enable IR Illuminator | ON | |||
| Day Night Mode | Auto Mid | |||
| Brightness | 50% | |||
| Contrast 50% | ||||
| IR PTZ Contrast 100% | ||||
| Saturation 50% | ||||
| Sharpness 50% | ||||
| White Balance Mode Auto Normal | ||||
| Red 50% | ||||
| Blue 50% | ||||
| Date/Time/OSD | ||||
| Camera Friendly Name | Flex2-SERIALNUMBER | |||
| Camera Time Unspecified | ||||
| Time 24-hour | ON | |||
| Date Display Format | YYYY/MM/DD | |||
| Time Zone | (GMT-05:00) Eastern Time (US and Canada) | |||
| Set Time | Manually | |||
| Date(DD/MM/YY) | Unspecified | |||
| Time(HH:MM:SS) | Unspecified | |||
| Text size | Normal | |||
| OSD Name | OFF | |||
| OSD Time OFF | ||||
| OSD User defined | Unspecified | |||
| Privacy Zones | ||||
| Name | Unspecified | |||
| SMTP | ||||
| Mail Server | Unspecified | |||
| Server Port | 25 | |||
| From Address Unspecified | ||||
| Send Email To Unspecified | ||||
| Use authentication to log on to server | OFF | |||
| FTP | ||||
| Enable FTP ON | ||||
| Secure FTP OFF | ||||
| FTP Server Unspecified | ||||
| FTP Port 21 | ||||
| Username Unspecified | ||||
| Password | Unspecified | |||
| Upload Path | Unspecified | |||
| Limit Transfer Rate | ON | |||
| Max Transfer Rate (Kbps) | 50 | |||
| CIFS | ||||
| Enable | ON | |||
| Network Path | Unspecified | |||
| Domain Name | Unspecified | |||
| Username Unspecified | ||||
| Password | Unspecified | |||
| Event Actions | ||||
| Fault action 1 | Unspecified | |||
| Fault action 2 | Unspecified | |||
| Fault action 3 | Unspecified | |||
| Fault action 4 | Unspecified | |||
| Fault action 5 | Unspecified | |||
| Alarm I/O | ||||
| Alarm input 1/2 Unspecified | ||||
| Alarm out 1/2 Not Active | ||||
| ROI | ||||
| Table Unspecified | ||||
| Enable Face Detection OFF | ||||
| Highlight Faces OFF | ||||
| Enhance Faces OFF | ||||
| Face Orientation UP | ||||
| Action Unspecified | ||||
| Motion Detection | ||||
| Enable Motion Detection | OFF | |||
| Sensitivity | HIGH | |||
| Action Unspecified | ||||
| Blur Detection | ||||
| Enable Blur Detection | OFF | |||
| Event Log | Unspecified | |||
| Fault Log | Unspecified | |||
| Parameters (PTZ) | ||||
| Automatic Flip | ON | |||
| Return to Auto Focus | ON | |||
| Return to Auto Previous | ON | |||
| Zoom Stops | 30x | |||
| Home | ||||
| Home Position Type | None | |||
| Presets (PTZ) | ||||
| Patterns | ||||
| Patterns | ||||
| Record Pattern Name | ||||
| Repeat On | ||||
| Scans (PTZ) | ||||
| Name Empty or unspecified | ||||
| Smooth Empty or unspecified | ||||
| Stopped Empty or unspecified | ||||
| Random Empty or unspecified | ||||
| Left Scan Limit 0 | ||||
| Right Scan Limit 30 | ||||
| Sequences (PTZ) | ||||
| Sequence | Sequence 1-16 | Empty or unspecified | ||
| Add Sequence | Sequence Name | Empty or unspecified | ||
| Preset Name | Empty or unspecified | |||
| Dwell Time (secs) | Empty or unspecified | |||
| Security | ||||
| Security Status | Standard | |||
| IR PTZ Security Log | ||||
| Enhanced Security | Disabled | |||
| Authenticate Video | Disabled | |||
| Authentication | Basic | |||
| Users | ||||
| Logon Name | Admin | |||
| Role | Admin | |||
| Add User | ||||
| Name Unspecified | ||||
| Role | Unspecified | |||
| Password | Unspecified | |||
| Confirm Password Unspecified | ||||
| Change Password | ||||
| Name Unspecified | ||||
| Current Password Unspecified | ||||
| New Password Unspecified | ||||
| Confirm New Password Unspecified | ||||
| HTTP/HTTPS | ||||
| HTTP Method BOTH | ||||
| Select Certificate File Unspecified | ||||
| EAP Settings | ||||
| Enable IEEE802.1x | OFF | |||
| EAPOL Version | 1 | |||
| EAP Method | PEAP | |||
| EAP Identity | Unspecified | |||
| CA Certificate Unspecified | ||||
| Password | Unspecified | |||
| Client Certificate | Unspecified | |||
| Private Key Password | Unspecified | |||
| Basic Filtering | ||||
| ICMP Blocking | OFF | |||
| Rp Filtering | OFF | |||
| SYN Cookie Verification | OFF | |||
| Address Filtering | ||||
| Filtering | OFF | |||
| IP or MAC Address | Unspecified | |||
| Remote Access | ||||
| SSH Enable OFF | ||||
| ONVIF Discovery Mode ON | ||||
| ONVIF User Authentication | ON | |||
| Video Over HTTP ON | ||||
| UPnP Discovery ON | ||||
| ExacqVision Server Audio | ON | |||
| Session Timeout | ||||
| Session Timeout(mins) 15 | ||||
| Dynamic DNS | ||||
| Service Enable OFF | ||||
| Camera Alias Unspecified | ||||
| Service Provider | dyndns.org | |||
| Username | Unspecified | |||
| Password | Unspecified | |||
| Service Data | Unspecified | |||
| Maintenance | ||||
| Preserve IP Address | ON | |||
| Preserve Applications | ON | |||
| Select Firmware Image File | Unspecified | |||
| Date Time | ||||
| Camera Time | ||||
| Time 24-hour | ON | |||
| Date Display Format | YYYY/MM/DD | |||
| Time Zone | Unspecified | |||
| Set Time | Unspecified | |||
| NTP Server Name | Unspecified | |||
| Backup/Restore | ||||
| Select Saved Data File Unspecified | ||||
| Audio | ||||
| Enable Audio OFF | ||||
| Input Enable OFF | ||||
| Input Volume 72 | ||||
| Output Enable OFF | ||||
| Output Volume 50 | ||||
| Audio Clips | ||||
| Audio Clips Table Unspecified | ||||
| Analog Video | ||||
| Analog Video Source DIP Switch | ||||
| Health Monitor | ||||
| Reporting Period (seconds) | 20 | |||
| Health Monitor Table | Unspecified | |||
| System Log | ||||
| Lines (From The End Of The Log File) | Unspecified | |||
| Filter (Only Lines Containing Text) | Unspecified | |||
| Boot Log | ||||
| Lines (From The End Of The Log File) | Unspecified | |||
| Filter (Only Lines Containing Text) | Unspecified | |||
| Audit Log | ||||
| Search By | Unspecified | |||
| Filter Text 1 | TEXT | |||
| Filter Text 2 | Unspecified | |||
| Start Date (DD/MM) | Unspecified | |||
| End Date (DD/MM) Unspecified | ||||
| Model | ||||
| Camera Name Factory configuration | ||||
| Model Factory configuration | ||||
| Product Code Factory configuration | ||||
| Manufacturing Date Factory configuration | ||||
| Serial Number Factory configuration | ||||
| MAC Address Factory configuration | ||||
| Firmware Version Factory configuration | ||||
| Hardware Version | Factory configuration | |||
| SD Card Management | ||||
| Disk | Unspecified | |||
| File Type | Unspecified | |||
| Total Size | Unspecified | |||
| Free Space | Unspecified | |||
| Status | Unspecified | |||
| Record Settings | ||||
| Enable Even Recording | OFF | |||
| Record Source | Stream 1 | |||
| Pre Event (secs) | 10 | |||
| Post Event (secs) | 10 | |||
| Offline Record Setting | ||||
| Video Edge IP address | Unspecified | |||
| Pre event (sec) | 10 | |||
| Post event (sec) | 10 | |||
| Event Download | ||||
| File Name Table Unspecified | ||||
End User License Agreement (EULA)
IMPORTANT - READ THIS END-USER LICENSE AGREEMENT ("EULA") CAREFULLY BEFORE OPENING THE DISK PACKAGE, DOWNLOADING THE SOFTWARE OR INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE.
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SCOPE OF LICENSE. The Software may include computer code, program files and any associated media, hardware or software keys, printed material and electronic documentation. The Software may be provided to you pre-installed in a product or on a storage device (the media) as part of a computer system or other hardware or device ("System"). The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. All title and intellectual property rights in and to the Software (including but not limited to any images, photographs, and text incorporated into the Software), the accompanying printed materials, and any copies of the Software, are owned by Tyco and/or its suppliers. The Software is licensed, not sold. All rights not expressly granted under this EULA are reserved by Tyco and its suppliers.
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- GENERAL. If any provision of this EULA is found to be unlawful, void, or for any reason unenforceable, then that provision shall be severed from this EULA and shall not affect the validity and enforceability of the remaining provisions. You should retain proof of the license fee paid, including model number, serial number and date of payment, and present such proof of payment when seeking service or assistance covered by the warranty set forth in this EULA. This EULA is governed by the laws of the State of New York, without regards to its conflicts of law principles. The parties hereby irrevocably agree that they submit themselves to the personal jurisdiction of the state and federal courts of New York for purposes of resolving any and all disputes arising under or related to these terms and conditions. The parties specifically exclude the application of the provisions of the United Nations Convention on Contracts for the International Sale of Goods.
9. ADDITIONAL NOTICES.
a. For Software that implements the MPEG-4 Visual Standard: PORTIONS OF THIS PRODUCT ARE LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (I) ENCODING VIDEO IN COMPLIANCE WITH THE MEPG-4 VISUAL STANTARD ("MPEG-4 VIDEO") AND/OR (II) DECODING MEPG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MEPG LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHE RUSE. ADDITOINAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LCICENSING MAY BE OBTAINED FROM MPEG LA, LLA. SEE HTTP://WWW.MPEGLA.COM.
b. For Software that implements the AVC Standard: PORTIONS OF THIS PRODUCT ARE LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.


























