Thor

HRE2401 - Range hood Thor - Free user manual and instructions

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Product Type Range Hood
Brand Thor
Model HRE2401
Dimensions (W x D x H) 30 x 18 x 6 inches
Weight 35 lbs
Power Consumption 150 W
Airflow (CFM) 600 CFM
Noise Level 55 dB (high speed)
Controls Electronic push button
Lighting LED strip, 2x3W
Filter Type Stainless steel baffle filters, dishwasher safe
Installation Type Undercabinet / Ducted or recirculating
Duct Size 6 inches round
Energy Efficiency Energy Star certified
Warranty 1 year parts and labor
Material Stainless steel
Color Silver

Frequently Asked Questions - HRE2401 Thor

How do I install the Thor HRE2401 range hood?
Installation requires mounting the hood under a cabinet with at least 24 inches clearance above a cooktop. Use the included mounting bracket and screws. Ensure proper ducting to the outside or install charcoal filters for recirculation mode.
Can I use the hood in recirculation mode?
Yes, the HRE2401 supports recirculation. You need to purchase optional charcoal filters and follow the instructions in the manual to convert.
How often should I clean the filters?
Stainless steel baffle filters should be cleaned every 1-2 months depending on usage. They are dishwasher safe. Clean with warm water and mild detergent.
How do I replace the LED lights?
The LED lights are integrated and not user-replaceable. If they fail, contact Thor customer service for assistance.
What is the maximum noise level?
The hood operates at up to 55 dB on high speed, similar to normal conversation level.
Does the hood require a dedicated circuit?
It is recommended to have a dedicated 120V, 60Hz circuit with a 15A breaker for safe operation.
How do I reset the filter reminder?
After cleaning or replacing filters, press and hold the 'Filter Reset' button for 3 seconds until the indicator light turns off.
What is the warranty coverage?
Thor offers a 1-year warranty covering parts and labor. Defects in material or workmanship are covered. Keep your purchase receipt.
Can I install the hood with a longer duct run?
Yes, but ensure the duct run does not exceed 30 feet equivalent length. Use smooth metal duct and minimize bends to maintain airflow.
How do I adjust the blower speed?
The HRE2401 has 3 speeds: low, medium, and high. Use the electronic push buttons to select desired speed. Indicator lights show current setting.

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USER MANUAL HRE2401 Thor

  1. DIMENSIONS AND CLEARANCES.... 18

TOP HOOD AND CABINET SPECIFICATIONS 23

  1. ELECTRIC POWER SUPPLY REQUIREMENTS 25

ELECTRICAL GROUNDING INSTRUCTIONS 26

  1. CONNECT RANGE TO GAS SUPPLY 26

AFTER INSTALLATION 27

  1. FIRST USE.... 28

CONDITIONING THE OVEN.... 28
POSITIONING THE SHELVES 28

  1. COOKTOP SAFETY GUIDELINES.... 30

SURFACE BURNER IGNITION 31
SIMMER AND BOIL 31
FLAME SIZE 31
POWER FAILURE 32
COOKTOP 32
BURNER GRATES.... 32
OVEN BURNER USE 33
BROIL BURNER USE 33
OVEN COOKING GUIDELINES 34

TABLE OF CONTENTS

12. OVEN FUNCTION 35

NATURAL AIRFLOW BAKE 35

INFRARED BROIL 35

CONVECTION BAKE 35

CONVECTION ROAST 36

CONVECTION DEFROST 36

DEFROSTING.... 36

CONVECTION DEHYDRATION 36

CLEANING SIDE RACKS 41

CLEANING OVEN SHELVES 41

CLEANING BROIL/ROAST PAN AND SLOTTED GRID 41

CLEANING BAKE AND BROIL BURNERS 42

CLEANING PORCELAIN SURFACES.... 42

CLEANING THE OVEN GLASS WINDOW 42

CLEANING THE OVEN DOOR GASKET 42

CLEANING STAINLESS STEEL SURFACES.... 42

15. REPLACING THE BURNER PARTS......43

REMOVING AND REPLACING THE OVEN DOOR 44

REMOVING THE OVEN DOOR 44

REPLACING THE OVEN DOOR 45

REPLACING THE OVEN LIGHT BULB 46

16. TROUBLESHOOTING GUIDE 47

COOKTOP 47

OVEN 48

17. WARRANTY & SERVICE 50

18. EXHIBIT A & B.... 51-53

19. Correct Position for Dual Burner. 53-58

How to install Knobs and Handles For Thor KD Models. ... 54-59

Rubber Pad Installation on Back Panel 59

WARNINGS

WARNINGS

These are the most critical warnings summarized below.

Thor HRE2401 - WARNINGS - 1

WARNING

  • If the instructions in this manual are not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.
  • Do not store or use gasoline or other flammable substances and liquids near this or other appliances.
  • Never use this appliance as a space heater to warm a room.
  • Installation of this appliance must be done by a qualified, service agency or gas supplier.

WHAT TO DO IF YOU SMELL GAS

  • Do not light any appliance.
  • Do not touch an electrical switch.
  • Immediately call the gas supplier from a neighbor's phone.
  • Open a window and leave the area.
  • Follow the gas supplier's instructions.
  • If you cannot reach the gas supplier, call the fire department.

WELCOME!

Thank you for purchasing your HRG indoor range. We appreciate your business and we recommend that you read this entire User's Manual before operating your new appliance for the first time.

This manual contains instructions on how to properly install and set up your new range, as well as insights into the unique features that our product offers. Please keep this manual for future reference, as it contains answers to questions that you might have as you begin to cook.

Thank You,

Thor International

This manual applies to the following models' series:

•HRG4808U/ULP
•HRG3618U/ULP
•HRG3080U/ULP

BEFORE YOU START

BEFORE YOU START

√ Make sure that the anti-tip of the range has been properly installed.
√ Find the model and serial numbers on the CSA label in the bottom right-hand corner of the backboard. Note these numbers down for future reference in the space provided in section 'Warranty and service'.
Read this guide, taking special note of the 'Safety and Warnings' section.
√ Remove all the packaging from the oven(s) and cooktop. Recycle items that you can. If any adhesive residue is left on surfaces, remove this using dish washing liquid on a soft cloth. Do not use any harsh or abrasive cleaners.
√ Make sure you follow the instructions under 'First Use' before using your range for cooking.
To reduce the risk of fire, electrical shock, injury to persons, or damage when using the appliance, follow the important safety instructions listed ahead:

SAFETY AND WARNINGS

SAFETY SYMBOLS

SYMBOL DEFINITION
Thor HRE2401 - SAFETY SYMBOLS - 1This will alert you to potential personal or property safety hazards. Obey all safety rules to avoid any property damage, personal injury or death
Thor HRE2401 - SAFETY SYMBOLS - 2 WARNINGWARNING indicates a potentially hazardous situation, which, if not avoided, could result in serious injury or death
Thor HRE2401 - SAFETY SYMBOLS - 3 CAUTIONCAUTION indicates a moderate hazardous situation, which, if not avoided, could result in minor or moderate injury
Thor HRE2401 - SAFETY SYMBOLS - 4CAUTION - when used without the safety alert symbol, indicates a potentially hazardous situation, which, if not avoided, could result in property damage
Thor HRE2401 - SAFETY SYMBOLS - 5IMPORTANT used for installation, operation and maintenance information that are not related to safety.

SAFETY AND WARNINGS

ELECTRICAL SHOCK HAZARD

Before removing a faulty oven light bulb, make sure you turn OFF the power to the range at the main fuse or circuit breaker panel. If you don't know how to do this, contact an electrician.
Do not remove the kick panel or the back panel. Due to electrical wires behind it, both panels should only be removed by a qualified technician.
This appliance is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded power outlet. Do not under any circumstances cut or remove the grounding prong from this plug.
√ Failure to follow this advice may result in death or electrical shock.

TIPPING HAZARD

√ All ranges can tip and cause injuries to adults and children. To prevent tipping, install the anti-tip device supplied with your range. Follow all installation instructions.
√ Even after the safety device is installed, do not step, lean or sit on the oven door or place any heavy objects on it. Doing so may result in personal injury.
√ Make sure anti-tip device is installed as follows:

  1. Slide the range forward.
  2. Install the anti-tip device as described in the instruction sheet
  3. Safely tilt the front section of the range and slide the range slowly back against the wall.
  4. The rear pins should slide under the bracket.

Do not use the appliance until it has been secured. Failure to follow this advice may result in serious injury.

Thor HRE2401 - TIPPING HAZARD - 1

natural_image Yellow hand icon with lightning bolt symbol (no text or numbers)

Thor HRE2401 - TIPPING HAZARD - 2

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Thor HRE2401 - TIPPING HAZARD - 3

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SAFETY AND WARNINGS

EXPLOSION HAZARD

If you smell gas, do not use the appliance. Open a window or door to let the gas escape, then follow the instructions on the inside of the front cover of this manual.
Do not use water on grease fires. A violent steam explosion may result.
Turn all burners off, then smother fire or flame with a dry chemical or foam-type extinguisher. Do not try to smother with flammable blankets.
Do not heat unopened food containers such as cans. Build-up of pressure may cause container to burst and result in injury.
√ Failure to follow this advice may result in injury or death

FIRE HAZARD

√ Never use your appliance as a space heater. People could be injured or a fire could start.
√ Keep the area around the appliance free from combustible materials (e.g. wall coverings, curtains, drapes), gasoline and other flammable vapors and liquids.
√ Regularly clean the stove and burners. Do not let cooking grease or other flammable materials accumulate on the surfaces or near the appliance.
Do not hang any articles (e.g. dish towels) off the oven handle. Some fabrics may ignite or melt from the heat.
√ Never leave the cooktop burners unattended when in use. Boil over causes smoking and greasy spillovers that may ignite.
√ Never spray an aerosol cleaner on or around the appliance while burners are lit. Be sure all the controls are turned off and the appliance is cool. The aerosol gas and chemicals in such cleaners could, in the presence of heat, ignite or cause metal parts to corrode.
Do not store flammables near cooktop. Flammable materials should not be stored in an oven or near the cooktop. An accident could cause a serious fire.

Thor HRE2401 - FIRE HAZARD - 1

natural_image Yellow lightning bolt symbol on white background (no text or symbols)

Thor HRE2401 - FIRE HAZARD - 2

natural_image Yellow flame icon with flame rays, no text or symbols present

SAFETY AND WARNINGS

POISONING HAZARD

√ Never cover any slots, holes or passages in the oven bottom or cover an entire rack or the oven floor with materials such as aluminum foil. Doing so blocks airflow throughout the oven and may cause carbon monoxide poisoning. Aluminum foil linings may also trap heat, causing a fire hazard.
√ Clean the appliance with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface. Follow the directions of the cleaner manufacturer.
√ Never use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating of the appliance. Failure to follow this advice may result in poisoning or death.

Thor HRE2401 - POISONING HAZARD - 1

natural_image Yellow triangular warning sign with a stylized human figure inside (no text or symbols)

HOT SURFACE HAZARD

√ Accessible parts may become hot during use.
Do not touch burners, areas near burners, the grill, griddle, grease drippans, heating elements or interior surfaces of oven. These may be hot enough to cause burns even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact these parts and surfaces until they have had sufficient time to cool. Other parts and surfaces of the appliance may become hot enough to cause burns - among these areas are the grates, back trim and oven vents at the back of the cooktop, front edge, surfaces adjacent to the cooktop, and the oven door.
Use only dry potholders. Moist or damp potholders on hot surfaces may result in burns from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Let hot grease cool before attempting to handle it. Failure to follow this advice could result in burns and scalds.

Thor HRE2401 - HOT SURFACE HAZARD - 1

natural_image Yellow silhouette of a hand reaching toward a small fire or smoke plume (no text or symbols)

OTHER SAFETY TIPS

Read instructions before use

Read all the instructions before using the appliance. Use the appliance only for its intended purpose as described in these instructions.

Install the stove properly

Be sure your stove is properly installed and grounded by a qualified technician.

SAFETY AND WARNINGS

Do not install or operate stove if damaged. Do not operate the appliance if it is damaged or not working properly. If you received a damaged product, contact your dealer or installer immediately.

Know how to turn off power in an emergency. Be sure to have the installer show you where and how to turn off the power supply to the range (i.e. location of the main fuse or circuit breaker panel) and where and how to turn off the gas supply to the range in an emergency.

Do not leave children alone near stove.

Children should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play with the appliance or to sit or stand on any part of the appliance.

Don't wear lose clothing that could catch fire. Loose-fitting or hanging garments should never be worn while using the appliance.

Do not repair or replace parts yourself (unless recommended). Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be referred to a qualified technician. Technicians must disconnect the appliance from the power supply before any servicing.

Be careful when opening the oven door. Allow warm air or steam to escape before removing or replacing food. Keep oven vent ducts unobstructed.

Do not touch hot oven shelves. Protect your hands from burning by making sure the oven is cool before sliding oven shelves into oven. If a shelf must be removed while the oven is hot, do not let oven mitts or potholder come in contact with the base of the oven or hot heating elements in the oven.

Protect oven gasket. Do not clean the oven gasket or use any oven-cleaning products on it. It is essential for a good seal, which ensures that the oven operates efficiently. Care should be taken to not rub, damage, or move it.

Protect glass oven doors Do not use harsh/abrasive cleaners, scourers or sharp metal scrapers to clean the oven door glass since they scratch the surface, which may result in the glass shattering.

Never step on oven door or place a heavy object (like a Turkey) on it.

Check for gas leaks. When the appliance is installed, check for gas leaks according to the instructions before use.

Ventilation hood is mandatory. This appliance should not be operated without a properly sized and operational ventilation hood.

Use a proper gas conversion kit. This stove only uses natural gas. For LP gas, please use conversion kit (not included with the stove). Please have a certified technician install the unit and kit. If planning to resell unit, please indicate whether it is natural gas or has LP kit installed.

Do not reach for items over the stove when it is lit. Be careful when reaching for items stored in cabinets above the appliance.

Read all instructions before using the product to ensure proper and safe operation. Install or locate the product only in accordance with the provided installation instructions.

Do not attempt to adjust, repair, service or replace any part of your appliance unless it is specifically recommended in this guide.

Do not use the range as a space heater.

SAFETY AND WARNINGS

Do not leave children unattended in the area where the range is in use. Never allow children to sit or stand on any part of the range. Do not let children play with the range.

All servicing should be referred to a qualified technician. Have the technician show you the location of the gas shut off valve and how to shut it off in an emergency.

Always disconnect power to the appliance before any type of servicing.

Do not use abrasive or caustic cleaners or detergents on this appliance. They may cause permanent damage to the surface.

When cooking, set the burner controls so that the flame heats only the bottom of the utensil and does not overlap at the sides of the utensil.

Utensils (pots and pans) that conduct heat slowly, e.g. glass pots, should be used in conjunction with burner flames at a low or medium setting.

Turn off all controls and wait for appliance parts to cool down before touching them. Do not touch the burner grates or surrounding areas until cool.

Do not use water on grease fires.

Clean appliance with caution.

Always turn pot handles to the side or back of the range. Do not turn handles towards the area where they are easily burned. Handles should not extend over the adjacent burners.

Use the range only for cooking tasks as outlined in this manual. When using the range, do not touch the grates, burner caps, burner bases, or any other parts in proximity to the flame. These components may be hot enough to cause burns.

Use dry pot holders. Moist or damp pot holders on hot surfaces may result in burns from steam. Do not let potholders touch hot surface areas. Do not use a towel or other bulky cloth.

Do not heat unopened food containers. Buildup of pressure may cause the container to explode and result in injury.

During and after use, do not touch interior surfaces of the oven until cool.

STOVE MODELS

natural_image Exterior view of a stainless steel electric stove with multiple gas outlets and a digital display (no visible text or symbols)

Thor HRE2401 - STOVE MODELS - 1

natural_image Interior view of a stainless steel electric oven with multiple gas stove handles and open door (no visible text or symbols)

FEATURES:

• 36 Inch Freestanding Gas Range
- Convection
• Infrared Broil Burner
- Dual Burners
• Continuous Grates
- 6 Sealed Burners
• Automatic Re-Ignition
- Porcelain Drip Pan
- 5.2 cu. ft. Capacity
• Blue Porcelain Interior

STOVE MODELS

natural_image Exterior view of a modern stainless steel home appliance with multiple pots and front ovens (no visible text or symbols)

Thor HRE2401 - STOVE MODELS - 1

natural_image Interior view of a stainless steel electric oven with multiple gas stove units and blue vented ovens (no visible text or labels)

FEATURES:

  • Convection
  • Griddle
    • Infrared Broil Burner
  • 6 Sealed Burners
  • Dual Burners
    • Automatic Re-Ignition
  • Continuous Grates
    • 2 Ovens
    • Total 6.7 cu. ft. Capacity
    • Blue Porcelain Interior

STOVE MODELS

natural_image Exterior view of a stainless steel oven with multiple gas stove handles and a door, labeled 'THOR' (no other text or symbols visible)

Thor HRE2401 - STOVE MODELS - 1

natural_image Interior view of a stainless steel electric oven with blue doors open and multiple gas stove toplets (no visible text or labels)

FEATURES:

  • Convection
  • Dual Burner
    • Continuous Grates
    • 4 Sealed Burners
    • 4.2 cu. ft. Capacity
  • Blue Porcelain Oven
  • Porcelain Drip Pan

STOVE MODELS

LIST OF COMPONENTS LEGEND

Griddle covers Burner grates Back trim Top burner knob 18"Oven light switch 18"Oven knob Griddle knob 18"Oven door Kickstrip grate Broil/roast slotted grid Broil/roast pan 18"Shelf -30"Oven light switch -30"Oven fan switch -30"Oven knob -Oven door gasket -Oven lamp -30"oven fan cover -Oven bottom -30"oven door 30"Shelf

GAS SUPPLY REQUIREMENTS

GAS SUPPLY REQUIREMENTS

• Installation of this range must conform with local codes, or in the absence of local codes, with national Fuel Gas Code, ANSIZ223.1 / NFPA 54.
- In Canada, installation must conform to the current natural Gas Installation /code, CAN 1-1.1-M81 and with local codes where applicable.
• This range has been design-certified according to ANSIZ21.1a, latest edition.

ReadingLP in. w.c.NG (Natural Gas) in. w.c,
Maximum gas pressure13.0.10.0
Appliance Regulator Setting for outlet pressure10.05.0

SAFETY TIPS FOR GAS OPERATION

  • Keep appliance area clear and free from combustible materials, gasoline, and other flammable vapors.
  • Do not obstruct the flow of combustion air into the range and ventilation air away from the range.
  • Ventilation: it is recommended that the unit be set under a powered, vented exhaust hood of sufficient size and capacity.
  • Before installing the range, you must locate and secure the included anti-tip bracket to the wall for your range.

Thor HRE2401 - SAFETY TIPS FOR GAS OPERATION - 1

- The use of cabinets for storage above the appliance may result in a potential burn hazard. Combustible items may ignite; metallic items may become hot and cause burns. If a cabinet storage is to be provided, the risk can be reduced by installing a range hood that projects horizontally a minimum of 5" (12.7cm) beyond the bottom of the cabinets.

DIMENSION AND CLEARANCE

Thor HRE2401 - DIMENSION AND CLEARANCE - 1

WARNING

  • The appliance shall not be used for space heating. This information is based on safety considerations.
  • All openings in the wall behind the appliance and in the floor under the appliance shall be sealed.

DIMENSIONS AND CLEARANCES

  • The range may be installed flush to the rear wall.
  • You may install a non-combustible material, such as tile, on the rear wall above the range and up the vent hood.
  • It is not necessary to install non-combustible materials behind the range below the counter top height.
  • The minimum distance from the side of the range above the counter top to combustible sidewalls must be at least 10 inches.

30" 27 1/2" 26 44 1/4"

20.1 kg 40" 25 1/2" 35° 40 1/4"

DIMENSION AND CLEARANCE

The maximum depth of cabinets installed above cooking tops is 13 in (330mm).

30° 27 1/2" 35° 44 1/4"

DIMENSION AND CLEARANCE

30" Gas Range Clearance
Minim to cabinets on cityer side of the range 30' 8" 18' 20' 18' 30' Minim To wall on cather side sealed buffer models 2 Front edge of the range side panel below cloudtop and let the range back to counterises below cloudtop and let the range back 1/4" Maxim depth for cabinets above counterops 18'

DIMENSION AND CLEARANCE

36" Gas Range Clearance

1/4" Front edge of the range side panel forward frame cabinet To countertraps below cooking and set the recipe back 36" 18" 30" Windows Windows to acquire on either side of the rug Windows to acquire on either side of countertraps above counterpoes Windows doth for cabinet above counterpoes 18"

DIMENSION AND CLEARANCE

48" Gas Range Clearance

Windows to cabinets on either side of the range 48" 48" Windows 2" 1/4" From edge of the range size panel forward from clocker To countertops below selection and set the range back 18" 1/4" Windows to cabinets on either side of the range

DIMENSION AND CLEARANCE

TOP HOOD AND CABINET SPECIFICATIONS

ConditionMinimum clearance allowed
Clearance between the top of the cooking surface and the bottom of an unprotected wood or metal cabinet for any model other than HRG4808U, HRG4808U-1, TKG4801U (or any coming 48-inch model) dual field ranges.36"
Clearance between the top of the cooking surface and the bottom wood or metal cabinet that is protected by not less than:1/4-inch-thick flame-retardant millboard covered with not less than:○ No. 28 MSG sheet steel or○ 0.015-inch-thick stainless steel or○ 0.024-inch-thick aluminum or○ 0.020-inch-thick copper24"
Duel field ranges clearance between the top of the cooking surface and the bottom of an unprotected wood or metal cabinet for models HRG4808U, HRG4808U-1, TKG4801U (or any coming 48-inch model) dual field ranges.40"

DIMENSION AND CLEARANCE

63"-66" (1600MM) (1676MM) 36" 914MM 27" (686MM) MIN 30" (762MM) MAX Countertop Metal Hood WALL INSTALLATION Wood compsite Overlay 63"-66" (1600MM) (1676MM) 36" 914MM 27" (686MM) MIN 30" (762MM) MAX Countertop Metal Hood WALL INSTALLATION Wood compsite Overlay

ELECTRIC POWER SUPPLY REQUIREMENTS

ELECTRIC POWER SUPPLY REQUIREMENTS

- Your range must be electrically grounded in accordance with local codes or, in the absence of local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition).

- In Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian Electrical Code Part 1 and/or local codes. A copy of this standard may be obtained from: National Fire Protection Association, 1 Battery march Park, Quincy, Massachusetts 02269-9101.

- The power supply must be the correct polarity. Reverse polarity will result in continuous sparking of the electrodes, even after flame ignition. If there is any doubt as to whether the power supply has the correct polarity or grounded, have it checked by a qualified electrician.

- Use 120V, 60Hz, and properly grounded branch circuit protected by a 15-amp or 20-amp circuit breaker or time delay fuse.

30" This area allow for flush range installation - the-wall connection of pipe stub/shut-off valve and rear 120v outlet Shortest connection from hard pipe stub location to range hookup this area allows for flush range installation with through-the-floor connection of pipe stub/shut-off valve 10 1/2" 2" 2" 6 1/4" C_L

ELECTRICAL GROUNDING INSTRUCTIONS

Thor HRE2401 - ELECTRICAL GROUNDING INSTRUCTIONS - 1

WARNING

This indoor gas cooking appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded threepronged receptacle.

Where a standard two-prong wall receptacle is encountered, it is the responsibility and obligation of the customer to have it replaced with a properly grounded three-prong wall receptacle.

Do not cut or remove the grounding prong from the power cord.

Before connecting plug to the cord, disconnect the electrical supply.

Thor HRE2401 - WARNING - 1

CAUTION

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

CONNECT RANGE TO GAS SUPPLY

Most localities will require that the stove shutoff valve and gas connections be installed by a certified technician or plumber. These instructions are for a professional. Gas installation specifications and regulations may vary so please consult your local codes before proceeding.

  1. Install a manual gas line shut-off valve in the gas line as follows:

- in an easily accessed location outside the range

• in the gas piping external to the appliance

  1. Install male 1/2" flare union adapter to 1/2" NPT internal thread elbow at inlet of regulator.

On models equipped with standard twin burners, install the male pipe thread end of the 1/2" flare union adapter to the 1/2" NPT internal thread at inlet of pressure regulator.

Use a wrench on the regulator fitting to avoid damage.

CONNECT RANGE TO GAS SUPPLY

  1. Install male 1/2" or 3/4" (3/4" refers to 48-inch gas range) flare union adapter to the NPT internal thread of the manual shut-off valve, taking care to secure the shut-off valve to keep it from turning.
  2. The gas supply pressure for checking the regulator setting is 6 in.w.c. (Nature Gas) and 11 inch.w.c. (LP gas) connect flexible gas line connector to the regulator on the range. Position range to permit connection at the shut-off valve.
  3. When all connections have been made, make sure all range controls are in the position and turn on main gas supply valve.
  4. Leak testing of the appliance shall be conducted according to the manufacturer's instructions. Use some soap water (50% water and 50% soap) or a leak detector at all joints and connections to check for leaks in the system. Do not use a flame to check for gas leaks.
  5. The appliance must be isolated from the building's gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressure equal to or less than 1/2 psig(3.5kPa).

AFTER INSTALLATION:

  1. Check ignition of cooktop burners.
  2. Check ignition of oven burner.
  3. Visually check tubular burner (oven burner) re-ignition to be sure both rows of burner ports are relighting each time.
  4. Check for gas leaks at all gas connections (using a gas detector, never a flame).
  5. Check oven bake and convection bake function.

FIRST USE

CONDITIONING THE OVEN

Conditioning will burn off any manufacturing residue and ensure that you get the best results right from the start.

Follow these steps to condition your new stove's oven:

  1. Insert all the shelves. See 'Positioning the Shelves' for instructions.
  2. Turn on the ventilation hood above your range on High.
  3. Heat the empty oven at the highest temperature for:

a. 30 minutes using BAKE

b. 30 minutes using BROIL (some ovens only).

  1. There will be a distinct smell while you are conditioning the oven. This is normal, but make sure the kitchen is well ventilated during the conditioning.
  2. Once cooled, wipe down the oven with a damp cloth and mild detergent, and dry thoroughly.

POSITIONING THE SHELVES

  1. Both the sides panel and shelves come with safety stop to keep them sliding out of the oven when pulled forward and the front stop prevents the shelves from against hitting the back of the oven.
  2. Insert the shelves.

Thor HRE2401 - POSITIONING THE SHELVES - 1

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Thor HRE2401 - POSITIONING THE SHELVES - 2

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FIRST USE

  1. Hold the front of both sides of the shelf firmly to keep it in horizontal.

Thor HRE2401 - FIRST USE - 1

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  1. Put the shelf on the slot horizontally.

Thor HRE2401 - FIRST USE - 2

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  1. Lift the front about 15^ upward till the tag of the shelf clears the safety stop of the side rack. Then lower the shelf horizontally and slide all the way into the oven. Other shelves can be installed this way.

COOKTOP SAFETY GUIDELINES

There are dual burners have the same low turn-down setting (SIM) for gentle simmering (620 BTU/hr.). Use the SIM setting for melting chocolate and butter, cooking rice and delicate sauces, simmering soups and stews, and keeping cooked food hot.

√ Never leave the cooktop unattended when in use. Boil over causes smoking and greasy spills that may ignite
√ Never allow flames to extend beyond cookware or curl up on sides. This could discolor and damage the utensil and you may get burned touching the hot handle.
√ Keep handles out of the way. Turn handles so that they don't extend over the edge of the range or onto a burner that is turned on.
√ Take care when deep-frying. Oil and fat can overheat very quickly, particularly on a high setting.
√ Make sure that all burner parts are properly in place. Incorrectly or incompletely assembled burners may produce dangerous flames. See 'Replacing the Burner Parts' in 'Care and Cleaning'.
√ Keep the burners clean, especially after a spill or boil over, making sure you clean the affected burners before using them again. Food residue may clog the igniter and the notches of the flame spreader, stopping the burner from functioning correctly. See 'Care and Cleaning' for instructions.
√ Check that the burner flames are blue with no yellow tipping, and burn without fluttering all around the burner cap. If not, see 'Troubleshooting' for advice.

Thor HRE2401 - COOKTOP SAFETY GUIDELINES - 1

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COOKTOP SAFETY GUIDELINES

SURFACE BURNER IGNITION

Cooktop Knob

Thor HRE2401 - SURFACE BURNER IGNITION - 1

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F-11

- To light the top burners, push and turn the appropriate control knob counterclockwise to the "HI" position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting.

NOTE: When one burner is turned to the "HI" position, the burner igniters will spark. Do not attempt to disassemble or clean around any burner while another burner is on. Do not touch any burner cap, burner base, or igniter while the igniters are sparking.

SIMMER AND BOIL

  • A smaller flame will give the best simmer results. Small flames offer precise cooking performance for delicate foods, keeping food warm, melting chocolate or butter, and for cooking foods that need to cook over low heat for a long time.
  • The highest flame settings provides the maximum heat that is available on your range. This setting should be used for heavy cooking loads such as boiling water or cooking pasta

FLAME SIZE

- When you select the flame size, watch the flame when you turn the knob. Any flame larger than the bottom of the cookware is wasted. The flame should be steady and blue in color. Foreign material in the gas line may cause an orange flame during initial operation.

COOKTOP SAFETY GUIDELINES

Approximate 1 1/2" Flame Height

POWER FAILURE

  • If the gas does not ignite within four seconds, turn off the valve and allow at least five minutes for any gas to dissipate. Repeat the lighting procedure.
  • If the power fails, it is not capable of being safely used and no attempt should be made to operate during power failure.

COOKTOP

- To prevent the cooktop from discoloring or staining, clean cooktop after each use, and wipe up acidic or sugary spills as soon as the cooktop has cooled.

- The sealed burners of your range are not sealed to your cooktop and are designed to be removed. Boil overs or spills will not seep underneath the cooktop. The burners should be cleaned after each use.

BURNER GRATES

- The grates must be properly positioned before cooking. Improper installation of the grates may result in scratching the cooktop and / or poor combustion.

Thor HRE2401 - BURNER GRATES - 1

natural_image Close-up of a gas stove burner with visible flame and cooling fins (no text or symbols)

Thor HRE2401 - BURNER GRATES - 2

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COOKTOP SAFETY GUIDELINES

OVEN BURNER USE

Oven Temperature Knob

OFF

150 F

- To light the oven burner, push and turn the appropriate control knob counter clockwise to the (150 F\~500 F) position. You will hear a clicking noise – the sound of the electric spark igniting the burner. Once burner ignition has been achieved, then turn the burner control knob to adjust the desired heat setting.

BROIL BURNER USE

- To light the broiler burner, push and turn the appropriate control knob counterclockwise to the broil position.

IMPORTANT

Close
OFF

COOKTOP SAFETY GUIDELINES

OVEN COOKING GUIDELINES

  • Do not block the ducts on the rear of the range when cooking in the oven. It is important that the flow of warm air from the oven and fresh air into the oven burner never be interrupted. Avoid touching the vent opening or nearby surfaces during oven or broiler operation because they are hot.
  • Use all the oven modes with the oven door closed.
  • Never use aluminum foil to cover the oven shelves or to line the floor of the oven. The trapped heat can irreversibly damage the enamel and may even cause fire.
  • Do not place water, ice, or any dish or tray directly on the oven floor, as this will irreversibly damage the enamel.
  • Do not cover the slotted grid of the broil/roast pan with aluminum foil. This will catch the grease and could cause a fire.
  • Do not use plastic wrap or wax paper in the oven.
  • For food safety reasons, do not leave food in the oven for longer than two hours before and after cooking or defrosting. This is to avoid contamination by organisms which may cause food poisoning. Take care during warmer weather.

Thor HRE2401 - OVEN COOKING GUIDELINES - 1

WARNING

- According to the United States Department of Agriculture: DO NOT hold foods at temperatures between 40°F to 140°F more than 2 hours. Cooking raw foods below 275°F is not recommended.

Thor HRE2401 - WARNING - 1

WARNING

- Never cover any slots, holes or passages in the oven bottom or cover an entire rack with materials such as aluminum foil. Doing so blocks air flow through the oven and may cause carbon monoxide poisoning.

• Aluminum foil lining may also trap heat, causing a fire hazard.

OVEN FUNCTION

NATURAL AIRFLOW BAKE

- Occurs when heat is transferred into the oven from the bake burners in the bottom of the oven cavity. Heat is then circulated by natural airflow. This is a traditional bake setting.

INFRARED BROIL

- The broil burner is located at the top of the oven. This burner heats the metal screen until it glows. The glowing screen produces the infrared heat, searing the outside of broiled foods and sealing in juices.

CONVECTION BAKE

The oven convection fan circulates and distributes the heat in the oven for faster and even cooking. Convection cooking allows you to bake more items on multiple racks.

TO BAKE USING THE CONVECTION FAN:

  1. Position the oven bottom cover and the oven shelves before using oven.
  2. Remove any unused shelves and baking utensils from the oven.
  3. Preheat the oven to the temperature stated in the recipe. Depending on the temperature and the size of the oven, preheating will take around 15-20 minutes.
  4. Arrange pans and food items evenly on the shelves. Make sure pans do not touch each other or the sides of the oven. When baking a single item, always center the item on the oven shelf. If baking on multiple shelves, make sure you stagger items on the shelves so that one is never directly above another.
  5. When baking using convection, either reduce the temperature stated in the recipe and leave the baking time unchanged, or reduce the baking time by several minutes and leave the temperature unchanged. For foods with a baking time of over an hour, reducing both the temperature and time slightly may give the best results.
  6. Dark metal baking pans or those with a dull finish absorb heat faster than shiny pans, and are excellent for pies and breads, or anything that needs browning or a crisper crust.
  7. A shiny finish may work best for foods that require lighter, delicate browning (e.g. cakes and cookies), as it reflects some heat and gives a less intense baking surface.
  8. Avoid opening the oven door frequently during baking.

OVEN FUNCTION

CONVECTION ROAST

  • For best results use the broiler pan. The pan is used to catch grease spills and has a cover to prevent grease splatter.
  • The convection fan circulates heated air over and around the food being roasted, sealing juices quickly for a moist and tender product while, at the same time, creating a rich golden-brown exterior.
  • Use the broil/roast pan and slotted grid supplied with the range when roasting in order to elevate the meat on a metal roasting rack. This allows hot air to circulate around the meat, browning it more evenly like a rotisserie. A suitable roasting rack can be purchased through your HRG by the distributor or Customer Care.
  • When roasting larger items like a whole turkey, use only the pan and grid for greater stability.

CONVECTION DEFROST

- With temperature control off, a motorized fan in the rear of the oven circulates air. The fan accelerates natural defrosting of the food without heat. To avoid illness and food waste, do not allow defrosted food to remain in the oven for more than two hours without being cooked.

DEFROSTING

  • To thaw uncooked frozen food, set the oven temperature to 100-150°F. Once thawed, cook the food immediately and do not refreeze.
  • To prevent liquid from thawing food dripping on the oven floor, be sure any uncooked food is tightly wrapped in foil and/or placed in a container.

CONVECTION DEHYDRATION

- With the temperature control at 175 F, warm air is radiated from the bake burners on the bottom of the oven cavity and is circulated by a motorized fan in the rear of the oven. Over a period of time, the water is removed from the food by evaporation. Removal of water decreases growth of microorganisms and detains the activity of enzymes.

BROILER OPERATION

Note: Door must be closed during broiler operation.

  • Broiling is a method of cooking tender cuts of meat directly under the infrared broiler in the oven. Broiling in the oven is accomplished with the oven door closed. It is normal and necessary for some smoke to be present to give the food a broiled flavor.
  • If you open the oven door to check the food, have it open for as short a time as possible. This is to prevent the control panel from overheating and prevents melted knobs.
  • Use both the broil/roast pan and slotted grid supplied. The grid helps to reduce smoking and splatter by letting grease drip into the bottom of the pan, away from intense heat. To prevent food from sticking, spray the grid with a light coating of non-stick cooking spray.

PREHEATING

- Preheating is suggested when searing rare steaks (Remove the broiler pan before preheating with the infrared broiler. Foods will stick to hard metal). To preheat, turn the "Oven" selector knob to the "Broil" position. Wait for the burner to become hot, approximately 2 minutes. Preheating is not necessary when broiling meat well-done.

TO BROIL

  • Broil one side until the food is brown; then turn and cook on the second side. Season and serve.
  • Always pull the rack out to the "stop" position before turning or removing food. DO NOT use the broil pan without the insert.
  • DO NOT cover the broil pan insert with foil. The exposed grease could catch fire.

SETTING BROIL

- The "Oven" selector knob controls the Broil feature. When broiling, heat radiates downward from the oven broiler for even coverage.

• The Broil feature temperature is 500 F (260 C).

- The broil pan and insert used together allow dripping grease to drain and be kept away from the high heat of the oven broiler.

BROILER OPERATION

To set the oven to Broil:

  1. Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert.
  2. Arrange the interior oven rack and place the broiler pan on the rack. Be sure to center the broiler pan and position directly under the broil burner. If preheating the broil burner first, position the broiler pan after the broil burner is preheated.
  3. Turn selector knob to Broil.
  4. The oven indicator light will remain on until the selector knob is turned to the off position or the temperature control cycles off.

BROILING GUIDELINES

  • Choose a suitable shelf position. To ensure that meat is cooked through rather than just browned on the outside, broil thick pieces of meat and poultry on shelf positions 2 or 3. Use shelf position 4 for thinner items that need less cooking time like steaks, chops, or hamburger patties.
  • When finishing off meals by browning the top under the broiler, use metal or glass- ceramic bakeware. Do not use heatproof glass or earthenware, as these cannot withstand the intense heat of the broiler.
  • Center the item in the oven, so that it is directly under the broiler.

BROILER OPERATION

For the models with Griddle

Before Using the Griddle

  1. Clean the griddle thoroughly with warm, soapy water to remove dust or any protective coating.
  2. Rinse with clean water and wipe off to dry with soft, clean, lint-free cloth.
  3. A stainless-steel cover when the griddle is not being used is provided. Please note that the cover must be removed before turning the griddle on.
  4. Make sure the grease tray is under the front edge of the griddle. Position the tray under the griddle overhang to catch grease or food residue.

Using the griddle

  1. Push and turn the control knob counter-clockwise to the preferred cooking temperature.
  2. Preheat the griddle for 10-12 minutes.
  3. When the griddle is preheated to the desired temperature, the indicator light will turn on.
  4. Butter or cooking oil can may be added.

Thor HRE2401 - Using the griddle - 1

CAUTION

The surface of the griddle is hot after use. Please allow sufficient time for the griddle to cool prior to cleaning.

When using the appliance or the first time. The oven and broiler burners should be turned on to burn off the manufacturing oils. Turn the oven on to 450 F (230 C) for 20 to 30 minutes. Then turn the oven control knob to "Broil" for the same length of time. It is recommended to turn on the ventilator above the range at this time.

You must disconnect the electrical supply before servicing or cleaning the appliance. Failure to follow this advice may result in injury or death.

CLEANING INSTRUCTIONS

DO'S

Read these cleaning instructions and the 'Safety and Warnings' section before you start cleaning your range.

Before cleaning or removing any part, make sure that everything on the range has been turned off.

Unless suggested otherwise in the following chart, allow any part to cool to a safe temperature before cleaning. If you do need to handle a warm or hot part (e.g. grill or griddle), take extreme care. Wear long protective mitts to avoid burns from steam or hot surfaces.

Try using any cleaner on a small area first, to ensure it does not stain.

See the following pages for instructions on removing and replacing various parts of the range for cleaning or maintenance.

To help you identify any parts, see illustrations in the 'Introduction' section and after these instructions.

DON'TS

Do not use aerosol cleaners until the range has completely cooled. The propellant substance in these cleaners could catch fire in the presence of heat.

Do not let soiling or grease accumulate anywhere in or on the range. This will make future cleaning more difficult and may present a fire hazard.

Do not use any abrasive or harsh cleaners, cloths, scouring pads or steel wool. These will scratch your range and damage its appearance.

Do not use a steam cleaner to clean any part of the range.

Do not lift the black grill and griddle frames off the cooktop.

CLEANING BURNER CAPS AND BRASS FLAME SPREADERS

  1. Check that the burner is turned OFF and allow it to cool. Lift off the burner cap and brass flame spreader. Wash them in hot soapy water, rinse, and dry.

  2. Use a stiff nylon brush or straight-ended paper clip to clear the notches of a flame spreader. Replace the flame spreader and burner cap correctly.

CLEANING INSTRUCTIONS

  1. Before cleaning the cooktop, ensure that all burners are turned off and that all components are cool enough to safely touch.
  2. To avoid electrical shock or burns, turn off controls and ensure the cooktop is cool before cleaning.
  3. Do not use harsh or abrasive cleaning detergents, waxes, polishes, or commercial cooktop cleaners to clean the cooktop.
  4. Use only a sponge, soft cloth, fibrous or plastic brush, or nylon pad for cleaning.
  5. Always dry components completely before using the cooktop.
  6. Clean the control panel, door handle and control housing with a solution of mild detergent and warm water.
  7. Do not use abrasive cleaners or scrubbers; they may permanently damage the finish.
  8. Dry the components with a soft, lint-free cloth.

CLEANING SIDE RACKS

Pre-soak any stubborn, burnt-on soiling. Then clean with a solution of mild detergent and hot water and wipe dry with a microfiber cloth. Alternatively, clean these in the dishwasher.

CLEANING OVEN SHELVES

To remove stubborn or 'baked-on' soiling, scrub with a dampened, soap-filled, nonmetal, non-abrasive pad, then wipe dry. Apply a chrome cleaner with a damp sponge or cloth following manufacturer's instructions. Wipe and dry.

CLEANING BROIL/ROAST PAN AND SLOTTED GRID

Pre-soak any stubborn soiling in a solution of mild detergent and hot water. Wash by hand or in a dishwasher.

CLEANING INSTRUCTIONS

CLEANING BAKE AND BROIL BURNERS

Do not clean these parts. They self-clean during normal use.

CLEANING PORCELAIN SURFACES

Clean oven interior and inner door liners with a solution of mild detergents and hot water. Rinse and dry with a soft, lint-free cloth. Do not use abrasives or commercial oven cleaners.

CLEANING THE OVEN GLASS WINDOW

Clean all glass surfaces with a solution of mild detergent and hot water. Use a mild glass cleaner to remove fingerprint or smears.

Dry completely with a soft, lint-free cloth.

CLEANING THE OVEN DOOR GASKET

Avoid cleaning this part. If you need to remove large food particles off it, proceed as follows:

  1. Dampen a sponge with clean, hot water.
  2. Gently wipe off the soiling, but do not rub.
  3. Press a dry towel gently on the gasket to dry.
  4. Do not use any cleaning detergents on the gasket. The gasket is essential for a good seal.

CAUTION: Do not scratch, displace, or damage the gasket.

CLEANING STAINLESS STEEL SURFACES

  • Do not use any cleaning products with chlorine bleach.
  • Do not use a steel wool pad; it will scratch the surface. Use a hot, damp cloth with a mild detergent.
  • Use a clean, hot, damp cloth to remove soap. Dry with a dry, clean cloth.

REPLACING THE BURNER PARTS

This diagram shows how to replace the burner parts. When replacing the burners, make sure that the two locating pins on the bottom of the brass flame spreader are properly aligned with the locating pin holes on the top of the simmer ring.

Incorrect alignment will produce a potentially dangerous flame and poor burner performance such as sparking/clicking.

Thor HRE2401 - REPLACING THE BURNER PARTS - 1

REMOVING THE OVEN DOOR

REMOVING AND REPLACING THE OVEN DOOR

Do not lift the oven door by its handle. Doing so may damage the door.

Make sure the oven and the door are cool before you begin to remove the door.

IMPORTANT

Before removing the door, make sure there is a large enough clear, protected surface in the kitchen to rest the door on.

The oven door is heavy!

REMOVING THE OVEN DOOR

  1. Firmly hold the door in an (approximately) open position.

Thor HRE2401 - REMOVING THE OVEN DOOR - 1

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  1. Fully open the levers on both sides.

  2. While holding the door firmly on both sides...

Thor HRE2401 - REMOVING THE OVEN DOOR - 2

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  1. Disengage the hinges and remove the door, gently closing it about halfway. Place door on a protected surface.

Lever

Thor HRE2401 - REMOVING THE OVEN DOOR - 4

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REMOVING THE OVEN DOOR

REPLACING THE OVEN DOOR

  1. Hold the door firmly in an approximately open position.

Thor HRE2401 - REPLACING THE OVEN DOOR - 1

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  1. Insert the hinge tongues into the slots, making sure that the notches on both sides drop into place as shown.

Notch

  1. Open the door fully, as shown.

Thor HRE2401 - REPLACING THE OVEN DOOR - 3

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  1. Fully close the levers on the left and right hinges, as shown. Then, close the door.

Thor HRE2401 - REPLACING THE OVEN DOOR - 4

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REMOVING THE OVEN LIGHT BULB

REPLACING THE OVEN LIGHT BULB

Thor HRE2401 - REPLACING THE OVEN LIGHT BULB - 1

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Thor HRE2401 - REPLACING THE OVEN LIGHT BULB - 2

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When replacing bulbs, release the glass cover on the lamp holder first, and then remove the bulb to replace with a new light bulb.

TROUBLE SHOOTING GUIDE

If you can't find an answer to your problem in the chart below, or if the problem cannot be fixed, you will need technical help. Contact your Authorized Service Center or Customer Care.

ProblemProbable causesWhat to do
Cooktop
Some burners will not light.Flames do not burn all around the burner cap.Burner parts or igniters may be wet, dirty, or misaligned.Check that the burner parts are clean, dry, and correctly assembled.Check that the igniters are clean and dry. See ‘Care and cleaning’ for instructions.
Burner flames very large and yellow.Burner bezel ports are clogged.Burner ports or burner caps are not positioned properly. Cooktop is being operated with the wrong type of gas. Regulator is not installed, is faulty, or is set for the wrong type of gas.Clean burner bezel ring ports with straightened paper clip, needle, or wire. Remove and carefully re-install burner bezel and caps.Ensure that the type of cooktop matches the natural gas supply.Check installation, replace regulator, or set regulator for proper gas.
Sparking but no flame ignition.Gas shut-off valve is in the ‘OFF’ position.Turn shut-off valve to the ‘ON’ position.
Igniters spark continuously after flame ignition.Power supply polarity is reversed.Igniters are wet or dirty.Have polarity corrected. Dry or clean igniters.
Burner flame goes out at low setting.Low gas supply pressure. Air intake holes around knobs are obstructed.Contact gas company. Remove obstruction.

TROUBLE SHOOTING GUIDE

ProblemPossible causesWhat to do
Oven
The oven doesn’t work (no heating).No power supply (oven light and halos do not come on either). No gas supply (gas ovens).Check that the circuit breaker hasn’t tripped and there is no power outage in your area. If there is a power outage, you cannot use the oven until power has been restored.The supply to the house may not be working or there may be an outage. Contact your local gas supplier.
One of the oven lights does not come on, but the oven works.The light bulb is loose.The light bulb has blown.See instructions for ‘Replacing the oven light bulb’ in section ‘Care and cleaning’. Instead of replacing the bulb, simply ensure that it is secure in its socket.Replace the bulb. See instructions for ‘Replacing the oven light bulb’ in section ‘Care and cleaning.’
Condensation around oven (e.g. on control panel or top of oven door.)Food has high moisture content or local climate (temperature, humidity) is contributing to condensation.Condensation is normal. You can wipe the drops off the control panel. If there is frequent or excessive condensation, make sure that cabinetry around the range is moisture-proofed.
Steam coming from oven vents at the back of the range.Moisture from food evaporating during cooking.This is normal, especially if you are cooking large quantities of food in the oven using a CONVECTION mode.
The convection fan does not come on in aTechnical fault.Contact your Authorized Service Center or Customer Care.

TROUBLE SHOOTING GUIDE

CONVECTION mode.
Oven will not heatOven settings are not correctedFollow mode selection and clock settings as specified in Oven Operation section of the manual.
Foods over-cooked or under-cookedIncorrect cooking time or temperature.Adjust time, temperature, or rack position.
‘Cracking’ or ‘Popping’ sound.This is the sound of metal heating and cooling.This is normal.
There is a power failure – can I still use the oven?Power outage in your home or neighborhood.The oven cannot be used until power is restored.

WARRANTY AND SERVICE

This product has been manufactured by Thor International: 4651 E Airport Drive, California 91761

For Customer Service, please call (877) 288 - 8099

For the most up to date warranty and service policy, please refer to our website WWW.THORKITCHEN.COM/WARRANTY-REGISTRATION

For in-warranty service requests, please visit our website at WWW.THORKITCHEN.COM/SERVICE

Please Note: You must provide proof of purchase or installation date for any in-warranty service requests

CORRECT POSITION FOR DUAL BURNER

Here's the procedure to check the condition for our current burner design. The procedure helps the electrode to sense the flame correctly

  1. Make sure the Burner Design is correct. Our current design for the burner is having the electrode on the left side (10 o'clock) and cross-over on the right side (2 o'clock). There are four parts for the dual burners. They are burner cap, flame ring base, flame ring and burner base.

Thor HRE2401 - CORRECT POSITION FOR DUAL BURNER - 1

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Thor HRE2401 - CORRECT POSITION FOR DUAL BURNER - 2

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  1. Make sure the electrode is going through the hole on the flame ring and it is vertical to the surface of flame ring base.

  2. For the flame ring base part, make sure that the electrode will go through the hole at the 10 o'clock position. Make sure the electrode is not going through the hole next to the cross-over.

Thor HRE2401 - CORRECT POSITION FOR DUAL BURNER - 3

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Thor HRE2401 - CORRECT POSITION FOR DUAL BURNER - 4

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WARRANTY AND SERVICE

  1. Make sure the electrode is vertical to the surface of the burner base. Please be notified that there's a slot at the 8 o'clock position of the burner base. This slot helps to locate the burner base.

  2. Make sure that there's a slot on the burner flame ring. This lug is located at 8 o'clock as well. Make sure that the holes on the burner base and flame ring are totally line-up.

Thor HRE2401 - WARRANTY AND SERVICE - 1

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HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS

  1. Check the knobs;

BROIL OFF 100 250 400 600 800 1000 1200 1400 1600 1800 2000 2200 2400 2600 2800 3000 3200 3400 3600 3800 4000

OFF 450 400 350 250 200 150 100 0 OFF

② Griddle/Small Oven Knob

① Big Oven Knob
OFF SIM /HI LOW

OFF LOW fHI

③ Dual Burner Knob
④ Single Burner Knob

  1. See the sheet for the number of each knobs
Model #Big Oven KnobGriddle/Small Oven KnobDual Burner KnobSingle Burner Knob
HRG3080U1013
HRG3618U1024
HRG3617U1122
HRG4808U1233

HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS

HRD3088U1013
HRD3606U1024
HRD4803U1224
Part #*22.99.0091-A022.99.0093-A022.99.0090-A022.99.0143-A0

*:For any parts damage or missing, please contact 877-288-809, or send email to info@thorgroup.us

  1. Find the right knobs for each shaft on the range. Push the knob in to fully attach the shaft and make sure there's no friction between knobs and bezels.

YH00L

HRD3088U / HRG3080U

③ ④ ② ① ③ ④ T10000

HRG3617U

HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS

③ ④ ④ ① ④ ③ ④ 灯泡

HRD3606U

Technical diagram of a front panel with labeled buttons and control knobs

HRG3618U

Technical diagram of a front-loading air conditioner unit with labeled control knobs and door indicators

HRG4808U

HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS

Technical diagram of a front panel with labeled buttons and control knobs, showing numbered compartments and indicator lights.

HRD4803U

Your Thor range might have a KD handle that needs to be installed. Please see the following procedures for the oven door handle installation:

  1. Check your Installation Kits for Door Handles.

Thor HRE2401 - HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS - 2

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2 * Handle Holders, 1 * Installation Wrench,

HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS

1 * Handle (For 18", 30" or 36" Oven)

4.2 Connect door handle holders to each side of the handle

Thor HRE2401 - HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS - 1

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4.3 Lay the door handle against to the oven door and fit it on the connection part, and use the wrench to get the door handle holder tight;

Thor HRE2401 - HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS - 2

natural_image Isometric line drawing of a rectangular frame with a central square and curved top, no text or symbols present.

HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS

4.4 Use the wrench to tighten the door handle holders.

Thor HRE2401 - HOW TO INSTALL KNOBS AND HANDLES FOR THOR KD MODELS - 1

natural_image Technical line drawing of a mechanical component with concentric layers and mounting brackets (no text or symbols)
  1. Check if the oven door handle is level and stable.

RUBBER PAD INSTALLATION ON BACK PANEL

  1. To prevent the range from being too close to the wall, there are 2 plastic pads offered with the user's manual. Please find the accessories and follow the steps below:

Thor HRE2401 - RUBBER PAD INSTALLATION ON BACK PANEL - 1
2* screws

Thor HRE2401 - RUBBER PAD INSTALLATION ON BACK PANEL - 2
2* rubber pad

Thor HRE2401 - RUBBER PAD INSTALLATION ON BACK PANEL - 3

natural_image Technical line drawing of a mechanical or architectural component with no visible text, numbers, or symbols.
  1. Install the 2 rubber pads as shown above.

WELCOME TO THE CLUB

You chose THOR Kitchen to enhance your culinary journey and we're stoked to have you in the club. Think of it as a secret society of really savvy people, such as yourself, choosing professional power and performance at an affordable price.

Thor HRE2401 - WELCOME TO THE CLUB - 1

Register your product by following the steps below.

WARRANTY REGISTRATION

Thor HRE2401 - WARRANTY REGISTRATION - 1

Scan the QR code or visit thorkitchen.com/warranty

Thor HRE2401 - WARRANTY REGISTRATION - 2

Input your product info and select register

Thor HRE2401 - WARRANTY REGISTRATION - 3

You're done. Let's get cookin'.

WARRANTY NEED PARTS?
THCR NUTCHENG

THOR KITCHEN

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Product information

Brand : Thor

Model : HRE2401

Category : Range hood