CLP99587 - Telephone AT&T - Free user manual and instructions

Brand	AT&T
Model	CLP99587
Product Type	Cordless Phone
Handset Dimensions	Approx. 17 x 5 x 3 cm
Handset Weight	Approx. 120 g (with batteries)
Power Supply	2 AAA rechargeable batteries (Ni-MH) / base AC adapter
Standby Time	Up to 7 days
Talk Time	Up to 10 hours
Range	Up to 50 m indoors, 300 m outdoors
Main Features	Phonebook up to 50 contacts, speakerphone, caller ID, voicemail, 3-way conference, call blocking
Display	Backlit LCD screen, caller ID and time display
Compatibility	Compatible with standard analog lines (RJ-11)
Care and Cleaning	Clean with a soft, dry cloth. Do not use abrasive products or solvents.
Safety	Do not expose to moisture or extreme temperatures. Use only recommended batteries and adapters.
Spare Parts	Additional handset, replacement battery, AC adapter, charging cradle
Repairability	Consult authorized technical service for any repairs. Batteries are user-replaceable.

Frequently Asked Questions - CLP99587 AT&T

How to register a new handset to the base?

Place the handset on the base, press the PAGE/REGISTRATION button on the base for about 5 seconds. The handset will display 'REGISTRATION' and a beep will confirm the operation. Consult the manual for details.

How to adjust the ringer volume?

In standby mode, press the volume keys (up/down) on the side of the handset to adjust the ringer. You can also access the menu to choose from several levels.

How to add a contact to the phonebook?

Press the MENU key, select 'Phonebook' then 'Add'. Enter the name (up to 15 characters) and number (up to 22 digits). Confirm with OK.

How to block an unwanted number?

Go to the menu, select 'Call Block' and choose 'Add to block'. Enter the number to block (up to 10 numbers can be blocked). Calls from this number will be automatically rejected.

What to do if the screen shows 'Low Battery'?

Place the handset on the charging base for at least 10 hours for a full charge. If the problem persists, the batteries may be worn out and should be replaced with new AAA Ni-MH rechargeable batteries.

How to use the speakerphone?

During a call, press the SPEAKER key to activate hands-free mode. The handset microphone will be active. Press again to return to normal mode.

What is the maximum range of the phone?

The range is approximately 50 meters indoors and up to 300 meters outdoors, depending on obstacles. Thick walls and interference may reduce the range.

How to make a three-way conference call?

During a call, press the CONF key. Dial the second number and wait for connection. Press CONF again to establish the conference. Hang up to end all calls.

How to listen to messages on the built-in answering machine?

Press the MESSAGE key on the base or handset. New messages are played automatically. Use the navigation keys for options (play, delete, repeat).

How to clean the phone without damaging it?

Unplug the AC adapter. Use a soft, dry cloth to clean the surfaces. Never use liquid cleaners, aerosols, or abrasive cloths. Avoid any moisture entering the connectors.

USER MANUAL CLP99587 AT&T

Abstract black-and-white striped sphere with no text or symbols

User's manual

CLP99287/CLP99387/CLP99457/

CLP99487/CLP99547/CLP99557/

CLP99587

DECT 6.0 cordless telephone/

answering system with

BLUETOOTH® wireless technology

Line drawing of two wireless landline telephones with keypad and keypad (no text or symbols)

Congratulations

on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 200-202 of this manual. Please thoroughly read this user's manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary.

This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets and speakerphones. Visit www.telephones.att.com/accessories for a list of compatible cordless headsets and speakerphones.

Model number: CLP99287 (two handsets)

CLP99387 (three handsets)

CLP99457/CLP99487 (four handsets)

CLP99547/CLP99557/CLP99587 (five handsets)

Type: DECT 6.0 cordless telephone/answering system with

BLUETOOTH ^® wireless technology

Serial number:

Purchase date:

Place of purchase:

Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.

Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

© 2017 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

User's manual

Quick start guide

Line drawing of a handheld electronic device with control panel and display (no text or symbols)

Telephone base

Line drawing of a vintage mobile phone with keypad and screen (no text or symbols)

Cordless handset

(2 for CLP99287)

(3 for CLP99387)

(4 for CLP99457/CLP99487)

(5 for CLP99547/CLP99557/CLP99587)

Simple line drawing of a device with a base and a plug, no text or symbols present

Charger for cordless handset with power adapter installed

(1 for CLP99287)

(2 for CLP99387)

(3 for CLP99457/CLP99487)

(4 for CLP99547/CLP99557/CLP99587)

Battery for cordless handset

(2 for CLP99287)

(3 for CLP99387)

(4 for CLP99457/CLP99487)

(5 for CLP99547/CLP99557/CLP99587)

Battery compartment cover

(2 for CLP99287)

(3 for CLP99387)

(4 for CLP99457/CLP99487)

(5 for CLP99547/CLP99557/

CLP99587)

Pure technical line drawing of a mechanical component without any text, numbers, or symbols

Wall-mount bracket

Line drawing of a coiled cable with connectors (no text or symbols)

Telephone line cord

Power adapter for telephone base

User's manual

CLP99287/CLP99387/CLP99457/ CLP99487/CLP99547/CLP99557/ CLP99587 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology

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Table of contents

Getting started

Installation 1

Quick reference guide - handset......2

Quick reference guide - telephone base....6

Telephone base and charger installation....10

Telephone base installation......10

Charger installation....11

Battery installation and charging .....12

Battery backup mode....15

To activate the mode....15

Operation....15

Installation options....16

Tabletop to wall-mount installation....16

Wall-mount to tabletop installation....17

Introducing Bluetooth 18

Connect to Cell™ application......20

Glossary of terms....21

Bluetooth setup....22

Add a cell phone 22

Add a headset 24

Auto connection....26

Bluetooth connection from idle mode 26

Device list and connection......26

Review the device list......27

Connect/disconnect an active device....27

Remove a paired device .....28

Replace an active device....29

Download directory......30

Interruption to directory download....32

View the directory download information....33

Change PIN 34

Cell ringer 34

Remote voice control....35

Activate remote voice control.....36

Telephone settings

Handset and telephone base settings....38

Ringer volume 39

Ringer tone....40

Set date/time....41

LCD language....42

Caller ID announce 43

Set speed dial voicemail number 44

Voicemail (visual message waiting) indicator....44

Clear voicemail indication......45

Key tone 46

Use caller ID to automatically set date and time....47

Home area code 48

Cell area code 49

Dial mode 50

QUIET mode....51

No line alert....52

Cell alert 52

Telephone operation

Make, answer and end a call ....53

Make, answer or end a home call 53

Call waiting on the home line .....54

Make, answer or end a cell call 55

Call waiting on the cell line .....56

Answer an incoming cell call while on a home call....57

Answer a home call while on a cell call 58

Conference calls....59

Conference home and cell calls....59

Options while on calls 60

Handset speakerphone 60

Volume control....60

Silence the ringer....61

Mute 61

Temporary tone dialing 62

Hold 62

Equalizer....63

Chain dialing 63

Redial 66

Review the redial list......66

Dial a redial entry 66

Save a redial entry to the directory....69

Delete a redial entry....70

Handset locator....71

Multiple handset use

Join a call in progress 72

Intercom....73

Answer an incoming call during an intercom call....75

Call transfer using intercom....76

Push-to-talk (PTT)....78

Turn PTT on or off 78

PTT call to a single device .....79

PTT call to multiple devices......81

Answer a PTT call 83

Change a one-to-one PTT call to an intercom call 84

Answer an incoming call during a PTT call....84

Make an outgoing call during a PTT call....85

End or leave a PTT call....85

Directory

About the directory 86

Create directory entries 87

Create a new entry in the home directory....87

Dialing keys 89

Add a predialed telephone number to the directory......90

Review the directory....91

Review directory entries......91

Search the directory 92

3-character alphabetical search....92

Dial a directory entry....92

Dial, edit or delete a directory entry....93

Edit a directory entry 93

Edit the type of a directory entry 95

Delete a directory entry......95

Remove a downloaded directory....96

Caller ID

About caller ID 97

Information about caller ID with call waiting....97

Caller ID log 98

How the caller ID log works ......98

Missed (new) call indicator......98

Memory match....98

Caller ID operation....99

Review the caller ID log....99

View dialing options....100

Dial a caller ID log entry......100

Save a caller ID log entry to the directory....101

Delete caller ID log entries ...... 106

Reasons for missing caller ID information....107

Smart call blocker

About Smart call blocker*......108

Call categories 109

Call controls 110

Call block settings....112

Set Smart call blocker on/off ..... 112

Control home calls without numbers 112

Control uncategorized home calls....114

Block list 116

Allow list 122

Star name list....128

Screening announcements......132

Voice guide to set Smart call blocker....135

Allowed calls 136

Allow home calls without numbers....136

Allow uncategorized home calls....137

Blocked calls 138

Block home calls without numbers....138

Block uncategorized home calls....139

Screen home calls without numbers....140

Answer call once....141

Send call to answering system....142

End call 142

Screen uncategorized home calls...143

Allow call once....145

Always allow 145

Block call 146

Send call to answering system....146

Option while on a call 147

Answering system

Answering system settings......148

Announcement....148

Answer on/off 152

Voice guide to set Answering system....154

Call screening....155

Number of rings....156

Remote access code....157

Message alert tone......158

Recording time 159

About the answering system......160

Answering system and voicemail indicators....160

Use the answering machine and voicemail together .... 161

Message capacity 161

Voice prompts....162

Call screening....162

Call intercept....163

Temporarily turn off the message alert tone....163

Message playback....164

Options during playback......165

Delete all old messages......166

Record and play memos......167

Record a memo....167

Remote access....168

Appendix

Add and register handsets/headsets/speakerphones....170

Register a handset to the telephone base....170

Deregister handsets....172

Deregister all handsets from the telephone base ....172

Alert tones and lights....173

Handset screen icons....173

Telephone base screen icons.....174

Handset alert tones ....175

Telephone base alert tones......176

Lights....177

Display screen messages....178

Screen messages....178

Troubleshooting....183

Maintenance....199

Important safety information......200

Safety information......200

Especially about cordless telephones....201

Precautions for users of implanted cardiac pacemakers 202

ECO mode 202

Especially about telephone answering systems......202

For C-UL compliance....203

FCC Part 68 and ACTA....206

FCC Part 15....207

California Energy Commission battery charging testing instructions....208

Limited warranty 209

Technical specifications......211

DECT 6.0 digital technology......211

Telephone operating range......211

Redefining long range coverage and clarity 211

HD audio....211

Simulated full-duplex handset and base speakerphones ...... 211

Index

Index......212

You must install and charge the battery before using the telephone.

See page 12-14 for easy instructions.

Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 16). For optimum range and better reception, place the telephone base in a central and open location.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 10). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with protective stickers covering the handset and telephone base displays - remove them before use.

For customer service or product information, visit our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

Avoid placing the telephone base and charger too close to:

• Communication devices such as television sets, VCRs, or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
  Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine or workbench.

Getting started

Quick reference guide - handset

① CHARGE light

- On when the handset is charging in the telephone base or charger.

② PUSH TO TALK

- Press to initiate a one-to-one (page 79) or one-to-group broadcast (page 81).

- Press and hold to broadcast to a group of system devices (page 81).

③ VOICE

- Press to activate the voice-controlled application of connected cell phone (page 35).

④ Softkeys (2)

- Press to select the menu item displayed above the key (page 5).

- While in a menu, press to select an item, save an entry or setting, cancel an operation, or back up to the previous menu.

⑤ CELL 1 /CELL 2

- Press to make or answer a cell call (page 55).

- During a cell call, press to answer an incoming CELL 1/2 call when you hear a call waiting alert (page 56).

During message playback, press to call back the caller if the caller's number is available (page 165).

HOME/FLASH

- Press to make or answer a home call (page 53).

- During a call, press to answer an incoming home call when you receive a call waiting alert (page 54).

During message playback, press to call back the caller if the caller's number is available (page 165).

Getting started

Quick reference guide - handset

OFF/CANCEL

During a call, press to hang up (page 53 or page 55).
- While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode.
- When the handset is ringing, press to mute the ringer temporarily (page 61).
- Press and hold while the telephone is not in use to erase the missed call indicator (page 98).

^DIR/VOLUME

• Press DIR to show directory entries when the handset is not in use (page 91).
• Press to scroll up while in menus.
  ▶ While entering names or numbers, press to move the cursor to the right.

- Press to increase the listening volume when on a call (page 60), or to increase the message playback volume (page 165).

√CID/VOLUME

• Press▼CID to show caller ID log when the handset is not in use (page 99).
• Press to scroll down while in menus.
  ▶ While entering names or numbers, press to move the cursor to the left.
• Press to decrease the listening volume when on a call (page 60), or to decrease the message playback volume (page 165).

1

• While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
• Press and hold to set (page 44) or to dial your voicemail number.

Getting started

Quick reference guide - handset

TONEXa>A

• Press to switch to tone dialing temporarily during a call if you have pulse service (page 62).
  ▶ While entering names, press to change the next letter to upper or lower case.

QUIET# (pound key)

• Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 100).
• Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 51).

/SPEAKER

• Press to make or answer a home or cell call using the speakerphone (page 53 or page 55).
• Press to switch between the speakerphone and the handset (page 60).

MUTE/DELETE

• During a call, press to mute the microphone (page 61).
• When the handset is ringing, press to mute the ringer temporarily (page 61).
  ▶ While reviewing the caller ID log, the directory or the redial memory, press to delete an individual entry.
• While predialing, press to delete digits.
• During message or announcement playback, press to delete the playing message or the recorded announcement.

REDIAL/PAUSE

• Press repeatedly to view the last 10 numbers dialed (page 66).
  ▶ While entering numbers, press and hold to insert a dialing pause (page 87).

Getting started

Quick reference guide - handset

Main menu

The selected menu item is highlighted.

Feature menu

• Play messages (page 164)
• Answering sys (page 148)
• Smart call blk (page 108)
• Directory (page 86)
• Caller ID log (page 97)
• Intercom (page 73)
• Ringers (page 39)
• Set date/time (page 41)
• Caller ID annc (page 43)
• Settings (page 42)

Using menus:

• Press MENU to show the menu.
• Press CID or DIR to scroll through menu items.
  Press SELECT to confirm or save changes to a highlighted menu item.
• Press OFF/CANCEL or BACK to cancel an operation, back up to the previous menu, or exit the menu display.

Getting started

Quick reference guide - telephone base

MIC

- Microphone.

/HANDSET LOCATOR

- Press the button to page all system handsets (page 71).

MUTE

• During a call, press to mute the microphone (page 61).
• While the telephone base is ringing, press to silence the ringer temporarily (page 61).

VOLUME

• Press to adjust the volume during message playback (page 165).
• Press to adjust the listening volume during a call (page 60).
• When the phone is not in use, press to adjust the telephone base ringer volume for all lines (page 60).

VOICE

- Press to activate the voice-controlled application of connected cell phone (page 35).

PTT/FLASH

• Press to display the PTT menu to begin a PTT call.
• Press and hold to begin a one-to-group broadcast when the telephone base is not in use.
• During a call, press to answer an incoming home call when you receive a call waiting alert (page 54).

Softkeys (2)

• Press to select the menu item displayed above the key.
• While in a menu, press to select an item, save an entry or setting, cancel an operation, or back up to the previous menu.

CANCEL

• While in a menu, press to exit without making changes or press and hold to return to idle mode.
• Press and hold while the telephone is not in use to erase the missed call indicator (page 98).

Getting started

Quick reference guide - telephone base

③ REDIAL/PAUSE

• Press repeatedly to view the last 10 numbers dialed (page 66).
• While entering numbers, press and hold to insert a dialing pause (page 87).

④ ▲ DIRECTORY

• Press to scroll up while in a menu.
• Press to show directory entries when the telephone is not in use (page 91).
  ▶ While entering names or numbers, press to move the cursor to the right.

CALLER ID

• Press to scroll down while in a menu.
• Press to review the caller ID log when the telephone is not in use (page 99).
  ▶ While entering names or numbers, press to move the cursor to the left.

⑤ ⏻/ANSWER ON

Press to turn the answering system on or off (page 152).

X/DELETE

• Press to delete the message currently playing (page 165).
• When the phone is not in use, press twice to delete all previously reviewed messages (page 166).
  ▶ While reviewing the redial list, directory, caller ID log, allow list, block list, or star name list, press to delete an individual entry (pages 70, 95, 106, 127, 121 and 131).
  ▶ While entering names or numbers, press to delete a digit or a character.
• While predialing, press to delete a digits.

/REPEAT

- Press to repeat a message or press twice to play the previous message (page 165).

Getting started

Quick reference guide - telephone base

/SKIP

During message playback, press to skip to the next message (page 165).

/PLAY/STOP

• Press to play messages (page 164).
• Press to stop message playback (page 164).

CELL 1/CELL 2

- Press to make or answer a cell call (page 55).

HOME (Speakerphone)

• Press to make or answer a home call (page 53).
• Flashes quickly when there is an incoming home call.
• Flashes slowly when a home call is on hold.

USB port

- The standard size USB port in the telephone base is used for charging your cell phones.

1

• While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
• Press and hold to set (page 44) or to dial your voicemail number.

TONEXa>A

• Press to switch to tone dialing temporarily during a call if you have pulse service (page 62).
  ▶ While entering names, press to change the next letter to upper or lower case.

QUIET# (pound key)

• Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 100).
• Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 51).

Getting started

Quick reference guide - telephone base

Main menu

The selected menu item is highlighted.

Feature menu

• Answering sys (page 148)
• Smart call blk (page 108)
• Directory (page 86)
• Caller ID log (page 97)
  ▶ Intercom (page 73)
• Bluetooth (page 22)
• Ringers (page 39)
• Set date/time (page 41)
• Caller ID annc (page 43)
• Settings (page 42)

Using menus:

• Press MENU in idle mode to show the main menu.
• Press ▼CALLER ID or ▲DIRECTORY to scroll through menu items.
• Press SELECT to confirm or save changes to a highlighted menu item.
• Press CANCEL or BACK to cancel an operation, back up to the previous menu, or exit the menu display.

Getting started

Telephone base and charger installation

Install the telephone base and charger, as shown below.

The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 16 for details.

Telephone base installation

graph TD
    A["Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base."] --> B["Route the power adapter cord through this slot."]
    B --> C["Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch."]
    C --> D["Route the telephone line cord through this slot."]
    D --> E["DSL Filter"]
    E --> F["Plug one end of the telephone line cord into a telephone jack or a DSL filter."]
    F --> G["If you have DSL high-speed Internet service, a DSL filter (not included) is required."]

Charger installation

Plug the power adapter into a power outlet not controlled by a wall switch.

IMPORTANT INFORMATION

- Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

- The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started

Battery installation and charging

Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 11 hours of continuous charging. See the table on page 211 for battery operating times.

If the screen shows Place in charger and ➞ flashes, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery	status Action
The screen is blank, or shows Place in charger and □(flashing).	Battery has no or very little charge. The handset cannot be used.	Charge without interruption (at least 30 minutes).
The screen shows Low battery and □(flashing).	Battery has enough charge to be used for a short time.	Charge without interruption (at least 30 minutes).
The screen shows HANDSET X.	Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

Note: If you are on a phone call in low battery mode, you hear four short beeps every minute.

1. Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated.

Getting started

Battery installation and charging

1. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

1. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.

Getting started

Battery installation and charging

After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time. For instructions, see

Set date/time on page 41. To skip setting the date and time, press OFF/CANCEL on the handset or CANCEL on the telephone base.

After the date and time setting is done or skipped, the handset and the telephone base then prompts if you want to set Smart call blocker. Press YES on the handset or telephone base to start the Smart call blocker setup via voice guide. For more details, see Voice guide to set Smart call blocker on page 135. To skip the setup, press NO, or press OFF/CANCEL on the handset or CANCEL on the telephone base, and then press OK.

After the Smart call blocker setting is done or skipped, the handset and the telephone base will then prompt if you want to set up the answering system. Press YES on the handset or telephone base to start the answering system setup via voice guide. For more details, see Voice guide to set

Answering system on page 154. To skip the setup, press NO, or press OFF/CANCEL on the handset or CANCEL on the telephone base.

IMPORTANT INFORMATION

• Use only the supplied rechargeable battery or replacement battery (model BT183342/BT283342). To order, visit our website at
  www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].
• If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.

Getting started

Battery backup mode

Battery backup mode allows your telephone system to function in the event of a power outage. The telephone system uses stored power from the handset's battery to operate.

To activate the mode

After the power goes out, if there is already a handset with enough charge placed in the telephone base, the telephone system enters battery backup mode automatically. That handset screen shows Powering base... Don't pick up. All other handset screens show Battery backup mode.

-OR-

If there is no handset placed in the telephone base after the power goes out, all handsets show Out of range OR no power at base and Put HS on base to power base, alternately.

Place any handset with enough charge in the telephone base. Its screen shows Powering base... Don't pick up. All other handset screens show Battery backup mode.

Note: A handset which does not have enough charge to power up the base, its screen shows Out of range OR no power at base and Not enough battery to power base, alternately, after the power goes out. Find another system handset that has enough charge to activate the mode.

Operation

During battery backup mode, the telephone base, answering system and all Bluetooth related features will be disabled. The operating time is subject to the battery level of the handset placed in the telephone base and the actual usage. For optimal performance, we recommend that you do not use the handset placed in the telephone base when this mode is on.

Using other system handsets (Recommended):

Operate the handsets the same way as usual, except the answering system and all Bluetooth related features which will be disabled.

Using the handset placed in the telephone base:

To maximize the operating time, you are not advised to use this handset. If you do have to use it, make sure you do not lift it from the telephone base. All operations should be done with the handset placed in the telephone base. In this case, calls can only be made and received using the speakerphone.

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps mentioned below, to connect the telephone base with a standard dual-stud telephone wall-mounting plate. You may need a professional to install the mounting plate.

Tabletop to wall-mount installation

1. Plug the telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter. Route the telephone line cord (or DSL filter) through the wall-mount bracket hole.
2. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely.
3. Position the telephone base, as shown below. Insert the extended tabs (marked B) of the wall-mount bracket into the slots on the back of the telephone base. Push the telephone base down until it is securely in place.
4. Plug the power adapter into a power outlet not controlled by a wall switch. Plug the other end of the power adapter into the telephone base. Bundle the telephone line cord and power adapter cord neatly with twist ties.

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols present)

Installation options

Wall-mount to tabletop installation

1. Unplug the large end of the power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wall-mounting plate.

Illustration of a handheld electronic device with control panel and buttons, no visible text or symbols

1. Unplug the telephone line cord or the DSL filter from the telephone wall jack. Push the telephone base up and away from the wall-mount bracket to detach it from the wall-mount bracket.

Illustration of a handheld electronic device with a screen and control panel, shown from an open case (no text or symbols present)

1. See Telephone base and charger installation on pages 10-11.

Bluetooth

Introducing Bluetooth

Your new AT&T CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone system with Bluetooth wireless technology has the following features:

• Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base.
• Connect a maximum of 2 Bluetooth enabled devices to make and receive cell calls. Both devices can be active on a call at a time.
• Connect a Bluetooth enabled headset for making and receiving home calls.
• Conference any combination of cell and home call.
• Make and receive calls using your cell phone service with your telephone base or system handsets.
• Download phonebook entries from your cell phone.
• Ringtone share feature allows you to set your telephone to play your iPhone® (iOS 4.1 or later) ringtone.

IMPORTANT INFORMATION

• After plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon.
• Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.
• Bluetooth wireless technology operates within a short range (up to 30 feet) from the telephone base. Keep connected cell phones and headsets within this range.
  If your cell phone has poor reception in your home, the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cell line. For optimal performance, the cell phone must be within 15 feet of the telephone base.

iPhone ^® is a registered trademark of Apple Inc.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Bluetooth

Introducing Bluetooth

- If you experience poor sound quality, it may be caused by the distance between your cell phone and the telephone base. To improve the performance, place your cell phone closer to the telephone base (within 15 feet) and make sure that there are no physical obstacles such as large furniture or thick wall in between.

graph LR
    A["DECT 6.0"] -->|Wireless Signal| B["Phone"]
    B -->|Wireless Signal| C["Bluetooth"]
    C -->|Wireless Signal| D["Smartphone"]
    D -->|Wireless Signal| E["Cellular Signal"]
    C <-->|15 feet| F["Signal"]

- Charge your cell phone while it is connected to the telephone base. Your cell phone's battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology.

- Monitor your cell phone's usage because minutes may be deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan.

Refer to the Bluetooth setup section (pages 22-34) to learn how to set up your Bluetooth device. Refer to the Telephone operation section (pages 53-71) on how to operate your Bluetooth devices with your new AT&T CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 183-198) if you experience difficulty when using the telephone system.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

Connect to Cell ^TM application

If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your telephone system with use of the free Connect to Cell application.

Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system.

Caller ID manager (Caller ID share) allows you:

To view your AT&T phone's caller ID log on your Android cell phone;
To use your Android cell phone to call back or send messages to individuals who have called your home line on the AT&T telephone;
To store callers' names and numbers to your Android phone's directory for future use.

Alerts manager (Mobile notification) allows you to extend your Android phone's alerts to your AT&T telephone system. Your AT&T telephone will notify you whenever you receive certain text messages, e-mails or social media updates on your Android phone, so you will always be kept up to date.

To use Caller ID manager and Alerts manager, you must first download Connect to Cell to your Android cell phone using the Google Play® Store app. Scan the QR code on the right to download the application.

Bluetooth

Glossary of terms

Below are some terms used in this user's manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system.

Active devices - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active, it will have a D1: or D2: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected.

Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.

CELL line - the telephone line associated with your cell phone service. On your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587, press CELL 1 or CELL 2 on the handset, or press CELL 1 or CELL 2 on telephone base to use the cell line.

Connected - when you pair a Bluetooth device to the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587, it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will display after ✝ on the handset and telephone base screen. Also, the CELL 1 and/or CELL 2/HEADSET ✝ light on the telephone base will be on. If a device loses its connection to the telephone base, it must be reconnected before you can use the device with the telephone system.

Device list - The list of devices that have been paired to the telephone. You can pair up to 4 Bluetooth enabled devices (cell phones or headsets).

Disconnected - when a device is disconnected, 1 and/or 2 displays after ⚙ on the handset and telephone base screen. The CELL 1 and/or CELL 2/HEADSET light on the telephone base is/are off.

Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base is set to this mode. Depending on the cell phone manufacturer, this mode is sometimes referred to as Find Me or Visibility.

Paired devices - The Bluetooth enabled devices (cell phones or headsets) that have shared registration information with the telephone base. A total of four Bluetooth enabled devices can be paired to the telephone base. However, only two paired devices can communicate with the base at a time.

Pairing - sometimes referred to as bonding. The process of sharing registration information between two Bluetooth enabled devices. Your Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this telephone system.

PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth devices. PIN information may be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.

Bluetooth

Bluetooth setup

To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. Then, the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 can be used to make or answer calls on the cell phone line.

Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.

Add a cell phone

Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a cell phone:

1. Press MEN! on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press SELECT to choose Add device.
4. Press SELECT to choose Add cellular. The screen displays Please wait... followed by 1. If cell is connected to BT device, please disconnect it.

- If there are already 4 paired devices on the list, the 4th one on the list will be automatically removed, regardless of whether the pairing of the new device is successful or not.

If there are already 2 active devices on the list with prefix D1: or D2:, the telephone base shows Cell Phone X is deactivated for adding a new device (Cell Phone X represents the device name of the active cell phone).

1. Press NEXT. The screen displays 2. Place cell phone next to base.

- All devices that are connected to the telephone base are disconnected until the pairing process completes.

Bluetooth

Bluetooth setup

1. Press NEXT to turn on the telephone base discoverable mode. The screen displays Set cell to search base: AT&T DECT 6.0 PIN: 0000. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices.

2. Once your cell phone finds your AT&T phone (AT&T DECT 6.0), press the appropriate key on your cell phone to continue the pairing process.

3. Your cell phone may require a passcode. In this case, the telephone base displays Check cellular. ENTER PASS CODE. Enter the cell phone passcode (typically 0000) into the telephone base and press SET.

4. Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process, if required. The telephone base displays Adding Cell Phone Y (Cell Phone Y represents the device name of your cell phone).

5. When a device is successfully connected, the telephone base displays Cell Phone Y is added and connected to base and the corresponding status icon ( 1 or 2 ) displays (Cell Phone Y represents the device name of your cell phone). The corresponding device light on the telephone base (CELL 1 or CELL 2/HEADSET) turns on.

If you have trouble pairing your cell phone, it may not be compatible with your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.

Notes:

The pairing process may take up to one minute. If the pairing process fails, try again.
The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 to complete the pairing process.
Refer to the user's manual of your cell phone on how to search for or add a new Bluetooth device.

Add a headset

Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a headset:

1. Press MEN! on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press SELECT to choose Add device.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight Add headset, then press SELECT. The screen displays If headset is connected to cell, please disconnect it.

- If there are already 4 paired devices on the device list, the 4th one on the list will be automatically removed, regardless of whether the pairing of the new device is successful or not.

- If there is another headset already active, the screen will show Only the BT headset in slot 2 can be ready for connection and then Headset X is deactivated for adding a new device (Headset X represents the device name of the active Bluetooth headset).

1. Press NEXT. The screen displays PIs set headset to discoverable mode. Set your headset to discoverable mode (refer to the user's manual of your headset), then press NEXT.

- All devices that are connected to the telephone base are temporarily disconnected.

1. The screen displays Searching for Bluetooth headsets....

Bluetooth

Bluetooth setup

1. When the screen displays the found devices, press ▼CALLER ID or ▲DIRECTORY to highlight your headset, if necessary, then press SELECT.

- Enter the PIN of your headset, if required. The PIN for most Bluetooth devices is 0000 (refer to the user's manual of your headset), then press NEXT.

1. The screen displays Adding Headset Y when the base is connecting to your headset (Headset Y represents the device name of your Bluetooth headset).

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4. When a device is successfully connected, the telephone base displays Headset Y is added and connected to base and the corresponding status icon Ⓧ 2 (Headset Y represents the device name of your Bluetooth headset). You hear a confirmation tone. The corresponding light on the telephone base CELL 2/HEADSET®turns on.

If you have trouble pairing your headset, it may not be compatible with your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.

Notes:

The pairing process may take up to one minute. If the pairing process fails, try again.
When a connected headset is charging, it may disconnect from the telephone base and the CELL 2/HEADSET® light on the telephone base turns off. For some headset models, you may need to turn on the headset and reconnect it to the telephone base again.

Bluetooth

Bluetooth setup

Auto connection

When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.

A connected device could also be disconnected by:

• Turning off the Bluetooth device.
• Turning off the Bluetooth feature of the device.
• Disconnecting through the telephone base Device list. If you disconnect through the Device list, the telephone base will not attempt to reconnect until your device is moved out of range and then moves back in range again.

Bluetooth connection from idle mode

When you have active devices that are not connected, CONNECT appears on the handset and telephone base in idle mode. Press CONNECT to start connecting an active device. When there are two active devices, the screen will prompt you to choose one before connection.

Device list and connection

Up to 4 devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (D1: or D2:) on the device list and connected. Both Bluetooth enabled devices can be used on a cell call at a time.

Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list.

Note: When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure completes. It may take up to 2 minutes to reconnect.

Review the device list

1. Press MENU on the telephone base in idle mode.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Device list, then press SELECT.

Connect/disconnect an active device

While in the device list menu, you may connect or disconnect your active device.

1. Press MENU on the telephone base in idle mode.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Device list, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight a device, then press OPTION.
5. Press ▼CALLER ID or ▲DIRECTORY to highlight Connect/Disconnect (whichever is applicable), then press SELECT. The telephone base displays Device connected/Device disconnected. You hear a confirmation tone.

Note: When your active device is connected, you are prompted to select Disconnect. When your active device is disconnected, you are prompted to select Connect.

Remove a paired device

When you already have a maximum of 4 devices on the device list and you want to add another device, you must first delete one from the list.

To remove a paired device:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Device list, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight the desired device, then press X/DELETE.

-OR-

• Press ▼CALLER ID or ▲DIRECTORY to highlight the desired device, then press OPTION.

• Press ▼CALLER ID or ▲DIRECTORY to highlight Remove, then press SELECT.

• The telephone base displays Remove Headset X? (Headset X represents the device name of your Bluetooth headset). Press YES to confirm. The telephone base displays Device removed from device list and you hear a confirmation tone.

Replace an active device

If you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the 2 active devices.

To replace an active device:

1. Press MENU on the telephone base when it is not in use.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Device list, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight the device you want to activate without a D1: or D2: prefix, then press OPTION.
5. Press ▼CALLER ID or ▲DIRECTORY to highlight Connect, then press SELECT. The screen displays Only BT devices in slot 1 or 2 can be ready for connection and then a list of devices for deactivation.
6. Press ▼CALLER ID or ▲DIRECTORY to highlight the device to be deactivated, then press NEXT. The screen displays Cell Phone X is deactivated. and you hear a confirmation tone. The screen then displays
   Connecting Cell Phone Y to the base... (Cell Phone X and Cell Phone Y represent the device names of your cell phones).
7. Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When the new device is successfully activated and connected, the screen displays Device connected. You hear a confirmation tone.

Note: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure completes. It may take up to 2 minutes to reconnect.

Download directory

You can download up to 4 cell phone directories (phonebooks) to your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587

telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Before downloading a directory, make sure the cell phone is paired, active, and connected to your telephone system.

Place your cell phone next to the telephone base when you download a cell phone directory to your telephone system.

To download a cell phone directory:

1. Press MENU on the telephone base in idle mode.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Download dir, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight a device, then press SELECT.

5. Press ▼CALLER ID or ▲DIRECTORY to highlight one of the following options:

6. Phone memory - download all contacts stored in your phone memory.

7. SIM card only - download all contacts stored in your SIM card.
8. Phone and SIM - download all contacts stored in both your phone memory and SIM card.

Press SELECT. During the download, the telephone base displays the progress. All handsets display Downloading....

Bluetooth setup

- Your cell phone may require a passcode. In this case the screen displays Check cellular. ENTER PASSCODE. Enter the cell phone passcode into the telephone base and press SET to save.

- Your cell phone may require you to press a key to confirm the directory download.

If the selected device's directory has already been downloaded to your telephone system, the telephone base displays the last update date of your cell phone. The directory stored on your telephone system for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries (page 93), those changes will be lost. Press NEXT to start the download.

If you already have 4 downloaded directories, the telephone base displays Memory is full. Replace existing directory?. Press YES . Highlight the cell phone directory to be replaced and press SELECT. The screen displays Replace Cell Phone X directory? (Cell Phone X represents the device name of your cell phone). Press YES to confirm.

1. When the downloading process completes, the telephone base displays Download ended XXXX entries saved. (XXXX represents the total number of the downloaded entries). Press OK to return to the Bluetooth menu.

Notes:

• With certain cell phones, downloading from the SIM card is not supported. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see your cell phone's user's manual.
  If Phone memory is chosen but with no entries saved, the telephone base displays No entries found. Download from SIM only?. Press YES to confirm. If SIM card only is chosen but with no entries saved, the telephone base displays No entries found. Download from Phone only?. Press YES to confirm. If Phone and SIM are chosen but with no entries saved in either or both directories, the telephone base displays No entries found. Download from Phone only?. Press YES to confirm.
  When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three category descriptions may not transfer to your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.

Bluetooth

Bluetooth setup

Interruption to directory download

If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and the telephone base displays Download failed and all the handsets display Download fail after the call ends. When you try to view the downloaded directory, the telephone base and handsets display Last Download failed: MM/DD/YY. You need to download the directory again (see page 30).

When you are downloading a directory from a cell phone and you wish to stop the download process, you may press STOP. The telephone base displays Download directory cancelled. The telephone base displays Download failed and all handsets display Download fail when the telephone returns to idle mode.

Note: During the download process, do not attempt to make changes to your cell phone directory.

View the directory download information

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Directory, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to choose the desired downloaded directory, then press OPTION.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight Last update, then press SELECT.

- The telephone base displays Cell Phone X Last update MM/DD/YY Total #XXXX (Cell Phone X represents the device name of your cell phone). -OR-

The telephone base displays Cell Phone X Last Download failed: MM/DD/YY if there was an interruption during that directory download.

1. Press OK to exit.

Note: If a handset tries to access the directory while a Bluetooth directory download is in progress, the screen shows Not available at this time.

Change PIN

You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000.

To change the PIN:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Change PIN, then press SELECT. The telephone base displays ENTER NEW PIN and the existing PIN.

4. Use the dialing keys to enter a new 4-digit code.

5. Press X/DELETE to erase a digit.

6. Press and hold X/DELETE to erase all digits.

7. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

8. Press SET to save.

Cell ringer

If this feature is on and you have connected an iPhone device (iOS 4.1 or later) to your telephone system, the telephone plays your iPhone ringtone when there is incoming call.

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Bluetooth, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Cell ringer, then press SELECT.
4. If there are more than one paired device on the device list, press ▼CALLER ID or ▲DIRECTORY to highlight the desired device, then press SELECT.

1. Press ▼CALLER ID or ▲DIRECTORY to choose On or Off, then press SET.

Note: The quality of ringtone played on your telephone is subject to individual ringtone characteristics.

Bluetooth

Remote voice control

If you have connected a cell phone to the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone system, you can activate the voice-controlled application (voice app) of the cell phone, such as Siri®, Google Now™ or S Voice®, using your handset or telephone base.

The remote voice control feature works with:

Voice-controlled application	Siri Google Now $ Voice
Operation System (Versions supported)	iOS (8 or above)	Android (4 or above)	Android (4 or above)

Before using the remote voice control feature, make sure you checked the following:

• Your cell phone is paired and connected to your telephone system via Bluetooth.
• No Bluetooth applications are running in the background of your cell phone.
• Keep your cell phone within 15 feet of the telephone base.
• Do not lock up your cell phone's screen or set passcode for activating the voice app.
• Make sure you have turned on or logged in to the applications on your cell phone that you will be sending your voice commands, such as GPS, e-mail and social networking accounts.
• Your cell phone's data or Wi-Fi signal is in full strength and your cell phone can connect to the Internet.
• Try to activate the voice app on your cell phone to ensure it is in place.

Siri® is a registered trademark of Apple Inc.

Google Now ^TM is a trademark of Google Inc.

S Voice® is a registered mark of Samsung Electronics Co., Ltd.

Remote voice control

Activate remote voice control

1. Press VOICE on the handset or telephone base.

If you have connected two cell phones to the telephone, the telephone shows Activate remote voice control of 1: Cell Phone X 2: Cell Phone Y (Cell Phone X and Cell Phone Y represent the device names of your cell phones). Press CELL 1 or

Handset

Telephone base

1. The telephone then shows Activating remote voice control....

- If the activation fails, the telephone displays Connection timeout. Please check cell status. Press OK and try again.

1. When the telephone base or handset plays the confirmation tone as forwarded by the cell phone's voice app, start speaking toward the telephone base or handset, and then wait for feedback. Make reply to the voice app's feedback, if necessary.

- You can press 📋/SPEAKER on the handset to turn off the speakerphone and listen to the feedback through the handset earpiece.

1. To end the current remote voice control session, press END on the telephone base or handset. You can restart by following Steps 1-3 mentioned above.

Bluetooth

Remote voice control

Notes:

Once you have activated the remote voice control feature, you are using your cell phone's voice app to operate your cell phone.
Please check the cell phone user's manual and the voice app's help topics to find out what commands you can use and any limitations of the voice app.
Some cell phone manufacturers or network carriers may customize the phone's operating system and implement their own voice app. If you want to use Google Now, you need to manually set it as your default voice app. For detailed instructions, refer to your cell phone user's manual, or contact your cell phone's manufacturer or network carrier. You may also go to "Google Product Forums" on the Internet and check the corresponding help topics.
Due to the settings of certain cell phones and voice apps, your cell phone may not support the remote voice control feature. Contact your cell phone's manufacturer or network carrier, or check the voice app's help topics if you encounter any problems.
During the remote voice control activation, if your Android cell phone comes with both a dedicated voice app and Google Now, it may prompt you to select which voice app to use, and whether use it for just once or always. Select the desired options. If you do not respond to your cell phone's prompt in time, the telephone displays Connection timeout. Please check cell status.. Press OK and try again.
If the cell phone is in use, the telephone displays Bluetooth system busy.
If you receive a landline or cell line incoming call when you have activated remote voice control on a connected cell phone, the remote voice control operation will be ended.
The feature may be ended automatically by your cell phone. For example, a cell call has been established via the remote voice control feature and the call has just ended.
If you need to press dialing keys (0-9, TONEX, QUIET#) during a cell call, please make the call using the cell lines of your telephone system instead of using the voice app via the remote voice control feature (see Make, answer or end a cell call on page 55).

Telephone settings

Handset and telephone base settings

Use the menu to change the cordless handset or telephone base settings.

1. Press MENU on the handset or telephone base when it is not in use to enter the main menu.
2. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.
3. Press SELECT to select the highlighted item.

Note: Press OFF/CANCEL on the handset, or press CANCEL on the telephone base to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CANCEL on the handset, or press and hold CANCEL on the telephone base to return to idle mode.

Telephone settings

Handset and telephone base settings

Ringer volume

You can set the ringer volume for incoming calls on all lines. A ringer off icon shows when the volume is set to off.

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Ringers, then press SELECT.
3. Press SELECT again to select Ringer volume.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to sample each volume level.
5. Press SET to save your preference. There is a confirmation tone and the screen returns to the previous menu.

-OR-

1. Press ▼VOLUME▲ on the telephone base to set the ringer volume of the telephone base while it is in idle mode.
2. Press SET to confirm and you hear a confirmation tone.

Notes:

Changing the handset ringer volume does not affect the base ringer volume.
If the ringer volume is set to off, that handset or the telephone base is silenced for all incoming calls.
The ringer volume level also determines the ringer levels of intercom calls (page 73).
If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly display Caller ID won't be announced.

Telephone settings

Handset and telephone base settings

Ringer tone

You can select the ringer tones for incoming home and cell calls.

To select a ringer tone:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Ringers, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Ringer tone, then press SELECT.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight All lines, Home, Cell 1 or Cell 2, then press SELECT.
5. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to sample each ringer tone. A sample of each ringer tone plays as you scroll through the choices.
6. Press SELECT to select and save your choice. You hear a confirmation tone.

Note: If you turn off the ringer volume, you will not hear ringer tone samples.

Handset and telephone base settings

Set date/time

The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn off the date and time settings of the caller ID service and set the date and time manually (see Use caller ID to automatically set date and time on page 47).

After a power failure or handset registration, the system prompts you to set the date and time.

To set the date and time manually:

1. Press MENU in idle mode to enter the main menu.

2. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Set date/time and then press SELECT.

3. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to select the month, then press NEXT, or enter the number using the dialing keys.

4. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to select the day, then press NEXT, or enter the number using the dialing keys.

5. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to select the year, or enter the number using the dialing keys, then press NEXT to move on to set the time.

6. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to select the hour, then press SAVE, or enter the number using the dialing keys.

7. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to select the minute, then press SAVE, or enter the number using the dialing keys.

Telephone settings

Handset and telephone base settings

1. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight AM or PM, or press 2 for AM or 7 for PM. Press SAVE to confirm. There is a confirmation tone and the screen returns to the previous menu.

Note: If the clock is not set when a message is recorded, the system announces, "Time and day not set," before it plays the message.

LCD language

You can select the language used for all screen displays.

1. Press MENI in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Settings, then press SELECT.
3. Press SELECT to choose LCD language.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight English, Français or Español, then press SELECT. The screen prompts Set English/Français/Español as LCD language?
5. Press YES to save your preference. There is a confirmation tone and the screen returns to the previous menu. Press NO to cancel the operation.

Note: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU on the handset or telephone base in idle mode, then enter 364#. Press OFF/CANCEL after the confirmation tone.

Handset and telephone base settings

Caller ID announce

The caller ID announce feature lets you know who's calling without having to look at the display. When you have an incoming call, the handset and/or base speaks "Call from..." and the name of the caller based on the directory or caller ID information. If the caller's name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller's phone number is also private or unknown, no information will be announced. The default setting is On.

To turn on or off the caller ID announce feature:

1. Press MENI in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Caller ID annc, then press SELECT.
3. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to highlight On or Off, then press SELECT. There is a confirmation tone. The handset and telephone base screen show CID Annc ON/OFF on all HS & BS briefly before returning to the previous menu.
   The caller ID announce feature is turned on or off on all handsets and on the telephone base.

Notes:

To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.
If you have paired an AT&T TL80133 DECT 6.0 cordless speakerphone to the telephone base, the caller ID announce setting for all devices also applies to the cordless speakerphone. When the setting is On, the cordless speakerphone speaks "Call from..." and the name of the caller based on the directory or caller ID information during an

incoming call. If the caller's name is unavailable, the phone number up to the last 11 digits will be announced.

- When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.

This feature does not announce information for call waiting calls.

It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone will not have time to announce the caller's information.

- Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.

- When this feature is on, the telephone plays both the caller ID information and the ringer at the same time when there is an incoming call.

- Caller ID announce is available in English only.

Handset and telephone base settings

Set speed dial voicemail number

This feature lets you save your voicemail number for easy access when you press and hold the ✉ key.

To save your voicemail number:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Settings, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Voicemail #, then press SELECT.
4. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.

- Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to move the cursor to the left or right.

• Press MUTE/DELETE on the handset, or press X/DELETE on the telephone base to erase a digit.
• Press and hold MUTE/DELETE on the handset, or press and hold X/DELETE on the telephone base to erase all digits.

- Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

1. Press SAVE to save. There is a confirmation tone and the screen displays Voicemail # saved, then returns to the previous menu.

Voicemail (visual message waiting) indicator

If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages. New voicemail and 📋 appear on the screens.

Notes:

This feature does not indicate new messages recorded on your phone's built-in answering system.
For more information about the difference between your answering system and voicemail, see page 160.

Telephone settings

Handset and telephone base settings

Clear voicemail indication

Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and 📋 icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To manually turn off the new voicemail indicators:

1. Press MENU when in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Settings, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Clear voicemail, then press SELECT. The screen shows Reset Voicemail Indication?
4. Press YES to turn the voicemail indication off. There is a confirmation tone and the screen returns to the previous menu.

Notes:

Your telephone service provider voicemail may alert you to new messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.

Telephone settings

Handset and telephone base settings

Key tone

The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.

1. Press MEN in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Settings, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Key tone, then press SELECT.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to select the desired volume or Off.
5. Press SET to save your preference. There is a confirmation tone and the screen returns to the previous menu.

Telephone settings

Handset and telephone base settings

Use caller ID to automatically set date and time

If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Follow the steps mentioned below, to turn the CID time sync feature on or off. The default setting is On.

1. Press MEN in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Settings, then press SELECT.

3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to CID time sync, then press SELECT.

4. Press ♥CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to highlight On or Off, then press SELECT to save. There is a confirmation tone and the screen returns to the previous menu.

Telephone settings

Handset and telephone base settings

Home area code

If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.

This feature makes it easy for you to place a call from the caller ID log. If you dial ten digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only seven digits.

To set the home area code:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Directory, then press SELECT.
3. Press OPTION to choose Home.
4. Press CID or DIR on the handset to scroll to Home areacode, then press SELECT. The screen briefly shows Only for 7 digit dial from CID. -OR-

Press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Home area code, then press SELECT. The screen briefly shows Only for 7 digits dialing from Call

1. Use the dialing keys to enter a three-digit home area code.

2. Press MUTE/DELETE on the handset, or X/DELETE on the telephone base to erase a digit.

3. Press and hold MUTE/DELETE on the handset, or X/DELETE on the telephone base to erase all digits.

4. Press SAVE to confirm. There is a confirmation tone. The handset screen shows Areacode will not show in CID and the telephone base screen shows Area code will not show in Caller ID log briefly before returning to the previous menu.

Note: If in the future, your telephone service provider requires you to dial ten digits to make a local call (area code plus telephone number), you need to delete your home area code. With the home area code displayed, press and hold MUTE/DELETE on the handset or press and hold X/DELETE on the telephone base until the digits are deleted, and then press SAVE. The home area code is now restored to its default setting of ____ (empty).

Telephone settings

Handset and telephone base settings

Cell area code

Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.

If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.

To set the cell area code:

1. Press MENU in idle mode to enter the main menu.

2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Directory, then press SELECT.

3. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to highlight the desired downloaded directory, then press OPTION.

4. Press CID or DIR on the handset to scroll to Cell areacode, then press SELECT. The screen briefly shows Only for 7 digit dial from CID.

-OR-

Press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Cell area code, then press SELECT. The screen briefly shows Only for 7 digits dialing from Caller ID log.

1. Use the dialing keys to enter the desired cell area code.

- Press MUTE/DELETE on the handset, or X/DELETE on the telephone base to erase a digit.

- Press and hold MUTE/DELETE on the handset, or X/DELETE on the telephone base to erase all digits.

1. Press SAVE to confirm. There is a confirmation tone. The handset screen shows Areacode will not show in CID and the telephone base screen shows Area code will not show in Caller ID log briefly before returning to the previous menu.

Telephone settings

Handset and telephone base settings

Dial mode

The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone.

To set the dial mode:

1. Press MENI in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Settings, then press SELECT.

3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Dial mode, then press SELECT.

4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Touch-tone or Pulse, then press SELECT. There is a confirmation tone and the screen returns to the previous menu.

Handset and telephone base settings

QUIET mode

When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.

When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.

To turn QUIET mode on:

1. Press and hold QUIET # in idle mode to enter the QUIET mode setting screen. The screen shows Set quiet mode duration (1 to 12 hours) _.
2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press SELECT. Your screen briefly shows Answering sys is ON during quiet mode and then Quiet mode on in the idle screen.

To turn QUIET mode off:

- While QUIET mode is on, press and hold QUIET #. The screen shows Quiet mode is off and you hear a confirmation tone.

Notes:

If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.
The PTT function is not available when QUIET mode is on.
When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened home calls will be sent to the answering system after screening. For more information on Smart call blocker, see page 108.

Telephone settings

Handset and telephone base settings

No line alert

If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn the no line alert off using the code, as described below.

To turn off the no line alert:

Press MENU on the handset or telephone base in idle mode, then enter x662#. You hear a confirmation tone.

To turn the no line alert back on:

Press MENU on the handset or telephone base in idle mode, then enter ¥661#. You hear a confirmation tone.

Cell alert

If you have downloaded the Connect to Cell application and use the Alerts manager (page 20), there are message notifications sent to your telephone system. Your telephone system beeps once when your Android cell phone receives text messages, e-mails or social media updates. You can turn the alert tone on or off using the code, as described below.

To turn the alert tone off:

Press MENU on the handset or telephone base, then enter ¥252#. You hear a confirmation tone.

To turn the alert tone back on:

Press MENU on the handset or telephone base, then enter ¥251#. You hear a confirmation tone.

Make, answer or end a home call

Using a cordless handset:

To make a home call:

Press ⏻HOME/FLASH or ⏻/SPEAKER, then enter the telephone number.

To predial a home call:

Enter the telephone number, then press HOME/FLASH or ▶/SPEAKER.

To answer a home call:

- Press ⏠HOME/FLASH or 📋/SPEAKER, CELL 1¶, CELL 2¶ or any dialing key (0-9 or TONE✗).

To end a home call:

Press OFF/CANCEL, or put the handset in the telephone base or charger.

Notes:

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press MUTE/DELETE to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

- You cannot answer a home call using your connected cell phone.

Using the telephone base:

To make a home call:

- Press HOME on the telephone base, then enter the telephone number.

To predial a home call:

- Enter the telephone number, then press HOME.

To answer a home call:

- Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONEX).

To end a call a home call:

Press HOME.

Notes:

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press X/DELETE to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

Telephone operation

Make, answer and end a call

Using a Bluetooth headset:

You can use a Bluetooth headset for home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance.

Please see the user's manual of your Bluetooth headset for more information.

To answer a home call using a Bluetooth headset:

- Press the call key on your headset.

To end a home call using a Bluetooth headset:

- Press the call key on your headset.

To transfer a call from the telephone base to a Bluetooth headset:

- Press OPTION on the telephone base, then press ▼CALLER ID or ▲DIRECTORY to highlight Use BT Headset and then press SELECT. The telephone base displays Transferring audio to Headset A.

Call waiting on the home line

If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear a tone.

- Press ⏠HOME/FLASH on the handset, or press PTT/FLASH on the telephone base to put your current call on hold and take the new call.

Notes:

If the Smart call blocker feature is on and in screening mode, and you receive a call waiting home call:

- If you have already picked up a screened home call, the telephone checks whether the call waiting call's number can be found in the directory, block list or allow list. It also checks whether the caller name is in the star name list. After that, the telephone displays the caller ID information or Blocked call accordingly. You can press

HOME/FLASH or 📋/SPEAKER to take the new call.

- If the telephone is screening a home call, the call waiting call will be ignored and logged as missed call in the caller ID log.

The screening feature of Smart call blocker is applicable to home calls only:

Make, answer or end a cell call

The CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 can be used to make or answer calls on the cell line. You can connect a maximum of 4 Bluetooth enabled cell phones to the telephone base. Both cell phones can be used on cell calls at the same time.

Using a cordless handset:

To make a cell call:

- Press CELL 1(☐) or CELL 2(☐). Enter the telephone number, then press DIAL.

To predial a cell call:

- Enter the telephone number, then press CELL 1(☐) or CELL 2(☐).

To answer a cell call:

- Press ⚠HOME/FLASH or 📋)/SPEAKER, CELL 1( ), CELL 2( ) or any dialing key (0-9 or TONE).

To end a cell call:

Press OFF/CANCEL, or put the handset in the telephone base or charger.

Using the telephone base:

To make a cell call:

1. Press CELL 1 or CELL 2, then enter the telephone number.
2. Press DIAL.

To predial a cell call:

Enter the telephone number, then press CELL 1 or CELL 2.

To answer a cell call:

- Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE✗).

To end a cell call:

- Press CELL 1 or CELL 2.

Notes:

• You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the telephone base.
  If you do not want to answer the call, press REJECT.

Telephone operation

Make, answer and end a call

When you try to make a cell call but your cell phone is not connected to the base, the telephone base displays Cellular phone not connected. Please connect to proceed.. Press CONNECT to connect your cell phone to the telephone system. Refer to Bluetooth connection from idle mode on page 26 and Connect/disconnect an active device on page 27.
Make a cell call using the cell lines of your telephone system instead of the remote voice control feature, if you need to press dialing keys (0-9, TONEX, QUIET#) during a call.

Call waiting on the cell line

If you subscribe to call waiting service from your cell phone service provider, and someone calls while you are already on a call, you hear a beep.

Using a cordless handset:

• Press CELL 1(●) or CELL 2(●) to put your current call on hold and take the new call.
• Press CELL 1(●) or CELL 2(●) at any time to switch back and forth between calls.

-OR-

Press SWAP to switch. To switch back, press CELL 1 or CELL 2.

Using the telephone base:

• Press SWAP on the telephone base. The original call is put on hold and you take the new call.
• Press OPTION on the telephone base. Press ▼CALLER ID or ▲DIRECTORY to highlight Swap Cell X. Press SELECT to resume the original call. The other incoming cell call is put on hold.

Notes:

If the Smart call blocker feature is on and in screening mode, and you receive a call waiting cell call:
- If you have already picked up a screened home call, the telephone checks whether the call waiting cell call's number can be found in the block list. If yes, the telephone displays Blocked call and rejects the call.
The screening feature of Smart call blocker is applicable to home calls only:

Answer an incoming cell call while on a home call

If you are on a home call and you receive an incoming cell call, you hear a beep and 📋 or 2 📋 displays on the handset or telephone base you are using. The telephone base and all other handsets ring.

To answer the incoming cell call:

Using a cordless handset or the telephone base:

- Press CELL 1(●) or CELL 2(●) on the handset. The home call is automatically placed on hold; all other handsets and the telephone base display Home call on hold and Cell 1/2 line in use, alternately.

To end the cell call:

Using a cordless handset:

- Press OFF/CANCEL on the handset. The home line is still on hold. The telephone base and all other handsets display Home call on hold.

Using the telephone base:

- Press CELL 1 or CELL 2 on the telephone base. The home line is still on hold. All handsets display Home call on hold.

To resume the home call on hold:

Using a cordless handset:

Press ⏠HOME/FLASH on the handset.

Using the telephone base:

- Press HOME on the telephone base.

Answer a home call while on a cell call

If you are on a cell call and you receive an incoming home call, you hear a beep and 📁 displays on the handset or telephone base you are using. The telephone base and all other handsets ring.

To answer the incoming home call:

Using a cordless handset:

- Press HOME/ FLASH on the handset. The cell call is automatically placed on hold and the telephone base displays Cell 1/2 call on hold and Home line in use, alternately.

Using the telephone base:

- Press HOME on the telephone base. The cell call is automatically placed on hold. All handsets display Cell 1/2 call on hold and Home line in use, alternately.

To end the home call:

Using a cordless handset:

- Press OFF/CANCEL on the handset. The cell line is still on hold. The telephone base and all handsets display Cell 1/2 call on hold.

Using the telephone base:

- Press HOME on the telephone base. The cell line is still on hold. The telephone base and all handsets display Cell 1/2 call on hold.

To resume the cell call on hold:

Using a cordless handset:

- Press CELL 1(●) or CELL 2(●) on the handset.

Using the telephone base:

- Press CELL 1 or CELL 2 on the telephone base.

Note: If you have turned on your answering system and you do not answer the incoming home call, the call is answered by your answering system.

Conference home and cell calls

When you have calls established on the home and cell lines, you can create a 3-way conference.

To conference both home and cell calls:

1. Press OPTION on the handset or telephone base.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Conference.
3. Press SELECT. The conferencing device's screen displays Conf.

To select an option while on a conference call:

1. Press OPTION on the handset or telephone base.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight one of the following options:
   Hold
3. End Home line
4. End Cell 1/2 line
   Equalizer
5. Caller ID log

6. Directory

7. Press SELECT.

To end a conference call:

- Press OFF/CANCEL on the handset or HOME on the telephone base. You can also put the handset back in the telephone base or charger.

Using the home and cell lines together:

• You can be on two different calls at the same time using the cell line and home line with two handsets.
• You can be on a call using the cell line and a Bluetooth headset via the home line at the same time.
  If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 device.
  Your cell phone is being used for the phone call so only features that are normally available during a call can be used.
• Press the same key at any time to switch back and forth between calls.

Handset speakerphone

During a call, press 📄SPEAKER on the handset to switch between the speakerphone and normal handset use. In speakerphone mode, press OFF/CANCEL or return the handset to the telephone base or charger to hang up.

Volume control

While on a call, you can adjust the listening volume on the handset or telephone base.

If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 handsets or telephone base.

To adjust the listening volume of a handset:

- Press √ VOLUME ∧ on the handset while on a call.

To adjust the listening volume of the telephone base:

- Press ▼ VOLUME ▲ on the telephone base while on a call.

Note: The handset earpiece volume setting (1-6) and speakerphone volume setting (1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is also independent.

Options while on calls

Silence the ringer

When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

- Press MUTE, OFF/CANCEL, MUTE/DELETE or QUIET # on the handset. The handset screen shows Ringer muted.

To silence the base ringer:

Press MUTE, MUTE, CANCEL or QUIET #.

The telephone base displays Ringer muted.

Mute

Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you.

Using a cordless handset:

To mute a call:

- While on a call, press MUTE/DELETE. When mute is on, the handset shows Muted for a few seconds and MUTE icon displays until you turn off mute.

To end mute a call:

- Press MUTE/DELETE again. When mute is off, Microphone ON appears temporarily on the handset.

Using the telephone base:

To mute a call:

- While on a call, press MUTE. When mute is on, the MUTE light turns on. The telephone base shows Muted for a few seconds and MUTE icon displays until you turn off mute.

To end mute a call:

- Press MUTE again. When mute is off, Microphone ON appears temporarily on the telephone base.

Mute is automatically canceled when you end the call.

Options while on calls

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

1. During a call, press TONEX on the handset or telephone base.
2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.

Hold

You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.

To place a home call on hold:

While on a home call, press OPTION, and then press SELECT on the handset or telephone base to select HOLD. Home call on hold appears on the handsets and telephone base. ⚠HOME/FLASH flashes on the handsets and HOME flashes on the telephone base.

To resume a home call on hold:

- Press ⚠HOME/FLASH on handsets or HOME on the telephone base.

To place a cell call on hold:

- While on a cell call, press OPTION, and then press SELECT on the handset or telephone base to select HOLD. Cell 1/2 call on hold appears on the handsets and telephone base. CELL 1 or CELL 2 on the handsets and CELL 1 or CELL 2 on the telephone base flash.

To resume a cell call on hold:

- Press CELL 1(●) or CELL 2(●) on the handset, or press CELL 1 or CELL 2 on the telephone base.

Equalizer

The equalizer feature enables you to change the quality of the audio to best suit your hearing.

Using a cordless handset or the telephone base:

1. While on a home call or cell call, press OPTION.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Equalizer, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to select Treble 1, Treble 2, Bass or Natural (the default setting), then press SELECT.

Notes:

If you switch the call between the handset and speakerphone by pressing ▶/SPEAKER, the audio setting remains unchanged.
The current equalizer setting remains unchanged until you select a new setting.

Chain dialing

Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID log or redial memory while you are on a call.

Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

Using a cordless handset:

To access the directory while on a call:

1. Press OPTION.
2. Press CID or DIR to scroll to Directory, then press SELECT.
3. Press CID or DIR to scroll to the desired directory, then press REVIEW.
4. Press CID or DIR to highlight the desired entry or perform an alphabetical search (page 92).
5. Press DIA to dial the number shown.

Telephone operation

Options while on calls

To access the caller ID log while on a call:

1. Press OPTION.
2. Press ♥CID or ^DIR to scroll to Caller ID log, then press SELECT.
3. Press CID or DIR to scroll to the desired entry, then press CALL to dial the number shown.

To access the redial list while on a call:

1. Press REDIAL/PAUSE to show the most recently dialed number.

2. Press CID or DIR to scroll to the desired number, or press REDIAL/PAUSE repeatedly to find the desired number. Press DIAL to dial the number shown.

Using the telephone base:

To access the directory while on a call:

1. Press OPTION.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Directory and then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to the desired directory, then press REVIEW.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to the desired entry. Press DIAL to dial the number shown.

To access the caller ID log while on a call:

1. Press OPTION.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Caller ID log and then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to the desired number.
4. Press CALL to dial the number shown.

To access the redial list while on a call:

1. Press REDIAL/PAUSE to show the most recently dialed number.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to the desired number, or press REDIAL/PAUSE repeatedly to find the desired number. Press DIAL to dial the number shown.

Telephone operation

Options while on calls

Notes:

You cannot edit a directory entry while on a call. For more details about the directory, see pages 86-96.
- You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID log, see pages 97-107.
If you press REDIAL/PAUSE while on a call, you can only view the ten most recently dialed numbers but you cannot erase the entries. For more details about the redial memory, see pages 66-70.
Press OFF/CANCEL on the handset or CANCEL on the telephone base to exit redial, directory or caller ID log when on a call.

Redial

The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent.

Review the redial list

To review the redial list of a handset:

1. Press REDIAL/PAUSE in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse through the list. The handset beeps twice at the end of the list.
3. Press OFF/CANCEL to exit.

To review the redial list of the telephone base:

1. Press REDIAL/PAUSE in idle mode.
2. Press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to browse through the list. The telephone base beeps twice at the end of the list.
3. Press CANCEL to exit.

Dial a redial entry

To dial a redial entry on a handset:

1. Press ⚠HOME/FLASH, or ▶/SPEAKER to use the home line, then press REDIAL/PAUSE to enter the redial list.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.
3. Press DIAL to dial the number displayed.

-OR-

1. Press CELL 1 or CELL 2 to use the cell line, then press REDIAL/PAUSE to enter the redial list.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.
3. Press INSER to insert the desired number.
4. Press DIAL to dial the number displayed.

Telephone operation

Redial

You can also select a redial entry before dialing.

1. Press REDIAL/PAUSE in idle mode.
2. Press ♥CID, ^DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.
3. Press ⚠HOME/FLASH, or ⚠SPEAKER to call using the home line, or CELL 1 ⚠CELL 2 to call using the cell line.

-OR-

You can insert the area code to the redial number before dialing.

1. Enter the area code in idle mode, then press REDIAL/PAUSE
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays, then press INSERT. The area code will be added in front of the selected redial number.
3. Press ⚠HOME/FLASH, or ⚡SPEAKER to call using the home line, or CELL 1 ⚙CELL 2 ⚗call using the cell line.

To dial a redial entry on the telephone base:

1. Press HOME to use the home line, then press REDIAL/PAUSE to enter the redial list.
2. Press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.
3. Press DIAL to dial the number displayed.

-OR-

1. Press CELL 1 or CELL 2 to use the cell line, then press REDIAL/PAUSE to enter the redial list.
2. Press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.
3. Press INSERT to insert the desired number.
4. Press DIAL to dial the number displayed.

Telephone operation

Redial

You can also select a redial entry before dialing.

1. Press REDIAL/PAUSE in idle mode.
2. Press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays. The telephone base beeps twice at the end of the list.
3. Press HOME to call using the home line, or CELL 1 or CELL 2 to call using the cell line.

-OR-

You can insert the area code to the redial number before dialing.

1. Enter the area code in idle mode, then press REDIAL/PAUSE.
2. Press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays, then press INSERT. The area code will be added in front of the selected redial number.
3. Press HOME to call using the home line, or CELL 1, CELL 2 to call using the cell line.

Save a redial entry to the directory

Using a cordless handset:

1. Press REDIAL/PAUSE in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays.
3. Press SAV .

4. The screen displays Edit number. Use the dialing keys to edit the number, if necessary.

5. Press MUTE/DELETE or BACKSP to erase a digit.

6. Press and hold MUTE/DELETE to erase all digits.

- Press CID, DIR to move the cursor to the right or left.

- Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

1. Press NEXT.
2. Press ♥CID, ^DIR to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays Enter name. Use the dialing keys to enter a name.

2. Press MUTE/DELETE or BACKSP to erase a character.

3. Press and hold MUTE/DELETE to erase all characters.

4. Press CID or DIR to move the cursor to the right or left.

5. Press SAVE. The screen displays Saved to directory and you hear a confirmation tone.

Telephone operation

Redial

Using the telephone base:

1. Press REDIAL/PAUSE in idle mode.

2. Press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to browse until the desired number displays.

3. Press SAV .

4. The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.

5. Press X/DELETE or BACKSP to erase a digit.

6. Press and hold X/DELETE to erase all digits.
7. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the right or left.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT.

10. Press ▼CALLER ID or ▲DIRECTORY to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays ENTER NAME. Use the dialing keys to enter a name.

2. Press X/DELETE or BACKSP to erase a character.

3. Press and hold X/DELETE to erase all characters.

4. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the right or left.

5. Press SAVE. The screen displays Saved to directory and you hear a confirmation tone.

Delete a redial entry

1. Press REDIAL/PAUSE on the handset or telephone base in idle mode.
2. Press CID or DIR on the handset, or press CALLER ID, DIRECTORY on the telephone base.

-OR-

Press REDIAL/PAUSE repeatedly to browse until the desired number displays.

1. Press MUTE/DELETE on the handset or X/DELETE on the telephone base to delete the displayed number. You hear a confirmation tone.

Telephone operation

Handset locator

The handset locator feature is useful if you misplace any handsets.

To start paging:

Press 📋/HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. All idle handsets ring and display ** Paging **.

Note: If you press OFF/CANCEL, QUIET#, MUTE/DELETE or MUTE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.

To stop paging:

- Press ⏠HOME/FLASH, ⏻/SPEAKER, or any dialing key (0-9, TONE ✗) on the handset(s).

-OR-

- Press 📋/HANDSET LOCATOR, MUTE, CANCEL or STOP on the telephone base.

Multiple handset use

Join a call in progress

Another handset can join you on an outside call. The call continues until all people hang up. You can share an outside call with telephone base and up to 4 system handsets.

To join a home call:

Using a cordless handset:

Press ⏻HOME/FLASH or ⏻/SPEAKER on another handset to join the call.

Using the telephone base:

Press HOME to join the call.

To join a cell call:

Using a cordless handset:

Press CELL 1(●) or CELL 2(●) on another handset to join the call.

Using the telephone base:

Press CELL 1 or CELL 2 to join the call.

Intercom

Use the intercom feature for conversations between two handsets, a handset and the telephone base, or a handset/telephone base and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (model AT&T CLP99007), cordless headsets and speakerphones for this telephone base to expand your telephone system (up to 12 handsets or 10 cordless handsets and two cordless headsets/speakerphones).

Using a cordless handset:

1. Press MENU in idle mode to enter the main menu. Press ▼ CID or ▲ DIR to scroll to Intercom, then press SELECT.

2. If you have one handset and no other registered devices, the handset shows Calling base.
   If you have other registered device(s) or more than one handset, the handset shows INTERCOM TO: Use the dialing keys to enter a specific device number (0 for the telephone base, 1-9 for handsets 1-9, TONE ✕ followed by 0-2 for handsets 10-12, or # for a single headset/speakerphone, # followed by 1 or 2 for headset/speakerphone 1 or 2, or TONE ✕ followed by # for all devices), or press ✕CID or ▲DIR to scroll to the desired device and press SELECT. Your handset screen shows Calling HANDSET X, Calling BASE 0, Calling headset or Calling all devices.

The destination device(s) rings and shows HANDSET is calling, HANDSET X is calling or HANDSET X is calling all (HANDSET represents the handset name, X represents the handset number).

1. To answer the intercom call, press HOME/FLASH, 📋/SPEAKER, CELL 1( ), CELL 2( ) or any dialing key (0-9, TONEX) on the destination handset, or press HOME on the telephone base. Both devices now show Intercom.
2. To end the intercom call, one party presses END, OFF/CANCEL, or places the handset back in the telephone base or charger; or one party presses END on the telephone base. The other party hears four beeps. Both devices display Intercom ended.

Using the telephone base:

1. Press MENU in idle mode to enter the main menu.

Press ▼CALLER ID or ▲DIRECTORY to scroll to Intercom, then press SELECT.

• If you have one handset and no other registered devices, the telephone base shows Calling HANDSET X.
  If you have other registered device(s) or more than one handset, the telephone base shows INTERCOM TO: Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed

by 0-2 for handsets 10-12, or # for a single headset/speakerphone, # followed by 1 or 2 for headset/speakerphone 1 or 2, or TONEX followed by # for all devices), or press ▼ CALLER ID or ▲ DIRECTORY to scroll to the desired handset and press SELECT. The telephone base shows Calling HANDSET X or Calling all.

The destination handset(s) rings and shows Base is calling, BASE 0 is calling or BASE 0 is calling all.

1. To answer the intercom call, press HOME, CELL 1, CELL 2 or any dialing key (0-9, TONEX) on the telephone base. Both the base and the handset now show Intercom.
2. To end the intercom call, one party presses END, OFF/CANCEL, or places the handset back in the telephone base or charger; or one party presses END on the telephone base. The other party hears four beeps. Both devices display Intercom ended.

Notes:

Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL on the handset or END on the telephone base.
If the called party does not answer within 100 seconds, or if the device is in use, on a call or out of range, the initiating device shows No answer. Try again..
To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the handset, or press CANCEL or MUTE on the telephone base.
- You can only use one pair of devices at a time to make intercom calls.
For cordless headsets and speakerphones, refer to the corresponding user's manual on how to answer and end an intercom call.
If a total of two cordless headset(s) and/or speakerphone(s) are registered to the telephone base, they appear as HEADSET 1 and HEADSET 2, respectively, in the intercom menu.

Answer an incoming call during an intercom call

When you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone.

To answer a home call during an intercom call:

Using a cordless handset:

• Press ⏻HOME/FLASH to answer the home call. The intercom call ends automatically.
• Press OFF/CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring. You can press HOME/FLASH to answer the call.

Using the telephone base:

• Press HOME to answer the home call and the intercom call ends automatically.
• Press BACK and then END to end the intercom call without answering the incoming call. The telephone continues to ring. You can press HOME to answer the call.

To answer a cell call during an intercom call:

When you receive an incoming cell call during an intercom call, the two handsets on the intercom call hear an alert tone.

Using a cordless handset:

- Press CELL 1(☐) or CELL 2(☐) to answer the cell call and the intercom call ends automatically.

Using the telephone base:

- Press CELL 1 or CELL 2 to answer the cell call. The intercom call ends automatically.

Notes:

If Smart call blocker is on and in screening mode, the telephone will screen incoming calls with numbers that are not saved in your directory or allow list, or with names that are not saved in the star name list. See About Smart call blocker on page 108.
For cordless headsets and speakerphones, refer to the corresponding user's manual on how to answer an incoming call during an intercom call.

Multiple handset use

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base.

To transfer or share an outside call using intercom: Using a cordless handset:

1. During the call, press OPTION.

2. Press ♥CID or ^DIR to scroll to Intercom, then press SELECT.

3. If you have one handset and no other registered devices, the handset shows Calling base.

4. If you have other registered device(s) or more than one handset, the handset shows INTERCOM TO:. Use the dialing keys to enter a specific device number (0 for the telephone base, 1-9 for handsets 1-9, # for a single headset/speakerphone, # followed by 1 or 2 for headset/speakerphone 1 or 2, or TONE¥ followed by 0-2 for

handsets 10-12, or TONEX followed by # for all devices), or press ▼CID or ▲DIR to scroll to the desired device and press SELECT.

The call is automatically put on hold. Your handset screen shows Calling HANDSET X, Calling BASE 0 or Calling all. The destination device rings and displays HANDSET X is calling, or HANDSET X is calling all.

1. To answer the intercom call on the other device, press ⏻HOME/FLASH, 📋/SPEAKER, CELL 1( ), CELL 2( ) or any dialing key (0-9, TONEX) on the destination handset, or press ⏻HOME on the telephone base.
2. From this intercom call, you have the following options:

- You can transfer the call. Press OPTION and then press SELECT to select Transfer on the calling handset.

Your screen shows Call transferred. The other device automatically connects to the outside call.

- You can let the other device join you on the outside call in a three-way conversation. Press OPTION. Press heckmark CID or DIR to highlight Share call, then press SELECT.

- You can end the intercom call and continue the outside call with your handset. Press OFF/CANCEL, END, HOME/FLASH, CELL 1 or CELL 2 on your handset (the ended intercom call party hears four beeps).

Notes:

If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press OFF/CANCEL on the originating handset.
If the called device is not answered within 100 seconds, or if the device is in use, on a call or out of range, the initiating device shows No answer. Try again..

Call transfer using intercom

Using the telephone base:

1. During the call, press OPTION

2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Intercom, then press SELECT.

▶ If you have one handset and no other registered devices, the handset shows Calling HANDSET.
If you have other registered device(s) or more than one handset, the handset shows INTERCOM TO: Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONEX followed by 0-2 for handsets 10-12, # for a single headset/speakerphone, # followed by 1 or 2 for headset/speakerphone 1 or 2, or TONEX followed by # for all devices), or press ▼CALLER ID or ▲DIRECTORY to scroll to the desired device and press SELECT.

The call is automatically put on hold. Your handset screen shows Calling HANDSET X or Calling all, The destination handset(s) rings and displays BASE 0 is calling.

1. To answer the call on any destination handset, press HOME, CELL 1, CELL 2 or any dialing key (0-9, TONEX). Both the handset and the telephone base now show Intercom.
2. From this intercom call, you have the following options:

- You can transfer the call. Press OPTION and then press SELECT to select Transfer on the telephone base. The telephone base shows Call transferred. The destination handset automatically connects to the outside call.

- You can let the handset join you on the outside call in a three-way conversation. Press OPTION. Press ▼ CALLER ID or ▲ DIRECTORY to highlight Share call, then press SELECT.

- You can end the intercom call and continue the outside call on the telephone base. Press CANCEL, END, CELL 1 or CELL 2 on the telephone base. The destination handset shows Intercom ended.

Notes:

To cancel the call transfer and return to the external call before the intercom call is answered, press CANCEL on the telephone base.
If the other device does not answer the intercom call within 100 seconds, or if the device is in use, on a call or out of range, the initiating device shows No answer. Try again. and returns to the outside call.

Multiple handset use

Push-to-talk (PTT)

You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT/FLASH on the telephone base to begin two-way communication.

• Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT/FLASH on the telephone base.
• You must release PUSH TO TALK on the handset or PTT/FLASH on the telephone base, so the other person can respond.
• Only one PTT session can be active at a time.
• While PTT is in use between two devices, other devices cannot use the intercom feature but can access the answering system.
• When you attempt to place a PTT call to another device which is accessing the answering system or on an intercom call or outside call, your device screen shows Not available at this time.

Note: The PTT function is not available when QUIET mode is on.

Turn PTT on or off

Using a cordless handset:

1. Press PUSH TO TALK when the handset is not in use. The PUSH TO TALK menu displays.
2. Press CID or DIR to highlight PTT On/Off, then press SELECT.
3. Press ♥CID or ^DIR to choose On or Off, then press SELECT.

Using the telephone base:

1. Press PTT/FLASH when the telephone base is not in use. The PUSH TO TALK menu displays.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight PTT On/Off, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to choose On or Off, then press SELECT.

Note: The handset or the telephone base screen displays No PTT call when PTT is turned off.

PTT call to a single device

Using a cordless handset:

1. There are a few ways to begin a PTT call to a single device. When the handset is not in use:

If you have one handset, press and hold PUSH TO TALK.

▶ If you have more than one handset:

- Press PUSH TO TALK on the handset, then use the dialing keys to enter the destination device number.

-OR-

- Press PUSH TO TALK on the handset. Press ♥CID or ^DIR to highlight the destination device number, then press SELECT or PUSH TO TALK.

The handset shows Connecting to HANDSET X... (HANDSET represents the handset name, X represents the destination handset number) or Connecting to BASE 0... (BASE represents the base name) for a few seconds. When the connection is made, both your and the destination device screens display Press and hold [PTT] to talk.

1. Press and hold PUSH TO TALK. A chirp indicates your microphone is on. Speak towards the device. Your voice is broadcast to the destination device. While you are speaking, your handset shows PTT To HANDSET X or PTT To BASE 0.
2. Release PUSH TO TALK after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, then you can press and hold PUSH TO TALK to continue speaking or the destination device can respond (see Answer a PTT call on page 83).
3. To end the PTT call, press OFF/CANCEL or END, or place the handset in the telephone base or charger. The handset shows Push to talk ended.

Note: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Push-to-talk (PTT)

Using the telephone base:

1. There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use:

If you have one handset, press and hold PTT/FLASH.

▶ If you have more than one handset:

- Press PTT/FLASH, then use the dialing keys to enter the destination handset number.

-OR-

- Press ▼CALLER ID or ▲DIRECTORY to highlight the destination handset number, then press SELECT or PTT/FLASH.

The telephone base shows Connecting to HANDSET X... (HANDSET represents the handset name, X represents the destination handset number) for a few seconds. When the connection is made, both the telephone base and destination handset display Press and hold [PTT] to talk.

1. Press and hold PTT/FLASH. A chirp indicates your microphone is on. Speak towards the telephone base. Your voice is broadcast to the destination handset. While you are speaking, the telephone base shows PTT To HANDSET X.

2. Release PTT/FLASH after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk, then you can press and hold PTT/FLASH to continue speaking or the destination device can respond (see Answer a PTT call on page 83).

3. To end the PTT call, press CANCEL or END. The telephone base shows Push to talk Ended for a few seconds.

Note: After PTT/FLASH is released, the PTT call remains open for a short time. If no one presses PTT/FLASH within 10 seconds, the PTT call ends automatically.

PTT call to multiple devices

When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first three or four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.

To call multiple devices:

Using a cordless handset:

1. You have two ways to call multiple devices. When the handset is not in use:

2. Press and hold PUSH TO TALK until the handset shows Connecting to group....

3. Press PUSH TO TALK. Press heckmark CID or DIR to choose Group. Press SELECT or press PUSH TO TALK and your handset shows Connecting to group....

When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.

1. You need to press and hold PUSH TO TALK when you want to speak. Speak towards the handset. Your voice is broadcast to all devices.
2. Release PUSH TO TALK after speaking.
3. Any extension can reply (see Answer a PTT call on page 83).

Note: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Multiple handset use

Push-to-talk (PTT)

Using the telephone base:

1. You have two ways to call multiple handsets. When the telephone base is not in use:

Press and hold PTT/FLASH until the screen shows Connecting to group....
- Press PTT/FLASH. Press ▼CALLER ID or ▲DIRECTORY to choose Group. Press SELECT or press PTT/FLASH and the telephone base shows Connecting to group....

When the connection is made, both the caller and the destination parties hear a beep. The speakerphones on all other devices automatically activate.

1. You need to press and hold PTT/FLASH when you want to speak. Speak towards the telephone base. Your voice is broadcast to all devices.
2. Release PTT/FLASH after speaking.
3. Any extension can reply (see Answer a PTT call on page 83).

Note: After PTT/FLASH is released, the PTT call remains open for a short time. If no one presses PTT/FLASH within 10 seconds, the PTT call ends automatically.

Answer a PTT call

You can respond to a PTT call, as described below.

Using a cordless handset or the telephone base:

1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk.
2. When the other party is speaking, your speakerphone light is on, and your device shows:

PTT From HANDSET X To devices: X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).

-OR-

PTT From BASE 0 To devices: X (the X represents your handset number; a maximum of four handset numbers appear).

1. When your speakerphone light is off (the screen shows Press and hold [PTT] to talk), press and hold PUSH TO TALK on your handset or PTT/FLASH on your telephone base. You will hear a chirp. Speak towards the device.

While you are speaking, your device shows PTT To BASE 0 or PTT To HANDSET X (X represents the destination handset number), or PTT To devices: X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).
- Your voice is broadcast to all destination devices.

After speaking, release PUSH TO TALK on your handset or PTT/FLASH on your telephone base. Your device will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK on your handset or PTT/FLASH on your telephone base to continue speaking, or the destination device can respond.

Change a one-to-one PTT call to an intercom call

You can convert a one-to-one PTT session to an intercom call.

Using a cordless handset or the telephone base:

1. When your device shows Press and hold [PTT] to talk, press INTCOM. The screen shows Switch to Intercom?.
2. Press SELECT. Your device displays Calling BASE 0 or Calling HANDSET X. The destination device briefly shows Push to talk Ended and then HANDSET X is calling or BASE 0 is calling. The destination device rings.
3. Press ⏻HOME/FLASH or any dialing keys (0-9, or TONE✗) on the destination handset, or press HOME or any dialing keys (0-9, or TONE✗) on the telephone base to answer the intercom call. Both devices now show Intercom.
4. To end the intercom call, press OFF/CANCEL on your handset or place the handset in the telephone base or charger, or press END on the handset or telephone base. Both screens show Intercom ended.

Answer an incoming call during a PTT call

When you receive an outside call during PTT, there is an alert tone.

Using a cordless handset or the telephone base:

During a one-to-one PTT call, press HOME/FLASH, CELL 1 or CELL 2 on the initiating or destination handset, or press HOME, CELL 1 or CELL 2 on the telephone base. The PTT call ends automatically and the outside call is answered.
During a one-to-group PTT call, press ⚠HOME/FLASH, CELL 1(●) or CELL 2(●) on the initiating handset, or press HOME, CELL 1 or CELL 2 on the telephone base. The PTT call ends automatically and the outside call is answered.
During a one-to-group PTT call, press ⏻HOME/FLASH, CELL 1 ¹ or CELL 2 ² on any one of the destination handsets, or press HOME, CELL 1 or CELL 2 on the telephone base. That device answers the outside call. The PTT call continues for the rest of the PTT participants.
To leave the PTT call without answering the incoming call, press OFF/CANCEL on your handset or CANCEL on your telephone base. The telephone continues to ring.

Make an outgoing call during a PTT call

Using a cordless handset or the telephone base:

• During a one-to-one PTT call, press ⏻HOME/FLASH on your handset or press HOME on the telephone base to get a dial tone. The PTT call ends automatically.
  During a one-to-group PTT call, press ⏻HOME/FLASH on the initiating handset or press HOME on the telephone base. The PTT call ends automatically and you get a dial tone.
• During a one-to-group PTT call, press ⏻HOME/FLASH on any one of the destination handsets or press HOME on the telephone base. That device gets a dial tone. The PTT call continues for the rest of the PTT participants.

End or leave a PTT call

Using a cordless handset or the telephone base:

For one-to-one PTT calls, both initiating and destination devices can end the PTT call. For PTT calls to multiple devices, the initiating device can end the PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.

Press OFF/CANCEL or END on the handset, or press CANCEL or END on the telephone base. The screen shows Push to talk Ended.

-OR-

Place the handset in the telephone base or charger, then the handset returns to idle mode.

Note: After PUSH TO TALK on the handset or PTT/FLASH on the telephone base is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK on the handset or PTT/FLASH on the telephone base within 10 seconds, the PTT call ends automatically.

Directory

About the directory

The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

• Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one device apply to all.
• Only one device can review the directory at a time. If another device tries to enter the directory, its screen shows Not available at this time.
• When there are no records in the directory, the screen shows Directory empty.

- When the directory is full and you try to save an entry, the screen shows Directory full.

- When you try to save a number already stored in the directory, the screen shows Number already saved.

- Directory entries can also be saved to the allow list or block list. See Allow list on page 122 and Block list on page 116.

- When Smart call blocker is on, calls with numbers saved in the directory will get through and ring on your telephone. If a number saved in the directory is also saved in the block list, calls from this number will be blocked.

Create directory entries

Create a new entry in the home directory

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Directory, then press SELECT.
3. Press OPTION to choose Home.
4. Press SELECT to choose Add contact. The screen displays Enter number.

5. Use the dialing keys to enter a telephone number.

6. Press CID or DIR to move the cursor to the left or right.

7. Press MUTE/DELETE or BACKSP to erase a digit.
8. Press and hold MUTE/DELETE to erase all digits.
9. Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).

-OR-

Copy a number from the redial list. Press REDIAL/PAUSE and then ▼CID, ▲DIR or REDIAL/PAUSE repeatedly to locate the number. Press INSERT to copy the displayed number.

1. Press NEXT.
2. Press CID or DIR to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays Enter name.

2. Use the dialing keys (see page 89) to enter a name (up to 15 characters).

3. Press CID or DIR to move the cursor to the left or right.

4. Press 0 to add a space.

5. Press MUTE/DELETE or BACKSP to erase a character.

6. Press and hold MUTE/DELETE to erase all characters.

7. Press a > A to change the next letter to upper or lower case.

8. Press SAVE to confirm and the screen shows Saved to directory. You hear a confirmation tone.

Create directory entries

Create a new entry in the home directory

Using the telephone base:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Directory, then press SELECT.

3. Press OPTION to choose Home.

4. Press SELECT to choose Add contact. The screen displays ENTER NUMBER.

5. Use the dialing keys to enter a telephone number.

6. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

7. Press X/DELETE or BACKSP to erase a digit.
8. Press and hold X/DELETE to erase all digits.
9. Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).

-OR-

Copy a number from the redial list. Press REDIAL/PAUSE and then ▼CALLER ID or ▲DIRECTORY or REDIAL/PAUSE repeatedly to locate the number. Press INSERT to copy the displayed number.

1. Press NEXT.

2. Press ▼CALLER ID or ▲DIRECTORY to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays ENTER NAME.

2. Use the dialing keys (see page 89) to enter a name (up to 15 characters).

3. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

4. Press 0 to add a space.
5. Press X/DELETE or BACKSP to erase a character.
6. Press and hold X/DELETE to erase all characters.

7. Press a > A to change the next letter to upper or lower case.

8. Press SAVE to confirm and the screen shows Saved to directory. You hear a confirmation tone.

Dialing keys

Dialing keys	Characters by number of key presses
	1 2 3	4 5 6 7	8 9 10 11
1	1. -‘( ) * # & / ,
2 ABC	abc2
3 DEF	def3
4 GH	ghi4
5	JKL	jk15
6	MN	O m no 6
7	PQR	Sp qrs 7
8 TUV	tuv8
9	W	X	Y	Z	w	x	y	z	9
0 space	0
*
#

Note: When entering a name in the directory, the first letter of each word is automatically capitalized.

Directory

Create directory entries

Add a predialed telephone number to the directory

You can save a predialed telephone number to the directory.

Using a cordless handset:

1. Enter the telephone number when in idle mode, then press SAVE to move on to edit the number and then press NEXT.

2. Press ♥CID or ∧DIR to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays Enter name.

2. Use the dialing keys to edit the name.

3. Press CID or DIR to move the cursor to the left or right.

4. Press MUTE/DELETE or BACKSP to erase a character.

5. Press and hold MUTE/DELETE to erase all characters.

6. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved to directory.

Using the telephone base:

1. Enter the telephone number when in idle mode, then press SAVE to move on to edit the number and then press NEXT.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight one of the following types:

Home

Cell

▶ Work

▶ Other

1. Press NEXT. The screen displays ENTER NAME.

2. Use the dialing keys to edit the name.

3. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

4. Press X/DELETE or BACKSP to erase a character.

5. Press and hold X/DELETE to erase all characters.

6. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved to directory.

Review directory entries

Using the handset:

1. Press ▲DIR on the handset when in idle mode.
2. Press ♥CID or ^DIR to highlight a directory, then press REVIEW.
3. Press ♥CID or ^DIR to browse.

-OR-

1. Press MENU when in idle mode.
2. Press ♥CID or ^DIR to highlight Directory, then press SELECT
3. Press ♥CID or ^DIR to highlight a directory, then press REVIEW.
4. Press ♥CID or ^DIR to browse.

-OR-

1. Press OPTION while on a call.
2. Press CID or DIR to highlight Directory, then press SELECT
3. Press ♥CID or ^DIR to highlight a directory, then press REVIEW.
4. Press ♥CID or ^DIR to browse.

Using the telephone base:

1. Press ▲ DIRECTORY on the telephone base when in idle mode.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight a directory, then press REVIEW.
3. Press ▼CALLER ID or ▲DIRECTORY to browse.

-OR-

1. Press MEN! when in idle mode.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Directory, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight a directory, then press REVIEW.
4. Press ▼CALLER ID or ▲DIRECTORY to browse.

-OR-

1. Press OPTION while on a call.
2. Press ▼CALLER ID or ▲DIRECTORY to highlight Directory, then press SELECT.
3. Press ▼ CALLER ID or ▲ DIRECTORY to highlight a directory, then press REVIEW.
4. Press ▼CALLER ID or ▲DIRECTORY to browse.

Notes:

• When the desired entry displays, press # (pound key) on the handset or telephone base repeatedly to show different dialing options.
• Directory empty appears if there are no directory entries.

3-character alphabetical search

You can use the enhanced 3-character search to find your contacts quickly and efficiently.

1. Follow the steps in Review directory entries on the previous page to enter the directory.
2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 89). You can enter up to 3 letters for the search. The letters will show at the top left hand corner of the screen. After you have entered one to three letters, the system starts searching in the directory. If there is no name matching the letter(s) entered, the next closest match in alphabetical order appears. If necessary, press ▼CID or ▲DIR on the handset, or ▼CALLER ID or ▲DIRECTORY on the telephone base to browse.

Note: The cursor automatically moves to the next position 2 seconds after you enter a letter. If you do not enter another letter in the coming 2 seconds, the system starts searching in the directory.

Dial a directory entry

You can dial a directory entry on any line.

To dial a directory entry:

1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When the desired entry appears, press # (pound key) repeatedly on the handset or telephone base to show different dialing options.
3. When the displayed number is in the correct format, press HOME/FLASH or 📄/SPEAKER on the handset, or press HOME on the telephone base to use the home line. Press CELL 1 or CELL 2 on the handset, or press CELL 1 or CELL 2 on the telephone base to use the cell line.

Edit a directory entry

You can edit any directory entry. However, be aware that if you download a directory from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.

Using a cordless handset:

1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When a directory entry displays, press EDIT. The screen shows Edit number along with the phone number to be edited.
3. Use the dialing keys to edit the number:

- Press CID or DIR to move the cursor to the left or right.

• Press MUTE/DELETE or BACKSP to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.

• Press and hold REDIAL/PAUSE to add a dialing pause (a p appears).

• Press NEXT.

• Press CID or DIR to highlight one of the following types.

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays Edit name.

2. Use the dialing keys to edit the name.

3. Press 0 to add a space.

4. Press CID or DIR to move the cursor to the left or right.

5. Press MUTE/DELETE or BACKSP to erase a character.

6. Press and hold MUTE/DELETE to erase all characters.

7. Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved to directory.

Directory

Dial, edit or delete a directory entry

Using the telephone base:

1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When a directory entry displays, press EDIT. The screen shows EDIT NUMBER along with the phone number to be edited.

3. Use the dialing keys to edit the number:

4. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

5. Press X/DELETE or BACKSP to erase a digit.
   Press and hold X/DELETE to erase all digits.

6. Press and hold REDIAL/PAUSE to add a dialing pause (a p appears).

7. Press NEXT.

8. Press ▼CALLER ID or ▲DIRECTORY to highlight one of the following types.

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The screen displays EDIT NAME.
2. Use the dialing keys to edit the name.

- Press 0 to add a space.

• Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.
• Press X/DELETE or BACKSP to erase a character.

• Press and hold X/DELETE to erase all characters.

• Press SAVE to save the entry. There is a confirmation tone and the screen shows Saved to directory.

Directory

Dial, edit or delete a directory entry

Edit the type of a directory entry

If you only want to edit the type of a directory entry:

1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When a directory entry displays, press LABEL. Enter the corresponding shortcut keys shown on the screen.

-OR-

Press CLEAR to erase the assigned label.

Delete a directory entry

To delete an entry:

1. Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When the desired entry appears, press MUTE/DELETE on the handset or X/DELETE on the telephone base. The screen displays Delete contact? and the name of the entry. Press YES to confirm.
3. The screen displays Contact deleted and then the next alphabetical entry in the directory. You hear a confirmation tone.

Note: Once a directory entry is deleted, it cannot be retrieved.

Remove a downloaded directory

Using a cordless handset:

1. Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When the desired downloaded directory is chosen, press OPTION, then press CID or DIR to highlight Remove dir.
3. Press SELECT. The screen displays Directory Cell Phone X will be erased (Cell Phone X represents the device name of your cell phone).
4. Press YES to confirm. The handset displays Erasing directory... You hear a confirmation tone.

Using the telephone base:

1. Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 91-92).
2. When the desired downloaded directory is chosen, press OPTION, then press ▼CALLER ID or ▲DIRECTORY to highlight Remove dir.
3. Press SELECT. The screen displays Directory Cell Phone X will be erased.
4. Press YES to confirm. You hear a confirmation tone.

Caller ID

About caller ID

This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

• You have both caller ID and call waiting, but as separate services (you may need to combine these services).
• You have only caller ID service, or only call waiting service.
• You don't subscribe to caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.

Caller ID information may not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. You can only view a maximum of 15 digits of every caller ID log entry.

Note: You can use this product with regular caller ID service, or you can use this product's other features without subscribing to caller ID or combined caller ID with call waiting service.

How the caller ID log works

The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other devices. If you answer a call before the information appears on the screen, it does not show in the caller ID log.

Note: Each entry may have up to 24 digits for the phone number and 15 characters for the name.

Missed (new) call indicator

When a handset or the telephone base is in idle mode and has new or missed calls, its screen shows XX Missed calls.

All new and missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the screen), the missed calls message goes away. When there is a new unanswered call, the missed calls message displays again. The number of missed calls includes all new and missed entries that have not been reviewed.

If you do not want to review the missed calls one by one, but still want to keep them in the caller ID log, you can press and hold OFF/CANCEL on the handset for four seconds when the handset is idle, or press and hold CANCEL on the telephone base for four seconds when the telephone base is idle. You will hear a confirmation tone. All the entries in the caller ID log become old (reviewed already), and the missed calls message goes away.

Memory match

If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

Note: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers ten-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.

Review the caller ID log

Review the caller ID log to find out who called, to return the call, or to copy the caller's name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.

1. When the handset or the telephone base is in idle mode, press ♥CID on the handset or ▼CALLER ID on the telephone base to review the caller ID log in reverse chronological order starting with the most recent call.

-OR-

Review the caller ID log by pressing JENU Press ♥CID or ▲DIR on the handset or ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Caller ID log, then press SELECT twice to select Review.

1. Press CID or DIR on the handset or CALLER ID or DIRECTORY on the telephone base to scroll through the list.

Note: Only one handset or the telephone base can review the caller ID log at a time. If another device tries to enter the directory or caller ID log, it shows Not available at this time.

View dialing options

Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.

While reviewing the caller ID log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is in the correct format for dialing, press ⏻HOME/FLASH or ▶SPEAKER on the handset, or HOME on the telephone base to call the number using the home line.

-OR-

Press CELL 1 or CELL 2 on the handset or CELL 1 or CELL 2 on the telephone base to call the number using the cell line.

Dial a caller ID log entry

1. When in the caller ID log, press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to browse.
2. Press ⏻HOME/FLASH or ▶/SPEAKER on the handset, or HOME on the telephone base to dial the displayed entry using the home line.
   Press CELL 1(●) or CELL 2(●) on the handset or CELL 1 or CELL 2 on the telephone base to dial the display entry using the cell line.

-OR-

Save a caller ID log entry to the directory

Caller ID log entries can only be saved to the Home directory.

Using a cordless handset:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press SELECT to select Directory. The screen displays Edit number.

4. Use the dialing keys to edit the number.

5. Press CID or DIR to move the cursor to the left or right.

6. Press MUTE/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold MUTE/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT.

10. Press ♥CID or ^DIR to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The handset displays Edit name.

2. Use the dialing keys (page 89) to edit the name.

3. Press CID or DIR to move the cursor to the left or right.

4. Press 0 to add a space.
5. Press MUTE/DELETE or BACKSP to erase a character.
6. Press and hold MUTE/DELETE to erase all characters.

7. Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

8. Press SAVE to confirm. The screen shows Saved to directory.

Caller ID

Caller ID operation

Using the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press SELECT to select Directory. The telephone base displays EDIT NUMBER.

4. Use the dialing keys to edit the number.

5. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

6. Press X/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold X/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT.

10. Press ▼CALLER ID or ▲DIRECTORY to highlight one of the following types:

Home
Cell
▶ Work
▶ Other

1. Press NEXT. The telephone base displays EDIT NAME.
2. Use the dialing keys (page 89) to edit the name.

- Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

• Press 0 to add a space.
• Press X/DELETE or BACKSP to erase a character.
• Press and hold X/DELETE to erase all characters.

• Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

• Press SAVE to confirm. The telephone base shows Saved to directory.

Notes:

If the caller's name you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lower case. However, the next letter after the prefix "Mac", "Mc", "D", "C" or "O", is kept as a capital letter. For example, the "D" in "MacDonald" is kept as a capital letter. Another exception is that "VAN DER" will be changed to "Van der".
If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.
If you save a block number in the caller ID log to the directory, the original name from the caller ID information will be saved.

Using a cordless handset:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press CID or DIR to highlight Allow list, and then press SELECT. The screen displays Edit number.

4. Use the dialing keys to edit the number.

5. Press CID or DIR to move the cursor to the left or right.

6. Press MUTE/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold MUTE/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT. The handset displays Edit name.

10. Use the dialing keys (page 89) to edit the name.

11. Press CID or DIR to move the cursor to the left or right.

12. Press 0 to add a space.

13. Press MUTE/DELETE or BACKSP to erase a character.

14. Press and hold MUTE/DELETE to erase all characters.

15. Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

16. Press SAVE to confirm. The screen shows Saved to allow list.

Using the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Allow list, and then press SELECT. The telephone base displays EDIT NUMBER.

4. Use the dialing keys to edit the number.

5. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

6. Press X/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold X/DELETE to erase the entire entry.
8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

Caller ID

Caller ID operation

1. Press NEXT. The telephone base displays EDIT NAME.
2. Use the dialing keys (page 89) to edit the name.

- Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

• Press 0 to add a space.
• Press X/DELETE or BACKSP to erase a character.
• Press and hold X/DELETE to erase all characters.

• Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

• Press SAVE to confirm. The telephone base shows Saved to allow list.

Save a caller ID log entry to the block list

Using a cordless handset:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press ♥CID or ^DIR to highlight Block list, and then press SELECT. The screen displays Edit number.
4. Use the dialing keys to edit the number.

- Press ♥CID or ^DIR to move the cursor to the left or right.

• Press MUTE/DELETE or BACKSP to backspace and erase a digit.
• Press and hold MUTE/DELETE to erase the entire entry.

• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

• Press NEXT. The handset displays Edit name.

• Use the dialing keys (page 89) to edit the name.

• Press CID or DIR to move the cursor to the left or right.

• Press 0 to add a space.

• Press MUTE/DELETE or BACKSP to erase a character.

• Press and hold MUTE/DELETE to erase all characters.

• Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

• Press SAVE to confirm. The screen shows Saved to block list.

Caller ID

Caller ID operation

Using the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Block list, and then press SELECT. The telephone base displays EDIT NUMBER.

4. Use the dialing keys to edit the number.

5. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

6. Press X/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold X/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT. The telephone base displays EDIT NAME.

10. Use the dialing keys (page 89) to edit the name.

11. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

12. Press 0 to add a space.
13. Press X/DELETE or BACKSP to erase a character.
14. Press and hold X/DELETE to erase all characters.

15. Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

16. Press SAVE to confirm. The telephone base shows Saved to block list.

Save a caller ID log entry to the star name list

Using a cordless handset:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press CID or DIR to highlight Star name list, and then press SELECT. The screen displays Star this name? and then the caller's name.
4. Press SELECT to confirm. The screen shows Saved to star name list.

Caller ID

Caller ID operation

Using the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Star name list, and then press SELECT. The telephone base displays Star this name? and then the caller's name.
4. Press SELECT to confirm. The telephone base shows Saved to star name list.

Delete caller ID log entries

To delete an entry:

Press MUTE/DELETE on the handset or X/DELETE on the telephone base to delete the shown entry.

To delete all entries:

1. Press MENU when in idle mode.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Caller ID log, then press SELECT.
3. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Del all calls, then press SELECT.
4. When the screen shows Delete all calls?, press YES to confirm. There is a confirmation tone and the screen returns to the previous menu.

Caller ID

Reasons for missing caller ID information

There are occasions when other information or no information shows for various reasons:

On-screen message Reason
PRIVATE NUMBER	The caller prefers not to show the phone number.
PRIVATE NAME	The caller prefers not to show the name.
PRIVATE CALLER	The caller prefers not to show the phone number and name.
UNKNOWN NUMBER	Your telephone service provider cannot determine the caller's number.
UNKNOWN NAME	Your telephone service provider cannot determine the caller's name.
UNKNOWN CALLER	Your telephone service provider cannot determine the caller's name and telephone number.Calls from other countries may also generate this message.

Smart call blocker

About Smart call blocker\*

If you have subscribed to caller ID service, then you can use Smart call blocker to screen robocalls, telemarketing calls and unwanted calls for you, while allowing welcome calls to get through. ^†

† The screening feature of Smart call blocker is applicable to home calls only. All incoming cell calls will get through and ring.

You can set up your lists of welcome callers and unwelcome callers. Smart call blocker allows calls from your welcome callers to get through, and it blocks calls from your unwelcome callers.

For other unknown home calls, you can allow these calls, block these calls, or forward these calls to the answering system.

With some easy configurations, you can set to only filter robocalls on the home line by asking the callers to press the pound key (#) before the calls are put through to you.

You can also set Smart call blocker to screen incoming home calls by asking the callers to record their names and press the pound key (#). After your caller completes the request, your telephone rings and announces the caller's name. You can then choose to block or answer the call, or you can forward the call to the answering system. If the caller does not respond or record his/her name, the call is blocked from ringing through. When you add your welcome callers to your allow list, they will bypass all screening and ring directly to your handsets.

Notes:

Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming home calls. For more details, see Control home calls without numbers on page 112 and Control uncategorized home calls on page 114.
- With call screening active, Smart call blocker screens and filters incoming home calls from numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.
To turn off Smart call blocker, see Set Smart call blocker on/off on page 112.

Call categories

Calls are classified into four categories:

Welcome calls

Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list.

Notes:

All incoming calls on your cell lines will get through and ring, unless the caller's numbers are saved in your block list. If you want to block a cell call, add the number to the block list. See Block list on page 116.
There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.

Unwelcome calls

Unwelcome calls are calls with telephone numbers saved in your block list, and you want to block their calls.

Calls without numbers (for home calls only)

Calls without numbers are calls that are “out of area” or with numbers set to “Private”.

Uncategorized calls (for home calls only)

Uncategorized calls include calls with absent caller ID number, calls with numbers that are not in your directory, allow list, or block list, or calls with caller ID names that are not in your star name list.

Note: The allow list stores up to 200 entries, the block list stores up to 1,000 entries, and the star name list stores up to 10 names.

About Smart call blocker

Call controls

• Smart call blocker is set to on, and to allow all incoming calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted.
• If your directory, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming home calls and asks callers to announce their names or press the pound key (#).
• If Smart call blocker is off, all incoming calls ring, including numbers saved in the block list.
• If QUIET mode is on, and Smart call blocker is on and in screening mode, all screened home calls will be sent to the answering system after screening.

Smart call blocker handles calls in the following ways:

Call category Call control
Welcome calls Allow	The telephone rings when there is an incoming call with number saved in your allow list or directory, but not in your block list. Robocalls with caller names saved in your star name list will also ring.
Unwelcome calls Block	The telephone does not ring when there is an incoming call with number saved in your block list, and the call will be rejected.
Calls without numbers(for home calls only)·You can set to screen, allow, or block all calls of this call category, or to send these calls to the answering system.Allowis the default setting. To change the setting, seeControl home calls without numberson page 112.	Screening with caller nameIf you have selected this option, the telephone plays the screening announcement, and then asks the caller to say his/her name before the call rings on your telephone. You will then hear the caller's name announced if you have turned on the caller ID announce feature. Then, you can decide whether to accept or reject the call, or to forward the call to the answering system.Screening without caller nameIf you have selected this option, the telephone plays the screening announcement, and then asks the caller to press the pound key(#) before the call rings on your telephone. You can then answer the call.Allow (default settings)The telephone allows the calls to get through and ring. The caller's number will not be saved to the allow list.Answering systemIf you have selected this option, the telephone forwards the calls to the answering system without ringing.BlockIf you have selected this option, the telephone rejects the calls with block announcement without ringing. The caller's number will not be saved to the block list.
Uncategorized calls(for home calls only)·You can set to screen, allow, or block all calls of this call category, or to send these calls to the answering system.Allowis the default setting. To change the setting, seeControl uncategorized home callson page 114.

Set Smart call blocker on/off

The Smart call blocker feature is set to on by default.

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Smart call blk, then press SELECT.
3. Press SELECT again to choose SCB On/Off.
4. Press CID or DIR to scroll to On or Off, and then press SELECT.

Using the telephone base:

1. Press MEN! on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk, then press SELECT.
3. Press SELECT again to choose SCB On/Off.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to On or Off, and then press SELECT.

Control home calls without numbers

Use this setting to control “out of area” or “Private” home calls. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’ names before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system.

To change the setting:

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press heckmark CID or DIR to scroll to Smart call blk, then press SELECT.

Call block settings

1. Press CID or DIR to scroll to Calls w/o num, then press SELECT.

2. Press CID or DIR to scroll to one of the following options, then press SELECT.

3. Screening - ask the caller to press the pound key (#) or to say his/her name before the call rings on your telephone.

4. Allow - allow the calls to get through and ring.
5. Answering sys - forward the calls to the answering system without ringing.

6. Block - reject the calls with block announcement.

7. If you select Screening, press heckmark CID or DIR to choose one of the following options, then press SELECT.

8. w/ Caller name - ask the caller to say his/her name before the call rings on your telephone. You will then hear the caller's name announced if you have turned on the caller ID announce feature. Then, you can decide whether to answer or reject the call, or to forward the call to the answering system.

9. w/o Caller name - ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call.

Using the telephone base:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Calls w/o num, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to one of the following options, then press SELECT.

- Screening - ask the caller to press the pound key (#) or to say his/her name before the call rings on your telephone.

- Allow - allow the calls to get through and ring.

Call block settings

• Answering sys - forward the calls to the answering system without ringing.

• Block - reject the calls with block announcement.

• If you select Screening, press ▼CALLER ID or ▲DIRECTORY to choose one of the following options, then press SELECT.

- w/ Caller name - ask the caller to say his/her name before the call rings on your telephone. You will then hear the caller's name announced if you have turned on the caller ID announce feature. Then, you can decide whether to answer or reject the call, or to forward the call to the answering system.

- w/o Caller name - ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call.

Control uncategorized home calls

Use this setting to control home calls with numbers that are not in your directory, allow list or block list, or have no caller ID number display. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers' names before you decide whether to answer or reject these calls. Moreover, you can forward these calls to the answering system.

To change the setting:

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Smart call blk, then press SELECT.
3. Press heckmark CID or DIR to scroll to Uncategorized, then press SELECT.

4. Press CID or DIR to scroll to one of the following options, then press SELECT.

5. Screening - ask the caller to press the pound key (#) or to say his/her name before the call rings on your telephone.

6. Allow - allow the calls to get through and ring.
7. Answering sys - forward the calls to the answering system without ringing.

Call block settings

- Block - reject the calls with block announcement.

1. If you select Screening, press CID or DIR to choose one of the following options, then press SELECT.

- w/ Caller name - ask the caller to say his/her name before the call rings on your telephone. You will then hear the caller's name announced if you have turned on the caller ID announce feature. Then, you can decide whether to answer or reject the call, or to forward the call to the answering system.

- w/o Caller name - ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call.

Using the telephone base:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Uncategorized, then press SELECT.

4. Press ▼CALLER ID or ▲DIRECTORY to scroll to one of the following options, then press SELECT.

5. Screening - ask the caller to press the pound key (#) or to say his/her name before the call rings on your telephone.

6. Allow - allow the calls to get through and ring.
7. Answering sys - forward the calls to the answering system without ringing.

8. Block - reject the calls with block announcement.

9. If you select Screening, press ▼CALLER ID or ▲DIRECTORY to choose one of the following options, then press SELECT.

- w/ Caller name - ask the caller to say his/her name before the call rings on your telephone. You will then hear the caller's name announced if you have turned on the caller ID announce feature. Then, you can decide whether to answer or reject the call, or to forward the call to the answering system.

Call block settings

- w/o Caller name - ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call.

Note: Robocalls will be classified as uncategorized calls. If you select Screening, the telephone screens and filters these calls. It asks the caller to press the pound key (#) or announces his/her name before putting the call through to you. There may be robocalls that you do not want to miss. For example, robocalls with announcements or notices from schools or pharmacies. You can set up your star name list with these caller names to allow their calls to get through to you. See Star name list on page 128.

Block list

Add numbers that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries.

Note: Home or cell calls with numbers that have been added to your block list will be blocked.

Add a block entry:

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR to scroll to Block list, then press SELECT.
4. Press CID or DIR to scroll to Add new entry, then press SELECT
5. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits).

- Press heckmark CID or DIR to move the cursor to the left or right.

• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press ✕CID, ▲DIR or REDIAL/PAUSE repeatedly to find the desired number. Press INSERT to copy the number.

1. Press NEXT to move on to the name.

2. When the screen displays Enter name, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.

3. Press heckmark CID or DIR to move the cursor to the left or right.

4. Press 0 to add a space.

Smart call blocker

Call block settings

• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.

• Press TONE ^X to change the next letter to upper or lower case.

• Press SAVE to store your block entry.

Using the telephone base:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Block list, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Add new entry, then press SELECT.

5. When the screen displays ENTER NUMBER, use the dialing keys to enter a number (up to 30 digits).

6. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

7. Press X/DELETE to erase a digit.
8. Press and hold X/DELETE to erase all digits.
9. Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to find the desired number. Press INSERT to copy the number.

1. Press NEXT to move on to the name.
2. When the screen displays ENTER NAME, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.

- Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

- Press 0 to add a space.

- Press X/DELETE to erase a character.

- Press and hold X/DELETE to erase all characters.

- Press TONE ^X to change the next letter to upper or lower case.

1. Press SAVE to store your block entry.

Notes:

Numbers saved in your directory can also be saved to the block list.
If you save a block entry that has already been saved to the allow list, the entry in the allow list will be removed.

Call block settings

Review block list:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Block list, then press SELECT twice.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to browse through the block entries.

Note: Block list is empty appears if there are no block entries.

Save a caller ID log entry to block list:

Using a cordless handset:

1. Select a desired entry in the caller ID log (see Review the caller ID log on 99).
2. When the desired entry appears, press SAVE.
3. Press CID or DIR to highlight Block list, and then press SELECT. The screen displays Edit number.

4. Use the dialing keys to edit the number.

5. Press CID or DIR to move the cursor to the left or right.

6. Press MUTE/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold MUTE/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT. The handset displays Edit name.

10. Use the dialing keys (page 89) to edit the name.

- Press CID or DIR to move the cursor to the left or right.

- Press 0 to add a space.

• Press MUTE/DELETE or BACKSP to erase a character.
• Press and hold MUTE/DELETE to erase all characters.

Smart call blocker

Call block settings

- Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

1. Press SAVE to confirm. The screen shows Saved to block list.

Using the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.

3. Press ▼CALLER ID or ▲DIRECTORY to highlight Block list, and then press SELECT. The telephone base displays EDIT NUMBER.

4. Use the dialing keys to edit the number.

5. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

6. Press X/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold X/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT. The telephone base displays EDIT NAME.

10. Use the dialing keys (page 89) to edit the name.

11. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

12. Press 0 to add a space.
13. Press X/DELETE or BACKSP to erase a character.
14. Press and hold X/DELETE to erase all characters.

15. Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

16. Press SAVE to confirm. The telephone base shows Saved to block list.

Edit a block entry:

Using a cordless handset:

1. Search for the desired entry in the block list (see Review block list on page 116).
2. When the desired entry displays, press EDIT. The screen displays Edit number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.

Smart call blocker

Call block settings

3. To edit the number:

• Use the dialing keys to enter digits.
• Press CID or DIR to move the cursor to the left or right.
• Press MUTE/DELETE or BACKSP to backspace and erase a digit.
• Press and hold MUTE/DELETE to erase the entire entry.

• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

• Press NEXT to move on to the name. The screen displays Edit name along with the name to be edited.

• To edit the name:

• Use the dialing keys to enter characters.

• Press CID or DIR to move the cursor to the left or right.
• Press 0 to add a space.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.

• Press TONE ^※ to change the next letter to upper or lower case.

• Press SAVE to confirm. The screen shows Saved to block list.

Using the telephone base:

1. Search for the desired entry in the block list (see Review block list on page 116).
2. When the desired entry displays, press EDIT. The screen displays EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
3. To edit the number:

- Use the dialing keys to enter digits.

• Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.
• Press X/DELETE or BACKSP to backspace and erase a digit.
• Press and hold X/DELETE to erase the entire entry.

• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

• Press NEXT to move on to the name. The screen displays EDIT NAME along with the name to be edited.

Smart call blocker

Call block settings

5. To edit the name:

• Use the dialing keys to enter characters.
• Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.
• Press 0 to add a space.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.

• Press TONE ✗ to change the next letter to upper or lower case.

• Press SAVE to confirm. The screen shows Saved to block list.

Delete a block entry:

Using a cordless handset or the telephone base:

1. Search for the desired entry in the block list (see Review block list on page 116).
2. When the desired entry displays, press MUTE/DELETE on the handset or X/DELETE on the telephone base. The screen shows Delete entry?
3. Press YES to confirm. The screen show Entry deleted, and the next entry displays. You cannot retrieve a deleted entry.

Note: If the call block list is empty after an entry is deleted, the screen displays Block list is empty.

Delete all block list entries:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Block list, then press SELECT.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Delete all, then press SELECT. The screen shows Delete all in block list?.
5. Press YES to confirm. The screen displays Deleted. There is a confirmation tone.

Allow list

Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries.

Add an allow entry:

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR to scroll to Allow list, then press SELECT.
4. Press CID or DIR to scroll to Add new entry, then press SELECT
5. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits).

- Press CID or DIR to move the cursor to the left or right.

• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press heckmark CID, DIR or REDIAL/PAUSE repeatedly to find the desired number. Press INSERT to copy the number.

1. Press NEXT to move on to the name.

2. When the screen displays Enter name, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.

3. Press heckmark CID or DIR to move the cursor to the left or right.

4. Press 0 to add a space.

5. Press MUTE/DELETE to erase a character.

6. Press and hold MUTE/DELETE to erase all characters.

7. Press TONE¥ to change the next letter to upper or lower case.

8. Press SAVE to store your allow entry.

Call block settings

Using the telephone base:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Allow list, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Add new entry, then press SELECT.

5. When the screen displays ENTER NUMBER, use the dialing keys to enter a number (up to 30 digits).

6. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

7. Press X/DELETE to erase a digit.
8. Press and hold X/DELETE to erase all digits.
9. Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press ▼CALLER ID, ▲DIRECTORY or REDIAL/PAUSE repeatedly to find the desired number. Press INSERT to copy the number.

1. Press NEXT to move on to the name.

2. When the screen displays ENTER NAME, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.

3. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

4. Press 0 to add a space.
5. Press X/DELETE to erase a character.
6. Press and hold X/DELETE to erase all characters.

7. Press TONEX to change the next letter to upper or lower case.

8. Press SAVE to store your allow entry.

Notes:

Numbers saved in your directory can also be saved to the allow list.
If you save an allow list entry that has already been saved to the block list, the entry in the block list will be removed.

Call block settings

Review allow list:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Allow list, then press SELECT twice.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to browse through the allow entries.

Note: Allow list is empty appears if there are no allow entries.

Save a caller ID log entry to allow list:

Using a cordless handset:

1. Select a desired entry in the caller ID log (see Review the caller ID log on 99).
2. When the desired entry appears, press SAVE.
3. Press ♥CID or ^DIR to highlight Allow list, and then press SELECT. The screen displays Edit number.

4. Use the dialing keys to edit the number.

5. Press CID or DIR to move the cursor to the left or right.

6. Press MUTE/DELETE or BACKSF to backspace and erase a digit.
7. Press and hold MUTE/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT. The handset displays Edit name.

10. Use the dialing keys (page 89) to edit the name.

- Press CID or DIR to move the cursor to the left or right.

- Press 0 to add a space.

• Press MUTE/DELETE or BACKSP to erase a character.
• Press and hold MUTE/DELETE to erase all characters.

Smart call blocker

Call block settings

- Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

1. Press SAVE to confirm. The screen shows Saved to allow list.

Using the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.

3. Press ▼CALLER ID or ▲DIRECTORY to highlight Allow list, and then press SELECT. The telephone base displays EDIT NUMBER.

4. Use the dialing keys to edit the number.

5. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

6. Press X/DELETE or BACKSP to backspace and erase a digit.
7. Press and hold X/DELETE to erase the entire entry.

8. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

9. Press NEXT. The telephone base displays EDIT NAME.

10. Use the dialing keys (page 89) to edit the name.

11. Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

12. Press 0 to add a space.
13. Press X/DELETE or BACKSP to erase a character.
14. Press and hold X/DELETE to erase all characters.

15. Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key).

16. Press SAVE to confirm. The telephone base shows Saved to allow list.

Edit an allow entry:

Using a cordless handset:

1. Search for the desired entry in the block list (see Review allow list on page 124).
2. When the desired entry displays, press EDIT. The screen displays Edit number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.

Smart call blocker

Call block settings

3. To edit the number:

• Use the dialing keys to enter digits.

• Press CID or DIR to move the cursor to the left or right.

• Press MUTE/DELETE or BACKSP to backspace and erase a digit.

• Press and hold MUTE/DELETE to erase the entire entry.

• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

• Press NEXT to move on to the name. The screen displays Edit name along with the name to be edited.

• To edit the name:

• Use the dialing keys to enter characters.

• Press CID or DIR to move the cursor to the left or right.

• Press 0 to add a space.

• Press MUTE/DELETE to erase a character.

• Press and hold MUTE/DELETE to erase all characters.

• Press TONE ^✗ to change the next letter to upper or lower case.

• Press SAVE to confirm. The screen shows Saved to allow list.

Using the telephone base:

1. Search for the desired entry in the block list (see Review allow list on page 124).
2. When the desired entry displays, press EDIT. The screen displays EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
3. To edit the number:

- Use the dialing keys to enter digits.

• Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.
• Press X/DELETE or BACKSP to backspace and erase a digit.
• Press and hold X/DELETE to erase the entire entry.

• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

• Press NEXT to move on to the name. The screen displays EDIT NAME along with the name to be edited.

Smart call blocker

Call block settings

5. To edit the name:

- Use the dialing keys to enter characters.

- Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

- Press 0 to add a space.

- Press X/DELETE to erase a character.

- Press and hold X/DELETE to erase all characters.

- Press TONE ^X to change the next letter to upper or lower case.

1. Press SAVE to confirm. The screen shows Saved to allow list.

Delete an allow entry:

Using a cordless handset or the telephone base:

1. Search for the desired entry in the allow list (see Review allow list on page 124).

2. When the desired entry displays, press MUTE/DELETE on the handset or X/DELETE on the telephone base. The screen shows Delete entry?

3. Press YES to confirm. The screen show Entry deleted, and the next entry displays. You cannot retrieve a deleted entry.

Note: If the allow list is empty after an entry is deleted, the screen displays Allow list is empty.

Delete all allow entries:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.

2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.

3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Allow list, then press SELECT.

4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Delete all, then press SELECT. The screen shows Delete all in allow list?.

5. Press YES to confirm. The screen displays Deleted. There is a confirmation tone.

Star name list

There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.

If the first 15 characters of the incoming caller ID's name match a name saved in your star name list, the call will get through and ring. The star name list stores up to 10 names.

Add a star name entry:

Using a cordless handset:

1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Smart call blk, then press SELECT.
3. Press heckmark CID or DIR to scroll to Star name list, then press SELECT.
4. Press CID or DIR to scroll to Add new entry, then press SELECT.

5. When the screen displays Enter name, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.

6. Press CID or DIR to move the cursor to the left or right.

7. Press 0 to add a space.

8. Press MUTE/DELETE to erase a character.

9. Press and hold MUTE/DELETE to erase all characters.

10. Press TONE ✕ to change the next letter to upper or lower case.

11. Press SAVE to store your star name entry.

Using the telephone base:

1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk, then press SELECT.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Star name list, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Add new entry, then press SELECT.

Smart call blocker

Call block settings

1. When the screen displays ENTER NAME, use the dialing keys to enter a name (up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.

- Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

• Press 0 to add a space.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.

• Press TONE X to change the next letter to upper or lower case.

• Press SAVE to store your star name entry.

Review star name list:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press heckmark CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Star name list, then press SELECT twice.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to browse through the star name entries.

Note: Star name list is empty appears if there are no star name entries.

Call block settings

Save a caller ID log entry to star name list:

Using a cordless handset or the telephone base:

1. Select a desired entry in the caller ID log (see Review the caller ID log on page 99).
2. When the desired entry appears, press SAVE.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to highlight Star name list, and then press SELECT. The screen displays Star this name? and then the caller's name.
4. Press SELECT to confirm. The screen shows Saved to star name list.

Edit a star name entry:

Using a cordless handset:

1. Search for the desired entry in the block list (see Review star name list on page 129).
2. When the desired entry displays, press EDIT. The screen displays Edit name along with the name to be edited.

3. To edit the name:

4. Use the dialing keys to enter characters.

5. Press CID or DIR to move the cursor to the left or right.

6. Press 0 to add a space.

7. Press MUTE/DELETE to erase a character.

8. Press and hold MUTE/DELETE to erase all characters.
9. Press TONE ^X to change the next letter to upper or lower case.

1. Press SAVE to confirm. The screen shows Saved to star name list.

Using the telephone base:

1. Search for the desired entry in the block list (see Review star name list on page 129).
2. When the desired entry displays, press EDIT. The screen displays EDIT NAME along with the name to be edited.

Call block settings

3. To edit the name:

• Use the dialing keys to enter characters.
• Press ▼CALLER ID or ▲DIRECTORY to move the cursor to the left or right.

- Press 0 to add a space.

- Press X/DELETE to erase a character.

- Press and hold X/DELETE to erase all characters.

- Press TONE ^X to change the next letter to upper or lower case.

1. Press SAVE to confirm. The screen shows Saved to star name list.

Delete a star name entry:

Using a cordless handset or the telephone base:

1. Search for the desired entry in the star name list (see Review star name list on page 129).
2. When the desired entry displays, press MUTE/DELETE on the handset or X/DELETE on the telephone base. The screen shows Delete entry?
3. Press YES to confirm. The screen show Entry deleted, and the next entry displays. You cannot retrieve a deleted entry.

Delete all star name entries:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Star name list, then press SELECT.

4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Delete all, then press SELECT. The screen shows Delete all in star name list?.

5. Press YES to confirm. The screen displays Deleted. There is a confirmation tone.

Screening announcements

If you have set to screen home calls without numbers and/or screen uncategorized home calls, the callers of one or all of the following incoming call categories will hear a screening announcement.

Home calls that are "out of area" or with numbers set to "Private".
Home calls with numbers that are not in your directory, allow list, or block list, or with absent caller ID number.
Home calls with caller ID names that are not in your star name list.

The telephone has two screening options, and each option has its default screening announcements.

Screening with caller name - “Hello. Calls to this number are being screened by Smart call blocker. Please say your name after the tone, then press pound.”

-OR-

Screening without caller name - “Hello. Calls to this number are being screened by Smart call blocker. If you’re a family member, friend or invited caller, please press pound to be connected. If you’re a solicitor, please hang up now.”

You can use these announcements, or record your own name to replace “this number” in both announcements.

Play your current announcement of screening with caller name:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Screening annc, then press SELECT.
4. Press ▼CID or ▲DIR on the handset, or press ▼CALLER ID or ▲DIRECTORY on the telephone base to scroll to Play annc, then press SELECT.
5. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to w/ Caller name, then press SELECT.

Call block settings

Play your current announcement of screening without caller name:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Screening annc, then press SELECT.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Play annc, then press SELECT.
5. Press heckmark CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to w/o Caller name, then press SELECT.

Record your name for all screening announcements:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Screening annc, then press SELECT.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Rec your name, then press SELECT. The system announces, "Record after the tone. Press stop when you are done."
5. Speak towards the handset to record your name, if you are using the handset, or speak towards the telephone base to record your name, if you are using the telephone base. Press STOP to end recording.

To listen to the announcement with your recorded name again, scroll to Play annc and press SELECT.

Call block settings

Reset all your screening announcements:

Using a cordless handset or the telephone base:

1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Smart call blk, then press SELECT.
3. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Screening annc, then press SELECT.
4. Press CID or DIR on the handset, or press CALLER ID or DIRECTORY on the telephone base to scroll to Reset annc, then press SELECT. The screen shows Reset to default annc?. Press YES to confirm. The screen shows Annc. reset to default before returning to the previous menu.

-OR-

While an announcement is playing, press MUTE/DELETE on the handset, or press X/DELETE on the telephone base. The screen shows Annc. Deleted before returning to the previous menu.

Your name will be deleted from all the screening announcements, and the telephone will use the default screening announcements described on page 132.

Voice guide to set Smart call blocker

This feature is an easy and alternative way for you to do the basic setup of Smart call blocker. You can follow the voice guide to set your telephone system to allow or to screen all incoming home calls, or to screen home calls that do not display a phone number.

This feature is only available in the telephone base.

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press ▼CALLER ID or ▲DIRECTORY to scroll to Smart call blk.

3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Voice guide, then press SELECT. You hear a voice prompt, "Hello! This voice guide will assist you with the basic setup of Smart call blocker..."

4. Set up your Smart call blocker feature by inputting designated numbers, as instructed in the voice guide.

- Press 1 if you want to screen home calls with telephone numbers that are not saved in your directory, allow list or star name list;

• Press 2 if you only want to screen home calls that do not display a phone number; or
• Press 3 if you do not want to screen calls, and want to allow all incoming calls to get through.

Notes:

The screening feature of Smart call blocker is applicable to home calls only. All incoming cell calls will get through and ring. If you want to block a cell call, add the number to the block list. See Block list on page 116.
▶ You can press CANCEL on the telephone base to quit the voice guide at any time.
After a power outage, the system prompts you to set the date and time. After the date and time setting is done or skipped, the system then prompts if you want to set up Smart call blocker via voice guide. Press YES to start the setup.

Allowed calls

If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system:

Home calls with numbers saved in your allow list.
- Home calls with numbers saved in your directory, but not in your block list.
Home calls with caller ID names saved in your star name list.
- Cell calls with numbers not saved in your block list.

Note: When Smart call blocker is off, all incoming calls will ring on your telephone system, including calls with numbers saved in the block list.

Allow home calls without numbers

If Smart call blocker is on, and you have set to allow calls without numbers, the following type of incoming calls will ring on your telephone system.

- Home calls that are “out of area” or with numbers set to “Private”.

Allow uncategorized home calls

If Smart call blocker is on, and you have set to allow uncategorized calls, the following type of incoming calls will ring on your telephone system.

Home calls with numbers that are not in your directory, allow list or block list, or with absent caller ID number.
Home calls with caller ID names that are not in your star name list.

Note: If you have set to allow all uncategorized calls, the caller's number will not be saved to the allow list. If you want to save the caller's number to your allow list or block list, you can retrieve the number from caller ID log and save it to the allow list or block list. See Save a caller ID log entry to the block list on page 118 and Save a caller ID log entry to the star name list on page 130.

Smart call blocker

Blocked calls

If Smart call blocker is on, incoming home or cell calls with numbers saved in your block list will not ring. The telephone plays the block announcement “Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call. Please hang up.” to the caller, and the call will be terminated.

Note: If Smart call blocker is off, incoming calls with numbers saved in your block list will ring on your telephone system.

Block home calls without numbers

If Smart call blocker is on, and you have set to block calls without numbers, the following type of incoming calls will not ring, and the calls will be terminated.

- Home calls that are “out of area” or with numbers set to “Private”.

The telephone plays the block announcement “Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call. Please hang up.” to the caller.

Note: The telephone can respond to remote access code while it is playing the block announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 168.

Block uncategorized home calls

If Smart call blocker is on, and you have set to block uncategorized calls, the following type of incoming calls will not ring, and the calls will be terminated.

Home calls with numbers which are not in your directory, allow list or block list, or with absent caller ID number.
- Home calls with caller ID names that are not in your star name list.

The telephone plays the block announcement “Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call. Please hang up.” to the caller.

Notes:

If you have set to block all uncategorized calls, the caller's numbers will not be saved to the block list. If you want to save the caller's number to your allow list or block list, you can retrieve the number from caller ID log and save it to the allow list or block list. See Save a caller ID log entry to the block list on page 118 and Save a caller ID log entry to the allow list on page 124.
The telephone can respond to remote access code while it is playing the block announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 168.

Smart call blocker

Screen home calls without numbers

If Smart call blocker is on, and your telephone is set to screen calls without number, the telephone will not ring when receiving incoming home calls that are “out of area” or with numbers set to “Private”. It plays a screening announcement to the caller and asks the caller to respond before putting the call through to you.

The telephone has two screening options. You can set your Smart call blocker to screen these calls by asking the callers to record their names and then press the pound key (#). Alternatively, you can screen these calls by only asking the callers to press the pound key (#).

Screen home calls without numbers and ask for caller names

When screening a call, the telephone announces to the caller, “Hello. Calls to this number are being screened by Smart call blocker. Please say your name after the tone, then press pound.” After the caller completes the request, the telephone announces to the caller “Please wait a moment while your call is connected.” The telephone starts ringing and announces the caller’s name. The telephone screen displays Screened call and you can pick up the call. The telephone will then ask whether you want to answer or reject the call, or to forward the call to the answering system

Screen home calls without numbers and do not ask for caller names

When screening a call, the telephone announces to the caller, “Hello. Calls to this number are being screened by Smart call blocker. If you’re a family member, friend or invited caller, please press pound to be connected. If you’re a solicitor, please hang up now.” After the caller presses the pound key (#), the telephone announces to the caller “Please wait a moment while your call is connected.” The telephone starts ringing, and you can answer the call. This option is suitable for you to filter calls that uses autodialers to deliver pre-recorded messages, for example, robocalls and telemarketing calls.

Notes:

The telephone announces to the caller with “Hello. Calls to this number are being screened by Smart call blocker...” If you have recorded your name in the screening announcements, your recorded name will replace “this number” in the announcements. See Screening announcements on page 132.
If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log.

Smart call blocker

Screen home calls without numbers

While a call is being screened, you can press ANSWER HOME/FLASH or /SPEAKER to stop screening and answer the call.
After the telephone screened a call, and is ringing and announcing the caller's name, you can press OFF/CANCEL or SILENCE to silence the ringer, or press BLOCK to reject the call directly.
After you picked up a screened call and the telephone is announcing the screening options, you can press OFF/CANCEL to hang up the call.
If you receive a call waiting call without number while on a call, Smart call blocker will not screen the new call. You can press HOME/FLASH, CELL 1, CELL 2 or /SPEAKER to take the new call.
- Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If you want to allow some robocalls to get through, save their names in the star name list. See page 128.
The telephone can respond to remote access code while it is playing the screening announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 168.

Answer call once

1. When the telephone starts ringing, and the screen displays Screened call:

- On the handset, press ⚠HOME/FLASH or ⏻/SPEAKER to pick up the call. -OR-

- On the telephone base, press HOME to pick up the call.

If you have turned on the caller ID announce feature, the telephone announces “You have a call from...” and the caller’s name. After you picked up the call, the telephone announces “To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press *”.

1. Press 1 to answer the call. The telephone number will not be added to your allow list.

Notes:

To turn on or off caller ID announce, see page 43.
When the telephone is ringing, you can press SILENCE to mute the ringer temporarily.

Send call to answering system

1. When the telephone starts ringing, and the screen displays Screened call:

- On the handset, press ⏻HOME/FLASH or 📋/SPEAKER to pick up the call.

-OR-

- On the telephone base, press HOME to pick up the call.

If you have turned on the caller ID announce feature, the telephone announces “You have a call from...” and the caller’s name. After you picked up the call, the telephone announces “To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press *”.

1. Press 4 to send the caller to the answering system.

Notes:

To turn on or off caller ID announce, see page 43.
When the telephone is ringing, you can press SILENCE to mute the ringer temporarily.
The caller is sent to the answering system and can leave a message even if the answering system is off.

End call

1. When the telephone starts ringing, and the screen displays Screened call:

2. On the handset, press ⏻HOME/FLASH or ⬇/SPEAKER to pick up the call. -OR-

3. On the telephone base, press HOME to pick up the call.

If you have turned on the caller ID announce feature, the telephone announces “You have a call from...” and the caller’s name. After you picked up the call, the telephone announces “To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press *”.

1. If you do not want to take the call, press OFF/CANCEL to end the call.

Smart call blocker

Screen uncategorized home calls

If Smart call blocker is on, and your telephone is set to screen uncategorized calls, the telephone will not ring when receiving the following incoming calls:

• Incoming home calls with absent caller ID numbers;
• Incoming home calls with numbers that are not in your directory, allow list, nor block list; or
• Incoming home calls with names that are not in your star name list.

The telephone plays a screening announcement to the caller and asks the caller to respond before putting the call through to you. There are two screening options. You can set your Smart call blocker to screen these calls by asking the callers to record their names and then press the pound key (#). Alternatively, you can screen these calls by only asking the callers to press the pound key (#).

Screen uncategorized home calls and ask for caller names

When screening a call, the telephone announces to the caller, “Hello. Calls to this number are being screened by Smart call blocker. Please say your name after the tone, then press pound.” After the caller completes the request, the telephone announces to the caller “Please wait a moment while your call is connected.”. The telephone starts ringing and announces the caller’s name. The telephone screen displays Screened call and you can pick up the call. The telephone will then ask whether you want to answer or reject the call, or to forward the call to the answering system.

Screen uncategorized home calls without asking for caller names

When screening a call, the telephone announces to the caller, “Hello. Calls to this number are being screened by Smart call blocker. If you’re a family member, friend or invited caller, please press pound to be connected. If you’re a solicitor, please hang up now.” After the caller presses the pound key ( # ), the telephone announces to the caller “Please wait a moment while your call is connected.” The telephone starts ringing, and you can pick up the call. This option is suitable for you to filter calls that uses autodialers to deliver pre-recorded messages, for example, robocalls and telemarketing calls.

Screen uncategorized home calls

Notes:

• You can set Smart call blocker to screen and filter all uncategorized home calls from numbers or names that are not saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.
  The telephone announces to the caller with “Hello. Calls to this number are being screened by Smart call blocker...” If you have recorded your name in the screening announcements, your recorded name will replace “this number” in the announcements. See Screening announcements on page 132.
  If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log.
  While a call is being screened, you can press ANSWER HOME/FLASH or /SPEAKER to stop screening and answer the call.
  After the telephone screened a call, and is ringing and announcing the caller's name, you can press OFF/CANCEL or SILENCE to silence the ringer, or press BLOCK to reject the call directly. The caller's number will be added to the block list.
  After you picked up a screened call and the telephone is announcing the screening options, you can press OFF/CANCEL to hang up the call. The caller's number will not be saved to the block list.
  If the Smart call blocker feature is on and in screening mode, and you receive a call waiting home call:
• If you have already picked up a screened home call, the telephone checks whether the call waiting call's number can be found in the directory, block list or allow list. It also checks whether the caller name is in the star name list. After that, the telephone displays the caller ID information or Blocked call accordingly. You can press HOME/FLASH or /SPEAKER to take the new call.
• If the telephone is screening a home call, the call waiting call will be ignored and logged as missed call in the caller ID log.
  If the Smart call blocker feature is on and in screening mode, and you receive a call waiting cell call:
• If you have already picked up a screened home call, the telephone checks whether the call waiting cell call's number can be found in the block list. If yes, the telephone displays Blocked call and rejects the call.
  The screening feature of Smart call blocker is applicable to home calls only.
• Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If you want to allow some robocalls to get through, save their names in the star name list. See page 128.
  The telephone can respond to remote access code while it is playing the screening announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 168.

Screen uncategorized home calls

Allow call once

1. When the telephone starts ringing, and the screen displays Screened call:

- On the handset, press ⏠HOME/FLASH or 📋/SPEAKER to pick up the call.

-OR-

- On the telephone base, press HOME to pick up the call.

If you have turned on the caller ID announce feature, the telephone announces “You have a call from...” and the caller’s name. After you picked up the call, the telephone announces “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”.

1. Press 1 to answer the call. The telephone number will not be added to your allow list.

Notes:

To turn on or off caller ID announce, see page 43.
When the telephone is ringing, you can press SILENCE to mute the ringer temporarily.

Always allow

1. When the telephone starts ringing, and the screen displays Screened call:

- On the handset, press ⏠HOME/FLASH or ⏻/SPEAKER to pick up the call.

-OR-

- On the telephone base, press HOME to pick up the call.

If you have turned on the caller ID announce feature, the telephone announces “You have a call from...” and the caller’s name. After you picked up the call, the telephone announces “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”.

1. Press 2 to answer the call. The telephone number will be added to your allow list.

Notes:

To turn on or off caller ID announce, see page 43.
When the telephone is ringing, you can press SILENCE to mute the ringer temporarily.

Screen uncategorized home calls

Block call

1. When the telephone starts ringing, and the screen displays Screened call:

- On the handset, press ⏠HOME/FLASH or ⏻/SPEAKER to pick up the call.

-OR-

On the telephone base, press HOME to pick up the call. If you have turned on the caller ID announce feature, the telephone announces "You have a call from..." and the caller's name. After you picked up the call, the telephone announces "To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *".

1. Press 3 or BLOCK to block the call. The telephone plays the block announcement "The number you are calling is not accepting your call. Please hang up." to the caller. The telephone number will be added to your block list.

Notes:

To turn on or off caller ID announce, see page 43.
When the telephone is ringing, you can press SILENCE to mute the ringer temporarily.

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Send call to answering system

1. When the telephone starts ringing, and the screen displays Screened call:

2. On the handset, press ⏻HOME/FLASH or ⏻/SPEAKER to pick up the call. -OR-

3. On the telephone base, press HOME to pick up the call.

If you have turned on the caller ID announce feature, the telephone announces “You have a call from...” and the caller’s name. After you picked up the call, the telephone announces “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”.

1. Press 4 to forward the call to the answering system.

Note: The call is forwarded to the answering system and the caller can leave a message even if the answering system is off.

Smart call blocker

Option while on a call

When you are on a home or cell call and speaking to the caller, and you do not want to continue the call, you can press BLOCK to end the call. The telephone plays the block announcement "The number you are calling is not accepting your call. Please hang up." to the caller, and the call will be terminated. The caller's number, if available, will be added to your block list.

Using a cordless handset or the telephone base:

- Press BLOCK. The screen displays Block and end? and the caller's number, if available. Press YES to end the call.

Notes:

The caller's number, if available, will be saved to the block list. The screen displays Added to block list after pressing YES. If caller's number is not available, the screen displays No number available to block..
You can press BLOCK to end the call even if Smart call blocker is turned off.

Answering system

Answering system settings

Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.

Announcement

Your outgoing announcement plays when calls are answered by the answering system.

The telephone has a default outgoing announcement, "Hello. Please leave a message after the tone." You can use this announcement, or record your own.

You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.

To play your current outgoing announcement:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press SELECT again to select Announcement.
4. Press CID or DIR to scroll to Play annc, then press SELECT.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press SELECT again to select Announcement.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Play annc, then press SELECT.

Answering system

Answering system settings

To record a new outgoing announcement:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press SELECT again to select Announcement.
4. Press SELECT to select Record annc. The system announces, "Record after the tone. Press STOP when you are done."
5. Speak towards the handset to record your announcement. Press STOP to end recording. Your recorded announcement plays.

To listen to the recorded announcement again, scroll to Play annc and press SELECT.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press SELECT again to select Announcement.
4. Press SELECT to select Record annc. The system announces, "Record after the tone. Press STOP when you are done."
5. Speak towards the telephone base to record your announcement. Press STOP to end recording. Your recorded announcement plays.

To listen to the recorded announcement again, scroll to Play annc and press SELECT.

Answering system

Answering system settings

To delete or reset your outgoing announcement:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press SELECT again to select Announcement.
4. Press CID or DIR to scroll to Play annc, then press SELECT.
5. While the announcement is playing, press MUTE/DELETE to delete the announcement. The system announces "Announcement deleted".

-OR-

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press SELECT again to select Announcement.
4. Press CID or DIR to scroll to Reset annc, then press SELECT. The screen shows Reset to default annc?.
5. Press YES to confirm. The screen shows Annc. reset to default.

Answering system

Answering system settings

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press SELECT again to select Announcement.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Play annc, then press SELECT.
5. While the announcement is playing, press X/DELETE to delete the announcement. The system announces “Announcement deleted”.

-OR-

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press SELECT again to select Announcement.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Reset annc, then press SELECT. The screen shows Reset to default annc?.
5. Press YES to confirm. The screen shows Annc. reset to default.

When your announcement is deleted, the system answers calls with the default announcement described on page 148. You cannot delete the default announcement.

Answering system

Answering system settings

Answer on/off

Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.

To turn the answering system on or off:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press ♥CID or ^DIR to scroll to Answering sys, then press SELECT.
3. Press ♥CID or ^DIR to scroll to Answer On/Off, then press SELECT.
4. Press ♥CID or ^DIR to highlight On or Off, then press SELECT to save the setting. You hear a confirmation tone.

When the answering system is on, the handset shows ANS ON.

Answering system

Answering system settings

Using the telephone base:

Press ☑ ANSWER ON to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”

-OR-

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Answer ON/OFF, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to highlight On or Off, then press SELECT to save the setting. You hear a confirmation tone.

Note: If the answering system is off and there is an incoming call, the system answers after ten rings and announces, "Please enter your remote access code." For more information about remote access, see page 168.

Voice guide to set Answering system

This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press ♥CID or ^DIR to scroll to Voice guide, then press SELECT. You hear a voice prompt, "This voice guide will assist you with the basic setup of your answering system."
4. Set up your answering system by inputting designated numbers, as instructed in the voice guide.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Voice guide, then press SELECT. You hear a voice prompt, "This voice guide will assist you with the basic setup of your answering system."
4. Set up your answering system by inputting designated numbers, as instructed in the voice guide.

Notes:

You can press OFF/CANCEL on the handset or press CANCEL on the telephone base to quit the voice guide at any time.

If the system does not receive any input, it will play an alert message. If there is still no input, it will announce "Sorry, I still have not received any input. If you want to restart the voice guide, please enter the menu and select Voice guide under Answering system. Good bye."

After a power outage, the system prompts you to set the date and time, and Smart call blocker. After that, the system prompts if you want to set up the answering system via voice guide. Press YES to start the setup.

Answering system

Answering system settings

Call screening

Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing ⏻HOME/FLASH on the handset, or HOME on the telephone base.

To change the setting:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press CID or DIR to scroll to Ans sys setup, then press SELECT.
4. Press SELECT to select Call screening.
5. Press ♥CID or ^DIR to choose On or Off.
6. Press SELECT to save the setting. You hear a confirmation tone.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Ans sys setup, then press SELECT.
4. Press SELECT to select Call screening.
5. Press ▼CALLER ID or ▲DIRECTORY to choose On or Off.
6. Press SELECT to save the setting. You hear a confirmation tone.

Note: For more information on call screening, see page 155.

Answering system settings

Number of rings

You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. By default, the answering system answers an incoming call after four rings.

To set the number of rings:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.

2. Press CID or DIR to scroll to Answering sys, then press SELECT.

3. Press CID or DIR to scroll to Ans sys setup, then press SELECT.

4. Press CID or DIR to scroll to # of rings, then press SELECT.

5. Press CID or DIR to choose among 2, 3, 4, 5, 6 or Toll saver.

6. Press SELECT to save the setting. You hear a confirmation tone.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.

2. Press SELECT to select Answering sys.

3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Ans sys setup, then press SELECT.

4. Press ▼CALLER ID or ▲DIRECTORY to scroll to # of rings, then press SELECT.

5. Press ▼CALLER ID or ▲DIRECTORY to choose among 2, 3, 4, 5, 6 or Toll saver.

6. Press SELECT to save the setting. You hear a confirmation tone.

Notes:

If you set the number of rings for the answering system as 2 or 3 rings, the caller ID announce feature may not have enough time to announce the caller's full information.

If Smart call blocker is on, the first ring of all incoming calls will be muted.

Answering system

Answering system settings

Remote access code

To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19.

To change the remote access code:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press CID or DIR to scroll to Ans sys setup, then press SELECT.
4. Press CID or DIR to scroll to Remote code, then press SELECT.
5. Use the dialing keys to enter a two-digit number. Press MUTE/DELETE to backspace and delete a digit.
6. Press SAVE to save the setting. You hear a confirmation tone.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Ans sys setup, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Remote code, then press SELECT.
5. Use the dialing keys to enter a two-digit number. Press X/DELETE to backspace and delete a digit.
6. Press SAVE to save the setting. You hear a confirmation tone.

Answering system settings

Message alert tone

When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every ten seconds. Unless you change it, the message alert tone is set to off.

There is no audible alert at the handset.

To change the setting:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press CID or DIR to scroll to Ans sys setup, then press SELECT.
4. Press ▼CID or ▲DIR to scroll to Msg alert tone, then press SELECT.
5. Press ♥CID or ^DIR to choose On or Off.
6. Press SELECT to save the setting. You hear a confirmation tone.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Ans sys setup, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Msg alert tone, then press SELECT.
5. Press ▼CALLER ID or ▲DIRECTORY to choose On or Off.
6. Press SELECT to save the setting. You hear a confirmation tone.

Notes:

The message alert tone beeps only if all the following conditions are met:

• Answering system is on.
• Message alert tone setting is on.
• There are new messages.

▶ To temporarily turn off the message alert tone, see page 163.

Answering system settings

Recording time

You can set the recording time allowed for incoming messages. The message length is three minutes by default.

To change the setting:

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press CID or DIR to scroll to Ans sys setup, then press SELECT.
4. Press CID or DIR to scroll to Recording time, then press SELECT.
5. Press CID or DIR to choose 3 minutes, 2 minutes or 1 minute, then press SELECT to save the setting. You hear a confirmation tone.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to scroll to Ans sys setup, then press SELECT.
4. Press ▼CALLER ID or ▲DIRECTORY to scroll to Recording time, then press SELECT.
5. Press ▼CALLER ID or ▲DIRECTORY to choose 3 minutes, 2 minutes or 1 minute, then press SELECT to save the setting. You hear a confirmation tone.

About the answering system

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider's voicemail (fees may apply). Your telephone's built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

• If QQ and XX New msgs show on the handset and XX New messages shown on the telephone base, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press ▶/■/PLAY/STOP on the telephone base (page 164).
• If 📋 and New voicemail display on the handset and the telephone base, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than the answering system, turn off the answering system. To use the answering system rather than your voicemail service, contact your telephone service provider to deactivate the voicemail service.

About the answering system

Use the answering machine and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. If you are on a call, or the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set the answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set the answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes (see Recording time on page 159), and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

When there are new messages (including memos) on the answering system, the number of messages stored shows in the message counter.

If the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record,” before message playback at the handset or the telephone base. Rec mem low displays on the device screen in idle mode. When you turn on the answering system at the telephone base, it announces, “Calls will be answered. Less than three minutes to record.”

If the memory is full, the answering system announces, “Memory is full,” before message playback. The device screen displays Rec mem full in idle mode. Once the memory is full, you cannot turn the answering system back on if it has been turned off, nor can you record new messages until old ones have been deleted. Memory full displays if you want to turn on the answering system on the handset but there is no memory.

About the answering system

Voice prompts

The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements.

Call screening

To screen a call at the telephone base:

If the answering system and call screening are on (see Call screening on page 155), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.

Options while a message is being recorded:

• Press ▼/VOLUME/▲ on the telephone base to adjust the call screening volume.
• Press ▶/■/PLAY/STOP or SILENCE to temporarily silence the call screening.
• Press ▶/■/PLAY/STOP or SCREEN to temporarily turn on the call screening if call screening is set to off.
• Press HOME to answer the call.

To screen a call at the handset:

If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call.

Options while a message is being recorded:

• Press heckmark CID/VOLUME or DIR/VOLUME on the handset to adjust the call screening volume.
  Press OFF/CANCEL or SILENCE to temporarily silence the call screening.
• Press SCREEN to temporarily turn on the call screening if call screening is set to off.
• Press 📋/SPEAKER to turn off the speakerphone and screen the call through the handset earpiece.

Answering system

About the answering system

Call intercept

While screening a call, you can stop recording and speak to the caller by pressing ⚠HOME/FLASH on the handset, or pressing HOME on the telephone base.

Temporarily turn off the message alert tone

If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages. Pressing any telephone base key (except ⬆HANDSET LOCATOR) temporarily silences the message alert tone.

If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily off. Only press X/DELETE a second time if you wish to erase all old messages in your answering system.

The message alert tone resumes when you receive another message.

Answering system

Message playback

If you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller.

When playback begins, the handset screen and telephone base screen display the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the screen displays End of messages.

To listen to messages at the telephone base:

Press ▶/■/PLAY/STOP on the telephone base to listen to the messages.

• If there are new and old messages, press ▼ CALLER ID or ▲ DIRECTORY to select Play new msgs or Play old msgs, then press SELECT or ▶/■/PLAY/STOP.
• If there are only new or only old messages, they will play automatically.

When the handset is playing a message, its screen shows [2]-Call info and the caller's name or number. If the caller's information is unavailable, the handset shows No caller info.

The system announces the number of messages, then begins playback. The message sequence is shown on the telephone base. If there are no recorded messages, the telephone base shows No messages and you hear, "You have no message."

To listen to messages on a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.

2. Press SELECT to select Play messages.

3. If there are new and old messages, press heckmark CID or DIR to select Play new msgs or Play old msgs, then press SELECT.

4. If there are only new or only old messages, they will play automatically.

The system announces the number of messages, then begins playback. The message sequence is shown on the handset. If there are no recorded messages, the handset shows No messages and you hear, "You have no message."

Options during playback

When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message.

When messages are playing on the telephone base:

• Press ▼/VOLUME/▲ to adjust the message playback volume.
• Press >>/SKIP or SKIP to skip to the next message.
  Press ←/REPEAT or REPEAT to repeat the message.
• Press «/REPEAT or REPEAT twice to hear the previous message.
• Press X/DELETE to delete the message.
• Press 2 to pause the playback and show the caller ID information.

- Press HOME or CALL to use the home line, or press CELL 1 or CELL 2 to use the cell line to call back the caller. If necessary, press # (pound key) or 1 to show different dialing options.

- Press CANCEL or BACK to restart the playback. If you do not call back within 10 seconds, message playback restarts.

- Press ▶/■/PLAY/STOP or CANCEL to stop the playback.

When messages are playing on the handset:

• Press CID/VOLUME or DIR/VOLUME to adjust the message playback volume.
• Press SKIP to skip to the next message.
• Press REPEAT to repeat the message. Press REPEAT twice to listen to the previous message.
• Press MUTE/DELETE to delete the message.
• Press 2 to pause the playback and show the caller ID information.

- Press ⏠HOME/FLASH, CALL or 📄)/SPEAKER to use the home line, or press CELL 1(☐) or CELL 2(☐) to use the cell line to call back the caller. If necessary, press # (pound key) or 1 to show different dialing options.

- Press OFF/CANCEL or BACK to restart the playback. If you do not call back within 10 seconds, message playback restarts.

- Press OFF/CANCEL to stop the playback.

Delete all old messages

You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.

To delete all old messages on the telephone base:

1. When the telephone is idle, press X/DELETE. The system announces, "To delete all old messages, press DELETE again."
2. Press X/DELETE again. The system announces, "All old messages deleted!"

-OR-

1. Press MEN when in idle mode to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Delete all old, then press SELECT. The screen shows Delete all old messages?
4. Press YES to confirm. The screen displays Deleting... and then All old msgs deleted!. There is a confirmation tone.

To delete all old messages on the handset:

1. Press MENI when in idle mode to enter the main menu.
2. Press CID or DIR to scroll to Answering sys. Press SELECT.
3. Press CID or DIR to highlight Delete all old, then press SELECT. The screen shows Delete all old messages?.
4. Press YES to confirm. The screen displays Deleting... and then All old msgs deleted!. There is a confirmation tone.

Answering system

Record and play memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages.

Record a memo

Using a cordless handset:

1. When the handset is in idle mode, press MENU to enter the main menu.
2. Press CID or DIR to scroll to Answering sys, then press SELECT.
3. Press CID or DIR to highlight Record memo, then press SELECT. The system announces, "Record after the tone. Press STOP when you are done."
4. Speak towards the handset to record a memo.
5. Press STOP to stop recording. The system announces, "Recorded." and then returns to the previous menu.

Using the telephone base:

1. When the telephone base is in idle mode, press MENU to enter the main menu.
2. Press SELECT to select Answering sys.
3. Press ▼CALLER ID or ▲DIRECTORY to highlight Record memo, then press SELECT. The system announces, "Record after the tone. Press STOP when you are done."
4. Speak towards the handset to record a memo.
5. Press STOP to stop recording. The system announces, "Recorded." and then returns to the previous menu.

Notes:

The system announces "Memory is full," if you attempt to record a memo when the memory is full.

▶ Each memo can be up to four minutes in length.
- Memos shorter than two seconds are not recorded.

Answering system

Remote access

You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.

To remotely reach your answering system:

1. Dial your telephone number from any touch-tone telephone.
2. Once the system answers, enter the two-digit remote access code (19 is the default code. See page 157 to change it).

- The system automatically announces the number of new or old messages (if any), and then begins to play them.

1. You can also enter the following remote commands:

Remote commands

1	Press to listen to all messages.
2	Press to listen to new messages only.
3	Press to delete the current message (during playback).
33	Press twice to delete all old messages.
4	Press to repeat the current message (during playback).
5	Press to stop any operation (including recording).
*5	Press to listen to a list of remote commands.
6	Press to skip to the next message (during playback).
*7	Press to record a new announcement.
8	Press to end remote access (the call will be terminated).
0	Press to turn the answering system on or off.

1. Hang up or press 8 to end the calls.

Answering system

Remote access

Cut out and carry the remote access wallet card at the back of this user's manual for quick reference.

Notes:

If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.
When the answering system is turned off, the telephone answers after 10 rings, and announces, "Please enter your remote access code."
When the memory is full, the answering system answers incoming calls after 10 rings and announces, "Memory is full. Enter the remote access code."
The telephone can respond to remote access code while it is playing the screening announcement or block announcement. This allows you to access you answering system from an unknown number remotely. See Screen home calls without numbers on page 140 and Screen uncategorized home calls on page 143.

Appendix

Add and register handsets/headsets/speakerphones

Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CLP99007, sold separately) or up to 10 cordless handsets and 2 cordless headsets and speakerphones (sold separately). Visit

www.telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately.

To register a cordless headset or speakerphone to this telephone system, please refer to the corresponding user's manual for more details. To register a cordless handset, see the following.

The handsets provided within your product box are already registered as HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12).

Register a handset to the telephone base

Method 1:

1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS, see manual..
2. Put the handset you wish to register on the telephone base cradle.

Line drawing of two mobile phones with keypad and a crossed-out phone stand (no text or symbols)

For registration, put the handset on the telephone base, not the handset charger.

1. The handset shows Registering... Please wait. If the registration is successful, both the handset and the telephone base screens display HANDSET X Registered (HANDSET represents the handset name, X represents the handset number). Both the handset and the telephone base beep. The handset is now registered with the telephone base.

Appendix

Add and register handsets/headsets/speakerphones

If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on both screens. The handset shows To register HS, see manual. and the telephone base returns to idle mode. This may take up to five minutes to occur. Please start again from Step 1.

Method 2:

1. Press and hold 📋/HANDSET LOCATOR on the telephone base for about four seconds and it shows Registering... Please wait.
2. Press QUIET # on the handset. The handset shows Registering... Please wait. If the registration is successful, both the handset and the telephone base screens display HANDSET X Registered (HANDSET represents the handset name, X represents the handset number). Both the handset and the telephone base beep. The handset is now registered with the telephone base.

If registration fails, Registration failed appears on both screens. The handset shows To register HS, see manual. and the telephone base returns to idle mode. This may take up to five minutes to occur. Please start again from Step 1.

Notes:

• You cannot register a handset if any other system handset is in use.
  If you try to register more than 12 handsets to the telephone base, the telephone base shows Registration slots are full and sounds two beeps.

Appendix

Deregister handsets

You may need to deregister your handsets if:

- You have 12 registered handsets and need to replace a handset.

-OR-

- You wish to change the designated handset number of your registered handsets.

You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.

Please read carefully through all the instructions on this page before beginning the deregistration process.

Deregister all handsets from the telephone base

In addition to the cordless handsets, this operation will also deregister all cordless headsets and speakerphones registered to your telephone base.

1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration.
2. Press and hold 📋HANDSET LOCATOR on the telephone base for about ten seconds. The telephone base screen shows Registering... Please wait for five seconds, then it shows Deregister all devices? Release 📋HANDSET LOCATOR.
3. Immediately press 📋/HANDSET LOCATOR again or press YES. You must press 🔔/HANDSET LOCATOR or YES within five seconds. If the telephone base returns to idle screen, start again with Step 1.
4. The telephone base shows Deregistered all devices when the registration completes. It takes up to ten seconds to complete the deregistration process. Before registering the handset again, wait for the cordless handset screen to display To register HS, see manual.
5. To register the handset(s) to the telephone base again, follow the registration instructions on pages 170-171.

Notes:

If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.
▶ You cannot deregister the handsets if any other system handset is in use.
Even if the battery is depleted, you can still deregister the handsets by following the steps mentioned above. After the handset is charged for at least ten minutes, the screen shows To register HS, see manual.
If you already have 12 registered handsets, the telephone base shows Registration slots are full and sounds two beeps in Step 2, as mentioned above. Continue holding 📋/HANDSET LOCATOR until Deregister all devices? displays.

Handset screen icons

	HOME line - On steadily when the home line is in use or there is an incoming home call.
[0000]	Search - you can perform 3-character alphabetical search to find entries quickly.
	CELL line- On steadily when a cell line is in use or there is an incoming cell call.
[SV77]	Bluetooth connected devices - There are Bluetooth connected devices on the active devices list.
	Bluetooth disconnected devices - There are Bluetooth disconnected devices on the active devices list.
[SP85]	Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on the home line.
[7K22]	Battery status - battery is charging (animated display).
[0009]	Battery status - the battery icon flashes when the battery is low and needs charging.
[58K4]	Speakerphone - the speakerphone is in use.
	Ringer off - the handset ringer is off.
[7T63]	New voicemail - you have new voicemail from your telephone service provider.
	Answering system on - the answering system is turned on to answer calls.
	Message - new message in the built-in answering system.
	ECO mode - activates automatically to reduce power consumption when the handset is within range from the telephone base.
	New caller ID log - new and missed calls.
	MUTE - the handset microphone is off.

Telephone base screen icons

	HOME line - On steadily when the home line is in use or there is an incoming home call.
[CSHK]	Search - you can perform 3-character alphabetical search to find entries quickly.
[1Y20][8TTA]	CELL line- On steadily when a cell line is in use or there is an incoming cell call.
	Bluetooth connected devices - There are Bluetooth connected devices on the active devices list.
[60XZ]	Bluetooth disconnected devices - There are Bluetooth disconnected devices on the active devices list.
[X4CE]	Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on the home line.
	Ringer off - the telephone base ringer is off.
[SWKY]	New voicemail - New voicemail received from your telephone service provider.
[DXBD]	Answering system on - The answering system is turned on.
	New answering system message - New message in the answering system.
	New caller ID log - Missed and new calls.
MUTE	Mute - Microphone is muted.

Handset alert tones

One short beep Tone of each key press, if key tone is turned on.
One long beep Indication to begin recording a message, memo or announcement.
Two short beeps	You are pressing ♥CID or ^DIR on a cordless handset when the volume is already at its highest or lowest setting.-OR-Call waiting tone.-OR-Error tone.-OR-Registration slots are full.
Confirmation tone (three rising tones)	The system has completed the command successfully.
Four beeps The other party has ended your intercom call.-OR-The handset has gone out of range from the base during a call.
Four short beeps Low battery warning.
Four rising tones Your Android cell phone has received mobile notifications.

Telephone base alert tones

One short beep Tone of each	h key press, if key tone is turned on.
One long beep Indication to	begin recording a message, memo or announcement.Indicates the start of message recording during call screening or the end of a message playback session.
Two short beeps	You are pressing ▼/VOLUME/▲ on the telephone base when the volume is already at its highest or lowest setting.-OR-Call waiting tone.-OR-Error tone.-OR-Registration slots are full.
Confirmation tone (three rising tones)	The system has completed the command successfully.
Four beeps The other party	has ended your intercom call.
Four short beeps Registration	on failure tone.
Four rising tones Your Android	oid cell phone has received mobile notifications.
Beeps every ten seconds Message alert.

Alert tones and lights

Lights

/PLAY/STOP

• On when the answering system is playing recorded messages.
• Flashes when there are new messages.

MUTE

On when the microphone is muted.

CELL 1/CELL 2/HEADSETights

• On when the telephone base is paired and connected with a Bluetooth device.
• Flash alternately while pairing a Bluetooth device.
• Flash quickly when there is an incoming cell call.

/ANSWER ON

On when the answering system is on.

HOME

• On when the home line is in use.
• Flashes quickly when there is an incoming home call.
• Flashes slowly when the home call is on hold.

CELL 1/CELL 2

• On when the cell line is in use.
• Flashes quickly when there is an incoming cell call.
• Flashes slowly when the cell call is on hold.

Screen messages

Added to allow list	The telephone has just added an entry to the allow list.
Added to block list	The telephone has just added an entry to the block list.
Added to star name list	The telephone has just added an entry to the star name list.
Activating remote voice control...	The telephone is activating remote voice control.
BASE 0 is calling	The telephone base is calling.
BASE 0 is calling all	The telephone base is calling all devices (for intercom calls).
Block list is empty	There are no call block entries.
Blocked call	An incoming call was blocked.
Blocking call...	The Smart call blocker feature of the telephone is rejecting a call with block announcement.
Bluetooth system busy	You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used.
Call transferred	You have transferred an outside call to another device.
Caller ID log empty	There are no entries in the caller ID log.
Calling BASE 0	The handset is calling the telephone base (for intercom calls).
Calling HANDSET X	The handset or telephone base is calling another handset (for intercom calls). The telephone base is transferring an outside call to a handset.
Cell	The cell line is on a call.
Cell call on hold	A call on the cell line has been put on hold
Cell line in use	Another system handset is using the cell line.
Cell 1/2 alert: xxx	The Android phone that you paired with this telephone received a mobile notification.

Screen messages

Cell 1/2 low batt	Message received from Alerts manager that your cell phone's battery is low.
Connection failed	A Bluetooth device failed to establish a connection with your telephone system.
Connection timeout.Please check cell status.	The telephone has failed to activate remote voice control.
Contact deleted	A directory entry is deleted.
Directory empty	There are no directory entries.
Directory full	The directory is full. You cannot save any new entries unless you delete some current entries.
Downloading...	The system is downloading a directory from a cell phone.
Ended	You have just ended a call.
HANDSET X is calling	Another system handset is calling.
HANDSET X is calling all	The handset is calling all devices.
Home	The home line is on a call.
Home call on hold	A call on the home line has been put on hold.
Home & cell calls on hold	Calls on the home and cell lines have been put on hold.
Home & cell lines in use	Calls on the home and cell lines are being used.
Home line in use	A system handset or another telephone on the same home line is in use.
Incoming call	There is a call coming in.
Intercom	The device is on an intercom call.
Intercom ended	The intercom call has just ended.
Line in use	An extension phone, or one of the devices is in use.
Low battery	The battery is low. You should charge the battery.
Microphone ON	Mute is off so the other party can hear your voice.
Muted	The microphone is off. The other party cannot hear you.

Screen messages

New voicemail	There are new voicemail messages from your telephone service provider.
No answer.Try again.	The device(s) you are trying to transfer a call to is out of range, off hook, or has no power.
No battery	The handset in the charger has no battery installed.
No Bluetooth device is ready for connection	There is no Bluetooth device paired to the telephone system when you press CELL 1/CELL 2 on the telephone base or press CELL 1/CELL 2 on the handset.
No caller info	The caller information is unavailable.
No home line	There is no telephone line connection.
No entries found.Download from SIM only ?	There are no entries found when you download a cell phone directory from the cell memory.
No entries found.Download from Phone only ?	There are no entries found when you download a cell phone directory from your SIM card.There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories.
No messages	There are no messages in the answering system.
No PTT call	The incoming PTT function is turned off. The handset will not receive PTT calls.
No signal.Call ended.	The phone lost connection with the telephone base or did not have a strong enough signal and the phone call ended.
Not available at this time	Someone else is already using the directory or caller ID log.When a handset tries to access the answering system or Bluetooth menu during battery backup mode.
Number already saved	The telephone number you have entered is already in the directory, allow list or block list..
Out of range OR no power at base	The telephone base has lost power, or the handset is out of range.
** Paging **	The cordless handset is paged by the telephone base.
Paging all devices	The telephone base is paging all devices.
Place in charger	The battery is very low. The handset should be charged.

Screen messages

PTT From HANDSET XTo devices:X	One handset has started a PTT session to another handset and telephone base.
PTT From HANDSET XTo devices:X	One handset has started a PTT session to another handset.
PTT To HANDSET X	You have started the PTT process with a handset.
PTT ToBASE O	You have started the PTT process with the telephone base.
Push to talk Ended	The PTT session is ended.
Quiet mode on	QUIET mode is on.
Quiet mode is off	QUIET mode is turned off.
Rec men full	The system recording time is full.
Rec men low	The system recording time is low.
Registering...Please wait	The handset is registering to the telephone base.
Registration slots are full	The telephone base has the maximum of 12 handsets registered to it.
Registration failed	The handset registration is not successful.
Remote voice control ended.	The remote voice control operation is ended.
Ringer off	The ringer is turned off.
Ringer muted	The ringer is off temporarily while the device is ringing.
Saved to directory	An entry has been successfully saved in the directory.
Screened call	The Smart call blocker feature of the telephone has screened a call and is putting the call through to you.
Setting upAnswering system...	The telephone is playing voice guide.
Smart call blk screening...	The Smart call blocker feature of the telephone is screening a call and playing the screening announcement to the caller.

Screen messages

To register HS, see manual.	Screen display before handset registration.
Unable to call. Try again	You try to join a call when there are already four handsets on that call.You try to make an outside call when another device is transferring a call with the intercom feature.
Start voice guide to set up Smart call blocker now?	After you install your telephone or power returns following a power outage, the telephone will prompt you to set the date and time. After the date and time setting is done or skipped, the telephone will then prompt if you want to set up the Smart call blocker feature via voice guide.
XX Missed calls	There are new calls in the caller ID log.
XX New messages	Displays on handset screen when you have new messages in the answering system.
XX New messages	Displays on telephone base screen when you have new messages in the answering system.

Appendix

Troubleshooting

If you have difficulty with your phone, please try the following suggestions.

For Customer Service, visit our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

I cannot pair my cell phone to the telephone base.

• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your telephone system. Check the Bluetooth compatibility list at
• Make sure the Bluetooth function of your cell phone is turned on. See the user's manual of your cell phone for more information.
• Make sure that you set your cell phone to search for devices.
• If the telephone systems in your cell phone device history list, delete it and try pairing again.
• Carefully follow the pairing instructions on pages 22-23 and make sure that your cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the suggestions mentioned above.

www.telephones.att.com/bluetooth.

I cannot pair my headset to the telephone base.

• Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user's manual of your headset for more information on how to set your headset to discoverable mode.
• Make sure your headset is compatible with your telephone system. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth.
• Carefully follow the pairing instructions on pages 24-25 and make sure that your headset is not connected to any other Bluetooth device.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the suggestions mentioned above.

Appendix

Troubleshooting

I cannot connect my cell phone with the telephone base.

• Make sure that the Bluetooth function of your cell phone is turned on. See the user's manual of your cell phone for more information.

• Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.

• Turn off your cell phone, then turn it on again.

• Make sure that your cell phone is on the active devices list.

For some cell phones, you must authorize the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 device in your cell phone's Bluetooth feature. See the user's manual of your cell phone for more information.

- Manually connect your cell phone to your telephone system. Refer to the user's manual of your cell phone for more information.

I cannot connect my headset with the telephone base.

• Make sure that your Bluetooth headset is not connected to any other Bluetooth device.
• Make sure that your headset is on the active devices list.

I cannot put my headset in discoverable mode.

• Refer to the user's manual of your headset for information on how to set your headset to discoverable mode.
• Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.
• Carefully follow the pairing process on pages 24-25.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the suggestions mentioned above.

I don't know how to search for or add new devices on my cell phone.

• Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user's manual of your cell phone.
  In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

Appendix

Troubleshooting

My cell phone disconnects with the telephone base.

• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when on a cell call.

My cell phone is connected to the telephone base, but I cannot make a cell call.

• Make sure that your cell phone is not in use when you are trying to make a cell call.
• For some smartphones, make sure that the cellular function is turned on.

Bluetooth system busy appears on the display.

• Make sure that your cell phone is not in use when connected and on the active devices list.
• Make sure that your cell phone or headset is not connected to any other Bluetooth device.
• Your telephone system can only use one Bluetooth device at a time.

The PIN on the telephone base does not work.

• The default PIN is 0000.
• If you have changed the PIN, it will appear on the telephone base in the pairing process.

I cannot hear any audio on my telephone system when on a cell call.

• Make sure that your cell phone's volume is not too low or muted.
• Reset the telephone base. Unplug the unit's electrical power. Wait for approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.

The listening volume of my cell call is too loud or quiet.

During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.

Appendix

Troubleshooting

I cannot download contacts from my cell phone to my CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.

• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
  If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically. See the user's manual of your cell phone for more information.

I see duplicate entries in my downloaded directory.

- If you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both.

Some of my cell phone contacts were not imported to my CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.

- Try copying the contacts from your SIM card to your cell phone memory first, then download from your phone memory. If that doesn’t work, try copying the contacts from your cell phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.

Can the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 help the poor cell phone reception in my house?

If your cell phone has poor reception in your home, the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cell line. In order for this to work, the cell phone must be within 30 feet of the telephone base for optimal performance.

The phone doesn't play my iPhone ringtone when there is an incoming call.

• Make sure your iPhone operating system is iOS 4.1 or later.
• Make sure you have turned on the Cell ringer feature (page 34).

Appendix

Troubleshooting

The iPhone ringtone played is unclear or too loud with noise.

The quality of ringtone played on your telephone is subject to individual ringtone characteristics.
- Try using another iPhone ringtone to test the quality.

My telephone doesn't work at all.

• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the cordless handset.
• Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
  If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. See page 12 for details.
• Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery installation and charging in this user's manual on pages 12-14.

The remote voice control feature does not work.

• Make sure the operating system of your cell phone is iOS 8 or later, or Android 4 or later.
• Make sure your cell phone is paired and connected to your telephone system via Bluetooth.
• Make sure no Bluetooth applications are running in the background of your cell phone.

• Keep your cell phone within 15 feet of the telephone base.

• Do not lock up your cell phone's screen or set passcode for activating the voice-controlled application (voice app).

• Make sure you have turned on or logged in to the applications on your cell phone that you will be sending your voice commands, such as GPS, e-mail and social networking accounts.

Appendix

Troubleshooting

• Make sure your cell phone's data or Wi-Fi signal is in full strength and your cell phone can connect to the Internet.
• Try to activate the voice app on your cell phone to ensure it is in place.
  Once you have activated the remote voice control feature, you are using your cell phone's voice app to operate your cell phone. If the voice commands do not work, please check the cell phone user's manual and the voice app's help topics to find out what commands you can use and any limitations of the voice app.
  Some cell phone manufacturers or network carriers may customize the phone's operating system and implement their own voice app. If you want to use Google Now, you need to manually set it as your default voice app. For detailed instructions, refer to your cell phone user's manual, or contact your cell phone's manufacturer or network carrier. You may also go to “Google Product Forums” on the Internet and check the corresponding help topics.
  Due to the settings of cell phones, some cell phones may not support the remote voice control feature. Contact your cell phone's manufacturer or network carrier if you encounter any problems.

The remote voice control feature ends unexpectedly while it is in use.

• The Bluetooth function of your cell phone may be off, or you may have moved your cell phone out of Bluetooth range of the telephone base. Make sure the Bluetooth function of your cell phone is turned on and keep your cell phone within 15 feet of the telephone base.
• The data or Wi-Fi connection of your cell phone may be lost. Make sure your cell phone's data or Wi-Fi signal is in full strength.
  The feature may be ended automatically by your cell phone. For example, a cell call has been established via the remote voice control feature and the call has just ended.
• If you receive a landline or cell line incoming call when you have activated remote voice control on a connected cell phone, the remote voice control operation will be ended.
  The voice-controlled application of your cell phone may be affected by other cell phone operations in the background. If the problem persists, contact your cell phone's network carrier.

Appendix

Troubleshooting

I cannot press any dialing keys (0-9, TONEX QUIET #) when I am on a cell call using the remote voice control feature.

- When you press the dialing keys on the handset or telephone base during a cell call using the remote voice control feature, the telephone system may have no response and the call may be ended. Please use the cell lines of your telephone system for calls that require using the dialing keys during the call (see Make, answer or end a cell call on page 55).

The display shows No home line. I cannot get a dial tone.

• Try all the suggestions mentioned above.
• If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone.
  If there is no dial tone on that other telephone either, the telephone line cord may be defective. Install a new telephone line cord.
• If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 telephone, or contact your telephone service provider (charges may apply).

I cannot dial out.

• Try all the suggestions mentioned above.
• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
  Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.
• If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

Appendix

Troubleshooting

During power outage, I put a handset in the telephone base but the system fails to power up.

• Make sure the handset you placed in the telephone base has enough charge to power up the system.
• Try removing and re-installing the handset's battery. Place the handset in the telephone base again.

My cordless handset isn't performing normally.

• Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range OR No pwr at base appears on my cordless handset.

• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You may have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Appendix

Troubleshooting

The batteries do not hold a charge.

• If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (page 193).
• Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 12 for details.
• You may need to purchase a new battery. Please refer to Battery installation and charging in this user's manual on pages 12-14.

I get noise, static, or weak signals even when I'm near the telephone base.

• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 10). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
• Move your phone to a higher location. The phone may have better reception in a high area.
  If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

Appendix

Troubleshooting

I experience poor sound quality when using the handset speakerphone.

- For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up.

I hear other calls while using my phone.

- Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.

My cordless handset does not ring when I receive a call.

If the Smart call blocker feature of your telephone is on and in default screening mode, the telephone will screen all incoming calls with numbers that are not saved in your directory, allow list, block list, or star name list. While screening, the telephone plays the screening announcement to the callers and asks the caller to respond before putting the call through to you. To turn on or off Smart call blocker, see page 112.

- Make sure that the ringer is not off. Refer to Ringer volume on page 39 in this user's manual.

- Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.

- The cordless handset may be too far from the telephone base.

- Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

- You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

- The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location.

- If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

- Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).

Appendix

Troubleshooting

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.
• Remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
• Your line cord may be defective. Try installing a new line cord.

My calls cut in and out while I'm using my cordless handset.

• Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
• If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
• Move your telephone base to a higher location. The phone may have better reception when installed in a high area.
  If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

The charge light is off.

• Make sure you plug the power and line cords in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.
• A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.

Appendix

Troubleshooting

My caller ID isn't working.

• Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.
  The caller may not be calling from an area that supports caller ID.
• Both your and your caller's telephone service providers must use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 10). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

- Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

System screens all my incoming home calls.

• You may have set Smart call blocker to screen calls without numbers and uncategorized calls. The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory (see page 86) or Allow list (see page 122), or add their names to the Star name list (see page 128). This will avoid Smart call blocker to screen their calls.
• To turn Smart call blocker off, see Set Smart call blocker on/off on page 112.

My telephone does not screen incoming cell calls.

- The screening feature of Smart call blocker is applicable to home calls only. All incoming cell calls will get through and ring. You can block calls of a cell phone number by adding the number to the block list. See Block list on page 116.

Appendix

Troubleshooting

My telephone blocks calls from someone I know.

- You may have saved the caller's number in your block list. To remove the number from the block list, see Delete a block entry on page 121.

I want to block a cell phone number.

If you want to block calls of a cell phone number, add the number to the block list. See Block list on page 116.

While screening a home call, the telephone suddenly stops screening and connects to the call.

Another handset may have picked up the screening call.

- If you have other telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller.

Blocking home calls with numbers saved in my block list only.

If you want to block calls with numbers saved in your block list only, and allow all other calls to get through to you, change the settings to accept calls without numbers and uncategorized calls. See Control home calls without numbers on page 112 and Control uncategorized home calls on page 114.

Blocking all unknown home calls.

If you want to block all unknown home calls with numbers or names that are not in your directory, allow list or star name list, change the settings to block calls without numbers and uncategorized calls. See Control home calls without numbers on page 112 and Control uncategorized home calls on page 114.

Forwarding all unknown home calls to the answering system.

- If you want to forward all unknown home calls with numbers or names that are not in your directory, allow list or star name list to the answering system, see Control home calls without numbers on page 112 and Control uncategorized home calls on page 114 to change the settings.

Appendix

Troubleshooting

Incomplete messages.

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.
- If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
- If the system's memory becomes full during a message, the system stops recording and disconnects the call.
If the caller's voice is very soft, the system may stop recording and disconnect the call.

Difficulty hearing messages.

• Press VOLUME/▲ to increase the telephone base speaker volume.
• Press ^DIR/VOLUME to adjust the message playback volume on a handset.

System does not answer after the correct number of rings.

• Make sure that the answering system is on. ANS ON should show on the handset and the ANSWER ON light on the telephone base should be on.
• If toll saver is activated, the number of rings changes to two when you have new messages stored (page 156).
• If the memory is full or the system is off, the system will answer after ten rings.
  In some cases, the answering system is affected by the ringing system used by your telephone service provider.
  If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 156). To determine how many rings activate your voicemail, contact your telephone service provider.
  If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

System does not respond to remote commands.

• Make sure to enter your remote access code correctly (page 168).
• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

Appendix

Troubleshooting

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
• There may be interference on the phone line you are using. Press dialing keys firmly.

System does not record messages.

• Make sure the answering system is on. ANS ON should show on the handset and the ⏻/ANSWER ON light on the telephone base should be on.
• Make sure the memory of the answering system is not full.
  If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 156). To determine how many rings activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

System announces, "Time and day not set."

- You need to reset the system clock (page 41).

Outgoing announcement is not clear.

• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset or the telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.

New voicemail and show on the screens, and I don't know why.

- Your telephone has both a built-in answering system and voicemail indication. If New voicemail and 📋 appear on the screens, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.

Appendix

Troubleshooting

I cannot retrieve voicemail messages.

- Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 160). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.

I've set my LCD language to Spanish or French and I don't know how to change it back to English.

- Press MENU on your handset or base in idle mode, then enter 364# on the handset or base. You hear a confirmation tone.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn't work.

• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional telephone service.
• If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed):

1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Remove the battery. Replace the battery and place the cordless handset into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Appendix

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

- You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

• Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.
• Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords.

Appendix

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user's manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

Read and understand all instructions in the user's manual. Observe all markings on the product.
- Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
- Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. In an inadequately ventilated environment, the user should not plug the phone into a power outlet, nor put a charged handset into the cradle where there are concentrations of flammable or flame-supporting gases. A spark in such an environment could create a fire or explosion. Such environments may include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Do not use this product near water or when you are wet. For example, do not use it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink and laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
- Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
If this product does not operate normally, see the Troubleshooting section on pages 183-197 of this user's manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 209-210. Do not open this product except as directed in your user's manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
Replace batteries only, as described in your user's manual (pages 12-14). Do not burn or puncture batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

TIONS:

- Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

Use only the supplied rechargeable battery or replacement battery (model BT183342/BT283342). To order, visit our website at www.telephones.att.com, or call 1 [phone]. In Canada, dial 1 [phone].

To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions.

Important safety information

Especially about cordless telephones

• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
  Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY® for locations accepting spent Ni-MH batteries.

RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.

Appendix

Important safety information

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients:

• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.

WTR's evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

ECO mode

This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

Appendix

For C-UL compliance

In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user's manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.

This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours such as early morning or late evening.

Industry Canada

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this telephone.

The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Innovation, Science and Economic Development Canada technical specifications

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

▶ Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian requirement:

CAN ICES-3 (B)/NMB-3(B)

Appendix

California Energy Commission battery charging testing instructions

This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

To activate the CEC battery charging testing mode:

1. Unplug the telephone base power adapter from the power outlet. Make sure all cordless handsets are inserted with charged batteries and out of the chargers before proceeding.
2. While you press and hold 📋/HANDSET LOCATOR, plug the telephone base power adapter back to the power outlet.
3. After about 20 seconds, when the HOME light starts flashing, release 📋 /HANDSET LOCATOR and then press it again within two seconds. You hear a confirmation tone. The HOME light turns off and all handsets display To register HS, see manual.. Allow up to one minute for the process to complete.

If the phone fails to enter this mode, repeat all the steps mentioned above. The telephone base will be powered up as normal if you fail to press 📋/HANDSET LOCATOR within two seconds in Step 3.

To deactivate the CEC battery charging testing mode:

1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal.
2. Register your handsets back to the telephone base. See pages 170-171 for handset registration instructions.

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

1. What does this limited warranty cover?

The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer's authorized service representative will repair or replace at the manufacturer's option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer's option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

4. What is not covered by this limited warranty?

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
- PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
▶ PRODUCT returned without valid proof of purchase (see item 6); or
- Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

Appendix

Limited warranty

5. How do you get warranty service?

To obtain warranty service, visit our website at www.telephones.att.com or call 1 [phone]. In Canada, dial 1 [phone].

Note: Before calling for service, please review the user's manual; a check of the PRODUCT's controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty service?

You must:

• Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and
• Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.

7. Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer's responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the limitation mentioned above may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion mentioned above may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

Technical specifications

RF frequency band 1921.536MHz - 1	928.448MHz
Channels 5
Telephone base voltage(AC voltage, 60Hz)	96Vrms - 129Vrms
Telephone base voltage(AC adapter output)	6VDC @ 600mA5.1VDC @ 1000mA
Handset voltage 2.4 VDC, AAA×2, Ni-MH battery pack
Charger voltage(AC adapter output)	6VDC @ 400mA

Operation Operating time*
Talk time (cordless handset) Up to 7 hours
Talk time (cordless handset speakerphone) Up to 5 hours
Standby Up to 7 days

* Operating times vary depending on your actual use and the age of the battery.

DECT 6.0 digital technology

The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now, calls can be taken in the basement, backyard and garage with exceptional sound quality.

Telephone operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.

Redefining long range coverage and clarity

This telephone base comes with an antenna which gives much better clarity and covers a longer range than before.

HD audio

HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio. It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio.

Simulated full-duplex handset and base speakerphones

The simulated full-duplex speakerphone on your handset and telephone base allow both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage.

Index

Index

A

Active devices 26, 29

Add a bluetooth headset 24–25

Add a cell phone 22–23

Add a handset 170–171

Alerts manager 20

Alert tones

handset 175

telephone base 176

Allow list 122

Announcement 148

Answer an incoming call

during an intercom call 75

during PTT 84

Answer calls 53, 55

Answering system 148–169

B

Battery backup mode 15

Battery charging 12–14

Battery installation 12–14

Block list 116

Bluetooth 18–37

Bluetooth connection from idle mode 26

Bluetooth features 18–20

Bluetooth glossary 21

Bluetooth setup 22–34

C

Caller ID announce 43

Caller ID (CID)

add entries to phone directory 101

dial entries 100

review entries 99

Caller ID manager 20

Call intercept 163

Calls without numbers 109

Call transfer 76–77

Cell area code 49

Cell call 55

Cell phone download directory 30–31

Cell ringer 34

Chain dialing 63–65

Change PIN 34

Charger installation 11

Clear voicemail indication 45

Clock 41–42

Connect an active device 27

Connect to Cell 20

D

Date and time 41–42

Delete

a caller ID log entry 106

a directory entry 95

a redial entry 70

Dialing

from a record in the caller ID log 100

Directory

edit entries 93–94

name search 92

new entries 87–88

Disconnect an active device 27

Display screen message 178–182

DSL 1,10

E

Elapsed time 53

End a cell call 55

End a home call 53

Equalizer 63

Index

Index

H

Handset

handset locator 71

quick reference guide 2–5

ringer tone 40

ringer volume 39

screen icons 173

speakerphone 60

temporary ringer silencing 61

voicemail indication 45

HD audio 211

Home area code 48

|

Important safety

information 200–202

Installation 10–14

Intercom 73–77

Interruption to directory

download 32

L

Last number redial 66

LCD language 42

Lights 177

Limited warranty 209–210

M

Maintenance 199

Make a cell call 55

Make a home call 53

Make an outgoing call during

PTT 85

Memory match 98

Message

alert tone 158

capacity 161

playback 164–166

Mute 61

N

No line alert 52

Number of rings 156

0

Operating range 211

Outgoing announcement 148

P

Paging tone 71

Phonebook 86

Power adapter 10, 11

Predialing 53, 55

Push-to-talk 78–85

Q

Quick reference guide 2–9

Quiet mode 51

R

Receiving calls 53–58

Recharging 13

Redial 66–70

Remote access 157, 168–169

Remote voice control 35–37

Replace an active device 29

Ringer silencing 61

Ringer tone options 40

S

Safety information 200–202

Search for a contact 92

Share an outside call 72

Smart call blocker 108–146

allowed calls 136–137

blocked calls 138–139

call controls 110

control home calls without numbers 112

control uncategorized home calls 114

option while on a call 147

screen home calls without numbers 140–142

screening announcements 132

screen uncategorized home calls 143–146

set Smart call blocker on/off 112

Speakerphone 60

Star name list 128

Stop message playback 165

T

Technical specifications 211

Telephone base

quick reference guide 6–9

ringer tone 40

ringer volume 39

screen icons 174

voicemail indicator 45

Temporary ringer silencing 61

Time 41–42

Troubleshooting 183–197

U

Uncategorized calls 109

Unwelcome calls 109

USB port 8

V

View the directory download information 33

Voice announce caller ID 43

Voice control 35–37

Voice guide 135, 154

Voice guide to set Answering system 154

Voice guide to set Smart call blocker 135

Voicemail 44, 45, 160, 161

Volume control 60

W

Wall-mount installation 16

Warranty 209–210

Welcome calls 109

Remote access wallet card

Use the wallet card, as shown below, to help you remember commands to control your answering system from any touch-tone telephone.

Cut along dotted line.

Call your phone number, then enter your two-digit access code (preset to 19).

Action Remote command

Play all messages....1

Play new messages.....2

Delete the message......3

Delete all old messages.....33

Repeat or go back 4

Stop 5

Help menu....*5

Fold here.

Skip the message......6

Record announcement......*7

End remote access call .....8 (or hang up)

Turn system off or on......0

Models: CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587

Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting

© 2017 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Abstract black-and-white striped sphere with no text or symbols

www.telephones.att.com

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

© 2017 Advanced American Telephones. All Rights Reserved.

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219.

iPhone® and Siri® are registered trademarks of Apple Inc.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Connect to Cell ^™ is a trademark of Advanced American Telephones.

Android® and Google Play® are registered trademarks of Google Inc.

Google Now ^™ is a trademark of Google Inc.

Qaltel ^™ is a trademark of Truecall Group Limited.

S Voice® is a registered mark of Samsung Electronics Co., Ltd.

RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.

Printed in China. Issue 3.0 AT&T 07/17.