Sceptre

C345W-2560UN - Screen Sceptre - Free user manual and instructions

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Product Type Ultra-Wide Curved LED Monitor
Screen Size 34" Diagonal Viewable
Aspect Ratio 21:9
Native Resolution 2560 x 1080
Brightness 280 cd/m²
Contrast Ratio 1,000,000:1 (Dynamic) / 3,000:1 (Typical)
Response Time 6 ms (GTG)
Refresh Rate DP: 100 Hz Max, HDMI: 85 Hz Max
Viewing Angle 178° / 178° (Horizontal/Vertical)
Color Support 16.7 million colors, 95% sRGB
Curvature 1500R
Panel Type VA
Backlight LED (30,000 hours+ lifetime)
Dimensions (with Stand) 31.84" x 9.92" x 17.88"
Dimensions (without Stand) 31.84" x 4.85" x 14.30"
Weight (with Stand) 16.60 lbs
Weight (without Stand) 14.82 lbs
Wall Mount Pattern 75 mm x 75 mm (M4 screws)
Power Input 100-240 V~, 50/60 Hz
Power Consumption (Max) 65 W
Tilt Adjustment Forward: 2°, Backward: 10°
Built-in Speakers 4 Ω / 3 W
Connectivity HDMI 1.4 (x2), DisplayPort, 3.5mm Audio Out
Adaptive Sync Supported (HDMI and DP)
Cleaning Instructions Use dry micro-fiber cloth; avoid liquids and solvents

Frequently Asked Questions - C345W-2560UN Sceptre

How do I adjust the On-Screen Display (OSD) settings?
Press the M button to open the OSD. Use or to navigate, press M to select an option, adjust values with /, and press E to exit.
How do I enable Adaptive Sync?
Go to System in the OSD and set Adaptive Sync to On. Note: Adaptive Sync is always enabled on HDMI ports and supports DP up to 100 Hz and HDMI up to 85 Hz.
What should I do if the monitor shows 'No Signal'?
Check that the correct input source is selected using the E button. Ensure the video cable is securely connected and try a different cable if possible. Also verify the computer is powered on and sending a signal.
How do I clean the monitor safely?
Unplug the power cord. Use a dry micro-fiber cloth to gently wipe the bezel and screen. For stubborn dirt, lightly dampen the cloth with clean water, wring it thoroughly, and wipe. Do not use solvents like alcohol or toluene.
Can I mount this monitor on a wall?
Yes. Remove the stand by pushing the switch upward and lifting the neck. Then attach four M4 x 7mm spacers (included) to the 75 mm x 75 mm mounting pattern on the back. Use appropriate wall mount hardware (not included).
How do I detach the DisplayPort cable?
Press down on the unlocking button on the DisplayPort connector while pulling the cable out. Do not pull the cable without pressing the button to avoid damage.
How do I reset the monitor to factory defaults?
Open the OSD, navigate to System, select Reset, and confirm. This restores all settings to original values.
What is the native resolution and refresh rate?
The native resolution is 2560 x 1080. Via DisplayPort, the maximum refresh rate is 100 Hz; via HDMI, it is 85 Hz. For best image clarity, use the native resolution.
How do I enable Blue Light Shift?
In the OSD, go to Color or Quick Start and set Blue Light Shift to On. This filters blue light to reduce eye strain.
The colors look wrong or the screen is too bright. What can I do?
Check your video cable connection; a loose or faulty cable can cause color issues. Adjust Brightness and Contrast in the OSD. Also ensure the Preset mode is set to User for manual adjustment. If using an older video card, try lowering the contrast to reduce brightness.

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Download the instructions for your Screen in PDF format for free! Find your manual C345W-2560UN - Sceptre and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. C345W-2560UN by Sceptre.

USER MANUAL C345W-2560UN Sceptre

Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and / or fire. In order to prevent potential danger, please observe the following instructions when installing, operating and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal Display, please read the following precautions carefully before using the product.

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  10. Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and the point where they exit from the apparatus.
  11. Only use attachments/accessories specified by the manufacturer.
  12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  13. Unplug this apparatus during lightning storms or when unused for long periods of time.
  14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Never place a display set in an unstable location. A display set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  1. Use only cabinets or stands recommended by the manufacturer of the display set.
  2. Use only furniture that can safely support the display set.
  3. Make sure the display set is not overhanging the edge of the supporting furniture.
  4. Do not place the display set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the display set to a suitable support.
  5. Do not place the display set on cloth or other materials that may be located between the display set and supporting furniture.
  6. Make sure to warn and educate children about the dangers of climbing on furniture to reach the display set or its controls.
  7. Keep a minimum distance of 5 cm around all edges of the display for sufficient ventilation.
  8. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. Install in accordance with the manufacturer's instructions.
  9. No naked flame sources, such as lighted candles, should be placed on the apparatus.
  10. Use only the Sceptre provided power cable or AC adapter approved for use with this device.
    Utilisez uniquement la ligne d'alimentation électrique fournie par la verge ou l'adaptateur de courant autorisé pour ce dispositif.
  11. Operating environment: Temperature: 5°C\~40°C, Humidity: 10% to 85% non-condensing, Altitude: 0\~2,000 m.

WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

Sceptre C345W-2560UN - 1
CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

Sceptre C345W-2560UN - 2

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Sceptre C345W-2560UN - 3

The lightning flash with arrow-head symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Sceptre C345W-2560UN - 4

The exclamation point within a triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.

CAUTION:

DO NOT PLACE THIS PRODUCT ON AN UNSTABLE CART, STAND, TRIPOD, BRACKET, OR TABLE. THE PRODUCT MAY FALL CAUSING SERIOUS PERSONAL INJURY AND SERIOUS DAMAGE TO THE PRODUCT. USE ONLY WITH A CART, STAND, TRIPOD, BRACKET, OR TABLE RECOMMENDED BY THE MANUFACTURER OR SOLD WITH THE PRODUCT. FOLLOW THE MANUFACTURER'S INSTRUCTIONS WHEN INSTALLING THE PRODUCT AND USE MOUNTING ACCESSORIES RECOMMENDED BY THE MANUFACTURER. A PRODUCT AND CART COMBINATION SHOULD BE MOVED WITH CARE. QUICK STOPS, EXCESSIVE FORCE, AND UNEVEN SURFACES MAY CAUSE THE PRODUCT AND CART COMBINATION TO OVERTURN.

Sceptre C345W-2560UN - CAUTION: - 1

WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user's authority to operate this equipment.

CAUTION:

This product satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment. To prevent electromagnetic interference with electric appliances such as radios and televisions, use shielded cables and connectors for connections.

Sceptre C345W-2560UN - CAUTION: - 1

Sceptre C345W-2560UN - CAUTION: - 2

Dispose unwanted electronics and batteries through an approved recycler. F

For display please visit the web at http://www.earth911.com/recycling-guide/how-to-recycle-large-electronics/

For Batteries please visit the web at http://www.call2recycle.org/

For more information, visit: www.sceptre.com/recycling.html or call (888) 580-5588.

Sceptre C345W-2560UN - CAUTION: - 3

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Please refer to the last page for further references.

Sceptre C345W-2560UN - CAUTION: - 4

The house icon identifies that this product is for indoor use.

Sceptre C345W-2560UN - CAUTION: - 5

WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

This product is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent the product from being damaged, the following rules should be observed for the installation, use and maintenance of the product. Read the following safety instructions before operating the display. Keep these instructions in a safe place for future reference.

  • To avoid the risk of electric shock or component damage, switch off the power before connecting other components to the display.
  • Unplug the power cord before cleaning the display. Please use a microfiber cleaning cloth for cleaning the bezel of the display only. Do not use a liquid or a spray cleaner for cleaning the product. Do not use abrasive cleaners.
    • Always use the accessories recommended by the manufacturer to insure compatibility.
  • When moving the display from an area of low temperature to an area of high temperature, condensation may form on the housing. Do not turn on the display immediately after this to avoid causing fire, electric shock or component damage.
  • Do not place the display on an unstable cart, stand, or table. If the display falls, it can injure a person and cause serious damage to the appliance. Use only a cart or stand recommended by the manufacturer or sold with the display.
  • Only use furniture that can safely support the display.
  • Make sure the display is not overhanging the edge of the support furniture.
  • Do not place the display onto tall furniture (such as cupboards or bookcases) without anchoring both the furniture and the display to a suitable support.
  • Do not place the display on cloth or other materials that may be located

between the display and supporting furniture.

- Be sure to educate your children regarding the dangers of climbing on furniture to reach the display or its controls.

- Any heat source should maintain a distance of at least 5 feet away from the display, i.e. radiator, heater, oven, amplifier etc. Do not install the product too close to anything that produces smoke or moisture. Operating the product close to smoke or moisture may cause fire or electric shock.

- Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the display and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the display in a bookcase or cabinet unless proper ventilation is provided.

- Never push any object into the ventilation slots of the display. Do not place any objects on the top of the Product. It could short circuit parts causing a fire or electric shock. Never spill liquids on the display.

- Do not use the display in a portrait format (by rotating 90 degrees) under high temperature environment (25°C or higher), since this would retard heat dissipation and would eventually damage the display.

- The display should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

- The power cable must be replaced when using different voltage from that specified in the User Manual. For more information, contact your dealer.

- The display is equipped with a two-pronged plug.

- Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

- The wall socket should be installed near the equipment and should be easily accessible.

- Only the marked power source can be used for the product. Any power source other than the specified one may cause fire or electric shock.

- Do not touch the power cord during thunderstorms. To avoid electric shock, avoid handling the power cord during electrical storms.

- Unplug the unit during a lightning storm or when it will not be used for a long period of time. This will protect the display from damage due to power surges.

- Do not attempt to repair or service the product yourself. Opening or removing the back cover may expose you to high voltages, the risk of electric shock, and other hazards. If repair is required, please contact your dealer and refer all servicing to qualified service personnel.

- Keep the product away from moisture. Do not expose this appliance to rain or moisture. If water penetrates into the product, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.

- Do not use the product if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair the product yourself.

- Avoid using dropped or damaged appliances. If the product is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of the product may cause fire or electric shock.

- Do not install the product in an area with heavy dust or high humidity. Operating the product in environments with heavy dust or high humidity may cause fire or electric shock.

- Hold the power connector when removing the power cable. Pulling the power cable itself may damage the wires inside the cable and cause fire or electric shocks. When the product will not be used for an extended period of time, unplug the power connector.

- To avoid risk of electric shock, do not touch the connector with wet hands.

- Insert batteries in accordance with instructions while using the remote control. Incorrect polarities may cause damage and leakage of the batteries, operator injury and contamination the remote control.

- If any of the following occurs please contact the dealer:

- The power connector fails or frays.

- Liquid sprays or any object drops into the display.

- The display is exposed to rain or other moisture.

- The display is dropped or damaged in any way.

○ The performance of the display changes substantially.

- Operating environment: Temperature: 5°C \~ 40°C, Humidity: 10% to 85% non-condensing, Altitude: 0\~2,000 m.

SCEPTRE

Dear Sceptre Customer,

Congratulations on your new SCEPTRE C34 LED monitor purchase. Thank you for your support. To ensure safety and many years of trouble-free operation of your LED monitor, please read the manual carefully before making any adjustments, and keep them in a safe place for future reference. We hope you enjoy your new SCEPTRE monitor.

For technical assistance, please call 1(800) 788-2878 and select option 3 or email our tech support group at SceptreTS@SCEPTRE.com.

For all other inquiries, please call 1(800) 788-2878 and select option 4 or email our customer service group at SceptreCS@SCEPTRE.com

Live Chat also available during business hours M-F 8:30AM-5:30PM.

We recommend you register your SCEPTRE monitor by going to our website http://www.sceptre.com/registration.html.

Opening the Package

The SCEPTRE display is packaged in a carton. The size and weight of the product might be too heavy for 1 person to handle. In the event of that happening; it is recommended that the display package must be handled by a minimum of 2 or more persons. Since the glass can be easily scratched or broken, please handle the product gently. Never place the unit on a surface with the glass facing downwards unless it is on protective padding. When opening the carton, check that the product is in good condition and that all standard accessories and items are included. Save the original box and all packing materials for future shipping needs.

Package Contents

SCEPTRE Display x 1

Display Base x 1

Display Neck x 1

S Light Module x 1 (optional item)

Display Base Screw x 3 (CM4 x 8mm)

Display Neck Screw x 2 (PM5 x 11mm)

Wall Mount Standoffs x 4

DisplayPort Cable x 1

User Manual x 1

Installation

Please read the user manual carefully before performing the installation. When an extension cord is required, use one with the correct power rating. Use only the Sceptre provided power cable or AC adapter approved for use with this device. The product should be installed on a flat surface to avoid tipping. Space should be maintained between the back of the product and the wall for proper ventilation. Avoid installing the product in the kitchen, bathroom or other places with high humidity dust or smoke, so as not to shorten the service life of the electronic components. Please ensure the product is installed with the screen in landscape orientation. Any 90° clockwise or counterclockwise installation may induce poor ventilation and successive component damage.

Installing the Monitor Stand Assembly

  1. Take the monitor out of the box. Lay the monitor screen facing down on a table with the monitor still resting on the packing foam. Obtain the display neck and attach it to the display neck.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 1

natural_image Black cylindrical object with three red downward arrows pointing downward on a circular base (no text or symbols)
  1. While the neck is attached to the base, insert and tighten 3 screws to the bottom of the base.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 2

natural_image Metallic circular mechanical component with internal cavities and mounting holes, marked with red arrows and dots (no text or symbols)
  1. Locate the switch on the back of the display. Push up and lift the back plate off the display.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 3

natural_image Top-down view of a car inside a circular frame with a red arrow pointing to the bottom-right corner (no text or symbols)
  1. Insert the back plate to the neck + base (stand) assembly.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 4

natural_image Close-up of a black circular device with a red arrow pointing to its internal component, mounted on a pole (no text or symbols visible)
  1. Secure the installation by inserting and tightening 2 screws.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 5

natural_image Close-up of a mechanical component with red arrows indicating force or movement, no visible text or symbols
  1. Insert the stand + back plate into the back of the display.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 6

natural_image Mechanical pulley mechanism with red directional arrows indicating motion (no text or symbols)
  1. Use your thump and press down on the bottom of the back plate until the plate locks with the back of the monitor.

Sceptre C345W-2560UN - Installing the Monitor Stand Assembly - 7

natural_image Close-up of a hand holding a black cylindrical object with a red wire, placed on a dark surface (no text or symbols visible)
  1. To finalize your installation of the display, please read the following:

a. If you are placing the display on a stand, we would recommend you to use a display safety strap (not included) in order to minimize the possibility of the display toppling over.

b. Securely install all screws and connections.

Removing the Stand for Wall Mounting

  1. To uninstall the stand assembly, lay the monitor facing downwards on a table. Locate the switch. Push the switch upwards and lift the neck upwards. You should be able to take the entire stand off the back of the monitor.

1 2

  1. Once the stand is removed, you will see the indentation where you can install 4 mounting spacers. Insert and tighten the spacers and you can mount the monitor. The mounting pattern is 75 ~mm × 75 ~mm using M4 x 7mm screws.

Sceptre C345W-2560UN - Removing the Stand for Wall Mounting - 2

natural_image Top-down view of a mechanical component with red arrows indicating direction, no visible text or symbols

S Light Module Installation

The S Light Module is a light module that displays a red S sign on the base if turned on.

  1. To install the optional S Light Module, lay the monitor flat on a table with the screen facing downwards and look for the micro USB socket at the bottom of the display.

Sceptre C345W-2560UN - S Light Module Installation - 1

natural_image Front view of a black curved monitor with a stand and a circular connector, no visible text or symbols
  1. Insert the optional S Light Module into the micro USB socket.

Sceptre C345W-2560UN - S Light Module Installation - 2

natural_image Close-up of a hand inserting a USB into a computer port, showing port labels and red arrows indicating insertion (no text or symbols present)
  1. Access the display's OSD and enable the S Light option to turn on the S Light.

SAFETY INSTRUCTIONS .... 1

SAFETY INSTRUCTIONS 2

IMPORTANT INFORMATION.... 3

IMPORTANT INFORMATION.... 3

SAFETY INSTRUCTIONS 5

Opening the Package....8

Package Contents 8

Installation 8

Installing the Monitor Stand Assembly 9

Removing the Stand for Wall Mounting 13

S Light Module Installation.... 14

Table of Contents 15

Identifying Front and Rear Panel 16

Front View 16

Panel Tilt Adjustment.... 16

Front View with Buttons....17

Rear View with Connections.... 18

Connections 19

If You have HDMI Connection on Your Video Card.... 19

If You have DisplayPort Connection on Your Video Card... 20

On Screen Display (OSD) Menu 21

QUICK START 22

PICTURE 23

COLOR 24

SYSTEM 25

Supported DisplayPort 26

Supported HDMI Resolution 27

Troubleshooting 28

How do I detach the DisplayPort Cable? 31

How do I clean the monitor? 32

Specification.... 33

LIMITED PRODUCT WARRANTY 34

Disclaimer, Trademarks, Icons & Copyright Information 36

FCC Compliance Statement 37

Identifying Front and Rear Panel

Front View

Sceptre C345W-2560UN - Front View - 1

natural_image Curved black monitor with a circular base and 'CEPTR' logo, no visible text or symbols on the screen or body.

Indicator Light – The light is blue when the monitor is turned on. The light is red when the monitor is turned off but plugged into power. The light is flashing blue when there is no signal given to the monitor.

Panel Tilt Adjustment

The screen can be adjusted by inclining forward and backward; however, the specific adjustment depends on the specific model of the device. Generally, it may be inclined 2 ± 1^ forward and 10 ± 1^ backward.

Please Note:

- When adjust the angle of the monitor, be sure not to touch or press the LCD screen.

Front View with Buttons

Sceptre C345W-2560UN - Front View with Buttons - 1

natural_image Modern curved monitor with a black stand and red circular button labeled 'M', no visible text or symbols on the device itself.

Buttons from right to left

  1. M – This button activates the On Screen Display (OSD). While the OSD is active, this button will act as the select button to open up an option for adjustment.
  2. ▼ – With no OSD, this button activates a permanent crosshair for first person shooting games. With the OSD turned on, this button moves the selection downwards. This button will also decrease the value of an adjustment while an option is open.
  3. ▲ – With no OSD, this button cycles between PRESET modes. With the OSD turned on, this button moves the selection upwards. This button will also increase the value of an adjustment while an option is open.
  4. E – When the OSD is active, this button acts as the EXIT button and exits out of the option or OSD. This button switches between all the different inputs of the display.
  5. ⏻ – This button turns the display on or off.

Rear View with Connections

SCEPTRE 1 2 3 4

  1. DP - DisplayPort (DP) is a digital video connection for connection to computers with display port video output.

  2. HDMI 2 – HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output. HDMI supports adaptive sync, a feature that eliminates picture tearing and stuttering.

  3. HDMI 1 – HDMI stands for High Definition Multimedia Interface. This connection is for computers with HDMI video output. HDMI supports adaptive sync, a feature that eliminates picture tearing and stuttering.

  4. AUDIO OUT (3.5mm Mini-jack) – This connection is for audio out from the monitor to multimedia speakers or headphones.

Please Note:

• Adaptive Sync is always turned on for HDMI ports.

- In order to remove the DP cable from the monitor you need to depress the buckle on the cable while unplugging.

If You have HDMI Connection on Your Video Card...

SCEPTRE

  1. Make sure the power of the C34 LED MONITOR is turned off.
  2. Obtain a HDMI cable and connect one end to the back of the monitor and the other end to the back of the computer.
  3. Turn on the power of both the C34 LED MONITOR and the computer.

Please Note:

• HDMI ports support adaptive sync only.
• HDMI supports up to 85Hz refresh rate.

If You have DisplayPort Connection on Your Video Card...

SCEPTRE

  1. Make sure the power of the C34 LED MONITOR is turned off.
  2. Obtain a DisplayPort cable and connect one end to the back of the monitor and the other end to the back of the computer.
  3. Turn on the power of both the C34 LED MONITOR and the computer.

Please Note:

• DisplayPort supports Adaptive Sync only.
- DisplayPort supports up to 100Hz refresh rate.

The OSD menu of the monitor provides various adjustments for the monitor such as color, brightness, and contrast .....etc.

SCEPTRE Current Source Input 2560 x 1080 Quick Start Picture Color System Description This main option has the function to change the picture settings for all ports such as tint, contrast, and sharpness.

When you press the M button on the monitor, the OSD screen will appear. Select each of the functions with the ▲ or ▼ buttons. Use the M button again to enter each of the function or when you're in the function already, use the M button to select the option you want to adjust. Use the ▲ or ▼ buttons to adjust each option's values. When you want to exit press the E button.

Sceptre C345W-2560UN - Please Note: - 2

Quick Start

Backlight80
Brightness50
Contrast50
PresetUser
Volume50
Aspect RatioFull
SourceHDMI
Blue Light ShiftOff
Adaptive SyncOff
  1. BACKLIGHT - This option adjusts the intensity of the LED diode directly.
  2. BRIGHTNESS – This option adjusts the brightness of the monitor.
  3. CONTRAST- This option adjusts the contrast of the monitor.
  4. PRESET – This option lets the user select different preset display modes of the monitor.

Only USER mode will allow the user to adjust options freely.

a. STANDARD – This display mode is for regular users.
b. USER – This display mode allows you to adjust contrast and brightness manually.
c. MOVIE – This display mode is for playing movies.
d. ECO – This display mode is for power saving.
e. FPS – This display mode is for playing first person shooter games.
f. RTS – This display mode is for playing real time strategy games.

  1. VOLUME – This option adjusts the loudness of the speaker.

  2. ASPECT RATIO – This option lets the user adjust the aspect ratio of the monitor.

a. FULL – This option automatically stretches any picture to the full screen regardless of picture proportion.
b. 4:3 - This option forces any resolution to a 4:3 square format.

  1. SOURCE – This option lets the user manually switch an input or auto where the monitor detects a signal and changes the source automatically.
  2. BLUE LIGHT SHIFT – This display mode filters out blue light for users who want blue light protection.
  3. ADAPTIVE SYNC – This option turns on or off the Adaptive Sync function, which reduces screen tearing with compatible graphics cards.

PICTURE

Sceptre C345W-2560UN - PICTURE - 1

Picture

Backlight

Brightness

Contrast

Preset

DCR

Aspect Ratio

Sharpness

80

50

50

User

Off

FULL

50

  1. BACKLIGHT - This option adjusts the intensity of the LED diode directly.

  2. BRIGHTNESS – This option adjusts the brightness of the monitor.

  3. CONTRAST- This option adjusts the contrast of the monitor.

  4. PRESET – This option lets the user select different preset display modes of the monitor.

Only USER mode will allow the user to adjust options freely.

a. STANDARD – This display mode is for regular users.

b. USER – This display mode allows you to adjust contrast and brightness manually.

c. MOVIE – This display mode is for playing movies.

d. ECO – This display mode is for power saving.

e. FPS – This display mode is for playing first person shooter games.

f. RTS – This display mode is for playing real time strategy games.

  1. DCR – This option turns on or off the dynamic contrast option of the monitor. Dynamic Contrast automatically adjusts the contrast of the monitor based off the video signal provided.

  2. ASPECT RATIO – This option lets the user adjust the aspect ratio of the monitor.

a. FULL – This option automatically stretches any picture to the full screen regardless of picture proportion.

b. 4:3 - This option forces any resolution to a 4:3 square format.

  1. SHARPNESS – This option adjusts the sharpness of graphics and text for this monitor.

Sceptre C345W-2560UN - Picture - 1

Color

TemperatureNormal
Red50
Green50
Blue50
Advanced>>
Gamma2.2
Tint50
Saturation50
Blue Light ShiftOff
  1. TEMPERATURE – This option let users select different color temperatures of the monitor.

a. NORMAL – This color temperature is for users who prefer a neutral white balance.
b. COOL – This color temperature is for users who prefer a cool white balance.
c. USER – This color temperature is for users who would like to adjust the RGB (red, green, blue) values manually.

i. ADVANCED – This setting adjusts finer values besides RGB going into cyan, magenta, and yellow.

d. WARM – This color temperature is for users who prefer a warm white balance.

  1. GAMMA – This option adjusts the gamma curve value of the monitor.
  2. TINT – This option adjusts the tint of the entire monitor.
  3. SATURATION – This option adjusts the color saturation of the entire monitor.
  4. BLUE LIGHT SHIFT – This display mode filters out blue light for users who want blue light protection.
System
OverdriveOn
Adaptive SyncOn
Sleep ModeOff
S LightOn
LanguageEnglish
OSD H Position100
OSD Timer15s
OSD Transparency25%
Volume50
MuteOff
Reset
  1. OVERDRIVE – This option increases the pixel response time of the LCD screen.
  2. ADAPTIVE SYNC – This option turns on or off the Adaptive Sync function, which reduces screen tearing with compatible graphics cards.
  3. SLEEP MODE – With the monitor given no video signal, enabling this option will make the monitor automatically shut off after 30 minutes, 60 minutes, or 2 hours.
  4. S LIGHT – This option turns on or off a red light S sign that projects onto the desk.
  5. LANGUAGE – This option allows users to change the menu language of the monitor.
  6. OSD H POSITION – This option adjusts the placement of the OSD menu horizontally.
  7. OSD TIMER – This option adjusts the time it takes for the OSD menu to automatically shut off.
  8. OSD TRANSPARENCY – This option adjusts the opacity of the OSD menu.
  9. VOLUME – This option allows users to change the output level of the audio out port.
  10. MUTE – This option silences the monitor speakers.
  11. RESET – This option resets all values of the menu back to factory default.
RESOLUTION & REFRESH RATE
2560 x 1080 @ 60Hz, 85Hz, 100Hz
1920 x 1080 @ 50Hz, 59Hz, 60Hz, 85Hz
1680 x 1050 @ 60Hz
1600 x 900 @ 60Hz
1440 x 900 @ 60Hz
1360 x 768 @ 60Hz
1280 x 1024 @ 60Hz, 75Hz
1280 x 960 @ 60Hz
1280 x 720 @ 60Hz
1024 x 768 @ 60Hz, 75Hz
1152 x 864 @ 75Hz
800 x 600 @ 60Hz2560 x 1080 @ 60Hz, 85Hz
1920 x 1080 @ 50Hz, 59Hz, 60Hz, 85Hz
1680 x 1050 @ 60Hz
1600 x 900 @ 60Hz
1440 x 900 @ 60Hz
1366 x 768 @ 60Hz
1280 x 1024 @ 60Hz, 75Hz
1280 x 960 @ 60Hz
1280 x 720 @ 60Hz
1152 x 864 @ 75Hz
1024 x 768 @ 60Hz, 75Hz
800 x 600 @ 60Hz

*Specifications are subject to change without notice.

ProblemPossible solutions
THERE IS NO LED DISPLAY or SCREEN SAYS NO SIGNALMake sure you switched to the correct source. Check both sources to see video is on the other source. Check your video cable. It might be corrupt. Swap out the video cable for another one to see if the monitor will work. Check your power plug. See if it is fully plugged in on both the monitor and the wall.
MONITOR SAYS “SIGNAL OUT OF RANGE”If you have a CRT monitor, please connect the CRT monitor to the computer and change the refresh rate down to 60 Hz via your video card's display settings menu. After the setting of 60 Hz has been changed, you can then use the C34 LED Monitor on the computer.1. To change the setting go to display settings by right clicking on your desktop with nothing selected.Choose the PROPERTIES option.2. Click on the SETTINGS tab, verify the resolution is NOT higher than 2560 x 1080, and click on the ADVANCED button.3. Click on the MONITOR tab and change the refresh rate to 60 Hz.4. Click on OK 2-3 times to finalize your change. If you do NOT have a CRT monitor or it's already broken, please make sure both the C34 LED monitor and your computer is turned off.1. Turn on the LED monitor and the computer.2. While the computer is turned on, press the “F8” key on your keyboard continuously until a selection menu appears and select the “Safe Mode” option.3. When you've entered Safe Mode please uninstall any video card driver and monitor driver by using either the “Add / Remove Programs” icon or going into “System4. Properties” and manually removing anything under “Monitors” and “Display Adapters”. After removing all the drivers, please reboot your computer and you should be able to see windows. Please install your monitor driver first, then your video card driver. Please remember to make sure your refresh rate should be at 60Hz.
I CAN'T OPEN THE OSDYou need to have a valid video signal going through the monitor before you can turn on the OSD.
I CANNOT GET THE RESOLUTION 2560 x1080Sometimes your video card will not read the monitor correctly and will not allow you to achieve the resolution you want. Rebooting your computer will solve the situation.You can also make sure your video card's video drivers are up to date. You can find what video card you have by clicking on START then RUN. Type in "DXDIAG". When the diagnostic window pops up, click on the DISPLAY tab. The program will tell you what video chipset you have. Copy that name then search it with an online search engine like GOOGLETM. Find your video card company's web address and search for newer drivers. If updating your drivers does not work, you probably have one of the older video cards and cannot achieve a widescreen resolution. You'll need to upgrade your video card to a newer one.
THE VIDEO IS TOO BRIGHT NO MATTER WHAT I ADJUSTSometimes having older video cards this type of problem might happen due to newer LEDs having to provide HD video capability and not being fully compatible with older video cards. You can try adjusting the contrast to a lower value and adjust the brightness to compensate.
THE WORDS AND VIDEO ARE TOO BLURRYAre you using the monitor's native resolution? If not, you'll need to switch resolution to the native 2560 x 1080 at 85 Hz to make the words clearer.If the words are still blurry, please try enabling or disabling CLEAR TYPE function from windows.
THE COLORS ARE NOT CORRECTSometimes the colors are not correct because your DVI or DP or HDMI cable is loose or corrupt. Please try reconnecting your cable or swap out your current cable to see if the problem persists.
HOW DO I RESET THE MONITORMake sure there is a valid video signal to the monitor and press menu to open the OSD. Look for RESET under the OTHER options.
I CHANGED MY COLOR SETTINGS NOW I CAN'T GET THE FACTORY DEFAULT BACK.Open the OSD, under OTHER, select RESET to reset all values back to factory default.
THE WORDS ARE TOO SMALL AT 2560 x1080At the native resolution of 2560 x 1080, some people might feel that the words are too small to read. You can change the size of the words in Windows Operating System via its display properties.For Windows XPRight click on the background with nothing selected. Left click on the PROPERTIES option.Click on the SETTINGS tab.Under SETTINGS, click on the ADVANCED button.Under GENERAL tab, change the size of the words by selecting the option NORMAL SIZE and change it to LARGE SIZE.Click on OK on all windows to exit.Once you have finished rebooting, the computer is ready for use.For Windows VISTA or Windows 8 or Windows 10Right click on the Wallpaper. Left click on the PERSONALIZE option.Click on ADJUST FONT SIZE (DPI) option on the left column andClick on CONTINUE.In there you can change the size of the words by changing from the option DEFAULT SCALE to LARGE SCALE.Click on APPLY to finalize your selection.Once you have finished rebooting, the computer is ready for use.

How do I detach the DisplayPort Cable?

To detach the DP cable from the monitor, press down on the cables unlocking button while pulling the cable out.

DISPLAYPORT SCEPTRE

IMPORTANT

  1. The power cable has to be removed from the socket before cleaning the display.
  2. Do not use volatile solvent (alcohol, rosin, and toluene) to clean the display. These types of chemicals might damage the housing and the LCD glass.

Cleaning the bezel

  1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
  2. If the bezel is dirty to the point where you cannot simply dry wipe it, please lightly dampen the wiping material with clean water and wipe again. Wipe the display with a dry micro-fiber cloth or 100% cotton cloth afterwards.

Please Note:

- Make sure you wring the water out of the cloth before cleaning the bezel in order to prevent water from penetrating into the electronics.

Cleaning the Screen

  1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
  2. The LCD screen glass is extremely fragile. Do not scrape it with any material. Do not press or tap the screen to avoid cracking. When the screen is dirty to the point where you cannot simply dry wipe it, please lightly dampen the wiping material with clean water and wipe again. Wipe the display with a dry micro-fiber cloth or 100% cotton cloth afterwards.
Display panel
Active Area / Screen Size34" Diagonal Viewable
Aspect RatioWidescreen 21 : 9
ResolutionNative: 2560 x 1080
Brightness280 cd/m2
Dynamic Contrast1,000,000:1 (3,000:1 typical)
Response Time 6 ms (GTG)
Refresh RateDP Max 100Hz HDMI Max 85 Hz
Viewing AngleTypical 178/178 Degree (Horizontal/Vertical)
Colors16.7 million of colors 95% sRGB
Curvature 1500R
Panel Type VA
LED Backlight 30,000 hours+
Monitor Display
DimensionWith Stand: 31.84" x 9.92" x 17.88" Without Stand: 31.84" x 4.85" x 14.30"
Weight16.60 lb (with stand), 14.82 lb (without stand)
Wall Mount Pattern75mm x 75mm; Screw Size M4
Base ScrewsM4 x 12mm (2pcs)
Neck ScrewsM4 x 12mm (1pcs)
Power inputInput: 100 - 240V~ 50/60Hz Power Consumption (Max): 65W
TiltForward: 2° Backward:10°
Speaker Specification4 Ω/3W
Features
On Screen Display Control (OSD)QuickStart, Picture, Color, System
OSD LanguageEnglish (Default), French, Spanish, Chinese
Adaptive SyncSupported
Preset Picture ModeStandard, User, Movie, Eco
Preset Game ModeRTS, FPS
Blue Light EliminationAvailable
I/OHDMI 1.4, HDMI 1.4, DP, 3.5mm Audio Out
ComplianceFCC, RoHS, cTUVus, ISTA, HDMI

*Specifications are subject to change without notice.

Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor (90 days for commercial use) and is only valid when purchased from an Authorized Reseller, only on new and non-refurbished product, and available to customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below for the SCEPTRE Extended Service warranty.

SCEPTRE's Responsibility

SCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United States and that are used in the fifty (50) United States or Puerto Rico and Canada are warranted to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of their original retail purchase (or a period of ninety (90) days for commercial use). If the unit fails to conform to this warranty, we will service the units using new or refurbished parts. In the event that the part required for replacement is no longer in production and/or is obsolete, SCEPTRE will repair or replace the unit with similar or like parts of equal value. If a similar or like part is not available, a charge may be incurred to the owner, for any upgraded parts substituted.

Service Labor

During a period of one (1) year from the effective warranty date (or a period of ninety (90) days for commercial use), SCEPTRE will provide, when needed, service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States, you must first call our Customer Support at (800) 788-2878. The determination of service will be made by SCEPTRE Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.

Parts

New or remanufactured parts will be used for repairs by SCEPTRE at its designated Service Center for one (1) year (or ninety (90) days for commercial use) from the effective warranty date. Such replacement parts are warranted for the remaining portion of the original warranty period.

Service

During the one (1) year (or ninety (90) days for commercial use) warranty period, SCEPTRE will, at its option and sole discretion, repair or replace defective parts, including replacement of the entire Panel. The Customer will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs, you are responsible for all transportation charges to the service facility. SCEPTRE is not responsible for the de-installation or re-installation of the unit.

Packaging and Shipping Instruction

When you send the product to an authorized SCEPTRE service facility you must use the original carton box and packing material or an equivalent as designated by SCEPTRE. If you no longer have them please contact Sceptre's Customer Support.

Not Covered

This warranty does not cover the following: cosmetic defects; damage, malfunctions, or failures resulting from shipping or transit accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power supplies, operation with faulty associated equipment, modification, alteration, improper servicing, tampering and or, damage from fire, water, lightning, power surges, abnormal environmental conditions, or other acts of nature; normal wear and tear (SCEPTRE reserves the right to determine “wear and tear” on any and all products); unsatisfactory visual or audio performance not caused by a manufacturing defect; or displays on which the serial number has been removed or defaced. Image Sticking caused by operating at excessive brightness levels for extended periods or mishandling are

not covered by this warranty. Installation, removal, transportation and reinstallation of a display and routine maintenance and cleaning, are not covered by this warranty. Any hardware, components, and/or software bundled with the display are not covered by this warranty. Any damages caused directly or indirectly by Buyer's or Reseller's "Value Added Feature" are not covered by this warranty or Sceptre, Inc. Any damages of any kind including, but not limited to, direct or indirect damages, lost profits, lost savings, or other special incidental, exemplary or consequential damages whether for breach of contract, tort, or otherwise, or whether arising out of the use of or inability to use the product, even if SCEPTRE, INC. or any dealer, distributor of authorized service provider/partner has been advised of the possibility of such damages, or any claim by any other warranty are not covered by this warranty or Sceptre Inc.

ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty. SCEPTRE retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine whether SCEPTRE should repair the damage for a fee or whether the product should be returned to you as received by the repair center.

Dead Pixel Policy

SCEPTRE sets limit on the LCD at 3 dead pixels in a cluster adjacent to each other, or 5 dead pixels in a combination of color and brightness. Any number of dead or bad pixels under the limit is considered to be within normal performance specification of the LCD and is not considered defective.

Owner's Responsibility

Effective Warranty Date

Warranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or sale receipt as evidence of the purchase date. If you can no longer obtain your receipt, the warranty will revert to the unit's manufacture date according to the serial number of the unit. This limited warranty applies only to the original purchaser and is non-transferable.

Warranty Service

For warranty service information, contact SCEPTRE Technical Support at email address SceptreTS@SCEPTRE.com, via phone at (800) 788-2878, or via World Wide Web chatting service at www.Sceptre.com. SCEPTRE Technical Support is available Monday to Friday 8:30 AM to 5:30 PM Pacific Time. Parts and service labor that are SCEPTRE's responsibility (see above) will be provided without charge. Other services or services not covered by the warranty are at the owner's expense. You must provide the model, serial number and date of purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call.

Warranty conditions are subject to change, for latest Warranty Terms and Conditions and additional information regarding your warranty, please see complete details online at www.SCEPTRE.com.

• HDMI® "HDMI, the HDMI logo and High-Definition

HIGH-DEFINITION MULTIMEDIA INTERFACE

Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC."

- DisplayPort is a trademark or registered trademark of Video Electronics Standards Association.

- Microsoft, Windows are registered trademarks of Microsoft Corporation in the United States and other countries.

• SCEPTRE is a trademark or registered trademark of Sceptre Group.

- Sceptre, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

- In the interest of continuing product improvement, Sceptre, Inc. reserves the right to change product specifications without notice. Information in this document may change without notice.

- No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from Sceptre, Inc.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Please Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Caution: To comply with the limits for an FCC Class B computing device, always use the signal cord and power cord supplied with this unit.

The Federal Communications Commission warns that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

European Notice

Products with the CE marking comply with both the EMC Directive (89/336/EEC), (93/68/EEC) and the Low Voltage Directive (72/23/EEC) issued by the Commission of the European Community.

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Product information

Brand : Sceptre

Model : C345W-2560UN

Category : Screen