RW414764 - Refrigerator GAGGENAU - Free user manual and instructions

Product type	Built-in wine refrigerator
Brand	Gaggenau
Model	RW414764
Capacity	Up to 99 Bordeaux bottles (0.75 L)
Power supply	110-120 V ~60 Hz, 10 A (recommended)
Fuse	10-16 A
Maximum consumption	6 A
Connectivity	Wi-Fi, Home Connect
Door opening	Motorized (Push-to-open or Pull-to-open)
Temperature zones	2 or 3 zones (depending on model), digital display
Temperature range	Approximately 7 °C to 18 °C (44 °F to 65 °F)
Humidity	Adjustable (to prevent cork drying)
Lighting	LED with presentation modes, dimming
Touchscreen	Color, with screensaver and cleaning lock
Alarms	Door open, faults
Self-diagnosis	Built-in
Cleaning	Microfiber cloth, warm water and mild detergent
Stainless steel care	Special stainless steel cleaner
Repairability	Original spare parts, Gaggenau customer service
Weight	Up to 500 kg (depending on model, requires 2 people)

Frequently Asked Questions - RW414764 GAGGENAU

How to adjust the temperature of the wine compartment?

Select the desired compartment with the ☐ key, then use the -/+ keys to adjust the temperature. The recommended temperature is 11 °C (52 °F).

How to activate automatic door opening?

Go to the Basic Settings menu > Automatic door opening. Choose the Push-to-open or Pull-to-open system according to your handle. You can also adjust the force required for activation and the opening duration.

How to connect my refrigerator to the Home Connect app?

Ensure your device is turned on. Open the Home Network menu, follow the on-screen instructions. Install the Home Connect app on your mobile device, log in and add the appliance. A Wi-Fi connection is required.

What to do if the door alarm sounds?

The door alarm triggers if the door remains open too long. Close the door to stop the audible alarm.

How to clean the touchscreen?

Activate the screen lock for cleaning via the main menu (S key > Screen lock for cleaning). Use a microfiber cloth. The screen is locked for 10 seconds.

What is the maximum bottle capacity?

For the 24-inch model (RW414764), the capacity is 99 bottles of standard Bordeaux (0.75 L). With additional shelves, you can optimize the space.

How to adjust air humidity?

Select the compartment with the ☐ key, then press the % key to activate high humidity (♂ symbol). This helps prevent cork shrinkage.

The appliance makes a buzzing or gurgling noise, is this normal?

Yes, these noises are normal: humming from the motor, gurgling from the refrigerant, clicking from switches. If the noise is excessive, check that the appliance is level and the shelves are stable.

How to reset to factory settings?

Go to the main menu (S key) > Basic Settings > Factory settings. Confirm with the √ key. All settings will be reset to default.

Can I use an extension cord?

No, it is strictly prohibited to use an extension cord, power strip or adapter. Plug the appliance directly into a grounded wall outlet (110-120 V).

USER MANUAL RW414764 GAGGENAU

Important safety instructions 4

Definitions 4

About these instructions 4

Introduction 4

Risk of explosion 4

Risk of electric shock 5

Risk of fire 5

Avoiding placing children and vulnerable people at risk 6

Damage 6

Weight 6

State of California Proposition 65 Warnings 6

Intended use 7

Environmental protection 7

Packaging 7

Old appliances 7

Installation and connection 8

Contents of package 8

Technical data 8

Installing the appliance 8

Check built-in cut-out 8

Side-by-side installation 8

Saving energy 9

Before using for the first time 10

Electrical connection 10

Getting to know your appliance 11

Appliance 11

Operating controls 11

Interior fittings 12

Operating the appliance 13

Switching the appliance on 13

Switching off and disconnecting the appliance 13

Setting the temperature 13

Display light 13

Humidity 13

Display lock for cleaning 14

Self-test 14

Setting the brightness of the control panel 14

Switching standby display on and off 14

Setting the display screen 14

Setting the touch field color 14

Setting the touch field tone type. 15

Setting the touch field tone volume 15

Setting the signal tone volume 15

Dimming when door is opened and closed 15

Setting the temperature unit 15

Setting the language 15

Resetting to the factory settings 16

Switching demo mode on or off 16

Rest mode 16

Automatic door opening 17

Home network 17

Automatic display lock for cleaning 17

Alarm 17

Door alarm 17

Home Connect 18

Setting up Home Connect 18

Connecting the refrigerator to the Home Connect app 19

Installing updates for the Home Connect software 19

Customer Service access 19

Deleting network settings 20

Information on data protection 20

Wine storage cabinet 20

Loading bottles 20

Tips for storing wine 22

Drinking temperatures 22

Cleaning 23

Cleaning the display 23

Cleaning the appliance interior 23

Cleaning the fittings 23

Care instructions for stainless steel surfaces 23

Noises 24

Normal noises 24

Preventing noises 24

Lighting 24

Faults – what to do? 25

Appliance 25

Customer service 26

Appliance self-test 26

Repair order and advice on faults 26

Important safety instructions

READ INSTRUCTIONS - DO NOT DISCARD!

Definitions

WARNING

Non-observance of this warning could result in death or serious injuries.

CAUTION

Non-observance of this warning could result in slight or moderately serious injuries.

NOTICE

Non-observance of this information could damage the appliance.

Note: This indicates important information and/or tips.

About these instructions

• Read and follow the operating and installation instructions. They contain important information on how to install, use and maintain the appliance.
• The manufacturer is not liable if you disregard the instructions and warnings in the operating and installation instructions.
• Retain all documents for subsequent use or for the next owner.

Introduction

• This appliance complies with the relevant safety regulations for electrical appliances.
• The refrigeration circuit has been checked for leaks.

Risk of explosion

• Never use electric devices inside the appliance (e.g. heaters or electric ice makers).
• Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.
• Do not use other means to accelerate the defrosting process other than those recommended by the manufacturer.

Important safety instructions

READ INSTRUCTIONS - DO NOT DISCARD!

Risk of electric shock

Improper installations or repairs may put the user at considerable risk.

• When installing the appliance, make sure that the power cord does not get jammed or is not damaged.
• If the power cord is damaged, immediately disconnect appliance from the power supply.
• Do not use multiple outlets, extension leads or adapters.
• Before servicing or modifying the appliance, pull out the power plug or switch off the fuse.
  Before cleaning, switch off the appliance with the main On/Off switch. Fittings can be safely adjusted while the appliance is switched on.
• Never cut through or remove the power cord's third conductor (grounding conductor).
• Never clean the appliance with a steam cleaner. The steam may penetrate electrical parts and cause a short circuit.
• The appliance, cable and accessories should only be repaired or replaced by the manufacturer, customer services, or a similarly qualified person.
• Only use original parts supplied by the manufacturer.

These parts come with a guarantee from the manufacturer that they satisfy the safety requirements.

Risk of fire

Portable multi-outlet power strips and portable power supplies may overheat, causing a fire. Never leave portable multi-outlet power strips or portable power supplies behind the appliance.

Important safety instructions

READ INSTRUCTIONS - DO NOT DISCARD!

Avoiding placing children and vulnerable people at risk

At risk are:

• Children,
  • People who have limited physical, mental or sensory abilities,
• People who have inadequate knowledge concerning safe operation of the appliance.

Measures:

• Never allow children to play with the appliance.
• Ensure that children and vulnerable people have understood the hazards.
• Supervise children who are cleaning and maintaining the appliance.

Risk of suffocation

• If the appliance features a door lock: keep the key out of the reach of children.
• Keep children away from the packaging and its parts.

Damage

To avoid damage:

• Do not stand or support yourself on the base, runners or doors.
• Keep plastic parts and door seals free of oil and grease.
• Pull the power plug – not the power cord.

Weight

The appliance is very heavy. The appliance should always be transported and set up by at least 2 people.

→ "Installing the appliance" on page 8

State of California Proposition 65 Warnings

This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

STATE OF CALIFORNIA PROPOSITION 65 WARNING: / AVERTISSEMENT ISSUE DE LA PROPOSITION 65 DE L'ÉTAT DE LA CALIFORNIE:

WARNING / AVERTISSEMENT

Cancer and Reproductive Harm / Cancer et dommages à la reproduction - www.P65Warnings.ca.gov.

Intended use

Use this appliance

• only for storing wine.
• only in the home and in the home environment.
• only according to these operating instructions.

This appliance is intended for use at an elevation of no more than 2000 meters above sea level.

Environmental protection

Packaging

All materials are environmentally safe and recyclable:

• Dispose of packaging in an environmentally responsible manner.
• Please ask your dealer or inquire at your local authority about current means of disposal.

Old appliances

Valuable raw materials can be reclaimed by recycling old appliances.

WARNING

Children may become locked in the appliance and suffocate!

Before disposing of your old appliance:

• Remove the door.
• Leave shelves and containers in the appliance to prevent children from climbing in.
• Keep children away from the redundant appliance.

CAUTION

Refrigerant and harmful gases may escape.

Do not damage the tubes of the refrigeration circuit or insulation.

1. Pull out the power plug.
2. Cut through the power cord.
3. Have the appliance disposed of properly.

Installation and connection

Contents of package

After unpacking all parts, check for any damage during transport.

If you have any complaints, please contact the dealer from whom you purchased the appliance or our customer service.

→ "Customer service" on page 26

The delivery consists of the following parts:

• Built-in appliance
• Interior fittings (depending on model)
• Installation material
• Instruction manual
• Installation instructions
- Customer service booklet
• Warranty enclosure
• Information on the energy consumption and noises

Technical data

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.

→ "Getting to know your appliance" on page 11

Installing the appliance

Installation location

The weight of the appliance may be up to 500 kg depending on the model. The base must be sufficiently stable and should not give. If necessary, reinforce the floor.

Check built-in cut-out

The cut-out must fulfill these criteria:

• Anti-tilt bracket must be fitted
- Cut-out depth min. 24" (610 mm), for flush installation 25" (635 mm)
- rectangular
- stable – the side panels and the top must be min. 5/8" (16 mm) thick and securely attached to the floor or wall
• Depth of shortest side panels min. 4" (100 mm)

Side-by-side installation

Observe the specifications in the installation instructions for a side-by-side installation.

If a partition wall is required between the appliances it must be at least 5/8" (16 mm) wide.

Saving energy

If you follow the instructions below, your appliance will use less power.

Note: The arrangement of the fittings does not affect the energy consumption of the appliance.

Installing the appliance

Keep the appliance out of direct sunlight. The appliance needs to cool less frequently at low install the appliance as far away as possible from heating elements, cooker and other heat sources: ambient temperatures and therefore consumes less power.
At least 1 14 " (3 cm) from electric or gas cookers.
At least 11 34 " (30 cm) from oil or solid-fuel cookers.
Select an installation location at a room temperature of approx. 68 °F (20 °C).
Do not cover or block the ventilation openings. The appliance needs to cool less frequently if the warm ventilate the room daily.	air can escape and therefore consumes less power.

Using the appliance

Open the appliance door only briefly. The air in the appliance does not warm up so intensely.
Transport cooled wine in a cool bag and place in the appliance quickly.	The appliance needs to cool less frequently and therefore consumes less power.
Always leave a space between the bottles and the back panel.	The air can circulate, and the temperature will remain constant. The appliance needs to cool less frequently and therefore consumes less power.
Do not cover or block the ventilation openings. The appliance consumes less power if the warm air
Vacuum the ventilation openings once a year.	can escape freely.

Before using for the first time

1. Remove information material, adhesive tape and protective foil.
2. Clean the appliance.
   → "Cleaning" on page 23

Electrical connection

CAUTION

Do not connect the appliance to electronic energy saver plugs.

Note: You can connect the appliance to mains-controlled and sine-controlled inverters.

Mains-controlled inverters are used for photovoltaic systems which are connected directly to the national grid. Sine-controlled inverters must be used for isolated applications. Isolated applications, e.g. on ships or in mountain lodges, are not directly connected to the national grid.

1. After installing the appliance, wait at least 1 hour before connecting it to prevent damaging the compressor.
2. Check that the outlet was installed according to the regulations and complies with the requirements.

Requirements for outlets

Outlet with 110 V ... 120 V

Protective conductor 60 Hz

Fuse 10 A ... 16 A

Maximum simultaneous load

Appliance 6 A

1. Connect the appliance to an outlet near the appliance. The outlet must also be freely accessible following installation of the appliance.

WARNING

Risk of electric shock!

Never use multiple outlets, extension leads or adapters.

The appliance must be grounded correctly. Never cut through or remove the power cord's third conductor (grounding conductor).

Risk of electric shock!

If the power cord is too short, never use multiple outlets or extension leads. Instead, please contact Customer Service.

Getting to know your appliance

Appliance

* Not all models.

1...6 Operating controls
7 Door damper
8 Main On/Off switch
9 Shelf
10 Partition
11 Rating plate
12 Automatic door opening
13 Ventilation opening

Operating controls

1 Touch fields

There are sensors under the touch fields. Touching the symbol calls up the respective function.

2 button

Opens the menu for changing the temperature and humidity.

3 button

Switches the display light off.

4 button

Opens the menu for switching between the different light scenarios.

5 Wine storage cabinet temperature

display Indicates the set temperature in °F/ °C. Depending on the appliance model in question, 2 or 3 cabinets are displayed.

6 S button

Opens main menu.

Main menu

Press S button to open the main menu.

In the main menu you can find:

• Basic settings
  • Display lock for cleaning
• Self-test
• Rest mode (when active)

→ "Operating the appliance" on page 13

Basic settings menu

To access the Basic settings menu:

1. Press S button.
2. Press < button to move to the menu item Basic settings.
3. Open the menu using √ button.

In the Basic settings menu you will find the following sub-menus and setting options:

• Brightness
• Standby screen
• Display screen
• Touch field color
• Touch field tone type
• Touch field tone volume
  • Signal tone volume
  • Dimming when door is opened and closed
  • Temperature unit
  Language
• Factory settings
• Demo mode
• Rest mode
  • Automatic door opening
  • Home network
  • Automatic display lock for cleaning

→ "Operating the appliance" on page 13

Interior fittings

Shelf

You can pull out the shelves to reach the wine bottles more easily.

Note: The shelves separating the climate zones are not movable.

Illustration of cylindrical storage racks with a blue directional arrow indicating flow or movement (no text or symbols)

Additional shelf

You can install additional shelves to store more wine bottles or to provide better support to the bottles on the fixed shelves.

Operating the appliance

Switching the appliance on

1. Press the main On/Off switch.
   The appliance starts cooling and the light is switched on when the door is open.
2. Set the required temperature.
   → "Setting the temperature" on page 13

Operating tips

• When the appliance has been switched on, it may take several hours until the set temperatures have been reached.
• The front sides of the housing are partly heated slightly. This prevents condensation in the area of the door seal.

Switching off and disconnecting the appliance

Switching off the appliance

• Press the main On/Off switch.
  The appliance is no longer cooling.

Disconnecting the appliance

If you do not use the appliance for a prolonged period:

1. Pull out mains plug or switch off fuse.
   The appliance is no longer cooling.
2. Clean the appliance.
   3.Leave appliance open.

Setting the temperature

Recommended temperature

Wine storage cabinet: 11 °C/52 °F

Wine storage compartment

1. Use ☐ button to select the required compartment.
2. Repeatedly press /+ button until the display indicates the required temperature.
3. The appliance stores the setting and automatically returns to the main screen after a few seconds.

Display light

You can use the preprogrammed light modes to illuminate your wine bottles when the door is closed. The individual climatic zones have different illumination levels.

Using the display light

1. Press 📄 button to open the Display light menu.
2. Select a light mode or press ☑ button to switch the display light off.
3. Press √ button.
   The setting is saved.

Switching display light off

- To switch the display light off, press 桑 button.

Note: This also hides the 📄 button for opening the Display light menu. Press the button again to unhide the 📄 button.

Humidity

If bottles with natural corks are stored for longer than 4 weeks, the natural corks may shrink if the humidity is too low.

To prevent this from happening, store old wine bottles in such a way that the cork is kept wet and increase the humidity.

Switching humidity on and off:

1. Use ☐ button to select the required compartment.

2. To switch on the higher humidity level, press button.
   The symbol appears in the display.
   To switch off, press ⚡ button.
   The symbol appears in the display.

3. The appliance stores the setting and automatically returns to the main screen after a few seconds.

Display lock for cleaning

You can use this function to switch off the touch function of the controls for 10 seconds. During this time you can clean the display.

→ "Cleaning the display" on page 23

1. Press S button to open the main menu.
2. Press ▶ button.

The cleaning display appears, and the countdown starts.

Self-test

This function can be used to start fault analysis on your appliance.

→ "Appliance self-test" on page 26

Setting the brightness of the control panel

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press _ button to open the menu item Brightness.
5. Press <> buttons to set the required brightness.
6. Press √ button.
   The setting is saved.
7. Press X button to exit the menu.

Switching standby display on and off

If you switch on the standby screen, you can select what is displayed on the control panel when the door is closed.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.

4. Press > button to move to the menu item Standby screen.

5. Press _ button.

6. Use <> buttons to select whether the standby screen is switched on or off.
7. Press √ button.
8. When the standby screen has been switched on, you can use <> buttons to select whether the logo or the temperature is displayed with the functions switched on.
9. Press √ button.
   The setting is saved.
10. Press X button to exit the menu.

Setting the display screen

You can choose between the settings Reduced and Standard. With the setting Reduced only the temperature and active special functions are displayed on the control panel after a short period without operation. If the touch fields are touched, all keys will be visible again.

With the setting Standard all keys always remain visible.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press > button to move to the menu item Display screen.
5. Press _ button.
6. Press <> buttons to move to the required setting.
7. Press √ button.
   The setting is saved.
8. Press X button to exit the menu.

Setting the touch field color

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press > button to move to the menu item Touch field color.
5. Press _ button.
6. Press <> buttons to move to the required setting.
7. Press √ button.
   The setting is saved.
8. Press X button to exit the menu.

Setting the touch field tone type.

You can change or switch off the sound of the tones generated when pressing keys.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button to open the menu item.
4. Press > button to move to the menu item Touch field tone type.
5. Press _ button to open the menu item.
6. Press <> buttons to select the required setting.
7. Press √ button.
   The setting is saved.
8. Press X button to exit the menu.

Setting the touch field tone volume

You can adjust the volume level of the sounds generated when pressing keys.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button to open the menu item.
4. Press > button to move to the menu item Touch field tone volume.
5. Press _ button to open the menu item.
6. Press <> buttons to select the required setting.
7. Press √ button.
   The setting is saved.
8. Press X button to exit the menu.

Setting the signal tone volume

You can adjust the volume level of the signal tones generated e.g. with alarms.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button to open the menu item.
4. Press > button to move to the menu item Signal tone volume.
5. Press _ button to open the menu item.
6. Press <> buttons to select the required setting.
7. Press √ button.
   The setting is saved.
8. Press X button to exit the menu.

Dimming when door is opened and closed

If dimming is switched on, the light will slowly become brighter when the door is opened, and then slowly darker when it is closed.

Switching dimming on or off when opening and closing the door

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press > button to move to the menu item Dimming when door is opened and closed.
5. Press _ button.
6. Press > button to move to the menu item On or Off. Confirm by pressing √ button.

Setting the temperature unit

You can choose between the unit °C and °F.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press < button to move to the menu item Temperature unit.
5. Press _ button.
6. Press <> buttons to move to the required unit.
7. Press √ button.
   The unit will be changed.
8. Press X button to exit the menu.

Setting the language

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press < button to move to the menu item Language.
5. Press _ button.
6. Press <> buttons to move to the required language.
7. Press √ button.
   The display restarts, and the start screen is displayed.

Resetting to the factory settings

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press < button to move to the menu item Factory settings.
5. Press _ button.
   A signal tone sounds, and a message to confirm reset appears.
6. Press √ button.
   All settings are reset to the factory settings.
7. Press X button to exit the menu.

Switching demo mode on or off

The cooling function of the appliance is switched off. All other functions can be used.

Note: Do not store any food items in demo mode as the appliance remains at room temperature.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press < button to move to the menu item Demo mode.
5. Press _ button.
6. Press <> buttons to select the setting On or Off.
7. Press √ button.
   The setting is saved.
8. Press X button to exit the menu.

Rest mode

The appliance switches off the following:

• Automatic door opening
Note: With handle-free installation, please note that you will not be supported when opening the door during this time.
To open the door in this case, reach from below under the bottom panel of the unit.

• Audible signals
• Interior light
• Messages on the control panel
  • Background illumination of control panel is reduced

Switching Rest mode on or off

Displaying or hiding rest mode in the main menu

To use rest mode, you first have to display the function in the main menu:

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press <button to move to the menu item Rest mode. Press _ button.
5. Press > buttons to move to the menu item Available or Not available. Confirm by pressing √ button.
6. Press X button to exit the menu.

The function is displayed or hidden in the main menu.

Switching rest mode on

1. Press S button to open the main menu.
2. Press Ⓤ button to open the view Rest mode duration.
3. Press -/+ buttons to change the duration.
4. Press ▶ button to start.
   The appliance switches all listed functions off.

Switching rest mode off

• After the selected time elapses, the appliance switches over to normal operation.
• To end rest mode before expiry of the selected time, press ■ button.

Automatic door opening

The automatic door opening function supports you in opening the door.

As soon as you activate this function, automatic door opening moves out and supports you in opening the door.

CAUTION

Repeatedly closing the door too early will cause automatic door opening to wear out or fail.

Do not close the door as long as automatic door opening is still moved out.

If you have nevertheless closed the door, leave it closed for 5 minutes. Automatic door opening will re-adjust itself.

Open the menu item Automatic door opening:

1. Press S button to open the main menu.
2. Press < button to move to the Basic settings menu.
3. Press √ button to open the menu.
4. Press < button to move to the menu item Automatic door opening.
5. To change the setting, press _ button.

Switching on Push-to-open system

In an installation situation without handles you can select the Push-to-open system. Your appliance will then open a crack if you press lightly on the door.

Note: Please note that automatic door opening is disabled if Rest mode is activated.

1. Open the menu item Automatic door opening.
2. Select menu item Push-to-open system.
3. Press √ button to open the menu item.
4. Select Opening force. Here you can select the level of force required to activate automatic door opening.
5. Select Opening duration. Here you can select how long the door should remain open a crack before it closes again automatically.

Note: If the door only remains open a crack, the appliance checks once a second whether the door is still ajar. After the selected opening duration elapses, the appliance will close the door automatically.

Switching on Pull-to-open system

In an installation situation with handles you can select the Pull-to-open system. Your appliance will support you in opening the door as soon as you pull on the handle.

1. Open the menu item Automatic door opening.
2. Select menu item Pull-to-open system.
3. Press √ button to open the menu item.
4. Select Opening force. Here you can select the level of force required to activate automatic door opening.

Switching off automatic door opening

1. Open the menu item Automatic door opening.
2. Select menu item Off.

Home network

You can use this function to establish a connection between the refrigerator and your mobile device.

→ "Home Connect" on page 18

Automatic display lock for cleaning

You can use this function to select whether the automatic clean lock is switched on automatically when the door is opened.

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button.
4. Press < button to move to the menu item Automatic display lock for cleaning.
5. To change the setting, press _ button.

Alarm

Door alarm

If the appliance door is open for a long time, the door alarm (continuous audible signal) switches on.

- Close door. The audible warning signal is switched off.

Home Connect

This appliance is Wi-Fi-capable and can be controlled remotely using a mobile device.

Note: Wi-Fi is a registered trade mark of the Wi-Fi Alliance.

In the following cases, the appliance functions like a refrigerator without a network connection and can still be operated manually via the controls:

• The appliance is not connected to a home network.
• The availability of the Home Connect function depends on the availability of Home Connect services in your country. Home Connect services are not available in every country. You can find more information on www.home-connect.com.

Note: Please observe the safety information in this instruction manual. Ensure that this is also observed if you operate the appliance via the Home Connect app and are not at home when doing so.

→ "Important safety instructions" on page 4

Follow the instructions in the Home Connect app as well.

Setting up Home Connect

Notes

• Wait at least 2 minutes after switching on the appliance before setting up Home Connect. Only then is internal appliance initialization complete.
• Take note of the Home Connect supplementary sheet, which is supplied with the appliance or is available for download at www.gaggenau.com together with the instructions. Enter the E-number of your appliance in the search field.

You can connect your appliance to the home WLAN network (Wi-Fi) in 3 basic steps.

1. Install the app.
2. Connect your refrigerator to the home WLAN network (Wi-Fi).
3. Connect the refrigerator to the Home Connect app.

Home network menu

Here is how to open the Home network menu:

1. Press S button to open the main menu.
2. Press < button to move to the menu item Basic settings.
3. Press √ button to open the menu item.
4. Press < button to move to the menu item Home network.
5. Press _ button to open the menu item.

Note: The first time you open the menu, you will be automatically guided through initial setup. Follow the instructions on the control panel. For further information, please also see the following chapters.

1. Press <> buttons to select the required submenu.

2. Press X button to exit the menu.

The following sub-menus can be found in the Home network menu:

• Connection
• Connect to app
• Software update
• Delete network settings

Setting up the connection to the home network

The first time you open the menu, you will be automatically guided through initial setup. Follow the instructions on the control panel.

1. Install the Home Connect app on your mobile device.
2. Open the Home network menu on your refrigerator.
3. Open the app on your mobile device.
4. Log in or register with the app if access is not yet available.

5. Check the router of your home network to see if a WPS function is available for automatic connection.

6. If this function is available, start automatic network connection with √ button. Follow the instructions on the control panel.

7. Start manual network connection if this function is not available, if you're not sure whether the function is available, or if automatic network connection failed. The refrigerator temporarily generates its own network for connecting the mobile device.

8. Start manual network connection in the app of your mobile device.

As soon as the refrigerator is connected to the mobile device, a connection between the refrigerator and your home network is established.

Note: If the connection cannot be established, check whether there is sufficient reception.

→ "Verifying signal strength" on page 19

Verifying signal strength

The signal strength is displayed in the start window of the Home network menu. The signal strength should be at least 50 %. If the signal strength is too weak, the connection may be interrupted.

Improving signal strength

- Place the router closer to the refrigerator.

- Check that screening walls do not interfere with the connection.

• Install a repeater to make the signal stronger.

Connecting the refrigerator to the Home Connect app

Use this menu to connect your refrigerator to mobile devices.

1. Install the Home Connect app on your mobile device and log in or register.
2. Open the Home network menu on your refrigerator. → "Setting up Home Connect" on page 18
3. Press > button to move to the menu item Connect to app.
4. Press _ button to open the menu item.
5. Confirm the message to display the refrigerator in the app.
   6.Open the app and wait until the refrigerator is displayed.

Press Add to confirm the connection between the app and the refrigerator.

If the refrigerator is not automatically displayed, click on Add appliance in the app and follow the instructions. As soon as your refrigerator is displayed, add it with +.

1. Follow the instructions in the app until the process is complete.

Installing updates for the Home Connect software

The refrigerator checks at regular intervals whether updates are available for the Home Connect software.

If an update is available, a little exclamation mark S appears on the S^ button.

Installing the update:

1. Press S^ button.

The special menu Home network note opens.

1. Press √ button to open the menu item.
   A note window with the necessary steps for installing the new software appears.
2. To close the note window, press √ button.
3. Open the Home network menu on your refrigerator. → "Setting up Home Connect" on page 18
4. Press > button to move to the menu item Software update.
5. Press _ button to open the menu item.

Note: The _ button is only visible if an update is available.

The software is installed.

1. A note appears when installation is complete.
2. Press √ button to close the note.

Customer Service access

If you contact Customer Service, they can access your appliance and view its status after you have given your consent. You need to have your appliance connected to your home network for this.

Further information about Customer Service access and its availability in your country is available under www.home-connect.com in the Help & Support area.

1. Contact Customer Service.

→ "Customer service" on page 26

1. Confirm the start of Customer Service access in the app.

During Customer Service access the symbol 📋 appears on the control panel.

1. As soon as Customer Service has obtained the necessary data, they end access.

Note: You can interrupt remote diagnosis early by switching off Customer Service access in the Home Connect app.

Deleting network settings

If there is a problem when trying to establish a connection, or if you would like to register the appliance in a different home network (WLAN), the Home Connect settings can be reset.

1. Open the Home network menu on your refrigerator. → "Setting up Home Connect" on page 18
2. Press > button to move to the menu item Delete network settings.
3. Press _ button to open the menu item.
4. Confirm the message to delete the network settings.

To then reconnect the appliance to the home network, perform initial setup again.

→ Page 18

Information on data protection

The first time your Home Connect appliance is registered on a WLAN home network connected to the Internet (Wi-Fi), your appliance will transmit the following types of data to the Home Connect server (initial registration):

• Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
• Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
• The current software and hardware version of your domestic appliance.
• Status of any previous resetting to factory settings.

This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.

Note: Please note that the Home Connect functions can be utilized only in conjunction with the Home Connect app. Information on data protection can be called up in the Home Connect app.

Wine storage cabinet

Loading bottles

To store the maximum number of wine bottles:

• store the bottles as indicated
- check that the bottles do not exceed the specified dimensions

Standard bottle size

You can ideally utilize the volume of your appliance with Bordeaux bottles of this size.

Storage example with standard bottles

18" appliance: 70 standard bottles

24" appliance: 99 standard bottles

Diagram of a vertical rack-mounted storage unit with multiple circular components (no text or labels)

Technical diagram of a multi-tiered storage or rack system with circular components (no text or labels)

Loading with additional shelves

You can change the storage options of your appliance by installing additional shelves.

18" appliance: 52 standard bottles

24" appliance: 88 standard bottles

Diagram of a multi-tiered rack-mounted server or storage unit with circular components, no visible text or labels

Technical line drawing of a multi-tiered storage or rack system with circular components (no text or symbols)

Storage example for different bottle sizes

Technical diagram of a dual-chamber storage unit with circular components and mounting brackets (no text or labels)

Tips for storing wine

• Unpack wine bottles – do not store in crates or cartons in the wine storage compartment.
• If bottles with natural corks are stored for longer than 4 weeks, the natural corks may shrink if the humidity is too low.
  To prevent this from happening, store old wine bottles in such a way that the cork is kept wet and increase the humidity.
  → "Humidity" on page 13

- The open bottle shelves allow continuous air circulation. As a result, excess humidity is quickly removed.

- Before the wine is enjoyed, it should be slowly warmed up (chambré): take e.g. rosé wine out of the appliance approx. 2–5 hours before drinking, and red wine 4–5 hours before drinking. This will ensure that the wine is at the correct drinking temperature. White wine, on the other hand, should be placed on the table just before drinking. Sparkling wine and champagne should be chilled in the refrigerator for a short while before drinking.

- Remember that wine should always be cooled slightly lower than the ideal serving temperature, as its temperature increases as soon as it is poured into a glass.

Drinking temperatures

The correct serving temperature is crucial for the taste and therefore your enjoyment of the wine.

We recommend the following drinking temperatures for serving the wine:

Type of wine Drinking temperature
Full-bodied red Bordeaux 65 °F (18 °C)
Côtes du Rhône red, Barolo 64 °F (17 °C)
Full-bodied red Burgundy, red Bordeaux	61 °F (16 °C)
Port 59 °F (15 °C)
Young red Burgundy 57 °F (14 °C)
Young red wines 54 °F (12 °C)
Young Beaujolais, all white wines with little residual sugar	52 °F (11 °C)
Old white wines, full-bodied Char-donnay	50 °F (10 °C)
Sherry 49 °F (9 °C)
Young white wines, from late vintage onward	46 °F (8 °C)
White wines, Loire, Entre-deux-Mers	45 °F (7 °C)

Cleaning

CAUTION

Avoid damaging the appliance and the fittings.

• Do not use abrasive, chloride-based or acidic cleaning agents or solvents.
• Do not use scouring or abrasive sponges. The metallic surfaces may corrode.
• Never clean the shelves or containers in the dishwasher.

The parts may become deformed.

Cleaning the display

The change in temperature and humidity can cause the controls to steam up.

Switch the clean lock on before cleaning.

→ "Display lock for cleaning" on page 14

Use a clean micro-fiber cloth for cleaning.

Cleaning the appliance interior

Proceed as follows:

1. Press main On/Off switch.
2. Take out bottles and store in a cool location if possible.
3. Clean the appliance with a soft cloth, lukewarm water and a little pH-neutral washing-up liquid.

CAUTION

The rinsing water must not run into the light or through the drainage hole into the evaporation area.

1. Wipe door seal with clear water and dry thoroughly with a cloth.
2. Switch appliance back on and put in bottles.

Cleaning the fittings

To clean, take the variable parts out of the appliance.

→ "Interior fittings" on page 12

Care instructions for stainless steel surfaces

When taking care of and cleaning stainless steel surfaces, use only cleaning agents suitable for stainless steel and a stainless steel cleaning cloth.

You can purchase a suitable stainless steel cleaning cloth from customer service.

To prevent visible scratches, clean the stainless steel surface in the direction of the structure.

Noises

Normal noises

Droning: A motor is running, e.g. refrigerating unit, ventilator.

Bubbling, buzzing or gurgling: Refrigerant is flowing through the tubes.

Clicking: Motor, switches or solenoid valves are switching on or off.

Preventing noises

Appliance is not level: Align appliance using a water level. Adjust the height of the feet. If the feet have already been moved right out, but the appliance is still not level, place e.g. a thin wooden plate underneath.

Containers, shelves or storage compartments wobble or stick: Check the removable fittings and re-insert if required.

Bottles or receptacles are touching each other: Move bottles or receptacles away from each other.

Lighting

Your appliance features a maintenance-free LED light.

Only customer service or authorized technicians may repair the light.

Faults – what to do?

Before you call customer service, use this table to check whether you can rectify the fault yourself.

Appliance

Temperature differs greatly from the set value.

Switch off appliance for 5 minutes.→ "Switching off and disconnecting the appliance" on page 13If the temperature is too warm, check temperature again after a couple of hours.If the temperature is too cold, check temperature again on the following day.

Displays do not illuminate.

The power plug has not been inserted properly. Connect the power plug.

The fuse has tripped. Check the fuses.

The power has failed. Check whether the power is on.

The refrigeration unit is switching on more frequently and for longer.

The appliance was opened frequently. Do not open the appliance unnecessarily.

The ventilation openings are covered up. Remove obstacles.

Large quantities of fresh food have been put in. Switch on super cooling promptly in advance.

Appliance is not cooling, display and lighting are lit.

Demo mode is switched on. Switch demo mode off.

→ "Switching demo mode on or off" on page 16

The door does not open when pressed.

A special mode has switched off automatic door opening.	To open the door, reach from below underneath the bottom panel of the unit or switch off special mode.→ "Switching Rest mode on or off" on page 16
Pull-to-open is switched on. Switch the appliance to Push-to-open.	→ "Automatic door opening" on page 17
The opening force is set too high. Select a lower setting for the opening force.	→ "Automatic door opening" on page 17
The fuse has tripped. Check the fuses.

The power has failed. Check whether the power is on.

Customer service

If you are unable to rectify the fault, please contact our customer service. We will always find an appropriate solution in order to avoid unnecessary visits by engineers.

The contact information for your nearest customer service can be found here or on the enclosed customer service list.

When calling, please state the product number (E-Nr.) and the production number (FD), which can be found on the rating plate.

→ "Getting to know your appliance" on page 11

Trust the expertise of the manufacturer. You can therefore be sure that the repair is carried out by trained service engineers who carry original spare parts for your home appliances.

Appliance self-test

Your appliance features a self-test program which displays the fault your customer service can rectify.

1. Press S button to open the main menu.
2. Press > button to move to the menu item Self-test.
3. Press √ button to start the self-test.
   The self-test starts.
4. If faults are present, they will be displayed. In this case follow the instructions.
5. The appliance restarts.
6. The message that the self-test has finished is displayed for 10 seconds. To acknowledge the message, press √ button.

When the self-test has ended, the appliance switches over to normal operation.

Repair order and advice on faults

Contact information for all countries can be found on the enclosed customer service list.

US 877 442 4436 toll-free

Illustration of cylindrical storage racks with an arrow indicating flow direction (no text or symbols)

Configurer Home Connect

Remarques

Diagram of a vertical rack-mounted device with multiple circular components arranged in rows (no text or symbols visible)

Technical diagram of a multi-tiered storage or rack system with circular components and mounting brackets (no text or labels)

Ajout de clayettes

Diagram of a multi-tiered rack-mounted server or storage unit with circular components, no visible text or labels

Technical diagram of a multi-tiered storage or rack system with circular components and a central device (no text or labels)

Diagram of two vertical storage racks with circular components, no text or symbols present

Illustration of cylindrical storage racks with a blue arrow indicating flow direction (no text or symbols)

Diagram of a multi-tiered storage or rack system with circular components, no text or symbols present

Technical diagram of a multi-tiered cylindrical mechanical or electronic component with no visible text or symbols

Diagram of a multi-tiered rack-mounted storage unit with circular components (no text or labels)

Technical line drawing of a multi-tiered storage unit with circular components and mounting brackets (no text or symbols)

Diagram of a multi-tiered storage rack with circular components, no text or symbols present

Technical diagram of a multi-tiered mechanical or electronic component with circular components arranged in horizontal rows (no text or symbols visible)

1901 Main Street, Suite 600

Irvine, CA 92614

1-877-442-4436

www.gaggenau.com/us

© 2018 BSH Home Appliances