SW12SS - Food Warmer SWAN - Free user manual and instructions

Product Type	Heated Tray / Plate Warmer
Brand	Swan
Model	SW12SS
Rated Voltage	220-240V~ 50Hz (UK plug)
Optimum Temperature	150°C
Heating Time	8-10 minutes to reach optimum temperature
Cordless Operation Duration	Up to 1 hour
Indicator Lights	Red (power on), Green (ready)
Recommended Use	Pre-cooked hot food only
Power Source	Mains power, detachable cord
Safety Features	Do not immerse; keep away from children; use on heat-resistant surface
Cleaning Method	Wipe with soft cloth and mild detergent; do not immerse in water
Container Compatibility	Must withstand 150°C; metal and ceramic recommended; check plastic temperature limits
Outdoor Use	Yes, in cordless mode during fine weather
Storage	Cool, dry place
Warranty	1 year from date of purchase
Disposal	Recycle separately under WEEE directive
Customer Support Helpline	0333 220 6050
Maximum Continuous On Time	2 hours out of any 6
Surface Protection	Use paper towel; avoid covering entire surface with tin foil

Frequently Asked Questions - SW12SS SWAN

How do I use the Swan SW12SS heated tray?

Place the tray on a heat-resistant surface that can withstand 60°C. Plug the cord firmly into the tray and then into the mains. The red indicator light will turn on. After 8-10 minutes, the green light will illuminate, indicating the tray has reached optimum temperature (150°C). You can now unplug and use cordlessly for up to 1 hour. Unplug after use and let cool.

Can I use the heated tray outdoors?

Yes, you can use the tray outdoors in cordless mode during fine weather. Do not expose it to rain or moisture.

Can I heat raw meat or cold food on the tray?

No, the tray is designed to keep pre-cooked hot food warm. It does not cook or heat food from cold or frozen. Any meat dishes must be thoroughly cooked before placing on the tray.

How should I clean the heated tray?

Always unplug and allow the tray to cool completely. Clean the heating surface with a soft cloth dampened with a mild detergent solution. Dry with paper kitchen towel. Never immerse the tray, cord, or plug in water or any liquid.

What types of containers can I use on the tray?

Use containers that can withstand 150°C for extended periods. Metal and ceramic containers are usually fine. Check the temperature limits on plastic containers, as some may not be suitable.

Why does the tray smell when first used?

A faint smell is normal during the first use. It is caused by the evaporation of preserving oils used in manufacture. It will fade with subsequent use.

How long does the tray stay hot after unplugging?

After reaching the optimum temperature and being unplugged, the tray will stay hot for up to 1 hour.

Can I leave the tray plugged in continuously?

It is not recommended to keep the tray plugged in for more than 2 hours out of any 6. Unplug after use to prevent overheating and save energy.

What should I do if the power cord is damaged?

Do not use the appliance. Unplug immediately and have it repaired by a qualified electrician. The wires are color-coded: blue for neutral, brown for live, and green/yellow for earth.

Is the heated tray safe for use around children?

This appliance can be used by children aged 8 years and above if supervised. Cleaning and maintenance should not be carried out by children unless they are over 8 and supervised. The surface becomes hot during use, so keep out of reach of younger children.

USER MANUAL SW12SS SWAN

Cordless Heated Trays

All models

Help line

0333 220 6050

v1.0

IMPORTANT INFORMATION - RETAIN FOR FUTURE USE

When using your Heated Tray, basic safety precautions should always be followed:

• Read all instructions.
• Check that the voltage indicated on the data plate corresponds with that of the local network before connecting the appliance to the mains power supply.
• Do not leave the appliance unattended whilst connected to the mains power supply.
• Do not immerse the appliance in water or any other liquids.
• It is imperative to unplug the power cord after the appliance has been used, before it is cleaned and whilst being repaired.
• Close supervision is required when using this appliance near children.
• Never leave the appliance within reach of children.
• Repairs to electrical appliances should only be performed by a qualified electrician. Improper repairs may place the user at serious risk.
• Do not operate the appliance with a damaged plug or cord, after a malfunction, or after being dropped or damaged in any way.
• Do not use the appliance for anything other that its intended use.
• Do not touch hot surfaces, use handle or knobs when working with the unit.
• Never place your hand over the steam vents or cover when the appliance is in operation.

IMPORTANT INFORMATION - RETAIN FOR FUTURE USE

• Ensure the appliance is used on a stable, heat resistant surface.
• Any meat dishes placed in the buffet server must be thoroughly cooked first. Do not place raw meat in the buffet server.
• This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
• This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments, farm houses, by clients in hotels, motels and other residential type environments, bed and breakfast type environments

CAUTION: Surfaces become hot during use.

Only use this appliance on work tops that can withstand temperatures of 60 degrees Centigrade for extended periods.

HOW TO USE

Before first use, remove all packaging.

Note: There may be a faint smell when using the Heated Tray for the first time but this is quite normal and will fade with use. This is caused by the evaporation of preserving oils used in manufacture.

WARNING: This appliance will get hot during use, please exercise extreme caution.

• Place the Heated Tray on a stable surface that can withstand temperatures of up to 60 degrees Centigrade for extended periods.
• Plug the mains lead into the Heated Tray, ensuring it is FIRMLY in place. Connect the plug to the mains power supply. The red indicator light will illuminate and the tray will start heating up.
• Once the tray reaches the optimum temperature of 150C, the green indicator light will illuminate. This usually takes 8-10 mins. The tray can be unplugged at this point and will stay hot for up to 1 hour.
• Whilst the tray can be used in corded or cordless mode, it is not recommended to keep the tray plugged in for more than 2 hours out of any 6
• After use, unplug the appliance from the mains power supply and allow to cool thoroughly
• Never attempt to move the Heated Tray while the appliance is still hot or if food is still on its surface. To do so poses a significant scalding risk.

TIPS

• The tray can be used outdoors in cordless mode, in fine weather
• Food warmed on the tray must be pre-cooked and already hot as this appliance is not designed for heating from cold or frozen.
• When you have finished using the appliance, unplug from the mains

HOW TO USE

power supply and allow to cool for approximately 2 hours before storing.

• Any containers you use must be able to withstand 150 degrees Centigrade for extended periods. Most metal or ceramic containers will be fine. Some plastic trays may not be suitable for use with this appliance. Check the label or information that came with the plastic tray for temperature limits.
• To keep the tray surface clean and protected from spills, you can put a layer of paper kitchen towel on the surface before placing containers of food on it. Don't use tin foil to line the whole cooking surface, as it interferes with the temperature control system.

CLEANING & MAINTENANCE

• Caution: Always ensure the appliance is unplugged from the mains power supply and has thoroughly cooled before cleaning or storing.
• Clean the heating surface with a soft cloth moistened in a mild detergent solution. Dry with paper kitchen towel.
• Do not use any abrasive cleaning agents or allow water to spill or seep into the frame. Never immerse the tray, cord or plug in water or any other liquid.
• Store in a cool, dry place.

DISPOSAL OF UNIT

Appliances bearing the symbol shown here may not be disposed of in domestic rubbish. You are required to dispose of old electrical and electronic appliances like this separately. Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about the recycling of electrical items. Please visit www.weeeireland.ie for access to information about the recycling of electrical items purchased in Ireland. The WEEE directive, introduced in August 2006, states that all electrical items must be recycled, rather than taken to landfill. Please arrange to take this appliance to your local Civic Amenity site for recycling, once it has reached the end of its life.

BS PLUG

The wires in the mains lead are coloured in accordance with the following code:

BLUE

NEUTRAL

BROWN

LIVE

GREEN/YELLOW EARTH

As the colours of the wire in the mains lead of this appliance may not correspond with the colour markings identifying the terminals on your plug, proceed as follows:

The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black. The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or coloured red. The wire which is coloured GREEN/YELLOW must be connected to the terminal which is marked with the letter E or (earth symbol) and is coloured GREEN or GREEN/YELLOW.

WARNING: THIS APPLIANCE MUST BE EARTHED

6

Swan

WARRANTY

This product is guaranteed for One year from the date of original purchase. If any defect arises due to faulty materials of workmanship the faulty products must be returned to the place of purchase. Refunds or replacement is at the discretion of the store.

The following conditions apply:

• The product must be returned to the retailer with proof of purchase.
• The product must be installed and used in accordance with the instructions contained in this instruction guide.
• It does not cover wear and tear, damage, misuse or consumable parts or lime scale damage.
• Swan Products Ltd has limited liability for incidental or consequential loss or damage.
• This guarantee is valid in the UK and Eire Only.

www.swan-brand.co.uk

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