Sound Ordnance M-1350 - Receiver

M-1350 - Receiver Sound Ordnance - Free user manual and instructions

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Product Type Car Audio Power Amplifier (Mono)
Brand Sound Ordnance
Model M-1350
Dimensions (W x H x D) 13.7 x 1.89 x 9.76 inches (340 x 48 x 248 mm)
Total Maximum Power 750 W
RMS Output Power (4 ohms) 1 x 210 W
RMS Output Power (2 ohms) 1 x 350 W
Frequency Response 12 Hz – 300 Hz
Signal-to-Noise Ratio 110 dB
Low-Pass Filter (LPF) 40 Hz – 300 Hz (continuously adjustable)
Subsonic Filter 10 Hz – 40 Hz
Bass Boost (Super Bass) 0 / +12 dB (switchable)
Inputs RCA (low-level) inputs
Outputs Speaker output (2 ohm min), RCA line output
Power Supply 12 V DC (negative ground)
Protection Short-circuit, thermal, and over-voltage protection with LED indicator
Fuse External fuse required (not included); use same type and rating
Installation Requirements Ventilation space 1/4" around amplifier; secure mounting; disconnect battery before installation
Warranty 3 years parts and labor (USA/Canada only)
Country of Warranty United States of America and Canada

Frequently Asked Questions - M-1350 Sound Ordnance

Why does the amplifier have no power and the POWER LED does not light up?
Check the ground (GND) connection, the REMOTE wire (must have +12V when radio is on), and the +12V B+ connection. Ensure the fuse is not blown and is the correct rating.
What should I do if the POWER LED lights but there is no sound?
Make sure the car radio volume is turned up, the GAIN control on the amplifier is not at minimum, and the speakers are properly connected to the speaker outputs.
The PROTECTION LED is on and there is no sound. What does that mean?
This indicates a short circuit at the speaker output or overheating. Turn off the amplifier, check speaker wiring for shorts, and allow the amp to cool down before restarting.
One channel is not working. How can I fix it?
For a mono amplifier, there is only one channel. If you have a different model, check the RCA input connections, speaker wiring, and the balance control on the car radio.
How can I reduce static or unwanted noise?
Ensure a clean ground connection (remove paint/rust), use the same ground point for both radio and amp, keep RCA cables away from power cables, and check ignition system shielding.
Why is the bass weak or missing?
Check speaker polarity (one reversed cancels bass), verify the LPF and subsonic filter are set correctly, and adjust the SUPER BASS switch or car radio bass control.
How do I set the crossover and gain correctly?
Set the X-OVER switch to LPF for subwoofers, adjust LPF frequency to match your sub (typically 80-120 Hz), and set GAIN after turning car radio volume to 75% to match without distortion.
Can I bridge the M-1350 to a single speaker?
The M-1350 is a mono amplifier, so it is already a single channel. Use the speaker output with a minimum 2-ohm load. No bridging is needed.
What are the installation safety precautions?
Disconnect the battery negative terminal first. Avoid drilling into fuel/brake lines. Ensure the amplifier is securely mounted and has adequate ventilation (1/4 inch clearance). Use proper gauge power wires.
How do I clean and maintain the amplifier?
Regularly check cables and housing for damage. If the amplifier is damaged, does not function, or has been stressed, disconnect power and contact support. Replace fuses only with same type and rating.

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Download the instructions for your Receiver in PDF format for free! Find your manual M-1350 - Sound Ordnance and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. M-1350 by Sound Ordnance.

USER MANUAL M-1350 Sound Ordnance

M-1350
M-1500
M-2100
M-2250
M-4050
M-4075
M-4100

SOUND ORDNANCE

POWER AMPLIFIERS

Line drawing of a mounted artillery piece with visible wheels and no text or symbols

Thank you for purchasing Sound Ordnance

You're now ready to win the battle for great sound.

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To ensure safe operation, always follow the instructions and guidelines in this manual.

Keep this manual handy for reference.

www.soundordnace.com

All rights reserved.

TABLE OF CONTENTS

Overview of Connections and Controls 3

Intended Use 3

Safety Instructions 4

Setup and Installation 5

Power Connections 7

Connecting the Inputs 7

Connecting the Speaker Outputs 9

Connecting the RCA Outputs 11

Operation 11

Initial Startup 12

Safe Operation Guidelines 13

Maintenance 13

Troubleshooting 14

Technical Data 17

OVERVIEW OF CONNECTIONS AND CONTROLS

L IN OUT L HIGH IN SUPER BASS XOVER + - + + L R GAIN 50Hz 250Hz FILL LOW 1.5W HPF MIN MAX 50Hz 250Hz 60Hz 2KHz 1 2 3 4 5 6 7 8

1) RCA connections IN
2) RCA connections OUT
3) High-level IN
4) Gain control
5) SUPER BASS switch
6) LPF (low-pass filter)
7) Cross-over switch
8) HPF (high-pass filter)
9) Power connections
10) Fuses
11) Power Indicator
12) Protection Indicator
13) Speaker Outputs

OND REMOTE +12V POWER INPUT FUSE POWER PROTECTION SPEAKER OUT 9 10 11 12 13 ----BRICED----+ RIGHT+ -LEFT+

INTENDED USE

Sound Ordnance amplifiers are to be used for the amplification of low level audio signals in vehicles. This product is designed for operation with a 12V DC car power supply with the negative terminal of the battery grounded to the vehicle's body. It should only be installed and operated in passenger cars and trucks provided with this kind of power source. The amplifier is not designed for marine applications.

Any use other than that described above can lead to damage to this product and can involve other risks such as short circuit, fire, or electric shock, which may damage the product or cause bodily injury. The amplifier should not be changed or modified in any way. Do not open the housing.

SAFETY INSTRUCTIONS

Sound Ordnance M-1350 - SAFETY INSTRUCTIONS - 1

The product's warranty is rendered void in cases of damage resulting from failure to comply with safety and operating instructions. We do not accept any liability for consequential damages. We do not accept any liability for personal injury or damage to property caused by incorrect handling of the device or failure to observe the safety and operating instructions. In such cases the warranty is rendered void.

An exclamation mark in a triangle indicates important information in these operating instructions which must be strictly followed. Please read the complete operating instructions before installation and use.

  • For safety reasons, do not attempt to modify the amplifier.
  • Only a 12V DC car supply system (negative ground) should be used. Never connect the amplifier to any other voltage supply.
  • Extra care should be taken when first turning on the amplifier after installation. Please follow the operating instructions carefully.
  • Keep water and other liquids away from the vicinity of the amp. This could result in a fire or a fatal electrical shock. If liquids get into the amplifier, immediately disconnect the power to the amplifier.
  • Do not expose the amplifier to high temperatures, strong vibrations or heavy loads.
  • Keep open flames away from the amplifier.

  • Call 1-800-955-9094 if you have questions about how the equipment operates or about how to connect it safely.

  • Do not leave packaging material unattended around children.
  • Observe the safety and operating instructions of this amplifier and any other devices connected to the amplifier.
  • Exposure to high volume levels can cause hearing damage or loss. Use care and caution when setting volume levels.

SETUP AND INSTALLATION

Sound Ordnance M-1350 - SETUP AND INSTALLATION - 1

To ensure proper operation, please read these instructions carefully before installing and using this amplifier.

Modifications to the vehicle required by installation of the amplifier or other components should always be done in a way that does not affect the road safety or the designed stability of the car. If you are in doubt when selecting a place for installation, consult your local car dealership.

Since the amplifier generates heat, be sure to install in a heat-resistant location. There must also be an open area of ¼" around the amplifier's housing for adequate ventilation. Air circulation may not be obstructed by objects such as magazines, blankets, maps, etc.

Before drilling any holes in your car, make sure that electric cables, brake lines, fuel tank or similar systems will not be damaged.

When installing the car audio components, consider the danger of parts breaking loose during an accident. Make sure each component of your system is fastened tightly, and located at a place where it cannot become a risk for passengers in the event of an accident.

Select a suitable position for mounting the amplifier. A suitable place for mounting has the following features:

  • dry
    • as free from dust as possible
  • minimal vibration
    • good air circulation
  • heat-resistant environment

Sound Ordnance M-1350 - SETUP AND INSTALLATION - 2

Good places for installation are the car trunk or the free space under the seats. Another good place for installation is the bulkhead between the trunk and the passenger compartment. Make sure that the amplifier is accessible after installation so you can access the controls.

Line drawing of a device casing with four screw tips and a star-shaped logo on the cover (no text or symbols)

  • Mark the holes for the screws at the place of installation. The simplest way to do this is place the amp where you want it and use it as a pattern.
  • Drill the holes for the fastening screws.
  • Secure the amplifier with sheet metal screws.

Sound Ordnance M-1350 - SETUP AND INSTALLATION - 4

To avoid short circuits and resulting damages to the device the negative terminal (ground) of the car battery must be disconnected first. Before reconnecting the negative terminal to the battery, make sure that the amplifier has been completely connected. For some newer cars, this may require a service call to reset some functions. Check with your car dealer.

You should only use a digital voltmeter or a diode test lamp for checking the voltage applying at car cables. A normal test lamps draws too much current and can damage the electronic system of the car.

Make sure that the connection cables are not damaged by sharp edges. Use rubber bushings for points passing through metal.

Call us at 1-800-955-9094 if you have questions during setup.

Use heavy gauge cable for connecting the power supply and the ground of the amplifier. The gauge of the cable depends on the power requirements of the components connected. If the gauge is too light, the cable could burn. Moreover, the increased resistance can lead to unnecessary power losses.

An additional fuse in the amp's positive connection is necessary (fuse and fuse holder not included). The fuse should be installed close to the battery. In case of short circuit (e.g. if the connection cable is worn through) this fuse disconnects the

positive lead and thus avoids damage to the battery and prevents the supply cable from burning.

The voltage rating of the fuse depends on the power consumption of the connected devices of the car audio system.

In order to reduce interference or noise in the system, the amplifier should be directly powered by the car battery. Do not supply other electric loads, such as the cooling fan, windsheild washer etc., via the same cable as the amplifier.

POWER CONNECTIONS

Connect the "B+" connector of the power supply's terminal directly to the car battery's positive terminal

Connect the "REMOTE" or "REM" connector to the terminal on the power supply, to the remote control connector, or to the antenna control output of the car's radio. The amplifier will be switched on via this input when +12V current is applied. Almost all car radios have an output which provides a +12V current when the radio is turned on.

Connect the "GND" connector of the power supply to the negative terminal (ground) of the battery or to the car body. Note: Since electrical

GND REMOTE +12V FUSE POWER POWER INPUT PROTECTION Ground (-) Control Lead Battery (+)

conductivity is limited by the use of glue and paint on metal parts, not every metal component is suitable to function as a grounding point.

Sound Ordnance M-1350 - POWER CONNECTIONS - 2

Distribute the power supply in a star-shaped way, i.e. the connections of the negative leads start from one and the same point for all components of the car's audio system. This method of distribution avoids ground loops and interference. Connect the positive leads in the same way.

CONNECTING THE INPUTS

ALL MODELS These amplifiers have RCA inputs for connection to your car stereo's preamp outputs. Car radios with RCA outputs can be directly connected to the input sockets. If your car radio only has speaker outputs, you can use an optional adapter to make the connection.

MODEL M-2100 This amplifiers has both speaker and RCA inputs for connection to your car radio. If your

car radio has RCA outputs, the amplifier should be connected via the RCA inputs in any case to ensure a high playback quality.

But if your radio car is not provided with RCA outputs, you can connect the amplifier to the speaker outputs without requiring any additional devices or adapters. Never use the two input types (loudspeaker and RCA inputs) simultaneously.

4-CHANNEL MODELS

Connect the RCA outputs of your car radio to the RCA connections IN (1) of the amplifier.

rear car stereo outputs > connect to amplifier REAR IN

front car stereo outputs > connect to amplifier FRONT IN

Pay attention to the marking on the RCA connections:

L > left

R > right

If your car radio does not have 4 preamplifier outputs use an optional Y-adapter. You will not be able to fade signal front to back when connected in this way.

E-OVER LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF LPF GAIN HPF

2-CHANNEL AND MONO AMPS

Connection via the RCA inputs

Connect the RCA outputs of your car radio to the RCA connections IN (1) of the amplifier.

Note the markings on the RCA connections:

L > left

R > right

Connection via the loudspeaker inputs (Model M-2100 only)

Plug the included speaker cable into the connection HIGH IN (3) of the amplifier.

Connect the speaker outputs of your car radio to the terminals of the speaker connection cable.

L+ connection > left positive speaker output

L- connection > left negative speaker output

R- connection > right negative speaker output

R+ connection > right positive speaker output

L R OUT L HEATH SURREN SPRING X COVER R R GAIN MAX LW 250Hz HWP 300Hz 2.4Km MAB MAX 50Hz 250Hz CAR STEREO RECEIVER

Keep the length of the connection cables as short as possible.

Do not install the RCA cables close to other cables to avoid interface at the amplifier input.

Only sources with a RCA plug should be connected to the RCA inputs and

only speaker outputs should be connected to the speaker inputs to avoid distortion or mismatches that could damage the power amplifier.

Please note the connection loads in the Technical Data.

Sound Ordnance M-1350 - Connection via the loudspeaker inputs (Model M-2100 only) - 2

When connecting the RCA inputs, use only shielded RCA cables suitable for this purpose. The use of any other type of cable may cause interference.

CONNECTING THE SPEAKER OUTPUTS

Depending on your model, Sound Ordnance amplifiers have outputs for four speakers, two speaker, or one speaker

Each of the pairs of speaker outputs can also be used in the mono-bridge mode. Only one loudspeaker is powered in this mode, but the available output voltage is higher.

Strip the insulation from the cables on the ends. Make sure that there are no sharp edges which may damage the cables. Only use speakers whose power handling matches the amp's output (see Technical Data).

Always connect the speakers with the correct polarity.

Speaker wires are usually coded. Some loudspeaker manufacturers indicate the (+) wire by means of an additional color stripe, others use a corrugated cable for the (+) terminal and a smooth one for the (-) terminal.

Sound Ordnance amplifiers have been designed for a loudspeaker impedance of at least 2 ohms (stereo mode) or 4 ohms (mono-bridge mode). Never connect speakers with a lower impedance.

Depending on the model and mode of operation, connect the loudspeaker outputs according to the following schemes. Observe the minimum impedance given for the corresponding mode of operation.

MODEL M-4100, M-4075, M-4050
GAS REMOTE +13V FUSE POWER INPUT WEATHER OUT FRONT WEATHER OUT MEAT L + - R + - L + - + - R + -

Stereo Mode - 2 ohm minimum impedance

MODEL M-4100, M-4075, M-4050
GND REMOTE +12V TUBE POWER INPUT LEAVES OUT FLOW LEAVES OUT HEAD L R SUB

Stereo/Bridged Mode - 4 ohm minimum impedance bridged

MODEL M-4100, M-4075, M-4050
GAS REMOTE +12V FIRE POWER INPUT + - SPEED OUT FRONT + - SPEED OUT RADIUS SUBS + - + -

Bricged Mode - 4 ohm minimum impedance

MODEL M-2100 AND M-2250
GND REMORE +2kV FLAME POWER POWER INPUT RIGHT LEFT BRINJER OUT L R

Stereo Mode - 2 ohm minimum impedance

MODEL M-2100 AND M-2250
GND REMOTE +12V FUSE POWER POWER INPUT PROTECTION SMERIOR REDAIR SWEAMER OUT SUB + -

Bridged Mode - 4 ohm minimum impedance

MODEL M-1500 AND M-1350
GND REMOTE +12V FUSE POWER INPUT SPEAKER OUT SUB + -

2 ohm minimum impedance

CONNECTING THE RCA OUTPUTS

In addition to the speaker outputs, all models except the M4100 have RCA outputs so the input signal can be fed to other components of the car's audio system.

To use the preamp output, connect the connection OUT (8) with the input of the subsequent component, connecting the L channel to the left input of the device, and the R channel to the R input of the device.

Sound Ordnance M-1350 - CONNECTING THE RCA OUTPUTS - 1

When connecting the RCA outputs, use only shielded RCA cables suitable for this purpose. The use of any other cable may cause interference.

Keep the length of the connection cables as short as possible.

Do not install the RCA cables in the proximity of other cables to avoid interface at the input of the component.

To avoid distortion or mismatching which could damage the amplifier or the subsequent component, only devices with RCA inputs may be connected to the RCA outputs.

OPERATION

Active Crossover

M-4050, M-4075, M-4100

These amplifiers are provided with an active crossover which lets you switch to a high-pass or a low-pass filter for the rear channels. One high-pass filter is provided for the front channels. The cut-off frequencies can be continuously adjusted.

M-2100, M-2250

These amplifiers are provided with an active crossover which lets you switch to a high-pass or low-pass filter for the two channels. The cut-off frequencies can be continuously adjusted.

M-1350, M-1500

These amplifiers are provided with a low-pass filter for the output. The cut-off frequencies can be continuously adjusted.

FULL:

Crossover switched off, the amplifier branch plays back the complete frequency range

HPF:

High-pass crossover switched on, the amplifier branch only plays back the frequency range above the frequency set via the HPF (6) control unit.

LPF:

Low-pass crossover switched on, the amplifier branch only plays back the frequency range below the frequency set via the LPF control unit (8).

Subsonic Filter

The subsonic filter blocks out ultralow frequencies below the level the switch is set to.

Super Bass Switch

The amplifier has a bass-boost switch to amplify the low-bass frequencies in two stages. This option can give smaller bass loudspeakers or sub-woofers a little more volume in the low-bass range.

The SUPER BASS (5) controls the low-bass amplification

Position 0:

Low-bass amplifier is turned off

Position 6:

Low bass is amplified by 6dB

Position 12:

Low bass is amplified by 12dB

INITIAL STARTUP

After you have checked the cable connections, reconnect the negative terminal of the battery.

Turn the GAIN control unit (4) counterclockwise to minimum.

Slide the frequency crossover switch X-OVER (7) into the position corresponding to your configuration.

Set the cut-off frequencies for the connected loudspeakers via the HPF (8) and LPF (6) control units.

(see "Active Filter")

The cut-off frequencies can be set continuously within their specified ranges.

During setup, pay attention to the frequency range of the speakers.

Switch on your car radio.

If the indicator LED POWER (11)

lights up, set the volume of the car radio to about 75% of the maximum volume.

Now, use the GAIN control (4) to adjust the maximum volume of the loudspeakers to a level that is comfortable for you. If you use several amplifiers, match the volumes of the different amplifiers one to the other.

Then, set an average volume level via the volume control unit of the car radio.

Set an average volume level using the control unit of the car radio.

If the low-bass playback is too weak, you can activate a two-stage low-bass amplifier via the SUPER BASS switch (5).

If the indicator LED PROTECTION (5) lights, an error has occurred. The amplifier should be switched off

immediately. Check all connections and loudspeakers. If you cannot detect an error, please call us at 1-800-955-9094 for help.

Take care that the maximum volume is within the power capacities of the speakers and amplifier. Excessive volume can damage the speakers and amplifier.

Make sure that the frequency ranges of the speakers aren't exceeding during this process.

If you use a subwoofer, changing polarity may improve the sound quality. Often reversing the terminal connections result in better bass (depending on the location of the subwoofer).

  • Excessive volume inside the car can drown out emergency vehicle sirens and other external audio warnings. This can put you and other motorists in danger. For auto safety, keep the volume at a reasonable level.
  • Inattentiveness in traffic can lead to serious accidents. Make sure your car's audio system doesn't pull your attention away from the road.

  • The amplifier must be ventilated sufficiently.

  • Do not listen to excessively loud music for long periods of time. This can damage your hearing and lead to permanent hearing loss.
  • Observe local laws and noise ordnances when using this equipment.

MAINTENANCE

Check the amplifier regularly for damage to the connection cables or to the housing.

If the amplifier is in such a condition that it can no longer be operated safely, it should be turned off. Make sure the amp is disconnected from the power system.

You should no longer use the amplifier if:

  • there is visible damage on the amplifier
  • the amplifier does not function for some reason, or
  • the amplifier has been subjected to considerable stress during shipment.

Sound Ordnance M-1350 - MAINTENANCE - 1

Circuitry that carries electric current may be exposed if the amp's cover is opened or components are removed. The amplifier must be disconnected from all voltage sources before carrying out servicing or repair works.

Remember that capacitors in the amplifier may retain an electric charge even after disconnecting them from all power sources. Repair work should always be carried out by us.

If you have to replace fuses, make sure you only use fuses of the same type and rated current (see "Technical Data"). Do not attempt to repair fuses or bypass the fuse holder.

After disconnecting the amplifier from the power source, carefully remove the fuse from the fuse holder and replace only with a fuse of the same type.

TROUBLESHOOTING

In purchasing a Sound Ordnance amplifier you have acquired a quality product which has been designed to deliver years of service.

Problems and malfunctions may, however arise. Here are some common problems that you can repair yourself.

Problem

No function, the indicator LED POWER (11) does not light up:

Solution

  • The GND connection from the indicator LED power supply is not connected to the car body.
  • The REMOTE or REM connection from the power supply is not connected to the REM output or the antenna control output of the car radio.
  • +12V current is not applied at the B+ connection of the connection terminal of the power supply.
  • The amplifier's fuse or the fuse in the amp wiring is defective.
The indicator LED POWER (11) lights, but there's no sound:· The volume control unit of the car radio is set to minimum.· The GAIN control unit (3) of the amplifier is set to minimum.· The speakers are not properly connected.
The indicator LED PROTECTION (12) lights, and there's no sound:· The short-circuit protection of the amplifier has been triggered due to a short circuit at the speaker output.· The temperature protection of the amplifier has been triggered due to overheating. Allow the device to cool down.
One channel does not function:· Check the RCA connections IN (1):· Check the connection of the speakers at the terminals and at the speakers.· The balance control at the car radio is not set to the center position.
Static, or unwanted noise:· Bad ground connection of the ground cable. Remove rust or paint from the contact surfaces.· The ground point of the car radio and the amplifier aren't at the same potential. Try different ground points.· The cables of the amplifier are positioned too close to the cables for the ignition system of the vehicle.· The ignition system is not shielded.· The cables of the amplifier input are positioned too close to the power cables.

The device turns on and off during operation:

- Bad ground contact of the ground connection cable, the ground point of the cable or of the battery terminal is corroded.

- Voltage too low at the B+ connection of the power supply's connection terminal, theground point of the cable or of the corroded battery terminal, battery too weak.

- Intermittent contact at the REMOTE cable, REMOTE or REM connection of the power supply's connection terminal shows is loose or corroded.

There's no bass:

• One speaker is connected with the wrong polarity.

- The bass control unit of the car radio is set to minimum.

- The active crossover is not set correctly.

There's no mid-range or highs:

- The active crossover is not set correctly.

- The high-range control unit of the car radio is set to minimum

Sound Ordnance M-1350 - Solution - 1

Repairs other than those just described should only be performed by us.

Always follow safety instructions!

M-1350M-1500M-2100M-2250M-4050M-4075M-4100
Total maximum power750 W1100 W425 W1000 W375 W500 W575 W
Output power into 4 ohms (RMS)1x210 W1x300 W2x75 W2x175 W4x50 W4x75 W4x100 W
Output power into 2 ohms (RMS)1x350 W1x500 W2x100 W2x250 W4x90 W4x140 W4x135 W
Output power into 4 ohms - bridged (RMS)1x200 W1x500 W2x180 W2x240 W2x270 W
S/N ratio110 dB110 dB95 dB94 dB96 dB88 dB88 dB
Frequency Reponse12Hz-300Hz12Hz-300Hz12Hz-25kHz12Hz-25kHz12Hz-25kHz12Hz-25kHz12Hz-25kHz
HP Crossover Freq.80Hz-2kHz40Hz-300Hz80Hz-2kHz80Hz-2kHz15Hz-250Hz
LP Crossover Freq.40Hz-300Hz40Hz-300Hz50Hz-250Hz40Hz-300Hz50Hz-250Hz50Hz-250Hz60Hz-200Hz
Subsonic Filter10Hz-40Hz10Hz-40Hz
Bass Boost0/+12dB0/+12dB0/+6/+12dB0/+12dB0/+6/+12dB0/+6/+12dB0/+18dB
DimensionsW x H x D(inch)(mm)13.7"x189"x976'340x48x24815.28"x189"x976'390x48x2489.45"x189"x976'240x48x24815.75"x189"x976'400x48x24814.09"x189"x976'358x48x24815.75"x189"x976'400x48x24817.32"x189"x976'440x48x248

Virtual Gateways LLC™ Limited Warranty (Valid Only in the U.S.A. and Canada)

Virtual Gateways LLC (“Virtual”) warrants this Product (expressly excluding any accessories) against defects in material or workmanship as follows:

Terms of warranty coverage: This warranty covers the product during the warranty period so long as the product is owned by the same individual whose name appears on the invoice received upon purchase of the product. Product must be purchased from an authorized dealer or this Warranty will not be honored. Transferring possession of the product to a subsequent owner will void this warranty. In the event service is required the product must be delivered within the warranty period, transportation prepaid by you to Virtual Gateways LLC, 1 Crutchfield Park, Charlottesville, VA 22911. Prior to returning the product you must first obtain a return authorization number from Virtual by calling 1-800-955-9094. You will need to carefully package the product using adequate packing material to prevent damage in transit and include in the package your Return Authorization Number, name, address, telephone number where you can be reached during business hours, a copy of your dated sales receipt, and a detailed description of the problem. You are responsible for removal and installation of the product. Proof of purchase in the form of a bill of sale which is evidence that the product is within the warranty period MUST be presented to obtain warranty service. Virtual will pay the cost of returning the repaired or replacement product to you within the United States of America or Canada within 8 to 12 weeks from the time of receipt of a product which is determined to be covered under this warranty by Virtual. Any removal or defacement of the unit's serial number will void this warranty.

Warranty Period: For a period of 3 years for parts and 3 years for labor from date of the original purchase from an authorized dealer, if this Product is determined by Virtual to be defective Virtual will repair or replace the Product with a new, rebuilt or refurbished unit of comparable value, at Virtual's sole option, without charge to you for parts or actual repair work. Parts and/or replacement units supplied under this warranty may be new, rebuilt or refurbished at the option of Virtual.

What's Not Covered: This warranty does not cover any product used in any trade, business, industrial or commercial application; customer instruction, installation, set up adjustments, signal reception problems, cabinet, cosmetic or appearance items, any damage to recordings, or recordings of tapes or discs, any damage to product resulting from alterations, modifications, accident, misuse, negligence or abuse, damage due to lightning or power surges; subsequent damage from leaking, damaged or inoperative batteries or the use of batteries different from those specified in the owner instructions; speakers subjected to power in excess of published power rating; damage due to improper operation or maintenance, connection to improper voltage supply; attempted repair by anyone other than Virtual; damage from improper maintenance; damage incurred in transit; damage or defects caused by the use of unauthorized parts or labor. This warranty does not cover consumables, (fuses, batteries, etc.).

This warranty does not cover the cost of parts and labor which would be otherwise provided without charge under this warranty, obtained from any source other than Virtual.

This warranty is invalid if the factory applied serial number has been modified, altered or removed from the Product.

This warranty is only valid in the United States of America and Canada.

Your Rights: REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VIRTUAL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states or provinces do not allow limitations on how long an implied warranty lasts, and some states or provinces do not allow the exclusion or limitation of incidental or consequential damages. The above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state or province.

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Product information

Brand : Sound Ordnance

Model : M-1350

Category : Receiver