CACC4A - Cooker Artusi - Free user manual and instructions
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| Brand | Artusi |
| Model | CACC4A |
| Product Type | Electric Cooktop (Hob) |
| Number of Cooking Zones | 4 |
| Heating Technology | Radiant |
| Zone Sizes | 2 x Ø14.5 cm, 2 x Ø18.0 cm |
| Energy Consumption | 192.0 Wh/kg (hob) |
| Control Type | Touch controls with electronic buttons |
| Heat Levels | 0–9 plus Heat Boost (A) |
| Safety Features | Child lock, key lock, residual heat indicator (H), over-temperature switch-off, sensor safety cut-off |
| Timer | Switch-off timer per zone |
| Surface Material | Ceramic glass |
| Cleaning Method | Cream or liquid cleaner; avoid abrasives |
| Electrical Connection | 230 V ~50 Hz (typical) – see rating label |
| Warranty | 24 months for built-in appliances (domestic use) |
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USER MANUAL CACC4A Artusi
EN Hob / User Manual

natural_image
Simple geometric diagram with four circles arranged in a 2x2 grid within a square frame (no text or symbols)PACC4A
CACC4A
Thank you for choosing this product.
This User Manual contains important safety information and instructions on the operation and maintenance of your appliance.
Please take the time to read this User Manual before using your appliance and keep this book for future reference.
| Icon Type Meaning | |
| WARNING Serious injury or death risk | |
| RISK OF ELECTRIC SHOCK Dangerous voltage risk | |
| FIRE Warning; Risk of fire / flammable materials | |
| CAUTION Injury or property damage risk | |
| IMPORTANT / NOTE Operating the system correctly |
CONTENTS
1.SAFETY INSTRUCTIONS....4
1.1 General Safety Warnings ....4
1.2 Installation Warnings ....6
1.3 During Use 7
1.4 During Cleaning and Maintenance ....7
2.INSTALLATION AND PREPARATION FOR USE......8
2.1 Installation of the Hob 8
2.2 Electrical Connection and Safety....10
3.PRODUCT FEATURES....11
4.USE OF PRODUCT 12
4.1 Hob Controls....12
5.CLEANING AND MAINTENANCE....16
5.1 Cleaning 16
6.TROUBLESHOOTING&TRANSPORT 17
6.1 Troubleshooting....17
6.2 Transport 17
7.TECHNICAL SPECIFICATIONS....18
7.1 Energy Fiche 18
1. SAFETY INSTRUCTIONS
- Carefully read all instructions before using your appliance and keep them in a convenient place for reference when necessary.
- This manual has been prepared for more than one model therefore your appliance may not have some of the features described within. For this reason, it is important to pay particular attention to any figures whilst reading the operating manual.
1.1 GENERAL SAFETY WARNINGS
- This appliance can be used by children aged from 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance should not be made by children without supervision.
WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Keep children less than 8 years of age away unless they are continually supervised.
⚠️ ⚠️ WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish such a fire with water, but switch off the appliance and cover the flame with a lid or a fire blanket.
⚠️ CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously
⚠️! WARNING: Danger of fire: Do not store items on the cooking surfaces.
⚠️ WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
- For models which incorporate a hob lid, clean any spillages off the lid before use and allow the cooker to cool before closing the lid.
- Do not operate the appliance by means of an external timer or separate remote-control system.
- Do not use harsh abrasive cleaners or scouring pads to clean oven surfaces. They can scratch the surfaces which may result in shattering of the door glass or damage to surfaces.
- Do not use steam cleaners for cleaning the appliance.
- Your appliance is produced in accordance with all applicable local and international standards and regulations.
- Maintenance and repair work should only be carried out by authorised service technicians. Installation and repair work that is carried out by unauthorised technicians may be dangerous. Do not alter or modify the specifications of the appliance in any way. Inappropriate hob guards can cause accidents.
- Before connecting your appliance, make sure that the local distribution conditions (nature of the gas and gas pressure or electricity voltage and frequency) and the specifications of the appliance are compatible. The specifications for this appliance are stated on the label.
⚠️ CAUTION: This appliance is designed only for cooking food and is intended for indoor domestic household use only. It should not be used for any
other purpose or in any other application, such as for non-domestic use, in a commercial environment or for heating a room.
- All possible measures have been taken to ensure your safety. Since the glass may break, care should be taken when cleaning to avoid scratching. Avoid hitting or knocking the glass with accessories.
- Make sure that the supply cord is not trapped or damaged during installation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to prevent a hazard.
- Please keep children and animals away from this appliance.
1.2 INSTALLATION WARNINGS
- Do not operate the appliance before it is fully installed.
- The appliance must be installed by an authorised technician. The manufacturer is not responsible for any damage that might be caused by defective placement and installation by unauthorised people.
- When the appliance is unpacked, make sure that it is has not been damaged during transportation. In the case of a defect do not use the appliance and contact a qualified service agent immediately. The materials used for packaging (nylon, staplers, Styrofoam, etc.) may be harmful to children and they should be collected and removed immediately.
- Protect your appliance from the atmosphere. Do not expose it to sun, rain, snow, dust or excessive humidity.
- Materials around the appliance (i.e. cabinets) must be able to withstand a minimum temperature of
100°C.
- The temperature of the bottom surface of the hob may rise during operation, therefore a board must be installed underneath the product.
1.3 DURING USE
- Do not put flammable or combustible materials in or near the appliance while it is operating.
Do not leave the cooker unattended when cooking with solid or liquid oils. They may catch fire under extreme heating conditions. Never pour water on to flames that are caused by oil, instead switch the cooker off and cover the pan with its lid or a fire blanket.
• Always position pans over the centre of the cooking zone, and turn the handles to a safe position so they cannot be knocked or grabbed.
- If the product will not be used for a long period of time, turn the main control switch off.
- Make sure the appliance control knobs are always in the “0” (stop) position when the appliance is not in use.
1.4 DURING CLEANING AND MAINTENANCE
- Make sure that your appliance is turned off at the mains before carrying out any cleaning or maintenance operations.
- Do not remove the control knobs to clean the control panel.
- To maintain the efficiency and safety of your appliance, we recommend you always use original spare parts and to call our authorised service agents
when needed.
2. INSTALLATION AND PREPARATION FOR USE

WARNING : This appliance must be installed by an authorised service person or qualified technician, according to the instructions in this guide and in compliance with the current local regulations.
- Incorrect installation may cause harm and damage, for which the manufacturer accepts no responsibility and the warranty will not be valid.
- Prior to installation, ensure that the local distribution conditions (electricity voltage and frequency and/or nature of the gas and gas pressure) and the adjustments of the appliance are compatible. The adjustment conditions for this appliance are stated on the label.
- The laws, ordinances, directives and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.).
Instructions for the Installer General instructions
• After removing the packaging material from the appliance and its accessories, ensure that the appliance is not damaged. If you suspect any damage, do not use it and contact an authorised service person or qualified technician immediately.
- Make sure that there are no flammable or combustible materials in the close vicinity, such as curtains, oil, cloth etc. which may catch fire.
- The worktop and furniture surrounding the appliance must be made of materials resistant to temperatures above 100°C.
- If a cooker hood or cupboard is to be installed above the appliance, the safety distance between cooktop and any cupboard/cooker hood should be as shown below.

- The appliance should not be installed directly above a dishwasher, fridge, freezer, washing machine or clothes dryer.
- If the base of the appliance is accessible by hand, a barrier made from a suitable material must be fitted below the base of the appliance, ensuring that there is no access to the base of the appliance.
2.1 INSTALLATION OF THE HOB
The appliance is supplied with an installation kit including adhesive sealing material, fixing brackets and screws.
- Cut the aperture dimensions as indicated in the figure. Locate the aperture on the worktop so that, after the hob is installed, the following requirements are followed.
| B (mm) 590 min. A (mm) 50 | |
| T (mm) 520 min. C (mm) 50 | |
| H (mm) 41-47.5 min. E (mm) 500 | |
| C1 (mm) 560 min. F (mm) 10 | |
| C2 (mm) 490 G (mm) 20 | |
| D (mm) 50 | I (mm) 25 |
| J (mm) 5 |




- Apply the supplied one-sided self-adhesive sealing tape all the way around the lower edge of the cooktop. Do not stretch the tape.

- Screw the 4 worktop mounting brackets on to the side walls of the appliance.
- Insert the appliance into the aperture.
2.2 ELECTRICAL CONNECTION AND SAFETY

WARNING: The electrical connection of this appliance should be carried out by an authorised service person or qualified electrician, according to the instructions in this guide and in compliance with the current local regulations.

WARNING: THE APPLIANCE MUST BE EARTHED.
- Before connecting the appliance to the power supply, the voltage rating of the appliance (stamped on the appliance identification plate) must be checked for correspondence to the available mains supply voltage, and the mains electric wiring should be capable of handling the appliance's power rating (also indicated on the identification plate).
- During installation, please ensure that isolated cables are used. An incorrect connection could damage your appliance. If the mains cable is damaged and needs to be replaced this should be done by a qualified person.
- Do not use adaptors, multiple sockets and/or extension leads.
- The supply cord should be kept away from hot parts of the appliance and must not be bent or compressed. Otherwise the cord may be damaged, causing a short circuit.
- If the appliance is not connected to the mains with a plug, a all-pole disconnector switch (with at least 3 mm contact spacing) must be used in order to meet the safety regulations.
- The fused switch must be easily accessible once the appliance has been installed.
- Ensure all connections are adequately tightened.
- Fix the supply cable in the cable clamp and then close the cover.
- The terminal box connection is placed on the terminal box.

flowchart
graph TD
subgraph Left_Break
N1["+"] --> L3["+"]
PE1["PE"] --> L2["+"]
PE2["PE"] --> L1["+"]
PE3["PE"] --> L1["+"]
PE4["PE"] --> L1["+"]
PE5["PE"] --> L1["+"]
end
subgraph Right_Break
N2["+"] --> L4["+"]
PE2["PE"] --> L5["+"]
PE3["PE"] --> L5["+"]
PE4["PE"] --> L5["+"]
PE5["PE"] --> L5["+"]
PE6["PE"] --> L5["+"]
end
style Left_Break fill:#f9f,stroke:#333
style Right_Break fill:#bbf,stroke:#333
3. PRODUCT FEATURES

Important: Specifications for the product vary and the appearance of your appliance may differ from that shown in the figures below.
List of Components

- Ceramic Heater
- Control Panel
4. USE OF PRODUCT
4.1 HOB CONTROLS
The hob is controlled by pressing the appropriate electronic button. Each button pressed is followed by a buzzer sound.

1- Heater display
2- Activate/Deactivate heater
3- Heat setting decrease
4- Heat setting increase
5- Decimal point
6- Key lock indicator
7- Key lock
8- On/Off
| Mode Descriptions | ||
| Stand-By-Mode | S-Mode | Mains supply is applied to the hob control and all heater displays are off or a residual heat display is active. |
| Operating-Mode | B-Mode | At least one heater display shows a heat setting between '0' and '9'. |
| Lock Mode | VR-Mode | The hob control is locked. |
Switching the Appliance On and Off
If the appliance is in Stand-By mode, it is put in Operating mode by pressing the On/Off button Ⓐ for at least 1 second. A buzzer will sound to indicate the successful operation.
A “0” will appear on all heater displays and all decimal points corresponding to the heaters will flash (1 second on, 1 second off).
If there is no operation within 10 seconds, all heater displays will switch off.
If the displays do switch off, the heater will be sent into Stand-By mode.
If Ⓙ is pressed for more than 2 seconds (in Operating mode), the appliance will switch off and will enter S-Mode again. The appliance can be switched off by pressing
① at any time; even if other buttons are pressed simultaneously.
If there is any residual heat from a heater, this will be indicated in the corresponding heater display.
Selecting a Heater
If a single heater is chosen with the corresponding Activate/Deactivate Heater Button ☐, the decimal point of the heater display will flash. For the selected heater, you can set the heat level between 1 and 9 by pressing the Heat Setting Buttons ⊕ or ⊖
The buttons must be pressed within 3 seconds of selecting a heater, otherwise the heater selection will be erased and the heat setting decimal point will disappear. If there is no further operation within 10 seconds, the heater reverts back to S-Mode.
The heat setting can always be changed by pressing ⭕ or ⬇. The available settings are between 1 and 9.
Each button operation or each display change is accompanied by a buzzer sound.
Set Cooking Level with and without Heat Boost
All heaters are equipped with the heat boost function.
If the heat boost is required, set the heat from the current level to level 9 by pressing the ⏻ button only. Once level 9 has been reached, press ⏻to activate the heat boost. The display will flash “A” alternating with the heat setting value “9” to show the heat boost is active.
If the heat boost is active, the heater will operate with maximum power for a period of time dependent on the heat setting selected before the heat boost was activated.
Once the heat boost time has ended, only the heat setting will be indicated on the heater display.
The heat boost can be deactivated by pressing ⊖ until the heat setting "0" is displayed.
Switching Off Individual Heaters
A heater can be switched off in 3 different ways:
- Simultaneous pressing of buttons


- Reduction of the heat setting to '0' by pressing the -button
- Use of the timer switch-off function for the corresponding heater.
Simultaneous operation of and buttons

The corresponding heater must be chosen with the Activate/Deactivate Heater Button ☐, the Decimal Point of the related Heater Display will then flash. To switch off the heater, and must be pressed simultaneously. A buzzer will sound and "0" will appear in the heat setting display when this is successful.
If the timer is active for the selected heater, then "0" will appear in the heater and timer displays, and the related Cooking Zone Indicator and the Timer Function will both switch off.
If there is any residual heat for the heater, this will be indicated by a "H" in the heat setting display.
Reduction of the heat setting to "0" by operating ⏻ button
The heater can also be switched off by reducing the heat setting to "0". This will cause the associated Decimal Point of the heater, the related Cooking Zone Indicator and the Timer Display to all switch off, also. If there is any residual heat for the heater, this will be indicated by a "H" in the heat setting display.
Use of the timer switch-off function for the corresponding heater (if available)
After counting down to zero, the timer will stop, the corresponding Heater Display will show "0" and the Timer Display will read '00'. The corresponding Cooking Zone Indicator will disappear.
An assigned Dual/Triple Zone Selection Indicator will also disappear if it is active.
Additionally, the buzzer will sound when the timer stops. Pressing any button will silence the timer.
Key Lock
The key lock function is used to set 'safe mode' on the appliance and can only be used in Operating Mode (B-Mode). The lock function becomes active when the key Lock button ⏻ is pressed for at least 2 seconds. This operation is acknowledged by a buzzer and the Key Lock Indicator will flash to indicate the heater is locked.
If the heater is locked, it will only be possible to switch the appliance off by pressing ⏻, all other buttons are blocked and it will not be possible to make any adjustments by pressing the buttons. If any other button is pressed in the lock mode,
the buzzer will sound and the Key Lock Indicator will flash.
Only the switch-off operation by pressing Ⓙ is possible. However, if the appliance is switched off, it can not be restarted again without being unlocked.
Child Lock
The child lock function is used to lock the appliance in a complicated, multi-step process. Child lock (and unlocking) is only available in the S-Mode.
First, ① must be pressed until the buzzer sounds, then and must be pressed simultaneously for at least 0.5 seconds, but no longer than 1 second. Following this, touch to activate the child lock. All four heater displays will show “L” as confirmation.

chemical
Simple molecular orbital diagram showing electron and hole positions in a ionic compoundIf the minute minder timer is still running, it will proceed until "00" is reached and the timer will beep. After confirmation of timer completion, the appliance will be fully locked. None of the buttons can be used as long as the appliance is locked.
Child lock can be deactivated in the same way that it is activated. After pressing ① a beep is heard, and have to be pressed simultaneously for at least 0.5 seconds, followed by pressing only. As confirmation for successful unlocking, “L” will no longer be displayed.

chemical
Diagram showing electron configuration symbols for ionic states with labeled charges and directional arrowsTouch Control Safety Functions
The following safety functions are available to avoid unintended operations.
Sensor Safety Cut-Off
Button monitoring is included to prevent the appliance from unwanted button operation. In cases where one or more buttons are pressed for longer than 12 seconds, the buzzer will sound for ten minutes to indicate an incorrect operation. For example, an object may be placed on a button, or there could be a sensor failure and so on.
The safety switch-off will cause the hob to go into S-mode and all heater displays will flash "F". If there is no incorrect operation present, both the visual and audible signals will disappear.
If residual heat is present, "H" will be displayed on all other heater displays.

chemical
Diagram of fluorinated and non-floresonated ions with charge symbols and electron spinOver Temperature Switch-Off
Due to the controls being very close to the heater in the middle of the front of the hob, it can occur that an incorrectly placed pot is not sensed by the sensor safety cut-off therefore heating up the hob to a very high temperature. This makes the glass and the buttons dangerous to touch.
To prevent the hob control unit from damage, the controls constantly monitor the temperature and switch off if overheating occurs.
This will be indicated by the letter "t" in the heater display until the temperature decreases.

chemical
Simple diagram showing electron configuration with t and t' orbitals, plus and minus signs indicating electron delocalizationOnce the temperature has dropped, the "t" in the heater display will disappear and the hob control unit will revert back into S-Mode. This means that the user can reactivate the appliance by pressing ⏻
Operating Time Limitations
The hob control unit has a limitation on the operating time. If the heat setting for a heater has not been changed for a certain time, the heater will switch off automatically. A "0" will be displayed for 10 seconds, however there may be some residual heat present. The limit of the operating time depends on the selected heat setting.
After a heater automatically switches off, as described above, the heater can be used and the maximum operating time for this heat setting is applied.
Residual Heat Functions
After all cooking processes, some heat will be stored in the vitroceramic glass called residual heat. The appliance can calculate roughly how hot this glass is. If the calculated temperature is higher than +60 °C, then this will be indicated in the corresponding heater display for as long as the calculated temperature remains above +60 °C, even after the appliance has been switched off.
The residual heat indicator has the lowest priority and is overwritten by every other display value, including during safety switch-off and the displaying of an error code. When voltage is supplied to the hob after a power interruption, the residual heat display indicator will flash. If a heater had a residual heat of greater than +60 °C before the power interruption occurred, the display will flash while the residual heat remains or until the heater is selected for another cooking operation.
Hints and Tips

Important: When ceramic heaters are operated in higher heat settings, the heated areas may be seen switching on and off. This is due to a safety device, which prevents the glass from overheating. This is normal at high temperatures, causing no damage to the hob and little delay in cooking times.

WARNING:
- Never operate the hob without pans on the cooking zone.
- Use only flat saucepans with a sufficiently thick base.
• Make sure the bottom of the pan is dry before placing it on the hob. - While the cooking zone is in operation, it is important to ensure that the pan is centred correctly above the zone.
• In order to conserve energy, never
use a pan with a different diameter to hotplate being used.

- Do not use saucepans with rough bottoms since these can scratch the glass ceramic surface.
- If possible, always place lids on the pans to avoid heat loss.
- The temperature of accessible parts may become high while the appliance is operating. Keep children and animals well away from the hob during operation and until it has fully cooled after operation.
- If you notice a crack on the cooktop, it must be switched off immediately and replaced by authorised service personnel.
5. CLEANING AND MAINTENANCE
5.1 CLEANING
WARNING: Switch off the appliance and allow it to cool before cleaning is to be carried out.
General Instructions
- Check whether the cleaning materials are appropriate and recommended by the manufacturer before use on your appliance.
- Use cream cleaners or liquid cleaners which do not contain particles. Do not use caustic (corrosive) creams, abrasive cleaning powders, rough wire wool or hard tools as they may damage the cooker surfaces.
Do not use cleaners that contain particles, as they may scratch the glass, enamelled and/or painted parts of your appliance.
- Should any liquids overflow, clean them immediately to avoid parts becoming damaged.
Do not use steam cleaners for cleaning any part of the appliance.
Cleaning the Ceramic Glass
Ceramic glass can hold heavy utensils but may be broken if it is hit with a sharp object.
WARNING : Ceramic Cooktops - if the surface is cracked, to avoid the possibility of an electric shock, switch off the appliance and call for service.
- Use a cream or liquid cleaner to clean the vitroceramic glass. Then, rinse and dry them thoroughly with a dry cloth.
Do not use cleaning materials meant for steel as they may damage the glass.
- If substances with a low melting point are used in the cookware's base or coatings, they can damage the glass-ceramic cooktop. If plastic, tin foil, sugar or sugary foods have fallen on the hot glass-ceramic cooktop, please scrape it off the hot surface as quickly and as safely as possible. If these substances melt, they can damage the glass-ceramic cooktop. When you cook very sugary items like jam, apply a layer of a suitable protective agent beforehand if it is possible.
- Dust on the surface must be cleaned with a wet cloth.
- Any changes in colour to the ceramic glass will not affect the structure or durability of the ceramic and is not due to a change in the material.
Colour changes to the ceramic glass may be for a number of reasons:
- Spilt food has not been cleaned off the surface.
- Using incorrect dishes on the hob will erode the surface.
- Using the wrong cleaning materials.
Cleaning the Stainless Steel Parts (if available)
- Clean the stainless steel parts of your appliance on a regular basis.
- Wipe the stainless steel parts with a soft cloth soaked in only water. Then, dry them thoroughly with a dry cloth.
Do not clean the stainless steel parts while they are still hot from cooking.
Do not leave vinegar, coffee, milk, salt, water, lemon or tomato juice on the stainless steel for a long time.
6. TROUBLESHOOTING&TRANSPORT
6.1 TROUBLESHOOTING

If you still have a problem with your appliance after checking these basic troubleshooting steps, please contact an authorised service person or qualified technician.
| Problem Possible Cause Solution | ||
| Hob control card's display is blacked out. The hob or cooking zones cannot be switched on. | There is no power supply. | Check the household fuse for the appliance.Check whether there is a power cut by trying other electronic appliances. |
| The hob switches off while it is in use and an 'F' flashes on each display. | The controls are damp or an object is resting on them. | Dry the controls or remove the object. |
| The hob switches off while it is use. | One of the cooking zones has been on for too long. | You can use the cooking zone again by switching it back on. |
| The hob controls are not working and the child lock LED is on. | The child lock is active. Switch off the child lock. | |
6.2 TRANSPORT
If you need to transport the product, use the original product packaging and carry it using its original case. Follow the transport signs on the packaging. Tape all independent parts to the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance, especially the external surfaces of the product, is protected against external threats.
7. TECHNICAL SPECIFICATIONS
7.1 ENERGY FICHE
| Brand | ARTUSI | |
| Model | PACC4A/CACC4A | |
| Type of Hob Electric | ||
| Number of Cooking Zones 4 | ||
| Heating Technology-1 Radiant | ||
| Size-1 cm ∅14,5 | ||
| Energy Consumption-1 Wh/kg 192,0 | ||
| Heating Technology-2 Radiant | ||
| Size-2 cm ∅14,5 | ||
| Energy Consumption-2 Wh/kg 192,0 | ||
| Heating Technology-3 Radiant | ||
| Size-3 cm ∅18,0 | ||
| Energy Consumption-3 Wh/kg 192,0 | ||
| Heating Technology-4 Radiant | ||
| Size-4 cm ∅18,0 | ||
| Energy Consumption-4 Wh/kg 192,0 | ||
| Energy Consumption of Hob Wh/kg 192,0 | ||
| This hob complies with EN 60350-2 | ||
| Energy Saving TipsHob- Use cookwares having flat base.- Use cookwares with proper size .- Use cookwares with lid.- Minimize the amount of liquid or fat.- When liquid starts boiling , reduce the setting. | ||

ARTUSI
THE ART OF LIVING
Worldwide Appliances Pty Limited
A.B.N. 45868077422
Distributed by Eurolinx pty Ltd
Office:
48-50 Moore Street, Leichhardt N.S.W 2040 Post:
Locked Bag 3000, Annandale, N.S.W 2038
P: 1300 694 583
WARRANTY REGISTRATION
Your ongoing satisfaction with your artusi product is important to us. We ask that you complete the enclosed Warranty Registration Card and return it to us so that we have a record of the artusi product purchased by you.
PRIVACY
Worldwide Appliances respects your privacy and is committed to handling your personal information in accordance with the National Privacy Principles and the Privacy Act 1988 (Cth). A copy of the Worldwide Appliances Privacy Policy is available at www.artusi.com.au. Worldwide Appliances will not disclose any personal information set out in the Warranty Registration Card (“Personal Information”) without your consent unless required by:
-
law;
-
any Worldwide Appliances related company;
-
any service provider which provide services to artusi or assist artusi in providing services (including repair and warranty services) to customers. Our purpose in collecting the Personal Information is
to keep a record of the artusi product purchased by you, in order to provide a better warranty service to you in the unlikely event that there is a problem with your artusi product. Worldwide Appliances may contact you at any one or more of the address, email address or telephone numbers set out in the Warranty Registration Card. Please contact artusi on 1300 694 583 should you not wish to be contacted by Worldwide Appliances.
WARRANTY
- Warranty
Worldwide Appliances warrants that each artusi product will remain, for a period of either 12 months or 24 months of warranty. All Warranties are valid from the original date of purchase, And warranty claims must be accompanied by the proof of purchase.
24 months warranty products:
All Built-in Appliances – Limited to Ovens, Gas, Induction and Electric Cooktops, and All Rangehoods. Freestanding Cookers - Gas and Electric Models (900mm Width).
Dishwashers - Freestanding, Fully Integrated, Semi Integrated and built-in. All Wine coolers. All Dryers. Freestanding Cookers - Gas and Electric Models in 50cm, 54cm and 60cm Widths
Portable Appliances* – Benchtop Models and Portable Gas Models
- What is not Covered by the Warranty.
The Warranty does not apply if an artusi product is defective by a factor other than a defect arising in the manufacture of the artusi product, including but not limited to:
(a) damage through misuse (including failure to maintain, service or use with proper care), neglect, accident or ordinary wear and tear (including deterioration of parts and accessories and glass breakage);
(b) use for purpose for which the artusi product was not sold or designed;
(c) use or installation which is not in accordance with any specified instructions for use or installation;
(d) use or operation after a defect has occurred or been discovered;
(e) damage through freight, transportation or handling in transit (other than when Worldwide Appliances is responsible);
(f) damage through exposure to chemicals, dusts, residues, excessive voltage, heat, atmospheric conditions or other forces or environmental factors outside the control or Worldwide Appliances;
(g) repair, modification or tampering by the purchaser or any person other than Worldwide Appliances, an employee of Worldwide Appliances or an authorised artusi service contractor ^* ;
(h) use of parts, components or accessories which have not been supplied or specifically approved by artusi.
(i) damage to surface coatings caused by cleaning or maintenance using products not recommended in the artusi product handbook provided to the purchaser upon purchase of the artusi product;
(j) damage to the base of an electric oven due to items having been placed on the base of the oven cavity or covering the base, such as aluminium foil (this impedes the transfer of heat from the element to the oven cavity and can result in irreparable damage); or
(k) damages, dents or other cosmetic imperfections not affecting the performance of the artusi in respect of an artusi product purchased as a “factory second” or from display
The Warranty does not extend to light globes used in artusi products.
- Domestic Use
Each artusi product is made for domestic use. This Warranty may not extend to artusi products used for commercial purposes.
Continued over...
4. Time for Claim under the Warranty
You must make any claim under this Warranty within twenty eight (28) days after the occurrence of an event which gives rise to a claim pursuant to the Warranty, by booking a service call on the telephone number below.
5. Proof of Purchase
Customers must retain proof of purchase in order to be eligible to make a warranty claim in respect of an artusi product.
6. Claiming under the Warranty
Customers will bear the cost of claiming under this Warranty unless Worldwide Appliances determines the expenses are reasonable, in which case the customer must claim those expenses by providing written evidence of each expense to Worldwide Appliances at the address on the Warranty Registration Card.
7. Statutory Rights
(a) These terms and conditions do not affect your statutory rights.
(b) The limitations on the Warranty set out in this document do not exclude or limit the application of the consumer guarantees set out in the Act or any other equivalent or corresponding legislation in the relevant jurisdiction where to do so would:
(i) contravene the law of the relevant jurisdiction; or
(ii) cause any part of the Warranty to be void.
(c) Worldwide Appliances excludes indirect or consequential loss of any kind (including, without limitation, loss of use of the artusi product) and (other than expressly provided for in these terms and conditions) subject to all terms, conditions and warranties implied by custom, the general law, the Act or other statute.
(d) The liability of Worldwide Appliances to you
Warranty Card tear off
for a breach of any express or non-excludable implied term, condition or warranty is limited at the option of Worldwide Appliances to:
(i) replacing or repairing the defective part of the artusi product;
(ii) paying the cost of replacing or repairing the defective part of the artusi product;
(iii) replacing the artusi product; or
(iv) paying the cost of replacing the artusi product.
(e) Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
8. Defects
Any part of an artusi product deemed to be defective and replaced by Worldwide Appliances is the property of Worldwide Appliances. Worldwide Appliances reserves the right to inspect and test artusi products in order to determine the extent of any defect and the validity of a claim under the Warranty.
All warranty service calls must be booked via the customer care department. The team can be contacted on 1 300 85 64 11 option 1 or customercare@eurolinx.com.au
01082016

ARTUSI
THE ART OF LIVING
WARRANTY REGISTRATION CARD
01052016
Please complete and send to ARTUSI at: REPLY PAID 83617 LEICHHARDT NSW 2040
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