PTC320UNV2 - Security Camera AVer - Free user manual and instructions
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| Brand | AVer |
| Model | PTC320UNV2 |
| Product Type | PTZ Security Camera |
| Image Sensor | 1/2.8" Progressive Scan CMOS |
| Resolution | 1920 x 1080 (Full HD) |
| Optical Zoom | 20x |
| Pan Range | 360° continuous |
| Tilt Range | -30° to 90° |
| Night Vision | Up to 30m IR |
| Power Supply | PoE (Power over Ethernet) or DC 12V |
| Dimensions (W x H x D) | 180 x 180 x 240 mm |
| Weight | 1.8 kg |
| Operating Temperature | -10°C to 50°C |
| Weatherproof Rating | IP66 |
| Video Compression | H.265, H.264, MJPEG |
| Maintenance | Clean lens with soft cloth; keep vents free of dust |
| Safety Warnings | Use certified power adapter; avoid exposure to extreme conditions |
| Spare Parts & Repairability | Contact AVer support for replacement parts |
Frequently Asked Questions - PTC320UNV2 AVer
How do I reset the camera to factory defaults?
Press and hold the reset button (located near the power port) for 10 seconds using a paperclip.
What is the maximum resolution supported?
The camera supports Full HD resolution up to 1920x1080 at 60fps.
Can I use PoE to power the camera?
Yes, the camera supports Power over Ethernet (PoE) for both power and data transmission.
How do I mount the camera?
The camera can be mounted on a wall or ceiling using the included bracket. Ensure the surface is sturdy and the screws are properly tightened.
Does the camera support night vision?
Yes, it has built-in IR LEDs that provide night vision up to 30 meters in complete darkness.
How do I clean the lens?
Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using liquids or abrasive materials.
What is the pan and tilt range?
The camera offers 360° continuous pan and a tilt range from -30° to 90°.
Can I use an external microphone or speaker?
Yes, the camera has audio input and output jacks for connecting external audio devices.
How do I set up motion detection?
Access the camera's web interface, navigate to the Event settings, and enable motion detection. You can define detection zones and sensitivity.
What software is compatible with this camera?
The camera works with AVer's own software as well as third-party VMS platforms that support ONVIF Profile S, G, and T.
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