NMX-ENC-N1122 - Professional audiovisual equipment AMX - Free user manual and instructions

Product Type	AV over IP Encoder
Model	NMX-ENC-N1122
Brand	AMX
Dimensions (approx.)	200 x 150 x 30 mm
Weight (approx.)	0.5 kg
Power Supply	PoE (802.3af) or 12V DC, 2A
Video Inputs	1x HDMI, 1x VGA (DB-15)
Audio Input	1x analog (5-pin Phoenix), unbalanced/balanced
Network Ports	2x RJ45 Gigabit Ethernet (P0 PoE, P1)
Control Interfaces	RS232 (3-pin), IR (2-pin), Ethernet
Video Resolution	Up to 1080p
Compression	MPC (Minimal Proprietary Compression), visually lossless
Latency	< 1 frame (approx. 10 ms)
Streaming	IP multicast, unicast
Mounting	Standalone, wall/rack mount with optional brackets
Operating Temperature	0°C to 40°C
Safety Certifications	CE, FCC Class A, RoHS2
Included Accessories	None (power supply and brackets sold separately)
Warranty	See AMX Warranty Policy

Frequently Asked Questions - NMX-ENC-N1122 AMX

How to power the NMX-ENC-N1122?

The encoder can be powered via PoE (Power over Ethernet) using the P0 port connected to a PoE-enabled switch, or via an external 12V DC, 2A power supply (AMX N9312) connected to the terminal block.

What video sources can I connect?

It supports HDMI (digital) and VGA (analog) inputs. The video source is selectable: HDMI/VGA, HDMI only, or VGA only.

How to configure the encoder for the first time?

Connect the encoder to the network, power it up, and use the free N-Able software to discover the unit. Double-click the encoder in N-Able, log in (default username: admin, password: password), and set a unique Stream number (2-254).

Can the encoder be mounted in a rack?

Yes, stand-alone units can be rack-mounted using the optional N9102 Rack Shelf (holds up to two units side by side). Card versions require the N9206 Card Cage.

What is the maximum video resolution?

The NMX-ENC-N1122 supports up to 1080p (1920x1080) at 60 Hz. It does not scale the input; scaling is performed by the decoder.

How to troubleshoot if no video is displayed on the decoder?

First, verify the encoder is in Live mode (not HostPlay) and has a valid source. Check that the decoder is connected to the same network and tuned to the correct stream. Ensure the network switch supports IGMP snooping and is properly configured.

What safety precautions should be observed?

Do not expose the unit to water or moisture. Use only the specified power supply. Refer all servicing to qualified personnel. Do not block ventilation openings. Follow all instructions in the manual.

How to clean the encoder?

Unplug the unit and clean with a dry cloth. Do not use any liquids or sprays.

Can I use RS232 control?

Yes, the encoder has a 3-pin Phoenix connector for RS232 serial control. Baud rate, data bits, parity, and stop bits are configurable via the web interface.

What is the factory default IP address?

By default, the unit uses Auto IP and self-assigns an address in the 169.254.xxx.xxx range with a subnet mask of 255.255.0.0. You can change to static or DHCP via the Settings page.

USER MANUAL NMX-ENC-N1122 AMX

IMPORTANT SAFETY INSTRUCTIONS

1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.

6. CLEAN ONLY with dry cloth.

7. DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. ONLY USE attachments/accessories specified by the manufacturer.

12. UNPLUG this apparatus during lightning storms or when unused for long periods of time.

13. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus.

15. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle.

16. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.

17. DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.

ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.

WARNING: To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture. WARNING: No naked flame sources - such as candles - should be placed on the product.

WARNING: Equipment shall be connected to a MAINS socket outlet with a protective earthing connection. WARNING: To reduce the risk of electric shock, grounding of the center pin of this plug must be maintained.

COPYRIGHT NOTICE

AMX© 2015, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.

LIABILITY NOTICE

No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information contained herein. Further, this publication and features described herein are subject to change without notice.

AMX WARRANTY AND RETURN POLICY

The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

ESD WARNING

To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials.When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose.Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord

WARNING: Do Not Open! Risk of Electrical Shock. Voltages in this equipment are hazardous to life. No user-serviceable parts inside. Refer all servicing to qualified service personnel.

Place the equipment near a main power supply outlet and make sure that you can easily access the power breaker switch.

WARNING: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or included, power supply of the product. Operation from other voltages other than those indicated may cause irreversible damage to the product and void the products warranty. The use of AC Plug Adapters is cautioned because it can allow the product to be plugged into voltages in which the product was not designed to operate. If the product is equipped with a detachable power cord, use only the type provided with your product or by your local distributor and/or retailer. If you are unsure of the correct operational voltage, please contact your local distributor and/or retailer.

FCC AND CANADA EMC COMPLIANCE INFORMATION:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Approved under the verification provision of FCC Part 15 as a Class A Digital Device.

Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this device.

CAN ICES-3 (B)/NMB-3(B)

EU COMPLIANCE INFORMATION:

Eligible to bear the CE mark; Conforms to European Union Low Voltage Directive 2006/95/EC; European Union EMC Directive 2004/108/EC; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU.

You may obtain a free copy of the Declaration of Conformity by visiting http://www.amx.com/techcenter/certifications.asp.

WEEE NOTICE:

This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic equipment (WEEE). This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.

Table of Contents

Introducing Your New N1000 Series 6

Product Overview 6

Common Applications.... 6

Features......6

N1122/N1222 Front and Rear Panel Descriptions 7

N1133/N1233 Front and Rear Panel Descriptions 8

Installing and Configuring Your AV Equipment 10

Installation Overview 10

Mounting Options 11

Surface and Wall Mounting.... 11

Rack Mounting 11

N1000 Series Stand-Alone Units 11

N1000 Series Cards.... 11

Step-by-Step Installation Instructions 13

How IP Address Changes Affect Unit Control 18

Changing IP Addresses 19

Option 1: Assigning IP Addresses Individually (using the Settings page).... 19

Option 2: Assigning IP Addresses to Multiple Units (using CSV files)....19

Switching and Scaling Options.... 21

Seamless Switching 21

Control Options 22

Primary Control Options 22

N-Command Controllers.... 22

Third-Party Controllers.... 22

N-Act | On-Board, Built-In Control 22

N-Touch | IP Wall Controller.... 22

KVM Configuration.... 23

Basic Setup 23

Video/USB Switching Options.... 23

Advanced KVM Setup (With Added Security Features).... 24

Encoder Configuration Options ......25

Settings Page 26

Encoder Setup Section 27

Advanced Settings.... 29

RS232 Settings 31

Network Setup Section.... 31

Status Section 32

Change Password.... 33

Software Section 33

Table of Contents

HostPlay Page	34
IR Page	35
N-Act Page	36
Serial Page	37
Security Page	38
KVM Page	38
EDID Page	39
Logs Page	40
LLDP Page	40
Decoder Configuration Options	41
Settings Page	42
Decoder Setup Section	43
Advanced Settings	45
RS232 Settings	47
Network Setup Section	47
Status Section	48
Change Password	49
Software Section	49
Audio Downmixer Settings	50
Crop/Pan/Zoom Page	51
LocalPlay Page	52
IR Page	53
N-Act Page	54
Serial Page	55
Security Page	56
KVM Page	56
EDID Page	58
Logs Page	59
LLDP Page	59
Troubleshooting	60
Series Default Local/Host Play Troubleshooting Screens	61

Introducing Your New N1000 Series

Product Overview

The N1000 Minimal Proprietary Compression (MPC) AV over IP Series belongs to the SVSI product family from AMX. These products provide 1080p HD Video over IP with PoE support. They feature improved digital pixel reproduction and reduce latency to an industry leading 10-ms for gigabit links. This series provides an affordable local AV over IP switching solution that packetizes video into a minimally-compressed IP format to create anywhere (from a small 2×1 seamless presentation switcher up to a large 32×32 matrix switcher) by connecting them directly to off-the-shelf layer-3 network switches.

Packetized video streams remain visually lossless throughout distribution. Separate HDMI and VGA/RGB inputs and PoE support are standard features. Enhanced features (available with the N1133 and N1233) include a separate SFP port and KVM support. The SFP fiber path allows visually lossless video to be routed on a fiber-only network and extends signals beyond the reach of category cable. Added USB connectivity enables users to extend USB over IP for touch-enabled and KVM applications.

Common Applications

The N1000 Series is the perfect solution for any low-latency application and video matrix smaller than 32x32. Common applications include classrooms, conference rooms, performing arts, and sports bars.

Features

• The ability to send IP Media for distribution using common managed network switches in any size and configuration makes N1000 solutions extremely flexible and easy to deploy.
• Output Scaling – Video scaling at output allows seamless switching from any source, at any resolution, to any display or projector, while preserving video fidelity.
  • 1 Frame Latency – Same as HDBaseT.
• Minimal Proprietary Compression (MPC) – Visually lossless MPC algorithm.
• Optional Compression – Available option to disable all compression.
• Power Over Ethernet (PoE) – PoE eliminates the need for power supply.
• Infrared (IR) – Infrared emitter connection allows control of low-cost, IR-only display devices.
• Onboard Control – All N-Series Encoders and Decoders have on-board, built-in control capability via events that can trigger any number of TCP/UDP commands to other IP controllable devices.
• Unmatched Flexibility – Highly competitive pricing for matrices up to 32x32.
• SFP Fiber/RJ45 Ports – Encoder features SFP fiber/RJ45 copper network ports with USB control inputs for KVM-over-IP keyboard and mouse operation.
• Stand-alone or card – Available as a stand-alone device or card (for use with NMX-ACC-N9206).

N1122/N1222 Front and Rear Panel Descriptions

Refer to the following figures and the Front and Rear Panel Descriptions table on page 9 for details on ports and LEDs available on the N1122/N1222 Series Encoders and Decoders.

FIG. 1 Front Panel (N1122/N1222)

1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
5) IR Emitter Connection

6) RS232 Connection
7) Analog Audio Input
8) HDMI Video Input
9) DB-15 Analog Input

FIG. 2 N1122 Encoder Rear Panel

1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port

5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Output
8) HDMI Video Output

FIG. 3 N1222 Decoder Rear Panel

N1133/N1233 Front and Rear Panel Descriptions

Refer to the following figures and the Front and Rear Panel Descriptions table on page 9 for details on ports and LEDs available on the N1133/N1233 Series Encoders and Decoders.

1) USB Mini-B Port (supported by Encoders)
2) USB Standard-A Ports (supported by Decoders)
3) Device Reset Button

4) Device ID Discovery Button

5) Power/Status Indicators

FIG. 4 Front Panel (N1133/N1233)

1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) 1G SFP Port
5) IR Emitter Connection

6) RS232 Connection
7) Analog Audio Input
8) HDMI Video Input
9) DB-15 Analog Input

FIG. 5 N1133 Encoder Rear Panel

1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) 1G SFP Port

5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Output
8) HDMI Video Output

FIG. 6 N1233 Decoder Rear Panel

Front and Rear Panel Descriptions
Front Panel
USB Mini-B port Connects the Encoder to the computer to be controlled (N1133 only).
USB Standard-A port (x2) Connects the Decoder to keyboard and/or mouse or touchscreen (N1233 only).
RESET button Recessed pushbutton. Press to initiate a "warm restart" which causes the processor to reset, but not lose power. A reset does NOT affect the current settings.
ID button Recessed pushbutton. Press to send notification out on the network to identify the unit (the notification causes a pop-up dialog in N-Able). Press and hold for 30 seconds to initiate a factory restore. N-Able must be set toForce UDP Server Bindto port 50005 for this to work.
POWER LED On solid (green) when operating power is supplied (via PoE or local power supply). This activity is also shown by thePWRLED on the rear panel.
STATUS LED	On flashing (green) when there is software activity. This activity is also shown by theSTATLED on the rear panel.
Rear Panel
+12V 2A 12 Volt DC power input.
PWR LED Same as POWER LED described above.
HDMI LED On (green) when an HDMI connection exists.
STAT LED Same as STATUS LED described above.
STRM LED On (green) when the unit is streaming video.
PO POE 8-wire RJ45 female.	10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port. Provides both the network connection and the power to the Encoders and Decoders.
P1	8-wire RJ45 female.10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.OR1G SFP port which accepts compatible fiber transceivers or direct attach cables (copper or fiber).Modules sold separately.Note: SFP support is model-dependent. Depending on the model, the P1 port is either an SFP (N1133/N1233) or an RJ45 (N1122/N1222) network connection.
IR	2-pin terminal Phoenix connector. Provides IR output only (33 to 60 kHz). An emitter may be necessary (not included).
RS232	3-pin terminal Phoenix connector which provides a serial control interface. Full duplex communication. Available terminal speed settings: 1200 to 115200 baud rate.
AUDIO	5-pin terminal Phoenix connector which provides user-selectable balanced/unbalanced, dedicated audio input (for Encoders) and output (for Decoders).
HDMI IN	HDMI video input (Encoders).
HDMI OUT	HDMI video output (Decoders).
VGA IN	DB-15 analog input. Allows for the use of analog video sources (Encoders).

Installing and Configuring Your AV Equipment

This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any problems, refer to the Troubleshooting section on page 60 for help.

Installation Overview

The N1000 Encoders and Decoders have multiple configuration and installation options. For basic installation guidelines, see the table below. For more detailed instructions, refer to Step-by-Step Installation Instructions on page 13.

Basic Installation Guidelines
Connections Options
Power	Power over Ethernet (PoE): Connect the unit's P0 port to an active, PoE-enabled network switch.
	External power supply: If not using PoE for power, connect a 12V regulated power supply (part number N9312) to the unit's two-pin terminal block plug connector labeled +12V 2A.
Network	PoE units: If using PoE to power the unit, you should already have a network connection.
	Externally powered units: If not using PoE, connect either the P0 or P1 port to the network using the appropriate cable.
Video N1000 EncodersFor video encoding of a digital source, connect the source to the Encoder'sHDMI INport using a video cable with an HDMI connector (or adapter).For video encoding of an analog source, connect the source to theEncoder's VGA INport using a video cable with a VGA connector (or component adapter).

NOTE: When the unit is not in use, remove the power cable and disconnect any other cables (e.g., Ethernet, audio, video) connected to the Encoders and Decoders.

Mounting Options

The N1000 units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted, wall mounted, or rack mounted. All cards must be rack mounted using the N9206 Card Cage (sold separately).

Surface and Wall Mounting

To mount your N1000 stand-alone unit to a flat surface or wall, follow these steps:

1. Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment - part number N9101). See Figure 7.
2. Place the unit against the solid surface to which you want it mounted.
3. Using standard hardware, attach the unit through each of the slots of the newly-attached mounting wings.
4. Connect the appropriate cables necessary for your application. Refer to the sections Connecting Decoders to the Network on page 15 and Connecting Encoders to the Network and Configuring Stream Settings on page 16 for more information on these connections.

FIG. 7 Installing Mounting Wings

Rack Mounting

N1000 Series Stand-Alone Units

A Rack Shelf (part number N9102) accommodates up to two stand-alone N-Series Encoders or Decoders, side by side (mix and match).

FIG. 8 Rack Mounting Stand-Alone Units

N1000 Series Cards

A Card Cage (part number N9206) accommodates up to six N-Series Encoder/Decoder cards (mix and match). The 12V power supply of the N9206 is the primary power source for the installed cards. If the 12V power supply fails or is unplugged, the cards will power down, detect PoE (if provided by switch) and restart normally using PoE. This usually results in a power loss of about one to two seconds. The unit then reboots (which takes another one to two minutes).

To rack mount N1000 Series cards into the N9206 Card Cage, follow these steps:

1. Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The card's front LED indicators should align with holes in the cage's faceplate. See Figure 9.

FIG. 9 Rack Mounting Cards

1. Align the thumb screw on back plate before seating card into cage.
2. Firmly seat the card and tighten the thumb screw by hand to secure card placement.
3. Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to connect the card's 12VDC input Phoenix connector to one of the cage's six 12VDC outputs.
4. Repeat these steps until all cards are properly installed. See Figure 10.

FIG. 10 Fully-Populated Card Cage

1. For proper airflow, cover any unused card slots with faceplate blanks. Blanks are sold separately (part number N9210).
2. Make sure the Card Cage's power cord is plugged in for proper cooling.

CAUTION: Keep the Card Cage's power cord plugged in at all times so that the internal fans are always running. Not doing so could void the warranty of the cage and all installed cards. Fans are not powered while in backup PoE power mode. Please remedy power losses immediately to avoid potential overheating hazards.

NOTE: Mounting accessories are sold separately and are compatible with most N-Series devices. Contact a sales representative or visit our website for details.

Step-by-Step Installation Instructions

This section provides step-by-step guidance for installing and configuring equipment from the SVSI product family on your network. The steps provided here assume the following to be true:

1. There are PoE switches operational on the network.

SVSI equipment can operate on many different brands of networking equipment. The network itself needs to meet certain requirements to be able to support deployment. These instructions assume that you have purchased and installed a pre-configured switch from SVSI or that your existing equipment meets the following physical and protocol requirements:

• Layer 3, also known as "multi-layer"
  • Gigabit Ethernet
  • I G M P S n o o p i n g
  • IGMP Snooping Querier (which only needs to be enabled on a single switch within the network)

NOTE: To proceed with this installation, the switches must already be successfully connected to your network. If needed, refer to your product's documentation for installation instructions.

2. Deployment considerations have been made for the addition of high-speed video.

Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths appropriate to any network segment or link. Matrix switches as large as 1200x800 have been constructed on a house network using SVSI equipment. Alternatively, many customers choose to deploy on physically separate networks in order to use low-cost network appliances but keep video traffic separate from data and voice.

3. You loaded N-Able onto the computer you are using to configure the equipment.

From your host computer, download N-Able (our free setup utility software):

PC version - http://www.amx.com/products/N-ABLE-PC.asp

Mac version - http://www.amx.com/products/N-ABLE-MAC.asp

This software is designed to set up and control the equipment during initial deployment, however, it is not always the best solution for production-type or primary user control. Refer to Control Options on page 22 for details on the available control options.

Step 1. Setting Up Your Host Computer

In order to communicate with SVSI products, your devices must be on the same subnet as the host computer. N1000 devices are shipped in Auto IP mode with a default IP address of 169.254.xxx.xxx. Before beginning installation, you will need to make some changes to the computer running N-Able. These steps show how this can be accomplished in a Microsoft Windows environment.

1. From the Start menu, select Control Panel > Network and Sharing Center.

NOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask. Contact your network administrator if you are unsure of how to configure the existing network. SVSI units will not self-assign in the 169.254.0.xxx range.

NOTE: If the computer has a statically-assigned IP address, click the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx address with a Subnet Mask of 255.255.0.0 and a Default Gateway of 169.254.1.1.

Step 2. Connecting Decoders to the Network

The digital connection from a Decoder HDMI OUT port (female) to a display is accomplished using either a HDMI cable or DVI-D (through adapter). N1000 units support embedded audio input and output on the HDMI ports; however, some display devices (e.g., many monitors) do not support embedded audio. When using such a display, use the AUDIO port for separate transmission of sound and turn HDMI Audio off (on the Settings page) to avoid video display issues.

Power is supplied via a PoE-enabled switch or an external power supply. Refer to the following steps and Figure 11 for guidance.

1. Using a Cat-5 cable, connect your SVSI Decoder's PO port to a PoE-enabled switch. This provides both network and power connection. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug connector (labeled +12V 2A).
2. Connect the display you would like to use for that Decoder (monitor, projector, etc.) to the Decoder's HDMI OUT port using an HDMI cable (or DVI through adapter). This must be a digital video connection.

FIG. 11 Decoder Connections

1. Repeat Steps 1 and 2 until all Decoders are installed on the network.

2. Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays.

NOTE: If the LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting for more guidance.

NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE (Power Sourcing Equipment) port.

CAUTION: Do not run wiring that is connected to a PoE PSE port outside of the building where the PSE resides. It is for intra-building use only.

Step 3. Connecting Encoders to the Network and Configuring Stream Settings

1. Using a Cat-5 cable, connect your SVSI Encoder's PO port to a PoE-enabled switch. In non-PoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block plug connector (labeled +12V 2A).

NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE port.

1. In N-Able, select the Unit Management tab and click the Auto Discover button (if the table has not already populated itself with the installed units). See Figure 12.

FIG. 12 Unit Management Page

1. Find your Encoder in the list. N1000 units are displayed on the following tabs:

2. Unit Management tab — N1000 units have N1000 Encoder/Decoder listed in their Type fields.
   • Video Matrix tab — N1000 units are found on the N1000 sub-tab (as shown in Figure 13).

NOTE: If using multiple Encoders in your set up, it is important to plug in and configure one Encoder at a time. All Encoders come pre-configured to use stream 1. As you add Encoders to the network, you will need to set them up to use different streams.

Encoders are listed across the top of the page.

Decoders are listed down the left side of the page.

Red Text - No video source (Encoder) or no display (Decoder).

Black Text - Unit is in live play mode.

Gray Text - Video output for this unit is disabled.

Blue Text - Unit is playing locally-stored content.

FIG. 13 Video Matrix Page

1. Double-click the Encoder's name in the list. The N-Series Encoder Login page is displayed (see Figure 14). If prompted, use the following default login credentials to log in for the first time. These can be changed later on the Settings page. Default username: admin Default password: password

FIG. 14 Login Page

NOTE: The Login page is only displayed if N-Able's stored username/password does not match the unit's username/password. A default system will match.

1. The Settings page is displayed (see Figure 15).
2. Change the Stream setting. We recommend setting Stream to a number between 2 and 254 (it is required that the number be less than 32,512).

FIG. 15 Changing Stream Setting

1. Repeat these steps until all Encoders are connected to the network and configured with an appropriate Stream number.

NOTE: Each Encoder's Stream number must be unique to all other Encoders on the network.

NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Configuration Options section on page 25 and the Decoder Configuration Options section on page 41.

Step 4. Configuring Decoder and Encoder IP addresses (if needed)

By default, all Decoders and Encoders are preset to Auto IP mode. This means that the IP address is pre-configured to 169.254.xxx.xxx with a subnet mask of 255.255.0.0. When an N1000 is first connected to the network, Auto IP checks the network for available IP addresses in the 169.254.xxx.xxx range and then makes an appropriate, static assignment to each unit. It may be beneficial in some applications to use DHCP (Dynamic Host Control Protocol) or static IP addresses, but IP configuration changes must be done correctly to avoid any communication disruptions with the N1000 unit.

How IP Address Changes Affect Unit Control

As discussed previously, N-Able control is dependent upon the host computer being in the same IP address range as the SVSI devices. Therefore, before making any N1000 IP address changes, we recommend having two statically-assigned IP addresses on your computer.

• Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND
• Configure a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP, an address within the defined range for your network).

Changing IP Addresses

There are two ways to assign new IP addresses to your N1000 units using N-Able:

• Option 1: Log in to each unit individually and make the changes on the Settings page.
• Option 2: Export a comma-separated value (CSV) file, make changes to all units in the resulting file, and import the CSV file into N-Able to apply the changes.

Option 1: Assigning IP Addresses Individually (using the Settings page)

1. Find the unit you wish to change in the control matrix (either on the Unit Management tab or the Video Matrix > N1000 tab).
2. Double-click the unit and log in.
3. Go to the Settings page and make IP address changes for that unit either by setting a STATIC address or by enabling DHCP (see Figure 16).

Network Setup

IP Mode:	AUTO IP	AUTO IP
IP address	169.254.167.146	169.254.167.146
Netmask	255.255.0.0	255.255.0.0
Gateway address	169.254.1.1	169.254.1.1
		Trial Save

FIG. 16 Network Setup Section of the Settings Page

1. Click the Trial Save button.

2. Return to the Settings page through the newly-configured IP address.

3. Once the Settings page appears (successfully using the new IP address) click the Confirm button to lock in your changes.

NOTE: If you lose communication for any reason, unplug the N1000, wait one minute, and plug it back in. This restores the unit to the original IP address.

Option 2: Assigning IP Addresses to Multiple Units (using CSV files)

N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able, the CSV file can be exported and then opened as an Excel spreadsheet. Here you can configure parameters such as IP address, subnet mask, gateway, stream number, audio settings, etc. Once configured, import the CSV file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to activate the new settings. This procedure can be used to configure multiple networked AV devices at the same time. It can also provide valuable diagnostics by allowing you to see the last known device configuration as well as scan the network for new devices (regardless of IP configuration).

To configure units using a CSV file, follow these steps:

1. Make sure that you have performed an Auto Discover (on the Unit Management tab of N-Able) since connecting all of the new units to the network.
2. From N-Able's main menu bar, select N-Able > Export CSV.
3. Click Yes on the pop-up box informing you that a CSV file is about to be generated.

NOTE: A CSV file editor (e.g., Microsoft Excel) is necessary to proceed.

1. The folder containing your CSV file displays. Double-click the file to open it.
2. You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes have been made, save the file.
3. Go back into N-Able and select N-Able > Import CSV.
4. Browse to your saved CSV file and click Import.

Step 5. Connecting Encoders to an Input Source

Having already connected the Encoder(s) to the network and made the appropriate settings changes (as described in Step 3. and Step 4.), you can now connect to the appropriate AV source(s). This connection from an Encoder HDMI IN port (female) to an input source is accomplished using either an HDMI cable or DVI-I (through adapter).

1. Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the Encoder's HDMI IN port using an HDMI cable. For analog sources, use the VGA IN port.
2. Repeat until all Encoders are connected to their sources.

FIG. 17 Encoder Connection to Source

Switching and Scaling Options

SVSI Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs. Decoders have internal scaling capabilities. Encoders in MPC mode do not scale. Keep the following in mind:

• The input of an Encoder is the video and/or audio signal going into the Encoder.
• The output of an Encoder is the network stream.
• The input of a Decoder is the network stream.
• The output of a Decoder is the digital video and/or audio being transmitted out to the display device.

Seamless Switching

The N1000 Series supports seamless switching capability if all of the sources have the same resolution and refresh rate. To get streams onto a Decoder, use the Video Matrix tab to route video from an Encoder to a Decoder. This works seamlessly if the previously mentioned settings are true. All you have to do is click the common cell on the matrix, and click the Take button. See Figure 18 for an example.

Enabling this cell causes the Conference Rm Decoder to listen to the Conference Rm Encoder.

FIG. 18 Seamless Switching Using the Video Matrix

Control Options

For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the Decoders, you can "tune in" to the stream you want. SVSI's N-Control solutions (N-Command, N-Act, and N-Touch) provide you with the most flexible management options available, insuring you are getting the most from your digital media system.

Primary Control Options

During initial configuration and setup, the free N-Able setup utility is sufficient. However, we do not recommend N-Able for production-level, primary-user control.

N-Command Controllers

These web-based hardware Controllers offer intuitive, powerful management of equipment, content, NVR recording/playback, bandwidth utilization, and AV switching (using a web-based, point-and-click graphical matrix). The N-Command product line also offers:

• Simplified ASCII interface for third-party control via TCP/IP.
• N8002 and N8012 controllers have master/client failover protection.
• N8012 controller has hot-swappable drives and redundant power supplies.
  • Graphical presentation of video network connections.
• Full configuration control: assign fixed IP addresses for each SVSI component, adjust variable bit-rate for each video stream, etc.
• Additional software bundles (free with N-Command) allow you to easily create attractive touch panels for N-Series and third-party equipment control, as well as build software design walls of any size. Visit our website for more details on the available N-Command Controllers.

Third-Party Controllers

The N1000 Series is capable of interfacing with third-party control systems such as Crestron. For direct control of N1000 units from any Third Party Control system, please use the Direct Control API (available on our website).

N-Act | On-Board, Built-In Control

All N-Series Encoders and Decoders have on-board, built-in control capability via events that can trigger any number of TCP/UDP commands to other IP controllable devices. Included free with all N-Series Encoders/Decoders. See the section N-Act Page on page 36 for more information.

N-Touch | IP Wall Controller

This 240 x 320 capacitive touch display has Wi-Fi and Bluetooth for expanding control to mobile devices. Programming is done individually through the built-in web server or collectively to multiple units using an N-Command N8000 Series Controller. Multi-page custom graphics can be created using the free Panel Builder software (stored internally).

KVM Configuration

The N1133 Encoders and N1233 Decoders are KVM-capable. By default, USB connections are enabled and configured to follow video switching.

Basic Setup

Follow these steps for basic KVM configuration:

1. On the N1133 Encoder, connect the USB Mini-B port to the computer to be controlled.
2. Connect the computer's video output to the Encoder's HDMI IN port.
3. On the N1233 Decoder, connect the HDMI OUT to the display.
4. Connect a USB keyboard and mouse to the Decoder's USB Standard-A ports (they can be plugged into either port).

NOTE: For wireless devices, simply plug the wireless signal receivers into these ports. For keyboard and mouse combos (with a single connection) use the keyboard port.

1. Using N-Able, click the Unit Management tab.

2. Click the Auto Discover button to discover your new devices (if you have not already done so).

3. Once discovery is complete (and you see the new units listed in N-Able), click the Video Matrix tab.
4. On the matrix, click the common cell for the desired Encoder/Decoder streaming combination.
5. Click the Take button to make the change to your matrix. The radio button turns green to indicate the connection was successful.

WARNING: You must assign KVM passwords to your Encoders and Decoders (as well as change the default login password from admin/password) in order for your system to be secure.

Video/USB Switching Options

USB Follows Video: By default, units can be switched using N-Able without modifying the configuration. When you switch video streams (using the matrix) the USB functionality will follow the video.

Independent USB Switching: Use N-Able's USB Matrix tab to switch USB control (without affecting video).

Independent Video Switching: To switch video streams without affecting USB control, first select N-Able > Settings from N-Able's main menu. When the N-Able Settings dialog box is displayed, disable the USB follows Video switching for KVM units. Now you can use the Video Matrix to switch video streams only.

Advanced KVM Functionality: To have the ability to use KVM hotkeys for switching, KVM Advanced Settings must be enabled on the individual unit (select KVM from the top of the unit's web interface). The next section discusses these settings in more detail.

Advanced KVM Setup (With Added Security Features)

You can configure devices for more advanced KVM operation on the Encoder and Decoder using N-Able's KVM Wizard. To access the wizard, select Tools > KVM Wizard from the N-Able main menu (as shown below in Figure 19).

FIG. 19 KVM Wizard

The following table describes some of the more advanced functionality.

Hotkeys, Passwords, and Permission Levels
Option Description
Permission Levels	Determines which Decoders can communicate with which Encoders. A Decoder must have a permission level that is equal to or greater than the Encoder in order for communication to be successful.
KVM Encoders table	Use the KVM Encoders table (on the Decoder's KVM page) to:Let the Decoder know the Encoder passwords it needs to establish communication.Assign Encoder hotkeys.Add/remove Encoders from the Decoder's list.
Passwords	By default, KVM streams are encrypted with a common password. You can change the password on the Settings page of the Encoder. If you change Encoder passwords, you will need to supply the new information to the Decoders to allow communication to continue.A Decoder only receives password information for the Encoders on the network that have been associated with that Decoder as mentioned previously.
Hotkeys	To use hotkeys for easy switching, enable KVM Directory Screen Enable on the Decoder's KVM page. You can now access the KVM Directory Screen at any time by pressing thebutton twice on the keyboard connected to the Decoder. This screen displays all Encoders associated with that Decoder (and their corresponding hotkey).
Import and export KVM CSV files	Multiple Encoders and Decoders can be configured from a single CSV file (which is generated using the KVM Wizard in N-Able). Once all changes are made, upload the file to each unit using its KVM page.Click the Choose File button, browse to the CSV file you exported from the wizard, and click the Upload button.Note: A KVM CSV file is specific to KVM settings. It is not the same as a unit export CSV file.

NOTE: These options can also be managed in the unit's GUI (by clicking KVM from the main menu as shown in Figure 20). It is important to note that many of these options only appear on the KVM page when USB is enabled as well as KVM Advanced Settings. See KVM Page on page 56 for more details.

FIG. 20 Selecting the KVM Page

Encoder Configuration Options

This chapter defines N1000 Series Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).

From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar. Figure 21 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

FIG. 21 Section Links

Settings Page

Click the Settings link at the top of any of the main web pages to access the page shown in Figure 22. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Encoder Setup Section on page 27
• Advanced Settings on page 29
• RS232 Settings on page 31
• Network Setup Section on page 31
• Status Section on page 32
• Change Password on page 33
• Software Section on page 33

FIG. 22 Settings Page

Encoder Setup Section

The Encoder Setup section of the Settings page is shown in Figure 23. Options are described in Table 1.

Encoder Setup

FIG. 23 Encoder Setup Section

TABLE 1 Settings Page: Encoder Setup Section

Option Description Notes
Device Name	Enter a user-friendly name for the unit.	More descriptive names in this field help you organize and manage the SVSI system efficiently. Names based on the unit's location and function are very useful. Some good examples areLobby-Left-VGA(for left side of lobby, VGA input) orCR201-HDMI(for Conference Room 201, HDMI input). Keep in mind the matrices are organized alphanumerically.
TX Enable Enable to broadcast the AV signals. Disable to turn off/stop broadcasting.
Stream	View/edit the current transmit stream number.	To better understand this setting, think of Encoders more like a channel on a cable box, rather than a traditional AV Matrix. Each Encoder must have a unique stream number, just like every channel must have a unique channel number (e.g., Food Network and HGTV cannot both be on channel 201).
Video Source	Select which input port is encoding video.	SelectingHDMI/VGAdeclares HDMI as the primary port and VGA as the secondary port (when there is no HDMI input). SelectingVGA onlyorHDMI onlydisables the other video input port.
Audio Input Type	SelectUnbalanced(single-ended) orBalancedanalog audio input.
Live/Local	Select live video or locally stored images for transmission onto the network. When video is not available, it automatically goes into local mode.	When video is not available, the most recently played local playlist is displayed.
Audio Sample Rate	Select the sample rate, in Hz, for the analog audio.
Mute	Enable to stop the transmission of audio data onto the network.
Option Description	Notes
Audio Source Set the	audio source to be disabled, enabled or selected automatically (see note).	The AUTO setting always corresponds to HDMI audio as long as there is an HDMI source. If the source is unplugged, it will automatically fall back to analog audio (if there is an analog source plugged in).
Color Space Correction Set the color space settings for the Encoder (YcbCr, RGB) to be disabled, enabled, or selected automatically based on the source.		If you see a pink/green washed out screen (across the entire image), this can be changed by modifying color space settings. Most sources function with Auto selected but (for problematic sources) hard-set the value to what the source requires. It is best to do hard-set for all permanently installed sources (e.g., cameras, cable boxes, etc), but leave Auto on for periodic sources (e.g., laptop inputs).
Advanced Settings	Refer to Advanced Settings on page 29 for details on the options available from this link.
RS232 Settings	Refer to RS232 Settings on page 31 for details on the options available from this link.
Allow SVSI Multicast Disable this option to prevent the port from outputting multicast video traffic.		Particularly useful if you are connecting a non-SVSI device to a port for network-based control.
Disable P1	Completely disables the P1 port for all traffic.	Once disabled, anything connected to the P1 port will no longer be available on the network.
Cancel Click to return all controls to the last saved configuration.
Save Click to accept changes made to these controls.

Advanced Settings

The section of the Settings page shown in Figure 24 is displayed when you click the Advanced Settings link. Options are described in Table 2.

FIG. 24 Advanced Settings

TABLE 2 Settings Page: Advanced Settings

Option Description Notes
Settings Lock Enable to lock the Encoder IP settings and stream number, preventing automated processes (from N-Able or N-Command) from occurring.		This does not prevent a control system from making changes or a user from manually making changes.
Input Level Gain Left/Right	Select a PRE-ENCODE cut in the audio signal. This can help prevent distortion of the audio when the source is providing audio that is too loud/clipping.Setting does not affect digital audio.
Audio Gain Slide right to provide a POST-ENCODE boost in the audio signal (to both left and right channels).		This can help compensate when the source is providing a weak audio signal. Does not affect digital audio.
Option	Description	Notes
Audio Gain Left/Right S	ide right to provide a POST-ENCODE boost in the left or right channel's audio signal.	This can help compensate when the source is providing a weak audio signal. Does not affect digital audio.
Brightness Use sliders to raise or lower RGB values of the Encoder (POST-ENCODE).		Only affects analog video. Does not affect digital video.
Horz Offset Enter the number of pixels to shift the screen to the left. Range is -4 to 4 pixels.		The higher the number, the more to the left the screen will shift.Enter even numbers only to prevent red/blue color swapping.
Component Sync Window	Use this slider to configure the sync on green sensitivity.	Used for computer video input to help with screen flickering.
Input audio for HostPlay	Enable to activate the input audio when the Live/Local menu is set to one of the local images.
HostPlay for Unsupported	Enable to cause the Encoder to use a custom image whenever an unsupported video mode is supplied to it.
Gratuitous ARP Enable the Encoder to send a periodic Address Resolution Protocol (ARP) packet to the network.
ARP Interval (secs) Determine how often (in seconds) the unit transmits gratuitous ARP packets.
Unsolicited Status Enable the Encoder to send a periodic status packet to theSend Status Addressdescribed below.
Send Status Address	When Unsolicited Statusis enabled, the Encoder sends a periodic status packet to the IP address specified here.
Status Interval (secs) Determine how often (in seconds) the unit transmits status packets.
Discovery Packet Transmit	Enable the SVSI multicast discovery service (which is used to identify units).	This is useful for larger network integrations when broadcast packets will not cover the entire network. Enabled by default.
Discovery Interval (secs)	Determine how often (in seconds) the unit transmits discovery packets.
TTL Select the Time To Live (TTL) for the transmit audio and video streams.		Limits the lifespan of data on the transmit audio and video streams (to improve performance).
VLAN Tagging When enabled, tags the video and audio IP packet with the VLAN number.
VLAN #	Enter the VLAN number.	This number will be included in the video and audio IP packet whenVLAN Taggingis enabled.
DSCP # Select the Differentiated Services Code Point (DSCP) for the transmit audio and video streams.
Serial Master Enable	Enable this device to be the master to the designated client.
Serial Client Address	Enter the IP address of the serial client device.
IR Command Holdoff	Set the delay between IR command portions. The default setting is 25 ms.	IR commands are sent in two parts. This setting is the time (in milliseconds) between transmission of part one and part two. The second part of the command is inverted for confirmation purposes.
IR Repeat Holdoff	Set the repeat delay between IR commands. The default setting is 90 ms.	This is the amount of time before a new command is sent. For example, when pressing and holding the volume button on a remote control, this is how long until the command is repeated.
Enable SNMP	Enable to allow the device to handle Simple Network Management Protocol (SNMP) queries.
Relaxed Analog Input Timing	Enable to allow small variances in the analog input (to avoid video interruption).
Minimal Proprietary Compression (MPC)	Enable to run in MPC mode. Used for backwards compatibility with old systems. When disabled, you have the option to turn scalers on or off.

RS232 Settings

The section of the Settings page shown in Figure 25 is displayed when you click the RS232 Settings link. Options are described in Table 3.

FIG. 25 RS232 Settings

TABLE 3 Settings Page: RS232 Settings

Option Description
RS232 Baud Rate	Select the appropriate baud rate for the RS232 serial interface. Default is 9600.
RS232 Data Bits	Select the appropriate data bit count for the RS232 serial interface. Default is 8.
RS232 Parity	Select the appropriate parity for the RS232 serial interface. Default is no parity (none).
RS232 Stop Bits	Select the appropriate number of stop bits for the RS232 serial interface. Default is 1.

Network Setup Section

The Network Setup section of the Settings page is shown in Figure 26. Options are described in Table 4.

FIG. 26 Network Setup Section

TABLE 4 Settings Page: Network Setup Settings

Option Description Notes
IP Mode	Configure the IP address mode. When set to AUTO IP, an IP Address in the range of 169.254.xxx.xxx with Netmask of 255.255.0.0 and Gateway address of 169.254.1.1 will be automatically assigned to the N1000 Encoder by the control software. When set to DHCP, an IP Address in the range of the DHCP server on the network will be automatically assigned to the N1000 Encoder. When set to STATIC, an IP address, Netmask, and Gateway address must be manually entered.	Using DHCP is generally not recommended. If the device is set to DHCP and fails to receive an address from the DHCP server in time, it will revert back to the AUTO IP Address (169.254.xxx.xxx) until the unit is rebooted.
IP address View the	the current IP address of the N1000 Encoder.When in STATIC mode, enter a new IP address into this field.
Netmask	View the current Netmask of the N1000 Encoder. When in STATIC mode, enter a new Netmask into this field.
Gateway address	View the current Gateway address of the N1000 Encoder. When in STATIC mode, enter a new Gateway address into this field.
Trial Save	Click to initially save IP address changes. Once you log in to the unit using the new address, you will be able to confirm and accept the changes permanently.	Unit can be rebooted during Trial Save mode to revert back to previous IP changes.

Status Section

The Status section of the Settings page is shown in Figure 27. Options are described in Table 5.

Status

HDMI Status: disconnected

Input Resolution: No Source

Current Bandwidth: 493.1 Mbps

Port 50001 Source IP: Disconnected

Port 50002 Source IP: Disconnected

Serial Source IP: Disconnected

KVM IP: Inactive

Flush

Flush

Flush

FIG. 27 Status Section
TABLE 5 Settings Page: Status Section

Option Description Notes
HDMI Status Indicates if a video source is connected to the Encoder.
Input Resolution Indicates the video resolution of the currently connected source.
Current Bandwidth This is a snapshot of the unit as properties were loaded to the browser, not a live counter. Refresh the page to get an updated bandwidth.
Port 50001 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists.		Port 50001 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.
Port 50002 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists.		Port 50002 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.
Serial Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists.		Only a single external connection can be accepted on the port. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.
Flush buttons These buttons reset the port.
KVM IP	Shows the IP address of the KVM Decoder currently connected to this Encoder.	This setting only applies to the N1133.

Change Password

To change the N1000 Encoder interface password, enter the current password in the field labeled Old Password, and enter a new password in the New Password and Confirm Password fields. Click Change PW to accept the new password.

FIG. 28 Change Password

NOTE: This password needs to match N-Able's stored password to allow auto-login using N-Able.

Software Section

The Software section of the Settings page is shown in Figure 29. Options are described in Table 6.

FIG. 29 Software Section

TABLE 6 Settings Page: Software Section

Option Description
Serial Displays the serial number of the N1000 Encoder.
MAC Address Displays the MAC address of the network interface of the N1000 Encoder.
Firmware Version	Displays the date code for the currently running version of the N1000 Encoder internal firmware.
Web Version	Displays the date code for the currently running version of the web interface.
Factory Restore	Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.).
Reboot Click to reboot the device (does not affect current configuration).

HostPlay Page

Click the HostPlay link at the top of any of the main web pages to access the page shown in Figure 30. This page allows you to upload new images to the Encoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received. Audio can be uploaded and set to play whenever HostPlay is active. See Table 7 for option descriptions.

FIG. 30 HostPlay Page

TABLE 7 HostPlay Page Options

Option Description
Edit Playlist	Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists. If more than one image appears in the list, a transition time can be set for each image.
Save Click to save the current configuration.
Name Enter a name for the playlist.
Output Mode	Select the HostPlay output resolution. The playlists that were uploaded in that resolution are then displayed for your selection.
Audio Choose an audio file to play while the HostPlay image is on the screen.
Additional Screens	Allows you to choose what is displayed as the HostPlay page if there is an unsupported mode or content protection issue.
Image/Audio DB	This section provides the ability to upload image and audio files to the N1000 Encoder database. You can also use the Fill field to customize the background color (used behind HostPlay images that do not take up the entire screen).
Delete Images Delete the selected image file from the playlist.
Delete Audio Delete the selected audio file from the playlist.

IR Page

Click the IR link at the top of any of the main web pages to access the page shown in Figure 31. This page allows you to upload and execute IR Pronto codes so that other vendor's devices can be controlled through the Encoder's IR connector. Commands can be saved for future use and executed later. The IR Code menu lists all saved IR commands. See Table 8 for option descriptions.

FIG. 31 IR Page

TABLE 8 IR Page Options

Option Description
IR Code	Create/select IR codes. Different vendors have different IR Pronto codes and can usually be found through a web search. Copy/paste new IR commands directly into the input space.
Save Save the current code.
Delete Delete the current code.
Execute	Activate the selected code through the Encoder's IR connector.

N-Act Page

Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 32. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller). For example, you can tell a projector and lights to come on when the Encoder powers up. You can add multiple commands for each event. See Table9 for option descriptions.

FIG. 32 N-Act Page

TABLE9 N-Act Page Options

Option Description
Enable N-Act Events Enable to activate the configured events.
Power on Event	Create/delete/test events to be performed when the Encoder powers on. Visit our website for more details on Application Programming Interface (API) commands.
Video Cable Connected Event	Create/delete/test events to be performed when the Encoder is connected to a video source. The Trigger Delay field specifies how long the device has to be connected for the command to be executed.
Video Cable Disconnected Event	Create/delete/test events to be performed when the Encoder is disconnected from a video source. The Trigger Delay field specifies how long the device has to be disconnected for the command to be executed. This keeps accidental (momentary) disconnects from triggering the command sequence.
Save Events Click to save changes made to this page.
Import/Export	Use this section of the page to import/export N-Act event configurations.

Serial Page

Click the Serial link at the top of any of the main web pages to access the page shown in Figure 33. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands. See Table 10 for option descriptions.

NOTE: If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a No Data message and fail to send the commands.

FIG. 33 Serial Page

TABLE 10 Serial Page Options

Option Description
Serial Code	Create/select serial commands. Different vendors have different codes that can usually be found through a web search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space.
Save Save the current code.
Delete Delete the current code.
Execute Apply the selected code to the Encoder's serial connection.
ASCII and HEX	Paste serial commands directly into either the ASCII or HEX field.
Response	View responses provided by the device receiving the serial command(s).

Security Page

Click the Security link at the top of any of the main web pages to access the page shown in Figure 34. This page allows you to force HTTPS connections and set up a default password for stream encryption. To successfully communicate, the Decoder must know and match the Encoder password.

FIG. 34 Security Page

KVM Page

Click the KVM link at the top of any of the main web pages to access the N-Series KVM page. You must check the USB Enable box at the top to see the page shown in Figure 35. See Table 11 for option descriptions. KVM settings only apply to the N1133 Encoder and N1233 Decoder.

FIG. 35 KVM Page

TABLE 11 KVM Page Options

Option Description
USB Enable	Enable to allow the ability to share mouse and keyboard over the network. Enabled by default. When disabled, the unit works like a non-KVM unit and ignores any keyboard or mouse activity.
Multiaccess	Enable to allow multiple Decoders to access this Encoder at the same time. (maximum is 100 connections). See the section Advanced KVM Setup (With Added Security Features) on page 24 for more information.
Permission Level	Set the permission level for the Encoder. Decoders can only establish USB connection to Encoders with the same or higher permission level. See the section Advanced KVM Setup (With Added Security Features) on page 24 for more information.
Import KVM CSV	Click the Choose File button and browse to the KVM CSV file on your computer that you would like to use to configure the unit. Then click Upload. For more information, see the section Advanced KVM Setup (With Added Security Features) on page 24.
Export KVM CSV	Click the Download KVM CSV Export link to retrieve the current KVM CSV configuration file.
Reset USB and KVM Settings	Resets all USB and KVM settings.

EDID Page

Click the EDID link at the top of any of the main web pages to access the page shown in Figure 36. Every display has stored information that it communicates to the output device. This page allows you to view that information. Options are described in Table 12. Edit the Encoder's EDID if you need to change the display options available to the source. There are three different ways to control the EDID of the Encoders.

Option 1: Use the default settings drop-down menu at the bottom of the page and select from the options available. Then click Reset EDID. This will work for most sources and is most often set to Stereo (2 channel).

Option 2: When using an EDID captured from a display connected to a Decoder, paste the data in to the white EDID block, overwriting existing EDID. Then click Set EDID.

Option 3: Make changes to the operating parameters displayed on the right side of the screen. Use the Encode button to translate the changes into a new EDID and click Set EDID.

NOTE: The source will need to be disconnected while modifying EDID settings.

FIG. 36 EDID Page

TABLE 12 EDID Page Options

Option Description
EDID drop-down box Select what EDID information to display.Local (Digital/Analog): Displays EDID information for the Encoder. This information is being provided to the source connected to the Encoder.
Decode button	Click to translate the EDID currently displayed on the left to the operating parameters list on the right.
Encode button	After making any changes to the operating parameters list on the right, click this button to update the EDID information on the left. To store the new settings, click Set EDID.
Read EDID button	Click to initially show the EDID or if the source EDID has changed (refreshes the EDID table).
Set EDID button If creating a custom EDID, click to apply the changes.
Reset EDID button	For Digital, choose a standard EDID from the drop-down menu and click Reset EDID to apply. For Analog, no selection is necessary.

Logs Page

Click the Logs link at the top of any of the main web pages to access the page shown in Figure 37. The Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser's IP address and gives you options to Refresh and Reset Logs.

FIG. 37 Logs Page

LLDP Page

Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 38. The LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and switch the device is connected to.

FIG. 38 LLDP Page

Decoder Configuration Options

This chapter defines N1000 Series Decoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).

As explained previously in the Decoder Configuration Options section on page 41, you can access the GUI main pages by clicking the links in the top navigation bar. Figure 39 shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

FIG. 39 Section Links

Settings Page

Click the Settings link at the top of any of the main web pages to access the page shown in Figure 40. This page is divided into several sections and also has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Decoder Setup Section on page 43
• Advanced Settings on page 45
• RS232 Settings on page 47
• Network Setup Section on page 47
• Status Section on page 48
• Change Password on page 49
• Software Section on page 49
• Audio Downmixer Settings on page 50

FIG. 40 Settings Page

Decoder Setup Section

The Decoder Setup section of the Settings page is shown in Figure 41. Options are described in Table 13.

FIG. 41 Decoder Setup Section

TABLE 13 Settings Page: Decoder Setup Section

Option Description Notes
Device Name	Enter a user-friendly name for the unit.	More descriptive names in this field help you organize and manage the SVSI system efficiently. Names based on the unit's location and function are very useful. Some good examples areLobby-Left-VGA(for left side of lobby, VGA input) orCR201-HDMI(for Conference Room 201, HDMI input). Keep in mind the matrices are organized alphanumerically.
Stream	View/edit the current transmit stream number.	To better understand this setting, think of Decoders dialing up channels on a cable box, rather than a traditional AV matrix. Each decoder can dial in a different active channel.
Audio Stream View/edit the current audio receive stream number.
Audio Follows Video	Enable to force theAudio Stream tothe same as the video stream.
Scaler Enable to scale outgoing content to a fixed resolution or to use theCrop/Pan/Zoomfunctions.
Output Mode Select the output resolution of the video to be transmitted to the video output device (e.g., LCD). TheScaler check box must be enabled for this to be applicable.
Live/Local	Select live video or locally stored images for transmission to the video output device (e.g., LCD).When video is not available, it automatically goes into local mode.	When video is not available, the most recently played local playlist is displayed.
Mute	Enable to mute output audio.
Lineout Volume This	slider controls the output gain on the analog audio output. By default, it controls both the left and right lineout channels. Click the Set Left/Right link to control channels individually.
Enable HDMI Audio Set	HDMI audio to be disabled, enabled, or selected automatically based on the source.	ON forces audio on at all times. AUTO reads the EDID of the connected device to determine whether or not to send audio.
Advanced Settings	Refer to Advanced Settings on page 45 for details on the options available from this link.
RS232 Settings	Refer to RS232 Settings on page 47 for details on the options available from this link.
Allow SVSI Multicast	Disable this option to prevent the port from outputting multicast video traffic.	Particularly useful if you are connecting a non-SVSI device to a port for network-based control.
Disable P1	Completely disables the P1 port for all traffic.	Once disabled, anything connected to the P1 port will no longer be available on the network.
Cancel Click to return all controls to the last saved configuration.
Save Click to accept changes made to these controls.

Advanced Settings

The section of the Settings page shown in Figure 42 is displayed when you click the Advanced Settings link. Options are described in Table 14.

FIG. 42 Advanced Settings

TABLE 14 Settings Page: Advanced Settings

Option Description Notes
Settings Lock Enable to lock the Decoder IP settings and stream number, preventing automated processes (from N-Able or N-Command) from occurring.		This does not prevent a control system from making changes or a user from manually making changes.
Input audio for LocalPlay	Select to enable the input audio when the Live/Local menu is set to one of the local images.
YCbCr 4:2:2 Output Set	YCbCr output to be disabled, enabled, or selected automatically based on the connected display.
Simplified HDMI Detect	Select to enable the detection of a display device using a simple line level check.
Last Frame Hold Select to cause the Decoder to continue playing the last valid video frame if the network connection is lost.		When enabled, Local Play will not appear.
HDMI off on stream loss Select to disable the video output drive when the video stream is not available.
HDMI Enable Select to enable output video.
Option Description	Notes
Invert HDMI Horizontal Sync	Select to invert the polarity of the horizontal sync signal driven to the display device.
Invert HDMI Vertical Sync	Select to invert the polarity of the vertical sync signal driven to the display device.
Gratuitous ARP Enable the Decoder to send a periodic Address Resolution Protocol (ARP) packet to the network.
ARP Interval (secs) Determine how often (in seconds) the unit transmits gratuitous ARP packets.
Unsolicited Status Enable the Decoder to send a periodic status packet to the Send Status Address described below.
Send Status Address	When Unsolicited Status is enabled, the Decoder sends a periodic status packet to the IP address specified here.
Status Interval (secs) Determine how often (in seconds) the unit transmits status packets.
Discovery Packet Transmit	Enable the SVSI multicast discovery service (which is used to identify units).	This is useful for larger network integrations when broadcast packets will not cover the entire network. Enabled by default.
Discovery Interval (secs)	Determine how often (in seconds) the unit transmits discovery packets.
Serial Master Enable	Enable this device to be the master to the designated client.
Serial Client Address	Enter the IP address of the serial client device.
IR Command Holdoff Set the delay between IR command portions. The default setting is 25 ms.		IR commands are sent in two parts. This setting is the time (in milliseconds) between transmission of part one and part two. The second part of the command is inverted for confirmation purposes.
IR Repeat Holdoff Set the repeat delay between IR commands. The default setting is 90 ms.		This is the amount of time before a new command is sent. For example, when pressing and holding the volume button on a remote control, this is how long until the command is repeated.
IGMP Joins on Stream Loss	Enable to send Internet Group Management Protocol (IGMP) join messages when no incoming stream is detected.
IGMP Join Interval Delay in seconds between sending IGMP join messages (if IGMP Joins on Stream Loss is enabled).
Auto Sync Control Enable synchronization of vertical sync with the network.		Enable this option when using multiple Decoders (e.g, when building a video wall) that must be synchronized together.
Auto Sync Rate Set the rate at which the vertical sync adjusts.
Maintain Aspect Ratio When scalers are enabled, enabling this check box maintains the source's aspect ratio.
Enable SNMP Enable to allow the device to send Simple Network Management Protocol (SNMP) packets.

RS232 Settings

The section of the Settings page shown in Figure 43 is displayed when you click the RS232 Settings link. Options are described in Table 15.

FIG. 43 RS232 Settings

TABLE 15 Settings Page: RS232 Settings

Option Description
RS232 Baud Rate	Select the appropriate baud rate for the RS232 serial interface. Default is 9600.
RS232 Data Bits	Select the appropriate data bit count for the RS232 serial interface. Default is 8.
RS232 Parity	Select the appropriate parity for the RS232 serial interface. Default is no parity (none).
RS232 Stop Bits	Select the appropriate number of stop bits for the RS232 serial interface. Default is 1.

Network Setup Section

The Network Setup section of the Settings page is shown in Figure 44. Options are described in Table 16.

FIG. 44 Network Setup Section

TABLE 16 Settings Page: Network Setup Settings

Option Description Notes
IP Mode	Configure the IP address mode. When set to AUTO IP, an IP Address in the range of 169.254.xxx.xxx with Netmask of 255.255.0.0 and Gateway address of 169.254.1.1 will be automatically assigned to the N1000 Decoder by the control software. When set to DHCP, an IP Address in the range of the DHCP server on the network will be automatically assigned to the N1000 Decoder. When set to STATIC, an IP address, Netmask, and Gateway address must be manually entered.	Using DHCP is generally not recommended. If the device is set to DHCP and fails to receive an address from the DHCP server in time, it will revert back to the AUTO IP Address (169.254.xxx.xxx) until the unit is rebooted.
IP address View the	the current IP address of the N1000 Decoder.When in STATIC mode, enter a new IP address into this field.
Netmask	View the current Netmask of the N1000 Decoder. When in STATIC mode, enter a new Netmask into this field.
Gateway address	View the current Gateway address of the N1000 Decoder. When in STATIC mode, enter a new Gateway address into this field.
Trial Save	Click to initially save IP address changes. Once you log in to the unit using the new address, you will be able to confirm and accept the changes permanently.	Unit can be rebooted during Trial Save mode to revert back to previous IP changes.

Status Section

The Status section of the Settings page is shown in Figure 45. Options are described in Table 17.

Status

HDMI Status: disconnected

Input Resolution: 1280x720

Port 50001 Source IP: Disconnected

Port 50002 Source IP: Disconnected

Serial Source IP: Disconnected

KVM IP: 169.254.167.146 (Connected)

Flush

Flush

Flush

FIG. 45 Status Section
TABLE 17 Settings Page: Status Section

Option Description Notes
HDMI Status Indicates if video is connected to the Decoder.
Input Resolution Indicates the video resolution of the incoming video source.
Port 50001 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists.		Port 50001 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.
Port 50002 Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists.		Port 50002 can only accept a single external connection at a time. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.
Serial Source IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists.		Only a single external connection can be accepted on the port. If a device is currently showing the port occupied (by a control system or other device), then other connections will be rejected. However, connection attempts from the same IP will override the current connection.
Flush buttons These buttons reset the port.
KVM IP Shows the IP address of the KVM Encoder currently connected to this Decoder.		This setting only applies to the N1233.

Change Password

To change the N1000 Decoder interface password, enter the current password in the field labeled Old Password, and enter a new password in the New Password and Confirm Password fields. Click Change PW to accept the new password.

FIG. 46 Change Password

NOTE: This password needs to match N-Able's stored password to allow auto-login using N-Able.

Software Section

The Software section of the Settings page is shown in Figure 47. Options are described in Table 18.

FIG. 47 Software Section

TABLE 18 Settings Page: Software Section

Option Description
Serial Displays the serial number of the N1000 Decoder.
MAC Address Displays the MAC address of the network interface of the N1000 Decoder.
Firmware Version	Displays the date code for the currently running version of the N1000 Decoder internal firmware.
Web Version	Displays the date code for the currently running version of the web interface.
Factory Restore	Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.).
Reboot Click to reboot the device (does not affect current configuration).

Audio Downmixer Settings

The section of the Settings page shown in Figure 48 is displayed when you click the Audio Downmixer Settings link. Options are described in Table 19.

FIG. 48 Audio Downmixer Settings

TABLE 19 Settings Page: Audio Downmixer Settings

Option Description
Enable HDMI Downmix	Set HDMI audio downmixing to be disabled, enabled, or selected automatically when receiving a 7.1 audio source.
Center Gain slider	Set percentage of audio on center channel mixed into left and right output when downmixing.
Front Gain slider	Set percentage of audio on front left and right channels mixed into left and right output (respectively).
Surround Gain slider	Set percentage of audio on surround when downmixing left and right channels mixed into left and right output (respectively).
Line out source	Select a line out source or selectDownmixwhen using the downmixer.
Cancel Click to return all controls to the last saved configuration.
Save	Click to accept changes made to these controls.
Defaults	Click to return all controls to their default settings.

Crop/Pan/Zoom Page

Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 49. This page allows you to customize the viewable portion of the input. See Table20 for option descriptions.

FIG. 49 Crop/Pan/Zoom Page

NOTE: The Scaler check box must be enabled for changes on this page to take effect. See the Settings Page: Decoder Setup Section table on page 43 for more information.

TABLE 20 Crop/Pan/Zoom Page Options

Option Description
X1, Y1 Set pixel coordinates of viewing area (top left).
X2, Y2 Set pixel coordinates of viewing area (bottom right).
16:9 Aspect Ratio Enable to force to a 16:9 ratio.
No Crop	Click to disable existing crop settings and return unit to default output settings.
Execute Crop Reference Click to execute changes.
Save Crop Reference	Click to save the current settings and store them as a preset for later use. Presets can be used by third-party controllers.
Stored Crop Presets	Use this section of the page to select/delete/export/import cropping presets.

LocalPlay Page

Click the LocalPlay link at the top of any of the main web pages to access the screen shown in Figure 50. This page allows you to upload new images to the Decoders and configure the image playlists. The playlist will be shown on the display when no video is being transmitted or received. Audio can be uploaded and set to play whenever LocalPlay is active. See Table 21 for option descriptions.

FIG. 50 LocalPlay Page

TABLE 21 LocalPlay Page Options

Option Description
Edit Playlist	Select a playlist from the drop-down menu to view/edit the images currently used in the chosen image playlists. If more than one image appears in the list, a transition time can be set for each image.
Save Click to save the current configuration.
Name View/edit	playlist names.
Output Mode Select	the resolution you want the image(s) to play in.
Audio Select an	audio file to play while the LocalPlay image is on the screen.
Additional Screens	Allows you to choose what is displayed as the LocalPlay page if there is a communication or content protection issue.
Image/Audio DB	This section allows you to upload image and audio files to the N1000 Decoder database. You can also use the Fill field to customize the background color (used behind LocalPlay images that do not take up the entire screen).
Delete Image(s) Delete	the selected image file from the playlist.
Delete Audio	Delete the selected audio file from the playlist.

IR Page

Click the IR link at the top of any of the main web pages to access the page shown in Figure 51. This page allows you to upload and execute IR Pronto codes so that other vendor's devices can be controlled through the Decoder's IR connector. Commands can be saved for future use and executed later. The IR Code menu lists all saved IR commands. See Table 22 for option descriptions.

FIG. 51 IR Page

TABLE 22 IR Page Options

Option Description
IR Code	Create/select IR codes. Different vendors have different IR Pronto codes and can usually be found through a web search. Copy/paste new IR commands directly into the input space.
Save Save the current code.
Delete Delete the current code.
Execute	Activate the selected code through the Decoder's IR connector.

N-Act Page

Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 52. This page allows you to create command lists which are performed automatically by the unit based on power or video connection (without the use of an outside controller). For example, you can tell a projector and lights to come on when the Decoder powers up. You can add multiple commands for each event. See Table23_ for option descriptions.

FIG. 52 N-Act Page

TABLE 23 N-Act Page Options

Option Description
Enable N-Act Events Enable to activate the configured events.
Power on Event	Create/delete/test events to be performed when the Decoder powers on. Visit our website for more details on Application Programming Interface (API) commands.
Video Cable Connected Event	Create/delete/test events to be performed when the Decoder is connected to an output display. The Trigger Delay field specifies how long the device has to be connected for the command to be executed.
Video Cable Disconnected Event	Create/delete/test events to be performed when the Decoder is disconnected from the output display. The Trigger Delay field specifies how long the device has to be disconnected for the command to be executed. This keeps accidental (momentary) disconnects from triggering the command sequence.
Save Events Click to save changes made to this page.
Import/Export	Use this section of the page to import/export N-Act event configurations.

Serial Page

Click the Serial link at the top of any of the main web pages to access the page shown in Figure 53. This page allows you to upload and execute commands used for direct control of serial devices. Commands may be saved for future use and executed later. The Serial Code menu lists all saved commands. See Table 24 for option descriptions.

NOTE: If the Port 5004/Serial Port is currently in use by another device, sending commands from the Serial page will always return a No Data message and fail to send the commands.

FIG. 53 Serial Page

TABLE 24 Serial Page Options

Option Description
Serial Code	Create/select serial commands. Different vendors have different codes that can usually be found through a web search. Copy/paste new commands (in either ASCII or HEX) directly into the appropriate input space.
Save Save the current code.
Delete Delete the current code.
Execute Send the selected code out the Decoder's serial connection.
ASCII and HEX	Paste serial commands directly into either the ASCII or HEX field.
Response	View responses provided by the device receiving the serial command(s).

Security Page

Click the Security link at the top of any of the main web pages to access the page shown in Figure 54. This page allows you to force HTTPS connections and set up a default password for stream encryption. To successfully communicate, the Decoder must know and match the Encoder password.

FIG. 54 Security Page

KVM Page

Click the KVM link at the top of any of the main web pages to access the N-Series KVM page. You must check the USB Enable box at the top to see the page shown in Figure 55. See Table 25 for option descriptions. KVM settings only apply to the N1133 Encoder and N1233 Decoder.

FIG. 55 KVM Page

TABLE 25 KVM Page Options

Option Description
USB Enable	Enable to allow the ability to share mouse and keyboard over the network. Enabled by default. When disabled, the unit works like a non-KVM unit and ignores any keyboard or mouse activity.
Permission Level	Set the permission level for the Decoder. Decoders can only establish USB connection to Encoders with the same or higher permission level. See the section Advanced KVM Setup (With Added Security Features) on page 24 for more information.
Connect to Encoder IP Address	Connects the KVM portion of the Decoder to the Encoder with the specified IP address. Video in not affected by this setting, only KVM functionality.
Switch/Disconnect Switch to or disconnect from the Encoder mentioned above.
KVM Advanced Settings Enable to access the Advanced settings described below.
KVM Encoders	View/edit the list of Encoders associated with this Decoder. Here you can Add new/overwrite Encoders to the list by Name or IP Address as well as assign Hotkey Numbers and Passwords. You can also end the Decoder/Encoder association by clicking the Remove button.
Import KVM CSV	Click the Choose File button and browse to the KVM CSV file on your computer that you would like to use to configure the unit. Then click Upload. For more information, see the section Advanced KVM Setup (With Added Security Features) on page 24.
Export KVM CSV	Click the Download KVM CSV Export link to retrieve the current KVM CSV configuration file.
Reset USB and KVM Settings	Resets all USB and KVM settings.

EDID Page

Click the EDID link at the top of any of the main web pages to access the page shown in Figure 56. Every display has stored information that it communicates to the output device. This page allows you to view the EDID information of the connected output display.

FIG. 56 EDID Page

TABLE 26 EDID Page Options

Option Description
EDID Display Shows	the EDID of the display that is connected to the Decoder.
Decode button	Click to translate the EDID currently displayed on the left to the operating parameters list on the right.
Encode button	After making any changes to the operating parameters list on the right, click this button to update the EDID information on the left.

Logs Page

Click the Logs link at the top of any of the main web pages to access the page shown in Figure 57. The Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays the web browser's IP address and gives you options to Refresh and Reset Logs.

FIG. 57 Logs Page

LLDP Page

Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 58. The LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the port number and switch the device is connected to.

FIG. 58 LLDP Page

Troubleshooting

This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these guidelines, please contact SVSI technical support via email ([e-mail]) or call 256.461.7143 x9900. You can also visit our support webpage at support.svsiav.com.

Issues Suggestions
LocalPlay screen displays instead of the stream from the Encoder.	Verify Decoder is assigned to view a valid stream (of an active Encoder).Verify Decoder is currently inLiveplay mode (its name will display in black text on theVideo Matrixpage). You can change toLivemode on theSettingspage (see theSettings Page: Decoder Setup Sectiontable on page 43 for more details).Verify network is properly configured and set up. If needed, connect Encoder's network port to Decoder to bypass the network.
HostPlay screen displays instead of the video from the source.	Verify Encoder is inLiveplay mode (its name will display in black text on theVideo Matrixpage). You can change toLivemode on theSettingspage (seeSettingsPage: Encoder Setup Sectiontable on page 27 for more details).Verify source is attached and is outputting a valid signal (HDMI LED on Encoder is on).
Unsupported Input Resolution screen displays.	Change source resolution to a valid resolution (try720p60).Verify cabling is correct.
Copy Protected Content screen displays.	Contact SVSI technical support.
Black screen/no screen displays.	Set Decoder to LocalPlay. If theLocalPlayscreen does not appear, check the display input settings and cabling. As mentioned previously in this table, you can change to theLocalmode on the Decoder'sSettingspage.IfLocalPlayappears, set Decoder toLiveplay mode and verify network is configured properly.
No audio is detected. • If there is no audio on all ____ Decoders, verify audio settings are correct on Encoder.If there is no audio on a single Decoder, verify audio settings are correct on Decoder.
Device has been discovered in N-Able, but the configuration pages do not open when double-clicking device name on the Video Matrix page.	Make sure your computer is in the same IP address range as the unit. SeeSetting Up Your Host Computeron page 13 for more information.
When changing the audio type, there are problems with audio in/out.	Check theAudio Source(Encoder) andHDMI Audio(Decoder) settings on theSettingspage. For example, if you are trying to change the audio type to make the input of the Encoder HDMI embedded audio in/analog audio out from the Decoder, these settings cannot be set toAuto.Set the Encoder toAudio Source >ON(embedded digital audio on an HDMI connection) and the Decoder toEnable HDMI Audio >OFF(analog output on the Phoenix connection).
Not receiving audio.	Check that the Decoder has proper audio stream setting (typically by enabling Audio follows Video).
Not receiving analog video through the Encoder.	If using a Y cable (N9420) and an HDMI source is already connected to the Encoder, disconnect the HDMI source. Encoders give preference to HDMI and will not allow analog signal to pass while it is connected.
Video output is stuttering.	This could be a network bandwidth issue where the full video stream is not reliably getting from Encoder to Decoder. Contact your network administrator for assistance.
Serial port is not working as expected.	Verify theRS232 Settingson theSettingspage. Flush the serial port on theSettingspage if another device is connected.Connecting the Tx and Rx pins on the RS232 connector creates a loopback that could also help when troubleshooting.

Series Default Local/Host Play Troubleshooting Screens

This section shows and defines the status screens displayed by N1000 Series devices.

FIG. 59 Host Play Screen

Displayed when Decoder.... ...and Encoder.... Notes
• is set to view an Encoder stream on the network	• is set to Host PI• does NOT have a valid input video signal	Seeing this screen means that the Decoder CAN communicate with the Encoder across the network. It is a good way to troubleshoot network communication between segments using only Encoders and Decoders (without the need for source video into an Encoder).

FIG. 60 Local Play Screen

Displayed when Decoder.... Notes
• is set to LocalPlay mode	If the Decoder is NOT set toLocal Playmode, this screen could signify a network communication issue.

by HARMAN

Unsupported Input Resolution

Please Contact Your AV Installer

www.amx.com/svsi

Distribution | Switching | Control | Windowing | Wall Processing | Recording

FIG. 61 Unsupported Input Resolution Screen

Displayed when Decoder.... ...and Encoder.... Notes
• is set to view an Encoder stream on the network	• is being fed a video resolution that it does not support	This screen can be useful to show you that the Decoder is receiving the stream from the intended Encoder. However, the video signal being sent to the Encoder is not supported.Please refer to the AMX website for supported resolution lists for specific products.

FIG. 62 Restricted Content Not Supported Screen

Displayed when Decoder.... ...and Encoder.... Notes
• is receiving a stream from an Encoder• is connected to a monitor that does NOT support Restricted Content (i.e., the monitor is NOT HDCP compliant)	• is transmitting HDCP-protected content to the Decoder	Once the Decoder detects that the monitor is not HDCP compliant, this screen is displayed. If you suspect that this message was displayed in error, please call Technical Support.

NOTE: The Encoder must first be set up to pass HDCP-protected content.

by HARMAN

This video source is outputting restricted content

Please contact your AV installer

www.amx.com/svsi

Distribution | Switching | Control | Windowing | Wall Processing | Recording

FIG. 63 Video Source Outputting Restricted Content Screen

Displayed when Decoder.... ...and Encoder.... Notes
• is receiving a stream from an Encoder	• is receiving HDCP-protected content from the video source, but is not set up to pass it.	Please call SVSI Technical Support to enable this feature.

by HARMAN

Video is Encrypted

Please Contact Your AV Installer

www.amx.com/svsi

Distribution | Switching | Control | Windowing | Wall Processing | Recording

FIG. 64 Video Encrypted Screen
Displayed when Decoder.... Notes

• is receiving a stream from an Encoder it can not decrypt

Make sure the Decoder has the correct password for decrypting the stream. To reset the password, go to the Security page on both the Encoder and Decoder and click the Reset button. Refer to the Security Page section on page 56 if you are not sure where to find this setting.