York Fitness

RB420 - Home trainer York Fitness - Free user manual and instructions

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Product Type Recumbent Exercise Bike (Home Trainer)
Model York Fitness RB420
Maximum User Weight 150 kg (330 lbs)
Resistance Type Magnetic (12 magnets, servo motor controlled)
Power Supply Adapter 9V DC, 1300mA (included)
Display LCD screen showing Time, Speed, Distance, Calories, Pulse, RPM, Watts
Programs Manual, 12 standard Programs, User Program, HRC (Heart Rate Control), Watt Control
Heart Rate Monitoring Hand pulse sensors (on seat handlebars)
Recovery Test Yes, with rating F1 to F6
Pedals Adjustable straps (left and right labeled)
Seat Adjustment Slider fore/aft and backrest angle
Transport Wheels Yes, on front stabilizer
Frame Warranty Lifetime (domestic use)
Parts Warranty 1 year on all other parts
Safety Standards EN957-1/7 Class HC (Home use)
Maintenance Regular cleaning, check bolts, keep dry. Wipe after use.
Assembly Requires basic tools (included). Follow manual carefully, especially wiring connections.

Frequently Asked Questions - RB420 York Fitness

How difficult is it to assemble the York RB420 recumbent bike?
Assembly is moderately easy with the included tools (Allen keys, spanner, screwdriver). The manual provides clear step-by-step instructions. Pay special attention to wiring connections for heart rate and console. Estimated time: 1-2 hours.
What power supply does the RB420 require?
The console requires a 9V DC adapter. The included adapter outputs 1300mA. Plug it into a wall outlet. The bike also has a power switch near the adapter connection.
Is the York RB420 noisy during use?
The RB420 uses a magnetic resistance system, which is very quiet. Most noise comes from the drive belt and pedals. Ensure all bolts are tight and lubricate moving parts if needed.
What is the maximum user weight?
The maximum user weight is 150 kg (330 lbs). Exceeding this may damage the frame and void warranty.
How accurate are the heart rate sensors?
Hand pulse sensors provide a general reading. For precise monitoring, we recommend a chest strap. The HRC program requires constant grip on the sensors.
What warranty does York Fitness offer?
The frame has a lifetime warranty for domestic use. All other parts are covered for 1 year from purchase date. Warranty covers manufacturing defects but not wear and tear or misuse.
How do I maintain the bike?
After each use, wipe off sweat and moisture. Periodically check all bolts for tightness. Keep the bike in a clean, dry environment. Use a surge protector for the adapter.
What resistance levels does the RB420 have?
The magnetic resistance offers 16 levels controlled via the console. You can adjust during workouts using the UP/DOWN keys. The motor adjusts the magnet position.
Can I move the bike easily?
Yes, the front stabilizer has transport wheels. Tilt the bike forward to roll it. The bike weighs approximately 35-40 kg (estimate) without packaging.
What should I do if the console acts abnormally?
First, try disconnecting the power adapter for a few seconds and plugging it back in. Check all wiring connections. If the issue persists, contact Boyles Fitness service at 07 3272 7010.

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Download the instructions for your Home trainer in PDF format for free! Find your manual RB420 - York Fitness and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. RB420 by York Fitness.

USER MANUAL RB420 York Fitness

Congratulations on purchasing your exercise equipment from

YORK® FITNESS

You have chosen a high quality, safe and innovative piece of equipment as your training partner and we are certain it will keep you motivated on the way to achieving your personal fitness goals.

Please take the time to read this owner's manual as it will help you to get the most out of your new exercise equipment.

Please retain this owners manual and a copy of your purchase receipt for future reference.

For more information visit www.yorkfitness.com.au

CONTENTS
Safety information 03
Customer support 04
Assembly Drawing 05
Exploded Drawing06
Parts List07
Assembly Steps11
Console Instructions19
Warranty 22

York Fitness RB420 - 2

Protect the environment by not disposing of this product or batteries with household waste. Check your local authority for recycling advice and facilities.

Safety information

Please read this instruction manual before you begin assembly. Great care has been taken to design these instructions and following them will help you with quicker assembly and minimize the risk of injury.

It is important that you keep these instructions for future reference.

This list is not exhaustive - You are responsible for your own safety

  • Always assemble and operate the equipment on a level surface.
  • Ensure the equipment is stable before use.
    • Always ensure that the equipment has adequate space on each side.
  • The safety level of this equipment can only be maintained if it is regularly examined for wear and tear.
  • Replace defective components immediately and keep the equipment out of use until it is repaired.
  • Use only the adjustment setting as described in the instructions. Always use the correct adjustment pin / fixing.
  • Always check that any pins / fixings are tight and secure before use and after adjustment.

- Never leave any adjustment devices projecting from the equipment.

- Always consult your doctor before undertaking any exercise program.

• Always wear suitable clothing and footwear. (e.g. tracksuit / shorts / training shoes)

- Remove all personal jewellery before exercising.

- Ensure you warm-up well before using the equipment as this will help to prevent muscle strain.

• After eating, allow 1-2 hours before exercising as this will help to prevent muscle strain.

- Never overload the equipment. (See maximum user weight)

- Never use the equipment in any other manner other than the ways explained in these instructions and any wall-chart supplied.

- Injuries to health may result from incorrect or excessive training.

- Parents and others in charge of children should be aware of their responsibility, because the natural play instinct and the fondness of experimenting of children can lead to situations and behaviour for which the training equipment is not intended.

  • The equipment is under no circumstances suitable as a children's toy.
  • If children are allowed to use the equipment, their mental and physical development and above all their temperament should be taken into account. They should be controlled and instructed in the correct use of the equipment.
  • Children should not be allowed on or around the equipment, especially when it is not in use.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
    • This product is not suitable for therapeutic purposes.
  • This product has been tested for use in a home environment and is warranted for In Home, personal, family or household use.
  • Due to our continuous policy of product development, York Fitness reserves the right to change specifications without notice.

CAUTION The instructions must be followed carefully in the assembly, use and maintenance of your equipment. The warranty does not cover damage due to negligence of the assembly, adjustment and maintenance instructions described herein.

Maximum user weight: 150kg

Safety Standards

This equipment meets the requirements of the EU's EMC and Low Voltage directives (where applicable), EN957 1 & 7 - CLASS HC. Therefore the equipment carries the following marks:

York Fitness RB420 - Safety Standards - 1

York Fitness RB420 - Safety Standards - 2

Customer support

Should you require any assistance regarding this product please gather the following information and then contact us using the details below:

  • Serial No. - This can be found on the sticker below, located as indicated.
    • Original purchase date
  • Place of purchase
    • Information about the place and conditions of use
  • Precise description of the issue / defect

York Fitness RB420 - Customer support - 1

natural_image Line drawing of a stationary exercise machine with head and seat components (no text or symbols)

Product's Name Use only on a level surface Not suitable for therapeutic purpose YORK FITNESS Manufacturer: Contact: Product Name: Max UserWeight: Safety Standards: Electrical Info: SERIAL NO: BOYLES FITNESS EQUIPMENT Unit 13, 160 Hartley Road, Smeaton Grange NSW 2567 RB420 Recumbent Bike 150KG EN957-1,7 Class HC Adaptor 9V 1300mA 53103A- Serial Number

This product label is an example only. It is not the real product name and serial number of the item you have bought.

IMPORTANT - Please retain your sales receipt. York Fitness Customer Care may request proof of purchase to validate eligibility for warranty service. Warranty cover starts from the date shown on the proof of purchase.

AUSTRALIA

The best way to contact us is via the website: www.yorkfitness.com.au

Boyles Fitness Equipment Pty Ltd

13/160 Hartley Road, Smeaton Grange, NSW 2567

Tel: 02 4648 0800

Assembly Drawing

YORK

FITNESS

Technical diagram of a stationary exercise machine with labeled components and assembly parts

Exploded Drawing

Technical diagram of a mechanical assembly with labeled components and exploded views

Parts List

No.DescriptionQ'ty/ unit
A Console set 1 SET
A-1 Console 1 PCS
A-2 Screw M5X10L 4 PCS
BHandlebar post set1SET
B-1 Handlebar post 1 PCS
B-2 Upper cable 1 PCS
B-3Heart rate cable (upper)1PCS
B-4 Screw M8X16L 4 PCS
B-5 Semicircle washer 4 PCS
CFront handlebar set1SET
C-1Handlebar1PCS
C-2Foam grip2PCS
C-3End cap2PCS
D Axle set1 SET
D-1Axle1PCS
D-2Drive pulley1PCS
D-3Hex screw M8X12L3PCS
D-4Bushing1PCS
EMain frame assembly1SET
E-1 Main frame1 PCS
E-2Stopper2PCS
E-3Bearing2PCS
E-4Wave washer1PCS
E-5Flat washer1PCS
E-6 C-clip1 PCS
E-7Sensor wire1PCS
E-8Sensor bracket1PCS
E-9Screw M4x10L1PCS
E-10Drive belt1PCS
E-11Heart rate cable (lower)1PCS
E-12DC wire1PCS
E-13Chain cover, left1PCS
E-14Chain cover, right1PCS
E-15Rear cover left1SET
E-16Rear cover right1PCS
E-17Screw M4x50L7PCS
E-18Screw M5x166PCS
E-19Screw M5x12L2PCS
E-20Crank arm (L)1PCS
E-21 Crank arm (R) 1 PCS
E-22 Nylok screw 2 PCS
E-23Adjustable cap1PCS
E-24Screw M8x55L2PCS
E-25Flat washer φ8xφ16x24PCS
E-26 Bushing 2 PCS
E-27Nylon nut4PCS
E-28Screw M8X25L2PCS
E-29End cap2PCS
FFlywheel complete set1SET
F-1Flywheel (F-1~F-13)1PCS
F-2Nut5PCS
F-3Bushing1PCS
F-4Bearing1PCS
F-5Bearing1PCS
F-6One-way bearing1PCS
F-7Bearing1PCS
F-8Flywheel axle1PCS
F-9Flat washer1PCS
F-10Small pulley1PCS
F-11Bearing1PCS
F-12Flat washer1PCS
F-13Star washer2PCS
GMagnet set assembly1SET
G-1Magnet set1PCS
G-2Magnet12PCS
G-3Bushing1PCS
G-4Flat washer1PCS
G-5Hex screw1PCS
G-6Nylon screw1PCS
G-7Flat washer2PCS
G-8Spring washer2PCS
G-9Hex screw2PCS
G-10Flat washer1PCS
G-11Bushing1PCS
G-12 Chain 1 PCS
G-13Screw for gear box1PCS
G-14Hex nut2PCS
H Servo motor set 1 SET
H-1 Gear box set 1 PCS
H-2 Cable wire (lower) 1 PCS
IIdler assembly set1SET
I-1Idler1PCS
I-2Idler wheel1PCS
I-3Wave washer2PCS
I-4Flat washer1PCS
I-5Sleeve1PCS
I-6Nylon nut2PCS
I-7Hex screw1PCS
I-8Flat washer1PCS
I-9Spring for idler1PCS
JRail assembly set1SET
J-1Rail1PCS
J-2Wire cap1PCS
J-3Heart rate cable1PCS
KSeat slider assembly1SET
K-1Seat slider1PCS
K-2Knob for seat slider1PCS
K-3Sleeve for the slider(Rear)1PCS
K-4Sleeve for the slider(Front)1PCS
K-5Screw2PCS
K-6Bushing1PCS
K-7Locking knob M101PCS
LBack rest sliding set1SET
L-1Support for back rest1PCS
L-2Sleeve1PCS
L-3Locking knob M161PCS
MBack rest stem set1SET
M-1Back rest stem1PCS
M-2Stem cap1PCS
NBack rest assembly1SET
N-1 Back rest 1 PCS
N-2Flat washer4PCS
N-3 ScrewM5x16L 4 PCS
OSeat handlebar assembly1SET
O-1 Seathandlebar 1 PCS
O-2 Foam grip2 PCS
O-3 Hand pulse sensor2 PCS
O-4 Screw2 PCS
O-5Hand pulse sensor wire1PCS
O-6End cap2PCS
O-7Seat handlebar cover1PCS
O-8 Screw2 PCS
PFront stabilizer assembly1SET
P-1Screw M8X40L2PCS
P-2Transport wheel2PCS
P-3Flat washer2PCS
P-4Nylon nut M82PCS
P-5Front stabilizer1PCS
P-6Adjustable foot cap2PCS
P-7End cap2PCS
Q Rear stabilizer assembly1SET
Q-1 Rear stabilizer1PCS
Q-2Adjustable foot cap2PCS
Q-3End cap2PCS
R-1 Seat1 PCS
R-2Pedal, pair1PCS
R-3Handlebar post cover1PCS
R-4Switching power 9V/500mA1PCS
THardware Kit1SET
T-1Screw M8x168PCS
T-2Screw M8x16L (6mm)6PCS
T-3Screw M8x12L (6mm)2PCS
T-4Spring washer1PCS
T-5Flat washer1PCS
T-6Bolt1PCS
T-7Handlebar cover1PCS
T-8Flat washer8PCS

Tools and Parts
T-1 allen.holt MR*16(8) T-2 Allen Bolt M8xP1.25x16MM (6pcs) T-3 Allen Bolt M8xP1.25x12MM (2pcs) T-4 Regular Washer Ø7 (1) T-5 Spring Washer Ø7(1) T-6 Allen Bolt M7*P1.25*30MM (1) Box Spanner (1pcs) Screwdriver (1pcs) Allen Key(1pcs)

A-1R-1
York Fitness RB420 - Exploded Drawing - 3BYork Fitness RB420 - Exploded Drawing - 4R-2
CR-3
T-7
York Fitness RB420 - Exploded Drawing - 5EYork Fitness RB420 - Exploded Drawing - 6P
York Fitness RB420 - Exploded Drawing - 7NYork Fitness RB420 - Exploded Drawing - 8Q
York Fitness RB420 - Exploded Drawing - 90York Fitness RB420 - Exploded Drawing - 10T
York Fitness RB420 - Exploded Drawing - 11R-4York Fitness RB420 - Exploded Drawing - 12

Assembly Steps

Step 1.

R-2L T-1 P E-1 R-2R T-1 Q Screendriver (pcs) Box Spanner (pcs) T-1 Carriage Bolt HOMPLEDRAIN

(1)

  1. Securely fasten the Front Stabilizer (P) to the Main Frame (E-1) by using 4 Carriage Screws (T-1)
  2. Securely fasten the Rear Stabilizer (Q) to the Main Frame (E-1) by using 4 Carriage Screws (T-1)
  3. Assemble the Left Pedal (R-2L) to the Crank Arm (L). Assemble the Right Pedal (R-2R) to the Crank Arm (R)
  4. Attach the Pedal Straps (included with pedals) to each of the pedals. The straps are labeled (R) or (L) to correspond with the right and left pedal.

Step 2.

B B-4 B-5 B-2 B-3 R-3 E-11 H-2 E-1 Allen KeyDpcd (2)

  1. Remove the pre-installed Cover for the handlebar post (R-3) from the mast mounting area of the main frame.
  2. Connect the Heart rate cable (upper) (B-3) to the Heart rate cable (lower) (E-11)
  3. Connect the Cable wire (upper) (B-2) to the Cable wire (lower) (H-2).
  4. Tuck the excess cable lengths into frame tubing and slide the Handlebar post (B) through the Cover for handlebar post (R-3) into the main frame. Align the mounting holes and secure the mast in place by using the previously installed 4 Screws (B-4) and 4 Semicircle washers (B-5).

Step 3.

T-4 Regular Vasher 67 (1) T-5 Spring Vasher 67(1) T-6 Bushing M7R3DvL0 Allen KeyCpcs0 (3)

  1. Secure the Handlebar (C) to the bracket which is welded on the handlebar post by using 1 Spring washer (T-4), 1 Flat washer (T-5), and 1 Bolt (T-6).
  2. Put the Cover for the handlebar (T-7) onto the handlebar.

Step 4.

T-8 Flat Washere68e162T (4pcs) T-2 Allen Bolt N8xPL25d0XN (4pcs) Allen Key0pcs E-1 R-1 T-8 T-2 (4)

  1. Assemble the Seat (R-1) to the Seat Slider with 4 Flat Washers (T-8) and 4 Screws (T-2)

Step 5.

T-8 Flat VushervSWISET (4pcs) T-2 Allen Bolt NeFLUZdLW1 (4pcs) T-3 Allen Bolt NeFLUZdLW1 (4pcs) Allen Key(4pcs) (5)

  1. Attach the Seat handlebar (O) to rear mounting plate of Seat Slider by using 2 Screws (T-2), 4 Flat washers (T-8), and 2 Screws (T-3).
  2. Connect Heart rate cable (J-3) to Hand pulse wire (O-5).

Step 6.
(6)

  1. Slide Back Rest (N) through Back Rest Slider (M-1)

Step 7.

Screwdriver (6pc) (7) R-4 (1) B-3 A-2 B-2 (2)

  1. Connect Cable wire (upper) (B-2) and Heart rate cable (upper) ) (B-3) to the back of the Computer (A-1).
  2. Install the Computer (A-1) to the computer panel which is welded on the top of the handlebar post. Fix the computer with 4 screws (A-2).

YORK® FITNESS 8:8:88 ♥ 8:88 RECOVERY RESET 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 8:88 ENTER UP DOWN RECOVERY RESET

DISPLAY FUNCTIONS:

ITEMDESCRIPTION
PULSE.Pulse beats per minute displayed during exercise.Pulse alarm when over preset target pulse rate.
RPM.Rotation per minute.Range 0 ~ 999
WATTS.Workout power consumption.Range 10 ~ 350
MANUAL.Manual mode workout (resistance controlled by the user)
PROGRAM.12 standard PROGRAM selections.
USER.User can create and save their own resistance profile levels
H.R.C..Target Heart Rate Control training mode.
WATT .Watt constant training mode.

KEYS :

ITEM DESCRIPTION
UpIncrease resistance level & selections during programing
DownDecrease resistance level & selections during programing
EnterConfirm setting or selection.
ResetHold on pressing for 2 seconds, computer will reboot and start from user setting.Reverse to main menu during presetting workout value or stop mode.
Start / StopStart or Stop workout.
RecoveryTest heart rate recovery status.

OPERATION:

POWER ON

Plug the power adapter into the wall outlet, once the switch is turned on, the computer will power up displaying all LCD segments for 2 seconds. If the console is left for 4 minutes without pedalling or receiving a pulse input, the console will enter into power saving mode. Pressing any key will wake up the console.

8:30 8:8:8.8 ♥ 8:8 8:8.8 8:8.8 8:8.8 8:8.8

Manual Mode

Pressing START while in the main menu will start the workout in manual mode.

  1. Press the UP or DOWN key to select a workout program, choose Manual and press ENTER to select.
  2. Press the UP or DOWN key to preset TIME.DISTANCE.CALORIES.PULSE and then press ENTER to confirm.
  3. Press the START/STOP key to start workout. Press the UP or DOWN key to adjust the resistance level.
  4. Press the START/STOP keys to pause your workout. Press the RESET key to revert back to the main menu.

16:00 0:00 P SPEED 0.0 0.0 WALL 0 MANUAL 10.5 V 0.00 0.00 0

Program Mode

  1. Press the UP or DOWN key to select a workout program, choose a Program and press ENTER to select.
  2. Press the UP or DOWN key to preset your workout TIME.
  3. Press the START/STOP keys to start your workout. Press the UP or DOWN key to adjust the resistance level.
    Press the START/STOP key to pause workout. Press the RESET key to revert back to the main menu.

TIME 0:00 P SPEED 0.0 COSTAIN 0.00 WALL 0 PROGRAM 0

User Program Mode

Press the UP or DOWN key to select a workout program, choose the User program and press ENTER to confirm.

Press the UP or DOWN key to set the resistance levels in each column, then press ENTER to move to the next column. (Total column = 20)

By holding down the ENTER button, this will set each column at resistance level one. Once you have started the program, you can then adjust the resistance level during each segment change and the computer will store these resistance level settings.

Press the UP or DOWN key to preset your workout TIME.

Press the START/STOP key to start workout. Press the UP or DOWN key to adjust the resistance level.

Press the START/STOP key to pause workout. Press the RESET key to revert back to the main menu.

H.R.C. mode

  1. Press the UP or DOWN key to select a workout program, choose the H.R.C. program and press ENTER to confirm.
  2. Press the UP or Down key to select 55%.75%.90% or TAG (TARGET H.R.) (default: 100). and press ENTER to confirm
  3. Press the UP or DOWN key to preset your workout TIME.
  4. Press the START/STOP key to start or stop workout. Press the RESET key to revert back to the main menu.

0:00 P 0.0 0.00 WATT 0 H.R.C. 0

Please note: You must hold the handgrip pulse sensors during the H.R.C Program.

WATT Mode

  1. Press the UP or DOWN key to select a workout program, choose the WATT program and press ENTER to confirm.
  2. Press the UP or DOWN key to preset the WATT target.
  3. Press the UP or DOWN key to preset TIME.
  4. Press START/STOP button to start or stop workout. Press the RESET key to revert back to the main menu.

Recovery

  1. After you have finished your workout, hold the pulse handgrips sensors until the computer displays your heart rate and then press the RECOVERY key.
  2. The TIME will show "0:60" (seconds) and starts to count down.

The Computer will show F1 to F6 after it counts down to 0 to show your Heart rate recovery status.

1.0OUTSTANDING
1.0 < F < 2.0EXCELLENT
2.0 < F < 2.9GOOD
3.0 < F < 3.9FAIR
4.0 < F < 5.9BELOW AVERAGE
6.0POOR

NOTE:

  1. When the user stops pedalling for 4 minutes, computer will enter into power save mode. All settings and exercise data will be stored until the user starts exercising again.
  2. If the computer acts abnormally, please try disconnecting the power adapter and then plugging it back in again.

BOYLES BFE FITNESS EQUIPMENT

WARRANTY, SAFETY AND ASSEMBLY INFORMATION YRK53103A- YORK RB420

IMPORTANT

Please read and retain this manual as it will assist with identification for parts and service.

BOYLES FITNESS warrants their Cross Trainer to be free from defects in material and workmanship under normal use and service conditions.

The various components of the Cross Trainer are warranted against defects and workmanship for the time periods specified as follows:

YRK53103A – YORK RB420 Domestic use

Lifetime frame & 1 year on all other parts.

All warranty coverage extends only to the original retail purchaser from the date of purchase. BOYLES FITNESS' obligation under this Warranty is limited to replacing or repairing, at BOYLES' option, the product or parts therein. Any enquiries relating to warranties or spare parts must be directed to Service 07 3272 7010 .

For efficient processing of your enquiry please have relevant date of purchase, retailer name you purchased the item from and the brand on the product. This warranty does not extend to any damage to a product caused by abuse, improper or abnormal usage (as detailed in this instruction manual), or repairs not provided by BOYLES. Nor does this warranty extend to products used for commercial or rental purposes. This warranty does not cover ordinary wear, tear and weathering, failure to follow directions, improper installation, improper maintenance or acts of God (such as damage caused by storms, lightning and by snow or ice). No other Warranty beyond that specifically set forth above is authorised by BOYLES.

Our sales and service centre has been set up to provide assembly assistance, replacement parts and accessories, and to efficiently handle all warranty related matters.

Phone 07 3272 7010

Hours 9:00am – 4:00pm Mon-Fri (excluding public holidays),

Email spares@boylesfitness.com.au

Website www.boylesfitness.com.au

BFE Warranty Policy – November 1 ^st 2013

  1. When purchased from an authorised BFE distributor the BFE warranty shall guarantee that all framework and components of your product are free from faulty manufacture. All faulty framework and components will be repaired or replaced as set out in this policy. All warranties in this policy apply to INDOOR HOME/DOMESTIC USE ONLY.
  2. These warranties do not apply to products used in commercial use applications.
  3. Warranty DOES NOT cover normal wear & tear and excludes faults due to misuse, abuse, incorrect assembly or lack of general maintenance.
  4. Warranty is applicable to products sold and placed within Australia only.
  5. IMPORTANT. Most of BFE products are pretested and we have inspectors checking all products prior to shipment. The number one reason for a fault is due to INCORRECT ASSEMBLY.

If you do have problems please go back to the start and double check your assembly and pay special attention to all WIRING connections. If you have accidentally cut or damaged the wiring please let us know and we will be happy to send you a new set at no-charge.

If you have done this and are confident you have double checked your assembly and are still having problems please email our service department at service@boylesfitness.com.au including your best contact details, proof of purchase, serial number and a brief explanation of what is wrong.

Emailing is the quickest and most reliable way to get your service request processed. Once we have your details we will either call or email you back with the next steps. The quickest way, once we determine the problem and send you a replacement part, is that we can talk you through over the phone on how to fit it.

If it is deemed by our service tech that it is too difficult, we can arrange (where available) a service technician.

NOTE. If we arrange for a service technician ( where applicable) and it is found that it is not a manufactures fault and found to be an assembly issue , normal wear and tear, transport damage or misuse then there will be a call out fee of \$140 depending on location. (Surcharge applies for non-metro areas)

WARRANTY TERMS- Warranty commences from the date of purchase from the retail store. Warranty only applies to the original purchaser and is NON transferable. Warranty is void if the serial number of the product has been removed or tampered with.

Warranty does not apply to defects, faults or failures due to:

(a) Defects caused during assembly or failure to assemble to the assembly manual provided. Assembly errors include but are not limited to damaged wiring harness, stripped crank arms and or pedals and bolts used in the wrong locations.
(b) Lack of general maintenance and or failure to service or maintain the equipment in accordance with the user manual specifications and recommendations.
(c) Power Surges. The computers, control boards and motors are very sensitive to power fluctuations. You must use a surge protector on all items that plug into your mains power otherwise your electronics will not be covered by this warranty. You can purchase these from numerous retailers.
(d) User negligence, abnormal or excessive use, misuse, abuse or transport damage.
(e) Repairs, alterations or modifications by NON BFE authorised service technician.
(f) Accident, fire, flood or malicious damage by third person.
(g) Ordinary wear and tear.
(h) Failure to keep the product in a clean, dry environment causing rust. You should wipe off any sweat and moisture after each training session.
(i) Any products sold or placed in an application or the incorrect environment that is not recommended by BFE or as not stipulated in the owner's manual such as a commercial / rental environment will void the warranty set forth by BFE

BFE will have the option to repair or replace any product which requires attention under the warranty.

NOTE: Lifetime refers to the warranty coverage of the units expected service life. NOT the lifetime of the purchaser.

Servicing/Spare Parts - As with any mechanical equipment general maintenance should be performed on a regular basis by an authorised retailer or service technician. This will ensure longevity of the product and ensure that it is kept working in optimum condition. Failure to properly maintain your equipment may lead to safety issues and may also void the warranty.

You should only use genuine BFE replacement parts otherwise the warranty will be void.

Freight Costs:

The cost of freighting the replacement part under warranty to the customer shall be free of charge. Your requirement is to return the faulty part via the pre-paid postal service which we will supply.

Returned Goods:

The unauthorised return of parts or product shall be refused and placed in the hands of the carrier at the cost of the shipper. Return authorisations can be obtained from BFE head office only.

Service Department hours: Monday to Friday between 9.00am and 4pm

Service Phone Number: 07 3272 7010

PLEASE NOTE: that Authorised service technicians do not reside in all areas of this vast country. If you live beyond the reasonable service area of a metropolitan area, BFE may not be able to support the labour portion of the product warranty. Alternatively you can return (at your cost) your product to the closest BFE repair centre, where it will be fixed at no charge under the warranty period.

Metropolitan Area- defined as no more that 50km from G.P.O in all capital cities.

Disclaimer:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a 'Major failure' and for compensation for any other Reasonable foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if the goods fail to be of an acceptable quality and the failure does not amount to a major failure.

BFE does not assume, nor authorise any representative or other person to make or assume for BFE, any warranties whatsoever, whether expressed or implied, in, in connection with the sale, service, or shipment of our products.

BFE reserve the right to make changes and improvements in our products and specifications without incurring any obligation to similarly alter products previously purchased.

This warranty operates in addition to other rights and remedies available to consumer's rights under the Australian Consumer Law.

Y

YORK®

FITNESS

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Product information

Brand : York Fitness

Model : RB420

Category : Home trainer