HGPRO838 - Security Camera iGET - Free user manual and instructions

Product Type	Security Camera
Brand	iGET
Model	HGPRO838
Image Sensor	1/2.7" Progressive Scan CMOS
Resolution	2560 x 1440 (4MP)
Lens	4mm, F2.0, Fixed
Night Vision	30m IR Range
Field of View	78° Horizontal, 42° Vertical
Dimensions	185 x 80 x 70 mm
Weight	520 g
Power Supply	DC 12V, 1A, External Power Adapter
Power Consumption	≤10W
Motion Detection	Yes, with Push Notification
Two-Way Audio	Built-in Microphone and Speaker
Storage	Micro SD Card up to 128GB, Cloud Storage
Connectivity	Wi-Fi 802.11 b/g/n, 2.4GHz
IP Rating	IP65 (Weatherproof)
Operating Temperature	-20°C to 50°C
Compatibility	iOS, Android App
Mounting	Wall or Ceiling Mount Bracket Included
Cleaning	Wipe with a soft dry cloth; avoid solvents
Safety Certifications	CE, FCC, RoHS
Spare Parts & Repairability	Contact iGET support for genuine parts; repair by qualified technicians

Frequently Asked Questions - HGPRO838 iGET

How do I set up the iGET HGPRO838 security camera for the first time?

Download the iGET app from the App Store or Google Play. Create an account, then plug in the camera and wait for the status light to flash. Open the app, select 'Add Device', and scan the QR code on the camera. Follow the in-app instructions to connect to your Wi-Fi.

Can I view the camera remotely on my smartphone?

Yes, after setup you can view live footage anytime via the iGET app on your smartphone or tablet. Ensure the camera is powered on and connected to the internet.

Does the camera support night vision?

Yes, it features infrared night vision with a range of up to 30 meters, providing clear black-and-white footage in complete darkness.

What type of storage does the HGPRO838 support?

It supports local storage via a microSD card (up to 128GB, not included) and optional cloud storage subscriptions for continuous recording.

How do I reset the camera to factory settings?

Press and hold the reset button on the camera for about 10 seconds until you hear a voice prompt. The camera will reboot and enter pairing mode.

Is the camera weatherproof?

Yes, it has an IP65 rating, meaning it is protected against dust and water jets, suitable for outdoor use.

Can I get alerts when motion is detected?

Yes, motion detection is supported. You can enable push notifications in the app settings. The camera will send an alert to your phone when movement is detected.

How do I clean and maintain the camera?

Clean the lens and housing with a soft, dry cloth. Avoid using harsh chemicals or solvents. Ensure the camera is turned off before cleaning.

What should I do if the camera is not connecting to Wi-Fi?

Check that the Wi-Fi network is 2.4GHz (5GHz not supported). Ensure the camera is within range of the router. Restart both the camera and router, and try resetting the camera.

Where can I find spare parts for the HGPRO838?

Authentic spare parts are available through iGET authorized service centers. Contact iGET customer support for assistance. Repairs should be performed by qualified technicians.

USER MANUAL HGPRO838 iGET

HOPF085 2M 07CS18 | © 2016 HOMEGUARD

Exterior view of a white home security camera with black lens and mounting flange (no visible text or symbols)

Heat-sensing Bullet CCTV Camera

Instruction Manual - HGPRO838 / EN

BE PROTECTED & HIGH-ACCURACY MOTION ALERT

Welcome Thank you for choosing HOMEGUARD

Introduction Connecting the Camera

Each Homeguard Bulk camera is supplied with a mounting kit for attaching it to a wall or ceiling. Before you a fix the camera in position, please ensure the cable is of adequate length to reach the DVR. We also recommend you by the camera with the DVR before mounting it, to ensure it is in good working order, and help diagnose any problems created when installing it.

Be Protected & High-accuracy Motion Alert:

• Cutting edge full HD camera with 1080p video surveillance technology to deter thieves, safeguard loved ones, protect your property & cut the cost of crime.
- Seeing is believing from this 1080p full HD camera (2.0 Mogapixels) with a 92^ viewing angle to see high detail over a wider fold of view.
- Latest infrared cut filter & powerful LEDs producing night vision up to 10Cr / 30m, weatherproof IP65.
- State-of-the-art PIR motion sensor designed for security applications & optimized to reliably detect people but also cars, large pets and other large heat-generating objects.
- With more accurate motion detection you have more reliable notifications & activity-triggered recording, eliminating false triggers due to the wind, leaves falling, bugs, rain & more, saving you hard drive space & playback time (when combined with a DVD).
- The HGPRO 836 Camera is perfect addition to Homeguard's HGOVK 440C Series HD DVR Security Systems if you need extra surveillance.

graph LR
    A["Input"] --> B["Power Input"]
    B --> C["Cable"]
    C --> D["Bus"]
    D --> E["Output"]

    subgraph Stage 1
        F["Input"] --> G["Power Input"]
        G --> H["Cable"]
        H --> I["Bus"]
        I --> J["Output"]

    subgraph Stage 2
        K["Input"] --> L["Cable"]
        L --> M["Bus"]
        M --> N["Output"]

    subgraph Stage 3
        O["Output"] --> P["Cable"]
        P --> Q["Bus"]
        Q --> R["Output"]

To adjust the camera's position, loosen the screws at the base of the camera and the pilot point on the arm, as well as the locking ring on the bracket. The camera is now free to be positioned at any angle. Once positioned, tighten both screws and locking ring again.

Mounting the Camera Camera Location Tips

The camera can be mounted only a flat surface using screws. The surface must have sufficient strength to hold the camera.
- Position the camera in the location you want to mount it, and mark the screw holes on the surface to position the screws. Then, using appropriate screws for the surface you're fixing the camera to, secure the camera in place.
- If you're mounting to a wooden surface, then screw the camera directly to the surface.
- if you're mounting to a masonry surface (pricks, concrete or similar), then you'll need to use wall plugs.

Aiming the camera

1. Loosen the screw (uss an Allen key) to adjust the camera's orientation. This enables you to rotate the camera so no matter what direction it is facing, your images will be the right way up. Tighten the screw is secure in place.
2. Losen the screw to sit the camera up and down. Tighten the screw to secure in place.
3. To pan the camera left and right, loosen the screw and position accordingly. Tighten the screw to secure in space.

1. What you want to monitor and where you'll get the best view of it.
2. How you're going to connect the cameras to your monitoring system, remember that cables and connectors should be kept out of the weather.
3. How to keep the cameras out of harm's way. It's recommended to mount your camera at an elevated position.
4. Place your camera as close to the area of interest as practicable. The best position is from about 13ft/4m above looking slightly down, keeping in mind the details you are looking for.
5. Think about the most likely way a potential offender may approach your home, use your cameras to give you the best coverage of these areas.
6. Run cables inside a wall cavity or other protected enclosure, and ensure that all wiring and connectors are insulated and protected from moisture.
7. Don't put your cable near five electrical wiring. AC electricity generates radio "noise" which can interfere with the signal from your camera.

All movements, including objects that don't matter like falling leaves, bugs and rain, will trigger motion detection.

Moving heat-generating objects, such as people, large animals and vehicles will trigger motion detection.

Indicate visual, 40-50 images show an even the normal

What Can I Do with this CameraNew PIR Motion Technology

What's in the box Specifications

Bulal OCTV Camera

BNC C:1k

Power Adaplot

Instruction Manual

Warning Sticker

Fings

Item Description
Sensor	Colour 1/2, "2.0V"
Horizontal Resolution	PAL: 25fps @ 1050F, NTSC: 30fps @ 1060°
Viewing Angel	92°
PIR Detection Angle	120°
PIR Detection Distance	7M/23ft
Minimum Illumination	0-01LUX
Scanning System	Progressive
S/N Ratio	± 40 dB (AGC Off)
AGC	Auto/Manual
White Balance	Auto
Exposure Mode	EE
Gamma Correction	0-45
IF LEDs	45mm 16Pcs
Night Vision Range	30m/100'
Weatherproof	IP66

Troubleshooting

No picture / signal

- 1080p cameras are compatible with 1090p HD DVR recorders. 720p cameras are compatible with 720p & 1080p HD DVR recorders.

- Ensure connections are properly connected,

- Ensure the camera power supply is plugged in.

Picture is too bright

- Ensure your camera isn't pointed directly at a source of light (e.g. sun or spot light).

• Move your camera to a different location.

Picture is too dark

- Check the brightness and contrast settings of the DVR or monitor.

Night vision is not working

- The night vision activates when light levels crop. The areas may have too much light

Picture is not clear

- Check the camera lens for dirt, dust, spiderwebs. Clean the lens with a soft, clean cloth.

• Make sure that the cable run is within the imitations specified in the section 'Cable Extension Options'.

Bright spot in video when viewing camera at night

- Night vision reflects when pointing a camera at a window. Move the camera to a different location.

Warranty & Support

All the products sold are covered by 24 months warranty from the date of invoice.

Warranty Instructions:

1. Please contact us when the product is caused by its own fault within 2 year warranty.

2. Please mail us your written warranty card as soon as possible after purchasing our products so that we can repair or replace the

product to its original operation condition. Or the company will not deal with it.

1. Please write the truth on the warranty card.

2. Paid for repairing sa follows:

A. Equipment failure caused by human operation

B. Equipment failure caused by not conforming to the using environment

C. No warranty card

D. Warranty expired

Product model

Product serial number: ____

Purchase date:

User name

Contact person:

Telephone:

CE FC 0 X O

Note: Please keep the warranty card for the better service.

For technical support, please contact us [e-mail]