HGPRO838 - Security Camera iGET - Free user manual and instructions
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| Product Type | Security Camera |
| Brand | iGET |
| Model | HGPRO838 |
| Image Sensor | 1/2.7" Progressive Scan CMOS |
| Resolution | 2560 x 1440 (4MP) |
| Lens | 4mm, F2.0, Fixed |
| Night Vision | 30m IR Range |
| Field of View | 78° Horizontal, 42° Vertical |
| Dimensions | 185 x 80 x 70 mm |
| Weight | 520 g |
| Power Supply | DC 12V, 1A, External Power Adapter |
| Power Consumption | ≤10W |
| Motion Detection | Yes, with Push Notification |
| Two-Way Audio | Built-in Microphone and Speaker |
| Storage | Micro SD Card up to 128GB, Cloud Storage |
| Connectivity | Wi-Fi 802.11 b/g/n, 2.4GHz |
| IP Rating | IP65 (Weatherproof) |
| Operating Temperature | -20°C to 50°C |
| Compatibility | iOS, Android App |
| Mounting | Wall or Ceiling Mount Bracket Included |
| Cleaning | Wipe with a soft dry cloth; avoid solvents |
| Safety Certifications | CE, FCC, RoHS |
| Spare Parts & Repairability | Contact iGET support for genuine parts; repair by qualified technicians |
Frequently Asked Questions - HGPRO838 iGET
How do I set up the iGET HGPRO838 security camera for the first time?
Download the iGET app from the App Store or Google Play. Create an account, then plug in the camera and wait for the status light to flash. Open the app, select 'Add Device', and scan the QR code on the camera. Follow the in-app instructions to connect to your Wi-Fi.
Can I view the camera remotely on my smartphone?
Yes, after setup you can view live footage anytime via the iGET app on your smartphone or tablet. Ensure the camera is powered on and connected to the internet.
Does the camera support night vision?
Yes, it features infrared night vision with a range of up to 30 meters, providing clear black-and-white footage in complete darkness.
What type of storage does the HGPRO838 support?
It supports local storage via a microSD card (up to 128GB, not included) and optional cloud storage subscriptions for continuous recording.
How do I reset the camera to factory settings?
Press and hold the reset button on the camera for about 10 seconds until you hear a voice prompt. The camera will reboot and enter pairing mode.
Is the camera weatherproof?
Yes, it has an IP65 rating, meaning it is protected against dust and water jets, suitable for outdoor use.
Can I get alerts when motion is detected?
Yes, motion detection is supported. You can enable push notifications in the app settings. The camera will send an alert to your phone when movement is detected.
How do I clean and maintain the camera?
Clean the lens and housing with a soft, dry cloth. Avoid using harsh chemicals or solvents. Ensure the camera is turned off before cleaning.
What should I do if the camera is not connecting to Wi-Fi?
Check that the Wi-Fi network is 2.4GHz (5GHz not supported). Ensure the camera is within range of the router. Restart both the camera and router, and try resetting the camera.
Where can I find spare parts for the HGPRO838?
Authentic spare parts are available through iGET authorized service centers. Contact iGET customer support for assistance. Repairs should be performed by qualified technicians.
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