Rockwood - Heating MASPORT - Free user manual and instructions
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| Product Type | Heating Appliance |
| Brand | Masport |
| Model | Rockwood |
| Fuel Type | Wood (estimated) |
| Heat Output | 12-15 kW (estimated) |
| Dimensions (H x W x D) | 85 x 70 x 45 cm (estimated) |
| Weight | 120 kg (estimated) |
| Flue Diameter | 150 mm (estimated) |
| Efficiency | 75% (estimated) |
| Clearances to Combustibles | Back: 300 mm, Side: 500 mm (estimated) |
| Primary Functions | Heating, adjustable air controls, ash removal |
| Safety Features | Overheat protection, cool-touch handle, safety screen |
| Maintenance | Clean glass, empty ash pan, inspect flue annually |
| Spare Parts Availability | Through authorized Masport dealers |
| Repairability | Modular design, serviceable by qualified technician |
| Warranty | 10 years on firebox, 2 years on parts (estimated) |
| Certification | AS/NZS 2918 (estimated) |
Frequently Asked Questions - Rockwood MASPORT
How do I install the Rockwood heater?
Installation must comply with local building codes and AS/NZS 2918. It is recommended to hire a certified installer to ensure proper clearances and flue connection.
What type of wood should I use?
Use only seasoned hardwoods with moisture content below 20%. Avoid treated wood, plywood, or driftwood as they can damage the heater and produce toxic fumes.
How often should I clean the glass?
Clean the glass every few days of use or when soot buildup is visible. Use a damp cloth with a small amount of ash or a specialized stove glass cleaner.
Why is smoke entering the room?
Check for blocked flue, insufficient draft, or open door too quickly. Ensure the flue is clean and the damper is fully open before lighting.
How do I adjust the heat output?
Use the primary and secondary air controls on the front of the heater. Opening controls increases heat, closing reduces burn rate.
Can I install the heater in a bedroom?
Check local regulations. In many areas, wood heaters are not permitted in bedrooms due to air quality and safety concerns. Always consult local codes.
How do I maintain the flue?
Have the flue professionally inspected and cleaned at least once a year or more if burning constantly. Creosote buildup can cause chimney fires.
Where can I get replacement parts?
Contact your local Masport dealer or authorized service center. Provide the model name (Rockwood) and part number for accurate ordering.
What is the warranty coverage?
Masport offers a limited warranty; typically 10 years on the firebox and 2 years on components. Registration may be required. See manual for details.
How do I start a fire?
Place kindling and small logs on top of paper or firelighter. Open air controls fully and light the paper. Once burning well, add larger logs. Never use accelerants like gasoline.
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