WA16N6780CV - Washing machine SAMSUNG - Free user manual and instructions

Product Type	Top loading washing machine
Model	WA16N6780CV
Dimensions (W x D x H)	637 mm x 701 mm x 1095 mm
Net Weight	47.0 kg
Power Supply	AC 220-240 V / 50 Hz, 360-420 W
Max Load Capacity	16.0 kg
Spin Speed	720 rpm
Water Pressure	0.05 - 0.78 MPa (0.5 - 8.0 kg·f/cm²)
Key Features	Water Jet, Built-in Sink, Eco Tub Clean, Smart Check, Child Lock, Delay End, Intensive Wash, Activ Dual Wash
Safety Features	Child Lock with forced drain, door lock during cycles, anti-flood system (drain on overflow code OC)
Maintenance	Lint filter (front/rear), pump filter (applicable models), mesh filter, detergent drawer cleaning; Eco Tub Clean cycle for drum hygiene
Spare Parts & Repairability	Contact Samsung service center for genuine parts; do not attempt self-repair
General Information	User manual available in PDF; Smart Check via Samsung Washer app; multiple wash cycles (Normal, Energy Saving, Quick Wash, etc.)

Frequently Asked Questions - WA16N6780CV SAMSUNG

How do I start a wash cycle?

Press Power, select a cycle using the Cycle Panel, adjust settings if needed, then press and hold Start/Pause.

What does the '4C' error code mean?

The 4C code indicates a water supply issue. Check that water taps are open, hoses are not clogged or frozen, and the mesh filter is clean. Ensure sufficient water pressure.

How can I clean the lint filter?

Press down the upper area of the filter case to remove it, unlock the cover, clean with running water and a brush, then reinsert until you hear a click.

Why is the washing machine vibrating excessively?

Ensure the machine is on a level floor and not touching any objects. Adjust levelling feet. Redistribute the load evenly to avoid imbalance.

How do I activate Child Lock?

Press Power, then hold down Wash Time and Rinse Times simultaneously for 3 seconds. The indicator blinks. To deactivate, repeat the same.

Can I delay the end of a cycle?

Yes. Select a cycle, press Delay End repeatedly to set the desired finish time (up to 24 hours), then press Start/Pause. The machine will start automatically to finish at that time.

What should I do if water leaks from the machine?

Check all hose connections are tight. Ensure the drain hose is correctly inserted and not kinked. Avoid overloading. If using a high-pressure water supply, close the tap slightly.

How do I use the Water Jet feature?

Open the door, lower the Built-in sink, press Water Jet to supply water for hand-washing. You can reuse the water in the main cycle or drain it using Activ Dual Wash.

What is the Smart Check function?

Smart Check allows self-diagnosis via the Samsung Washer app. Press and hold Rinse Times + Spin Time for 3 seconds to enter the mode, then use the app to scan the display for problem details.

How often should I run Eco Tub Clean?

It is recommended to run Eco Tub Clean every 1-3 months. The indicator will blink after a cycle when cleaning is needed. Run the cycle with an empty tub to remove bacteria and odors.

USER MANUAL WA16N6780CV SAMSUNG

What you need to know about the safety instructions 3

Important safety symbols 3

Important safety precautions 4

Installation 10

What's included 10

Installation requirements 12

Step-by-step installation 13

Before you start 20

Prewash (Water Jet & Built-in sink) 20

Detergent guidelines 21

Smart Check 22

Laundry guidelines 23

Operations 28

Control panel 28

Simple steps to start 29

Auto cycles 30

Special features 31

Maintenance 33

Cleaning 33

Troubleshooting 38

Checkpoints 38

Information codes 42

Specifications 45

Specification sheet 45

2 English

Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine's many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

Safety information

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.

4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.

6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

Safety information

Critical installation warnings

WARNING

The installation of this appliance must be performed by a qualified technician or service company.

- Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
• Plug the power plug into the wall socket so that the cord is running towards the floor. If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

- Frost may cause the tubes to burst.

Do not use an electric transformer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

- Failure to do so may result in electric shock or fire due to electric leakage.

Critical usage warnings

WARNING

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service center.

• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung Customer Service.

- Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.
• A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the lid.

- If trapped inside the product, children may suffocate to death.

English 7

Safety information

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

- This may result in electric shock, fire, or an explosion.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not insert your hand or a metal object under the washing machine while an operation is in progress.

• This may result in injury.

Do not attempt to repair, disassemble, or modify the appliance yourself.

- Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

- When the appliance needs to be repaired or reinstalled, contact your nearest service center.

- Failure to do so may result in electric shock, fire, problems with the product, or injury.

- In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

- Failure to do so may result in electric shock or fire.

Do not put your hand into the spinning tub during the spin cycle.

- This may result in injury. If the tub does not stop spinning within 15 seconds after you open the lid, contact your nearest Samsung Customer Service.

Do not let children (or pets) play in or on your washing machine.

The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

Do not use the water to exceed 50 °C when using the hot water in your washing machine.

Plastic parts may be deformed or damaged, and this may result in electric shock or fire.

Usage cautions

CAUTION

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

- Failure to do so may result in discoloration, deformation, damage, or rust.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

- This may result in electric shock, fire, problems with the product, or injury.

Do not press the buttons using sharp objects such as pins, knives, fingernails, etc.

• This may result in electric shock or injury.

Critical cleaning warnings

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use the a strong acidic cleaning agent.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

- Failure to do so may result in electric shock or fire.

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What's included

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer center or the retailer.

01 Door

04 Water Jet

07 Water hose (Cold)

10 Power cord

02 Built-in sink

05 Levelling feet

08 Lint filter (Front)

11 Drain hose

03 Detergent drawer

06 Control panel

09 Lint filter (Rear)

NOTE

• Availability of parts with an asterisk (*) depends on your model.
• Door: Make sure to keep the door closed while the washing machine is operating.
• Lint filter: This collects lint that builds up from the laundry being washed.
• Levelling feet: Adjust the feet to level the washing machine on a flat floor.

Installation

Installation requirements

Electrical supply and grounding

WARNING

• AC 220-240 V / 50 Hz fuse or circuit breaker is required.
• Use an individual branch circuit specific to the washing machine.
• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.

Levelling

• To prevent tumbling or noise, install the washing machine on a solid, flat floor without a platform or bricks.
• Keep the washing machine at 10 cm from each adjacent wall.

Water supply

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water hose fittings on a regular basis.

Drain

• Make sure the drain hose is not clogged.
- We recommend a standpipe in height of 90-100 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
The standpipe specifications mentioned here are only applicable to pump-type models.

Step-by-step installation

STEP 1 Select a location

Location requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
- Adequate room for ventilation and wiring
- The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source

STEP 2 Adjust the levelling feet

Mechanical assembly diagram showing a spring-loaded component with a labeled section A (no text or symbols beyond label)

Diagram showing two mechanical components with directional arrows indicating motion, labeled B (no text or symbols present)

Unpack the product package.

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet (A).

2. Level the washing machine by manually adjusting the levelling feet.

3. When levelling is complete, tighten the nuts (B) if provided (some models may not have the nuts).

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children's reach.

English 13

Installation

STEP 3 Connect the water hose

Connect the water hose to the water tap.

1. Remove the adaptor (A) from the water hose (B).

Illustration of a hand using a screwdriver to adjust a mechanical component (no text or symbols present)

1. Use a Phillips screwdriver to loosen four screws on the adaptor.

1. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).

Illustration of a hand using a tool to adjust a pipe fitting with a valve (no text or symbols)

1. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

2. Turn part (C) in the arrow direction to tighten it.

1. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound.

Diagram showing a pipe being inserted into a valve with an arrow indicating direction (no text or symbols)

1. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.

Illustration of two faucet components with water droplets, shown in magnified views (no text or symbols)

1. Open the water tap and check if there are any leaks around the connection areas.

- If there are water leaks, repeat the steps above.

Installation

Illustration of a faucet with a valve and a valve inserted into a base, showing fluid flow direction (no text or symbols)

- If using a screw type of water tap, connect the water hose to the water tap as shown.

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service center. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

NOTE

• After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards.
• Use a standard type of water tap. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.

STEP 4 Position the drain hose

Illustration of hands holding a coiled pipe fitting (no text or symbols)

Illustration of a hand gripping a cylindrical object with a ring, against a plain background (no text or symbols)

General type

1. Press and hold down the joint ring, and insert it into the drain hose.

2. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible. Adjust the length of the drain hose as needed.

Installation

Pump type (Applicable models only)

1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring.

NOTE

• The position (side or rear) of the drain outlet depends on the model.
  • Availability of the hose cap depends on the model.

• Connect the other end of the drain hose to a standpipe or basin that is positioned 90-100 cm (*) from the floor.

WARNING

Make sure the end of the drain hose is not submerged by water. Otherwise, the washing machine may suffer serious damage.

CAUTION

- Do not exceed 3 m (*) for the total length of extended hoses.

- Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor.

- Do not run the drain hose under the bottom of the machine.

Simple line drawing of two mechanical components with no text or symbols

STEP 5 Power on

Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine.

Before you start

Prewash (Water Jet & Built-in sink)

CAUTION

• Do not abuse Water Jet. Excessive use of Water Jet increases water consumption.
• When running water to the tub, do that gently. Otherwise, water may overflow the tub.

Line drawing of a hand inserting a small component into a car interior (no text or symbols)

Illustration of hands washing a cloth inside a washing machine (no text or symbols visible)

Water Jet and Built-in sink help you hand-wash before the washing machine starts operation. Water Jet is available only when the door is open with the water level set to less than High. For prewashing, use the Built-in sink that is designed to facilitate the hand-wash.

1. With the door open, lower the Built-in sink, and put clothes to prewash on it.
2. Press Water Jet to supply water to the Built-in sink, and hand-wash.
3. When done, you can either reuse the water in the main cycle or simply drain.
   • To reuse the water, run the water down to the tub manually.
   • To drain the water, press Activ Dual Wash, and then select Drain.

NOTE

• If you want to hand-wash while the machine is operating, press Start/Pause to stop operation, and then follow steps 1-3 above.
• If you open both the door and the Built-in sink, lower the Built-in sink manually for prewashing.

- For the first-time use, Water Jet supplies water to the detergent drawer for 1 second to extract air from the water hose. After the first use, Water Jet stops automatically after 5 minutes of water supply.

- Do not use for other than prewashing, such as washing shoes or animals.

Detergent guidelines

Illustration of a hand using a tool to adjust or remove a mechanical component, with a downward arrow indicating rotation (no text or symbols present)

To add a laundry-specific detergent, follow these steps:

1. Open the door then the Built-in sink to reveal the tub.
2. Locate the detergent drawer, and slide it open.
3. Apply powder detergent as recommended by the manufacturer. Do not exceed the max line that is marked on the wing distributor.
4. If necessary, apply fabric softener as appropriate. Do not exceed the max line that is marked on the rinse cap.

CAUTION

• Make sure to use detergent as appropriate. An excessive amount of detergent may not dissolve well.

Before you start

Smart Check

To enable this function, you must first download the Samsung Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function.

The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

1. Press and hold Rinse Times + Spin Time simultaneously for 3 seconds to enter the Smart Check mode.
2. The washing machine starts the self-diagnosis procedure and displays an information code if a problem is detected.
3. Run the Samsung Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine's display so that the mobile device and the washing machine face each other. Then, the information code will be recognized automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE

• The function name, Smart Check, may differ depending on the language.
• If there is strong reflected light on the washing machine display, the app may fail to recognize the information code.
• If the app fails to recognize the Smart Check code consecutively, enter the information code manually onto the app screen.

Laundry guidelines

Checkpoints

• Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or color to the white towel.
• Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with detergent.
• Wrinkle-processed clothes made of wool must be specially treated by tightening them with threads before washing. Remove the threads after washing and drying is complete.

CAUTION

• Do not place or keep blankets in the tub.
• Do not put candles or a heat source in or on the washing machine.

• Do not wash these clothes:

• Neckties, brassieres, jackets, suits, and coats can be easily deformed by shrinking or discoloring on the surface. These clothes are mostly made of rayon, polynosic, cuff, and/or blended fabric.

• Wrinkle-processed, embossed, or resin processed clothes easily deform merely by soaking in water.
• Clothes that are easily discolored made from cotton, wool, wrinkled silk, leather wear and accessories, and leather ornamented clothes and accessories.
• Waterproof sheets, mattresses, or wool quilts, rain covers, fishing jackets and trousers, skiwear, sleeping bags, diaper covers, sweat suits, vehicle covers for automobiles, bicycles, and motorcycles, bath rugs, and other waterproof items.

Before you start

STEP 1 Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Color: Separate whites from colors.
- Size: Mixing different-sized items together in the tub improves the washing performance.
- Sensitivity: Follow the cloth-specific instructions on the care label of delicate items such as pure, new woollen items, curtains, and silk items.

NOTE

Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 Empty pockets

Empty all the pockets of your laundry items, and remove dirt and/or soils from them.

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the tub.
• Turn clothing with buttons and embroideries inside out.
• If pants or jacket zippers are open while washing, the tub may be damaged.
• Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before washing.

STEP 3 Use a laundry net or wash certain items separately

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Cashmilon, large volume garments, and lightweight clothes (lace-decorated clothes, lingerie, nylon stocking, and synthetic fabrics) may float on water during washing and cause problems to the machine. Use the laundry net or wash them separately.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

CAUTION

Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quillets) in water before you run a cycle.

• Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
• Regardless of the size, blankets or quilts are safer and cleaner to wash one item at a time. Two different-sized blankets in the same load may compromise the drying performance due to unbalanced loads.

To input a blanket

Fold the blanket as shown, and then put it on the plastic area (A) of the tub before inserting into the tub.

graph TD
    A["Raw Material"] --> B["Add Food"]
    B --> C["Add Paper"]
    C --> D["Add Box"]
    D --> E["Stacked Bread"]
    E --> F["Final Product with Packaging"]
    G["No Plastic"] --> H["Shipped Cover"]
    H --> I["Open Box"]
    I --> J["Shipped Cover"]
    J --> K["Shipped Box"]

Before you start

STEP 4 Prewash (if necessary)

• To remove stains and dirt on collars, sleeves, hems, and pockets, apply detergent lightly and brush off.
• Use powder or liquid detergents. Do not use soap, as this may remain on the tub after washing.
• Prewash white socks, sleeves, and collars with a little detergent and a brush.

CAUTION

Make sure the laundry is inserted completely.

• Any exposed part of the laundry may cause damage to the machine or the laundry itself, or a water leak.
  • Make sure the laundry does not exceed the plastic area (A) in the above figure.

STEP 5 Determine the load capacity

Make sure the laundry does not exceed the plastic area (A) in the figure on page 25.

Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak.

NOTE

When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended load capacity is 3.5kg or less.

CAUTION

If the laundry is unbalanced and the "Ub" information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance and cause damage to the machine or the laundry itself.

STEP 6 Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

CAUTION

• Use an appropriate amount of detergent. Excess amounts of detergent do not produce much improvement in washing results but cause damage to the laundry due to deteriorated rinsing performance.
• Bleach is strong alkali in nature, causing damage to or discoloration of the laundry.
• Use a longer or added rinse cycle when using powder detergent that is very likely to remain on the laundry and cause bad odors after washing is complete.
• If an excessive amount of detergent is used especially in cold water, the detergent doesn't dissolve well, ending up with contaminated laundry, hoses, and/or tub.
• In case of timed washing, do not apply detergent directly to laundry or the tub. The laundry may be discolored. Use the detergent drawer.
• When washing wool using the Wool cycle, use only a neutral detergent to avoid discoloring the laundry.

NOTE

• Follow the detergent manufacturer's recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse process, blocking the drain outlet.

Operations

Control panel

01 Cycle Panel	Press the button repeatedly to select a desired cycle listed above each button. For more information, see the Cycle overview section on page 30.Cycle 1: Normal, Energy Saving, Aqua Preserve, Colors / DarksCycle 2: Ao - Dai, Baby Care, Towels, BeddingCycle 3: Quick Wash, Rinse + Spin, Spin, Eco Tub Clean
02 Display	Displays the current cycle information and estimated time remaining, or an information code if the washing machine needs to be checked.
03 Water Level Press	to change the water level manually.
04 Wash Time Press	to adjust the wash time between 3 to 30 minutes.
05 Rinse Times	Press to change the number of rinses (maximum 5 rinses).
06 Spin Time Press	to select a different spin time.
07 Delay End	Press to finish the wash at a specified time. To cancel the Delay End settings, simply turn off the washing machine. You can set the Delay End time up to 24 hours.
08 Intensive Wash	Press this button when the laundry is heavily soiled and needs to be washed intensively.The cycle time will be increased if Intensive Wash is on.
09 Alarm Off	You can turn the sound on or off for all cycles. When the sound is off, turns on.
10 Activ Dual Wash	This button provides two options, and is available only when the washing machine is stopped or in standby.Save (default): Select to reuse water remaining in the tub after using Water Jet. The water will be used for the main cycle.Drain: Select to drain water that remains after using Water Jet.When draining is complete, the washing machine switches to Water Save mode automatically.
11 Power	Press to turn on/off the washing machine.
12 Start/Pause	Press and hold to start an operation, or press to stop an operation temporarily.

Simple steps to start

1. Press Power to turn on the washing machine.
2. Select a cycle in the cycle panel.
3. Change the cycle settings (water level, wash time, rinse count, and/or spinning time) as necessary.
4. To add an option such as Delay End and Intensive Wash, press the corresponding button.
5. Press and hold Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.
2. Select a different cycle, and repeat steps 2-3 above if necessary.
3. Press and hold Start/Pause again to start the new cycle.

Operations

Auto cycles

Cycle Description
Cycle 1	Normal	For most fabrics including cottons, linens, and normally soiled items.
	Energy Saving	Select this if you want to produce powerful cleaning performance.
	Aqua Preserve • Use this to save the energy.
	Colors / Darks • For bright or dark colored casual items.
Cycle 2	Ao - Dai • Using it when clothes need washing carefully.
	Baby Care	Featuring a high-temperature wash and extra rinses to help remove the remaining detergent effectively.
	Towels • For bath towels, washcloths, and mats.
	Bedding	For bulky items such as comforters, blankets, and sheets.For best results, wash only a single type of bedding.
Cycle 3	Quick Wash	For lightly soiled items that you want to finish washing quickly.
	Rinse + Spin	For loads that need rinsing only or to add rinse-aided fabric softener to.
	Spin	Featuring an additional spin process to effectively remove moisture from laundry.
	Eco Tub Clean	Select this to clean the tub. The powerful spinning force removes impurities and bad odors from inside the tub.A blinking reminds you that it is time to clean the tub using Eco Tub Clean. For details, see the Cleaning section in this manual.

Special features

Child Lock

Child Lock is designed to prevent accidents by children or infants, such as drowning.

1. Press Power.
2. To activate the Child Lock, hold down Wash Time and Rinse Times simultaneously for 3 seconds. The indicator blinks.
3. To deactivate the Child Lock, hold down Wash Time and Rinse Times simultaneously for 3 seconds. The indicator turns off. If the tub has contained water, simply restart the machine and hold down two buttons simultaneously for 3 seconds to deactivate the Child Lock.

With the Child Lock enabled

• You can still manipulate on the control panel while the door is closed. If you open the door, an information code (CL, dC) appears with an alarm. Then, the machine starts forced draining after 30 seconds in order to prevent infant or child accidents such as drowning.
• Only when water supply is complete, the Child Lock becomes active.
• If the door leaves open for 30 seconds with the tub containing water, the machine drains the water with the "CL" code, which you cannot stop.
• To add detergent or more laundry in the tub, or to change the cycle settings, you must first deactivate the Child Lock.

WARNING

If you open the door with the Child Lock enabled, the machine starts forced draining to prevent accidents such as drowning.

NOTE

The Child Lock remains active after you power off the machine. You cannot deactivate the Child Lock as long as the "CL" code appears on the display. But, you can deactivate when the "dC" code appears by holding down two buttons simultaneously.

Operations

Delay End

You can set the washing machine to finish a cycle later. The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then, change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press and hold Start/Pause. The lamp indicator next to the Delay End button turns on, and the timer starts.
4. To cancel Delay End, restart the washing machine by pressing Power.

Real-life case

You want to finish a two-hour cycle 3 hours from now. To do this, add the Delay End option to the current cycle with a 3-hour setting, and then press and hold Start/Pause at 2:00 p.m. The washing machine starts operating at 3:00 p.m. and ends at 5:00 p.m. Provided below is the timeline for this example.

Maintenance

Cleaning

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

Exterior

- Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panels.

Eco Tub Clean

Regularly run this cycle to clean the tub and to remove bacteria from it.

1. Makes sure the tub is completely empty.
2. Press Power to turn on the washing machine.
3. Press Cycle 3 to select Eco Tub Clean. You can also use Delay End with Eco Tub Clean.
4. Press and hold Start/Pause.

CAUTION

Only run Eco Tub Clean when the tub is completely empty. This may cause damage to the laundry or a problem with the washing machine.

Eco Tub Clean reminder

• The indicator reminds you of cleaning the tub when necessary. If you happen to see the indicator blinking after washing is complete, remove the laundry and run the Eco Tub Clean cycle.
• You can ignore this reminder and continue to run cycles normally because this is not a system failure. However, the reminder remains active for 6 consecutive cycles immediately after each cycle is complete.
• The reminder is activated once every 1-3 months, depending on the cycle count.
• To keep the tub clean, it is recommended to run Eco Tub Clean on a regular basis.

Built-in sink

1. Open the door, and use a cloth or sponge to clean the Built-in sink.
2. Press Water Jet to supply water to the board. Use this water to rinse the board.

Maintenance

Lint filter

Hand holding a battery with a downward arrow indicating compression or disassembly (no text or symbols present)

1. Press down the upper area of the filter case to remove.

2. Unlock the cover, and clean the filter with running water and a brush.

3. When cleaning is complete, close the cover and reinsert the filter case to the original position. You will hear a clicking sound when the filter case fits in.

Illustration of a hand holding a mobile phone with directional arrows indicating movement (no text or symbols)

Pump filter (applicable models only)

Illustration of a hand using a mechanical switch to adjust a component (no text or symbols visible)

1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove.

Illustration of hands installing or adjusting a small component on a sink (no text or symbols visible)

1. Clean the filter with running water and a soft brush.

Hand holding a mechanical knob with a curved arrow indicating rotation (no text or symbols)

1. Reinsert the filter, and turn clockwise until it locks into position.

Maintenance

Mesh filter

Hand holding a tool interacting with a mechanical component (no text or symbols visible)

1. Use pliers to pull out the mesh filter from inside the water inlet as shown.

2. Use a soft brush to clean the mesh filter with running water.

3. Reinsert the filter. Make sure it is tightened against water leaks.

Diagram of a pipe connection with a valve and bulb, showing directional flow (no text or symbols)

Line drawing of a pipe fitting attached to a wall-mounted component (no text or symbols)

Detergent drawer

1. Open the door and then the Built-in sink to reveal the detergent drawer.
2. Slightly lift up the front edge of the drawer, and then slide it open.
3. Remove the wing distributor (A) and rinse cap (B) from the drawer.

Illustration of hands using a tool to clean or wash a water bottle into a basin (no text or symbols)

1. Clean the drawer as well as the distributor and rinse cap with running water and a soft brush.

Illustration of a hand holding a fan inside a computer case with an arrow pointing to the fan (no text or symbols present)

1. When complete, close the rinse cap and reinsert the distributor. Then, reinsert the detergent drawer.

Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem Action
Does not turn on.	Make sure you use rated power for the product.Make sure the power cord is completely plugged in.Check the fuse or reset the circuit breaker.
Does not start.	Make sure the door is closed.Make sure the water taps are open.Make sure to press or tap Start/Pause to start the washing machine.Make sure Child Lock is not activated.Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.Was the door opened during the spinning cycle? Close the door, and press or tap Start/Pause to resume.The machine enters Standby or is in a soaking cycle. Please wait.Check the fuse or reset the circuit breaker.
Water is not supplied.	Make sure you press or tap Start/Pause after selecting the water supply.Make sure the water taps are open.Is the filter net at the water supply hose connector clogged? Clean the filter net by brushing with a toothbrush.Is the water supply cut off? If the water supply is cut off, close the tap and power off.Straighten the water supply hoses.Open and close the door, then press or tap Start/Pause.If the water pressure is low, it takes longer to start washing.If the water level is not as high as necessary or lower than expected, use the level selector to adjust the water level.
After a cycle, detergent remains in the automatic dispenser.	Make sure the washing machine is running with sufficient water pressure.Make sure the detergent drawer is properly inserted.Remove and clean the detergent drawer, and then try again.
Vibrates excessively or makes noise.	Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine.Make sure the washing machine is not contacting any other object.Make sure the laundry load is balanced.Make sure the laundry is spread evenly in the washing machine. Spread out the laundry evenly and start again.Make sure the space around the washing machine is free of objects.Humming is produced normally during operation.Objects such as coins can cause noise. Remove these objects from the washing machine after washing is complete.
Stops.	Plug the power cord into a live electrical outlet.Check the fuse or reset the circuit breaker.Close the door, and press or tap Start/Pause to start the washing machine. For your safety, the washing machine will not spin unless the door is closed.Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start.Make sure the inlet hose screens at the taps are not clogged. Periodically clean the screens.This problem occurs temporarily due to low voltages, and will be solved when power recovers.
The Eco Tub Clean alarm does not turn off.	When the machine is diagnosed to be cleaned, the indicator blinks for an hour. This recurs 6 consecutive times until you run the Eco Tub Clean cycle. This is normal, and not a system failure. To keep the tub clean, it is recommended to run the cycle once every 1-3 months.

Troubleshooting

Problem Action
Fills with the wrong temperature water.	Fully open both water taps.Make sure the temperature selection is correct.Make sure the hoses are connected to the correct water taps.Flush water lines.Disconnect the hoses and clean the screens. The hose filter screens may be clogged.While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.While the washing machine fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected.This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.
Door (Lid) locked or will not open.	While the washing machine is operating, press or tap Start/Pause to stop the washing machine.It may take a few moments for the door lock mechanism to disengage.
Does not drain and/or spin.	Check the fuse or reset the circuit breaker.Make sure the electrical voltage is normal.Make sure the washing machine is plugged in.Make sure the drain hose is pointed downward. (Natural drain models only)Make sure the drain hose is not clogged.Make sure the drain hose is not kinked.Straighten the drain hose. If there is a drain restriction, call for service.Close the door, and press or tap Start/Pause. For your safety, the washing machine will not spin unless the door is closed.
Load is wet at the end of the cycle.	Use the High or Extra High spin speed. (Applicable model only)Use high efficiency (HE) detergent to reduce oversudsing.Load is too small. Small loads (one or two items) may become unbalanced and not spin completely.
Leaks water.	Make sure all hose connections are tight.Make sure the water supply hose's rubber packing is in the correct position. Screw tightly again.Make sure the end of the drain hose is correctly inserted and secured to the drain system.Avoid overloading.Use high efficiency (HE) detergent to prevent oversudsing.Make sure the water supply hose is not kinked.If the water supply is too strong, water may leak. Close the water tap a little.Make sure water is not leaking from the water tap. If so, repair the water tap.
Excessive suds.	Use high efficiency (HE) detergent to prevent oversudsing.Reduce the detergent amount for soft water, small loads, or lightly soiled loads.Non-HE detergent is not recommended.
The spin basket or drain/supply hose is frozen.	Use warm water to disconnect the water supply hose and drain hose. Soak them in warm water.Fill the spin basket with warm water, and then wait for about 10 minutes.Put a hot towel on the drain hose connector.Reconnect the water supply hose and drain hose, and check if water is supplied properly.
Water drains out immediately.	Make sure the drain hose is not clogged, and is hung over the drain hose hook. Fill the spin basket halfway with water, and try spinning again.Lift the end of the drain hose to prevent water from draining.Fill the spin basket halfway with water, and then run spinning after releasing the drain hose.Make sure the drain hose is installed correctly. See the installation section of this user manual and adjust the position of the drain hose as instructed.
Stains on clothes.• Clean the magic filter.
Has odors.	Excessive suds collect in recesses and can cause foul odors.Run cleansing cycles to sanitize periodically.Dry the washing machine interior after a cycle has finished.

If a problem persists, contact a local Samsung service center.

Troubleshooting

Information codes

If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code Action
1C	The WaterLevel sensor is not working properly.Check WaterLevel Sensor wire harness.If the information code remains, contact a customer service center.NOTEWhen the washing machine displays “1C”, the washing machine drains for 3 minutes and thePowerbutton is inoperative during this time.
3C	Check the motor for operation.Try restarting the cycle.If the problem continues, call for service.
4C	Water is not supplied.Make sure the water taps are open.Make sure the water hoses are not clogged.Make sure the water taps are not frozen.Make sure the washing machine is operating with sufficient water pressure.Make sure that the cold water tap and the hot water tap are properly connected.Clean the mesh filter as it may be clogged.NOTEWhen the washing machine displays “4C”, the washing machine drains for 3 minutes and thePowerbutton is inoperative during this time.
4C2	Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, the laundry may be deformed with some cycles.
5C	Water is not draining.Make sure the drain hose is not frozen or clogged.Make sure the drain hose is positioned correctly, depending on the connection type.Clean the debris filter as it may be clogged.Make sure the drain hose is straightened all the way to the drain system.If the information code remains, contact a customer service center.
9C1	The electronic control needs to be checked (Over Voltage Error).Check the PCB and wire harness.Check if power is supplied properly.If the information code remains, contact a customer service center.
9C2	Low voltage detectedCheck if the power cord is plugged in.If the information code remains, contact a customer service center.
AC6	Inverter Communication problemCheck the Inverter PCB and wire harness.If the information code remains, contact a customer service center.
dC	Operating the washing machine with the door open.Make sure the door is properly closed.Make sure laundry is not caught in the door.
HC	High temperature heating check.If the information code remains, contact a customer service center.

Troubleshooting

Code Action
LC	Check the drain hose.Make sure the end of the drain hose is placed on the floor.Make sure the drain hose is not clogged.If the information code remains, contact a customer service center.NOTEWhen the washing machine displays “LC”, the washing machine drains for 3 minutes and thePowerbutton is inoperative during this time.
OC	Water is overflowed.Restart after spinning.If the information code remains on the display, contact a local Samsung service center.
PC	When position of the clutch can't be detected.If the information code remains, contact a customer service center.
PC1	After position of the clutch is detected, if the signal of the clutch hall goes wrong.If the information code remains, contact a customer service center.
Ub	Spinning does not work.Make sure laundry is spread out evenly.Make sure the washing machine is on a flat, stable surface.Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display.
Ur	Display for additional rinsing.Show additional rinsing is sensing unbalance.Method of releasing the display.Any key input.

If any information code keeps appearing on the screen, contact a local Samsung service center.

Specifications

Specification sheet

Type		Top loading washing machine
		WA14N6780C* WA16	N6780C*
Max load (kg) Washing 14.0 16.0
Power consumption (W)	AC 220-240 V / 50 Hz	360 - 420
Dimensions (mm) W 637 x D 701 x H 1075 W 637 x D 701 x H 1095
Net weight (kg) 47.0
Water pressure (MPa (kg·f/cm3)) 0.05 - 0.78 (0.5 - 8.0)
Spin speed (rpm) 720

NOTE

• Asterisk (*) means variant model and can be varied (0-9) or (A-Z).
• The design and specifications are subject to change without notice for quality improvement purposes.

English 45

Memo

Memo

SAMSUNG

QUESTIONS OR COMMENTS?

COUNTRY CALL OR VISIT US ONLINE AT
VIETNAM	1800 588 889 (OTH)1800-588-855 (HHP)	www.samsung.com/vn/support

DC68-03892C-00

Máy giặt

Hướng dẫn sử dụng

WA14N6780C*/WA16N6780C*

Nội dung

Thông tin an toàn 3

Mechanical assembly diagram showing a spring-loaded component with a labeled section A (no text or symbols beyond label)

Mechanical assembly diagram showing two stages of a device with directional arrows indicating motion (no text or symbols)

Mở gói sản phẩm.

Diagram showing a hand holding a screwdriver inserted into a mechanical component with four circular parts (no text or symbols present)

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Diagram showing a pipe being inserted into a valve with an arrow indicating direction (no text or symbols)

Illustration of two faucet components with magnified insets showing internal structure (no text or symbols)

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Loại thông thường

Diagram showing two mechanical components with a cross mark and a circle, no text or symbols present

Line drawing of a hand inserting a small card into a car interior (no text or symbols)

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Hand holding a device with a black arrow pointing to the handle (no text or symbols visible)

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Illustration of a hand using a mechanical switch to adjust a component (no text or symbols visible)

Illustration of hands cleaning a sink with a tool, no text or symbols present

Hand holding a mechanical component with a circular arrow indicating rotation (no text or symbols)

Hand holding a tool interacting with a wall-mounted component (no text or symbols visible)

Diagram of a pipe connection with a valve and bulb, showing directional flow (no text or symbols)

Diagram of a pipe fitting with attached circular components, no text or symbols present

Ngăn chứa xà phòng

Illustration of hands washing a sink with a faucet above (no text or symbols)

Illustration of a hand holding a fan inside a device with an arrow indicating rotation (no text or symbols)