ENVY X2-11 - Tablet HP - Free user manual and instructions
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| Product Type | 2-in-1 Tablet with Detachable Keyboard Dock |
| Model | HP ENVY X2-11 |
| Operating System | Microsoft Windows 8 (preinstalled) |
| Display | 11.6-inch touchscreen (estimated) |
| Processor | Intel Atom (typical for model) |
| Memory | 2 GB or 4 GB DDR3 (typical) |
| Storage | 32 GB or 64 GB eMMC (typical) |
| Wireless Connectivity | WLAN (802.11 a/b/g/n), Bluetooth 4.0, NFC |
| Ports | USB 2.0 (2), HDMI, headphone/microphone combo, Digital Media Slot (SD/SDHC/SDxC/UHS/MMC), docking connector |
| Cameras | Front webcam (HD) and rear webcam with LED flash |
| Audio | Beats Audio, internal dual microphones, stereo speakers |
| Power Input | 15 V DC, 1.33 A (19.95 W) |
| Battery | Dual battery design: tablet battery + keyboard dock battery (factory-sealed, not user-replaceable) |
| Dimensions (Tablet approx.) | 300 x 190 x 10 mm (11.8 x 7.5 x 0.4 in) |
| Weight (Tablet + Dock) | Approximately 1.5 kg (3.3 lbs) |
| Keyboard Dock | Detachable with TouchPad, function keys, and additional USB port |
| Touch Gestures | Supported on screen and TouchPad (tap, scroll, pinch, rotate, edge swipes) |
| Digital Pen | Optional (uses AAAA battery) |
| BIOS | Setup Utility (BIOS) with administrator and power-on passwords |
| Operating Environment | Temperature: 5°C to 35°C (operating), -20°C to 60°C (non-operating); Humidity: 10% to 90% (operating, non-condensing) |
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USER MANUAL ENVY X2-11 HP
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2012
Document Part Number: 693653-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
Table of contents
1 Starting right .... 1
Best practices 1
Fun things to do .... 1
More HP resources 2
2 Getting to know your computer .... 3
Tablet edge components 3
Display 6
Keyboard dock 8
Top 8
TouchPad 8
Lights 9
Keys 10
Right side 11
Left side 12
Releasing the tablet from the keyboard dock 13
Locating system information 14
Changing your tablet's settings 15
One-finger slide 21
Tapping 21
Scrolling 22
Pinching/stretching 22
Rotating (select models only) 23
Edge swipes 23
Right-edge swipe 23
Left-edge swipe 24
Top-edge swipe and bottom-edge swipe 25
Setting touch screen preferences 26
Using the on-screen keyboard 27
Using the digital pen (select models only) 28
Finding your hardware and software information 29
Locating hardware 29
Locating software 29
Updating the software installed on the computer 29
3 Connecting to a network 30
Connecting to a wireless network 30
Using the wireless controls 30
Using the wireless key 30
Using operating system controls 31
Using a WLAN 31
Using an Internet service provider 31
Setting up a WLAN 32
Configuring a wireless router 32
Protecting your WLAN 32
Configuring HDMI audio settings 43
Cameras 43
5 Navigating using the keyboard, touch gestures and pointing devices 44
Using the TouchPad 45
Using the keyboard and mouse 46
Using the keys 46
Using the action keys 46
Using Microsoft Windows 8 shortcut keys .... 47
Using the hot keys 48
6 Managing power 49
Initiating Sleep and Hibernation 50
Initiating and exiting Sleep 50
Enabling and exiting user-initiated Hibernation 51
Setting password protection on wakeup 52
Using the power meter and power settings 53
Selecting a power plan 54
Running on battery power 54
Factory-sealed battery 54
Finding battery information 54
Conserving battery power 55
Identifying low battery levels 55
Resolving a low battery level 55
Resolving a low battery level when external power is available 55
Resolving a low battery level when no power source is available 55
Resolving a low battery level when the computer cannot exit Hibernation ..... 56
Updating programs and drivers 62
Cleaning your computer 62
Cleaning the display, sides, and cover 63
Cleaning the TouchPad and keyboard 63
Traveling with or shipping your computer 63
9 Securing your computer and information 65
Using passwords 65
Setting Windows passwords 66
Setting Setup Utility (BIOS) passwords 66
Using Internet security software 67
Using antivirus software 67
Using firewall software 67
Installing software updates 67
Installing Windows updates 67
Installing HP and third-party software updates 68
Securing your wireless network 68
Backing up your software applications and information 68
10 Using Setup Utility (BIOS) and System Diagnostics 69
Starting Setup Utility (BIOS) 69
Updating the BIOS 69
Determining the BIOS version 69
Downloading a BIOS update 70
Using System Diagnostics 71
11 Backing up, restoring, and recovering 72
Operating environment 79
13 Electrostatic Discharge 80
Index 81
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources.
Best practices
To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps:
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features. TIP: To quickly return to the Start screen from an open app or the Windows desktop, press the Windows® logo key (displays the Start screen) - If you haven't already done so, connect to a wired or wireless network. See details in Connecting to a network on page 30. - Become familiar with the computer hardware and software. Go to Getting to know your computer on page 3 and Finding your hardware and software information on page 29 for information. - Back up your computer. See Backing up, restoring, and recovering on page 72.

More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate product details, how-to information, and more, use this table.
| Resource Contents | |
| Setup Instructions | Overview of computer setup and features. |
| Windows 8 Basics guide | Overview of using and navigating with Windows® 8. |
| HP Support AssistantTo access HP Support Assistant, on the Start screen, select the HP Support Assistant app. For U.S. support, go tohttp://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/an/wwcontact_us.html. | A broad range of how-to information and troubleshooting tips. |
| Safety & Comfort GuideTo access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides, or go to http://www.hp.com/ergo. | Proper workstation setup.Guidelines for posture and work habits that increase your comfort and decrease your risk of injury.Electrical and mechanical safety information. |
| Worldwide support web pageTo get support in your language, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. | Online chat with an HP technician.Email support.Find support telephone numbers.Locate HP service center locations. |
| Regulatory, Safety and Environmental NoticesTo access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. | Important regulatory notices. |
| Limited Warranty*To access this guide, select the HP Support Assistant app, select My computer, and then select | |
2 Getting to know your computer
Tablet edge components
| Components Description | ||
| (1) | Power button | When the computer is off, press the button to turn on the tablet.When the computer is on, press the button briefly to initiate Sleep.When the computer is in the Sleep state, press the button briefly to exit Sleep.CAUTION:Pressing and holding down the power button will result in the loss of unsaved information.If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the tablet. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. In the search box, type power, select Settings, and then select Power options, or see Managing power on page 49.- or - To learn more about your power settings, on the Start screen, type o. In the search box, type power, select Settings, and then select Power options, or see Managing power on page 49. |
| (2) | Camera light (rear) Provides flash lighting for the camera. | |
| (3) | Webcam (rear) | Records video, captures still photographs, and allows video conferences and online chat by means of streaming video.To use the webcam, type o., and then select Camera. |
Components Description
| (7) | Docking port/power connector | Connects the tablet to the keyboard dock and connects an AC adapter. |
| (8)[3K42] | Audio-out (headphone) jack/Audio-in (microphone) jack | Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.NOTE: When a device is connected to the jack, the computer speakers are disabled.NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).NOTE: Stand-alone microphones and headphones with separate microphone jacks are not supported. |
Display
Component Description
| (1) | WLAN antennas (2)* | Send and receive wireless signals. |
| (2) | Internal microphones (2) | Record audio, automatically filtering out the noise around you and cancelling echoes. |
(3) Webcam (front) Records video and takes still photographs.

Swipe from the right edge of the TouchPad or touch screen to
Component Description
| (8) Near Field Communication (NFC) antenna | With HP TouchZone, you can wirelessly connect, communicate and transfer data/info to and from your Near Field Communication (NFC)-compatible |
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Keyboard dock
Top

Component Description
| (1) Alignment posts Align and attach the tablet to the keyboard dock. | ||
| (2) | Release latch | Releases the tablet. To release the tablet, slide the release latch to the left. |
| (3) | Docking connector | Connects the tablet to the keyboard dock. |
TouchPad
Component Description
| (2) | TouchPad zone | Reads your finger gesture to move the pointer or activate items on the screen. |
| (3) | Left TouchPad button Functions like the left button of an external mouse. | |
| (4) | Right TouchPad button Functions like the right button on an external mouse. | |
Lights
Component Description
| (1) Caps lock light | White: Caps lock is on.Off: Caps lock is off. | |
| (2) brand | Mute light | Amber: Computer sound is off.Off: Computer sound is on. |
Keys
| Component Description | ||
| (1) | esc key | Displays system information when pressed in combination with the fn key. |
| (2) | fn | Displays system information when pressed in combination with the esc key. |
| (3) | Windows logo key Returns you to the Start screen from an open app or the Windows desktop. | |
Right side

Component Description
(1) Digital Media Slot Supports the following digital card formats:
• Secure Digital (SD) Memory Card • Secure Digital Extended Capacity (SDxC) Memory Card • Secure Digital High Capacity (SDHC) Memory Card • Ultra High Speed MultiMediaCard (UHS/MMC)
(2) USB 2.0 port: Connects an optional USB device. (3) Power connector: Connects an AC adapter.
Left side

| Component Description | ||
| (1) | HDMI | HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component,or a high-speed HDMI device. |
| (2) | USB 2.0 port Connects an optional USB device. | |
| (3) | Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cable. Also connectsan optional headset microphone.WARNING! To reduce the risk of personal injury, adjust thevolume before using headphones, earbuds, or a headset. Foradditional safety information, see the Regulatory, Safety andEnvironmental Notices.NOTE: When a device is connected to the jack, the computerspeakers are disabled.NOTE: Be sure that the device cable has a 4-conductorconnector that supports both audio-out (headphone) and audio-in (microphone).NOTE: Stand-alone microphones and headphones withseparate microphone jacks are not supported. | |
Releasing the tablet from the keyboard dock
To release the tablet from the keyboard dock, follow these steps:
- Slide the release latch on the keyboard dock to the left (1).
- Lift and remove the tablet (2).
Locating system information
Important system information is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support:
Serial number, Product number, Warranty period, Regulatory and wireless certification information
Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard.
Changing your tablet's settings
You can change view and screen brightness.
Changing your tablet's view
Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view.
- To change the view of your tablet from landscape view to portrait view: Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).
- To change the view of your tablet from portrait view to landscape view: Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).
Adjusting your tablet's autorotate lock
To adjust your tablet's autorotate lock:
- Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap Settings.
- Tap the Screen icon at the bottom right. Tap the autorotate lock icon to lock your current tablet screen in place and to prevent rotation. The icon displays a lock symbol when autorotate lock is active. To turn off the autorotate lock, tap the autorotate lock icon again.
Adjusting your tablet's screen brightness
To adjust the screen brightness:
- Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap Settings.
- Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen brightness.
NOTE: From the Windows desktop, you can also tap the Power Meter icon in the notification area.
Using TouchPad gestures

NOTE: TouchPad gestures are not supported in all apps.
Tapping
To make an on-screen selection, use the Tap function on the TouchPad.
- Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it.

NOTE: Press and hold on the TouchPad to open a help screen that provides information about the selected item.

Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image.

Pinching/zooming
Pinching and zooming allow you to zoom out or in on images or text.
- Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart.
- Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.

Rotating (select models only)
Rotating allows you to turn items such as photos.
- Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock.
NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It may not be functional for all apps.

Flicking (select models only)
Flicking allows you to navigate through screens or quickly scroll through documents.
- Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right.

Right-edge swipe
The right-edge swipe accesses the charms, which let you search, share, start apps, access devices, or change settings.
- Swipe your finger gently from the right edge to display the charms.

Top-edge swipe
The top-edge swipe allows you to open apps available on the Start screen.
IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.
- Swipe your finger gently from the top edge to display available apps.

Left-edge swipe
The left-edge swipe accesses your recently opened apps so that you can switch between them quickly.
- Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps.

Using touch screen gestures
A touch screen computer allows you to control items on the screen directly with your fingers.
TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse.
One-finger slide
The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object.
- To scroll across the screen, lightly slide one finger across the screen in the direction you want to move.
NOTE: When many apps are displayed on the Start screen, you can slide your finger to move the screen left or right.
• To drag, press and hold an object, and then drag the object to move it.


Scrolling
Scrolling is useful for moving the pointer up, down, left, or right on a page or image.
- Place two fingers on the screen and then drag them in an up, down, left, or right motion.


Rotating (select models only)
Rotating allows you to turn items such as photos.
- Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock.
NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps.


Left-edge swipe
The left-edge swipe accesses your recently opened apps so that you can switch between them quickly.
• Gently swipe your finger inward from the left edge of the display bezel to switch between recently-opened apps. • Without lifting your finger, swipe back toward the left edge to display all recently opened apps.

Top-edge swipe and bottom-edge swipe
The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer.
- Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen.
- Tap All apps to view available apps.

Setting touch screen preferences
| Mode Steps | |
| 1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.2. Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen instructions. | |
| To change or create flick assignments:1. On the Start screen, type c, and then tap Control Panel.2. Tap Hardware and Sound, tap Pen and Touch, and then tap the Flicks tab.3. Tap Navigational flicks and editing flicks, and then tap Customize.4. Follow the on-screen instructions to change or create a flick assignment.5. Tap OK. | |
These preferences are specific to the touch screen and the computer.
Using the on-screen keyboard
You may want to enter data into a data field. This may be required when you set up a wireless network configuration or a weather reporting location, or when you access user accounts on Internet sites. The computer has an on-screen keyboard that is displayed when you need to enter such information into data fields.
- To display the keyboard, tap in the first data field. Tap the small keyboard icon that is displayed.
-or-
Tap the keyboard icon right side of the notification area.
- To enlarge the size of the on-screen keyboard, tap the lower-right corner and drag it to the desired size.
- Tap each character, continuing until you have spelled out the name or word that you are entering into the data field.

NOTE: Action keys do not display or function on the on-screen keyboard.

NOTE: Suggested words may be displayed at the top of the keyboard. If an appropriate word is displayed, tap it to select it.
- Tap enter on the keyboard.
Using the digital pen (select models only)

To insert the battery in the pen:
- Unscrew the cap from the pen.
- Insert the battery in the pen.
- Replace the cap on the pen.
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
- From the Start screen, type c, and then select Control Panel.
- Select System and Security, and then in the System area, click Device Manager.
A list displays all the devices installed in your computer.
Locating software
To find out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top of the TouchPad to display the Apps toolbar, and then select the All apps icon.
Updating the software installed on the computer
Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory.
Some updates may affect the way the computer responds to optional software or external devices. Many updates provide security enhancements.
Update the operating system and other software installed on the computer as soon as the computer is connected to the Internet. Access the updates on the HP Web site at http://www.hp.com.
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
- Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.
- Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
Mode Steps

- Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
- Type network and sharing in the search box, and then select Network and Sharing Center.
- From the Start screen, type 2, and then select Settings.
- Type network and sharing in the search box, and then select Network and Sharing Center.
For more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other devices and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.
- A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of devices and accessories and can separate critical network functions.
- A home or small office WLAN typically uses a wireless router, which allows several wireless and wired devices to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider • A wireless router (2) (purchased separately) A wireless computer (3)

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired devices can be connected to the network to access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.
Configuring a wireless router
For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless device to the router by using the network cable provided with the router. When the device successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
- Be sure that the WLAN device is on.
- From the Windows desktop, tap or click the network status icon in the notification area, at the far right of the taskbar.
- Select your WLAN from the list.
- Click Connect.
- If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
4 Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.
Multimedia features
Here are some of the entertainment features on your computer.

Component Description
| (1) Camera light (rear) Provides flash lighting for the camera. | ||
| (2) Webcam (rear) Records video, captures still | photographs, and allows videoconferences and online chat by meansof streaming video.To use the webcam, type c:, and thenselect Camera. | |
| (3) Volume button Controls speaker volume. | To increase speaker volume, pressthe + edge of the button.To decrease speaker volume, pressthe - edge of the button. | |
| (4) [30WS] | Audio-out (headphone) jack/Audio-in(microphone) jack | Connects optional powered stereospeakers, headphones, earbuds, aheadset, or a television audio cable.Also connects an optional headsetmicrophone. |

Component Description
(1) Internal microphones (2) Record sound. (2) Webcam (front) Records video, captures still photographs,
allows you to video conference and chat online using streaming video.

Swipe from the right edge of the
TouchPad or touch screen to display the charms, tap Search, and then tap the search box. type c. and then select Camera from the list of applications.
or

From the Start screen, type c,
Component Description
| (7) | b key | Enables or disables Beats Audio whenpressed in combination with theInkey. | |
| Beats Audio is an enhanced audio featurethat provides a deep, controlled bass whistemaintaining a clear sound. Beats Audio isenabled by default. | |||
| You can also view and control the basssettings through the Windows operatingsystem. To view and control the bassproperties, open the Beats Audio ControlPanel. | |||
| To open Beats Audio Control Panel, fromthe Start screen on the keyboard dock, typec, selectControl Panel, selectHardwareand Sound, and then select Beats AudioControl Panel. | |||
| (8) | HDMI | HDMI port Connects an optional video or audio device,such as a high-definition television, anycompatible digital or audio component, or ahigh-speed HDMI device. | |
Using the webcams
The computer has two integrated webcams, which are powerful social networking tools that allow you to communicate up close with friends and colleagues, next door or on the other side of the world. With the webcams, you can stream video with your instant messaging software, capture and share video, and take still photos.
To start the webcams,
Mode Steps

- Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
- Type c., and then select Camera from the list of applications.

From the Start screen, type ::, and then select Camera from the list of applications.
For details about using the webcam, refer to the software Help for the app.
Using audio
On your HP computer, you can download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.
Connecting speakers
You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out jack) on your computer or on a docking station.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring HDMI audio settings on page 43. Before connecting audio devices, be sure to adjust the volume.
Using Beats Audio
Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. You can experience Beats Audio through the computer's internal speakers, through external speakers connected to a USB port, or through Beats Audio headphones connected to the headphone jack.
Accessing Beats Audio Control Panel
Use Beats Audio Control Panel to view and manually control audio and bass settings.
To open Beats Audio Control Panel:
Mode Steps

- Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
- Type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel.

From the Start screen, type c., select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel.
Enabling and disabling Beats Audio
To be able to do this.
Mode Steps


- Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
- Type i:, tap Control Panel, tap Hardware and Sound, and then tap Sound
- When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound event, such as a beep or alarm, and then tap Test.
- On the Start screen, type ::, and then select Control Panel from the list of applications.
- Select Hardware and Sound, and then select Sound.
- When the Sound window opens, select the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and then click Test. You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
Mode Steps

- Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
- Type α , and then select Sound Recorder
- Click Start Recording and speak into the microphone. Save the file to your desktop.
- Open a multimedia program and play the recording

- From the Start screen, type s, and then select Sound Recorder.
- Click Start Recording and speak into the microphone. Save the file to your desktop.
- Open a multimedia program and play the recording.
Using video
Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.
To enhance your viewing enjoyment, use one of the video ports on the keyboard dock to connect an external monitor, projector, or TV. Your computer has a high-definition multimedia interface (HDMI) port, which allows you to connect a high-definition monitor or TV.

IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions.
Connecting an HDMI device

NOTE: To connect an HDMI device to your keyboard dock, you need an HDMI cable, sold separately.
To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions.
- Connect one end of the HDMI cable to the HDMI port on the computer.


NOTE: Adjust the screen resolution of the external device, especially if you choose the "Extend" option. From the Start screen on the keyboard dock, type c, and then select Control Panel from the list of applications. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results.
Configuring HDMI audio settings
HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
- From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices.
- On the Playback tab, select the name of the digital output device.
- Click Set Default, and then click OK.
To return the audio stream to the computer speakers:
- From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.
- On the Playback tab, click Speakers and Headphones.
- Click Set Default, and then click OK.
Cameras
Your tablet includes a front and rear integrated camera which are input devices that allow you to record video and capture still photographs.
5 Navigating using the keyboard, touch gestures and pointing devices
Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch gestures can be used on your computer's TouchPad or on a touch screen.

NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the keyboard dock.
Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard.
Action keys do not display or function on the on-screen keyboard of the tablet. Tablet models have special hot key functions on the keyboard to perform routine tasks.
Using the TouchPad
The TouchPad allows you to navigate the computer with simple finger movements.
You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse.
Turning the TouchPad off or on
To turn the TouchPad off or on, double-tap the TouchPad on/off button.

The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to manipulate items on the screen.
Using the keyboard and mouse
The keyboard and mouse allow you to type, select items, scroll and perform the same functions as using touch gestures. The keyboard dock allows you to use special action keys and hot keys to perform specific functions.

NOTE: Action keys do not display or function on the on-screen keyboard of the tablet.

TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop. Pressing the Windows logo key again will return you to the previous screen.

NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section.
Using the keys
Your computer has different ways to quickly access information or perform functions with certain key combinations.
Using the action keys

NOTE: Action keys do not display or function on the on-screen keyboard of the tablet.
An action key on the keyboard dock performs an assigned function. The icon on each of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for that key.
To use an action key function, press and hold the key.
The keyboard dock action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). See Using Setup Utility (BIOS) and System Diagnostics on page 69 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.
To activate the assigned function after disabling the action key feature on the keyboard dock, you must press the fn key in combination with the appropriate action key.
| Icon Key Description | |
| f4 Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor.This action key can also alternate images among other devices that are receiving video information from the computer. | |
| f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. | |
| f7 Bogins, pauses, or resumes playback of an audio CD. a DVD, or a BD. | |
| f8 Plays the next track of an audio CD or the next section of a DVD or a BD. | |
| f9 Decreases speaker volume incrementally as long as you hold down the key. | |
| f10 Increases speaker volume incrementally as long as you hold down the key. | |
| f11 Mutes or restores speaker sound. | |
| f12 Tums the wireless feature on or off.NOTE: A wireless network must be set up before a wireless connection is possible. | |
Using Microsoft Windows 8 shortcut keys
Microsoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help you with Windows 8 functions. Press the windows logo key in combination with the key to perform the action.

NOTE: Action keys do not display or function on the on-screen keyboard of the tablet.
| Shortcut key | Key | Description |
| + lab Switches between open apps. | ||
| + o Turns the autorotate lock feature off or on. | ||
| alt + 14 Closes an active app. | ||
Using the hot keys
A hot key is a combination of the fn key and either the esc key or the b key.
To use a hot key:
Briefly press the fn key, and then briefly press the second key of the combination.
| Function Hot key Description | ||
| Display system information. | In+osc | Displays information about system hardware components and the system BIOS version number. |
| Control the bass settings. | In+b | Enables or disables the Beats Audio bass settings.Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.You can also view and control the bass settings through the Windows operating system. To view and control the bass properties, open the Beats Audio Control Panel.To open Beats Audio Control Panel, from the Start screen on the keyboard dock tune -- select Control Panel, select Hardware and |
6 Managing power
Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.
Initiating Sleep and Hibernation
Microsoft® Windows has two power-saving states, Sleep and Hibernation.
- Sleep: The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and Exiting Sleep on page 50.
- Hibernation: The Hibernation state is automatically initiated if the battery reaches a critical level. In the Hibernation state, your work is saved to a hibernation file and the computer powers down.
NOTE: If you want to initiate Hibernation manually, you must enable Hibernation using Power Options. For more information, see Enabling and exiting user-initiated Hibernation on page 51.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
With the computer on, you can initiate Sleep in the following ways:
- Briefly press the power button.
Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Settings, tap the Power icon, and then tap Sleep.
-or-

From the Start screen, point to the upper-right or lower-right corner of the screen. When
the charms list opens, click Settings, click the Power icon, and then click Sleep.
Enabling and exiting user-initiated Hibernation
You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options:
- From the Start screen, type power, select Settings, and then select Power Options from the list of applications.
- In the left pane, click Choose what the power button does.
- Click Change Settings that are currently unavailable.
- In the When I press the power button area, select Hibernate.
- Click Save changes.
To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:
- From the Start screen, type power, select Settings, and then select Power Options from the list of applications.
- In the left pane, click Require a password on wakeup.
- Click Change Settings that are currently unavailable.
- Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5.
- Click Save changes.
Using the power meter and power settings
The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge.
- To display the percentage of remaining battery charge and the current power plan, on the Windows desktop, point over the power meter icon.
- To use Power Options, or to change the power plan, click the power meter icon and select an item from the list. From the Start screen, type power, select Settings, and then select Power Options from the list of applications.
Different power meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low or critical battery level.
Selecting a power plan
A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options from the list of applications.
The following power plans are available:
- HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware.
- Power saver. Saves power by reducing system performance and screen brightness where possible.
- High performance. Favors performance, but may use more energy. Your battery will not last as long between charges using this power plan. Click Show additional plans to select this power plan.
You can also create your own power plan and customize it to how you use the computer for your needs.
To use Power Options, from the Start screen, type power, select Settings, and then select Power Options from the list of applications.
Running on battery power
When a charged battery is in the tablet and the tablet is not plugged into external power, the tablet runs on battery power. If the tablet has a charged battery installed and the AC adapter is disconnected from the tablet, the tablet automatically switches to battery power and the display brightness decreases to conserve battery life. The battery in the tablet slowly discharges when the tablet is off and unplugged from external power. When the tablet is attached to the keyboard dock, the system is powered by the keyboard dock's battery until the battery reaches a critical level in the keyboard dock. At that time, the system switches to the tablet's battery.
Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the tablet, and other factors.
To access battery information, select HP Support Assistant from the Start screen, and then select Battery and performance.
Conserving battery power
Tips for conserving battery power and maximizing battery life:
• Lower the brightness on the display. • Select the Power saver setting in Power Options. • Turn off wireless when you are not using them. • Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. • Stop, disable, or remove any external media cards that you are not using. Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select models only) indicates a low or critical battery level. - or - The power meter icon on the Windows desktop shows a low or critical battery notification.

NOTE: For additional information about the power meter, refer to "Using the power meter" section.
The computer takes the following actions for a critical battery level:
- If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
- If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
- Connect the AC adapter to the computer and to external power.
- Exit Hibernation by pressing the power button.
Running on external AC power
For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box.
The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking/expansion device.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP specifically for this system.
CAUTION: To prevent damage to your system, do not use AC adapters from other tablets or computers.
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
- When charging or calibrating a battery
- When installing or modifying system software
- When writing information to a disc (select models only)
- When performing a backup or recovery
When you connect the computer to external AC power:
• The battery begins to charge. • The display brightness increases. • The power meter icon on the Windows desktop changes appearance.
When you disconnect external AC power, the following events occur:
• The computer switches to battery power. • The display brightness automatically decreases to save battery life.
Shutting down (turning off) the computer
CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer.
The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
Shut down the computer under any of the following conditions:
- When you are connecting an external hardware device that does not connect to a USB or video port
- When the computer will be unused and disconnected from external power for an extended period
To shut down the tablet when it is not connected to the keyboard dock:
Press the Windows logo key and the power button at the same time, and then select Shut Down.
Although you can turn off the computer by holding down the power button, the recommended procedure to shut down the computer is to use the Windows Shut Down command.
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button.
- Save your work and close all open programs.
- Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Settings, tap the Power icon, and then tap Shut Down.
-or-
From the Start screen, point to the upper-right or lower-right corner of the screen.
- When the charms list opens, click Settings, click the Power icon, and then click Shut Down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:
7 Managing and sharing information
Drives are digital storage devices that help you store, manage, share, and access information. Your computer has a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files.
For added capacity or functionality, connect an external drive (purchased separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera. A USB flash drive, connected to the Universal Serial Bus (USB) port on your computer, also allows quick data transfer. Some devices use the computer's power to run; others have their own power source. Some devices come with software that must be installed.

NOTE: For information about connecting external wireless devices, see Connecting to a network on page 30.

NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions.
Using a USB device
Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub.

NOTE: Some USB devices may not be supported when the computer is running on AC or battery power if they do not have their own AC adapters. More than one USB device may not be supported simultaneously when the computer is running on AC or battery power.
Connect the USB cable for the device to the USB port.
NOTE: The USB port on your computer may look slightly different from the illustration in this section.

A sound indicates that the device has been detected.
NOTE: The first time you connect a USB device, a message displays on the Windows desktop and an icon appears in the notification area, letting you know that the device is recognized by the computer.
Removing a USB device
CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device.
- Save your information and close all programs associated with the device.
- From the Windows desktop, tap or click the hardware icon in the notification area, at the far right of
Inserting and removing a digital storage card
To insert a digital storage card:
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card.
- Hold the card label-side up, with the connectors facing the computer.
- Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.

A sound indicates that the device has been detected.
To remove a digital storage card:
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card.
- Save your information and close all programs associated with the digital card.
- From the Windows desktop, tap or click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions.
8 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.
Improving performance
Everyone wants a fast computer and by performing regular maintenance tasks, using tools such as Disk Defragmenter and Disk Cleanup, you can drastically improve the performance of your computer. Also, as your computer gets older, you might consider installing larger drives and adding more memory.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently.
To run Disk Cleanup:
- From the Start screen, type disk, select Settings, and then select Free up disk space by deleting unnecessary files.
- Follow the on-screen instructions.

CAUTION: Avoid using the following cleaning products to clean your computer:
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer.
Cleaning the display, sides, and cover
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover.
Use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper towels, can scratch the computer.

NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris.
Cleaning the TouchPad and keyboard

CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are cleaning the computer. This can permanently damage internal components.
- To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an acceptable germicidal disposable wipe.
- To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension.

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.
Traveling with or shipping your computer
If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe.

CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyor belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
- If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline.
- If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE."
- If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. • If you are traveling internationally, follow these suggestions:
- Check the computer-related customs regulations for each country or region on your itinerary. Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances.
9 Securing your computer and information
Tablet security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.

IMPORTANT: Some security features listed in this chapter may not be available on your computer.
Tablet risk Security feature
| Unauthorized use of the computer Power-on password |
Computer viruses Antivirus software
| Unauthorized access to data Firewall software |
Unauthorized access to Setup Utility (BIOS) settings and Administrator password other system identification information
| Ongoing or future threats to the computer Software updates |
Unauthorized access to a Windows user account User password
Using passwords
• An ideal password is long and has letters, punctuation, symbols, and numbers. - Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Setting Windows passwords
| Password Function | |
| User password Protects access to a Windows user account. You may also set up your computer to require the user password to exit Sleep. See Setting password protection on wakeup on page 52 for more information. | |
| Administrator password Protects administrator-level access to computer contents. | |
| NOTE: This password cannot be used to access Setup Utility (BIOS) contents. | |
Setting Setup Utility (BIOS) passwords
| Password Function | |
| Administrator password | Must be entered each time you access Setup Utility (BIOS).If you forget your administrator password, you cannot access Setup Utility (BIOS).NOTE: The administrator password can be used in place of the power-on password.NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. |
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
- Open Setup Utility (BIOS) by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc.
- Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed, press f10.
- Use the arrow keys to select Security, and then follow the on-screen instructions.
Your changes take effect when the computer restarts.
Using Internet security software
When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. An antivirus program may be preinstalled on your computer. It is strongly recommended that you use an antivirus program of your choice in order to fully protect your computer.
Using antivirus software
Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
For more information about viruses, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your computer and/or network, or it can be a combination of both hardware and software.
There are two types of firewalls to consider:
- Host-based firewalls—Software that protects only the computer it is installed on.
To protect against security breaches and viruses, install all critical updates from Microsoft as soon as you receive an alert.
To be sure that all available updates are installed on the computer, observe these guidelines:
- Run Windows Update as soon as possible after you set up your computer. From the Start screen, type u, select Settings, and then select Windows Update. • Run Windows Update monthly thereafter.
- Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support.
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications when they become available.
If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software.
Securing your wireless network
When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 32.
Backing up your software applications and information
Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page 72.
10 Using Setup Utility (BIOS) and System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, and then quickly press the Windows logo key.
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoADose
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
- From the Start screen, select the HP Support Assistant app.
- Click Updates and tune-ups, and then click Check for HP updates now.
- Follow the on-screen instructions.
- At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
- From the Start screen, type e, and then select File Explorer.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.
To start System Diagnostics:
- Turn on or restart the computer, quickly press esc, and then press f2.
- Click the diagnostic test you want to run, and then follow the on-screen instructions.

*NOTE: If you need to stop a diagnostic test while it is running, press esc.
11 Backing up, restoring, and recovering
Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
- Creating recovery media and backups • Restoring and recovering your system
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
- As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
- As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.
NOTE: File History is not enabled by default, so you must turn it on.
For more information and steps for enabling Windows File History, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:
If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app.
If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. - If you want to restore the system to a previous state without losing any personal information, Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to a previous point, automatically created. For more information and steps for using Windows System Restore, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. - If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows Store, consider using Windows Refresh. This option does not require backing up data to another drive. See Using Windows Refresh for quick and easy recovery on page 75. - If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. For more information, see Remove everything and reinstall Windows on page 75. - If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only). Minimized Image Recovery installs only drivers and hardware essential applications. Other applications included in
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. NOTE: You may be prompted for your permission or password when using Refresh. See HP Support Assistant for more information.
To start Refresh:
- From the Start screen, point to the far-right upper or lower corner of the screen to display the charms.
- Click Settings.
- Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
- Under Refresh your PC without affecting your files, select Get started, and follow the on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT: This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain.
- Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
- Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options:
- System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
- Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.
- Factory Reset—Restores the computer to the state its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.
The HP Recovery partition (select models only) allows Minimized Image Recovery.
What you need to know
- HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
- Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. HP Recovery media must be used if the computer hard drive fails. • To use the Factory Reset or System Recovery options, you must use HP Recovery media.
- If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
To start HP Recovery Manager from the HP Recovery partition:
- Press f11 while the computer boots.
-or-
Press and hold f11 as you press the power button.
- Select Troubleshoot from the boot options menu.
- Select HP Recovery Manager, and follow the on-screen instructions.
Changing the boot order
If the computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.
To change the boot order:
- Insert the HP Recovery media you created.
- Restart the computer.
- Press and hold esc while the computer is restarting, and then press f9 for boot options.
- Select the optical drive or USB flash drive you want to boot from.
- Follow the on-screen instructions.
Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery.
Follow these steps to remove the HP Recovery partition:
12 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.
Input power Rating
Operating voltage and current 15Vdc 1.33A - 19.95W
DC plug of external HP power supply


NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
Operating environment
| Factor Metric U.S. |
| Temperature |
| Operating 5°C to 35°C 41°F to 95°F |
| Nonoperating -20°C to 60°C -4°F to 140°F |
| Relative humidity (noncondensing) |
| Operating 10% to 90% 10% to 90% |
| Nonoperating 5% to 95% 5% to 95% |
| Maximum altitude (unpressurized) |
| Operating -15 m to 3,048 m -50 ft to 10,000 ft |
| Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft |
13 Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
- If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover.
- Keep components in their electrostatic-safe containers until you are ready to install them.
- Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. • Use nonmagnetic tools.
- Before handling components, discharge static electricity by touching an unpainted metal surface of the component. • If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or installation, contact support.
Symbols/Numerics
(webcam front), identifying 6
A
action keys
decrease screen brightness
46
Help and Support 46
identifying 10
increase screen brightness 46
next track or section 47
play, pause, resume 47
previous track or section 47
switch screen image 47
volume down 47
volume mute 47
volume up 47
antivirus software, using 67
audio functions, checking 40
audio-out (headphone) jacks 5, 12, 35
B
BIOS
determining version 69
downloading an update 70
updating 69
Bluetooth device 30, 33
boot order
changing HP Recovery
Manager 77
buttons
left TouchPad 9
power 4
right TouchPad 9
TouchPad on/off 8
C
cables
USB 60
caps lock light, identifying 9
caring for your computer 62
checking audio functions 40
cleaning your computer 62
components
display 6
E
edge swipe gestures 23
edge-swipe gestures
top-edge swipe 25
electrostatic discharge 80
esc key, identifying 10
external AC power, using 57
external devices 60
F
firewall software 67
fn key, identifying 48
fun things to do 1
H
HDMI
configuring audio 43
HDMI port, connecting 42
HDMI port, identifying 12, 37
Hibernation
exiting 51
initiated during critical battery
level 55
HP Recovery partition 77 recovery 76 removing 77
hubs 59
input power 78
installing
critical updates 67
integrated front webcam, identifying 36
integrated rear webcam, identifying 4, 6, 35
internal microphone, identifying 36
internal microphones, identifying 6
Internet connection setup 32
Internet security software, using 67
J
jacks audio-out (headphone) 5, 12, 35
K
keyboard hot keys, identifying 48 keys
action 10
esc 10
Windows logo 10
L
mute light, identifying 9
0
operating environment 79
optional external devices, using 60
original system recovery 76
P
passwords
Setup Utility (BIOS) 66
Windows 66
pinching touch screen gesture 22
pinching TouchPad gesture 17
ports
HDMI 12, 37, 42
USB 2.0 11, 12, 36
power battery 54
power button, identifying 4
product name and number, computer 14
public WLAN connection 33
R
recovery 74, 75
HP Recovery Manager 76
starting 77
system 76
recovery partition 76
removing 77
recycle
computer 74, 75
refresh 75
setup of WLAN 32
Setup Utility (BIOS) passwords
66
shipping the computer 63
shutdown 58
Sleep
exiting 50
initiating 50
slots
Digital Media Slot 11
software
Disk Cleanup 62
software updates, installing 67
speakers, connecting 40
speakers, identifying 36
system information hot key 48
system recovery 76
system restore point
creating 73
restoring 74
T
Touch screen
touch screen, using 21
Touch screen gestures 23, 25
edge-swipe gestures 23, 24
one-finger slide 21
pinch 22
pinching 22
rotating 23
scrolling 22
TouchPad
buttons 9
identifying 8
USB devices
connecting 59
description 59
removing 60
USB hubs 59
using external AC power 57
using passwords 65
V
video 42
W
warranty period 14
webcam 38
webcam (front), identifying 36
webcam light, identifying 6, 36
Windows
backup 73
File History 73
Refresh 74, 75
reinstall 74, 75
remove everything and reinstall
option 75
reset 75
system restore point 73, 74
Windows logo key, identifying 10
Windows passwords 66
Windows updates, installing 67
wireless certification information
14
wireless controls
operating system 30
wireless network (WLAN)
connecting 33
Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. In the search box, type power, select Settings, and then select Power options, or see Managing power on page 49.- or -
To learn more about your power settings, on the Start screen, type o. In the search box, type power, select Settings, and then select Power options, or see Managing power on page 49.