DCH 296 - Range hood Defy - Free user manual and instructions

Product Type	Range hood (cooker hood)
Brand	Defy
Model	DCH 296
Power Supply	220-240V ~ 50Hz
Fan Speeds	3 (Low, Medium, High)
Lighting	2W LED (replaceable)
Grease Filters	Aluminium, removable and washable
Optional Odor Filter	Carbon pad filters (for recirculation)
Installation Type	Wall mounted or under cupboard
Minimum Distance (Electric Cooktop)	650 mm
Minimum Distance (Gas Cooktop)	750 mm
Venting Options	Recirculation (no duct) or external venting (horizontal/vertical)
Controls	Push buttons (Stop, Low, Medium, High, Light)
Material	Painted steel and stainless steel panels
Glass Deflector Panel	Yes, opens by pulling forward
Warranty	2 years parts and labor (conditions apply)
Included Accessories	Aluminium grease filters, mounting screws

Frequently Asked Questions - DCH 296 Defy

How do I install the Defy DCH 296 range hood?

The hood can be wall-mounted or installed under a cupboard. For wall mounting, mark keyhole slots and retainer holes on the wall, drill, insert rawl plugs, and hang the hood. For under cupboard installation, drill through the cupboard bottom and secure with M4 bolts. Ensure min. clearance above cooktop: 650 mm for electric, 750 mm for gas.

How often should I clean the grease filters?

Clean the aluminium grease filters regularly, at least once a month, depending on usage. Wash them with lukewarm water and dishwashing liquid, or in a dishwasher. If cleaning is no longer effective, replace the filters. Dirty filters can affect performance and pose a fire hazard.

How do I replace the LED light in the range hood?

Switch off power at the mains. Remove the aluminium grease filters. Use a tool or your hand to press the spring splinters on both sides of the LED light inward until it pops out. Slightly pull the wire connector and replace with a new 2W LED light. Reassemble in reverse.

What should I do if the hood is not working?

First, check the main distribution board for tripped circuit breaker or blown fuse. Test the wall socket with another appliance. Ensure the grease filters are clean and the flue or outlet pipe is not blocked. If the problem persists, contact Defy customer care at 086 100 3339.

Can the range hood be used with a gas cooktop?

Yes, the hood can be used with gas cooktops. The minimum distance between the cooking surface and the underside of the hood must be 750 mm for gas burners. Ensure adequate ventilation when using gas appliances simultaneously.

What is the difference between recirculation and venting to the outside?

Recirculation mode returns filtered air back into the kitchen through vents on the hood's upper surface; no ducting is needed. Venting to the outside uses a flexible hose to expel air outside, either horizontally or vertically. Choose the option that suits your kitchen setup.

What is the warranty on the Defy DCH 296?

Defy provides a 2-year warranty against defects in workmanship and material under normal domestic use. The warranty covers repair or replacement of parts, but does not cover damage from misuse, incorrect installation, or consequential loss. Keep the sales invoice and warranty certificate.

Where can I buy replacement filters or carbon pads?

Replacement aluminium grease filters and optional carbon pad filters are available from Defy Parts/Service Centres nationwide. Contact your nearest Defy branch or call customer care for stock availability.

How do I select the fan speed and turn on the light?

The control panel has push buttons: press 'LOW', 'MEDIUM', or 'HIGH' to select fan speed. Press 'LIGHT' to turn on the 2W LED lights. Press 'STOP' to turn off the fan. After cooking, run the hood for a few minutes to clear odours.

What maintenance does the range hood require?

Clean the aluminium grease filters regularly. Wipe the exterior with a damp soapy cloth; for stainless steel, use baby oil to restore shine. Replace the LED light when faulty. Check that the carbon pad filters (if used) are replaced as needed. Always switch off power before cleaning.

USER MANUAL DCH 296 Defy

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INDEX

2 Before use.
2 Description.
2 Electrical connection.
2 Preparing for installation.
2 Recirculating filtered air.
2 Venting air to the outside.
3 Wall mounting.
4 Under cupboard installation.
4 Controls.
5 Safety advice.
5 Maintenance.
5 Grease filters.
5 Replacement filters.
6 Replacing a faulty light bulb.
6 Cleaning.
6 Owner's responsibility.
6 Problem check.
7 Branches.
8 Warranty.

Before use.

Remove all packaging and dispose of it in an environmentally friendly manner. If the cooker hood is damaged in any way, do not use it. Report the damage to your dealer, who will take the necessary corrective action.

Description.

The cooker hood extracts cooking vapours and passes these through aluminium grease filters which absorb any solid particles in the cooking vapours.

Electrical connection.

• The cooker hood uses a 220-240V/50Hz power supply.
• If the mains power cord is damaged, it must be replaced by a qualified electrician.
• Should you require an installation with no visible wiring, an accessible 15 amp earthed socket may be fitted in the cupboard above or alongside the hood. (A qualified electrician should provide this facility).
• The manufacturer and the seller do not accept responsibility for any damage due to incorrect electrical connection and or installation
• This cooker hood may not be used with a battery inverter power supply.

Preparing for installation.

The cooker hood has the ability to either recirculate the filtered air back into the kitchen, or to exhaust the filtered air through a vent in an outside wall. A lever on the motor housing can be set to either option. Decide on the preferred option before commencing with the installation.

Recirculating filtered air.

• Filtered air is re-circulated, via vents on the upper surface of the hood, into the kitchen.
• Care must be taken during installation not to obstruct these vents.
  • No ducting is required.

Venting air to the outside.

- Air may be vented to the outside by means of a flexible hose or ducted flue. This type of installation is best carried out by a competent technician.

- Two outside venting options are provided A = Horizontal venting B = Vertical venting

- Use the circular cover to close the option not required.

- When discharging filtered air into a flue or directly through the wall into the open, please take note of the following: 1. Exhaust air from the hood must not be directed into a flue used for discharging the fumes or smoke from other appliances burning gas or fuels. See illustration below.

Wall mounting.

• The hood should be mounted onto a flat perpendicular kitchen wall.
• The hood must be mounted directly over the cooking area. The minimum distance between the cooking surface and the underside of the hood must be 650 mm for electric cookers and 750 mm for gas burners.

• Open the glass deflector panel by gently pulling forward on the lower edge.
• Remove the aluminium filters to expose the interior of the cooker hood.
• A Keyhole slot and a retainer hole will be visible on either side of the back panel.

- Assistance may be required to perform the following installation tasks.

• Mark out the location of the keyhole slots and retainer holes on the wall.
• Use a masonry bit to drill a hole in the wall at the top of each marked slot and retainer hole.

• Insert a rawl plug into each hole.

• Partly insert two pan head screws, with a head diameter slightly smaller than the lower opening in the keyhole slot, into the two upper rawl plugs.

• Leave about 5mm of the screw sticking out.

• Lift the cooker hood and slide the keyhole slots over the two pan head screws.

• Pull down and hang the cooker hood on the two screws.
• Tighten the screws.

• To prevent accidental lifting of the cooker hood, fit a suitable screw into the

Under cupboard installation.

• If the cooker hood is to be mounted underneath a cupboard, the venting holes at the top/front of the hood must remain clear of the cupboard.
• Open the glass deflector panel by gently pulling forward on the lower edge.
• Remove the aluminium filters to expose the interior of the cooker hood
• Mark the bottom of the cupboard through the four fixing holes and drill through the cupboard at the marked positions.
• If required, cut a hole through the bottom of the cupboard sufficiently large enough to allow the power plug to pass through.
• Attach the cooker hood to the cupboard using 25mm x M4 bolts and nuts.
• Replace the aluminium filters.

Controls.

• Plug the mains power cord into the wall socket and switch the power on.
• Switch the cooker hood on by selecting the desired fan speed. High, medium or low.
• If required, the cooking area may be illuminated by switching on the hood lights.
• Leave the hood running for a short period after cooking has been completed to clear any smoke and odours.

STOP

LOW

MEDIUM

HIGH

LIGHT

Safety advice.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

There should be adequate ventilation of the room when the cooker hood is used at the same time as appliances using gas or other fuels.

The cooker hood is designed for domestic use only.

Do not operate the extractor hood without the grease filters in place.

Grease filters must be cleaned regularly to avoid accidental fires.

Do not leave cooking fat or oil unattended. Overheated fat or oil can easily catch fire.

Do not flambé food directly under the cooker hood. The flames pose the risk of the grease filter catching fire.

Switch off the power at the mains in the event of a fault or when cleaning the hood.

Do not touch any part of the light fittings while they are in use. They get hot and could move discomfort.

Maintenance.

Aluminium Grease filters.

• Switch off the power at the mains when cleaning the hood
• When necessary, remove the filters and using a soft brush, wash them in a solution of lukewarm water and dishwashing liquid. Rinse, dry and refit.
• The filters may also be washed in a dishwasher
• When washing is no longer effective, the filter should be replaced.

Replacement filters.

- Replacement filters are available from Defy Parts/Service Centres nationwide.

Note: Excessively saturated filters negatively affect performance of the hood and could become a fire hazard if not cleaned regularly.

Optional Carbon pad filters.

• Carbon pad filters assist in removing cooking odours from the atmosphere.
• If filtered air is ducted to the outside, carbon pad filters are not required.
• If required, factory approved, carbon pad filters may be purchased from your nearest Defy Service Centre.

Carbon pad filters are used to purify

The active carbon filter saturation level depends on the frequency with which the appliance is used, the type of cooking performed and the regularity with which the anti-grease filters are cleaned.

Replacing faulty LED lights.

• Switch off the power at the mains.
• Remove the aluminium grease filters to expose the inside of the cooker-hood.
• Use a tool or the hand to press the spring splinter of both sides of LED light to the inside, until the light is pressed out. Then slightly pull the light connecting wire out and replace the new 2W LED lights.
• Apply the reverse procedure to install the light back.

Cleaning.

• Switch off the power at the mains.
• Use a damp soapy cloth to remove any accumulated dirt on the cabinet and glass deflector panel.
• Where applicable, stainless steel panels may be wiped lightly with baby oil to restore lustre and remove finger prints.

Do use

• A soft cloth.
• Synthetic sponge.
• Mild soap.
• Dishwashing liquid.
  • A nylon bristle brush.

Do not use

• A steam cleaner.
• Flammable liquids
  • Acids, abrasive cleaning powders or gels.
• Scourers, steel wool, metal scrapers, wire brushes or emery paper.
  • So called "silver cleaners".

Problem check.

Before calling a service technician to assist with a problem please check:

• The main distribution board. See if a circuit breaker has tripped or a fuse has blown.
  • The wall socket. Test with another appliance such as a kettle.
• Have the filters been cleaned?
  • Is the flue or outlet pipe blocked?

Remember that you may be charged for a service call even during the warranty period if the fault is due to or caused by any of the above.

Owner's responsibility.

Since the following are not factory faults, they are the owner's responsibility.

• Damage to exterior finish.
• Breakage of glass and other components.
• Replacement of the light bulbs.
• Damage through improper use or installation of the hood.

Branches

If you have followed the instructions and still have a problem, contact the customer care line on 086 100 3339. They will be able to advise you on any aspect of the product or send a qualified technician to repair it.

South African Branches:

BLOEMFONTEIN

Unit Number 5

Monument Business Park 60 Monument Road

Omniscin, Bloomfield

[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441

CapeTown [e-mail]

DURBAN

135 Teakwood Road, Jacobs,

Durban, 4052

Durban [e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,

East London, 5201

[e-mail]

GAUTENG, MIDRAND

127 15th Road, Cnr Pharmaceutical & 15th Rd.

Midrand, Gauleng

Gauteng [e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699

[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth

6001

Port Elizabeth [e-mail]

Sub-Saharan Africa Branches:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road

F.O. Box 36481 Luspaka 10101 Zambin

Tel: [phone]

Fax: [phone]

[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD

10 Tienie Louw Street, Northern Industrial Area

P.O. Box 21158, Windhoek, Namibia

Tel: [phone]

Fax:[phone]

[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent

Msasa, Harare, Zimbabwe

Tel: [phone]

Cell: [phone]

Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate

Gaborone International Commerce Park

Kgate View, Gaborone

Botswana

Tel. [phone] + 390 3912

Fax: [phone]

Cell. [phone]

[e-mail]; [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100

Tel: [phone]

Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance. The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic use, both in workmanship and material, subject to following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the right to effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located no further than 50 km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
   CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our service centres and are not collected from the customers home. Faulty units should be delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Rusted or corroded solid plates, vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance. The Company shall not be responsible for damages caused by insect and/or animal infestation.
5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest Defy office. Please refer to the previous page for respective South African branches and Sub-Saharan Africa branches.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.

For future reference, record the listed information in the space below. The serial number label is located on the inner wall of the cabinet and is exposed by removing the aluminium grease filters.

SERIAL No....