SLP-DX423EG/BEG - Label printer Bixolon - Free user manual and instructions
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| Product Type | Label Printer |
| Brand | Bixolon |
| Model | SLP-DX423EG/BEG |
| Print Technology | Direct Thermal |
| Print Resolution | 203 dpi (8 dots/mm) |
| Max Print Width | 104 mm (4.09 inches) |
| Max Print Speed | Up to 127 mm/s (5 ips) |
| Supported Media | Labels, tags, receipts (continuous, die-cut, fanfold) |
| Media Width Range | 25 mm to 118 mm |
| Interface | USB 2.0, RS-232C, Ethernet, optional Wi-Fi/Bluetooth |
| Bar Code Symbologies | 1D: Code 39, Code 128, UPC-A/E, EAN-8/13, etc.; 2D: QR Code, Data Matrix, PDF417 |
| Memory | 16 MB Flash, 8 MB SDRAM |
| Power Supply | AC 100-240V, 50/60 Hz; Output: DC 24V, 2.5A |
| Dimensions (W x D x H) | Approx. 200 x 180 x 170 mm |
| Weight | Approx. 1.5 kg (3.3 lbs) |
| Operating Temperature | 5°C to 40°C (41°F to 104°F) |
| Humidity Range | 20% to 85% RH (non-condensing) |
| Key Features | Easy media loading, peel-off option, auto-label sensing |
| Maintenance & Cleaning | Clean print head with alcohol swab after each ribbon roll; use cleaning card for platen roller |
| Safety | CE, FCC, UL, RoHS compliant |
| Spare Parts & Repairability | Print head, platen roller, cutter module (optional) available; user-replaceable |
| General Information | User manual available in PDF (33 pages) - Download |
Frequently Asked Questions - SLP-DX423EG/BEG Bixolon
How do I load the label roll in the Bixolon SLP-DX423EG/BEG?
Open the top cover, lift the media guide, insert the roll so that labels feed from the bottom, slide the guide against the roll, close the cover, and feed the labels through the sensor and out the slot.
What type of labels can I use with this printer?
The SLP-DX423 supports direct thermal labels, tags, and receipts. It works with continuous, die-cut, or fanfold media between 25 mm and 118 mm wide.
How do I connect the printer to my computer?
You can connect via USB 2.0, RS-232C serial, or Ethernet. For wireless, an optional Wi-Fi or Bluetooth module can be installed.
Why is the printer not printing or printing faintly?
Check that the labels are loaded correctly and the print head is clean. Clean the print head with an alcohol swab. Also verify the darkness setting in the driver.
How do I clean the print head?
Turn off the printer, open the cover, and gently wipe the print head with a lint-free swab moistened with isopropyl alcohol. Allow it to dry before use.
Can I print barcodes with this printer?
Yes, it supports many 1D barcodes (Code 39, UPC, EAN, etc.) and 2D barcodes (QR Code, Data Matrix, PDF417). Use compatible software to generate them.
What should I do if the printer shows an error light?
Check the manual for error code meanings. Common issues: label out, cover open, or ribbon out (if using thermal transfer). Restart the printer after clearing the problem.
How do I update the printer firmware?
Download the latest firmware from Bixolon's website, connect the printer via USB, and use the Firmware Update Tool from their support page. Follow on-screen instructions.
Is the printer compatible with Linux or macOS?
The printer uses standard printer languages (EPL, ZPL). For Linux, use CUPS with raw printing. For macOS, check Bixolon for macOS drivers or use third-party label software.
Where can I find spare parts like the print head or cutter?
Original spare parts are available from Bixolon authorized dealers or online marketplaces. The print head and platen roller are user-replaceable. Refer to the manual for part numbers.
User questions about SLP-DX423EG/BEG Bixolon
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