GRANDSTREAM GXV-3651FHD - Security Camera

GXV-3651FHD - Security Camera GRANDSTREAM - Free user manual and instructions

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Product Type IP Security Camera
Resolution 5 MP (2592 x 1944)
Lens 2.8 mm fixed
IR Distance Up to 30 m (98 ft)
Video Compression H.265 / H.264 / MJPEG
Audio Support Two-way audio with built-in mic and speaker
Network Interface 10/100 Mbps Ethernet, PoE (802.3af)
Power Supply PoE or DC 12V
Dimensions 70 mm x 70 mm x 150 mm (2.8" x 2.8" x 5.9")
Weight 0.5 kg (1.1 lbs)
Operating Temperature -10°C to 50°C (14°F to 122°F)
Protection Rating IP66 (weatherproof)
Mounting Wall or ceiling mount included
Storage MicroSD card slot (max 128 GB) / NAS / NVR
Security HTTPS, 802.1x, IP filter, password protection
Maintenance Clean lens with soft dry cloth; keep vents clear
Spare Parts Replacement brackets, power adapters available
Reparability Module design; contact support for repairs

Frequently Asked Questions - GXV-3651FHD GRANDSTREAM

How do I reset the Grandstream GXV-3651FHD camera to factory defaults?
Press and hold the reset button on the camera for 10 seconds while power is connected. The camera will reboot with factory settings.
How can I access the camera remotely?
Ensure the camera is connected to the internet. Use the Grandstream GSurf app or a web browser with port forwarding to access via the camera's IP address.
What is the maximum resolution of the GXV-3651FHD?
The camera supports up to 5 megapixels (2592 x 1944) at 20 fps.
Does the camera support PoE (Power over Ethernet)?
Yes, the GXV-3651FHD supports IEEE 802.3af PoE, allowing both power and data over a single Ethernet cable.
Can I use an SD card for local recording?
Yes, the camera has a microSD card slot supporting up to 128 GB for local recording.
How do I change the camera's admin password?
Log in to the camera's web interface via its IP address. Go to Administration > Password and enter the new password.
Is the camera suitable for outdoor use?
Yes, it has an IP66 weatherproof rating, making it suitable for outdoor installation.
What video compression formats are supported?
The camera supports H.265, H.264, and MJPEG compression for efficient storage and bandwidth.
Can the camera be integrated with NVR software?
Yes, it supports ONVIF Profile S/T and can be used with compatible NVRs and software like Blue Iris.
How do I clean the camera lens?
Use a soft, lint-free cloth slightly dampened with water or a lens cleaning solution. Avoid harsh chemicals.

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Download the instructions for your Security Camera in PDF format for free! Find your manual GXV-3651FHD - GRANDSTREAM and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. GXV-3651FHD by GRANDSTREAM.

USER MANUAL GXV-3651FHD GRANDSTREAM

Grandstream Networks, Inc.

GXV3651_FHD

GRANDSTREAM GXV-3651FHD - Grandstream Networks, Inc. - 1

natural_image Exterior view of a silver video camera with lens and control buttons (no visible text or symbols)

TABLE OF CONTENTS

GXV3651\_FHD User Manual

WELCOME 4

SAFETY COMPLIANCES 5

WARRANTY....7

PACKAGE CONTENTS 8

EQUIPMENT PACKAGE CONTENTS 8

PRODUCT OVERVIEW 9

GXV3651 FHD SIDE VIEW 9

GXV3651 FHD BACK PANEL 10

GXV3651 FHD SAMPLE CONNECTION DIAGRAM 11

GXV3651_FHD KEY FEATURES 12

GXV3651_FHD LENS SPECIFICATION 13

INSTALLATION GUIDE ....14

CONNECT YOUR GXV3651_FHD 14

CONFIGURING THE GXV3651 FHD VIA WEB BROWSER.... 15

GXV3651 FHD HOME WEB PAGE 18

GXV3651 FHD CONFIGURATION & LANGUAGE PAGE.... 19

BASIC SETTINGS EXPLANATION ....20

SYSTEM SETTINGS PAGE 20

VIDEO & AUDIO SETTING PAGE 21

CMOS SETTINGS PAGE 23

WI-FI SETTINGS PAGE 24

NETWORKING SETTING PAGE 25

DDNS SETTINGS PAGE 26

SIP SETTING PAGE 27

STATUS PAGE 29

ADVANCED SETTINGS EXPLANATION ....30

USER MANAGEMENT PAGE 30

MAINTENANCE PAGE 31

SMTP SETTING PAGE (EMAIL ALARM) 32

FTP SETTINGS PAGE (UPLOAD ALARM) 33

PTZ SETTINGS PAGE 34

CONNECT A PTZ DEVICE TO THE GXV3651_FHD 35

ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) 36

ALARM EVENT PAGE 37

CONNECT ALARM INPUT EQUIPMENT TO THE GXV3651_FHD 38

SETUP ALARM ACTIONS....38

SETUP ALARM EVENT TIME SCHEDULE 39

HOW TO CONNECT AN ALARM OUTPUT EQUIPMENT TO GXV3651 FHD 40

MOTION DETECTION CONFIGURATION PAGE (SET ALARM).... 41

SYSLOG SETTINGS PAGE (TROUBLESHOOTING) 43

LIVE STORAGE SETTING PAGE (SD CARD FILE MANAGEMENT) 44

SOFTWARE UPGRADE......45

SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS 45

INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: 46

FIGURE 9 WI-FI NETWORKING SETTING PAGE....24

FIGURE 10 NETWORK SETTING PAGE....25

FIGURE 11 DDNS SETTING PAGE....26

FIGURE 12 SIP SETTING PAGE 27

FIGURE 13 STATUS PAGE....29

FIGURE 14 USER MANAGEMENT PAGE....30

FIGURE 15 MAINTENANCE PAGE....31

FIGURE 16 SMTP SETTING PAGE 32

FIGURE 17 FTP SETTING PAGE....33

FIGURE 18 PTZ SETTING PAGE....34

FIGURE 19 PTZ CONNECTION....35

FIGURE 20 ALARM HTTP SERVER SETTING PAGE....36

FIGURE 21 ALARM EVENT SETTING PAGE....37

FIGURE 22 ALARM OUTPUT CONNECTION....40

FIGURE 23 MOTION DETECTION CONFIGURATION PAGE 41

FIGURE 24 MOTION DETECTION SCHEDULE CONFIGURATION PAGE 42

FIGURE 25 SYSLOG CONFIGURATION PAGE 43

FIGURE 26 LIVE STORAGE MANAGEMENT PAGE 44

FIGURE 27 FIRMWARE UPGRADE AND PROVISIONING 45

FIGURE 28 FACTORY RESET FROM WEB INTERFACE....47

WELCOME

The GXV3651_FHD is a next generation IP camera for remote monitoring and surveillance over your LAN or Internet.

The GXV3651_FHD combines best in class IP video technology and SIP protocols for a robust IP surveillance solution. The product features H.264 video streams with up to 30 frames per second at 1080p resolution, delivering rich image clarity at rapid transmission rates. Integrated SIP can pass alarms to the PSTN, mobile phones, SIP IP phones, SIP videophones and enables 2-way VoIP communication.

The GXV3651_FHD ensures case of use, integration and deployment with a multilingual graphical user interface. The GXV3651_FHD can be quickly installed and connected to your network and accessed from anywhere over the internet. Grandstream's flexible video management software enables users to monitor multiple environments in one easy to use application. The intuitive web interface lets users easily access, manage, view and record live video streams from the device.

The GXV3651_FHD is a powerful solution for small to medium sized offices, homes and storage facilities looking to safeguard their valuables.

Safety Compliances

These instructions are intended to assist users with the operation of the GXV3651_FHD and also to instruct on how to avoid dangerous situations or damage to the device.

Warnings: Serious injury or death may be caused if any of the warnings below are neglected.

Cautions: Injury or damage to the equipment may occur if any of the following caution messages are neglected.

GRANDSTREAM GXV-3651FHD - Safety Compliances - 1

Warnings Follow these safeguards to prevent serious injury or death.

GRANDSTREAM GXV-3651FHD - Safety Compliances - 2

Cautions Follow these precautions to prevent potential injury or material damage.

GRANDSTREAM GXV-3651FHD - Safety Compliances - 3

Warnings:

Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with DC 12V according to the IEC60950-1 standard. Please refer to the technical specifications for more details.

Do not use a third-party power adapter or power cord

When the device is installed on the wall or ceiling, make sure that it is firmly attached.

GRANDSTREAM GXV-3651FHD - Warnings: - 1

Notice:

Make sure that the power supply voltage is correct before using the camera. Do not drop the device or expose it to physical shock.

Do not expose the device to temperatures outside the range of -30^ to +50^ . PSU and PoE mode when the device is in operation.

Do not expose the device to high electromagnetism radiation.

To avoid heat accumulation, make sure that your operating environment has proper ventilation.

Do not attempt to open, disassemble, or modify the device

A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average life time. The average life time varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details.

Note:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Warranty

If you purchased your GXV3651_FHD from a reseller, please contact the company where you purchased your device for replacement, repair or refund.

If you purchased the product directly from Grandstream, please contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.

Caution:

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3651_FHD as it may cause damage to the products and void the manufacturer warranty.

- This document is subject to change without notice. The latest electronic version of this user manual is available for download at: http://www.grandstream.com/products/surveillance/gxv3651/documents/gxv3651_fhd_user_manual.pdf

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc.

PACKAGE CONTENTS

Equipment Package Contents

The GXV3651_FHD package contains:

• GXV3651_FHD IP Camera
• 12V DC power Adapter
- 6-pin terminal block connector – 6-pin connector block for connecting external devices, such as infrared detector, smoke detector and etc., to Alarm IN, Alarm OUT and RS485 pins.
- Quick installation guide

GRANDSTREAM GXV-3651FHD - Equipment Package Contents - 1

natural_image Technical line drawing of a mechanical device with cylindrical body and mounting bracket (no text or symbols)

GXV-3651_FHD

GRANDSTREAM GXV-3651FHD - Equipment Package Contents - 2

natural_image Line drawing of a 12V power supply connected to a cable (no text or symbols on the device body)

Power Adapter

GRANDSTREAM GXV-3651FHD - Equipment Package Contents - 3

natural_image Technical line drawing of a 3-pin electrical connector (no text or symbols)

6-pin Terminal Block Connector

GRANDSTREAM GXV-3651FHD - Equipment Package Contents - 4

natural_image Blank rectangular book or document with no visible text, symbols, or markings

Quick Installation Guide

PRODUCT OVERVIEW

GXV3651_FHD Side View

Focus IRIS AUTO IR/S CCYLED/6 3.5mm PA8 Lens GRANDSTREAM 2 4 1 3 Video DC 1 Power Damp-

VideoDC
1PowerDamp-
2NCDamp+
3VideoDriver
4GNDDriver-

Figure 1 Side view

Note: The above shown is an 3 ^rd party optional Auto Iris Lens (Not Supplied)

GXV3651_FHD Back Panel

Indicators and Connectors on Back Panel

SD/MMC NETWORK RS-485 ALARM RESET IN OUT B A IN OUT USB POWER AUDIO VOUT DC 12V

Figure 2 Back panel view

• NETWORK: 10/100 Switch LAN port for connecting to Ethernet. The indicator will be steady for connection and flashing for network activity.
• AUDIO IN: 3.5mm port for audio input devices (Microphone, pickup and etc.).
• AUDIO OUT: 3.5mm port for audio output devices (speakers, and etc.).
• VOUT: 1 BNC (Voltage: 1.0V p-p, Resistance75Ω) port for video output.
• DC 12V: 12V DC power jack; UL Certified.
• SD/MMC: SD card slot.
- RESET: Press the Reset button for 10 seconds to perform a factory reset.
• PINs: 1 PTZ connector, Alarm In connector, and Alarm out connector.
• USB: USB connector for USB flash/hard drives.
• POWER: The indicator will be solid green if the power is on.

GXV3651_FHD Sample Connection Diagram
PTZ Device Alarm In Alarm Out SD Card INTERNET NETWORK FS485 B A - M + OUT RESET USB POWER PC Microphone Speaker DV 12V 12V

Figure 3 Connection diagram

GXV3651\_FHD Key Features

The table below lists the key features the GXV3651_FHD Supports.

Table 1: GXV3651_FHD Technical Specifications

Image Sensor1/2.5", 5-Megapixel CMOS, 2592x1944 (pixels), exceptionally low noise levels and low-light sensitivity for superior video quality at very high resolution (1080p)
Lens Type1⁄2", 4.5-10mm, Manual-Iris, CS
Day & NightElectronic, with integrated IR_CUT and light sensor
Responsitivity1.4V/lux-sec (550nm)
Video Resolution15fps at 2048x1536; 30fps for 1920x1080, 1600x1200, 1280x960, 1280x720, 1024x768, 800x592, 800x480, 640x480, 640x368, 480x368, 480x272, 320x240, 320x176, 256x192 and 256x144
Pixel Dynamic Range70.1dB, with SNRMAX 38.1dB (full resolution)
Max Frame Rate in Max Resolution1920x1080 @ 30fps
Video Bit Rate32 Kbps - 8 Mbps, multi rate for preview and recording
Audio InputLINE-IN, built in microphone
Audio OutputLINE-OUT
Audio CompressionG.711 U/A, AAC
IRIS ControlManual IRIS (default lens), optional auto-iris lens
Alarm InputVin≤45V, lin≤35mA, Normal open
Alarm Output125VAC/0.5A,30VDC/2A, Normal open
Embedded AnalyticsMotion detection (up to 16 regions),video loss (pending)
Video Management SystemONVIF compliant, HTTP API for advanced integration
Pre-/post-alarm Buffer24MB
Pre-/post-alarm triggered recordPre-30s and post-60s recording@2Mbps; Pre-50s and post-100s recording@1Mbps
SnapshotsTriggered upon events, send via email/FTP, or stored in local SD card
Multi-streaming Preview & RecordingYes
ePTZYes (at 320x240 resolution)
SecurityLogin password, access privilege management
Peripheral PortsInternal SDHC 2.0 socket, USB 2.0
Network Port10M/100M auto-sensing, RJ45
Network ProtocolTCP/UDP/IP, RTP, RTSP, DHCP, DDNS, HTTP/HTTPS, SMTP, FTP, NTP, PPPoE
Power over Ethernet (PoE)IEEE 802.3af default class
SIP/VolP SupportYes, Voice & Video-over-IP
Dimensions (W x H x L)152mm x 68mm x 64mm (Lens not included)
Weight0.51kg (lens not included)
Temperature / Humidity0°C - 45°C (32°F-113°F) Humidity 10-90% RH (non-condensing)
Power AdapterOutput: 12VDC/1A; Input: 100-240VAC, 50-60Hz
Regulatory ComplianceFCC Part 15, Subpart B Class B; CE EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; C-tick AS/NZS CISPR 22, CISPR 24

GXV3651_FHD Lens Specification

Parameters GXV3651_FHD
Lens Format 1/2”
Image Sensor1/2.5” CMOS
Focal Length4.5mm – 10mm
Aperture Ratio F1.6
View AngleD:102°- 46.5°H: 80.5°-37°V: 60°-28°
IRIS Manual
Minimum Object Distance10 cm
IR CUT Filter Yes

39.7 12.5 φ33 φ32 φ19.8 6.38 6.79 φ9.3 1-32UN-2A

INSTALLATION GUIDE

To install GXV3651_FHD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below:

  • Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit)
    • CPU: Intel Pentium 4 or higher, 2 GHz
    • RAM: 1 GB (4 GB recommended for larger systems)
    • Support for DirectX 8.0 and above.

Connect your GXV3651\_FHD

Using the Power adapter as power supply

  • Connect an RJ-45 cable to the NETWORK port of the GXV3651 FHD.
  • Connect the other end of the RJ-45 cable to your network or PC.
  • Connect the power supply to the DC 12V connector block inside the GXV3651 FHD.
  • Connect the other end of the power supply to a wall outlet. The POWER LED will turn solid green.

Using PoE as power supply:

  • Connect an RJ-45 to the NETWORK port of the GXV3651 FHD.
  • Connect the other end of the RJ-45 cable to a PoE switch. The POWER indicator will turn solid green.

NOTE:

If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A crossover cable will be used if you are going to connect the device directly to a PC.

Configuring the GXV3651\_FHD via Web Browser

The GXV3651_FHD's embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow you to configure your IP camera through Microsoft Internet Explorer.

Access the GXV3651\_FHD Web Configuration Menu

Connect the Camera to a DHCP server.

The GXV3651_FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using Grandstream free GS_Search tool.

  1. Download the GS Search tool from Grandstream website:

http://www.grandstream.com/products/tools/surveillance/gs_search.zip

  1. Run the Grandstream GS_Search tool by double click the unzipped "GS_Search.exe".

  2. Click on Search button to begin device detection

  3. The detected devices will appear in the Output field like below

GS - Search Ind. Model Firmware Var.Device Name IP HTTP RTSP MAC 1 IPCAMERA.GX/3602HD 1.0.1.52 GX/3602HD 132.168.11.09 8020 10029 00.0B:82.2D:29.28 2 IPCAMERA.GX/3615WP_HO 1.0.1.53 GX/3615WP_HO 132.168.11.157 80 $54 00.0B:82.00.0B:03 3 IPCAMERA_3615 1.0.4.33 GX/3615_PsE 132.168.11.161 80 $54 00.0B:82.2E:57:54 4 IPCAMERA_3615 1.0.4.33 GX/3615W 132.168.11.160 80 $54 00.0B:82.26.6B:83 5 IPCAMERA_3601LL 1.0.4.33 GX/3601LL 132.168.11.165 80 $54 00.0B:82.22.FB:45 Search Add Original IP 192 168 11 157 Use DHCP New IP 0 0 0 0 Sub net mask 255 255 255 0 Data way 0 0 0 0 Modify IP Ping

  1. Double click the column of the detected camera, the browser will automatically open and link to the device IP and the web configuration page.
  2. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access)
  3. Click "Configuration", the browser will ask credentials to authorize configuration.
  4. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin.
  5. In step 6, IE will indicate that "This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.", allow the installation.

  6. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe

NOTE:

Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or "GSViewerX.cab" for Microsoft Internet Explorer.

Connect to the Camera using Static IP

If no DHCP server in the network or the camera does not get IP from DHCP server, user can connect the camera to a computer via cross-over cable, using static IP to configure the camera.

The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168

  1. Connect the computer via cross-over Ethernet cable directly to the IP camera GXV3651 FHD
  2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the "Subnet mask" to "255.255.255.0". Leave the "Default Gateway" to "Blank" like below:

Internet Protocol Version 4 (TCP/IPV4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 192 . 168 . 1 . 10 Subnet mask: 255 . 255 . 255 . 0 Default gateway: Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: Alternate DNS server: Validate settings upon exit Advanced... OK Cancel

  1. Power on the GXV3651 FHD.

  2. Start the IE or Firefox browser when the network connection is up.

  3. Enter 192.168.1.168 in the address bar of the browser.

  4. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access)

  5. Click "Configuration", the browser will ask credentials to authorize configuration.

  6. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin.

  7. In step 6, IE will indicate that "This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.", allow the installation.
  8. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe

NOTE:

➢ Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or "GSViewerX.cab" for Microsoft Internet Explorer.

GXV3651\_FHD Home Web Page

The Home Page of GXV3651_FHD shown as Figure 4:

GXY3651FHD 1 2 3 4 5 6 7 8 9 10 ZOOM FOCUS PTZ SPEED 16 BRIGHTNESS CONTRAST 17 SATURATION 128 VIEW SIZE Window Size Configuration Language 11 12 13 14 15 16 17 18 19

Figure 4 Home Page of GXV3651_FHD

  1. Control Console: PTZ Console controller for ePTZ function.
  2. ZOOM: Zoom in or Zoom out during ePTZ operation.
  3. FOCUS: Adjust the focus of image (if equipped with the proper lens).
  4. PTZ SPEED/Default Button: Adjust the rotate speed of the control console;
    Default button to reset the video brightness, contrast and saturation to factory default value.
  5. BRIGHTNESS: Adjust the image brightness.
  6. CONTRAST: Adjust the image contrast.
  7. SATURATION: Adjust the image saturation
  8. View Size: Adjust the image display size.
  9. Configuration: Click to enter "Configuration Page" to configure the parameters of GXV3651_FHD (Administration privilege required).
  10. Language: Click to switch webpage language.
    (Current supported: Chinese, English and Russian)
  11. Play/Stop: Start/Stop Play the video stream in webpage.
  12. Snapshot: Click to capture and save a snapshot of current video displayed.
    Default directory: C:\GS_Capture
  13. Record: Click to Start/Stop record of current video into a file.
    Default directory: C:\GS_Record

  14. Sound On/Off:

  15. Talk:

  16. Replay:

  17. Record File Path:

  18. Motion Detection Alarm Indicator:

  19. DI Alarm:

Toggle to listen/stop the sound from camera

Toggle to talk to camera speaker. (PC microphone required)

Click to playback the recorded video file.

Click to adjust the file path of saved video files.

If motion detection alarm triggered, the indicator will flash in red.

Click the indicator icon to turn off the alarm indication.

If alarm in triggered, the indicator will flash in red.

Click the indicator icon to turn off the alarm indication.

GXV3651\_FHD Configuration & Language Page

  • When click the "Configuration" tab, web page will link to page to configure the related parameters of the GXV3651_FHD.
  • There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter.

When click the "Language" tab, supported languages will be displayed as shown below. Click to select the related webpage display language.

Configuration 简体中文 ■ English Русский

- Currently firmware only support: English (default), Simplified Chinese and Russian.

BASIC SETTINGS EXPLANATION

System Settings Page

This page allow user to configure the system settings of GXV3651_FHD.

GXV3651FHD Administration Interface Romo Basic Settings System Video & Audio CMOS Settings Networking Wifi DONS SIP Status: Advanced Settings Current System Time Date: 2012-12-13 Time: 03:54:01 Set the System Time Time Zone: GMT-08 (Las Vegas, San Francisco, Vancouver) Update via NTP Server Synchronize with Local Computer Set the Time Manually Keep Current Date and Time Save OSD Date Format OSD Date Format: YYYY-MM-DD Save Device Name Setting Device Name: OXV3651FHD - Cargo Check 5 Save DI and DO Digital input: Normal Open ; Current state is Open Digital output: Normal Open ; Current state is Open Alarm Output Duration: Always Save

Figure 5 System Settings Page

  • Current System Time: Display time current system is running at
  • Set the System Time: Configure the time system is running.

○ Time Zone:
○ Self-Defined Time Zone:
○ Update via NTP Server:
○ Synchronize with
Local Computer: Synchronize time with local computer
- Set the Time Manually: Manually input the time
- Keep Current D/T: Select to use camera current displayed time

- OSD Date Format: Pull down to select date format displayed on video screen.

• Device Setting: Setting of Device Operation

o Device Name:

The name of device which will be shown in the result of GS_Search program.

• DI and DO Setting: Setting the state of the Alarm IN / Alarm out Settings

NOTE:

(*) If select this option, a valid DNS server must be configured under Basic Settings → Networking

Save button has to be clicked to save all the changes made to the device.

Video & Audio Setting Page

This page allows user to configure the video and audio related settings.

GXV3651FHD Administration Interface Home Basic Settings System Video & Audio CMOS Settings Networking With DDNS SIP Status Advanced Settings Save successful! OSD Text: GXV3651FHD OSD Position: top Display Time: ✓ Display Text: ✓ Save Video Settings + Primary Stream Settings + Secondary Stream Settings Audio Settings Preferred Audio Codec: PCMU Microphone Volume: 2 Speaker Volume: 9 Power Frequency: Power Frequency: Indoor 50 Hz Indoor 50 Indoor 60 Outdoor Save

Figure 6 Video & Audio Settings Page

- On Screen Display (OSD): Display time stamp and text on the video screen.

  • OSD Text: Inputted text (to identify the camera) shown on the screen.
  • OSD Position: Show the OSD in either top or bottom position on screen.
    o Display Time: When checked, time stamp will display on video screen
    o Display Text: When checked, inputted text will display on video screen.

- Audio Settings: Pull down to disable or select different audio codec used in microphone. Three codec supported: G.711u, G.711a and AAC.

o Microphone Volume: Slide to adjust microphone gain.
o Speaker Volume: Slide to adjust the speaker volume.

• Power Frequency: Select correct local power frequency to avoid video flicking effect under fluorescence light condition.

Video Settings

Primary Stream Settings

Preferred Video Codec:

H264

Resolution:

2048^1536 (4:3)

Bit Rate:

1024 kbps

Maximum Frame Rate:

15 fps

Bit Rate Control:

CBR VBR

Image Quality:

Normal

I-frame Interval:

30 Frame(1-100)

Secondary Stream Settings

Preferred Video Codec:

MJPEG

Resolution:

320*240 (4:3)

Bit Rate.

256 kbps

Maximum Frame Rate

5 fps

Bit Rate Control:

CBR VBR

I-frame Interval:

30 Frame(1-100)

Figure 7 Video & Audio Settings Page

• Primary Stream Settings:

o Preferred Video Codec: H.264 supported.
o Resolution: The video resolution in pixel used in camera video
o Bit Rate: video bit rate used in video
o I-frame Interval: I-frame interval

• Secondary Stream Settings:

Pull down to select, same as Primary steam.

NOTE:

H.264 suggested if camera needs to be viewed via Internet.
If MJPEG selected, reduce fps to minimum to save bandwidth and get better image
Grandstream IP Camera provides two video streams; user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios.
Use below link to calculate bandwidth and storage before installation http://www.grandstream.com/support/tools/bandwidth-storage-calc

CMOS Settings Page

This page allows user to adjust the CMOS parameters:

CMOS Parameters Configuration Flip: Iris Setting: DC Auto Shutter Speed: Auto IR CUT Setting: Automatic(IR sensor control) IR CUT Sensitivity: 5 Color Mode: Auto Save

Figure 8 CMOS Settings Page

  • Flip: Check this will allow video flip 180^ vertically in horizontal axis.
  • Iris Setting: Select from either automatic, where the iris would open or close depending on the environment conditions, or set it to manual where the user can select from having it open100/80/60/40/20 percent.
  • Shutter Speed: Select from either automatic shutter speed depending on the environment conditions, or select one of the available shutter speeds from 1/30 to 1/1000 of a second.
  • IR CUT Setting: Select from either manual or automatic. If the user selects manual then select from either daytime mode or night mode. If the user selects automatic, then select a sensitivity value from 1 to 5 that adjusts the best to the environment conditions.
    • Color Mode: Camera Color Mode. There are three options: Color; Black/White; Auto.

NOTE:

➢ Flip option recommended if camera requires ceiling installation
➢ Auto option recommended for both Shutter Speed and Color Mode.

Wi-Fi Settings Page

This page allows user to configure Wi-Fi network related parameters. Grandstream Wi-Fi dongle is required for this to work. Wi-Fi dongle and USB flash drive storage is mutual exclusive and only one choice will work at a time.

Message from webpage Save successful! Changes configuration will take effect on next reboot. Are you sure want to reboot the device now? OK Cancel

Figure 7-1: Wi-Fi Networking Setting Page

- Enable Wi-Fi: If checked and click "Save", a reboot is required before Wi-Fi start to work. A pop up window will show as Figure 7-1.

Wifi Basics Enable Wifi: SSID: BrooklineFree(37) GS_Backup(100) GS_Backup(68) dd-wrt(100) Scan Select Delete Key: Advanced Security Mode: WPA PSK AES NONE WEP/Shared WEP/Open WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES Save Advanced

Figure 9 Wi-Fi Networking Setting Page

  • SSID: Wi-Fi network SSID. When Wi-Fi enabled, click "Scan" the camera will scan the Wi-Fi access point nearby.
    • Key: _ Key for security enhanced Wi-Fi network the camera try joining.
    • Security Mode: The security mode Wi-Fi access point or router used.

Networking Setting Page

This page allows user to configure network related parameters:

IP Address Configuration

Dynamically Assigned via DHCP

- Statically Configured as:

IP Address:192.168.50.144
Subnet Mask:255.255.255.0
Default Gateway:192.168.50.1

DNS Configuration

Obtain DNS Server Address Automatically

- Use the Following DNS Server Address:

Primary DNS Server:8.8.8.8
Secondary DNS Server:8.8.4.4

HTTP

HTTP Port: 80

Save

PPPoE

PPPoE Account ID:pppos_login
PPPoE Password:

Save

Figure 10 Network Setting Page

• IP Address Configuration: Camera IP address configuration

○ Dynamically Associated via DHCP: camera.
Default setting, DHCP server assign IP to
o Statically Configured as:
Static IP address configuration

• DNS Configuration: DNS server IP must be configured correctly if using static IP.
- HTTP: Web access TCP port, default 80.
- PPPoE: Set the PPPoE credentials if you intended to use PPPoE.

NOTE:

If camera behind SOHO router with port forwarding configuration for remote access, static IP or static DHCP has to be used to avoid IP address change after router reboot.
TCP port above 5000 suggested if port forwarding HTTP remote access, due to some ISP would block port 80 inbound traffic. For example, change the default HTTP port from 80 to 8088, to make sure the port forwarding not likely be blocked.
In addition to HTTP port, RTSP port also required to be configured for port forwarding, in order for remote party viewing the H.264 video.
If change the default port from TCP 80 to port "A", then RTSP port should be "2000+A". Both TCP port "A" and "2000+A" should be configured for port forwarding in the router. For example, the HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access.

DDNS Settings Page

This page allows user to configure dynamic DNS related parameters:

GXV3651FHD Administration Interface Home Basic Settings System Video & Audio CMOS Settings Networking Wifi DDNS SIP Status Advanced Settings Dynamic DNS Settings DDNS Active: DDNS ISP Type: dyndns.org Self-Define DDNS Address: Site Name: DDNS Account: DDNS Password: ••••••• STUN Server: Save Optional self-designated DDNS address to override the default DDNS address

Figure 11 DDNS Setting Page

  • DDNS Active: Enable DDNS by check this field.
  • DDNS ISP Type: Select the DDNS service provider from the pull-down menu list
    • Self-Define DDNS Address: Input the self-defined DDNS address
  • Site Name: DDNS site name
    • DDNS Account: DDNS account name
    • DDNS Password: DDNS password
  • STUN Server: STUN server FQDN or IP. If device behind non-symmetric router STUN server can help to penetrate & resolve NAT issue.

SIP Setting Page

This page allows user to configure SIP related parameters.

GXV3651_FHD can be configured as SIP endpoint to call out when alarm triggered; or allow permitted number to call in to check the video if Grandstream video IP phone is used.

GXV3651FHD Administration Interface General Phone Settings Registered: Offline Unregister On Reboot: SIP Settings Account Name: MyHomePBX SIP Server: sipbox.myVoIP_Provider.com Outbound Proxy: SIP User ID: 1044 Authenticate ID: 1044 Authenticate Password: ••••••• STUN Server: Stream: Secondary Preferred Vocoder: PCMU Register Expiration(Second): 3600 local SIP Port: 5060 local RTP Port: 5004 Auto on Hook Timer: 300 Disable Audio in SIP Call: Enable Keep Alive Accept Direct IP Call: ✓

Figure 12 SIP Setting Page

  • Registered: SIP registration status. Display "Online" in Green, "Offline" in Red.
  • Unregistered on Reboot: If checked and server support, reboot camera will unbind all registration in same SIP account.
    • Account Name: SIP account name
  • SIP Server: FQDN or IP of SIP server from VoIP service provider
  • Outbound Proxy: IP or FQDN of Outbound proxy server, helps penetrate NAT/Firewall
  • SIP User ID: SIP username, or telephone number from ITSP

• Authenticate ID: Authenticate ID used by SIP proxy
• Authenticate Password: Authenticate password used by SIP proxy
• STUN Server: STUN server used to resolve NAT if have
- Steam: Which stream used for SIP call.
• Preferred Vocoder: Audio codec used for SIP call
- Registration Expiration: Registration expiration time, default 3600 seconds
- Local SIP Port: Local SIP port, default 5060
- Local RTP Port: Local RTP port for media, default 5004
• Auto on hook Timer: Auto On Hook timer, default 300 seconds
- Disable Audio in SIP Call: Checked to disable audio for SIP call
- Enable Keep Alive: Checked to enable, help NAT resolution
- Accept Direct IP Call: Check to accept peer to peer IP call.

Accept Direct IP Call: ✓ Enable White List Number Filter: ☐ Enable Dual-way Audio Warning Mode: ✓ Note: You must restart the device to apply the changes. Save Phone List Phone Number Remark Name Remove 6179114110 Local Police Add... Note: You must restart the device to apply the changes. White List Phone Number Remove 6175669300 Add... Note: You must restart the device to apply the changes.

  • Enable White List Number Filter: Check to allow only white list number to call in, for security
  • Enable Dual-way Audio Warning: Check to enable two-way audio warning.
    • Phone List/Phone Number: Callee or call receiver number when alarm call triggered.
  • White List/Phone Number: Phone numbers allowed to call into the camera.

Status Page

This page shows the GXV3651_FHD operation status:

GXV3651FHD Administration Interface System Statistics Product Model: GXV3651FHD Hardware Version: V0.4A Part Number: 9670002204A Bootloader Version: 1.0.0.0 Core Version: 1.0.1.68 Base Version: 1.0.1.68 Firmware Version: 1.0.1.68 System Up Time Since: 3 minutes Network Status MAC Address: 00:0B:82:2B:41:11 LAN IP Address: 192.168.50.144 LAN Subnet Mask: 255.255.255.0 LAN Default Gateway: 192.168.50.1 PPPoE IP Address: 0.0.0.0 PPPoE Status: Disconnected DDNS Status: Disabled Wifi Status: Disconnected SIP Registered: Online Camera Type Camera Type: Aptina, MT9P031 Pixels 2592*1944

Figure 13 Status Page

NOTE:

When SIP account registered, the status will display "Online" in Green.
When SIP account unregistered, the status will display "Offline" in Red, as below.

SIP Registered:

Offline

ADVANCED SETTINGS EXPLANATION

The supports all the traditional and advanced telephony features.

User Management Page

This page allows user to do user management:

GXV3651FHD Administration Interface Manage User Existing User Name: --Add New User-- User Name: User Password: Confirm User Password: Privilege: Administrator Administrator Viewer Manage Anonymous Viewing Allow Anonymous Viewing: ✓ Save

Figure 14 User Management Page

  • Existing User Name: Allow revise existing user or add new user
  • User Name: The name of user need to be revised
  • User Password: New password if revise password
  • Confirm User Password: Re-enter the new password for verification
    • Privilege: Choose user privilege

- Allow Anonymous Viewing: When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT

change anything, just view ONLY.

Maintenance Page

This page allows user to maintain the camera:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage Restart the device Restart the device. Restart Restore the device Reset settings, except IP address, to factory default. Restore Firmware Upgrade and Provisioning Upgrade via: HTTP Firmware Server Path: fm.grandstream.com/gs Config Server Path: fm.grandstream.com/gs XML Config File Password: ••••••• Automatic Upgrade Interval(Minutes): 10080 Automatic Upgrade: ✓ Save

Figure 15 Maintenance Page

  • Restart: When clicked, the camera will reboot or restart
  • Restore: When clicked, the camera will be reset to factory default, wiping out all the configurations (except IP address)

Firmware Upgrade and Provisioning:

  • Upgrade via: Upgrade firmware via TFTP, HTTP or HTTPS
  • Firmware Server Path: Server path holding the firmware
  • Config Server Path: Server path holding the configuration file (auto provisioning)
  • XML ConfigFile Password: Password for encrypt the XML based configuration file
    • Automatic Upgrade Interval (Minutes): Time interval for automatic upgrade, default 10080
    • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning.

NOTE:

Only XML based automatic provisioning is supported by GXV3651_FHD.

SMTP Setting Page (Email Alarm)

This page allows user to configure email client to send out email when alarm triggered:

GXV3651FHD Administration Interface Gandstream Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage SMTP Server Settings Enable SMTP: ✓ SMTP Server: smtp.gmail.com SMTP Server Port: 465 From E-Mail address: my_gmail_id@gmail.com To E-Mail address 1: alarm@gmail.com To E-Mail address 2: To E-Mail address 3: User Name: my_gmail_id Password: ••••••• SSL: ✓ 0 1 Required Fields. 2 Valid DNS server is required for hostname. Save Test

Figure 16 SMTP Setting Page

  • Enable SMTP: When checked, email client is enabled.
  • SMTP Server: SMTP Email Server IP or Domain Name
  • SMTP Server Port: Port number used by server to send email
    • From Email address: The email address of alarm email sending from, usually client email ID
    • To E-Mail address: The email address to receive the alarmed email, total 3 included.
  • User Name: Email client User ID
  • Password: Email client password
  • SSL: Check if the SMTP email server requires SSL

NOTE:

➢ Click “Save” to save the email configuration information.

Click "Test" after configuration, if setting is correct, a test email will send out and "Test successful!" yellow bar will display like below

GXV3651FHD Administration Interface Home Test successful! Enable SMTP

FTP Settings Page (Upload Alarm)

This page allows user to configure FTP parameters to upload the alarm or video recording:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage FTP Settings Enable FTP: ✓ FTP Server: my_ftp.company.com FTP Server Port: 21 User Name: user_ftp Password: ******** Path: \AlarmRecord Valid DNS server is required for hostname. Save Test

Figure 17 FTP Setting Page

  • Enable FTP: When checked, built-in FTP client is enabled.
  • FTP Server: IP or Domain name of FTP site or server
  • FTP Server Port: TCP port for FTP server, default port number 21
  • User Name: FTP server User ID
  • Password: FTP server user password
    • Path: Path in the server where upload files are stored.

NOTE:

➢ Click "Save" to save the FTP configuration information.
Click "Test" after configuration, if setting is correct, a test FTP operation will be performed and "Test successful!" yellow bar will display if the operation is successful.

PTZ Settings Page

This page configures the PTZ settings.

Select the PTZ protocol that your connected compatible 3^rd party equipment (e.g.: External PTZ Enclosure) by clicking on the radio in front of the protocol. Next, select the Baud Rate from the drop down menu based on technical document of the 3^rd party equipment and synchronize the Baud Rate setting.

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Settings Protocol: Pelco-P Pelco-D Baudrate: 9600 bit/s Save

Figure 18 PTZ Setting Page

- PTZ Protocol:

The GXV3651_FHD supports both Pelco-D and Pelco-P. Select the protocol based on the technical document of your 3^rd party PTZ equipment.

- PTZ Baud Rate:

The Baud Rate is the number of distinct symbol changes (signaling events) made to the transmission medium per second in a digitally modulated signal or a line code.

Connect a PTZ device to the GXV3651\_FHD

  1. Connect the PTZ device (e.g.: 3^rd party external enclosure) to GXV3651_FHD by following the connection diagram shown below

PTZ Device Power RS485+ RS485- PinA PinB OUT + IN - V G A B RK

Figure 19 PTZ Connection

  1. Click Advanced Settings > PTZ; in PTZ page, configure the PTZ Protocol and Baud Rate according to the technical document of your connected 3^rd party PTZ device.

  2. Click Save and reboot the device to apply all the changes.

Alarm Server Settings Page (Upload Alarm to Supported VMS or HTTP Server)

This page allows user to configure alarm HTTP server to upload alarms:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage Alarm HTTP Server Settings Server Name: Security_Solution URL: farm911.cloud.net:9999 User Name: user Password: •••••| Save

Figure 20 Alarm HTTP Server Setting Page

  • Server Name:
  • URL:
  • User Name:
  • Password:

The name of HTTP server or VMS system

U R L o f t h

User ID from that Server

Password for that User ID

NOTE:

Grandstream provide HTTP API to help 3 ^rd party company by using HTTP server or VMS to develop further solutions for its customers.
Grandstream IP Camera and DVS (include GXV3651_FHD) are ONVIF certified.

Alarm Event Page

The GXV3651_FHD supports alarm inputs, for example, infrared detector, smoke detector and so on. Follow the steps to make Alarm Input work:

  1. Connect the alarm input equipment to the GXV3651_FHD.
  2. Set up the alarm event time schedule.
  3. Configure the alarm actions which you would like the GXV3651_FHD to take when the alarm is triggered.

This page allows user to configure alarm event:

GXV3651FHD Administration Interface DI Alarm Action Record Video From Pre Alarm 0 seconds to After Alarm 1 seconds Voice Alarm to SIP Phone Alarm Output Upload to Alarm Center Upload to Alarm HTTP Server Email and FTP upload JPEG and Store it to USB card or SD driver Save Alarm Event Time Schedule Date Start Time End Time Everyday 00:00 23:59 Add

Figure 21 Alarm Event Setting Page

How Alarm Input and Alarm Output Work

Alarm-in is the alarm input port; users are able to connect sensors such as infrared sensor (PIR), smoke sensor or light sensor to it. The detectable signal voltage range for alarm-in is from 1.8V to 15 V

NOTE:

➢ Please do not connect a device that has a signal voltage that is higher than 15V, this will damage the IP camera.

Internally, the Alarm-out uses relays as a switch (30VAC/2A); users can connect devices such as an alarm siren, alert lights or electric strike to this port. Under normal circumstances, the circuit is open. When there is an alarm event, the GXV3651_FHD will close the circuit to trigger the alarm.

Connect Alarm Input Equipment to the GXV3651\_FHD

Here are two sample connection diagrams. Connect the alarm equipment to the GXV3651_FHD by following the diagram below:

ARM OUT RS-486 RS-232 2 3 4 A B T R Alarm In - Alarm In + + - DC 12V Receiver Sender The infrared de- tector has it's own power supply Alarm In - Alarm In + + - DC 12V The infrared de- tector has it's own power supply

Setup Alarm Actions

An alarm action is what the GXV3651_FHD is going to do when an alarm is triggered during the defined time period – the time schedule. The GXV3651_FHD allows multiple alarm actions.

- Record Video: If this option is selected, the GXV3651_FHD will record the video when an alarm is triggered. You can enter the length of the video recording (in seconds). You can also choose the storage method for video files: SD card, USB Flash drive, or USB hard drive.

  • Voice Alarm to SIP Phone: If this option is selected, the GXV3651_FHD will make calls to the number listed in the Phone List page using the configured SIP account when an alarm is triggered. To use this function, the settings in SIP page must be configured properly.
  • Alarm Output: If this option is selected, the alarm will output via the configured method/equipment when it is triggered.
  • Upload to Alarm Center: This option is an integrated feature with GSurf. If this option is checked, the GXV3601 will report the alarm event to GSurf.
  • Upload to Alarm HTTP Server: This option is used when the Alarm Server is configured, the GXV-3651_FHD will send an HTTP GET request to the pre-configured HTTP Server.
  • Email and FTP upload JPEG and Store it to USB card or SD driver :

If this option is selected, the GXV3651_FHD will capture the image and store it to connected live storage device when an alarm is triggered.

Setup Alarm Event Time Schedule

This section allows you to configure the time during which the GXV3651_FHD will monitor the

Alarm Input. The GXV3651_FHD not only can monitor your settings but also can take actions when the alarm is triggered.

Dropdown list for date Alarm Event Time Schedule Date Tuesday Start Time 00:00 Monday 00:00 Tuesday 00:00 Available time schedules End Time 23:59 Add 23:59 23:59 Check All Delete

To add a schedule, select the date from the dropdown list, Start Time and End time and Click Add to add a new time schedule.

To delete a schedule, check the schedule you would like to remove and click Delete.

How to connect an Alarm Output Equipment to GXV3651\_FHD

Here is a sample connection diagram. Connect the alarm output equipment to the GXV3651_FHD by following the diagram below.

Alarm Out Alarm Out - +

Figure 22 Alarm Output connection

Motion Detection Configuration Page (Set Alarm)

This page allows user to configure motion detection to trigger alarms:

GXV3651FHD Administration Interface Motion Detection Region Settings Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage Enable Motion Detection Show Motion Detection Regions 0 Select a Region 50 Sensitivity Save Edit Remove Save Alarm Action Record Video From Pre Alarm 0 seconds to After Alarm 1 seconds Voice Alarm to SIP Phone Alarm Output Upload to Alarm Center Upload to Alarm HTTP Server Email and FTP upload JPEG and Store it to USB card or SD driver Save Motion Detection Time Schedule Region ID Date Start Time End Time 0 Everyday 00:00 23:59 Add 0 Everyday 00:00 23:59 Check All Delete

Figure 23 Motion Detection Configuration Page

  • Enable Motion Detection: When checked, Motion Detection enabled.
  • Show Motion Detection Regions: When checked, Motion Detection region with number will be displayed in White Rectangle in the screen; when "Edit" clicked,

the Rectangle will become Red, as shown in Figure 23.

- Select a Region: Pull down to select and configure alarm region, altogether 16 alarm region available, from 0 to 15.

- Sensitivity: Select configured alarm region number, input number for sensitivity to trigger alarm, 100 is the maximum sensible value.

Alarm Action:

  • Record Video From..... Allow user to select how long pre/after Alarm trigger moment, the video be captured.
    • Voice Alarm to SIP Phone: When checked, a SIP alarm phone call will be made to pre-configured number.
  • Upload to Alarm Center: When checked, the alarm video will be transferred to Alarm Center, like Grandstream free GSurf VMS software.

NOTE:

Grandstream free GSurf VMS software can be downloaded here:

http://www.grandstream.com/products/tools/surveillance/GSurf.exe

- Upload to Alarm HTTP Server:

When checked, alarm will be transferred to the HTTP server via HTTP API.

• Record Video and Upload to FTP Server:

When checked, the alarm will be recorded and FTP to pre-configured FTP server.

- Email and FTP upload JPEG and Store it to SD driver:

When checked, a snapshot of trigger moment will be generated and email to pre-configured email account, also save to the SD card in the SD card slot. (SD card not provided).

NOTE:

➢ Email/Snapshot storage is mutual exclusive with SD card DVS recording in next section.

This page allows user to configure Motion Detection Operation Schedule:

Motion Detection Time Schedule Region ID Date Start Time End Time 0 Everyday 00:00 08:00 Add 0 Everyday 20:00 23:59 ✓ 0 Everyday 00:00 08:00 ✓ ✓ Un-Check All Delete

Figure 24 Motion Detection Schedule Configuration page

- As shown in Figure 24, user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation.

Syslog Settings Page (Troubleshooting)

This page allows user to enable the Syslog to help troubleshooting problems:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage SysLog Settings Syslog Server: mysyslog.server.com Syslog Level: Debug Save

Figure 25 Syslog Configuration Page

- Syslog Server:

Syslog server IP or Domain Name

- Syslog Lever:

Lever of syslog message sent to the syslog server:

None, Debug, Info, Warning, Error.

Live Storage Setting Page (SD Card File Management)

This page allows user to manage the recorded files in SD card:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage On Disk Full Delete the earliest video or image files① Stop storing video and image files② Save Format Format SD Card: Format Foramt USB Flash Drive: Format Storage Information Type Capacity Used Space.Free Space Use(%) Unmount JPEG List File Name Size View Check Video List File Name Size Download Check

Figure 26 Live Storage Management Page

- On Disk Full:

Select below two different operations when SD card is full

  • Delete the earliest video or image files
  • Stop storing video and image files

• Storage Information:

The SD card information will be displayed in this column.

- JPEG List:

Motion triggered Snapshot JPEG file will be listed here.

- Video List:

Motion triggered video recording clip will be listed here.

NOTE:

Grandstream free GSNVR DVR software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/GSNVR_1.0.0.28_en.exe

SOFTWARE UPGRADE

Software upgrade can be done either via TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page.

Software Upgrade via TTFP, HTTP or HTTPS

This page allows user to configure firmware upgrade:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage Restart the device Restart the device. Restart Restore the device Reset settings, except IP address, to factory default. Restore Firmware Upgrade and Provisioning Upgrade via: HTTP Firmware Server Path: fm.grandsream.com/gs Config Server Path: fm.grandsream.com/gs XML Config File Password: ****** Automatic Upgrade Interval(Minutes): 10080 Automatic Upgrade: ✓ Save

Figure 27 Firmware Upgrade and Provisioning

NOTES:

- Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server FQDN is firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures.

Instructions for local firmware upgrade using TFTP server:

  1. Unzip the file and put all of them under the root directory of the TFTP server.

  2. Put the PC running the TFTP server and the device in the same LAN segment.

  3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.

  4. Start the TFTP server, in the phone's web configuration page

  5. Configure the Firmware Server Path with the IP address of the PC

  6. Update the change and reboot the unit

End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.

Configuration File Download

Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. "Config Server Path" is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be same or different from the "Firmware Server Path".

A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with "Admin Password" in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template.

When Grandstream Device boots up or reboots, it will issue request for configuration file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab.xml". The configuration file name should be in lower cases.

Currently GXV3651_FHD only support XML configuration.

RESTORE FACTORY DEFAULT SETTING

WARNING!

Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.

FACTORY RESET

There are two ways to reset your unit to factory default mode:

Reset Button (Hard Reset)

Reset default factory settings following these four (4) steps:

  1. Unplug the Ethernet cable.
  2. Locate a needle-sized hole on the back panel of the camera above the power jack.
  3. Insert a pin in this hole, and press and hold for about 15 seconds till reboot
  4. Take out the pin. All unit settings are restored to factory settings.

Reset from Web Interface (Soft Reset)

This page allows user to configure dynamic network related parameters:

GXV3651FHD Administration Interface Home Basic Settings Advanced Settings User Management Maintenance SMTP FTP PTZ Alarm Server Alarm Event Motion Detection Syslog Live Storage Restart the device Restart the device. Restore the device Reset settings, except IP address, to factory default. Restore Firmware Upgrade and Provisioning Upgrade via: HTTP Firmware Server Path: fm.grandsream.com/gs Config Server Path: fm.grandsream.com/gs XML Config File Password: ••••••• Automatic Upgrade Interval(Minutes): 10080 Automatic Upgrade ✓ Save

Figure 28 Factory Reset from Web Interface

IP VIDEO SURVEILLANCE FAQ

  1. What is the default IP address of the GXV-3651_FHD?

The default IP configuration is DHCP.

  1. Why can I not view the live video stream in Microsoft Internet Explorer?

Please check whether the IE add-on is installed correctly.

Once you log into the GXV 3651_FHD web interface, Internet Explorer will indicate that -This website wants to install to following add-on: _GSViewer.cab' from Grandstream Networks, Inc. Please install this add-on when prompted by IE.

  1. How do you manually uninstall the Grandstream video viewer add-on for IE?

Please follow these steps to uninstall the add-on:

  1. Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory
  2. Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll, lik_VoiceEngine_dll.dll and GSViewerX.inf from C:\WINDOWS\system32

  3. Why can't I access the GXV-3651_FHD web configuration interface?

Q 1: Is your internet service down?

A 1: Connect a PC to the internet to test the connection.

Q 2: Are the PC and the device in different subnets?

A 2: Check the subnet mask and default gateway of the device and PC.

Q 3: Is there a conflict with another IP address?

A 3: Try to change the IP address of the device.

Q 4: Has the HTTP port been changed?

A 4: Contact the administrator of the device for more information.

  1. The GXV-3651_FHD web configuration page is not displayed correctly in Internet Explorer 8?

In IE8, Compatibility View might need to be enabled for the GXV-3651_FHD web configuration page to load properly. To enable compatibility view, open IE8, click Tools, Compatibility View Setting, and add the GXV-3651_FHD web configuration pages to the Compatibility View.

  1. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process.

New firmware will often upgrade the add-on as well. To watch the live video stream, you must install the newest version of the add-on.

  1. How do you watch secondary video stream?

Login to the home page of the GXV-3651_FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream.

  1. Why is audio missing from the recorded video when an alarm is triggered?

Please double check whether the device has an audio input connected. GXV3651_FHD has a MIC IN port for an audio input.

  1. What is DDNS? Is it important for IP surveillance product to have DDNS support?

DDNS is an acronym for Dynamic Domain Name Service. It is important to choose an IP network camera that has DDNS support for dynamic IP addresses.

Chances are that the network has a dynamic IP address (which changes with every log on). A DDNS service makes sure that the camera's IP address always matches up to the current server address. DDNS also allows for a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed.

  1. Why is Windows Media Player unable to play the recorded videos files?

The GXV-3651_FHD uses the H.264 video codec. Windows Media Player may lack the proper H.264 decoder to play the recorded video. Please download the Microsoft FFDShow H.264 decoder from http://sourceforge.net/projects/ffdshow-tryout/ and install it.

  1. Alarm Triggered Events do not work in GSurf.

Please double check the Alarm Action on your GXV-3651_FHD. Login to the web GUI of the GXV3651_FHD, go to the Motion Detection or Alarm Events page, and make sure option Upload to Alarm Center is checked.

  1. It is recommended that you save your video files in different directories when using GSurf and GS_NVR.

GSurf and GS_NVR are different programs that have the ability to delete recorded video files. It is better to save video files in different directories when using GSurf and GS_NVR in the event that they automatically delete files that you might want to keep.

  1. How can I use a cell phone to watch the GXV3651 FHD video stream?

You must set the video resolution to QCIF to watch the GXV3651_FHD video stream from a cell phone. Make sure to set the bit rate to 64kbps to ensure the best video quality.

  1. Why doesn't the IP address of the device reset when I click the "Restore" button on the Maintenance page?

The GXV3651_FHD could be installed in areas that are not easy to access. For example, it could be installed on the roof of a building or the ceiling of an office. This makes it difficult to reinstall the device, therefore the -Restorell function will not clear the IP address. Press the RESET button on the device for at least 6 seconds until you hear a beep to perform a factory reset of all parameters (including the IP address).

  1. Why can't the live video stream be viewed using a mobile phone or GSurf after changing the HTTP Port of the device?

Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For example, if the HTTP port is 88, then the RTSP port of the device that you configured on GSurf / mobile phone should be 2088.

  1. Some notes on using SD cards

  2. The GXV3651 FHD only supports FAT32 formatted SD cards

  3. The GXV3651 FHD supports SD and SDHC
  4. It takes 10-15 seconds to read SDHC cards with large memory capacities. Please wait 15 seconds to unplug the SD card after you plug them into the device.
  5. If there are many files (i.e. 1800 or more image batch files) on the SD card, it can take up to 5 minutes to read them. Please do not refresh the web interface at this time as the GXV3651_FHD will restart reading the SD card. Grandstream is currently working on a fix for this issue.

  6. Port forwarding

Two ports must be forwarded on your router to watch video from a GXV3651_FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port. Please make note that the RTSP port number changes according to the web port. If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088.

  1. Tested PC display adapters.
Display Adapter Test Result
SiS 650/651/740/661 FX/741/760 Series Works normally
Intel(R) 82945R Express Chipset Family Works normally
VIA/S3G UniChrome Pro IGP Works normally
NIVDIA Geforce 7300GSWorks normally
SiS 661FXWorks normally
SiS Mirage GraphicsWorks normally
SiS 661 Series Works normally
Intel(R) G33/G31 ExpressWorks normally
SiS Mirage3 GraphicsWorks normally
SiS 661FX/GX Mirage GraphicsWorks normally
S3 Graphics ProSavageDDR(Microsoft Corporation)Works normally
XGI Velari Z7/Z9/Z9S V1.08.12There is some delay when playing videos.
Intel 965 Express Chipset FamilyWorks normally
ATI Mobility Radeon X1300Works normally
Intel( R ) G45/G43 Express ChipsetWorks normally
Mobile Intel 965 Express Chipset FamilyWorks normally
Mobile Intel(R) 4 Series Express Chipset FamilyWorks normally
Mobile Intel® 945GM Express Chipset FamilyWorks normally
Mobile Intel® 915GM/GMS, 910GML Express Chipset FamilyWorks normally
Intel® G45/G43 Express ChipsetWorks normally
ATI Technologies, RAGE XL PCIThis display adapter cannot display videos.
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Product information

Brand : GRANDSTREAM

Model : GXV-3651FHD

Category : Security Camera