MuxMeet Videobar 500820 - Video Conferencing System MuxLab - Free user manual and instructions

Product Type	All-in-one Video Conferencing Sound Bar
Brand	MuxLab
Model	MuxMeet Videobar 500820
Dimensions (DxWxH)	4.52" x 23.62" x 5.31" (115mm x 600mm x 135mm) with bracket
Weight	5.511 lbs (2.5 kg)
Power Supply	DC 12V, 2A (max)
Camera Sensor	1/2.5 inch CMOS, 8.51 MP
Camera Resolution	4K@30fps, 1080P@60fps, 1080P@30fps, 720P@60fps, 720P@30fps
Field of View	120° (DFOV), 110° (HFOV)
Digital Zoom	5x
Pan/Tilt Range	±15°
Microphone Array	4 beamforming microphones
Microphone Pickup Distance	6 meters
Speaker Power	8W mono
Speaker Frequency Range	100Hz - 16kHz
Connectivity	USB 3.0 Type C, USB 2.0 Type A, HDMI 1.4b, Bluetooth 5.0
Video Compression	H.264, MJPEG, YUY2, NV12
USB Protocol	UVC 1.1~1.5, UAC 1.0
Control Method	2.4G Remote Control, OSD Menu
Installation	Table-top or wall-mountable (wall bracket included)
Operating Temperature	0°C ~ 40°C
Storage Temperature	-40°C ~ 60°C
Key Features	4K UHD camera, beamforming mic, echo cancellation, auto tracking, auto framing, presets, plug-and-play, compatible with Zoom, Teams, Skype, etc.
Package Contents	MuxMeet Videobar, power supply, power cable, remote control, USB cable, wall bracket with screws, user manual (download)
Safety Precautions	Do not disassemble, avoid moisture, use only specified parts, unplug when not in use for long periods.
Maintenance	Clean with soft dry cloth; for lens use special cloth; avoid strong cleaners.

Frequently Asked Questions - MuxMeet Videobar 500820 MuxLab

What is the MuxMeet Videobar 500820?

The MuxMeet Videobar 500820 is an all-in-one video conferencing sound bar that integrates a 4K UHD camera, beamforming microphone array, and full-range speaker into a single device, designed for small to medium meeting rooms.

How do I connect the device to my computer?

Connect the MuxMeet Videobar to your computer using the provided USB 3.0 Type C cable. It is plug-and-play and works with standard USB video and audio protocols (UVC/UAC). No additional drivers are required.

Can I use the device with Zoom, Teams, or Skype?

Yes, the MuxMeet Videobar is compatible with popular video conferencing platforms such as Microsoft Teams, Zoom, Skype, BlueJeans, GoToMeeting, and others. It works as a USB peripheral.

How do I pair the remote control?

If the remote control is not working, pair it by pressing and holding Menu + OK until the LED turns red to clear pairing. Then press the camera's reset button with a pin to enter pairing mode (blue LED). While in pairing mode (15 seconds), press and hold Menu on the remote until the LED turns red, then wait for the camera LED to blink blue.

What is the camera's field of view and zoom capability?

The camera has a 120° diagonal field of view and supports 5x digital zoom. It also offers pan and tilt adjustment of ±15°.

How do I adjust the tracking mode?

Press the Menu button on the remote and navigate to Settings > Tracking Mode. You can choose between Off, Participants (auto-framing), or Speaker (follows the active speaker). Adjust tracking effect and speed in the same menu.

Can I use the device without a computer?

Yes, you can use the MuxMeet Videobar as a Bluetooth speaker for audio calls or music playback from a mobile device. It also supports local HDMI output for video display without a computer.

What are the recommended maintenance practices?

Use a soft cloth to clean the housing. For the lens, use a dry cloth designed for optics. Avoid strong or corrosive cleaners. When not in use for long periods, disconnect the power.

What is the microphone pickup distance?

The built-in beamforming microphone array has a pickup distance of up to 6 meters, with intelligent noise reduction and acoustic echo cancellation.

How do I reset to factory defaults?

Press the Menu button on the remote, navigate to Restore Default, select Yes and press OK. This will reset all settings to factory values.

USER MANUAL MuxMeet Videobar 500820 MuxLab

Two black televisions with camera modules, shown from different angles (top and bottom views) against a white background.

Table of Contents

1. Safety Precautions....3
2. Introduction......4
3. Features....5
4. Package Contents....5
5. Appearance and Interface....6
6. Specifications....7
7. Remote Control....9
8. Remote Control Pairing....10
9. GUI Settings ...... 11
   9.1 Menu....11
   9.2 Setting....11
   9.3 Information ...... 12
   9.4 Restore Default....12
10. Typical Application ...... 13
11. Product Dimensions....13
12. Maintenance....14
13. Troubleshooting.... 14

1. Safety Precautions

To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for future reference.

• Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury.
• Do not dismantle the housing or modify the module. It may result in electrical shock or burns.
• Do not open or remove the housing of the device as you may be exposed to dangerous voltage or other hazards.
• To prevent fire or shock hazard, do not expose the unit to rain, moisture and do not install this product near water. Keep the product away from liquids.
• Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on the housing, unplug the module immediately.
• Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning.
• Using supplies or parts not meeting the product specifications may cause damage, deterioration or malfunction.
  ● Refer all servicing to qualified service personnel.
  ● Install the device in a place with adequate ventilation to avoid damage caused by overheat.
  ● Unplug the power when left unused for a long period of time.
• Information on disposal of devices: do not burn or mix with general household waste, please treat them as normal electrical waste.

Copyright Notice

All contents in this manual are copyrighted, and cannot be cloned, copied, or translated without the express permission of MuxLab Inc. Product specifications and information in this document are for reference only, and the content may be updated from time to time without prior notice.

2. Introduction

The MuxMeet Videobar (model: 500820) is an all-in-one video conference sound bar specially designed to help enterprises realize the full potential when using small and medium meeting spaces. The three-in-one design of 4K ultra-HD camera, beamforming microphone and full-frequency range loudspeaker reduces wiring clutter and simplifies video and audio communications. Featuring an 8MP camera with 120° wide field of view, 4 microphones with a pickup distance of 6 meters, intelligent DSP technology for Acoustic Echo Cancellation and a powerful 8W speaker designed for users to clearly hear every word spoken. The system allows users to experience smarter and safer video conferencing by making remote participants feel like they are in the room.

The MuxMeet Videobar is easy to deploy, easy to manage and easy to use in small and medium rooms, when you need meetings to start on time and without any hiccups. Having plug-and-play connectivity makes it compatible with applications that support standard USB peripherals without the need to install drivers, eliminating the need for technical assistance during initial setup. The MuxMeet Videobar can be installed in a variety of configurations, including Wall Mount (above or below a screen) or Table Stand.

The MuxMeet Videobar works well with the most popular video conferencing platforms, such as Microsoft Skype, Microsoft Teams, Zoom, BlueJeans, GoToMeeting among others. Thanks to its USB connectivity, the device can be used for audio and video conferences, or as a speaker for your local devices, and thanks to Bluetooth connectivity support, the device can be used for audio calls and music playback in real time from a mobile device.

3. Features

• True plug and play all-in-one 4K-UHD Camera, beamforming microphone and full-frequency range loudspeaker
• 120° wide angle view and 5x digital zoom
• Pan / Tilt support ±15°
  ● Built-in microphone with 6-meter pick-up distance
  ● High quality noise reduction system with echo cancellation
  ● Auto Tracking and Auto Framing
• Bluetooth 5.0 connectivity
• Local HDMI output
  ● May be table-top or wall-mounted
  ● Supports presets
  ● Supports extended microphones

4. Package Contents

● One (1) MuxMeet Videobar
● One (1) Power Supply
- One (1) Cable
● One (1) Remote Control
● One (1) USB Cable
● One (1) Wall bracket (with screw)
● One (1) User manual (available via download)

Notes: Confirm that the product and accessories are all included. If not, please contact the supplier from which you purchased the unit.

5. Appearance and Interface

Item	Name	Item	Name
1	DC 12V Interface	4	HDMI Interface
2	USB 3.0 Interface	5	USB 2.0 Interface
3	Reset Button	-	-

1. Specifications

Camera
Video System	4K@30fps, 1080P@60fps, 1080P@30fps, 720P@60fps, 720P@30fps
Sensor	1/2.5 inch, CMOS, 8.51M pixel
Lens	120°(DFOV), 110°(HFOV), 5x Digital Zoom, Pan/Tilt ±15°
PTZ	MPT + EPTZ
Digital Noise Reduction	2D & 3D Digital Noise Reduction
Digital Output	12-bit
Colour Depth (bits)	8 bit
Video S/N	≥55dB
Backlight Compensation	Support
Loadspeaker
Full Frequency Speaker	96 dB SPL in the case of 0.5 meter
Number of output channels	Mono
Real RMS power (W)	8W
Real frequency range (Hz)	100Hz-16KHz
Real sensitivity (dB)	82±3 dB
Real SNR (dB)	69dB
Speaker impedance (Ohm)	8Ohm
Microphones
Microphone Array	Beamforming microphone
Real frequency range (Hz)	100Hz-10KHz
Real sensitivity (dB)	-38dB
Real SNR (dB)	65dB
Real THD (%)	Max 1% @ 1KHz 100dB SPL
Real impedance (Ohm)	400Ohm @ 1KHz
Pickup pattern	Omni directional
Sample Bitrate	512Kbps
Sample frequency	32KHz

MuxMeet Videobar Operation Manual

Microphone quantity build-in	4
Pickup distance	6 meters
USB
Connection Type	USB 3.0, downward compatible with USB 2.0
Video Compression	H.264 / MJPEG / YUY2 / NV12
USB Audio	32K sampling rate, support UAC 1.0
USB Communication Protocol	UVC 1.1~1.5
UVC PTZ Control	Supported
Input/Output Interface
HD Output	1 x HDMI, Version 1.4b
USB Interface	1 x USB 3.0, Type C, 1 x USB 2.0, Type A
Power Jack	DC 12V, 2A (Max)
Generic Specification
Control Method	2.4G Remote Controller
Installation Method	Table-top or wall-mountable
Operating Temperature	0°C ~ 40°C
Storage Temperature	-40°C ~ 60°C
Unit Dimensions (DxWxH)	4.52" x 23.62" x 5.31" (115mm x 600mm x 135mm) holder included
Unit Weight	5.511 lbs (2.5Kg)
Order Information	500820 MuxMeet Videobar, UHD 4K (UPC: 627699008201)

7. Remote Control

No	Name	Function Description
1	Camera Close Key	Press to turn off the camera, press again to resume
2	Call Key	Answer the call
3	Camera Direction Keys	Press to move the camera to up, down, left, and right direction to adjust the image display; press the [OK] key to return the camera to the home position
4	Volume +/- Keys	Press to increase or decrease the volume
5	Exit Tracking Key	Press to exit the tracking mode
6	Speaker Tracking Key	Press to perform voice tracking of the speaker
7	Preset 1 Key	Long press to set preset 1; short press to call preset 1
8	Preset 2 Key	Long press to set preset 2; short press to call preset 2
9	Standby Key	Long press to switch the camera to standby mode; short press to resume
10	Hang Up Key	Hang up the call
11	OK Key	Confirm selection
12	Mute Key	Turn on/off the microphone
13	Zoom Keys	Zoom in the lens [+]; Zoom out the lens [-]
14	Speaker Mute Key	Turn on/off the speaker
15	Participants Tracking Key	Press to track the participants automatically
16	Menu Key	Press to enter or exit the OSD menu
17	Bluetooth Key	Enabel/Disable the Bluetooth function

8. Remote Control Pairing

The remote control was paired with Videobar when it left the factory, and it can be used normally without special requirements. Unless there is an abnormal operation of the remote control, or a new one needs to be used, then it is necessary to pair it with the Videobar again.

Follow the steps below to pair the remote.

Step 1 Connect the camera to the power supply and wait for the camera initialization to complete, and the camera is then ready to output video normally.

Step 2 Clear the paired status of the remote control:

Press and hold the Menu + OK button at the same time until the indicator on the remote turns solid red, then release the buttons to clear the paired status of the remote.

Step 3 Activate the camera to enter remote control pairing mode:

Use a small pin to press the reset button on the camera, the camera's LED light will turn blue when it enters pairing mode. (Note: There is only 15s active operation time to enter the pairing mode. After this 15s time period, the pairing mode will automatically exit. Therefore, please press the reset button again within this 15s period to re-enter the remote control pairing mode.)

Step 4 Start pairing:

Press and hold the Menu button until the remote control light turns red, and then wait for the camera LED light to turn blue and is blinking. Now your camera can be operated via the remote control.

9. GUI Settings

9.1 Menu

Press MENU key on remote control, the screen will display as below:

9.2 Setting

Move the cursor to "Settings" in the main menu and press [OK] to enter the setting page as shown below:

Language: Optional items: English, Chinese & Français

Video Setting: 2D NR, 3D NR, WD R Enable, Flip-H, OSD Mirroring.

Audio Setting: Setting 3A Enable, Mic Equalizer.

EPTZ: Optional items: On, Off.

Zoom Limit: Optional items: 1.5x, 2x, 3x, 4x, 5x.

HDMI Format: Optional items: 1080P@60, 1080P@50, 1080P@30, 4K@30.

Tracking Mode: Optional items: Off, Participants, Speaker.

Tracking Effect: Optional items: Smooth, Instantaneous

Tracking Speed: Optional items: Slow, Normal, Fast

9.3 Information

Move the cursor to "Information" in the main menu, and press [OK] to enter the information page as below:

Note: The above information is for reference only, please refer to the product for the actual specifications.

9.4 Restore Default

Move the cursor to "Restore Default" in the main menu, and press [OK] to enter the restore default page as below:

Yes / No: Confirm or cancel the restore to factory settings.

Note: GUI menu and parameter information are subject to change without notice

10. Typical Application

Applications include video conferencing, audio calls, training, remote education and more.

Typical Application Diagram

graph TD
    A["MuxMeet Videobar (500820)"] --> B["User Profile 1"]
    A --> C["User Profile 2"]
    A --> D["User Profile 3"]
    A --> E["User Profile 4"]
    A --> F["User Profile 5"]
    B --> G["Conference room monitor"]
    C --> G
    D --> G
    E --> G
    F --> G
    G --> H["USB cable"]
    G --> I["HDMI cable"]

1. Product Dimensions
   

12. Maintenance

Camera Maintenance

• If the camera is not use in long-term, please disconnect the power after use.
• Use a soft cloth or cotton paper to remove dust from the camera housing.
• When cleaning the camera lens, please use a dry soft cloth made for this purpose. If the amount of dirt is more serious, then use a neutral cleaner as well.
• Do not use strong or corrosive detergent, so as not to scratch or damage the lens and affect the image quality.

Avoid Using

• The camera should avoid shooting particularly bright objects, such as sunlight.
• The camera should not work under unstable lighting conditions, otherwise the image will flash.
• Do not use around facilities that can transmit high-power radio waves, such as television stations or radio-transmitting stations.

13. Troubleshooting

The following table describes some of the symptoms and possible solutions regarding the MuxMeet Videobar.

symptom	Probable cause	Possible solution
No Image	No power or wrong power supplyHDMI or USB-C cable	Check power connectionsCheck the HDMI and USB-C cables
Flickering Image	Synchronization	Check the HDMI and USB-C Cables
Choppy sound	• Synchronization	Check USB Cable

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or ([phone] (International).

MuxLab PRODIGITAL™

MuxLab Inc.

2321 Rue Cohen

Montreal, Quebec

Canada H4R 2N7

Tel.: [phone] Fax: [phone]

Toll Free (North America): 877 689-5228

URL: www.muxlab.com

E-mail: [e-mail]