RC2-0A-35 - Exercise bike True - Free user manual and instructions

Product Type	Gravity Recumbent Bike
Brand	True
Model	RC2-0A-35
Maximum User Weight	400 lbs (181 kg)
Power Requirements (110V)	110V, 50/60 Hz, 20A, NEMA 5-20 plug
Power Requirements (220V)	220V, 50/60 Hz, 8A, NEMA 6-15 plug
Power Consumption	350 watts (non-LED console)
Console Options	LED (self-powered) or optional touch screen/PVS (requires 110V AC)
Heart Rate Monitoring	Contact heart rate grips and optional chest strap
Resistance Type	Self-generated (non-LED) or optional auxiliary power supply
Seat Adjustment	Vertical adjustment via seat adjustment handle
Pedals	Standard pedals, left pedal reverse-threaded
Leveling Feet	Four adjustable leveling feet
Safety Features	Emergency stop, safety key, warning decals
Assembly Required	Yes, with included tools
Warranty (Commercial)	Frame 7 years, Parts 3 years, Labor 2 years, Wear items 180 days
Warranty (In-Home Use)	Frame 12 years, Parts 10 years, Labor 2 years, Wear items 180 days
Maintenance Frequency	Daily cleaning, weekly vacuum, quarterly lubrication and inspection
Cable Connections	Network, coaxial, heart rate, button control, I/O data, power, ground
Space Requirements	24" (61 cm) clearance on each side, 79" (200 cm) safety zone at rear

Frequently Asked Questions - RC2-0A-35 True

How do I assemble the True RC2-0A-35 exercise bike?

Assembly is a two-person task. Follow the steps in the manual: attach stabilizers, seat adjustment handle, seat handlebar, seat cushion, seat back, water bottle holder, pedals, front mast, console, and level the bike. Use the included allen wrenches and combination wrench. Refer to the assembly section for torque specifications.

How do I adjust the seat position?

Use the seat adjustment handle located under the seat. Loosen the handle, slide the seat forward or backward to your desired position, then tighten the handle securely. Ensure your legs can fully extend while pedaling.For proper fit, your leg should be slightly bent at the bottom of the pedal stroke.

How do I clean and maintain the bike?

After each use, wipe all surfaces with a mild detergent solution or GymWipes. For the console, use a 50/50 mix of 91% isopropyl alcohol and water. Weekly, vacuum under and around the bike. Quarterly, lubricate pedal threads and perform a full inspection.Avoid acidic cleaners; they void the warranty.

Why is there no power to the console?

First, ensure the ON/OFF switch is ON and the power cord is fully seated. Check the circuit breaker next to the switch; reset if tripped. Verify the outlet has power using a voltmeter. If the problem persists, inspect the power cord for damage and replace if necessary. Contact TRUE support if the issue continues.

How do I register the warranty?

Register online at https://truefitness.com/services-support/warranty-registration/ within 30 days of purchase. You will need the base and console serial numbers. Alternatively, mail the completed warranty registration card to TRUE Fitness, 865 Hoff Road, St. Louis, MO 63366.Registration is required for warranty coverage.

Why is my heart rate not displaying or erratic?

Ensure the transmitter belt is in full contact with skin and moistened. Stay within 3 feet of the console. Replace the belt battery if depleted. Avoid interference from other devices like computers or Wi-Fi routers. If using contact grips, verify cables are not pinched.

How do I level the bike on an uneven floor?

Using a 13mm wrench, adjust the four leveling feet until they contact the floor firmly. Tighten the lock nuts against the frame. Do not extend the feet too far; they may detach. Ensure the bike is stable before use to prevent injury.

How do I install the pedals correctly?

Attach the right pedal (clockwise) and left pedal (counter-clockwise) to the respective crank arms. Tighten securely to 40 N-m (29.5 ft-lb) using a torque wrench with a 15mm head. The left pedal is reverse-threaded; turning counter-clockwise tightens it.

Do I need to calibrate the console after assembly?

The Gravity Recumbent Bike does not require calibration. However, you must configure the console with the base. Follow the instructions included with your console. If you encounter issues, contact TRUE support at 800.883.8783.

How should I store the bike long-term?

Turn off the bike, unplug the power cord, and coil it securely. Store in a dry, temperate environment away from extreme temperatures. Clean and dry the chest strap if used.Protect from dust and moisture to ensure longevity.

USER MANUAL RC2-0A-35 True

Exterior view of a black fitness bike with visible branding and digital display (no text or symbols on the device itself)

GRAVITY RECUMBENT BIKE

OWNER'S MANUAL AND ASSEMBLY GUIDE

IMPORTANT-PLEASE READ

All products shown are prototype. Actual product delivered may vary. Product specifications, features, and software are subject to change without notice.

For the most up-to-date version of this manual, please see our website: https://truefitness.com/services-support/user-manuals/

CONTACTING OUR SUPPORT TEAM

To contact TRUE for any of your pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am - 5:00pm (CST):

• Commercial Direct Customers and Corporate Accounts | 800.868.8783

• Retail Customers and Distributors | 800.883.8783

Or email us:

• Commercial Direct Customers and Corporate Accounts | [e-mail]

• Retail Customers and Distributors | [e-mail]

• Service International | [e-mail]

When contacting TRUE, please have the following information ready:

- Serial Number of Unit

- Contact Information—Full Name, Email, and Phone Number

- Address of Facility or Residence

- Detailed Description Regarding Symptom of the Unit (along with pictures or video if applicable)

NOTE: Authorized service providers, dealers, and distributors may also use TRUE's online resource | portal.truefitness.com.

CONTACTING OUR SALES TEAM

Interested in owning more TRUE products? Please contact us with any product inquires so that we may direct you to the appropriate sales representative to help answer your questions.

• Phone | 800.426.6570
- Email | sales@truefi tness.com
• Hours | Monday - Friday 8:30am - 5:00pm (CST)

REPORTING FREIGHT CLAIMS OR PARTS DAMAGE

Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow.

Severe Damage—Obvious damage to external packaging and internal product.

Please refuse the shipment and it will be returned to TRUE by the carrier. Contact TRUE product support by calling 800.883.8783 or sales support by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you. If the shipment comes in multiple boxes, only refuse boxes with damage.

Slight Damage—Minimal damage to external packaging with unknown internal damage to product.

If the shipment has minimal damages and you are not sure if the actual product is damaged, you must sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is indeed damaged, please gather the serial number, model number, description of damage, and photos of damage. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact TRUE product support ([e-mail] | 800.883.8783) or TRUE sales support ([e-mail] | 800.426.6570) Monday-Friday during normal business hours.

Concealed Damage—No damage to external packaging but internal damage to product.

You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to file a claim if the carrier is not notified in a timely manner. Once you have called the carrier you will need to gather the serial number, model number, description of damage, and photos of damage. Contact TRUE product support ([e-mail] | 800.883.8783) or TRUE sales support ([e-mail] | 800.426.6570) Monday-Friday during normal business hours.

TABLE OF CONTENTS

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE
INSTRUCTIONS....5
POWER REQUIREMENTS....7
SPACE REQUIREMENTS....8
SPECIFICATIONS....8
WARNING DECALS....9
COMPLIANCES....9
PROPER USE....10

ASSEMBLY INSTRUCTIONS

PREASSEMBLY CHECKLIST....11
ASSEMBLY STEPS....15

PRODUCT FEATURES

BASE OVERVIEW....35
CONSOLE OVERVIEW....36

CARE AND MAINTENANCE

INSPECTION....38
CLEANING THE EQUIPMENT....38
LUBRICATION....38
LEVELING THE MACHINE....39
PREVENTATIVE MAINTENANCE....40
LONG TERM STORAGE....40

ADDITIONAL INFORMATION

TROUBLESHOOTING....41
WIRING DIAGRAMS....43

WARRANTY INFORMATION

COMMERCIAL WARRANTY 44
LIMITED-USE COMMERCIAL WARRANTY 45
IN-HOME USE WARRANTY 45
WARRANTY DETAILS 46
WARRANTY REGISTRATION 47

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS

This equipment is intended for a commercial or institutional setting. This owner's manual should be accessible to all personal trainers, faculty, and members.

• Read and understand all instructions and warnings prior to use.
• Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or experience pain, stop and consult your physician.
• Obtain proper instruction prior to use.
  • This unit is intended for commercial use only.
  • Inspect the unit for incorrect, worn, or loose components and do not use until corrected, replaced, or tightened prior to use.
• Do not wear loose or dangling clothing while using the unit.
• Care should be used when mounting or dismounting the unit.
• Read, understand, and test the emergency stop procedures before use.
• Disconnect all power before servicing the unit.
• Do not exceed maximum user weight of 400 lbs / 181 kg.
• Keep the top side of the moving surface clean and dry.
• Keep children and animals away.
• Use caution when moving and assembling unit.
  • All exercise equipment is potentially hazardous. If attention is not paid to the conditions of equipment usage, death, or serious injury could occur.

WARNING: To reduce the risk of burns, fire, and electric shock or injury to persons, follow these instructions:

• Heart rate monitoring systems may be inaccurate. Over-exercising may result in serious injury or death. If you feel faint, dizzy, or experience pain, stop exercising immediately.
• Health related injuries may result from incorrect or excessive use of exercise equipment.
• TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program, particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
• Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.
• When using this exercise machine, basic precautions should always be followed.

• Use this equipment only for its intended use as described in this manual.

• Do not move the equipment by lifting the console. Do not use the console as a handlebar during a workout.

• This product can expose you to chemicals including Toluene and Acrylamide which are known to the State of California to cause Cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
• Keep equipment stable on fl at ground.
• Risk of personal injury-crushing hazard when equipment is in operation. Keep feet, hands, and fingers away from moving parts.
• Replace warning labels that may be worn, damaged, or missing.
• Replace any non-working or damaged components, remove the unit from service until repair is performed.
• Do not operate the equipment while being covered with a blanket, pillow, plastic, or anything that insulates or stops airflow. Keep air openings free of lint, hair or any obstructing material.
• Any changes or modifications to this equipment could void the product warranty.

• Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered. Such substances create the danger of combustion and explosion.

• Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature changes.

• Close supervision is necessary when used near children under the age of 15, or disabled persons.
• Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away from moving parts.
• Use handlebars to maintain balance when mounting and dismounting the machine and for additional stability while exercising.
• Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of reach of the equipment while it is in motion.
• Do not use typing or web surfing features at excessive speeds. Always stabilize yourself when using typing or web surfing features. (Varies by console option.)
• Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids are recommended.
• Always follow the console instructions for proper operation.
• Do not use the contact heart rate grips as a handlebar during a workout.
• Allow only one person at a time on the equipment while it's operating.
• Do not allow animals on or near the equipment while in operation.
• Do not reach into or underneath the unit, or tip it on its side during operation.
• Do not use if you have a cold or fever.
• This equipment is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been given instruction concerning use of the equipment by a person responsible for their safety.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Do not use attachments not recommended by the manufacturer.
• Allow only trained personnel to service this equipment.
• It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
• This machine is self-generated and does not require the use of an electrical outlet with the LED console. Optional touch screen or PVS consoles require 110V AC input and 9V DC 1.5 amp output for console operation only.
• The batteries within self-generated equipment contain materials that are considered hazardous to the environment. Federal law requires proper disposal of these batteries.

▲DANGER: To reduce the risk of electric shock, always unplug this product when not in use, before cleaning, or attempting any maintenance activity. Do not handle the plug with wet hands.

• To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet. On the machine power switch, (c) means that the machine power is ON and (d) means the machine power is OFF.
• Use a TRUE AC power cord.
• Position this product so the power cord plug is accessible to the user.
• Keep the power cord away from heated surfaces. Do not pull the equipment by the power cord or use the cord as a handle. Do not run the power cord along the side or under the equipment.
• If the electrical supply cord is damaged it must be replaced by the manufacturer, an authorized service agent, or a similarly qualified person to avoid a hazard.
• This product must be connected to a properly grounded electrical outlet.
• Never insert objects into any openings in this product. If an object should drop inside, turn off the power, unplug the power cord from the outlet and carefully retrieve it. If the item cannot be reached, contact TRUE product support.
• To avoid serious injury, remove and store the power cord when the machine is not in use.
• This appliance should never be left unattended when plugged in.
• Do not use any type of extension cord with this product.
• Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water.

NOTE: Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.

POWER REQUIREMENTS

Read and understand all instructions before plugging any TRUE power cord into an electrical outlet.

GROUNDING INSTRUCTIONS

This product must be grounded. If the product malfunctions or breakdowns, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

! DANGER:

• Improper connection of the equipment grounding conductor can result in risk of electrical shock.
• Check with a qualified electrician or service provider if you are in doubt as to whether the equipment is properly grounded or installed on a dedicated line.
• Seek a qualified electrician to perform any modifications to the cord or plug. TRUE is not responsible for injuries or damages as a result of cord or plug modification.

• To reduce the risk of burns, fire, electric shock, or injury, it is imperative to connect each product to a properly grounded 110V or 220V electrical outlet. The voltage required for your unit is located on the serial number decal (usually on the front of the unit). Depending on where you live voltage requirements differ.

• Some TRUE products require a circuit rated 110V, 60 Hz, and 20 amps. In the United States, most residential homes have circuits rated 110V, 60 Hz, and 15 amps. If your unit requires a 20 amp outlet, contact an electrician to install a dedicated 20 amp circuit prior to use.

• 110 Volt—This model is for use on a nominal 110V circuit and has a grounding plug that looks like the plug illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.
• 220 Volt—This model is for use on a circuit having a nominal rating no less than 208V and more than 240V and is factory equipped with a specific electric cord and has a grounding plug that looks like the plug illustrated in figure B. Make sure that the product is connected to an outlet having the same configuration as the plug in figure B. No adapter should be used with this product. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.

Power Information
Model	Line Voltage (V)	Frequency (Hz)	Rated Current (Amps)	Number of Units per Circuit	Plug/Outlet	Max Power Dissipation (Watt)
RC2-0A-35	110 50/60Hz 20			Up to 5 bikes per circuit—DO NOT exceed	NEMA 5-20 350 watts per bike equipped with a non-LED console
	220 50/60Hz 8			Up to 5 bikes per circuit—DO NOT exceed	NEMA 6-15 350 watts per bike equipped with a non-LED console

NOTE: The plug configuration for the power adapter may vary by country.
NOTE: Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.
© 2024 TRUE Fitness All Rights Reserved.

SPACE REQUIREMENTS

TRUE recommends leaving a minimum of 24" (61cm) on each side of the equipment and a 79" (200cm) safety zone at the rear of the equipment.

SPECIFICATIONS

• DIMENSIONS (L X W X H)

WARNING: Replace warning labels that may be worn, damaged, or missing.

To replace any worn or missing decals contact TRUE product support ([e-mail] | 800.883.8783).

COMPLIANCES

This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com.

PROPER USE

Proper Training Position

• Once seated, users should place their feet on the pedals (A).
• When pedaling, the user should be able to extend their legs fully while pedaling; if users do not have enough room to fully extend their legs, they should adjust their seat position (B) until their legs are able to comfortably extend. Additionally, if users legs feel overly stretched when they're extended, the seat needs a lower adjustment.
• During a workout the users hand should grasp the handlebars (C).
• To safely exit, confirm the workout has ended and the console has returned to the Home screen in addition to the pedals coming to a complete stop. While firmly grasping the handlebars to maintain balance, slowly slide your body off the seat and feet from the pedals to transition to a standing position free from the bike.

Woman performing a stationary exercise machine with labeled parts (A), (B), and (C), no visible text or symbols beyond labels.

ASSEMBLY INSTRUCTIONS

NOTE: Supplemental video available @TRUEFitnessserviceids: https://www.youtube.com/playlist?list=PLr3lgv32UruqBUtfzhrzF90543ENHp0F1

PREASSEMBLY CHECKLIST

BASIC GUIDELINES FOR SETTING UP THE EQUIPMENT

After removing the equipment from the packaging, place the equipment on a clean, level surface. Make sure the electrical cord easily reaches a grounded three-pronged outlet.

▲DANGER: Do not use an extension cord or ungrounded outlet. The ground helps prevent electrical damage to your equipment and enhances your safety by helping to prevent shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the equipment is properly grounded. Do not modify the plug provided with the unit if it will not fit the outlet. Have a proper outlet installed by a qualified electrician.

CAUTION:

Use caution when assembling the equipment.

Unpacking and assembling of this product is a two person task.

Use caution when unpacking this product. Avoid damage to the product.

DO NOT use a box cutter. DO NOT slice into the packaging.

VERIFY BOX CONTENTS

IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support ([e-mail] | 800.883.8783).

TOOLS NEEDED FOR ASSEMBLY INCLUDED IN BOX
4mm Ball End Allen Wrench YES	7
5mm Ball End Allen Wrench YES	7
6mm Ball End Allen Wrench YES	7
15mm/17mm Combination Wrench YES	8

TOOLS NEEDED FOR ASSEMBLY INCLUDED IN BOX
13mm Wrench NO
#2 Phillips Screwdriver NO
Wire Cutters NO
Torque Wrench with 15mm Head NO

BOX CONTENTS

ITEM DESCRIPTION QTY
1	B	A
2 SEAT HANDLEBAR 1
3 SEAT ADJUSTMENT HANDLE 1
4 SEAT CUSHION 1
5 SEAT BACK COVER 1
6 SEAT BACK PAD 1
7 WATER BOTTLE HOLDER 1
8	FRONT MAST	1
9	MAST BOOT	1
10	BOTTOM CONSOLE COVER	1
11	REAR CONSOLE COVER	1
12	LEFT PEDAL	1
13	RIGHT PEDAL	1
14	FRONT STABILIZER	1
15 REAR STABILIZER 1
16 HARDWARE BAG(S) 1
17	MANUAL	1

HARDWARE PACK CONTENTS

RCS0045-35 Hardware Pack

STEP 1 & 2FRONT AND REAR STABILIZER BARS
ITEM DESCRIPTION QTY
RCS0531 B	HCS, NYLOC, M8 X20MM (ZP,BO)	4
CBW0021	WASHER, CURVEM8X1.2MM	4

STEP 3SEAT LATCH HANDLE
ITEM DESCRIPTION QTY
RCS0538 SCREW SHCS M5 X 20MM(ZP,BO)		2

STEP 5SEAT HANDLEBAR
ITEM DESCRIPTION QTY
PSB0173 F	HCS, LP, M8 X 15MM(ZP,BO)	4

STEP 6SEAT CUSHION
ITEM DESCRIPTION QTY
RCS0544 B	HCS, M6 X 15MM (ZP,BO) 4
RCS0545 W	ASHER SPLITLOCK M6(ZP,BO)	4
CS80136 W	ASHER, FLAT,M6*OD19*ID6.2*6.2(BLACK)	4

STEP 7SEAT BACK
ITEM DESCRIPTION QTY
PSB0170 SHCS, M6 X 55, B0 4
RCS0545 WASHER SPLITLOCK M6(ZP,B0)		4

STEP 9WATER BOTTLE HOLDER
ITEM DESCRIPTION QTY
CS80102	SCREW TYPE A M4 X12MM(ZP,BO)	6

STEP 12FRONT MAST
ITEM DESCRIPTION QTY
RCS0517	BHCS, M8 X 15MM (ZP,BO)
RCS0518	WASHER, LOCK M8(ZP,BO)	4
CBW0015	WASHER, M8X16X1.2T,BLACK	4

HARDWARE PACK CONTENTS

STEP 14CONSOLE COVERS
ITEM DESCRIPTION QTY
CS80131S	CREW M5X15L (BLACK) 6

TOOLS
ITEM DESCRIPTION QTY
XM0139_004	4MM BALL END ALLEN WRENCH	1
TC6085_004	5MM BALL END ALLEN WRENCH	1
78008949 6	MM BALL END ALLEN WRENCH	1
RCS0045016	15MM/17MM COMBINATION WRENCH	1

ASSEMBLY STEPS

Step 1—Attach Rear Stabilizer

Tools Used in this Step

6mm Ball End Allen Wrench

A. Rotate the bike frame forward on the metal front stabilizer bracket.
NOTE: At least one person should hold the bike frame, while another installs the rear stabilizer.
B. Using a 6mm ball end allen wrench, install the rear stabilizer into the metal bracket using 2 hex screws and 2 fl at washers.

Parts Used in this Step

Item Part Description Qty

1 CB0007-35 SUBASSEMBLY, REAR STABILIZER 1
2 RCS0531 BHCS, NYLOC, M8 X 20MM(ZP, B0)2
3 CBW0021 WASHER, CURVE M8X1.2MM 2

3 1

Step 2—Attach Front Stabilizer

Tools Used in this Step
6mm Ball End Allen Wrench

A. Rotate the bike frame backwards on the rear stabilizer. NOTE: At least one person should hold the bike frame, while another installs the front stabilizer.
B. Using a 6mm ball end allen wrench, install the front stabilizer into the metal bracket using 2 hex screws and 2 fl at washers.

Parts Used in this Step
Item P	Part Description	Qty
1	CB0008-35 SUBASSEMBLY, FRONT STABILIZER 1
2	RCS0531 BHCS, NYLOC, M8 X 20MM (ZP,BO) 2
3	CBW0021 WASHER, CURVE M8X1.2MM 2

© 2024 TRUE Fitness All Rights Reserved.

Step 3—Attach Seat Adjustment Handle

Tools Used in this Step
4mm Ball End Allen Wrench

Parts Used in this Step
Item P	Part Description Qty
1	CBW0027ABK	KIT, SEAT ADJUSTMENT HANDLEBAR, BLACK GRIP/BLUE HANDLE	1
2	RCS0538 SCREW	W SHCS M5 X 20MM(ZP,BO) 2

Using a 4mm ball end allen wrench, attach the seat adjustment handle to the seat carriage using 2 hex screws.

NOTE: The seat adjustment handle should face the front of the machine.

© 2024 TRUE Fitness All Rights Reserved.

Step 4—Connect Seat Handlebar Cables

Tools Used in this Step
Wire Cutters

A. After making sure the handlebar is in the correct position, connect the contact heart rate cables.

NOTE: At least one person should hold the seat handlebar in place while the other makes the cable connections.

B. Using wire cutters, cut the 2 zip ties on the seat carriage.

© 2024 TRUE Fitness All Rights Reserved.

Step 5—Attach Seat Handlebar

Tools Used in this Step
5mm Ball End Allen Wrench

A. Slide the seat handlebar bracket into the seat carriage.

B. Using a 5mm ball end allen wrench, attach the seat handlebar to the seat carriage using 4 hex screws.

Parts Used in this Step
Item P	Part Description	Qty
1	RCS0122-35 SEAT HANDLEBAR ASSEMBLY 1
2	PSB0173 FHCS, LP, M8 X 15MM(ZP,B0)4

© 2024 TRUE Fitness All Rights Reserved.

Step 6—Attach Seat Cushion

Tools Used in this Step
4mm Ball End Allen Wrench

Using a 4mm ball end allen wrench, attach the seat cushion to the seat carriage using 4 hex screws, 4 lock washers, and 4 fl at washers.

Parts Used in this Step
Item	Part Description	Qty
1 B2	R0083 SUBASSEMBLY, SEAT CUSHION		1
2 RCS0544 BHCS, M6 X 15MM (ZP,BO)			4
3 RCS0545 WASHER SPLITLOCK M6 (ZP,BO)			4
4 CS80136		WASHER, FLAT, M6*OD19*ID6.2*6.2 (BLACK)	4

© 2024 TRUE Fitness All Rights Reserved.

Step 7—Attach Seat Back Pad

Tools Used in this Step
4mm Ball End Allen Wrench

A. Align the seat back pad with the seat back frame.
B. Using a 4mm ball end allen wrench, attach the seat back pad to the seat back frame using 4 hex screws and 4 lock washers.

Parts Used in this Step
Item	Part Description	Qty
1 BZR0085	SUBASSEMBLY, SEAT BACK PAD		1
2 P$B0170	SHCS, M6 X 55, BO		4
3 RCS0545	WASHERSPLITLOCK M6 (ZP,BO)		4

© 2024 TRUE Fitness All Rights Reserved.

Step 8—Attach Seat Back Cover

Parts Used in this Step
Item	Part Description	Qty
1	RCS0549BK RC40D	SEAT BACK	1

A. Align the posts on the seat back cover with the mating features on the seat back pad.

B. Snap the seat back cover onto the seat back pad.

© 2024 TRUE Fitness All Rights Reserved.

Step 9—Attach Water Bottle Holder

Tools Used in this Step
#2 Phillips Screwdriver

A. Place the water bottle holder top onto the seat handlebar.
B. Align the water bottle holder bottom with the water bottle holder top component.
C. Using a #2 Phillips screwdriver, attach the water bottle holder to the handlebar tube using 6 screws.

Parts Used in this Step
Item	Part Description	Qty
1 CS8S011		KIT, ACCESSORY & BOTTLE HOLDER, BLACK	1
2 CS30102		SCREW TYPE A M4 X 12MM (ZP,BO)	6

Step 10—Attach Pedals

Tools Used in this Step
15mm/17mm Combination Wrench
Torque Wrench with 15mm Head

A. Using the 15mm end of the 15mm/17mm combination wrench, attach each pedal to its corresponding crank.
B. Securely tighten the pedals to the crank arm assemblies. It is strongly recommended to torque each pedal to 40 N-M(29.5 FT-LB) using an optional but preferred torque wrench with a 15mm head.

NOTE: The left pedal is reverse-threaded (turn counter-clockwise to tighten).

Parts Used in this Step
Item Part Description Qty
1 RC0352BK FOOT	PEDAL, LEFT 1
2 RC0353BK FOOT	PEDAL, RIGHT 1

Step 11-Route Cables Up Front Mast

A. Slide the mast boot and bottom console cover up the console mast.
B. Pull the cables coming from the front of the bike through the front mast using the provided pull tie.

IMPORTANT! Do NOT pinch the cables.

C. Remove the pull tie from the cables and discard it.
D. Install the front mast onto the bike frame.

Technical diagram of a mechanical assembly with pipes and a yellow arrow indicating upward motion (no text or symbols)

© 2024 TRUE Fitness All Rights Reserved.

Step 12—Attach Front Mast

Tools Used in this Step
6mm Ball End Allen Wrench

A. Using a 6mm ball end allen wrench, secure the front mast to the bike frame using 5 hex screws, 5 lock washers, and 5 fl at washers.

NOTE: Tighten the side console mast hex screws before the front hex screws.

IMPORTANT! Do NOT pinch the cables.

IMPORTANT! Make sure cables are clear from hex screws to avoid damage.

B. Slide the mast boot down over the bottom of the front mast tube.

Parts Used in this Step
Item	Part Description	Qty
1	RCS0059-35 FRONT MAST ASSEMBLY		1
2	CBW0006 SHROUD, FRONT POST BOOT		1
3	RCS0517 BHCS, M8 X 15MM(ZP,BO)		4
4	CBW0015 WASHER, M8X16X1.2T, BLACK		4
5	CS80136	WASHER, FLAT, M6*OD19*ID6.2*6.2(BLACK)	4

© 2024 TRUE Fitness All Rights Reserved.

Step 13—Attach Console to Front Mast

Tools Used in this Step
#2 Phillips Screwdriver

A. If the console has three screws (00567700 // SCREW, M4-.7X12 PPHMS SEMS) preassembled, remove and set aside these screws. They are not used in the installation. Remove and set aside the top two screws (00567800 // SCREW, M5-.8X12 COMBO PHILLIPS/ COMMON TRUSS HEAD - ACG BLACK) preassembled to the console. Slightly loosen the bottom two screw but leave them installed. All four screws will be used to secure the console to the mast in step C.

B. Connect the console and base cables: network, coaxial, heart rate, button control, I/O data, power, and ground (use the screw on the console mast to attach the ground cable from the console).

NOTE: The LED console does not use the coaxial or network cables. Those cables can be tucked back down the console mast.

Ensure all cables are routed inside the console mast to avoid pinching cables.

C. Using a #2 Phillips screwdriver, secure the console to the console mast using the four screws (00567800).

Parts Used in this Step
Item Part Description Qty
1N/A CONSOLE 1
2 ROS0059-35 FRONT MAST ASSEMBLY 1

© 2024 TRUE Fitness All Rights Reserved.

Step 14—Attach Bottom and Rear Console Covers

Tools Used in this Step
#2 Phillips Screwdriver

Parts Used in this Step
Item	Part Description	Qty
1 RCS0072BK		SUBASSEMBLY, REAR CONSOLE COVER	1
2 RCS0064BK LOWER CONSOLE COVER ASSEMBLY 1
3 CS80131 SCREW M5X15L (BLACK) 6

A. Using a #2 Phillips screwdriver, attach the rear console cover to the front mast using 4 screws.
B. Slide the bottom console cover up the front mast until it meets with the rear console cover.
C. Using a #2 Phillips screwdriver, attach the bottom console cover to the front mast using the remaining 2 screws.

Optional Step 15-Install Auxiliary Power Supply

Tools Used in this Step
Wire Cutters
#2 Phillips Screwdriver

Parts Used in this Step
Item	Part Description	Qty
1 CB	0157BK KIT, SH	ROUD, REAR LEFT, BLACK 1
2 RT	0138 BHCS, M5	0.8 X 10MM 6
3 RCS	0516 SCREW	TYPE A M4 X 20MM (ZP,BO) 3
4 00	560402 POWER	CORD, FUYANG 1
5 00	595500 POWER	SUPPLY, FUYANG 12V 6A 1

NOTE: Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.

A. Using a #2 Phillips screwdriver, remove the rear left shroud using 9 screws.

© 2024 TRUE Fitness All Rights Reserved.

Optional Step 15-Install Auxiliary Power Supply Continued

B. Using wire cutters, cut and remove the zip tie holding the AC power cord in place.
C. Connect the AC power cord to the power supply.
D. Connect the DC power cable to the power supply. Secure the power supply to the square frame using 2 zip ties.

© 2024 TRUE Fitness All Rights Reserved.

Optional Step 15-Install Auxiliary Power Supply Continued

E. Using a #2 Phillips screwdriver, reattach the rear left shroud to the bike frame using the 9 screws you removed previously.

Step 16-Level the Machine

Tools Used in this Step
13mm Wrench

A. Using a 13mm open end wrench, adjust all four leveling feet until they contact the floor.

IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine.

B. Verify all four lock nuts are securely tightened and flush against the bottom of the frame.

© 2024 TRUE Fitness All Rights Reserved.

Optional Step 17-Attach Power Cord

Parts Used in this Step
Item	Part Description	Qty
1 RC	0566-35	SUBASSY, POWER INLET PANEL, RC400	1
2 00	560402 POWER	CORD, 110V 1
3 00	87000 POWER	CORD, 220V 1

NOTE: Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.

Insert the appropriate power cord into the corresponding power inlet.

© 2024 TRUE Fitness All Rights Reserved.

IMPORTANT STEP—DO NOT SKIP!

Step 18—Configure the Console with the Base and Run Calibration\*

Please follow the instructions included with your console for important configuration and calibration steps.

Please contact product support right away if you run into issues setting up the machine:

800.883.8783 | [e-mail] | Monday-Friday 8:30am-5:00pm (CST)

*NOTE: All new products require configuration. However, not all new products require calibration. Refer to the table below. If calibration is required, you must calibrate the machine.

PRODUCT CALIBRATION REQUIREMENTS
REQUIRES CALIBRATION DOES NOT	REQUIRE CALIBRATION
APEX TREADMILL APEX ELLIPTICAL	GRAVITY CROSSTRAINER
GRAVITY TREADMILL PLUS APEX CRO	ROSSTRAINER GRAVITY RECUMBENT	ELLIPTICAL
GRAVITY TREADMILL APEX RECUMBENT BIKE LAUNCH ELLIPTICAL
LAUNCH TREADMILL DC APEX UPRIGHT BIKE LAUNCH RECUMBENT BIKE
VAPOR STRYKER APEX RECUMBENT	ELLIPTICAL LAUNCH UPRIGHT BIKE
VAPOR ALPINE RUNNER	GRAVITY ELLIPTICAL	VAPOR PALISADE
VAPOR SPECTRUM	GRAVITY RECUMBENT BIKE	VAPOR XT-ONE
	GRAVITY UPRIGHT BIKE	VAPOR LATERAL X

PRODUCT FEATURES

BASE OVERVIEW

A. Console

Allows the user to set up a workout program and control the bike during a workout.

B. Handlebar

A place for users to put their hands during a workout and helps provide balance.

C. Quick Access Keys

Allows the user to make fast, convenient adjustments to the workout intensity.

D. Contact Heart Rate Pads

Allows the user to check their heart rate without wearing a wireless chest strap.

E. Seat

A place for users to sit during a workout.

F. Seat Adjustment Handle

Allows adjustment to the vertical position of the seat to fit the size of the user.

G. Bottle Holder

Holds average size drink bottles for convenient use during a workout.

H. Pedals

Moving part of the bike that provides resistance to the lower body during a workout.

I. Leveling Feet

An adjustable system used to aid in the leveling of the bike.

J. Coaxial Port

Delivers television signal to the unit.

K. Ethernet Port

Used to provide a network connection for compatible console options.

L. Power Supply Inlet

Delivers power from the wall outlet to the bike.

NOTE: Power warnings, grounding instructions, and power requirements are only applicable when this product is being used with the optional power supply. Non-LED consoles require the optional power supply.

CONSOLE OVERVIEW

It is important to perform the minor maintenance tasks described in this section. Failure to maintain the bike as described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks.

INSPECTION

TRUE is not responsible for performing or scheduling regular maintenance or inspections. Users should inspect the bike daily. Look and listen for slipping belts, loose fasteners, unusual noises, worn or frayed power cords, and any other indications that the equipment may be in need of service. If any of these are noticed, obtain service. Do not attempt to use the bike until proper service has been performed or damaged parts have been replaced.

IMPORTANT!

If you determine that the bike needs service, make sure that the bike cannot be used inadvertently. Turn the unit off, and then unplug the power cord from its power source. Make sure other users know that the bike needs service.

CLEANING THE EQUIPMENT

AFTER EACH USE

• Use GymWipes™ Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth and wipe all exposed surfaces.
- Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.

WEEKLY

• Vacuum—Use a vacuum to remove any dust or dirt that might have accumulated under or around the bike.

▲CAUTION:

Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Warranty. Never pour water or spray liquids on any part of the bike. Allow the bike to dry completely before using. Frequently vacuum the floor underneath the unit to prevent the accumulation of dust and dirt, which can affect the smooth operation of the unit.

LUBRICATION

Remove the pedals from the crank quarterly and lubricate the threads that attach the pedals to the cranks to prevent corrosion.

NOTE: The user's left side pedal is reverse threaded.

LEVELING THE MACHINE

CAUTION:

Prevent potential damage to the machine and injury to the user. This unit is equipped with four leveling feet. Make sure that the bike is level at all times. If the bike is placed on a uneven surface, adjusting the leveling feet can help, but may not completely compensate for extremely uneven surfaces. Bikes that are not level can cause damage to the machine and possible injuries for the user.

Once the machine has been moved to it's designated location:

A. Using a 13mm open end wrench, adjust all four leveling feet until they contact the floor. IMPORTANT! Do not adjust the leveling feet to such a height that they detach or unscrew from the machine.
B. Verify all four lock nuts are securely tightened and flush against the bottom of the frame.

Tools Used in this Step
13mm Wrench

PREVENTATIVE MAINTENANCE

TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician.

IMPORTANT! Use only TRUE Fitness certified service providers. Using non-authorized service providers could void the TRUE Warranty.

Frequency Tasks
Daily	Look and listen for loose fasteners, unusual noises, worn or frayed cables, and any other indications that the equipment may be in need of service.Verify the pedals are at the correct torque specification and securely fastened.Use GymWipesTM Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth and wipe all exposed surfaces.Use a LCD/screen cleaner or spray a solution of 1 part 91% isopropyl alcohol and 1 part water to dampen a soft cloth and wipe the surface of the console. This helps remove fingerprints, dust, and dirt.
Weekly • Vacuum any dust or dirt that might have accumulated under or around the bike.
Quarterly • Record time, distance, and hours from the console.Check error log in console.Remove shroud covers and vacuum any debris out of the speed sensor, control electronics and moving parts.Move and vacuum underneath the machine.Inspect all fasteners.Inspect all electrical connections.Inspect components for abnormal or premature wear.

LONG TERM STORAGE

When the bike is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power source and is positioned so that it will not become damaged or interfere with people or other equipment.

CLEANING AND STORING THE CHEST STRAP

Clean the chest strap using a sponge or soft cloth dampened in mild soap and water. Dry the surface thoroughly with a clean towel. Store the chest strap in a place where it remains free of dust and dirt. Be sure to protect the chest strap from extreme temperatures. Do not store it in a place that may be exposed to temperatures below 32^(0^) .

ADDITIONAL INFORMATION

TROUBLESHOOTING

This troubleshooting information is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes, and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact TRUE product support (800-883-8783) for assistance with troubleshooting and diagnostics.

Malfunction Possible Cause Corrective	Action
No Power	Unit turned off Verify the On/Off switch is at the ON position
	Damaged power cord Replace power cord
	Power cord not fully seated in socket inspect power connection at the unit and outlet
	No power at outlet Using a voltmeter verify power at outlet
	Tripped circuit breaker	The location of the circuit breaker is next to the On/Off switch. Verify the circuit breaker is not open. If the breaker is open reset.
Unit resets or pauses randomly	Damaged power cord Replace power cord
	Power cord not fully seated in socket inspect power connection at the unit and outlet
	Safety e-stop key not fully engaged Re-engage the safety/e-stop key to the console
	Nucleus board may be damaged Contact TRUE product support
	Insufficient power	Verify output voltage from 20A outlet with a voltmeter
	Error code is displayed on console	Contact TRUE product support
	Pinched or loose main communication cable
	No User Present displayed on screen	User weight must be over 90lbs. Verify No User Present settings in console.
Heart rate is displaying erratically or not displaying	Transmitter belt contacts are not making good contact with the skin	Re-adjust the transmitter belt so that it is in full contact with the skin
	Contacts on the transmitter belt are not moist Molster	the contacts on the transmitter belt
	Transmitter belt is not within 3 feet (1 meter) of the heart rate receiver	Adjust your position on the belt so that you are within 3 feet (1 meter) of the console
	The battery inside the transmitter belt is depleted Replace the transmitter belt with a compatible transmitter belt
	Another user wearing a compatible transmitter strap is within 3 foot (1 meter) of the unit	Move the units so that there is more space in-between units
	Environmental interference from high voltage power lines	Move the unit to another position within the room or move the cause of the interference until heart rate reading are stable. If the probable source of interference is plugged into the same outlet move the suspect source to another outlet.
	Environmental interference from computers
	Environmental interference from motor driven appliances
	Environmental interference from cell or cordless phone
	Environmental interference from Wi-Fi router
Contact Heart Rate not displaying	Machine needs to be restarted Power cycle
	Cables are pinched or damaged Contact TRUE product support
	Nucleus board may be damaged Contact TRUE product support
	Heart Rate Grips may be damaged Contact TRUE product support

WIRING DIAGRAMS

WARRANTY INFORMATION

COMMERCIAL WARRANTY

CARDIO
WARRANTY ITEM	VAPOR, APEX GRAVITY PLUS GRAVITY ADX, RO, SURGE
Frame* 7 Years 7 Years 7 Years 5 Years
Parts 3 Years 3 Years 3 Years 3 Years
Consoles 3 Years 3 Years 3 Years 2 Years
Labor** 2 Years 2 Years 1 Year 1 Year
Wear Items*** 180 Days 180 Days 180 Days 90 Days

FLEXIBILITY
WARRANTY ITEM	STRETCH
Parts	1 Year
Wear Items***	90 Days

STRENGTH
WARRANTY ITEM	PALLADIUM, FUSE XL, FORCE, FITNESS LINE, ATLAS, XFT, XFW, MP, SM, FT, FS
Frame*	10 Years
Parts	5 Years
Cables and Linear Bearings	1 Year
Labor**	1 Year
Wear Items***	90 Days

Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance.

*Frame is the serialized base of the unit and does not include paint or coatings.

**Labor is available for equipment located within United States and Canada.

***Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key.

See Warranty Details for terms, conditions, and complete coverage details.

LIMITED-USE COMMERCIAL WARRANTY\*

CARDIO
WARRANTY ITEM	VAPOR, APEX	GRAVITY PLUS	GRAVITY LAUNCH
Frame*** 7 Years	7 Years 7 Years	7 Years
Parts 5 Years 5 Years	5 Years 3 Years
Consoles 3 Years	3 Years 3 Years	3 Years
Labor**** 3 Years	3 Years 2 Years	1 Year
Wear Items*****	180 Days 180 Days	180 Days 180	Days

IN-HOME USE WARRANTY\*\*

CARDIO
WARRANTY ITEM	VAPOR, APEX	GRAVITY PLUS	GRAVITY LAUNCH
Frame*** 12 Years	12 Years 12 Years	7 Years
Parts 10 Years 7 Years	Years 7 Years 5 Years
Consoles 3 Years	3 Years 3 Years	3 Years
Labor**** 2 Years	1 Year	1 Year	1 Year
Wear Items***** 180 Days	180 Days	180 Days	180 Days

TRUE Fitness may offer alternative warranties to purchasers of commercial equipment for limited-use commercial* or in-home use.** This policy ensures that customers who use commercial equipment for limited-use commercial or in-home use may receive alternative warranty coverage, provided they meet the specified requirements. It's important to note that the specific terms and conditions of the alternative warranty, as well as the eligibility criteria, may vary depending on the product and TRUE's policies at the time of purchase. Customers should review the warranty terms and contact TRUE for precise details.

*To be eligible for the alternative limited-use commercial warranty, equipment use cannot exceed 6-hours use a day or be for use in a membership, dues paying, or institutional facility.
**To be eligible for the alternative in-home use warranty, equipment must be registered to a home address and cannot be used outside of the purchaser of the equipment and their immediate family.
Customers must provide TRUE with the following within 30 days of installation of the commercial-rated equipment:

• Purchase agreement.
• Proof of professional delivery and installation.
- TRUE will register the alternative warranty for the purchaser and implement it within 90 days of receiving the required documentation if such an alternative warranty is available for the specific product.

Warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, accident, misuse, abuse, unauthorized modification, or failure to provide reasonable and necessary maintenance.

***Frame is the serialized base of the unit and does not include paint or coatings.
****Labor is available for equipment located within United States and Canada.
*****Wear Items include: batteries, covers, caps, badges, paint, pedal straps, toe clips, elliptical pedal inserts, foot pads, Coax/TV, HDMI, USB, mirroring or Ethernet connections, and safety key.

See Warranty Details for terms, conditions, and complete coverage details.

WARRANTY DETAILS

All TRUE Fitness products are distributed by TRUE and are warranted to the original registered product purchaser and the parts of the TRUE product (the "Product") listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the specified period of time.

NOTE:

• Standard shipping is included with warranty part replacement.
  • Shipping for warranty frame or replacement is included for the period of three years from the original date of purchase.

All Warranty Items are "LIMITED"

• This limited warranty does not cover damage or equipment failure resulting from or caused by improper assembly/installation, failure to follow instructions and warnings in owner's manual, accident, misuse, abuse, unauthorized modification, failure to provide reasonable and necessary maintenance, software version upgrades, compatibility with third party/aftermarket hardware, software, applications, or websites.
• TRUE's liability shall under no circumstances exceed the actual amount paid by you for the product, nor shall TRUE under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.
  • Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
• TRUE will neither assume nor authorize any person to assure for us any other obligation or liability concerning the sale of this Product. Under no circumstances shall TRUE be liable under this warranty, or otherwise, of any damage to any person or property, including any lost profits or lost savings, for any special, indirect, secondary, incidental, or consequential damages arising out of the use of or inability to use this Product.
  • This limited warranty, which is given expressly and in lieu of all other express warranties, constitutes the only warranty made by TRUE.
  • The remedies described herein are your sole and exclusive remedies and TRUE's entire liability for any breach of this limited warranty.
• No one is authorized to change, modify, or extend the terms of this limited warranty.
  • This limited warranty is in lieu of all other warranties of any kind either expressed or including but not limited to implied warranties of merchant.
  • This limited warranty applies to the product only while the product remains in the possession of the original purchaser and is not transferable.
• This limited warranty becomes VALID ONLY if the Product is initially assembled/installed by a TRUE authorized dealer/technician (if anyone other than a TRUE authorized dealer/technician initially assembles and installs the Product, this limited warranty will be void unless the written authorization of TRUE is first obtained).
• This limited warranty can be processed only if the warranty registration form is completed on-line; or if the form provided with equipment is filled in, signed by the original purchaser, and mailed to TRUE within 30 days of purchaser's receipt of this Product.
• All serial numbers must be intact on the Product for this limited warranty to be valid.
• Installation or download of any 3rd party or after-market products will result in voided warranty. This includes, but is not limited to, electrical and mechanical parts, software, or applications.
  • TRUE will ship to an authorized service provider any new or rebuilt replacement part or component, or at our option, replace or refund the Product.
• Replacement parts are warranted for the remaining portion of the original warranty period.
  • Proof/receipts of necessary maintenance may be required within 30 days of requested warranty part or service.
• This limited warranty does not apply to the performance of the heart rate accuracy will not be warranted as performance varies, based on user's physiology, age, method of use, and other eternal factors.

WARRANTY REGISTRATION

Thank you for purchasing a TRUE product!

For warranty terms and conditions, see the complete owner's manual and assembly guide located at truefi tness.com.

To validate your product warranty, you must register your product within 30 days of purchaser's receipt of this product.

To register your product:

• Go online to: https://truefitness.com/services-support/warranty-registration/OR
• Complete the information below and mail to:

TRUE Product Support

865 Hoff Road

St. Louis, MO 63366

PLEASE RETAIN THIS PORTION FOR YOUR RECORDS

BASE SERIAL NUMBER:

CONSOLE SERIAL NUMBER:

WARRANTY REGISTRATION

Base Serial Number

Purchase Date

Customer Name (First and Last)

Email Address

Street Address City

Postal Code Country

Console Serial Number

Company (if applicable)

Phone Number

State

TRUE FITNESS

CONTACT US

service@truefi tness.com

800.883.8783

865 Hoff Road

St. Louis, MO 63366

TRUEFITNESS.COM

MAN-RC2-0A-35 Owner's Manual and Assembly Guide REV02

© 2024 TRUE Fitness All Rights Reserved