Kramer PIP-4 - Audiovisual Equipment

PIP-4 - Audiovisual Equipment Kramer - Free user manual and instructions

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Product Type 4 Input Picture-in-Picture Inserter for composite video
Dimensions (W x D x H) 21.5 cm x 17.7 cm x 4.4 cm (8.5" x 7" x 1.7")
Weight 0.8 kg (1.76 lbs) approx.
Power Source 5V DC, 450mA (supplied adapter)
Video Inputs 4 composite video, 1Vpp @75Ω on BNC connectors
Video Outputs 1 s-Video (4-pin) + 1 composite video (BNC), 1Vpp @75Ω
Digital Resolution 10 bit
Signal-to-Noise Ratio 60 dB (weighted)
Y/C Separation Adaptive 4-line digital comb filters
Memory Non-volatile memory for storage of 2 setups
Control Methods Front panel buttons, OSD menu, IR remote, RS-232, Ethernet
Supported Video Standards PAL and NTSC (auto-detected)
Operating Temperature 0° to +55°C (32° to 131°F)
Storage Temperature -45° to +72°C (-49° to 162°F)
Humidity 10% to 90% RHL non-condensing
Accessories Included Power supply, RC-4 Infrared Remote Controller with battery
Optional Accessories RK-1 rack adapter
Warranty 7 years (limited warranty by Kramer Electronics)
Maintenance Clean with dry soft cloth; do not use liquids. No user-serviceable parts inside.
Safety Precautions Use only provided power supply; disconnect power before servicing; keep away from moisture and heat.
Spare Parts / Repairability Contact Kramer Electronics for any repairs; no user-replaceable parts.

Frequently Asked Questions - PIP-4 Kramer

How do I connect multiple video sources to the PIP-4?
Connect up to four composite video sources to the BNC inputs labeled IN1 to IN4 on the rear panel. Use good quality 75Ω coax cables for best performance.
Can I output both s-Video and composite video simultaneously?
Yes. The PIP-4 has both an s-Video output (4-pin Y/C connector) and a composite video output (BNC). Both are active simultaneously.
How do I resize or move the picture-in-picture windows?
Use the front panel buttons: select an input (IN1-4), then press MOVE or SIZE and use the arrow buttons. Alternatively, connect a USB mouse and drag windows or borders.
How can I freeze the on-screen image?
Press the FREEZE button on the IR remote or go to the OSD menu (Display > Source) and set Freeze to ON for the desired window. The output image freezes until turned off.
What is the default IP address for Ethernet control?
The factory default IP address is 192.168.1.39 with TCP port 5000 and UDP port 50000. You can change it via the Device Details menu in the PIP-4 Controller software.
How do I reset the PIP-4 to factory settings?
Disconnect power, press and hold the Reset button on the rear panel, then reconnect power. Hold the Reset button until the video appears, then release. All parameters return to defaults.
Can I control the PIP-4 from a computer?
Yes. Use the PIP-4 Controller software (download from Kramer website) via RS-232 or Ethernet. The software allows full control of windows, presets, and video adjustments.
What cables are recommended for best video quality?
Kramer recommends using high-performance, high-resolution cables (e.g., Kramer coaxial cables) with proper 75Ω impedance to avoid signal degradation and interference.
How do I mount the PIP-4 in a rack?
The PIP-4 is a desktop unit. For rack mounting, use the optional RK-1 rack adapter. Alternatively, you can place it on a shelf using the supplied rubber feet.
How do I update the firmware?
Download the latest firmware from www.kramerelectronics.com. Connect to the device via the PIP-4 Controller software, go to Device > Firmware Update, select the file, and follow on-screen instructions. Do not power off during update.

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Download the instructions for your Audiovisual Equipment in PDF format for free! Find your manual PIP-4 - Kramer and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. PIP-4 by Kramer.

USER MANUAL PIP-4 Kramer

Kramer Electronics, Ltd.

K KRAMER

USER MANUAL

Model:

PIP-4

4 input Picture-in-Picture Inserter

Contents

1 Introduction 1

2 Getting Started 1

2.1 Quick Start 2

3 Overview 3

3.1 Recommendations for best performance 4

4 Defining the PIP-4, 4 input Picture-in-Picture Inserter 4

5 Connecting the PIP-4, 4 input Picture-in-Picture Inserter 7

5.1 Connecting a PC to the PIP-4 via RS-232 for Remote Operation 8

5.2 Connecting a PC to the PIP-4 via Ethernet for Remote Operation 8

5.2.1 Connecting the Ethernet Port Directly to a PC 8

5.2.2 Connecting the ETHERNET Port via a Network Hub 9

6 Operating the PIP-4 Locally 10

6.1 Operating the PIP-4 Using the Front Panel Buttons 10

6.1.1 Manipulating Video Panes 10

6.1.2 Navigating the OSD Menu 11

6.2 The OSD Menu 12

6.2.1 Display Submenu 12

6.2.2 Utility Submenu 13

6.3 Operating the PIP-4 Using the Mouse 14

7 Operating the PIP-4 Remotely 15

7.1 Operating the PIP-4 Using the PIP-4 Controller Software 15

7.1.1 The Menu Bar 16

7.1.2 The Quick Access Toolbar 17

7.1.3 Connecting to the Device 17

7.1.4 Windows Position 18

7.1.5 Connection Status 19

7.1.6 Changing the Layer Order 19

7.1.7 Implementing Multiple Actions At Once 19

7.1.8 Changing the Video Characteristics of a Channel 19

7.1.9 Upgrading the Firmware 20

7.1.10 Displaying the Device Details 20

7.1.11 Setting the IP Network Parameters 21

7.1.12 Displaying the PIP-4 Software Version Number 21

8 Resetting the PIP-4 Parameters to Factory Defaults 21

9 Technical Specifications 22

10 Default Communication Parameters 24

11 Communication Protocol 3000 24

11.1 Protocol 3000 Syntax 24

11.2 Command Parts Details 25

Figures

Figure 1: PIP-4 Front Panel 5

Figure 2: PIP-4 Rear Panel 6

Figure 3: Connecting the PIP-4, 4 input Picture-in-Picture Inserter 7

Figure 4: Local Area Connection Properties Window 9

Figure 5: Internet Protocol (TCP/IP) Properties Window 9

Figure 6: Video Pane Manipulation Buttons 10

Figure 7: OSD Menu Buttons 11

Figure 8: PIP-4 Controller Software Main Window 15

Figure 9: Quick Access Toolbar 17

Figure 10: Connect Window 18

Figure 11: Window Manipulation 18

Figure 12: Windows Setup Window 19

Figure 13: Device Details 20

Figure 14: About PIP-4 Controller Window 21

Tables

Table 1: PIP-4 Front Panel Features 5

Table 2: PIP-4 Rear Panel Features 6

Table 3: PIP-4 Menu Items 12

Table 4: The Display Submenu Options 12

Table 5: The Utility Submenu Options 13

Table 6: PIP-4 Controller Software Features 16

Table 7: Menu Bar Options 16

Table 8: Quick Access Toolbar Options 17

Table 9: Technical Specifications of the PIP-4, 4 input Picture-in-Picture Inserter 23

Table 10: Default Communication Parameters 24

Table 11: Instruction Codes for Protocol 3000 26

1 Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront video, audio, presentation, and broadcasting professionals on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Our 1,000-plus different models now appear in 14 groups that are clearly defined by function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers; GROUP 3: Control Systems; GROUP 4: Format/Standards Converters; GROUP 5: Range Extenders and Repeaters; GROUP 6: Specialty AV Products; GROUP 7: Scan Converters and Scalers; GROUP 8: Cables and Connectors; GROUP 9: Room Connectivity; GROUP 10: Accessories and Rack Adapters; GROUP 11: Sierra Video Products; GROUP 12: Digital Signage; GROUP 13: Audio; and GROUP 14: Collaboration.

Congratulations on purchasing your Kramer PIP-4, 4 input Picture-in-Picture Inserter, which is ideal for:

• Video production studios for source monitoring
• Teleconferencing using one screen
• Home theater multi-channel monitoring
• Security applications

The package includes the following items:

  • PIP-4, 4 input Picture-in-Picture Inserter
  • RC-4 Infrared Remote Controller (including batteries and manual ^Error! Bookmark not defined.)
    • Power adapter (5V DC output)
  • This user manual

2 Getting Started

We recommend that you:

  • Unpack the equipment carefully and save the original box and packaging materials for possible future shipment
  • Review the contents of this user manual
  • Go to www.kramerav.com/downloads/PIP-4 to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

2.1 Achieving the Best Performance

To achieve the best performance:

  • Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables)
  • Do not secure the cables in tight bundles or roll the slack into tight coils
  • Avoid interference from neighbouring electrical appliances that may adversely influence signal quality
  • Position your PIP-4 away from moisture, excessive sunlight and dust

Kramer PIP-4 - Achieving the Best Performance - 1

This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.

2.2 Safety Instructions

Kramer PIP-4 - Safety Instructions - 1

Caution: There are no operator serviceable parts inside the unit

Warning: Use only the Kramer Electronics power supply that is provided with the unit

Warning: Disconnect the power and unplug the unit from the wall before installing

2.3 Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer's recycling arrangements in your particular country go to our recycling pages at http://www.kramerelectronics.com/support/recycling/.

2.4 Quick Start

The following quick start chart summarizes the basic setup and operation steps for the PIP-4.

Step 1: Mount the machine - see Section 5

Mount the machine in a rack or stick the 4 rubber feet to the underside

Step 2: Connect the inputs and outputs - see Section 5
Kramer PIP-4 - Step 1: Mount the machine - see Section 5 - 1

flowchart
graph TD
    A["PC"] -->|Connect the inputs| B["Composite Video Player"]
    A -->|Connect the outputs| C["Composite Video Player"]
    A -->|Optional—Connect a PC via Ethernet/RS-232 for remote operation| D["s-Video Display"]
    A -->|Optional—Connect a PC via Ethernet/RS-232 for remote operation| E["Composite Video Display"]
    A -->|Optional—Connect a PC via Ethernet/RS-232 for remote operation| F["Computer"]
    B -->|CV| G["Composite Video Player"]
    C -->|CV| H["Composite Video Player"]
    D -->|Y/C| I["Composite Video Display"]
    E -->|CV| J["Composite Video Display"]
    F -->|ETH| K["Composite Video Display"]

Step 3: Turn the power on

Step 4: Operate the unit - see Section 6

□ Select an INPUT
☐ Manipulate the input appearance using the buttons or mouse
☐ Freeze the output image

Kramer PIP-4 - Step 3: Turn the power on - 1

Kramer PIP-4 - Step 3: Turn the power on - 2

Kramer PIP-4 - Step 3: Turn the power on - 3

Enter the OSD menu using buttons or mouse:

☐ ENTER the highlighted item/confirm an action
□ Use the Navigation buttons
☐ Freeze the output image
☐ ESC from the menu/stop a command

Kramer PIP-4 - Step 3: Turn the power on - 4

Kramer PIP-4 - Step 3: Turn the power on - 5

Kramer PIP-4 - Step 3: Turn the power on - 6

3 Overview

The high performance Kramer desktop PIP-4 is a picture-in-picture inserter for composite video signals.

The PIP-4 features:

  • A multi-standard, picture-in-picture video inserter that accepts up to four composite video sources and displays them all on the same screen simultaneously
    • s-Video and composite video outputs
    • Non-volatile memory that retains the last setting ^1

With the PIP-4, you can:

  • Position sources on the screen as desired and select their size dynamically using a mouse or by selection from a list
  • Freeze the output
    • Output video as both s-Video and composite signals

In addition, the PIP-4:

  • Includes 10-bit video A/D and D/A converters throughout the unit, ensuring the highest quality video
  • Can be operated locally via:
    ■ The front panel buttons
    ■ A user-friendly OSD (On-Screen Display) menu
  • Can be operated remotely via an IR remote controller, RS-232 and Ethernet
    • Is rugged and dependable

3.1 Recommendations for best performance

To achieve the best performance:

  • Connect only good quality connection cables ^2 thus avoiding interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables)
  • Avoid interference from neighboring electrical appliances and position your PIP-4 away from moisture, excessive sunlight and dust

Caution: No operator serviceable parts inside unit Warning: Use only the Kramer Electronics input power wall adapter that is provided with the unit Warning: Disconnect power and unplug unit from wall before installing or removing the device or servicing unit

4 Defining the PIP-4, 4 input Picture-in-Picture Inserter

Figure 1 and Table 1 define the front panel of the PIP-4, 4 input Picture-in-Picture Inserter.

Kramer PIP-4 - Defining the PIP-4, 4 input Picture-in-Picture Inserter - 1

flowchart
graph TD
    A["1"] --> B["IR"]
    C["2"] --> B
    D["3"] --> E["POWER"]
    F["4"] --> G["IN 1"]
    F --> H["IN 2"]
    I["5"] --> J["+"]
    K["6"] --> J
    L["7"] --> M["-"]
    N["8"] --> M
    O["9"] --> P["MENU"]
    Q["10"] --> R["MOVE"]
    S["11"] --> T["SIZE"]
    U["12"] --> V["QUAD"]
    W["13"] --> X["ENTER"]
    Y["14"] --> Z["ESC"]
    AA["15"] --> AB["DISTORT"]
    AC["16"] --> AD["FULL"]
    AE["17"] --> AF["MOUSE"]
    AG["PIP-4"] --> AH["PIP-4"]

Figure 1: PIP-4 Front Panel

Table 1: PIP-4 Front Panel Features

#FeatureFunction
1IR LEDLights yellow when the unit receives IR signals
2IR SensorIR signal receiver
3POWER LEDLights green when the unit is powered on
4IN 1Input Selector ButtonsPress to select input 1
IN 2Press to select input 2
IN 3Press to select input 3
IN 4Press to select input 4
5▼ ButtonNavigation ButtonsIn MOVE mode, moves the selected pane down.In SIZE mode, shrinks the selected pane.In DISTORT mode, moves the bottom of the pane down.In the OSD menu, moves the cursor down one option
6←/− ButtonIn MOVE mode, moves the selected pane left.When in SIZE mode, shrinks the selected pane.In DISTORT mode, moves the right hand side of the selected pane to the leIn the OSD menu, moves the cursor to the left
7▲ ButtonIn MOVE mode, moves the selected pane up.In SIZE mode, expands the selected pane.In DISTORT mode, moves the bottom of the pane up.In the OSD menu, moves the cursor up one option
8→/+ ButtonIn MOVE mode, moves the selected pane right.When in SIZE mode, expands the selected pane.In DISTORT mode, moves the right hand side of the selected pane to the rigIn the OSD menu, moves the cursor to the right
9MENU ButtonPress to display the OSD menu. Press again to exit the OSD menu
10MOVE ButtonMoves the active pane. Press to enter the MOVE mode followed by one of t arrow buttons
11SIZE ButtonResizes the active pane while retaining the aspect ratio. Press to enter the SIZE mode followed by one of the arrow buttons
12QUAD ButtonPress to display all 4 inputs in equally sized panes
13ENTER ButtonWhen in the OSD menu, press to select the current option or to confirm an action
14ESC ButtonExits the OSD Menu
15DISTORT ButtonDistorts the active pane by changing the aspect ratio. Press to enter the DISTORT mode followed by one of the arrow buttons
16FULL ButtonExpands the active pane to full screen
17MOUSE USB ConnectorConnect USB/PS/2 mouse for operating the OSD menu

Figure 2 and Table 2 define the rear panel of the PIP-4, 4 input Picture-in-Picture Inserter.

Kramer PIP-4 - Defining the PIP-4, 4 input Picture-in-Picture Inserter - 2

flowchart
graph TD
    A["18"] --> B["IN 1"]
    A --> C["IN 3"]
    B --> D["IN 2"]
    C --> E["IN 4"]
    F["19"] --> G["Y/C"]
    H["20"] --> I["CV"]
    J["21"] --> K["RESET"]
    L["22"] --> M["ETHERNET"]
    N["23"] --> O["RS-232"]
    P["24"] --> Q["5V DC"]

Figure 2: PIP-4 Rear Panel

Table 2: PIP-4 Rear Panel Features

#FeatureFunction
18IN 1Composite Video BNC Input ConnectorsConnect to composite video source 1
IN 2Connect to composite video source 2
IN 3Connect to composite video source 3
IN 4Connect to composite video source 4
19OUTPUTY/C 4-pin s-Video Output ConnectorConnect to the s-Video acceptor
20CVBNC Output ConnectorConnect to the composite video acceptor
21RESET ButtonPress and hold while switching the unit on to reset all parameters to factory default values (see Section 8)
22ETHERNET RJ-45 ConnectorConnect to LAN for remote operation using a PC
23RS-2329-pin D-sub ConnectorConnect to a PC or other device for remote operation
245V DC Power ConnectorConnect to supplied power adapter, center pin positive

5 Connecting the PIP-4, 4 input Picture-in-Picture Inserter

To connect ^1 the PIP-4 as illustrated in the example in Figure 3:

  1. Connect a composite video player source to the IN 1 BNC connector ^2 .
  2. Connect a composite video player source to the IN 2 BNC connector ^2 .
  3. Connect an s-Video display acceptor to the Y/C OUTPUT 4-pin s-Video connector ^3 .
  4. Connect a composite video display acceptor to the CV OUTPUT BNC connector ^3 .
  5. Optional—for remote operation, connect the ETHERNET RJ-45 connector to a LAN to which the PC is connected (see Section 5.2.2) ^4 .
  6. Connect the supplied power adapter to the unit and to the mains supply (not shown in Figure 3).

Kramer PIP-4 - To connect ^1 the PIP-4 as illustrated in the example in Figure 3: - 1

flowchart
graph TD
    A["Computer"] -->|ETH| B["s-Video Display"]
    A -->|CV| C["Composite Video Player"]
    B -->|Y/C| D["Composite Video Display"]
    C -->|CV| E["Composite Video Player"]
    D --> F["Server with port labels"]
    E --> G["Server with ports labeled 'CV'"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333

Figure 3: Connecting the PIP-4, 4 input Picture-in-Picture Inserter

5.1 Connecting a PC to the PIP-4 via RS-232 for Remote Operation

You can connect to the PIP-4 via an RS-232 connection using, for example, a PC. Note that a null-modem adapter/connection is not required.

To connect to the PIP-4 via RS-232:

- Connect the RS-232 9-pin D-sub rear panel port on the PIP-4 unit via a 9-wire straight cable (only pin 2 to pin 2, pin 3 to pin 3, and pin 5 to pin 5 need to be connected) to the RS-232 9-pin D-sub port on your PC

5.2 Connecting a PC to the PIP-4 via Ethernet for Remote Operation

You can connect to the PIP-4 via Ethernet using either of the following methods:

  • Direct connection to the PC using a crossover cable (see Section 5.2.1)
  • Connection via a network hub, switch, or router, using a straight-through cable (see Section 5.2.2)

5.2.1 Connecting the Ethernet Port Directly to a PC

You can connect the Ethernet port of the PIP-4 to the Ethernet port on your PC, via a crossover cable with RJ-45 connectors.

This type of connection is recommended for identifying the PIP-4 with the factory configured default IP address

To connect directly to your PC and to configure it:

  1. Using a crossover cable, connect the unit directly to your PC.
  2. Right-click the My Network Places icon on your desktop.
  3. Select Properties.
  4. Right-click Local Area Connection Properties.
  5. Select Properties. The Local Area Connection Properties window appears.
  6. Select the Internet Protocol (TCP/IP) and click the Properties Button (see Figure 4).

Local Area Connection Properties General Advanced Connect using: Intel(R) PRO/100 VE Network Conne Configure... This connection uses the following items: ✓ Client for Microsoft Networks ✓ File and Printer Sharing for Microsoft Networks ✓ QoS Packet Scheduler ✓ Internet Protocol (TCP/IP) Install... Uninstall Properties Description Transmission Control Protocol/Internet Protocol. The default wide area network protocol that provides communication across diverse interconnected networks. ✓ Show icon in notification area when connected ✓ Notify me when this connection has limited or no connectivity OK Cancel

Figure 4: Local Area Connection Properties Window

  1. Select Use the following IP Address, and fill in the details as shown in Figure 5.
  2. Click OK.

Internet Protocol (TCP/IP) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain an IP address automatically Use the following IP address: IP address: 182 168 . 1 . 2 Subnet mask: 255 . 255 . 255 . 0 Default gateway: . Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: . Alternate DNS server: . Advanced... OK Cancel

Figure 5: Internet Protocol (TCP/IP) Properties Window

5.2.2 Connecting the ETHERNET Port via a Network Hub

You can connect the Ethernet port of the PIP-4 to the Ethernet port on a network hub or network router, via a straight-through cable with RJ-45 connectors.

6 Operating the PIP-4 Locally

You can operate your PIP-4 locally via:

• The front panel buttons (see Section 6.1)
• A mouse (see Section 6.3)
• An IR remote controller

6.1 Operating the PIP-4 Using the Front Panel Buttons

The front panel buttons are used to:

  • Manipulate video panes
  • Navigate the OSD menu

Note: If there is no mouse activity for 20 seconds, the OSD closes automatically.

6.1.1 Manipulating Video Panes

You can use the front panel buttons (displayed within gray boxes in Figure 6) to manipulate the display (such as, changing size and aspect ratio) of each of the four inputs independently.

IN 1 IN 2 IN 3 IN 4 MENU MOVE SIZE QUAD ENTER Esc DISTORT FULL

Figure 6: Video Pane Manipulation Buttons

The buttons operate in the following manner:

• IN 1 to IN 4: Select the input to manipulate
- , , , -, +: Move up, down, left/decrease and right/increase
- Move, Size, Quad, Distort and Full: Select an operation to perform on the pane

Example

To increase the size of the Input 3 window:

  1. Press IN 3.
    The Input 3 window becomes active. Its outline becomes black and flashes.
  2. Press SIZE.
    Size is displayed in the Input 3 pane.
  3. Repeatedly press or press and hold the ▶button until the window is the required size.
  4. Press ESC.

6.1.2 Navigating the OSD Menu

You can use the front panel OSD menu buttons (see Figure 7) to navigate the OSD in order to modify the video parameters (such as brightness and contrast) of each input independently.

Kramer PIP-4 - Navigating the OSD Menu - 1

flowchart
graph TD
    A["In 1"] --> B["Square"]
    C["In 2"] --> D["Square"]
    E["In 3"] --> F["Square"]
    G["In 4"] --> H["Square"]
    B --> I["Square - + Square"]
    D --> I
    F --> I
    H --> I
    I --> J["Menu"]
    I --> K["MOVE"]
    I --> L["SIZE"]
    I --> M["QUAD"]
    I --> N["ENTER"]
    I --> O["ESC"]
    I --> P["Distort"]
    I --> Q["FULL"]

Figure 7: OSD Menu Buttons

The buttons operate in the following manner:

  • MENU: Display the OSD ^1 . Press again to exit the OSD from any level
  • ENTER: Enter a menu item or accept a parameter value
  • +, - : Increase/decrease a parameter value
  • , , , : Navigate through the menu items
    • ESC: Exit the OSD menu, a menu item or parameter value

Note: If there is no mouse activity for 20 seconds, the OSD closes automatically.

Example

To vertically mirror the Input 3 pane:

  1. Press IN 3.
    The Input 3 window becomes active. Its outline becomes black and starts to flash.
  2. Press MENU.
    The OSD is displayed and Display is highlighted.
  3. Press
    The cursor moves to Screen.
  4. Press ↓
    Source is highlighted.
  5. Press ENTER.
    The Source Setup screen is displayed.
  6. Check the Mirror V box.
  7. Click on the X to close the OSD.

6.2 The OSD Menu

The OSD menu provides access to the PIP-4 configuration. Using the OSD menu you can change the general display and individual input settings.

Table 3: PIP-4 Menu Items

Menu ItemSubmenuDescription
DISPLAYQuad FullSelects all 4 inputs to display
SourceSets each input video pane's characteristics
ZoomZooms the center of the selected pane to double size
Overscan/NormalSelects whether to display in normal or overscan mode
UTILITYBrightnessSets the brightness of each input video signal
ContrastSets the contrast of each input video signal
SharpnessSets the sharpness of each input video signal
HueSets the hue of each input video signal
ColorSets the color of each input video signal
StoreStores the current setting in one of the 10 presets
RecallRecalls one of the 10 presets
EraseErases one of the 10 presets

6.2.1 Display Submenu

Table 4 defines the Display submenu features.

Table 4: The Display Submenu Options

ItemParameterValues
Full/QuadNot applicableFull/Quad
SourceWindow0–3
Source video0–3
Mirror VOn/Off
Mirror HOn/Off
FreezeOn/Off
BlankOn/Off
ZoomNot applicableOn/Off
Overscan/NormalNot applicableOverscan/Normal

6.2.2 Utility Submenu

Table 5 defines the utility submenu.

Table 5: The Utility Submenu Options

ItemParameterValues
BrightnessChannel1–4
Brightness1–255
ContrastChannel1–4
Contrast1–255
SharpnessChannel1–4
Sharpness0–15
HueChannel1–4
Hue1–255
ColorChannel1–4
Color1–255

6.3 Operating the PIP-4 Using the Mouse

The mouse control operates in the following manner:

  • Left-click on a pane to select it
  • Click and hold within a pane, and drag to move it
  • Click and hold on the border of a pan, and drag to change the size and aspect ratio of the pane. Dragging the border of a pane over the opposite border of the pane flips the pane over (mirrors the pane)
  • Right click anywhere to display the OSD Menu
  • In the OSD Menu, left click to navigate the OSD and modify parameters

Note: If there is no mouse activity for 20 seconds, the OSD closes automatically.

Example

To change the brightness of Input 2:

  1. Left-click on the input 2 pane.
  2. Right-click to display the OSD.
  3. Use the mouse to navigate to Utility > Brightness.
  4. Left-click on Brightness.
    The Brightness parameter setting is displayed.
  5. Modify the setting to the required value using the Brightness left and right arrows.
  6. Click on the X to close the OSD.

Example

To vertically mirror the Input 3 pane:

  1. Right-click to display the OSD.
  2. Use the mouse to navigate to Display > Source.
  3. Click on the Source Video right arrow to select Input 3.
  4. Click Mirror V.
  5. Click on the X to close the OSD.

7 Operating the PIP-4 Remotely

You can operate your PIP-4 remotely via the following:

  • IR remote controller
  • Ethernet over a LAN
  • RS-232 serial commands transmitted by a touch screen system, PC, or other serial controller

7.1 Operating the PIP-4 Using the PIP-4 Controller Software

The PIP-4 Control application ^1 is used to control the device via either RS-232 or Ethernet.

For details regarding connecting to the Ethernet port on the PIP-4, see Section 5.2.

The Controller software requires the following:

  • Windows™ XP, Vista or Windows™ 7
    • Microsoft .Net Framework version 3.5

To install the Controller software, download the software and run the setup file. After installation, running the Controller software for the first time displays a window similar to that shown in Figure 8.

PIP4 Controller File Device Display Setup About Disconnect Take ① ② ③ ④ CH 2 CH 3 CH 4 Status: Online.

Figure 8: PIP-4 Controller Software Main Window

Table 6: PIP-4 Controller Software Features

#FeatureFunction
1Status IndicatorIndicates whether the controller software is online, online in Take mode, offline, or offline in Take mode
2Menu BarOperate and configure the device using the Menu Bar options (s Section 7.1.1)
3Quick Access ToolbarOperate and configure the device using the quick access toolbar buttons (see Section 7.1.2)
4Window PositionModify window size and position by dragging and dropping individual windows (see Section 7.1.4)

Note: Unless the device is in off-line mode (set by pressing the Take button), when a change is made on the device (for example, a different output is selected), the change is reflected almost immediately in the main window of the Controller Software. Similarly, if a change is made in the Controller Software, the change is reflected almost immediately on the device.

7.1.1 The Menu Bar

The menu bar options are shown in Table 7.

Table 7: Menu Bar Options

Menu Bar OptionsSub MenuDescription
FILEOpenOpen an existing configuration
SaveSave the current configuration
ExitExit the PIP-4 Controller software
DEVICEConnect/DisconnectConnect or disconnect to the device (see Section 7.1.3)
Take/UpdatePress Take to put the device in off-line mode. Press Update to implement waiting changes and return the device to on-line mode (see Section 7.1.7)
Device DetailsRetrieve, display and edit the device details, such as, model, unit name, version, etc. See Section 7.1.10
Firmware UpdateUpdate the device firmware
DISPLAYQuadSet the screen to display the quad 4-window configuratio
FullSet the screen to display the single-window configuration
ZoomEnlarges and displays a movable region as a full screen
RefreshRetrieve all information from the device
SETUPEffectsSets the following signal characteristics for each input: Brightness, Contrast, Sharpness, Hue and Color
SourceSets the following source characteristics: Select Channel, Connect to Video Source, Mirror V, Mirro H, Freeze and Blank
Turn Overscan OnTurns on overscan
StoreStores the current video configuration in one of 10 preset memories
RecallRecalls the video configuration from one of 10 preset memories
EraseErases the video configuration from one of the 10 preset memories
ABOUTDisplays the Step-in Software and Kramer company details

7.1.2 The Quick Access Toolbar

The Quick Access Toolbar buttons are shown in Figure 9 and described in Table 8.

Disconnect Take

Figure 9: Quick Access Toolbar

Table 8: Quick Access Toolbar Options

FeatureDescription
Kramer PIP-4 - The Quick Access Toolbar - 2Open an existing configuration
Kramer PIP-4 - The Quick Access Toolbar - 3Save the current configuration
Kramer PIP-4 - The Quick Access Toolbar - 4Kramer PIP-4 - The Quick Access Toolbar - 5Connects to and disconnects from the device (see Section 7.1.3)
Kramer PIP-4 - The Quick Access Toolbar - 6Kramer PIP-4 - The Quick Access Toolbar - 7Press Take to enable multiple off-line changes to be made Press Update to implement the changes (see Section 7.1.7)
Kramer PIP-4 - The Quick Access Toolbar - 8Set the screen to display the quad 4-window configuration
Kramer PIP-4 - The Quick Access Toolbar - 9Set the screen to display the single-window configuration

7.1.3 Connecting to the Device

To connect to the device:

  1. Click the Connect button.

The window shown in Figure 10 appears.

Connection Method Ethernet IP: 192 . 168 . 001 . 039 Port: 50000 Default Serial COM1 USB NO USB DEVICES Refresh Ports Connect Cancel

Figure 10: Connect Window

  1. Select the required method of connection option button:

  2. For Ethernet, enter the IP address and Port number of the device. To set the default IP address and Port number, press the Default button.

  3. For a serial connection, select the required Com port from the drop-down list.
  4. For a USB connection ^1 , select the required USB device from the drop-down menu.
    If necessary, click Refresh Ports to update the USB port list.

  5. Click Connect.

If the connection is successful, the main window shown in Figure 8 appears. If the connection is not successful, a Timeout error message appears.

7.1.4 Windows Position

The windows can be manually manipulated in size and position.

PIP4 Controller File Device Display Setup About Disconnect Take CH 1 CH 2 Status: Online.

Figure 11: Window Manipulation

To change the size of a window:

- Click, hold and drag the required window handle at the right hand side, bottom, or bottom right hand corner of the window

To change the position of a window:

- Click, hold and drag anywhere in the window

7.1.5 Connection Status

The connection status can be one of the following states:

  • Online—the device is connected and being updated in real-time by the software
  • Online, in take mode (not updating device)—the device is connected but changes are only implemented when the Update button is pressed
  • Offline—in Take mode
  • Offline—the device is not connected

7.1.6 Changing the Layer Order

You can change the order in which the windows are arranged simply by clicking on a window to raise it to the top.

7.1.7 Implementing Multiple Actions At Once

To implement multiple actions at once:

  1. Press the Take button to put the device in off-line mode.
    The button changes to the Update button and the device is in off-line mode.
  2. Perform the required actions, such as, switching and layer order changes.
  3. Press the Update button.
    The button changes to the Take button and all changes are implemented.

7.1.8 Changing the Video Characteristics of a Channel

To change the video characteristics of a channel:

  1. Click Setup > Effects.

The Display Effects window appears as shown in Figure 12.

Display Effects Select Channel: 1 Brightness: 23 Contrast: 100 Sharpness: 1 Hue: 128 Color: 128 Close

Figure 12: Windows Setup Window

  1. Click and hold on the slider, dragging it to modify the required characteristic. For fine control of the slider, use the arrow buttons on your keyboard.

  2. Click Close. The channel video characteristic is changed.

7.1.9 Upgrading the Firmware

To upgrade the firmware:

  1. Download the latest firmware file from http:www.kramerelectronics.com.
  2. Click Device > Firmware Upgrade.
  3. Browse to the firmware file that you downloaded.
  4. Click Open.

The current firmware version is checked and if this is older than the downloaded firmware, the downloaded firmware is installed.

Note: Do not interrupt the uploading process or the device may be damaged.

  1. Ignore the reset message and when the process is complete, reset the device by disconnecting the power and then reconnecting it.

7.1.10 Displaying the Device Details

To display the device details:

  1. Click Device > Device Details.

The device details are displayed, such as, model and serial number as shown in Figure 13.

Device Details Unit Info Property Value Model PIP-4 Unit Name KRAMER_0000 Set Value Unit Version 00.09.00.5445 Serial Number 0 Connectivity Property Value Ip Address 192.168.001.039 Set Value Mac Address 00-20-4a-80-27-22 Close

Figure 13: Device Details

7.1.11 Setting the IP Network Parameters

To set the IP network parameters:

  1. Click Device > Device Details.
  2. Under Connectivity, edit the required parameter(s).
  3. Click Set Value.
    A confirmation message appears.
  4. Click OK.
    The parameter is set.
  5. Reboot the device.

7.1.12 Displaying the PIP-4 Software Version Number

To display the PIP-4 Software version number:

  1. From the Menu bar, click About.

The About PIP-4 Controller window appears as shown in Figure 14.

About PIP4 Controller VERSION 1.0.0.20 04-12-2011 KRAMER ELECTRONICS, Ltd. 3 Am Veolamo St. Jerusalem, Israel 95463 Tel: +972 2 6544000 Fax: +972 2 6535369 E-mail: info@kramerel.com Web: www.kramerelectronics.com © 2011 Kramer Electronics, Ltd., all rights reserved OK

Figure 14: About PIP-4 Controller Window

  1. Click OK to close the window.

8 Resetting the PIP-4 Parameters to Factory Defaults

For a list of the factory default parameters see Section 11.

To reset all parameters to factory default values:

  1. Disconnect the power from the device.
  2. Press and hold the Reset button on the rear panel of the unit.
  3. While holding the Reset button, reconnect the power to the device.
  4. Wait until the video pane(s) are displayed. Release the Reset button. The parameters are reset to factory default values.

9 Using the PIP-4 Remote Controller

This section defines the PIP-4 remote controller.

1 2 3 4 5 6 7 8 ON OFF 1 2 3 4 MEN ENTER BACK ESC + VOL - MUTE A B C D 15 14 13 12 9 10 11

NumberFunction
1Video output ON
2Video output OFF
3Channel/window selection (buttons 1 through 4)
4Menu
5Up
6Left / -
7Enter
8Down
9Move
10Size
11Distort
12Quad
13Full
14Escape
15Right / +

10 Technical Specifications

Table 9 lists the technical specifications ^1 of the PIP-4, 4 input Picture-in-Picture Inserter.

Table 9: Technical Specifications ^2 of the PIP-4, 4 input Picture-in-Picture Inserter

INPUTS:4 composite video 1Vpp @75Ω on BNC connectors
OUTPUTS:1 s-Video 1Vpp, 0.3Vpp @75Ω on a 4-pin s-Video connector1 composite video 1Vpp @75Ω on a BNC connector
DIGITAL RESOLUTION:10 bit
S/N RATIO:60db (weighted)
YC SEPARATION:Adaptive 4-line digital comb filters
MEMORY:Non-volatile memory for storage of 2 setups
CONTROL:Front-panel, OSD, RS-232 and Ethernet
POWER SOURCE:5V DC, 450mA
OPERATING TEMPERATURE:0° to +55°C (32° to 131°F)
STORAGE TEMPERATURE-45° to +72°C (-49° to 162°F)
HUMIDITY:10% to 90%, RHL non-condensing
DIMENSIONS:21.5cm x 17.7cm x 4.4cm (8.5" x 7" x 1.7") W, D, H
WEIGHT:0.8kg (1.76lbs) approx.
ACCESSORIES:Power Supply, RC-4 Infrared Remote Control
OPTIONS:RK-1 rack adapter

11 Default Communication Parameters

Table 10: Default Communication Parameters

Protocol 3000 (Default)
Baud Rate:115,200
Data Bits:8
Stop Bits:1
Parity:None
Command Format:ASCII
Example (Output 1 to Input 1):#AV 1>1
Ethernet
Default SettingsReset Settings
IP Address: 192.168.1.39Subnet Mask:Gateway:Power cycle the unit while holding in the Factory Res button, located on the rear panel of the unit
TCP Port #: 5000
UDP Port #: 50000

12 Communication Protocol 3000

The Protocol 3000 ^d is an RS-232/Ethernet communication protocol that enables you to control the device from any standard terminal software (for example, Windows® HyperTerminal Application).

12.1 Protocol 3000 Syntax

Host message format:

StartAddress (optional)BodyDelimiter
#Destination_id@messageCR

Simple command (commands string with only one command without addressing):

startbodydelimiter
#Command SP Parameter_1,Parameter_2,...CR

Commands string (formal syntax with commands concatenation and addressing):

# Address@ Command_1 Parameter1_1,Parameter1_2,... |Command_2 Parameter2_1,Parameter2_2,... |Command_3 Parameter3_1,Parameter3_2,... |...CR

1 VER-0.1

Device message format:

StartAddress (optional)BodyDelimiter
~Sender_id@messageCR LF

Device long response (Echoing command):

StartAddress (optional)BodyDelimiter
~Sender_id@command SP [param1 ,param2 ...] resultCR LF

CR = Carriage return (ASCII 13 = 0x0D)

= Line feed (ASCII 10 = 0x0A)

= Space (ASCII 32 = 0x20)

12.2 Command Parts Details

Command:

Sequence of ASCII letters ('A'-'Z', 'a'-'z' and '-'').

Command will separate from parameters with at least single space.

Parameters:

Sequence of Alfa-Numeric ASCII chars ('0'-9', 'A'-Z', 'a'-z' and some special chars for specific commands), parameters will be separated by commas.

Message string:

Every command must to be entered as part of message string that begin with message starting char and end with message closing char, note that string can contain more then one command separated by pipe (") char.

Message starting char:

'#' for host command\query.

'\~' for machine response.

Device address (Optional, for Knet):

Knet Device ID follow by '@' char.

Query sign = '?' , will follow after some commands to define query request.

Message closing char =

Host messages - Carriage Return (ASCII 13), will be referred to by CR in this document.

Machine messages - Carriage Return (ASCII 13) + Line-Feed (ASCII 10), will be referred to by CRLF.

Spaces between parameters or command parts will be ignored.

Commands chain separator char:

When message string contains more than one command, commands will be separated by pipe ( "|").

Commands entering:

If terminal software used to connect over serial \ ethernet \ USB port, that possible to directly enter all commands characters (CR will be entered by Enter key, that key send also LF, but this char will be ignored by commands parser).

Sending commands from some controllers (like Crestron) require coding some characters in special form (like \X##). Anyway, there is a way to enter all ASCII characters, so it is possible to send all commands also from controller.

(Similar way can use for URL \ Telnet support that maybe will be added in future).

Commands forms:

Some commands have short name syntax beside the full name to allow faster typing, response is always in long syntax.

Commands chaining:

It is possible to enter multiple commands in same string by "|" char (pipe).

In this case the message starting char and the message closing char will be entered just one time, in the string beginning and at the end.

All the commands in string will not execute until the closing char will be entered.

Separate response will be sent for every command in the chain.

Input string max length:

64 characters.

Backward support:

Kramer PIP-4 - Input string max length: - 1

Design note: transparent supporting for protocol 2000 will be implemented by switch protocol command from protocol 3000 to protocol 2000, in protocol 2000 there is already such a command to switch protocol to ASCII protocol (#56 : H38 H80 H83 H81).

Table 11: Instruction Codes for Protocol 3000

Result Codes
Syntax
No error. Command running succeededCOMMAND PARAMETER$ OK
Protocol Errors
Syntax ErrorERR001
Command not available for this deviceERR002
Parameter is out of rangeERR003
Unauthorized access (running command without the match login).ERR004
Help commands
CommandSyntaxResponse
Protocol Handshaking#CR~OK CRLF
Device initiated messages
CommandSyntax
Start message~Protocol Start
Set/Get coordinate#CRDTwin_num,x0,y0,x1,y1(win_num = 1-4; x0,y0 - top-left coordinate; x1,y1 - bottom-right coordinate)#CRDT?win_num(x0,x1 <=180; y0,y1 <=144(for PAL); y0,y1 <= 120(for NTSC))(win_num = 1-4 or 0(for output window))
Set/Get Brightness / Contrast / Sharpness / Hue / Color#BRIGHTNESSinp_num,vol(vol = 1-255)#BRIGHTNESS?inp_num#CONTRASTinp_num,vol(vol = 1-255)#CONTRAST?inp_num#SHARPNESSinp_num,vol(vol = 0-15)#SHARPNESS?inp_num#HUEinp_num,vol(vol = 1-255)#HUE?inp_num#COLORinp_num,vol(vol = 1-255)#COLOR?inp_num
Quad / Full#QUAD#FULLwin_num
Set / Get Active window#WINwin_num#WIN?
Set / Get window source#SRC-VIDwin_num,in_num#SRC-VID?win_num
Set / Get Vertical Mirror Status / Horizontal Mirror Status / Freeze status Blank Status#SRC-VMIRwin_num,status(status = 1 - ON, 0 - OFF)#SRC-VMIR?win_num#SRC-HMIRwin_num,status(status = 1 - ON, 0 - OFF)#SRC-HMIR?win_num#SRC-FREEZEwin_num,status(status = 1 - ON, 0 - OFF)#SRC-FREEZE?win_num#SRC-BLANKwin_num,status(status = 1 - ON, 0 - OFF)

Communication Protocol 3000

#SRC-BLANK? win_num
Set / Get Normal / Overscan mode#MODE mode (mode=0--normal, 1--overscan) #MODE?
Zoom On / Off#ZOOM zoom_mode, X, Y (zoom_mode=1-ON,0-OFF; X=horizontal left, Y=vertical top)
Examples
FunctionCommand Syntax
Set coordinates for window 2. Top left (60,0) and bottom right (150,80)#CRDT 2, 60, 0, 150, 80 CR
Set brightness of input 3 to 140#BRIGHTNESS 3, 140 CR
Get contrast for input 4Response: Contrast of input 4 is 125#CONTRAST? 4 CR~CONTRAST 4, 125 CRLF
Freeze window 2#SRC-FREEZE 2, 1 CR
Preset commands
CommandSyntaxResponse
Store current connections to preset#PRST-STO PRESET CR Short form: #PSTO PRESET CR~PRST-STO PRESET RESULT CRLF
Recall saved preset#PRST-RCL PRESET CR Short form: #PRCL PRESET CR~PRST-RCL PRESET RESULT CRLF
Delete saved preset#PRST-DEL PRESET CR Short form: #PDEL PRESET CR~PRST-DEL PRESET RESULT CRLF
Read saved presets list#PRST-LST? CR Short form: #PLST? CR~PRST-LST PRESET, PRESET, ... CRLF
Parameters Description: PRESET = Preset number = 1 - 10 OUT = Output in preset to show for, '*' for all.
Examples:
Store current Audio & Video connections to preset 5#PRST-STR 5CR~PRST-STR 5 OK CRLF
Recall Audio & Video connections from preset 3#PRCL 3CR~PRST-RCL 3 OK CRLF
Machine info commands
CommandSyntaxResponse
* Time settings commands require admin authorization
Read in\outs count#INFO-IO? CR~INFO-IO: IN INPUTS COUNT, OUT OUTPUTS COUNT CRLF
Read max presets count#INFO-PRST? CR~INFO-PRST: VID PRESET_VIDEO_COUNT, AUD PRESET_AUDIO_COUNT CRLF
Reset configuration to factory default#FACTORY CR~FACTORY RESULT CRLF
Identification commands
CommandSyntaxResponse
Protocol Handshaking#CR~OK CRLF
Read device model#MODEL? CR~MODEL MACHINE_MODEL CRLF
Read device serial number#SN? CR~SN SERIAL_NUMBER CRLF
Read device firmware version#VERSION? CR~VERSION MAJOR MINOR BUILD REVISION CRLF
Set machine name#NAME MACHINE_NAME CR~NAME MACHINE_NAME RESULT CRLF
Read machine name#NAME? CR~NAME MACHINE_NAME CRLF
Reset machine name to factory default*#NAME-RST CR~NAME-RST MACHINE_FACTORY_NAME RESULT CRLF
*Note: machine name not equal to model name. This name relevance for site viewer identification of specific machine or for network using (with DNS feature on).MACHINE NAME = Up to 14 Alfa-Numeric chars.*Machine factory name = Model name + last 4 digits from serial number.
Network settings commands
Set IP Address#NET-IP IP_ADDRESS CR#NTIP CR~NET-IP IP_ADDRESS RESULT CRLF
Read IP Address#NET-IP? CR#NTIP? CR~NET-IP IP_ADDRESS CRLF
Read MAC Address#NET-MAC? CR#NTMC CR~NET-MAC MAC ADDRESCRLF CRLF
Set subnet mask#NET-MASK SUBNET_MASK CR#NTMSK CR~NET-MASK SUBNET_MASK RESULT CRLF
Read subnet mask#NET-MASK? CR#NTMSK? CR~NET-MASK SUBNET_MASK CRLF
Set gateway address#NET-GATE GATEWAY_ADDRESS#NTGT~NET-GATE GATEWAY_ADDRESS RESULT
Read subnet mask#NET-GATE?#NTGT?~NET-GATE GATEWAY ADDRES CRLF
Set DHCP mode#NET-DHCP DHCP_MODE CR#NTDH CR~NET-DHCP DHCP_MODE RESULT CRLF
Read subnet mask#NET-DHCP? CR#NTDH? CR~NET-DHCP DHCP_MODE CRLF
DHCP_MODE =0 – Don't use DHCP (Use IP set by factory or IP set command).1 – Try to use DHCP, if unavailable use IP as above.
Change protocol ethernet port#ETH-PORT PROTOCOL , PORT CR#ETHP CR~ETH-PORT PROTOCOL ,PORT RESULT CRLF
Read protocol ethernet port#ETH-PORT? PROTOCOL CR#ETHP? CR~ETH-PORT PROTOCOL ,PORT CRLF
PROTOCOL = TCP / UDP (transport layer protocol)PORT = ethernet port to enter protocol 3000 commands.1-65535 = User defined port0 - reset port to factory default (50000 for UDP, 5000 for TCP)

LIMITED WARRANTY

The warranty obligations of Kramer Electronics for this product are limited to the terms set forth below:

What is Covered

This limited warranty covers defects in materials and workmanship in this product.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.

Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

How Long Does this Coverage Last

Seven years as of this printing; please check our Web site for the most current and accurate warranty information.

Who is Covered

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

What Kramer Electronics will do

Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
  2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product.
  3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What Kramer Electronics will not do Under This Limited Warranty

If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

How to Obtain a Remedy under this Limited Warranty

To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, please visit our web site at www.kramerelectronics.com or contact the Kramer Electronics office nearest you.

In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required. You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.

If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.

Limitation on Liability

THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

Exclusive Remedy

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.

IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A "CONSUMER PRODUCT" UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state.

This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, please visit our Web site at www.kramerelectronics.com or contact a Kramer Electronics office from the list at the end of this document.

Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.

For the latest information on our products and a list of Kramer distributors, visit www.kramerelectronics.com where updates to this user manual may be found. We welcome your questions, comments and feedback.

Warning symbol image with exclamation mark inside triangle

Caution

Safety Warning:

Disconnect the unit from the power supply before opening/servicing.

ISO 9001:2008 Certified Quality Management System IQC Institute of Quality & Control ISO 14001:2004 Certified Environmental Management System IQC Institute of Quality & Control OHSAS 18001:2007 Certified O.H.S Management System

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Product information

Brand : Kramer

Model : PIP-4

Category : Audiovisual Equipment