Kramer

SWT3-21-H - Switch Kramer - Free user manual and instructions

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Product Type AV Switch
Brand Kramer
Model SWT3-21-H
Number of Inputs 3
Number of Outputs 1
Input Connector Type HDMI
Output Connector Type HDMI
Maximum Resolution 4K@60Hz (3840x2160)
Dimensions (W x D x H) 10.0 cm x 6.0 cm x 2.0 cm
Weight 0.2 kg
Power Supply 5V DC via USB or power adapter
Power Consumption 2.5W
Control Method Manual button selection
LED Indicators Input status per port
Housing Material Metal
Operating Temperature 0°C to 40°C
Storage Temperature -20°C to 60°C
Certifications CE, FCC
Maintenance Wipe with a dry, soft cloth
Accessories Included Power adapter, user manual
Repairability No user-serviceable parts; contact Kramer support

Frequently Asked Questions - SWT3-21-H Kramer

How do I connect the SWT3-21-H switch?
Connect your source devices (e.g., Blu-ray player, game console) to the HDMI inputs using standard HDMI cables. Connect the output to your display (TV/projector). Power the switch via the included USB cable or DC adapter.
How do I switch between inputs?
Press the button on the front panel corresponding to the desired input. The LED for the selected input will illuminate.
What is the maximum resolution supported?
The SWT3-21-H supports resolutions up to 4K@60Hz (3840x2160). It is compatible with lower resolutions as well.
Does the switch require external power?
Yes, the switch needs 5V DC power. It can be powered via the USB port or the included power adapter. Without power, the switch will not function.
What do the LED indicators mean?
Each input has a corresponding LED. The LED lights up when that input is active (selected). If no input is selected, all LEDs are off.
Can I use the switch with HDMI cables longer than 5 meters?
For best performance, use high-quality HDMI cables up to 5 meters. Longer cables may cause signal degradation or loss. Consider using active cables or signal boosters for longer distances.
How do I reset the switch?
The SWT3-21-H does not have a dedicated reset button. To reset, simply unplug the power for 10 seconds and plug it back in. The switch will return to default settings.
Why is there no picture or sound?
Check that all cables are securely connected. Ensure the display is powered on and set to the correct input. Try a different HDMI cable. If the issue persists, power cycle the switch and connected devices.
Is the switch compatible with audio return channel (ARC)?
No, the SWT3-21-H does not support ARC. It is a unidirectional switch from source to display. For audio return, use a separate audio system.
Where can I download the user manual?
The user manual is available for free download on the Kramer website under the product page or on notice-facile.com. Search for 'SWT3-21-H Kramer manual'.

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Download the instructions for your Switch in PDF format for free! Find your manual SWT3-21-H - Kramer and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SWT3-21-H by Kramer.

USER MANUAL SWT3-21-H Kramer

Typical Applications 3

Defining SWT3-41-H and SWT3-21-H 4

SWT3 21 H, SWT3-41-H / Front Panel 4

SWT3 21 H, SWT3-41-H Rear Panel 5

Mounting SWT3-41-H/SWT3-21-H 6

Connecting SWT3-21-H 7

Connecting Output to a Balanced/Unbalanced Stereo Audio Acceptor 8

Connecting to SWT3-41-H via RS-232 8

Operating and Controlling SWT3-41-H 9

Principles of Operation 9

Using Front and Rear Panel Buttons 11

Operating via Ethernet 11

Using Embedded Web Pages 15

Operation 17

Settings 19

Setting Device Properties 22

Setting Control Gateway Properties 28

Diagnostics 39

Administration 40

Viewing the About Page 44

Technical Specifications 45

Default Communication Parameters 46

Default EDID 46

Protocol 3000 49

Understanding Protocol 3000 49

Protocol 3000 Commands 50

Result and Error Codes 65

Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Kramer SWT3-21-H - Introduction - 1

This user manual describes SWT3-41-H and SWT3-21-H. These devices are identical except for the number of their inputs. Note that whenever SWT3-41-H is used in the user manual, it also refers to SWT3-21-H, unless specified otherwise. (A device is named specifically only when a device-specific feature is described).

Getting Started

We recommend that you:

  • Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
    • Review the contents of this user manual.

Kramer SWT3-21-H - Getting Started - 1

Go to www.kramerav.com/downloads/ SWT3-41-H or www.kramerav.com/downloads/SWT3-21-H to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving Best Performance

  • Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
  • Do not secure the cables in tight bundles or roll the slack into tight coils.
  • Avoid interference from neighboring electrical appliances that may adversely influence signal quality.
  • Position your Kramer SWT3-41-H away from moisture, excessive sunlight and dust.

Safety Instructions

Kramer SWT3-21-H - Safety Instructions - 1

Caution:

  • This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
  • For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
  • There are no operator serviceable parts inside the unit.

Kramer SWT3-21-H - Caution: - 1

Warning:

  • Use only the power cord that is supplied with the unit.
  • To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which is located on the bottom of the unit.

Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer's recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/il/quality/environment.

Overview

SWT3-41-H and SWT3-21-H are intelligent (4x1 and 2x1, respectively) automatic switchers for 4K60 4:4:4 HDMI video signals with plug and play user experience such as priority or last-connected auto-switching based on active video signal detection, and easy remote IP-driven management and control.

SWT3-41-H and SWT3-21-H provide exceptional quality, advanced and user-friendly operation, and flexible control.

Exceptional Quality

  • Auto Switcher Ease of Use — Automatically plays the switched source signal on the connected display according to user—configured preferences, such as priority or last-connected input. When the user manually switches, by pressing a button, the auto switching is overridden.
  • HDMI Signal Switching — HDCP 2.3 compliant, supporting deep color, x.v.Color™, CEC, lip sync, HDMI uncompressed audio channels, Dolby TrueHD, DTS–HD, 2K, 4K, and 3D as specified in HDMI 2.0.
  • I–EDIDPro™ Kramer Intelligent EDID Processing™ — Intelligent EDID handling, processing, locking and pass-through algorithm ensures plug & play operation for HDMI source and display systems.
  • Multi-channel Audio Switching — Up to 32 channels of digital stereo uncompressed signals for supporting studio-grade surround sound.
  • Audio De-embedding – The digital audio signal passing-through to the HDMI output, is de-embedded, converted to an analog signal and sent to the stereo balanced analog audio output. This enables playing the audio on a locally connected professional audio system (such as DSP) and speakers, in parallel to playing it on the speakers connected to the AV acceptor device (such as TVs with speakers).

Advanced and User-friendly Operation

- Simple and Flexible Control - Remote IP-controller connection, browser operation webpage, local panel buttons, and remotely connected contact-closure buttons triggering configurable

operation functions, for easy and fully flexible user ports selection, signals routing, and switcher control.

  • Display On/Off Operation —Meeting presentation is simplified by manually or automatically turning ON/OFF a CEC-enabled or serially-controlled display when the presentation source is plugged in / unplugged with user-defined shut-down delay.
  • Comprehensive Unit Control and Configuration Options – Local control via volume and mute panel buttons, and volume and mute contact closure switches. Distance control via user-friendly embedded web pages via the Ethernet, Protocol 3000 API commands via RS-232 serial communication transmitted by a PC, touch screen system or other serial controller.

Flexible Connectivity

  • Built-in Intelligent Control Gateway - Remote IP-driven intelligent control of connected HDMI and sensor devices via RS-232 or I/O. Eliminating the need for an external control gateway, this feature reduces installation complexity and costs, to enable easy integration with control systems, such as Kramer Control.
  • Secured Operation – Standard IT-grade 802.1x authentication for secured IT LAN connectivity operation.
  • Easy Installation – PoE powering via LAN port connection, and compact DemiTOOLS® fan-less enclosure for user-reachable table mounting, or side-by-side mounting of 2 units in a 1U rack space with the recommended rack adapter.

Typical Applications

SWT3-41-H & SWT3-21-H is ideal for the following typical applications:

  • Intelligent, high-quality auto switcher for any corporate or educational AV meeting solution.
  • Controllable and manageable switching building-block for tailor-made meeting and training solutions.

Defining SWT3-41-H and SWT3-21-H

This section defines SWT3-41-H and SWT3-21-H front and rear panels.

SWT3 21 H, SWT3-41-H / Front Panel
1 IN 2 DISPLAY ON VOL MUTE NET STATUS SWT3-2I-H 2x1 4K60 HDMI Switcher

Figure 1: SWT3-21-H Auto Switcher Front Panel

Kramer SWT3-21-H - Defining SWT3-41-H and SWT3-21-H - 2

flowchart
graph LR
    A["4x1 4K60 HDMI Switcher"] --> B["IN"]
    B --> C["1"]
    B --> D["2"]
    B --> E["3"]
    B --> F["4"]
    B --> G["DISPLAY ON"]
    G --> H["VOL"]
    H --> I["MUTE"]
    I --> J["5"]
    I --> K["6"]
    I --> L["NET"]
    I --> M["STATUS"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
    style F fill:#ffc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#fff,stroke:#333
    style I fill:#fff,stroke:#333
    style J fill:#fff,stroke:#333
    style K fill:#fff,stroke:#333
    style L fill:#fff,stroke:#333
    style M fill:#fff,stroke:#333

Figure 2: SWT3-41-H 4x1 4K Auto Switcher Front Panel

#FeatureFunction
1IN ButtonsPress to select an HDMI input (LED button lights orange). (2 for SWT3-41-H, 4 for SWT3-21-H).
2DISPLAY ON ButtonPress to turn display On (LED button lights orange) or Off.
3VOL Push Buttons-Press to decrease audio output volume.
+Press to increase audio output volume.
4MUTEPush ButtonPress to MUTE the audio output and press again to UNMUTE.
LEDLights red when audio output is muted.
5NET LEDLED StatusIndicates
DarkNo IP address acquired.
Lights greenA valid IP address has been acquired.
Flashes green for 60sA means to identify the device in a system, using command #IDV.
Flashes red/greenIP fallback address has been acquired.
6STATUS LEDLED StatusIndicates
DarkPower is off
lights whitePSU-powered on (only).Note: This is applicable when power supply is PoE mode.
Lights greenPower is on and an active source and acceptor are connected.
Lights bluePower is on and an active source is connected.

SWT3 21 H, SWT3-41-H Rear Panel
7 HDMI IN 1 HDMI IN 2 8 9 HDMI OUT I/O S1 S2 S3 G S4 S5 S6 G AUDIO OUT RS-22 LAN PoE 5V DC L+ L- G R+ R- G Rx Tx RESET

Figure 3: SWT3-21-H Auto Switcher Rear Panel

Kramer SWT3-21-H - Defining SWT3-41-H and SWT3-21-H - 4

flowchart
graph TD
    A["7 HDMI IN 1"] --> B["1"]
    C["HDMI IN 2"] --> D["1"]
    E["HDMI IN 3"] --> F["1"]
    G["HDMI IN 4"] --> H["8"]
    I["HDMI OUT"] --> J["9"]
    K["10"] --> L["11"]
    M["11"] --> N["12"]
    O["13"] --> P["14"]
    Q["L+ L- G R+ R- G Rx Tx"] --> R["AUDIO OUT"]
    S["LAN PoE"] --> T["5V DC"]
    U["RESET"] --> V["Ground"]

Figure 4:SWT3-41-H 4x1 4K Auto Switcher Rear Panel

#FeatureFunction
7HDMI IN ConnectorsConnect to an HDMI source (2 for SWT3-41-H, 4 for SWT3-21-H).
8HDMI OUT ConnectorConnect to an HDMI acceptor.
9AUDIO OUT 5-pin Terminal Block ConnectorConnect to a balanced stereo audio acceptor.
10Terminal block Connector (S1-S6)Connect to:Input-triggering devices (for example, remote buttons or sensors),OROutput-triggered devices (for example, remote alarm LED indication).These GPIO ports may be configured as a digital input, digital output, or analog input ports.
11ETHERNET RJ-45 ConnectorConnect to LAN to accept power, control and manage the device.
12RESET Recessed ButtonFor restoring factory default settings, press the RESET button and connect power to device (keep pressing longer than 6sec after power connection)
135V DC Power ConnectorConnect to the power supply and to the mains electricity.
14RS-232 3-pin Terminal Block ConnectorConnect to an RS-232 controller.

Mounting SWT3-41-H/SWT3-21-H

This section provides instructions for mounting SWT3 21 H, SWT3-41-H. Before installing, verify that the environment is within the recommended range:

Kramer SWT3-21-H - Mounting SWT3-41-H/SWT3-21-H - 1

  • Operation temperature -0^ to 40^ (32 to 104^ ).
  • Storage temperature -40^ to +70^ (-40 to +158^ ).
  • Humidity – 10% to 90%, RHL non-condensing.

Kramer SWT3-21-H - Mounting SWT3-41-H/SWT3-21-H - 2

Caution:

- Mount SWT3-41-H before connecting any cables or power.

Kramer SWT3-21-H - Caution: - 1

Warning:

  • Ensure that the environment (e.g., maximum ambient temperature & air flow) is compatible for the device.
  • Avoid uneven mechanical loading.
  • Appropriate consideration of equipment nameplate ratings should be used for avoiding overloading of the circuits.
  • Reliable earthing of rack-mounted equipment should be maintained.
    • Maximum mounting height for the device is 2 meters.

Mount SWT3-41-H in a rack:

- Use the recommended rack adapter (see www.kramerav.com/product/ SWT3-41-H / www.kramerav.com/product/SWT3-21-H).

Mount SWT3-41-H on a surface using one of the following methods:

  • Attach the rubber feet and place the unit on a flat surface.
  • Fasten a bracket (included) on each side of the unit and attach it to a flat surface. For more information go to www.kramerav.com/downloads/SWT3-41-H / www.kramerav.com/downloads/SWT3-21-H.

Kramer SWT3-21-H - Mount SWT3-41-H in a rack: - 1

Connecting SWT3-21-H

Kramer SWT3-21-H - Connecting SWT3-21-H - 1

Since the main difference between SWT3-41-H and SWT3-21-H are the number of inputs, from this section on, any description of SWT3-41-H applies also to SWT3-41-HSWT3-21-H, unless stated otherwise.

Kramer SWT3-21-H - Connecting SWT3-21-H - 2

Always switch off the power to each device before connecting it to your SWT3-41-H. After connecting your SWT3-41-H, connect its power and then switch on the power to each device.

Kramer SWT3-21-H - Connecting SWT3-21-H - 3

flowchart
graph TD
    A["Laptop"] -->|HDMI| B["Desktop PC"]
    B -->|HDMI| C["Set Top Box"]
    C -->|HDMI| D["Display"]
    D -->|HDMI| E["RS-232"]
    E --> F["Active Speakers"]
    F --> G["Audio"]
    G --> H["Kramer Control Controller"]
    H --> I["Eth"]
    I --> J["Remote Buttons"]
    J --> K["GPIO"]
    K --> L["RESET"]
    L --> M["L+ L+ G R+ R+ G Rx Tx"]
    M --> N["LAN PoE"]
    N --> O["5V DC"]
    O --> P["HDMI IN 1 HDMI IN 2 HDMI IN 3 HDMI IN 4 HDMI OUT"]
    P --> Q["Doc Cam"]
    Q --> R["HDMI"]
    R --> S["Display"]
    S --> T["RS-232"]
    T --> U["Audio"]
    U --> V["Kramer Control Controller"]

Figure 5: Connecting to the SWT3-41-H Rear Panel

To connect SWT3-41-H as illustrated in the example in Figure 5:

  1. Connect an HDMI source to the HDMI IN connectors ⑦ for example, Connect:

A laptop to HDMI IN 1.
■ A desktop PC to HDMI IN 2.
■ Document Camera to HDMI IN 3.
- A Set top box to HDMI IN 4.

  1. Connect HDMI OUT to an HDMI acceptor ⑧ (for example, a display).

  2. Connect AUDIO OUT to a balanced stereo audio acceptor ⑨ (for example, Kramer Tavor 5-O active speakers).

  3. Connect remote contact-closure buttons to I/O terminal block connectors ⑩, and configure buttons function, for example to select an input (see Configuring I/O (GPIO) Ports on page 32).

  4. To serially control the display, connect the RS-232 port ⑭ to the display.

- Send serial commands from LAN-connected Kramer controller ⑪ (for example SL-240C) to the display via control gateway.

Connecting Output to a Balanced/Unbalanced Stereo Audio Acceptor

The following are the pinouts for connecting the output to a balanced or unbalanced stereo audio acceptor:

AUDIO OUT L+ L- G R+ R-

Figure 6: Connecting to a Balanced Stereo Audio Acceptor

AUDIO OUT L+ L- G R+ R-

Figure 7: Connecting to an Unbalanced Stereo Audio Acceptor

Connecting to SWT3-41-H via RS-232

You can connect to SWT3-41-H via an RS-232 connection ⑭ using, for example, a PC.

SWT3-41-H features an RS-232 3-pin terminal block connector allowing the RS-232 to control SWT3-41-H.

Connect the RS-232 terminal block on the rear panel of SWT3-41-H to a PC/controller, as follows:

From the RS-232 9-pin D-sub serial port, connect:

• Pin 2 to the TX pin on the SWT3-21-H RS-232 terminal block.
• Pin 3 to the RX pin on the SWT3-21-H RS-232 terminal block.
• Pin 5 to the G pin on the SWT3-21-H RS-232 terminal block.

RS-232 Device
Pin 5 Ground Pin 3 Rx Pin 2 Tx

SWT3-41-H
Kramer SWT3-21-H - Connecting to SWT3-41-H via RS-232 - 2

Operating and Controlling SWT3-41-H

Principles of Operation

This section covers the following topics:

Flexible SWT3-41-H Auto Switching Policy on page 9.

Routing IP-Driven Control Signals via Built-in Control Gateway on page 10.

Flexible SWT3-41-H Auto Switching Policy

Set the switching policy to:

  • Manual – Select an input manually and switching occurs whether a live signal is present on the input or not.
  • Auto – Auto Switching selection is performed according to either the Last Connected or the Priority policy.

In Last Connected policy:

  • If a signal is plugged in this mode, SWT3-41-H will switch to it.
  • If the signal on the current input is lost, SWT3-41-H automatically selects the last connected input.

Kramer SWT3-21-H - Flexible SWT3-41-H Auto Switching Policy - 1

The auto-switching delay depends on the configurable signal-lost timeout.

In Priority policy:

If a signal with a higher priority than the current one is plugged in this mode, SWT3-41-H will switch to it.
- When the input sync signal is lost for any reason, the input with a live signal and next in priority is selected automatically.

Kramer SWT3-21-H - Flexible SWT3-41-H Auto Switching Policy - 2

The auto-switching delay depends on the configurable signal-lost timeout. Inputs priority is configurable; the default setting is HDMI 1→HDMI 2→HDMI 3→HDMI 4.

Kramer SWT3-21-H - Flexible SWT3-41-H Auto Switching Policy - 3

In both Last Connected and Priority modes, manually selecting an input (using the front panel, remote or web UI input select button) overrides automatic selection.

Routing IP-Driven Control Signals via Built-in Control Gateway

Remote IP connected clients can send from the LAN, via the SWT3-41-H built-in control gateway, CEC, RS-232 and I/O commands, and receive responses and notifications, to control devices connected to SWT3-41-H HDMI-OUT, RS-232 and I/O control ports. The built-in control gateway sends the control commands (converted from the client received IP messages) to the connected controlled devices, and distributes the responses received from the connected controlled devices to all connected clients.

Figure 8 shows the SWT3-41-H built-in control gateway connection. The Kramer Control controller is connected to the switcher via LAN, sends IP commands to the switcher control gateway over the LAN connection, to send control messages to, and receive control responses from:

• The display connected to the HDMI output (CEC) and the RS-232 port.
- The Occupancy Detector & Select In Button connected to the switcher via the I/O ports.

Kramer SWT3-21-H - Routing IP-Driven Control Signals via Built-in Control Gateway - 1

flowchart
graph TD
    A["5V DC"] --> B["RESET"]
    B --> C["LAN PUE"]
    C --> D["GPIO"]
    D --> E["Remote Buttons"]
    C --> F["Audio"]
    F --> G["Active Speakers"]
    G --> H["Kramer Control Controller"]
    H --> I["Eth"]
    I --> J["PoE"]
    J --> K["RS-232"]
    K --> L["Display"]
    L --> M["HDMI"]
    M --> N["Desktop PC"]
    N --> O["Laptop"]
    O --> P["HDMI"]
    P --> Q["Doc Cam"]
    Q --> R["HDMI"]
    R --> S["Set Top Box"]

Figure 8: Controlling remotely via Control Gateway

Built-in control gateway activation, activation of the associated control ports and their attributes (such as the CEC logical address of the control gateway), as well as manual commands testing operation, is done via SWT3-41-H control gateway webpages (see Setting Control Gateway Properties on page 28).

Using Front and Rear Panel Buttons

SWT3-41-H front and rear panel buttons enable the following actions:

  • Selecting an INPUT.
    • VOL buttons to increase or decrease the buttons.
  • MUTE to mute/unmute the audio output.
  • Turning the display on or off via the DISPLAY ON or sending on or off commands that are configured via the UI (see Controlling the Display on page 31).
  • Resetting device to its factory settings (for additional instructions on resetting and resetting device (see Resetting and Restarting Device on page 24).

Operating via Ethernet

You can connect to SWT3-41-H via Ethernet using either of the following methods:

  • Directly to the PC using a crossover cable (see Connecting Ethernet Port Directly to a PC on page 11).
  • Via a network switch or router, using a straight-through cable (see Connecting Ethernet Port via a Network Switch on page 13).

Kramer SWT3-21-H - Operating via Ethernet - 1

If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions.

Connecting Ethernet Port Directly to a PC

You can connect the Ethernet port of SWT3-41-H directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors.

Kramer SWT3-21-H - Connecting Ethernet Port Directly to a PC - 1

This type of connection is recommended for identifying SWT3-41-H with the factory configured default IP address.

After connecting SWT3-41-H to the Ethernet port, configure your PC as follows:

  1. Click Start > Control Panel > Network and Sharing Center.
  2. Click Change Adapter Settings.

  3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection.

The Local Area Connection Properties window for the selected network adapter appears as shown in (Figure 9).

Local Area Connection Properties Networking Sharing Connect using: Intel(R) 82579V Gigabit Network Connection Configure... This connection uses the following items: Client for Microsoft Networks Microsoft Network Monitor 3 Driver QoS Packet Scheduler File and Printer Sharing for Microsoft Networks Internet Protocol Version 6 (TCP/IPv6) Internet Protocol Version 4 (TCP/IPv4) Link-Layer Topology Discovery Mapper I/O Driver Link-Layer Topology Discovery Responder Install... Uninstall Properties Description TCP/IP version 6. The latest version of the internet protocol that provides communication across diverse interconnected networks. OK Cancel

Figure 9: Local Area Connection Properties Window

  1. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT system.
  2. Click Properties.

The Internet Protocol Properties window relevant to your IT system appears as shown in Error! Reference source not found. or Error! Reference source not found..

Internet Protocol Version 4 (TCP/IPv4) Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. ● Obtain on IP address automatically ● Use the following IP address: IP address: . . . Subnet mask: . . . Default gateway: . . . ○ Obtain DNS server address automatically ● Use the following DNS server addresses: Preferred DNS server: . . . Alternate DNS server: . . . □ Validate settings upon exit Advanced... OK Cancel

Figure 10: Internet Protocol Version 4 Properties Window

Internet Protocol Version 6 (TCP/IPv6) Properties General You can get IPv6 settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IPv6 settings. Obtain an IPv6 address automatically Use the following IPv6 address: IPv6 address: Subnet prefix length: Default gateway: Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: Alternate DNS server: Validate settings upon exit Advanced... OK Cancel

Figure 11: Internet Protocol Version 6 Properties Window

  1. Select Use the following IP Address for static IP addressing and fill in the details as shown in Error! Reference source not found..

For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding default 192.168.1.39 fallback address) that is provided by your IT department.

Internet Protocol Version 4 (TCP/IPv4) Properties General You can get IP settings assigned automatically if your network supports this capability. Otherwise, you need to ask your network administrator for the appropriate IP settings. Obtain on IP address automatically Use the following IP address: IP address: 192 . 168 . 1 . 2 Subnet mask: 255 . 255 . 255 . 0 Default gateway: | Obtain DNS server address automatically Use the following DNS server addresses: Preferred DNS server: . Alternate DNS server: . Validate settings upon exit Advanced... OK Cancel

Figure 12: Internet Protocol Properties Window

  1. Click OK.
  2. Click Close.

Connecting Ethernet Port via a Network Switch

You can connect the Ethernet port of SWT3-41-H to the Ethernet port on a network switch or router using a straight-through cable with RJ-45 connectors.

Configuring Ethernet Port

You can set the Ethernet parameters via the embedded Web pages.

Discovering and acquiring IP address

SWT3-41-H includes IP address auto-acquiring policy via LAN-connected DHCP server by default. When no DHCP server is detected, a fallback static IP address of 192.168.1.39, and 255.255.255.0 subnet mask (class C), is assigned until an IP address is acquired via the DHCP server.

For more information, refer to Product Page Technical Note in www.kramerav.com/product/SWT3-41-H.

Using Embedded Web Pages

SWT3-41-H enables you to configure settings via Ethernet using built-in, user-friendly web pages. The Web pages are accessed using a Web browser and an Ethernet connection.

Kramer SWT3-21-H - Using Embedded Web Pages - 1

You can also configure SWT3-41-H via Protocol 3000 commands (see Protocol 3000 Commands on page 50).

Before attempting to connect:

  • Perform the procedure in (see Operating via Ethernet on page 11).
  • Ensure that your browser is supported.

The following operating systems and Web browsers are supported:

Operating SystemsBrowser
Windows 7 Chrome
Windows 10 Edge
Chrome
Mac Safari
iOS Safari
Android N/A

Kramer SWT3-21-H - Using Embedded Web Pages - 2

If a web page does not update correctly, clear your Web browser's cache.

Kramer SWT3-21-H - Using Embedded Web Pages - 3

Check that Security/firewalls are not blocking HTTP traffic between the device and the user PC.

To access the web pages:

  1. Enter the IP address of the device in the address bar of your internet browser (default = 192.168.1.39).

If security is enabled, the Login window appears.

Sign in http://192.168.54.30 Your connection to this site is not private Username Admin Password ...... Sign in Cancel

Figure 13: Embedded Web Pages Login Window

  1. Enter the Username (default = Admin) and Password (default = Admin) and click Sign in. The default web page appears.

kramer SWT3-41-H Routing Outputs OUTPUT-P.. HDMI AV Audio-Video Inputs INPUT-PO... HDMI 1 AV Audio-Video INPUT-PO... HDMI 2 INPUT-PO... HDMI 3 INPUT-PO... HDMI 4 Analog output volume (dB) -100 15 0

Figure 14: AV Settings Page

  1. Click the arrow at the top of the navigation list to view the menu items in detail.

kramer SWT3-41-H Routing OUTPUT-P... HDMI OUTPUT-P... HDMI 1 AV Audio-Video INPUT-P0... HDMI 2 INPUT-P0... HDMI 3 INPUT-P0... HDMI 4 Analog output volume (dB) -100 15 0 OPERATION Routing SETTINGS Auto switching AV Audio Video EDID Device Control gateway DIAGNOSTICS Status ADMINISTRATION Security About

Figure 15: Navigation pane in Detail

  1. Click the Navigation Pane on the left side of the screen to access the relevant web page.

SWT3-41-H web pages enable performing the following actions:

• Operation on page 17.
- Settings on page 19.
• Setting Device Properties on page 22.
• Setting Control Gateway Properties on page 28.
• Diagnostics on page 39.
• Administration on page 40.
• Viewing the About Page on page 44.

Operation

Routing AV Signals

This section details the following actions:

  • Routing an Input to an Output on page 17.
  • Setting Analog Audio Output Level on page 18.

Routing an Input to an Output

Route any of the 4 inputs to the output.

To route the inputs to the output:

1. Go to the Routing Settings page.

Routing Outputs OUTPUT-P.. HDMI INPUT-PO.. HDMI 1 AV Audio-Video INPUT-PO.. HDMI 2 INPUT-PO.. HDMI 3 INPUT-PO.. HDMI 4 Analog output volume (dB) -100 15 0

Figure 16: Routing Page

2. Perform the following functions:

- Click an Input/Output cross-point.

Kramer SWT3-21-H - Perform the following functions: - 1

A green light on a button indicates a connected source/acceptor.

Kramer SWT3-21-H - Perform the following functions: - 2

To select the button, make sure to click the text within the square.

Kramer SWT3-21-H - Perform the following functions: - 3

- Click to stop/play the video.

An input is routed to the output.

Setting Analog Audio Output Level

To set the audio output level:

  1. Go to the Routing Settings page.
  2. Under Analog Outputs click

  3. Set the audio level using the slider next to Analog output volume (dB, from -100 to 15). Audio level is set.

INPUT-PO... HDMI 4 Analog output volume (dB) -100 15 0

Figure 17: Setting Audio Output Level

Video inputs are routed to the outputs.

Settings

This section details the following actions:

• Auto Switching Properties on page 19.
• Configuring AV Signals Settings on page 21.
• Managing EDID on page 22.

Auto Switching Properties

Setting the AV Auto-Switching Policy

  1. Go to the Auto switching page.
  2. Next to the Selection Mode drop-down box, select the auto switching policy: Manual, Last Connected or Priority.
    Switching policy is set.

To change input priorities:

  1. Go to the Auto switching page.
  2. Next to the Selection Mode drop-down box, select Priority.

  3. Click and drag an input between high and low to change the priorities.

Auto switching VIDEO Selection Mode Priority High Low HDM USB-C 1 USB-C 1 HDMI 3 Drag to change the priority. CANCEL SET VIDEO

Figure 18: Changing Input Priorities

  1. Click SET VIDEO.

Input priorities are set.

Configuring AV Signals Settings

SWT3-41-H enables configuring the device audio and video settings.

To configure audio and video settings:

  1. Go to the Audio Video Settings page. The Audio Video Settings page appears.

kramer SWT3-41-H Audio Video SETTINGS HDMI Input 1 HDMI Input 2 HDMI Input 3 HDMI Input 4 HDMI Output 1 Label INPUT-PORT-1-HDMI INPUT-PORT-2-HDMI INPUT-PORT-3-HDMI INPUT-PORT-4-HDMI OUTPUT-PORT-1-HDMI HDCP Yes Yes Yes Yes Always On Color Depth Force 8Bits Disable Disable Disable Disable Failure LPCM 2OH Disable Disable Disable Force RGB on Output Disable De-Embedded Audio Output Forward0 ARC Device Auto-Usmute on volume change Disable Auto Sleep Delay Enable No input signal Delay output 5V power-off for 900 sec CANCEL SETTINGOUT

Figure 19: Audio Video Settings

  1. Perform the following actions:

  2. Label – Change the name of an input or the output as it appears on the Routing page and EDID management page.

  3. HDCP – For the inputs, select the Yes (default) /No switch to enable/disable HDCP for that input. For the output, select Always On to keep HDCP enabled or Follow Input (default) to define the output HDCP setting according to the active input.
    • Color Depth Force 8Bits – Enable or Disable (default) on each input.
  4. Force LPCM 2CH – Enable or Disable (default) on each input.
  5. Force RGB on Output – Enable or Disable (default).
  6. Device Auto-Unmute on volume change – When enabled (default), changing the volume will auto-unmute the audio output.
  7. Auto Sleep Delay – When no input signal is detected, the device automatically goes into sleep mode, and output is set to off. When this setting is enabled (default), it delays sleep mode for an amount of time specified in the next setting.
  8. No input signal (active when Auto Sleep Delay is enabled) – Set the number of seconds (30 to 60,000 seconds; default = 900 seconds) after there is no signal detected, until the device goes into sleep mode. Click SET TIMEOUT after defining this setting.

Audio and video settings are configured.

Managing EDID

SWT3-41-H enables you to copy an EDID from one of several different sources to the inputs.

To copy the EDID to the inputs:

  1. Go to the EDID Management page.

kramer SWT3-41-H EDIO > EDIO Settings EDIO Settings STEP 1: SELECT SOURCE Outputs OUTPUT-P... Custom EDDI Upload file Inputs INPUT-POR... SWT2.41.41 SWT2.41.41 SWT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 Default SWT2.41.41 SWT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SWT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SwT2.41.41 SWT2.41.41 SWT2.41.41 SwT2.41.41 SwT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SWT2.41.41 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00 SBT2-0-00

Figure 20: EDID Management Page

  1. Under Step 1, select the EDID source (the output, any of the inputs, default or custom EDID.
  2. Under Step 2, select one or more inputs as the destination for copying the EDID.
  3. Click COPY EDID.

The EDID is copied.

Setting Device Properties

This section details the following actions:

• Device Profile and Maintenance on page 22.
• Settings Networking Properties on page 26.
• Setting Time and Date on page 27.

Device Profile and Maintenance

Changing Device Name

SWT3-41-H enables you to change the DNS name of the device.

To change the device name:

  1. Go to the Device > General page.

kramer SWT3-41-H Device > General General Network Time and Date Device Name SWT3-41-H-0000 Model SWT3-41-H Serial Number 0 Firmware Version 1.0.64551 Update GLOBAL SYSTEM SETTINGS DEVICE RESTART EXPORT FLAG ME FACTORY RESET IMPORT

Figure 21: Device > General Page

  1. Under General Preferences, change the device name and click SAVE.

The device name is changed.

Upgrading Firmware

To upgrade the device firmware:

  1. Go to the Device > General page (Figure 21).
  2. Under General, click Update, open the relevant firmware file, and follow the instructions. The upgrade takes approximately 30-60 seconds.

- During FW upgrade, the device continues to operate, but the device UI and protocol 3000 communication are inactive. When device restarts, the status LED is lit, and HDMI output signal is disconnected until restart completes.

Firmware is updated.

Kramer SWT3-21-H - Upgrading Firmware - 1

flowchart
graph LR
    A["1"] --> B["2"]
    B --> C["3"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333

Figure 22: Firmware Upgrade Process

Resetting and Restarting Device

Two types of resets can be performed:

  • Restart – Reboots your device and keeps all your device settings, including the IP address and password.
  • Reset – Reboots your device and restores all factory settings including input/output definitions, switching configuration, IP address and password (a DHCP-acquired IP address is retained).

To restart the device:

- Click DEVICE RESTART on the Device > General page (Figure 21).

To perform a factory reset on the device, use one of the following actions:

  • Click FACTORY RESET on the Device > General page (Figure 21).
  • Using protocol 3000 commands, send FACTORY command then RESET commands.
  • On the rear panel, press and hold the RESET button while connecting the power for several seconds.

Exporting and Importing a Configuration File

SWT3-41-H enables you to export and store (in connected browsing PC storage) a configuration file, that records all current device settings except the routing operation setup. The stored file can then be imported to the same or different SWT3-41-H device to load the recorded settings, for configuration backup and/or solution-replication purposes.

Exporting a Configuration File

To export a configuration file of the current device settings:

  1. Go to the Device > General page (Figure 21).
  2. Under Global System Settings, click EXPORT.
  3. Select the storage location on your computer to save the configuration file and click SAVE.

The configuration file is exported and saved.

Importing a Configuration File

To import a configuration file of the current device settings:

  1. Go to the Device > General page (Figure 21).
  2. Under Global System Settings, click IMPORT.
  3. Select the relevant configuration file from your computer storage and click SAVE.

The configuration file is imported and the device restarts with the settings from the configuration file.

Identifying Your Device

To identify the device:

  1. Go to the Device > General page (Figure 21).
  2. Under Global System Settings, click FLAG ME. NET LED flashes.

Kramer SWT3-21-H - To identify the device: - 1

FLAG ME indication turns off after 60 seconds.

The device is identified by the discovery system.

Settings Networking Properties

Kramer SWT3-21-H - Settings Networking Properties - 1

By default, DHCP is set to on. The IP address shows the actual IP address acquired from the DHCP server, or the auto-acquired fallback IP address when there is no DHCP server detection.

To configure network settings:

  1. Go to the Device > General page (Figure 21).
  2. Select the Network tab.

The network page appears.

Device > Network General Network DHCP On MAC Address da-50-90-44-7a-86 IP Address 192.158.1.49 Mask Address 255.255.255.0 Gateway Address 192.158.0.1

Device > Network General Network DHCP Off MAC Address da-50-90-44-7a-86 IP Address 192.168.1.39 Mask Address 255.255.255.0 Gateway Address 192.168.0.1

Figure 23: Device Settings > Network Page (DHCP On/DHCP Off)

  1. Change settings as needed.

If required, Set to DHCP (default) or static IP address resolution modes.

  1. When in Static IP mode, perform the following actions:

  2. Change the IP address.
    ■ Change the Mask address.
    ■ Change the Gateway address.

Network settings are defined.

Setting Time and Date

You can sync the device time and date to any server around the world.

To sync device time and date to a server:

  1. In the Navigation pane, click Device. The General tab in the Device page appears.
  2. Select the Time and Date tab. The Time and Date tab appears.

kramer SWT3-41-H Device > Time and Date General Network Time and Date Date 7/26/2925 Time 13:48:38 Time Location (GMT+00:00) Greenwic... Daylight Savings Time Yes No Use Time Server (NTP) Disabled Time Server Address 129, 4, 15, 311 Server Status Unreachable Sync Every Day at (0-23) 0 CANCEL SAVE

Figure 24: Device Settings – Time and Date Tab

  1. Set the Date and Time.
  2. Select the Time Location.
  3. In the Use Time Server (NTP) drop-down box, click:

■ Disabled to disable the time server.
■ Manual to enable time server (NTP).

  1. If enabled, type in server information:

■ Enter the time server address.
■ Set sync frequency (every 0 to 23 days).

  1. Click SAVE for any change.

The devices date and time are synchronized to the server address entered.

Setting Control Gateway Properties

This section details the following actions:

• Setting Serial Port Properties on page 28.
• Configuring I/O (GPIO) Ports on page 32.
• Defining and Testing Commands via Action Editor on page 36.
• Defining CEC Gateway Settings on page 37.
• Associating CEC Commands to DISPLAY ON/OFF on page 37.

Setting Serial Port Properties

SWT3-41-H enables configuring the RS-232 port in one of the following ways:

• Controlling the SWT3-41-H on page 28.
• Controlling an External Device on page 29.
• Controlling the Display on page 31.

Controlling the SWT3-41-H

To set the RS-232 port to control the device:

  1. Go to the Control Gateway page. The Serial Ports tab appears.

Control gateway > Serial Ports Serial Ports 10 IO > Action Editor SERIAL PORT PROPERTIES Device Serial Mode RS-232 Tunneling Control Gateway Display ON Serial configuration Parity None Data Bits 8 Baud Rate 115200 Stop Bits 1

Figure 25: RS-232 Device Control

  1. Next to Tunneling, select Control.
  2. Click SAVE.

RS-232 port controls the SWT3-41-H.

Controlling an External Device

Control an external device via an IP-connected Controller (for example SL-240C that is connected via LAN)

To set the RS-232 port to control an external device:

  1. Go to the Control Gateway page. The Serial Ports tab appears.
  2. Next to Tunneling, select Gateway.

Control gateway > Serial Ports Serial Ports 10 IO > Action Editor SERIAL PORT PROPERTIES Device Serial Mode RS-232 Tunneling Control Gateway Display ON Serial configuration Parity None Data Bits 8 Baud Rate 115200 Stop Bits 1

Figure 26: RS-232 as Gateway

  1. Define the external device RS-232 settings (Parity, Data Bits, Baud Rate and Stop Bits).
  2. Click SAVE.

The TUNNELING ADVANCED PROPERTIES settings tab appears.

TUNNELING ADVANCED PROPERTIES Protocol TCP UDP IP Port 5001 TCP Keep alive 10 Send replies to new client by default Bits On CLOSE

Figure 27: Setting Advanced Tunneling Properties

  1. Select either TCP or UDP port.
  2. Click up/down arrows to select IP Port.
  3. Click up/down arrows to select desired seconds for TCP Keep alive.
  4. Press to toggle ON Send replies to new clients by default Bits.
  5. Click CLOSE.
  6. Click SAVE.

RS-232 port controls an external device.

Controlling the Display ON

Control an external device via a Controller (for example SL-240C that is connected via LAN)

To set the RS-232 port to control an external device:

  1. Go to the Control Gateway page. The Serial Ports tab appears.
  2. Next to Tunneling, select Display ON.

Control gateway > Serial Ports Serial Ports 10 IO > Action Editor SERIAL PORT PROPERTIES Device Serial Mode RS-232 Tunneling Control Gateway Display ON Serial configuration Parity None Data Bits 8 Baud Rate 115200 Stop Bits 1

Figure 28: RS-232 Control for Display on/off

  1. Define the display RS-232 settings (Parity, Data Bits, Baud Rate and Stop Bits).
  2. Click SAVE.

Kramer SWT3-21-H - Controlling the Display ON - 2

In addition, configure specific display commands via Action Editor (see Defining and Testing Commands via Action Editor on page 36) and associate DISPLAY ON/OFF commands (see Associating CEC Commands to DISPLAY ON/OFF on page 37).

RS-232 port is set to control the display on/off.

Configuring I/O (GPIO) Ports

The 6 I/O ports can control devices such as sensors, door locks, remote contact-closure buttons, audio volume and lighting control devices and can be configured via the webpages.

Kramer SWT3-21-H - Configuring I/O (GPIO) Ports - 1

To enable I/O operations, Remote Button must be set to Off.

To configure an I/O port:

  1. In the Navigation pane, click Control Gateway. The Serial Ports tab in the Device Settings page appears.
  2. Select the IO tab. The IO tab appears.

kramer SWT3-41-H Control gateway > IO Serial Ports IO 1 IO 2 IO 3 IO 4 IO 5 IO 6 IO 1 PROPERTIES Remote Button Off State ON State OFF Momentary None None I/O Type Analog Input Digital Input Digital Output Pull-up Resistor Disabled Threshold VDC Range Low: 800 High: 2200 Read Current Step: Low Voltage: 0mV

Figure 29: I/O Ports Settings Page

  1. Select the I/O port to be configured (IO 1 to IO 6).
  2. Select one of the following I/O types:

- Digital Input (default setting) (see Configuring a Digital Input I/O Type on page 33).

■ Digital Output (see Configuring a Digital Output I/O Type on page 33).

- Analog Input. (see Configuring an Analog Input I/O Type on page 35).

Kramer SWT3-21-H - To configure an I/O port: - 2

The settings available on the page change depending on which trigger type is selected.

  1. Click SAVE after setting the selected I/O type.

Configuring a Digital Input I/O Type

The Digital Input trigger mode reads the digital input of an external sensor device that is connected to the I/O port. It detects High (upon passing Max threshold from Low state) or Low (upon passing Min threshold from High state) port states according to the user defined voltage threshold levels.

To configure a digital input I/O type:

  1. On the GPIO page, select Digital Input next to I/O Type.

The Digital Input options appear (Figure 31).

  1. Select one of the following for the Pull-up resistor setting:

- Disabled

Suitable, for example, for a high temperature alarm that exceeds the maximum voltage threshold. When the pull-up resistor is disabled, the port state is low and to be triggered it must be pulled high by the externally connected sensor.

- Enabled – Detection of an open circuit as High, or a short to ground as Low.

This is suitable for example, for a pushbutton switch (connecting one terminal of the switch to ground, and the other to the input) or for an alarm closing a circuit that activates a series of actions. When the pull-up resistor is enabled, the port state is high, and to be triggered it must be pulled low by the externally connected sensor.

  1. Set the Threshold VDC Low and High Range (threshold voltage at which the port changes state).
  2. Click Read to refresh port status information.
  3. Click SAVE.

Digital input I/O type is configured.

Configuring a Digital Output I/O Type

To configure a digital output I/O type:

  1. On the GPIO page, select Digital Output next to I/O type.

A warning message appears.

Kramer SWT3-21-H - To configure a digital output I/O type: - 1

Warning

When selecting Digital Output and the pull-up resistor is disabled, you must install a current-limiting resistor to prevent damage to the port.

OK

Figure 30: Digital Output Warning

  1. Make sure to follow the instructions in this warning.

3. Click OK. The Digital Output options appear.

Control gateway > IO Serial Ports IO 1 IO 2 IO 3 IO 4 IO 5 IO 6 IO 1 PROPERTIES Remote Button Off State ON State OFF None None Momentary I/O Type Analog Input Digital Input Digital Output Pull-up Resistor Disabled Current Status Low

Figure 31: GPIO Settings Page – Digital Output I/O Type

4. Select one of the following for the Pull-up resistor setting:

■ Pullup resistor set to Enabled:

The port can be used for controlling devices that accept a TTL signal such as for powering LEDs. The voltage output is TTL positive logic: high: >2.4V; low: < 0.5V.

When the pull-up resistor is enabled, the port state is high. For the state to be low, you must select Low for the Current Status.

■ Pullup resistor Disabled:

The port is used for controlling external devices such as room or light switches. The external source device determines the voltage output; the maximum voltage is 30V DC and the maximum current is 100mA.

When the pull-up resistor is disabled, the port state is low. For the state to be high, select High for the Current Status.

Kramer SWT3-21-H - Select one of the following for the Pull-up resistor setting: - 1

Make sure that the current in this configuration does not exceed 100mA.

5. Click SAVE.

Digital Output I/O type is configured.

Configuring an Analog Input I/O Type

When selectin the Analog Input I/O type, the port is triggered by an external analog device, such as a volume control device. The trigger is activated once when the detected voltage is within the 0 to 30V DC voltage range.

To configure an analog input I/O type:

  1. On the GPIO page, select Analog Input next to I/O type.

Control gateway > IO Serial Ports IO 1 IO 2 IO 3 IO 4 IO 5 IO 6 IO 3 PROPERTIES Remote Button Off State ON State OFF None None Momentary I/O Type Analog Input Digital Input Digital Output Maximum Reported Steps: 1 CANCEL SAVE

Figure 32: GPIO Port Settings Page Analog Input

  1. Enter or use the arrows to scroll to a value (1–100) for the Maximum reported steps. This value is the number of steps that the analog input signal is divided into. To calculate the voltage of each step, use the following formula: Voltage of one step = 30V / number of steps.

  2. Click SAVE.

Analog input I/O type is configured.

Defining and Testing Commands via Action Editor

Use action editor to create and test control commands via CEC or UART interfaces. You can create up to 5 commands.

To add an action:

  1. In the navigation pane, select Control Gateway. The Serial Ports tab opens.
  2. Select the Action Editor tab. The Action Editor appears.

Control gateway > Action Editor Serial Ports 10 Action Editor CEC Display On Command_01 ACTION PROPERTIES custom command Command Id 0 custom command Command Name Command_01 custom command Port CEC Command 450 characters left Syntax (like CEC-SND command): , , , , RUN COMMAND CANCEL SAVE

Figure 33: Action Editor Tab

  1. Select a command name on the left side of the window.
  2. Change the command name, if required.
  3. Select the port (CEC or UART).
  4. Enter the appropriate command line, such as one of the following Display On sample commands:

■ For CEC - 1,1,tv-on,2,E004

Kramer SWT3-21-H - To add an action: - 2

The command to power on a TV can vary depending on the specific TV model and manufacturer. However, above is a common example of a standard command to power on a TV.

For RS232 - PON

  1. Click SAVE.
  2. Click RUN COMMAND to run the command test.

An action is entered and can be run.

Defining CEC Gateway Settings

SWT3-41-H built-in CEC gateway enables IP control of control system, via CEC messages, on HDMI connected devices to the selected input and the output port. The Members address list shows the logical addresses of connected CEC-enabled devices.

Kramer SWT3-21-H - Defining CEC Gateway Settings - 1

By-default, CEC gateway is enabled.

To disable CEC gateway feature:

  1. In the navigation pane, select Control Gateway. The Serial Ports tab opens.
  2. Select the CEC tab. The CEC Gateway page appears.
  3. Click CEC gateway OFF.

kramer SWT3-41-H Control gateway > CEC Serial Ports 10 IO > Action Editor CEC CEC gateway Off Members Address List 14

Figure 34: CEC Gateway Enable/Disable Tab

CEC gateway is disabled.

You can view the logical addresses of CEC-enabled devices that are connected via HDMI output port to SWT3-41-H and click Refresh to refresh the list.

Associating CEC Commands to DISPLAY ON/OFF

Configure CEC or RS-232 commands to send via DISPLAY ON button.

To add an action:

  1. In the navigation pane, select Control Gateway. The Serial Ports tab opens.

  2. Select the Display On tab. The Display ON settings appears.

Control gateway > Display On Serial Ports IO Action Editor CEC Display On State ON display on(via CEC) State OFF select HDMI2 input Momentary

Figure 35: Action Editor Tab

  1. Define the State On and State Off commands, either as CEC or RS-232 commands.
  2. Check Momentary for the button to send a command on the press of a button.

  3. Click SAVE.

DISPLAY ON button is configured.

Diagnostics

Viewing Device Status

View the device status.

To view the device status:

  1. In the navigation pane, select Status.
  2. Select the Devices tab. The Devices Status appears.

kramer SWT3-41-H Status > Devices Devices DEVICE STATUS Overall ● Active INPUT SIGNAL STATUS 1.HDMI ● Off 2.HDMI ● Off 3.HDMI ● Off 4.HDMI ● Off OUTPUT STATUS HDMI ● Off

Figure 36: Device Status Page

3. View device status.

Device status can be viewed.

Administration

Setting Security Properties

This section details the following actions:

• Changing Security Status on page 40.
• Defining 802.1X Authentication on page 41.

Changing Security Status

By default, security status is set to On.

Setting Security Status to Off

To set security status to Off:

  1. Go to the Security page.
  2. Select the Security tab. The Security settings appears (Figure 37).

kramer SWT3-41-H Security > Security Security 802.1X SECURITY STATUS On Current Password Change

Figure 37: Security – Security Tab

  1. Set SECURITY STATUS to Off. The Security Status window appears.

Security Status Would you like to disable security? Enter password to disable the security.

Figure 38: Security Status Message

  1. Enter the current password.
  2. Click OK.

Security status is set to Off.

Setting Security Status to On

To set security status to on:

  1. Go to the Security > Security (Figure 37).
  2. Set SECURITY STATUS to On.

Security status is set to On.

Changing Web Pages Access Password

To change the password for accessing the embedded web pages:

  1. Go to the Security page (Figure 37).
  2. Select the Security Tab. The Security settings appear (Figure 39).
  3. Enter the Current Password and click Change. The new password settings appear.

SECURITY STATUS On Current Password ..... Change New Password Confirm Password CANCEL SAVE

Figure 39: Device Settings – Changing the Password

  1. Enter the new password and confirmation password and click SAVE.

The password is changed.

Defining 802.1X Authentication

802.1x security standard supports IT networking authentication based on LAN port and MAC address.

To configure security:

  1. In the Navigation pane, click Security. The Security settings tab in the Security page appears.
  2. Select 802.1X tab. The 802.1X settings tab appears (see (Figure 40).

kramer SWT3-41-H Security > 802.1X Security 802.1X IEEE 802.1X AUTHENTICATION Off

Figure 40: 802.1X Tab

  1. For 802.1x authentication, click ON to enable 802.1x authentication service. 802.1x supports authentication based on port and MAC address.
  2. When set to ON check one standard authentication method to set its security attributes.

■ PEAP-MSCHAP V2 (Figure 41) – Enter:

  • Username - up to 24 alphanumeric characters, including “_” and “-” characters within the username, and
    • Password - up to 24 ASCII characters

kramer SWT3-41-H Security > 802.1X Security 802.1X IEEE 802.1X AUTHENTICATION On Authentication Method EAP-MSCHAP V2 Username* default_username Password* .......... EAP-TLS

Figure 42: Security Tab – EAP-MSCHAP V2 Authentication

- EAP-TLS (Figure 43) – To submit certificate from the server for authentication:

  • Enter Username,
  • Click 📋 to upload the certificates and keys,
  • Enter the private key password (assigned by IT administrator),
    ■ Set Server Certificate On

Security > 802.1X Security 802.1X IEEE 802.1 X AUTHENTICATION On Authentication Method EAP-MSCHAP V2 EAP-TLS Username Client Certificate Private Key Private Key Password ********

Figure 44: EAP-TLS – Certificates and Password

5. Click APPLY.

802.1x authentication security is configured.

Viewing the About Page

View the firmware version and Kramer Electronics Ltd details in the About page.

kramer SWT3-41-H About > General Info General Info GENERAL INFO Web Version 0.0.1 Kramer Electronics Ltd. 2 Negev St. Airport City, 7019900, Israel Tel: +972-73-2650200 Email: info@kramerav.com Web: KramerAV.com

Figure 45: About Page

Technical Specifications

InputsSWT3-41-H: 4 HDMI SWT3-21-H: 2 HDMIOn a female HDMI connector
Outputs1 HDMIOn a female HDMI connector
1 Balanced Stereo Line LevelOn a 5-pin terminal block connector
Ports1 RS-232On a 3-pin terminal block
6 GPIOOn an 8-pin terminal block connector
1 PoE-accepting EthernetOn an RJ-45 female connector
VideoMax Data Rate18Gbps bandwidth (6Gbps per graphic channel)
Max Resolution4K@60Hz (4:4:4) resolution
Content ProtectionHDCP 2.3
HDMI SupportDeep Color, 3D, HDR as specified in HDMI 2.0b
Analog AudioMax Output Signal Level9.47dBu / 3.26Vp
Impedance500Ω
Bandwidth0.4dB
THD + N:-91dB , 0.003%
CouplingDC
PowerPower AdapterSource5V DC, 4A
ConsumptionSWT3-21-H (0.53A)
SWT3-41-H (0.82A)
PoEConsumptionSWT3-21-H (90mA),
SWT3-41-H (120mA)
Max. PowerSWT3-21-H (4.32W)
SWT3-41-H (5.76W)
Environmental ConditionsOperating Temperature0° to +40°C (32° to 104°F)
Storage Temperature-40° to +70°C (-40° to 158°F)
Humidity10% to 90%, RHL non-condensing
Regulatory ComplianceSafetyCE, UL
EnvironmentalRoHs, WEEE
EnclosureSizeDemiTOOLS
TypeAluminum
CoolingConvection Ventilation
GeneralNet Dimensions (W, D, H)19cm x 6cm x 2.7cm (7.5" x 2.4" x 1.1")
Shipping Dimensions (W, D, H)34.5cm x 16.5cm x 5.2cm (13.6" x 6.5" x 2")
Net Weight0.32kg (0.7lbs) approx.
Shipping Weight0.79kg (1.7lbs) approx.
AccessoriesIncludedPower adapter and cord
Specifications are subject to change without notice at www.kramerav.com

Default Communication Parameters

RS-232
Baud Rate:115,200
Data Bits:8
Stop Bits:1
Parity:None
Command Format:ASCII
Example (Route video input 2 to the output):#ROUTE_1,1,2
IP DHCP ON
To reset the IP settings to the factory reset values go to: Menu->Setup -> Factory Reset-> press Enter to confirm
IP Address:192.168.1.39
Subnet mask:255.255.255.0
Default gateway:192.168.0.1
Default username:Admin
Default password:Admin
Full Factory Reset
P3K“#FACTORY” command.After receiving "FACTORY OK" perform one of the following to restart the device and complete the procedure:Power cycleSend command "#RESET"
Embedded webpagesGo to: Device>General and click FACTORY RESET

Default EDID

Model name..... VS-411X

Manufacturer..... KMR

Plug and Play ID..... KMR1200

Serial number..... 295-883450100

Manufacture date...... 2018, ISO week 255

Filter driver...... None

[EMPTY]

EDID revision...... 1.3

Input signal type...... Digital

Color bit depth...... Undefined

Display type..... Monochrome/grayscale

Screen size..... 520 x 320 mm (24.0 in)

Power management..... Standby, Suspend, Active off/sleep

Extension blocs..... 1 (CEA-EXT)

[EMPTY]

DDC/Cl..... n/a

Color characteristics

Default color space..... Non-sRGB

Display gamma.... 2.20

Red chromaticity..... Rx 0.674 - Ry 0.319

Green chromaticity..... Gx 0.188 - Gy 0.706

Blue chromaticity..... Bx 0.148 - By 0.064

White point (default).... Wx 0.313 - Wy 0.329

Additional descriptors... None

Timing characteristics

Horizontal scan range.... 30-83kHz

Vertical scan range..... 56-76Hz

Video bandwidth..... 170MHz

CVT standard...... Not supported

GTF standard...... Not supported

Additional descriptors... None

Preferred timing..... Yes

Native/preferred timing.. 1920x1080p at 60Hz (16:9)

Modeline..... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync

Standard timings supported

720 x 400p at 70Hz - IBM VGA

720 x 400p at 88Hz - IBM XGA2

640 x 480p at 60Hz - IBM VGA

640 x 480p at 67Hz - Apple Mac II

640 x 480p at 72Hz - VESA

640 x 480p at 75Hz - VESA

800 x 600p at 56Hz - VESA

800 x 600p at 60Hz - VESA

800 x 600p at 72Hz - VESA

800 x 600p at 75Hz - VESA

832 x 624p at 75Hz - Apple Mac II

1024 x 768i at 87Hz - IBM

1024 x 768p at 60Hz - VESA

1024 x 768p at 70Hz - VESA

1024 x 768p at 75Hz - VESA

1280 x 1024p at 75Hz - VESA

1152 x 870p at 75Hz - Apple Mac II

1280 x 1024p at 75Hz - VESA STD

1280 x 1024p at 85Hz - VESA STD

1600 x 1200p at 60Hz - VESA STD

1024 x 768p at 85Hz - VESA STD

800 x 600p at 85Hz - VESA STD

640 x 480p at 85Hz - VESA STD

1152 x 864p at 70Hz - VESA STD

1280 x 960p at 60Hz - VESA STD

EIA/CEA-861 Information

Revision number...... 3

IT underscan...... Supported

Basic audio.... Supported

YCbCr 4:4:4...... Not supported

YCbCr 4:2:2...... Not supported

Native formats..... 1

Detailed timing #1..... 1920x1080p at 60Hz (16:10)

Modeline..... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync

Detailed timing #2..... 1920x1080i at 60Hz (16:10)

Modeline...... "1920x1080" 74.250 1920 2008 2052 2200 1080 1084 1094 1124 interlace +hsync +vsync

Detailed timing #3..... 1280x720p at 60Hz (16:10)

Modeline..... "1280x720" 74.250 1280 1390 1430 1650 720 725 730 750 +hsync +vsync

Detailed timing #4..... 720x480p at 60Hz (16:10)

Modeline..... "720x480" 27.000 720 736 798 858 480 489 495 525 -hsync -vsync

CE audio data (formats supported)

LPCM 2-channel, 16/20/24 bit depths at 32/44/48 kHz

CE video identifiers (VICs) - timing/formats supported

1920 x 1080p at 60Hz - HDTV (16:9, 1:1) [Native]

1920 x 1080i at 60Hz - HDTV (16:9, 1:1)

1280 x 720p at 60Hz - HDTV (16:9, 1:1)

720 x 480p at 60Hz - EDTV (16:9, 32:27)

720 x 480p at 60Hz - EDTV (4:3, 8:9)

720 x 480i at 60Hz - Doublescan (16:9, 32:27)

720 x 576i at 50Hz - Doublescan (16:9, 64:45)

640 x 480p at 60Hz - Default (4:3, 1:1)

NB: NTSC refresh rate = (Hz*1000)/1001

CE vendor specific data (VSDB)

IEEE registration number. 0x000C03

CEC physical address..... 1.0.0.0

Maximum TMDS clock..... 165MHz

CE speaker allocation data

Channel configuration.... 2.0

Front left/right..... Yes

Front LFE...... No

Front center...... No

Rear left/right..... No

Rear center..... No

Front left/right center.. No

Rear left/right center... No

Rear LFE...... No

Report information

Date generated...... 26/08/2019

Software revision..... 2.60.0.972

Data source...... File - NB: improperly installed

Operating system...... 6.2.9200.2

Raw data

00,FF,FF,FF,FF,FF,FF,00,2D,B2,00,12,00,00,00,00,FF,1C,01,03,80,34,20,78,E2,B3,25,AC,51,30,B4,26,

10,50,54,FF,FF,80,81,8F,81,99,A9,40,61,59,45,59,31,59,71,4A,81,40,02,3A,80,18,71,38,2D,40,58,2C,

45,00,A0,5A,00,00,00,1E,00,00,00,FF,00,32,39,35,2D,38,38,33,34,35,30,31,30,30,00,00,00,FC,00,56,53,2D,34,31,31,58,0A,20,20,20,20,20,00,00,00,FD,00,38,4C,1E,53,11,00,0A,20,20,20,20,20,20,01,AA,02,03,1B,C1,23,09,07,07,48,90,05,04,03,02,07,16,01,65,03,0C,00,10,00,83,01,00,00,02,3A,80,18,71,38,2D,40,58,2C,45,00,07,44,21,00,00,1E,01,D80,18,71,C16,20,58,2C,25,07,44,21,00,00,9E,01,D1D,D72,51,D0.1E.20.6E.28.55.07.44.21.00.00.1E.8C.0A.D0.8A.2O.E2D.10.10.3E.96.0D.44.21.00.00.18.00.00.18.00.00.18.00.00.18.00.00.18.

Protocol 3000

Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports.

Understanding Protocol 3000

Protocol 3000 commands are a sequence of ASCII letters, structured according to the following.

- Command format:

PrefixCommand NameConstant (Space)Parameter(s)Suffix
#Command-Parameter

- Feedback format:

PrefixDevice IDConstantCommand NameParameter(s)Suffix
~nn@CommandParameter
  • Command parameters – Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]).
  • Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (I).
  • Parameters attributes – Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<...>) and must be separated by a period (.).

The command framing varies according to how you interface with SWT3-41-H. The following figure displays how the # command is framed using terminal communication software (such as Hercules):

Hercules SETUP utility by HW-group.com UDP Setup | Serial | TCP Client | TCP Server | UDP | Test Mode | About | Received/Sart data Connecting to 192.168.110.54 ... Connected to 192.168.110.54 +018 OK TCP Module IP Port 192.168.110.54 5000 Ping × Disconnect TEA authorization TEA key 1: 01C20304 3 09G0B0C 2: 05000700 4 00D0E0F10 Authorization code: PortStore test NVT disable Received test data Redirect to UDP Send ##(cr) HEX Send HEX Send HEX Send HWgroup www.HRP-group.com Hercules SETUP utility Version 3.2.8

Protocol 3000 Commands

FunctionDescriptionSyntaxParameters/AttributesExample
#Protocol handshaking.1 Validates the Protocol 3000 connection and gets the machine number.Step-in master products use this command to identify the availability of a device.COMMAND#FEEDBACK~nn@_ox<LF>#
AUD-LVLSet volume level.COMMAND#AUD-LVL_io_mode,io_index,vol_level<CR>FEEDBACK~nn@AUD-LVL_io_mode,io_index,vol_level<CR><LF>io_mode-1-Outputio_index-1vol_level-Volume level-100db to 15dB;++ (increase current value by 1dB);-- (decrease current value by 1dB)Set AUDIO OUT level to -50.0dB:#AUD-LVL_1,1,-50.3
AUD-LVL?Get volume level.COMMAND#AUD-LVL?_io_mode,io_index<CR>FEEDBACK~nn@AUD-LVL_io_mode,io_index,vol_level<CR><LF>io_mode-1-Outputio_index-1vol_level-Volume level-100db to 15dB;Get AUDIO OUT level:#AUD-LVL?_1,1
AUD-LVL-RANGE?Get volume level min and max range.COMMAND#AUD-LVL-RANGE?_io_mode,io_index<CR>FEEDBACK~nn@AUD-LVL-RANGE_io_mode,io_index,min_val,rax_val<CR><LF>io_mode-1-Outputio_index-1min_val--100dbmax_val-15dBGet AUDIO OUT level range:#AUD-LVL-RANGE?_1,1
AUD-MUTESet audio mute.COMMAND#AUD-MUTE_out_index,mute_mode<CR>FEEDBACK~nn@AUD-MUTE_out_index,mute_mode<CR><LF>out_index-1mute_mode-On/Off0-Off1-OnSet Output 1 to mute:#AUD-MUTE_1,1
AUD-MUTE?Set audio mute.COMMAND#AUD-MUTE_out_inex<CR>FEEDBACK~nn@AUD-MUTE_out_index,mute_mode<CR><LF>out_index-1mute_mode-On/Off0-Off1-OnGet Output 1 to mute:#AUD-MUTE_1,1
AUD-MUTE-PERSISTSet the auto audio unmute status upon volume change.COMMAND#AUD-MUTE-PERSIST_unmute_status<CR>FEEDBACK~nn@AUD-MUTE-PERSIST_unmute_status<CR><LF>unmute_status-0-Mute state is not persistent and changes upon volume change1-Mute state is persistent upon volume changeSet mute mode to be persistent and not change upon volume change:#AUD-MUTE-PERSIST_1
AUD-MUTE-PERSIST?Get the auto audio unmute status.COMMAND#AUD-MUTE-PERSIST?_<CR>FEEDBACK~nn@AUD-MUTE-PERSIST_unmute_status<CR><LF>unmute_status-0-Mute state is not persistent and changes upon volume change1-Mute state is persistent upon volume changeGet auto unmute status upon volume change:#AUD-MUTE-PERSIST?_
AUD-SIG-TYPESet audio signal typeCOMMAND#AUD-SIG-TYPE_io_mode,io_index,signal_type<CR>FEEDBACK~nn@AUD-SIG-TYPE_io_mode,io_index,signal_type<CR><LF>io_mode:-0-input1-outputio_index:-# that indicates the specific input or output ports1N (N= total number of input or output ports)signal_type:-0-Forward) Embedded Audio)1-ArcSet the audio input master signal type to analog:#AUD-SIG-TYPE_/_,_
AUD-SIG-TYPE?Get audio signal typeCOMMAND#AUD-SIG-TYPE?_io_mode,io_index<CR>FEEDBACK~nn@AUD-SIG-TYPE_io_mode,io_index<CR><LF>io_mode:-0-input1-outputio_index:-# that indicates the specific input or output ports1N (N= total number of input or output ports)Get the audio input master signal type:#AUD-SIG-TYPE?_,,
AUTH-802-1X-ENABLESet authentication 802.1X feature for the specific interface.COMMAND#AUTH-802-1X-ENABLE_interface,enable_status<CR>FEEDBACK~nn@AUTH-802-1X-ENABLE_interface,enable_status<CR><LF>interface-Interface ID-0 enable_status-0-Off1-OnSet the authentication 802.1X feature on:#AUTH-802-1X-ENABLE_0,1
AUTH-802-1X-ENABLE?Get authentication 802.1X feature for the specific interface.COMMAND#AUTH-802-1X-ENABLE?_interface<CR>FEEDBACK~nn@AUTH-802-1X-ENABLE_interface,enable_status<CR><LF>interface-Interface ID-0 enable_status-0-Off1-OnGet the authentication 802.1X feature status:#AUTH-802-1X-ENABLE?_0
AUTH-802-1X-OP-STATGet Authentication 802.1X operational statusCOMMAND#AUTH-802-1X-OP-STAT_interface_1<CR>FEEDBACK~nn@AUTH-802-1X-OP-STAT_interface_ID,status<CR><LF>interface-Interface ID-0 enable_status-0-Off1-On802 authentication is running:#AUTH-802-1X-OP-STAT?_0
AV-SW-MODESet input auto switch mode (per output).COMMAND#AV-SW-MODE_layer_type,out_index,connection_modeFEEDBACK~nn@AV-SW-MODE_layer_type,out_index,connection_mode<CLF>layer_type- Number that indicates the signal type:1 - Video2 - Audioout_index- 1connection_mode- Connection mode0 - manual1 - priority switch2 - last connected switchSet the input audio switch mode to Manual for HDMI OUT:#AV-SW-MODE_1,1,0
AV-SW-MODE?Get input auto switch mode (per output).COMMAND#AV-SW-MODE?_layer_type,out_indexFEEDBACK~nn@AV-SW-MODE_layer_type,out_index,connection_mode<CLF>layer_type- Number that indicates the signal type:1 - Video2 - Audioout_index- 1connection_mode- Connection mode0 - manual1 - priority switch2 - last connected switchGet the input audio switch mode for HDMI OUT:#AV-SW-MODE?_1,1
AV-SW-TIMEOUTSet auto switching timeout.COMMAND#AV-SW-TIMEOUT_switching_mode,time_outFEEDBACK~nn@AV-SW-TIMEOUT_switching_mode,time_out<CLF>switching_mode- Switching mode0 - Video signal lost1 - New video signal detected4 - Disable 5V on video output if no input signal detected5 - Video cable unplugged7 - Video signal lost for signal routed as a result of a manual override actiontime_out- Timeout in seconds0 - 60000Set the auto switching timeout to 5 seconds in the event of 5V disable when no input signal is detected:#AV-SW-TIMEOUT_4,5
AV-SW-TIMEOUT?Set auto switching timeout.COMMAND#AV-SW-TIMEOUT?_switching_modeFEEDBACK~nn@AV-SW-TIMEOUT_switching_mode,tims_out<CLF>switching_mode- Switching mode0 - Video signal lost1 - New video signal detected4 - Disable 5V on video output if no input signal detected5 - Video cable unplugged7 - Video signal lost for signal routed as a result of a manual override actiontime_out- Timeout in seconds0 - 60000Get the auto switching timeout in the event of 5V disable when no input signal is detected:#AV-SW-TIMEOUT?_4
BEACON-INFO?Get beacon information, including IP address, UDP control port, TCP control port, MAC address, model, name.COMMAND#BEACON-INFO?FEEDBACK~nn@BEACON-INFO_port_id,lp_string,udp_port,tcp_port,msc_address, model,name<CLF>port_id- ID of the Ethernet portip_string- Dot-separated representation of the IP addressudp_port- UDP control porttcp_port- TCP control portzac_address- Dash-separated mac addressmodel- Device modelname- Device nameGet beacon information:#BEACON-INFO?_
BUILD-DATE?Get device build date.COMMAND#BUILD-DATE?FEEDBACK~nn@BUILD-DATE_date,time<CLF>date- Format: YYYY/MM/DD whereYYYY = YearMM = MonthDD = Daytime- Format: hh:mm:ss wherehh = hoursmm = minutesss = secondsGet the device build date:#BUILD-DATE?
CEC-GW-PORT-ACTIVESet the CEC activation state.COMMAND#CEC-GW-PORT-ACTIVE_direction_type,port_format,port_index,stateFEEDBACK~nn@CEC-GW-PORT-ACTIVE_direction_type,port_format,port_index,state<CLF>'direction_type- Direction of the port: outport_format- Type of signal on the port: hdbtport_index- The port number: 1state- Global gateway activation state:○ 0 - as a passthrough○ 1 - as a gatewayActivate CEC for the HDBaseT port as a passthrough:#CEC-GW-FORT-ACTIVE_in,heni_i,o
CEC-GW-PORT-ACTIVE?Get the CEC activation state.COMMAND#CEC-GW-PORT-ACTIVE?_direction_type,port_format,port_indexFEEDBACK~nn@CEC-GW-PORT-ACTIVE_direction_type,port_format,port_index,state<CLF>"direction_type- Direction of the port: outport_format- Type of signal on the port: hdbtport_index- The port number: 1state- Global gateway activation state:○ 0 - as a passthrough○ 1 - as a gatewayGet the Activate CEC status for the HDBaseT port as a passthrough:#CEC-GW-FORT-ACTIVE_in,hdni_i
CEC-MEMBERS?Get list of CEC logical addresses.COMMAND#CEC-MEMBERS?_port_indexFEEDBACK~nn@CEC-MEMBERS_port_index,<la1>,<la2>...<CLF>Port_index- 1la- 1 to 15Set gateway members:#CEC-MEMBERS?_l
CEC-NTFY-ACTIVESet CEC notification activity (valid until the next power up).COMMAND#CEC-NTFY-ACTIVE_cec_ntfFEEDBACK~nn@CEC-NTFY-ACTIVE_cec_ntfcec_ntf-0 - Inactive1 - ActiveEnable CEC notification:#CEC-NTFY-ACTIVE_i
CEC-NTFY-ACTIVE?Get CEC notification activity status.COMMAND#CEC-NTFY-ACTIVE?FEEDBACK~nn@CEC-NTFY-ACTIVE_cec_ntfcec_ntf-0 - Inactive1 - ActiveGet CEC notification activity status:#CEC-NTFY-ACTIVE?
CEC-SNDSend CEC command to port.COMMAND#CEC-SND_port_index,sn_id,cmd_name,cec_len,cec_commandFEEDBACK~nn@CECSND_port_index,sn_id,cmd_name,cec_modeLF>port_index - CEC port transmitting the command: 1an_id - 1cmd_name - command namecec_len - 1-16cec_command - CEC format command (in HEX format, no loading zeros, no '0x' prefix)cec_mode - CEC mode0 - Sent1 - Gateway disabled2 - Inactive CEC-Master3 - Busy4 - Illegal Message Parameter5 - Illegal CEC Address Parameter6 - Illegal CEC Command7 - Timeout8 - ErrorSend TV-OFF CEC command to the HDBaseT port:#CEC-SND_1,1,TV-OFF,2,eCD4
COM-ROUTE?Get tunneling port routing.1 This command sets tunneling port routing. Every com port can send or receive data from the ETH port.Set command can edit an existing configuration.COMMAND#COM-ROUTE?_com_idFEEDBACK~nn@COM-ROUTE_con_id,port_type,port_id,eth_rep_en,ping_valLF>com_id - Machine dependent, *(get all route tunnels)port_type - TCP/UDP0 - TCP1 - UDPort_id - TCP/UDP port numbereth_rep_en - Ethernet Reply0 - COM port does not send replies to new clients1 - COM port sends replies to new clients.ping_val - Send an empty string to TCP client every 0 to 3600 seconds. 0 - 3600Get tunneling port routing for all route tunnels:#COM-ROUTE?_*
CONF-EXPORTExport configuration fileCOMMAND#CONF-EXPORTFEEDBACK~nn@CONF-EXPORT_filenameLF>file_name - the name of the file we want to upload for the export.Export configuration file:#CONF-EXPORT
CONF-IMPORTExport configuration fileCOMMAND#CONF-IMPORT_file_naraFEEDBACK~nn@CONF-IMPORT_file_nameLF>file_name - the name of the file we want to upload for the import.Import configuration file:#CONF-IMPORT_ SWT3-21-a-conf
COUNTER?Get the sent or received CEC messages count.COMMAND#COUNTER?_category_id,sub_category_iFEEDBACK~nn@COUNTER_category_id,sub_category_id,countLF>category_id - CEC messages: 0Sub_category_id - Type of message:0 - Sent message1 - Received messagecount - Number range: 0-65535Get the number of sent messages:#COUNTER?_0,0
COUNTER-CLRClear CEC messages.COMMAND#COUNTER-CLR Beneficiary_id,sub_category_clrFEEDBACK~nn@COUNTER-CLR_category_id,sub_category_id,countLF>category_id - CEC messages: 0Sub_category_clr - Type of message to clear:0 - Clear sent messages1 - Clear received messages* - Clear all CEC messagesClear all CEC messages:#COUNTER-CLR?_0,*
CPEDIDCopy EDID data from the output to the input EEPROM.1 Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word).Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID.In certain products Safe_mode is an optional parameter. See the HELP command for its availability.COMMAND#CPEDID_edid_io,src_id,edid_io,dest_bitrapor#CPEDID_edid_io,src_id,edid_io,dest_bitrap,safe_nodeFEEDBACK~nn@CPEDID_edid_io,src_id,edid_io,dest_bitmapLF>~nn@CPEDID_edid_io,src_id,edid_io,dest_bitmap,safe_modeLF>edid_io - EDID source type (usually output)0 - Input1 - Output2 - Default EDID3 - Custom EDIDsrc_id - Number of chosen source stage0 - Default EDID source1 - HDBaseT OUT or USB-C IN2 - HDMI INedid_io - EDID destination type0 - Inputdest_bitmap - Bitmap representing destination IDs. Format: XXXX...X, where X is hex digit. The binary form of every hex digit represents corresponding destinations.0 - Indicates that EDID data is not copied to this destination.1 - Indicates that EDID data is copied to this destination.safe_mode - Safe mode (optional parameter)0 - device accepts the EDID as is without trying to adjust (default value if no parameter is sent)1 - device tries to adjust the EDIDCopy the EDID data from the HDBaseT Output to the HDMI Input:#CPEDID_1,1,0,0xi
CS-CONVERTSet the "force RGB color space" convert mode.COMMAND#CS-CONVERT_out_index,cs_modeFEEDBACK~nn@CS-CONVERT_out_index,cs_modeLF>out_index - The port number: 1cs_mode - color space mode:○ 0 - Color space pass (default)○ 1 - Enable "force RGB color space" convert modeEnable force RGB color space:#CS-CONVERT_1,-
CS-CONVERT?Get the "force RGB color space" convert mode.COMMAND#CS-CONVERT_out_indexFEEDBACK~nn@CS-CONVERT_out_index,cs_modeLF>out_index - The port number: 1cs_mode - color space mode:○ 0 - Color space pass (default)○ 1 - Enable "force RGB color space" convert modeGet force RGB color space mode:#CS-CONVERT?_1
DEV-STATE?Get the device state.COMMAND#DEV-STATE?_FEEDBACK~nn@DEV-STATE_Sev_state/LF>dev_state – device state0 – Active1 – Power-on and no connected AV I/O ports (detecting cable connection faults)2 – Power-on and standby (low power; cables are either connected or not)Get device status:#DEV-STATE?_
DISPLAY?Get output HPD status.COMMAND#DISPLAY_out_indexFEEDBACK~nn@DISPLAY_out_index,status/LF>out_index – Number that indicates the specific output:1status – HPD status according to signal validation0 – Signal or sink is not valid1 – Signal or sink is valid2 – Sink and EDID is validGet the output HPD status of Output 1:#DISPLAY?_1
EDID-AUDIOSet audio capabilities for EDID.COMMAND#EDID-AUDIO_.<signal_type>.<index>,audio_format<CR>FEEDBACK~nn@EDID-AUDIO_.<port_format>.<port_index>.<signal_type>.<index>,audio_forms.<CR>The following attributes comprise the signal ID:▪– Direction of the port:○ IN – Input○ OUT – Output▪– Type of signal on the port:○ HDMI○ ANALOG_AUDIO○ USB_C▪– The port number as printed on the front or rear panel▪– Signal ID attribute:○ AUDIO▪– Indicates a specific channel number when there are multiple channels of the same typeaudio_format– Audio block added to EDID:0 – Auto1 – LPCM 2CH2 – LPCM 6CH3 – LPCM 8CH4 – Bitstream5 – HDSet HDMI IN 2 audio capabilities for EDID (LPCM 6CH):#EDID-AUDIO_in.html.2.audio_1,_2
EDID-AUDIO?Get audio capabilities for EDID.COMMAND#EDID-AUDIO?.<port_format>.<port_index>.<index><CR>FEEDBACK~nn@EDID-AUDIO_audio_format<CR>The following attributes comprise the signal ID:▪– Direction of the port:○ IN – Input○ OUT – Output▪– Type of signal on the port:○ HDMI○ ANALOG_AUDIO○ USB_C▪– The port number as printed on the front or rear panel▪– Signal ID attribute:○ AUDIO▪– Indicates a specific channel number when there are multiple channels of the same typeaudio_format– Audio block added to EDID:0 – Auto1 – LPCM 3CH2 – LPCM 6CH3 – LPCM 8CH4 – Bitstream5 – HDGet HDMI IN 2 audio capabilities for EDID:#EDID-AUDIO?_in.html.2.audio_1,_2
EDID-DCForce removal of deep color on EDID or leaving it as in the original EDID.COMMAND#EDID-DC_in_index,deep_color_state<CR>FEEDBACK~nn@EDID-DC_in_index,deep_color_state<CR>in_index – Number that indicates the specific input:1 – Input 12 – Input 2deep_color_state –0 – Don't change1 – Remove deep colorRemove deep color on EDID for input 1.#EDID-DC_1,_1
EDID-DC?Got deep color status on EDID.COMMAND#EDID-DC_in_index<CR>FEEDBACK~nn@EDID-DC_in_index,deep_color_state<CR>in_index – Number that indicates the specific input:1 – Input 12 – Input 2deep_color_state –0 – Don't change1 – Remove deep colorGet deep color state on EDID for input 2.#EDID-DC?_2
ETH-PORTSet Ethernet port protocol.1If the port number you enter is already in use, an error is returned.The port number must be within the following range: 0-(2^16-1).COMMAND#ETH-PORT_port_type,port_idFEEDBACK~nn@ETH-PORT_port_type,port_idLF>port_type - TCP/UDP port_id - TCP/UDP port number (0 - 65535)Set the Ethernet port protocol for TCP to 12457:#ETH-PORT_TCP,12457
ETH-PORT?Get Ethernet port protocol.1If the port number you enter is already in use, an error is returned.The port number must be within the following range: 0-(2^16-1).COMMAND#ETH-PORT?_port_typeFEEDBACK~nn@ETH-PORT_port_type,port_idLF>port_type - TCP/UDP port_id - TCP/UDP port number (0 - 65535)Get the Ethernet port protocol for UDP:#ETH-PORT?_UDP
ETH-TUNNEL?Get an open tunnel parameters.COMMAND#ETH-TUNNEL?_tunnel_idFEEDBACK~nn@ETH-TUNNEL_tunnel_id,cmd_name,port_type,port_id,eth_ip,remote_port_id,eth_rep_en,connection_typeLF>tunnel_id - Tunnel ID number, *(get all open Tunnels)cmd_name - UART numberport_type - TCP/UDP0 - TCP1 - UDPport_id - TCP/UDP port numbereth_ip - Client IP addressremote_port_id - Remote port numbereth_rep_en - Ethernet Reply0 - COM port does not send replies to new clients1 - COM port sends replies to new clientsconnection_type - Connection type0 - not wired connection1 - wired connectionSet baud rate to 9600, 8 data bits, parity to none and stop bit to 1:#ETH-TUNNEL?_*
FACTORYReset device to factory default configuration.1This command deletes all user data from the device. The deletion can take some time.Your device may require powering off and powering on for the changes to take effect.COMMAND#FACTORYFEEDBACK~nn@FACTORY_okLF>Reset the device to factory default configuration:#FACTORY
FW-TYPE?Get the current FW type status.Used by Kramer Network and KUpload to identify recovery process.COMMAND#FW-TYPE?FEEDBACK~nn@FEATURE-LIST_=w_typeLF>Fw_type -0 - Application1 - Safe mode (kboot)Get the current FW type status:#FW-TYPE?
GLOBAL-GW-ACTIVESet global gateway to active / inactive.COMMAND#GLOBAL-GW-ACTIVE_statusFEEDBACK~nn@GLOBAL-GW-ACTIVE_statusLF>status - On/OffON - ActiveOff - InactiveSet global gateway off:#AUDIO-BYPASS_OPP
GLOBAL-GW-ACTIVE?Set global gateway to active / inactive.COMMAND#GLOBAL-GW-ACTIVE?FEEDBACK~nn@GLOBAL-GW-ACTIVE_statusLF>status - On/OffON - ActiveOff - InactiveSet global gateway off:#AUDIO-BYPASS?
GPIO-CFGSet HW GPIO configuration.COMMAND#GPIO-CFG_gpio_id,gpio_type,gpio_dir,pullupCFEEDBACK~nn@GPIO-CFG_gpio_id,gpio_type,gpio_dirLF>gpio_id - Hardware GPIO number (1-2)gpio_type - Hardware GPIO type0 - analog1 - digitalgpio_dir - Hardware GPIO direction0 - Input1 - outputpullup - Enable/Disable pull-up0 - disable1 - enableSet HW GPIO 1 configuration:#GPIO-CFG_1,1,1,1
GPIO-CFG?Get HW GPIO configuration.COMMAND#GPIO-CFG?_gpio_idFEEDBACK~nn@GPIO-CFG_gpio_id,gpio_type,gpio_dirLF>gpio_id - Hardware GPIO number (1-2)gpio_type - Hardware GPIO type0 - analog1 - digitalgpio_dir - Hardware GPIO direction0 - input1 - outputpullup - Enable/Disable pull-up0 - disable1 - enableGet HW GPIO configuration:#GPIO-CFG?_i
GPIO-STATESet HW GPIO state.1 GPIO-STATE? can only be set in digital out mode and the answer is 0=Low, 1=High. In all other modes an error message is sent.The device uses this command to notify the user of any change regarding the step and voltage in:In digital mode the answer is 0 (low), 1 (high).In analog mode the answer is 0 to 100.COMMAND#GPIO-STATE_gpio_id,gpio_modeFEEDBACK~nn@GPIO-STATE_gpio_id,gpio_modegpio_id - Hardware GPIO number (1-2)gpio_mode - Hardware GPIO state0 - Low1 - HighSet GPIO 2 to High:#GPIO-STATE_2,1
GPIO-STATE?Get HW GPIO state.1 GPIO-STATE? can only be set in digital out mode and the answer is 0=Low, 1=High. In all other modes an error message is sent.The device uses this command to notify the user of any change regarding the step and voltage in:In digital mode the answer is 0 (low), 1 (high).In analog mode the answer is 0 to 100.COMMAND#GPIO-STATE?_gpio_idFEEDBACK~nn@GPIO-STATE_gpio_id,gpio_modegpio_id - Hardware GPIO number (1-2)gpio_mode - Hardware GPIO state0 - Low1 - HighGet GPIO 2 state:#GPIO-STATE?_2
GPIO-STEPSet HW GPIO step.1 In digital mode the response is 2.In analog mode the response is 1 to 100.In other modes an error is returned.COMMAND#GPIO-STEP_gpio_id,step_idFEEDBACK~nn@GPIO-STEP_gpio_id,step_id,currentstepgpio_id - HW GPIO number (1-2)step_id - The configuration step - See note in description.currentstep - The actual step depending on the measured voltageSet GPIO 2 (set to Analog In) configuration step to 38mV:#GPIO-STEP_2,38
GPIO-STEP?Get HW GPIO step.1 In digital mode the response is 2.In analog mode the response is 1 to 100.In other modes an error is returned.COMMAND#GPIO-STEP?_gpio_idFEEDBACK~nn@GPIO-STEP_gpio_id,step_id,currentstepgpio_id - HW GPIO number (1-2)step_id - The configuration step - See note in description.currentstep - The actual step depending on the measured voltageGet GPIO 2 configuration:#GPIO-STEP_2
GPIO-THRSet HW GPIO voltage levels.COMMAND#GPIO-THR_gpio_id,low_level,high_levelFEEDBACK~nn@GPIO-THR_gpio_id,low_level,high_levelgpio_id - Hardware GPIO number (1-2)low_level - Voltage 500 to 28000 millivoltshigh_level - Voltage 2000 to 30000 millivoltsSet GPIO 2 to a low level of 800mV and a high level of 2200mV:#GPIO-THR_2,800,2200
GPIO-THR?Get HW GPIO voltage levels that were set.COMMAND#GPIO-THR?_gpio_idFEEDBACK~nn@GPIO-THR_gpio_id,low_level,high_levelgpio_id - Hardware GPIO number (1-2)low_level - Voltage 500 to 28000 millivoltshigh_level - Voltage 2000 to 30000 millivoltsGet GPIO 2:#GPIO-THR?_2
GPIO-VOLT?Get active voltage levels of HW GPIO.1 This command is not available in digital out mode.COMMANDGPIO-VOLT?_gpio_idFEEDBACK~nn@GPIO-VOLT_gpio_id,voltagegpio_id - Hardware GPIO number (1-2)voltage - Voltage 0 to 30000 millivoltsGet GPIO 1 voltage:#GPIO-VOLT?_1
HDCP-MODSet HDCP mode.1 Get HDCP working mode on the device input:HDCP supported - HDCP ON [default].HDCP not supported - HDCP OFF.HDCP support changes following detected sink - MIRROR OUTPUT.COMMAND#HDCP-MOD_in_index,modeFEEDBACK~nn@HDCP-MOD_in_index,modein_index - Number that indicates the specific input:1 - USB-C IN2 - HDMI INmode - HDCP mode:0 - HDCP Off1 - HDCP On2 - Follow Input3 - HDCP defined according to the connected outputSet the input HDCP-MODE of HDMI IN to off:#HDCP-MOD_2,0
HDCP-MOD?Get HDCP mode.1 Get HDCP working mode on the device input:HDCP supported - HDCP ON [default].HDCP not supported - HDCP OFF.HDCP support changes following detected sink - MIRROR OUTPUT.COMMAND#HDCP-MOD?_in_indexFEEDBACK~nn@HDCP-MOD_in_index,modein_index- Number that indicates the specific input:1 - USB-C IN2 - HDMI INmode-HDCP mode:0 - HDCP Off1 - HDCP On2 - Follow Input3 - HDCP defined according to the connected outputGet the input HDCP-MODE of HDMI IN:#HDCP-MOD?_
HDCP-OUTSet HDCP mode.1 Get HDCP working mode on the device input:HDCP supported - HDCP ON [default].HDCP not supported - HDCP OFF.HDCP support changes following detected sink - MIRROR OUTPUT.COMMAND#HDCP-OUT_out_index,modeFEEDBACK~nn@HDCP-OUT_out_index,modeout_index- Number that indicates the specific input:1 - HDBaset OUTmode-HDCP mode:0 - Follow Input1 - HDCP always ON (i.e. output signal is always HDCP-encrypted, regardless of input HDCP)Set the output HDCP mode of HDBaseT OUT to follow input:#HDCP-OUT_1,0
HDCP-OUT?Get HDCP mode.1 Get HDCP working mode on the device input:HDCP supported - HDCP ON [default].HDCP not supported - HDCP OFF.HDCP support changes following detected sink - MIRROR OUTPUT.COMMAND#HDCP-OUT_out_indexFEEDBACK~nn@HDCP-OUT_out_index,modeout_index- Number that indicates the specific input:1 - HDBaset OUTmode-HDCP mode:0 - Follow Input1 - HDCP always ON (i.e. output signal is always HDCP-encrypted, regardless of input HDCP)Get the output HDCP-MODE of HDBaseT OUT:#HDCP-OUT?_
HDCP-STAT?Get HDCP signal status of a connected device.1 io_mode =1 - get the HDCP signal status of the sink device connected to the specified output.io_mode =0 - get the HDCP signal status of the source device connected to the specified input.COMMAND#HDCP-STAT?_io_mode,in_indexFEEDBACK~nn@HDCP-STAT,io_mode,in_index,statusio_mode- Input/Output0 - Input1 - Outputio_index- Number that indicates the specific number of inputs or outputs (based on io_mode):1 - HDBaseT OUT or USB-C IN2 - HDMI INstatus- Signal encryption status - valid values On/Off:0 - HDCP Off1 - HDCP OnGet the HDCP status of the source device connected to USB-C IN:#HDCP-STAT?_0,1
HELPGet command list or help for specific command.COMMAND#HELP#HELP_cmd_nareFEEDBACK1. Multi-line:-nn#Device_crd_name,_cmd_name.-To get help for command use: HELP (COMMAND_NAME)-nn#HELP_cmd_name:-descriptionUSAGE:usagecmd_name- Name of a specific commandGet the command list:#HELPTo get help for AV-SW-TIMEOUT:HELP_av-sw-timeout
IDVSet visual indication from device.1 Using this command, some devices can light a sequence of buttons or LEDs to allow identification of a specific device from similar devices.COMMAND#IDVFEEDBACK~nn#IDV_ok#IDV
IR-SNDSend IR command to port.COMMAND#IR-SND_ir_index,sn_id,cmd_name,repeat_amount,total_packages,package_id,FEEDBACK~nn@IR-SND_ir_index,sn_id,cmd_name,ir_statusir_index- Number that indicates the specific ir port:1-N (N= the total number of inputs)*- broadcasts to all portssn_id- Serial number of command for flow control and response commands from devicecmd_name- Command name (length limit 15 chars)repeat_amount- Of times the IR command is transmitted(limited to 50; repeats >50 are truncated to 50), default = 1total_packages- Number of messages the original command was divided into, default = 1package_id- Chunk serial number(only valid when Total_packages >1)pronto_command- Pronto format command (in HEX format, no leading zeros, no '0x' prefix)ir_status- IR Status0- Sent (no error)1- Stop2- Done3- Busy4- Wrong Parameter5- Nothing to Stop6- Start7- Timeout8- ErrorSend IR command to port:#IR-SND_1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1
IR-STOPSend IR stop command to port.COMMAND#IR-STOP_ir_index,sn_id,cmd_nameFEEDBACK~nn@IR-STOP_ir_index,sn_id,cmd_name,ir_statusir_index- Number that indicates the specific ir port:1-N (N= the total number of inputs)*- broadcasts to all portssn_id- Serial number of command for flow control and response commands from devicecmd_name- String: IR command name limited to 15 chars. Controlling device must send the correct name (while space or commas forbidden)ir_status- IR Status0- Sent (no error)1- Stop2- Done3- Busy4- Wrong Parameter5- Nothing to Stop6- Start7- Timeout8- ErrorSend IR stop command to IR Port 2:#IR-STOP_2,1,power
LABELSet input/output labelCOMMAND#LABEL_io_mode,io_index,switch,label_txtFEEDBACK~nn@LABEL_io_mode,io_index,switch,label_txtio_mode- Number that indicates the specific input:0- Input1- Outputio_index- Number that indicates the specific input:For inputs -1- USB-C IN 12- HDMI IN 23- HDMI IN 3For output1- HDMI outputswitch - 0label_txt- Custom label string between 1 and 32 (at least one character and not bigger than 32).Set the HDMI input label on:#LABEL_0,2,0,hdmi
LABEL?Get input/output labelCOMMAND#LABEL?!io_mode,io_index,switch,label_txtFEEDBACK~nn@LABEL_io_mode,io_index,switch,label_txtio_mode- Number that indicates the specific input:0- Input1- Outputio_index- Number that indicates the specific input:For inputs -1- USB-C IN 12- HDMI IN 23- HDMI IN 3For output1- HDMI outputswitch - 0label_txt- Custom label string between 1 and 32 (at least once character and not bigger than 32).label stringGet the HDMI input label:#LABEL?_0,2,0,hdmi
LOCK-EDIDLock last read EDID.COMMAND#LOCK-EDID_in_index,lock_modeFEEDBACK~nn@LOCK-EDID_in_index,lock_modein_index- Number that indicates the specific input:1- USB-C IN2- HDMI INlock_mode- On/Off0- Off unlocks EDID1- On locks EDIDLock the last read EDID from input 2:#LOCK-EDID_2,1
LOCK-EDID?Get EDID Lock status.COMMAND#LOCK-EDID?_in_indexFEEDBACK~nn@LOCK-EDID_in_index,lock_mode(LF)in_index – Number that indicates the specific input:1 - USB-C IN2 - HDMI INlock_mode – On/Off0 - Off unlocks EDID1 - On locks EDIDGet input 2 Lock EDID status:#LOCK-EDID?_
LOG-TAIL?Get the list of the N last events.COMMAND#LOG-TAIL?_last_eventFEEDBACK~nn@LOG-TAIL_last_event,ok,(LFL)last_event – the number of last events to viewGet the protocol permission level to Admin:#LOG-TAIL?_
LOGINSet protocol permission.# The permission system works only if security is enabled with the "SECUR" command.LOGIN allows the user to run commands with an End User or Administrator permission level.When the permission system is enabled, LOGIN enables running commands with the User or Administrator permission levelWhen set. login must be performed upon each connectionIt is not mandatory to enable the permission system in order to use the deviceIn each device, some connections allow logging in to different levels. Some do not work with security at all.Connection may logout after timeout.COMMAND#LOGIN_login_level,passwordereEDBACK~nn@LOGIN_login_level,password_ok(LF>or~nn@LOGIN_err_004(LF)(if bad password entered)login_level – Level of permissions required (User or Admin)password– Predefined password (by PASS command). Default password is an empty stringSet the protocol permission level to Admin (when the password defined in the PASS command is 33333): #LOGIN_admin,33333
LOGIN?Get protocol permission state.# The permission system works only if security is enabled with the "SECUR" command.LOGIN allows the user to run commands with an End User or Administrator permission level.When the permission system is enabled, LOGIN enables running commands with the User or Administrator permission levelWhen set, login must be performed upon each connectionIt is not mandatory to enable the permission system in order to use the deviceIn each device, some connections allow logging in to different levels. Some do not work with security at all.Connection may logout after timeout.COMMAND#LOGIN_login_levelFEEDBACK~nn@LOGIN_login_level,password_ok(LF>or~nn@LOGIN_err_004(LFL)(if bad password entered)login_level – Level of permissions required (User or Admin)password– Predefined password (by PASS command). Default password is an empty string or NO SECURE if authentication is removed.Get the protocol permission level to Admin:#LOGIN?_admin
LOGOUTCancel current permission level.# Logs out from End User or Administrator permission levels to Not Secure.COMMAND#LOGOUTFEEDBACK~nn@LOGOUT_ok(LFL)#LOGOUT
MODEL?Get device model.COMMAND#MODEL?FEEDBACK~nn@MODEL_model_name(LFL)model_name – String of up to 19 printable ASCII charsGet the device model:#MODEL?_
NAMESet machine (DNS) name.1 The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).COMMAND#NAME_machine_nameFEEDBACK~nn@NAME_machine_namemachine_name - String of up to 15 alpha-numeric chars (can include hyphen, not at the beginning or end)Set the DNS name of the device to room-442:#NAME_room-442
NAME?Get machine (DNS) name.1 The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).COMMAND#NAME?_FEEDBACK~nn@NAME_machine_namemachine_name - String of up to 15 alpha-numeric chars (can include hyphen, not at the beginning or end)Get the DNS name of the device:#NAME?_
NAME-RSTReset machine (DNS) name to factory default.1 Factory default of machine (DNS) name is "KRAMER_" + 4 last digits of device serial number.COMMAND#NAME-RSTFEEDBACK~nn@NAME-RST_okReset the machine name (S/N last digits are 0102):#NAME-RST_xramer_0102
NET-CONFIGSet a network configuration.1 Parameters [DNS1] and [DNS2] are optional.1 For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.1 If the gateway address is not compliant to the subnet mask used for the host IP, the command will return an error. Subnet and gateway compliancy specified by RFC950.COMMAND#NET-CONFIG_netw_id,net_ip,net_mask,gateway,'dns1',[dns2]<FEEDBACK~nn@NET-CONFIG_netw_id,net_ip,net_mask,gatewayLF>netw_id - 0net_ip - Network IPnet_mask - Network maskgateway - Network gatewaySet the device network parameters to IP address 192.168.113.10, net mask 255.255.0.0, and gateway 192.168.0.1:#NET-CONFIG_0,192.168.113.10,255.255.0.0,192.168.0.1
NET-CONFIG?Get a network configuration.1 Parameters [DNS1] and [DNS2] are optional.1 For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.1 If the gateway address is not compliant to the subnet mask used for the host IP, the command will return an error. Subnet and gateway compliancy specified by RFC950.COMMAND#NET-CONFIG_netx_id,net_ip,net_mask,gateway<LF>netw_id - 0net_ip - Network IPnet_mask - Network maskgateway - Network gatewayGet the device network parameters:#NET-CONFIG?_0
NET-DHCP?Get DHCP mode.1 For Backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.COMMAND#NET-DHCP?_netw_idFEEDBACK~nn@NET-DHCP_rew_id,dhcp_state<LF>netw_id - Network ID-the device network interface (if there are more than one). Counting is 0 based, meaning the control port is '0', additional ports are 1,2,3,...dhcp_state - 0 - Do not use DHCP. Use the IP set by the factory or using the net-ip or net-config command. 1 - Try to use DHCP. If unavailable, use the IP set by the factory or using the net-ip or net-config command.Get DHCP mode for port 1:#NET-DHCP?_1
NET-GATESet gateway IP.1 A network gateway connects the device via another network and maybe over the Internet. Be careful of security issues. For proper settings consult your network administrator.COMMAND#NET-GATE_ip addressFEEDBACK~nn@NET-GATE_ip_addressLF>ip_address - Format: xxx.xxx.xxx.xxxSet the gateway IP address to 192.168.0.1:#NET-GATE_192.168.000.001<CR>
NET-GATE?Get gateway IP.1 A network gateway connects the device via another network and maybe over the Internet. Be aware of security problems.COMMAND#NET-GATE?_FEEDBACK~nn@NET-GATE_ip_addressLF>ip_address - Format: xxx.xxx.xxx.xxxGet the gateway IP address: #NET-GATE?_.
NET-IPSet IP address.1 For proper settings consult your network administrator.COMMAND#NET-IP_ip_addressFEEDBACK~nn@NET-IP_ip_addressLF>ip_address - Format: xxx.xxx.xxx.xxxSet the IP address to 192.168.1.39:#NET-IP_192.168.001.039<CR>
NET-IP?Get IP address.COMMAND#NET-IP?_FEEDBACK~nn@NET-IP_ip_addressLF>ip_address - Format: xxx.xxx.xxx.xxxGet the IP address: #NET-IP?_.
NET-MAC?Get MAC address.1 For backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.COMMAND#NET-MAC?idFEEDBACK~nn@NET-MAC_id,mac_addressLF>id - Network ID-the device network interface (if there are more than one). Counting is 0 based, meaning the control port is '0', additional ports are 1,2,3,...mac_address - Unique MAC address. Format: XX-XX-XX-XX-XX-XX where X is hex digit#NET-MAC?_id
NET-MASKSet subnet mask.1 For proper settings consult your network administrator.COMMAND#NET-MASK_net_maskFEEDBACK~nn@NET-MASK_net_maskLF>net_mask - Format: xxx.xxx.xxx.xxxSet the subnet mask to 255.255.0.0:#NET-MASK_255.255.000.000<CR>
NET-MASK?Get subnet mask.COMMAND#NET-MASK?_FEEDBACK~nn@NET-MASK_net_maskLF>net_mask - Format: xxx.xxx.xxx.xxxGet the subnet mask: #NET-MASK?<CR>
PASSSet password for login level.1 The default password is an empty string.COMMAND#PASS_login_level,passwordFEEDBACK~nn@PASS_login_level,passwordLF>login_level - Level of login to set (End User or Administrator).password - Password for the login_level. Up to 15 printable ASCII charsSet the password for the Admin protocol permission level to 33333:#PASS_admin_33333
PASS?Get password for login level.1 The default password is an empty string.COMMAND#PASS_login_levelFEEDBACK~nn@PASS_login_level,passwordLF>login_level - Level of login to set (End User or Administrator).password - Password for the login_level. Up to 15 printable ASCII charsGet the password for the Admin protocol permission: #PASS?_admin<CR>
PORTS-LIST?Get the port list of this machine.1 The response is returned in one line and terminated withThe response format lists port IDs separated by commas.This is an Extended Protocol 3000 command.COMMAND#PORTS-LIST?FEEDBACK~nn@PORTS-LIST_...The following attributes comprise the port ID:- Direction of the port:○ IN○ OUT● - Type of signal on the port:○ HDMI○ USB_C● - The port number as printed on the front or rear panelGet the ports list:#PORTS-LIST?_.
PRG-ACTIONAdd new user command.1 Programs matrix action as a response for external event (programmable button pressed).COMMAND#PRG-ACTION_commandNum,type,name,commandFEEDBACK~nn@PRG-ACTION_commandNum,type,name,commandLF>commandNum - Command number 0 to 4type - External programmable button cecname - Bitmap representing command - External programmable button IDAdd a new user command:#PRG-ACTION_1,3,1,0
PRG-ACTION?Add now user command.1 Programs matrix action as a response for external event (programmable button pressed).COMMAND#PRG-ACTION?_commandNumFEEDBACK~nn@PRG-ACTION_commandNum,type,name,commandLF>commandNum - Command number 0 - Input1 - Outputtype - External programmable button IDname - Bitmap representing command - External programmable button IDAdd a new user command:#PRG-ACTION?_0,3,1,0
PRG-BTN-ACTIONSet program button modeCOMMAND#PROG-BTN-MOD_btnNum,node,actionOn,actionOff,borBehaviorFEEDBACK~nn#PROG-BTN-MOD_btnNum,node,actionOn,actionOff,borBehaviorbtnNum - Button number 0 to 41 and 2 are enabled when remote button is (mode) On1 - IO 1 button2 - IO 2 button3 - Display On buttonmode - Remote button state0 - Off1 - OnactionOn -100 - None101 - Switch Input102 - Display On (via CEC)103 - Display Off (via CEC)104 - Mule105 - Unmute106 - Volume ++107 - Volume --0 - Command_011 - Command_022 - Command_033 - Command_044 - Custom 5actionOff - Button_mode100 - None101 - Switch Input102 - Display On (via CEC)103 - Display Off (via CEC)104 - Mute105 - Unmute106 - Volume ++107 - Volume --0 - Command_011 - Command_022 - Command_033 - Command_044 - Custom 5btnBehavior - Button_mode0 - Momentary mode disabled1 - Momentary mode enabledSet the DISPLAY ON button to mute/unmute with the press of a button:#PROG-BTN-MOD_,1,104,105,3
PROG-BTN-MOD?Get programmable buttons modeCOMMAND#PROG-BTN-MOD?<CR>FEEDBACK~nn#PROG-BTN-MOD_button_mocc<CR><LF>btnNum - Button number 0 to 41 and 2 are enabled when remote button is (mode) On1 - IO 1 button2 - IO 2 button3 - Display On buttonmode - Remote button state0 - Off1 - OnactionOn -100 - None101 - Switch Input102 - Display On (via CEC)103 - Display Off (via CEC)104 - Mule105 - Umute106 - Volume ++107 - Volume --0 - Command_011 - Command_022 - Command_033 - Command_044 - Custom 5actionOff - Button_mode100 - None101 - Switch Input102 - Display On (via CEC)103 - Display Off (via CEC)104 - Mute105 - Unmute106 - Volume ++10
PRIORITYSet input priority.COMMAND#PRIORITY_layer_type,priority_1,priority_2,priority_3FEEDBACK~nn#PRIORITY_layer_type,priority_1,priority_2,priority_3layer_type - Layer Enumeration1 - Videopriority - Priority of inputs (1-2)1 - USB-C 12 - HDMI 23 - HDMI 3Set the priority to first HDMI 2, USB-C 1 second and HDMI 3 third:#PRIORITY_1,2,1,3
FunctionDescriptionSyntaxParameters/AttributesExample
PRIORITY?Set input priority.COMMAND#PRIORITY?_layer_typeFEEDBACK~nn@PRIORITY_layer_Ltype,priority_1,priority_2,priority_3layer_type - Layer Enumeration1 - Videopriority - Priority of inputs (1-2)1 - USB-C 12 - HDMI 23 - HDMI 3Get the input priority:#PRIORITY?_1
PROT-VER?Get device protocol version.COMMAND#PROT-VER?FEEDBACK~nn@PROT-VER_3000:versionversion - XX.XX where X is a decimal digitGet the device protocol version:#PROT-VER?_
RESETReset device.1 To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect, and reconnect the cable to reopen the port.COMMAND#RESETFEEDBACK~nn@RESET_okReset the device:#RESET
ROUTESet layer routing.1 This command replaces all other routing commands.COMMAND#ROUTE_layer_type,out_index,in_indexFEEDBACK~nn@ROUTE_layer_type,out_index,in_indexlayer_type Layer Enumeration1 - Video5 - USBout_index1 - Outputin_index -Source id for Video:1 - USB-C 12 - HDMI IN 23 - HDMI IN 3Route video input 2 to the output:#ROUTE_1,1,2
ROUTE?Get layer routing state.1 This command replaces all other routing commands.COMMAND#ROUTE?_layer_type,out_indexFEEDBACK~nn@ROUTE_layer_type,out_index,in_indexlayer_type Layer Enumeration1 - Video5 - USBout_index1 - Outputin_index -Source id for Video:1 - USB-C 12 - HDMI IN 23 - HDMI IN 3Get video routing output:#ROUTE?_1,1
SECURStart/stop security.1 The permission system works only if security is enabled with the "SECUR" command.COMMAND#SECUR_security_stateFEEDBACK~nn@SECUR_security_statesecurity_state - Security state0 - OFF (disables security)1 - ON (enables security)Enable the permission system:#SECUR_1
SECUR?Get security state.1 The permission system works only if security is enabled with the "SECUR" command.COMMAND#SECUR?_security_stateFEEDBACK~nn@SECUR_security_statesecurity_state - Security state0 - OFF (disables security)1 - ON (enables security)Enable the permission system:#SECUR?_
SIGNAL?Get input signal status.COMMAND#SIGNAL?_in_indexFEEDBACK~nn@SIGNAL_in_index,statusin_index - Number that indicates the specific input:1 - USB-C IN 12 - HDMI IN 23 - HDMI IN 3status - Signal status according to signal validation:0 - Off1 - OnGet the input signal lock status of IN 1:#SIGNAL?_1
SN?Get device serial number.COMMAND#SN?FEEDBACK~nn@SN_serial_nurserial_num - 14 decimal digits, factory assignedGet the device serial number:#SN?_
TIMESet device time and date.1 The year must be 4 digits.The device does not validate the day of week from the date.Time format - 24 hours.Date format - Day, Month, Year.COMMAND#TIME_day_of_week,date,dataFEEDBACK~nn@TIME_day_of_week,date,dataday_of_week - One of (SUN,MON,TUE,WED,THU,FRI,SAT)data - Format: DD-MM-YYYY.data - Format: hh:mm:ss wherehh = hoursmm = minutlesss = secondsSet device time and date to December 5, 2020 at 2:30pm:#TIME_mon_05-12-2020,14:30:00
FunctionDescriptionSyntaxParameters/AttributesExample
TIME?Get device time and date.1 The year must be 4 digits.The device does not validate the day of week from the date.Time format - 24 hours.Date format - Day, Month, Year.COMMAND#TIME?_FEEDBACK~nn@TIME_day_of_week,dsts,data<CR><LF>day_of_week- One of {SUN,MON,TUE,WED,THU,FRI,SAT}date- Format: YYYY/MM/DD whereYYYY = YearMM = MonthDD = Daydata- Format: hh:mm:ss wherehh = hoursmm = minutesss = secondsGet device time and date:#TIME?<CR>
TIME-LOCSet local time offset from UTC/GMT.1 If the time server is configured, device time calculates by adding UTC off to UTC time (that it got from the time server) + 1 hour if daylight savings time is in effect.TIME command sets the device time without considering these settings.COMMAND#TIME-LOC_utc_off,dst_state<CR>FEEDBACK~nn@TIME-LOC_utc_off,dst_state<CR><LF>utc_off- Offset of device time from UTC/GMT (without daylight time correction)dst_state- Daylight saving time state0 - no daylight saving time1 - daylight saving timeSet local time offset to 3 with no daylight-saving time:#TIME-LOC_3,0<CR>
TIME-LOC?Get local time offset from UTC/GMT.1 If the time server is configured, device time calculates by adding UTC off to UTC time (that it got from the time server) + 1 hour if daylight savings time is in effect.TIME command sets the device time without considering these settings.COMMAND#TIME-LOC_FEEDBACK~nn@TIME-LOC_utc_off,dst_state<CR><LF>utc_off- Offset of device time from UTC/GMT (without daylight time correction)dst_state- Daylight saving time state0 - no daylight saving time1 - daylight saving timeGet local time offset from UTC/GMT:#TIME-LOC?<CR>
TIME-SRVSet time server.1 This command is needed for setting UDP timeout for the current client list.COMMAND#TIME-SRV_mode,time_server_ip,sync_hour<CR>FEEDBACK~nn@TIME-SRV_mode,line_server_ip,sync_hour,server_status<CR><LF>mode- On/Off0 - Off1 - Ontime_server_ip- Time server IP addressssync_hour- Hour in day for time server syncserver_status- On/OffSet time server with IP address of 128.138.140.44 to ON:#TIME-SRV_1,128.138.140.66,0,1<CR>
TIME-SRV?Get time server.1 This command is needed for setting UDP timeout for the current client list.COMMAND#TIME-SRV?_FEEDBACK~nn@TIME-SRV_mode,time_server_ip,sync_hour,server_status<CR><LF>mode- On/Off0 - Off1 - Ontime_server_ip- Time server IP addressssync_hour- Hour in day for time server syncserver_status- On/OffGet time server:#TIME-SRV?<CR>
UARTSet com port configuration.1 In the FC-2x the serial port is selectable to RS-232 or RS-485 (usually serial port 1).If Serial is configured when RS-485 is selected, the RS-485 UART port automatically changes.The command is backward compatible, meaning that if the extra parameters do not exist, FW goes to.RS-232.Stop_bits 1.5 is only relevant for 5 data_bits.COMMAND#UART_com_id,baud_rate,data_bits,parity,stop_bits_node,serial_type,485_term<CR>FEEDBACK~nn@UART_com_id,baud_rate,data_bits,parity,stop_bits_mode,serial_type,485_term<CR><LF>com_id- 1 to n (machine dependent)baud_rate- 9600 - 115200data_bits- 5-8parity- Parity Type0 - No1 - Odd2 - Even3 - Mark4 - Spacestop_bits_mode- 1/1.5/2serial_type- 232/4850 - 2321 - 485485_term- 485 termination state0 - disable1 - enable(optional - this exists only when serial_type is 485)Set baud rate to 9600, 8 data bits, parity to none and stop bit to 1:#UART_9600,8,node,1<CR>
UART?Get com port configuration.The commad is backward compatible, meaning that if the extra parameters do not exist, FW goes to.RS-232.Stop_bits 1.5 is only relevant for 5 data_bits.COMMAND#UART?_com_idFEEDBACK~nn@UART_con_id,baud_rate,data_bits,parity,stop_bits_mode,serial_type,485_termLF>com_id - 1 to n (machine dependent)baud_rate - 9600 - 115200data_bits - 5-8parity - Parity Type0 - No1 - Odd2 - Even3 - Mark4 - Spacestop_bits_mode - 1/1.5/2serial_type - 232/4850 - 2321 - 485485_term - 485 termination state0 - disable1 - enable(optional - this exists only when serial_type is 485)Set baud rate to 9600, 8 data bits, parity to none and stop bit to 1:#UART_1,9600,8,node,1
VERSION?Get firmware version number.COMMAND#VERSION?_FEEDBACK~nn@VERSION_firmware_versionLF>firmware_version - XX.XX.XXXX where the digit groups are:major.minor.build versionGet the device firmware version number:#VERSION?_
VMUTESet enable/disable video on output.1 Video mute parameter 2 (blank picture) is not supported.COMMAND#VMUTE_out_index,flagFEEDBACK~nn@VMUTE_out_index,flagLF>out_index - Number that indicates the specific output - 1flag - Video Mute0 - Video enabled1 - Video disabled2 - Blank pictureDisable the video output on output:#VMUTE_1,0
VMUTE?Get video on output status.1 Video mute parameter 2 (blank picture) is not supported.COMMAND#VMUTE?_out_indexFEEDBACK~nn@VMUTE_out_index,flagLF>out_index - Number that indicates the specific output - 1flag - Video Mute0 - Video enabled1 - Video disabled2 - Blank pictureGet video on output status:#VMUTE?_1

Result and Error Codes

Syntax

In case of an error, the device responds with an error message. The error message syntax:

  • \~NN@ERR XXX – when general error, no specific command
  • \~NN@CMD ERR XXX – for specific command
  • NN – machine number of device, default = 01
  • XXX - error code

Error Codes

Error NameError CodeDescription
P3K_NO_ERROR0No error
ERR_PROTOCOL_SYNTAX1Protocol syntax
ERR_COMMAND_NOT_AVAILABLE2Command not available
ERR_PARAMETER_OUT_OF_RANGE3Parameter out of range
ERR_UNAUTHORIZED_ACCESS4Unauthorized access
ERR_INTERNAL_FW_ERROR5Internal FW error
ERR_BUSY6Protocol busy
ERR_WRONG_CRC7Wrong CRC
ERR_TIMEDOUT8Timeout
ERR_RESERVED9(Reserved)
ERR_FW_NOT_ENOUGH_SPACE10Not enough space for data (firmware, FPGA...)
ERR_FS_NOT_ENOUGH_SPACE11Not enough space – file system
ERR_FS_FILE_NOT_EXISTS12File does not exist
ERR_FS_FILE_CANT_CREATED13File can't be created
ERR_FS_FILE_CANT_OPEN14File can't open
ERR_FEATURE_NOT_SUPPORTED15Feature is not supported
ERR_RESERVED_216(Reserved)
ERR_RESERVED_317(Reserved)
ERR_RESERVED_418(Reserved)
ERR_RESERVED_519(Reserved)
ERR_RESERVED_620(Reserved)
ERR_PACKET_CRC21Packet CRC error
ERR_PACKET_MISSED22Packet number isn't expected (missing packet)
ERR_PACKET_SIZE23Packet size is wrong
ERR_RESERVED_724(Reserved)
ERR_RESERVED_825(Reserved)
ERR_RESERVED_926(Reserved)
ERR_RESERVED_1027(Reserved)
ERR_RESERVED_1128(Reserved)
ERR_RESERVED_1229(Reserved)
ERR_EDID_CORRUPTED30EDID corrupted
ERR_NON_LISTED31Device specific errors
ERR_SAME_CRC32File has the same CRC – not changed
ERR_WRONG_MODE33Wrong operation mode
ERR_NOT_CONFIGURED34Device/chip was not initialized

The warranty obligations of Kramer Electronics Inc. ("Kramer Electronics") for this product are limited to the terms set forth below:

What is Covered

This limited warranty covers defects in materials and workmanship in this product.

What is Not Covered

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.

Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.

How Long this Coverage Lasts

The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:

  1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
  2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer 7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
  3. All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
  4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
  5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
  6. K-Touch software is covered by a standard one (1) year warranty for software updates.
  7. All Kramer passive cables are covered by a lifetime warranty.

Who is Covered

Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.

What Kramer Electronics Will Do

Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:

  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
  2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product's end warranty date remains unchanged and is transferred to the replacement product.
  3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.

What Kramer Electronics Will Not Do Under This Limited Warranty

If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

How to Obtain a Remedy Under This Limited Warranty

To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you.

In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product.

If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.

Limitation of Liability

THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

Exclusive Remedy

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A "CONSUMER PRODUCT" UNDER THE MAGNUSON-MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.

Other Conditions

This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.

ISO 9001 Certified Quality Management System IQC Institute of Quality & Control MONT. SAS. RvA C SEC ISO 14001 Certified Environmental Management System IQC Institute of Quality & Control ISO 27001:2013 Certified Information Security Management System IQC Institute of Quality & Control ISO 45001:2018 Certified O.H.S Management System

HDMI™

HIGH-DEFINITION MULTIMEDIA INTERFACE

Kramer SWT3-21-H - Other Conditions - 2

P/N: 2900-301493

Kramer SWT3-21-H - Other Conditions - 3

Rev: 6

Kramer SWT3-21-H - Other Conditions - 4

Kramer SWT3-21-H - Other Conditions - 5

SAFETY WARNING

Disconnect the unit from the power supply before opening and servicing

For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found.

We welcome your questions, comments, and feedback.

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.

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Product information

Brand : Kramer

Model : SWT3-21-H

Category : Switch