Display Management - Interactive screen Newline - Free user manual and instructions

Product Type	Cloud-based Display Management Platform
Software Component	Android Display Application (runs on display)
Web App Interface	Newline Display Management Web App
Supported Android OS	Android 4.4 and higher
Required Network Ports	TCP/UDP 5671, TCP 443
Supported Browsers	Google Chrome, Mozilla Firefox (Windows & OSX)
Account Requirement	Yes, sign up and log in
Display Pairing Method	6-digit PIN generated by the app
Display List – Global View	All registered displays, can be grouped and edited
Individual Display Page	Overview, support tools, power options, tabs
Remote Support	Voice/video call and screen control
Power Options	Restart and power off via web app
Device Information Tab	Serial number, model, IP, OS, uptime, etc.
Settings Tab	Language, date/time, Bluetooth, volume
Apps & OS Tab	Install/uninstall APKs directly
Screensaver Tab	Multimedia playlist (images/videos), start time configurable
Supported Video Formats	WEBM, 3GP, MP4, MKV, MOV, M4V, MPG
Supported Image Formats	JPG, PNG, GIF (static), WEBP, BMP
Alert Feature	Post an alert (max 200 characters) to display(s)
Grouping Feature	Create, edit, delete groups for organization
Test Signal Tool	Send on-screen message with name and model for identification

Frequently Asked Questions - Display Management Newline

How do I pair a display to the web app?

Install and run the software application on the Android display. It will generate a six-digit PIN. On the web app, enter this PIN to pair the display to your account.

Can I group displays for easier management?

Yes, you can create groups in the display list sidebar. Groups help organize displays. You can edit or delete groups later.

How to install an app on a display remotely?

Go to the display's Apps & OS tab. Click install and choose an APK file from your local drive. The app will be installed on the target display.

What file formats are supported for screensaver images and videos?

Supported video formats: WEBM, 3GP, MP4, MKV, MOV, M4V, MPG. Supported image formats: JPG, PNG, GIF (shown as static), WEBP, BMP.

How do I send an alert to a display or group?

Use the 'Post an alert' feature on the display page. You can type a message up to 200 characters and send it to specific displays or groups. The alert can be dismissed from the display.

What browsers are supported for the web app?

The web app is supported on Google Chrome and Mozilla Firefox on both Windows and macOS.

How can I remotely control a display for support?

Use the Remote Support tool on the display page. You can start a voice/video call and take control of the display screen. Ensure you allow access to microphone and camera.

How do I edit display information like name or location?

Select the display from the list to go to its individual display page. There you can edit its name, location, and group assignment.

Can I restart or power off a display from the web app?

Yes, on the display page there are power options to restart or power off the display remotely.

What network ports must be open for the software to communicate?

The following ports must be open: TCP/UDP 5671 and TCP 443.

USER MANUAL Display Management Newline

Newline Display Management

Support and user guide

23 July 2019

Product overview

Newline Display Management is a cloud-based management platform for Newline displays. The product is designed to assist those responsible for initial set-up and ongoing management of displays across organisations, wherever they are. Newline Display Management is comprised of two parts, described below.

Software application

The first of two parts that forms product, is a software application that runs on Android displays (Android OS 4.4 and higher), for the purposes of pairing the device to the cloud management web app.

Please note that the following ports must be open to allow communication with the application: TCP/UDP 5671, TCP 443

Web app

The cloud management web app for Newline Display Management allows users to access and configure displays. The web app is supported on Google Chrome and Mozilla Firefox (Windows & OSX).

The web app provides an array of features and functionality for the organisation and management of displays, which has 2 main areas:

• Display list: For the management and organisation of all displays paired to the cloud management account.
• Display page: For the configuration of an individual display.

Account creation

An account is required in order to access the cloud management web app. This can be achieved by accessing the Newline Display Management's log in and sign up forms.

Adding or pairing displays

Also referred to as "adding" a display, pairing a display to the web app is required to use this product, and this can be achieved by:

1. Installing and running the software application on the display will generate a six-digit PIN, to be used on the web app to pair the display.

2. Creating and signing into a Newline Display Management account by accessing the web app homepage, and following on-screen instructions (see screenshot below).

Web app overview

Display list

The display list provides web portal users with a global view of all devices registered with their Newline Display Management account. From here, new devices can be added removed, or categorised into groups. The screenshot below shows the display list.

The list of displays is comprised of individual items, each representing a display that can be managed via the web app.

Each display shows the following information, which can be edited on the individual display page: device name, location, group name, power status (on or off), hardware name, operating system version.

Editing display information

When selecting a single display from the list, users will be taken to the display page, where all information about that display can be viewed, and where its settings can be configured. For more information, see "Display page" from the user guide documentation.

When selecting multiple displays from the list, users are offered the possibility to configure all selected displays at the same time.

Grouping displays

Groups are an effective means of categorising and ordering lists, for more streamlined hardware management. These can be created via an option in the sidebar of the display list page, and can be edited or deleted by accessing groups from the sidebar, as illustrated below.

Display page

Each display registered on the web app provides access to display information and configuration. Individual display pages can be accessed via the device list area. For more information, see "Display List" from the user guide documentation.

The screenshot below shows an individual display page, for a display named "Android Display". This page can be broken down into the following sections: display overview, support tools, power options, tab navigation and current tab contents.

Display overview

The display overview contains high level information about the display, such as: display name, profile, location and group.

Send test signal

Designed to help with the identification of displays, this tool allows users to send a test signal to the targeted display. The signal – which comes in the form of an on-screen message – will show the name and model of the display.

Remote support

This tool allows a web app user to make contact with in-room users of the display, by calling them using voice and video. The tool also allows the web app user to take control of the display for a more direct approach to resolving customer support problems.

Note: Web portal users must allow access to microphone and camera in order to make use of the remote support calling tool.

Power options

Web portal users have the ability to restart and/or power off displays, via options on the display page.

Tab navigation

The tab navigation provides users access to display information and tools, which are shown in the navigation as: Device information, Settings, Apps & OS, Screensaver, Post an alert.

Device Information: The device information tab provides important details about the display:

1. Serial Number
2. Model
3. Manufacturer
4. IP Address
5. Operating System
6. Language
7. Date/Time
8. Bluetooth
9. Screensaver Status
10. Uptime of device

Settings

The section of the web app allows users to configure the display's general settings, such as:

a. Language
b. Set the Date and Time,
c. Switch Bluetooth On or Off
d. Set the device Volume

App & OS

Software can be installed and uninstalled directly onto the targeted display via the web app. Installing software can be achieved by choosing a software APK from the local drive. Apps can be uninstalled via the list of apps installed on the display (see screenshot below).

Screensaver

A multimedia playlist allows users to compile screensavers using a combination of images and videos. Timings between transitions can be managed from the screensaver tab of the web app. The screensaver start time can also be configured using 5 minute increments (i.e. start after the display is idle for 10 minutes) before the screensaver is published.

Supported video files include: WEBM, 3GP, MP4, MKV, MOV, M4V, MPG

Supported image files include: JPG, PNG, GIF (will be shown as static), WEBP, BMP

Post an alert

An information message can be sent to a specific display or a group of displays. The message contains a maximum of 200 characters and can be dismissed by via the targeted display.