DDW 377 - Dishwasher Defy - Free user manual and instructions
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| Product Type | Built-in Dishwasher |
| Dimensions (H x W x D) | 850 x 600 x 600 mm |
| Weight | 45 kg |
| Power Supply | 220-240V, 50Hz |
| Power Consumption | 1900 W |
| Water Pressure | 0.04 - 1.0 MPa |
| Place Settings | 12 |
| Noise Level | 49 dB(A) |
| Energy Efficiency Class | A+ |
| Wash Programs | Eco, Intensive, Normal, Quick, Rinse |
| Temperature Settings | 40°C - 70°C |
| Drying System | Condensation drying |
| Water Consumption | 10 L per cycle (Eco) |
| Salt and Rinse Aid Indicators | Yes |
| Child Lock | Yes |
| Anti-Flood Protection | Yes |
| Spare Parts Available | Filters, spray arms, door seal, detergent dispenser |
| Maintenance | Clean filters regularly, descale every 3 months |
| Installation Type | Freestanding or built-in |
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USER MANUAL DDW 377 Defy
You can rely on Defy. To simplify.
8 PROGRAMME DISHWASHER
Record in the space below the listed information for future reference.
The serial number is on the serial label located on the inside of the door on the dishwasher.
SERIAL NUMBER......
DATE OF PURCHASE....
PURCHASED FROM....
Please read this user manual first!
Dear Customer,
We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use. If you handover the product to someone else, give the user manual as well. Follow all warnings and information in the user manual. Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.
Explanation of symbols
Throughout this User Manual the following symbols are used:
| i | Important information or useful hints about usage. |
| ! | Warning for hazardous situations with regard to life and property. |
| # | Warning for electric shock. |
Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
1 INSTRUCTIONS FOR SAFETY AND ENVIRONMENT 4
General safety 4
Intended use....4
Children's safety 5
Disposing of packaging material .....5
Transportation of the product......5
Compliance with WEEE Directive and
Disposing of the Waste Product......6
Compliance with RoHS Directive......6
Package information ......6
2 DISHWASHER 7
Overview 7
Fan drying system......8
Technical specifications......8
3 INSTALLATION 9
Appropriate installation location .....9
Connecting water supply......9
Connection to the drain 10
Adjusting the feet....10
Aquasafe+ 11
Electrical connection....11
Initial use....11
4 PREPARATION 12
Tips for energy saving......12
Water softening system ....12
Adjusting the water softening
system 12
Adding salt 15
Detergent....16
Tablet detergents 17
Rinse aid 18
Items not suitable for washing in the
dishwasher....18
Placing the dishes into the
dishwasher....19
Cutlery basket .....21
Cutlery basket .....21
Collapsible lower basket tines ..... 22
Collapsible lower basket tines ..... 22
Tray Wash Supports....23
SoftTouch Accessory......23
Lower Basket Glass Holder......23
Lower basket multipurpose / height adjustable service rack 24
Lower basket bottle wire....25
Upper basket height adjustable rack25
Upper basket multipurpose service rack....25
Adjusting the height of the upper basket 26
Adjusting the height of the upper basket 27
Upper basket multi-function service rack....28
Collapsible upper basket wires......29
Height setting with empty basket..29
Ceiling cutlery basket 30
Ceiling cutlery basket....30
5 OPERATING THE PRODUCT 31
Programme Selection / Programme Cancel key....33
Function Keys 33
Preparing the machine.... 33
Programme selection....33
Auxiliary functions 33
Scheduling the washing time ..... 35
Starting the programme....36
Cancelling the programme 36
Adjusting the amount of rinse aid....37
Salt indicator (37
Rinse Aid indicator (♀)......37
End of programme 37
Water cut-off warning......37
InnerClean 38
Overflowing warning......38
6 MAINTENANCE AND CLEANING
Cleaning the outer surface of the product 39
Cleaning the interior of the machine39
Cleaning the filters 39
Cleaning the hose filter....40
Cleaning the impellers 41
Lower impeller....41
Upper impeller 41
7 TROUBLESHOOTING 42
1 instructions for safety and environment
This section contains safety instructions that will help to get protected from risk of personal injury or property damage. Failure to follow these instructions shall void all warranties.
General safety
- Never place the product on a carpet-covered floor; otherwise, lack of airflow beneath the product will cause electrical parts to overheat. This will cause problems with your product.
- Do not operate the product if the power cable / plug is damaged! Call the Authorised Service Agent.
- Connect the product to a grounded outlet protected by a fuse complying with the values in the “Technical specifications” table. Do not neglect to have the grounding installation made by a qualified electrician. The manufacturer shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.
- The water supply and draining hoses must be securely fastened and remain undamaged.
- Unplug the product when not in use.
- Never wash the product by spreading or pouring water onto it! There is the risk of electric shock!
- Never touch the plug with wet hands! Never unplug by pulling on the cable, always pull out by grabbing the plug.
- The product must be unplugged during installation, maintenance, cleaning and repairing procedures.
- Always have the installation and repairing procedures carried out by the Authorised Service Agent. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.
- Never use chemical solvents in the product. They bring forth the risk of explosion.
- When you pull the upper and lower baskets out completely, the door of the product will bear all the weight of the baskets. Do not put other loads on the door; otherwise, the product may tilt.
- Never leave the door of the product open apart from loading and unloading procedures.
- Do not to open the door of the product when it is running unless necessary. Be careful for the rush of hot steam when you open the door.
Intended use
• This product has been designed for domestic use.
- It must be used to do the domestic type dishes only.
• This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments;
- Farm houses;
- By clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments
- Only dishwasher safe detergents, rinse aids and additives must be used.
- The manufacturer waives any responsibility arisen from incorrect usage or transportation.
- The service life of your product is 10 years. During this period, original spare parts will be available to operate the product properly.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children's safety
• Electrical products are dangerous for the children. Keep children away from the product when it is in use. Do not let them to tamper with the product.
- Do not forget to close the door of the product when leaving the room where it is located.
- Store all detergents and additives in a safe place away from the reach of the children.
Disposing of packaging material
Packaging materials are dangerous to children. Keep packaging materials in a safe place away from reach of the children.
Packaging materials of the product are manufactured from recyclable materials. Dispose of them properly and sort in accordance with recycled waste instructions. Do not dispose of them with normal domestic waste.
Transportation of the product

If you need to move the product, do it in upright position and hold from the rear side. Slanting the product onto its front side may cause the electronic parts in it get wet and damaged.
- Unplug the product before transporting it.
- Remove water drainage and water supply connections.
- Drain the remaining water in the product completely.
Compliance with WEEE Directive and Disposing of the Waste Product

This product complies with EU WEEE Directive
(2012/19/EU). This product
bears a classification
symbol for waste electrical and electronic equipment (WEEE).
This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.
Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
2 Dishwasher
Overview


- Upper basket
- Upper impeller
- Lower impeller
- Silverware basket (depends on model)
- Door
- Rating Label
- Control panel
- Detergent dispenser
- Lower basket
- Filters
- Salt reservoir lid
- Upper basket rail
- Upper cutlery basket (depends on model)
- Tabletop (depends on model)
- Fan drying system (depends on model)
Technical specifications
CE Compliance to standards and test data / EC declaration of conformity This product complies with the following EU directives; Development, production and sales stages of this product comply with the safety rules included in all pertaining European Community regulations. 2014/35/EU, 2014/30/EU, 93/68/EC, IEC 60436/DIN 44990, EN 50242
| Power input 220-240 V, 50 Hz (see rating label) | |
| Total power consumption 1800-2100 W (see rating label) | |
| Heater power consumption 1800 W (see rating label) | |
| Total current (depends on the model) 10 A (see rating label) | |
| Drain pump power consumption 30 W (see rating label) | |
| Water pressure 0.3 -10 bar (= 3 - 100 N/cm2) | = 0.03-1.0 Mpa) |

Technical specifications may be changed without prior notice to improve the quality of the product.

Figures in this manual are schematic and may not match the product exactly.

Values stated on the markings of the product or in the printed documents accompanying the product are obtained in the laboratory on basis of the relevant standards. Depending on operational and environmental conditions of the product, these values may vary.
Fan drying system
(depends on model)
Fan drying system ensures efficient drying of your dishes.
It is normal to hear a different sound than that of washing cycle during fan operation.
Note for test institutions:
Data required for performance tests shall be provided upon request. Requests can be e-mailed to the following address:
dishwasher@standardloading.com
Do not forget to provide the code, stock and serial numbers of the product to be tested in your request e-mail along with your contact information. Code, stock and serial numbers of the product may be found on the type label attached to the side wall of the door.
3 Installation
Refer to the nearest Authorised Service Agent for installation of your product. To make the product ready for use, make sure that the electricity, tap water supply and water drainage systems are appropriate before calling the Authorised Service Agent. If they are not, call a qualified technician and plumber to have any necessary arrangements carried out.

Preparation of the location and electrical, tap water and waste water installations at the place of installation is the customer's responsibility.

Installation and electrical connections must be carried out by the Authorised Service Agent. Manufacturer shall not be held responsible for damages arising from processes carried out by unauthorised persons.

Prior to installation, visually check if the product has any defects on it. If so, do not have it installed. Damaged products cause risks for your safety.

Make sure that the water inlet and discharge hoses are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
When placing the product, pay attention not to damage the floor, walls, piping, etc. Do not hold the product by its door or panel to move it.
Appropriate installation location
- Place the product on a solid and flat floor that has sufficient load carrying capacity! The product must be installed on a flat surface in order for the door to be closed comfortably and securely.
- Do not install the product at places where temperature may fall below 0^ C .
- Place the product at least 1 cm away from the edges of other furniture.
- Place the product on a rigid floor. Do not place it on a long pile rug or similar surfaces.

Do not place the product on the power cable.
- Make sure that you select a location that will allow you to load and unload the dishes in a fast and comfortable manner.
• Install the product in a place close to the tap and the drain hole. Select the installation location by considering that it will not be changed after the connections are made.
Connecting water supply

We recommend attaching a filter on the house/apartment supply water inlet to protect the machine from damages that may arise from impurities (sand, dirt, rust, etc.) coming from the urban water supply system or from your own water system as well as to prevent complaints such as yellowing or sludge accumulation at the end of washing.
Permitted water temperature: up to 25°C (60°C for products equipped with Aquasafe+; please refer to Aquasafe+ section)
The dishwasher may not be connected to open warm water devices or flow-through water heaters.
- Do not use old or used water inlet hose on the new product. Use the new water inlet hose supplied with the product.
- Connect the water inlet hose directly to the water tap. Pressure coming from the tap should be minimum 0.3 and maximum 10 bars. If the water pressure exceeds 10 bars, a pressure relief valve should be installed in between.
- Open the taps completely after making the connections to check for water leaks.

Use a screw-on hose connector to connect the water inlet hose to a water tap with a 34 inch external thread. If required, use a filter insert to filter deposits from the pipes.


flowchart
graph TD
A["3/4""] --> B[" gears "]
B --> C["1/2""]
C --> D[" CH "]
C --> E[" DK "]
C --> F[" S "]
C --> G[" N "]
C --> H[" SF "]

For your safety, close the water inlet tap completely after the washing programme is over.
Connection to the drain
Water discharge hose can directly be
connected to the drain hole or sink's drainage. The length of this connection must be min. 50 cm and max. 100 cm from the floor. A discharge hose longer than 4 meters causes dirty washing.
Attach the water discharge hose to the drainpipe without bending it. Tightly fix the water discharge hose to the drainpipe in order to prevent any dislocation of the water discharge hose during operation of the product.

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Diagram of a mechanical assembly with a tool and bracket (no text or symbols)
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Pure diagram of a pipe fitting with a loop, no text or symbols present


Drainpipe must be connected to the sewage system and it should not be connected to any surface water.
Adjusting the feet
If the door of the product cannot be closed properly or if the product swings when you push it slightly, then you need to adjust the feet of the product. Adjust the feet of the product as illustrated in the installation manual supplied with the product.

Dishwashers door must be aligned properly otherwise hot steam can escape! Danger of serious burns, other injury or may damage furniture.
Aquasafe+
(depends on model)
The Aquasafe+ system protects against water leaks that may occur at the hose inlet. Water contact with the valve box of the system must be avoided to prevent damage to the electrical system. If the Aquasafe+ system is damaged, unplug the product and call the Authorised Service Agent.

As the hose set contains electrical connections and assemblies, never shorten or lengthen the hose with extension hoses.


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Simple line drawing of a mechanical component with threaded base and cap (no text or symbols)Electrical connection
Connect the product to a grounded outlet protected by a fuse complying with the values in the “Technical specifications” table. The manufacturer shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.
- Connection must comply with national regulations.
- Power cable plug must be within easy reach after installation.

Unplug the product after the washing programme is over.
- The voltage and allowed fuse or breaker protection are specified in the “Technical specifications” section. If the current value of the fuse or breaker in the house is less than 16 Amps, have a qualified electrician install a 16 Amp fuse.
- The specified voltage must be equal to your mains voltage.
- Do not make connections via extension cables or multi-plugs.
| Damaged power cables must be replaced by the Authorised Service Agent. | |
| If your dishwasher is equipped with internal illumination, lamp should only be replaced by the Authorised Service Agent in case of failures that may occur on the lamp. | |
![]() | If the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent! There is the risk of electric shock! |
Initial use
Before starting to use the product, make sure that all preparations are made in accordance with the instructions in sections "Important safety instructions" and "Installation".
- To prepare the product to do the dishes, perform first operation in the shortest programme with detergent while the machine is empty. During the initial use, fill the salt reservoir with 1 litre of water prior to filling it with salt.
![]() | There might be a small amount of water left in the product after factory quality control tests. This has no harm on the product. |
4 Preparation
Tips for energy saving
Following information will help you use the product in an ecological and energy-efficient manner.
Wipe away any coarse food remnants on the dishes before putting them in the product.
Operate the product after filling it completely.
When selecting a programme, consider the table of "Programme data and average consumption values".
Do not put more detergent than suggested on the detergent package.
Water softening system
The product is equipped with a water softening system which reduces the hardness of incoming water. This system softens the supply water to a level that will allow washing the dishes with the required quality.

The mains water hardness must be softened if it is over 7^ dH. Otherwise, hardness ions will accumulate on the dishes that are washed and may affect the washing, rinsing and drying performances of the machine.
Adjusting the water softening system
Cleaning, rinsing and drying performance of your dishwasher will increase when water softening system is adjusted properly.
Adjust the new water hardness level according to the Water hardness level instruction in this booklet.
Use the test strip supplied with the product according to the steps given below to determine hardness level of your supply water.
Preparation
a Remove the test strip from the packet. | b Turn on the tap and let the water run for about a minute. | c Hold the test strip in the water for about a second. | d Remove the test strip from the water and shake it. | e Wait for 1 minute. | f The test strip shows you the hardness level. |
After determining hardness level of the supply water:
- Pres the settings menu key for 3 seconds to enter the Settings Menu.

In some models pressing the Menu key only for once will allow you to enter the Settings menu.
- Using <- and + > keys, proceed until the water hardness setting indicator becomes on ("r" position will be displayed).
- Using the Selection key, adjust water hardness level according to the hardness of the supply water. For correct setting please see "Water hardness level setting table".
- Press On / Off key to save the setting.
Water hardness level adjustment table
| Hardness Level | English Water Hardness °dE | German Water Hardness °dH | French Water Hardness °dF | Water Hardness Level Indicator |
| Level 0 | 0-5 0-4 0-8 | Press the Selection key to switch the water hardness level to position 1. (r1) | ||
| Level 1 | 6-9 5-7 9-13 | |||
| Level 2 | 10-15 8-12 14-22 | Press the Selection key to switch the water hardness level to position 2. (r2) | ||
| Level 3 | 16-19 13-15 23-27 | Press the Selection key to switch the water hardness level to position 3. (r3) | ||
| Level 4 | 20-24 16-19 28-34 | Press the Selection key to switch the water hardness level to position 4. (r4) | ||
| Level 5 | 25-62 20-50 35-90 | Press the Selection key to switch the water hardness level to position 5. (r5) |
In order to protect your glassware against glass corrosion in an optimal way, you have to perform the same hardness settings, which you have made in the control panel, with the regeneration setting switch.
For example, if you have adjusted to "3rd level" in the control panel, also set the regeneration adjustment switch to 3rd level.
| Regeneration Adjustment Switch | 0th Level 1st Level 2ndLevel 3rd Level 4th Level 5th Level | |||||
| 11 | 2 | 34 | 5 | |||
![]() | ||||||
Preparation
If the hardness level of the supply water is above 90°dF or if you are using well water, then it is recommended to use water purification devices and special filters. If the hardness level of the supply water is below 13°dF, there is no need to use salt in your dishwasher. If this is the case, "No Salt Warning Indicator" (if any) illuminates continuously on the panel of your machine. If the water hardness level adjustment is set to level 1, the "No salt warning indicator" will illuminate continuously although it is not necessary to use salt. If you use salt under this condition, salt will not be consumed and the Salt indicator will not illuminate.

If you move your house, it is necessary to readjust water hardness level of your machine by considering the information given above according to the hardness level of the supply water in your new location. Your machine will display the most recently adjusted water hardness level.
Adding salt
Water softening system needs to be regenerated in order for the product operates with the same performance continuously. Dishwasher salt is used for this purpose.
![]() | Use only special softening salts produced particularly for the dishwashers in your machine. |
![]() | It is recommended to use granule- or powder-formed softening salts in the water softening system. Do not use salts that do not completely dissolve in water such as table salt or rock salt. Otherwise the performance of the system may deteriorate in time. |
![]() | Salt reservoir will be filled with water when you start the product. For this reason, add salt before operating the machine. |
- Firstly, take the lower basket out to add softening salt.
- Turn the salt reservoir lid counterclockwise to open it (A).

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Mechanical device with rotating knob and mechanical components (no visible text or symbols)- Add 1 litre of water to salt reservoir of your machine only in initial use.
- Fill the salt reservoir with salt by using the salt funnel (D). To speed up dissolution rate of salt in water, stir it with a spoon.

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Close-up of a hand pouring liquid into a funnel-shaped container on a machine (no visible text or symbols)
You can put about 2 kg of softening salt into the salt reservoir.
- Replace the lid and tighten it when the reservoir is full.

You need to add salt right before starting the machine. Thus, the overflowing salty water will be flushed immediately, preventing the risk of corrosion in machine. In cases where you would not start washing immediately, run your machine empty in the shortest program.

Since different salt brands in the market have different particle sizes and since the water hardness may vary, dissolution of the salt in water may take a couple of hours. Therefore, Salt Indicator remains on for a while after adding salt into the machine.
Detergent
You can use powder, liquid/gel or tablet detergents in the machine.

Only use in the machine the detergents produced particularly for use with dishwashers. We recommend you not use detergents that contain chlorine and phosphate as they are harmful for the environment.
Adding detergent

Pay attention to the warnings on the detergent packaging to get better washing and drying results. Contact the manufacturer of the detergent for further questions.

Do not put solvents into the detergent dispenser. There is the risk of explosion!
Put the detergent into the detergent dispenser just before operating the machine as illustrated below.
- Push the latch to right to open the detergent dispenser lid (A).

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3D rendering of a device casing with a pen inserted, labeled 'A' (no text or symbols on the device itself)- Put suggested amount of powder, liquid/gel or tablet detergent in the reservoir.

Inside the detergent dispenser there are level markings that help you use appropriate amount of powder detergent. When brimful, detergent dispenser will contain 45 cm ^3 of detergent. Fill detergent up to 15 cm ^3 or 25 cm ^3 level marks in the detergent dispenser according to fullness of the machine and/or soiling degree of the dishes. One tablet is enough if you are using detergent tablets.

- Push the lid of the detergent dispenser to close it. A "click" will be heard when the lid is closed.


Tablet detergents
In addition to the conventional tablet detergents, there are also commercially available detergent tablets that show water softening salt and/or rinse aid effect. Some types of these detergents contain special-purpose components such as glass and stainless steel protectors. These tablets show their effects up to a certain water hardness level (21°dH). Water softening salt and rinse aid must also be used together with the detergent if the water hardness level is above the mentioned level.
| i | The best washing performance in dishwashers is obtained by using detergent, rinse aid and water softening salt individually. |
| i | Observe the instructions of the detergent manufacturer on the package when using tablet detergents. |
| i | Contact the detergent manufacturer if your dishes are wet and/or if you notice limescale spots particularly on your glasses after the washing programme is over when using a tablet detergent. |
When you switch to powder detergent from tablet detergent:
- Make sure that salt and rinse aid reservoirs are full.
- Set the water hardness to the highest level and perform an empty run.
- After the empty washing cycle, review the user manual and readjust the water hardness level so as to suit the water supply.
- Make the appropriate rinse aid settings.
Rinse aid

The rinse aid used in dishwashers is a special combination that aims to increase drying efficiency and prevent water or lime stains on the washed items. For this reason, care must be paid to have rinse aid in the rinse aid reservoir and to use rinse aids produced specially for dishwashers only.
- Open the lid of the rinse aid reservoir with the help of the latch.

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3D diagram of a mechanical component with a curved arrow indicating rotation or movement (no text or symbols)- Fill the reservoir until "MAX" level.

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Diagram of a device being processed into a container, showing internal components and wiring (no text or symbols visible)- Slightly press the point (B) of the reservoir lid to close it.

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3D diagram of a mechanical component with labeled part B, showing internal structure and mounting base (no text or symbols beyond label)- If there are stains on tableware items after washing, level must be increased and if there is a blue trace after wiping them by hand, it must be decreased. This is set to position 3 as factory default.

The rinse aid adjustment is described under "Adjusting the amount of rinse aid" in the section for operating the machine.

Wipe clean any spilled rinse aid outside the reservoir. Rinse aid that spilled accidentally will cause foaming and it will eventually decrease washing performance.
Items not suitable for washing in the dishwasher
- Never wash dishes soiled by cigarette ash, candle remnants, polish, dyestuff, chemicals, etc. in your dishwasher.
- Do not wash silverware and cutlery with wooden or bone stems, glued pieces, or pieces that are not resistant to heat, as well as copper and tin-plated containers in the dishwasher.

Decorative prints of chinaware as well as aluminium and silver items may get discoloured or tarnished after washing in the dishwasher just as it happens in handwashing as well. Some delicate glass types and crystals may become dull in time. We strongly recommend you to check if the tableware you are going to purchase is suitable for washing especially in the dishwasher.
Placing the dishes into the dishwasher
You can use your dishwasher in the optimum way with respect to energy consumption and washing and drying performance only if you place the dishes in an orderly way.
- Wipe away any coarse food remnants (bones, seeds, etc.) on the dishes before placing them in the dishwasher.
- Place thin, narrow pieces in the middle sections of baskets if possible.
- Place the heavily soiled and bigger items in the lower basket and smaller, delicate and light items in the upper basket.
- Place the hollowed dishes such as bowls, glasses and pans upside down in the dishwasher. Thus, accumulation of water in deep hollows is prevented.

To prevent possible injuries, always place the sharp and pointed dishes such as service fork, bread knife, etc. upside down so as their pointed ends will face down or they will lie horizontally in the dish basket.
Unload dishes in the lower basket first and then the dishes in the upper basket.
Suggestions for loading the dishwasher

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Illustration of a basket containing various kitchen utensils and food items, labeled 'Lower basket' (no text or symbols on the diagram itself)Improper Loading Of Dishware

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Abstract diagram with grid lines and a central cross symbol (no text or labels)
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Illustration of a basket filled with various plastic bottles and containers, labeled 'Upper basket' below (no other text or symbols)
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Illustration of a cage with a cross symbol overlay, no text or symbols presentImproper Loading Of Dishware

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3D cutaway illustration of a plastic basket with cutouts and handles (no text or symbols)
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Illustration of a poultry farm with feeding chickens and a feeding net (no text or symbols)
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Black-and-white illustration of a grid filled with various mechanical parts, no text or symbols present.Cutlery basket
(depends on model)
Cutlery basket is designed to wash your dishes such as knife, fork, spoon, etc. in an efficient manner.
Since the cutlery basket can be moved (A, B), you can create more space while placing your dishes in the lower basket and free up space for your dishes of different sizes.

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3D diagram of a mechanical or electrical component with labeled arrows A and B, no readable text or symbols present.
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3D diagram of two plastic crates with internal compartments and structural details, showing transformation from left to right (no text or symbols)Cutlery basket
(depends on model)
Cutlery basket is designed to wash your dishes such as knife, fork, spoon, etc. in an efficient manner.
Since the cutlery basket can be moved (A, B), you can create more space while placing your dishes in the lower basket and free up space for your dishes of different sizes..

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3D wireframe diagram of a shopping cart with labeled points A and B, showing structural components and wheels (no text or symbols beyond labels)
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Illustration of hands assembling a grid-patterned plastic basket (no text or symbols)Collapsible lower basket tines
(depends on model)
There are foldable tines (A) located at the lower basket of the machine are designed for an easier placement of large pieces such as pans, bowls, etc. You can create larger spaces by folding each tines individually or all of them at once.

To bring the collapsible tines into horizontal position, grab the tines from mid position and push them in the directions of arrows (B). To bring the tines back to vertical position, just lift them up. Collapsible tines will click into the latch again (C).

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Diagram of a vehicle storage or parking system with internal components and directional arrows, labeled B and C (no text or symbols present)
Bringing the tines to the horizontal position by holding them from the tips may cause them to bend. Therefore, it will be appropriate to bring the tines in the middle to horizontal or vertical position by holding them from their stems and pushing in the direction of arrow.
Collapsible lower basket tines
(depends on model)
There are foldable tines (A) located at the lower basket of the machine are designed for an easier placement of large pieces such as pans, bowls, etc. You can create larger spaces by folding each tines individually or all of them at once.

To bring the collapsible tines into horizontal position, grab the tines from mid position and push them in the directions of arrows (B). To bring the tines back to vertical position, just lift them up. Collapsible tines will click into the latch again (C).

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Diagram of a shopping cart with directional arrows indicating movement, and a magnified inset showing a mechanical component (no text or symbols present)
Bringing the tines to the horizontal position by holding them from the tips may cause them to bend. Therefore, it will be appropriate to bring the tines in the middle to horizontal or vertical position by holding them from their stems and pushing in the direction of arrow.
Tray Wash Supports
(depends on model)
Use the supports to wash trays in the bottom basket.
See the Auxiliary functions section for appropriate programme and function selection.

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3D technical illustration of a metal scaffolding assembly with a magnified inset showing a mechanical component (no text or symbols)SoftTouch Accessory
(depends on model)
The SoftTouch Accessory found in the lower basket of your machine enables a safe washing for your fragile glasses.

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3D rendered illustration of a shopping cart filled with items, featuring a brown box and silver wheels (no text or symbols)Lower Basket Glass Holder
(depends on model)
Lower Basket Glass Holder found in the lower basket of your machine enables a safe washing for your oversized and tall glasses.

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3D diagram of a mechanical assembly with gears and rotating components, no visible text or symbolsLower basket multipurpose / height adjustable service rack
(depends on model)
This accessory located at the lower basket of your machine allows you to easily wash pieces such as extra glasses, long ladles and bread knives.

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Technical line drawing of a mechanical assembly with gears and a grid structure (no text or symbols)
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Technical line drawing of a mechanical assembly with a spherical component embedded in a grid frame (no text or symbols)
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Technical line drawing of a structural framework with metal framework and support columns (no text or symbols)
You may use the racks as required by moving them to lower or upper position, or close them to create a wider space in your lower basket.

Make sure that the impeller does not touch the dishes you placed on the racks.
To close the racks:
- Fold the rack (A).
- Slide the rack up (B).
- Put the rack in vertical position (C).
- Slide the rack down and lock it by the tabs (D).


You may open the racks in the same process in reverse order.
To adjust the height of the racks:
- Fold the rack (E).
- Slide the rack up (F).
- Open the rack at the desired level (G).

Lower basket bottle wire
(depends on model)
The bottle wire is designed for easier washing of long pieces with wide mouths. You may take out the bottle wire from the basket when not in use by pulling it out from both sides (H).


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Pure electrical circuit lines without any symbolsUpper basket height adjustable rack
(depends on model)
Use the lower and upper parts of the height adjustable racks in the upper basket of the machine by sliding them down or up according to the heights of the glasses, cups or etc. (A, B, C).

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Diagram of a conveyor belt system with rotating components and structural framework (no text or labels)
Upper basket multipurpose service rack
(depends on model)
This accessory located at the upper basket of your machine allows you to easily wash pieces such as extra long ladles and bread knives.

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3D wireframe model of a mechanical assembly with grid-like components (no text or symbols)You can lift up the upper basket multipurpose service rack to remove it if you do not want to use it.

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3D model of a shopping cart with an upward arrow, no visible text or symbolsIf you want to use the upper basket multipurpose service rack again, you can easily attach it to the side section of your upper basket.

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3D model of a shopping cart with a downward arrow indicating price decline (no text or symbols)Adjusting the height of the upper basket
(depends on model)
The upper basket height adjustment mechanism has been designed for you to create large spaces in the lower or upper sections of your machine depending on your needs by adjusting the height in the upper or lower direction while your basket is empty or loaded.
Thanks to this mechanism, you can use your basket in three different positions, namely lower, middle and upper positions (1, 2, 3).
- To raise your basket, hold the upper basket wires with both hands while the basket is in the lowermost position and pull them up (A).
- You will hear a "Click" from the right and left mechanisms, indicating that the basket has reached the next level. Release the basket.
Repeat the process if the height is not sufficient.

To lower the basket, while it is in the uppermost position;
- Hold the upper basket wires with both hands, slightly lift up the basket and simultaneously push and release the latches shown in the figure (B).
- Lower the basket from its current position to the lower one.
- Release the basket after it has reached one level down.
Repeat the process if the height is not sufficient.

| i | The movement mechanism may not function properly if the upper basket is overloaded or if the weight distribution is not balanced. In heavier conditions, there is the risk of falling one level down. |
| i | Make sure that the adjustment mechanism has the same positions on the right and left sides of the upper basket. |
Preparation
Adjusting the height of the upper basket
(depends on model)
Upper basket height adjustment mechanism is designed so that you can create wide spaces on the upper or lower compartment of the machine by adjusting the basket upwards or downwards either while it is empty or full.
Thanks to this mechanism, you may use your basket in three different positions, namely lower, center or upper positions. To lower the basket, perform the following while the basket is at uppermost position;
- Hold the wires of the upper basket and raise the handle of the mechanism upwards as shown in the figure (A).
- Lower the basket to the next lower position.
- Release the basket when it catches on to the next lower position.
Repeat the same operation if the height is not adequate.

- To raise the basket, hold the wires of the basket and pull the basket upwards with both hands while the basket is at the lowermost position (B)
- Release the basket when it catches on to the next upper position with a "Click" that may be heard from the right and
left mechanisms.
Repeat the same operation if the height is not adequate.

The movement mechanism may not work properly when the upper basket is overloaded or when the load is unbalanced. And it may fall to the next lower position in heavier conditions.
i Ensure that the adjustment mechanisms on the right and left of the upper basket are aligned.
Preparation
Upper basket multi-function service rack
(depends on model)
Thanks to the upper basket multi-function service rack on the upper basket of your appliance, you may load and wash long service-ware and kitchen-ware easily. Also, the wineglass securing compartments available on the front side of this accessory allows easier placing of the stemware with proper sizes on the upper basket.

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3D wireframe diagram of a structural framework with grid lines and a central component (no text or symbols)You may remove the upper basket multi-function service rack by lifting it upwards when you do not want to use it.

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Diagram of a grid-patterned object on a construction site with an upward arrow, no text or symbols presentYou may reinstall the upper basket multi-function service rack on the side of your upper basket easily to use it again.

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3D architectural model of a grid-patterned structure with vertical supports and a downward arrow indicator (no text or symbols)Tray Washing Support
(depends on model)
You may use the tray washing supports if you want to wash a tray on your lower basket.
Refer to the Additional Functions section to select the proper program and function.
You may fold this part when it is not used to facilitate the placement of your dishes.

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3D technical illustration of a large aircraft carrier frame with internal components and a red directional arrow indicating rotation (no text or symbols present)
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Two-panel diagram showing a red component mounted on a metal framework, with arrows indicating direction of movement (no text or symbols present)You may also remove the part when required as shown in figures 1 and 2.
The tray washing supports shall be removed as shown in figures 1 and 2 for performance inspection tests that shall be performed as per the standards.
Collapsible upper basket wires
(depends on model)
You can use collapsible wires when you need a larger space for your dishes in the upper basket of your machine.
To bring the collapsible wires into horizontal position, grab the wire from the middle position and push them in the direction of arrow in the figure. Place your larger dishes into the area created. To bring the wires back to vertical position, just lift them up.

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Diagram of a steel rebar grid structure with directional arrows indicating movement or force (no text or symbols present)
Bringing the wires to the horizontal position by holding them from the tips may cause them to bend. Therefore, hold the wires from their stems while bringing them to the horizontal or vertical positions.
Height setting with empty basket
(depends on model)
In this model, the height setting of the upper basket may be changed using the wheels which are mounted at two different heights.
Release the latches on both the right and left tracks of the upper basket by pushing them outwards.
Pull the basket out completely.
Place the basket back into the tracks at the desired height.
Push the latches back into the correct position.

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Mechanical assembly diagram showing a wheel and rope connection with an arrow indicating motion direction (no text or symbols)
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Technical diagram of a mechanical assembly with coiled spring and roller components (no text or symbols)Bottle and Dish Holder on the Lower Basket
(depends on model)
Bottle and dish holder (A) on the lower basket is designed to facilitate washing dirty kitchenware with narrow openings and with greater height. After bringing the foldable wires to horizontal position, you may place your bottles on the bottle holders. Secure your bottles by clamping them with the bottle holder clip as shown in the figure below.

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3D diagram of a mechanical assembly with cylindrical components and a labeled component 'A' (no text or symbols beyond label)And when you bring the foldable wire to vertical position, you may place your dishes without removing the holders.

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3D technical illustration of a coiled industrial component with mounting brackets and wiring (no text or symbols)
Bringing the wires to horizontal position by holding them from their ends may cause them to be bent. Thus, it is advisable to bring the wires to horizontal or vertical position by holding them from their bottom.
Ceiling cutlery basket
(depends on model)
Ceiling cutlery basket is designed to wash your cutlery items such as forks, spoons and etc. by placing them between the bars on the basket.

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3D rendering of a mechanical component with grid-like internal structure (no text or symbols visible)
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Close-up of a mechanical assembly with grid patterns and a numbered component (no visible text or symbols)In models with partial movement feature, pushing the bar (1) on the handle enables the central tray of the basket to get to the lower position and the system gets unlocked. Thus right and left side trays can be used as moving parts.
The free space enabled by the side trays allows long parts to be loaded in the upper basket.

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3D rendering of a mechanical component with grid pattern and an arrow indicating a specific section (no text or symbols)
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Mechanical component with grid structure and magnified inset showing a mechanical clamp (no text or symbols)When the central tray is in the lower position, you can load long/high items such as coffee cups, ladles, etc. on the tray. When the side trays lean on two side walls, the handle can be pulled to allow the central tray to rise and the system to be locked.
Ceiling cutlery basket
(depends on model)
Ceiling cutlery basket is designed to wash your cutlery items such as forks, spoons and etc. by placing them between the bars on the basket.

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3D rendering of a rectangular metal tray with grid patterns, shown with an inset close-up of a mechanical clamp (no text or symbols visible)5 Operating the product

- On / Off Key
- Menu Key
- Time Delay Selection
/ Menu Direction Selection Keys - Selection / Confirmation Key
- Display
- Start / Pause / Cancel Key
- Function Selection Keys
F1 Half Load function
F2 Extra Drying Function
F3 DeepCare function
F4 Fast+ Function - Programme Selection Keys

- Auto Door Open Indicator (depends on the model)
- Filter Cleaning Function Indicator (depends on the model)
- IonGuard Function Indicator (depends on the model)
- Delay Time / Programme Time Indicator
- Delayed Start Indicator
- End of Programme Indicator
- Rinse Aid Indicator
- Salt Indicator
- Water Cut-off Indicator
- Liquid Detergent Dosing Indicator (depends on the model)
- Tablet Detergent Indicator (depends on the model)
Programme Data and Average Consumption Values Table
| Programme number | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| Programme name | Auto | mixwash+ | Intensive Eco * GlassCare | Quick&Dry | Mini (#) Prewash | |||
| Cleaning temperature | 40-65 °C - 70 °C | 50 °C 40 °C 60 °C 35 °C - | ||||||
| Degree of Soiling | Determines the soiling degree of the dishes and sets the temperature and amount of the washing water as well as the washing time automatically. Suitable for all types of dishes. | It is the most suitable washing programme for daily mixed dishes including plastic items. While delicate glass items are washed in the upper basket, pans and trays can be washed in the lower basket. | Suitable for heavily soiled dishes, pots and pans. | Suitable for washing dishes with normal amount of soil. It is the most efficient program in terms of combined power and water consumption. This is used for assessing the compliance with EU's eco-design directive. | Special programme for gentle cleaning of delicate glassware. | Daily washing programme for normally soiled dishes in the fastest way. | Suitable for lightly soiled daily dishes that are scraped or pre-cleaned. | Suitable for removing the remnants on the soiled dishes that will be kept waiting in the machine for a few days, and thus, for preventing the bad odour buildup. |
| Medium to high Medium High Medium Low Medium Low - | ||||||||
| Prewash | + | + | + | + | + | - | - | + |
| Wash | + | + | + | + | + | + | + | - |
| Dry | + | + | + | + | + | + | - | - |
| Duration (min) | 110-173 203 170 245 120 58 30 15 | |||||||
| Water (l) | 9,4-12,4 19,0 | 16,8 7,0 13,6 10,6 10,8 4 | ||||||
| Energy (kWh) | 0,90-1,45 | 1,53 | 1,51 | 0,84 | 1,2 | 1,18 | 0,8 | - |
Loading Capacity: 15
The consumption values shown in the table were determined under standard conditions. Differences may therefore occur under practical conditions. * Reference programme for testing institutes. The tests in accordance with EN 50242/60436 must be carried out with a full water softener salt dispenser and a full rinse aid reservoir, and using the test programme. The values given for programmes other than Eco 50°C programme are indicative only. (#) Additional functions might cause changes in programme durations.
On/Off Key
When you press the On/Off key, the indicator lights illuminate on the display for ON position. The lights turn off in OFF position.
Programme Selection / Programme Cancel key
Select the desired programme using the "programme selection keys" and press the button.
To cancel the running programme, open the door of the machine and press and hold the Programme Start/Pause/Cancel key for 3 seconds.
After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.
Function Keys
If you press any of the Function keys during programme selection or time delay selection, an affirmative key signal will be heard provided that the relevant function is supported by the selected programme. Function will be deemed selected when the indicator of the selected function is lit. To cancel the selected function, keep the function key pressed until the function indicator disappears.
Preparing the machine
- Open the door of the dishwasher.
- Place the dishes in accordance with the instructions in the user manual.
- Make sure that the upper and lower impellers rotate freely.
- Put adequate amount of detergent into the detergent dispenser.
Programme selection
- Press the On/Off button to turn on your machine.
- Check the Salt and Rinse Aid indicators and add salt and/or rinse aid if needed.
- Refer to the table of "Programme data and average consumption values" to determine a washing programme suitable for your dishes.
- Selected programme will start when you close the door of your machine.
Auxiliary functions
Washing programmes of your dishwasher are designed to obtain the best cleaning effect, considering the type of the soiling, soiling degree and properties of the dishes to be washed.
Auxiliary functions allow you save from time, water and power.
| Auxiliary functions may cause changes in the programme duration. |
| Auxiliary functions are not suitable for all washing programs. Indicator of the auxiliary function that is not compatible with the programme will not be active. |
Half Load function
(depends on the model) It is used to operate the machine without loading it completely.
- Load your dishes in the machine as you like.
- Turn the machine on with On/Off key.
- Select the desired programme and press the Half Load key.
- Start the programme by pressing Start / Pause / Cancel key.
Operating the product

With the Half Load function you can save both water and power while using the lower and upper baskets of the machine.
DeepCare function
(depends on the model)

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Mechanical assembly diagram showing a blue circular component mounted on a frame with mounting holes and a labeled arrow (A), no readable text or symbols present.The Bottle/Pot washing impeller (A) under the lower impeller allows better washing of your bottles and dishes with intense dirt that are placed on the
right-hand side of the lower basket as per the selected program.

DeepCare Do not attempt to remove the impeller part!

Selecting this function extends the program period.

The program may be used as Pot Washing or Bottle Washing functions as per your selection.
Extra Drying Function
(depends on the model)
It provides superior drying performance.
Fast+ Function
(depends on the model)
It shortens the time of the washing cycle selected and decreases water consumption by enabling washing under higher pressure.
Functions in Settings Menu
(depends on the model)
Under the settings menu of your product, there are some additional functions that depend on the model.
To access these functions, press and hold the Menu key for 3 seconds. Press <- and + > keys to move to the desired function or setting.

In some models pressing the Menu key only for once will allow you to enter the Settings menu.
Use the selection key to change the desired function or setting and switch off your machine to save the Settings.
Submenu Functions:
(depends on the model) SelfDry Function Off/On

flowchart
graph TD
A["Block 1"] --> B["Arrow to Top"]
C["Block 2"] --> D["Arrow to Bottom"]
B --> E["Digital Display"]
D --> F["Signal"]
Tablet Detergent Function Off/On

EverClean Function Off/On

IonGuard Function Off/On

Changing Warning Sound Volume
- After switching on your machine, press the Menu key for 3 seconds.

In some models pressing the Menu key only for once will allow you to enter the Settings menu.
- Press <- and + > keys to move to the "S:" position on the display.
- Each pressing on the Selection key will change the warning sound volume as "S:0" off, "S:1" medium and "S:2" high.
- Switch off the machine with the On/Off key to save the changes.
SelfDry
(Depends on the Model)
Thanks to the "SelfDry" feature on your machine, the drying effectiveness of your machine is improved and power is saved.
There are two options, namely "OFF" and "ON".
You may use sub-menu settings to change "SelfDry" settings.
When you activate this function, the door of your machine is opened automatically at the end of the washing cycle.

Auto door opening feature opens the doors at the end of the washing cycle thanks to the "door opening shafts". This process takes about 2 minutes. Do not force to close the door if the power is interrupted while the shafts are moving out. Operation shall be completed and shafts shall be retracted when the power is restored.

SelfDry function may cause changes to the cycle time.
Interior Lighting
(depends on the model)
Some models have interior lighting to illuminate the interior when the door is opened.
- After switching on your machine, press the Settings Menu key for 3 seconds.

In some models pressing the Menu key only for once will allow you to enter the Settings menu.
- Press <- and + > keys to move to the "L:" position on the display. Select the position you want with the Selection key. Interior lighting is off in "L:0" position and on in "L:1" position.
- Switch off the machine with the On/Off key to save the changes.
Scheduling the washing time
Time Delay
If an economical electricity tariff is applied in your region, you can use the Time Delay function to wash your dishes during appropriate hours.
You can delay the start of the selected programme until 24 hours.
- Press the Time Delay function key after selecting the washing programme and other auxiliary functions.
- Once you press the Time Delay key, Display Information Line will show "0:30" and Time Delay indicator will start flashing.
-
Set the desired time by pressing the Time Delay key. Time will increase with increments of 30 minutes up to 6 hours and after that in 1 hour increments up to 24 hours every time you press the key.
-
Close the door of your machine after setting the Delayed Start. Once the delay time is over, the selected programme will start automatically.
Changing the settings while Time Delay function is active
While the Time Delay function is activated, you cannot make changes in the washing programme, auxiliary functions or the duration of delay time.

Programme and auxiliary functions cannot be set/changed after the programme has started.
To cancel the Time Delay function
Open the door of the product Press and hold the Programme Selection / Programme Cancel keys for 3 seconds. After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.

You can select and start a new programme following the cancellation of Time Delay function.

Time Delay function cannot be set after the programme starts.
Starting the programme
Close the door of your machine to start it after selecting the programme and auxiliary functions.

Your machine performs water softening depending on the hardness level of the supply water. Washing time can change while the programme is running depending on the ambient temperature where your machine is installed, temperature of the supply water and amount of the dishes.

Pay attention not to open the door of the machine when it is running. There may be a rush of vapour when you open the door of your machine; be careful.

The machine will remain silent in pause mode for some time in order to remove the water from the machine and on the dishes completely and to have the water softener cleaned, and then it will resume running in drying mode.
Cancelling the programme
Open the door of the product Press and hold the Programme Selection / Programme Cancel keys for 3 seconds. After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.

There might be residues of detergent or rinse aid in the machine and/or on the pieces being washed depending on the step the programme you have cancelled was in.
Salt indicator (
Please check the salt indicator on the display to see whether there is adequate amount of softening salt in the dishwasher or not. You need to refill the salt reservoir with salt whenever salt indicator appears on the display of your machine.

Adjusting the water hardness level is explained in Water Softening System section.
Rinse Aid indicator (\*)
Please check the rinse aid indicator on the display to see whether there is adequate amount of rinse aid in the dishwasher or not. You need to refill the rinse aid reservoir with rinse aid whenever rinse aid indicator appears on the display of your machine.
Adjusting the amount of rinse aid
- After switching on your machine, press the Menu key for 3 second.

Some models require pressing Menu key once to enter settings menu.
- Using <- and + > keys, proceed to "P:" on the display.
- Set to the appropriate level with the Selection key.
- Press On / Off key to save the setting. No rinse aid dispensed in P:0 wash position.
1 dose of rinse aid is dispensed in P:1 position.
2 doses of rinse aid are dispensed in P:2 position.
3 doses of rinse aid are dispensed in P:3 position.
4 doses of rinse aid are dispensed in P:4 position.
End of programme

When the programme you have selected comes to an end, an audible warning signal will warn you to turn off your machine. This audible signal will warn you with certain intervals before it turns off.
End of Programme indicator will light up when the washing programme is over.
- Open the door of the machine.
- Press On/Off key to turn off your machine.
- Close the tap.
- Unplug the machine from the socket.

For energy saving, the machine is automatically turned off following the completion of the programme or if the programme is not started.

Leave your dishes in the machine for about 15 minutes to allow them cool down after they are washed. Your dishes will dry in a shorter time if you leave the door of your machine ajar during this period. This process will increase the drying effectiveness of your machine.
Water cut-off warning
If mains water is cut or water inlet tap is turned off the machine cannot take water in and E:02 icon will flash on the programme indicator. As long as the problem continues, washing programme is paused and the water inlet is checked regularly by the machine; when the water is restored E:02 icon will disappear after a while and the washing programme resumes.
Overflowing warning
If the machine intakes too much water or there is leakage at any of the components then the machine will detect this and E:01 icon will flash on the Programme indicator. As long as the overflowing continues safety algorithm will be active and try to discharge the water. If overflowing stops and safety is assured, E:01 icon will disappear. If E:01 does not disappear, there is a permanent fault. In this case the authorised service should be contacted.
InnerClean
(depends on the model)
This programme is recommended to be operated on each 1-2 months for machine cleaning and necessary hygiene. The programme should be operated while the machine is empty.
In order to achieve an efficient result, it is recommended to use together with special machine cleaning agents.

Do not use this programme to clean dishes. As it operates in high temperatures, it is harmful for the dishes.
6 Maintenance and cleaning
Service life of the product extends and frequently faced problems decrease if it is cleaned at regular intervals.
![]() | Unplug the product and turn off the tap before attempting any cleaning procedures. |
![]() | Do not use abrasive substances for cleaning. |
![]() | Clean the filter and impellers at least once a week in order for the machine operates efficiently. |
Cleaning the outer surface of the product
Wipe the outer surface and door gaskets of the product gently with a mild cleaning material and damp cloth. Wipe the "Control panel" only with a slightly damp cloth.
Cleaning the interior of the machine
- Clean the interior of the machine and the tank by running a programme with or without detergent based on the degree of soil.
- If water has remained in the machine, drain the water by performing the procedures under the topic "Canceling a programme". If the water cannot be discharged, remove the filters as specified in the "Cleaning the filters" section and check if there are any leftover deposits that have accumulated at the bottom of the machine, blocking the water path. Clean if necessary.
Cleaning the filters
Clean the filters at least once a week in order for the machine operates efficiently. Check if food residues are left on the filters. If there are food residues on filters, take them out and clean well under running water.

Filter cleanliness is increased by 80% with the micro filter cleaning system available on your machine.
- Turn the micro filter (1) and coarse filter (2) assembly counter clockwise and pull it out from its seating.

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Mechanical assembly diagram showing a lever mechanism with rotating components and directional arrows (no text or symbols)- Pull out the metal/plastic filter (3) from the seating.

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Mechanical assembly diagram showing a rotating shaft and housing component (no text or symbols)- Press the two pawls on the coarse filter inwards and separate the coarse filter from the assembly.

- Clean all three filters under tap water by means of a brush.
Cleaning the hose filter
Damages on the machine that may be caused by impurities coming from the urban supply water or your own water installation (such as sand, dirt, rust, etc.) can be prevented by means of the filter attached to the water inlet hose. Check the filter and the hose regularly and clean them if necessary.
- Turn off the tap and remove the hose.
- After taking out the filter, clean it under running tap water.
-
Place the cleaned filter back to its seat in the hose.
-
Install the hose to tap.
(depends on model)

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Technical illustration of a mechanical assembly with two views (left and right) showing components like a bolt, nut, and handle (no text or symbols)Cleaning the impellers
Clean the impellers at least once a week in order for the machine operates efficiently.
Lower impeller
Check if the holes on the lower impeller (1) are clogged. If they are clogged, remove and clean the impeller. You can pull the lower impeller up to remove it.

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Mechanical assembly diagram showing a lever mechanism with a bolt and nut, no visible text or symbolsUpper impeller
Check if the holes on the upper impeller (1) are clogged. If they are clogged, remove and clean the impeller. Turn its nut to left to remove the upper impeller.
Make sure that the nut is tightened well when installing the upper impeller.

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Diagram of a car frontview system with grid lines and a labeled component (no text or symbols present)
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Diagram of a ship navigating between two offshore platforms with grid lines and an arrow indicating flow or movement (no text or symbols)7 Troubleshooting
Machine does not start.
- Power cable is unplugged. >>> Check if the power cable is plugged in.
- Fuse is blown. >>> Check the fuses in your house.
- Water is cut. >>> Make sure that the water inlet tap is open.
- Door of the machine is open. >>> Make sure that you have closed the door of the machine.
- On / Off button is not pressed. >>> Make sure that you have turned on the machine by pressing the On / Off button.
Dishes are not washed clean
- Dishes are not placed orderly in the machine. >>> Load the dishes as described in the user manual.
- Selected programme is unsuitable. >>> Select a programme with a higher temperature and cycle time.
- Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper impellers by hand to make sure that they rotate freely.
- Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with food remnants such as lemon pips. Clean the impellers regularly as illustrated in section "Cleaning and Care".
- Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly as illustrated in section "Cleaning and Care".
- Filters are installed incorrectly. >>> Check the filter system and make sure that it is installed correctly.
- Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
- Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents.
- Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount of detergent according to the soiling degree of your dishes and/or programme definitions. We recommend you to use tablet detergents for optimum results.
- Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
- Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is closed tightly after adding detergent.
Dishes are not dry at the end of cycle
- Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no water will accumulate in them.
- Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
- Machine is unloaded right after the programme is over. >>> Do not unload your machine right after washing process is completed. Slightly open the door and wait for evacuation of the steam inside for a while. Unload the dishes after the pieces cool down to a touchable level. Start unloading process from the lower basket. Thus, dropping of water remained on a piece at upper basket onto the pieces at lower basket is prevented.
- Selected programme is unsuitable. >>> Since rinsing temperature is low at programmes with short duration, drying performance will also be low. Select programmes with longer duration for a higher drying performance.
- Surface quality of the kitchen utensils is deteriorated. >>> Desired washing performance can not be obtained on kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. Also, water can not flow easily on deteriorated surfaces. It is not recommended to wash such kitchen utensils in dishwasher.

It is normal that drying complaints can be experienced with Teflon kitchen utensils. It is associated with the structure of Teflon. Since the surface tensions of Teflon and water are different, water droplets will remain as beads on the Teflon surface.
Tea, coffee or lipstick stains remain on dishes.
- Selected programme is unsuitable. >>> Select a programme with a higher temperature and cycle time.
- Surface quality of the kitchen utensils is deteriorated. >>> Tea and coffee stains or other dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated surfaces. Desired washing performance can not be obtained on kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. It is not recommended to wash such kitchen utensils in dishwasher.
- Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents.
Lime traces remain on dishes and glassware gains a misty appearance
- Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
- Water hardness setting is low or salt level is insufficient >>> Measure the hardness of the supply water appropriately and check the water hardness setting.
- Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that the salt reservoir lid is tightly closed after finishing
the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.
There is a different odour in the machine

A new machine has a peculiar odour. It will fade out after a couple of washes.
- Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly as illustrated in section "Cleaning and Care".
- Dirty dishes are kept in dishwasher for 2-3 days. >>> If you are not going to start the machine right after you have put the dishes into it, remove the remnants on the dishes and run the Prewash programme without detergent every 2 days. In such cases, do not close the door of the machine completely in order to avoid odour build up in machine. You can also use commercially available odour removers or machine cleaners.
Rust, discoloration or surface deterioration occurs on dishes
- Salt leakage exists. >>> Salt may cause deterioration and oxidation on metal surfaces. Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.
- Salty food remnants have remained on dishes for a long time. >>> If cutlery soiled with such foods will be kept waiting in machine, dirt must be removed by prewash or dishes must be washed without being kept waiting.
- Electric installation is not grounded. >>>Check if your machine is connected to the actual grounding line. Otherwise, the static electric created in the product causes arcs on the surfaces of metal items creating pores, removing the protective cover on the surface and causing discoloration.
- Intensive cleansers such as bleaches are used. >>> Protective cover on metal surfaces gets damaged and loses its efficiency in time when it gets in contact with cleansers such as bleach. Do not wash your dishes with bleach.
- Metal items particularly knives are used for purposes other than their intended uses. >>> Protective cover on the edges of knives may get damaged when they are used for purposes such as opening cans. Do not use metal kitchen utensils out of their intended uses.
- Cutlery are made of low quality stainless steel. >>> Corrosion on such items is inevitable; they should not be washed in dishwashers.
- Kitchen utensils that are already corroded are washed in dishwasher. >>> Rust on a corroded item can migrate to other stainless steel surfaces and cause corrosion on those surfaces as well. Such items should not be washed in dishwashers.
Detergent remains in detergent dispenser.
- Detergent dispenser was damp when adding detergent. >>> Make sure that the detergent dispenser is dried well prior to filling it with detergent.
- Detergent is added long before the washing process. >>> Pay attention to add detergent shortly before start-up of the washing.
- Opening of the detergent dispenser lid is prevented during washing. >>> Place the dishes in a way that will not prevent the detergent dispenser lid from opening and the water going into the machine from impellers.
- Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents.
- Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with food remnants such as lemon pips. Clean the impellers regularly as illustrated in section "Cleaning and Care".
Decorations and ornaments on kitchen utensils are being erased.

Decorated glasses and decorated lustre porcelains are not suitable for washing in the dishwasher. Manufacturers of some glassware and porcelain tableware items do not recommend washing such kitchen utensils in the dishwashers either.
Dishes are scratched.

Kitchen utensils that contains or are made of aluminium should not be washed in dishwasher.
- Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while adding salt. Spilled salt can cause scratches. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.
- Water hardness setting is low or salt level is insufficient >>> Measure the hardness of the supply water appropriately and check the water hardness setting.
- Dishes are not placed orderly in the machine. >>> When placing the glasses and other glassware into the basket lean them not against other dishes but the edges or racks of the basket or the glass support tines. Striking of the glasses to each other or to other dishes due to the impact of water during washing can cause breaks, or scratches on their surfaces.
A smear remains on glasses that resembles milk stain which can not be removed when wiped by hand. A bluish / rainbow appearance occurs when the glass is pointed to light.
- Excessive rinse aid is used. >>>Lower rinse aid setting. Clean the spilled rinse aid when adding rinse aid.
- Corrosion has occurred on glass due to soft water. >>> Measure the hardness of the supply water appropriately and check the water hardness setting. If your supply water is soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures (e.g. 60-65°C). You can also use glass protective detergents that are commercially available.
Foam forms in the machine.
- Dishes are washed with hand-wash detergent by hand but not rinsed before placing them into the machine. >>> Hand-wash detergents do not contain antifoam. There is no need to hand-wash the dishes before placing them into the machine. Removing the coarse soil on the dishes under tap water, with a tissue paper or fork will be sufficient.
- Rinse aid has spilled into the machine when adding rinse aid. >>> Take care that rinse aid is not spilled in the machine when you are filling it. Clean any spilled rinse aid with the help of a tissue paper/towel.
- Lid of the rinse aid reservoir is left open. >>> Make sure that the lid of the rinse aid reservoir is closed after adding rinse aid.
Kitchen utensils are broken.
- Dishes are not placed orderly in the machine. >>> Load the dishes as described in the user manual.
- Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
Water remains in the dishwasher at the end of the programme.
- Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly as illustrated in section "Cleaning and Care".
- Discharge hose is clogged/blocked. >>> Check the discharge hose. If necessary, remove the discharge hose, clear the blockage and insert is as illustrated in the user manual.

If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.
8
Service Centres
If you have followed the instructions and still have a problem, contact the nearest Defy Service Centre. They will be able to advise you on any aspect of the product or send a qualified technician to repair it.
South African Service Agents:
BLOEMFONTEIN
160 Long Street, Hilton, Bloemfontein 9301
Tel: 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd. Montague Gardens, 7441
Tel: 021 526 3000
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue, Umgeni Business Park, Durban, 4051
Tel: 031 268 3300
Durban.Service@defy.co.za
EAST LONDON
16 Bowls Rd. Arcadia, East London, 5201
Tel: 043 743 7100
EastLondon.Service@defy.co.za
JOHANNESBURG
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
Tel: 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive, Superbia 0699
Tel: 0152 92 1166 / 7 / 8 / 9
Polokwane.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road, North End, Port Elizabeth 6001
Tel: 041 401 6400
PortElizabeth.Service@defy.co.za
PRETORIA
Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad, 0082
Tel: 012 377 8300
Pretoria.Service@defy.co.za
Sub-Saharan Africa Service Agents:
ZAMBIA: SOUTHGATE INVESTMENTS LTD
Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: +260 0211 242332/3
Fax: +260 0211 242933
sgiservicecentre@microlink.zm
NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD
10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: (061) 216162
Fax: (061) 216134
atlantic@mweb.com.na
ZIMBABWE: TRADECOMAFRICA
Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: +263 4 486165/6
Cell: +263 772 469010
Cell: +263 772 469011
BOTSWANA: RAY MORGAN AGENCIES
RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: +267 390 3996 / 390 3912
Fax: +267 318 7376
Cell: +267 7134 6539
service@rma.co.bw; raja@rma.co.bw
SWAZILAND: LYNDS DISTRIBUTORS
P.O Box 716, Mbabane, Swaziland, H100
Tel: (00268) 2515 4310/8
Fax: (00268) 2518 4318
MOZAMBIQUE: COOL WORLD. LDA
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in resp appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic use, both workmanship and material, subject to the following conditions.
- Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
- Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with instructions, connection to incorrect voltages and subjection to commercial use share release the Company from its obligations.
- This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are effected by any persons not duly author Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
- The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.
- The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate.
- For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest Defy office. Please refer to the previous page for re South African service agents and Sub-Saharan Africa service agents.
- Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser's account.
- This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, render the purchaser liable for service costs.


Remove the test strip from the packet.
Turn on the tap and let the water run for about a minute.
Hold the test strip in the water for about a second.
Remove the test strip from the water and shake it.
Wait for 1 minute.
The test strip shows you the hardness level.





