Defy DDW 240 - Dishwasher

DDW 240 - Dishwasher Defy - Free user manual and instructions

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Product Type Dishwasher
Brand Defy
Model DDW 240
Power Supply 220-240 V, 50 Hz
Total Power Consumption 1800-2100 W
Heater Power 1800 W
Total Current 10 A
Water Pressure Range 0.3 - 10 bar
Programmes 5 (Eco, Intensive, Clean&Dry, Quick&Dry, Mini)
Loading Capacity 13 place settings
Fan Drying System Yes (depends on model)
Water Softening System Yes, adjustable
Auxiliary Functions Half Load, Delay, Tablet Detergent, Child Lock
Salt and Rinse Aid Indicators Yes (low level warnings)
Filter System Micro, coarse, and metal/plastic filters
Lower Impeller Removable for cleaning
Upper Impeller Removable with nut
Cutlery Basket Movable, with folding tines
Upper Basket Height Adjustment 3 positions
Collapsible Tines Yes (lower and upper basket)
Safety Features Grounded outlet required, Aquasafe+ (depends on model), child lock
Service Life 10 years
Spare Parts Availability Original spare parts available for 10 years
Compliance CE, WEEE, RoHS

Frequently Asked Questions - DDW 240 Defy

Why doesn't the dishwasher start?
Check if the power cable is plugged in, the fuse is not blown, the water supply is turned on, the door is closed properly, and the On/Off button is pressed.
Why are dishes not washed clean?
Ensure dishes are loaded correctly, the appropriate programme is selected, impellers rotate freely and are not clogged, filters are clean and installed correctly, baskets are not overloaded, and detergent is sufficient and fresh. Adjust rinse aid setting if needed.
How do I adjust the water hardness level?
With the Programme Selection Knob in 'Off', press and hold the Start/Pause/Cancel key and rotate the knob one step clockwise for 3 seconds. Then set the knob to the appropriate position for your water hardness (see table in manual) and press Start/Pause/Cancel to save.
How do I clean the filters?
Turn the micro filter and coarse filter assembly counterclockwise and pull out. Pull out the metal/plastic filter. Separate the coarse filter by pressing the pawls inward. Clean all filters under running water with a brush. Reassemble and ensure a 'click' sound when tightening.
Why is there foam inside the dishwasher?
Foam can occur if hand-wash detergent is used (pre-rinse dishes instead), rinse aid is spilled (clean spills), or the rinse aid lid is left open. Ensure only dishwasher-specific detergents and rinse aids are used.
How do I activate the Child Lock?
Press and hold the Child Lock key for 3 seconds. The Child Lock indicator illuminates. To deactivate, press and hold the same key again for 3 seconds.
Why are my glasses cloudy or have a bluish tint?
This may be due to excessive rinse aid (lower the setting) or soft water corrosion. If your water hardness is below 5°dH, do not use salt and select higher temperature programmes (60-65°C). Use glass-protective detergents.
How do I add salt to the water softener?
Remove the lower basket, open the salt reservoir lid counterclockwise. For initial use, add 1 litre of water first. Then fill with dishwasher salt using the funnel (max 2 kg). Close the lid tightly and run a short programme immediately to prevent corrosion.
Can I use tablet detergents?
Yes, but for best results, ensure salt and rinse aid reservoirs are full. Adjust water hardness setting accordingly. The Tablet Detergent function (if available) may improve drying performance. For water hardness above 21°dH, additional salt and rinse aid are recommended.
What items should not be washed in the dishwasher?
Avoid washing items soiled with cigarette ash, candle wax, polish, dyes, chemicals. Also, avoid wooden or bone-handled cutlery, glued items, heat-sensitive plastics, copper and tin-plated containers, and aluminium items. Delicate glass and crystal may become dull over time.

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USER MANUAL DDW 240 Defy

You can rely on Defy. To simplify.

5 PROGRAMME DISHWASHER

Record in the space below the listed information for future reference.

The serial number is on the serial label located on the inside of the door on the dishwasher.

SERIAL NUMBER......

DATE OF PURCHASE....

PURCHASED FROM....

Please read this user manual first!

Dear Customer,

We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use. If you handover the product to someone else, give the user manual as well. Follow all warnings and information in the user manual. Remember that this user manual is also applicable for several other models. Differences between models will be identified in the manual.

Explanation of symbols

Throughout this User Manual the following symbols are used:

iImportant information or useful hints about usage.
!Warning for hazardous situations with regard to life and property.
#Warning for electric shock.

Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

1 INSTRUCTIONS FOR SAFETY AND ENVIRONMENT 4

General safety 4

Intended use....4

Children's safety......5

Disposing of packaging material .....5

Transportation of the product......5

Compliance with WEEE Directive and

Disposing of the Waste Product......6

Compliance with RoHS Directive......6

Package information ......6

2 DISHWASHER 7

Overview 7

Fan drying system....8

Technical specifications......8

3 INSTALLATION 9

Appropriate installation location .....9

Connecting water supply......9

Connection to the drain 10

Adjusting the feet....10

Aquasafe+ 11

Electrical connection....11

Initial use....11

4 PREPARATION 12

Tips for energy saving......12

Water softening system 12

Adjusting the water softening system ....12

Adding salt 15

Detergent....16

Tablet detergents 17

Rinse aid 18

Items not suitable for washing in the dishwasher....18

Placing the dishes into the dishwasher....19

Cutlery basket ......21

Cutlery basket .....21

Collapsible lower basket tines ..... 22

Collapsible lower basket tines ..... 22

Tray Wash Supports....23

SoftTouch Accessory......23

Lower Basket Glass Holder......23

Lower basket multipurpose / height adjustable service rack 24

Lower basket bottle wire....25

Upper basket height adjustable rack25

Upper basket multipurpose service rack....25

Adjusting the height of the upper basket 26

Adjusting the height of the upper basket 27

Upper basket multi-function service rack....28

Collapsible upper basket wires......29

Height setting with empty basket..29

Ceiling cutlery basket 30

Ceiling cutlery basket....30

5 OPERATION OF THE PRODUCT 31

Auxiliary functions 33

Keys....33

On-Off / Program Selection knob ... 33

Preparation of the machine 33

Program selection....33

Adjusting the amount of rinse aid...34

Programming the Washing Period .. 35

Starting of the program 35

Monitoring of Program....36

Cancelling the program....36

Low Salt Warning indicator 36

Low Rinse Aid Warning indicator.....36

End of Program....36

6 MAINTENANCE AND

CLEANING 37

Cleaning the outer surface of the product 37

Cleaning the interior of the machine37

Cleaning the filters 37

Cleaning the hose filter....38

Cleaning the impellers 39

Lower impeller....39

Upper impeller 39

7 TROUBLESHOOTING 40

1 instructions for safety and environment

This section contains safety instructions that will help to get protected from risk of personal injury or property damage. Failure to follow these instructions shall void all warranties.

General safety

  • Never place the product on a carpet-covered floor; otherwise, lack of airflow beneath the product will cause electrical parts to overheat. This will cause problems with your product.
  • Do not operate the product if the power cable / plug is damaged! Call the Authorised Service Agent.
  • Connect the product to a grounded outlet protected by a fuse complying with the values in the “Technical specifications” table. Do not neglect to have the grounding installation made by a qualified electrician. The manufacturer shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

- The water supply and draining hoses must be securely fastened and remain undamaged.

- Unplug the product when not in use.

- Never wash the product by spreading or pouring water onto it! There is the risk of electric shock!

  • Never touch the plug with wet hands! Never unplug by pulling on the cable, always pull out by grabbing the plug.
  • The product must be unplugged during installation, maintenance, cleaning and repairing procedures.
    • Always have the installation and repairing procedures carried out by the Authorised Service Agent. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.
  • Never use chemical solvents in the product. They bring forth the risk of explosion.
  • When you pull the upper and lower baskets out completely, the door of the product will bear all the weight of the baskets. Do not put other loads on the door; otherwise, the product may tilt.
  • Never leave the door of the product open apart from loading and unloading procedures.
  • Do not to open the door of the product when it is running unless necessary. Be careful for the rush of hot steam when you open the door.

Intended use

• This product has been designed for domestic use.

- It must be used to do the domestic type dishes only.

• This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments;
- Farm houses;
- By clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments

  • Only dishwasher safe detergents, rinse aids and additives must be used.
  • The manufacturer waives any responsibility arisen from incorrect usage or transportation.
  • The service life of your product is 10 years. During this period, original spare parts will be available to operate the product properly.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Children's safety

• Electrical products are dangerous for the children. Keep children away from the product when it is in use. Do not let them to tamper with the product.
- Do not forget to close the door of the product when leaving the room where it is located.
- Store all detergents and additives in a safe place away from the reach of the children.

Disposing of packaging material

Packaging materials are dangerous to children. Keep packaging materials in a safe place away from reach of the children.

Packaging materials of the product are manufactured from recyclable materials. Dispose of them properly and sort in accordance with recycled waste instructions. Do not dispose of them with normal domestic waste.

Transportation of the product

Defy DDW 240 - Transportation of the product - 1

If you need to move the product, do it in upright position and hold from the rear side. Slanting the product onto its front side may cause the electronic parts in it get wet and damaged.

  1. Unplug the product before transporting it.
  2. Remove water drainage and water supply connections.
  3. Drain the remaining water in the product completely.

Compliance with WEEE Directive and Disposing of the Waste Product

Defy DDW 240 - Compliance with WEEE Directive and Disposing of the Waste Product - 1

This product complies with EU WEEE Directive

(2012/19/EU). This product

bears a classification

symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

2 Dishwasher

Overview
14 13 12 11 10 9 8 1 2 3 4 5 6 7

15

  1. Upper basket
  2. Upper impeller
  3. Lower impeller
  4. Silverware basket (depends on model)
  5. Door
  6. Rating Label
  7. Control panel
  8. Detergent dispenser
  9. Lower basket
  10. Filters
  11. Salt reservoir lid
  12. Upper basket rail
  13. Upper cutlery basket (depends on model)
  14. Tabletop (depends on model)
  15. Fan drying system (depends on model)

Technical specifications

CE Compliance to standards and test data / EC declaration of conformity This product complies with the following EU directives; Development, production and sales stages of this product comply with the safety rules included in all pertaining European Community regulations. 2014/35/EU, 2014/30/EU, 93/68/EC, IEC 60436/DIN 44990, EN 50242

Power input 220-240 V, 50 Hz (see rating label)
Total power consumption 1800-2100 W (see rating label)
Heater power consumption 1800 W (see rating label)
Total current (depends on the model) 10 A (see rating label)
Drain pump power consumption 30 W (see rating label)
Water pressure 0.3 -10 bar (= 3 - 100 N/cm2)= 0.03-1.0 Mpa)

Defy DDW 240 - Technical specifications - 1

Technical specifications may be changed without prior notice to improve the quality of the product.

Defy DDW 240 - Technical specifications - 2

Figures in this manual are schematic and may not match the product exactly.

Defy DDW 240 - Technical specifications - 3

Values stated on the markings of the product or in the printed documents accompanying the product are obtained in the laboratory on basis of the relevant standards. Depending on operational and environmental conditions of the product, these values may vary.

Fan drying system

(depends on model)

Fan drying system ensures efficient drying of your dishes.

It is normal to hear a different sound than that of washing cycle during fan operation.

Note for test institutions:

Data required for performance tests shall be provided upon request. Requests can be e-mailed to the following address:

dishwasher@standardloading.com

Do not forget to provide the code, stock and serial numbers of the product to be tested in your request e-mail along with your contact information. Code, stock and serial numbers of the product may be found on the type label attached to the side wall of the door.

3 Installation

Refer to the nearest Authorised Service Agent for installation of your product. To make the product ready for use, make sure that the electricity, tap water supply and water drainage systems are appropriate before calling the Authorised Service Agent. If they are not, call a qualified technician and plumber to have any necessary arrangements carried out.

Defy DDW 240 - Installation - 1

Preparation of the location and electrical, tap water and waste water installations at the place of installation is the customer's responsibility.

Defy DDW 240 - Installation - 2

Installation and electrical connections must be carried out by the Authorised Service Agent. Manufacturer shall not be held responsible for damages arising from processes carried out by unauthorised persons.

Defy DDW 240 - Installation - 3

Prior to installation, visually check if the product has any defects on it. If so, do not have it installed. Damaged products cause risks for your safety.

Defy DDW 240 - Installation - 4

Make sure that the water inlet and discharge hoses are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.

When placing the product, pay attention not to damage the floor, walls, piping, etc. Do not hold the product by its door or panel to move it.

Appropriate installation location

  • Place the product on a solid and flat floor that has sufficient load carrying capacity! The product must be installed on a flat surface in order for the door to be closed comfortably and securely.
  • Do not install the product at places where temperature may fall below 0^ C .
  • Place the product at least 1 cm away from the edges of other furniture.
  • Place the product on a rigid floor. Do not place it on a long pile rug or similar surfaces.

Defy DDW 240 - Appropriate installation location - 1

Do not place the product on the power cable.

  • Make sure that you select a location that will allow you to load and unload the dishes in a fast and comfortable manner.
    • Install the product in a place close to the tap and the drain hole. Select the installation location by considering that it will not be changed after the connections are made.

Connecting water supply

Defy DDW 240 - Connecting water supply - 1

We recommend attaching a filter on the house/apartment supply water inlet to protect the machine from damages that may arise from impurities (sand, dirt, rust, etc.) coming from the urban water supply system or from your own water system as well as to prevent complaints such as yellowing or sludge accumulation at the end of washing.

Permitted water temperature: up to 25°C (60°C for products equipped with Aquasafe+; please refer to Aquasafe+ section)

The dishwasher may not be connected to open warm water devices or flow-through water heaters.

  • Do not use old or used water inlet hose on the new product. Use the new water inlet hose supplied with the product.
  • Connect the water inlet hose directly to the water tap. Pressure coming from the tap should be minimum 0.3 and maximum 10 bars. If the water pressure exceeds 10 bars, a pressure relief valve should be installed in between.
  • Open the taps completely after making the connections to check for water leaks.

Defy DDW 240 - Permitted water temperature: up to 25°C (60°C for products equipped with Aquasafe+; please refer to Aquasafe+ section) - 1

Use a screw-on hose connector to connect the water inlet hose to a water tap with a 34 inch external thread. If required, use a filter insert to filter deposits from the pipes.

3/4" min 10

3/4" 1/2" CH DK S N SF 3/4"

Defy DDW 240 - Permitted water temperature: up to 25°C (60°C for products equipped with Aquasafe+; please refer to Aquasafe+ section) - 4

For your safety, close the water inlet tap completely after the washing programme is over.

Connection to the drain

Water discharge hose can directly be

connected to the drain hole or sink's drainage. The length of this connection must be min. 50 cm and max. 100 cm from the floor. A discharge hose longer than 4 meters causes dirty washing.

Attach the water discharge hose to the drainpipe without bending it. Tightly fix the water discharge hose to the drainpipe in order to prevent any dislocation of the water discharge hose during operation of the product.

Defy DDW 240 - Connection to the drain - 1

natural_image Diagram of a mechanical assembly with a tool and bracket (no text or symbols)

Defy DDW 240 - Connection to the drain - 2

natural_image Simple line drawing of a pipe fitting with a clip, no text or symbols present

Diagram illustrating a hand holding a small object with a warning symbol and clockwise arrow indicating rotation or adjustment.

max 1000 min 500 b min 120 min 300

Defy DDW 240 - Connection to the drain - 5

Drainpipe must be connected to the sewage system and it should not be connected to any surface water.

Adjusting the feet

If the door of the product cannot be closed properly or if the product swings when you push it slightly, then you need to adjust the feet of the product. Adjust the feet of the product as illustrated in the installation manual supplied with the product.

Aquasafe+

(depends on model)

The Aquasafe+ system protects against water leaks that may occur at the hose inlet. Water contact with the valve box of the system must be avoided to prevent damage to the electrical system. If the Aquasafe+ system is damaged, unplug the product and call the Authorised Service Agent.

Defy DDW 240 - Aquasafe+ - 1

As the hose set contains electrical connections and assemblies, never shorten or lengthen the hose with extension hoses.

Defy DDW 240 - Aquasafe+ - 2

natural_image Technical illustration of a mechanical component with threaded base and flanged top (no text or symbols)

Defy DDW 240 - Aquasafe+ - 3

Dishwashers door must be aligned properly otherwise hot steam can escape! Danger of serious burns, other injury or may damage furniture.

Electrical connection

Connect the product to a grounded outlet protected by a fuse complying with the values in the "Technical specifications" table. The manufacturer shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

- Connection must comply with national

regulations.

- Power cable plug must be within easy reach after installation.

Defy DDW 240 - Electrical connection - 1

Unplug the product after the washing programme is over.

- The voltage and allowed fuse or breaker protection are specified in the "Technical specifications" section. If the current value of the fuse or breaker in the house is less than 16 Amps, have a qualified electrician install a 16 Amp fuse. - The specified voltage must be equal to your mains voltage. - Do not make connections via extension cables or multi-plugs.

Defy DDW 240 - Electrical connection - 2

Damaged power cables must be replaced by the Authorised Service Agent.

Defy DDW 240 - Electrical connection - 3

If your dishwasher is equipped with internal illumination, lamp should only be replaced by the Authorised Service Agent in case of failures that may occur on the lamp.

Defy DDW 240 - Electrical connection - 4

If the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent! There is the risk of electric shock!

Initial use

Before starting to use the product, make sure that all preparations are made in accordance with the instructions in sections "Important safety instructions" and "Installation".

- To prepare the product to do the dishes, perform first operation in the shortest programme with detergent while the machine is empty. During the initial use, fill the salt reservoir with 1 litre of water prior to filling it with salt.

4 Preparation

Defy DDW 240 - Preparation - 1

There might be a small amount of water left in the product after factory quality control tests. This has no harm on the product.

Tips for energy saving

Following information will help you use the product in an ecological and energy-efficient manner.

Wipe away any coarse food remnants on the dishes before putting them in the product.

Operate the product after filling it completely.

When selecting a programme, consider the table of "Programme data and average consumption values".

Do not put more detergent than suggested on the detergent package.

Water softening system

The product is equipped with a water softening system which reduces the hardness of incoming water. This system softens the supply water to a level that will allow washing the dishes with the required quality.

Defy DDW 240 - Water softening system - 1

The mains water hardness must be softened if it is over 7°dH. Otherwise, hardness ions will accumulate on the dishes that are washed and may affect the washing, rinsing and drying performances of the machine.

Adjusting the water softening system

Cleaning, rinsing and drying performance of your dishwasher will increase when water softening system is adjusted properly.

Adjust the new water hardness level according to the Water hardness level instruction in this booklet.

Use the test strip supplied with the product according to the steps given below to determine hardness level of your supply water.

aDefy DDW 240 - Adjusting the water softening system - 1Remove the test strip from the packet.bDefy DDW 240 - Adjusting the water softening system - 2Turn on the tap and let the water run for about a minute.cDefy DDW 240 - Adjusting the water softening system - 3Hold the test strip in the water for about a second.cDefy DDW 240 - Adjusting the water softening system - 4Remove the test strip from the water and shake it.eDefy DDW 240 - Adjusting the water softening system - 5Wait for 1 minute.fThe test strip shows you the hardness level.

After the determination of the water hardness:

  1. While the Program Selection Knob is "Off", press and hold the Start / Pause / Cancel key and rotate the Program Selection Knob one step clockwise and keep the Start / Pause / Cancel key pressed for 3 seconds; the machine shall switch to regeneration setting mode after this period.
  2. The regeneration level in the memory is illuminated for 5 seconds when you enter the regeneration setting mode.
  3. For setting a new Water Hardness Level, bring the Program Selection Knob to the proper position for the hardness level of your mains water. (See Water Hardness Level Setting Table)
  4. Press the Start / Pause / Cancel key to record the selected setting in the memory.
  5. Bring the Program selection knob to "Off" position.

Defy DDW 240 - After the determination of the water hardness: - 1

Water hardness level setting table

Hardness LevelEnglish Hardness °dEGerman Hardness °dHFrench Hardness °dFLevel of program selection knob *Water Hardness Level Indicator
0. Level0-5 0-4 0-8 1The Washing light on the panel illuminates.
1. Level6-9 5-7 9-13 1
2. Level10-15 8-1214-22 2The Drying light on the panel illuminates.
3. Level16-19 13-1523-27 3The End light on the panel illuminates.
4. Level20-24 16-1928-34 4The Washing, Drying and End lights on the panel illuminate.
5. Level25-62 20-5035-90 5The Washing, Drying and End lights on the panel flashes with intervals of 1 second.

After determining hardness level of the supply water:

If the hardness level of the supply water is above 90 °dF or if you are using well water, then it is recommended to use water purification devices and special filters. If the hardness level of the supply water is below 13°dF, there is no need to use salt in your dishwasher. If this is the case, "No Salt Warning Indicator" (if any) illuminates continuously on the panel of your machine. If the water hardness level adjustment is set to level 1, the "No salt warning indicator" will illuminate continuously although it is not necessary to use salt. If you use salt under this condition, salt will not be consumed and the Salt indicator will not illuminate.

Defy DDW 240 - After the determination of the water hardness: - 2

If you move your house, it is necessary to readjust water hardness level of your machine by considering the information given above according to the hardness level of the supply water in your new location. Your machine will display the most recently adjusted water hardness level.

Adding salt

Water softening system needs to be regenerated in order for the product operates with the same performance continuously. Dishwasher salt is used for this purpose.

Defy DDW 240 - Adding salt - 1

Use only special softening salts produced particularly for the dishwashers in your machine.

Defy DDW 240 - Adding salt - 2

It is recommended to use granule- or powder-formed softening salts in the water softening system. Do not use salts that do not completely dissolve in water such as table salt or rock salt. Otherwise the performance of the system may deteriorate in time.

Defy DDW 240 - Adding salt - 3

Salt reservoir will be filled with water when you start the product. For this reason, add salt before operating the machine.

  1. Firstly, take the lower basket out to add softening salt.
  2. Turn the salt reservoir lid counterclockwise to open it (A).

Defy DDW 240 - Adding salt - 4

natural_image Mechanical device with rotating component and mechanical parts (no visible text or symbols)
  1. Add 1 litre of water to salt reservoir of your machine only in initial use.
  2. Fill the salt reservoir with salt by using the salt funnel (D). To speed up dissolution rate of salt in water, stir it with a spoon.

Defy DDW 240 - Adding salt - 5

natural_image Close-up of a hand pouring liquid into a funnel-shaped container on a machine (no visible text or symbols)

Defy DDW 240 - Adding salt - 6

You can put about 2 kg of softening salt into the salt reservoir.

  1. Replace the lid and tighten it when the reservoir is full.

Defy DDW 240 - Adding salt - 7

You need to add salt right before starting the machine. Thus, the overflowing salty water will be flushed immediately, preventing the risk of corrosion in machine. In cases where you would not start washing immediately, run your machine empty in the shortest program.

Defy DDW 240 - Adding salt - 8

Since different salt brands in the market have different particle sizes and since the water hardness may vary, dissolution of the salt in water may take a couple of hours. Therefore, Salt Indicator remains on for a while after adding salt into the machine.

Detergent

You can use powder, liquid/gel or tablet detergents in the machine.

Defy DDW 240 - Detergent - 1

Only use in the machine the detergents produced particularly for use with dishwashers. We recommend you not use detergents that contain chlorine and phosphate as they are harmful for the environment.

Adding detergent

Defy DDW 240 - Adding detergent - 1

Pay attention to the warnings on the detergent packaging to get better washing and drying results. Contact the manufacturer of the detergent for further questions.

Defy DDW 240 - Adding detergent - 2

Do not put solvents into the detergent dispenser. There is the risk of explosion!

Put the detergent into the detergent dispenser just before operating the machine as illustrated below.

  1. Push the latch to right to open the detergent dispenser lid (A).

Defy DDW 240 - Adding detergent - 3

natural_image 3D rendering of a device casing with labeled component A, showing internal structure and no visible text or symbols
  1. Put suggested amount of powder, liquid/gel or tablet detergent in the reservoir.

Defy DDW 240 - Adding detergent - 4

Inside the detergent dispenser there are level markings that help you use appropriate amount of powder detergent. When brimful, detergent dispenser will contain 45 cm ^3 of detergent. Fill detergent up to 15 cm ^3 or 25 cm ^3 level marks in the detergent dispenser according to fullness of the machine and/or soiling degree of the dishes. One tablet is enough if you are using detergent tablets.

25 cm³ 15 cm³

  1. Push the lid of the detergent dispenser to close it. A "click" will be heard when the lid is closed.

1 2 3

i Use powder or liquid/gel detergent in short programmes without prewash since the solubility of the tablet detergent changes depending on the temperature and time.

Tablet detergents

In addition to the conventional tablet detergents, there are also commercially available detergent tablets that show water softening salt and/or rinse aid effect. Some types of these detergents contain special-purpose components such as glass and stainless steel protectors. These tablets show their effects up to a certain water hardness level (21°dH). Water softening salt and rinse aid must also be used together with the detergent if the water hardness level is above the mentioned level.

iThe best washing performance in dishwashers is obtained by using detergent, rinse aid and water softening salt individually.
iObserve the instructions of the detergent manufacturer on the package when using tablet detergents.
iContact the detergent manufacturer if your dishes are wet and/or if you notice limescale spots particularly on your glasses after the washing programme is over when using a tablet detergent.

When you switch to powder detergent from tablet detergent:

  1. Make sure that salt and rinse aid reservoirs are full.
  2. Set the water hardness to the highest level and perform an empty run.
  3. After the empty washing cycle, review the user manual and readjust the water hardness level so as to suit the water supply.
  4. Make the appropriate rinse aid settings.

Rinse aid

Defy DDW 240 - Rinse aid - 1

The rinse aid used in dishwashers is a special combination that aims to increase drying efficiency and prevent water or lime stains on the washed items. For this reason, care must be paid to have rinse aid in the rinse aid reservoir and to use rinse aids produced specially for dishwashers only.

  1. Open the lid of the rinse aid reservoir with the help of the latch.

Defy DDW 240 - Rinse aid - 2

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  1. Fill the reservoir until "MAX" level.

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  1. Slightly press the point (B) of the reservoir lid to close it.

Defy DDW 240 - Rinse aid - 4

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  1. If there are stains on tableware items after washing, level must be increased and if there is a blue trace after wiping them by hand, it must be decreased. This is set to position 3 as factory default.

Defy DDW 240 - Rinse aid - 5

The rinse aid adjustment is described under "Adjusting the amount of rinse aid" in the section for operating the machine.

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Wipe clean any spilled rinse aid outside the reservoir. Rinse aid that spilled accidentally will cause foaming and it will eventually decrease washing performance.

Items not suitable for washing in the dishwasher

  • Never wash dishes soiled by cigarette ash, candle remnants, polish, dyestuff, chemicals, etc. in your dishwasher.
  • Do not wash silverware and cutlery with wooden or bone stems, glued pieces, or pieces that are not resistant to heat, as well as copper and tin-plated containers in the dishwasher.

Defy DDW 240 - Items not suitable for washing in the dishwasher - 1

Decorative prints of chinaware as well as aluminium and silver items may get discoloured or tarnished after washing in the dishwasher just as it happens in handwashing as well. Some delicate glass types and crystals may become dull in time. We strongly recommend you to check if the tableware you are going to purchase is suitable for washing especially in the dishwasher.

Placing the dishes into the dishwasher

You can use your dishwasher in the optimum way with respect to energy consumption and washing and drying performance only if you place the dishes in an orderly way.

  • Wipe away any coarse food remnants (bones, seeds, etc.) on the dishes before placing them in the dishwasher.
  • Place thin, narrow pieces in the middle sections of baskets if possible.
  • Place the heavily soiled and bigger items in the lower basket and smaller, delicate and light items in the upper basket.
  • Place the hollowed dishes such as bowls, glasses and pans upside down in the dishwasher. Thus, accumulation of water in deep hollows is prevented.

Warning symbol with exclamation mark inside triangle, commonly used for safety alerts

To prevent possible injuries, always place the sharp and pointed dishes such as service fork, bread knife, etc. upside down so as their pointed ends will face down or they will lie horizontally in the dish basket.

Unload dishes in the lower basket first and then the dishes in the upper basket.

Suggestions for loading the dishwasher
Defy DDW 240 - Placing the dishes into the dishwasher - 2

natural_image Illustration of a basket containing various kitchen utensils and food items, labeled 'Lower basket' (no text or symbols on the diagram itself)

Improper Loading Of Dishware
Defy DDW 240 - Placing the dishes into the dishwasher - 3

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Defy DDW 240 - Placing the dishes into the dishwasher - 4

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Defy DDW 240 - Placing the dishes into the dishwasher - 5

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Improper Loading Of Dishware
Defy DDW 240 - Placing the dishes into the dishwasher - 6

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Defy DDW 240 - Placing the dishes into the dishwasher - 7

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Cutlery basket

(depends on model)

Cutlery basket is designed to wash your dishes such as knife, fork, spoon, etc. in an efficient manner.

Since the cutlery basket can be moved (A, B), you can create more space while placing your dishes in the lower basket and free up space for your dishes of different sizes.

Defy DDW 240 - Cutlery basket - 1

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Cutlery basket

(depends on model)

Cutlery basket is designed to wash your dishes such as knife, fork, spoon, etc. in an efficient manner.

Since the cutlery basket can be moved (A, B), you can create more space while placing your dishes in the lower basket and free up space for your dishes of different sizes..

Defy DDW 240 - Cutlery basket - 1

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natural_image Illustration of hands assembling a wire rack into a container with arrows indicating assembly or movement (no text or symbols present)

Collapsible lower basket tines

(depends on model)

There are foldable tines (A) located at the lower basket of the machine are designed for an easier placement of large pieces such as pans, bowls, etc. You can create larger spaces by folding each tines individually or all of them at once.

1 2 3 4 A

To bring the collapsible tines into horizontal position, grab the tines from mid position and push them in the directions of arrows (B). To bring the tines back to vertical position, just lift them up. Collapsible tines will click into the latch again (C).

Defy DDW 240 - Collapsible lower basket tines - 2

natural_image 3D wireframe diagram of a vehicle storage or parking system with internal components and directional arrows, labeled B and C (no text or symbols on the diagram itself)

Defy DDW 240 - Collapsible lower basket tines - 3

Bringing the tines to the horizontal position by holding them from the tips may cause them to bend. Therefore, it will be appropriate to bring the tines in the middle to horizontal or vertical position by holding them from their stems and pushing in the direction of arrow.

Collapsible lower basket tines

(depends on model)

There are foldable tines (A) located at the lower basket of the machine are designed for an easier placement of large pieces such as pans, bowls, etc. You can create larger spaces by folding each tines individually or all of them at once.

1 2 3 4 5 6 7 8 A

To bring the collapsible tines into horizontal position, grab the tines from mid position and push them in the directions of arrows (B). To bring the tines back to vertical position, just lift them up. Collapsible tines will click into the latch again (C).

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natural_image Diagram of a shopping cart with directional arrows indicating movement, showing internal components and a close-up inset labeled C (no text or symbols present)

Defy DDW 240 - Collapsible lower basket tines - 3

Bringing the tines to the horizontal position by holding them from the tips may cause them to bend. Therefore, it will be appropriate to bring the tines in the middle to horizontal or vertical position by holding them from their stems and pushing in the direction of arrow.

Tray Wash Supports

(depends on model)

Use the supports to wash trays in the bottom basket.

See the Auxiliary functions section for appropriate programme and function selection.

Defy DDW 240 - Tray Wash Supports - 1

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SoftTouch Accessory

(depends on model)

The SoftTouch Accessory found in the lower basket of your machine enables a safe washing for your fragile glasses.

Defy DDW 240 - SoftTouch Accessory - 1

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Lower Basket Glass Holder

(depends on model)

Lower Basket Glass Holder found in the lower basket of your machine enables a safe washing for your oversized and tall glasses.

Defy DDW 240 - Lower Basket Glass Holder - 1

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Lower basket multipurpose / height adjustable service rack

(depends on model)

This accessory located at the lower basket of your machine allows you to easily wash pieces such as extra glasses, long ladles and bread knives.

Defy DDW 240 - Lower basket multipurpose / height adjustable service rack - 1

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Defy DDW 240 - Lower basket multipurpose / height adjustable service rack - 2

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Defy DDW 240 - Lower basket multipurpose / height adjustable service rack - 3

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Defy DDW 240 - Lower basket multipurpose / height adjustable service rack - 4

You may use the racks as required by moving them to lower or upper position, or close them to create a wider space in your lower basket.

Defy DDW 240 - Lower basket multipurpose / height adjustable service rack - 5

Make sure that the impeller does not touch the dishes you placed on the racks.

To close the racks:

  1. Fold the rack (A).
  2. Slide the rack up (B).
  3. Put the rack in vertical position (C).
  4. Slide the rack down and lock it by the tabs (D).

A B C D D D

Defy DDW 240 - Lower basket multipurpose / height adjustable service rack - 7

You may open the racks in the same process in reverse order.

To adjust the height of the racks:

  1. Fold the rack (E).
  2. Slide the rack up (F).
  3. Open the rack at the desired level (G).

E G F

Lower basket bottle wire

(depends on model)

The bottle wire is designed for easier washing of long pieces with wide mouths. You may take out the bottle wire from the basket when not in use by pulling it out from both sides (H).

H

Defy DDW 240 - Lower basket bottle wire - 2

natural_image Pure electrical circuit lines without any symbols

Upper basket height adjustable rack

(depends on model)

Use the lower and upper parts of the height adjustable racks in the upper basket of the machine by sliding them down or up according to the heights of the glasses, cups or etc. (A, B, C).

Defy DDW 240 - Upper basket height adjustable rack - 1

natural_image Diagram of a conveyor belt system with rotating components and structural framework (no text or labels)

C B A

Upper basket multipurpose service rack

(depends on model)

This accessory located at the upper basket of your machine allows you to easily wash pieces such as extra long ladles and bread knives.

Defy DDW 240 - Upper basket multipurpose service rack - 1

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You can lift up the upper basket multipurpose service rack to remove it if you do not want to use it.

Defy DDW 240 - Upper basket multipurpose service rack - 2

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If you want to use the upper basket multipurpose service rack again, you can easily attach it to the side section of your upper basket.

Defy DDW 240 - Upper basket multipurpose service rack - 3

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Adjusting the height of the upper basket

(depends on model)

The upper basket height adjustment mechanism has been designed for you to create large spaces in the lower or upper sections of your machine depending on your needs by adjusting the height in the upper or lower direction while your basket is empty or loaded.

Thanks to this mechanism, you can use your basket in three different positions, namely lower, middle and upper positions (1, 2, 3).

  1. To raise your basket, hold the upper basket wires with both hands while the basket is in the lowermost position and pull them up (A).
  2. You will hear a "Click" from the right and left mechanisms, indicating that the basket has reached the next level. Release the basket.

Repeat the process if the height is not sufficient.

1 2 3 A

To lower the basket, while it is in the uppermost position;

  1. Hold the upper basket wires with both hands, slightly lift up the basket and simultaneously push and release the latches shown in the figure (B).
  2. Lower the basket from its current position to the lower one.
  3. Release the basket after it has reached one level down.

Repeat the process if the height is not sufficient.

Technical diagram showing a hand operating a mechanical assembly with labeled component B and directional arrow

The movement mechanism may not function properly if the upper basket is overloaded or if the weight distribution is not balanced. In heavier conditions, there is the risk of falling one level down.
iMake sure that the adjustment mechanism has the same positions on the right and left sides of the upper basket.

Preparation

Adjusting the height of the upper basket

(depends on model)

Upper basket height adjustment mechanism is designed so that you can create wide spaces on the upper or lower compartment of the machine by adjusting the basket upwards or downwards either while it is empty or full.

Thanks to this mechanism, you may use your basket in three different positions, namely lower, center or upper positions. To lower the basket, perform the following while the basket is at uppermost position;

  1. Hold the wires of the upper basket and raise the handle of the mechanism upwards as shown in the figure (A).
  2. Lower the basket to the next lower position.
  3. Release the basket when it catches on to the next lower position.

Repeat the same operation if the height is not adequate.

Diagram showing a hand interacting with a mechanical component, labeled with parts 1, 2, and 3, and an arrow pointing to part A.

  1. To raise the basket, hold the wires of the basket and pull the basket upwards with both hands while the basket is at the lowermost position (B)
  2. Release the basket when it catches on to the next upper position with a "Click" that may be heard from the right and

left mechanisms.

Repeat the same operation if the height is not adequate.

B 1 2 3

The movement mechanism may not work properly when the upper basket is overloaded or when the load is unbalanced. And it may fall to the next lower position in heavier conditions.
i Ensure that the adjustment mechanisms on the right and left of the upper basket are aligned.

Preparation

Upper basket multi-function service rack

(depends on model)

Thanks to the upper basket multi-function service rack on the upper basket of your appliance, you may load and wash long service-ware and kitchen-ware easily. Also, the wineglass securing compartments available on the front side of this accessory allows easier placing of the stemware with proper sizes on the upper basket.

Defy DDW 240 - Upper basket multi-function service rack - 1

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You may remove the upper basket multi-function service rack by lifting it upwards when you do not want to use it.

Defy DDW 240 - Upper basket multi-function service rack - 2

natural_image Diagram of a grid-patterned structure with an upward arrow, no text or symbols present

You may reinstall the upper basket multi-function service rack on the side of your upper basket easily to use it again.

Defy DDW 240 - Upper basket multi-function service rack - 3

natural_image Diagram of a grid-patterned structure with vertical supports and a downward arrow, no readable text or symbols present.

Tray Washing Support

(depends on model)

You may use the tray washing supports if you want to wash a tray on your lower basket.

Refer to the Additional Functions section to select the proper program and function.

You may fold this part when it is not used to facilitate the placement of your dishes.

Defy DDW 240 - Tray Washing Support - 1

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You may also remove the part when required as shown in figures 1 and 2.

The tray washing supports shall be removed as shown in figures 1 and 2 for performance inspection tests that shall be performed as per the standards.

Collapsible upper basket wires

(depends on model)

You can use collapsible wires when you need a larger space for your dishes in the upper basket of your machine.

To bring the collapsible wires into horizontal position, grab the wire from the middle position and push them in the direction of arrow in the figure. Place your larger dishes into the area created. To bring the wires back to vertical position, just lift them up.

Defy DDW 240 - Collapsible upper basket wires - 1

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Defy DDW 240 - Collapsible upper basket wires - 2

Bringing the wires to the horizontal position by holding them from the tips may cause them to bend. Therefore, hold the wires from their stems while bringing them to the horizontal or vertical positions.

Height setting with empty basket

(depends on model)

In this model, the height setting of the upper basket may be changed using the wheels which are mounted at two different heights.

Release the latches on both the right and left tracks of the upper basket by pushing them outwards.

Pull the basket out completely.

Place the basket back into the tracks at the desired height.

Push the latches back into the correct position.

Defy DDW 240 - Height setting with empty basket - 1

natural_image Illustration of a hand inserting a cable into a wire mesh component, showing a curved arrow indicating rotation (no text or symbols present)

Defy DDW 240 - Height setting with empty basket - 2

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Ceiling cutlery basket

(depends on model)

Ceiling cutlery basket is designed to wash your cutlery items such as forks, spoons and etc. by placing them between the bars on the basket.

Defy DDW 240 - Ceiling cutlery basket - 1

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Defy DDW 240 - Ceiling cutlery basket - 2

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In models with partial movement feature, pushing the bar (1) on the handle enables the central tray of the basket to get to the lower position and the system gets unlocked. Thus right and left side trays can be used as moving parts.

The free space enabled by the side trays allows long parts to be loaded in the upper basket.

Defy DDW 240 - Ceiling cutlery basket - 3

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Defy DDW 240 - Ceiling cutlery basket - 4

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When the central tray is in the lower position, you can load long/high items such as coffee cups, ladles, etc. on the tray. When the side trays lean on two side walls, the handle can be pulled to allow the central tray to rise and the system to be locked.

Ceiling cutlery basket

(depends on model)

Ceiling cutlery basket is designed to wash your cutlery items such as forks, spoons and etc. by placing them between the bars on the basket.

Defy DDW 240 - Ceiling cutlery basket - 1

natural_image 3D rendering of a rectangular metal tray with grid patterns, shown with an inset close-up of a mechanical component (no text or symbols visible)

5 Operation of the product

1 234567 a b c 8 9101112

  1. On-Off / Program Selection knob
  2. Rinse aid ( * indicator
  3. Low salt (WARNING indicator
  4. Half load indicator
  5. Delay indicator
  6. Child Lock Indicator
  7. On/Off Control light
  8. Program Monitoring Indicator
    a) Washing Indicator
    b) Drying Indicator
    c) Program Ended Indicator
  9. Start / Hold / Cancel key
  10. Delay function key / Child Lock Key 3 sec
  11. Half Load function / Tablet detergent function 3 sec
  12. Tablet detergent indicator
Programme Data and Average Consumption Values Table
Programme number12345
Programme nameEco * IntensiveClean&DryQuick&DryMini (#)
Cleaning temperature50 °C 70 °C 65 °C60 °C 35 °C
Degree of SoilingSuitable for washing dishes with normal amount of soil. It is the most efficient program in terms of combined power and water consumption. This is used for assessing the compliance with EU's eco-design directive.Suitable for heavily soiled dishes, pots and pans.Daily washing programme for normally soiled dishes.Daily washing programme for normally soiled dishes in the fastest way.Suitable for lightly soiled daily dishes that are scraped or pre-cleaned.
Medium High Medium Low
Prewash+++--
Wash+++++
Dry++++-
Duration (min)210 118 120 58 30
Water (l)11,4 15,8 14,010,0 10,4
Energy (kWh)0,92 1,65 1,381,2 0,8

Loading Capacity: 13
The consumption values shown in the table were determined under standard conditions. Differences may therefore occur under practical conditions. * Reference programme for testing institutes. The tests in accordance with EN 50242/60436 must be carried out with a full water softener salt dispenser and a full rinse aid reservoir, and using the test programme. The values given for programmes other than Eco 50°C programme are indicative only. (#) Additional functions might cause changes in programme durations.

Auxiliary functions

Washing programmes of your dishwasher are designed to obtain the best cleaning effect, considering the type of the soiling, soiling degree and properties of the dishes to be washed.

Auxiliary functions are provided in order to enable you to save time, water and energy and to perform a more comfortable washing with conditions specific to you.

Defy DDW 240 - Auxiliary functions - 1

Auxiliary functions may cause changes in the programme duration.

Defy DDW 240 - Auxiliary functions - 2

Auxiliary functions are not suitable for all washing programmes. Indicator of the auxiliary function that is not compatible with the programme will not be active.

To add auxiliary function to the programme:

  1. Select the desired washing programme by pressing the programme selection key.
  2. In the selected washing programme, if auxiliary function is selected, its symbol will be displayed on the screen. If the function key is pressed again, the symbol will disappear and selection is cancelled.

Keys

On-Off / Program Selection knob

When you select a program with the On-Off / Program Selection knob, On Warning control light is illuminated, and it is turned off when you bring the knob to Off position.

Start / Pause / Cancel key

Used for starting, holding or cancelling the selected program.

Time Delay key

It is used to set the time delay duration.

Preparation of the machine

  1. Open the door of the dishwasher.
  2. Load your dishes as described in the user manual.
  3. Ensure that lower and upper propellers are rotating freely.
  4. Add adequate amount of detergent in the detergent compartment.
  5. Inspect whether low salt and low rinse aid indicators are illuminated; and add salt and/or rinse aid if required.
  6. Close the door of the dishwasher.

Program selection

  1. Turn on your dishwasher with the On-Off / Program Selection knob.
  2. Select the proper washing program for your dishes considering the program information and average consumption values table.
  3. Select the program you have determined with the program selection knob.

Half Load function

(depends on the model)

It is used to operate the machine without loading it completely.

  1. Load your dishes in the machine as you like.
  2. Turn the machine on with On/Off key.
  3. Select the desired programme and press the Half Load key.
  4. Start the programme by pressing Start / Pause / Cancel key.

Defy DDW 240 - Half Load function - 1

With the Half Load function you can save both water and power while using the lower and upper baskets of the machine.

Tablet detergent function

(depends on model)

Allows to obtain a better drying performance from the multi-purpose detergents called as all in one detergents such as 2in1, 3in1, 4in1, 5in1 and etc., depending on the hardness level of the tap water.

Defy DDW 240 - Tablet detergent function - 1

If you have used the Tablet features during the last washing programme you used, Tablet function will remain active in the next washing programme you will select.

Defy DDW 240 - Tablet detergent function - 2

Tablet Detergent function may cause change in the programme duration.

Child (Key) Lock

(Depends on the Model)

You may prevent other persons from affecting and changing the program flow and delay time during the operation of the machine.

To activate the child lock:

  1. Press and hold the Child (Key) Lock key for three seconds.
  2. Child (Key) Lock indicator is illuminated and the key lock shall be activated.

i Child Lock prevents changing of the selected functions and deactivates the Start / Hold / Cancel key.
i Child lock does not lock the door of the machine.
i Child lock automatically deactivates if you turn off your machine with the On-off key.

To cancel the child lock:

  1. Press and hold the Child (Key) Lock key for three seconds.
  2. Child (Key) Lock indicator shall be turned off and the key lock shall be cancelled.

Adjusting the amount of rinse aid

  1. While the Programme Selection Knob is in "Off" position, press and hold the function key and turn the Programme Selection Knob clockwise by one level, keeping the function key pressed for 2 seconds. At the end of this time, the machine will enter the rinse aid adjustment mode.
  2. Once the machine has entered the rinse aid adjustment mode, the stored rinse aid level will be shown on the programme follow-up LEDs for 5 seconds.

  3. For the new Rinse Aid setting, set the Programme Selection Knob to the relevant position.

  4. Press Start / Pause / Cancel key for once to store the level you have selected.
  5. When you set the Programme Selection Knob to the "Off" position again, the machine will enter the normal mode.
Rinse Aid AmountPosition of program selection knobRinse Aid Adjustment Indicator
1 dose of rinse aid is dispensed.1● Washing lamp○ on the panel will○ illuminate.
2 doses of rinse aid are dispensed.2● Drying lamp on○ the panel will○ illuminate.
3 doses of rinse aid are dispensed.3● End lamp on○ the panel will○ illuminate.
4 doses of rinse aid are dispensed.4● Washing, Drying● and End lamps● on the panel will illuminate.
No rinse aid dispensed in washing programme.5★★ Washing, Drying★★ and End lamps★★ on the panel will flash at 1-second intervals.

Programming the Washing Period

Time Delay key

You may delay the start time of the program up to 9 hours with the Delay key. Press the Start / Pause / Cancel key after delaying. Program starts automatically when the delay period is over.

With each press on the Delay key, 3-6-9 hours indicators start to flash. When you press the Start / Pause / Cancel key while the delay indicator you have selected is flashing, the delay indicator illuminated

continuously and the count down starts. When the delay period is over, the delay indicator is turned off and the washing program you have selected starts.

The delay indicators are turned off if you press the Delay key while the 9-hour delay lamp is flashing. When you press the Start / Pause / Cancel key while the delay indicators are off, the program you have selected shall start without delay.

You may monitor the remaining time on the delay from the delay indicators. For example: When you select the 9-hour delay option, 6-hour indicator shall start to illuminate when the remaining time for the start of washing program is 6 hours.

To cancel the delay function:

When you press the Start / Pause / Cancel key for 3 seconds while the delay function is active, the delay process shall be cancelled.

Starting of the program

Press the Start / Pause / Cancel key to start your machine after selecting the program and additional functions.

Machine softens the water as per the hardness of the mains water. The washing period may differ due to the water softening process. Moreover, program period may also change while the program is being executed as a result of the room temperature, mains water temperature and the amount of dishes.

i Care to avoid opening of the door while the machine is being operated. If you need to open the door, stop the machine by pressing the Start / Pause / Cancel key. Then open the door of

the machine. Be careful as steam may come out when you open the door of the machine. Press the Start / Pause / Cancel key again after closing the machine door. Program shall be resumed.

To ensure that the water remaining on the dishes and inside the machine is completely drained and that the water softener is removed after rinsing operation, your machine resumes operation at drying cycle after keeping silent for a while.

Monitoring of Program

You may monitor the current program step of the program you have selected from the program step monitoring indicators on the control panel.

If the drying indicator is illuminated, machine shall perform drying silently for approximately 30 to 60 minutes. After this period, the drying indicator is turned off and End indicator shall be illuminated. The End light is illuminated when the washing program you have selected is complete.

Cancelling the program

  1. Press the Start / Pause / Cancel key for 3 seconds to cancel the program.

  2. Release the key when Washing and Drying indicators start to flash. The water inside the machine shall be drained within 45 seconds. Program shall be cancelled when the Washing and Drying indicators are turned off and End indicator is illuminated. Then, you may select a new program and start it.

Detergent or rinse aid may remain inside the machine and/or the dishes

being washed as per the step of the program you have cancelled.

When the Program Selection Knob is brought to "Off" position, the washing program is ended and machine becomes ready for selection of program again. Water and detergent may remain inside the machine if the washing is ended in such a way.

Low Salt Warning indicator

Check the low salt warning indicator to determine if the softening salt available in your machine is adequate. You shall add salt to the salt compartment when the low salt warning indicator starts to illuminate.

Setting of water hardness level is described in the Quick Guide.

Low Rinse Aid Warning indicator

Check the low rinse aid warning indicator to determine if the rinse aid available in your machine is adequate. You shall add rinse aid to the rinse aid compartment when the low rinse aid warning indicator starts to illuminate.

End of Program

Program End indicator illuminates when the washing program has ended.

  1. Turn off your machine with the On-Off / Program Selection knob.

  2. Turn off the tap.

  3. Remove the plug from the outlet.

i After washing your dishes, keep them inside the machine for cooling for approximately 15 minutes. Your dishes shall dry faster if you leave the door of your machine ajar within this period. This shall improve the drying efficiency of the machine.

6 Maintenance and cleaning

Service life of the product extends and frequently faced problems decrease if it is cleaned at regular intervals.

Unplug the product and turn off the tap before attempting any cleaning procedures.
Do not use abrasive substances for cleaning.
Clean the filter and impellers at least once a week in order for the machine operates efficiently.

Cleaning the outer surface of the product

Wipe the outer surface and door gaskets of the product gently with a mild cleaning material and damp cloth. Wipe the "Control panel" only with a slightly damp cloth.

Cleaning the interior of the machine

  • Clean the interior of the machine and the tank by running a programme with or without detergent based on the degree of soil.
  • If water has remained in the machine, drain the water by performing the procedures under the topic "Canceling a programme". If the water cannot be discharged, remove the filters as specified in the "Cleaning the filters" section and check if there are any leftover deposits that have accumulated at the bottom of the machine, blocking the water path. Clean if necessary.

Cleaning the filters

Clean the filters at least once a week in order for the machine operates efficiently. Check if food residues are left on the filters. If there are food residues on filters, take them out and clean well under running water.

  1. Turn the micro filter (1) and coarse filter (2) assembly counter clockwise and pull it out from its seating.

Defy DDW 240 - Cleaning the filters - 1

natural_image Mechanical assembly diagram showing a lever mechanism with rotating components and directional arrows (no text or symbols)
  1. Pull out the metal/plastic filter (3) from the seating.

Defy DDW 240 - Cleaning the filters - 2

natural_image Mechanical assembly diagram showing a disassembly or assembly process with labeled component '3' (no text or symbols beyond label)
  1. Press the two pawls on the coarse filter inwards and separate the coarse filter from the assembly.

Technical diagram of a mechanical device with labeled parts and directional arrows indicating flow or movement.

  1. Clean all three filters under tap water by means of a brush.
  2. Place the metal/plastic filter.
  3. Place the coarse filter into the micro filter. Make sure that it is properly seated. Turn the coarse filter clockwise until a "click" sound is heard.
Do not use the dishwasher without filter.
Incorrect placement of the filters will reduce washing efficiency.

Cleaning the hose filter

Damages on the machine that may be caused by impurities coming from the urban supply water or your own water installation (such as sand, dirt, rust, etc.) can be prevented by means of the filter attached to the water inlet hose. Check the filter and the hose regularly and clean them if necessary.

  1. Turn off the tap and remove the hose.
  2. After taking out the filter, clean it under running tap water.
  3. Place the cleaned filter back to its seat in the hose.

  4. Install the hose to tap.

(depends on model)
Defy DDW 240 - Cleaning the hose filter - 1

natural_image Two technical diagrams showing a mechanical assembly with no visible text or symbols

Cleaning the impellers

Clean the impellers at least once a week in order for the machine operates efficiently.

Lower impeller

Check if the holes on the lower impeller (1) are clogged. If they are clogged, remove and clean the impeller. You can pull the lower impeller up to remove it.

Defy DDW 240 - Lower impeller - 1

natural_image Mechanical assembly diagram showing a lever mechanism with labeled parts and an upward arrow (no text or symbols present)

Upper impeller

Check if the holes on the upper impeller (1) are clogged. If they are clogged, remove and clean the impeller. Turn its nut to left to remove the upper impeller.

Make sure that the nut is tightened well when installing the upper impeller.

Defy DDW 240 - Upper impeller - 1

natural_image Diagram of a mechanical device inside a grid structure, showing internal components and directional arrows (no text or symbols)

Defy DDW 240 - Upper impeller - 2

natural_image Diagram of a ship navigating between two grid-like structures with an arrow indicating direction (no text or symbols)

7 Troubleshooting

Machine does not start.

  • Power cable is unplugged. >>> Check if the power cable is plugged in.
  • Fuse is blown. >>> Check the fuses in your house.
  • Water is cut. >>> Make sure that the water inlet tap is open.
  • Door of the machine is open. >>> Make sure that you have closed the door of the machine.
  • On / Off button is not pressed. >>> Make sure that you have turned on the machine by pressing the On / Off button.

Dishes are not washed clean

  • Dishes are not placed orderly in the machine. >>> Load the dishes as described in the user manual.
  • Selected programme is unsuitable. >>> Select a programme with a higher temperature and cycle time.
  • Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper impellers by hand to make sure that they rotate freely.
  • Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with food remnants such as lemon pips. Clean the impellers regularly as illustrated in section "Cleaning and Care".
  • Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly as illustrated in section "Cleaning and Care".
  • Filters are installed incorrectly. >>> Check the filter system and make sure that it is installed correctly.
  • Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
  • Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents.
  • Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount of detergent according to the soiling degree of your dishes and/or programme definitions. We recommend you to use tablet detergents for optimum results.
  • Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
  • Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is closed tightly after adding detergent.

Dishes are not dry at the end of cycle

- Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no water will accumulate in them.

  • Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
  • Machine is unloaded right after the programme is over. >>> Do not unload your machine right after washing process is completed. Slightly open the door and wait for evacuation of the steam inside for a while. Unload the dishes after the pieces cool down to a touchable level. Start unloading process from the lower basket. Thus, dropping of water remained on a piece at upper basket onto the pieces at lower basket is prevented.
  • Selected programme is unsuitable. >>> Since rinsing temperature is low at programmes with short duration, drying performance will also be low. Select programmes with longer duration for a higher drying performance.
  • Surface quality of the kitchen utensils is deteriorated. >>> Desired washing performance can not be obtained on kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. Also, water can not flow easily on deteriorated surfaces. It is not recommended to wash such kitchen utensils in dishwasher.

Defy DDW 240 - Dishes are not dry at the end of cycle - 1

It is normal that drying complaints can be experienced with Teflon kitchen utensils. It is associated with the structure of Teflon. Since the surface tensions of Teflon and water are different, water droplets will remain as beads on the Teflon surface.

Tea, coffee or lipstick stains remain on dishes.

  • Selected programme is unsuitable. >>> Select a programme with a higher temperature and cycle time.
  • Surface quality of the kitchen utensils is deteriorated. >>> Tea and coffee stains or other dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated surfaces. Desired washing performance can not be obtained on kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. It is not recommended to wash such kitchen utensils in dishwasher.
  • Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents.

Lime traces remain on dishes and glassware gains a misty appearance

  • Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine.
  • Water hardness setting is low or salt level is insufficient >>> Measure the hardness of the supply water appropriately and check the water hardness setting.
  • Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that the salt reservoir lid is tightly closed after finishing

the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.

There is a different odour in the machine

Defy DDW 240 - There is a different odour in the machine - 1

A new machine has a peculiar odour. It will fade out after a couple of washes.

  • Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly as illustrated in section "Cleaning and Care".
  • Dirty dishes are kept in dishwasher for 2-3 days. >>> If you are not going to start the machine right after you have put the dishes into it, remove the remnants on the dishes and run the Prewash programme without detergent every 2 days. In such cases, do not close the door of the machine completely in order to avoid odour build up in machine. You can also use commercially available odour removers or machine cleaners.

Rust, discoloration or surface deterioration occurs on dishes

  • Salt leakage exists. >>> Salt may cause deterioration and oxidation on metal surfaces. Pay attention not to spill salt around the salt filling hole while adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.
  • Salty food remnants have remained on dishes for a long time. >>> If cutlery soiled with such foods will be kept waiting in machine, dirt must be removed by prewash or dishes must be washed without being kept waiting.
  • Electric installation is not grounded. >>>Check if your machine is connected to the actual grounding line. Otherwise, the static electric created in the product causes arcs on the surfaces of metal items creating pores, removing the protective cover on the surface and causing discoloration.
  • Intensive cleansers such as bleaches are used. >>> Protective cover on metal surfaces gets damaged and loses its efficiency in time when it gets in contact with cleansers such as bleach. Do not wash your dishes with bleach.
  • Metal items particularly knives are used for purposes other than their intended uses. >>> Protective cover on the edges of knives may get damaged when they are used for purposes such as opening cans. Do not use metal kitchen utensils out of their intended uses.
  • Cutlery are made of low quality stainless steel. >>> Corrosion on such items is inevitable; they should not be washed in dishwashers.
  • Kitchen utensils that are already corroded are washed in dishwasher. >>> Rust on a corroded item can migrate to other stainless steel surfaces and cause corrosion on those surfaces as well. Such items should not be washed in dishwashers.

Detergent remains in detergent dispenser.

  • Detergent dispenser was damp when adding detergent. >>> Make sure that the detergent dispenser is dried well prior to filling it with detergent.
  • Detergent is added long before the washing process. >>> Pay attention to add detergent shortly before start-up of the washing.
  • Opening of the detergent dispenser lid is prevented during washing. >>> Place the dishes in a way that will not prevent the detergent dispenser lid from opening and the water going into the machine from impellers.
  • Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents.
  • Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with food remnants such as lemon pips. Clean the impellers regularly as illustrated in section "Cleaning and Care".

Decorations and ornaments on kitchen utensils are being erased.

Defy DDW 240 - Decorations and ornaments on kitchen utensils are being erased. - 1

Decorated glasses and decorated lustre porcelains are not suitable for washing in the dishwasher. Manufacturers of some glassware and porcelain tableware items do not recommend washing such kitchen utensils in the dishwashers either.

Dishes are scratched.

Defy DDW 240 - Dishes are scratched. - 1

Kitchen utensils that contains or are made of aluminium should not be washed in dishwasher.

  • Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while adding salt. Spilled salt can cause scratches. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.
  • Water hardness setting is low or salt level is insufficient >>> Measure the hardness of the supply water appropriately and check the water hardness setting.
  • Dishes are not placed orderly in the machine. >>> When placing the glasses and other glassware into the basket lean them not against other dishes but the edges or racks of the basket or the glass support tines. Striking of the glasses to each other or to other dishes due to the impact of water during washing can cause breaks, or scratches on their surfaces.

A smear remains on glasses that resembles milk stain which can not be removed when wiped by hand. A bluish / rainbow appearance occurs when the glass is pointed to light.

  • Excessive rinse aid is used. >>>Lower rinse aid setting. Clean the spilled rinse aid when adding rinse aid.
  • Corrosion has occurred on glass due to soft water. >>> Measure the hardness of the supply water appropriately and check the water hardness setting. If your supply water is soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures (e.g. 60-65°C). You can also use glass protective detergents that are commercially available.

Foam forms in the machine.

  • Dishes are washed with hand-wash detergent by hand but not rinsed before placing them into the machine. >>> Hand-wash detergents do not contain antifoam. There is no need to hand-wash the dishes before placing them into the machine. Removing the coarse soil on the dishes under tap water, with a tissue paper or fork will be sufficient.
  • Rinse aid has spilled into the machine when adding rinse aid. >>> Take care that rinse aid is not spilled in the machine when you are filling it. Clean any spilled rinse aid with the help of a tissue paper/towel.
  • Lid of the rinse aid reservoir is left open. >>> Make sure that the lid of the rinse aid reservoir is closed after adding rinse aid.

Kitchen utensils are broken.

  • Dishes are not placed orderly in the machine. >>> Load the dishes as described in the user manual.
  • Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.

Water remains in the dishwasher at the end of the programme.

- Filters are clogged. >>> Check if the filter system is clean. Clean the filter system regularly as illustrated in section "Cleaning and Care".

- Discharge hose is clogged/blocked. >>> Check the discharge hose. If necessary, remove the discharge hose, clear the blockage and insert is as illustrated in the user manual.

Defy DDW 240 - Water remains in the dishwasher at the end of the programme. - 1

If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.

8

Service Centres

If you have followed the instructions and still have a problem, contact the nearest Defy Service Centre. They will be able to advise you on any aspect of the product or send a qualified technician to repair it.

South African Service Agents:

BLOEMFONTEIN

160 Long Street, Hilton, Bloemfontein 9301

Tel: 051 400 3900

Bloemfontein.Service@defy.co.za

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441

Tel: 021 526 3000

CapeTown.Service@defy.co.za

DURBAN

35 Intersite Avenue, Umgeni Business Park, Durban, 4051

Tel: 031 268 3300

Durban.Service@defy.co.za

EAST LONDON

16 Bowls Rd. Arcadia, East London, 5201

Tel: 043 743 7100

EastLondon.Service@defy.co.za

JOHANNESBURG

Cnr. Mimetes & Kruger Sts. Denver ext.12

Johannesburg, 2094

Tel: 011 621 0200 or 011 621 0300

Gauteng.Service@defy.co.za

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699

Tel: 0152 92 1166/7/8/9

Polokwane.Service@defy.co.za

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth 6001

Tel: 041 401 6400

PortElizabeth.Service@defy.co.za

PRETORIA

Block A1 Old Mutual Industrial Park,

Cnr. D.F.Malan Drive & Moot Str. Hermanstad, 0082

Tel: 012 377 8300

Pretoria.Service@defy.co.za

Sub-Saharan Africa Service Agents:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road

P.O. Box 33681

Lusaka, 10101, Zambia

Tel: +260 0211 242332/3

Fax: +260 0211 242933

sgiservicecentre@microlink.zm

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD

10 Tienie Louw Street, Northern Industrial Area

P.O. Box 21158, Windhoek, Namibia

Tel: (061) 216162

Fax: (061) 216134

atlantic@mweb.com.na

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent

Msasa, Harare, Zimbabwe

Tel: +263 4 486165/6

Cell: +263 772 469010

Cell: +263 772 469011

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate

Gaborone International Commerce Park

Kgale View, Gaborone

Botswana

Tel: +267 390 3996 / 390 3912

Fax: +267 318 7376

Cell: +267 7134 6539

service@rma.co.bw; raja@rma.co.bw

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100

Tel: (00268) 2515 4310/8

Fax: (00268) 2518 4318

MOZAMBIQUE: COOL WORLD. LDA

This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in resp appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic use, both workmanship and material, subject to the following conditions.

  1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
  2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with instructions, connection to incorrect voltages and subjection to commercial use sh release the Company from its obligations.
  3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are effected by any persons not duly author Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the appliance is removed.
  4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.
  5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate.
  6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest Defy office. Please refer to the previous page for re South African service agents and Sub-Saharan Africa service agents.
  7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser's account.
  8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.

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Product information

Brand : Defy

Model : DDW 240

Category : Dishwasher