HW100-B14959NEU1 - Washing machine HAIER - Free user manual and instructions

Product Type	Freestanding Washing Machine
Brand	Haier
Model	HW100-B14959NEU1
Rated Capacity	10 kg
Dimensions (H x W x D)	850 mm x 595 mm x 617 mm
Depth with Door Open	1085 mm
Net Weight	70 kg
Power Supply	220 V - 240 V / 50 Hz
Current	10 A
Maximum Power	2000 W
Water Pressure	0.03 MPa - 1 MPa
Spin Speed	Up to 1400 rpm (depending on programme)
Programmes	Smart, Mix, Synthetic, Quick 15', Refresh, Cotton 20°C, Remote, Cotton, Allergy Care, Wool, Spin, Eco 40-60
Wi-Fi Connectivity	Yes (hOn App compatible)
Delay Start	0.5 - 24 hours (30 min increments)
Child Lock	Yes (manual activation via Delay + Prewash buttons)
Additional Functions	Prewash, Temperature selection, Spin speed selection, Extra Rinse, i-time, Acoustic signal
Energy Efficiency Class	A (via Eco 40-60 programme)
Noise Reduction Pads	Included (optional installation)
Spare Parts Availability	Minimum 10 years

Frequently Asked Questions - HW100-B14959NEU1 HAIER

How do I install the washing machine?

Remove all transport bolts and packaging. Install noise reduction pads if desired. Level the machine using adjustable feet. Connect inlet hose to cold water tap (3/4" thread) and drain hose to a standpipe or sink with height 80-100 cm. Plug into a grounded socket. Run a 90°C cotton cycle with detergent first.

What do the error codes mean?

Common codes: CLR FLtr - drain blocked, clean pump filter; E2 - door lock error; E4 - water supply issue; F3 - temperature sensor; F7 - motor error. Refer to manual for full list.

How do I clean the pump filter?

Turn off and unplug the machine. Open the service flap at bottom front. Place a container, pull out drain hose and remove plug to drain water. Unscrew the filter counter-clockwise, clean it, then reinstall and close flap. Do this monthly.

Can I use liquid detergent?

Yes, but only for programmes without delay start. Lower the detergent flap for liquid. For delay, use powder. Do not exceed recommended amount.

How do I connect to Wi-Fi and use the app?

Download hOn App, register, and pair. Ensure your home Wi-Fi (2.4 GHz, WPA2) is on. Select Remote programme on machine, then follow app instructions. The display shows Wi-Fi icon when connected.

What is the maximum load for each programme?

Most programmes (Cotton, Smart, Mix) support 10 kg. Synthetic: 5 kg, Wool: 1 kg, Quick 15': 1 kg. Do not overload; keep hand's width space above laundry.

How do I activate the child lock?

After starting a programme, press and hold Delay and Prewash buttons simultaneously for 3 seconds. The display shows lock symbol. Repeat to unlock. Child lock persists after power off.

Why is my machine vibrating heavily during spin?

Check if all transport bolts are removed. Ensure the machine is level and on a solid floor. Load may be unbalanced; redistribute laundry. Use noise reduction pads if needed.

How do I clean the detergent drawer?

Press the release tab and pull out drawer. Rinse under water, wipe the drawer housing, then reinsert. Clean regularly to avoid residues.

What should I do after a power failure?

The programme will resume automatically. If door is locked and water is visible, drain via pump filter first. Pull lever under service flap (A) to unlock door only if water level is below porthole and temperature below 55°C.

USER MANUAL HW100-B14959NEU1 HAIER

User manual Washing machine

HW100-B14959NEU1

Thank you for purchasing a Haier Product.

Please read these instructions carefully before using this appliance. The instructions contain important information which will help you get the best out of the appliance and ensure safe and proper installation, use and maintenance.

Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance.

If you sell the appliance, give it away, or leave it behind when you move house, make sure you also pass this manual so that the new owner can become familiar with the appliance and safety warnings.

Legend

Warning – Important Safety information

General information and tips

Environmental information

Disposal

Symbol of a trash bin with crossed lines indicating no waste or discharge, and a solid black rectangle below (no text or labels)

Help protect the environment and human health. Put the packaging in applicable containers to recycle it. Help to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with this symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

WARNING!

Risk of injury or suffocation!

Disconnect the appliance from the mains supply. Cut off the mains cable and dispose of it. Remove the door catch to prevent children and pets to get closed in the appliance.

Note: All pictures are schematic

1-Safety information....4
2-Product description....7
3-Control panel 8
4-Programmes....12
5-Consumption....13
6-Daily use....14
7-hOn....19
8-Eco-friendly washing 22
9-Care and cleaning 23
10-Troubleshooting 26
11-Installation....29
12-Technical data....33
13-Customer service....34

1-Safety information

Before switching on the appliance for the first time read the following safety hints!

WARNING!

Before first use

▶ Make sure there is no transport damage.
▶ Make sure all transport bolts are removed.
Remove all packaging and keep out of children's reach.
▶ Handle the appliance always with at least two persons because it is heavy.

Daily use

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
▶ Keep away children under 3 years of age from the appliance unless they are constantly supervised.
▶ Children shall not play with the appliance.
▶ Do not let children or pets come close to the appliance when the door is open.
▶ Store washing agents out of reach of children.
▶ Pull up zips, fix loose threads and take care for small items to prevent laundry from being entangled. If necessary, use an appropriate bag or net.
▶ Do not touch or use the appliance when barefoot or with wet or damp hands or feet.
▶ Do not cover or encase the appliance during operation or afterwards to allow any moisture or dampness to evaporate.
▶ Do not place heavy objects or sources of heat or damp on top of the appliance.
▶ Do not use or store flammable detergent or dry cleaning agent in close vicinity to the appliance.
▶ Do not use any flammable sprays in close vicinity to the appliance.
▶ Do not wash any garments treated with solvents in the appliance without having dried them previously in the air.

WARNING!

Daily use

▶Do not remove or insert the plug in the presence of flammable gas.
▶Do not hot wash foam rubber or sponge-like materials.
▶Do not wash any laundry which is polluted with flour.
▶Do not open detergent drawer during any wash cycle.
▶Do not touch the door during the washing process, it gets hot.
▶ Do not open the door if the water level is visibly over the porthole.
▶Do not force the door to open. The door is tied with a self-lock device and will open shortly after the washing procedure is ended.
▶Switch off the appliance after each wash programme and before undertaking any routine maintenance and disconnect the appliance from the electrical supply to save electricity and for safety. Hold the plug, not the cable, when unplugging the appliance.

Maintenance / cleaning

▶Make sure children are supervised if they carry out cleaning and maintenance.
▶Disconnect the appliance from the electrical supply before undertaking any routine maintenance.
▶Keep the lower part of the porthole clean and open door and detergent drawer if appliance is not in use to prevent odours.
▶Do not use water spray or steam to clean the appliance.
▶ Replace a damaged supply cord only by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
▶Do not try to repair the appliance by yourself. In case of repair please contact our customer service.

Installation

The appliance should be placed in a well-ventilated place. Ensure a location which allows opening the door fully.
▶Never install the appliance outdoors in a damp place, or in an area which may be prone to water leaks such as under or near a sink unit. In the event of a water leak cut power supply and allow the machine to dry naturally.

WARNING!

Installation

▶ Install or use the appliance only where the temperature is above 5^irc C.
▶ Do not place the appliance directly on a carpet, or close to a wall or furniture.
▶ Do not install the appliance in direct sunlight or in the near of heat sources(e.g. stoves, heaters).
▶ Make sure that the electrical information on the rating plate agrees with the power supply. If it does not, contact an electrician.
▶ Do not use multi-plug adapters and extension cables.
▶ Make sure only the delivered electric cable and hose set are used.
▶ Make sure not to damage the electric cable and the plug. If damaged have it replaced by an electrician.
▶ Use a separate earthed socket for the power supply which is easy accessible after installation. The appliance must be earthed.
Only for UK: The appliance's power cable is fitted with 3-cord (grounding) plug that fits a standard 3-cord (grounded) socket. Never cut off or dismount the third pin (grounding). After the appliance is installed, the plug should be accessible.
▶ Make sure the hose joints and connections are firm and there is no leakage.

Intended use

This appliance is intended for washing machine-washable laundry only. Anytime follow the instructions given on the label of each garment label. It is designed exclusively for domestic use inside the house. It is not intended for commercial or industrial use.

Changes or modifications to the device are not allowed. Unintended use may cause hazards and loss of all warranty and liability claims.

Note:

Due to technical changes and different models, the illustrations in the following chapters may differ from your model.

2.1 Picture of appliance

Front (Fig. 2-1): Rear side (Fig. 2-2):

1 Detergent/Softener drawer
2 Worktop
3 Control panel
4 Door
5 Filter cover
6 Adjustable feet

2-1

1 Transportation bolts (T1-T4)
2 Backcover
3 Backcover screws
4 Power cord
5 Drain hose
6 Water inlet valve

2.2 Accessories

Check the accessories and literature in accordance with this list (Fig.2-3):

Inlet hose- assembly

5 Blanking plugs

Drain hose bracket

2x

2x

Noise reduction pads

Warranty card

Energy label

User manual

2-3

3-Control panel

1 "Power" button
2 Programme selector

3 Display
4 Detergent/Softener drawer

5 Function buttons
6 "Start/Pause" button

Note : Acoustic signal

In following cases, an acoustic signal is no sounds by default:

▶ when pressing a button
▶ at the end of programme
▶ when turning the programmes selector

The acoustic signal can be selected if necessary; see DAILY USE(see P18 6.13).

3-2

3.1 "Power" button

Touch this button (Fig. 3-2) gently to switch on, the display is shining, the indicator of the "Start/Pause" button is flashing. Press it again for about 2 seconds to switch off. If no panel element or programme is activated after a while machine will shut down automatically.

Note: Power off

Without Wi-Fi connection, the switched-on appliance automatically powers off if it is not activated within 2 minutes before starting the programme or at the end of the programme. With Wi-Fi connection, the waiting time duration is 24h.

3.2 Programme selector

By turning the knob (Fig. 3-3) one of 12 programmes can be selected, related LED will light up, its default settings will be displayed.

3.3 Display

The display (Fig. 3-4) shows following information:

▶ Washing time
▶ End time delay
▶ Error codes and service information
▶ Display symbols
▶ Speed, Temperature, etc

Symbol	Meaning
	Drum door is locked
	Control panel is locked
	Appliance is connected to Wi-Fi
	Alarm
	Prewash
	Delay

3.4 Function buttons

The function buttons (Fig. 3-5) enable additional options in the selected programme before programme starts. The related indicators are displayed.

By switching off the appliance or setting a new programme, all options are disabled.

If a button has multiple options, the desired option can be selected by pressing the button sequentially.

Note: Factory settings

To get best results in each programme Haier has well defined specific default settings. If there is no special requirement default settings are recommended.

3.4.1 Function button "Delay"

Touch this button (Fig . 3-6) to start the programme with a delay. End time delay could be increased in steps of 30 minutes from 0,5 -24h (End time will longer than original programme time). For example display off 6:30 means end of programme cycle will be in 6 hours and 30 minutes. Touch "Start/Pause" button to activate the time delay. It is not applicable to programme Spin, Refresh, Remote.

Note: Liquid detergent

If using liquid detergent, it is not recommended to activate the end time delay.

3.4.2 Function button "Prewash"

Touch this button (Fig. 3-7) the Prewash programme can be selected. When selecting this function, you need to add a little detergent in the Prewash area in advance (pay attention to the detergent should not exceed 30g). Mix, Synthetic, Cotton20°C, Cotton, Allergy Care can select this function, when you select the Prewash function, the icon will light up.

3.4.3 Function button "Temp."

Touch this button (Fig. 3-8) to change the washing temperature of the programme. If no value is illuminated(the display"--") the water will not heated.

3.4.4 Function button "Speed"

Touch this button (Fig. 3-9) to change or deselect the spin of the programme. If no value is illuminated the display "☐" the laundry will not spin.

3.4.5 Function button "Extra Rinse"

Touch this button (Fig. 3-10) to rinse the laundry more intense with fresh water. This is recommended for people with sensitive skin.

By touching the button several times zero to three additional cycles can be selected. They appear in the display with P--0/P--1/P--2/P--3.Different programme options are different.

3.4.6 Function button ""i-time

This function (Fig. 3-11) intensifies different washing time.

Not all programmes can select this function. See P12 for programmes that can select this function.

3.4.7 Function button "Start/Pause"

Touch this button (Fig. 3-12) gently to start or interrupt the currently displayed programme.

3.5 Child lock

Choosing a programme and then start,touch button" Delay" and "Prewash"(Fig .3-13) for 3 seconds simultaneously to block all panel elements against activation, panel display 🔊. For unlocking please touch again the two buttons. The child lock indicator lights up when the child lock works. Feature is optional when the machine is running.

The display shows CLO4 (Fig. 3-14) if a button will be pressed, when the child lock is activated. The change is not running.

graph TD
    A["Delay"] --> B["Prewash"]
    B --> C["3-13"]

Note:Child lock

The child lock which is set up manually must be cancelled manually or will be canceled automatically at the end of the programme. Power off and error information won't cancel child lock. It still works when the appliance is powered on next time.
▶ If you use the child lock, first press the program key, then the child lock will be on.
▶ Hold it for 3 seconds, the child lock will turn to full light and the child lock will be activated.
▶ Child lock can't be set up or cancelled through hOn App.

3.6 Detergent drawer

Open dispenser drawer, the following components can be seen (Fig. 3-15):

1: The main washing compartment, for powder or liquid detergent.
2: Detergent flap selector: lift it up for powder detergent, keep it down for liquid detergent.
3: Compartment for softner.
4: Pre-wash compartment, for a small amount of powder detergent.
5: Lock tab, press it down to pull out dispenser drawer.

The recommendation on the type of detergents is suitable for the various washing temperatures, please refer to the manual of detergent.

Note: The procedure to check the number of cycles that the machine has run.

Procedure: under standby mode, select "Spin" programme first then press "Prewash" and "Extra Rinse" at the same time, it will display the number of running cycles for 2 seconds, and then back to standby interface. The cumulative running cycles will add 1 after the programme ends. The running cycles will be displayed in hexadecimal if it is over 9999.

- Yes, o Optional, / No

Detergent compartment for:

1 Detergent
2 Softener or care product
3 Detergent ³⁾

Programme

Max. load Temperature Preset

spin speed in rpm

Function

in kg HW100

inircC1) selectable range 1 2 Fabrics type 3

Delay

Prewash

Extra Rinse

i-time

Default duration

Smart

10

--to 60

30

1000

○

○

Lightly soiled mixed-laundry of cotton and synthetic

●

/

●

●

1:08

10

--to 60

30

●

○

○

Lightly soiled mixed-laundry of cotton and synthetic

1000 Mix

●

●

●

●

1:10

Synthetic

5

-- to 60

40

●

○

○

Synthetic or mixed fabric

1200

●

●

●

●

1:18

Quick 15' 2)

1

-- to 40

--

●

○

○

Cotton / Synthetic

1000

●

/

●

●

0:15

Refresh

1

/

/

/

/

/

Cotton / Synthetic

/

/

/

/

/

0:18

Cotton 20°C

10

/

/

●

○

○

Cotton

1000

●

●

●

●

0:53

Remote 📋

/

/

/

/

//

/

/

/

/

/

/

/

/

Cotton

10

-- to 90

40

●

○

○

Cotton

1400

●

●

●

●

1:22

Allergy Care

10

-- to 90

60

●

○

○

Cotton / Synthetic

1000

●

●

●

●

1:47

Wool

1

-- to 40

--

●

○

/

Machine-washable fabric made of wool or with wool content

800

●

/

●

●

0:40

Spin

10

/

/

/

/

/

Non-fragile fabric

1000

/

/

/

/

0:08

Eco 40-60

10

/

/

●

○

○

/

/

●

/

/

/

2:31

-- Water is not heated up.
1) Choose 90°C wash temperature only for special hygienic requirements.
2) Reduce detergent amount because programme duration is short.
3) A little detergent can be added to the pre-wash compartment (note: powder detergent should not exceed 30g).
The design and specifications are subject to change without notice for quality improvement purposes.

Scan QR code on energy label for energy consumption information.

The actual energy consumption may differ from the declared one according to local conditions.

Note: Auto Weight

The appliance is equipped with a loading recognition. At low loading, energy, water and washing time will be reduced automatically in some programmes. The display default time may vary depending on the load weight, involving the "Smart, Mix, Synthetic, Cotton, Cotton 20°C, Eco 40-60" programme.

Indicative information(as per Commission Regulation (EU) 2019/2023):

Rated Capacity	Programme	(kg)	(HH:MM)	ENERG (kWh/cycle)	(L/cycle)	Max Temperature (°C)	Effective Speed (RPM)	Residual Moisture (%)
10 kg	Eco 40-60	10.0	3:58	0.640	66.0	28	1330	53.0
	Eco 40-60	5.0	2:58	0.430	40.0	26		53.01330
	Eco 40-60		2:48	0.240	28.0			0.5503
	Cotton 20°C	10.0	0:53					65.01000
	Cotton 60°C	10.0	1:37					55.01400
	Wool 30°C		0:50					1.037.08003
	Quick15' 30°C		0:28					165.01000

Except Eco 40-60, the value given for each programme is only an indicative one.

6.1 Power supply

Connect the washing machine to a power supply (220V to 240V\~/50Hz; Fig. 6-1). Please refer also to section INSTALLTION (see P32).

6.2 Water connection

▶ Before connecting check the cleanliness and clarity of the water inlet.
▶ Turn on the tap (Fig.6-2).

Note: Tightness

Before use check for leakage in the joints between the tap and the inlet hose by turning on the tap.

6.3 Preparing laundry

▶Sort out clothes according to fabric (Cotton, Synthetic, Wool, etc.) and how dirty they are (Fig. 6-3). Pay attention to the care labelling of washing labels.

Separate white clothes from coloured ones. Wash coloured textiles first by hand to check if they fade or run.

▶ Empty pockets (keys, coins, etc.) and remove harder decorative objects (e.g. brooches).

▶ Garments without hems, delicates and finely woven textile such as fine curtains are to be put into a wash bag to care for this delicate laundry (hand or dry cleaning would be better).

▶ Close zippers, velco fastener and hooks, make sure the buttons are sewn on tightly.

▶ Place sensitive items like laundry without firm hem, delicate underwear and small items such as socks, belts, bras, etc. in a wash bag.

▶ Unfold large pieces of fabric such as bed sheets, bedspreads etc.

▶ Turn jeans and printed, decorated or color-intensive textiles inside out; possibly wash separately.

CAUTION!

Non-textile, as well as small, loose or sharp-edged items may cause malfunctions and damage of clothes and appliance.

6.4 Care chart

Washing

	Washable up to 95°C normal process		Washable up to 60°C normal process		Washable up to 60°C mild process
	Washable up to 40°C normal process		Washable up to 40°C mild process		Washable up to 40°C very mild process
	Washable up to 30°C normal process		Washable up to 30°C mild process		Washable up to 30°C very mild process
	Wash by hand max. 40°C		Do not wash

Bleaching

	Any bleaching allowed Or
			non-chlorine

Drying

	Tumble drying possible normal temperature		Tumble drying possible lower temperature		Do not tumble dry
	Line drying Flat drying

Ironing

	Iron at a maximum temperature up to 200°C		Iron at a medial temperature up to 150°C		Iron at a low temperature up to 110 °C; without steam (steam ironing may cause irreversible damage)
	Do not iron

Professional Textile Care

	Dry cleaning in tetra-chloroethene		Dry cleaning in hy-drocarbons		Do not dry clean
	Professional wet clean D		professional wet clean

Some of these symbols may not be in the device menu.

6.5 Loading the appliance

▶Put in the laundry piece by piece.
- Don't overload. Note the different maximum load according to programmes! Rule of thumb for maximum load: Keep six inches between load and drum top.
▶Close the door carefully. Make sure that no pieces of laundry are pinched.

6.6 Selecting detergent

▶ Washing efficiency and performance is determined by used detergent quality.
▶Use only machine wash approved detergent.
▶ If needed use specific detergents, e.g synthetic and woolen fabric.
▶ See tips for countertop detergent stickers.
▶ Do not use dry cleaning agents such as trichloroethylene and similar products.

Choose the best detergent

	Kind of detergent
Programme	Universal Colour Delicate Special Softener
Smart	L/P L/P - - o
Mix L		L/P	-	-	o
Synthetic	- L/P		-	-	o
Quick 15' L L			-	-	o
Refresh - - -			-		-
Cotton 20°C	L/P L/P -		-		o
Remote 📋	-	-	-	-	-
Cotton	L/P	L/P	-	-	o
Allergy Care	P	L/P - - o
Wool	-	- L/P	L/P	o
Spin	-	- - -	-
Eco 40-60	L/P L/P	-	- o

L = gel-/liquid detergent P = powder detergent O = optional -- = no

If using liquid detergent, it is not recommended to activate the time delay.

We recommend by using:

▶ Laundry powder: 20°C to 90°C* (best use: 40-60°C)
▶ Color detergent: 20°C to 60°C (best use: 30-60°C)
▶ Wool/delicate detergent: 20°C to 30°C (best use:20-30°C)

* Choose 90°C wash temperature only for special hygienic requirements.
* If you choose the water temperature 60°C or above, we would like to advise you to use less detergent. Please kindly use the special disinfectant, which is suitable for cotton or synthetic cloth.
* It is better to use less or free suds detergent powder.

6.7 Adding detergent

1. Slide out the detergent drawer.
2. Put the required chemicals into corresponding compartments (Fig. 6-4).
3. Push back the drawer gently.

Note:

Remove detergent residues before next wash cycle from the detergent drawer.
▶Do not overuse detergent or softener.
▶Please follow the instruction on the detergent package.
▶Always fill the detergent just before the beginning of the wash cycle.
▶Concentrated liquid detergent should be diluted before adding.
▶Do not use liquid detergent if function "Delay" is selected.
- Carefully choose the programme settings according to the care symbols on all laundry labels and according to the programme table.

6.8 Switch on the appliance

Touch the "Power" button to switch on the appliance (Fig. 6-5). The LED of the "Start/Pause" button is flashing.

6.9 Select a programme

To get the best washing results, select a programme which fits the degree of soiling and sort of laundry type.

Turn the programme knob (Fig. 6-6) to select the right programme. Related programme LED lights up and the default settings are displayed.

Note: Odour removal

Before first use we recommended to run programme " Cotton + 90 °C +600rpm" with no load and small amount of detergent in washing agent compartment or special machine cleaner to remove possibly corruptive residues.

6.10 Add individual selections

Select required options and settings (Fig. 6-7); refer to Control Panel.

6.11 Start wash programme

Touch "Start/Pause" button (Fig. 6-8) to start. The LED of the "Start/Pause" button stops flashing and lights up continuously.

Appliance operates according to present settings.

Changes are only possible by cancelling the programme.

6.12 Interrupt / cancel wash programme

To interrupt a running programme press gently "Start/Pause". The LED above the button is flashing. Press it again to resume operation.

To cancel a running programme and all its individual settings:

1. Touch "Start/Pause" button to interrupt the running programme.
2. Touch "Power" button for about 2 seconds to switch the appliance off.
3. Touch the "Power" button to turn on the appliance, select "no Speed" (speed lights are off) and run programme Spin to drain the water.
4. After closing the programm to restart the appliance, select a new programme and start it.

6.13 After washing

Note: Door lock

For safety reasons the door is locked partially during the washing cycle. It is only possible to open the door at the end of the programme or after the programme was cancelled correctly (see description above).
In case of high water level, high water temperature and during spinning it is not possible to open the door; Loc1- is displayed.

1. At programme cycle end is displayed.
2. The appliance switches off automatically.
3. Remove laundry as soon as possible to go easy on it and to prevent more wrinkling.
4. Turn off the water supply.
5. Unplug the power cord.
6. Open the door to prevent formation of moisture and odours. Let it open while not used.
7. Small clothes are easy to stick to the wall after high-speed swing drying, please do not omit when opening the door to pick up clothes.

Note: Standby-mode / energy - saving mode

The switched on appliance will go into standby-mode if it will not be activated within 2 minutes before starting the programme or at the end of programme. The display switsches off. This saves energy. To interrupt the standby- mode touch "Power" button.

6.14 Activate or deactivate the buzzer

The acoustic signal can be selected if necessary:

1. Switch on the appliance.
2. Select the Mixprogramme.
3. Touch the "Prewash" button and "Speed" button at the same time for about 3 seconds. "bEEP on " will be displayed and the buzzer will be activated.

For deactivating the buzzer touch these two buttons at the same time again. "bEEP off" will be displayed.

Note: Deviations

Due to constant updates of hOn, the functions and the display interface of the App may differ from the following description.

7.1 General

This appliance is Wi-Fi enabled. With hOn App you can use your smartphone to control the program.

WARNING!

Please observe the safety precautions in this user manual and make sure that these are complied even when operating the appliance via the hOn App while you are away from home. You must also follow the instructions in the hOn.

7.2 Requirements

1. One wireless router (which supports only the band
   frequency
   of of4is1+321and and paper SSID
   characters(including
   32).
   sword is 8-64 characters. Minimum length of password must be 8 characters. Router encryption methods include open, WPA-PSK and WPA2-PSK.
2. The App is available for devices running Android, Huawei or iOS, both for tablets and for smartphones.
3. The appliance shall be installed in a position where it can receive a strong Wi-Fi signal. Once the appliance has been correctly associated with the App, if it's not properly connected to the wireless router, no Wi-Fi icon appears on the display.

7.3 Download and installation of hOn App:

Download the hOn App on your device by framing the following QR code:

or by the link: go.haier-europe.com/download-App

Note: Registration

Registration is required when first time to use or the formal account has been deleted/closed. For further use, you need to enter user name and password when you log in.

7.4 Registration and App Pairing

1. Connect the smartphone to the home Wi-Fi network you want to connect the product to.
2. Open the App.
3. Create the user profile (or log-in if it is already created previously).
4. Close the door.
5. Pairing the appliance following the instructions on the device display.

Note: WiFi network

It is not possible to connect the appliance to a public Wi-Fi network. It may cause malfunction.

Note: Use same Wi-Fi

Connect with your smartphone to the network you want to connect the product to.

7.5 Enable Remote Control

1. Check that the router is switched on and connected to the Internet.
2. Load the laundry and close the door.
3. Select the "Remote" programme, the door locks.
4. Start the cycle using the App, control panel will be disabled.
5. Once the cycle has been completed, the door unlocks and the remote control turns off.
6. After 2 minutes the appliance goes to off mode.

Note: Remote control expiration

Once the remote control is activated, if the end user doesn't start any cycle from App in 10 minutes, the appliance will go to Networked Standby Mode, and keeps remote control up to 24 hours, then shut off.

1. To exit remote control while a cycle is running, press Start/Pausebutton on the control panel. The cycle will pause and R will blink.
2. If conditions permit, the door will unlock.
3. To resume the cycle, close the door and press Start/Pause button. The remote control will be reactivated and Remote will be fixed.
4. Control the appliance using the App.

7.7 End of ycle ith eM note control n C O

1. At the end of the cycle, the door will unlock and the remote control will deactivate.
2. After 2 minutes the appliance will automatically switch off.

7.8 Configuration information deleted

1. Select the "Remote 🔔" programme;
   2."hOn"/"hOFF" displayed;
2. Long press "Delay" button for 5 seconds till "PRI r" displayed,
3. Configuration information is deleted and reset configuration, rotate the knob to select other programme or shut down to exit.

Note: Network credentials cancellation/reset

Follow this procedure only if you are going to sell your washer.

Environmentally responsible use

▶To achieve best use of energy, water, detergent and time you should use the recommended maximum load size.
▶Do not overload (hand width clearance above laundry).
▶For slightly soiled laundry select the Quick 15' programme.
▶Apply exact dosages of each washing agent.
▶Choose the lowest adequate washing temperature-modern detergents are efficiently cleaning below 60°C.
▶Raise default settings only due to heavy staining.
▶Select max. spinning speed if a domestic dryer is used.

9.1 Cleaning the detergent drawer

Take always care there are no detergent residues. Clean the drawer regularly (Fig. 9-1):

1. Pull out the drawer until it stops.
2. Press the release button and remove the drawer.
3. Wipe the inside of the sink clean with a towel.
4. Flush the drawer with water until it is clean and insert the drawer back in the appliance.

9.2 Cleaning the machine

▶Unplug the machine during cleaning and maintenance.
▶Use a soft cloth with soap liquid to clean the machine case (Fig. 9-2) and rubber components.
▶Do not use organic chemicals or corrosive solvents.

9.3 Water inlet valve and inlet valve filter

To prevent blockage of water supply by solid substances like lime clean regularly the inlet valve filter.

▶ Unplug the power cord and turn off the water supply.
▶ Unscrew the water inlet hose at the back (Fig. 9-3) of the appliance as well as on the tap.
▶ Flush the filters with water and a brush (Fig. 9-4).
▶ Insert the filter and install the inlet hose.
▶Turn on the tap to see if it leaks.

9.4 Cleaning the drum

▶Remove accidentally washed items,especially metal parts such as pins, coins, etc. from the drum and the groove of the door gasket (rubber ring) because they cause rust stains and damage.

▶Use a non-chloride cleaner for removing rust stains. Observe the warning hints of the cleaning agent manufacturer.

▶Do not use any hard objects or steel wool for cleaning.

▶ After the procedure, open the door, use a towel to clean the stains and foam around the gasket, and keep the inside and outside of the gasket clean (Fig. 9-5).

Front view of a white washing machine with black lid and control panel (no visible text or symbols)

Line drawing of a hand cleaning a washing machine with a cloth (no text or symbols)

Note: Hygiene

For regular maintenance, we recommend running the programme "Cotton+90 °C+600 rpm" within 100 cycles to avoid possible corrosive residues. Add a small amount of detergent to the detergent compartment or use a special machine cleaner.

9.5 Long periods of disuse

If the appliance is left idle for a longer period:

1. Pull out the electrical plug (Fig. 9-6). Turn off water supply (Fig. 927).
2. Open the door to prevent formation of moisture and odours. Let door open while not used.

Before next usage check carefully power cord, water inlet and drain hose. Make sure everything is properly installed and without leackage.

9.6 Pump filter

Clean the filter once a month and check the pump filter for instance if the appliance:

▶Doesn't drain the water.
▶Doesn't spin.
▶Cause unusual noise while running.

WARNING!

Scalding Risk! Water in the pump filter can be very hot! Before any action please ensure water has cooled down.

1. Turn off and unplug the machine (Fig. 9-8).
2. Push and open service flap (Fig. 9-9).
3. Provide a flat container to catch leach water (Fig. 9-10). There could be bigger amounts!
4. Pull the drainhose out and hold its end above the container (Fig. 9-10).
5. Take the sealing plug out of the drainhose (Fig. 9-10).
6. After complete drainage close drainhose (Fig. 9-11). and push it back into the machine.
7. Unscrew and remove counter clockwise the pump filter (Fig. 9-12).

8. Remove contaminants and dirt (Fig. 9-13).

9. Clean carefully pump filter, e.g. using running water (Fig. 9-14).

10. After cleaning, reinstall the handle and tighten it until it does not move. At this time, the handle is in vertical state(Fig. 9-15).
11. Close service flap.

CAUTION!

▶ Pump filter sealing has to be clean and unhurt. If the lid is not full tightened, water can escape.
▶ The filter must be in place, or it may lead to leakage.

Many occurring problems could be solved by yourself without specific expertise. In case of a problem please check all shown possibilities and follow below instructions before you contact an after sales service. See CUSTOMER SERVICE.

WARNING!

Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
Electrical equipment should be serviced only by qualified electrical experts, because improper repairs can cause considerable consequential damages.
▶ A damaged power cable should only be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

10.1 Information codes

Following codes are displayed only for information referring to the washing cycle. No measures must be performed.

Code Message
1:25	The remaining wash cycle time will be 1 hour and 25 minutes.
6:30	The remaining wash cycle time including chosen end-time delay will be 6 hours and 30 minutes.
End	The washing cycle is finished. The appliance shuts off automatically.
Lock	Door is closed because of high water level, high water temperature or spinning cycle.
bEEP off	The buzzer is deactivated.
bEEP on	The buzzer is activated.
CLOI-	The function keys is closed. The programme changing is invalid.

10.2 Troubleshooting with display code

Problem Cause Solution
CLR FLtr	Drainage error, water is not fully drained within 6 minutes.	Clean pump filter.Check drain hose installation.
E2	Lock error. Shut the door properly.
E4	Water level not reached after 12 minutes.Drain hose is self-syphoning.	Make sure that tap is fully opened and water pressure is normal.Check drain hose installation.
E8	Water protective level error.	Contact the After sales service.
Problem Cause Solution
F3	• Temperature sensor error.	• Contact the After sales service.
F4	• Heating error. Contact the After sales service.
F7	• Motor error.	• Contact the After sales service.
FA	• Water level sensor error. Contact the •After sales service.
FC0 ,FC1 FC2	or Abnormal communication error. Contact the After sales service.

10.3 Troubleshooting without display code

Problem Cause Solution
Washing machine fails to operate.	Programme is not yet started.Door is not properly closed.Machine has not been switched on.Power failure.Child lock is activated.	Check programme and start it.Close the door properly.Switch the machine on.Check power supply.Deactivate child lock.
Washing machine will not be filled with water.	No water.Inlet hose is kinked.Inlet hose filter is blocked.Water pressure is less than 0.03 MPa.Door is not properly closed.Water supply failure.	Check water tap.Check inlet hose.Unblock inlet hose filter.Check water pressure.Close the door properly.Ensure the water supply.
Machine is draining while being filled.	Height of drain hose is below 80 cm.Drain hose end could reach into water.	Make sure that drain hose is properly installed.Make sure the drain hose is not in water.
Drainage failure.	Drain hose is blocked.Pump filter is blocked.Drain hose end is higher than 100 cm above floor level.	Unblock drain hose.Clean pump filter.Make sure that drain hose is properly installed.
Strong vibration while spinning.	Not all transportation bolts have been removed.Appliance has no solid position.Machine load is not correct.	Remove all transportation bolts.Ensure solid ground and a ev-elled position.Check load weight and balance.
Operation stops before completing wash cycle.	Water or electric failure.	Check power and water supply.
Operation stops for a period of time.	Appliance displays error code.Problem due to load pattern.Programme performs soaking cycle.	Consider display codes.Reduce or adjust load.Cancel programme and restart.

10-Troubleshooting

Problem Cause Solution

Excessive foam floats drum and/or detergent drawer.	·Detergent is not a appropriate.·Excessive use of detergent.	·Check detergent recommendations.·Reduce amount of detergent.
Automatic adjustment of washing time.	·Washing programme duration will be adjusted.	·This is normal and doesn't affect functionality.
Spinning fails.	Unbalance of laundry.	·Check machine load and laundry and run a spinning programme again.
Unsatisfactory washing result.	·Degree of pollution does not agree with selected programme·Detergent quantity was not sufficient.·Maximum load has been exceeded.·Laundry was unevenly distributed in the drum.	·Select an other programme.·Choose the detergent acc. to the degree of pollution and according to manufacture specifications.·Reduce loading.·Loose the laundry.
Washing powder residues are on the laundry.	·Insoluble particles of detergent can remain as white spots on the laundry.	·Perform extra rinse.·Try to brush the points from the dry laundry.·Choose an other detergent.
Laundry has grey patches.	·Caused by fats such as oils, creams or ointments.	·Pretreat the laundry with a special cleaner.

Note: Foam formation

If too much foam is inspected during spin cycle, motor stops and drain pump will be activated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends without spinning.

Should the error messages reappear even after the taken measures, switch off the appliance, disconnect the power supply and contact the customer service.

10.4 In case of power failure

The current programme and its setting will be saved. When power supply is restored operation will be resumed.

If a power failure cuts an operating wash programme door opening is mechanically blocked. To get out any laundry water level should not be seen in the glassy porthole of the door. - Danger of burns! Water level has to be lowered as described in "Pump filter". Not till then pull lever (A) beneath service flap (Fig.10-1) until door is unlocked by a gentle click. Afterwards refix all parts.

When the washing machine in a safe state (under the water level below the window along a certain distance, barrel temperature below 55^irc C, the inner barrel did not turn), may unlock the doors of the machine operation.

11.1 Preparation

▶Take the appliance out of the packaging.
▶ Remove all packaging material including protecting film on cabinet, polystyrene base, keep them out of childrens reach. While opening the package, water drops may be seen on plastic bag and porthole. This normal phenomenon results from water tests in the factory.

Note: Packaging disposal

Keep all packaging materials out of children's reach and dispose them in an environmentally friendly manner.

11.2 OPTIONAL: Install noise reduction pads

1. When opening the shrink package, you will find four noise reduction pads. These are used for reducing noise (Fig. 11-1).
2. Lay the washing machine down to its side, port-hole pointing upwards, bottom side towards operator (Fig. 11-2).
3. Take out the noise reduction pads and remove the double-sided adhesive protective film; paste around the bottom; the noise reduction pads under the washing machine cabinet as shown in Figure 3(two longer pads in position 1 and 3, two shorter pads in position 2 and 4). Finally set the machine upright again (Fig. 11-3).

Warm tip:

Noise reduction pad is optional, could help to reduce noise, please assemble it or not according to your own demand.

11.3 Dismantle the transportation bolts

The transportation bolts are designed for clamping anti-vibration components inside the appliance during transportation to prevent inner damage.

1. Remove all 4 bolts on the rear side and take out plastic spacers (Fig. 11-4)(Fig. 11-5).
   ^12.6 Fill left holes with blanking plugs (Fig. 11-6)(Fig. 11-7).

Note: Keep in safe place

Keep all parts of the transport protection in a safe place for later use. Whenever the appliance is to be moved at first reinstall the protection parts.

11.4 Moving the appliance

If the machine is to be moved to a distant location, replace the transportation bolts removed before installation to prevent damage: The assembly takes place in reverse order.

11.5 Aligning the appliance

Adjust all feet (Fig. 11-8) to achieve a complete level position. This will minimize vibrations and thus noise during use. It will also reduce wear and tear. We recommend to use a spirit level for adjustment. Floor should be as stable and flat as possible.

1. Loose the locknut (1) by using a wrench.
2. Adjust the height by turning the foot (2).
3. Tighten lock ut (1) against the housing.

11.6 Drain Water Connection

Fix the water drain hose properly to the piping. The hose has to reach at one point a height between 80 and 100 cm above the appliance bottom line! If possible keep always drain hose fixed to the clip at the appliance back.

WARNING!

▶ Use only the supplied hose set for the connection.
▶ Never reuse old hose sets!
▶ Only connect to cold water supply.
Before connection, check whether the water is clean and clear.

Following connections are possible:

11.6.1 Drain hose to sink

▶ Hang the drain hose with the U-support over the edge of a sink with adequate size (Fig. 11-9).
▶ Protect the U-support sufficiently against slipping.

11.6.2 Drain hose to waste water connection

▶The internal diameter of the stand pipe with vent-hole must be minimum 40 mm.
▶ Put the drain hose for 80-100 mm in the wastewater pipe.
▶ Attach the U-support and secure it sufficiently (Fig. 11-10).

11.6.3 Drain hose to sink connection

▶The junction must lie above the siphon.
▶A spigot connection is usually closed by a pad (A). That must be removed to prevent any disfunction (Fig. 11-11).
▶Secure the drain hose with a clamp.

Simple line drawing of a bucket pump with a hook and tubing, labeled '11-9' (no text or symbols on the diagram itself)

CAUTION!

The drain hose should not be submerged in water and should be securely fixed and leak-free. If the drain hose is placed on the ground or if the pipe is at a height of less than 80 cm, the washing machine will continuously drain while being filled (self-siphoning).
- Drain hose is not to be extended. If necessary contact after sales service.

11.7 Fresh Water Connection

Make sure that the gaskets are inserted.

1. Connect the water inlet hose with the angled end to the appliance (Fig. 11-12). Tighten the screw joint by hand.
2. The other end connect to a water tap with a 3/4" thread (Fig. 11-13).

11.8 Electrical Connection

Before each connection check if:

▶power supply, socket and fusing are appropriate to the rating plate.
▶the power socket is earthed and no multi-plug or extension are used.
▶the power plug and socket are strictly according.
▶ Only UK: The UK plug meets BS1363A standard.

Put the plug into the socket (Fig. 11-14).

WARNING!

▶Ensure always that all connections (power supply, drain and fresh water hose) are firm, dry and leack free!

▶Take care these parts are never to be crushed, kinked, or twisted.

If the supply cord is damaged, it must be replaced by the service agent (see warranty card) in order to avoid a hazard.

12.1 Additional technical data

	HW100-B14959NEU1
Voltage in V 220V-240 V/50Hz
Current in A 10
Max. power in W 2000
Water pressure in MPa 0.03≤P ≤1
Netto weight in kg 70

12.2 Product dimensions

TOP VIEWL LAWFRONT VIEW

PRODUCT DIMENSIONS	HW100-B14959NEU1
A Overall height of product mm	850
B Overall width of product mm	595
C Overall depth of product (To main control board size) mm	530
D Overall depth of product mm	617
E Depth of door open mm	1085
F Minimum door clearance to adjacent wall mm	300

Note: The exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.

12.3 Standards and Directives CE

This product meets the requirements of all applicable EC directives with the corresponding harmonised standards, which provide for CE marking.

13-Customer service

We recommend our Haier Customer Service and the use of original spare parts, and the minimum period during which the spare parts for the household washing machine is 10 years.

If you have a problem with your appliance, please first check section Troubleshooting. If you can not find a solution there, please contact:

▶ your local dealer.

the Service & Support area at www.haier-europe.com where you can find telephone numbers and FAQs and where you can activate the service claim.

For specific product information, please login to the Haier official website https://www.haier-europe.com/en_GB/technical-assistance/ and search the model you use, click the product to go to the detail page then click "documents" to find the user manual to download it. You can also find the product information in this page.

To contact our Service, ensure that you have the following data available.

The information can be found on the rating plate.

Model ____ Serial No. ____

Also check the Warranty Card supplied with the product in case of warranty.

For general business enquiries please find below our addresses in Europe:

European Haier addresses
Country*	Postal address	Country* Postal address
Italy	Haier Europe Trading SRLVia De Cristoforis, 1221100 VareseITALY	France	Haier France SAS53Boulevard Ornano –Pleyad 393200 Saint DenisFrance
Spain Portugal	Torre Llevant, Paseo ZonaFranca, n° 105, 13° - 08038BarcelonaSPAIN	Belgium-FRBelgium-NLNetherlandsLuxembourg	Haier Benelux SAAnderlechtRoute de Lennik 451BELGIUM
Germany Austria	Haier Deutschland GmbHHewlett-Packard-Str. 4D-61352 Bad HomburgGERMANY	PolandCzechiaHungaryGreeceRomaniaRussia	Haier Poland Sp. zo.o.Al. Jerozolimskie 181B02-222 WarszawaPOLAND
United Kingdom	Haier Appliances UK Co.Ltd.One Crown SquareChurch Street EastWoking, Surrey, GU21 6HRUK

*For more information please refer to www.haier-europe.com

Model information is available in the product database at https://eprel.ec.europa.eu/ by searching for the model identifier reported in the field Model of the product label affixed on the product; the link to the model in the product database can be found here below for each model identifier:

HW100-B14959NEU1

Abstract geometric composition with four gray rounded rectangles arranged in a cross pattern (no text or symbols)

Haier

Simple line drawing of a trash bin with two crossed lines indicating no waste or restriction (no text or symbols)

Desecho

Circular button with a four-peta symbol at center, no text or numbers present

3.2 Selector de programas

Compartimento de detergente para:

6-8

Icon showing a computer monitor with a play button and mouse pointer (no text or symbols)

medioambiental responsible

Front view of a white washing machine with black lid and control panel (no visible text or symbols)

Line drawing of a hand cleaning a washing machine with a circular component (no text or symbols)

Nota: Higiénico

Simple line drawing of a bucket pump with a hook and rope, labeled 11-9 (no text or symbols on the diagram itself)

DIMENSIONES DEL PRODUCTO HW100-B14959NEU1

HW100-B14959NEU1

Abstract geometric composition with four gray triangular shapes radiating from a central point (no text or symbols)

Haier

Manual do utilizador Máquina de lavar

HW100-B14959NEU1

Symbol of a trash bin crossed out by two diagonal lines (no text or numbers present)

Eliminação

3.2 Seletor do programa

6-8

Icon showing a play button with double arrow pointing to it, no text or symbols present

Front view of a white washing machine with black lid and control panel (no visible text or symbols)

Line drawing of a hand cleaning a circular component next to a washing machine (no text or symbols)

Nota: Higiene

11.3 Desmontar os parafusos de transporte

Simple line drawing of a bucket pump with a hook and ring, labeled 11-9 (no text or symbols on the diagram itself)

CUNDADO!

HW100-B14959NEU1

Abstract geometric design with four gray angular shapes radiating from a central point, no text or symbols present.

HW100-B14959NEU1