AVer

PTC330N - Security Camera AVer - Free user manual and instructions

Find the device manual for free PTC330N AVer in PDF.

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Product TypeAI Auto Tracking PTZ Camera (NDI|HX)
BrandAVer
ModelPTC330N
Image Sensor1/2.5" 2M Exmor CMOS
Effective Pixels2 Megapixels
Optical Zoom30X
Digital Zoom12X
Lens Focal Lengthf = 4.3 mm (Wide) to 129 mm (Tele)
Aperture (Iris)F1.6 (Wide) to F4.7 (Tele)
Minimum Illumination0.7 lux (IRE50, F1.5, 30fps)
Pan / Tilt AnglesPan: ±170°, Tilt: +90° / -30°
Pan / Tilt Speed (Manual)Pan: 0.1° to 100°/sec, Tilt: 0.1° to 100°/sec
Preset SpeedPan: 200°/sec, Tilt: 200°/sec
Preset Positions10 (IR remote), 255 (RS-232)
Video Outputs3G-SDI, HDMI, IP, USB
Audio2ch stereo, MIC in, Line in
Power RequirementDC 12V/2A or PoE+ (IEEE 802.3at)
Power Consumption18W
Dimensions (W x D x H)180 x 145 x 183.5 mm
Net Weight1.7 kg
Network Interface10/100/1000 Base-T
Video CompressionH.264, H.265, MJPEG, NDI|HX
Auto Tracking ModesPresenter, Zone, Hybrid
USBUSB 3.0, UVC 1.1, UAC 1.0
Remote ControlInfrared
SecurityKensington lock slot

Frequently Asked Questions - PTC330N AVer

How do I connect the camera via PoE?
Connect the camera to a router or switch through the PoE+ port (IEEE 802.3at). Only support PoE+ standard. Use a Cat5e cable for best performance.
How do I set up auto tracking?
Use the remote control to adjust the camera view to the desired tracking point, then save it to Preset 1. Press the Auto Tracking button on the remote to enable tracking. You can also configure tracking modes (Presenter, Zone, Hybrid) via the web interface.
How do I upgrade the firmware?
Download the latest firmware from AVer's download center. Connect to the camera via browser, go to System > Upgrade Firmware, select the file and click Upgrade. Refresh the browser after completion.
How do I reset the camera to factory defaults?
In the OSD menu, go to System > Factory Default and set to ON. Alternatively, via the web interface under System > Factory Default, click reset.
How do I enable NDI function?
Go to Video & Audio in the web interface and select NDI as the video mode. The camera will reboot. Then set an identity name in System > Camera ID (NDI).
What is the maximum resolution for streaming?
The camera supports up to 1080p 60fps for streaming. For USB output, maximum resolution is 1080p. HDMI output can also deliver 1080p 60fps.
How do I connect an external microphone?
Connect the microphone to the Audio In port. In the OSD menu or web interface, set the audio input type to Mic In and adjust the volume. The camera provides 2.5V plug-in power for electret microphones.
How many preset positions can I save?
You can save up to 10 preset positions using the IR remote (numbers 0-9) and up to 255 preset positions via RS-232 control. Presets store pan, tilt, zoom, and focus settings.
What is the difference between Presenter, Zone, and Hybrid tracking modes?
Presenter mode tracks a single person entering a defined tracking point. Zone mode tracks movement across multiple preset zones. Hybrid mode combines both: uses zone presets and auto tracking when the presenter leaves the zone.
How do I clean the camera lens?
Use a soft, dry cloth to gently wipe the lens. Avoid using harsh chemicals or abrasive materials. For stubborn dirt, use a lens cleaning solution applied to the cloth, not directly on the lens.

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USER MANUAL PTC330N AVer

natural_image Line drawing of a medical imaging device with a coiled cable and base (no text or symbols)

AI Auto Tracking PTZ Camera

PTC310/ PTC310H /PTC310U

PTC330/ PTC330U

*NDI model:PTC310N/PTC310UN/PTC330N

User Manual

FCC NOTICE (Class A)

AVer PTC330N - FCC NOTICE (Class A) - 1

This device complies with Part 15 of the FCC Rules. The operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.

Class A ITE

Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use:

Warning - This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

European Community Compliance Statement (Class A)

AVer PTC330N - European Community Compliance Statement (Class A) - 1

This product is herewith confirmed to comply with the requirements set out in the Council Directives on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility Directive 2014/30/EU.

Warning - This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures to correct this interference.

DISCLAIMER

No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice.

In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.

TRADEMARKS

“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description purpose only belong to each of their companies.

©2021 AVer Information Inc. All rights reserved.

All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.

NOTICE

SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.

Remote Control Battery Safety Information

  • Store batteries in a cool and dry place.
  • Do not throw away used batteries in the trash. Properly dispose of used batteries through specially approved disposal methods.
  • Remove the batteries if they are not in use for long periods of time. Battery leakage and corrosion can damage the remote control. Dispose of batteries safely and through approved disposal methods.
  • Do not use old batteries with new batteries.
  • Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium).
  • Do not dispose of batteries in a fire.
  • Do not attempt to short-circuit the battery terminals.

CAUTION

  • Risk of explosion if battery is replaced by an incorrect type.
  • Dispose of used batteries in a safe and proper manner.

WARNING

■ To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product.
■ Do not drop the camera or subject it to physical shock.
■ Use the correct power supply voltage to avoid the damaging camera.
■ Do not place the camera where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
■ Hold the bottom of the camera with both hands to move the camera. Do not grab the lens or lens holder to move the camera.

AVer PTC330N - WARNING - 1

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AVer PTC330N - WARNING - 2

natural_image Line drawing of a hand holding a circular device with a cross symbol above it, no text or symbols present.

AVer PTC330N - WARNING - 3

natural_image Line drawing of hands holding a camera lens with 'OK' text above (no other symbols or text)

Contents

Package Contents....1

Product Introduction....2

Sources 2

Overview 2

LED Indicator....3

Pan and Tilt Angle 3

Dimension 4

Device Connection .... 5

Video Output Connection 6

RS232 and RS422 Connection 7

Audio Input Connection ....11

PoE Connection ....11

Install Cable Fixing Plate 13

Ceiling installation 14

Installation for Auto Tracking Performance.... 15

Remote Control 16

Setup the Camera.... 18

OSD Menu....18

Setup IP Address of the Camera 18

Static IP 18

DHCP 19

OSD Tree 20

Camera....20

Advanced Setting....21

Video Output....21

Network 21

System....22

Web Setup....23

Using the AVer IPCam Utility to Find the Camera.... 23

Using AVer PTZ Management Software to Find the Camera.... 24

Make a Connection to the Camera via Browser 25

Live View 26

Pan-Tilt-Zoom Control....26

Focus....27

Manual Pan-Tile-Zoom and Preset Speed Adjustment ....27

Preset Setting 28

Tracking Control 28

Click Tracking Function....29

Camera Settings....30

Exposure 30

Image Process....30

Video & Audio 31

Get 4K (2160p) output ....31

Network 34

RTMP Setting 34

Using RTSP Connect to Camera 35

SRT Stream....36

Tracking Setting....38

Presenter Mode 38

Zone Mode ....40

Hybrid Mode 42

Quick Setup for Tracking....44

Presenter Mode 44

Zone Mode 44

System 45

Upgrade Firmware 46

VISCA RS232 Command Table 47

Visca over IP Settings 48

CGI command 49

Specification....51

PTC310 51

PTC310H....54

PTC310N....57

PTC310U....61

PTC310UN 64

PTC330 68

PTC330N....71

PTC330U....75

Package Contents

AVer PTC330N - Package Contents - 1
Camera unit

AVer PTC330N - Package Contents - 2
Remote control

AVer PTC330N - Package Contents - 3

Cable ties(x5)
AVZ AI Data Tracking P32 Camera P32 Camera Copyright © 2019-04-06 © 2019-04-07 User Manual

Quick Start Guide

AVer PTC330N - Package Contents - 5
Cable Fixing plates(x2)

AVer PTC330N - Package Contents - 6
M2 x 4mm Screw(x4)

AVer PTC330N - Package Contents - 7
Power adapter & Power cord

AVer PTC330N - Package Contents - 8
1/4"-20L=6.5mm Screw(x3)

AVer PTC330N - Package Contents - 9
Ceiling mount bracket(x2)

AVer PTC330N - Package Contents - 10
M3 x 6mm Screw(x3)

*The power cord will vary depending on the standard power outlet of the country where it is sold.

Optional accessory

AVer PTC330N - Optional accessory - 1
RS232 Din8 to D-Sub9 Cable

AVer PTC330N - Optional accessory - 2
RS232 In/Out Y Cable

AVer PTC330N - Optional accessory - 3
Wall mount bracket

AVer PTC330N - Optional accessory - 4
Camera Controller (CL01)

* For detail on optional accessories, consult your local dealer.

Product Introduction

Sources

PTC300 Intro Video

https://www.youtube.com/watch?v=j25xQbkSmPc

PTC300 Series Feature Video

https://www.youtube.com/watch?v=VJh1m5RWhLw

AVer Tech (Setup)

https://www.youtube.com/channel/UC8rQt7Pe3_4Rh-K4p1eXfNw

AVer PTC300 Series AI Auto Tracking PTZ Com series 2:01

Overview

(1) (2) (3)

AVer PTC330N - Overview - 2

natural_image Technical line drawing of a mechanical device with mounting base and control panel (no text or symbols)

(5) (6) (7)(8)(9) (10) (11) (12)

(1) Tally Lamp (*1)(5) PoE+ IEEE 802.3AT(9) USB 3.0 Port (Type C)
(2) IR Sensor(6) RS232 Port(10) HDMI Port
(3) Power Indicator(7) RS422 Port(11) 3G-SDI Port (*2)
(4) Kensington Lock (8) Audio In (12) DC Power Jack

*1: Line input level: 1Vrms (max.).
Mic input level: 50mVrms (max.); Supplied voltage: 2.5V
*2: This feature (3G-SDI) is not supported on PTC310H & PTC310HN.

LED Indicator

LEDStatus
Blue(Solid) Normal Operation
Blue(Blinking) Auto Tracking On
Orange(Blinking) Camera Initialization
Orange(Solid) Standby
Red(Blinking) FW Updating

Pan and Tilt Angle

170° 170°

90° 30°

Dimension

Unit: mm

184,03 180,00

145,00 161,30

Device Connection

AVer PTC330N - Device Connection - 1

flowchart
graph TD
    A["Microphone"] -->|Audio input| B["Camera"]
    B --> C["LAN"]
    C --> D["Web application (Remote Management)"]
    D --> E["Lecture capture system (Record)"]
    E --> F["Laptop (Management/Presentation/Video Conference)"]
    F --> G["Monitor/TV (Display)"]
    G --> H["Server"]
    H --> I["Cloud with upward arrow"]
    I --> E
    B --> J["RS232, RS422 or IP"]
    J --> K["USB"]
    K --> L["3G-SDI or PoE+ or HDMI"]

Video Output Connection

HDMI

Use the HDMI cable to connect with monitor or TV for video output.

HDMI cable Monitor/TV

3G-SDI

Connect to 3G-SDI monitor for video output. (This feature "3G-SDI" is not supported on PTC310H & PTC310HN.)

3G-SDI cable (Not incuiled) SDI Monitor

[Note] HDMI and 3G-SDI monitors can be connected to camera and output live video simultaneously; Assuming HDMI monitor is well connected before the camera turned on, the OSD menu will be displayed on HDMI monitor in default."

RS232 and RS422 Connection

Connect through the RS232 or RS422 for camera control.

RS232

RS232(VISCA) cable (Not inculded) Joystick Laptop

● RS232 Port Pin Definition
1 2 3 4 5 6 7 8 9

FunctionMini DIN9 PIN #I/O TypeSignal Description
VISCA IN1 Output DTR Data Terminal Ready
2 Input DSR Data Set Ready
3 Output TXD Transmit Data
6 Input RXD Receiver Data
VISCA OUT7 Output DTR Data Terminal Ready
4 Input DSR Data Set Ready
8 Output TXD Transmit Data
9 Input RXD Receiver Data
5------Not connect
flowchart
graph LR
    A["Mini DIN9"] --> B["Connect to AVer camera"]
    C["IN(Mini DIN8)"] --> D["Connect to controller or PC"]
    C --> E["Connect to next camera"]
    F["OUT(Mini DIN8)"] --> D
    F --> E

8 7 6 5 4 3 2 1

No.Signal
1DTR
2DSR
3TXD
4GND
5RXD
6GND
7NC
8NC

● Din8 to D-Sub9 Cable Pin Definition
5 1 9 6

6 7 8 3 4 5 1 2

AVer PTC330N - RS232 and RS422 Connection - 6

RS422

AVer PTC330N - RS422 - 1

flowchart
graph TD
    A["RS422 cable (Not inculcd)"] --> B["Laptop"]
    C["Joystick"] --> A
    D["Router"] --> E["RS422 cable (Not inculcd)"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333

[Note] Use cat5e splitter for multi-camera connection.

1 8

RS422 Pin
No.Pin No.Pin
1TX- 5TX+
2TX+ 6RX+
3RX- 7RX-
4TX- 8RX+

Cat5e splitter pin assignment:
AVer PTC330N - RS422 - 3

flowchart
graph TD
    A["876 5 4 3 21"] --> B["Camera"]
    C["876 5 4 3 21"] --> D["Camera/Joystick"]
    E["876 5 4 3 21"] --> F["Camera/Joystick"]
    G["876 5 4 3 21"] --> H["Camera/Joystick"]
    I["876 5 4 3 21"] --> J["Camera/Joystick"]
    K["876 5 4 3 21"] --> L["Camera/Joystick"]
    M["876 5 4 3 21"] --> N["Camera/Joystick"]
    O["876 5 4 3 21"] --> P["Camera/Joystick"]
    Q["876 5 4 3 21"] --> R["Camera/Joystick"]

Audio Input Connection

Connect the audio device for audio receiving.

[Note]

  • Line input level: 1Vrms (max.).
  • Mic input level: 50mVrms (max.); Supplied voltage:2.5V.

Microphone Auido mixer

PoE Connection

Connect the camera to the router or switch through the PoE+ port.

[Note] Only support IEEE 802.3AT PoE+ standard.

Ethernet cable (Not inculde)

Router/PoE Switch

Install Cable Fixing Plate

① Secure the cable fixing plate to the camera with screws.

Screw: 4screws, M2 x 4mm(Included in the package)

AVer PTC330N - Install Cable Fixing Plate - 1

natural_image Diagram showing device transformation from a multi-stage optical or radar system to a multi-stage optical or radar device (no text or symbols present)

② Plug-in cables.
AVer PTC330N - Install Cable Fixing Plate - 2

natural_image Technical line drawing of a mechanical device with ports and housing (no text or symbols)

③ Using cable ties to secure the cable and cable fixing plate.
AVer PTC330N - Install Cable Fixing Plate - 3

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Ceiling installation

  1. Secure the mount bracket on the ceiling.

Screw: 4 screws, M4 x 10mm (Not Included in the package)

AVer PTC330N - Ceiling installation - 1

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  1. Install the mount bracket on the camera.

Screw: 3 screw, 1/4"-20 L=6.5mm(Included in the package)

AVer PTC330N - Ceiling installation - 2

natural_image Technical line drawing of a camera module with mounting holes and a cylindrical lens (no text or symbols)
  1. Slide the mount bracket with the camera into the mount bracket which secured on the ceiling.

AVer PTC330N - Ceiling installation - 3

natural_image Technical line drawing of a mechanical device with mounting holes and a cylindrical component (no text or symbols)
  1. Secure the camera with screws.

Screw: 3 screws, M3 x 6mm( Not Included in the package)

AVer PTC330N - Ceiling installation - 4

natural_image Technical line drawing of a mechanical device with multiple ports and mounting holes (no text or symbols)

[Note] Connects necessary cables after sliding the camera into the mount bracket.

Installation for Auto Tracking Performance

• Maximum/Minimum distance from the camera to tracking target

Upper body tracking Full body tracking
PTC3101.3~16 meters2.2~28 meters
PTC3301.4~44 meters2.5~76 meters

• Installed 2\~3 meters high from the floor.
- No human-outline figure on posters/screens/monitors/TVs in the background.
• Less than three people in a single camera view.

AVer PTC330N - Installation for Auto Tracking Performance - 1

flowchart
graph TD
    A["Board/Screen/Wall"] --> B["Presenter/Stage"]
    B --> C["Room 1"]
    B --> D["Room 2"]
    B --> E["Room 3"]
    B --> F["Room 4"]
    B --> G["Room 5"]
    B --> H["Room 6"]
    B --> I["Room 7"]
    B --> J["Room 8"]
    B --> K["Room 9"]
    B --> L["Room 10"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#cfc,stroke:#333
    style E fill:#cfc,stroke:#333
    style F fill:#cfc,stroke:#333
    style G fill:#cfc,stroke:#333
    style H fill:#cfc,stroke:#333
    style I fill:#cfc,stroke:#333
    style J fill:#cfc,stroke:#333
    style K fill:#cfc,stroke:#333
    style L fill:#fcc,stroke:#333
    note right of L "Center of the room, 2~3m height"

Remote Control

(1) (2) (3) CAMERA SELECT 1 2 3 1 2 3 4 5 6 7 8 9 Preset 0 RESET POSITION WDR BLC (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) AUTO TRACKING ON OFF 3-> SATCH UP DOWN FULL SOXY COPY TRACKING FOR FAST BLOW AUTO FIRELESS AUTO TRACKING ON OFF (24)

Name Function
(1) PowerTurn the unit on/standby.
(2) MenuOpen and exit the OSD menu.
(3) Camera SelectCAM1 to CAM3 buttonSelects a camera to operate.
(4) Numeric Pad■ Use for setting the preset position 0~9.■ Press number button (0~9) to move the camera to pre-configure preset position 0~9.
(5) PresetPress and hold “Preset” + “Number button (0~9)” to set the preset position.
(6) ResetPress and hold “Reset” + “Number button (0~9)” to cancel pre-configure preset position.
(7) WDRTurn on/off WDR function.
(8) BLCTurn on/off backlight compensation.
(9) ▲,▼,◀, & ▶ Pan and tilt the camera.
(10) EnterWhen open the OSD menu and Confirm the selection or make a selection in OSD menu.
(11) PT ResetReset the Pan-Tilt position. (Re-calibration)
(12) L/R DIRLeft and right orientation setting.- Press and hold “L/R DIR” button + number button “1” to set the direction of the camera panning movement opposite to that indicated by the arrow of the ◀/► buttons.- Press and hold“L/R DIR” button + number button “2” to set the direction of the camera panning movement same as the arrow of the ◀/► buttons.
(13) Zoom +/-Zoom in/out slow.
(14) MF/Far/NearEnable manual focus. Use Far/Near to adjust the focus.
(15) Zoom Fast +/-Zoom in/out fast.
(16) Pan-tilt Fast/SlowPan-Tilt speed adjustment.(24-speed)
(17) AFAuto focus.
(18) Auto TrackingAuto Tracking on/off.
(19) FreezeFreeze the live image
(20) EV +/-EV level adjustment.
(21) SwitchChange presenter (Tracking target)
(22) Tracking PointWhen presenter enters this area, the camera will start tracking.Short press the button will recall preset1,Long press(over 0.5sec) the button will switch tracking mode (v0.0.0000.21 or later FW).
(23) Upper BodyPresenter's size on screen is upper body.
(24) Full BodyPresenter's size on screen is Full body.

Setup the Camera

OSD Menu

Press MENON on the remote controller to call out the OSD menu and use

▲, ▼, ◀, ▶ and

button to operate the OSD menu.

Camera Advanced Setting Video Output Network System

Setup IP Address of the Camera

Static IP

  1. Press button on the remote controller to call out OSD menu.
  2. Go to Network > Static IP.

[Note] Turn the DHCP off before setup static IP (Network > DHCP > Off).

  1. Select the IP address, Gateway, Mask, and DNS to configure. Press ⬇ and use◀, ▶, number pad to enter the data.

Camera Advanced Setting Video Output Network System DHCP Static IP OFF IP Address 192 168 1 168 Gateway 192 168 1 254 Netmask 255 255 255 0 DNS & & & &

DHCP

  1. Press button on the remote controller to call out OSD menu.
  2. Go to Network > DHCP > On.

Camera DHCP ON OFF Advanced Setting Static IP > ON Video Output Network System

  1. After turn the DHCP on, the user can go to System > Information to view IP address.

Camera Advanced Setting Video Output Network System Camera Selector 1 Status OSD OFF Language English Information > Factory Default OFF Model Name S510 Firmware Version 0.0.0000.02 IP 10.100.93.47 MAC

OSD Tree

Camera

Setup camera parameters – Exposure mode, White balance, Pan-Tilt Zoom, Noise reduction, Frequency, Saturation, Contrast, Sharpness, Mirror, and Flip.

Camera Exposure Mode
Full AutoExposure Value/Gain Limit Level/Slow Shutter
Shutter PriorityExposure Value/Shutter Speed/Gain Limit Level
Iris PriorityExposure Value/Iris Level/Gain Limit Level/Slow Shutter
ManualIris Level/Shutter Speed/Gain Level
Bright0 - 31
White BalanceAuto/AWT/Indoor/Outdoor[Note] AWB auto range is about 3500K color temperature, when the color temperature is less than 3500K, please use AWT.
R Gain0~255
B Gain0~255
Pan Tilt ZoomPan/Tilt Slow /Preset Speed/Digital Zoom/Digital Zoom Limit
Noise FilterOFF/Low/Medium/High
Saturation0~10
Contrast0~4
Sharpness0~3
MirrorOFF/ON
FlipOFF/ON

Advanced Setting

Advanced SettingAudio
Input TypeMic in/Line in
Auto Gain ControlOFF/ON
Noise SuppressionOFF/Low/Normal
Audio Volume0 ~ 10
Control
TypeRS232/RS422
ProtocolVISCA/Pelco-P/ Pelco-D
Camera Address1~7
Baud Rate2400/4800/9600/38400
TrackingON/OFF

Video Output

Select video resolution.(2160p is supported on PTC310U and PTC330U only)

Priority Mode 2160P/1080P
Frequency 50Hz/59.94Hz/60Hz
Video Format 2160p/30 2160p/29.97 2160p/25 1080p/60
1080p/59.94 1080p/30 1080i/60 1080i/59.94
720p/60 720p/59.94 1080p/50 1080p/25
1080il/50 720i/50

Network

Setup IP mode – DHCP or static IP.

NetworkDHCPOff/On
Static IPIP Address
Gateway
Netmask
DNS

System

■ Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the screen.
■ Camera Selector: Set the camera ID 1\~3 for using remote controller on multiple cameras control (also see (2) Camera select in Remote Control chapter).
■ NDI: Enable/disable NDI function. For detail setting refer to Setup NDI Function chapter.
■ Tally: Enable tally function.

System Camera Selector 1~3
Status OSDOFF/ON
Language English/繁中
NDI OFF/ON
Tally Disable/Enable
Information Model Name/FirmwareVersion/IP /MAC
Factory Default OFF/ON

Web Setup

Connect the camera from a remote site through the internet.

Using the AVer IPCam Utility to Find the Camera

To find the IP address of your cameras, you can execute the IPCam Utility installer. Follow the below steps to find the IP address of the camera.

  1. Download the IPCam Utility from http://www.aver.com/download-center.
  2. Run the IPCam Utility
  3. Click Search, and all available devices will be listed on the screen
  4. Select a camera from the list.
  5. The corresponding fields of IP address will display.

  6. Double-click on the IP address of the camera from the list can connect to the camera through the browser.

[Note] If IPCam utility cannot find the camera, please check following:

  1. Please make sure the Ethernet connection of camera is well connected.
  2. The camera and PC (IPCam utility) are in the same LAN segment.

AVer IPCam Utility v2.7.1029.34 Network Device Realtek PCIe GBE Family Controller Search Login User ID Password Network Setting | Date/Time Setting | Maintenance | Import/Export Config | Search Result Select All No. Status Progress Maryl Name Device Name PW version IPv4 Address MAC Address IPv6 A □ 1 Working Fone540 Fone540 0.0.7000.24 10.100.93.86:80 00:18:1a:04:30:1b #:80 □ 2 Working/TR311 TR311 0.0.0000.03 10.100.93.123:80 34:32:34:34:34:23 #:80 □ 3 Working/TR311 TR311 0.0.0000.03 10.100.93.119:80 00:00:00:00:00:00 #:80 □ 4 Working/TR311 TR311 0.0.0000.03 192.168.1.168:80 00:18:1c:99:55:66 #:80 □ 5 Working/TR311 TR311 00.00.00.00 10.100.93.67:80 26:f7:3b:99:5b:8d #:80 Settings Device Name: Start IP Address: . . . End IP Address: . . . DHCP Subnet Mask: . . . Static IP Gateway: . . . *Auto search will start after settings changed! Primary DNS: . . . Don't start auto search this time! Secondary DNS: . . . Apply

Using AVer PTZ Management Software to Find the Camera

To find the IP address of your cameras, you can download the install the AVer PTZ Management Software. Follow the below steps to find the IP address of the camera.

  1. Download the AVer PTZ Management Software from https://www.aver.com/download-center
  2. Select the "Software" tab and download the Windows program and install it.
  3. After setting up the user ID and password, login to the software(default Username/Password: admin/admin) then

AVer PTZ Management User Login User Name Password Login

  1. Select "Setup", "Add" and then "Auto Search".

Add Device PTZ Camera Auto Search Camera Name Camera IP Ports 80 Login Account Password Remarks Group Group Cancel Save

Auto Search Item IP Address Ports Camera Name Camera Model Add 1 102.158.1.158 80 PTC310U PTC310U Cancel OK Refresh

Make a Connection to the Camera via Browser

  1. Find the IP address of the camera. Call out OSD menu and select "System" > "Information" Or use AVer IPCam utility to find the IP address of the camera.
CameraCamera Selector1Model NameS510
Advanced SettingStatus OSDOFFFirmware Version0.0.0000.02
Video OutputLanguageEnglishIP10.100.93.47
NetworkInformation>MAC
SystemFactory DefaultOFF
  1. Open the browser and enter the IP address of the camera. The PC/laptop is required an internet access.

After connecting to the camera, enter the user account and password (default is admin/admin) to login Web.

AVer Live View Camera Settings Video & Audio Networks Tracking Settings System Tracking Control Tracking On Off Number Transmitter Zone Ticket1 Click Touch Camera Control Prout First Speed 10 34 38 Speed 10 34 Digital Zoom Digital Zoom Land 312 32 > 10 Screen Select High Low

Live View

In live view, the user can setup Camera Control (zoom in/out, focus, camera direction control), Preset setting, and Tracking Control(on, off, tracking mode).

AVer Live View Camera Settings Video & Audio Network Tracking Settings Systematic Tracking Correct Tracking Wire Transmitter Lock Hybrid Click Touch Camera Control Preset Kurt Speed 10% 24 30 10% 24 Digital Draw Level x12 x12 Fusion Mode Unit 5.00 Fusion Speed High Low

Pan-Tilt-Zoom Control

To operate the PTZ Camera motion.

Use △, △, and △ to adjust the camera view position and use and

AVer PTC330N - Pan-Tilt-Zoom Control - 1

AVer PTC330N - Pan-Tilt-Zoom Control - 2

to zoom. Select to back to default position.

Digital Zoom: Enable/disable digital zoom function. Move the scroll to adjust the limit of digital zoom.

Camera Control Preset Zoom AF + Focus - Focus Near Limit 1.5m Pan Speed 16 24 Tilt Speed 16 24 Zoom Speed High Low Digital Zoom On Off Digital Zoom Limit x12 x2 x12

Focus

Switch to auto (AF) or manual (MF) focus. The manual focus use + and – to adjust focus. Press “+” to adjust focus to the far end and focusing on a far subject; press “-” to adjust focus to near end and focusing on a near subject.

Camera Control Preset Zoom AF MF Focus - Focus Near Limit 1.5m Pan Speed 16 1 24 Tilt Speed 18 1 24 Zoom Speed High Low Digital Zoom On Off Digital Zoom Limit x12 x2 x12

One push focus(

By clicking the button to adjust Lens focus automatically once.

Focus Near Limit: Set the focus distance limit.

Manual Pan-Tile-Zoom and Preset Speed Adjustment

Adjust the speed of manual Pan-Tilt-Zoom and Preset operation. Enable/Disable the slow mode for manual pan-tilt operation. There are totally 24 levels for manual pan-tilt speed adjustment and 2 levels (Low/High) for zoom speed adjustment. There are 5 levels for preset speed adjustment.

■ Pan/Tilt Slow: When this option is set to ON, the maximum speed of manual pan-tilt operation is 40^/sec ; when this option is set to Off, the maximum speed of manual pan-tilt operation is 100^/sec .
■ Relative Zoom Ratio: When the camera zoomed in to a high ratio, pan and tilt movement will automatically slow down.
■ Preset Affects PTZ & Focus Values Only: When enable this button, the preset point affects PTZ & Focus values only.

Camera Control Preset Zoom AF MF Focus Focus Near Limit 1.5m Pan Speed 16 1 24 Tilt Speed 16 1 24 Zoom Speed High Low Digital Zoom On Off Digital Zoom Limit x12 x2 x12 ✓ Relative Zoom Ratio ✓ Preset Affects PTZ & Focus Values Only

Preset Setting

Setup preset position and view preset position.

Camera Control Preset Save Preset 0 Save Video Freeze while Preset On Off Preset Speed 100 5 200 Load Preset 0 Load Quick Call 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

  1. Select the "Preset" tab in live view interface.
  2. Use , , , and to adjust camera view position.
  3. Enter preset position number (0\~255) in Save Preset column and select "Save" to save the position.
  4. To call the preset position, enter a preset number (0\~255) in Load Preset column or select the preset number (0\~19) from Quick Call section.(Recalling preset will disable auto tracking)
  5. Video Freeze with Preset: On/Off the screen view freeze function. When "Video Freeze with Preset" is on, during the preset operation, the screen will freeze until the operation is done.

Tracking Control

Enable/disable tracking function, select tracking mode, and operate one-click tracking function.

■ Tracking mode(Tracking mode setup refer to Tracking Settings section)

➢ Presenter: Camera will start tracking when object enter the tracking point (preset point) and the face of object is detected.
Zone: Camera will start tracking when object is moving between the preset tracking block area.
Hybrid: Mix the Presenter mode and Zone mode together.

Presenter Zone Hybrid Tracking Sensitivity 1 2 3 Tracking Point Preset Save Time of Return to Tracking Point 3 10 People Size Full Body Upper Body Effective Tracking Area Set When Effective Tracking Area is on, camera only tracks around the selected area, please configure the targeted area from the live view. Auto Zoom When Auto Zoom is off, camera stops zooming in/out automatically but keep the size of Preset 1.

Click Tracking Function

This function allows user to change tracking object while auto tracking.

  1. Select Click Track button. A red frame is targeted on the tracking object and a blue frame is targeted on another object on the live screen.

AVer Unit View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking Mode On Off Presenter Lens engine Close Track Camera Controls Product Pan Speed 100% 44 Focus 300 Speed 95 1 24 Zoom Speed High Low Digital Jovers On Off Digital Jovers unit x12 x2 x12 Zoom Speed Focus Hour Limit 1.5m

  1. Click the object and when frame change to red means the tracking object is changed to the selected one.

AVer Uni View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking Mode On Reset Preventor Scale Hybrid One Touch Camera Control Forecast A/B Focus X8 Speed 10 24 Digital Zoom On Off Zoom Speed 10 24 Right Zoom Limit x12 x22 Left Next Limit 5.5m High Low

Camera Settings

Exposure

Setup the exposure type -- Full auto, Iris priority, Shutter priority, or manual.

AVer PTC330N - Exposure - 1

flowchart
graph TD
    A["Add Attendance"] --> B["Exposure"]
    B --> C["Full Auto"]
    C --> D["Iris Priority"]
    C --> E["Shutter Priority"]
    C --> F["Manual"]
    B --> G["Image Process"]
    G --> H["Exposure Value: 0, 4, 1/1, 1/10K, F2.4, F1.8"]
    G --> I["Gain Level: 5dB, 0, 42, 24, 42"]
    G --> J["Gain Limit Level: 24dB, 24, Off, On"]
    G --> K["Slow Shutter: WDR"]

Image Process

Setup the white balance, saturation, contrast, sharpness, noise filter, power frequency, flip, and mirror. Select the "Image Process" tab in camera setting interface.

Exposure Image Process White Balance AWB R Gain 128 B Gain 128 0 255 0 255 One Push Set If you select "One push", please press SET when placing a sheet of white paper to the camera Saturation 5 0 10 Contrast 2 0 4 Sharpness 2 0 3 Noise Filter Off Low Medium High Mirror Flip Default

Video & Audio

The user can setup Video Mode, Video output, Framerate, Bitrate, I-VOP internal, Encode type, Rate control, Audio input type, Audio volume, and Sampling Rate.

Video mode in the stream only, the frame rate is up to 60fps and in USB+ Streaming mode is up to 30fps.

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking On Off Mode Presenter Zone Hybrid Click Track Priority Mode 2160p 1080p Power Frequency 50Hz 59.94Hz 60Hz Resolution 1080p/60 Video Mode USB + Streaming Stream Video Output Bitrate Encoding Type 1920x1080 4Mbps H 26H H 265 Framerate I-VOP Interval (S) 1s Rate Control 30 1 VBR CBR Audio Input Type Audio Volume 5 Line In MIC In 0 10 Encoding Type Sampling Rate AAC 48K

Get 4K (2160p) output

  1. Make sure that your HDMI monitor and cable support 4K (HDMI2.0 or above), select 2160p at Priority Mode via either web or OSD menu. Select 2160p/30 resolution at OSD menu to get 4K HDMI output. (3G-SDI does not support 4K)
  2. Select "USB Only" at Video Mode to get 4k USB output(live stream will be off)
  3. Select "Stream Only" at Video Mode to get 4k live stream output (USB will be disabled)

Setup NDI Function

NDI service only support on NDI models: PTC310N, PTC310UN, PTC310HN, PTC330N.

  1. Enable NDI mode by selecting "NDI" as video mode in Video & Audio page. To disable the NDI function, select other mode. The camera will reboot after selecting NDI mode.

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Priority Mode 2160p 1000p Power Frequency 50Hz 58.94Hz 60Hz Video Mode NDI Stream Video Output 1920x1080 Bitrate 4Mbps Framerate PVOP Interval (S) 1s 25 1 10 Audio Input Type Line In MIC In Audio Volume 5 0 10 Encoding Type Sampling Rate AAC Encoding Type VBR CBR

  1. User can setup the following functions:

  2. Stream Video Output: Select video output resolution.
    ● Framerate: Select framerate of the camera.

  3. Encoding Type: Select encoding type – H.264 or H.265.
  4. Sampling Rate: Select sampling rate value.
  5. Audio Input Type: select audio input type – Line In or MIC In.
  6. Bitrate: Select bitrate value – 521kbps, 1Mbps, 2Mbps, 4Mbps, 8Mbps, 16Mbps, 32Mbps.
  7. I-VOP interval(S): Move scroll bra to set the value – 1s to 10s.
  8. Audio Volume: Move scroll bra to set the volume value – 0 to 10.
  9. Rate control: select the rate control type – VBR or CBR.

  10. Set the identity name for display on NDI interface. Select System > Camera ID(NDI).

Enter the name as user wanted. The maximum character is 10. After entering the name, select the Set button to save and manually restart the PTZ camera for the settings to take effect.

The following characters can be displayed for camera ID:

Numeric characters0123456789
Alphabetical characters (upper and lower cases)ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz
Symbols! @ # $ % ^ & * ( ) , . ∧ ; :” ’ + = < > ? [ ] { } | - _ ` ~ \ /

Camera ID(NDI) AVer_NDI_Camera Set

Network

Setup IP address of camera – DHCP or static IP, netmask, gateway, and DNS. After setting, select "Confirm" to apply settings.

Hostname: To change the display of Hostname, allow to name the camera in other device ex IP Router. The default Hostname of camera is AVer.

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking On Off Mode Presenter Zone Hybrid Click Track DHCP On Off 10 100.91.49 255.255.255.0 SNLWY 10 100.91.254 8 8 8.6 Hostname AVer Unknown DHCP RTMP Settings Server URL Stream Key Start Stream STOP RTSP Security On Off SRT Settings Destination IP Port Encryption 192.168 1.112 8889 None Latency 1000 ms Passphrase Connect Status: Disconnected Start Stream STOP Start Stream STOP

RTMP Setting

Setup for uploading the camera's live view to the broadcasting platform (ex: Youtube).

RTMP Settings Server URL Stream Key Start Stream STOP

Get the RTMP server URL and stream key from the broadcasting platform and enter in "Server URL" and "Stream key" column.

Select "Start stream" to begin uploading the live video of the camera to the broadcasting platform. Select "Stop" to stop uploading the video.

[Note] To get the RTMP server URL and stream key, please refer to the instruction of broadcasting.

Using RTSP Connect to Camera

To use RTSP player connecting to the camera; please enter the following RTSP URL in your application such as VLC, PotPlayer or Quick Time.

"rtsp://IP address of camera/live_st1"

For Example: rtsp://192.168.1.168/live_st1

(the camera default IP address: 192.168.1.168)

Enable/disable RTSP security function if needed.

(When RTSP Security is On, the RTSP stream ID/Password will be synced to the web login User name/ Password.)

RTSP Security On Off

SRT Stream

SRT Settings Destination IP Port Encryption 8889 None Latency 1000 ms Passphrase Connect Status: Disconnected Start Stream STOP

Example 1 vMix:

Set the workstation and the PTC300 camera in the same network. Check the workstation's IP address (Destination IP). Example:

C:\WINDOWS\system32\cmd.exe Windows IP Configuration Wireless LAN adapter Local Area Connection® 1: Media State . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Ethernet: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::8013:bd79:8b8c:2339%21 IPv4 Address. . . . . . . . . . : 192.168.1.10 Subnet Mask . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . : Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : aver.com Link-local IPv6 Address . : fe80::685d-62r-7:1f05:a46e%11 IPv4 Address. . . . . . . . . : 10.100.200.67 Subnet Mask . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . : 10.100.200.254 Ethernet adapter Bluetooth Network Connection:

Select SRT(Listener) from Stream Type in vMix Input Select window.

Input Select Video DVD List Camera NDI / Desktop Capture Stream / SRT Stream Type SRT (Listener) Port 5000 Latency (ms) 200 Decoder Delay (ms) 0 Stream ID SRTListener 5000 Passphrase Key Length 32

Enter the information into the SRT Settings PTC310 web interface, then click on "Start Stream", Connect Status shows "Connected".

SRT Settings Destination IP Port Encryption 10.100 200.87 5000 None Latency 1000 frames Passphrase Connect Status: Connected Start Stream

Example2 OBS (Open Broadcaster Software)

Set the workstation and the PTC300 camera in the same network. Check the workstation's IP address (Destination IP). Example:

Connection-specific DNS Suffix . : aver.com Link-local IPv6 Address . . . . . : fe80::f1dc:bcda:87bd:ac1e%12 IPv4 Address. . . . . . . . . . . : 10.100.105.127 Subnet Mask . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.100.105.254

Open OBS, add a scene, add a source, enter srt://Work Station IP:port?mode=listener

Example: srt://10.100.105.127:8889?mode=listener

Properties for 'PTC310 SRT' Local File Restart playback when source becomes active Network Buffering 14 MB Input sits://10.100.105.127:8889?mode=listener Input Format Reconnect Delay 10 S Use hardware decoding when available Defaults OK Cancel

[Note] If there is no image, please try right click on the source->Transform->Fit to screen to re-scale image.

Tracking Setting

Set up Tracking mode – Presenter, Zone, and Hybrid mode.

Presenter Mode

Camera will start tracking when object enters the tracking point (preset point).

  1. Use

AVer PTC330N - Presenter Mode - 1

AVer PTC330N - Presenter Mode - 2

to adjust the camera to tracking point

(preset position).

  1. Then, select Save to Preset 1 to save the tracking point.

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking On Off Mode Prescaler Zone Hybrid Click Track Presenter Zone Hybrid Tracking Sensitivity 2 1 3 Time of Return to Tracking Point 3 3 10 Effective Tracking Area Set When Effective Tracking Area is on, camera only tracks around the selected area, please configure the targeted area from the live view. Tracking Point Preset 1 Save People Size Full Body Upper Body Auto Zoom When Auto Zoom is off, camera stops zooming into automatically but keep the size of Preset 1 Save to Preset 1

  1. Tracking Sensitivity: Set the sensitive level of tracking. Move bar to set the value. The current value is displayed at upper right corner.

Tracking Sensitivity 1 2 3

  1. Time of Return to Tracking Point: Set the idle time for camera returning to tracking point. Move bar to set the value (in seconds). The current value is displayed at upper right corner.

Time of Return to Tracking Point 3 10

  1. People Size: Select the people in full or half size while tracking.

People Size Full Half

  1. Effect Tracking Area: When Effective Tracking Area function is on, camera only tracks around the selected area. Check the box to turn on the Effective Tracking Area function then click Set to configure the targeted area in the live view. Move the upper left corner and the lower right corner of the red solid frame to define the targeted area.

Effective Tracking Area Set When Effective Tracking Area is on, camera only tracks around the selected area, please configure the targeted area from the live view.

AVer PTC330N - Presenter Mode - 8

flowchart
graph TD
    A["Top Human"] --> B["Bottom Human"]
    C["Top Human"] --> D["Bottom Human"]
    E["Bottom Human"] --> F["Bottom Human"]
    G["Bottom Human"] --> H["Bottom Human"]
    I["Bottom Human"] --> J["Bottom Human"]
    K["Bottom Human"] --> L["Bottom Human"]
    M["Bottom Human"] --> N["Bottom Human"]
    O["Bottom Human"] --> P["Bottom Human"]
    Q["Bottom Human"] --> R["Bottom Human"]
    S["Bottom Human"] --> T["Bottom Human"]
    U["Bottom Human"] --> V["Bottom Human"]
    W["Bottom Human"] --> X["Bottom Human"]
    Y["Bottom Human"] --> Z["Bottom Human"]
    AA["Bottom Human"] --> AB["Bottom Human"]
    AC["Bottom Human"] --> AD["Bottom Human"]
    AE["Bottom Human"] --> AF["Bottom Human"]
    AG["Bottom Human"] --> AH["Bottom Human"]
    AI["Bottom Human"] --> AJ["Bottom Human"]
    AK["Bottom Human"] --> AL["Bottom Human"]
    AM["Bottom Human"] --> AN["Bottom Human"]
    AO["Bottom Human"] --> AP["Bottom Human"]
    AQ["Bottom Human"] --> AR["Bottom Human"]
    AS["Bottom Human"] --> AT["Bottom Human"]
    AU["Bottom Human"] --> AV["Bottom Human"]
    AW["Bottom Human"] --> AX["Bottom Human"]

[Note] The position of the red solid frame corresponds to the central position of the presenter. The black dotted frames represent the tracking areas for different positions of the presenter. Therefore, the red dotted frame is the actual effective tracking area of the red solid frame.

  1. Auto Zoom: When Auto Zoom is off, camera stops zooming in/out automatically but keep the size of Preset 1.

✓ Auto Zoom When Auto Zoom is off, camera stops zooming in/out automatically but keep the size of Preset 1.

Zone Mode

Setup the block area for the camera to detect object and follow-up the object to move the camera when the object is in block area that user has set.

  1. Select the Blocks (2, 3, or 4). Each block is corresponding to one preset position. The maximum is 4 blocks (4 preset positions).

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking On Off Mode Presenter Zone Hybrid Click Track Preset 6 Save Delete 2 Blocks 3 Blocks 4 Blocks Setting Tips Presenter Zone Hybrid Gesture Tracking Sensitivity 2 1 3 Time of Return to Tracking Point 5 3 10 Tracking Point Preset 6

  1. Select the block and Set the preset positions in order (preset 6 to preset 9). Use

AVer PTC330N - Zone Mode - 2

AVer PTC330N - Zone Mode - 3

AVer PTC330N - Zone Mode - 4

AVer PTC330N - Zone Mode - 5

AVer PTC330N - Zone Mode - 6

AVer PTC330N - Zone Mode - 7

AVer PTC330N - Zone Mode - 8

AVer PTC330N - Zone Mode - 9

AVer PTC330N - Zone Mode - 10

AVer PTC330N - Zone Mode - 11

Save" to save

the preset position. And, a snapshot of the preset image will show at corresponding image display box. Repeat the step to set another preset position.

① ② Zoom ③ Preset 6 Save Delete

[Note] Set each preset overlapping the next preset view (one man width overlap), no or less zoom between presets. Examples below:

6 1 7 Sawn

6 7 8

[Note] Set the preset view to clearly see at least 60% upper body of the preseter to ensure tracking accuracy. Make sure there is no any other human-outline poster/TV/monitor in the background.

Preset for Zone Mode, Example:

Caribbean Sea

  1. Tracking Sensitivity: Set the sensitive level of tracking. Move bar to set the value. The current value is displayed at upper right corner.

Tracking Sensitivity 1 2 3

  1. Time of Return to Tracking Point: Set the idle time for camera returning to tracking point. Move bar to set the value (in seconds). The current value is displayed at upper right corner.

Time of Return to Tracking Point 3 10

Hybrid Mode

This function allows the user to use two types of tracking modes: "Presenter mode" and "Zone mode" at the same time. When the presenter enters selected preset points, it will change to Zone position; when the presenter leaves the preset points, camera will follow presenter to do Auto Tracking function.

  1. Mix two tracking modes "Presenter" and "Zone" at the same time. For Hybrid mode, do not set Zone preset points overlapping or close to each other. It is recommended to leave some distance between Zone preset points.

Zone (Preset 11) Presenter Zone (Preset 10)

  1. Use direction control panel to move the camera to desired position and select "save" to save the preset position. And, a snapshot of the preset image will show at corresponding image display box. Select preset position and select "Delete" to delete the saved preset position.(Preset 10,11,12,13)

Zoom Preset 6 Save Delete

  1. Set the sensitive level of tracking. Move bar to set the value. The current value is displayed at upper right corner.

Tracking Sensitivity 1 2 3

  1. Set the idle time for camera returning to tracking point. Move bar to set the value (in seconds). The current value is displayed at upper right corner.

Time of Return to Tracking Point 3 3 10

  1. When losing tracking target and going back to Tracking Point.

Tracking Point Preset Save

  1. Presenter size, Full body will show the whole Body on screen and Upper will only show half body.

People Size Full Body Upper Body

Quick Setup for Tracking

Presenter Mode

  1. Use IR remote to adjust the camera view properly then save to preset1 as the initial position

  2. Press tracking "On" button on IR remote, here you go!

  3. Press "UPPER BODY" key to get closer view (up to 60% body), or FULL BODY to see entire presenter in the view.

  4. Press "Switch" key to switch between presenters. Initially the camera tracks the one who is in the center of view. Every switch follows the sequence: left to right, then back to far left one in the camera view(see picture below). To see which presenter is being tracked, press numeric key"7" for seven times to call/cancel engineering mode while tracking, you will see purple boxes shown on all human-outline objects, and who under yellow box is being tracked.

AVer PTC330N - Presenter Mode - 1

flowchart
graph TD
    A["Group 1: Smiling Face Icon"] --> B["Group 2: Smiling Face Icon"]
    B --> C["Group 3: Smiling Face Icon"]
    C --> D["Group 4: Smiling Face Icon"]
    D --> E["Group 5: Smiling Face Icon"]
    E --> F["Group 6: Smiling Face Icon"]
    F --> G["Group 7: Smiling Face Icon"]

Zone Mode

2 blocks initially selected and preset 6 is initially the start position. But if you prefer 3 or 4 blocks for Zone mode tracking and prefer another preset as start position, go to web setting.

  1. Use IR remote to adjust the camera view properly then save to preset6, preset7

  2. Long press "Tracking Point" to switch tracking mode from Presenter Mode to Zone Mode (the hotkey supported at firmware v0.0.0000.21 or later)

  3. Press "ON", here you go!

System

■ System information: It displays Model Name, IP Address, Serial Number, MAC Address and Firmware Version.
■ Factory Default: Reset the camera back to factory default value.
■ Login in: The default login in name and password are admin/admin. User can change if needed.
■ Status OSD: Enable/disable Preset status (Save Preset, Call Preset, Cancel Preset) display on the screen.
■ Language: Change the Web UI language.
■ Camera ID (NDI): Set the camera ID as identification for NDI function. To setup NDI function, please refer to NDI Function section.
■ Power Up to Preset/ Power off to preset: If enabling Power Up/Off to Preset function, the camera will move to the saved preset point in the field when the camera powers up/off.
■ Reboot: To restart the camera from web page.
■ Customized Function: Ability to execute some specific functions by using VISCA command.

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking Mode On Off Presenter Zone Hybrid Click Track Upgrade firmware 超值推荐 未选择任何顾客 Upgrade Factory Default Reset To Factory Default Model Name S510 IP Address 10.100.105.59 Serial Number 5310755400028 MAC Address 00:18:1A:06:E9:B5 Firmware Version 0.0.0000.34 Lens Firmware Version AA34 MCU Firmware Version 4AOC8587 Login Login Name 1 Login Password Change Cancel Language English Reboot Status OSD On Off Setting Import Setting Export Setting Power Up to Preset 0 Save Power Off to Preset 0 Save Customized Function

Upgrade Firmware

  1. Download the newest firmware from http://www.aver.com/download-center.
  2. Connect to the camera through the browser.
  3. Select System > Browse the FW file > Upgrade firmware
  4. Select the firmware and select the "Upgrade" button.
  5. After updating, refresh the browser.

AVer Live View Camera Settings Video & Audio Network Tracking Settings System Tracking Control Tracking Mode On Off Presenter Zone Hybrid Click Track Upgrade firmware 选择档案 未选择任何档案 Upgrade Factory Default Reset To Factory Default Model Name S510 IP Address 10.100.105.59 Serial Number 5310755400028 MAC Address 00:18:1A.06 E9.85 Firmware Version 0.0.0000.34 Lens Firmware Version AA34 MCU Firmware Version 4A0C8587 Login Login Name 1 Login Password Change Cancel Language English Reboot Status OSD On Off Setting Import Setting Export Setting Power Up to Preset 0 Save Power Off to Preset 0 Save Customized Function

Command SetCommand CommandPacket Comments
CAM_PowerOn 8x 01 04 00 02 FFPower ON/OFF
Off 8x 01 04 00 03 FF
CAM_ZoomStop 8x 01 04 07 00 FF
Tele(Variable) 8x 01 04 072p FFp=0 (Low) to 7 (High)
Wide(Variable) 8x 01 04 073p FF
CAM_FocusStop 8x 01 04 08 00 FF
Auto Focus 8x 01 04 38 02FF
Manual Focus8x 01 04 38 03 FF
One Push 8x 01 04 18 01FF
Direct8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position
CAM_WBAuto8x 01 04 35 00 FF Normal Auto
ATW 8x 01 04 35 04 FF
Indoor8x 01 04 35 01 FF
Outdoor 8x 01 04 35 02 FF
One Push WB 8x 01 04 3503 FF One Push WB mode
Manual8x 01 04 35 05 FF Manual Control mode
One Push 8x 01 04 10 05FF One Push WB Trigger
CAM_RGainUp8x 01 04 03 02 FF Manual Control of R Gain
Down8x 01 04 03 03 FF
CAM_BgainUp8x 01 04 04 02 FF Manual Control of B Gain
Down8x 01 04 04 03 FF
CAM_AEFull Auto8x 01 04 39 00 FF Automatic Exposure mode
Manual8x 01 04 39 03 FF Manual Control mode
Shutter Priority8x 01 04 39 0A FFShutter Priority Automatic Exposure mode
Iris Priority8x 01 04 39 0B FFIris Priority Automatic Exposure mode
Bright8x 01 04 39 0D FFBright Mode (Manual control)
CAM_ShutterUp8x 01 04 0A 02 FFShutter Setting
Down8x 01 04 0A 03 FF
CAM_IrisUp8x 01 04 0B 02 FFIris Setting
Down8x 01 04 0B 03 FF
CAM_GainUp8x 01 04 0C 02 FFGain Setting
Down8x 01 04 0C 03 FF
CAM_BrightUp8x 01 04 0D 02 FFBright Setting
Down8x 01 04 0D 03 FF
Up8x 01 04 0E 02 FFExposure Compensation Amount Setting
Down8x 01 04 0E 03 FF
CAM_BacklightOn 8x 01 04 33 02 FF Back Light Compensation ON/OFF
Off 8x 01 04 33 03 FF
CAM_PresetReset8x 01 04 3F 00 pp FFpp: Preset Number 0x00~0xFF
Set8x 01 04 3F 01 pp FF
Recall8x 01 04 3F 02 pp FF
CAM_MenuOn/Off8x 01 06 06 10 FFDisplay ON/OFF
Pan-tilt DriveUp8x 01 06 01 VV WW 03 01 FFVV: Pan speed setting 0x01 (low speed) to 0x18 (high speed)WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)
Down8x 01 06 01 VV WW 03 02 FF
Left8x 01 06 01 VV WW 01 03 FF
Right8x 01 06 01 VV WW 02 03 FF
UpDownLeft8x 01 06 01 VV WW 01 01 FF
UpDownRight 8x 01 06 01 VV WWW 02 01 FF
DownLeft8x 01 06 01 VV WW 01 02 FF
DownRight8x 01 06 01 VV WW 02 02 FF
Stop 8x 01 06 01 VV WW03 03 FF
Home8x 01 06 04 FF
Reset8x 01 06 05 FF
Absolute Position (v26 or above)8x 01 06 02 VV WW 0Y 0Y 0Y 0Z 0Z 0Z FFVV: Pan speed setting 0x01 (low speed) to 0x18 (high speed)WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)YYYY: Pan Position 8A14 to 762C (CENTER 0000)ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)
CAM_WdrOn8x 01 04 3D 02 FFWdr ON/OFF
Off 8x 01 04 3D 03 FF
CAM_MenuEnter8x 01 7E 01 02 00 01 FFEnter Submenu
Tally Lamp ON8x 01 7E 01 0A 00 02 FF
Tally Lamp OFF8x 01 7E 01 0A 00 03 FF
FreezeFreeze On81 01 04 62 02 FFFreeze On Immediately
Freeze Off81 01 04 62 03 FFFreeze Off Immediately
Preset Freeze On81 01 04 62 22 FFFreeze On When Running Preset
Preset Freeze Off81 01 04 62 23 FFFreeze Off When Running Preset
Auto TrackingOn 8x 01 04 7D 02 FFAuto tracking ON/OFF
Off 8x 01 04 7D 03 FF
CAM_Memory SpecialSet8x 01 04 3F 01 pp FFpp: 0x00 To 0xFF normal presetpp: 0x5F => Trun on OSD menupp: 0xA0 => Full Bodypp: 0xA1 => Upper Bodypp: 0xA2 => Tracking Pointpp: 0xA3 => Switchpp: 0xA4 => Presenter mode (support with v25 or newer firmware)pp: 0xA5 => Zone mode (support with v25 or newer firmware)
Inquiry Command Command Packet Reply Packet Comments
CAM_PowerInq8x 09 04 00 FFy0 50 02 FF On
y0 50 03 FF Off
CAM_WBModelInq8x 09 04 35 FFy0 50 00 FF Auto
y0 50 01 FF In Door
y0 50 02 FF Out Door
y0 50 03 FF One Push WB
y0 50 04 FF ATW
y0 50 05 FF Manual
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain
CAM_AEModelInq8x 09 04 39 FFy0 50 00 FF Full Auto
y0 50 03 FF Manual
y0 50 0A FF Shutter Priority
y0 50 0B FF Iris Priority
y0 50 0D FF Bright
CAM_ShutterPosInq8x 09 04 4A FFy0 50 00 00 0p 0q FFpq: Shutter Position
CAM_IrisPosInq8x 09 04 4B FFy0 50 00 00 0p 0q FFpq: Iris Position
CAM_GainPosInq8x 09 04 4C FFy0 50 00 00 0p 0q FFpq: Gain Position
CAM_BrightPosInq8x 09 04 4D FFy0 50 00 00 0p 0q FFpq: Bright Position
CAM_ExpCompPosInq8x 09 04 4E FFy0 50 00 00 0p 0q FFpq: ExpComp Position
CAM_FocusModelInq8x 09 04 38 FFy0 50 02 FF Auto Focus
y0 50 03 FF Manual Focus
CAM_FocusPosInq8x 09 04 48 FFy0 50 0p 0q 0r 0s FFpqrs: Focus Position
zoom_Pos_Inq8x 09 04 47 FF y0 50 0p 0q 0r 0s FFpqrs: Zoom PosinZoom Position
PT_Pos_Inq8x 09 06 12 FFy0 50 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FFYYYY: Pan Position 8A14 to 762C (CENTER 0000)ZZZZ: Tilt Position 468B to E898 (Image Flip: OFF) (CENTER 0000)

The x value = VISCA Camera ID: 1 to 7 for RS232/RS422 connection.

Visca over IP Settings

VISCA over IP

PORT

Internet protocolIPV4
Transport protocolUDP
Port addressS2381

FORMAT

byte 0byte 1byte 2byte 3byte 4byte 5byte 6byte 7byte8~~ byte23
funcPayload typePayload lengthSequence numberPayload (1 to 16 bytes)
dataValue1Value21~16 (0x0001~0x0010)0X00000000 ~ 0XFFFFFFFVISCA Packet (see page VISCA)

Payload type

NameValue1Value2Description
VISCA command0x010x00Stores the VISCA command.
VISCA inquiry0x010x10Stores the VISCA inquiry.
VISCA reply0x010x11Stores the reply for the VISCA command or VISCA inquiry

Sequence number

AVer PTC330N - Visca over IP Settings - 1

flowchart
graph TD
    A["Controller"] -->|VISCA Command (Seq = N)| B["device"]
    A -->|VISCA Reply (Seq = N)| B
    A -->|VISCA Command (Seq = N + 1)| B
    A -->|VISCA Reply (Seq = N + 1)| B

Sequence number = N

The x value should be 1 for Visca-over-IP string, e.g. 01 00 00 09 00 00 00 01 81 01 06 01 07 07 01 03 FF

CGI command

CGI List for Video Transmission
CGI item nameURLCommandParameter NameParameter valueDescription
Get JPEG/snapshot1280x720 jpg
Get RTSP streamrtsp://ip/live_st1
CGI List for Camera Control
CGI item nameURL CommandParameter NameParameter valueDescription
up start/cgi-bin?SetPtzf=1,0,1&(random)
up end/cgi-bin?SetPtzf=1,0,2&(random)
down start/cgi-bin?SetPtzf=1,1,1&(random)
down end/cgi-bin?SetPtzf=1,1,2&(random)
left start/cgi-bin?SetPtzf=0,1,1&(random)
left end/cgi-bin?SetPtzf=0,1,2&(random)
right start/cgi-bin?SetPtzf=0,0,1&(random)
right end/cgi-bin?SetPtzf=0,0,2&(random)
zoom_in start/cgi-bin?SetPtzf=2,0,1&(random)
zoom_in end/cgi-bin?SetPtzf=2,0,2&(random)
zoom_out start/cgi-bin?SetPtzf=2,1,1&(random)
zoom_out end/cgi-bin?SetPtzf=2,1,2&(random)
set preset:/cgi-bin?ActPreset=1,N&(random)N : position
load preset:/cgi-bin?ActPreset=0,N&(random)N : position
CGI List for Various Settings
CGI item nameURLCommandParameter NameParameter valueDescription
exposure value/cgi-bin?Set=img_expo_expo,3,N&(random)value1 ~ 9N : value
saturation/cgi-bin?Set=img_saturation,3,N&(random)value0 ~ 10N : value
contrast/cgi-bin?Set=img_contrast,3,N&(random)value0 ~ 4N : value
Tracking on:/cgi-bin?Set=trk_tracking,3,1&(random)
Tracking off:/cgi-bin?Set=trk_tracking,3,0&(random)
Tracking Presenter Mode:/cgi-bin?Set=trk_mode,3,1&(random)
Tracking Zone Mode:/cgi-bin?Set=trk_mode,3,2&(random)

Specification

PTC310

Camera
Image Sensor 1/2.8" 1080p Exmor CMOS
Effective Picture Elements 2 Megapixels
Output ResolutionsAuto1080p/60, 1080p/59.94, 1080p/50, 1080p/30,1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50,720p/30, 720p/29.97, 720p/25
Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 900 (Center)
Shutter Speed 1/1 s to 1/10,000 sec
Exposure ControlAuto, Manual, Bright mode, Priority AE (Shutter, IRIS),BLC, WDR
White BalanceAuto, ATW, Indoor, Outdoor, One push, Manual
Optical Zoom 12X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 78° (Wide) to 9° (Tele)HFOV: 70° (Wide) to 8° (Tele)VFOV: 42° (Wide) to 5° (Tele)
Focal Length f = 3.9 mm (Wide) to 39 mm (Tele)
Aperture (Iris) F = 1.6 (Wide) to 3.0 (Tele)
Minimum Working Distance 0.3 m (Wide), 1.5 m (Tele)
Camera
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode
Audio
Channel 2ch Stereo
Codec AAC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 KHz
Interface
Video Outputs HDMI, IP, USB, 3G-SDI
Audio Outputs HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A or above
Power Consumption 18W
PoEPoE+
Dimensions (W x D x H)W180*D145*H183.5mm
Net Weight1.7 (±0.1) kg
ApplicationIndoor
TallyYes
SecurityKensington Slot
Remote ControlInfrared
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 1080p 60fps
Network Video Compress Formats H.264, H.265, MJPEG
Maximum Frame Rate 1080p 60fps
Bit-rate Control Modes VBR, CBR (selectable)
Range of Bit-rate Setting 512 Kbps to 32 Mbps
Network Interface 10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP
NDI® | HX Capability No
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 1080p
USB Video Class (UVC) UVC 1.1
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration ToolSupport Windows® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year

PTC310H

Camera
Image Sensor 1/2.8” 4K Exmor CMOS
Effective Picture Elements 8 Megapixels
Output ResolutionsAuto2160p/30, 2160p/25, 2160p/29.97, 1080p/60,1080p/59.94, 1080p/50, 1080p/30, 1080p/29.97,1080p/25, 720p/60, 720p/59.94, 720p/50, 720p/30,720p/29.97, 720p/25
Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 1400 (Center)
Shutter Speed 1/1 s to 1/10,000 sec
Exposure ControlAuto, Manual, Bright mode, Priority AE (Shutter, IRIS),BLC, WDR
White BalanceAuto, ATW, Indoor, Outdoor, One push, Manual
Optical Zoom 12X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 78° (Wide) to 7° (Tele)HFOV: 70° (Wide) to 6° (Tele)VFOV: 42° (Wide) to 3° (Tele)
Focal Length f = 3.9 mm (Wide) to 46.8 mm (Tele)
Aperture (Iris) F = 1.6 (Wide) to 2.8 (Tele)
Minimum Working Distance0.3 m (Wide), 1.5 m (Tele)
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode
Audio
Channel 2ch Stereo
Codec AAC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 KHz
Interface
Video Outputs HDMI, IP, USB
Audio Outputs HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption18W
PoEPoE+
Dimensions (W x D x H)W180*D145*H183.5mm
Net Weight1.7 (±0.1) kg
ApplicationIndoor
TallyYes
Security Kensington Slot
Remote Control Infrared
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 4K 30fps, 1080p 60fps
Network Video Compress Formats H.264, H.265, MJPEG
Maximum Frame Rate 4K 30fps, 1080p 60fps
Bit-rate Control Modes VBR, CBR (selectable)
Range of Bit-rate Setting 512 Kbps to 32 Mbps
Network Interface 10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP,SRT
NDI® | HX Capability No
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 1080p
USB Video Class (UVC) UVC 1.1
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration Tool Support Windows ^® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year

PTC310N

Camera
Image Sensor 1/2.8" 1080p Exmor CMOS
Effective Picture Elements 2 Megapixels
Output ResolutionsAuto1080p/60, 1080p/59.94, 1080p/50, 1080p/30,1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50,720p/30, 720p/29.97, 720p/25
Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 900 (Center)
Shutter Speed 1/1 s to 1/10,000 sec
Exposure ControlAuto, Manual, Bright mode, Priority AE (Shutter, IRIS),BLC, WDR
White BalanceAuto, ATW, Indoor, Outdoor, One push, Manual
Optical Zoom12X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 78° (Wide) to 7° (Tele)HFOV: 70° (Wide) to 6° (Tele)VFOV: 42° (Wide) to 3° (Tele)
Focal Length f = 3.9 mm (Wide) to 46.8 mm (Tele)
Aperture (Iris) F = 1.6 (Wide) to 2.8 (Tele)
Minimum Working Distance 0.3 m (Wide), 1.5 m (Tele)
Camera
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode
Audio
Channel 2ch Stereo
CodecAAC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 KHz
Interface
Video Outputs3G-SDI, HDMI, IP, USB
Audio Outputs3G-SDI, HDMI, IP, USB
Audio InputsMIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption 18W
PoE PoE+
Dimensions (W x D x H) W180*D145*H183.5mm
Net Weight 1.7 (±0.1) kg
General
Application Indoor
Tally Yes
Security Kensington Slot
Remote Control Infrared
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 1080p 60fps
Network Video Compress Formats H.264, H.265, MJPEG, NDI
Maximum Frame Rate 1080p 60fps
Bit-rate Control ModesVBR, CBR (selectable)
Range of Bit-rate Setting512 Kbps to 32 Mbps
Network Interface10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP,SRT, NDI
NDI® | HX Capability Yes
USB
ConnectorUSB 3.0
Video Format MJPEG
Maximum Video Resolution 1080p
USB Video Class (UVC) UVC 1.1
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration Tool Support Windows ^® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year
Camera
Image Sensor 1/2.8" 4K Exmor CMOS
Effective Picture Elements 8 Megapixels
Output ResolutionsAuto4K/30, 4K/29.97, 4K/25, 1080p/60, 1080p/59.94,1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60,720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25
Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 1400 (Center)
Shutter Speed1/1 s to 1/10,000 sec
Exposure ControlAuto, Manual, Bright mode, Priority AE (Shutter, IRIS),BLC, WDR
White BalanceAuto, ATW, Indoor, Outdoor, One push, Manual
Optical Zoom 12X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 78° (Wide) to 7° (Tele)HFOV: 70° (Wide) to 6° (Tele)VFOV: 42° (Wide) to 3° (Tele)
Focal Length f = 3.9 mm (Wide) to 46.8 mm (Tele)
Aperture (Iris) F = 1.6 (Wide) to 2.8 (Tele)
Minimum Working Distance 0.3 m (Wide),1.5 m (Tele)
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode
Audio
Channel 2ch Stereo
Codec AAC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 KHz
Interface
Video Outputs 3G-SDI, HDMI, IP, USB
Audio Outputs 3G-SDI, HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption 18W
PoEPoE+
Dimensions (W x W x H)W180*D145*H183.5mm
Net Weight1.7 (±0.1) kg
ApplicationIndoor
TallyYes
SecurityKensington Slot
General
Remote Control Infrared
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 4K 30fps
Network Video Compress Formats H.264, H.265, MJPEG
Maximum Frame Rate 4K 30fps or 1080p 60fps
Bit-rate Control Modes VBR, CBR (selectable)
Range of Bit-rate Setting 512 Kbps to 32 Mbps
Network Interface 10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP,SRT
NDI® | HX Capability No
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 2160p
USB Video Class (UVC) UVC 1.1
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration Tool Support Windows® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year

PTC310UN

Camera
Image Sensor 1/2.8” 4K Exmor CMOS
Effective Picture Elements 8 Megapixels
Output ResolutionsAuto4K/30, 4K/29.97, 4K/25, 1080p/60, 1080p/59.94,1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60,720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25
Minimum Illumination 0.4 lux (IRE50, F1.6, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 1400 (Center)
Shutter Speed1/1 s to 1/10,000 sec
Exposure ControlAuto, Manual, Bright mode, Priority AE (Shutter, IRIS),BLC, WDR
White BalanceAuto, ATW, Indoor, Outdoor, One push, Manual
Optical Zoom 12X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 78° (Wide) to 7° (Tele)HFOV: 70° (Wide) to 6° (Tele)VFOV: 42° (Wide) to 3° (Tele)
Focal Length f = 3.9 mm (Wide) to 46.8 mm (Tele)
Aperture (Iris) F = 1.6 (Wide) to 2.8 (Tele)
Minimum Working Distance 0.3 m (Wide), 1.5 m (Tele)
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Camera
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode
Audio
Channel 2ch Stereo
Codec AAC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 KHz
Interface
Video Outputs 3G-SDI, HDMI, IP, USB
Audio Outputs 3G-SDI, HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption 18W
PoEPoE+
Dimensions (W x W x H)W180*D145*H183.5mm
Net Weight1.7 (±0.1) kg
ApplicationIndoor
TallyYes
SecurityKensington Slot
General
Remote Control Infrared
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 4K 30fps
Network Video Compress Formats H.264, H.265, MJPEG
Maximum Frame Rate 4K 30fps or 1080p 60fps
Bit-rate Control Modes VBR, CBR (selectable)
Range of Bit-rate Setting 512 Kbps to 32 Mbps
Network Interface 10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP,SRT
NDI® | HX Capability Yes
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 2160p
USB Video Class (UVC) UVC 1.1
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration Tool Support Windows® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year

PTC330

Camera
Image Sensor 1/2.5” 2M Exmor CMOS
Effective Picture Elements 2 Megapixels
Output ResolutionsAuto1080p/60, 1080p/59.94, 1080p/50, 1080p/30,1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50,720p/30, 720p/29.97, 720p/25
Minimum Illumination 0.7 lux (IRE50, F1.5, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 900 (center/wide)
Shutter Speed 1/1 to 1/32,000 sec
Exposure Control Auto, Manual, Priority AE (Shutter, IRIS), BLC, WDR
White BalanceAuto, Manual
Optical Zoom 30X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV : 72.9° (Wide) to 2.64° (Tele)HFOV : 65.1° (Wide) to 2.34° (Tele)VFOV : 38.4° (Wide) to 1.36° (Tele)
Focal Length f = 4.3 mm (Wide) to 129 mm (Tele)
Aperture (Iris)F = 1.6 (Wide) to 4.7 (Tele)
Minimum Working DistanceWide 0.01 m,Tele 1.2 m
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Camera
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - Interface RS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - ProtocolsVISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode, Hybrid Mode
Audio
Channel2ch Stereo
CodecAAC-LC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 / 44.1 / 32 / 24 / 16 / 8 KHz
Interface
Video Outputs 3G-SDI, HDMI, IP, USB
Audio Outputs 3G-SDI, HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption 18W
PoE PoE+
Dimensions (W x D x H) W180*D145*H183.5mm
Net Weight 1.7 (±0.1) kg
Application Indoor
Tally Yes
Security Kensington Slot
Remote Control Infrared
General
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 1080p60
Network Video Compress FormatsH.264, H.265, MJPEG
Maximum Frame Rate1080p 60fps
Bit-rate Control ModesVBR, CBR (selectable)
Range of Bit-rate Setting512 Kbps to 32 Mbps
Network Interface10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP
NDI® | HX Capability No
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 1080p
USB Video Class (UVC) UVC 1.1
USB Audio Class (UAC) UAC 1.0
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration Tool Support Windows® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year

PTC330N

Camera
Image Sensor 1/2.5” 2M Exmor CMOS
Effective Picture Elements 2 Megapixels
Output ResolutionsAuto1080p/60, 1080p/59.94, 1080p/50, 1080p/30,1080p/29.97, 1080p/25, 720p/60, 720p/59.94, 720p/50,720p/30, 720p/29.97, 720p/25
Minimum Illumination0.7 lux (IRE50, F1.5, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 900 (center/wide)
Shutter Speed 1/1 to 1/32,000 sec
Exposure Control Auto, Manual, Priority AE (Shutter, IRIS), BLC, WDR
White Balance Auto, Manual
Optical Zoom 30X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 72.9° (Wide) to 2.64° (Tele)HFOV: 65.1° (Wide) to 2.34° (Tele)VFOV: 38.4° (Wide) to 1.36° (Tele)
Focal Length f = 4.3 mm (Wide) to 129 mm (Tele)
Aperture (Iris)F = 1.6 (Wide) to 4.7 (Tele)
Minimum Working DistanceWide 0.01 m,Tele 1.2 m
Pan / Tilt Angles Pan : ±170°, Tilt : +90° / -30°
Pan / Tilt Speed (Manual) Pan : 0.1° to 100° / sec, Tilt : 0.1° to 100° / sec
Camera
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions10 (IR), 255 (RS-232)
Camera Control - InterfaceRS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - ProtocolsVISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image ProcessingNoise Reduction (2D / 3D), Flip, Mirror
Power Frequency50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode, Hybrid Mode
Audio
Channel 2ch Stereo
Codec AAC-LC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 / 44.1 / 32 / 24 / 16 / 8 KHz
Interface
Video Outputs 3G-SDI, HDMI, IP, USB
Audio Outputs 3G-SDI, HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption 18W
PoE PoE+
Dimensions (W x D x H) W180*D145*H183.5mm
Net Weight 1.7 (±0.1) kg
Application Indoor
Tally Yes
Security Kensington Slot
Remote ControlInfrared
General
Operating ConditionsTemperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage ConditionsTemperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution1080p60
Network Video Compress FormatsH.264, H.265, MJPEG
Maximum Frame Rate1080p 60fps
Bit-rate Control Modes VBR, CBR (selectable)
Range of Bit-rate Setting 512 Kbps to 32 Mbps
Network Interface 10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP
NDI® | HX Capability Yes
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 1080p
USB Video Class (UVC) UVC 1.1
USB Audio Class (UAC) UAC 1.0
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address,Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration ToolSupport Windows® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year
Camera
Image Sensor 1/2.5" 4K Exmor CMOS
Effective Picture Elements 8 Megapixels
Output ResolutionsAuto4K/30, 4K/29.97, 4K/25, 1080p/60, 1080p/59.94,1080p/50, 1080p/30, 1080p/29.97, 1080p/25, 720p/60,720p/59.94, 720p/50, 720p/30, 720p/29.97, 720p/25
Minimum Illumination 2.7 lux (IRE50, F1.5, 30fps)
S/N Ratio ≥ 50 dB
Gain Auto, Manual
TV Line 1400 (Center)
Shutter Speed 1/1 to 1/32,000 sec
Exposure Control Auto, Manual, Priority AE (Shutter, IRIS), BLC, WDR
White Balance Auto, Manual
Optical Zoom 30X
Digital Zoom 12X
Sensor Zoom 2X
Viewing AnglesDFOV: 75° (Wide) to 3° (Tele)HFOV: 68° (Wide) to 2.8° (Tele)VFOV: 40° (Wide) to 1.6° (Tele)
Focal Length f = 4.8 mm (Wide) to 144 mm (Tele)
Aperture (Iris)F = 1.5 (Wide) to 3.4 (Tele)
Minimum Working Distance1.5 m to Infinity
Pan / Tilt AnglesPan: ±170°, Tilt: +90° / -30°
Pan / Tilt Speed (Manual)Pan: 0.1° to 100° / sec, Tilt: 0.1° to 100° / sec
Preset Speed Pan : 200° / sec, Tilt : 200° / sec
Preset Positions 10 (IR), 255 (RS-232)
Camera Control - InterfaceRS-232 (DIN8), RS-422 (RJ45), IP
Camera Control - Protocols VISCA / PELCO-D (RS-232 / RS-422 / IP), CGI (IP)
Image Processing Noise Reduction (2D / 3D), Flip, Mirror
Power Frequency Auto, 50 Hz, 60 Hz
AI Auto Tracking Functions
Tracking Mode Presenter Mode, Zone Mode
Audio
Channel 2ch Stereo
Codec AAC-LC (48 / 44.1 / 32 / 24K), G.711, PCM (8K)
Sample Rate 48 / 44.1 / 32 / 24 / 16 / 8 KHz
Interface
Video Outputs 3G-SDI, HDMI, IP, USB
Audio Outputs 3G-SDI, HDMI, IP, USB
Audio Inputs MIC in, Line in
General
Power Requirement AC 100 - 240V to DC12V/2A and above
Power Consumption 18W
PoE PoE+
Dimensions (W x D x H)W180*D145*H183.5mm
Net Weight1.7 (±0.1) kg
ApplicationIndoor
TallyYes
SecurityKensington Slot
Remote ControlInfrared
General
Operating Conditions Temperature : 0 °C to +40 °C ; Humidity : 20% to 80%
Storage Conditions Temperature : -20°C to +60°C ; Humidity: 20% to 95%
IP Streaming
Resolution 4K 30fps
Network Video Compress Formats H.264, H.265, MJPEG
Maximum Frame Rate 4K 30fps or 1080p 60fps
Bit-rate Control Modes VBR, CBR (selectable)
Range of Bit-rate Setting 512 Kbps to 32 Mbps
Network Interface 10 / 100 / 1000 Base-T
Multi-stream Capability2(RTSP / Web Page), 1080p 60fps (max.)
Network ProtocolsIPv6, IPv4, TCP, UDP, ARP, IMCP, IGMP, HTTP,DHCP, RTP / RTCP, RTSP, RTMP, VISCA over IP
NDI® | HX Capability No
USB
Connector USB 3.0
Video Format MJPEG
Maximum Video Resolution 2160p
USB Video Class (UVC) UVC 1.1
USB Audio Class (UAC) UAC 1.0
Web UI
Live Video Preview Yes
Camera PTZ Control Pan, Tilt, Zoom, Focus, Preset Control
Camera / Image Adjustment Exposure, White Balance, Picture
Network Configuration DHCP, IP Address, Gateway, Subnet Mask, DNS
Software Tools
Device IP Searching, Configuration Tool Support Windows® 7 or later
Warranty
Camera 3 Years
Accessories 1 Year
Manual assistant
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Product information

Brand : AVer

Model : PTC330N

Category : Security Camera