NMX-DEC-N2625-WP - Smart wall switch AMX - Free user manual and instructions

Type of Product	Video Decoder
Model Number	NMX-DEC-N2625-WP
Brand	AMX
Dimensions (W x H x D)	8.2 x 1.7 x 6.0 in (208 x 43 x 152 mm)
Weight	1.5 lbs (0.68 kg)
Power Supply	Power over Ethernet (PoE) IEEE 802.3af or 12V DC (adapter included)
Power Consumption	10W (max)
Video Input	IP stream (H.264/H.265)
Video Output	HDMI 2.0
Maximum Resolution	3840 x 2160 @ 60 Hz (4K UHD)
Audio Support	Embedded HDMI audio, analog stereo output
Network Interface	1x Gigabit Ethernet (RJ-45)
Control Interface	Ethernet, IR, RS-232
Supported Protocols	H.264, H.265, MPEG-4, JPEG2000
Main Functions	Real-time video decoding, IP streaming, multicast support, low latency
Operation Temperature	32°F to 122°F (0°C to 50°C)
Humidity	10% to 90% non-condensing
Maintenance & Cleaning	Wipe with a soft, dry cloth. Do not use liquids or solvents.
Safety Precautions	Use only supplied power adapter. Do not expose to moisture. Ensure proper ventilation.
Spare Parts & Repairability	No user-serviceable parts. Contact qualified service personnel for repairs.

Frequently Asked Questions - NMX-DEC-N2625-WP AMX

How do I connect the NMX-DEC-N2625-WP to my network?

Connect an Ethernet cable from your network switch to the Gigabit Ethernet port on the decoder. The device supports PoE for power and data.

What video resolutions does the decoder support?

It supports resolutions up to 4K UHD (3840x2160) at 60 Hz over HDMI output.

Can I use the decoder without PoE?

Yes, you can use the included 12V DC power adapter if PoE is not available.

How do I set the IP address of the decoder?

By default, the decoder obtains an IP address via DHCP. You can set a static IP using the web interface or through AMX control software.

What video codecs are supported?

The decoder supports H.264 and H.265 (HEVC) codecs for efficient streaming.

How do I update the firmware?

Download the latest firmware from the AMX website. Access the web interface of the decoder and use the Firmware Update section to upload the file.

Can I control the decoder remotely?

Yes, via Ethernet using AMX control systems, or through commands over RS-232 and IR.

What audio outputs are available?

Audio is available via HDMI (embedded) and a separate analog stereo jack.

Is the decoder compatible with third-party streaming sources?

It streams standard IP video (RTSP, RTP, UDP) and works with most encoders that output H.264/H.265.

How do I reset the decoder to factory defaults?

Press and hold the reset button on the rear panel for 10 seconds until the LED blinks rapidly.

USER MANUAL NMX-DEC-N2625-WP AMX

INSTRUCTION MANUAL

N2600 SERIES WALL PLATES

NMX-ENC-N2615D-WP WALLPLATE ENCODERS

NMX-DEC-N2625D-WP WALLPLATE DECODERS

NMX-ENC-N2615D-WP-NA, NMX-DEC-N2625D-WP-NA

NMX-ENC-N2615D-WP-EK, NMX-DEC-N2625D-WP-EK

MX-ENC-N2615-WP-NA, NMX-DEC-N2625-WP-NA

NMX-ENC-N2615-WP-EK, NMX-DEC-N2625-WP-EK

IMPORTANT SAFETY INSTRUCTIONS

1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. UNPLUG this apparatus during lightning storms or when unused for long periods of time.
13. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
14. DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on the apparatus.
15. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle or disconnect the PoE + injector.
16. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
17. DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire.
18. Power is supplied via Power Over Ethernet (PoE+), utilizing an AMX certified PoE+ injector such as the PS-POE-AF-TC PoE+ Injector (FG423-83) or compatible network switch which is classified as ES1 and PS2 output in accordance with IEC/EN/UL 62368-1.
19. The product is to be connected only to PoE+ networks without routing to the outside plant.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.

Caution: risk of fire or explosion if the battery is replaced with an incorrect type.

ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.

WARNING: Toreduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.

WARNING: No naked flame sources - such as candles - should be placed on the product.

CAUTION: This product contains batteries that are covered under the 2006/66/EC European Directive, which cannot be disposed of with normal household waste. Please dispose of any used batteries properly, following any local regulations. Do not incinerate.

COPYRIGHT NOTICE

AMX© 2024, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.

LIABILITY NOTICE

No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information contained herein. Further, this publication and features described herein are subject to change without notice.

AMX WARRANTY AND RETURN POLICY

The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

ESD WARNING

To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials.When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose.Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord.

WARNING: Do Not Open! Risk of Electrical Shock. Voltages in this equipment are hazardous to life. No user-serviceable parts inside. Refer all servicing to qualified service personnel.

Place the equipment near a main power supply outlet and make sure that you can easily access the power breaker switch.

WARNING: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or included, power supply of the product. Operation from other voltages other than those indicated may cause irreversible damage to the product and void the products warranty. The use of AC Plug Adapters is cautioned because it can allow the product to be plugged into voltages in which the product was not designed to operate. If the product is equipped with a detachable power cord, use only the type provided with your product or by your local distributor and/or retailer. If you are unsure of the correct operational voltage, please contact your local distributor and/or retailer.

FCC AND CANADA EMC COMPLIANCE INFORMATION:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAN ICE-3 (B)/NMB-3(B)

FCC SDOC SUPPLIER'S DECLARATION OF CONFORMITY:

HARMAN Professional, Inc. hereby declares that this equipment is in compliance with the FCC part 15 Subpart B.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

Approved under the verification provision of FCC Part 15 as a Class B Digital Device.

Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this device.

EU COMPLIANCE INFORMATION:

Hereby, Harman Professional, Inc. declares that the equipment is in compliance with the following: European Union Low Voltage Directive 2014/35/EU; European Union EMC Directive 2014/30/EU; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU and as amended by 2015/863.

You may obtain a free copy of the Declaration of Conformity by visiting http://www.amx.com/techcenter/certifications.asp.

WEEE NOTICE:

This appliance is labeled in accordance with European Directive 2012/19/EU concerning waste of electrical and electronic equipment (IEEE). This label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.

This logo applies to electronic information products sold in the People's Republic of China. The number in the middle of the logo is the number of years of environmental utility.

Manufacturer Information:

HARMAN Professional, Inc.

Address: 8500 Balboa Blvd. Northridge, CA 91329 USA

EU Regulatory Contact:

Harman Professional Denmark ApS

Olof Palmes Allé 44, 8200 Aarhus N, Denmark

UK Regulatory Contact:

Harman Professional Solutions

2 Westside, London Road, Apsley, Hemel Hempstead, HP3 9TD, UK

Table of Contents

Introducing Your New N2600 Series Devices 8

Product Overview 8

Hardware Overview 8

Installing and Configuring Your AV Equipment 11

Installation Overview....11

Step-by-Step Installation Instructions....12

Step 1: Setting Up Your Host Computer ....12

Step 2: Connecting Decoders to the Network....14

Step 3: Connecting Encoders to the Network and Configuring Stream Settings....15

Step 4: Configuring Decoder and Encoder IP addresses (if needed) ......17

How IP Address Changes Affect Unit Control....17

Changing IP Addresses 17

Option 1: Assigning IP Addresses Individually (using the Settings page)....17

Option 2: Assigning IP Addresses to Multiple Units (using CSV files)....18

Step 5: Connecting Encoders to an Input Source ....19

Switching and Scaling Options 20

Seamless Switching 20

Control Options....21

Primary Control Options....21

N-Command Controllers....21

Dante Controller 21

Third-Party Controllers....21

N-Act | On-Board, Built-In Control 21

KVM Configuration....21

Basic Setup....21

Encoder Configuration Options....22

Home Page....23

Stream Setup Section 24

Management Setup Settings 25

Current Source Section....26

General Setup Section 27

Network Page....28

General Section -IP Setup....29

IPv4 Section -IP Setup 30

IPv6 Section -IP Setup 31

VLAN - VLAN Setup....32

Date/Time 33

802.1x....34

Video/Audio Page 35

HDMI Video Section –Video section 36

Current Source Section – Video section....37

Status – Video section 38

Audio Settings Section – Audio Setup....39

EDID Section – EDID Setup 40

Playlist Section – Playlist Setup ....41

Security Page 43

Web Page Section – General Setup....44

Security Certificates Section – General Setup 45

User Security Details Section – Users Setup....46

LDAP Section – LDAP Setup....47

Control Page 48

N-Act Events – N-Act 49

KVM/USB 2.0 Setting - KVM/USB ....50

System Page 51

Command Log - Log....52

Debug Log - Log....53

Syslog Settings - Log 54

Link Layer Discovery Protocol (LLDP) – Status....55

Status – Status....56

Current Source – Status....57

Software – Status....58

Decoder Configuration Options....59

Home Page....60

Stream Setup Section 61

Management Setup Settings 62

Current Source Section....63

General Setup Section 64

Network Page 65

General Section –IP Setup....66

IPv4 Section –IP Setup 67

IPv6 Section -IP Setup 68

VLAN - VLAN Setup....69

Date/Time 70

802.1x....71

Video/Audio Page....72

HDMI Video Section –Video section....73

Current Source Section – Video section 74

Status –Video section....75

Audio Section – Audio Setup 76

HDMI Audio Section – Audio Setup....77

Analog Audio Section – Audio Setup 78

Wall Setup Section – EDID....79

EDID Section – EDID Setup....80

Playlist Section – Playlist Setup ....81

Security Page 83

Web Page Section – General Setup....84

Security Certificates Section – General Setup 85

User Security Details Section – Users Setup....86

LDAP Section – LDAP Setup 87

Control Page 88

Serial Commands – Serial Setup....89

RS232 Settings – Serial Setup 90

Serial Settings – Serial Setup 91

IR Command – IR Setup 92

IR Passthrough Settings – IR Setup....93

N-Act Events – N-Act 94

USB Setting – KVM/USB 95

System Page 96

Command Log - Log....97

Debug Log - Log....98

Syslog Settings - Log....99

Link Layer Discovery Protocol (LLDP) – Status....100

Status – Status....101

Current Source – Status....102

Software – Status....103

Troubleshooting....104

Appendix A: Local/Host Play Error Screens 105

Appendix B: Minimum Network Requirements 109

Appendix C: Connector Wiring Detail 110

Appendix D: Video Resolution Detail 111

Appendix E: Thumbnail and H.26x on Varia Panels 113

Appendix F: Dante Ready Licensing 114

Appendix G: Allowed Characters for Passwords 118

Introducing Your New N2600 Series Devices

Product Overview

The N2600 AV over IP Series belongs to the N-Series product family from AMX and consists of N2612 Encoders, N2622 Decoders, N2615D Wallplate Encoders and N2625D Wallplate Decoders. This series provides a flexible, feature-rich, simple-to-deploy digital media distribution and switching solution that can be used in 4K applications with resolutions up to 4096x2160, with support for HDCP 2.2. This motion-based wavelet codec solution delivers video with nearly imperceptible latency over standard gigabit Ethernet networks.

Any source can be sent to one or more displays by routing through layer-2/layer-3 switches using standard Cat5e cable. Standard features include H264 Stream, output scaling, bi-directional serial, IR, embedded 7.1 audio, USB 2.0 and KVM-over-IP extension. Card versions compatible with the N-Series N9206 card cage are available for high-density applications.

Features include:

• Design flexibility allows you to start as small as 1x1 and grow the system in increments of single sources and devices by simply adding additional Encoders and Decoders.
• Simultaneously stream an H264 Stream from the N2612 Encoder allowing for maximum flexibility of the system.
• USB 2.0 routable.
• Output scaling performed at the Decoder for maximum flexibility.
• Power over Ethernet (PoE+) eliminates the need for a local power supply and speeds installation. Units can still be powered by PoE+ or PoE+ Injectors.
• Infrared (IR) emitter connection allows control of low-cost, IR-only display devices.
• Fast install with Phoenix connectors for power, IR, RS232 serial, and analog audio interfaces.
• Pass-through HDMI interface allows easy installation with local display, such as desktop PC applications.
• USB-A and USB-C connections for KVM applications.

Hardware Overview

Refer to the following figures (front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on page 6 for hardware details.

1) USB-C Port
5) LED Status Indicators
2) HDMI Input
6) Analog Audio Input
3) Device ID Discovery Button
4) Device Reset Button

FIG. 1 N2615D Encoder Front Panel

1) Analog Audio Out

2) HDMI Out

3) Device ID Discovery Button

4) Device Reset Button

5) LED Status Indicators

FIG. 2 N2625D Decoder Panel

Wallplate Encoder and Decoder Panel Descriptions
Encoder Panel
DISPLAY VIDEO LED	On (green) when USB-C is detected
USB-C port	For Video/KVM/USB 2.0 support.
HDMI VIDEO LED	On (green) when HDMI is detected
HDMI IN	HDMI video input.
RESET button	Recessed pushbutton. Press to initiate a "warm restart" which causes the processor to reset, but not lose power. A reset does NOT affect the current settings.
ID button	Recessed pushbutton. Press to send notification out on the network to identify the unit (the notification causes a pop-up dialog in N-Able and N-Command). Press and hold for 30 seconds to initiate a factory restore.
POWER LED	On solid (green) when operating power is supplied.
STATUS LED	On flashing (green) when there is software activity.
STREAM LED	On (green) when the unit is streaming video.
HDCP LED	On (Amber) when the unit detects HDCP
LINK/ACT	On (green) / Flashing (green) based on the activity of the ethernet connection to the device.
AUDIO LED	On (green) when analog audio is enabled
AUDIO IN	3.5mm connector, Provide analog audio input
Decoder Panel
AUDIO LED	On (green) when analog audio is enabled
AUDIO OUT	3.5mm connector, Provide analog audio output
HDMI VIDEO LED	On (green
HDMI OUT	HDMI video output
RESET button	Recessed pushbutton. Press to initiate a "warm restart" which causes the processor to reset, but not lose power. A reset does NOT affect the current settings.
ID button	Recessed pushbutton. Press to send notification out on the network to identify the unit (the notification causes a pop-up dialog in N-Able and N-Command). Press and hold for 30 seconds to initiate a factory restore.
power LED	On solid (green) when operating power is supplied.
STATUS LED	On flashing (green) when there is software activity.
STREAM LED	On (green) when the unit is streaming video.
HDCP LED	On (Amber) when the unit detects HDCP
LINK/ACT	On (green) / Flashing (green) based on the activity of the ethernet connection to the device.
IR OUT	3.5mm connector. Provides IR output only (33 to 60 kHz; typically, 39 kHz). IR emitter not included.
RS232	3.5mm connector, which provides a serial control interface full duplex communication. Supports standard baud rates from 1200 to 115200.
USB 2.0 Standard- A port (x2)	For USB 2.0 support, connect to top connector. For HID support, connect to either USB port.

Installing and Configuring Your AV Equipment

This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any problems, refer to the Troubleshooting section on page 104 for help.

Installation Overview

The N2600 Encoders and Decoders have multiple configuration and installation options. For basic installation guidelines, see the table below. For more detailed instructions, refer to Step-by-Step Installation Instructions on page 12.

Basic Installation Guidelines
Connections	Options
Power	Power over Ethernet (PoE+): Connect the unit's P0 port to an active, PoE+ enabled network switch.
Network	PoE units: Using PoE+ to power the unit, you should already have a network connection.
Video	N2615D EncodersFor video encoding of a digital source, connect the source to the Encoder's USB-C or HDMI IN port.USB-C - Use a DP-Alt or Thunderbolt 3/4 cable or adapter.HDMI - Use a HDMI 2.0 or greater cable or adapter.
	N2625D DecodersFor video decoding, connect a digital display to the Decoder'sHDMI OUTport using a video cable with an HDMI connector (or adapter).
Audio	N2615D EncodersFor audio encoding, connect a line-level analog audio source to theAudio Ininput 3.5mm connector, orUse the HDMI audio embedded with the source connection.
	N2625D DecodersFor audio decoding, connect a line-level analog audio device to theAudio Outoutput 3.5mm connector, or send the HDMI embedded audio to a connected display's speakers.

Acceptable Input/Output Types
N2615D Encoder - Input
Digital	HDMI - Native connection. No adapter necessary.DVI - Appropriate passive adapter required.DisplayPort- Appropriate passive adapter required.USB-C – DP-Alt or Thunderbolt 3/4
N2625D Decoder - Output
Digital	HDMI - Native connection. No adapter necessary.DVI- Appropriate passive adapter required.
NOTE: For all other Input/Output types, an active adapter is required.

Step-by-Step Installation Instructions

This section provides step-by-step guidance for installing and configuring equipment from the N-Series product family on your network. The steps provided here assume the following to be true: NOTE: For a more detailed requirements list, refer to Appendix B: Minimum Network Requirements on page 109.

1. There are switches operational on the network.

N-Series equipment can operate on many different brands of networking equipment. The network itself needs to meet certain requirements to be able to support deployment. These instructions assume that you have purchased, installed and properly configured your existing equipment to meet the following physical and protocol requirements:

• Layer 2 (with IGMP Multicast Protocol), OR Layer 3 (also known as "multi-layer")
  • Gigabit Ethernet
• IGMP Snooping
• IGMP Snooping Querier (which only needs to be enabled on a single switch within the network)
• Capable of Jumbo Frames (due to frame density)

NOTE: To proceed with this installation, the switches must already be successfully connected to your network. If needed, refer to your network equipment documentation for installation instructions.

2. Deployment considerations have been made for the addition of high-speed video.

Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths appropriate to any network segment or link. Matrix switches as large as 1200x800 have been constructed on a house network using N-Series equipment. Alternatively, many customers choose to deploy on physically separate networks in order to use low-cost network appliances but keep video traffic separate from data and voice.

3. N-Able software has been loaded on the computer you are using to configure the equipment.

From your host computer, download N-Able (our free setup utility software):

PC-Version - https://www.amx.com/en-US/products/n-able-pc

Mac-Version - https://www.amx.com/en-US/products/n-able-mac

This software is designed to set up and control the equipment during initial deployment, however, it is not always the best solution for production-type or primary user control. Refer to Control Options on page 21 for details on the available control options.

Step 1: Setting Up Your Host Computer

In order to communicate with N-Series products, your devices must be on the same subnet as the host computer. N2600 units are shipped in DHCP mode and the IP address will be assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use a link-local default IP address of 169.254.xxx.xxx.

Before beginning installation, you may need to make some changes to the computer running N-Able. These steps show how this can be accomplished in a Microsoft Windows environment.

1. From the Start menu, select Control Panel > Network and Sharing Center.

1. Enable the Use the following IP address option and enter the static IP address provided to you by your network administrator.

NOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask. Contact your network administrator if you are unsure of how to configure the existing network. N-Series units will not self-assign in the 169.254.0.xxx range.

NOTE: If the computer has a statically-assigned IP address, click the Advanced button. Then click Add to enter a unique 169.254.xxx.xxx address with a Subnet Mask of 255.255.0.0 and a Default Gateway of 169.254.1.1.

Step 2: Connecting Decoders to the Network

The digital connection from a Decoder HDMI OUT port to a display is accomplished using either a HDMI cable or DVI-D (through adapter). N2600 units support embedded audio input and output on the HDMI ports; however, some display devices (e.g., many monitors) do not support embedded audio. When using such a display, use the AUDIO port for separate transmission of sound and turn HDMI Audio off (on the Settings page) to avoid video display issues.

Power is supplied via a PoE+-enabled switch. Refer to the following steps for guidance.

1. Using a minimum Cat-5e cable, connect your N-Series Decoder's PO port to a PoE+-enabled switch. This provides both network and power connection.
2. Connect the display you would like to use for that Decoder (monitor, projector, etc.) to the Decoder's HDMI OUT port using an HDMI cable (or DVI through adapter). This must be a digital video connection.

FIG. 3 Decoder Connections

1. Repeat Steps 1 and 2 until all Decoders are installed on the network.

2. Once the Decoders and displays are connected and powered up, the LocalPlay screen appears on the displays.

NOTE: If the LocalPlay screen does not appear, refer to the chapter Troubleshooting on page 104 for more guidance.

NOTE: In order for the unit to receive PoE+, it must be connected to a switch or other equipment that has a PoE+ PSE (Power Sourcing Equipment) port.

CAUTION: Do not run wiring that is connected to a PoE+ PSE port outside of the building where the PSE resides. It is for intra-building use only.

Step 3: Connecting Encoders to the Network and Configuring Stream Settings

1. Using a Cat-5e cable, connect your N-Series Encoder's PO port to a PoE+-enabled switch.

NOTE: In order for the unit to receive PoE+, it must be connected to a switch or other equipment that has a PoE+ PSE port.

1. In N-Able, select the Unit Management tab and click the Auto Discover button (if the table has not already populated itself with the installed units).

FIG. 4 Unit Management Page

1. Find your Encoder in the list. N2600 units are displayed on the following tabs:

2. Unit Management tab — N2600 units have N2600 Encoder/Decoder listed in their Type fields.
   • Video Matrix tab — N2600 units are found on the N2600 sub-tab.

NOTE: If using multiple Encoders in your set up, it is important to plug in and configure one Encoder at a time. All Encoders come pre-configured to use stream 2600. As you add Encoders to the network, you will need to set them up to use different streams.

Red Text - No Video source (Encoder) or no display (Decoder) Red Explanation Point (!) - N-Able cannot communicate with device. Gray Text - Video network transmit for the unit is disabled.

Black Text – Unit is in live play mode. Blue Text – Unit is playing locally-stored content.

FIG. 5 Video Matrix Page

1. Double-click the Encoder's name in the list. The Login page is displayed. If prompted, use the following default login credentials to log in for the first time. These can be changed later on from the Settings page. Default username: admin Default password: password

FIG. 6 Login Page

NOTE: The Login page is only displayed if N-Able's stored username/password does not match the unit's username/password. A default system will match.

1. The Settings page is displayed.
2. Change the Stream setting. We recommend setting Stream to a number between 2 and 254 (it is required that the number be less than 32,512).

FIG. 7 Changing Stream Setting

1. Repeat these steps until all Encoders are connected to the network and configured with an appropriate Stream number.

NOTE: Each Encoder's Stream number must be unique to all other Encoders on the network.

NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Configuration Options section on page 22 and the Decoder Configuration Options section on page 59.

Step 4: Configuring Decoder and Encoder IP addresses (if needed)

By default, all Decoders and Encoders are preset to DHCP mode. When first connected to the network, an IP address is assigned automatically based on the network DHCP server. If no DHCP server is found, the unit will use a link-local address (with an IP address pre-configured to 169.254.xxx.xxx with a subnet mask of 255.255.0.0).

How IP Address Changes Affect Unit Control

As discussed previously, N-Able control is dependent upon the host computer being in the same IP address range as the N-Series devices. Therefore, before making any N2600 IP address changes, we recommend having two statically assigned IP addresses on your computer.

• Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND
• Configure a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP, an address within the defined range for your network).

Changing IP Addresses

There are two ways to assign new IP addresses to your N2600 units using N-Able:

• Option 1: Log in to each unit individually and make the changes on the Settings page.
• Option 2: Export a comma-separated value (CSV) file, make changes to all units in the resulting file, and import the CSV file into N-Able to apply the changes.

Option 1: Assigning IP Addresses Individually (using the Settings page)

1. Find the unit you wish to change in the control matrix (either on the Unit Management tab or the Video Matrix > N2600 tab).
2. Double-click the unit and log in.
3. Go to the Network page and select IP Setup page to make IP address changes for that unit, either by setting a STATIC address or by enabling DHCP

FIG. 8 IP Setup of the Network settings

1. Click the Save button.

2. Return to the Settings page through the newly configured IP address.

Option 2: Assigning IP Addresses to Multiple Units (using CSV files)

N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able, the CSV file can be exported into Excel where parameters such as IP address, subnet mask, gateway, stream number, audio settings, etc. can be configured. Once configured, import the CSV file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to activate the new settings. This procedure can be used to configure multiple networked AV devices at the same time. It can also provide valuable diagnostics by allowing you to see the last known device configuration as well as scan the network for new devices (regardless of IP configuration).

To configure units using a CSV file, follow these steps:

1. Make sure that you have performed an Auto Discover (on the Unit Management tab of N-Able) once all new units are connected to the network.
2. From the N-Able main menu bar, select Menu > Export CSV.
3. Select Default on the next screen that opens.
4. Click Ok on the pop-up box informing you that a CSV file is about to be generated.
5. Select the location to save the exported settings file.

NOTE: A CSV file editor (e.g., Microsoft Excel, Notepad etc.) is necessary to proceed.

1. The folder containing your CSV file displays. Double-click the file to open it.
2. You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes have been made, save the file.
3. Go back into N-Able and select Menu > Import CSV.
4. Browse to your saved CSV file and click Import.

Step 5: Connecting Encoders to an Input Source

Having already connected the Encoder(s) to the network and made the appropriate settings changes (as described in Step 3 and Step 4), you can now connect to the appropriate AV source(s). This connection from an Encoder HDMI IN port to an input source is accomplished using either an HDMI cable, USB-C cable or DVI-I (through adapter).

1. Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the Encoder's HDMI IN port using an HDMI cable. This connection can be digital.
2. Repeat until all Encoders are connected to their sources.

FIG. 9 Encoder Connection to Source

Switching and Scaling Options

N-Series Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or all outputs. Decoders have internal scaling capabilities. Keep the following in mind:

• The input of an Encoder is the video and/or audio signal going into the Encoder.
• The output of an Encoder is the network stream.
  • The input of a Decoder is the network stream.
• The output of a Decoder is the digital video and/or audio being transmitted out to the display device.
• Upscaling is fully supported.
• Downscaling is supported only if the input is 3840x2160 and the Decoder scaler is set to 1080p50/60. Any other attempts at downscaling are not recommended/supported.

Seamless Switching

The N2600 Series supports seamless switching capability if the scalers on the Decoders are all set to the same resolution and refresh rate. If the scalers are off, all of the sources must have the same resolution and refresh rate.

To get streams onto a Decoder, use the Video Matrix tab to route video from an Encoder to a Decoder. This works seamlessly if the previously mentioned settings are true. All you have to do is click the common cell on the matrix and click the Take button.

FIG. 10 Seamless Switching Using the Video Matrix

Control Options

For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders. To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the Decoders, you can "tune in" to the stream you want. N-Series, N-Control solutions (N-Command and N-Act) provide you with the most flexible management options available, insuring you are getting the most from your digital media system.

Primary Control Options

During initial configuration and setup, the free N-Able setup utility (version 5.1.4 or higher) is sufficient. However, we do not recommend N-Able for production-level, primary-user control.

N-Command Controllers

These web-based hardware Controllers offer intuitive, powerful management of equipment, content, bandwidth utilization, and AV switching (using a web-based, point-and-click graphical matrix). The N-Command product line also offers:

• Simplified ASCII interface for third-party control via TCP/IP.
• N8002 controllers have leader / follower failover protection.
  • Graphical presentation of video network connections.
• Full configuration control: assign fixed IP addresses for each N-Series component, adjust variable bitrate for each video stream, etc.
• Additional software bundles (free with N-Command) allow you to easily create attractive touch panels for N-Series and third-party equipment control, as well as build software design walls of any size. Visit our website for more details on the available N-Command Controllers.

Dante Controller

When the Dante AV mode is enabled, the encoder and decoder can be controlled via Dante controller, Dante Domain Manager (DDM), and Dante Director. These platforms can route the audio and video signals only at this time.

Note: When Dante AV mode is enabled, the devices cannot process the direct control API commands to switch audio or video streams. N-Able and N-Command can also not switch audio or video streams.

Third-Party Controllers

The N2600 Series is capable of interfacing with third-party control systems such as Crestron, Q-Sys, Extron, Etc.. For direct control of N2600 units from any Third-Party Control system, please use the Direct Control API (available on our website).

N-Act | On-Board, Built-In Control

All N-Series Encoders and Decoders have on-board, built-in control capability via events that can trigger any number of TCP/UDP commands to other IP controllable devices. Included free with all N-Series Encoders/Decoders.

KVM Configuration

The N2600 Encoders and Decoders are KVM-capable. By default, KVM connections are enabled.

Basic Setup

Follow these steps for basic KVM configuration:

1. On the N2612 Encoder, connect the USB Micro-B or on the N2615 Encoder, connect the USB C port to the computer to be controlled.
2. Connect the computer's video output to the N2612 Encoder's HDMI 1 IN or HDMI 2 IN or on the N2615 HDMI IN or USB C port.
3. On the N2600 Series Decoder, connect the HDMI OUT to the display.
4. Connect a USB keyboard and mouse to the Decoder's USB Standard-A ports (they can be plugged into either port).

NOTE: For wireless devices, simply plug the wireless signal receivers into these ports. For keyboard and mouse combos (with a single connection) use the keyboard port.

1. Using N-Able, click the Unit Management tab.
2. Click the Auto Discover button to discover your new devices (if you have not already done so).
3. Once discovery is complete (and you see the new units listed in N-Able), click the Video Matrix tab.
4. On the matrix, click the common cell for the desired Encoder/Decoder streaming combination.
5. Click the Take button to make the change to your matrix. The radio button turns green to indicate the connection was successful.
6. Check the KVM Enable box on the Encoders and Decoders being used (this setting is found on the Control > KVM/USB > KVM Setting page).
7. On the Decoder Control > KVM/USB > KVM Setting page, enter the KVM Encoder's IP address (in the KVM IP field).

NOTE: Multiaccess is enabled by default, you can have multiple Decoders attached to a single Encoder. Simply go to each Decoder's Settings page and enable KVM and input the Encoder's IP address (or create the connection in N-Able, as described in the steps above).

Encoder Configuration Options

This chapter defines N2615D Encoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).

From any main page in the GUI, you can access all other main pages by clicking the links in the top navigation bar. Below shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

*Encoder Configuration section is based on firmware version 1.5.9

FIG. 11 Section Links

Home Page

Click the Home link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Stream Setup Settings Section on page 24
• Management Setup Settings on page 25
• Current Source Section on page 26
• General Setup Section on page 27

FIG. 12 Settings Page

Stream Setup Section

The Stream Setup section of the Home page is shown.

FIG. 13 Device Settings Section

TABLE 1 Home Page: Stream Settings Section

Option	Description	Notes
Dante AV Mode Enabled	When enabled, it will allow the Dante Video and Audio channels to be discover able in the Dante Controller	When Enabled/Disabled and after pressing save will reboot the unit for the settings to take effect.Dante audio will always be available despite the Dante AV Mode.Direct API commands to switch streams of audio and video will not function. Only Dante Controller, Dante Domain Manager and Dante Director
TX Enable	When enabled, it will allow the encoder to transmit multicast video through the network.
Device Name	Enter a user-friendly name for the unit.	More descriptive names in this field help you organize and manage the N-Series system efficiently. Names based on the unit's location and function are very useful. Some good examples areLobby-Left-HDMI(for left side of lobby, HDMI input) orCR201-HDMI(for Conference Room 201, HDMI input). Keep in mind the matrices are organized alphanumerically.
Stream	View/edit the current transmit stream number.	To better understand this setting, think of Encoders more like a channel on a cable box, rather than a traditional AV Matrix. Each Encoder must have a unique stream number, just like every channel must have a unique channel number (e.g., Food Network and HGTV cannot both be on channel 201).
Play Mode	Drop down menu to select between Live video encoding or a Play List	Options include Live and Host Play #1
Save button	Click to save settings made in this section.	Only applies Device Name and Stream fields. The other fields are dynamically updated.

Management Setup Settings

The Management Setup section of the Home page is shown.

Management Setup

Low Power Mode
Settings Lock
□ Multicast Address Override

Multicast Address:

239.189.0.0

Save

Enable SNMP
OSD Menu

FIG. 14 Management Setup Settings
TABLE 2 Home Page: Management Setup Settings

Option	Description	Notes
Low Power Mode	When enabled, this will cause the device to stop encoding or decoding video signals and proceed to enter stand-by mode.	PoE power, when enabled, will cause the unit to reduce its PoE consumption by 50%. For example, if the device is using 18 Watts when Low Power Mode is enabled, the power draw will be approximately 9 watts.
Settings Lock	Enable to lock the Encoder IP settings and stream number, preventing automated processes (from N-Able or N-Command) from occurring.
Multicast Address Override	When enabled will allow for setting of a custom multicast address for the MWC stream	Only the first 2 octets can be modified, example: 239.250.0.0. Ensure to use 0's for the 3rd and 4th octet.
Multicast Address	Enter custom address and press save once done.	Only the first 2 octets can be modified, example: 239.250.0.0. Ensure to use 0's for the 3rd and 4th octet.All Decoders need to match the custom address to view video stream.
OSD Menu	Enables the On-Screen Display (OSD) for 10 seconds then turns off for 10 seconds. The process repeats until disabled.

Current Source Section

The Current Source section of the Home page is shown.

FIG. 15 Current Source Section

TABLE 3 Home Page: Current Source Section

Option	Description	Notes
Preview Image	When enabled the current source will be shown in the below image preview area.	The preview image is updated approximately every 2 seconds.Path MPJEG:/snapshot.jpg
Current Source	Selectable field consisting of three options and selecting one of the drop downs will select that input source.Auto: Last source plugged in will be the active sourceHDMI: HDMI In will be the active sourceUSB-C: USB-C In will be the active source	There can only be one active source at a time. Recommended to leave Auto selected for majority of installations.
Video Preview Area	When Preview Image is enabled will display a snapshot of the current input source.	Clicking on the preview image will open a pop-up showing a larger preview image.

General Setup Section

The General Setup section of the Home page is shown.

General Setup

FIG. 16 General Setup Section

TABLE 4 Home Page: General Setup Section

Option	Description	Notes
Enable Send Status	Enables the encoder to send a periodic status packet to theSend Status Addresslisted.
Send Status Address	WhenEnable Send Statusis enabled, the encoder sends a periodic status packet to the IP address specified here.
Status Interval (sec)	Determines how often (in seconds) the unit transmits status packets.
Gratuitous ARP	Enables the encoder to send a periodic address resolution protocol (ARP) packet to the network.
ARP Interval (sec)	Determines how often (in seconds) the unit transmits gratuitous ARP packets.
Discovery Packet Transmit	Enables the N-Series multicast discovery service (used to identify units)	For N-Series devices to communicate with each other, their multicast settings must be compatible.
Discovery Interval (sec)	Determines how often (in seconds) the unit transmits discovery packets.
DSCP #	Select the Differentiated Services Code Point (DSCP) for the transmitting vlan traffic.

Network Page

Click the Network link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• IP Setup Settings Section on page 29
• VLAN Setup on page 32
• Date/Time Section on page 33
• 802.1x Section on page 34

FIG. 17 Network Page

General Section -IP Setup

The General Section of the IP Setup on the Network page is shown.

FIG. 18 General Section

TABLE 5 Network Page: General Section of IP Setup

Option	Description	Notes
Domain	Type in the domain name of the network if needed
DNS IP 1	IP address of a DNS server.
DNS IP 2	IP address of a DNS server.
DNS IP 3	IP address of a DNS server.
IGMP v3 Support	Enable to allow for IGMP v3 support.
Save	Pressed to save all information on the MWC IP Setup page and apply those settings.
Cancel	Pressed to discard all settings made on the MWC IP setup page.

IPv4 Section -IP Setup

The IPv4 section of the IP Setup on the Network page is shown.

FIG. 19 IPv4 Section

TABLE 6 Network Page: IPv4 Section of IP Setup

Option	Description	Notes
DHCP / Static IP Address	Used to select either DHCP or Static IP Address mode.
IP Address	View the current IP address of the encoder. When in Static mode, enter an IP address into this field.
Subnet Mask	View the current subnet mask address of the encoder. When in Static mode, enter a subnet mask address into this field.
Gateway	View the current gateway address of the encoder. When in Static mode, enter a gateway address into this field.
Save	Pressed to save all information on the MWC IP Setup page and apply those settings.
Cancel	Pressed to discard all settings made on the MWC IP setup page.

IPv6 Section -IP Setup

The IPv6 section of the IP Setup on the Network page is shown.

FIG. 20 IPv6 Section

TABLE 7 Network Page: IPv6 Section of IP Setup

Option	Description	Notes
Enable / Disable	When enabled the unit will attempt to obtain a DHCP IPv6 address.	Disabled by default, Requires an IPv6 DHCP server.
IPv6 Address	View the current IPv6 address of the encoder.
IPv6 Subnet Mask	View the current IPv6 subnet mask address of the encoder.
IPv6 Gateway	View the current IPv6 gateway address of the encoder.
Save	Pressed to save all information on the MWC IP Setup page and apply those settings.
Cancel	Pressed to discard all settings made on the MWC IP setup page.

VLAN - VLAN Setup

The VLAN of the VLAN Setup on the Network page is shown.

FIG. 21 VLAN Section

TABLE 8 Network Page: VLAN Section of VLAN Setup

Option	Description	Notes
Dante VLAN Tagging	Checkbox that when enabled will tag the Dante packets with the VLAN number specified.	The Webpage, Control, MWC will be untagged.
Dante VLAN #	VLAN number used to tag the Dante Packets

FIG. 22 VLAN Section

TABLE 9 Network Page: VLAN Section of VLAN Setup

Option	Description	Notes
IP Address	View the current IP address of the encoder. When in Static mode, enter an IP address into this field.
Subnet Mask	View the current subnet mask address of the encoder. When in Static mode, enter a subnet mask address into this field.
Gateway	View the current gateway address of the encoder. When in Static mode, enter a gateway address into this field.

Date/Time

The Date/Time section of the Network page is shown.

Current Date and Time: Fri Nov 4 00:12:18 UTC 2022

Time Zone:

(UTC) Greenwich Mean Time (Dublin & Edinburgh & Lisbon & London)

NTP Server Manager

Select	Name	IP Hostname	Description	Auth Type	Key ID	Secret	Edit
	NIST	132.163.96.5	NIST NTP B	None	N/A	N/A

FIG. 23 Date/Time Section
TABLE 10 Network Page: Date/Time

Option	Description	Notes
Current Date and Time	Displays the current date and time of the unit.
Time Zone	Used to select the offset for the NTPP time.
Select	Used to select the NTP server connection	One NTP must be selected for NTP to be active.
Edit	When selected will allow editing of that name server information.
Add Server	When selected will open a pop-up allowing to input information for the NTP server

802.1x

The 802.1x section of the Network page is shown.

FIG. 24 802.1x Section

TABLE 11 Network Page: 802.1x

Option	Description	Notes
IEEE 802.1x Authentication	When enabled will allow the device to be used with 802.1x network configurations.
Status	Displays the current port connection as either Disabled, Authorized, or Unauthorized.
Authentication Method	Select one of the options listed, EAP-TLS Certificate or EAP-MSCHAP V2 Password to connect to the 802.1x server.
Domain	Type the name of the domain the 802.1x server will be connecting.
Username	Type the username here to access the 802.1x. Field is used when the Authentication Method is EAP-MSCHAP V2 Password.
Password	Type the password here to access the 802.1x. Field is used when the Authentication Method is EAP-MSCHAP V2 Password.
Configure Certificate	When pressed will navigate to the certificate page.
Accept	Pressed to save all information on the 802.1x page and apply those settings.
Cancel	Pressed to discard all settings made on the 802.1x page.

Video/Audio Page

Click the Video/Audio link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Video Settings on page 36
• Audio Settings on page 39
• EDID Settings on page 40
- Playlist Settings on page 41

FIG. 25 Video/Audio Page

HDMI Video Section -Video section

The HDMI Video section of the of the Video section on the Video/Audio page is shown.

FIG. 26 HDMI Video Section

TABLE 12 Video/Audio: HDMI Video section of the Video tab

Option	Description	Notes
HDCP Support	Selection field used to specify the version of HDCP advertised to the source.None: No HDCP advertisement1.x: Advertising HDCP 1.x versions2.x: Advertising HDCP 2.x versions	In environments with mixed HDCP version 1.x and 2.x. The encoder needs to be set to the lowest level of HDCP supported. For example, With displays supporting 1.4 and 2.1. The encoder should be set to 1.x to allow for all displays to receive the content
Video Source	Selection field displaying one of three options showing the current input source.Auto: Last source plugged in will be the active sourceHDMI: HDMI In will be the active source.USB-C: USB-C In will be the active source.
Video Mute	Used to mute (output black screen) for the video stream.

Current Source Section - Video section

The Current Source section of the Video section on the Video/Audio page is shown.

FIG. 27 Current Source Section

TABLE 13 Video/Audio: Current Source section of the Video tab

Option	Description	Notes
Current Source	Status field displaying one of three options showing the current input source.Auto: Last source plugged in will be the active sourceHDMI : HDMI 1 In is the active sourceUSB-C : HDMI 2 In is the active source
Preview Image	When Preview Image is enabled will display a snapshot of the current input source.	Clicking on the preview image will open a pop-up showing a larger preview image.

Status - Video section

The Status section of the Video section on the Video/Audio page is shown.

Status
HDMI Status:	Connected
HDMI Resolution:	3840x2160p@59
USB-C Status:	Disconnected
USB-C Resolution:	N/A

FIG. 28 Status Section

TABLE 14 Video/Audio: Status section of the HDMI Pass-thru section of the Video tab

Option	Description	Notes
HDMI Status	Status field displaying connection status of the HDMI input portDisconnected: HDMI cable is not detectedConnected: HDMI cable is detected
HDMI Resolution	Current detected resolution of the video source on the HDMI input port.
USB-C Status	Status field displaying connection status of the USB-C input portDisconnected: USB cable is not detectedConnected: USB cable is detected
USB-C Resolution	Current detected resolution of the video source on the USB-C input port.

Audio Settings Section – Audio Setup

The Audio Settings section of the Audio on the Video/Audio page is shown.

FIG. 29 Audio Section

TABLE 15 Network Page: Audio Section of Audio Setup

Option	Description	Notes
Dante Audio TX/RX	When selected will disable the Dante audio from working and being shown in Dante Controller	When enabled will no longer show in the Dante Software. Dante will NOT be active
Audio Source	Drop down list containing two selections.HDMI: Play audio coming from the HDMI inputAnalog: Play audio coming from the Analog audio input
Audio Mute	When enabled will mute the audio for the audio source selected above

EDID Section - EDID Setup

The EDID section of the EDID on the Video/Audio page is shown.

EDID

EDID:

HDMI

00, FF, FF, FF, FF, FF, FF, 00, 4E, D3, 61, 09, 00, 00, 00, 00, 11, 1B, 01, 03, 80, 3A, 21, 78, 2A, C5, C4, A3, 57, 4A, 9C, 23, 12, 4F, 52, AF, CF, 00, 81, C0, D1, C0, 95, 00, B3, 00, 81, 00, 31, 40, 45, 40, 01, 01, 08, E8, 00, 30, F2, 70, 5A, 80, B0, 58, 8A, 00, 20, C2, 31, 00, 00, 1E, 00, 00, 00, 10, 00, 00, 00, 00, 00, 00, 00, 00, 00.

▶ Vendor/Product ID

▶ Basic Display Parameters and features

▶ Color Characteristics

▶ Established Timings

▶ Standard Timing Identification

▶ Detailed Timing Descriptions

▶ CEA Info

▶ CEA Video

▶ CEA Audio

▶ CEA Speaker

▶ CEA Colorimetry

CEA VSDB

CEA VCDB

CEA DTD

EDID(Digital)

Set EDID

Stereo (2 Channel)

Reset EDID

FIG. 30 EDID Section
TABLE 16 Network Page: Audio Section of Audio Setup

Option	Description	Notes
EDID (drop down)	Select what EDID information to display.HDMI: Displays EDID information connected to the Encoder's HDMI input.USB-C: Displays EDID information connected to the encoder's USB-C input.
Decode	Click to translate the EDID currently displayed on the left to the operating parameters list on the right.
Encode	After making any changes to the operating parameters list on the right, click this button to update the EDID information on the left.To store the new settings, click Set EDID.
Read EDID	Click to initially show the EDID or if the source EDID has changed (refreshes the EDID table).
Set EDID	If creating a custom EDID, click to apply the changes.
Reset EDID	For Digital, choose a standard EDID from the drop-down menu and click Reset EDID to apply.	Ensure that the source is disconnected when setting an EDID.

Playlist Section – Playlist Setup

The Playlist section of the Playlist on the Video/Audio page is shown.

FIG. 31 Playlist Section
TABLE 17 Playlist Page: Playlist Section of Playlist Setup

Notes: When uploading Playlist Images
• The file name MUST have no spaces.
• The Image MUST be 1080P.
• Supported file types are JPG and PNG

Option	Description	Notes
Playlist	Dropdown containing Playlists 1-8 to be selected to work with.

TABLE 18 Playlist Page: Playlist X Section of Playlist Setup

Option	Description	Notes
Name	Name of play list currently selected
List Area	Listing of the current images in the playlist
Up	Move the selected image up in the list
Down	Move the selected image down in the list
Remove Slides(s)	Delete the selected image(s) from the playlist selected
Delay	Delay applied to the image until advances to the next image in the list	Measured in seconds and only applies when more than one image in a playlist
Apply	Set the delay for the selected image(s)	Different delay times can be applied to different image(s)
Save This List	Saves the current selected list changes for that selected list

TABLE 19 Playlist Page: Image DB Section of Playlist Setup

Option	Description	Notes
Browse	Used to select the image wishing to be uploaded	One image can be uploaded at a time
Update	Used to upload the image selected to the unit
Available Memory	A graphical bar showing the amount of available space for images	Max of 2 Mb is available
Image Preview	Preview of the selected images from the below list area
List Area	Name of images that were uploaded
Add Image(s)	Will add the selected image(s) to the playlist chosen
Delete Image(s)	Will delete the image(s) from the list area above.

Security Page

Click the Security link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• General Settings Section on page 44
- Users Settings on page 46
- LDAP Settings on page 47

FIG. 32 Security Page

Web Page Section – General Setup

The Web Page section of the General on the Security page is shown.

FIG. 33Web Page Section

TABLE 20 Security Page: Web Page Section of General

Option	Description	Notes
Force HTTPS	When enabled will force the web page access to always be HTTPS
Web Page Disable	Wen enabled will cause the web pages to fail to load	To enable or disable via API call will need to use secure socket connections.
Command Secure Ports Only	If enabled, commands must be sent using secure sockets (TLS/SSL) and follow the secure command port protocol.
Change Command Password	Set the default password for command encryption.	When issuing API commands, this password must precede each command in the format:\r.
Change Stream Encryption Password	Set the default password for stream encryption.	To successfully communicate, the Decoder and Encoder passwords must match.
Reset	Click Reset to return to default password and settings.
Save	Pressed to save all information on the Security Setup page and apply those settings.

Security Certificates Section - General Setup

The Security Certificates section of the General on the Security page is shown.

FIG. 34 Security Certificates Section

TABLE 21 Security Page: Security Certificates Section of General

Option	Description	Notes
Type of Certificate	Three options exist for the drop down:CA CertificateClient CertificateServer Certificate
Private Key	Browse for the Private Key file
Certificate	Browse for the certificate file
Password	If required input password for the Private Key or Certificate file
Upload	Pressed to upload the private key or certificate to the device.

User Security Details Section – Users Setup

The Security Certificates section of the Users on the Security page is shown.

User Security Details

FIG. 35 User Security Details Section
TABLE 22 Security Page: User Security Details Section of Users

Option	Description	Notes
New Password	Input the new password for the Administrator account	Available character for password are: See Appendix G
Confirm Password	Input the new password for the Administrator account
Accept	Press to confirm and apply new password to the user account.
Cancel	Press to discard changes and retain old password for the user account.

LDAP Section - LDAP Setup

The LDAP section of the LDAP on the Security page is shown.

FIG. 36 LDAP Section

TABLE 23 Security Page: LDAP Section of LDAP

Option	Description	Notes
LDAP Enabled	When enabled will allow the device to connect to an LDAP server.
LDAP/LDAPS URL	Address and port of the LDAP Server	If using LDAP type ldap://:PortIf using LDAPS type ldaps://:Port
LDAP/LDAPS Base DN	Location of the BIND DN user account with the AD structure
BIND DN	The binding account being used to form the LDAP connection
User Query Attr
Search Password	Password used for the BIND DN account
Configure Certificate	Pressed will redirect to the certificate management window
Accept/Test	Press to accept and test the changes to the LDAP settings
Cancel	Press to discard changes made to LDAP settings

Control Page

Click the Control link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• N-Act Settings on page 49
• KVM/USB Settings on page 50

FIG. 37 Control Page

N-Act Events - N-Act

The N-Act Events Settings section of the N-Act page is shown.

FIG. 38 N-Act Events Section

TABLE 24 N-Act Page: N-Act Events Section

Option	Description	Notes
Enable N-Act Events	Used to enable the N-Act events
Power On Event	Event is triggered once the device is powered on and running
Video Cable Connected Event	Event is triggered when a hot plug of the video cable is connected
Video Cable Disconnected Event	Event is triggered when a video cable is disconnected
Generic Events	List of different parameters that can be triggered based on the selected parameter	Refer to the N-Act documentation for list of events.
Save Events	Used to save the event parameters	Refer to the N-Act documentation for list of events.
Protocol	Drop down containing the different communication protocol formats to send	Refer to the N-Act documentation for list of events.
Address	IP address of the device to send the data	Refer to the N-Act documentation for list of events.
Port	Network port to send the data	Refer to the N-Act documentation for list of events.
Data	Command or payload to send the device being controlled	Refer to the N-Act documentation for list of events.
Delay (ms)	Can be used to delay the commands being sent to the device.Time is in milliseconds	Refer to the N-Act documentation for list of events.
Test	Once a macro of commands is inputted for event the Test button can be used to force the event without triggering the actual event.
Trigger Delay	Used to create a delay in seconds until the commands are executed once the event is triggered.
Add new	Used to add a new command to the event the Add new was clicked in
Up Arrow	Used to move the selected command up in the event
Down Arrow	Used to move the selected command down in the event

KVM/USB 2.0 Setting - KVM/USB

The USB Settings section of the KVM/USB on the Control page is shown.

KVM/USB 2.0 Connection

KVM/USB 2.0 Setting

KVM Enable

USB 2.0 Enable

FIG. 39 USB Settings Section
TABLE 25 Control Page: USB Settings Section of USB

Option	Description	Notes
USB 2.0 Enable	When enabled will allow a decoder USB 2.0 signal to be received.	Up to 4 decoders can connect to a single encoder for USB 2
KVM Enable	When enabled will allow a decoder KVM signal to be received.

System Page

Click the System link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Logs Section on page 50
  • Status Settings on page 56

FIG. 40System Page

Command Log - Log

The Command Log section of the Log on the System page is shown.

Reset Logs

Command Log

Elapsed Time	IP	Port	Method	Command
2022-11-04 04:55:44 (26 min ago)	Local	N/A	WEB	WEBProc:serialadd
2022-11-04 03:44:01 (1 h, 38 min ago)	Local	N/A	WEB	setSettings:hdmiAudio
2022-11-04 03:43:54 (1 h, 38 min ago)	Local	N/A	WEB	setSettings:hdmiAudio
2022-11-04 00:13:13 (5 h, 9 min ago)	Local	N/A	WEB	WEBProc:WPA

FIG. 41 Command Log Section
TABLE 26 System Page: Command Log Section of Log

Option	Description	Notes
Reset Logs	When pressed will cleat the Command Log history table

Debug Log - Log

The Debug Log section of the Log on the System page is shown.

Debug Log

Start Debug Log

End Debug Log

Debug log not ready. Refresh Page

FIG. 42 Debug Log Section
TABLE 27 System Page: Debug Log Section of Log

Option	Description	Notes
Start Debug Log	When pressed will begin enhanced log gathering	Used when troubleshooting an issue with tech support
End Debug Log	When pressed will stop enhanced log gathering	Used when troubleshooting an issue with tech support

Syslog Settings - Log

The Syslog Settings section of the Log on the System page is shown.

FIG. 43 Debug Log Section

TABLE 28 System Page: Debug Log Section of Log

Option	Description	Notes
Syslog Server Enable	When pressed will enable the Syslog server function
Syslog Server	IPv4 address of the Syslog Server to connect to
Syslog Port	Port used to connect to Syslog Server

Link Layer Discovery Protocol (LLDP) - Status

The LLDP section of the Status on the System page is shown.

Link Layer Discover Protocol Information

Switch Mac:	mac d0:ec:35:f2:5a:00
Switch Name:	N/A
Switch Description:	CiscoOSSoftware[Fuji],CatalystL3SwitchSoftware(CAT9K_IOSXE),Version16.9.4,RELEASESOF TWARE(fc2)TechnicalSupport:http://www.cisco.com/techsupportCopyright(c)1986-2019byCiscoSystems,Inc.CompiledThu22-Aug-1918:14bymcpre
Port Number:	ifname Gi1/0/7
Description:	GigabitEthernet1/0/7
Vlan ID:	N/A
PoE:	N/A

FIG. 44 LLDP Section
TABLE 29 System Page: LLDP Section of Status

Option	Description	Notes
Switch Mac	Mac address of the network switch
Switch Name	Name of the network switch
Switch Description	Network description of the switch
Port Number	Port number the device is connected
Description	Network port description
Vlan ID	Vlan of the network device is connected
PoE	Watts being supplied to the device.

Status - Status

The Status section of the Status on the System page is shown.

Status
HDMI Status:	Connected
HDMI Resolution:	0x0p@0
USB-C Status:	Disconnected
USB-C Resolution:	N/A
HDCP Status:	OFF
Port 50001 Source IP:	Disconnected	Flush
Port 50002 Source IP:	Disconnected	Flush
KVM IP:	10.35.82.126
USB 2.0 IP:	10.35.82.126
Port P0:	Connected
Audio Activity:	Inactive

FIG. 45 Status Section
TABLE 30 System Page: Status Section of Status

Option	Description	Notes
HDMI Status	Displays the status of the HDMI input as either Connected or Disconnected
HDMI Resolution	Displays the resolution detected on the HDMI Input
USB-C Status	Displays the status of the USB-C input as either Connected or Disconnected
USB-C Resolution	Displays the resolution detected on the USB-C Input
HDCP Status	Reports status of HDCP along with version information
Port 50001 Source IP	IP address of the device connected to the port
Port 50002 Source IP
Serial Source IP
KVM IP
USB 2.0 IP
Port P0	Displays the ethernet ports as either connected or disconnected.
Audio Activity	Displays the status of the audio stream on the network.Active: Stream is detectedInactive: Stream is not detected

Current Source - Status

The Current Source section of the Status on the System page is shown.

FIG. 46 Current Source Section
TABLE 31 System Page: Current Source of Status

Option	Description	Notes
Current Source	Displays the current source selected.Auto: Last source plugged in is the active sourceHDMI: HDMI In is the active sourceUSB-C: USB-C In is the active source
Preview Area	When Preview Image is enabled will display a snapshot of the current input source.	Clicking on the preview image will open a pop-up showing a larger preview image.

Software - Status

The Software section of the Status on the System page is shown.

FIG. 47 Current Source Section

TABLE 32 System Page: Current Source of Status

Option	Description	Notes
Model	Displays the model of the N2600 device.
Serial	Displays the serial number of the Encoder.
Mac Address	Displays the MAC address of the network interface of the Encoder.
Firmware Version	Displays the currently running version of the Encoder internal firmware.
Web Version	Displays the currently running version of the web interface.
Default Settings	Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.).
Reboot	Click to reboot the device (does not affect current configuration).

Decoder Configuration Options

This chapter defines N2625D Decoder configuration options. For ease of navigation, it is organized to reflect the graphical user interface (GUI).

As explained previously in the Encoder Configuration Options section on page 22, you can access the GUI main pages by clicking the links in the top navigation bar. Below shows the navigation bar and provides hot links to the sections of this chapter which describe each main page.

*Decoder Configuration section is based on firmware version 1.5.9

FIG. 48 Section Links

Home Page

Click the Home link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Stream Setup Settings Section on page 61
• Management Setup Settings on page 62
• Current Source Section on page 63
• General Setup Section on page 64

FIG. 49 Settings Page

Stream Setup Section

The Stream Setup section of the Home page is shown.

FIG. 50 Device Settings Section

TABLE 33 Home Page: Stream Settings Section

Option	Description	Notes
Dante AV Mode Enabled	When enabled will allow the Dante Video and Audio channels to be discoverable in Dante Controller.	When Enabled/Disabled and after pressing save will reboot the unit for the settings to take effect.Dante audio will always be available despite the Dante AV Mode.Direct API commands to switch streams of audio and video will not function. Only Dante Controller, Dante Domain Manager and Dante Director
Device Name	Enter a user-friendly name for the unit.	More descriptive names in this field help you organize and manage the N-Series system efficiently. Names based on the unit's location and function are very useful. Some good examples areLobby-Left-HDMI(for left side of lobby, HDMI input) orCR201-HDMI(for Conference Room 201, HDMI input). Keep in mind the matrices are organized alphanumerically.
Video Stream	View/edit the current receive video stream number.
Audio Stream	View/edit the current receive audio stream number.
Audio Follows Video	When enabled will force the Audio Stream to be the same as the video stream.
Play Mode	Drop down menu to select between Live video or a Play List	Options include Live and Host Play #1-8
Save button	Click to save the settings made in this section.	Only applies Device Name and Stream fields. The other fields are dynamically updated.

Management Setup Settings

The Management Setup section of the Home page is shown.

FIG. 51 Management Setup Settings

TABLE 34 Home Page: Management Setup Settings

Option	Description	Notes
Low Power Mode	When enabled, this will cause the device to stop encoding or decoding video signals and proceed to enter stand-by mode.	PoE power, when enabled, will cause the unit to reduce its PoE consumption by 50%. For example, if the device is using 18 Watts when Low Power Mode is enabled, the power draw will be approximately 9 watts.
Settings Lock	Enable to lock the Encoder IP settings and stream number, preventing automated processes (from N-Able or N-Command) from occurring.
Multicast Address Override	When enabled will allow for setting of a custom multicast address for the MWC stream	Only the first 2 octets can be modified, example: 239.250.0.0. Ensure to use 0's for the 3rd and 4th octet.
Multicast Address	Enter custom address and press save once done.	Only the first 2 octets can be modified, example: 239.250.0.0. Ensure to use 0's for the 3rd and 4th octet.All Decoders need to match the custom address to view video stream.
OSD Menu	Enables the On-Screen Display (OSD) for 10 seconds then turns off for 10 seconds. The process repeats until disabled.

Current Source Section

The Current Source section of the Home page is shown.

FIG. 52 Current Source Section

TABLE 35 Home Page: Current Source Section

Option	Description	Notes
Preview Image	When enabled, the current source will be shown in the below image preview area.	The preview image is updated approximately every 2 seconds.
Video Preview Area	When Preview Image is enabled, will display a snapshot of the current output source.	Clicking on the preview image will open a pop-up showing a larger preview image.

General Setup Section

The General Setup section of the Home page is shown.

General Setup

IGMP Join on Stream Loss

IGMP Join Interval:

2

√

Enable Send Status

Send Status Address:

0.0.0.0

Save

Status Interval(sec):

10

V

Gratuitous ARP

ARP Interval(sec):

10

v

√ Discovery Packet Transmit

Discovery Interval(sec):

10

v

DSCP #:

32

√

FIG. 53 General Setup Section
TABLE 36 Home Page: General Setup Section

Option	Description	Notes
IGMP Join on stream loss	When enabled, will send IGMP Join messages when no incoming stream is detected.
IGMP Join Interval	Determines how often (in seconds) the unit transmits IGMP Join messages.
Enable Send Status	Enables the encoder to send a periodic status packet to theSend Status Addresslisted.
Send Status Address	WhenEnable Send Statusis enabled, the encoder sends a periodic status packet to the IP address specified here.
Status Interval (sec)	Determines how often (in seconds) the unit transmits status packets.
Gratuitous ARP	Enables the encoder to send a periodic address resolution protocol (ARP) packet to the network.
ARP Interval (sec)	Determines how often (in seconds) the unit transmits gratuitous ARP packets.
Discovery Packet Transmit	Enables the N-Series multicast discovery service (used to identify units)	For N-Series devices to communicate with each other, their multicast settings must be compatible.
Discovery Interval (sec)	Determines how often (in seconds) the unit transmits discovery packets.
Differentiated services code point (DSCP)	Specifies a mechanism for classifying and managing network traffic and providing quality of service (QoS)	Drop down list containing the optional values to choose from.

Network Page

Click the Network link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• IP Setup Settings Section on page 66
• VLAN Section on page 69
• Date/Time Section on page 70
• 802.1x Section on page 71

FIG. 54 Network Page

General Section -IP Setup

The General Section of the IP Setup on the Network page is shown.

Domain:	AMX.com
DNS IP 1:	8.8.8.8
DNS IP 2:	223.5.5.5
DNS IP 3:	119.29.29.29

FIG. 55 General Section

TABLE 37 Network Page: General Section of IP Setup

Option	Description	Notes
Domain	Type in the domain name of the network if needed
DNS IP 1	IP address of a DNS server.
DNS IP 2	IP address of a DNS server.
DNS IP 3	IP address of a DNS server.
IGMP v3 Support	Enable to allow for IGMP v3 support.
Save	Pressed to save all information on the MWC IP Setup page and apply those settings.
Cancel	Pressed to discard all settings made on the MWC IP setup page.

IPv4 Section -IP Setup

The IPv4 section of the IP Setup on the Network page is shown.

FIG. 56 IPv4 Section

TABLE 38 Network Page: IPv4 Section of IP Setup

Option	Description	Notes
DHCP / Static IP Address	Used to select either DHCP or Static IP Address mode.
IP Address	View the current IP address of the encoder. When in Static mode, enter an IP address into this field.
Subnet Mask	View the current subnet mask address of the encoder. When in Static mode, enter a subnet mask address into this field.
Gateway	View the current gateway address of the encoder. When in Static mode, enter a gateway address into this field.
Save	Pressed to save all information on the MWC IP Setup page and apply those settings.
Cancel	Pressed to discard all settings made on the MWC IP setup page.

IPv6 Section -IP Setup

The IPv6 section of the IP Setup on the Network page is shown.

FIG. 57 IPv6 Section

TABLE 39 Network Page: IPv6 Section of IP Setup

Option	Description	Notes
Enable / Disable	When enabled the unit will attempt to obtain a DHCP IPv6 address.	Disabled by default, Requires an IPv6 DHCP server.
IPv6 Address	View the current IPv6 address of the encoder.
IPv6 Subnet Mask	View the current IPv6 subnet mask address of the encoder.
IPv6 Gateway	View the current IPv6 gateway address of the encoder.
Save	Pressed to save all information on the MWC IP Setup page and apply those settings.
Cancel	Pressed to discard all settings made on the MWC IP setup page.

VLAN - VLAN Setup

The VLAN of the VLAN Setup on the Network page is shown.

FIG. 58 VLAN Section

TABLE 40 Network Page: VLAN Section of VLAN Setup

Option	Description	Notes
Dante VLAN Tagging	Checkbox that when enabled will tag the Dante packets with the VLAN number specified.	The Webpage, Control, MWC will be untagged.
Dante VLAN #	VLAN number used to tag the Dante Packets

FIG. 59 VLAN Section

TABLE 41 Network Page: VLAN Section of VLAN Setup

Option	Description	Notes
IP Address	View the current IP address of the encoder. When in Static mode, enter an IP address into this field.
Subnet Mask	View the current subnet mask address of the encoder. When in Static mode, enter a subnet mask address into this field.
Gateway	View the current gateway address of the encoder. When in Static mode, enter a gateway address into this field.

Date/Time

The Date/Time section of the Network page is shown.

NTP Server Manager

Select	Name	IP Hostname	Description	Auth Type	Key ID	Secret	Edit
	NIST	132.163.96.5	NIST NTP B	None	N/A	N/A

+ Add server

FIG. 60 Date/Time Section
TABLE 42 Network Page: Date/Time

Option	Description	Notes
Select	Used to select the NTP server connection
Edit	When selected will allow editing of that name server information.
Add Server	When selected will open a pop-up allowing to input information for the NTP server

802.1x

The 802.1x section of the Network page is shown.

FIG. 61 802.1x Section

TABLE 43 Network Page: 802.1x

Option	Description	Notes
IEEE 802.1x Authentication	When enabled will allow the device to be used with 802.1x network configurations.
Status	Displays the current port connection as either Disabled, Authorized, or Unauthorized.
Authentication Method	Select one of the options listed, EAP-TLS Certificate or EAP-MSCHAP V2 Password to connect to the 802.1x server.
Domain	Type the name of the domain the 802.1x server will be connecting.
Username	Type the username here to access the 802.1x. Field is used when the Authentication Method is EAP-MSCHAP V2 Password.
Password	Type the password here to access the 802.1x. Field is used when the Authentication Method is EAP-MSCHAP V2 Password.
Configure Certificate	When pressed will navigate to the certificate page.
Accept	Pressed to save all information on the 802.1x page and apply those settings.
Cancel	Pressed to discard all settings made on the 802.1x page.

Video/Audio Page

Click the Video/Audio link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Video Settings on page 73
• Audio Settings on page 76
• Wall Settings on page 79
• EDID Settings on page 80
• Playlist Settings on page 81

FIG. 62 Video/Audio Page

HDMI Video Section -Video section

The HDMI Video section of the Video section on the Video/Audio page is shown.

General

HDMI Enable

Scaler Enable

Output Resolution:

2160p60

YUV Output:

Auto

Video Mute

Last Frame Hold

HDMI Off On Stream Loss

CEC Settings

Manual CEC Power:

FIG. 63 HDMI Video Section
TABLE 44 Video/Audio: General Video section of the Video tab

Option	Description	Notes
HDMI Enable	Used to Enable or Disable the HDMI output.
Scaler Enable	Used to Enable or Disable the scaler function
Output Resolution	Drop down to select the desired resolution to be used by the scaler.	The scaler must be enabled for the selected resolution to be used.
YUV Output	Auto - sends out whatever color space it receives.On - forces the output to YUV 4:4:4Off - forces the output to RGB
Video Mute	Used to Mute the video from the HDMI output
Last Frame Hold	When enabled will hold the last frame of video during stream changes	Will hold the last video frame received for up to 9 seconds.
HDMI Off on Stream Loss	When enabled will turn the HDMI port off when the video stream is removed from the decoder.

TABLE 45 Video/Audio: CEC Video section of the Video tab

Option	Description	Notes
Manual CEC Power	Manual Power On / Off	Allows for control of CEC Power over the HDMI cable with monitors equipped and enabled to support the CEC Protocol.On: When pressed will turn the monitor onOff: When pressed will turn the monitor off

Current Source Section - Video section

The Current Source section of the Video section on the Video/Audio page is shown.

FIG. 64 Current Source Section

TABLE 46 Video/Audio: Current Source section of the Video tab

Option	Description	Notes
Preview Image	When Preview Image is enabled will display a snapshot of the current input source.	Clicking on the preview image will open a pop-up showing a larger preview image.

Status -Video section

The Status section of the Video section on the Video/Audio page is shown.

Status
HDMI Out Status:	Disconnected
HDMI Out Resolution:	N/A
Network Video Stream:	Inactive
Network Audio Stream:	Inactive

FIG. 65 Status Section

TABLE 47 Video/Audio: Status section of the HDMI Pass-thru section of the Video tab

Option	Description	Notes
HDMI Out Status	Status field displaying connection status of the HDMI Out portDisconnected: HDMI cable is not detectedConnected: HDMI cable is detected
HDMI Out Resolution	Current resolution of the video stream on the HDMI Out port.
Network Video Stream	Active: Reports there is active video being received on the stream.Inactive: Reports there is no video being received on the stream.
Network Audio Stream	Active: Reports there is active audio being received on the stream.Inactive: Reports there is no audio being received on the stream.

Audio Section - Audio Setup

The Audio Settings section of the Audio on the Video/Audio page is shown.

FIG. 66 Audio Settings Section

TABLE 48 Video/Audio Page: Audio Settings Section of Audio Setup

Option	Description	Notes
Dante Audio TX/RX	When selected will disable the Dante audio from working and being shown in Dante Controller	When enabled will no longer show in the Dante Software. Dante will NOT be active
Audio Stream	Used to select the type of audio the decoder will receive. Drop down list options are SVSI Stream or Dante Audio	When SVSI Stream is selected, the Decoder will begin to Transmit Dante audio. The decoder will receive SVSI audio and transmit Dante Audio.
Audio follow Video	When selected the audio will follow the routing of the video	When enabled does not allow break-away audio.
Audio Stream	Audio stream number	Visible only when SVSI Stream is selected
Audio Mute	When enabled will cause the audio to be muted.

HDMI Audio Section – Audio Setup

The HDMI Audio section of the Audio on the Video/Audio page is shown.

HDMI Audio

Enable HDMI Audio:

Auto

FIG. 67 HDMI Audio Section
TABLE 49 Video/Audio Page: HDMI Audio Section of Audio Setup

Option	Description	Notes
Enable HDMI Audio	Auto: When selected will allow HDMI audio to play from connected device.Off: When selected will disable HDMI audio from being outputted.

Analog Audio Section – Audio Setup

The Analog Audio section of the Audio on the Video/Audio page is shown.

Analog Audio

FIG. 68 Analog Audio Section

TABLE 50 Video/Audio Page: Analog Audio Section of Audio Setup

Option	Description	Notes
Lineout Volume:	Lineout volume level adjustment from 0 to 100.
Left Volume:	Left lineout volume level adjustment from 0 to 100.
Right Volume:	Right lineout volume level adjustment from 0 to 100.

Wall Setup Section - EDID

The Wall Setup section of the Wall on the Video/Audio page is shown.

Wall Setup

Enable Wall

Wall Stretch:

Auto

Wall Dimensions:

Rows

2

Columns

-

Bezel Adjust:

Horz

0

Vert

0

Current Wall Position:

Rows

1

Columns

[Non-Text]

Save

FIG. 69 Wall Setup Section
TABLE 51 Video Page: Wall Setup Section of the Wall

Option	Description	Notes
Enable Wall	When enabled will allow the decoder to operate in Wall Mode
Wall Stretch	Available options are, Auto, Stretch and Fit
Wall Dimensions	Used to specify the number of rows and columns for the wall	Max Rows are 16 and max columns is 16
Bezel Adjust	Used to specify the horizontal and vertical offset for the bezel in pixels.	Max for horizontal is 64 and max for vertical is 64
Current Wall Position	Used to specify the selected decoder chosen within the defined video wall
Save	Used to save the settings applied for the above commands.

EDID Section - EDID Setup

The EDID section of the EDID on the Video/Audio page is shown.

FIG. 70 EDID Section

TABLE 52 Video Page: Audio Section of Audio Setup

Option	Description	Notes
EDID (drop down)	Select EDID information to display.
Decode	Click to translate the EDID currently displayed on the left to the operating parameters list on the right.

Playlist Section – Playlist Setup

The Playlist section of the Playlist on the Video/Audio page is shown.

FIG. 71 Playlist Section
TABLE 53 Playlist Page: Playlist Section of Playlist Setup

Notes: When uploading Playlist Images

• The file name MUST have no spaces.
• The Image MUST be 1080P.
• Supported file types are JPG and PNG

Option	Description	Notes
Playlist	Dropdown containing Playlists 1-8 to be selected to work with.

TABLE 54 Playlist Page: Playlist X Section of Playlist Setup

Option	Description	Notes
Name	Name of play list currently selected
List Area	Listing of the current images in the playlist
Up	Move the selected image up in the list
Down	Move the selected image down in the list
Remove Slides(s)	Delete the selected image(s) from the playlist selected
Delay	Delay applied to the image until advances to the next image in the list	Measured in seconds and only applies when more than one image in a playlist
Apply	Set the delay for the selected image(s)	Different delay times can be applied to different image(s)
Save This List	Saves the current selected list changes for that selected list

TABLE 55 Playlist Page: Image DB Section of Playlist Setup

Encoder/Decoder Configuration Options

Option	Description	Notes
Browse	Used to select the image wishing to be uploaded	One image can be uploaded at a time
Update	Used to upload the image selected to the unit
Available Memory	A graphical bar showing the amount of available space for images	Max of 2 Mb is available
Image Preview	Preview of the selected images from the below list area
List Area	Name of images that were uploaded
Add Image(s)	Will add the selected image(s) to the playlist chosen
Delete Image(s)	Will delete the image(s) from the list area above.

Security Page

Click the Security link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• General Settings Section on page 84
- Users Settings on page 86
- LDAP Settings on page 87

FIG. 72 Security Page

Web Page Section - General Setup

The Web Page section of the General on the Security page is shown.

FIG. 73 Web Page Section

TABLE 56 Security Page: Web Page Section of General

Option	Description	Notes
Force HTTPS	When enabled will force the web page access to always be HTTPS
Web Page Disable	Wen enabled will cause the web pages to fail to load	To enable or disable via API call will need to use secure socket connections.
Command Secure Ports Only	If enabled, commands must be sent using secure sockets (TLS/SSL) and follow the secure command port protocol.
Change Command Password	Set the default password for command encryption.	When issuing API commands, this password must precede each command in the format:\r
Change Stream Encryption Password	Set the default password for stream encryption.	To successfully communicate, the Decoder and Encoder passwords must match.
Reset	Click Reset to return to default password and settings
Save	Pressed to save all information on the Security Setup page and apply those settings.

Security Certificates Section - General Setup

The Security Certificates section of the General on the Security page is shown.

FIG. 74 Security Certificates Section

TABLE 57 Security Page: Security Certificates Section of General

Option	Description	Notes
Type of Certificate	Three options exist for the drop down:CA CertificateClient CertificateServer Certificate
Private Key	Browse for the Private Key file
Certificate	Browse for the certificate file
Password	If required input password for the Private Key or Certificate file
Upload	Pressed to upload the private key or certificate to the device.

User Security Details Section – Users Setup

The Security Certificates section of the Users on the Security page is shown.

User Security Details

FIG. 75 User Security Details Section
TABLE 58 Security Page: User Security Details Section of Users

Option	Description	Notes
New Password	Input the new password for the Administrator account	Available character for password are: See Appendix G
Confirm Password	Input the new password for the Administrator account
Accept	Press to confirm and apply new password to the user account.
Cancel	Press to discard changes and retain old password for the user account.

LDAP Section - LDAP Setup

The LDAP section of the LDAP on the Security page is shown.

FIG. 76 LDAP Section

TABLE 59 Security Page: LDAP Section of LDAP

Option	Description	Notes
LDAP Enabled	When enabled will allow the device to connect to an LDAP server.
LDAP/LDAPS URL	Address and port of the LDAP Server	If using LDAP type ldap://:PortIf using LDAPS type ldaps://:Port
LDAP/LDAPS Base DN	Location of the BIND DN user account with the AD structure
BIND DN	The binding account being used to form the LDAP connection
User Query Attr
Search Password	Password used for the BIND DN account
Configure Certificate	Pressed will redirect to the certificate management window
Accept/Test	Press to accept and test the changes to the LDAP settings
Cancel	Press to discard changes made to LDAP settings

Control Page

Click the Control link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Serial Section on page 89
• IR Settings on page 92
  • N-Act Settings on page 94
  • KVM/USB Settings on page 95

FIG. 77 Control Page

Serial Commands - Serial Setup

The Serial Commands section of the Serial on the Control page is shown.

FIG. 78 Serial Commands Section

TABLE 60 Control Page: Serial Commands Section of Serial

Option	Description	Notes
New	Will open a pop-up window where new commands can be stored on the device.
Execute	Once a command is selected from the list of commands and pressing execute. Any response will be shown in the response box.
Delete	Once a command is selected from the list of command and pressing delete will remove that command from the list.
Edit	Once a command is selected from the list of commands and pressing edit will allow changes to be made to the selected commands.

RS232 Settings - Serial Setup

The RS232 Settings section of the Serial on the Control page is shown.

FIG. 79 RS232 Settings Section

TABLE 61 Control Page: RS232 Settings Section of Serial

Option	Description	Notes
RS232 Baud Rate	Select the drop down and choose from the various baud rates.
RS232 Data Bits	Select the drop down and choose from the various data bits.
RS232 Parity	Select the drop down and choose from the various parity options.
RS232 Stop Bits	Select the drop down and choose from the various stop bit options.

Serial Settings - Serial Setup

The Serial Settings section of the Serial on the Control page is shown.

FIG. 80 Serial Settings Section

TABLE 62 Control Page: Serial Settings Section of Serial

Option	Description	Notes
Serial Main Enable	Enables the device to be the server to the designated client.
Serial Secondary Address	Enter the IP address of the serial client device.

IR Command - IR Setup

The IR Command section of the IR on the Control page is shown.

FIG. 81 IR Command Section

TABLE 63 Control Page: IR Command Section of IR

Option	Description	Notes
New	Will open a pop-up window where new commands can be stored on the device.
Execute	Once a command is selected from the list of commands and pressing execute will transmit that command
Delete	Once a command is selected from the list of command and pressing delete will remove that command from the list.
Edit	Once a command is selected from the list of commands and pressing edit will allow changes to be made to the selected commands.

IR Passthrough Settings - IR Setup

The IR Passthrough Settings section of the IR on the Control page is shown.

FIG. 82 IR Passthrough Settings Section

TABLE 64 Control Page: IR Passthrough Section of IR

Option	Description	Notes
IR Passthrough Enable	Enables support for passing IR input from one unit to the IR output of another.
IR Client IP	Specify the IP address of the unit to send the IR passthrough data.

N-Act Events - N-Act

The N-Act Events Settings section of the N-Act page is shown.

FIG. 83 N-Act Events Section

TABLE 65 N-Act Page: N-Act Events Section

Option	Description	Notes
Enable N-Act Events	Used to enable the N-Act events
Power On Event	Event is triggered once the device is powered on and running
Video Cable Connected Event	Event is triggered when a hot plug of the video cable is connected
Video Cable Disconnected Event	Event is triggered when a video cable is disconnected
Generic Events	List of different parameters that can be triggered based on the selected parameter	Refer to the N-Act documentation for list of events.
Save Events	Used to save the event parameters	Refer to the N-Act documentation for list of events.
Protocol	Drop down containing the different communication protocol formats to send	Refer to the N-Act documentation for list of events.
Address	IP address of the device to send the data	Refer to the N-Act documentation for list of events.
Port	Network port to send the data	Refer to the N-Act documentation for list of events.
Data	Command or payload to send the device being controlled	Refer to the N-Act documentation for list of events.
Delay (ms)	Can be used to delay the commands being sent to the device.Time is in milliseconds	Refer to the N-Act documentation for list of events.
Test	Once a macro of commands is inputted for event the Test button can be used to force the event without triggering the actual event.
Trigger Delay	Used to create a delay in seconds until the commands are executed once the event is triggered.
Add new	Used to add a new command to the event the Add new was clicked in
Up Arrow	Used to move the selected command up in the event
Down Arrow	Used to move the selected command down in the event

USB Setting - KVM/USB

The USB Settings section of the KVM/USB on the Control page is shown.

FIG. 84 USB Settings Section

TABLE 66 Control Page: USB Settings Section of USB

Option	Description	Notes
KVM Enable	When enabled will allow the decoder to connect to the encoder listed in the IP Address field for KVM.
USB 2.0 Enable	When enabled will allow the decoder to connect to the encoder listed in the IP Address field for USB 2.0.
IP Address	View/edit field of what encoder to connect the decoder
Switch	When executed will cause the decoder to connect to the encoder listed.
Disconnect	When executed will cause the decoder to disconnect from the encoder listed.

System Page

Click the System link at the top of any of the main web pages to access the page shown. This page is divided into several sections and has links to other dialog boxes for additional configuration options. Refer to the following sections for detailed descriptions:

• Logs Section on page 97
  • Status Settings on page 101

FIG. 85 System Page

Command Log - Log

The Command Log section of the Log on the System page is shown.

Reset Logs

Command Log

Elapsed Time	IP	Port	Method	Command
2022-11-04 04:55:44 (26 min ago)	Local	N/A	WEB	WEBProc:serialadd
2022-11-04 03:44:01 (1 h, 38 min ago)	Local	N/A	WEB	setSettings:hdmiAudio
2022-11-04 03:43:54 (1 h, 38 min ago)	Local	N/A	WEB	setSettings:hdmiAudio
2022-11-04 00:13:13 (5 h, 9 min ago)	Local	N/A	WEB	WEBProc:WPA

FIG. 86 Command Log Section
TABLE 67 System Page: Command Log Section of Log

Option	Description	Notes
Reset Logs	When pressed will cleat the Command Log history table

Debug Log - Log

The Debug Log section of the Log on the System page is shown.

Debug Log

Start Debug Log

End Debug Log

Debug log not ready. Refresh Page

FIG. 87 Debug Log Section
TABLE 68 System Page: Debug Log Section of Log

Option	Description	Notes
Start Debug Log	When pressed will begin enhanced log gathering	Used when troubleshooting an issue with tech support
End Debug Log	When pressed will stop enhanced log gathering	Used when troubleshooting an issue with tech support

Syslog Settings - Log

The Syslog Settings section of the Log on the System page is shown.

FIG. 88 Debug Log Section

TABLE 69 System Page: Debug Log Section of Log

Option	Description	Notes
Syslog Server Enable	When pressed will enable the Syslog server function
Syslog Server	IPv4 address of the Syslog Server to connect to
Syslog Port	Port used to connect to Syslog Server

Link Layer Discovery Protocol (LLDP) - Status

The LLDP section of the Status on the System page is shown.

Link Layer Discover Protocol Information

Switch Mac:	mac 34:56:fe:2b:48:a9
Switch Name:	N/A
Switch Description:	MerakiMS120-8LPCloudManagedPoESwitch
Port Number:	ifalias 2
Description:	Port Port2
Vlan ID:	0
PoE:	0

FIG. 89 LLDP Section
TABLE 70 System Page: LLDP Section of Status

Option	Description	Notes
Switch Mac	Mac address of the network switch
Switch Name	Name of the network switch
Switch Description	Network description of the switch
Port Number	Port number the device is connected
Description	Network port description
Vlan ID	Vlan of the network device is connected
PoE	Watts being supplied to the device.

Status - Status

The Status section of the Status on the System page is shown.

Status
HDMI Out Status:	Disconnected
HDMI Out Resolution:	N/A
HDCP Status:	OFF
Port 50001 Source IP:	Disconnected	Flush
Port 50002 Source IP:	Disconnected	Flush
Serial Source IP:	172.54.1.191	Flush
KVM IP:	172.54.1.191
USB 2.0 IP:	172.54.1.191
Port P0:	Connected
Port P1:	Disconnected
Network Video Stream:	Inactive
Network Audio Stream:	Inactive
Audio Activity:	Inactive

FIG. 90 Status Section
TABLE 71 System Page: Status Section of Status

Option	Description	Notes
HDMI Out Status
HDMI Out Resolution	Select the output resolution of the video stream to be transmitted to the output device (e.g. LCD).	The Scaler Enabled setting must also be enabled for output resolution to work. Downscaling is supported only if the input stream is 3840x2160 and the scaler is set to 1080P. Any other attempts at downscaling are not recommended/supported.
HDCP Status	Reports status of HDCP along with version information
Port 50001 Source IP	IP address of the device connected to the port
Port 50002 Source IP
Serial Source IP
KVM IP
USB 2.0 IP
Port P0	Displays the ethernet ports as either connected or disconnected.
Port P1
Network Video Stream	Displays the status of the streams on the network. Active: Stream is detected
Network Audio Stream	Inactive: Stream is not detected
Audio Activity

Current Source - Status

The Current Source section of the Status on the System page is shown.

FIG. 91 Current Source Section

TABLE 72 System Page: Current Source of Status

Option	Description	Notes
Current Source	Status field displaying one of three options showing the current input source.Auto: Last source plugged in will be the active sourceUSB-C: USB-C In will be the active sourceHDMI: HDMI In will be the active source
Preview Area	When Preview Image is enabled will display a snapshot of the current input source.	Clicking on the preview image will open a pop-up showing a larger preview image.

Software - Status

The Software section of the Status on the System page is shown.

FIG. 92 Current Source Section

TABLE 73 System Page: Current Source of Status

Option	Description	Notes
Model	Displays the model of the N2600 device.
Serial	Displays the serial number of the N2612 Encoder.
Mac Address	Displays the MAC address of the network interface of the device.
Firmware Version	Displays the currently running version of the device internal firmware.
Web Version	Displays the currently running version of the web interface.
Default Settings	Click to restore the device to the original factory settings. This resets everything except the IP address (including name, stream number, serial settings, etc.).
Reboot	Click to reboot the device (does not affect current configuration).

Troubleshooting

This chapter contains possible solutions to some common issues. Should you encounter any problems not covered by these guidelines, please contact technical support. You can also visit our support webpage at suppot.harmanpro.com

Issues	Suggestions
LocalPlay screen displays instead of the stream from the Encoder.	Verify Decoder is assigned to view a valid stream (of an active Encoder).Verify that Encoder and Decoder are on the same subnet.Verify Decoder is currently inLiveplay mode (its name will display in black text on theVideo Matrixpage). You can change toLivemode on theSettingspage (see theSettings Page:Device Settings Sectiontable on page 61 for more details).Verify network is properly configured and set up. If needed, connect Encoder's network port to Decoder to bypass the network.
HostPlay screen displays instead of the video from the source.	Verify Encoder is inLiveplay mode (its name will display in black text on theVideo Matrixpage). You can change toLivemode on theSettingspage (seSettingsPage:Device Settings Sectiontable on page 24 for more details).Verify source is attached and is outputting a valid signal (HDMI LED on Encoder is on).
Black screen/no screen displays.	Set Decoder toLocalPlay. If theLocalPlayscreen does not appear, check the display input settings and cabling. As mentioned previously in this table, you can change to theLocalmode on the Decoder'sSettingspage.IfLocalPlayappears, set Decoder toLiveplay mode and verify network is configured properly.If screen is black with a slight sparkle effect, verify that your switch has Jumbo Frame support enabled.
No audio is detected.	If there is no audio onallDecoders, verify audio settings are correct on Encoder.If there is no audio on a single Decoder, verify audio settings are correct on Decoder.
Device has been discovered in N-Able, but the configuration pages do not open when double-clicking device name on the Video Matrix page.	Make sure your computer is in the same IP address range as the unit. SeeSetting Up Your Host Computeron page 12 for more information.
When changing the audio type, there are problems with audio in/out.	Verify that the Encoder'sEnable HDMI Audiosetting is set toAuto.Verify thatAudio Muteis disabled (Encoder and Decoder).
Not receiving audio.	Check that the Decoder has proper audio stream setting (typically by enabling Audio follows Video).
Serial port is not working as expected.	Verify theRS232 Settingson theSettingspage.Connecting the Tx and Rx pins on the RS232 connector creates a loopback that could also help when troubleshooting.
Unit appears as unlicensed in Dante Controller	Use Dante Activator. Under Devices > Upgradeable > Recoverable. Select the device and click recover. Follow prompts and instructions, once completed device will be licensed in Dante Controller.

Appendix A: Local/Host Play Error Screens

This section shows and defines the status screens displayed by N2600 Series devices.

FIG. 93 Host Play Screen

Displayed when Decoder....	...and Encoder....	Notes
is set to view an Encoder stream on the network	is set to HostPlay, ordoes NOT have a valid input video signal	Seeing this screen means that the Decoder CAN communicate with the Encoder across the network. It is a good way to troubleshoot network communication between segments using only Encoders and Decoders (without the need for source video into an Encoder).

NOTE: If you see can see the HostPlay screen but cannot see live video, this could mean that the Encoder and Decoder are not on the same subnet.

FIG. 94 Local Play Screen

Displayed when Decoder....	Notes
• is set to LocalPlay mode	If the Decoder is NOT set toLocal Playmode, this screen could signify a network communication issue.

UNSUPPORTED INPUT RESOLUTION

FIG. 95 Unsupported Input Resolution Screen

Displayed when Decoder....	...and Encoder....	Notes
• is set to view a encoder stream on the network	• is being fed a video resolution that is does not support	This screen can be useful to show you that the Decoder is receiving the stream from the intended Encoder. However, the resolution input video signal being sent to the encoder is not supported.

THIS DISPLAY DOES NOT SUPPORT HDCP CONTENT

FIG. 96 Restricted Content Not Supported Screen

Displayed when Decoder....	...and Encoder....	Notes
is receiving a stream from an Encoderis connected to a monitor that does NOT support Restricted Content (i.e., the monitor is NOT HDCP compliant)	is transmitting HDCP-protected content to the Decoder	Once the Decoder detects that the monitor is not HDCP compliant, this screen is displayed. If you suspect that this message was displayed in error, please call Technical Support.

NOTE: The version of HDCP protection of the source and the monitor must be compatible for the content to display successfully. For example, you can have an HDCP 1.4 compliant monitor and still see the screen in Figure 107 if your source is HDCP 2.2.

VIDEO IS ENCRYPTED

FIG. 97 Video Encrypted Screen

Displayed when Decoder....	Notes
• is receiving a stream from an encoder it cannot decrypt	Make sure the decoder has the correct password for decrypting the stream. To reset the password, go to the security page on both the encoder and decoder and click the reset button. Refer to the security page section if you are not sure where to find this setting.

PREVIEW IMAGE DISABLED

FIG. 98 Preview Image Disabled Screen

Displayed on Webpage....	Notes
• is set to Preview Disabled	This screen is also displayed in the image preview link and on N-Able Preview.

THIS VIDEO SOURCE IS OUTPUTTING HDCP CONTENT

FIG. 99 HDCP Streaming Resolution Screen

Displayed when Decoder....	...and Encoder....	Notes
• is set to view a encoder stream on the network	• setting of disabled HDCP Advertisement	This screen can be useful to show you that the Encoder is streaming HDCP material with the HDCP Advertisement disabled on the encoder.

Appendix B: Minimum Network Requirements

The following list specifies the minimum network requirements that must be considered when deploying your N-Series equipment. These requirements cover the necessary protocols and features needed to drive N-Series streams.

NOTE: Specific configuration recommendations are based off the Cisco Catalyst series, however this may vary.

1. Managed Network Switch

2. Gigabit Ethernet

3. Internet Group Management Protocol (IGMP) Version 2

• IGMP Snooping
  • IGMP Snooping Querying

☐ Network must include at least one IGMP Querier to maintain stream connections. It is recommended to have all capable switches with the querier enabled and allow IGMP auto-elect to determine the Designated Querier (DQ).
☐ Query Interval – 30 seconds. This is the interval between sending IGMP general queries.
☐ Query Response Interval – 10 seconds. This is the maximum time the system waits for a response to general queries.
☐ Last Member Query Interval – 100 milliseconds. This is the interval to wait for a response to a group specific or group- and-source-specific query message.
- Immediate Leave (also known as Fast Leave, etc. depending on switch manufacturer). -Immediate Leave breaks any daisy chaining of multiple units together with a single home run; therefore, you will not be able to have both Immediate Leave units and daisy chaining on the same VLAN.

NOTE: If Immediate Leave is disabled, set IGMP Robustness to Default 2. Robustness can be adjusted generally from 2-10. The higher the value, the more leave latency is added.

- Warnings/Notices

☐ There is a known behavior within IGMP that Encoder streams, whether requested across an uplink or not, will be requested by the DQ and will be present on all uplinks between the stream source switch and the DQ.

-This means that even though you may not be routing a stream to another switch, the DQ's request still puts the stream on the uplink. Therefore, it is important to account for all streams forwarding to the DQ.

-The presence of a multicast router with PIM-Sparse configured to handle the multicast traffic may eliminate or limit this behavior.

4. Jumbo Frames Enabled

The N2600 Series Encoders/Decoders produce a frame payload larger than 1500 bytes which requires the switch to have the capacity of handling Jumbo Frames.

5. TCN Flood Off

TCN flood protocol will cause unnecessary backplane and bandwidth usage when adding or removing a device on the network. This can cause stream interruptions as the flooding sweeps through the network.

6. 802.1X

If the network is using 802.1x the Encoder and Decoder have the ability to generate 2 Mac Addresses depending on configuration. Recommendation is to enable multi-auth on the ports requiring.

Appendix C: Connector Wiring Detail

The following specifies the pinout for the 3.5mm audio connection, 3.5mm IR connection, and the 3.5mm RS-232 connection.

Audio Connection:

IR Connection:

RS-232 Connection:

Appendix D: Video Resolution Detail

Resolution	Refresh Rates	YUV 4:4:4	YUV 4:2:2	RGB	YUV 4:2:0	Interlaced
4096x2160 (DCI)	60	Yes	Yes	Yes	Yes	No
4096x2160	59	Yes	Yes	Yes	Yes	No
4096x2160	50	Yes	Yes	Yes	Yes	No
4096x2160	30	Yes	Yes	Yes	No	No
4096x2160	29	Yes	Yes	Yes	No	No
4096x2160	24	Yes	Yes	Yes	No	No
4096x2160	23	Yes	Yes	Yes	No	No
3840x2160 (UHD)	60	Yes	Yes	Yes	Yes	No
3840x2160	59	Yes	Yes	Yes	Yes	No
3840x2160	50	Yes	Yes	Yes	Yes	No
3840x2160	30	Yes	Yes	Yes	No	No
3840x2160	29	Yes	Yes	Yes	No	No
3840x2160	24	Yes	Yes	Yes	No	No
3840x2160	23	Yes	Yes	Yes	No	No
3440x1440 (WQHD)	60	Yes	Yes	Yes	No	No
3440x1440	59	Yes	Yes	Yes	No	No
3440x1440	50	Yes	Yes	Yes	No	No
3440x1440	30	Yes	Yes	Yes	No	No
3440x1440	29	Yes	Yes	Yes	No	No
3440x1440	24	Yes	Yes	Yes	No	No
3440x1440	23	Yes	Yes	Yes	No	No
3840x1080 (DFHD)	60	Yes	Yes	Yes	No	No
3840x1080	59	Yes	Yes	Yes	No	No
3840x1080	50	Yes	Yes	Yes	No	No
3840x1080	30	Yes	Yes	Yes	No	No
3840x1080	29	Yes	Yes	Yes	No	No
3840x1080	24	Yes	Yes	Yes	No	No
3840x1080	23	Yes	Yes	Yes	No	No
1920x1200	60	Yes	Yes	Yes	No	No
1920x1080	120	Yes	Yes	Yes	No	No
1920x1080 (FHD)	60	Yes	Yes	Yes	No	Yes
1920x1080	59	Yes	Yes	Yes	No	Yes
1920x1080	50	Yes	Yes	Yes	No	Yes
1920x1080	30	Yes	Yes	Yes	No	No
1920x1080	29	Yes	Yes	Yes	No	No
1920x1080	24	Yes	Yes	Yes	No	No
1920x1080	23	Yes	Yes	Yes	No	No
1680x1050	60	Yes	Yes	Yes	No	No
1600x1200	60	Yes	Yes	Yes	No	No
1600x900	60	Yes	Yes	Yes	No	No
1440x900	60	Yes	Yes	Yes	No	No
1400x1050	60	Yes	Yes	Yes	No	No
1366x768	60	Yes	Yes	Yes	No	No
1360x768	60	Yes	Yes	Yes	No	No
1280x1024	60	Yes	Yes	Yes	No	No
1280x960	60	Yes	Yes	Yes	No	No
1280x800	60	Yes	Yes	Yes	No	No
1280x768	60	Yes	Yes	Yes	No	No
1280x720 (HD)	60	Yes	Yes	Yes	No	No
1280x720	59	Yes	Yes	Yes	No	No
1280x720	50	Yes	Yes	Yes	No	No
1024x768	60	Yes	Yes	Yes	No	No

Appendix E: Thumbnail and H.26x on Varia Panels

The following will outline the steps and some best practices to provide a video preview to an object in G5.

Thumbnail Preview:

1. Open "Resource Manager" located in the "Panel" menu or by pressing "Ctrl + M".
2. A "Resource Manager" window will open.
3. Click on the "Dynamic Images" tab.
4. Click "New", where a new window will open, "Create Dynamic Image".
5. Provide a unique name.
6. In the protocol field set as "HTTP".
7. In the "host" field is where you type the IP address or DNS name of the Encoder/Decoder.
8. In the "file" field type "snapshot.jpg".
9. In the "Refresh Rate" box type in 30.
   Note: The refresh rate is measured in 10 of a second.
10. An example of what a Dynamic Image should look like.

1. Create a button on the touch panel canvas for the model of Varia you're using.
2. Select the created button.
3. In button properties navigate to the "States" tab then expand "All State".
4. Locate the "Bitmaps" setting and click the box containing the three dots to open the Bitmaps window.
5. Click on the Add button.
6. A window "Select Resource" will open and click on the "Dynamic Images" tab.
7. Select the name of the Dynamic Image you created in step 5.
8. In "Bitmap Justification" it is recommended to select "Scale to Fit".
9. An example of a TP5 project with two Preview Windows.

1. An example of what is seen on the Varia panel.

Appendix F: Dante Ready Licensing

Note: The cost of a Dante Ready License for the AMX N26x5 Wall Plate is set by Audinate and is purchased through the Dante Activator tool.

The following will outline the steps to update the AMX N26x5 non-Dante models to support Dante AV-A.

1. Ensure the N26x5 devices are on a minimum firmware version of 1.3.8 before beginning. Once the devices are discovered in Dante Controller, they will show in red because they are not licensed. Launch Dante Activator from within Dante Controller. The following steps and screenshots will show the process of updating the N26x5 devices.
2. Once Dante Activator is running, click on Devices. The N26x5 devices should show in the "Recoverable" section.

1. Select the unit to recover and then click recover. After checking the "I understand video/audio will be interrupted" press the "Recover now" button.

1. Once the process is completed, the below image will be displayed, confirming the successful progress. Repeat the above steps for each device that needs to be activated.

1. Start the licensing process by selecting the device under "New Activation." A listing of Upgrade options will be displayed. Select the options you wish and press "add to cart."

1. Ensure you have logged into the Dante Activator program to complete the activation processing. Once all devices are added to the cart, press the view cart button, which will show the screen below.

1. The activation screen will be shown next where you will need to click the "Activate Now" button to begin the process for each device shown in the cart.

1. Once completed the below screen will appear, confirming the successful activation of each device. Once completed and each device shows in the "Up-to-date" field, power-cycle each unit that was activated.

1. N26x5 devices should now show in N-Able with a Serial Number prefix as N26x5DWP

Appendix G: Allowed Characters for Passwords

The following will outline the list of available characters for use in a password.

[Space]	@	`
!	A	a
"	B	b
#	C	c
$	D	d
%	E	e
&	F	f
'	G	g
(	H	h
)	I	i
*	J	j
+	K	k
,	L	l
-	M	m
.	N	n
/	O	o
0	P	p
1	Q	q
2	R	r
3	S	s
4	T	t
5	U	u
6	V	v
7	W	w
8	X	x
9	Y	y
:	Z	z
;	[	{
<	\	|
=	]	}
>	^	~
?	_	[Delete]