HVBA8008SKC - Vacuum Cleaner Hanseatic - Free user manual and instructions

Product Type	Vacuum Cleaner
Brand	Hanseatic
Model	HVBA8008SKC
Power Consumption	800 W
Voltage	220-240 V~, 50-60 Hz
Max Suction Force	17 kPa
Max Volumetric Flow Rate	27 l/s
Sound Power Level	<75 dB(A)
Weight	Approx. 7 kg
Protection Class	II
Dust Bag	Replaceable, art. no. 65097027
Motor Protection Filter	Washable or replaceable (included with dust bag)
Hygiene Filter	Washable, art. no. 43790463
Included Accessories	Telescopic tube, suction hose, floor nozzle, turbo brush, upholstery nozzle, furniture brush/crevice nozzle
Cable Retraction	Foot switch
Suction Force Control	Electronic control unit and air bypass vent
Overheat Protection	Yes
Intended Use	Dry vacuuming of floors, upholstery, and car interiors
Maintenance	Replace dust bag, clean/replace motor protection filter, clean hygiene filter
Spare Parts Availability	Dust bag, motor protection filter, hygiene filter (via service)
Customer Service	Phone support for Germany and Austria

Frequently Asked Questions - HVBA8008SKC Hanseatic

How do I replace the dust bag?

Unplug the vacuum cleaner. Open the dust bag compartment lid using the release handle (9). Pull the full dust bag out by the cardboard flap and dispose of it. Insert a new dust bag into the holder (21) and close the lid securely.

How do I clean or replace the motor protection filter?

Unplug the vacuum cleaner. Open the dust bag compartment and remove the old dust bag. Remove the motor protection filter (27) and either wash it under running water (let it air-dry completely) or replace it with a new one. New filters are included with dust bag packs.

Why is the suction power weak?

Possible causes: the dust bag is full, the filter is clogged, the suction channel is blocked, or the suction force setting is too low. Check each item: replace the dust bag, clean or replace filters, clear blockages in nozzles or hose, and adjust the suction force control unit (4) towards 'max'.

How do I use the turbo brush?

Attach the turbo brush (18) to the telescopic tube or suction hose handle. Set the vacuum cleaner to maximum suction force. The rotating brush is propelled by air flow and is ideal for removing hair and threads from carpets and rugs. Never touch the rotating brush while in use.

Can I vacuum liquids or wet carpets?

No. The appliance is designed only for dry vacuuming. Never vacuum water, liquids, or wet carpets. Doing so can cause electric shock or damage the appliance.

How do I clean the hygiene filter?

Unplug the vacuum cleaner. Slide the lock (28) on the air outlet, remove the filter cover (29), and take out the hygiene filter (30). Rinse it with clean water only (no detergent), tap out excess water, and let it air-dry completely before reinserting. Never dry it on a heater or with a hairdryer.

What should I do if the vacuum cleaner switches off by itself?

This indicates overheat protection has activated. Unplug the appliance, clean or replace the motor protection filter, clear any blockages in the nozzles, tube, or hose, and let the vacuum cooler down for at least 30 minutes before restarting.

How do I store the vacuum cleaner?

For brief pauses, insert the mounting bracket on the nozzle (25) into the storage holder (11) on the vacuum cleaner. For space-saving storage, place the appliance upright and insert the mounting bracket into the storage holder (26) on the bottom of the appliance.

What safety precautions should I take?

Always unplug before maintenance. Do not use if the supply cord is damaged. Keep away from children. Do not vacuum glowing ash, sharp objects, or water. Use only with the filters installed. Ensure the cord is fully extended to the yellow marker but not beyond the red marker.

Where can I get spare parts?

Spare parts are available through Hanseatic service. Dust bag: art. no. 65097027. Motor protection filter and hygiene filter set: art. no. 43790463. Contact customer service for ordering. For Germany, call [phone] (Mon-Thu 8-15, Fri 8-14).

USER MANUAL HVBA8008SKC Hanseatic

Line drawing of a vacuum cleaner with attached device (no text or symbols)

Gebrauchsanleitung

Anleitung/Version:

2101-00891/20211110

Line drawings of various vacuum cleaner components including a brush, hose, and cleaning device (no text or labels)

Lieferumfang

Line drawing of a car seatbelt buckle (no text or symbols)

Technical line drawing of two mechanical components with textured surfaces, no text or symbols present

Line drawing of a vacuum cleaner with labeled component (21), showing internal components and housing structure (no text or symbols beyond label)

Diagram of two mechanical components with arrows indicating motion, labeled (24), no text or symbols present.

Line drawing of a vacuum cleaner with a close-up inset showing the component (no text or symbols)

Line drawing of a vacuum cleaner's side view showing the component and part assembly (no text or symbols)

Technical line drawing of a robotic vacuum cleaner with open lid and internal components (no text or symbols)

Technical line drawing of a car interior with visible structural components and an arrow indicating motion (no text or symbols)

Line drawing of a vacuum cleaner with attached device (no text or symbols)

User manual

Manual/version:

2101-00891/20211110

Article no.: 20294662

Reproduction, even of excerpts, is not permitted!

Vacuum cleaner

Table of contents

Explanation of terms and symbols....EN-3

Safety ....EN-4 Intended use....EN-4 Safety notices....EN-4

Delivery .....EN-10 Package contents .....EN-10 Check the delivery .....EN-10

Parts, control elements and nozzles ..... EN-11 Getting started ..... EN-14 Inserting the dust bag ... EN-14 Setting up the appliance EN-14

Operation ....EN-16 Before getting started ...EN-16 Vacuuming floors ....EN-16 Setting the suction force EN-18 Finishing vacuuming ...EN-19 Moving the appliance ...EN-19

Shutdown and storage . . .EN-20 Briefly setting aside . . .EN-20 Space-saving storage . .EN-20

Care and maintenance . . .EN-21 Replacing the dust bag and cleaning/changing motor protection filter . . .EN-21 Cleaning/changing the hygiene filter . . . . . . . . EN-23 Cleaning the appliance .EN-24 Cleaning the floor nozzleEN-24 Cleaning the turbo brush EN-25 Remove suction hose . .EN-25

Troubleshooting table . . . .EN-26

Service .....EN-28 General customer service .....EN-28 Spare parts .....EN-28

Disposal and waste prevention .....EN-29 Packaging .....EN-29 Waste prevention .....EN-29 Disposing of old electrical devices in an environmentally-friendly manner .....EN-29

Technical specifications ..EN-30

Explanation of terms and symbols

Please read through the safety instructions and this user manual carefully before using the appliance. This is the only way you can use all the functions reliably and safely.

Be absolutely sure to also observe the national regulations in your country, which are also valid in addition to the regulations specified in this user manual.

Keep all safety notices and instructions for future reference. Give all safety notices and instructions to the next user of the appliance.

The following symbols can be found in this user manual.

WARNING

This symbol indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

CAUTION

This symbol indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

NOTICE

This symbol warns against possible damage to property.

This symbol refers to useful additional information.

Safety

Intended use

The appliance is intended for vacuuming up loose and dry dirt, such as dust, lint, crumbs on floors and cushions around the home and car. It is not suitable for vacuuming up hazardous dusts or fluids.

The appliance is designed for use in private households only and is not designed for commercial use or multiple use (e.g.: use by several families in an apartment building).

Persons who are unable to operate the appliance safely due to their physical, sensory or mental abilities or lack of knowledge must be supervised during use.

No technical changes may be made to the appliance.

If the supply cord is damaged, must be replaced by the manufacturer, its service agent or a qualified expert in order to avoid a hazard.

Use the appliance exclusively as described in this user manual. Any other use is deemed improper and may result in damage to property or even personal injury.

The manufacturer accepts no liability for damage caused by improper use.

Safety notices

In this chapter you will find general safety notices which you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters on operation, cleaning, etc.

Risks for certain groups of people

CAUTION

Danger to children and people with impaired physical, sensory or mental abilities!

■ This appliance can be used by children aged 8 years it and older and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

■ Children shall not play with the appliance.

■ Cleaning and user maintenance shall not be made by children without supervision.

Risk to small children!

Even with the fi Iters, the appliance exhaust air may still contain small quantities of dirt particles. If breathed in by small children, these can lead to allergic reactions.

■ Do not vacuum close to children.

Additional precautionary measures apply to children of all ages.

■ Do not allow children to play with the packaging fi lm. They may get caught in it or suffocate.

■ Prevent children from pulling small parts from the device or taking them out of the accessory bag and putting them in their mouths. There is a risk of suffocation.

■ Children should not be allowed to play with the appliance nor should they have access to the appliance when left unattended.

Risks in handling household electrical appliances

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Only use the appliance indoors. Do not use in wet rooms or in the rain.

■ Never expose the appliance to effects of the weather (rain, etc.).

■ Connect the appliance only if the mains voltage at the socket corresponds to that indicated on the nameplate.

• Do not operate or continue to operate the appliance if – it has visible damage, e.g. the supply cord is defective; – it starts smoking or there is a smell of burning; – it makes unfamiliar noises. In this case, you should pull the mains plug out of the socket and have the appliance repaired (see chapter “Service”).
  ■ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  ■ Connect the appliance only to an easily accessible socket, to allow you to disconnect it quickly from the mains in the event of a fault.
• Keep the appliance, mains plug and supply cord away from naked flames and hot surfaces.

■ Do not kink, pinch or run over the supply cord with the appliance. This can result in a break in the cord.
■ Never leave the appliance unattended while the mains plug is connected to the socket.
■ Never pull the mains plug out of the socket by the supply cord, always hold the mains plug itself.
In the event of a fault, and before cleaning and maintenance (e.g. changing filter), always pull the mains plug out of the socket.
■ Never touch the mains plug with wet hands.
■ Ensure that no water seeps into the appliance. Never immerse the appliance in water.
■ Only insert the mains plug into the socket if all appliance components are completely dry.

■ Changes and repairs to the appliance may be carried out only by authorised specialists, such as our Service team (see page EN-28). Unauthorised repairs to the appliance can cause property damage and personal injury, and invalidate liability and warranty claims. Never try to repair a defective or suspected defective appliance yourself.

■ This appliance contains electrical and mechanical parts which are essential for protection against potential sources of danger. Only parts corresponding to the original appliance specifications may be used for repairs.

CAUTION

Risk of injury!

Improper handling of the appliance may result in injury.

- Hold the supply cord when winding it up. Forcefully retracting the supply cord can cause a “whipping effect” (on account of the supply cord swinging uncontrollably).

■ Lay out the supply cord in such a way that it does not become a tripping hazard.

Fire hazard!

Vacuuming glowing ash, burning cigarettes, etc. will set the fi Iter on fi re.

■ Do not vacuum glowing ash, burning cigarettes or matches.

■ Do not vacuum any fl am- mable substances.

Health hazard!

Improper handling of the appliance may result in health hazards.

■ Do not use the appliance if the hygiene or motor protection fi lter is missing or damaged. Otherwise, vacuumed dust can penetrate the appliance or escape into the ambient air.

NOTICE

Risk of damage!

Improper handling of the appliance can lead to property damage.

■ Do not use sharp objects to unpack the appliance.
■ Never sit or stand on the appliance.
■ Use the appliance only if the motor protection fi lter is in place. The motor protection fi lter must not be damaged.

■ Only the original supplied accessories and the speci-fi ed dust bag, motor protec-tion fi Iter and hygiene fi Iter may be used.

■ Never vacuum clay, plaster, cement, masonry dust or drilling dust. Vacuuming these materials blocks the filter.

■ Never vacuum water or other liquids. Never vacuum wet carpets/rugs.

■ On freshly shampooed carpets, always wait until the detergent is completely dry before vacuuming.

■ Never vacuum sharp objects (e.g. glass fragments).

■ If the suction hose, telescopic tube or nozzle are blocked, immediately switch off the appliance and remove the blockage.

■ When using the vacuum cleaner, always pull out the supply cord completely to the yellow marker.

■ Never pull the supply cord out beyond the red marker. Pulling the cord out further can damage the cable reel.
■ Never place the vacuum cleaner directly next to a heater or oven.
■ Never dry the hygiene fi lter on a heater or with a hair-dryer or tumble dryer. This may render the fi lter unusable.
■ Never wash the motor protection filter in a washing machine or dishwasher.
■ The filter must be air-dried only.
■ Do not use any abrasive cleaners (scouring or thinning agents) to clean the appliance and accessories. They could damage the surface of the appliance.

Delivery

Line drawings of various household appliances including a vacuum cleaner, hose, and washing machine (no text or labels)

Package contents

• Vacuum cleaner
• Telescopic tube
• Suction hose
• Floor nozzle
• Turbo brush
• Furniture brush/crevice nozzle *)
• Upholstery nozzle *)
• User manual

*) in the storage compartment

Check the delivery

1. Unpack the appliance. Do not use sharp or pointed objects to do this. Carefully remove all parts of the packaging, plastic profiles, tape and foam padding.

2. If the delivery is incomplete or the appliance has been damaged during transport, please contact our Service department (see „Service“ on page EN-28).

Parts, control elements and nozzles

(1) Opening for the suction hose
(2) Fill level indicator for the dust bag
(3) Foot switch for cable retractor
(4) Suction force control unit
(5) On/Off switch
(6) Storage compartment for additional nozzles
(7) Unlock button for the storage compartment (6)
(8) Dust bag compartment
(9) Release handle for the dust bag compartment
(10) Carrying handle
(11) Storage holder
(12) Supply cord with mains plug
(13) Air outlet with filter cover and hygiene filter
(14) Suction hose with handle
(15) Telescopic tube
(16) Floor nozzle
(17) Foot selector switch
(18) Turbo brush
(19) Upholstery nozzle
(20a) Furniture brush (pulled apart)
(20b) Crevice nozzle (pushed together)

The vacuum cleaner comes with various nozzles designed for a range of uses. Where required, before or during vacuuming, each nozzle can be attached to the suction hose handle (14) or the telescopic tube (15).

Line drawing of a car seatbelt buckle and wheel (no text or symbols)

Floor nozzle

You will work with the floor nozzle (16) most of the time as it is designed for large, flat surfaces.

Best vacuuming results are achieved when you adapt the appliance to the floor surface using the foot selector switch (17).

Select this position for short-pile or smooth floors such as needle felt, PVC, parquet or tiles.

Line drawing of a car seatbelt buckle (no text or symbols)

Select this position for deep-pile carpets.

The foot selector switch can also be readjusted during operation.

Depending on the floor covering and degree of dirtiness, you can adjust the suction force using the suction force control unit (4) (see section „Setting the suction force“ on page EN-18).

Turbo brush

The rotating turbo brush (18) is propelled by the vacuum air flow. It is particularly suitable for vacuuming hair and thread from rugs and carpeted floors. When using the turbo brush, set the vacuum cleaner to the maximum suction force (see section „Setting the suction force“ on page EN-18).

Upholstery nozzle and furniture brush/crevice nozzle

Both these nozzles are kept in the storage compartment (6).

Press the unlock button (7) for the storage compartment to unlock the storage compartment lid (6). Open the lid.

Upholstery nozzle

Technical line drawing of two mechanical components with textured surfaces, no text or symbols present

The upholstery nozzle (19) is particularly suitable for cleaning furniture upholstery and mattresses. You can use the upholstery nozzle with or without the brush attachment.

Furniture brush/crevice nozzle

With the furniture brush (20a) you can dust books or fragile items such as picture frames.

Pushing down the brush transforms the furniture brush into a crevice nozzle (20b), which you can use to vacuum folds in fabric, crevices, corners, niches, etc.

Getting started

WARNING!

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Never use a damaged appliance.

Inserting the dust bag

If the vacuum does not come factory-equipped with a dust bag, please proceed as follows:

1. Use the release handle (9) to unlock the lid for the dust bag compartment (8) and open up the lid.

Technical line drawing of a vacuum cleaner with labeled component (21), showing open casing and internal components without any text or symbols.

1. Put a dust bag in the dust bag holder (21).
2. Close the dust bag compartment again. Make sure that the dust bag is not stuck anywhere.

Setting up the appliance

1. Connect the suction hose (14) and the telescopic tube (15).

1. There are two nibs on the connector piece (22) on the other end of the suction hose. Insert the connector piece in the opening (1) so that the nibs slide into the two grooves. Rotate the connector piece to the right until it locks into place.

1. Select the desired nozzle (e.g. the floor nozzle (16)) and insert it into the telescopic tube (15). You can also insert all nozzles directly into the handle located on the suction hose.

1. The length of the telescopic tube can be adjusted to suit the height of its user.

To do so, press the lock (23) down and slide the telescopic tube either apart or together. An audible click will indicate that the telescopic tube has been locked into place at the next notch.

All filters are prefitted in the factory, and your vacuum cleaner is now ready to use.

Operation

Before getting started

• Read the chapter "Safety", and in particular the safety instructions (see page EN-4).
• Set it up as described in the chapter “Getting started” (see page EN-14).

Vacuuming floors

CAUTION

Risk of electric shock! Improper use of the appliance can cause severe damage.

■ Do not vacuum glowing
ash, burning cigarettes or matches, sharp objects, glass fragments, water or other liquids. Glowing ash, burning cigarettes, etc. set the fi Iter on fi re; moisture can cause short circuits; sharp objects damage the fi Iter and can cause short circuits.

CAUTION

Health hazard!

Improper handling of the appliance may result in health hazards.

■ Do not use the appliance if the hygiene or motor protection fi lter is missing or damaged. Otherwise, vacuumed dust can penetrate the appliance and escape into the ambient air.

NOTICE

Risk of damage!

Vacuuming unsuitable materials blocks the fi Iter and can damage the appliance.

■ Never vacuum clay, plaster, cement, masonry dust or drilling dust.

Failure to unplug the supply cord in an appropriate way may damage the appliance.

■ When using the vacuum cleaner, always pull out the supply cord completely to the yellow marker.

■ Never pull the supply cord out beyond the red marker. Pulling the cord out further can damage the cable reel.

1. Pull the supply cord (12) out until the yellow marking is visible on it.

If the red marking is visible, the supply cord has been pulled out too far. Retract it slightly (see section „Finishing vacuuming“ on page EN-19).

1. Connect the mains plug to a properly installed socket.

1. Use your foot to step on the On/Off switch (5) to switch on the appliance.
2. To vacuum, push and pull the nozzle across the surface you are vacuuming. To reach corners better, rotate the handle slightly. This positions the nozzle diagonally.

In rare cases this can make a whistling noise initially. This is not a malfunction and stops after a while.

Setting the suction force Suction force control unit

- Rotate the suction force control unit (4) towards

- “max” to increase the suction force.

- “min” to decrease the suction force.

Use low suction force to remove dust from curtains and drapes, medium suction force to vacuum carpets and upholstery, and high suction force to clean flooring.

Air by-pass vent

Diagram of two mechanical components with arrows indicating movement, labeled (24), no text or symbols present.

You can adjust the suction force as needed by using the air by-pass vent (24). The covering of the air by-pass vent can be adjusted as desired.

Should you accidentally allow the vacuum cleaner to come into contact with an object, opening the air by-pass vent immediately reduces the suction force. This remedial action will prevent such items from being drawn into the dust bag.

Finishing vacuuming

CAUTION

Risk of injury!

Forcefully retracting the supply cord can cause the supply cord to swing uncontrollably (“whipping effect”). This could result in injury.

■ Hold the supply cord when winding it up.

1. Step on the On/Off switch (5) to switch off the appliance.
2. Pull the mains plug (12) out of the socket.

1. To retract the supply cord, press your foot down on the foot switch for the cable retractor (3). To avoid a “whipping effect”, hold the supply cord in your hand.

Moving the appliance

• To transport the appliance, lift it by its carrying handle (10).

Shutdown and storage

Briefly setting aside

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- Insert the mounting bracket found on the nozzle (25) into the storage holder (11).

Space-saving storage

Line drawing of a vacuum cleaner with a close-up inset showing internal components (no text or symbols)

1. Position the appliance upright.
2. Insert the mounting bracket found on the nozzle (25) into the storage holder (26) on the bottom of the appliance.

Care and maintenance

Replacing the dust bag and cleaning/ changing motor protection filter

tion fi Iter. Dust which has been vacuumed up can get inside the appliance and damage the motor.

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Before replacing the dust bag and motor protection fi lter, always pull the mains plug out of the socket.

NOTICE

Risk of damage!

Improper handling of the appliance may result in damage.

■ Always use the correct dust bag and motor protection fi Iter for the appliance. Otherwise, the vacuum cleaner may not function optimally.

■ Never vacuum without a dust bag or with one that is damaged. Never vacuum without the motor protec-

The fill level indicator (2) shows when the dust bag is full. If this happens, replace the dust bag with a new one.

1. Pull the mains plug (12) out of the socket.

1. Use the release handle (9) to unlock the lid for the dust bag compartment (8) and open up the lid.

Technical line drawing of a vacuum cleaner's internal components, showing housing, casing, and part (21) with no visible text or symbols.

1. Use the cardboard flap to pull the full dust bag up and out of the dust bag holder (21).
2. Dispose of the dust bag in your household waste.

Technical line drawing of a car interior with mechanical components and an arrow indicating motion (no text or symbols)

1. Upon opening a new pack of dust bags, make sure to also use the new motor protection filter in the pack.
   Simply remove the motor protection filter (27) and replace it

with the new one. If necessary, cut it to size using scissors.

Alternatively you can also wash the motor protection filter under running water and then let it air-dry.

1. Put a new dust bag in the dust bag holder (21).
2. Close the dust bag compartment again. Make sure that the dust bag is not stuck anywhere.

i Article numbers for ordering replacement dust bags and motor protection filter can be found in chapter „Service“ on page EN-28.

Cleaning/changing the hygiene filter

! NOTICE

Risk of damage!

Improper handling of the appliance may result in damage.

■ Only use the appliance with the fi Iters installed.
■ Never dry hygiene fi Iters on a heater or with a hairdryer or tumble dryer, etc. It will become porous and may no longer be useable.
■ Never wash the hygiene filter in a washing machine.
■ Let the hygiene fi Iter air-dry only.

The hygiene filter (30) should be cleaned every time the dust bag is changed.

If odours cannot be removed by cleaning or the hygiene filter (30) is too heavily soiled, it must be replaced.

1. Pull the mains plug (12) out of the socket.

1. Slide the lock (28) sideways and carefully remove the filter cover (29).
2. Pull out the hygiene filter (30).
3. Rinse the hygiene filter (30) only with clean water, tap it out and/or clean it with compressed air. Never use detergent or washing-up liquid to clean the hygiene filter (30).
4. Allow the hygiene filter to dry (30) completely.
5. Reinsert the hygiene filter (30) and the filter cover.

The article numbers for re-ordering hygiene filter is listed in Chapter „Service“ on page EN-28.

by

Cleaning the appliance

WARNING

Risk of electric shock! Touching live parts may result in severe injury or death.

■ Before cleaning the appliance, pull the mains plug out of the socket.
■ Ensure that no water seeps into the appliance.
■ Never immerse the appliance in water or other liquids.
■ Only insert the mains plug into the socket if all appliance components are completely dry.

NOTICE

Risk of damage!

Improper handling of the appliance may cause it to become damaged.

■ Do not use any aggressive cleaners, brushes with metal or nylon bristles or sharp or metallic cleaning utensils such as knives, hard scrapers, etc. They could damage the surfaces.

1. Wipe

• the housing,
  – the dust bag compartment (8),
  – the inside of the air outlet and the accessories
  with a damp cloth as required.
  Never allow liquid to penetrate the vacuum.

• Occasionally clean the air outlet with a soft brush.

Cleaning the floor nozzle

- Occasionally vacuum the underside of the floor nozzle (16) with the crevice nozzle (20b).

Cleaning the turbo brush

CAUTION

Risk of injury!

Improper handling of the appliance may result in injury.

- Never touch moving parts of the appliance and accessories – for example, turbo brushes. There is a risk of fingers becoming trapped.

■ Always remove the turbo brush from the telescopic tube or from the suction hose handle before cleaning.

If the turbo brush is no longer working properly:

1. Disconnect the mains plug (12) from the socket and remove the turbo brush (18) from the telescopic tube (15) / from the suction hose handle (14).

2. Remove any lint and hairs from the brush and from the air blade wheel.

Remove suction hose

- If you want to remove the suction hose from the appliance, turn the connector piece (22) to the left and pull out the suction hose.

Troubleshooting table

Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a defect in the appliance. For this reason, please check the tables to see if you can correct the malfunction.

WARNING

Risk of electric shock in case of improper repair!

Never try to repair a defective or suspected defective appliance yourself. You can put your own and future users' lives in danger. Only authorised specialists are allowed to carry out this repair work.

Problem Possible cause Solutions, tips
Appliance is not working.	The On/Off switch has not been pressed.	Press the On/Off switch
	Mains plug is loose.	Check that the mains plug is firmly inserted into the socket.
	The socket is defective.	Try the appliance with a different socket.
	Fuse has tripped.	Check fuse and/or circuit breakers.
	Supply cord is defective.	Immediately pull the mains plug out of the socket and notify our Service department (see „Service“ on page EN-28). If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Problem Possible cause Solutions,	tips
Appliance switches itself off.	Overheat protection triggered.	Pull the mains plug out of the socket. Clean the dirty motor protection filter or replace it with a new one. Clear blockages in nozzles, telescopic tube or the suction hose. Let the appliance cool down for at least half an hour before switching it on again.
Suction force is weak.	Suction channel is blocked.	Switch off the appliance and pull out the mains plug from the socket. Clear blockages in nozzles, telescopic tube or the suction hose.
	Setting for the suction force set too low.	Rotate the suction force control unit (4) towards “max”.
	Dust bag is not positioned correctly.	Insert the dust bag correctly.
	Dust bag is full. Change the dust bag.
	Brush / nozzle is not positioned correctly.	Position the brush / nozzle correctly.
	Filters are inserted incorrectly or are contaminated.	Insert the filter correctly or clean/replace it with a new one.
	Air by-pass vent is open.	Close the air by-pass vent.
Dust is escaping from the appliance.	Filters are inserted incorrectly or are defective.	Insert the filter correctly or replace it with a new one.
In rare cases this can make a whistling noise initially. This is not a malfunction and stops after a while.

Service

Please note!

You are responsible for the condition of the appliance and its proper use in the household.

Damage resulting from non-compliance with this user manual cannot be recognised.

In order for us to help you quickly, please tell us:

Name of appliance Order number
Vacuum cleaner hanseatic HVBA8008SKC 20294662
10× dust bag 65097027
1× motor protection filter (27) + 1× hygiene filter (30)	43790463

General customer service

Please contact your mail order company's product advice centre if you have questions, complaints or accessory orders.

Spare parts

Customers in Germany

– Please contact Hermes Fulfilment GmbH.

Tel. [phone]

Monday–Thursday, 8 am–3 pm, Friday 8 am–2 pm

Customers in Austria

- Please contact your mail order company's customer service centre or product advice centre.

Disposal and waste prevention

Packaging

Our packaging is made of environmentally friendly, recyclable materials:

– Outer packaging made of cardboard
- Moulded parts made of foamed, CFC-free polystyrene (PS)
- Films and bags made of lyethylene (PE)
– Tension bands made of polypropylene (PP)

If you would like to dispose of the packaging, please dispose of it in an environmentally friendly way.

More information can be found in the brochure “Waste Prevention Programme - of the German Government with the Involvement of the Federal Länder”.

Disposing of old electrical devices in an environmentally- friendly manner

Electrical appliances contain harmful substances as well as valuable resources.

Waste prevention

According to the provisions of Directive 2008/98/EC, waste prevention measures always take priority over waste management.

For electrical and electronic devices, waste prevention measures include extending the lifespan of defective devices through repair and reselling used working appliances instead of disposing of them.

Please help us reduce waste and contact our Service department if your product is faulty.

Every consumer is therefore required by law to dispose of old electrical appliances at an authorised collection or return point. The will thus be made available for environmentally-sound, resource-saving recycling.

You can dispose of old electrical appliances free of charge at your local recycling centre.

Please contact your dealer directly for more information about this topic.

Technical specifications

Data sheet for vacuum cleaner according to Regulation (EU) No. 665/2013 and 666/2013.

Manufacturer hanseatic
Name of appliance Vacuum cleaner
Model HVBA8008SKC
Sound power level in dB(A) < 75
Maximum power consumption in W 800
Supply voltage in V~ 50–60 Hz 220–240
Maximum suction force in kPa 17
Maximum volumetric flow rate in l/s 27
Protection class	II
Weight (assembled) in kg, ca.	7
Order number	20294662

Notice: The vacuum cleaner was tested as a universal vacuum cleaner.