SW8 AM2Q X 2 - Refrigerator WHIRLPOOL - Free user manual and instructions

Product Type	Refrigerator with No-Frost technology
Brand	Whirlpool
Model	SW8 AM2Q X 2
Energy Class	Not specified in manual; estimated A+ to A++
Dimensions (H x W x D)	Approx. 185 x 70 x 75 cm
Net Weight	Approx. 75 kg
Power Supply	220-240 V, 50 Hz
Cooling System	No-Frost automatic defrost
Key Functions	6th Sense Fresh Control / ProFresh, Fast Cooling, Fan, Door Open Alarm, ON/Stand-by
Temperature Control	Electronic with LED display
Interior Lighting	LED light, switches off after 8 min door open
Door Reversibility	Yes, door swing can be reversed
Installation	Single or side-by-side with freezer; 50 mm rear clearance required
Maintenance	Clean condenser annually; defrost drain tool provided; use neutral detergent
Safety	Disconnect power before cleaning; no flammable fluids; no steam cleaners
Spare Parts / Repairability	LED light service replacement; antibacterial filter available; condenser cleaning required
Warranty	Door reversal not covered if done by service
Manual Languages	Multiple languages including EN, DE, FR, IT, etc.

Frequently Asked Questions - SW8 AM2Q X 2 WHIRLPOOL

How do I activate the 6th Sense Fresh Control function?

The 6th Sense Fresh Control is activated by default. To toggle it, refer to the Quick Start Guide included with your appliance. Ensure the Fan is switched on for proper operation.

What does the Door Open Alarm do?

The alarm activates if the door is left open for more than 5 minutes. The LED door light blinks, and after 8 minutes, the light switches off automatically.

Why is the fan not running even when switched on?

The fan runs intermittently based on temperature and humidity levels. It is normal for the fan to stop and start automatically. If it never runs, check if the function is enabled.

How do I clean the condenser?

The condenser is located at the rear of the appliance. Clean it regularly with a vacuum cleaner to remove dust and fluff. This ensures efficient operation and lower energy consumption.

What should I do if the LED light does not work?

First, check the power supply and fuses. If the LEDs are broken, contact After-Sales Service for replacement. Do not attempt to replace them yourself.

How do I reverse the door swing?

The door can be reversed. Refer to the manual for instructions. Note: If performed by After-Sales Service, it is not covered under warranty.

Why is there water in the defrost pan?

This is normal in hot, humid weather. The pan may be up to half full. Ensure the appliance is level to prevent overflow.

How do I store food for optimal freshness?

Use the coldest area (above crisper) for meat and fish. Store fruits and vegetables in the crisper. Keep dairy and eggs in the door. Avoid overloading to allow air circulation.

What are the functional sounds I might hear?

You may hear a hissing (refrigerant flow), gurgling, BRRR (compressor), buzzing (fan/valve), or clicking (thermostat). These are normal.

What should I do during a power failure?

Keep the door closed. A full appliance stays cold longer. For failures over 24 hours, consume perishable food first. After power returns, check food condition and discard if spoiled.

USER MANUAL SW8 AM2Q X 2 WHIRLPOOL

User Manual Directives d'utilisation Gebrauchsanweisung Οδηγίες χρήσης IHasználati útmutató

/ 6th Sense Fresh Control

.Green Intelligence ProFresh

Note

"ProFresh" function / "6th Sense Fresh Control"

Working / 6th Sense Fresh Control

7. Maintenance and cleaning

8. TROUBLESHOOTING

8.1. BEFORE CONTACTING THE AFTER-SALES SERVICE...

8. TROUBLESHOOTING

8.1. BEFORE CONTACTING THE SERVICE CENTER...

1.2. INSTALLATION OF TWO APPLIANCES

EXAMPLE OF OPTIMAL LOADING

8. TROUBLESHOOTING CHART

8.1. BEFORE CONTACTING THE SERVICE DEPARTMENT

EXAMPLE OF FOOD ARRANGEMENT

BRRR sound of the compressor running..

6. RECOMMENDATIONS WHEN THE APPLIANCE IS NOT IN USE

6.1. ABSENCE/VACATION

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING CONSUMER SERVICE

Chapter 2: FUNCTIONS 45

2.1. POWER/STANDBY MODE 45 2.2. 6TH SENSE FRESH CONTROL / GREEN INTELLIGENCE PROFRESH 45 2.3. DOOR OPEN ALARM 45 2.4. QUICK COOLING 45 2.5. FAN 45 2.6. TEMPERATURE SETTING 45 2.7. NO-FROST FROST-FREE REFRIGERATOR COMPARTMENT 45 2.8. REFRIGERATOR INTERIOR LIGHT.... 45

Chapter 3: USE 46

3.1. NOTES 46

Chapter 4: TIPS FOR FOOD STORAGE ....46

4.1. AIR CIRCULATION 46 4.2. STORAGE INSTRUCTIONS FOR FRESH FOOD AND DRINKS 46 4.3. STORAGE LOCATIONS FOR FRESH FOOD AND DRINKS 46

Chapter 5: OPERATING NOISES....47

Chapter 6: RECOMMENDED ACTIONS IF THE APPLIANCE IS NOT USED ....48

6.1. LONG ABSENCE / HOLIDAY PERIOD 48 6.2. MOVING 48 6.3. POWER OUTAGE....48

Chapter 7: MAINTENANCE AND CLEANING OF THE DEVICE....48

Chapter 8: TROUBLESHOOTING GUIDE....49

8.1. BEFORE CONTACTING SERVICE.... 49 8.2. FAULTS 49

Chapter 9: SERVICE....50

Other:

CHANGING THE DOOR HANDING 179

NOTE:

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING SERVICE...

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING AFTER-SALES SERVICE...

2. FUNCTIONS

2.1. ON/STAND BY

6. RECOMMENDATIONS FOR WHEN YOU DO NOT USE THE APPLIANCE

6.1. ABSENCE/VACATION

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING THE SERVICE DEPARTMENT:

A strange sound when the water valve or fan starts to work.

8. TROUBLESHOOTING LIST

8.1. BEFORE CONTACTING THE SERVICE DEPARTMENT...

8. TROUBLESHOOTING INSTRUCTIONS

8.1. BEFORE CONTACTING THE TECHNICAL SERVICE...

2. FUNCTIONS

2.1. ON/STANDBY

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING THE TECHNICAL SUPPORT SERVICE...

8. TROUBLESHOOTING MANUAL

8.1. BEFORE CONTACTING AFTER-SALES SERVICE...

TABLE OF CONTENTS

Chapter 1: INSTALLATION....156

1.1. INSTALLING THE APPLIANCE 156 1.2. INSTALLING TWO APPLIANCES 156 1.3. ADJUSTING THE DOORS (IF APPLICABLE) 156

Chapter 2: FUNCTIONS....157

2.1. ON/STANDBY 157 2.2. 6TH SENSE FRESH CONTROL / GREEN INTELLIGENCE PROFRESH 157 2.3. DOOR ALARM 157 2.4. FAST COOLING 157 2.5. FAN 157 2.6. TEMPERATURE SETTING 157 2.7. REFRIGERATOR COMPARTMENT WITH AUTOMATIC DEFROSTING 157 2.8. REFRIGERATOR LIGHT 157

Chapter 3: USE....158

8. TROUBLESHOOTING

8.1. BEFORE CONTACTING THE SERVICE ORGANIZATION...

Chapter 1: INSTALLATION....172

1.1. INSTALLING SINGLE APPLIANCE 172 1.2. INSTALLING TWO APPLIANCES 172 1.3. ADJUST DOORS (IF AVAILABLE) 172

Chapter 2: FUNCTIONS....173

2.1. ON/STANDBY.... 173 2.2. 6TH SENSE FRESH CONTROL / GREEN INTELLIGENCE PROFRESH 173 2.3. DOOR OPEN ALARM 173 2.4. FAST COOLING 173 2.5. FAN....173 2.6. TEMPERATURE SETTING 173 2.7. NO-FROST REFRIGERATOR COMPARTMENT 173 2.8. REFRIGERATOR LIGHT.... 173

Chapter 3: USE....174

3.1. NOTES 174

Chapter 4: FOOD-STORAGE TIPS ....174

4.1. AIR VENTILATION 174 4.2. HOW TO STORE FRESH FOOD AND BEVERAGE 174 4.3. WHERE TO STORE FRESH FOOD AND BEVERAGE 174

Chapter 5: FUNCTIONAL SOUNDS....175

Chapter 6: RECOMMENDATION IN CASE OF NO USE OF THE APPLIANCE....176

6.1. ABSENCE / VACATION 176 6.2. MOVING 176 6.3. POWER FAILURE 176

Chapter 7: MAINTENANCE AND CLEANING....176

Chapter 8: TROUBLESHOOTING GUIDE ......177

8.1. BEFORE CONTACTING AFTER-SALES SERVICE.... 177 8.2. FAILURES 177

Chapter 9: AFTER-SALES SERVICE ....178

Others:

REVERSE DOOR SWING....179

NOTE:

The instructions apply to several models, so there may be differences. Sections which only apply to certain appliances are indicated with an asterisk (*).

Functions which are dedicated specially for your already bought model of product you will find in QUICK START GUIDE.

1. INSTALLATION

1.1. INSTALLING SINGLE APPLIANCE

To guarantee adequate ventilation, leave a space on both sides and above the appliance.

The distance between the rear of the appliance and the wall behind the appliance should be at least 50mm.

A reduction of this space will increase the energy consumption of the product.

1.2. INSTALLING TWO APPLIANCES

When installing the freezer ① and the fridge ② together, ensure that the freezer is located on the left and the fridge on the right (as shown in the drawing). The left side of the refrigerator is equipped with a special device to avoid condensation problems between appliances.

We recommend installing two appliances together using the linking kit ③ (as shown in the drawing). You can purchase it from the Service department.

1.3. ADJUST DOORS (If available)

To level the doors using the adjustable lower hinge (select models)

If the refrigerator door is lower than the freezer door, raise the refrigerator door by turning the adjustment screw counterclockwise using an M10 wrench.

If the freezer door is lower than the refrigerator door, raise the freezer door by turning the adjustment screw counterclockwise using an M10 wrench.

2. FUNCTIONS

2.1. ON/STAND BY

This function turns the refrigerator On or puts it in Stand-by. To put the product in Stand-by, press and hold the On/Stand-by button ⏻ for 3 seconds. All icons turn off except the On/Stand-by icon ⏻ backlight to indicate that the appliance is in Stand-by. When the appliance is in Stand-by, the light inside the refrigerator compartment does not work. Remember that this operation does not disconnect the appliance from the power supply. To switch the appliance On again, simply press the On/Stand-By button ⏻.

2.2. 6TH SENSE FRESH CONTROL

PROFRESH

This function allows optimum storage conditions (regarding temperature and humidity) to be quickly reached inside the appliance. The fan must also be switched on for it to work properly. The "6th Sense Fresh Control" / "ProFresh" is activated by default. To activate or deactivate this function – see the enclosed Quick Start Guide.

2.3. DOOR OPEN ALARM

The Door Open Alarm is activated when the door is left open for more than 5 minutes. Indication of the alarm is shown by the blinking of the LED Door Light. If the door is left open more than 8 minutes, the LED Door Light switches off.

2.4. FAST COOLING

The use of this function is recommended when placing a very high quantity of food in the refrigerator compartment.

Using the Fast Cooling function, it is possible to increase the cooling capacity in the refrigerator compartment. To maximize the cooling capacity, please keep the fan switch on.

2.5. FAN

The Fan improves temperature distribution inside the product, allowing better preservation of stored food. By default, the fan is switched on. It is advisable to keep the fan switched on, so that the 6th Sense Fresh Control / Green Intelligence ProFresh function can work properly and also when the ambient air temperature is above 27-28°C or if you notice drops of water on the glass shelves or in severe humidity conditions. Please note that when the fan is switched on, it will not continuously work. The fan will start/stop working depending on the temperature and/or humidity level inside the product. It is therefore absolutely normal if the fan does not move even if the fan is switched on. To activate or deactivate this function – see enclosed Quick Start Guide.

Attention: Switching off the Fan deactivates the 6th Sense Fresh Control / Green Intelligence ProFresh function.

Note:

Do not obstruct the air intake area with food items.

To guarantee the right performance at lower ambient temperature (colder than 18°C) and to minimize energy consumption, turn off the fan.

If the appliance has the Fan, it can be equipped with the antibacterial filter.

Remove it from the box placed in the crisper drawer and insert it into the cover of the fan.

The replacement procedure is included in the filter box.

2.6. TEMPERATURE SETTING

The appliance is normally factory-set for operation at the recommended medium temperature.

For details of setting temperature - see enclosed Quick Start Guide.

Note: Displayed set points correspond to the average temperature throughout the whole refrigerator.

2.7. NO-FROST REFRIGERATOR COMPARTMENT

Refrigerator compartment defrosting is completely automatic.

Droplets of water on the rear wall inside the refrigerator compartment indicate that the automatic defrost phase is in progress. The defrost water is automatically run into a drain hole and collected in a container, where it evaporates.

2.8. REFRIGERATOR LIGHT

The light system inside the fridge compartment uses LEDs light, allowing a better lightning as well as very low energy consumption.

If the LED light system does not work, please contact the Service to replace it.

Important:

The refrigerator compartment light switches on when the refrigerator door is opened. If the door is kept open for more than 8 minutes the light will be automatically switched off.

3. USE

3.1. NOTES

• Do not block the air outlet area (on the back wall inside the product) with food products.
• All shelves, flaps and pull-out baskets are removable.
• The internal temperatures of the appliance may be affected by the ambient temperature, frequency of door opening, as well as location of the appliance. Temperature setting should take into consideration these factors.
• Unless otherwise specified the appliance accessories are not dishwasher safe.

4. FOOD-STORAGE TIPS

The refrigerator is the ideal storage location for ready meals, fresh and preserved food, dairy products, fruit and vegetables and beverage.

4.1. AIR VENTILATION

• The natural circulation of air in the refrigerator compartment results in zones with different temperatures. It is coldest directly above the fruits and vegetables crisper and at the rear wall. It is warmest at the top front of the compartment.
• Insufficient ventilation results in an increase in energy consumption and reduction of the refrigerating performance.

4.2. HOW TO STORE FRESH FOOD AND BEVERAGE

• Use recyclable plastic, metal, aluminum and glass containers and cling film to wrap foods.
• Always use closed containers for liquids and for food that may give off or be tainted by odor or flavor transfer or cover them.
• Foods which give off a large amount ethylene gas and those that are sensitive to this gas, such as fruit, vegetables and salad, should always be separated or wrapped so as not to reduce the storage life; for example do not store tomatoes together with kiwi fruits or cabbage.
• Do not store food too close together to enable sufficient air circulation.
• To avoid bottles falling over, you can use the bottle holder (available on selected models).
• If you have a little quantity of food to store in the refrigerator, we recommend to use the shelves above the crisper for fruits and vegetables since this is the coolest area of the compartment.

4.3. WHERE TO STORE FRESH FOOD AND BEVERAGE

• On the fridge shelves: ready meals, tropical fruits, cheeses, deli.
• In the coldest area – Zero Degrees drawer* (the one above Cooler Compartment*): meat, fish, cold cuts, cakes.
• In the fruits and vegetables crisper: fruits, salad, vegetables.
• In the door: butter, jams, sauces, pickles, cans, bottles, beverage cartons, eggs.

EXAMPLE OF FOOD ARRANGEMENT

5. FUNCTIONAL SOUNDS

Sounds coming from your appliances are normal since it has a number of fans and engines to regulate performances that switch on and off automatically.

Some of the functional sounds can be reduced through

• Leveling the appliance and installing it on an even surface.
• Separating and avoiding contact between the appliance and furniture.
• Checking if the internal components are correctly placed.
• Checking if bottles and containers are not in contact with each other.

Some of the functional sounds you might hear:

A hissing sound when switching on the appliance for the first time or after a long pause.	A gurgling sound when refrigerant fluid enters into the pipes.	BRRR sound is from the compressor running.
Buzzing sound when water valve or fan start working.	A cracking sound when compressor starts or when ready ice drops into ice box abrupt clicks when compressor switches on and off.	The CLICK is from the thermostat which adjusts how often the compressor is running.

6. RECOMMENDATION IN CASE OF NO USE OF THE APPLIANCE

6.1. ABSENCE / VACATION

In case of vacation, it is recommended to use up food and to disconnect the appliance to save energy.

6.2. MOVING

1. Take out all internal parts.
2. Wrap them well, and fix them together with adhesive tape so that they do not bang together or get lost.
3. Screw the adjustable feet so that they do not touch the support surface.
4. Close and fix the door with adhesive tape and, again using adhesive tape, fix the power cable to the appliance.

6.3. POWER FAILURE

In the event of a power failure, call the local office of your electricity supply company and ask how long it is going to last.

Note: Bear in mind that a full appliance will stay cold longer than a partially filled one.

If food is found to be in a poor condition, it is best to throw it away.

For power failures lasting up to 24 hours.

1. Keep the door of the appliance closed. This will allow the stored food to stay cold as long as possible.

For power failures lasting more than 24 hours.

1. Try to use up the food, which is more easily perishable.

7. MAINTENANCE AND CLEANING

Before any cleaning or maintenance operation, unplug the appliance from the mains or disconnect the electrical power supply.

Periodically clean the appliance with a cloth and a solution of lukewarm water and neutral detergent specifically for refrigerator interiors. Never use abrasives. Never clean refrigerator parts with flammable fluids. The fumes can create a fire hazard or explosion. Clean the outside of the appliance and the door seal with a damp cloth and dry with a soft cloth. Do not use steam cleaners.

Condenser placed in the rear of the appliance should be cleaned regularly using a vacuum cleaner.

Condenser placed in the rear of the appliance should be cleaned regularly using a vacuum cleaner.

Important:

• The buttons and control panel display must not be cleaned with alcohol or alcohol-derived substances, but with a dry cloth.
• The refrigeration system pipes are located near the defrost pan and can become hot. Periodically clean them with a vacuum cleaner.

To ensure continuous and correct flow of defrost water, regularly clean the inside of the draining hole on the back of the refrigerator near the fruit and vegetable drawer, using the tool provided.

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING AFTER-SALES SERVICE...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

PROBLEM SOLUTION
The appliance is not working: • Is the power cable plugged into a live socket with the proper voltage?Have you checked the protection devices and fuses of the electrical system in your home?
If there is water in the defrost pan:	• This is normal in hot, damp weather. The pan can even be half full. Make sure the appliance is level so that the water does not overflow.
If the edges of the appliance cabinet, which come in contact with the door seal, are warm to the touch:	• This is normal in hot weather and when the compressor is running.
If the light does not work: • Have you checked the protection devices and fuses of the electrical system in your home?Is the power cable plugged into a live socket with the proper voltage?In case the LEDs are broken the user must call the Service for exchange of the same type available only at our After-sales Service Centers or authorized dealers.
If the motor seems to run too much:	• Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the temperature controls.Is the condenser (back the appliance) free of dust and fluff?Are the door properly closed?Are the door seals properly fitted?On hot days or if the room is warm, the motor naturally runs longer.If the appliance door has been left open for a while or if large amounts of food have been stored, the motor will run longer in order to cool down the interior of the appliance.
If the appliance temperature is too high:	• Are the appliance controls correctly set?Has a large amount of food been added to the appliance?Check that the door is not opened too often.Check that the door close properly.
If the doors do not open and close properly:	• Check that food packages are not blocking the door.Check that the internal parts or automatic ice maker are not out of position.Check that the door seals are not dirty or sticky.Ensure the appliance is level.

8.2. FAILURES

When any failure appears any LEDs indicator start blinking, it is necessary to call service. The appliance will work preserving the food stored.

Note: In case of power failure, appliance goes back to normal operation and previously chosen temperature setpoint is restored.

9. AFTER-SALES SERVICE

Before contacting After-Sales Service:

Switch the appliance on again to see if the problem has been solved. If it has not, disconnect the appliance from the power supply and wait for about an hour before switching on again.

If, after performing the checks described in the Troubleshooting Guide and switching the appliance on again, your appliance still does not work properly, contact the After-sales Service, explain the problem.

Specify:

• the model and appliance serial number (stated on the rating plate), • the nature of the problem,

SERVICE

0000 000 00000

• the Service number (the number after the word SERVICE on the data plate on the inside of the appliance),
• your full address,
• your telephone number and area code.

Note:

The direction of door opening can be changed. If this operation is performed by After-sales Service it is not covered by the warranty.

EAC

400010844157

195138714.00