DS-2CD2386G2-I(2.8MM) - Surveillance Camera Hikvision - Free user manual and instructions
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| Product Type | Fixed Turret Network Camera |
| Brand | Hikvision |
| Model | DS-2CD2386G2-I(2.8MM) |
| Image Sensor | 1/2.8" Progressive Scan CMOS |
| Max Resolution | 3840 × 2160 (8MP) at 30 fps |
| Lens Type | Fixed, 2.8mm |
| Field of View | Horizontal: 110°, Vertical: 59°, Diagonal: 128° |
| Illumination | 0.005 Lux @ F1.6 (Color), 0 Lux with IR |
| IR Range | Up to 40m |
| Day/Night | IR Cut Filter |
| Video Compression | H.265+, H.265, H.264+, H.264, MJPEG |
| Smart Features | AcuSense: Line Crossing, Intrusion Detection, Face Detection |
| Wide Dynamic Range | 120 dB WDR |
| Network Interface | 1× RJ45 10M/100M Ethernet, PoE (802.3af) |
| Power Supply | 12V DC ±25%, PoE (802.3af) |
| Power Consumption | 12.5W max |
| Dimensions | Φ140 × 111.8 mm |
| Weight | Approx. 820 g |
| Ingress Protection | IP67 |
| Impact Protection | IK10 |
| Operating Temperature | -30°C to +60°C |
| Humidity | 95% or less (non-condensing) |
| Reset Button | Yes (via internal button or web interface) |
| Web Interface | Supports IE, Chrome, Firefox (plugin required) |
| Storage | Supports microSD/SDHC/SDXC card up to 256GB, NAS |
Frequently Asked Questions - DS-2CD2386G2-I(2.8MM) Hikvision
How do I install the DS-2CD2386G2-I camera?
Mount the camera using the included bracket, connect to a PoE switch or 12V DC power, and run the Ethernet cable to your network. Use the SADP tool to find the camera on the network, then configure via a web browser.
Does this camera support Power over Ethernet (PoE)?
Yes, it supports PoE (802.3af). Simply connect a PoE-capable switch or injector to power and provide network connectivity through a single cable.
What is the night vision range of the DS-2CD2386G2-I?
The camera has built-in IR LEDs with a range of up to 40 meters (131 feet), providing clear images in complete darkness.
What is the field of view with the 2.8mm lens?
The 2.8mm lens provides a horizontal field of view of 110°, vertical of 59°, and diagonal of 128°, suitable for wide-area monitoring.
How do I reset the camera to factory defaults?
Press and hold the reset button inside the camera for about 10 seconds (use a thin tool). Alternatively, reset via the web interface: Configuration -> System -> Maintenance -> Factory Default.
What mobile app can I use to view the camera?
Use Hik-Connect app (iOS/Android). Pair the camera via QR code on the device sticker after adding an account and selecting 'Add Device'.
Does the camera have motion detection?
Yes, with AcuSense technology it offers intelligent motion detection for humans and vehicles, significantly reducing false alarms from animals or leaves.
Can I use a microSD card for recording?
Yes, the camera supports microSD/SDHC/SDXC cards up to 256GB for edge storage. Insert the card into the slot inside the camera.
How do I change the password if I forgot it?
If you forget the password, you can reset the camera using the physical reset button (see FAQ #5). After reset, a temporary password will be sent to the registered email. Alternatively, use the Hikvision password reset tool.
What should I do if the camera is not detected on the network?
Ensure the camera is powered and connected via Ethernet. Use SADP software (available on Hikvision website) to scan for cameras. Check your router's DHCP lease table. If still not found, disable the firewall or try a different cable/switch.
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