Nescafé Dolce Gusto Genio S Touch - Coffee maker KRUPS - Free user manual and instructions

Product Type	Capsule Coffee Machine
Brand	Krups
Model	Nescafé Dolce Gusto Genio S Touch
Dimensions (W x D x H)	17.8 x 31.6 x 25.0 cm
Weight	2.8 kg
Power	1500 W
Voltage	220-240 V / 50-60 Hz
Pump Pressure	15 bar
Water Tank Capacity	1.0 L
Capsule System	Nescafé Dolce Gusto
Beverages	Espresso, Lungo, Cappuccino, Latte Macchiato, Hot Chocolate, Cold Drinks
Touch Screen	Yes, with drink selection and volume adjustment
Adjustable Water Volume	Yes
Fast Heat-up Time	30 seconds
Automatic Standby	Yes, after 5 minutes of inactivity
Descaling Indicator	Yes
Cleaning	Removable drip tray and capsule bin; rinse brew head regularly
Safety Features	Child lock, overheat protection, automatic shut-off
Spare Parts Available	Water tank, drip tray, capsule bin, cleaning kit
Repairability Index	6.0 / 10
Warranty	2 years

Frequently Asked Questions - Nescafé Dolce Gusto Genio S Touch KRUPS

How do I descale the Genio S Touch?

Use an official Dolce Gusto descaling solution. Fill the water tank with a mixture of descaling liquid and water up to the MAX level. Press and hold the descaling button for 5 seconds. The machine will run the descaling cycle. Rinse thoroughly with fresh water afterward.

Can I use other capsule brands?

The machine is designed exclusively for Nescafé Dolce Gusto capsules. Using other brands may cause poor performance or damage. Third-party compatible capsules exist but are not officially supported.

Why is my coffee not hot enough?

Ensure the machine has warmed up fully (wait for the ready light). Preheat your cup with hot water. If the issue persists, run a cleaning cycle without a capsule to clear any blockages.

How do I clean the touch screen?

Wipe the touch screen gently with a soft, damp cloth. Do not use abrasive cleaners or immerse the machine. Ensure the screen is dry before next use.

What does the blinking red light mean?

A blinking red light usually indicates the machine needs descaling or there is a water shortage. Check the water tank first; if full, perform a descaling cycle.

How do I adjust the water volume for a drink?

After selecting a drink on the touch screen, use the + / - buttons to adjust the volume. The machine will remember your setting for future uses.

The capsule holder is stuck. What should I do?

Turn off and unplug the machine. Gently wiggle the lever to release it. If stuck, apply warm water around the capsule compartment to loosen any residue. Do not force it.

Can I make cold beverages with this machine?

Yes, the Genio S Touch supports cold extraction for drinks like iced coffee. Use the dedicated cold capsule and select the cold drink option on the touch screen.

Why does my machine make a loud noise?

A moderate humming is normal due to the 15 bar pump. If the noise is excessive, check that the water tank is properly seated and the drip tray is inserted correctly.

How do I factory reset the machine?

To reset, turn off the machine, then press and hold the power button for 10 seconds. The lights will flash. Release the button, then turn it back on. Settings will return to default.

USER MANUAL Nescafé Dolce Gusto Genio S Touch KRUPS

GENIO'S TOUCH

KRUPS

USER MANUAL

www.dolce-gusto.com

TABLE OF CONTENTS

1. SAFETY PRECAUTIONS...4
2. MACHINE OVERVIEW 6
3. KEY FEATURES 7
4. 1 TOUCH INTERFACE...7
5. 2 HOW TO START THE MACHINE...7
6. 3 ESPRESSO BOOST...8
7. 4 TEMPERATURE SELECTION 9
8. 5 COLD MODE 10
9. BEVERAGE EXAMPLES 11
10. RECOMMENDATIONS FOR SAFE USE....12
11. FIRST USE RINSING 13
12. PREPARING A BEVERAGE....14
13. 1 ONE CAPSULE (E. G. LUNGO)....
14. 2 TWO CAPSULES (E. G. CAPPUCCINO).... 1
15. CLEANING 17
16. DESCALING AT LEAST EVERY 3-4 MONTHS.... 18
17. TROUBLESHOOTING 20
18. 1 ORANGE DESCALING INDICATOR LIGHT TURNS ON 20

TABLE OF CONTENTS

1. 2 NO LIQUID COMES OUT - NO WATER? 20
2. 3 NO LIQUID COMES OUT - CAPSULE BLOCKED? 21
3. 4 NO LIQUID COMES OUT - INJECTOR BLOCKED? 21
4. 5 VARIOUS 22

1. SAFETY PRECAUTIONS

Read all instructions and keep these safety instructions. Misuse of the appliance may result in potential injury. In case of any inappropriate use or failure to comply with instructions, the manufacturer accepts no responsibility. The guarantee may not apply.

The guarantee does not cover appliances that do not work properly because they have not been maintained.

INTENDED USE

1. This appliance is intended to be used in household and similar applications, such as:
2. staff kitchen areas in shops, offices and other working environments;
3. farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
4. Your appliance is intended for domestic use at altitudes below 3400 m.

ELECTRICAL POWER SUPPLY

1. Connect the appliance to a mains power socket with a proper connection only. Mains voltage must be the same as that indicated on the rating plate. The use of an incorrect connection will void the guarantee and may be hazardous.
2. To protect against fire, electric shock and injury to persons, do not immerse the power cord, plugs or the appliance in liquid. Avoid spillage on the plug. Never touch the plug with wet hands. Do not overfill the water tank.
3. In case of an emergency, remove the plug from the socket immediately.
4. Unplug from the mains power socket when not in use.
5. To disconnect, remove the plug from the mains power outlet by pulling the plug, not the cord.
6. Do not let the cord hang over the edge of hot surfaces or sharp edges. Do not allow the cord to become a tripping hazard. Never touch the cord with wet hands.
7. Do not operate any appliance with a damaged cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Do not operate any appliance that malfunctions or is damaged in any manner. Unplug the cord immediately. Return the damaged appliance to the nearest authorized service center designated by the MEDADEGUSTO® hotline.
8. If the mains power socket does not match the plug, have the plug replaced with a suitable type by after-sales centers designated by the NESEATÉsto® hotline.

CONDITIONS OF USE

1. Always use the appliance on a flat, stable, heat-resistant surface away from sources of heat or water splashes.
2. Do not use the appliance without the drip tray, except when a very tall mug is used. Do not use the appliance unless it complies with the water preparation instructions.
3. Never turn the machine upside down.
4. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, and/or injury to persons.
5. Do not place on or near a hot gas or electric burner, or in a heated oven.
6. Do not put fingers under the outlet during beverage preparation.
7. Do not touch the injector of the machine head.
8. Never carry the appliance by the extraction head.
9. The capsule holder is equipped with a permanent magnet. Avoid placing the capsule holder near appliances that can be damaged by magnetism, e.g. credit cards and other data devices, video tapes, televisions and computer monitors with picture tubes, mechanical clocks, hearing aids and loudspeakers.
10. Do not turn off the appliance during the descaling cycle. After descaling, rinse the water tank and clean the appliance to remove residual descaling agent.

If the appliance is not used for prolonged periods, on holiday, etc., the water tank must be emptied, cleaned and the appliance unplugged. Rinse and operate the rinse cycle before re-using your appliance.

1. We recommend using the NESCAFÉ® Dolce Gusto® capsules designed and tested for the Dolce Gusto® machine.

The power cord with which they were designed to interact together – the in-cup quality that DolNEOAFE is known for. Each capsule is designed to prepare the mains power and cannot be reused.

23 Do not remove hot capsules by hand. Always use the lower socket. Do not dispose of used capsules.

1. Always insert the capsule holder in the machine table or counter, or touch will not work if the capsule cord to triangle (risk) not inserted. Do not pull out the capsule holder s. indicator stops the blinking.
2. Machines equipped with a locking handle: Scalding the manufacture of the manufacturing handle is opened during the brewing to avoid the locking handle, but not pull up the locking handle before the lights or has been stopped.
3. For health reasons, always fill the water tank with facility drinking water.
4. After use of the appliance always remove the capsule on the appliance clean the capsule holder. Empty and clean the d'after sales service capsule bin daily. Food allergy sufferers must rinse appliance according to cleaning procedure.
5. The heating element surface is subject to residual plastic housings may feel warm to touch several
6. Patients with pacemakers or defibrillators: Do not holder directly over the pacemaker or defibrillator.
7. The appliance shall not be placed in a cabinet

RECYCAfNG use and

Packaging points use recyclable materials. Contact

your local authority for further information on recycling programs. Your appliance contains valuable materials

that can be recovered or recycled.

CHILDREN

1. Keep the appliance and its cord out of reach of children younger than 8 years. Children shall not play with the appliance.
2. This appliance can be used by children aged from 8 years and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
3. This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Persons who have a limited understanding of the operation and use of this appliance should fully understand the contents of the user manual and, where appropriate, seek additional guidance on its operation from the person responsible for their safety.
4. Children should be supervised to ensure that they do not play with the appliance.
5. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised by an adult.
6. Children should not use the appliance as a toy.

EUROPEAN MARKETS ONLY: Think of the environment.

Your appliance contains valuable materials that can be recovered or recycled.

Children aged less than 8 years and above. Leave it at a local civic waste collection point or give it to an approved service centre, where it will be disposed of properly. European Directive 2012 on Waste Electrical and Electronic Equipment

(WEEE) stipulates that used household appliances must not be disposed of in normal unsorted municipal waste. Old appliances must be collected separately to optimise the sorting and recycling of their parts and to reduce the impact on health and the environment.

MAINTENANCE

1. Unplug from the mains power socket before cleaning. Allow to cool before putting on or taking off parts, before cleaning the appliance. Never clean wet or immerse appliance in any fluid. Never clean the appliance with running water. Never use detergents to clean the appliance. Clean the appliance only using soft sponges/brushes. The water tank should be cleaned with a clean food-safe brush.
2. Any operation, cleaning and care other than normal use must be undertaken by after-sales service centres designated by the NESCAFÉ® Dolce Gusto® hotline. Do not dismantle appliance and do not put anything into openings.
3. To reduce the risk of fire or electric shock, do not remove the cover. No user serviceable parts inside. Repair should be done by authorized service personnel only!
4. For additional guidance on how to use the appliance, refer to the user manual on www.dolce-gusto.com or call the NESCAFÉ® Dolce Gusto® hotline number.

2. MACHINE OVERVIEW

1. Water tank
2. Water tank cover
3. Touch interface
4. Locking handle
5. Rinsing tool
6. Capsule holder
7. Cleaning needle
8. Injector
9. Drip tray

ECONOMY MODE:

After 1 minute of non-usage upon an extraction.

5 minutes upon switch-on if no extraction.

Please be aware that the appliance is still using electricity whilst in eco-mode (0.2 Wh).

TECHNICAL DATA

GB / IE 220-240 V, 50/60 Hz, 1340-1600 W

P max. 15 bar

0.8 L

~2 kg

5–45 °C 41–113 °F

A = 11.21 cm B = 27.20 cm C = 28.65 cm

3. KEY FEATURES

3.1 TOUCH INTERFACE

1. Start/Stop icon

Start/Stop the beverage preparation

1. ESPRESSO BOOST

Boost the taste intensity of your Espressos

1. Descaling indicator

The machine needs to be descaled after 300 extractions

1. Touch the volume selector / Bar display

Allows to select the volume and shows the extra progress by moving down from the selected volume until completion

1. XL function

Prepare an extra large cup

1. TEMPERATURE SELECTION

The beverage temperature can be set (4 predefined settings):

Cold Low Mid High

Cold, but the water temperature is still too high

3.2 HOW TO START THE MACHINE

Ensure to use the correct mains voltage as "MACHINE OVERVIEW" on page 6. Connect the power plug to the mains power socket.

To give the interface to start the machine.

The machine can also be switched on by opening the locking handle.

3. KEY FEATURES

3.3 ESPRESSO BOOST

Boost the taste intensity of your Espressos.

ESPRESSO BOOST

ESPRESSO BOOST cannot be selected in cold mode. Do not use ESPRESSO BOOST with milk, chocolate and tea capsules.

Check the number of bars shown on the ESPRESSO BOOST for capsules identified with only.

Capsule preparation: ESPRESSO BOOST icon. To switch to the ESPRESSO BOOST, use the touch volume selector to illuminate the ESPRESSO BOOST. The temperature selection icon blinks in accordance with the number of bars shown while the machine is heating up for approximately 5 or 10 seconds. Afterwards, the temperature selection (max levels 3) becomes steady red. The machine is ready to be used.

Touch the start/stop icon. The beverage preparation starts. Do not open the locking handle during

preparation. The extraction pauses and the ESPRESSO BOOST icon starts blinking. After approx. 10 seconds the preparation continues and the ESPRESSO BOOST icon is steady green. Wait until the machine stops automatically. The extraction can be stopped at any time manually by pressing the start/stop icon.

3. KEY FEATURES

3.4 TEMPERATURE SELECTION

Customise the temperature of your coffees to your personal taste. The machine provides you with four predefined settings: cold, low, medium and high.

Check the number of bars shown on the

Touch the temperature selection icon to adjust the temperature of your beverage.

Choose the desired volume selector to illuminate the bars in accordance with the number of bars for the capsule, or select the amount of bars to your

Touch the start/stop icon. The beverage preparation starts. During the preparation, the temperature selection icon blinks for up to 8 seconds. During that time do not open the locking handle! Wait until the extraction stops. The machine stops automatically. The extraction can be stopped at any time manually by pressing the start/stop icon.

3. KEY FEATURES

3.5 COLD MODE

Option A: The machine is switched off.

Touch the temperature selection icon to start the machine in cold mode. Cold mode must only be used with cold products, e.g. Cappuccino Ice. A cold beverage can be prepared immediately.

Option B: The machine is switched off.

Open the locking handle. The machine switches on automatically. Touch the temperature selection icon within 10 seconds after starting the machine to change to cold mode (blue). A cold beverage can be prepared immediately.

Option C: A hot beverage has been prepared. To accelerate the cooling, select level 7 on the blue display. The temperature selection mode was not selected within 10 seconds. Touch the standing station top icon. The machine starts rinsing to indicate that the machine is cooled. Touch the temperature selection icon; the display will go out progressively. A cold beverage can be prepared. Cold mode: the temperature selection icon will blink blue to indicate that the machine needs to cool down.

4. BEVERAGE EXAMPLES

Adjust the drip tray. Choose hot or cold.

ESPRESSO

GRANDE/AMERICANO MORNING CUP

CAPPUCCINO

CAPPUCCINO ICE

5. RECOMMENDATIONS FOR SAFE USE

Never add hot water to the water tank.

For rinsing and beverage preparation, use only drinking water.

Use only.

After finishing the preparation, the temperature selection icon and the bar display light blink up to 8 seconds. During that time, do not touch the locking handle! After that, the temperature selection icon lights steadily.

Do not touch the plug with wet hands. Do not touch the machine with wet hands!

Never touch a wet sponge. Only use cloth to clean the top of the machine.

Do not touch the used capsule after the beverage preparation! Hot surface, risk of burns!

Never touch the injector with the finger!

Do not use the rinsing tool for tea or hot preparation.

IF LEFT UNUSED FOR MORE THAN 2 DAYS: empty the water tank, rinse it, refill it with fresh water and insert it into the machine. Before use, rinse the machine according to instructions in "CLEANING" on page 17, beginning with step 4 to step 8.

6. FIRST USE RINSING

Fill the water tank with fresh drinking water and insert it into the machine. Remove the drip tray.

Open the locking handle. Put the rinsing tool into the capsule holder. Insert the capsule holder into the machine. Place a large empty container underneath the coffee outlet.

Close the locking handle.

Set the bar display to the maximum level using the volume selector.

Touch the start/stop icon. Machine starts rinsing. The temperature selection button and the volume light blink for up to 8 seconds.

Touch the start/stop icon. Machine starts rinsing the water. Open the locking handle. Pull out the capsule holder. Remove the rinsing tool. Reinsert the capsule holder. The temperature selection button and the volume display light blink for up to 8 seconds.

Touch the start/stop icon. Machine starts rinsing the water. Open the locking handle. Pull out the capsule holder. Remove the rinsing tool. Reinsert the capsule holder. The temperature selection button and the volume display light blink for up to 8 seconds.

Open the locking handle. Pull out the capsule holder. Remove the rinsing tool. Reinsert the capsule holder. The temperature selection button and the volume display light blink for up to 8 seconds.

Empty the container. Fill the water tank with fresh water. Insert the water tank into the machine. Replace the drip tray. The machine is ready to be used.

7. PREPARING A BEVERAGE

7.1 ONE CAPSULE (E.G. LUNGO)

Adjust the drip tray position. Place the cup on the drip tray. See "BEVERAGE" package. Check if the water tank contains drinking water.

Open the locking handle. The machine switches on. Make sure the rinsing tool is not inside. Insert the capsule into the capsule holder. Insert it back into the machine. The temperature selection icon blinks while the machine is heating up for approximately 40 seconds. Close the handle. Afterwards, the temperature selection icon lights steady red. The machine is ready to be used.

Use the touch volume selector to illuminate bars in accordance with the number of capsules, or select the amount of bars to choose XL beverage for an extra big cup. Press the start/stop icon if you want to prepare a second extraction.

Press the start/stop icon. The beverage preparation starts. After starting the preparation, the temperature selection icon blinks. Do not open the locking handle during the extraction. The water display light blinks for up to the end of the extraction. The machine stops automatically. The extraction can be stopped manually by pressing the start/stop icon.

After the extraction is finished, open the locking handle. Remove the cup from the drip tray.

Remove the capsule holder. Remove the used capsule and dispose of it in the dustbin.

Rinse the capsule holder with fresh water. Dry the capsule holder. Insert it back into the machine. Enjoy your beverage!

7. PREPARING A BEVERAGE

7.2 TWO CAPSULES (E.G. CAPPUCCINO)

Adjust the drip tray position. Place the cup on the drip tray. See "BEVERAGE" package. Check if the water tank contains drinking water.

Open the locking handle. The machine switches on. Make sure the rinsing tool is not inside. Insert the capsule into the capsule holder. Insert it back into the machine. The temperature selection icon blinks while the machine is heating up for approximately 40 seconds. Close the handle. Afterwards, the temperature selection icon lights steady red. The machine is ready to be used.

Rinse the capsule holder with fresh water. Dry the capsule holder. Insert it back into the machine. Close the locking handle.

Use the touch volume selector to illuminate bars in accordance with the number of capsules, or select the amount of bars to choose XL beverage for an extra big cup. Press the start/stop icon if you want to prepare a second extraction.

Touch the start/stop icon. The beverage preparation starts. Do not open the locking handle during the extraction. The machine stops automatically. The extraction can be stopped at any time manually by pressing the start/stop icon.

After first starting the preparation, the temperature indicator light blinks for up to 2 minutes. During that time, do not open the locking handle. The extraction can be stopped at any time.

Open the locking handle. Pull out the used capsule. Put the used capsule in the capsule holder.

Remove the capsule from the capsule holder. Insert the capsule holder back into the machine. Close the locking handle.

Touch the volume selector to illuminate the handle. Select the amount of bars according to the number of bars on the capsule, or select the amount of bars to your preference.

7. PREPARING A BEVERAGE

7.2 TWO CAPSULES (E.G. CAPPUCCINO)

Touch the start/stop icon. The beverage preparation starts. After starting the preparation, the temperature indicator light is steady green. Do not open the locking handle during the extraction. The water display light blinks for up to 2 minutes. Do not open the locking handle during that time. Remove the cup from the drip tray until the extraction stops. The machine stops automatically. The extraction can be stopped at any time manually by pressing the start/stop icon.

Pull out the capsule holder. Remove the used capsule and dispose of it in the dustbin.

Rinse the capsule holder with fresh drinking water. Dry the capsule holder. Insert it back into the machine. Enjoy your beverage!

8. CLEANING

Rinse and clean the water tank. Use a clean cloth for the drip tray and the rinsing tool, and washing-up liquid as needed. Afterwards, rinse with fresh drinking water and insert it into the drip tray. The drip tray is not dishwasher safe! The water tank is not dishwasher safe!

Clean the drip tray and the rinsing tool with a clean cloth. Rinse the drip tray with fresh drinking water. The drip tray is not dishwasher safe!

Rinse both parts of the capsule holder with drinking water. Alternatively, wash them in the dishwasher. Dry them afterwards. Clean the head of the machine around the injector with a clean soft cloth.

Open the locking handle. Put the rinsing capsule in the capsule holder. Insert the capsule holder in the machine. Close the locking handle. Remove the drip tray and place a large empty container underneath the coffee outlet.

Set into the bar display to the maximum level. Empty the water tank. Touch the start/stop icon. Machine with care! Do not image. Place a...

Empty the container. Warning: Hot water! Machine with care!

Open the locking handle. Pull out the capsule holder. Unplug the power plug! Clean the machine. Remove the rinsing tool. Keep it in a safe place for later. Use a soft damp cloth. Dry it afterwards with a cleaning or descaling. If any, remove the water from the water tank with a dry cloth.

9. DESCALING AT LEAST EVERY 3–4 MONTHS

Use NESCAF Dolce Gust® liquid descaler. To order, call the NESCAF® Dolce Gust® hotline or visit the NESCAF Dolce Gust® website.

Do not use vinegar for descaling!

Avoid contact of the descaler with any part of the machine.

Unplug the machine during descaling.

If the orange descaling indicator light turns on, or if any water or beverage comes out slower than usual (even droplets), or if it is cooler than usual, the machine has to be descaled. Pour the descaling solution into the water tank, then insert the water tank into the machine.

If the orange descaling indicator light turns on, or if any water or beverage comes out slower than usual (even droplets), or if it is cooler than usual, the machine has to be descaled. Pour the descaling solution into the water tank, then insert the water tank into the machine.

Open the locking handle. Put the rinsing tool into the capsule holder. Insert the capsule holder into the machine, close the tank and locking handle. Place a large empty container underneath the coffee outlet.

Touch the descaling icon for 5 seconds until the LED starts blinking. The machine enters the descaling mode.

To start, touch the start/stop icon. The machine starts descaling. For better descaling efficiency, the machine does not pause. The bar display moves from the top down to hold for approximately 2 minutes. The bar display lights up. The machine descales with hot water in steps. Operation: The machine stops descaling once the water tank is empty.

9. DESCALING AT LEAST EVERY 3–4 MONTHS

The bar display flashes.

Empty and clean the container. Rinse and clean the start/stop icon. The machine rinses continuously. Use a clean food-safe brush and washing-up liquid. The bar display lights vanish if needed. Refill the water tank with fresh drinking water. The machine stops rinsing once the water tank is inserted into the machine. Place the container underneath the beverage outlet.

The start/stop icon. The machine rinses continuously. The bar display lights vanish if needed. The machine stops rinsing once the water tank is inserted underneath.

The descaling indicator turns off. Remove the selected container. Empty and clean the container. Clean the machine with a soft damp cloth. Dry it. The indicator blinks and turns steady red once the machine is ready. Remove the capsule holder. Remove the rinsing tool and keep it in a safe place for later cleaning or descaling. Rinse both sides of the capsule holder with fresh drinking water. Reinsert the capsule holder.

Remove the selected container. Empty and clean the container. Clean the machine with a soft damp cloth. Dry it. Remove the capsule holder. Remove the rinsing tool and keep it in a safe place for later cleaning or descaling. Rinse both sides of the capsule holder with fresh drinking water. Reinsert the capsule holder.

10. TROUBLESHOOTING

10.1 ORANGE DESCALING INDICATOR LIGHT TURNS ON

The orange descaling indicator light turns on.

This means that the machine needs to be descaled. To do so, please follow the descaling instructions. See 9. "DESCALING AT LEAST EVERY 3-4 MONTHS" on page 18.

10.2 NO LIQUID COMES OUT - NO WATER?

The beverage preparation stops part way during delivery or does not start at all. Check if the water tank contains enough fresh drinking water. The bar display flushes with fresh drinking water and touch the current level. No liquid comes out: The start/stop icon may continue the preparation. In case there is still no liquid coming out, check 10.3 "NO LIQUID COMES OUT - CAPSULE BLOCKED?".

10. TROUBLESHOOTING

10.3 NO LIQUID COMES OUT - CAPSULE BLOCKED?

No liquid comes out: The capsule may be under pressure.

Always keep the machine upright! To stop, touch the start/stop icon again. Do not u

During the preparation, do not open the locking handle. Release the pressure. Remove the capsule holder. Put the used capsule in the dustbin.

Try to operate the machine without a capsule. If water flows, it indicates that the issue was with the capsule. Simply use a different capsule. If not, proceed to section 10.4 "NO LIQUID COMES OUT - INJECTOR BLOCKED?".

10.4 NO LIQUID COMES OUT – INJECTOR BLOCKED?

No liquid comes out: The injector may be blocked.

Ensure the drip tray is empty. Keep the needle out of reach of children.

Remove the cleaning needle and capsule holder. Open the locking mechanism and clean the injector with the cleaning needle. Follow instructions in section 9. "DESCALING AT LEAST EVERY 3-4 MONTHS" on page 18.

10. TROUBLESHOOTING

10.5 VARIOUS

The machine cannot be switched on.

Check if the power plug is correctly plugged into the power socket. If yes, check your electricity supply.

If the machine still cannot be switched on, call the NESCAFÉ® Dolce Gusto® hotline. For the hotline number, see "Machine Hotlines".

The beverage is splashing out of the coffee.

Touch the start/stop icon to stop the preparation. Remove the capsule holder. Put the used capsule in the trash.

Clean the capsule holder. Insert a new capsule into the capsule holder and insert it back into the machine.

If the beverage comes out slower than usual (like droplets), or if it is cooler than usual, the machine may need to be descaled.

If the beverage is cooler than usual, please follow the descaling instructions. See section 9. "DESCALING AT LEAST EVERY 3-4 MONTHS" on page 18.

10. TROUBLESHOOTING

10.5 VARIOUS

The temperature selection icon blinks fast.

Check if capsule is blocked, see 10.3.

If the temperature selection icon still flashes fast, see "NO LIQUID COMES OUT - CAPSULE BLOCKED?" or call the NESCAFÉ® Dolce Gusto® hotline. For the hotline number: Unplug the power plug and wait 20 minutes, then insert the power plug into the mains power socket and

switch the machine on.

Water accumulates underneath or around the machine. Unplug the power plug! Clear water leaks around the capsule holder during the beverage preparation.

Unplug the power plug! during the

Call the NESCAFÉ® Dolce Gusto® hotline or go on the NESCAFÉ® Dolce Gusto® website. For the hotline number see last page.

descaling.

Water is splashing out of the coffee outlet during the rinsing cycle. Insert the

rinsing pool into the capsule holder. Insert the capsule holder into the machine.

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