Galaxy XCover FieldPro - Smartphones SAMSUNG - Free user manual and instructions

Type	Smartphone
Brand	Samsung
Model	Galaxy XCover FieldPro
Dimensions (mm)	158.5 x 80.5 x 13.3
Weight (g)	230 (with battery)
Battery capacity (mAh)	4500 (removable Li-Ion)
Display size (inches)	5.1 TFT LCD
Processor	Exynos 9810 / Snapdragon 845
RAM (GB)	4
Internal storage (GB)	64
Water and dust resistance	IP68 (1.5m fresh water, 30 min)
Rear camera (MP)	12
Front camera (MP)	8
Operating system	Android (One UI)
SIM type	Dual nano-SIM
Memory card support	microSD up to 512 GB
Connectivity	Wi-Fi, Bluetooth, NFC, GPS
Charging	USB Type-C, Fast charging, Charging dock support
Special features	Programmable key, PTT, belt clip, strap, MIL-STD-810G

Frequently Asked Questions - Galaxy XCover FieldPro SAMSUNG

Is the Galaxy XCover FieldPro water-resistant?

Yes, it is rated IP68, meaning it can be submerged in fresh water up to 1.5 meters for 30 minutes. Ensure all covers are tightly closed.

How do I remove the battery?

Turn the screw anticlockwise with a coin to unlock the back cover, remove it, then pull out the battery. Use only Samsung-approved batteries.

How to install a SIM card?

Remove the back cover and battery, then insert the nano-SIM card with gold contacts facing downwards. Do not insert the memory card in the SIM slot.

Can I expand storage with a memory card?

Yes, you can install a microSD card up to 512 GB. Remove the back cover and battery, then insert the card with gold contacts facing downwards.

How to attach the belt clip?

Attach the belt clip to the back of the device. To detach, pull the handle at the bottom of the clip.

How to use the charging dock?

Place the device and a spare battery into the dock. Connect the charger to the dock. The LED indicates charging status. The device charges first.

What is the Programmable key used for?

It activates PTT (Push-To-Talk) services provided by your PTT provider. The key can be customised via settings.

How to enable Emergency mode?

Press and hold the Power key, then tap Emergency mode. Alternatively, open the notification panel and tap Power icon > Emergency mode.

How to take a screenshot?

Press the Power key and Volume Down simultaneously. You can also use palm swipe gesture if enabled in Settings.

What to do if the device freezes?

Press and hold the Power key and Volume Down key for more than 7 seconds to force restart. If persists, perform a factory reset from Settings.

USER MANUAL Galaxy XCover FieldPro SAMSUNG

4 Read me first
7 Device overheating situations and solutions
10 Device layout and functions
13 Battery
20 SIM or USIM card (nano-SIM card)
23 Memory card (microSD card)
26 Belt clip
27 Strap
27 Turning the device on and off
28 Initial setup
29 Samsung account
30 Understanding the screen
36 Notification panel
37 Screen capture
38 Entering text

Apps and features

40 Installing or uninstalling apps
41 Finder
42 Phone
46 Contacts
49 Messages
51 Internet
52 Camera
69 Gallery
73 Multi window
74 Samsung Members
74 Samsung Notes
75 Calendar
76 Voice Recorder
77 My Files
78 Clock
79 Calculator
80 Reminder
81 Sharing content
81 Google apps

Settings

83 Introduction

83 Connections

84 Wi-Fi

86 Bluetooth

87 NFC and payment

89 Data saver

89 Mobile data only apps

90 SIM card manager

90 Mobile Hotspot and Tethering

91 More connection settings

93 Sounds and vibration

93 Dolby Atmos (surround sound)

94 Notifications

94 Display

95 Blue light filter

96 Changing the screen mode or adjusting the display colour

97 Screensaver

97 Wallpaper

97 Lock screen

98 Smart Lock

98 Biometrics and security

99 Face recognition

102 Fingerprint recognition

105 Samsung Pass

107 Secure Folder

110 Accounts and backup

110 Samsung Cloud

111 Google

111 Advanced features

112 Motions and gestures

113 Digital Wellbeing and parental controls

114 Device care

114 Optimising your device

115 Battery

115 Storage

116 Memory

116 Security

116 Apps

116 General management

117 Accessibility

118 Software update

118 About phone

Appendix

119 Troubleshooting

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

• Descriptions are based on the device's default settings.
• Some content may differ from your device depending on the region, service provider, model specifications, or device's software.
• The device may require a connection to a Wi-Fi or mobile network when using some apps or features.
• Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device's specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
• You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

• Modifying the device's operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

• Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.

• You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.

• It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.

• You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen.

• To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it.

• The use of mobile devices on aeroplanes or ships may be subject to federal and local guidelines and restrictions. Check with the appropriate authorities and always follow crew instructions regarding when and how you may use your device.

• Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone → Regulatory information.

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.

• Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
• Do not expose the device to water moving with force.
• Ensure that the back and multipurpose jack covers are tightly closed. Otherwise, they may not provide protection from water and dust.

• Do not open the device's covers when the device is in water or in very humid places, such as swimming pools or bathrooms.

• Do not open the back cover using wet hands or when the device is wet.

• The rubber seal fitted to the back cover is an important component of the device. Take care when opening and closing the back cover to avoid damaging the rubber seal. Also, ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to the device.
• The back and multipurpose jack covers may be loosened if the device is dropped or receives an impact. Ensure that all the covers are properly aligned and tightly closed.
• If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device's performance and appearance may be affected.
• If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it.
• The touchscreen and other features may not work properly if the device is used in water.
• If the device is dropped or receives an impact, the water- and dust-resistant features of the device may be damaged.
• Do not detach or remove the multipurpose jack cover from the device.
• Make sure to use the headset with the tube. Using without the tube may allow water and dust to enter the headset.
• Your device has been tested in a controlled environment and certified to be water-and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device's lifespan or performance and is in the device's normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.

Do the following when the device heats up:

• Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
• When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

• During the initial setup after purchase or when restoring data
- When downloading large files

- When using apps that require more power or using apps for extended periods

• When playing high-quality games for extended periods
• When recording videos for extended periods
• When streaming videos while using the maximum brightness setting
• When connecting to a TV

- While multitasking (or, when running many apps in the background)

• When using Multi window
• When updating or installing apps while recording videos
• When downloading large files during a video call

• When recording videos while using a navigation app

• When using large amount of data for syncing with the cloud, email, or other accounts

• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device's multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
• When you are roaming

Do the following when the device heats up:

• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when not in use.
• Delete unnecessary files or unused apps.
  • Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact your Samsung ESN support team.

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

• If the device overheats and reaches a certain temperature, a warning massage will appear to prevent device failure, skin irritations and damages, and battery leakage. To lower the device's temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.
• If the second message appears due to a further increase of the device's temperature, the device will turn off. Do not use the device until the device's temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery's lifespan, damaging the device, or causing a fire.

• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

• The supplied items are designed only for this device and may not be compatible with other devices.
• Appearances and specifications are subject to change without prior notice.
• Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

Device layout

• When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
• If dust or foreign materials enter the microphone, speaker, or receiver, the device's sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected.

- Connectivity problems and battery drain may occur in the following situations:

• If you attach metallic stickers on the antenna area of the device
• If you attach a device cover made with metallic material to the device

• If you cover the device's antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

• Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

• Do not cover the proximity/light sensor area with screen accessories, such as a screen protector, stickers, or a cover. Doing so may cause the sensor to malfunction.

Keys

Key Function
Power key	Press and hold to turn the device on or off.Press to turn on or lock the screen.
Recents key	Press to open the list of recent apps.
Home key	Press to turn on the screen while the screen is locked.Press to return to the Home screen.Press and hold to launch the Google Assistant app.
Back key	Press to return to the previous screen.
Volume key	Press to adjust the device volume.
Programmable key	Press to activate the service that the PTT provider has provided.

The service using the Programmable key is provided through the PTT provider, which has a partnership with Samsung.

Battery

Installing the battery

1 Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

Basics

2 Insert the battery with the battery's gold-coloured contacts properly aligned with the device's contacts.

3 Replace the back cover.

4 Turn the screw clockwise to lock the back cover.

Illustration of a smartphone with a lock icon and a circular diagram showing a lock mechanism (no text or symbols)

Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage.

Use only Samsung-approved back covers and accessories with the device.

Removing the battery

1 Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover.

2 Pull out the battery.

Line drawing of a smartphone showing internal components and a highlighted battery (no text or symbols)

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
• Be careful not to damage or detach the multipurpose jack cover. A damaged or detached cover may allow water and dust to enter the device and cause damage.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

1 Connect the USB cable to the USB power adaptor.
2 Open the multipurpose jack cover.
3 Plug the USB cable into the device's multipurpose jack.

Diagram showing a device being inserted into a mobile phone, with a magnified inset highlighting the internal structure (no text or symbols present)

4 Plug the USB power adaptor into an electric socket.

5 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.

Do not remove the battery before removing the charger. This may damage the device.

6 Close the multipurpose jack cover.

Diagram showing a device being inserted into a smartphone (no text or symbols present)

Ensure that the multipurpose jack cover is closed tightly.

Using the charging dock

Use the charging dock to charge the device and the spare battery.

- The charging dock contains magnets. Keep a safe distance between your charging dock and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use.

- Keep a safe distance between your charging dock and objects that are affected by magnets. Objects such as credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets in the charging dock.

- You can use the charging dock to charge the device and the spare battery at the same time.

• The device charges with priority over the spare battery.

- The LED indicator light informs you of the spare battery's charging status. You can check the LED indicator light on the front bottom of the charging dock.

1 Gently press the device and the spare battery into the charging dock.

Insert the battery with the battery's gold-coloured contacts properly aligned with the charging dock's contacts.

Line drawing of a smartphone with an open lid and a blue arrow indicating the left side (no text or symbols on the device itself)

2 Connect the charger to the charging dock to begin charging.

Line drawing of a smartphone with an open lid and USB cable inserted, showing no text or symbols on the device itself.

3 After fully charging, disconnect the charger from the charging dock.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Power key.
  • Activate power saving mode.
• Close unnecessary apps.
  • Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
  • Decrease the backlight time.
  • Decrease the screen brightness.

Battery charging tips and precautions

• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the battery.
• If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not affect the device's lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
  • If the device is not charging properly, contact your Samsung ESN support team.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. If the fast charging feature is not activated, launch the Settings app, tap Device care → Battery → Charging, and then tap the Fast charging switch to activate it.

• While charging, you cannot activate or deactivate this feature.
• You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.
• If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

• Use only a nano-SIM card.
- Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Some services that require a network connection may not be available depending on the service provider.

1 Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover.

2 Pull out the battery.
3 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Do not insert a memory card into the SIM or USIM card slot.

4 Insert the battery.

5 Replace the back cover.

6 Turn the screw clockwise to lock the back cover.

Illustration of a smartphone with a lock icon and a circular diagram showing a lock mechanism (no text or symbols)

Using dual SIM or USIM cards

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

Customising SIM or USIM cards

Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or USIM card to access the following options:

• Icon: Change the icon of the SIM or USIM card.
  • Name: Change the display name of the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

Launch the Settings app, tap Connections → SIM card manager, and then set the feature preferences for your cards in Preferred SIM card.

Memory card (microSD card)

Installing a memory card

Your device's memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device's maximum memory card capacity, refer to the Samsung website.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or your Samsung ESN support team.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card's file directory appears in the My Files → SD card folder.

1 Turn the screw anticlockwise with a coin or other objects to unlock the back cover, and then remove the back cover.

2 Pull out the battery.
3 Insert a memory card with the gold-coloured contacts facing downwards.

Diagram of a smartphone showing the internal structure of a device with an arrow indicating direction (no text or symbols present)

4 Insert the battery.
5 Replace the back cover.

6 Turn the screw clockwise to lock the back cover.

Illustration of a smartphone with a lock icon and a circular dial indicator (no text or symbols)

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the Settings app and tap Device care → Storage → Advanced → SD card → Unmount.

Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

Launch the Settings app and tap Device care → Storage → Advanced → SD card → Format.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer's warranty does not cover loss of data resulting from user actions.

Belt clip

Attaching the belt clip

Attach the belt clip to your device to connect it to the belt or other objects.

Detaching the belt clip

Pull the handle at the bottom of the belt clip and detach it from the device.

Diagram of a smartphone rear panel showing internal components and a blue arrow indicating a specific location (no text or symbols present)

Strap

Slide the small end of a hand strap through the slot and push the large end through the loop.

Illustration of a smartphone with cable being inserted, showing rope routing (no text or symbols)

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

Turning the device off

1 To turn off the device, press and hold the Power key. Alternatively, open the notification panel and tap ⏻.
2 Tap Power off.
To restart the device, tap Restart.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Power key, and then tap Emergency mode. Alternatively, open the notification panel and tap ⏻→Emergency mode.

To deactivate emergency mode, tap Turn off Emergency mode. Alternatively, press and hold the Power key, and then tap Emergency mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

1 Press and hold the Power key for a few seconds to turn on the device.
2 Select your preferred device language and select →.
3 Follow the on-screen instructions to complete the setup. The Home screen will appear.

If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, visit account.samsung.com.

1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account.

Alternatively, launch the Settings app and tap

2 If you already have a Samsung account, sign in to your Samsung account.

• If you want to sign in using your Google account, tap Continue with Google.
  • If you do not have a Samsung account, tap Create account.

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

Signing out of your Samsung account

When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.

1 Launch the Settings app and tap Accounts and backup → Accounts.
2 Tap Samsung account → Personal info → Sign out.
3 Tap Sign out, enter your Samsung account password, and then tap OK.

Understanding the screen

Controlling the touchscreen

Tapping

Tap the screen.

Hand pointing at a blue circular button on a gray background (no text or symbols)

Tapping and holding

Tap and hold the screen for approximately 2 seconds.

Hand pointing at a blue circular button on a gray background (no text or symbols)

Dragging

Tap and hold an item and drag it to the target position.

Illustration of two hands pointing at a circular button with an arrow, no text or symbols present

Double-tapping

Double-tap the screen.

Illustration of a hand finger pressing a button with a blue circular icon (no text or symbols)

Swiping

Swipe upwards, downwards, to the left, or to the right.

Illustration of two fingers pointing at a button with an arrow, no text or symbols present

Spreading and pinching

Spread two fingers apart or pinch on the screen.

Illustration of a hand with two blue arrows indicating rotational motion (no text or symbols)

Illustration of a hand pressing down with two blue arrows indicating downward motion (no text or symbols)

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
• It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

• The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
• It is recommended to use fingers when you use the touchscreen.

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device's features. It displays widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key.

If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it. The Apps button will be added at the bottom of the Home screen.

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.

A new folder containing the selected apps will be created. TapFolder name and enter a folder name.

- Adding more apps

Tap + on the folder. Tick the apps to add and tapDone. You can also add an app by dragging it to the folder.

- Moving apps from a folder

Tap and hold an app to drag it to a new location.

- Deleting a folder

Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder's apps will be relocated to the Apps screen.

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

• Adding panels: Swipe to the left, and then tap (+)
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tap 📂 in the panel.

• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Configure settings for the Home screen, such as the screen grid or layout.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply.

You can now access all your apps by swiping to the left on the Home screen.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

Icon Meaning
∅	No signal
..||	Signal strength
R..||	Roaming
G↓↑	GPRS network connected
E↓↑	EDGE network connected
3G↓↑	UMTS network connected
H↓↑	HSDPA network connected
H+↓↑	HSPAP network connected
4G / LTE↓↑	LTE network connected
	Wi-Fi connected
*	Bluetooth feature activated
	Location services being used
	Call in progress
	Missed call
	New text or multimedia message
	Alarm activated
	Mute mode activated
	Vibration mode activated
	Flight mode activated
	Error occurred or caution required
	Battery charging
	Battery power level

• The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the service provider or model.

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key or the Home key to turn on the screen.

Changing the screen lock method

To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method.

When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
  • PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen.
  • None: Do not set a screen lock method.
• Face: Register your face to unlock the screen. Refer to Face recognition for more information.

- Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it.

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can use the following functions on the notification panel.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap:→ Button order, tap and hold a button, and then drag it to another location.

Screen capture

Capture a screenshot while using the device.

Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.

• Key capture: Press the Power key and the Volume Down key simultaneously.
- Swipe capture: Swipe your hand to the left or right across the screen.

• It is not possible to capture a screenshot while using some apps and features.
• If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to activate it.

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

Three white icons on black background: a dropdown arrow, a square with a pencil, and a share symbol (no text or labels)

• [×]: Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap [×] the screen will automatically scroll down and more content will be captured.
• ☐: Write or draw on the screenshot or crop a portion from the screenshot. The cropped area will be saved in Gallery.
  • ←: Share the screenshot with others.

If the options are not visible on the captured screen, launch the Settings app, tap Advanced features → Screenshots, and then tap the Screenshot toolbar switch to activate it.

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Changing the input language

Tap ⚙ → Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Changing the keyboard

To change the keyboard type, tap ⚙→ Languages and types, select a language, and then select the keyboard type you want.

On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

Additional keyboard functions

• (τ): Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap (ω).
  • 😊: Enter emoticons.
  • : Enter stickers.
  • GIF : Attach animated GIFs.
  • : Enter text by voice.
  • ⚙: Change the keyboard settings.
• ·s Add an item from the clipboard.
  • ... → Change the keyboard mode or size.
  • ...→ ◆ Open the text editing panel.

• The paths may vary depending on the service provider or model.
• Some features may not be available depending on the service provider or model.

Copying and pasting

1 Tap and hold over text.
2 Drag or to select the desired text, or tap Select all to select all text.
3 Tap Copy or Cut.

The selected text is copied to the clipboard.

4 Tap and hold where the text is to be inserted and tap Paste.

To paste text that you have previously copied, tap Clipboard and select the text.

Apps and features

Installing or uninstalling apps

Galaxy Store

Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.

Launch the Galaxy Store app.

This app may not be available depending on the service provider or model.

Installing apps

Browse apps by category or tap to search for a keyword.

Select an app to view information about it. To download free apps, tap Install. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap Auto update apps, and then select an option.

Play Store

Purchase and download apps.

Launch the Play Store app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap Install. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap≡→ Settings → Auto-update apps, and then select an option.

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.

Some apps may not support this feature.

Enabling apps

Launch the Settings app, tap Apps → ▼→ Disabled, select an app, and then tap Enable.

Setting app permissions

For some apps to operate properly, they may need permission to access or use information on your device.

To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app's permissions list and change its permissions.

To view or change app permission settings by permission category, launch the Settings app and tap Apps → ⚠→ Permission manager. Select an item and select an app.

If you do not grant permissions to apps, the basic features of the apps may not function properly.

Finder

Search for content on the device quickly.

1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Q.
2 Enter a keyword.

Apps and content on your device will be searched.

If you tap Q on the keyboard, you can search for more content.

Phone

Introduction

Make or answer voice and video calls.

If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area.

Making calls

1 Launch the Phone app and tap Keypad.
2 Enter a phone number.
3 Tap 📋 to make a voice call, or tap 🖱 or 📋 to make a video call.

Making calls from call logs or contacts list

Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.

If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → ⚙→ Speed dial numbers, select a speed dial number, and then add a phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making calls by searching for nearby places

You can easily make calls to places near your current location by searching for their information. You can search for nearby places by category, such as restaurants or stores, or by selecting recommended hot places.

Launch the Phone app, tap Places, and then select a category or tap and enter a business name in the search field. Or, select one from the recommended hot places. The business's information, such as its phone number or address, will appear.

This feature may not be available depending on the service provider or model.

Making an international call

1 Launch the Phone app and tap Keypad.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap 📞.

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.

To create various rejection messages, launch the Phone app, tap Settings Quick decline messages, enter a message, and then tap +

Missed calls

If a call is missed, the ☐on appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls.

Blocking phone numbers

Block calls from specific numbers added to your block list.

1 Launch the Phone app and tap Settings Block numbers.
2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap +.

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown/hidden numbers switch to activate the feature.

Options during calls

• : Access additional options.
- Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
- Hold call: Hold a call. Tap Resume call to retrieve the held call.
- Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
- Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.
- Mute: Turn off the microphone so that the other party cannot hear you.
- Keypad / Hide: Open or close the keypad.
• End the current call.
- Camera: During a video call, turn off the camera so that the other party cannot see you.
- Switch: During a video call, switch between the front and rear cameras.

Some features may not be available depending on the service provider or model.

Adding a phone number to Contacts

Adding a phone number to Contacts from the keypad

1 Launch the Phone app and tap Keypad.
2 Enter the number.
3 Tap Add to Contacts.
4 Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.

Adding a phone number to Contacts from the calls list

1 Launch the Phone app and tap Recents.
2 Tap a caller's image and tap Add, or tap a phone number and tap Add to Contacts.
3 Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.

Adding a tag to a phone number

You can add tags to numbers without saving them to Contacts. This allows you to view the caller's information when they call without having them listed in Contacts.

1 Launch the Phone app and tap Recents.
2 Tap a phone number → i.
3 Tap Add note, enter a tag, and then tap Add.

When a call comes from that number, the tag will show under the number.

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

1 Launch the Contacts app and tap +
2 Select a storage location.
3 Enter contact information.
4 Tap Save.

Importing contacts

Add contacts by importing them from other storages to your device.

1 Launch the Contacts app and tap Manage contacts Import or export contacts Import.
2 Follow the on-screen instructions to import contacts.

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts.

1 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with.
2 Tap Sync account and tap the Contacts switch to activate it.
For the Samsung account, tap Sync settings and tap the Contacts switch to activate it.

Searching for contacts

Launch the Contacts app.

Use one of the following search methods:

• Scroll up or down the contacts list.
• Drag a finger along the index at the right side of the contacts list to scroll through it quickly.
• Tap at the top of the contacts list and enter search criteria.

Tap the contact. Then take one of the following actions:

• ☆: Add to favourite contacts.
• : Make a voice call.
• / :Make a video call.
• :Compose a message.
• : Compose an email.

Sharing contacts

You can share contacts with others by using various sharing options.

1 Launch the Contacts app and tap Share.

2 Select contacts and tap Share.

3 Select a sharing method.

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

1 Launch the Contacts app and tap Groups Create group.
2 Enter a group name.

To set a group ringtone, tap Group ringtone and select a ringtone.

3 Tap Add member, select contacts to add to the group, and then tap Done.
4 Tap Save.

Sending a group message

You can send a group message to a group's members at the same time.

Launch the Contacts app, tap Groups, select a group, and then tap Send message.

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list.

1 Launch the Contacts app and tap Manage contacts Merge contacts.
2 Tick contacts and tap Merge.

Deleting contacts

1 Launch the Contacts app and tap Delete.
2 Select contacts and tap Delete.

To delete contacts one by one, open the contacts list and tap a contact. Then tap:→ Delete.

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

1 Launch the Messages app and tap
2 Add recipients and enter a message.

To record and send a voice message, tap and hold ▶□□, say your message, and then release your finger. The recording icon appears only while the message input field is empty.

graph TD
    A["New conversation"] --> B["Recipient"]
    B --> C["Jenny"]
    C --> D["Enter recipients."]
    E["Enter a message."] --> F["Attach files."]
    F --> G["Where are you?"]
    G --> H["Enter stickers."]
    H --> I["Send the message."]

3 Tap to send the message.

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

1 Launch the Messages app and tap Conversations.
2 On the messages list, select a contact or a phone number.

• To reply to the message, tap the message input field, enter a message, and then tap .
• To adjust the font size, spread two fingers apart or pinch on the screen.

Blocking unwanted messages

Block messages from specific numbers added to your block list.

1 Launch the Messages app and tap Settings Block numbers and messages Block numbers.
2 Tap Conversations and select a contact or a phone number. Or, tap Contacts, select contacts, and then tap Done.
To manually enter a number, enter a phone number under Enter phone number and tap +.

Setting the message notification

You can change notification sound, display options, and more.

1 Launch the Messages app, tap:→ Settings → Notifications, and then tap the switch to activate it.
2 Change the notification settings.

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings → Notification reminders, and then tap the switch to activate it.

Deleting messages

1 Launch the Messages app and tap Conversations.
2 On the messages list, select a contact or a phone number.
3 Tap and hold a message, then tap Delete.
To delete multiple messages, tick messages you want to delete.
4 Tap Delete.

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Browsing webpages

1 Launch the Internet app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data.

Activating secret mode

In the toolbar at the bottom of the screen, tap 1→ Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.

In secret mode, the device will change the colour of the toolbars.

In secret mode, you cannot use some features, such as screen capture.

Changing security settings

You can change your password or the lock method.

Tap → Settings → Privacy and security → Secret mode settings → Change password.

To use your registered biometric data as a lock method along with the password, tap an option switch under Biometrics to activate it.

Deactivating secret mode

In the toolbar at the bottom of the screen, tap 1 → Turn off Secret mode

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people's privacy.

Launching Camera

Use the following methods to launch Camera:

• Launch the Camera app.
• Press the Home key twice quickly.
• On the locked screen, drag outside the circle.

• Some methods may not be available depending on the service provider or model.
- Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the screen lock method is set.
• If photos you take appear blurry, clean the camera lens and try again.

Taking photos

1 Tap the image on the preview screen where the camera should focus.

• Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming features are available only when using the rear camera.
• To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag the adjustment bar towards + or -

2 Tap to take a photo.

• The preview screen may vary depending on the shooting mode and which camera is being used.
  • The camera automatically shuts off when unused.
  • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
• Your device's camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems.
  • The maximum capacity for recording a video may vary depending on the resolution.
• The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, due to the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking photos or recording videos, otherwise results may look blurry.

Using shooting modes

To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

Select a shooting mode you want.

Photo mode (Intelligent camera)

The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects.

On the shooting modes list, tap PHOTO and tap to take a photo.

Scene optimiser

The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject.

On the shooting modes list, tap PHOTO. When the camera recognises the subject, the scene optimiser button will change and the optimised colour and effect will be applied.

• If this feature is not activated, tap on the preview screen and tap the Scene optimiser switch to activate it.
• If you do not want to use this feature, tap the scene optimiser button on the preview screen.

Taking selfies

You can take self-portraits with the front camera.

1 On the shooting modes list, tap PHOTO.
2 On the preview screen, swipe upwards or downwards, or tap ⏻ to switch to the front camera for self-portraits.
3 Face the front camera lens.
To take self-portraits with a wide-angle shot of the landscape or people, tap 📷.
4 Tap to take a photo.

Applying filter and beauty effects

You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo.

1 On the preview screen, tap ✗
2 Select a filter effect or beauty effects and take a photo.

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo.

Video mode

The camera adjusts the shooting options automatically depending on the surroundings to record videos easily.

1 On the shooting modes list, tap VIDEO.
2 Tap to record a video.

• To capture an image from the video while recording, tap 📷
- To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap AF to cancel the manually set focus.

3 Tap to stop recording the video.

Live focus mode

Take photos that focus on the face by blurring the background.

1 On the shooting modes list, tap MORE → LIVE FOCUS.
2 Drag the background blur adjustment bar to the left or right to adjust the blur level.

3 When Ready appears on the preview screen, tap to take a photo.

Background blur adjustment bar

• Use this feature in a place that has sufficient light.
• The background blur may not be applied properly in the following conditions:

• The device or the subject is moving.
• The subject has a similar colour to the background.

Editing the background of the Live focus photos

You can also edit the background blur level of a photo taken with the Live focus feature.

1 Select a photo taken with the Live focus feature and tap Change background effect. To adjust the intensity of the background effect, drag the adjustment bar to the left or right.

Adjust the intensity of the background effect.

2 Tap Apply to save the photo.

Super Slow-mo mode

Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later.

Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur:

• The screen may appear dark due to the small amount of light.
- The screen may flicker in certain lighting conditions, such as in places with fluorescent lighting.
- Noise may occur.

Recording super slow motion videos

Record a video by capturing a single moment that the subject is moving.

1 On the shooting modes list, tap MORE → SUPER SLOW-MO.

2 Tap.

The device will capture the moment in super slow motion and save it as a video.

Recording super slow motion videos automatically

When motion is detected in the motion detection area, the device will capture the moment in super slow motion.

Super slow motion recording may start at an unwanted moment if there are conditions such as the following:

• When the device shakes.
• When another object is moving near the subject in the motion detection area.
• When recording under flickering light, such as in places with fluorescent lighting.

1 On the shooting modes list, tap MORE → SUPER SLOW-MO.
2 Tap

The motion detection feature will be activated and the motion detection area will appear on the preview screen.

To move the motion detection area, tap the area inside the frame and drag it to a new location. To adjust the area size, tap a corner of the frame and drag it.

3 Tap.

When motion is detected, the device will begin recording in super slow motion and save it as a video.

Playing super slow motion videos

Select a super slow motion video and tap Play super slow-mo video.

To capture an image while playing a video, tap [☐].

Editing super slow motion videos

To edit the super slow motion section, tap Editor and drag the section editing bar to the left or right.

Slow motion mode

Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion.

1 On the shooting modes list, tap MORE → SLOW MOTION.
2 Tap to start recording.
3 When you are finished recording, tap ☐ to stop.
4 On the preview screen, tap the preview thumbnail.
5 Tap Play slow motion video.

The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.

To edit the slow motion section, tap:→Editor and drag the section editing bar to the left or right.

Food mode

Take photos of food with more vibrant colours.

1 On the shooting modes list, tap MORE → FOOD.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.

3 Tap Ⓧ and drag the adjustment bar to adjust the colour tone.

4 Tap to take a photo.

Panorama mode

Using panorama mode, take a series of photos and then stitch them together to create a wide scene.

1 On the shooting modes list, tap MORE → PANORAMA.
2 Tap and move the device slowly in one direction.
3 Tap to stop taking photos.

To get the best shots using panorama mode, follow these tips:

• Move the camera slowly in one direction.
• Keep the image within the frame on the camera's viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.

Pro mode

Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.

On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap ○ to take a photo.

Available options

• ISO : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos.

If the shutter speed is set manually, you cannot set the ISO setting to AUTO.

- Adjust the shutter speed. A slow shutter speed allows more light in, so the photo becomes brighter. This is ideal for photos of scenery or photos taken at night. A fast shutter speed allows less light in. This is ideal for taking photos of fast-moving subjects. You can select an aperture value that will determine the brightness and depth of field.

• : Adjust the colour tone.

- Change the focus mode. Drag the adjustment bar towards bar to manually adjust the focus. To switch to auto focus mode, tapMANUAL.

- WB : Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.

- Change the exposure value. This determines how much light the camera's sensor receives. For low-light situations, use a higher exposure.

If the shutter speed is set manually, you cannot change the exposure value. The exposure value will change and be displayed based on the shutter speed setting.

Separating the focus area and the exposure area

You can separate the focus area and the exposure area.

Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.

Selective focus mode

Use the out-of-focus effect to make specific objects stand out in a photo.

1 On the shooting modes list, tap MORE → SELECTIVE FOCUS.
2 Tap the image on the preview screen where the camera should focus.
3 Tap to take a photo.
4 On the preview screen, tap the preview thumbnail.

5 Tap Adjust background blur and select one of the following:

• Near focus: Make the subject stand out and blur the background around the subject.
  • Far focus: Blur the subject and make the background stand out around the subject.
  • Pan focus: Make the subject and its background stand out.

6 Tap Save.

• It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device.
• When taking photos, ensure there is sufficient distance between the subject and the background. The distance should be more than three times the distance between the device and the subject.
• Hold the device steady and remain still while taking a photo.

• The quality of photos taken by the device can be affected in the following conditions:

• The device or the subject is moving.

• There is strong background light, low levels of light, or you are taking photos indoors.
• The subject has a similar colour or pattern to the background.

Hyperlapse mode

Record scenes, such as passing people or cars, and view them as fast-motion videos.

1 On the shooting modes list, tap MORE → HYPERLAPSE.
2 Tap and select a frame rate option.
If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.

3 Tap to start recording.

4 Tap to finish recording.

5 On the preview screen, tap the preview thumbnail and tap Play hyperlapse to view the video.

Sports mode

Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap MORE → SPORTS.

Wide selfie mode

Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.

1 On the shooting modes list, tap MORE → WIDE SELFIE.
2 Face the front camera lens.
3 Tap to take a photo.
4 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window.

Family selfie with a smiling man and two young girls, no visible text or symbols

• Make sure to keep the white frame inside the viewfinder window.
• The subjects should remain still while taking wide self-portraits.
- The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions.

Customising camera settings

Options for current shooting mode

On the preview screen, use the following options.

• ✗ : Activate or deactivate the flash.
• OFF : Select the length of the delay before the camera automatically takes a photo.

• 3:4 : Select an aspect ratio for photos.

- ▶: Activate or deactivate the motion photo feature. If you activate the feature, a video clip will also be taken from a few seconds before tapping the camera button.

- 兴: Apply a filter effect or beauty effects.

- C_A : Select a frame rate.

• 9:16 : Select an aspect ratio for videos.

- Ⓞ: Select a metering method. This determines how light values are calculated. Ⓞ Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. (○) Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. (◇) Matrix averages the entire scene.

- [REDACTED] : Change the focus area in auto focus mode. [REDACTED] Multi focuses on several areas within the frame. Multi rectangles will appear to indicate the focused areas. [REDACTED] Centre focuses on the centre within the frame.

- In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame.

• ⓧ: In FOOD mode, adjust the colour tone.

• (CD): Activate or deactivate the motion detection feature when recording super slow-mo videos.

• 0.2: Change the recording time of super slow-mo videos.

The available options may vary depending on the model or shooting mode.

Camera settings

On the preview screen, tap ⚙ome options may not be available depending on the shooting mode.

Intelligent features

• Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
• Scan QR codes: Enable or disable the QR code reader.

Pictures

• Hold Shutter button to: Select an action to perform when you tap and hold the camera button.
• Save RAW copies Set the device to save photos as uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a photo's data for the best image quality, but they will take up more memory. When using the Save RAW copies feature, each photo is saved in two formats, DNG and JPG.

Videos

• Rear video size: Select an aspect ratio and resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory.
• Front video size: Select an aspect ratio and resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory.
• Advanced recording options: Set the device to use an advanced recording option.

If you activate the High efficiency video feature, you can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device's memory.

• You cannot play the HEVC videos on other devices or share them online.

• Super slow motion and slow motion videos cannot be recorded in the HEVC format.

• Super Slow-mo: Select how you want to record super slow motion videos.

• Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.

When the Tracking auto-focus feature is activated, you cannot use this feature.

Useful features

• HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas.
• Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera's position.

• When this feature is activated, you cannot use the Video stabilisation feature.

• Tracking a subject may fail in the following conditions:

• The subject is too big or too small.

• The subject moves excessively.
• The subject is backlit or you are shooting in a dark place.
• Colours or patterns on the subject and the background are the same.
• The subject includes horizontal patterns, such as blinds.
• The camera shakes excessively.

• The video resolution is high.

• Pictures as previewed: Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them.

• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.

• GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
- Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting.

• Shooting methods: Select additional shooting methods for taking a photo or recording a video.

• Storage location: Select the memory location for storage. This feature will appear when you insert a memory card.

• Quick launch: Set the device to launch the camera by pressing the Home key twice quickly.

• Reset settings: Reset the camera settings.
• Contact us: Ask questions or view frequently asked questions.
• About Camera: View the Camera app version and legal information.

Some features may not be available depending on the model.

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by album or create stories.

Viewing images

1 Launch the Gallery app and tap Pictures.
2 Select an image.

You can create a movie, animated GIF, or collage from multiple images. On the list, tap or tap → Create GIF or Create collage, and then select images.

Searching for images

Launch the Gallery app and tap ① to view images sorted by category, such as types or locations.

To search for images by entering keywords, tap the search field.

Viewing videos

1 Launch the Gallery app and tap Pictures.
2 Select a video to play.
3 Tap Play video to play the video.

Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen.

Using the Video enhancer feature

Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it.

• This feature is only available in some apps.
• Using this feature will increase battery consumption.

Viewing albums

You can view your images and videos sorted by folders or albums.

Launch the Gallery app, tap Albums, and then select an album.

Hiding albums

You can hide albums.

You cannot hide albums created by default, such as the Camera and Screenshots albums.

1 Launch the Gallery app and tap Albums.
2 Tap:→ Hide or unhide albums.
3 Tap an album switch to hide.

Viewing stories

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos.

Launch the Gallery app, tap Stories, and then select a story.

Creating stories

Create stories with various themes.

1 Launch the Gallery app and tap Stories.
2 Tap:→ Create story.

3 Enter a title for the story and tap Create.
4 Tick images or videos to include in the story and tap Done.

To add images or videos to a story, select a story and tap Story album → ⋮→ Add.

To remove images or videos from a story, select a story, tap Story album → ⟢→ Edit, tick images or videos to remove, and then tap Remove from story.

Deleting stories

1 Launch the Gallery app and tap Stories.
2 Tap and hold a story to delete, and tap Delete.

Deleting images or videos

1 Launch the Gallery app.
2 Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to delete.
3 Tap ☐ or Delete.

Using the recycle bin feature

You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period.

Launch the Gallery app, tap:→ Settings, and then tap the Recycle bin switch to activate it. To view files in the recycle bin, launch the Gallery app and tap:→ Recycle bin.

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view.

Two grayscale UI screenshots showing a mobile app interface with status bar, progress bar, and control panel (no text or symbols)

Split screen view Pop-up view

Some apps may not support this feature.

Split screen view

1 Press the Recents key to open the list of recently used apps.
2 Swipe to the left or right, tap an app's icon, and then tap Open in split screen view. The selected app will launch in the upper window.

3 On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, press the Home key or the Back key and select an app.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.

Pop-up view

1 Press the Recents key to open the list of recently used apps.
2 Swipe to the left or right, tap an app's icon, and then tap Open in pop-up view.
The app screen will appear in the pop-up view.

Moving pop-up windows

To move a pop-up window, tap the window's toolbar and drag it to a new location.

Samsung Members

Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users' community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

To submit your feedback or post your comments, you must sign in to your Samsung account. Refer to Samsung account for more information.

Samsung Notes

Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes.

Creating notes

1 Launch the Samsung Notes app and tap
2 Select an input method from the toolbar at the top of the screen and compose a note.

3 When you are finished composing the note, tap Save.

Deleting notes

1 Launch the Samsung Notes app.
2 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3 Tap Delete.

Calendar

Manage your schedule by entering upcoming events or reminders in your planner.

Creating events

1 Launch the Calendar app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap +.
2 Enter event details.
3 Tap Save to save the event.

Creating reminders

You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap Reminder.

Syncing events with your accounts

1 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with.
2 Tap Sync account and tap the Calendar switch to activate it.
For the Samsung account, tap Sync settings and tap the Calendar switch to activate it.

To add accounts to sync with, launch the Calendar app and tap Add new account. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

Voice Recorder

Introduction

Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources.

Making voice recordings

1 Launch the Voice Recorder app.
2 Tap ● to start recording. Speak into the microphone.

• Tap to pause recording.
• While making a voice recording, tap BOOKMARK to insert a bookmark.

3 Tap to finish recording.
4 Enter a file name and tap Save.

Changing the recording mode

Launch the Voice Recorderapp.

Select a mode from the top of the voice recorder screen.

• Standard: This is the normal recording mode.
• Interview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides.
• Speech-to-text: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place.

If the voice memo system language does not match the language you are speaking, the device will not recognise your voice. Before using this feature, tap the current language to set the voice memo system language.

Playing selected voice recordings

When you review interview recordings, you can mute or unmute certain sound sources in the recording.

1 Launch the Voice Recorder app.

2 Tap List and select a voice recording made in interview mode.

3 To mute certain sound sources, tap ON for the corresponding direction that sound is to be muted.

The icon will change to OFF and the sound will be muted.

My Files

Access and manage various files stored in the device.

Launch the My Files app.

To check for unnecessary data and free up the device's storage, tapAnalyse storage. To search for files or folders, tap Q.

Clock

Introduction

Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

Alarm

Launch the Clock app and tap Alarm.

Setting alarms

Tap + in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.

To open the keypad to enter an alarm time, tap the time input field.

To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

Stopping alarms

Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time.

Deleting alarms

Tap and hold an alarm, tick alarms to delete, and then tap Delete.

World Clock

Launch the Clock app and tap World Clock

Creating clocks

Tap +, enter a city name or select a city from the map, and then tap Add.

To use the time zone converter, tap:→ Time zone converter.

Deleting clocks

Tap and hold a clock, tick clocks to delete, and then tap Delete.

Stopwatch

1 Launch the Clock app and tap Stopwatch.
2 Tap Start to time an event.

To record lap times while timing an event, tap Lap.

3 Tap Stop to stop timing.

• To restart the timing, tap Resume.
• To clear lap times, tap Reset.

Timer

1 Launch the Clock app and tap Timer.
To add a frequently used timer, tap +, set the duration and name, and then tap Add.
2 Set the duration and tap Start.
To open the keypad to enter the duration, tap the duration input field.
3 Tap Dismiss when the timer goes off.

Calculator

Perform simple or complex calculations.

Launch the Calculator app.

• 📊: View the calculation history. To clear the history, tapClear history. To close the calculation history panel, tap 📐.
• : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.
  • √π = : Display the scientific calculator.

Reminder

Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder.

• To receive more accurate notifications, connect to a Wi-Fi or mobile network.
- To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

Starting Reminder

Launch the Calendar app and tap Reminder. The Reminder screen will appear and the Reminder app icon ( ) will be added to the Apps screen.

Creating reminders

Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later.

For example, create a reminder to alert you to 'Water the flowers when I get home'.

1 Launch the Reminder app.
2 Tap Write a reminder or + and enter 'Water the flowers'.
3 Tap Place → Pick a place and set the location to home.
4 Tap When I arrive at → Done.
5 Tap Save to save the reminder.
When you arrive at home, the 'Water the flowers' notification will appear.

Completing reminders

On the reminders list, select a reminder and tap Complete.

Restoring reminders

Restore reminders that have been completed.

1 On the reminders list, tap Completed Edit.
2 Tick items to restore and tap Restore.

Reminders will be added to the reminders list and you will be reminded at the preset times.

Deleting reminders

To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete.

Sharing content

Share content by using various sharing options. The following actions are an example of sharing images.

1 Launch the Gallery app and select an image.
2 Tap ✉ and select a sharing method, such as message and email.

• You may incur additional charges when sharing files via the mobile network.
• When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person's icon. If the feature is not activated, launch the Settings app, tap Advanced features, and then tap the Direct share switch to activate it.

Using additional features

- Quick Share: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices.

Google apps

Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.

To view more app information, access each app's help menu.

• Chrome: Search for information and browse webpages.
• Gmail: Send or receive emails via the Google Mail service.
• Maps: Find your location on the map, search the world map, and view location information for various places around you.

• YT Music: Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.

• Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from Play Store.

• Drive: Store your content on the cloud, access it from anywhere, and share it with others.
• YouTube Watch or create videos and share them with others.
• Photos: Search for, manage, and edit all your photos and videos from various sources in one place.
• Google: Search quickly for items on the Internet or your device.
• Duo: Make a simple video call.

Some apps may not be available depending on the service provider or model.

Settings

Introduction

Customise device settings. You can make your device more personalised by configuring various setting options.

Launch the Settings app.

To search for settings by entering keywords, tap Q.

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

On the Settings screen, tap Connections.

• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information.
• NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and payment for more information.
• Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

• Mobile networks: Configure your mobile network settings.
• Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
  You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information.
  • SIM card manager: Activate your SIM or USIM card.
• Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device's mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information.
• More connection settings: Customise settings to control other features. Refer to More connection settings for more information.

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

Connecting to a Wi-Fi network

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.

Networks that require a password appear with a lock icon. Enter the password and tap Connect.

• Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, tap ✿ next to the network and tap the Auto reconnect switch to deactivate it.
• If you cannot connect to a Wi-Fi network properly, restart your device's Wi-Fi feature or the wireless router.

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2 Tap:→Wi-Fi Direct.

The detected devices are listed.

If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

3 Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection request.

Sending and receiving data

You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device.

1 Launch the Gallery app and select an image.
2 Tap Wi-Fi Direct and select a device to transfer the image to.
3 Accept the Wi-Fi Direct connection request on the other device.

If the devices are already connected, the image will be sent to the other device without the connection request procedure.

Ending the device connection

1 On the Settings screen, tap Connections → Wi-Fi.
2 Tap:→Wi-Fi Direct.

The device displays the connected devices in the list.

3 Tap the device name to disconnect the devices.

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

• Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

1 On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it. The detected devices will be listed.
2 Select a device to pair with.

If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device's user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

3 Accept the Bluetooth connection request on your device to confirm.

The devices will be connected when the other device accepts the Bluetooth connection request.

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

1 Launch the Gallery app and select an image.
2 Tap Bluetooth and select a device to transfer the image to.

If the device you want to pair with is not in the list, request that the device turns on its visibility option.

3 Accept the Bluetooth connection request on the other device.

Unpairing Bluetooth devices

1 On the Settings screen, tap Connections → Bluetooth.

The device displays the paired devices in the list.

2 Tap next to the device name to unpair.
3 Tap Unpair.

NFC and payment

Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.

The battery contains a built-in NFC antenna. Handle the battery carefully to avoid damaging the NFC antenna.

Reading information from NFC tags

Use the NFC feature to read product information from NFC tags.

1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.

Settings

2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears.

Line drawing of a hand holding a smartphone over a microchip (no text or symbols)

Ensure that the device's screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.

Making payments with the NFC feature

Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
2 Touch the NFC antenna area on the back of your device to the NFC card reader.

To set the default payment app, open the Settings screen and tap Connections → NFC and payment → Tap and pay → PAYMENT, and then select an app.

The payment services list may not include all available payment apps.

Sending data with the NFC feature

Transfer data, such as images or contacts, with other devices by touching your device's NFC antenna to the other device's NFC antenna.

1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it.
2 Tap the Android Beam switch to activate it.

3 Select an item and touch the other device's NFC antenna to your device's NFC antenna.
4 When Touch to beam. appears on the screen, tap your device's screen to send the item.

If both devices try to send data simultaneously, the file transfer may fail.

Data saver

Reduce your data usage by preventing some apps running in the background from sending or receiving data.

On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.

When the data saver feature is activated, the ⚙️ icon will appear on the status bar.

To select apps to use data without restriction, tap Allow app while Data saver on and select apps.

Mobile data only apps

Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.

For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.

On the Settings screen, tap Connections → Data usage → Mobile data only apps, tap the switch to activate it, and then tap the switches next to the apps you want.

You may incur additional charges when using this feature.

SIM card manager

Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information.

On the Settings screen, tap Connections → SIM card manager.

• SIM cards: Activate the SIM card to use and customise the SIM card settings.
• Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated.
• More SIM card settings: Customise the call settings.

Mobile Hotspot and Tethering

Use the device as a mobile hotspot to share the device's mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.

On the Settings screen, tap Connections → Mobile Hotspot and Tethering.

You may incur additional charges when using this feature.

• Mobile Hotspot: Use the mobile hotspot to share the device's mobile data connection with computers or other devices.
• Bluetooth tethering: Use Bluetooth tethering to share the device's mobile data connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device's mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer.

Using the mobile hotspot

Use your device as a mobile hotspot to share your device's mobile data connection with other devices.

1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot.
2 Tap the switch to activate it.

The 📤 icon appears on the status bar.

To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap Save.

3 On the other device's screen, search for and select your device from the Wi-Fi networks list. To connect without entering the password, tap 📄 and scan the QR code with the other device.

• If the mobile hotspot is not found, on your device, set Band to 2.4 GHz, tap → Configure Mobile Hotspot, and then deselect Hide my device.
• This feature may not be available depending on the service provider or model.

4 On the connected device, use the device's mobile data connection to access the Internet.

More connection settings

Customise settings to control other connection features.

On the Settings screen, tap Connections → More connection settings.

• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
• VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company's private network.
• Private DNS: Set the device to use the security enhanced private DNS.
• Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings.

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

1 On the Settings screen, tap Connections → More connection settings → Printing → Download plugin.
2 Search for a printer plug-in in Play Store.
3 Select a printer plug-in and install it.
4 Select the installed printer plug-in.

The device will automatically search for printers that are connected to the same Wi-Fi network as your device.

5 Select a printer to add.

To add printers manually, tap:→ Add printer.

Printing content

While viewing content, such as images or documents, access the options list, tap Print → ▼ → All printers..., and then select a printer.

Printing methods may vary depending on the content type.

Sounds and vibration

Options

Change settings for various sounds on the device.

On the Settings screen, tap Sounds and vibration.

• Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Temporary mute: Set the device to use silent mode for a certain period.
• Ringtone: Change the call ringtone.
• Notification sound: Change the notification sound.
• System sound: Change the sound to use for certain actions, such as charging the device.
  • Volume: Adjust the device's volume level.
  • Vibration pattern: Select a vibration pattern.
  • Vibration intensity: Adjust the force of the vibration notification.
• System sound/vibration control: Set the device to sound or vibrate for actions, such as controlling the touchscreen.
• Sound quality and effects: Set the device's sound quality and effects. Refer to Dolby Atmos (surround sound) for more information.

Some features may not be available depending on the model.

Dolby Atmos (surround sound)

Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.

On the Settings screen, tap Sounds and vibration → Sound quality and effects → Dolby Atmos, tap the switch to activate it, and then select a mode.

Notifications

Change the notification settings.

On the Settings screen, tap Notifications.

• Suggest actions and replies: Set the device to suggest actions and replies for notifications.
• Swipe left or right for snooze: Set the device to show the notification snooze icon when you swipe a notification to the left or right on the notification panel.
• App icon badges: Change the settings for app icon badges.
• Status bar: Set how to display notification icons and whether to show the remaining battery percentage on the status bar.
• LED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off.
• Do not disturb: Set the device to mute all sounds except for allowed exceptions.
• Recently sent: View the apps that received recent notifications and change the notification settings. To customise notification settings for more apps, tap See all → All and select an app from the apps list.

Display

Options

Change the display and the Home screen settings.

On the Settings screen, tap Display.

• Light / Dark: Activate or deactivate dark mode.
- Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode.

The dark theme may not be applied in some apps.

• Brightness: Adjust the brightness of the display.

• Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.

• Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information.

• Screen mode: Change the screen mode to adjust the display's colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information.
• Font size and style: Change the font size and style.
• Screen zoom: Change the screen zoom setting.
  • Full screen apps: Select apps to use with the full screen aspect ratio.
• Screen timeout: Set the length of time the device waits before turning off the display's backlight.
• Home screen: Configure settings for the Home screen, such as the screen grid or layout.
• Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.
• Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.
• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.
• Screensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information.

Some features may not be available depending on the model.

Blue light filter

Reduce eye strain by limiting the amount of blue light emitted by the screen.

1 On the Settings screen, tap Display → Blue light filter and tap the Turn on now switch to activate it.
2 Drag the adjustment bar to adjust the filter's opacity.
3 To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option.

• Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning based on your current location.
• Custom schedule: Set a specific time to apply the blue light filter.

Changing the screen mode or adjusting the display colour

Change the screen mode or adjust the display colour to your preference.

Changing the screen mode

On the Settings screen, tap Display → Screen mode and select a mode you want.

• Adaptive display: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value.
  • AMOLED cinema: This is suitable for watching videos.
  • AMOLED photo: This is suitable for viewing images.
• Basic: This is set as default and is suitable for general use.

- You can adjust the display colour only in Adaptive display mode.

- Adaptive display mode may not be compatible with third-party apps.

- You cannot change the screen mode while applying the blue light filter.

Optimising the full screen colour balance

Optimise the display colour by adjusting the colour tones to your preference.

On the Settings screen, tap Display → Screen mode → Adaptive display and adjust the colour adjustment bar under White balance.

When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.

Adjusting the screen tone by colour value

Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.

1 On the Settings screen, tap Display → Screen mode → Adaptive display.
2 Tap Advanced settings.
3 Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference.
The screen tone will be adjusted.

Screensaver

You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging.

1 On the Settings screen, tap Display → Screensaver.
2 Select an option.

If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap.

3 Tap to select albums for displaying images.
4 When you are finished, press the Back key.

To preview the selected option, tap Preview.

When you tap the screen while your screensaver is displayed, the screen will turn on.

Wallpaper

Change the wallpaper settings for the Home screen and the locked screen.

On the Settings screen, tap Wallpaper.

Lock screen

Options

Change the settings for the locked screen.

On the Settings screen, tap Lock screen.

• Screen lock type: Change the screen lock method.
- Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information.
- Secure lock settings: Change screen lock settings for the selected lock method.
- Clock style: Change the type and colour of the clock on the locked screen.
- Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.

• FaceWidgets: Change the settings of the items displayed on the locked screen.
• Contact information: Set the device to show contact information, such as your email address, on the locked screen.
• Notifications: Set how to show notifications on the locked screen.
• Shortcuts: Select apps to display shortcuts to them on the locked screen.
• About Lock screen: View the Lock screen version and legal information.

The available options may vary depending on the screen lock method selected.

Smart Lock

You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.

For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.

1 On the Settings screen, tap Lock screen → Smart Lock.
2 Unlock the screen using the preset screen lock method.
3 Select an option and follow the on-screen instructions to complete the setup.

• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.

Biometrics and security

Options

Change the settings for securing the device.

On the Settings screen, tap Biometrics and security.

• Face recognition: Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.

• Biometrics preferences: Change the settings for biometric data.
- Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them.
- Security update: View the version of your device's software and check for updates.
- Google Play system update: View the Google Play system version and check for updates.
- Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
- Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
- Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information.
- Secure Wi-Fi: Set the device to protect your data while using unsecured Wi-Fi networks.
- Install unknown apps: Set the device to allow the installation of apps from unknown sources.
- Encrypt or decrypt SD card: Set the device to encrypt files on a memory card.

If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.

- Other security settings: Configure additional security settings.

Some features may not be available depending on the service provider or model.

Face recognition

You can set the device to unlock the screen by recognising your face.

- If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.

- If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again.

Precautions for using face recognition

Before using the face recognition to unlock your device, keep the following precautions in mind.

• Your device could be unlocked by someone or something that looks like your image.
• Face recognition is less secure than Pattern, PIN, or Password.

For better face recognition

Consider the following when using face recognition:

• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean when registering
• Ensure your image is not blurry for better match results

Registering your face

For better face registration, register your face indoors and out of direct sunlight.

1 On the Settings screen, tap Biometrics and security → Face recognition.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Select whether you are wearing glasses or not and tap Continue.
5 Hold the device with the screen facing towards you and look at the screen.

Line drawing of a person viewing a smartphone (no text or symbols present)

6 Position your face inside the frame on the screen.

The camera will scan your face.

• If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
• To enhance the face recognition, tap Add alternative look and add an alternate appearance.

Deleting the registered face data

You can delete face data that you have registered.

1 On the Settings screen, tap Biometrics and security → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap Remove face data → Remove.

Once the registered face is deleted, all the related features will also be deactivated.

Unlocking the screen with your face

You can unlock the screen with your face instead of using a pattern, PIN, or password.

1 On the Settings screen, tap Biometrics and security → Face recognition.
2 Unlock the screen using the preset screen lock method.
3 Tap the Face unlock switch to activate it.

• If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face, tap the Stay on Lock screen switch to deactivate it.
• If you want to reduce the possibility of recognising faces in photos or videos, tap the Faster recognition switch to deactivate it. This may decrease the face recognition speed.
• If you want to increase the recognition rate in a dark place, tap the Brighten screen switch to activate it.

4 On the locked screen, look at the screen.

When your face is recognised, you can unlock the screen without using any additional screen lock method. If your face is not recognised, use the preset screen lock method.

Fingerprint recognition

In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below:

- Screen lock

• This feature may not be available depending on the service provider or model.
- Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognise them as identical.
- If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.
- If your fingerprint is not recognised, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
- If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, you must register your biometric data again.

For better fingerprint recognition

When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature's performance:

• The device may not recognise fingerprints that are affected by wrinkles or scars.
• The device may not recognise fingerprints from small or thin fingers.
• To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

• The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.

• Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor.

• Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
• If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.
• In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

Registering fingerprints

1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Read the on-screen instructions and tap Continue.
3 Set a screen lock method.
4 Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered.

Diagram showing a device with a button and a dotted circle highlighting the finger pointing to a button (no text or symbols present)

5 When you are finished registering your fingerprints, tap Done.

Checking registered fingerprints

You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor.

1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Tap Check added fingerprints.
4 Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.

Deleting registered fingerprints

You can delete registered fingerprints.

1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Select a fingerprint to delete and tap Remove.

Unlocking the screen with your fingerprints

You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

1 On the Settings screen, tap Biometrics and security → Fingerprints.
2 Unlock the screen using the preset screen lock method.
3 Tap the Fingerprint unlock switch to activate it.
4 On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.

Samsung Pass

Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information.

• The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature.
• Registered biometric data is only saved to your device and is not synced with other devices or servers.

Registering Samsung Pass

Before using Samsung Pass, register your biometric data to Samsung Pass.

On the Settings screen, tap Biometrics and security → Samsung Pass. Follow the on-screen instructions to complete the setup.

Verifying the Samsung account password

You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store.

On the Samsung Pass main screen, tap Settings Account and syncing, and then tap the Verify with Samsung Pass switch to activate it.

Using Samsung Pass to sign in to websites

You can use Samsung Pass to easily sign in to websites that support ID and password autofill.

1 On the sign-in page of the website, enter your ID and password, and then tap the website's sign-in button.
2 When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.

Using Samsung Pass to sign in to apps

You can use Samsung Pass to easily sign in to apps that support ID and password autofill.

1 On the sign-in page of the app, enter your ID and password, and then tap the app's sign-in button.
2 When a pop-up window asking whether you want to save the sign-in information appears, tap Save.

Managing sign-in information

View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information.

1 On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list.
2 Tap Edit and modify your ID, password, and the website's or app's name.

To delete your sign-in information, tap Delete.

Using Samsung Pass with websites and apps

When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass.

To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.

• Available websites and apps may vary depending on the service provider or model.
- Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass.

Entering your personal information automatically

You can use Samsung Pass to easily enter your personal information, such as your address or payment card information, on apps that support autofill.

1 On the Samsung Pass main screen, select an option under Private info.
2 Enter the information and tap Save.

You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps.

Deleting your Samsung Pass data

You can delete your biometric data, sign-in information, and app data registered to Samsung Pass.

On the Samsung Pass main screen, tap Settings See all devices using Samsung Pass Leave Samsung Pass.

• Your Samsung account will remain active.
• The Samsung Pass data on other devices signed in to your Samsung account will also be deleted.

Secure Folder

Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location.

Setting up Secure Folder

1 Launch the Settings app and tap Biometrics and security → Secure Folder.
2 Follow the on-screen instructions to complete the setup.

The Secure Folder screen will appear and the Secure Folder app icon (☐) will be added to the Apps screen.

To change the name or icon colour of Secure Folder, tap:→ Customise.

• When you launch the Secure Folder app, you must unlock the app using your preset lock method.
• If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.

Setting an auto lock condition for Secure Folder

1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder.
2 Select a lock option.

To manually lock your Secure Folder, tap:→ Lock and exit.

Moving content to Secure Folder

Move content, such as photos and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder.

1 Launch the Secure Folder app and tap Add files.
2 Tap Images, tick images to move, and then tap Done.
3 Tap Move.

The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy.

The method for moving content may vary depending on the content type.

Moving content from Secure Folder

Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage.

1 Launch the Secure Folder app and tap Gallery.
2 Select an image and tap Move out of Secure Folder.

The selected items will be moved to Gallery in the default storage.

Adding apps

Add an app to use in Secure Folder.

1 Launch the Secure Folder app and tap Add apps.
2 Tick one or more apps installed on the device and tap Add.

Removing apps from Secure Folder

Tap and hold an app to delete, and tap Uninstall.

Adding accounts

Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.

1 Launch the Secure Folder app and tap Settings Accounts Add account.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder

You can hide the Secure Folder shortcut from the Apps screen.

Launch the Secure Folder app, tap Settings, and then tap the Show icon on Apps screen switch to deactivate it.

Alternatively, open the notification panel, swipe downwards, and then tap 🔒 (Secure Folder) to deactivate the feature.

If you want to show the Secure Folder again, launch the Settings app, tap Biometrics and security → Secure Folder, and then tap the Show icon on Apps screen switch to activate it.

Backing up and restoring Secure Folder

Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later.

Launch the Secure Folder app and tap Settings Backup and restore.

Uninstalling Secure Folder

You can uninstall Secure Folder, including the content and apps in it.

Launch the Secure Folder app and tap Settings More settings Uninstall.

To back up content before uninstalling Secure Folder, tickMove media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch theMy Files app and tap Internal storage → Secure Folder.

Notes saved in Samsung Notes will not be backed up.

Accounts and backup

Sign in to accounts, such as your Google account.

On the Settings screen, tap Accounts and backup.

• Accounts: Add your Google account and other accounts to sync with.
- Backup and restore: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google account to back up or restore data.
- Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data. Refer to Samsung Cloud for more information.

Regularly back up your data to a safe location, such as a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.

Samsung Cloud

Sync your device's data with Samsung Cloud and view the data you have synced in each app. You can also back up your device's data to Samsung Cloud and restore it later.

Syncing data

You can sync data saved in your device with Samsung Cloud and access it from other devices.

1 On the Settings screen, tap Accounts and backup → Samsung Cloud.

2 Tap:→ Settings → Sync and auto backup settings → Sync.

3 Tap the switches next to the items you want to sync with.

When you connect your Samsung account and Microsoft account, you can sync images and videos with Microsoft OneDrive.

Backing up data

You can back up your device's data to Samsung Cloud.

1 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up data.
2 Tick items you want to back up and tap Back up.

3 Tap Done.

• Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up data.
• To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data → , and then select a device you want.

Restoring data

You can restore your backup data from Samsung Cloud to your device.

1 On the Settings screen, tap Accounts and backup → Samsung Cloud.
2 Tap Restore data → and select a device you want.
3 Tick items you want to restore and tap Restore.

Google

Configure settings for some features provided by Google.

On the Settings screen, tap Google.

Advanced features

Options

Activate advanced features and change the settings that control them.

On the Settings screen, tap Advanced features.

• Call & text on other devices: Use your device's calling and messaging features on other devices signed in to your Samsung account.
• Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.

This feature is only available in apps that support the Multi window feature.

- Screenshots: Change the settings for screenshots.

• Direct share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.
• Reduce animations: Set the device to reduce the screen effects of certain actions, such as opening or closing apps.
• Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information.
• One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand.
• Video enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours.

This feature may not be available in some apps.

- Send SOS messages: Set the device to send help messages by pressing the Power key several times.

Some features may not be available depending on the service provider or model.

Motions and gestures

Activate the motion feature and configure settings.

On the Settings screen, tap Advanced features → Motions and gestures.

• Smart stay: Set the device to prevent the display from turning off while you are looking at it.
• Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.

This feature may not work if the screen is turned on or the device is not on a flat surface.

- Easy mute: Set the device to mute incoming calls or alarms by using palm motions or facing the device's screen downwards.

- Direct call: Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details.

- Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint.

- Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery.

It is not possible to capture a screenshot while using some apps and features.

- Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app.

Digital Wellbeing and parental controls

View the daily usage history of your device. You can also limit usage time or change the notification settings for each app.

On the Settings screen, tap Digital Wellbeing and parental controls

Setting timers for apps

You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.

1 On the Settings screen, tap Digital Wellbeing and parental controls → App timers.
2 Tap No timer next the app you want and set the time.

Activating wind down mode

You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed.

1 On the Settings screen, tap Digital Wellbeing and parental controls → Wind Down.
2 To set the schedule to activate wind down mode, tap Turn on as scheduled, tap the switch to activate it, and then set the days and time.

Device care

Introduction

The device care feature provides an overview of the status of your device's battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger.

Optimising your device

On the Settings screen, tap Device care → Optimise now.

The quick optimisation feature improves device performance through the following actions.

• Closing apps running in the background.
  • Managing abnormal battery usage.
  • Scanning for crashed apps and malware.

Using the auto optimisation feature

You can set the device to perform auto optimisation when your device is not in use. Tap:→ Advanced → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time.

Battery

Check the remaining battery power and time to use the device.

On the Settings screen, tap Device care → Battery.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Power mode

Select a power mode that suits your device usage purposes.

Tap Power mode and select an option.

• Optimised: Optimised for a balance between the device's performance and battery usage.
• Medium power saving: Activate power saving mode to extend the battery's usage time.
• Maximum power saving: In maximum power saving mode, the device decreases battery consumption by activating dark mode and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

You can set the device to charge the battery more quickly. TapCharging and tap the Fast charging switch to activate it.

Managing battery usage for each app

You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. Tap Battery usage, select apps from the apps list, and then tap the Put app to sleep switch to activate the feature.

Storage

Check the status of the used and available memory.

On the Settings screen, tap Device care → Storage.

- The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.

- You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

Managing the memory

To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.

Memory

On the Settings screen, tap Device care → Memory.

To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

Security

Check the device's security status. This feature scans your device for malware.

On the Settings screen, tap Device care → Security → Scan phone.

Apps

Manage the device's apps and change their settings. You can view the apps' usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.

On the Settings screen, tap Apps.

General management

Customise your device's system settings or reset the device.

On the Settings screen, tap General management.

• Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information.
• Date and time: Access and alter the settings to control how the device displays the time and date.

If the battery remains fully discharged or removed from the device, the time and date is reset.

- Contact us: Ask questions or view frequently asked questions.

- Reset: Reset your device's settings or perform a factory data reset.

Adding device languages

You can add languages to use on your device.

1 On the Settings screen, tap General management → Language and input → Language → Add language.

To view all the languages that can be added, tap All languages.

2 Select a language to add.
3 To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.

The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.

Accessibility

Configure various settings to improve accessibility to the device.

On the Settings screen, tap Accessibility.

• Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial.
• Visibility enhancements: Customise the settings to improve accessibility for visually impaired users.
• Hearing enhancements: Customise the settings to improve accessibility for users with hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed services: View accessibility services installed on the device.
• About Accessibility: View the Accessibility information.

Software update

Update your device's software via the firmware over-the-air (FOTA) service. You can also schedule software updates.

On the Settings screen, tap Software update.

If emergency software updates are released for your device's security and to block new types of security threats, they will be installed automatically without your agreement.

• Download and install: Check for and install updates manually.
• Last update: View information about the last software update.

- Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.

Security updates information

Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com.

The website supports only some languages.

About phone

Access your device's information.

On the Settings screen, tap About phone.

To change your device's name, tapEdit.

• Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
• Legal information: View legal information related to the device, such as safety information and the open source licence.
• Software information: View the device's software information, such as its operating system version and firmware version.
• Battery information: View the device's battery status and information.

Appendix

Troubleshooting

Before contacting your Samsung ESN support team, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

• Password: When the device lock feature is enabled, you must enter the password you set for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

• When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

• When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.
• The battery may not be inserted properly. Insert the battery again.
• Wipe both gold-coloured contacts and insert the battery again.

The touchscreen responds slowly or improperly

• If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, contact your Samsung ESN support team.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact your Samsung ESN support team.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

Calls are not connected

• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
  • If using an earphone, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

• Ensure that you are not blocking the device's internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider's base station. Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to issues with the service provider's network.

The battery does not charge properly (For Samsung-approved chargers)

• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

The battery depletes faster than when first purchased

• When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

• Charge the battery.
  • Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these tips, contact your Samsung ESN support team.

Photo quality is poorer than the preview

• The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

• Free some memory by transferring files to a computer or deleting files from your device.
- Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.
- Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit the Samsung website.

• Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
• On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
• On your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset.

If the tips above do not solve the problem, contact your Samsung ESN support team.

A connection is not established when you connect the device to a computer

• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

A small gap appears around the outside of the device case

• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
  • Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device's storage

Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.

The screen brightness adjustment bar does not appear on the notification panel

Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap:→ Quick panel layout and tap the Show brightness on top switch to activate it.

Copyright

Copyright © 2021 Samsung Electronics Co., Ltd.

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.

Trademarks

• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd.
• Bluetooth ^ is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.