EC1749 - Iron Hanseatic - Free user manual and instructions

Product Type	Steam generator iron
Brand	Hanseatic
Model	EC1749
Order Number	854896
Supply Voltage	220-240 V~, 50/60 Hz
Power Consumption	2000-2400 W
Protection Class	I
Water Tank Capacity	1.2 L
Steam Pressure	3.5 bar
Weight (without water)	3.5 kg
Heat Settings	3 levels: silk/nylon, wool, cotton/linen
Steam Pressure Settings	Low, Medium, High
Anti-Limescale Cartridge	Yes, replaceable (order no. 594877)
Auto Shut-Off	After 10 minutes of inactivity
Vertical Steaming	Yes
Dry Ironing	Yes
Cable Storage	Yes, with cable guide
Accessories Included	Anti-limescale cartridge, user manual
Maintenance	Clean soleplate with damp cloth; empty water tank after use
Intended Use	Private household, not commercial

Frequently Asked Questions - EC1749 Hanseatic

How do I set the temperature for different fabrics?

What should I do if no steam comes out?

How do I refill the water tank during use?

How often should I replace the anti-limescale cartridge?

Can I use tap water?

Why does the iron leave limescale deposits?

How do I clean the soleplate?

What does the auto shut-off feature do?

How do I store the iron after use?

Is the iron suitable for all fabrics?

USER MANUAL EC1749 Hanseatic

Line drawing of a steam iron with control panel and power cord (no text or symbols)

Gebrauchsanleitung

Dampfbügelstation

Inhaltsverzeichnis

Line drawing of a steam iron with control panel and base device (no text or symbols)

Lieferumfang

Line drawing of a steam iron with control panel and power cord (no text or symbols)

User manual

Manual version:

93418_EN_20210419

Article no.: 854896

Reproduction, even of excerpts,

is not permitted!

Steam generator iron

Table of contents

Please read through the safety instructions and user manual carefully before using the appliance. This is the only way you can use all the functions reliably and reliably.

Be absolutely sure to also observe the national regulations in your country, which are also valid in addition to the regulations specified in this user manual.

Keep all safety notices and instructions for future reference. Give all safety notices and instructions to the next user of the appliance.

Explanation of terms/symbols ..... EN-3

Safety EN-3

Intended use..... EN-3

Safety notices.... EN-3

Delivery ...... EN-7

Package contents ..... EN-7

Check the delivery ..... EN-7

Operating controls and

appliance parts ..... EN-8

Operation ...... EN-9

Preparing the steam generator iron. EN-9

Preparing the anti-limescale

cartridge EN-9

Filling the water tank ..... EN-9

Switching on the steam generator iron.... EN-10

Removing manufacturing residue. EN-10

Adjusting the heat setting ..... EN-10

Dry ironing .....EN-11

Steam ironing....EN-11

Refilling the water tank during use . .EN-11

Refreshing textiles ..... EN-12

Switching off the steam generator iron.... EN-12

Winding the steam pipe and mains cord.... EN-12

Tips for ironing correctly ..... EN-13

Basic tips EN-13

Fabrics and temperatures ..... EN-13

Ironing inside-out or right-side-out. EN-13

Blouses and shirts ..... EN-14

Trousers ..... EN-14

Cleaning and maintenance ..... EN-15

Cleaning the steam generator iron EN-15

Emptying the water tank ..... EN-15

Replacing the anti-limescale cartridge. EN-15

Troubleshooting table ..... EN-17

Service EN-18

General customer service ..... EN-18

Spare parts ...... EN-18

Environmental protection/disposal . . EN-19

Our contribution to the protection of the ozone layer.... EN-19

Waste prevention EN-19

Disposing of old electrical devices in an environmentally-friendly manner.... EN-19

Technical specifications ..... EN-20

Explanation of terms/symbols

The following symbols can be found in this user manual.

WARNING

This symbol indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

CAUTION

This symbol indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

NOTICE

This symbol warns against possible damage to property.

This symbol refers to useful additional information.

Textiles with this symbol may not be ironed.

Safety

Intended use

The appliance is intended for ironing items of clothing and other fabrics and textiles.

It is designed for private domestic use and is not suitable for commercial or multi-use (e.g.: use by several families in an apartment building).

No technical changes may be made to the device.

Use the appliance exclusively as described in this user manual. Any other use is deemed improper and may result in damage to property or even personal injury.

The manufacturer accepts no liability for damage caused by improper use.

Safety notices

In this chapter you will find general safety notices which you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters on operation, cleaning, etc.

Risks for certain groups of persons

CAUTION

Danger to children and people with impaired physical, sensory or mental abilities!

■ This appliance may be used by children aged eight years and over as well as persons with impaired physical, sensory or mental capacities or those lacking experience and knowledge if they are supervised or have been instructed in how to safely use the appliance, and have understood the risks associated with operating it.
■ During switching on and cooling, the iron and mains cord must be kept out of reach of children under the age of eight.

Additional precautionary measures apply to children of all ages.

■ Do not allow children to play with the packaging fi Im. They may get caught in it or suffocate.
■ Prevent children from pulling small parts from the device or taking them out of the accessory bag and putting them in their mouths. There is a risk of choking/suffocation.
■ Children must not play with the appliance or have access to it when left unattended.
■ Cleaning and maintenance may not be performed by children without supervision.

Risks when handling household electrical appliances

WARNING!

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Only use the appliance indoors. Do not use in wet rooms or in the rain.
- Do not start up or continue to operate the appliance if it is visibly damaged, e.g. if the connection cable is defective or makes unusual sounds. In these cases, you should pull the mains plug out of the socket or switch off/unscrew the fuse and have the appliance repaired (see chapter “Service”).

■ Check the appliance regularly for damage.

■ The appliance corresponds to protection class I and may only be connected to a plug with a protective conductor that has been properly installed.

Ensure that the voltage is correct when connecting it. More detailed information about this can be found on the type plate.

■ We recommend using a pulsating-sensitive RCD (residual current device).
- Keep the appliance, the mains plug and the mains cord away from open flames and hot surfaces. The insulation of the mains cord can melt.
■ Do not kink or pinch the mains cord or lay it over sharp edges.
■ Never pull the mains plug out of the socket by the mains cord; always hold the mains plug itself.
■ Never touch the mains plug with wet hands.
■ Never immerse the mains cord or plug in water or any other liquids.
■ In the event of a fault, as well as before cleaning or maintenance, disconnect the mains plug from the socket and/or switch off or unscrew the fuse.
■ Do not put any objects in or through the housing openings and also make sure that children cannot insert any objects through them.
■ Never clean the appliance with a high-pressure cleaner or steam cleaner.
■ This appliance contains electrical and mechanical parts which are essential for protection against potential sources of danger. Only parts corresponding to the original appliance specifications may be used for repairs.
■ Investigations and repairs to the appliance may only be carried out by authorised specialists, such as our service department.

■ Unauthorised repairs to the appliance can cause property damage and personal injury, and invalidate liability and warranty claims. Never try to repair a defective or suspected defective appliance yourself.
■ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or qualified expert in order to avoid a hazard.

CAUTION!

Fire hazard!

Improper handling of the appliance can lead to fire.

■ Connect the appliance only to a properly installed and earthed electric socket. Do not connect to a multi-socket extension cable or a multi-socket plug.
■ Do not operate the appliance with an external timer or a separate remote control system.

NOTICE

Improper handling of the appliance may result in damage or explosions.

■ Do not use sharp objects to unpack the appliance.

When cleaning, please note:

■ Never use soap or any harsh, granular, soda-based, acid-based, solvent-based or abrasive cleaners. All-purpose cleaners with a neutral pH are recommended.
■ The surfaces can be damaged by unsuitable cleaning agents. Use care products only on the outer surfaces.

■ Use only soft cloths for cleaning.
■ Ensure that water does not enter the electrical components.

Risks when handling a steam iron

WARNING!

Risk of electric shock!

■ Always pull the mains plug out of the socket,
- when you are not using the appliance,
– before you refill or drain water,
– before you clean the appliance,
- if a malfunction occurs,
- if there is a storm with thunder and lightning.

■ The iron must not be used if it has been dropped and shows visible signs of damage or is leaking.

Risk of short circuit!

Any water that has seeped into the appliance may cause a short circuit or electrocution. It is then possible that you could injure yourself if you come into contact with the appliance.

■ Do not open or leave the water tank inlet open during operation.

CAUTION

Risk of burns!

The appliance will become very hot during operation. Touching hot components may cause serious burns!

■ Do not leave the appliance unsupervised and keep out of reach of children when plugged in and/or still hot.
■ Always remain attentive when ironing.

■ Make sure that there is no risk of other persons, especially children, or pets burning themselves on the appliance.
■ The appliance may only be used with the stand provided.
■ Always place the appliance upright on the stand.
■ Do not iron textiles while they are being worn.
■ Always iron on a solid, stable base and place the appliance on a solid, stable base to avoid the risk of falling.
■ If the iron is placed on the stand, make sure that the surface underneath the stand is stable.
■ Allow the appliance to cool completely before cleaning it or storing it away.

Risk of scalding!

Risk of burns through contact with hot steam.

■ Never turn the hot appliance so the hot soleplate is facing upwards, otherwise hot water may escape.
■ Do not use hot steam on clothing while it is being worn!
■ Avoid direct contact with the hot steam.
■ Do not point the steam at other persons or animals.

Fire hazard!

Flammable objects placed close to the appliance may ignite easily!

■ Do not place temperature-sensitive, fl ammable or combustible objects on or next to the appliance! If the appliance is switched on unintentionally they may deform or ignite.
- Keep fl ammable liquids and vapours away from the appliance.

■ Do not cover the appliance with blankets, cloths or similar, as these objects may become hot and catch fire.

Health hazard!

The water in the water tank is not suitable for drinking; it may be contaminated. Drinking the water may cause illness.

■ Never drink the water from the tank.

! NOTICE

Risk of damage!

An incorrect ironing temperature may damage textiles.

■ Do not exceed the appliance heat setting specified on the textile care label sewn onto the textile.
■ Use an intermediate layer when using the steam function with fi ne synthetic fi bre fabrics.

Misuse may damage the appliance.

■ Only fill the water tank with water. Never fill with other liquids e.g. descaling agent.
■ Do not iron over metal objects such as buttons, zips etc. Otherwise the soleplate could be scratched.
■ Switch-off the appliance before pulling the mains plug from the socket. Otherwise sparks may be produced.

Delivery

Line drawing of a steam iron with control panel and side-view photo of a small appliance (no text or symbols)

Package contents

• Steam generator iron with steam iron
• Anti-limescale cartridge for water decalcification
• User manual

Check the delivery

1. Take the appliance out of the packaging
2. Check that the delivery is complete.
3. Check whether the appliance was damaged during transit.
4. If the delivery is incomplete or the appliance has been damaged during transport, please contact our Service department (see page EN-18).

WARNING!

■ Do not operate the appliance if you notice damage caused in transit!

Operating controls and appliance parts

(1) Steam iron
(2) Steam pipe
(3) Temperature controller
(4) Heat setting mark
(5) Soleplate
(6) Thermal rest
(7) Rear support
(8) Mains cord
(9) Steam generator iron
(10) Cable guide
(11) Water tank
(12) Locking mechanism for the water tank

(13) Front support
(14) Steam button
(15) Indicator light
(16) Limescale light
(17) Water level light
(18) Light for high steam pressure
(19) Light for medium steam pressure
(20) Steam pressure button
(21) On/Off button
(22) Steam feature reset button
(23) Light for low steam pressure
(24) Anti-limescale cartridge

Operation

WARNING

Observe the safety notices each time before using the appliance!

Preparing the steam generator iron

1. Remove all packaging, film, etc. before first use.
2. Make sure that the soleplate (5) is clean and dry.
3. Place the steam generator iron (9) on a stable and level surface.

Preparing the anti-limescale cartridge

Before using the anti-limescale cartridge for the first time, it must be immersed in tap water for half an hour.

1. Push the locking mechanism (12) on the top of the water tank handle (11) and pull the water tank out.
2. Pull out the anti-limescale cartridge (24).

1. Leave the anti-limescale cartridge in tap water for half an hour.
2. Take the anti-limescale cartridge out of the water and put it back in the steam generator iron (9).

Filling the water tank

WARNING

Risk of short circuit!

Any water that has seeped into the appliance may cause a short circuit or electrocution. It is then possible that you could injure yourself if you come into contact with the appliance.

■ Do not open or leave the water tank inlet open during operation.

1. Push the locking mechanism (12) on the top of the water tank handle (11) and pull the water tank out.
2. Open the tank cap (25).

1. Fill the water tank up to the MAX mark with cold, clean tap water.

1. Close the tank cap.
2. Insert the water tank into the steam generator iron (9).

Switching on the steam generator iron

1. Insert the mains plug into a properly installed socket.
   A beep will sound.
2. To switch on the steam generator iron (9), press the On/Off button (21).
   A beep will sound. The indicator light (15) on the control panel turns on and the light for the low steam pressure (23) flashes.
   The following sounds are made by the steam heater and indicate that water is being heated. This process takes a few seconds.

Removing manufacturing residue

Before using the steam iron generator to iron your garments, you should iron a dispensable textile to remove all manufacturing residues from the steam iron.

1. Turn the temperature controller (3) to the highest setting.

Once the highest temperature is reached, the light in the heat setting mark (4) will go out.

1. Iron a soft textile for a few minutes to iron out any manufacturing residue from the soleplate (5).

The steam iron (1) may develop an odour during initial use. The odour will disappear shortly.

Adjusting the heat setting

! NOTICE

An incorrect ironing temperature may damage textiles.

■ Do not set the steam iron temperature any higher than indicated on the care label sewn onto the textile.

The steam iron has three heat settings that are suitable for different textiles. You can also set the temperature controller so that the heat setting mark is positioned between two heat settings.

Heat setting	Textiles
	Silk, acetate, acrylic, nylon, polyester, rayon
	Wool
	Cotton, linen

- Adjust the heat setting by turning the temperature controller (3).

The heating setting mark (4) shows which heat setting is selected. When the steam iron (1) heats up again to maintain the desired temperature, the heat setting mark turns back on. If you set a higher temperature, the heat setting mark lights up to indicate that the steam iron is heating up again.

As the steam iron heats up faster than it cools down, you should always iron garments requiring a low heat setting first.

Dry ironing

CAUTION

Risk of scalding!

Risk of burns through contact with hot steam.

■ Never turn the hot steam iron so that the hot soleplate is facing upwards, otherwise hot water may escape.

1. Place the steam iron (1) on the thermal rest (6).
2. To switch on the steam generator iron (9), press the On/Off button (21).
   A beep will sound. The indicator light (15) on the control panel turns on and the light for the low steam pressure (23) flashes.
3. Turn the temperature controller (3) to the desired setting.
   Once the desired temperature is reached, the heat setting mark (4) will go out and you can start dry ironing.

Steam ironing

CAUTION

Risk of scalding!

Risk of burns through contact with hot steam.

■ Never turn the hot steam iron so that the hot soleplate is facing upwards, otherwise hot water may escape.
■ Do not use hot steam on clothing while it is being worn!
■ Avoid direct contact with the hot steam.
■ Do not point the steam at other persons or animals.

1. Place the steam iron (1) on the thermal rest (6).
2. Make sure that there is enough water in the water tank (11).
3. To switch on the steam generator iron (9), press the On/Off button (21).
   A beep will sound. The indicator light (15) on the control panel turns on and the light for the low steam pressure (23) flashes.
4. Turn the temperature controller (3) until the heat setting mark (4) points towards the steam iron area. Once the temperature is reached, the heat setting mark will go out.
5. To set the desired steam pressure, press the steam pressure button (20) repeatedly until the light for the desired steam pressure flashes on the display. When the light for the desired steam pressure lights up constantly, the water is hot enough and you can start steam ironing.
6. To iron the textile with steam, press and hold the steam button (14).
   After a few seconds, the steam is directed through the steam pipe (2) into the steam iron (1).

Refilling the water tank during use

If there is not enough water in the water tank during steam ironing, the water level light (17) flashes, two beeps sound and the steam ironing feature is deactivated.

1. Push the locking mechanism (12) on the top of the water tank handle (11) and pull the water tank out.
2. Open the tank cap (25).
3. Fill the water tank up to the MAX mark with cold, clean tap water.
4. Close the tank cap.
5. Insert the water tank into the steam generator iron (9).
6. To reactivate the steam ironing feature, press the steam feature reset button (22).

Refreshing textiles

1. Hang up the garments that you would like to smooth and refresh e.g. on a clothes hanger.
2. Hold the steam iron (1) vertically at least one metre away from the garment.
3. To spray steam from the soleplate (5), press the steam button (14).
4. Repeat the process for tough creases.

Switching off the steam generator iron

1. To switch off the steam generator iron (9), press and hold the On/Off button (21) for around three seconds.
   You will hear a beep and all lights will go out.
   The steam generator iron is switched off.
2. Disconnect the mains plug from the socket.
3. Allow all components of the steam generator iron to cool down completely before you store the steam generator iron away.

If the steam iron is on the thermal rest (6) and the steam ironing feature is not used for 10 minutes, the steam generator iron switches off automatically.

Winding the steam pipe and mains cord

If you are no longer using the steam generator iron and you would like to store it away, you can wind the steam pipe and the mains cord around the steam generator.

1. Pull the cable guide (10) out so it protrudes approximately 1.5 cm from the steam generator iron (9).
2. Wind the mains cord (8) anti-clockwise around the channel around the base of the steam generator iron.
3. Also wind the steam pipe (2) around the channel around the base of the steam generator iron.
4. Fix the mains plug, the mains cord and the steam pipe by pushing in the cable guide again.

You can now store the steam generator iron away.

Tips for ironing correctly

Basic tips

• Take the laundry off the clothes line while it is still damp or set your clothes dryer to "iron dry".
• Smooth down the laundry and iron it quickly.
• Do not set the appliance temperature any higher than indicated on the care label sewn onto the textile. Check whether the ironing temperature is suitable by testing the iron on a concealed part of the garment. This ensures you do not immediately ruin the garment if the temperature setting is too high.
• As the steam appliance heats up faster than it cools down, you should always iron garments to be ironed at temperature setting 1 first.
• For blouses, shirts, trousers and dresses, iron the hard-to-reach areas on both sides first:
• button facing,
• cuffs,
• collar,
• pockets.
  – Always iron the large areas last.
  – Iron evenly and not too quickly. Hectic strokes when ironing will push the fabric together somewhat and may produce more new wrinkles than the wrinkles you have ironed out.
• Do not hold the appliance still in one place. Keep the appliance constantly moving across the garment.
• Hang the ironed garments on a clothes hanger or clothes line before you hang them in the closet. Laundry that has just been ironed wrinkles easily and should therefore cool off.
• Never iron directly over metal appliqués, buttons or zips on the clothing. You may damage the soleplate.

Fabrics and temperatures

– Always observe the information on the care labels of the textiles to be ironed. Certain materials such as fabrics containing synthetic fibres, silk and wool may not be ironed at all or only at low temperatures.
- If a garment is composed of different textiles, always use the lowest corresponding temperature level.
- Keep in mind that the sensitivity of some textiles may be altered by chemical modifications such as a finish or impregnation.

Iron wool garments with steam. We recommend using the maximum temperature setting and placing a towel underneath and on top of the garment to prevent direct contact with the iron.

Textiles with this symbol may not be ironed.

Ironing inside-out or right-side-out

• If you would like a shiny textile surface (e.g. table cloths), iron the textile right-side-out. If you do not want a shiny surface, iron the textile inside-out.
  – Ironing textiles such as silk will quickly produce a shiny effect. To avoid this effect, you should always iron them inside-out.
• Only iron dark and sensitive fabrics inside-out. Or place a towel between the soleplate and the section of fabric to be ironed.
• Particularly with velvet and corduroy, always place a towel between the soleplate and textile as direct ironing will produce shiny areas.
• Appliqués and embroidery look especially good if you begin by ironing these right-side-out on a soft surface and then inside-out.

Blouses and shirts

Wide ironing boards are ideal for ironing blouses and shirts.

– Iron in the following sequence:

• yoke and collar inside-out,
• yoke and collar right-side-out,
  – button facing and buttonhole facing inside-out.
  – cuffs inside-out first,
  – cuffs right-side-out,
  – front of the sleeves,
  – back of the sleeves,
• front,
• back.

- For the front:

Lay the garment on the ironing board so that the tip of the ironing board is up against the yoke. Iron across the entire length of the first half and then the second half of the front.

– A sleeve board is very helpful when ironing blouses and shirts. This will help you to also smooth hard-to-reach areas.
- Then hang the garment on a clothes hanger to let it dry off.

Trousers

– Iron trouser pockets and the waistband, first inside-out and then right-side-out.
– Pull the top part of the trousers over the ironing board and iron from both sides.
- If the trousers are supposed to have a crease, place the left trouser leg on the ironing board so that both side seams are directly on top of one another. In the process, pay attention to existing creases.
- First iron the inside of the trouser leg, then the outside.
- Repeat the steps with the right trouser leg.
– Hang the trousers on a clothes hanger to dry them off.
- Use shots of steam to smooth any new wrinkles that are created.

Cleaning and maintenance

Cleaning the steam generator iron

WARNING

Risk of burns!

The appliance will become hot during operation. If you touch parts which are hot, you could burn yourself on them!

■ Before cleaning, always pull the mains plug out of the socket.
■ Allow the appliance to cool off completely before beginning to clean it.

NOTICE

Cleaning the appliance incorrectly may cause damage!

Hard objects may scratch the soleplate.

■ Do not use any solvent-based, abrasive or scouring cleaners or cleaning utensils (scouring pads, etc.). These could scratch the surfaces.
■ Do not use a steam cleaner or high-pressure cleaner to clean the appliance.
■ Thoroughly dry all parts after cleaning.

1. Wipe the steam iron (1), the soleplate (5) and the steam generator iron (9) clean with a soft, damp cloth.
2. Remove water droplets on the steam generator iron and on the thermal rest (6) with a soft, dry cloth.
   3.

Emptying the water tank

1. Push the locking mechanism (12) on the top of the water tank handle (11) and pull the water tank out.
2. Open the tank cap (25).

1. Pour the water out of the water tank.
2. Close the tank cap.
3. Insert the water tank into the steam generator iron (9).

Replacing the anti-limescale cartridge

To reduce limescale deposits, we recommend changing the anti-limescale cartridge regularly.

Water hardness	Replacement cycle
Hard After 20 water tank refills
Medium After 40 water tank refills
Soft After 60 water tank refills

1. Push the locking mechanism (12) on the top of the water tank handle (11) and pull the water tank out.
2. Pull out the old anti-limescale cartridge (24).

1. Leave the new anti-limescale cartridge in tap water for half an hour.
2. Take the new anti-limescale cartridge out of the water and put it back in the steam generator iron (9).

Troubleshooting table

Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a defect in the appliance. For this reason, check the tables to see if you can correct the malfunction.

WARNING

Risk of electric shock in case of improper repair!

Never try to repair a defective or suspected defective appliance yourself. You can put your own and future users' lives in danger. Only authorised specialists are allowed to carry out this repair work.

Problem Possible cause Solutions, tips
The mains plug is connected but the soleplate (5) is cold.	The socket has no power. Check the fuse. Use another socket.
	The temperature is set to the lowest setting.	Select a higher temperature.
No steam is emitted from the soleplate.	Not enough water in the water tank.	Fill the water tank up to the “MAX” mark.
	The temperature is set too low. Select the highest heat setting.
The steam shot button (14) is not working.	Not enough water in the water tank.	Refill the water tank (see "Intended use" on page EN-3)
	The temperature is set too low. Select a higher heat setting.
	The function is being used for the first time.	Push the steam shot button several times in a row until steam is emitted.
The ironing result is poor. The heat setting is incorrect. Use the heat setting required for the material to be ironed.
The garment has discoloured. The temperature setting was too high.		Ensure that the heat setting corresponds to the specifications on the care label. Test an inconspicuous area on the inside seam.
Limescale/impurities are escaping from the holes in the soleplate.	You have filled the water tank with very hard water.	Use the self-clean feature

Service

Please note!

You are responsible for the condition of the appliance and its proper use in the household.

Damage resulting from non-compliance with this manual cannot be recognised.

In order for us to help you quickly, please tell us:

Name of appliance Model Order number
hanseatic steam generator iron EC1749 854896
Accessories: 2× anti-limescale cartridges 594877

General customer service

Please contact your mail order company's product advice centre if you have questions, complaints or accessory orders.

Spare parts

Customers in Germany

– Please contact the company Hermes Fulfilment GmbH:

Tel. [phone]

Monday–Thursday 8 a.m.–3 p.m., Friday 8 a.m.–2 p.m.

Customers in Austria

- Please contact your mail order company's customer service centre or product advice centre.

Environmental protection/disposal

Our contribution to the protection of the ozone layer

Our packaging is made of environmentally-friendly, recyclable materials:

– Outer packaging made of cardboard
– Moulded parts made of foamed, CFC-free polystyrene (PS)
– Films and bags made of polyethylene (PE)
– Tension bands made of polypropylene (PP)
- Saving energy also protects against excessive global warming. Your new appliance uses little energy due to its environmentally friendly insulation and technology.

If you would like to dispose of the packaging, please dispose of it in an environmentally friendly way.

Waste prevention

According to the provisions of Directive 2008/98/EC, waste prevention measures always take priority over waste management.

For electrical and electronic devices, waste prevention measures include extending the lifespan of defective devices through repair and reselling used working appliances instead of disposing of them.

Please help us reduce waste and contact our customer service if your product is faulty.

More information can be found in the brochure 'Waste Prevention Programme - of the German Government with the Involvement of the Federal Länder'.

Disposing of old electrical devices in an environmentally-friendly manner

Electrical appliances contain harmful substances as well as valuable resources.

Every consumer is therefore required by law to dispose of old electrical appliances at an authorised collection or return point. They will thus be made available for environmentally-sound, resource-saving recycling.

You can dispose of old electrical appliances free of charge at your local recycling centre.

Contact your dealer directly for more information about this topic.

Technical specifications

Manufacturer hanseatic
Name of appliance Steam generator iron
Model EC1749
Order number 854896
Supply voltage in V~ / 50/60 Hz 220–240
Output in W 2000–2400
Protection class I
Water tank capacity in I 1.2
Water pressure in bar 3.5
Weight in kg (without water) 3.5