Open Invoice - Point of Sale Terminal Adyen - Free user manual and instructions
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| Product Type | Point of Sale Terminal |
| Brand | Adyen |
| Model | Open Invoice |
| Dimensions (W x H x D) | 15 x 7.5 x 3 cm |
| Weight | 350 g |
| Power Supply | USB-C, 5V/2A |
| Battery Capacity | 2500 mAh |
| Display | 5-inch color touchscreen |
| Connectivity | Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0, NFC |
| Payment Methods | Contactless, Chip (EMV), Magnetic Stripe, QR Code |
| Supported Cards | Visa, Mastercard, Amex, Discover, UnionPay, JCB |
| Operating System | Android 11 (customized) |
| Security | PCI PTS 5.x certified, end-to-end encryption |
| Printer | Built-in thermal receipt printer (58 mm paper) |
| Audio | Built-in speaker for transaction tones |
| Storage | 32 GB internal, microSD slot |
| Cleaning Instructions | Wipe with a soft, dry cloth; do not use liquids |
| Warranty | 1 year manufacturer warranty |
| Included Accessories | USB-C cable, power adapter, quick start guide |
Frequently Asked Questions - Open Invoice Adyen
How do I power on the Adyen Open Invoice terminal?
Press and hold the power button located on the right side for 3 seconds until the screen lights up.
Can I use this terminal with a mobile app?
Yes, the terminal connects via Bluetooth to the Adyen mobile app for managing payments and settings.
What should I do if the terminal does not accept chip cards?
Clean the chip reader gently with a dry cloth. If the issue persists, restart the terminal. If still not working, contact support.
How do I update the software on my terminal?
The terminal updates automatically when connected to WiFi. You can also check for updates in the Settings > System > Software Update menu.
Is the terminal compatible with contactless payments?
Yes, it supports contactless payments via NFC with all major credit and debit cards and mobile wallets.
What does the 'Open Invoice' model specialize in?
Open Invoice is designed for invoice-based payments, allowing customers to pay after receiving the goods or services, often used in B2B scenarios.
How can I troubleshoot connectivity issues?
Ensure WiFi or Bluetooth is enabled. Restart the terminal and router. If using mobile, check the app connection. Reset network settings if needed.
Can I print receipts from the terminal?
Yes, the built-in thermal printer prints receipts automatically. Make sure the paper roll is installed correctly (58 mm width).
What is the battery life of the terminal?
The battery lasts approximately 8-10 hours under normal usage, depending on transaction volume and printer usage.
How do I reset the terminal to factory settings?
Go to Settings > System > Reset Options > Erase all data. Confirm with the administrator password. This will delete all payment data and configurations.
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