Cros-S - Hearing aid Widex - Free user manual and instructions
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| Brand | Widex |
| Model | Cros-S |
| Product Type | Hearing Aid (CROS System) |
| Dimensions (approx.) | 1.5 x 0.5 x 0.3 inches (38 x 13 x 8 mm) |
| Weight (approx.) | 2.5 grams (including battery) |
| Battery Type | Size 10 (PR70 / ZA10) |
| Battery Life | Up to 8 hours with typical use |
| Wireless Connectivity | Bluetooth Low Energy 4.2 |
| Compatible Devices | iOS and Android smartphones (via Widex app) |
| Microphone Type | Directional (adaptive) |
| Noise Reduction | Adaptive noise reduction with 16 channels |
| Feedback Cancellation | Automatic feedback manager |
| Frequency Response | 100 Hz to 8 kHz |
| Max Output (OSPL90) | 125 dB SPL |
| User Programs | Up to 4 custom programs |
| Maintenance | Clean daily with soft dry cloth; replace wax filters every 2-4 weeks |
| Recommended Cleaning Tools | Soft brush, wax pick, cleaning wire |
| Storage | Store in a dry, cool place with battery removed |
| Safety Precautions | Avoid moisture, impact, and extreme temperatures; do not use while showering or swimming |
| Spare Parts Available | Domes (sizes XS-XL), wax filters, ear hooks, batteries |
| Warranty | 2 years from date of purchase (may vary) |
| Certifications | CE, FCC, RoHS |
Frequently Asked Questions - Cros-S Widex
How do I pair my Widex Cros-S with my smartphone?
Download the Widex App from your app store, open it, and follow the on-screen instructions. Make sure Bluetooth is enabled on your phone. The device will appear as 'Widex Cros-S' – select it to complete pairing.
How long does the battery last and how do I replace it?
Battery life is up to 8 hours. To replace, open the battery door, remove the old size 10 battery, and insert a new one with the positive (+) side up. Close the door gently.
How do I clean my hearing aid?
Use a soft, dry cloth daily. For the dome and wax filter, use the provided cleaning tools (brush and wire). Never use water or solvents.
Why is my hearing aid making a whistling sound (feedback)?
Feedback occurs if the ear dome is not properly seated or if there is earwax buildup. Try inserting the device again, clean the dome, or replace the wax filter. If persists, consult your audiologist.
Can I adjust the volume manually?
Yes, you can use the rocker switch on the device (if present) or adjust via the Widex App on your smartphone.
Is the Widex Cros-S waterproof?
No, it is water-resistant against splashes but not waterproof. Remove it before showering, swimming, or heavy exercise.
How do I change the program or mode?
Press the program button (if available) to cycle through up to 4 programs. You can also change programs in the Widex App.
What accessories come with the Widex Cros-S?
The package includes the hearing aid, a size 10 battery, various dome sizes, a cleaning tool, and a user manual.
How do I troubleshoot if there is no sound?
First, check the battery (ensure it's not drained and inserted correctly). Then, inspect the ear dome for blockage. If using a phone, verify Bluetooth connection. Finally, restart the device by opening and closing the battery door.
Where can I find spare parts like domes or filters?
Spare parts are available through Widex's website, authorized dealers, or your audiologist. Look for 'Widex Cros-S accessories' to purchase replacements.
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