WAM350 WAM350/EN - Loudspeaker SAMSUNG - Free user manual and instructions

Product Type	Wireless Audio Speaker (Multiroom)
Model	WAM350 / WAM350/EN
Dimensions (W x D x H)	9.8 x 5.7 x 4.5 inches (248.9 x 144.8 x 114.3 mm)
Weight	4.2 lbs (1.9 kg)
Power Requirements	AC 110-120 V ~ 50/60 Hz
Power Consumption	17 W
Network Connectivity	Ethernet (100BASE-TX), Wi-Fi (802.11 b/g/n), WPS
Bluetooth	Yes (A2DP support, SBC codec)
TV SoundConnect	Yes (compatible with select Samsung TVs from 2012)
Multiroom Support	Yes (via Samsung Multiroom App, up to multiple speakers)
App Control	Samsung Multiroom App (Android / iOS)
Audio Sources	Wi-Fi streaming, Bluetooth, TV SoundConnect, Internet radio, music services (e.g., Spotify, Pandora), DLNA, USB (via network)
Preset Stations (Internet Radio)	3 default presets (customizable via app)
Front Panel Controls	Touch: Internet Radio Preset, Bluetooth, TV SoundConnect, Volume slider, Mute
Rear Panel Connections	Ethernet (LAN), Service port, Power cord, SPK ADD, WPS/Wi-Fi SETUP button
Wall Mount Compatible	Yes (requires optional wall mount bracket, 1/4-20 thread)
Stand Included	Yes (allows vertical placement)
Accessories (Included)	Power cord, Stand, User manual
Accessories (Optional, Not Included)	HUB (WAM250), Wall mount bracket
Security (Wi-Fi)	WEP, WPA-PSK (TKIP), WPA2-PSK (AES), WPS (PBC/PIN)
Operating Temperature	41°F to 95°F (5°C to 35°C)
Operating Humidity	10% to 75%
Cleaning Instructions	Unplug power, wipe with a clean, dry, soft cloth (microfiber or cotton). Do not use alcohol, solvents, or abrasives.
Safety Certifications	FCC Part 15, IC RSS-210 (Canada), UL/CSA
Spare Parts / Repairability	No user-serviceable parts inside. Contact Samsung service center for repairs. Warranty: 1 year parts and labor (90 days commercial use).

Frequently Asked Questions - WAM350 WAM350/EN SAMSUNG

How do I connect the Samsung WAM350 to my Wi-Fi network?

You can connect via the Samsung Multiroom App. Download the app, follow the on-screen instructions. Alternatively, use WPS by pressing the WPS button on your router and then the WPS/Wi-Fi Setup button on the rear of the speaker for 1 second.

Can I pair the WAM350 with a Samsung TV?

Yes, using the TV SoundConnect function. Press the TV SoundConnect button on the top panel, enable 'Add New Device' on your TV's SoundConnect settings, and confirm pairing. Optimal distance is under 3.3 feet.

How do I reset the WAM350 speaker?

Press and hold both the Internet Radio Preset and Mute buttons for more than 5 seconds. The touch buttons will blink twice, then press and hold the Internet Radio Preset button for 5 seconds to reboot. All stored information will be erased.

What should I do if the speaker is not found by the app?

Ensure the speaker is powered on and the front LED is solid blue. Check that your phone is connected to the same Wi-Fi network. If using a Hub, verify the Hub is connected to the router. Try resetting the speaker or moving it closer to the router.

How can I play music from my phone via Bluetooth?

Press the Bluetooth button on the speaker. On your phone, enable Bluetooth, search for devices, and select '[Samsung]AllConnect'. If prompted, enter PIN 0000. You can then play music from your phone's music player.

Can I group multiple WAM350 speakers?

Yes, if you have multiple speakers connected to a Hub. In the Samsung Multiroom App, press the Group button, select the speakers you want to group, and then choose Done. All grouped speakers will play the same music.

How do I set up the speaker without a Hub?

In the app, select 'I don't have a Hub', then choose M3/M5/M7. You can connect via Ethernet, WPS, or Wi-Fi Setup (using the app to configure). Follow the on-screen instructions.

What is the sleep mode and how do I activate it?

Sleep mode conserves power when no music is playing. The speaker enters sleep mode after 15 minutes of inactivity. To manually activate sleep, press and hold the Mute button for more than 5 seconds.

How do I clean the Samsung WAM350?

Unplug the power cord. Use a clean, dry, soft cloth (microfiber or cotton) to wipe the exterior. Do not use alcohol, solvents, benzene, thinners, or abrasive cleaners. Avoid getting moisture into any openings.

What are the dimensions and weight of the WAM350?

The speaker measures 9.8 inches (W) x 5.7 inches (D) x 4.5 inches (H) and weighs 4.2 lbs (1.9 kg). It comes with a stand for vertical placement.

USER MANUAL WAM350 WAM350/EN SAMSUNG

Thank you for purchasing this Samsung product.

To receive more complete service,

please register your product at

www.samsung.com/register

Contents

UnderstAnding YoUr M3

Before you begin 6

Communication Basics ......6

Basic Connection 6

How you can enjoy your M3 7

getting stArted

Top Panel 8

Rear Panel....9

Accessories....10

Available Accessories (Not Included).... 10

Connecting the Stand....11

Sleep Mode....11

Installing on a wall....12

ConneCtions

Connecting M3 following the App guide 13

Connecting with a HUB (HUB not Included).... 13

Connecting the M3(s) to Your Network with a HUB (Not Included)....13

Connecting without a HUB (HUB not Included).... 16

Connecting the M3 to Your Network with a LAN Cable (For a Single M3) ......16

Connecting the M3 to Your Network via the WPS Method (For a Single M3)......18

Connecting the M3 to Your Network via the Wi-Fi Setup Method (For a Single M3) - For Android....20

Connecting the M3 to Your Network via the Wi-Fi Setup Method (For a Single M3) - For iOS 23

Connecting with the TV SoundConnect function....28

Disconnecting TV SoundConnect....29

Connecting the M3 to Bluetooth Devices.... 30

Disconnecting Bluetooth ....31

Adding an M3.... 32

Connecting M3 following the App guide....32

Adding an extra M3 to a HUB that is connected to an M3....36

Adding another M3 and Hub to a single M3 in use....37

Adding a HUB 39

Relocating the M3 39

FUnCtions

Installing the Samsung Multiroom App.... 40

Accessing the Samsung Multiroom App 40

Using the Samsung Multiroom App 41

Renaming a connected M3 41

Switching the input source 41

Changing the sort order of listed M3s 42

Grouping M3s....43

Listening to Surround Sound Using Several Audio Devices....44

Playing a Song....46

Sorting songs....47

Creating a Playlist....48

Listening to a radio station 50

Setting Presets....50

Setting the Default Radio Stations in Speaker Preset....52

Searching for a Radio Station....52

Playing music from content providers ....53

Playing music from the Amazon cloud player....53

Playing music from a selected device....53

Playing Media Content Saved in a PC....54

Samsung Link....54

Wireless Audio - Multiroom for Desktop....55

Using the Settings menu.... 57

Guide....57

Service....58

Speaker Settings....59

Clock 62

Support....63

Open Source Licenses....64

App Version....64

Reset your M3....65

Resetting the M3....65

Resetting the HUB (Not Included)....65

Appendix

Compatibility....66

Multiroom Music Experience (Group Play) 66

Troubleshooting 67

Open Source License Notice 69

Licences....69

Specifications 70

sAFetY inForMAtion

Regulatory Compliance Statements....71

Warning 71

FCC Statement: (for U.S.A) 71

IC Statement: (for Canada)....72

Important Safety Instructions....73

Safety precautions....74

Power Supply Precautions 74

Installation Precautions....74

Usage Precautions....75

Cleaning Precautions ....75

Additional Information....76

About the Network Connection....76

Compatible products....76

Copyright 76

Understanding Your M3

Before you begin

Communication Basics

graph LR
    A["Global Network"] <--> B["Router"]
    B <--> C["Mobile App Interface"]
    C --> D["Smartphone"]
    C --> E["Desktop"]
    C --> F["Smartphone"]

Wireless Router Samsung LinkInternet

1 Requirements: a Wireless Router, a Smart Device
2 The wireless router should be connected to the Internet.
3 The smart device should be connected to the router via a Wi-Fi connection.

Basic Connection

How you can enjoy your M3

• Stream music through Internet radio, music services, or from the cloud.
- Play music through a Wi-Fi connection from your smart device.
- Play music from your phone, PC, or smart devices via Bluetooth.
• Use the TV SoundConnect function to play sound from your Samsung TV.
- You can configure multiple M3s in a Multi-room set-up with Internet radio, music services, and Device.

- Note that Bluetooth and TV SoundConnect are not configured for Multi-room set-ups.

graph TD
    A["You can play music stored in your smart device with the Samsung Multiroom App."] --> B["Enable the Bluetooth function of your smart device and the [Samsung"]AllConnect will appear on the device list.]
    B --> C["You can listen to the sound from your Samsung TV through the M3 by using the TV SoundConnect function."]
    D["You can play music on devices connected to your local network using your App's Devices menu."] --> E["You can listen to the sound from your Samsung TV through the M3 by using the TV SoundConnect function."]
    F["You can play music on devices connected to your local network using your App's Devices menu."] --> G["You can listen to the sound from your Samsung TV through the M3 by using the TV SoundConnect function."]

NOTE

√ Depending on your region or manufacturer, supported streaming music services may differ.

Getting Started

Top Panel

1	Internet Radio Preset button	Press this button to listen to an Internet radio station.Each time you press this button, the M3 switches to the next default station, cycling through the 3 default stations.
2	Bluetooth button	Press this button to enable Bluetooth.
3	TV SoundConnect button	Press this button to enable TV SoundConnect.
4	Volume Control	Controls the volume level.Touch and drag softly with your finger to make adjustments.This will not work if you press with excessive force.
5	Mute button	Mutes the sound from this M3. Press again to restore the sound to the previous volume level.

NOTES

√ When you turn on the M3, touch buttons appear on its top panel.
√ Press and hold the ✗ Mute button for more than 5 seconds to place the M3 into Sleep Mode.
√ Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect and connect a new TV.
√ You can listen to a radio station by pressing the Internet Radio Preset button on the top panel of the M3. Each time you press this button, the M3 switches to the next default station, cycling through the 3 default stations.

1	SPK ADD button (Speaker Add)	Press this button to add an M3 to your network.
2	WPS/Wi-Fi SETUP button	Press this button to connect your M3 to your network using WPS or Wi-Fi setup.
3	Wall Mount	You can purchase a wall-mount to hang your M3 on the wall.(For more information, please refer to page 12.) Press here
4	SERVICE	For service only. Lets service technicians update the firmware of the M3.
5	ETHERNET	Lets you connect the M3 to your network using a LAN cable.
6	POWER	Connection for the M3's power cord.

NOTES

√ SPK ADD Button: Press for 1 second to pair your M3 with a HUB.
√ WPS / Wi-Fi SETUP Button:

- Press for 1 second to connect the M3 to your wireless router using WPS.

- Press and hold down for more than 5 seconds until you hear a fast, 3 note beep to connect the M3 to your network through your smart device using the Wi-Fi Setup method.

Accessories

Confirm you have the supplied accessories shown below.

3D rendering of a gray rectangular electronic device with a circular button on the side (no visible text or symbols)

Wireless Audio - Multiroom

M3

Power cord

(WAM350:3903-000910

WAM351:3903-000911)

Stand

(WAM350:AH96-03176A

WAM351:AH96-03176B)

User manual

(AH68-02747A)

Available Accessories (Not Included)

HUB: WAM250

NOTES

√ Information on available accessories and their release dates can be found on the Samsung website.
√ When purchasing an accessory, check whether it is compatible with the M3.
√ Use authentic Samsung accessories. Damage and problems caused by unauthorized accessories can void your warranty.

Connecting the Stand

Insert the stand into slot A of the M3.

• Tighten a screw at B.

3D rendering of a gray electronic device with a triangular top and side base (no text or symbols visible)

• The M3 can now be installed vertically.

Caution

√ Do not place the M3 on an unstable surface.

NOTES

√ Turning the product upright or laying it down in the middle of playing music may temporarily cause unstable sound.

Sleep Mode

In Wi-Fi / Bluetooth / TV SoundConnect mode

- The M3 switches to the sleep mode if there is no music playback or no button operation (either from the top panel or from the app) for 15 minutes.

NOTES

√ While playing music in the Wi-Fi, Bluetooth, or TV SoundConnect connection modes, the M3 will not switch to the Sleep mode.
√ To switch to the Sleep mode manually, press and hold the ⚙ Mute button for more than 5 seconds.

Installing on a wall

You can purchase a wall mount separately to install the M3 on a wall if you want.

Considerations for purchasing

For weight and hole size, refer to page 70.

Press here

- Endurable load : Above 5.1 lbs (2.3kg)

- Hole size : 1/4 - 20 threaded insert

NOTES

√ Since Wall-mount installation is optional, you must purchase the corresponding accessories separately.
√ Please have a qualified installer install the Wall Mount Bracket.
√ Ask a professional installation company to mount your product on the wall.
√ Check the strength of the wall before you install the Wall Mount Bracket. If the strength is insufficient, make sure to reinforce the wall before installing the Wall Mount Bracket and the M3 on the wall.
√ For more information, please refer to the Wall Mount's manual.
√ Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately.

Connections

Connecting M3 following the App guide

1 Connect your smart device to your Wi-Fi network.

2 Download the Samsung Multiroom app from Google Play or the App Store.

3 On your Smart device, select the Samsung Multiroom app. Setup starts.

4 Follow the directions on your smart device's screen.

(Follow the App's instructions and refer to page 13\~31 for further information.) Press here

Connecting with a HUB (HUB not Included)

- If the M3 fails to connect to your network or its network connection operates abnormally, place the M3 closer to the HUB or your router and try again.

- The M3 is a wireless network device. Its communications with your network may be disrupted because of the distance between it and other devices on the network, obstructions, or interference from other wireless devices.

Connecting the M3(s) to Your Network with a HUB (Not Included)

1 Connect a LAN cable to a router and to the ETHERNET SWITCH on the back of the HUB.

NOTE

√ You can connect the LAN cable to any ETHERNET SWITCH Port on the HUB.

2 Attach the HUB's power cord to the power port on the rear of the HUB, and then plug the power cord into an electrical outlet.
3 The power ( ⏻ and the HUB ( ) indicators on the HUB's front turn on.

When the pairing indicator ( 📋 ) begins to flash, plug the M3(s) into an outlet.

The pairing indicator on the M3 starts to flash.

If the HUB's pairing indicator does not flash, press the spK Add button on the rear of the HUB.

note

√ If you are adding multiple M3s, connect all the M3's to electrical outlets. If you are not connecting all the M3s, refer to pages 32\~38. Press here

4 Wait until the pairing indicator on the M3 stops flashing. If the M3's LED indicator turns solid blue, pairing is complete. The M3 may also beep.

notes

√ Place each M3 at least 20 inches (50 cm) from the HUB when connecting them to the HUB.
√ Your smart device cannot connect to the M3 or the HUB if there is no wireless router.
√ To confirm you have a proper connection, check the pairing indicator on the front of the HUB.

- When you turn on the HUB for the first time, there is a 20 minute pairing period.

The pairing indicator (💡) will blink for these 20 minutes or until pairing occurs. When you press the SPK ADD button to pair additional M3s, the pairing period is reduced to 10 minutes. The pairing indicator (💡) flashes for 10 minutes or until pairing occurs. Turn on the M3 you want to pair while the pairing indicator is flashing.

- If pairing mode has expired, press the SPK ADD button on the rear of the HUB to turn on pairing mode again. Then, turn the M3 off and then on or press the SPK ADD button on the rear of the M3 to link the M3 to the HUB.

√ For a proper connection, connect the HUB to your router before turning on the M3.

• Connecting the M3 to the HUB may take a few minutes.
• There will be a brief sound when the connection is established.

5 Connect your smart device to your Wi-Fi network. (The HUB and the smart device should be connected to the same router.)
6 Download the Samsung Multiroom app from Google Play or the App Store.
7 On your smart device, select the Samsung Multiroom app. Setup starts.

graph LR
    A["Wireless Audio Multiroom"] --> B["Setup"]
    B --> C["Testing to Setup"]
    B --> D["Testing to Samsung Multiroom"]
    C --> E["Welcome to Setup. Setup will search for and connect to the Hub and speakers, so you can control them from your smart phone. The speaker will beep until it is properly connected to the network. Checking..."]
    D --> F["No Music: No Music Mode: 100% Source"]

8 If the automatic setup fails, run the App again and follow the instructions in the app guide on your device to connect the M3 and the HUB.

NOTE

√ After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own choosing.

Connecting without a HUB (HUB not Included)

• If the M3 fails to connect to your network or its network connection operates abnormally, place the M3 closer to your router and try again.
• The M3 is a wireless network device. Its communications with your network may be disrupted because of the distance between it and other devices on the network, obstructions, or interference from other wireless devices.

Connecting the M3 to Your Network with a LAN Cable (For a Single M3)

graph TD
    A["Router"] -->|LAN| B["Wireless Router"]
    B --> C["Plug In"]
    C --> D["Power"]
    E["Ethernet"] -->|LAN| B

1 Connect one end of the LAN cable to the M3's ETHERNET port. Connect the other end to your wireless router. (You cannot use the M3 without a wireless router.)
2 Plug the M3 into an electrical outlet. The LED pairing indicator starts to blink.
3 Connect your smart device to your Wi-Fi network.
4 Download the Samsung Multiroom app from Google Play or the App Store.
5 On your Smart device, select the Samsung Multiroom app. Setup starts.

6 In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next. On the next screen, select Wired, and then press Next.
7 Unplug the M3's power cable, and then plug it in again.

graph TD
    A["Setup"] --> B["Setup"]
    B --> C["Single Speaker Setup"]
    C --> D["Single Speaker Setup : Wired"]
    D --> E["Samsung Multiroom"]

    subgraph Setup
        A1["The Hub and speakers cannot be found. Please choose one of the following options: I have a Hub I don't have a Hub"]
        A2["If you don't have a Hub Select Next to connect your speaker directly to your network. (Single Speaker setup only)"]
        A3["Next"] --> B1["Selects the type of device: M3/M5/M7"]
        A4["Previous"] --> B2["Soundbar"]
        A5["Next"] --> B3["Link Mate"]
        B1 --> C1["Direct wired connection to Router/Modem. (Not Supplied)"]
        B2 --> C2["Previous"]
        B3 --> C3["Next"]
    end

    subgraph Single Speaker Setup
        C1 --> D1["Connect an Ethernet cable between your router or modem and the LAN port on the back of the speaker."]
        C2 --> D2["Unplug the power cable from the Speaker."]
        C3 --> D3["Plug the power cable into the speaker."]
        C4["Blue LED: Network connection is OK."]
        C5["Red LED: Unplug and re-plug the power cable."] --> D4["Checking for a speaker"]
        D6["Checking..."] --> D7["No Music"]
        D8["Source"] --> D9["Source"]
    end

NOTE

√ After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own choosing.

Connecting the M3 to Your Network via the WPS Method (For a Single M3)

NOTES

√ The M3 does not support Wi-Fi Direct or Wi-Fi Setup (tethering).
√ Some Wi-Fi devices may search for and find the M3, but not support the connection.
√ For activation of the WPS function on a relevant AP, refer to the AP's manual.
√ The WPS function may not be supported on some APs.

In that case, connect to the Internet using a wired network or the M3's Wi-Fi Setup.

1 Plug the M3 into an electrical outlet. The LED pairing indicator starts to blink.

2 Connect your smart device to your Wi-Fi network.

3 Download the Samsung Multiroom app from Google Play or the App Store.

4 On your smart device, select the Samsung Multiroom app. Setup starts.

5 In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next. On the next screen, select WPS, and then press Next.

6 Press the WPS button on your wireless router, and then press the WPS/Wi-Fi SETUP button on the back of the M3. Once the M3 is connected, the M3 produces a sound, and the LED pairing indicator on the front stops flashing.

Press Next on your smart device when the LED pairing indicator stops flashing.

graph LR
    A["Single Speaker Setup : WPS"] --> B["1. Press the WPS button on your wireless router to connect to the speakers."]
    B --> C["2. Press the WPS/Wi-Fi Setup button on the back of the speaker for one second."]
    C --> D["Previous"]
    C --> E["Next"]
    F["Single Speaker Setup : WPS"] --> G["Checking for a speaker"]
    G --> H["Checking..."]
    H --> I["..."]
    I --> J["Samsung Multiroom"]
    J --> K["[Samsung"]]
    K --> L["No Music"]
    L --> M["Source"]

NOTES

√ The M3 goes into stand-by for 2 minutes when you press the WPS/Wi-Fi SETUP button. While the M3 is in stand-by, press the WPS button of your router.
√ For the WPS stand-by duration and the specifications of your router, refer to the router's manual.
√ After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own choosing.

Connecting the M3 to Your Network via the Wi-Fi Setup Method (For a Single M3) - For Android

1 Plug the M3 into an electrical outlet. The LED pairing indicator starts to blink.
2 Connect your smart device to your Wi-Fi network.
3 Download the Samsung Multiroom app from Google Play.
4 On your smart device, select the Samsung Multiroom app. Setup starts.
5 In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next. On the next screen, select Wi-Fi Setup, and then press Next.

graph LR
    A["Wireless Audio Multiroom"] --> B["Setup"]
    B --> C["Setup"]
    C --> D["Setup"]
    D --> E["Next"]

6 Press and hold the WPS/Wi-Fi SETUP button on the back of your M3 for 5 seconds. The indicator LED stops blinking and turns solid blue. You should also hear a notification sound.
7 Press Next. The smart device lists available networks and devices.
8 Select [Samsung] M3. This is the default M3 name. The M3 connects to your smart device. (The default security PIN is 1234567890.)
9 Press Next. The smart device lists available networks. Select your network from the list.

graph LR
    A["Single Speaker Setup: Wi-Fi Setup"] --> B["This consist of 5 steps, and may take around 5 minutes."]
    B --> C["Hold down the WPS/Wi-Fi Setup button on the back of the speaker for five seconds. The LED will change to blue and you should hear a notification sound. Tap Next to continue."]
    C --> D["Connect your phone to the speaker."]
    D --> E["SSID: [Samsung"] M3/M5/M7 Samsung_Speaker2013 P/W: 1234567890 You'll need to select the right Wi-Fi network (SSID) and enter the password, as shown above, on a later screen. Please note them down before selecting Next.]
    E --> F["Home AP Saved, secured with WPA"]
    F --> G["Scanning..."]
    G --> H["Wi-Fi networks"]
    H --> I["[Samsung"] M3 Connected]
    I --> J["Cancel"]
    J --> K["Connect"]
    K --> L["[Samsung"] M3 Password 1234567890 Show password Show advanced options]
    L --> M["Scan"]
    M --> N["Done"]

10 If you have a password for your network, the Security screen appears on your smart device. Use the keyboard that appears to enter your password.

When done, press Done.

graph LR
    A["Single Speaker Setup: Wi-Fi Setup"] --> B["Select a Wi-Fi network for connecting the speaker."]
    B --> C["Home-AP with finger pointing icon"]
    C --> D["Enter the password for Home-AP\nShow Password"]

NOTE

√ The AP selection screen may appear again depending on the mobile phone you are using. If this occurs, select the AP you are using again.

11 Your smart device connects to the same network your M3 is attached to. When the connection is complete, press Next.

graph LR
    A["Single Speaker Setup: Wi-Fi Setup"] --> B["Press Next to connect your phone to the same Wi-Fi network as your Speaker."]
    B --> C["Home AP Connected"]
    C --> D["[Samsung"] Saved, secured with Wi-Fi]
    D --> E["Scan"]
    E --> F["Wi-Fi Direct"]
    F --> G["Samsung Multiroom"]
    G --> H["[Samsung"]]
    H --> I["No Music"]
    I --> J["Source"]

NOTES

√ Connecting to a secure wireless network requires the correct password.

- For the password of your secured home or work wireless network, consult your Internet service provider or the network administrator.

- For the password of a Wi-Fi network in a public place such as a cafe or theater, consult the location's general manager or information center.

√ After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own choosing.

Connecting the M3 to Your Network via the Wi-Fi Setup Method (For a Single M3) - For iOS

1 Plug the M3 into an electrical outlet. The LED pairing indicator starts to blink.
2 Connect your smart device to your Wi-Fi network.
3 Download the Samsung Multiroom app from the App Store.
4 On your smart device, select the Samsung Multiroom app. Setup starts.
5 In the app, select "I don't have a Hub", and then press Next. On the next screen, select M3/M5/M7, and then press Next. On the next screen, select Wi-Fi Setup, and then press Next.

graph LR
    A["Wireless Audio Multiroom"] --> B["Setup"]
    B --> C["Setup"]
    C --> D["The Hub and speakers cannot be found. Please choose one of the following options: I have a Hub I don't have a Hub if you have a Hub. Select a hub can connect your speaker directly to your network (Single Speaker setup only) Next"]

6 Press and hold the WPS/Wi-Fi SETUP button on the back of your M3 for 5 seconds. The indicator LED stops blinking and turns solid blue. You should also hear a notification sound.

7 Press Next.

graph TD
    A["Single Speaker Setup: WiFi Setup"] --> B["This consists of 5 steps, and may take around 5 minutes."]
    B --> C["Hold down the WPS/Wi-Fi Setup button on the back of the speaker for five seconds. The LED will change to blue and you should hear a notification sound. Tap Next to continue."]
    C --> D["Previous"]
    C --> E["Next"]
    F["Single Speaker Setup: WiFi Setup"] --> G["Connect your phone to the speaker."]
    G --> H["SSID : [Samsung"] M3/M5/M7, SamsungSpeaker2013 P/W : 1234567890]
    H --> I["Write down the above SSID and Password, go to the wireless settings, you will be asked to select the [Samsung"] M3/M5/M7 SSID and enter the supplied password. Return to this App.]
    I --> J["Previous"]
    I --> K["Next"]
    L["Single Speaker Setup: WiFi Setup"] --> M["Connecting phone and speaker. Please wait..."]
    M --> N["Next"]

8 Press the smart device's Home button to leave the app, and then select Settings.

9 Choose the M3's Wi-Fi point.

10 Select [Samsung] M3. This is the M3's default name. The M3 connects to your smart device.

(The default security PIN is 1234567890.)

11 Use the keyboard that appears to enter your password.

12 On your smart device, select the Samsung Multiroom app.

13 Press Next on the app screen. The smart device lists available networks. Select your network from the list.
14 If you have a password for your network, the Security screen appears on your smart device. Use the keyboard that appears to enter your password. When done, press Connect.

graph TD
    A["Single Speaker Setup: WiFi Setup"] --> B["The phone and speaker are now connected. Tap Next to continue."]
    B --> C["Next"]
    C --> D["Previous"]
    C --> E["Next"]
    F["Single Speaker Setup: WiFi Setup"] --> G["Select a Wi-Fi network for connecting the speakers. Wi-Fi Networks"]
    G --> H["Home-AP"]
    H --> I["Cancel"]
    J["Single Speaker Setup: WiFi Setup"] --> K["Enter the password for 'Home-AP'"]
    K --> L["Show Password"]
    L --> M["Cancel"]
    L --> N["Connect"]

15 Your smart device connects to the same network your M3 is attached to. When the connection is complete, press Next.

16 Press the smart device's Home button to leave the app, and then select Settings.

17 Choose the M3's Wi-Fi point.

18 On your smart device, select the Samsung Multiroom app.

NOTES

√ Connecting to a secure wireless network requires the correct password.

- For the password of your secured home or work wireless network, consult your Internet service provider or the network administrator.

- For the password of a Wi-Fi network in a public place such as a cafe or theater, consult the location's general manager or information center.

√ After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own choosing.

Connecting with the TV SoundConnect function

This section explains how to connect the M3 to Bluetooth compatible SAMSUNG TVs.

1 Plug the M3 into an outlet, and then press the 📄V SoundConnect button on its top panel.
2 Set Add New Device to On in the TV's TV SoundConnect Settings menu. (Refer to the TV's user manual for details.)

A message asking whether to proceed with Bluetooth pairing appears.

3 Select Yes.

The M3 pairs with the TV.

4 Select the video or audio source you want (cable channel, streaming movie, music list, etc.).
5 The M3 plays the audio of the source you selected.

NOTES

√ Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect function.
√ Optimal pairing distance is 3.3 feet (1 m) or less.
√ If you unplug the M3, the TV SoundConnect connection is terminated. To re-establish the connection, plug the M3 into an outlet, and then set the TV SoundConnect connection again.
√ When the M3 is in sleep mode, the TV SoundConnect connection is not terminated.
√ Only one M3 can be connected to a TV via TV SoundConnect.
√ Operational range of TV SoundConnect

• Recommended pairing range: up to 3.3 feet (1 m).
• Recommended operating range: up to 6.5 feet (2 m).
• The connection may be lost or sound may stutter if the distance between the TV and the M3 exceeds 6.5 feet (2 m).

√ Before activating this function, be sure to activate the Samsung TV's SoundConnect or SoundShare mode.
√ The SoundConnect feature is available on some Samsung TVs released since 2012. Check whether your TV supports the SoundShare or SoundConnect function.
(For further details, refer to the TV's user's manual.)
√ Instability in the network environment may cause the connection to be lost or sound to stutter.

Disconnecting TV SoundConnect

To disconnect the TV SoundConnect connection, turn off the TV SoundConnect function on your TV.

(For more information, please refer to the TV's user manual.)

You can also disconnect the TV SoundConnect connection in the App.

1 On your Smart device, select the Samsung Multiroom app.

2 Press the Source button.

3 Switch to another mode and the TV SoundConnect connection terminates.

NOTES

√ To establish a Wi-Fi connection, see pages 13\~27. Press here To establish a Bluetooth connection, see pages 30\~31. Press here

√ You can also terminate the TV SoundConnect connection by pressing the ✪ Bluetooth or 📋 Internet Radio Preset button on the M3.

Connecting the M3 to Bluetooth Devices

You can connect the M3 to Bluetooth devices and enjoy music with high quality stereo sound, all without wires.

Bluetooth technology lets Bluetooth-compliant devices interconnect easily with each other using a short, wireless connection.

To connect a Bluetooth device to your M3, follow these steps:

1 Plug the M3 into an electrical outlet, and then press the Bluetooth button on its top panel.

2 Enable your smart device's Bluetooth function, and then select Scan.

3 Select the [Samsung]AllConnect.

4 Select the desired track to play from your smart device's music list.

5 The M3 plays the track you selected.

NOTES

√ A Bluetooth device may cause noise or malfunction, depending on usage, when:

- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the M3.

- It is subject to electrical variation from obstructions caused by a wall, corner, or by office partitioning.

- It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs.

√ Pair the M3 with the Bluetooth device while they are close together.

√ The further the distance between the M3 and the Bluetooth device, the worse the quality. If the distance exceeds the Bluetooth operational range, the connection is lost.

√ The Bluetooth connection only works when the Bluetooth device is close to the M3. The connection is automatically cut off if the Bluetooth device moves out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors.

√ This M3 may cause electric interference during its operation.

√ In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the M3 and the Bluetooth device exceeds 16.25 ft (5m).
√ You may be required to enter a PIN code (password) when connecting the Bluetooth device to the M3. If the PIN code input window appears, enter 0000.
√ The M3 supports SBC data (44.1kHz, 48kHz).
√ The AVRCP feature is not supported.
√ Connect only to a Bluetooth device that supports the A2DP (AV) function.
√ You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
√ Only one Bluetooth device can be paired at a time.
√ If you unplug the M3, the Bluetooth connection is terminated. To re-establish the connection, plug the M3 into an outlet, and then set the Bluetooth connection again.

Disconnecting Bluetooth

To disconnect the Bluetooth connection, turn off the Bluetooth function on your smart device. (For more information, please refer to the smart device's user manual.)

You can also disconnect the Bluetooth connection in the App.

1 On your smart device, select the Samsung Multiroom app.

2 Press the Source button.

3 Switch to another mode and the Bluetooth connection will terminate.

NOTES

√ To establish a Wi-Fi connection, see pages 13\~27. Press here
To establish a TV SoundConnect connection, see pages 28\~29. Press here
√ You can also terminate the Bluetooth connection by pressing the 📄 SoundConnect or 🏠 Internet Radio Preset button on the M3.

Adding an M3

• Before adding an M3, unplug all M3s that are connected to the Samsung Multiroom app.
• If you add a new HUB and an extra M3 and connect them to the same wireless router that an existing M3 is connected to, the existing M3 will disappear from the Samsung Multiroom app. To re-connect the existing M3, connect it to the newly added HUB.

Connecting M3 following the App guide

With Hub - New Speaker

1 Press the button.

2 Select the New Speaker, and then press M3/M5/M7.

3 Disconnect the speaker's power cable, and then connect it again.

With Hub - Existing Speaker

1 Press the button.

2 Select the Existing Speaker, and then press M3/M5/M7.

3 Press the SPK ADD button on the back of the M3.

Without Hub

1 Press the button.

2 Select the single speaker setup, and then press M3/M5/M7.

3 Select the desired connection method.

Adding an extra M3 to a HUB that is connected to an M3

1 Press the SPK ADD button on the back of the HUB.

(The Pairing indicator on the front of the HUB will blink.)

NOTE

√ The pairing indicator (💡) flashes during the pairing mode. Plug in the M3 while the indicator is flashing.

2 Plug the M3 you are adding into an electrical outlet, and then press the SPK ADD button on the back of the M3.

When the M3 connects to the HUB, the M3 beeps or sounds, and the M3's LED indicator stops flashing.

3 On your smart device, select the Samsung Multiroom app. Setup starts.

graph LR
    A["Wireless Audio Multiroom"] --> B["Setup"]
    B --> C["No Music"]
    C --> D["Samsung Multiroom"]
    style A fill:#2196F3,stroke:#333
    style B fill:#FFD700,stroke:#333
    style C fill:#FFA500,stroke:#333
    style D fill:#E6F3FF,stroke:#333

NOTE

√ After pairing is complete, the M3 naming screen appears. Edit the name or enter a name of your own choosing.

Adding another M3 and Hub to a single M3 in use

When the M3 in use is connected to the router with a LAN cable

1 Disconnect the LAN cable from the M3 in use.
2 Connect the HUB to the wireless router with the LAN cable, and then plug in the HUB's power cable.
3 Plug in the power cable of the new M3. The new M3's blue LED pairing indicator starts to flash. Wait until the pairing indicator on the M3 stops flashing. When the indicator stops flashing, pairing is complete. The M3 may also beep.
4 Turn off the old M3 by disconnecting the power cable. Then, connect it again. Press the SPK ADD button on the back of the M3. The M3's blue LED pairing indicator starts to flash. Wait until the pairing indicator on the M3 stops flashing. When the indicator stops flashing, pairing is complete. The M3 may also beep.
5 On your smart device, select the Samsung Multiroom app. Setup starts.

When the M3 in use is connected using WPS or the Wi-Fi Setup method

1 Connect the HUB to your wireless router with a LAN cable, and then plug the HUB's power cable into an electrical outlet.
2 Plug in the power cable of the new M3. The new M3's blue LED pairing indicator starts to flash. Wait until the pairing indicator on the M3 stops flashing. When the indicator stops flashing, pairing is complete. The M3 may also beep.
3 Turn off the old M3 by disconnecting the power cable. Then, connect it again. Press the SPK ADD button the back of the old M3. The old M3's blue LED pairing indicator starts to flash. Wait until the pairing indicator on the M3 stops flashing. When the indicator stops flashing, pairing is complete. The M3 may also beep.
4 On your smart device, select the Samsung Multiroom app. Setup starts.

Adding a HUB

An M3 and a HUB may not pair successfully if the M3 and HUB are too far apart or are on different floors.

In such cases, you can link two HUBs together by setting the second HUB to Repeater mode. The additional HUB amplifies the signal and lets you pair the M3 to the closest HUB.

1 Set the HUB that is connected to the wireless router to Pairing mode by pressing its SPK ADD button for 1 second.
2 Plug in the new HUB you are using as an extender, and then press its SPK ADD button for 10 seconds.
3 The newly added HUB's LED indicators turn off and on, and it switches to Repeater mode.
4 Once the connection between the two HUBs has been established, the added HUB's ( ) indicator stops blinking.

NOTES

√ If your smart device is not connected to the wireless router with a Wi-Fi connection, the M3 will not appear on the Samsung Multiroom app.
√ Place the HUB that is in Repeater mode in an appropriate location between the M3 and the HUB that is connected to the wireless router.
√ You can set only one HUB to Repeater mode.

Relocating the M3

When relocating your M3, refer to the below table.

HUB\Wireless router	If you want to connect your M3 to the current wireless router.	If you want to connect your M3 to a different wireless router.
Without a HUB	Turn off the M3, relocate it and then turn it on.	Turn off the M3, relocate it, then establish the new connection as described in the installation instructions on pages 13 through 27. Press here
With a HUB		Connect a LAN cable between the HUB and the new wireless router, turn on the HUB, and then turn on the M3.

Functions

Installing the Samsung Multiroom App

To use the M3, you must download and then install the Samsung Multiroom App by accessing the app through Google Play or the App Store.

With the Samsung Multiroom App installed, you can play music stored in your smart device, from connected devices and other content providers, and from Internet radio stations through the M3.

Android

Market search : Samsung Multiroom

iOS

Market search : Samsung Multiroom

Accessing the Samsung Multiroom App

To access the Samsung Multiroom app, press the Multiroom app icon on your smart device.

Using the Samsung Multiroom App

Renaming a connected M3

You can rename M3s connected to your network.

1 Tap the √ and then enter the name you want using the keyboard. When finished, select Done or Save.

Switching the input source

You can switch the input source.

1 Press the Source button on the Speaker List screen.
2 Select a source from the list of sources that appears.

Changing the sort order of listed M3s

If you have added multiple M3s, this function is available. (See pages 32\~38.)

Press here

1 Drag the of the M3 you want to re-order up or down.

Grouping M3s

You can group multiple M3s linked to the App and play the same music on all connected M3s in the same group.

This function is available only If you have added multiple M3s. (See pages 32\~38.) Press here

NOTES

√ This function is available only when M3s are connected to a HUB.

If there are no M3s connected to a HUB, the Group button will not appear.

√ The Group Play function is not available for Bluetooth and TV SoundConnect connections.

1 Press the Group button.

2 Select the M3's you want to group from the list that appears. When finished, select Done.

NOTE

√ You cannot assign an M3 to more than one group.

Listening to Surround Sound Using Several Audio Devices

1 Press the Surround button.

2 Press and hold any speaker and then drag it to your desired location.

3 Test and adjust speaker volume and press Done.

NOTES

√ The Surround Sound mode will be updated soon.
√ If the audio source is in 2-channel format, sound will be produced only through the speakers that correspond to Front Left and Front Right.
√ If the network connection is not stable, Surround Sound Mode may be cancelled automatically.
√ When setting Surround Sound Mode, setting speakers of equal output power as both Front Left and Front Right is recommended.

1 playing a song

1 Press the buttoning

2 Select My phone.

3 Select the desired song from the list that appears. The song plays.

EQ

Customize your own personal sound preferences using the equalizer settings.

• Bass : Adjusts lower-pitched sounds.

• Treble : Adjusts higher-pitched sounds.

- DRC (Dynamic Range Compressor) : Set to On to activate noise reduction for optimized clean sound.

- Note that this may cause decreased volume level.

Sorting songs

You can list and sort the songs in your smart device by selecting one of the tabs on the My Music screen.

• Songs: Shows the list of music stored in the smart device.
  • Albums : Shows the list of music stored in the smart device, sorted by album.
• Folders: Shows the list of music stored in the smart device, sorted by stored folder.
• More +: Shows the list of music stored in the smart device, sorted by artist and genre.

Creating a playlist

1 Press the button.

2 Select the desired tracks. When done, select Add to playlists, and then select Create playlist.

3 Enter a name for the playlist, and then select done or save. The playlist is added to the Playlist folder.

4 Select the desired Playlist.
5 Select the desired song from the list that appears. The song plays.

- Listening to a radio station

1 Select Tuneln.

The Tuneln screen appears with the following tabs:

• Favorites : Lists 3 default radio stations.
- Browse: Lists all supported Internet radio stations.
- Search: Lets your search for a desired Internet radio station using keypad input.

2 Select the desired radio station from the displayed list. The selected radio station plays.

NOTES

√ You can listen to a radio station by pressing the Ⓞ Internet Radio Preset button on the top panel of the M3.

The M3 switches automatically to a default Internet radio station.

√ Each time you press the ⏻ Internet Radio Preset button, the M3 switches to the next default station, cycling through the 3 default stations.

To change the default stations, see page 52. Press here

Setting Presets

Add a channel to the Presets list so you can quickly find a desired station.

1 Search for the desired radio station using the Browse menu.

2 Select a station from the radio play list to display the selected radio station's front page. Touch ♥, and then select Save.

3 The selected radio station is added to the Presets list.

Setting the Default Radio Stations in Speaker Preset

Each time you press the Internet Radio Preset button on the M3's top panel, the M3 switches to the next default station, cycling through the 3 default stations.

To replace the randomly selected default Internet radio stations with your own Internet radio stations, follow these steps:

1 Press the Edit button to open the edit box.

Press and drag = for each selection up to Presets, and then select Done.

NOTE

√ If you press the Ⓞ Internet Radio Preset button and then run the App while listening to an Internet Radio station, the App jumps to the radio station editing page automatically.

Searching for a Radio Station

1 Select Tuneln.

The Tuneln screen appears.

2 Select Search to find the desired radio station.

Touch the Search box, and then enter the name or call letters of the radio station you want to search for using the keyboard.

Playing music from content providers

1 Select Services.

2 You can play music from content providers.

NOTES

√ Depending on your region or manufacturer, supported content services may differ.

√ You cannot subscribe to a service using your smart device.

To use a for-pay service, you must first subscribe to the service through your computer.

Playing music from the Amazon cloud player

1 Select Music.

2 You can play music from the Amazon cloud player.

Playing music from a selected device

Displays a list of devices connected to your wireless router.

- You can play the music on devices connected to your local network using the M3's Devices menu.

1 Select Devices.

2 Select the desired device.

3 Select the desired folder.

4 You can play music from the selected device on the M3.

Playing Media Content Saved in a PC

Samsung Link

Install the Samsung Link program for easier playback of music stored in your PC through M3. Visit http://link.samsung.com and download the Samsung Link application and finish installing it.

1 Visit http://link.samsung.com and login with your Samsung account.

Follow the instructions shown to install the program.

2 Select the folder to be shared.

1) Move the mouse pointer over the Samsung Link icon from the icons tray, right click on it and select "①".

2) On the screen displayed, you can add or delete shared folders.

After adding or changing contents of shared folders, make sure to press the button.

3 Select the Devices from the Samsung Multiroom app to select PC. Shared PC folders and music files will be displayed. (For further details, refer to page 53.) Press here

NOTES

√ Note that the PC containing the shared folders and your M3 must be connected to the same wireless router.
√ Samsung Link software should have been installed on the computer. The mobile device should support Samsung Link. For more information, visit Samsung's content and service portal at http://link.samsung.com.
√ You may experience compatibility issues when attempting to play media files via a third-party DLNA server.
√ However, the content shared by a computer device may not play depending on the encoding type and file format of the content. In addition, some functions may not be available.
√ The media content may not smoothly play depending on the network status. If this is the case, use a USB storage device.

Wireless Audio - Multiroom for Desktop

To play iTunes system and shared PC music files through M3, install the Wireless Audio - Multiroom for Desktop program.

Visit www.samsung.com to download the Wireless Audio - Multiroom for Desktop program and install it.

NOTES

√ Note that the PC containing the shared folders and your M3 must be connected to the same wireless router.
√ If the connected Windows PC or the Mac switches to off-display mode, power saving or hibernation mode, the App will stop.
√ If the firewall of the Windows computer is activated, the App may not work. In such a case, deactivate the firewall of Windows or other vaccine firewall.
√ The *.pkg file is for Mac while *.msi is for Windows installation. Download the appropriate file for your computer and install it.
√ Supported OS: Windows 7 or higher, Mac OS X 10.7 or later.

1 Double click the icon created on the PC's desktop.

2 Select Next to set the shared folders.

3 Select the content type and add the selected folder to the shared folders list. After sharing folders, make sure to press the Done button.

4 On your Smart device, select the Samsung Multiroom app.
5 Select Devices → PC, and shared folders and files stored in the PC will be displayed. (For further details, refer to page 53) Press here

NOTES

√ After adding or changing contents of shared folders, make sure to press the Ⓧ button. If you don't press the Ⓧ button, the files shared by a computer device may not displayed in the Samsung Multiroom app.

Using the Settings menu

1 Press the button.

1 Guide

App Tutorial

Select App Tutorial to learn how to use the app.

Tips

• Disable : The Help text is not displayed as you navigate through the screens.
• Enable : The app displays Help text as you navigate through the screens.

Service

Displays a list of available services.

NOTES

√ Depending on your region or manufacturer, supported content services may differ.
√ You cannot subscribe to a service using your smart device.
To use a for-pay service, you must first subscribe to the service through your computer.

Tuneln Radio

Gives you access to TuneIn Radio.

Speaker Settings

Add Speaker

Lets you can add one or more M3s to the App and enjoy the music stored in your smart device from one or more connected M3s.

Front LED

• Off : Turns off the M3's Front LED indicators.
• On : Turns on the M3's Front LED indicators.

Sound Feedback

• Off : Turns off Sound Feedback.
• On : Turns on Sound Feedback.

Software Auto Update

Shows the M3's current software version, and lets you turn auto update on or off.

• On : When on, automatically updates the software when new firmware is released.
  • Off : Turns off the auto update function.

NOTES

√ Auto update is available when your M3 is connected to a network and the Software Auto Update function is set to On.
√ It is strongly recommended that Software Auto Update settings on all the M3s used are set to On. Problems with networked functions (such as Group Play and Ear to Hear) may otherwise occur due to incompatibility issues when a variety of M3 software versions is used on linked M3s.
√ For each M3 with an outdated software version:

1) Set the Software Auto Update setting to On.
2) Press and hold the ✕ Mute button for more than 5 seconds.

The M3 turns off and on, and then updates its software automatically.

Clock

Alarm

Lets you set the Alarm.

sleep timer

Lets you set the sleep timer.

Support

Device ID

Lets you check the Device ID.

Contact Samsung

Provides a link to the Samsung website.

Open Source Licenses

Lets you view the Open Source Licenses.

App Version

Lets you view the App Version.

Reset your M3

1 Resetting the M3

1 Press and hold both the 📄 Internet Radio Preset and ✕ Mute buttons for more than 5 seconds to reset the M3.
2 The Touch button on the M3 will blink twice.
3 Press and hold the Internet Radio Preset button for more than 5 seconds to reboot the M3.

NOTE

√ Resetting erases all information stored in the M3.

Resetting the HUB (Not Included)

1 Press and hold the reset hole with a pen tip for 5 seconds, and wait for all LEDs to begin to flash.

Then, unplug the HUB and plug it in again.

Front view of a Siemens 4 Ethernet router with ports and a USB cable (no visible text or symbols)

2 Unplug and then plug in your M3s.

NOTE

√ If you have reset the HUB, you must unlug and plug in your M3s for a proper connection with the HUB.

Appendix

Compatibility

graph TD
    A["Smart Devices (Android or iOS)"] --> B["M7 / M5 / M3 Link Mate"]
    A --> C["Soundbar"]
    A --> D["Home Entertainment System"]
    A --> E["Blu-ray Disc Player"]
    A --> F["TV"]

Multiroom Music Experience (Group Play)

Troubleshooting

Refer to the table below if your M3 does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the M3, disconnect the power cord, and then contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom Check Remedy
The unit will not turn on.	Is the power cord plugged into the outlet?	Connect the power cord to the outlet.
Hub and M3 is not paired.	When the Hub is plugged in, do the HUB's front indicators show it's operating properly?Is the LAN cable connected to the wireless router and the HUB properly?Make sure the M3's front LED turns from red to blue.	Reset the HUB (see page 65).Press hereUnplug the HUB and plug it in again. Check whether the pairing indicator on the front of the HUB is blinking or not.Reset the M3 (see page 65).Press hereUnplug the M3 and plug it in again. Check whether the pairing indicator on the front of the M3 is blinking or not.
A function does not work when the button is pressed.	Is there static electricity in the air?	Disconnect the power plug and connect it again.
Sound is not produced.	Is the Mute function on?Is the volume set to minimum?	Connect the M3 correctly.Press theMutebutton to cancel the mute function.Adjust the volume.
The TV SoundConnect (TV pairing) failed.	Does your TV support TV SoundConnect?Is your TV firmware the latest version?Does an error occur when connecting?	TV SoundConnect is supported by some Samsung TVs released after 2012. Check your TV to see if it supports TV SoundConnect.Press and hold theSoundConnectbutton to try making the connection again.Update your TV with the latest firmware.Contact the Samsung Call Center.Press and hold theSoundConnectbutton for more than 5 seconds to reset TV SoundConnect and connect a new TV.
HUB doesn't work properly	Is the HUB plugged in?Is the LAN cable connected to the wireless router and the HUB properly?When the Hub is plugged in, do the HUB's front indicators show it's operating properly?	Plug in the HUB.Connect the LAN cable to the ETHERNET SWITCH on the back of the HUB and to your wireless router.Reset the HUB (see page 65).Press hereIf you experience troubles with connecting the HUB and M3, try relocating the M3 so that the M3 is closer to the wireless router or HUB.
M3 doesn't work properly	Is the M3 plugged in?Does the M3's front LED indicator remain red 5 minutes after turning on?	Plug in the M3.Check whether the Wi-Fi router you're using has been certified for Wi-Fi.Unplug the M3, plug it back in, and then reconnect it to the router.Reset the M3 (see page 65).Press hereIf used with a HUB- Make sure the smart device and the HUB are connected to the same Wi-Fi network.- Make sure the HUB's indicator LED's show that it is working correctly. (See page 14, item 3.)Press here- If the problem persists, reset the HUB (see page 65).Press here-Unplug, then plug in the HUB. Then, unplug and plug in the M3.- If you experience troubles with connecting the HUB and M3, try relocating the M3 so that the M3 is closer to the wireless router or HUB.
I cannot group speakers.	Is the product connected to the network via Wi-Fi?	If the product is connected to the network via Bluetooth, or TV SoundConnect, you cannot use the group speakers function.
App doesn't work properly	Does an error occur when accessing the app?	Make sure your smart device is compatible with the app. (See page 76)Press hereMake sure the app is the latest version.Make sure the M3's front LED turns from red to blue.If used with a HUB- Make sure the HUB and the smart device are connected to same router.- Make sure the HUB's indicator LED's show that it is working correctly. (See page 14, item 3.)Press here- If you experience troubles with connecting the HUB and M3, try relocating the M3 so that the M3 is closer to the wireless router or HUB.

NOTE

√ If the problem persists, consult the service center for troubleshooting.

Open Source License Notice

- For further information on Open Sources used in this product, please visit the website: http://opensource.samsung.com

Licences

- The Spotify Software is subject to third party licenses found here: www.spotify.com/connect/third-party-licenses.

- For more information about Spotify Connect, please visit www.spotify.com/connect

Spotify®

Specifications

General	Power Requirements AC110V-120V ~50/60Hz
	Power Consumption 17 W
	Weight 4.2 lbs
	Dimensions 9.8 (W) X 5.7 (D) X 4.5 (H) inches
	Operating Temperature Range +41°F to +95°F
	Operating Humidity Range 10 % to 75 %
Network	Ethernet 100BASE - TX Terminal
	Wireless LAN Built-in
	Security	WEP (OPEN)
		WPA-PSK (TKIP)
		WPA2-PSK (AES)
	WPS(PBC/PIN) Supported

• Network speeds equal to or below 10Mbps are not supported.
  (If using LAN cable, you'd better to use STP type.)
• Design and specifications are subject to change without prior notice.
• Weight and dimensions are approximate.
• Dispose unwanted electronics through an approved recycler.

To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799.

• This user manual is based on the product using the Android or iOS operating system.
• The App screen is based on the Android operating system. It may change after you upgrade the software version.
• For further details on using the product, visit www.samsung.com.

Safety Information

Regulatory Compliance Statements

	CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPEN
The lighting flash and arrowhead within the triangle is a warning sign alerting you to dangerous voltage inside the product.	CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.	The exclamation point within the triangle is a warning sign alerting you to important instructions accompanying the product.

Warning

• This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• Do not expose this apparatus to dripping or splashing.
  Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.

FCC Statement: (for U.S.A)

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet that is on a different circuit than the outlet the receiver is connected to.
- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For products available in the US and Canadian markets, only channels 1\~11 are available. You cannot select other channels.

This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

This device operates in the 5.15\~5.25GHz frequency range. It is restricted to indoor environments only.

IMPORTANT NOTE

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20cm) between the radiator and your body.

IC Statement: (for Canada)

CAN ICES-3 (B)/NMB-3(B)

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

For products available in the US and Canadian markets, only channels 1\~11 are available. You cannot select other channels.

This device and it's antennas must not be co-located or operated in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures.

This device may automatically discontinue transmission if there is no information to transmit, or an operational failure. Note that this is not intended to prohibit the transmission of control or signaling information or the use of repetitive codes where required by the technology.

To reduce potential for harmful interference to co-channel mobile satellite systems, this device operates in the 5150-5250 MHz band, and is for indoor use only.

IMPORTANT NOTE:

IC Radiation Exposure Statement:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20cm) between the radiator and your body.

Important Safety Instructions

Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below.

Keep these operating instructions handy for future reference.

1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.

7 Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including AV receivers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where it exits the apparatus.

11 Only use attachments/accessories specified by the manufacturer.

12 Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13 Unplug this apparatus during lightning storms or when unused for long periods of time.

14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Safety precautions

Power Supply Precautions

• Do not overload outlets or extension cords.
• This may result in abnormal heat or fire.
• Do not plug in or unplug the power cord with wet hands.
• Do not place the product near heating equipment.
• To clean the power plug blades, remove the plug from the wall outlet and wipe the blades with a dry cloth only.
• Do not bend the power cord or pull it forcefully.
• Do not put heavy objects on the power cord.
• Do not plug the power cord into a loose or damaged outlet.
• Fully insert the power cord's plug into the wall outlet so that the plug is firmly attached to the outlet.

- If the connection is unstable, there is a risk of fire.

Installation Precautions

• Do not install the product near equipment or objects that generate heat or produce fire (candles, mosquito coils, heaters, radiators, etc.). Do not install in direct sunlight.
• When moving the product, turn off the power and disconnect all cords (include the power cord) from the unit.

- A damaged cord may cause a fire and poses a risk of electric shock.

• Installing the product in environments with high heat or humidity, dust, or extreme cold, can lead to quality problems or cause the product to malfunction. Before you install the product in an environment that is outside the norm, please contact a Samsung service center for additional information.
• When placing the product on a shelf, cabinet, or desk, make sure the top panel faces upwards.
• Do not place the product on an unstable surface (e.g. a shaky shelf, a tilted desk, etc.).

- Dropping the product can cause it to malfunction and poses a risk of injury. Severe vibration or impact can also cause the product to malfunction and lead to a fire hazard.

• Install your product with enough space around it for ventilation.
- Leave at least 4 inches (10cm) at the rear of the product and more than 2 inches (5cm) on each side of the product.
- Keep the plastic packing materials out of reach of your children.
- Children playing with the plastic packing materials run the risk of suffocation.

Usage precautions

• Using for an extended time at high volume may cause serious damage to your hearing.

- If you are exposed to sound louder than 85db for an extended time, you may adversely affect your hearing. The louder the sound is, the more seriously damaged your hearing may become. Note that an ordinary conversation is between 50 to 60 db and road noise is approximately 80 db.

- This product contains dangerous high voltage. Do not attempt to disassemble, repair, or modify it yourself.

- Contact a Samsung service center when your product is in need of repair.

- Do not place any container that contains liquid on the product (e.g. a vase, beverages, cosmetics, chemicals, etc.). Do do not allow any metal objects (e.g. coins, hair clips, etc.) or flammable material (e.g. paper, matches, etc.) to enter the product (through the air vents, I/O ports, etc.).

- If any harmful material or liquid enters the product, turn off the product immediately, unplug the power cord, and then contact a Samsung service center.

- Do not drop the product. In case of a mechanical breakdown, disconnect the power cord and contact a Samsung service center.

- There is a risk of fire or electric shock.

- Do not hold or pull the product by the power cord or the signal cable.

- A damaged cable can cause the product to malfunction, cause a fire, and poses a risk of electric shock.

- Do not use or keep flammable materials near the product.

- If the product emits an abnormal sound or a burnt smell or smokes, unplug the power-cord immediately and contact a Samsung service center.

- If you smell gas, ventilate the room immediately. Do not touch the power plug of the product. Do not turn the product off or on.

- Do not strike or subject the product to a sudden shock. Do not pierce the product with a sharp object.

Cleaning precautions

- Never use alcohol, solvents, waxes, benzene, thinners, air freshener, or lubricants to clean the product, or spray insecticide on the product.

- Using any of these materials can discolor the exterior coating or cause it to split or peel off, or remove the labelling on the product.

- To clean the product, unplug the power cord, and then wipe the product with a clean, dry, soft cloth (Microfiber, cotton).

- Avoid leaving dust on the product. Dust can scratch its the surface.

Additional Information

About the Network Connection

• Depending on the wireless router used, some network operations may perform differently.
• For detailed information on networking with a wireless router or modem, refer to the router's or modem's documentation.
• Select one wireless channel that is not used currently. If the selected channel is used by another communication device nearby, radio interference may result in communication failure.
• In compliance with the newest Wi-Fi certification specifications, the HUB does not support WEP, TKIP, or TKIP-AES (WPA2 Mixed) security encryption in networks running in the 802.11n mode.
• By its nature, wireless LAN may experience radio interference depending on the environmental conditions (such as wireless router performance, distance, obstruction, interference with other wireless devices, etc.)
  • WEP encryption does not work with WPS (PBC) / WPS (PIN).

- Compatible products

• Mobile : Android 2.3.3 (Gingerbread) or above, iOS (6.0) or above

NOTE

√ Some devices may not be compatible with the product.
√ Note that older versions of some products may not be supported.

Copyright

© 2014 Samsung Electronics Co., Ltd.

All rights reserved; No part or whole of this user's manual may be reproduced or copied without the prior written permission of Samsung Electronics Co., Ltd.

This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor\* (\*90 Days Parts and Labor for Commercial Use)

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the product to and from the service center is the responsibility of the purchaser.

SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

SAMSUNG's obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an "AS IS" basis.

Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To obtain warranty service, please contact SAMSUNG customer care center.

The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung reseller.

THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED.

For a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.html.

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Area Contact Center		#	Web Site
North America	CANADA	1-800-SAMSUNG(726-7864)	www.samsung.com/ca/support (English)www.samsung.com/ca_fr/support (French)
	U.S.A - Consumer Electronics	1-800-SAMSUNG(726-7864) www.samsung.com/us/support
Latin America	MEXICO 01-800-	SAMSUNG(726-7864) www.samsung.com/mx/support
	ARGENTINE 0800-	333-3733 www.samsung.com/ar/support
	URUGUAY 000-405-	437-33	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	PARAGUAY 009-	542-0001	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	BRAZIL	124-421 (Demais cidades e regiões)4004-0000 (Capitais e grandes centros)	www.samsung.com/br/support
	CHILE 800-SAMSUNG(726-7864) www.samsung.com/cl/support
	BOLIVIA 800-10-	7260 www.samsung.com/cl/support
	COLOMBIA	600 12 72Gratis desde cualquier parte del país 01 8000112 112 ó desde su celular #SAM(726)	www.samsung.com/co/support
	COSTA RICA	507-726700-800-1-SAMSUNG (726-7864)	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	DOMINICA 1-800-	751-2676	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	ECUADOR	10-726701-800-SAMSUNG (72-6786)	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	EL SALVADOR 800-	6225	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	GUATEMALA	299-00131-800-299-0033	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	HONDURAS	2791267800-2791-9111	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	JAMAICA	234-72671-800-SAMSUNG (726-7864)	www.samsung.com/latin/support
	NICARAGUA	5077267	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	PANAMA	7267800-0101	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	PERU	777-08Desde celulares por favor llamar al número 3368686	www.samsung.com/pe/support
	PUERTO RICO	682-3180	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	TRINIDAD & TOBAGO	726-7864	www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support (English)
	Venezuela	7864	www.samsung.com/ve/support
Europe	AUSTRIA	SAMSUNG (0800 - 7267864)	www.samsung.com/at/support
	BELGIUM	201-24-18	www.samsung.com/be/support (Dutch)www.samsung.com/be_fr/support (French)
	BOSNIA	331 999	www.samsung.com/support
	BULGARIA	33 11, sharing cost	www.samsung.com/bg/support
	CROATIA	726 786	www.samsung.com/hr/support
	CZECH	SAMSUNG (800-726786)	www.samsung.com/cz/support
	DENMARK 70 70	19 70 www.samsung.com/dk/support
	FINLAND	6227 515	www.samsung.com/fi/support
Area Contact Center		☎	Web Site
Europe	FRANCE 01 48 63 00 00 www.samsung.com/fr/support
	GERMANY	0180 6 SAMSUNG bzw.0180 6 7267864*(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)	www.samsung.com/de/support
	CYPRUS 8009 4000 only from landline, toll free		www.samsung.com/gr/support
	GREECE	80111-SAMSUNG (80111 726 7864) only from land line([phone] from mobile and land line
	HUNGARY	0680SAMSUNG (0680-726-786)0680PREMIUM (0680-773-648)	http://www.samsung.com/hu/support
	ITALIA 800-SAMSUNG (800.7267864) www.samsung.com/it/support
	LUXEMBURG 261 03 710 www.samsung.com/support
	MONTENEGRO 020 405 888 www.samsung.com/support
	SLOVENIA	080 697 267090 726 786	www.samsung.com/si/support
	NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) www.samsung.com/nl/support
	NORWAY 815 56480 www.samsung.com/no/support
	POLAND	0 801-172-678* lub [phone] **(całkowity koszt połączenia jak za 1 impuls według taryfy operatora)** (koszt połączenia według taryfy operatora)	www.samsung.com/pl/support
	PORTUGAL 808 20 7267 www.samsung.com/pt/support
	ROMANIA	08008 SAMSUNG (08008 726 7864)TOLL FREE No.	www.samsung.com/ro/support
	SERBIA	011 321 6899	www.samsung.com/rs/support
	SLOVAKIA	0800 - SAMSUNG(0800-726 786)	www.samsung.com/sk/support
	SPAIN	0034902172678	www.samsung.com/es/support
	SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com/se/support
	SWITZERLAND 0848 726 78 64 (0848-SAMSUNG)		www.samsung.com/ch/support (German)www.samsung.com/ch_fr/support (French)
	U.K	0330 SAMSUNG (7267864)	www.samsung.com/uk/support
	EIRE	0818 717100	www.samsung.com/ie/support
	LITHUANIA	8-800-77777	www.samsung.com/lt/support
	LATVIA	8000-7267	www.samsung.com/lv/support
	ESTONIA	800-7267	www.samsung.com/ee/support
CIS	RUSSIA	8-800-555-55-55	www.samsung.com/ru/support
	GEORGIA	0-800-555-555	www.samsung.com/support
	ARMENIA	0-800-05-555	www.samsung.com/support
	AZERBAIJAN 088-55-55-555 www.samsung.com/support
	KAZAKHSTAN	8-10-800-500-55-500(GSM: 7799, VIP care 7700)	www.samsung.com/support
	UZBEKISTAN	8-10-800-500-55-500	www.samsung.com/support
	KYRGYZSTAN	8-10-800-500-55-500	www.samsung.com/kz_ru/support
	TADJIKISTAN	8-10-800-500-55-500	www.samsung.com/support
	MONGOLIA	7-800-555-55-55	www.samsung.com/support
	UKRAINE	0-800-502-000	www.samsung.com/ua/support (Ukrainian)www.samsung.com/ua_ru/support (Russian)
	BELARUS	810-800-500-55-500	www.samsung.com/support
	MOLDOVA	0-800-614-40	www.samsung.com/support
Area Contact Center		#	Web Site
Asia Pacific	AUSTRALIA 1300	362 603 www.samsung.com/au/support
	NEW ZEALAND	0800 SAMSUNG (0800 726 786) www.samsung.com/nz/support
	CHINA 400-810-	5858 www.samsung.com/cn/support
	HONG KONG (852)	3698 4698	www.samsung.com/hk/support (Chinese)www.samsung.com/hk_en/support (English)
	INDIA	1800 3000 8282 - Toll Free1800 266 8282 - Toll Free30308282 - Non Toll Free	www.samsung.com/in/support
	INDONESIA	0800112888021-56997777	www.samsung.com/id/support
	JAPAN 0120-327	-527 www.samsung.com/jp/support
	MALAYSIA 1800	-88-9999 www.samsung.com/my/support
	PHILIPPINES	1-800-10-7267864 [PLDT]1-800-8-7267864 [Globe landline and Mobile]02-4222111 [Other landline]	www.samsung.com/ph/support
	SINGAPORE 1800	-SAMSUNG(726-7864) www.samsung.com/sg/support
	THAILAND	0-2689-3232,1800-29-3232	www.samsung.com/th/support
	TAIWAN 0800-32	-9999 www.samsung.com/tw/support
	VIETNAM 1800	588 889 www.samsung.com/vn/support
MENA	U.A.E	800-SAMSUNG (726-7864)	www.samsung.com/ae/support (English)www.samsung.com/ae_ar/support (Arabic)
	OMAN 800-SAMSUNG(726-7864)
	KUWAIT 183-2255 (183-CALL)
	BAHRAIN 8000-4726
	QATAR	800-2255 (800-CALL)
	EGYPT	08000-72678616580	www.samsung.com/eg/support
	ALGERIA	021 36 11 00	www.samsung.com/n_africa/support
	PAKISTAN	0800-Samsung (72678)	www.samsung.com/pk/support
	TUNISIA 80-1000-12 www.samsung.com/n_africa/support
	JORDAN	0800-2227306 5777444	www.samsung.com/Levant/support (English)
	SYRIA	18252273	www.samsung.com/Levant/support (English)
	IRAN	021-8255	www.samsung.com/iran/support
	MOROCCO	080 100 2255	www.samsung.com/n_africa/support
	SAUDI ARABIA	920021230	www.samsung.com/sa/supportwww.samsung.com/sa_en/support (English)
	TURKEY 444 77 11 www.samsung.com/tr/support
Africa	NIGERIA	0800-726-7864	www.samsung.com/africa_en/support
	Ghana	0800-100770302-200077
	Cote D' Ivoire	8000 0077	www.samsung.com/africa_fr/support
	SENEGAL	800-00-0077
	CAMEROON	7095-0077
	KENYA	0800 545 545	www.samsung.com/support
	UGANDA	0800 300 300
	TANZANIA	0685 88 99 00
	RWANDA	9999
	BURUNDI 200
	DRC	499999
	SUDAN	1969
	SOUTH AFRICA 0860 SAMSUNG (726 7864)		www.samsung.com/support
	BOTSWANA 8007260000
	NAMIBIA	08 197 267 864
	ZAMBIA 0211 350370
	MOZAMBIQUE	847267864 / 827267864

SAMSUNG

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IN THE US	1-800-SAMSUNG (726-7864)	www.samsung.com/us/support	Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660

© 2014 Samsung Electronics Co., Ltd. All rights reserved.