HEGS8260D - Freezer Hanseatic - Free user manual and instructions

Product Type	Integrated Upright Freezer
Brand	Hanseatic
Model	HEGS8260D
Dimensions (H × W × D)	818 mm × 595 mm × 545 mm
Weight (unloaded)	36 kg
Power Supply	220-240 V~, 50 Hz, 0.8 A
Rated Power	115 W
Refrigerant	R600a (52 g)
Climate Class	SN-N-ST (+10°C to +38°C)
Temperature Range	-14°C to -24°C
Quick Freezing	Yes (Super mode, automatic deactivation after 52 hours)
Door Alarm	Yes (sounds after 60 seconds open)
Overheating Alarm	Yes (temperature above -8°C for 4 hours)
Drawers	3 (removable)
Glass Shelves	2 (removable)
Ice Cube Tray	1 (included)
Door Hinge Reversible	Yes (user changeable)
Cleaning Recommendation	Mild soapy water, vinegar solution for interior
Spare Parts Availability	Minimum 7 years (door seals 10 years)
Protection Class	I

Frequently Asked Questions - HEGS8260D Hanseatic

How do I set the temperature on my Hanseatic HEGS8260D freezer?

Press the TEMP. °C button repeatedly to cycle through temperatures from -14°C to -24°C. The ideal freezer temperature is -18°C.

What does the Quick Freezing (SUPER) function do?

Quick freezing rapidly lowers the freezer temperature to -24°C to freeze fresh food quickly. Activate by pressing the SUPER button; it automatically deactivates after 52 hours.

Why is my freezer making beeping sounds?

Beeping indicates either the door alarm (door left open for over 60 seconds) or the overheating alarm (internal temperature above -8°C for 4 hours). Close the door or press the ALARM button to silence.

How do I clean the interior of the freezer?

Unplug the appliance, remove food and drawers. Clean with warm water and mild washing-up liquid, then wipe with a vinegar-water solution (100 ml vinegar to 200 ml water). Dry thoroughly before restarting.

Can I reverse the door opening direction?

Yes, the door hinges are reversible. Follow the detailed steps in the manual (section 'Changing the door hinges'). You will need a cross-tip screwdriver and the included parts.

What should I do if the freezer is not cooling sufficiently?

Check the temperature setting (lower if needed), ensure the door is fully closed and the seal is clean, avoid overloading, and verify the ambient temperature is within climate class (SN-N-ST: +10°C to +38°C).

How long can frozen food be stored during a power failure?

The maximum storage time is indicated on the appliance type plate. Keep the door closed; a full freezer stays cold longer. If failure is prolonged, move food to another freezer or consume promptly.

Is it safe to store flammable substances in the freezer?

No, do not store explosive or flammable materials like aerosol cans with flammable propellants. The refrigerant R600a is flammable; avoid damaging the refrigerant circuit.

What are the dimensions and weight of the freezer?

Dimensions: 818 mm (H) × 595 mm (W) × 545 mm (D). Weight (unloaded): 36 kg.

How do I obtain spare parts for my Hanseatic HEGS8260D?

Spare parts are available for at least 7 years after the model's final market placement. Door seals are available for 10 years. Contact Hanseatic service or your retailer for orders.

USER MANUAL HEGS8260D Hanseatic

Line drawing of a front view of a large appliance with ventilation grilles and control panel (no text or symbols)

Gebrauchsanleitung

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User manual

Integrated freezer

Table of contents

Please read through the safety instructions and user manual carefully before using the appliance. This is the only way you can use all the functions reliably and safely.

Be sure to also observe the national regulations in your country, which are valid in addition to the regulations specified in this user manual.

Keep all safety notices and instructions for future reference. Pass all safety notices and instructions on to the subsequent user of the product.

You can find more information on setting up the appliance and starting it up for the first time

from page EN-19.

Explanation of terms and symbols,

definitions ...... EN-3

Explanation of terms ..... EN-3

Explanation of symbols ..... EN-3

Definitions ...... EN-3

Safety EN-4

Intended use ...... EN-4

Safety notices ...... EN-4

Appliance parts and control elements .....EN-9

Operation EN-10

Before getting started ..... EN-10

Switching the appliance on and off . . . EN-10

Setting the temperature.... EN-10

Door alarm....EN-11

Overheating alarm....EN-11

Drawers and glass shelves ..... EN-11

Freezing foods, storing frozen foods .... EN-12

Freezing food.... EN-13

Storing frozen food..... EN-14

Defrosting food..... EN-14

Preparing ice cubes.... EN-15

Care and maintenance ..... EN-16

Checking and cleaning door seals.... EN-16

Cleaning the exterior ..... EN-16

Cleaning the reverse side ..... EN-16

Cleaning the interior.....EN-17

Delivery....EN-18

Package contents EN-18

Check the delivery.... EN-18

First use.....EN-19

Before starting to use the appliance ... EN-19

Unpacking and setup..... EN-19

Cleaning before use.....EN-21

Changing the door hinges ..... EN-21

Electrical connections EN-23

Installation.... EN-24

Installing the appliance ..... EN-25

Troubleshooting table ..... EN-28

Service EN-29

Advice, complaints and orders ..... EN-29

Repairs and spare parts ..... EN-29

Waste prevention, free return and disposal.... EN-30

Waste prevention EN-30

Free return of old electrical appliances. EN-30

Disposal...... EN-30

Packaging EN-31

Product fiche concerning EU Directive

no. 2019/2016.... EN-32

Technical specifications ..... EN-32

Explanation of terms and symbols, definitions

Explanation of terms

The following signal terms can be found in this user manual.

WARNING

This signal term indicates a hazard with a medium level of risk which, if not avoided, could result in death or serious injury.

CAUTION

This singal term indicates a hazard with a low level of risk which, if not avoided, could result in minor or moderate injury.

NOTICE

This signal term warns against possible damage to property.

Explanation of symbols

The following symbols can be found in this user manual and/or on the appliance:

This symbol refers to useful additional information.

Caution: Fire hazard/flammable materials!

"4 star" symbol: Freezer at -18^ or colder

Definitions

"Food" refers to foods, ingredients and drinks including wine and other things mainly intended for consumption, which require refrigeration at certain temperatures.

"Food to be frozen" means fresh, room-temperature food to be frozen throughout as quickly as possible – for best results "flash-frozen".

"Deep-frozen food" means food which has already been frozen and for which the cool chain should not be broken.

Safety

Intended use

The purpose of this appliance is to

– store ordinary commercially available deep-frozen food,
– freeze fresh food from room temperature and make ice cubes.

This appliance is designed for use at ambient temperatures of +10 °C to +38 °C.

The appliance is designed for use in private households and is not designed for commercial use or multiple use (e.g.: use by several parties in a block of flats).

The appliance is not suitable for storing blood reserves, medical products, laboratory samples, etc.

The appliance is designed for installation in suitable built-in furniture units. It may not be used as a freestanding appliance. Ensure that the appliance is properly fixed in place. Never use adhesives or glue to fix the appliance in place.

Persons who are unable to operate the appliance safely due to their physical, sensory or mental abilities or lack of knowledge must be supervised during use.

Do not make any technical changes to the appliance.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Use the appliance exclusively as described in this user manual. Any other use is deemed improper and may result in damage to property or even personal injury. The manufacturer accepts no liability for damage caused by improper use.

Safety notices

In this chapter, you will find general safety notices which you must always observe for your own protection and that of third parties. Please also observe the warning notices in the individual chapters.

Risks to children and certain groups of individuals

WARNING

Risk of suffocation for children!

Children can become entangled in the packaging film or swallow small parts and suffocate.

■ Do not allow children to play with the packaging film.
■ Prevent children from pulling small parts off the appliance or putting them in their mouths.
■ When disposing of the appliance, en sure that children cannot suffocate inside the appliance (e.g. do not remove the fridge and freezer drawers, unscrew the appliance door/cover).

CAUTION

Risk of injury!

Children and certain groups of people have a higher risk of being injured when handling the appliance.

■ This appliance can be used by children aged 8 years and older and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

■ Children from 3 to 8 years are allowed to load and unload refrigerating appliances.
■ Children shall not play with the appli ance.
■ Cleaning and user maintenance shall not be made by children without supervision.

Risks in handling household electrical appliances

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Only use the appliance indoors. Do not use in wet rooms or in the rain.
■ Do not operate or continue to use the appliance, if it
– shows visible signs of damage, e.g. the mains cable is defective,
- starts smoking or there is a smell of burning,
– makes unfamiliar noises.

In such cases, remove the mains plug from the socket or unscrew/isolate the fuse and contact our service department (see "Service" on page EN-29).

■ The appliance corresponds to protection class I and may only be connected to a socket with a protective conductor that has been installed properly. When connecting the appliance, make sure that the voltage is correct. More detailed information about this can be found on the nameplate.

■ To disconnect this appliance from the power supply, pull the mains plug out of the socket. The appliance must, therefore, be connected to an easily accessible socket so that it can be quickly disconnected from the power supply in the event of a breakdown.

If the mains plug is no longer accessible after the appliance has been connected, an all-pole disconnecting device complying with overvoltage category III must be connected upstream in the domestic installation with a contact gap of at least 3 mm; consult a qualified professional if necessary (see “Service” on page EN-29).

■ When positioning the appliance, en sure the supply cord is not trapped or damaged. Do not kink the supply cord or lay it over sharp edges.

■ Do not locate multiple portable sock et outlets or portable power supplies at the rear of the appliance.

- Keep the supply cord away from -na ked flames and hot surfaces.

■ Always pull on the mains plug and not the mains cable.

■ Never touch the mains plug with wet hands.

■ Never immerse the supply cord or plug in water or any other liquids.

■ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

■ Independent or improper repairs made to the appliance may cause damage to property and personal injury; any liability and warranty claims will be forfeited. Never try to repair the appliance yourself.

■ Inspections and repairs to the appliance may only be carried out by authorised specialists. Please contact our service department if necessary (see “Service” on page EN-29).
■ Only parts corresponding to the original appliance specifications may be used for repairs.
■ In the event of a fault, as well as-be fore extensive cleaning, pull out the mains plug or isolate/unscrew the fuse.
■ Do not put any objects in or through the housing openings, and also ensure that children cannot insert any objects into them.
■ Check the appliance regularly for damage.

Fire hazard!

Improper handling of the appliance can lead to fire and damage to property.

■ Do not connect to a timer or a separate remote-controlled system for distance monitoring and control.
■ Do not locate multiple portable sock et outlets or portable power supplies at the rear of the appliance.

Risks associated with using refrigerants

! WARNING

Risk of fire and explosion!

Your appliance's refrigeration circuit contains the environmentally friendly, but flammable and – as a mixture of air and gas – explosive refrigerant R600a (isobutane).

■ Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
■ Mechanical intervention in the refrigeration system must only be carried out by authorised specialists.
■ Do not damage the refrigerant -cir cuit, e.g. by puncturing the refrigerant channels of the condensate evaporator with sharp objects, bending the piping, or cutting open the insulation.
■ Ensure that none of the cooling fins or tubes on a cooling appliance are damaged prior to the point of proper disposal.
■ To prevent the formation of a flammable gas-air mixture in the event of a leakage in the refrigeration circuit, the installation space must have a minimum size of 1 m^3 per 8 g of refrigerant in compliance with the EN 378 standard. The amount of refrigerant contained in your appliance can be found on the type plate.
■ To avoid the formation of sparks, do not pull out the mains plug in the event of a gas leak.
■ Dispose of old electrical appliances at an authorised collection or return point.
■ Only use original accessories.

Health hazard!

Spurting refrigerant can damage the eyes.

■ If refrigerant comes into contact with the eyes or mucous membranes, immediately flush eyes with clean water and seek medical attention.

High concentrations of refrigerant vapour can cause dizziness, headaches, nausea or asphyxiation.

■ Do not inhale refrigerant vapour.
■ Immediately air the room if refrigerant leaks.

Risks associated with chemical substances

CAUTION

Danger of explosion!

Improper handling of chemical substances can lead to explosions.

■ Do not store explosive substances, such as aerosol cans with a flammable propellant, in this appliance, as they can form ignitable gas-air mixtures.
■ Never use defrosting sprays to -de frost. They can generate explosive gases.

Risk of fire and health hazard!

The thermal insulation and the interior are scratch and heat-sensitive and can melt or catch fire.

Plastics such as those used in thermal insulation can release toxic fumes if they melt or catch fire.

■ Do not use any electric heating equipment, knives or devices with an open flame such as candles.

■ Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
- Keep the appliance away from open flames and hot surfaces.

Risks in handling freezers

CAUTION

Health hazard!

Contaminated food can cause health problems.

■ Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
■ Clean regularly surfaces that can come in contact with food and accessible drainage systems.
■ Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
■ If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

The appliance may not operate properly if the ambient temperature exceeds or falls below the specified temperature range for a prolonged period. This can then lead to an increase in temperature inside the appliance.

■ Always ensure the prescribed ambient temperature is maintained (see "Intended use" on page EN-4).

Incorrect handling, insufficient cooling or overlapping items can spoil the stored food. This could lead to a risk of food poisoning when consumed!

■ In particular, pack raw meat and fish carefully to ensure that adjacent food cannot be contaminated by salmonella or similar bacteria.
■ Abide by the storage times recommended by food manufacturers.
■ Note that the shelf life of the frozen food may be shortened due to a rise in the temperature inside the appliance (from defrosting, cleaning or power failure).
If there is a power failure, the frozen food may remain sufficiently cold for some time (see “storage time in the event of a power failure” on the type plate of the appliance). In case of prolonged power failure or malfunction of the appliance, remove the stored frozen food from the appliance and store it in a sufficiently cool place or in another cooling appliance.
■ After a malfunction, check whether the stored food is still edible. Consume thawed and defrosted foods immediately, do not refreeze.
■ Use only potable water to make ice cubes.

Risk of injury from frozen goods! Improper handling of the appliance may result in injury. There is a risk of burns caused by low temperatures.

■ The food and the inside walls of the freezer have a very low temperature. Never touch them with wet hands. This can cause injury to the skin. Skin damage can occur even with dry skin.

■ Let ice cubes or ice lollies thaw a little before eating, do not put into your mouth straight from the freezer.

NOTICE

Risk of damage to property!

If the cooling appliance has been transported vertically, lubricant from the compressor may get into the cooling circuit.

■ If possible, transport the appliance only in a horizontal position.
- Keep the appliance in a horizontal position for two hours before turning it on. The lubricant will flow back into the compressor during this time.

Risk of damage to property!

Improper handling of the appliance can lead to damage to property.

■ Place the appliance only on a level and firm surface that can support the weight of the appliance when it is filled.
■ The appliance must be fastened-acording to the instructions in order to prevent any hazards caused by the appliance being unstable.
■ Do not use sharp or pointed objects to unpack it.
■ When cleaning, please note:

– Never use harsh, granular, soda, acid, solvent-based or abrasive cleaners. These attack the plastic surfaces. All-purpose cleaners with a neutral pH are recommended.
- Door seals and plastic parts are sensitive to oil and grease. Remove contaminants as quickly as possible.
– Use only soft cloths for cleaning.

Appliance parts and control elements

Appliance

(1) Control panel

(3) Front panel

(2) Appliance door

(4) Drawers

Control panel

(5) POWER button

(8) TEMP. button °C

(6) SUPER button *

(9) ALARM button 🔍

(7) Display

Operation

Before getting started

• Read the "Safety" chapter from page EN-4.
• Set up and connect the appliance as described in chapter "First use" from page EN-19.

Switching the appliance on and off

NOTICE

Risk of damage!

If the cooling unit has been transported horizontally, lubricant from the compressor may get into the cooling circuit.

- Allow the appliance to stand upright for approx. 2 hours after transport and before connecting.

Switching on

1. To switch the appliance on, insert the mains plug into the socket.
   The indicators on the display (7) will light up for one second.
2. Press and hold the ⏻ button (5) for approximately 3 seconds.
   The compressor starts to work, the refrigerant flows through the pipes and a quiet humming sound can be heard.

If the appliance is making unusual noises, check that it is stable and remove any objects that may be on top of it.

Switching off

• To switch the appliance off, pull the mains plug out of the socket.
• Alternatively, press and hold the button (5) for approximately 3 seconds. The indicator on the display (7) will show “--”.

If the appliance is switched off, leave the appliance door (2) open slightly to prevent mould from forming.

Setting the temperature

CAUTION

Health hazard!

The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. The temperature may increase in the fridge which may cause the foods stored within to spoil more quickly.

■ Always ensure the prescribed ambient temperature is maintained (see "Intended use" on page EN-4).

If you set a lower temperature, you will require greater refrigeration performance. This increases energy consumption.

Switching on for the first time

The standard temperature setting for when the appliance is first switched on is -18^ .

Change temperature

You can set the temperature to between -14^ and -24^ .

- Press the °C button (8) repeatedly until the desired temperature is shown.

The temperature is reduced by 1 °C each time you press the button. When the setting reaches -24 °C, the display jumps to -14 °C when pressed again.

The ideal temperature for the freezer is -18^ .

Activating quick freezing

In "Quick freezing" mode, the freezing area is cooled down very quickly.

- To activate quick freezing, press the SUPERbutton *(6).

The *indicator will appear on the display (7).

The temperature indicator will show -24 °C.

Deactivating quick freezing

Quick freezing is automatically deactivated after 52 hours.

- To deactivate quick freezing manually, press the SUPER button * (6).

The * indicator will go out. The temperature indicator will return to the original setting.

Door alarm

The energy consumption and the temperature inside the appliance can increase if the appliance door (2) is opened often or for long periods of time.

If the appliance door is left open for more than 60 seconds, 3 beeps will sound every 60 seconds for 10 minutes. The Ⓞ Indicator will flash on the display (7).

• Close the appliance door.
• To disable the door alarm, press the 🔔 button (9).

Overheating alarm

If the temperature inside the appliance remains above -8^ for more than 4 hours, the overheating alarm will be triggered: 3 beeps will sound every 60 seconds for 10 minutes.

- To cancel the overheating alarm, press the ☑ button (9).

Drawers and glass shelves

If there is not enough space in the drawers (4), you can remove the drawers and the glass shelves (10).

Freezing foods, storing frozen foods

WARNING

Danger of explosion!

Improper handling of the appliance may lead to an explosion.

■ Do not store explosive substances, such as aerosol cans with a flammable propellant, in this appliance, as they can form ignitable gas-air mixtures.

CAUTION

Health hazard!

Incorrect handling, insufficient cooling or overlapping items can spoil the stored food. This could lead to a risk of food poisoning when consumed.

■ Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
■ In particular, pack raw meat and fish carefully to ensure that adjacent food cannot be contaminated by salmonella or similar bacteria.
■ Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
■ Abide by the storage times recommended by food manufacturers.
■ Note that the shelf life of the frozen food may be shortened due to a rise in the temperature inside the appliance (from defrosting, cleaning or power failure).

If there is a power failure, the frozen food may remain sufficiently cold for some time. In case of prolonged power failure or malfunction of the appliance, remove the stored frozen food from the appliance and store it in a sufficiently cool place or in another cooling appliance. The maximum storage time in the event of a fault is shown on the appliance's type plate.

■ After a malfunction, check whether the stored food is still edible. Consume thawed and defrosted foods immediately, do not refreeze.
■ If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

Risk of injury!

Improper handling of the appliance may result in injury. Risk of burns caused by low temperatures.

■ The food and the inside walls of the freezer have a very low temperature. Never touch them with wet hands. This can cause injury to the skin. Skin damage can occur even with dry skin.
■ Let ice cubes or ice lollies thaw a-little before eating, do not put into your mouth straight from the freezer.

Freezing food

Freezing means reducing the core temperature of fresh, room-temperature food to frozen as quickly as possible – for best results "flash-frozen". If not cooled quickly enough, the food will be "frost-bitten", i.e. the structure will be destroyed. A constant storage temperature of -18 ^ is needed to maintain the food's consistency, taste and nutritional value.

Freezing food has a positive effect on its shelf life. This will also help you avoid food waste.

- Set the temperature in the freezer to -18^ and fill it in such a way that the temperature conditions inside are optimally utilised, guaranteeing optimal food storage: Place food to be frozen in the freezer.

Preparing the food

• Only freeze high quality food.
• Freeze fresh and prepared food dry and unseasoned. Unsalted foods are more durable.
• Allow prepared food to cool before freezing. This not only saves power, but also prevents excessive frost formation in the freezer.
• Carbonated drinks are not suitable for freezing because the carbon dioxide escapes during freezing.

Suitable packaging

Packaging is important when freezing. This will protect against oxidation, penetration by microbes, transfer of odours and flavourings and drying out (freezer burn).

• Only use packaging material that is strong, impermeable to air and liquid, not too stiff and labelled. It should be designated as suitable for freezer use.
• Use plastic clips, rubber bands or adhesive tapes to seal.

Portions

• Use flat portions as much as possible; these freeze through to the core faster.
• Expel the air from the freezer bag as this causes the contents to dry out and takes up space.
• Fill liquid containers no more 34 full, because liquids expand when frozen.
• Do not store glass or metal containers containing liquids such as water, lemonade, beer, etc. Water expands when frozen and may burst the container. Freeze only high-percentage alcohol (from 40% by volume); make sure that it is tightly closed.
• Label the frozen food by type, quantity, freeze date and expiry date. Use water-proof marker pens or adhesive labels wherever possible.

How to pack the freezer properly

Freeze smaller quantities

Once the freezer temperature is -18^ , you can freeze fresh, room-temperature foods.

Freezing capacity

You will find the freezing capacity for your appliance on the appliance type plate.

- Adhere to the maximum freezing capacity if possible.

Up to the indicated maximum freezing capacity:

If you adhere to the maximum freezing capacity, the food will freeze at the fastest rate. The temperature in the freezer briefly rises after placing fresh goods inside. After 12 hours, the goods are frozen to the core.

Above the indicated maximum freezing capacity:

If you want to freeze more food in one go as an exception, freezing will take longer. Keep fresh goods out of contact with existing frozen foods, as the frozen foods could start to defrost. If contact with stored food cannot be avoided, we recommend that you create a cold reserve in the freezer before freezing the fresh goods.

Storing frozen food

The deep-freeze chain must not be broken between the manufacturer and your freezer. The temperature of the frozen food must always be at least -18^ .

• Therefore, do not buy any goods that
– are in frosty, over-icy chests.
- are stacked above the stipulated high-load marker.
– partially clumped (particularly easy to identify with berries and vegetables).
– have snow and juice traces.

- Transport frozen foods in special styrofoam boxes or insulated bags.

- Observe the storage conditions and times on the packaging.

Defrosting food

• Observe the following basic rules when defrosting food:
• To defrost food, remove it from the freezer and let it defrost at room temperature or in the refrigerator.
  – Always defrost meat, poultry and fish in the refrigerator. Make sure that the frozen food is not immersed in its own thawing liquid.
• To defrost food quickly, use the defrost function on your microwave, for example. Observe the manufacturer's instructions and note that bacteria and germs can form in this way.
• If you only want to defrost part of a pack, remove the portion you need and immediately close the rest of the pack. In this way, you will avoid “freezer burn” and will reduce ice formation on the remaining foods.

Cook or use thawed foods as soon as possible. Dispose of the defrosting liquid.

Preparing ice cubes

CAUTION

Health hazard!

Eating ice cubes which have been prepared using impure or standing water can damage health. Incorrect handling can lead to risks of causing food poisoning.

■ Use only drinking water to make ice cubes.

- Fill the supplied ice cube container to the 3/4 level with fresh drinking water and place it horizontally in one of the freezer drawers.

The ice cubes are best removed by bending the ice cube container slightly

or holding it under running water for a short while.

Care and maintenance

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Before cleaning, unplug the mains plug from the socket or isolate/un-screw the fuse.
■ When pulling the mains plug out of the socket, always take hold of the mains plug itself and never pull the mains cable.

CAUTION

Risk of injury!

Dangers for children and people with limited physical, sensory or mental capacity!

■ Do not allow children to perform cleaning and user maintenance without supervision.

NOTICE

Risk of damage!

The surfaces and appliance parts can be damaged through improper handling.

■ Never use harsh, granular, soda, acid, solvent-based or abrasive cleaners. These attack the plastic surfaces. All-purpose cleaners with a neutral pH are recommended.
■ Door seals and plastic parts are sensitive to oil and grease. Remove contaminants as quickly as possible.
■ Only use soft cloths.

Checking and cleaning door seals

The door seals must be checked regularly so that no air can enter the appliance.

1. To test them, clamp a thin piece of paper in various places between the door seal and frame of the appliance. The paper should be difficult to pull through at all points.
2. If the seal is not uniform everywhere: Warm the seal in the appropriate places in front of you with a hair dryer and pull it out with your fingers.
3. Only clean dirty seals with clean water.

Cleaning the exterior

- Use only light pH-neutral soapy water.

Cleaning the reverse side

Remove dust and clean the back of the appliance and the compressor once or twice a year.

- Carefully brush the reverse side of the appliance and the compressor with a soft brush.

Cleaning the interior

1. Disconnect the mains plug from the socket.
2. Remove frozen food from inside the appliance.
3. Ensure that your food is kept cool enough. If you are unable to store it in another freezer in the meantime, wrap it up in a thick layer of newspaper and store it in a cool room or in an insulated bag during cleaning.
4. To clean the inside of the appliance, remove the drawers (4) and the glass shelves (10).
5. Clean all of the parts in lukewarm soapy water. Then dry everything thoroughly.
6. Wipe down the inside with warm water and washing-up liquid.
7. When wiping clean, add a few drops of vinegar to the water to prevent mould from forming.
8. Wipe the interior dry.
9. Clean the door seals with clean water only; they are sensitive to oil and fat.
10. Replace the glass shelves and drawers.
11. Return the food to the appliance.
12. Insert the mains plug back in the socket and activate Quick freezing as described in section "Activating quick freezing" on page EN-11.
13. As soon as a temperature of -18 ^ has been reached, switch the interior temperature back to the previous values as described in section “Setting the temperature” on page EN-10.

Delivery

Line drawing of an open refrigerator with multiple shelves and a door (no text or symbols)

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You will find the type plate inside your appliance.

Package contents

1× Integrated freezer

(4) 3× Drawer
(10) 2× Glass shelf
(11) 1× Ice cube container
(12) 2× Bracket for the worktop
(13) 2× Double-ended screw
(14) 2× Nut
(15) 2× Bracket for the front panel
(16) 1× Separation foam
(17) 12× Screw
(18) 2× Bracket cover
(19) 1× Hinge faceplate
(20) 1× Screw cover
(21) 1× Hinge cover
(22) 1× Hinge faceplate

Check the delivery

1. Move the appliance to a suitable place and unpack it (see "First use" on page EN-19).
2. Remove all parts of the packaging, plastic profiles, tape and foam padding.
3. Check that the delivery is complete.
4. Check whether the appliance was damaged during transit.
5. If the delivery is incomplete or the appliance has been damaged during transport, please contact our service department (see page EN-29).

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Never use a damaged appliance.

First use

Before starting to use the appliance

- Read the "Safety" chapter from page EN-4.

Unpacking and setup

WARNING

Risk of suffocation!

Children can become entangled in the packaging film or swallow small parts and suffocate.

■ Do not allow children to play with the packaging film.
■ Prevent children from taking small parts out of the accessory bag and putting them in their mouths.

CAUTION

Risk of injury!

Improper handling of the appliance may result in injury.

■ The appliance is heavy and bulky. Ask another person to help with moving and installation.
■ Do not pull or lift the appliance by its doors or door handles.
■ Bases, drawers, doors, etc. must not be used as steps or for support purposes.

Dangers from the refrigerant!

Improper use of the appliance may lead to injury or damage to health.

■ Do not damage the refrigeration-circuit, for example, by piercing the refrigerant channels of the condensate vaporiser with sharp objects, cutting off the tubing, etc.

■ Refrigerant is flammable when spurting out and can damage the eyes. In this case, rinse your eyes in clean water and seek medical assistance immediately.

NOTICE

Risk of damage!

Improper handling of the appliance may result in damage.

■ If possible, do not tilt the cooling appliance horizontally.
■ Do not use sharp or pointed objects to unpack it.
■ When unpacking the appliance, never damage the insulation material on the back of the appliance.

The appliance may not operate properly if exposed to low ambient temperatures for extended periods of time. A temperature rise may occur inside.

■ Always ensure the prescribed ambient temperature is maintained (see "Intended use" on page EN-4).

About climate categories

• Always ensure the prescribed ambient temperature is maintained (see “Intended use” on page EN-4).
  Climate category means that the appliance is intended for operation at the specified ambient temperature.

Zone description	Code D	Definition
Extended temperate zone	SN	This refrigerator is designed for use at ambient temperatures of +10 °C to +32 °C.
Temperate zone	N	This refrigerator is designed for use at ambient temperatures of +16 °C to +32 °C.
Subtropical zone	ST	This refrigerator is designed for use at ambient temperatures of +16 °C to +38 °C.
Tropical zone	T	This refrigerator is designed for use at ambient temperatures of +16 °C to +43 °C.

If the room temperature drops significantly below this, the unit will not switch on as often. This indicates that an unwelcome increase in temperature may occur.

Cleaning before use

In order to remove the odour which is present in all new appliances, wipe down the interior prior to first use with a solution made of 100 ml vinegar and 200 ml water. Then wipe it out with clean water and dry all of the parts off afterwards.

Changing the door hinges

If your spatial conditions require it, you can change the door hinge of the appliance door (2). This work, however, requires you to have a certain degree of craftsmanship skills.

In addition to the package contents, you will also need the following material to change the door hinge:

– Medium size cross-tip screwdriver

- Please read through all of the following steps before starting work.

Removing the appliance door

1. Remove the hinge covers (23).

2. Remove the blind plugs (24).

1. Loosen the screws (26) on the hinges (25).
   

1. Remove the hinges and the hinge plate (27).

graph TD
    A["Start"] --> B{Return Path}
    B --> C["Loop Back"]
    C --> D["End"]

The hinges must be moved to the attachment points diagonally across.

1. Fasten the hinges (25) using the screws (26).

1. Position the hinges and the hinge plate (27) on the opposite side.

1. Replace the hinge covers (23) and (21), and the blind plugs (24).

Electrical connections

WARNING

Risk of electric shock!

Touching live parts may result in severe injury or death.

■ Do not operate or continue to operate the appliance if
- it shows visible signs of damage, e.g. the power cord is defective,
- starts smoking or there is a smell of burning,
– makes unfamiliar noises.

In such cases, remove the mains plug from the socket or unscrew/isolate the fuse and contact our Service department (see page EN-29).

■ Do not connect to a timer or a separate remote-controlled system for distance monitoring and control.
If the mains plug is no longer accessible after the appliance has been connected, an all-pole disconnecting device complying with overvoltage category III must be connected upstream in the domestic installation with a contact gap of at least 3 mm; consult a qualified professional if necessary (see “Service” on page EN-29).
■ Do not kink or pinch the mains cable or lay it over sharp edges. This can result in a break in the cord.

CAUTION

Fire hazard!

Improper handling of the appliance can lead to fire and damage to property.

■ Connect the appliance only to a properly installed and earthed electric socket. Do not connect to a multi-socket extension cable or a multi-socket plug.

NOTICE

Risk of damage to property!

If the cooling unit has been transported horizontally, lubricant from the compressor may get into the cooling circuit.

■ If possible, do not tilt the cooling appliance horizontally.
■ Allow the appliance to stand upright for approx. 2 hours after transport and before connecting. This allows the lubricant enough time to flow back into the compressor.

- Insert the mains plug into an easily accessible and properly installed socket (220–240 V\~ / 50 Hz).

You will find all important information about operation from page EN-10.

Installation

Parts for installation

2× Bracket for the worktop

2× Bracket cover

2× Double-ended screw

1× Hinge faceplate

2× Nut

1× Screw cover

2× Bracket for the front panel

1× Hinge covers

1× Separation foam

1× Hinge faceplate

Housing cabinet

The housing cabinet must meet the following requirements:

Installing the appliance

Before installation, check that the door hinges are on the correct side. Change the position of the door hinges if necessary (see “Changing the door hinges” on page EN-21).

The following tools are required for installation

• a cross-tip screwdriver,
• a size 8 spanner,
• a size 13 spanner,

1. Remove the hinge covers (23).
2. Attach both brackets (12) to the appliance using the screws (17).

The brackets can be used either to attach to a worktop or to a side panel.

1. Remove the blind plugs (24).
2. Screw the double-ended screws (13) into the appliance door.

Diagram showing two mechanical components with a directional arrow, no text or symbols present

1. Remove the front panel (3) and insert the separation foam (16) in the middle of the front panel.
2. Replace the front panel.

Technical line drawing of a cabinet with internal components and an inset showing a component labeled (28), no text or symbols present.

1. Level the appliance by adjusting its screw feet (28) to the right height.
2. Use a spirit level to check whether the appliance is stable.
3. Slide the appliance into the housing cabinet.

1. Fasten the brackets (15) to the cabinet front panel using the screws (17).

The brackets must be positioned 130 mm from the centre of the cabinet front panel.

The distance from the brackets to the top edge of the cabinet front panel is calculated using the distance between the appliance door and worktop (A) and the distance between the adjacent cabinet and worktop (B). Subtract the latter from the former and then add 8 mm (i.e. A - B + 8 mm).

1. Attach the cabinet front panel to the double-ended screws (13) using the brackets (15).
2. Tighten the nuts (14) slightly.
3. Attach the pre-installed brackets (29) to the bottom of the cabinet front panel using the screws (17).

1. Align the bracket (15) such that the cabinet front panel is level.
2. Tighten the nuts.

1. Affix the brackets (12) to the worktop using the screws (17).
2. Put the bracket covers (18) on the brackets.

1. Put the hinge covers (23) back on.
2. If you have changed the door's opening direction, place the hinge cover (21) on the left side.

1. Put the screw cover (20) over the double-ended screws.
2. Insert the hinge faceplate (22) into the lower hinge.
3. If you have changed the door's opening direction, place the hinge faceplate (19) on the left side.
4. If you want to install a plinth, make sure that it has a height of 97–177 mm and a width of 600 mm and doesn't cover the ventilation grille of the appliance.

Troubleshooting table

Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a defect in the appliance. For this reason, please check the tables to see if you can correct the malfunction.

WARNING

Risk of electric shock in case of improper repair!

- Never attempt to repair the appliance yourself. This may put your own and future users' lives at risk. Only authorised specialists are allowed to carry out this repair work.

Problem Possible cause Solutions, tips, explanations
Compressor is off.	No electricity to socket. Check	the socket with another appliance.
	Mains plug is loose. Check the	tightness of the mains plug.
	Desired temperature has been reached.	Further cooling not required. When the inside temperature rises, the compressor automatically switches on.
Appliance cools too quickly.	Temperature has been set too low.	Select a higher setting (see “Setting the temperature” on page EN-10).
The appliance doesn’t cool sufficiently.	Temperature has been set too high.	Select a lower setting (see “Setting the temperature” on page EN-10).
	Appliance door not tightly closed or door seal is not completely tight.	See “Checking and cleaning the door seals” on page EN-16.
	The appliance is near a heat source.	Place insulation plate between the appliances or change location.
	Food has been stored warm.	Only store cooled foods.
	Ambient temperature too low or too high.	Adjust the ambient temperature to the climate category (see “Intended use” on page EN-4).
	Compressor seems defective.	Activate ‘Quick refrigerating’. If the compressor isn’t switching on, please contact our Service Department (see page EN-29).
Appliance is making a noise.	Operating noises are functional and are not a sign of malfunction.	Humming: Refrigeration unit is running.
		Flowing noise: Refrigerant is flowing through the pipes.
		Clicking: Compressor is switching on or off.
	Disturbing noises. Check that	it is stable.
		Remove any objects from the appliance.
		Remove any foreign matter from the back of the appliance.

Service

Please note!

You are responsible for the condition of the appliance and its proper use in the household.

If you call out for customer service due to an operating error, you will incur charges, even during the guarantee/warranty period.

Damage resulting from non-compliance with this manual unfortunately cannot be recognised.

In order for us to help you quickly, please tell us:

Name of appliance Colour Model Order number
hanseatic Integrated freezer white HEGS8260D 51437418

Advice, complaints and orders

Please contact your mail order company's customer service centre if

– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
- a malfunction cannot be rectified using the troubleshooting table,
- you would like to order further accessories.

Repairs and spare parts

You can prevent waste by having your defective appliances repaired. Please contact our Service department regarding this.

Spare parts are available for a minimum period of seven years after the final version of the model has been placed on the market. Door seals are available for a period of ten years.

Customers in Germany

Please contact our Technical Service: Phone [phone]

Customers in Austria

Please contact your mail order company's customer service centre or product advice centre.

Waste prevention, free return and disposal

Waste prevention

According to the provisions of Directive 2008/98/EC, waste prevention measures always take priority over waste management.

For electrical and electronic devices, waste prevention measures include extending the lifespan of defective devices through repair and reselling used working appliances instead of disposing of them.

Please help us reduce waste and contact our customer service if your product is faulty.

More information can be found in the brochure ‘Waste Prevention Programme - of the German Government with the Involvement of the Federal States’.

Free return of old electrical appliances

Upon purchasing a new electrical appliance of the same type with essentially the same function, consumers may return an old electrical appliance to a distributor obliged to take back old appliances, at no extra cost for the consumers. This option also exists for deliveries made to a private household. For distance selling, the option of having old electrical equipment collected for free applies only in the case of purchase of new electrical equipment with heat exchangers (e.g. refrigerators, dehumidifiers), screens and display devices with a screen surface > 100 cm ^2 , and large devices with at least one of its external dimensions measuring more than 50 cm.

In addition, consumers may return up to three old electrical appliances of the same type to a distributor's collection point for free, without having to purchase a new electrical appliance. In this case, however, the old appliances' external dimensions may not exceed 25 cm.

Disposal

Disposing of old electrical devices in an environmentally-friendly manner

Electrical appliances contain harmful substances as well as valuable resources.

Every consumer is therefore required by law to dispose of old elec-

trical appliances at an authorised collection or return point. They will thus be made available for environmentally-sound, resource-saving recycling.

You can dispose of old electrical appliances free of charge at your local recycling centre.

Please contact your dealer directly for more information about this topic.

Don't forget to erase data!

If necessary, each consumer is responsible for erasing personal data from electrical and electronic equipment

Batteries and rechargeable batteries, lamps and bulbs

If necessary, old single-use and rechargeable batteries that are not encased by an old electrical appliance, as well as lamps/bulbs that can be removed from an old electrical appliance without being destroyed, must be removed and disposed of separately before you return the appliance.

This symbol means that single-use and rechargeable batteries must not be disposed of with other household waste.

Consumers are required by law to bring all single-use and rechargeable batteries, regardless of whether they contain harmful substances*) or not, to a collection point operated by their communal authority

or borough or to a retailer, so that they can be disposed of in an environmentally friendly manner and so that valuable resources (e.g. cobalt, nickel or copper) can be recovered.

Single-use and rechargeable batteries can be returned free of charge.

Some of the possible contents (e.g. mercury, cadmium and lead) are toxic and, if improperly disposed of, can have adverse effects on the environment. Heavy metals, for instance, can have detrimental health effects on humans, animals and plants and accumulate in the environment and food chain, and then enter the body indirectly through the consumption of food.

There is a high risk of fire with old lithium batteries. Special care must therefore be taken to properly dispose of old lithium batteries and rechargeable batteries. Improper disposal can also lead to internal and external short circuits due to thermal effects (heat) or mechanical damage. A short circuit can lead to a fire or an explosion and have serious consequences for people and the environment. It is therefore important to tape off the terminals of lithium batteries and rechargeable batteries before disposing of them to prevent an external short circuit.

Single-use and rechargeable batteries that are not built into the device should be removed before disposal and then disposed of separately.

Please only dispose of single-use and rechargeable batteries in a discharged state!

If possible, use rechargeable batteries in place of disposable batteries.

*) labelled with:

Cd = Cadmium

Hg = Mercury

Pb = Lead

Packaging

Our packaging is made of environmentally friendly, recyclable materials:

– Outer packaging made of cardboard
- Moulded parts made of foamed, CFC-free polystyrene (PS)
– Films and bags made of polyethylene (PE)
– Tension bands made of polypropylene (PP)
- Saving energy also protects against excessive global warming. Your new appliance uses little energy due to its environmentally friendly insulation and technology.

If you have sufficient space, we recommend retaining the packaging, at least during the warranty period. If the appliance needs to

be sent out for repairs, only the original packaging will provide sufficient protection. If you would like to dispose of the packaging, please dispose of it in an environmentally friendly way.

Product fiche concerning EU Directive no. 2019/2016

The product fiche for your device is provided online.

Go to https://eprel.ec.europa.eu and enter the model identifier for your device to download the product fiche.

The model identifier for your device can be found in the Technical specifications.

Technical specifications

Item number	51437418
Name of appliance	Upright Freezer
Model identifier	HEGS8260D
Device measurements (Height × Width × Depth)	818 mm × 595 mm × 545 mm
Unloaded weight	36 kg
Refrigerant	R600a
Filling capacity refrigerant	52 g
Foaming agent	cyclopentane
Rated power	115 W
Supply voltage / frequency / rated current	220 - 240 V ~ / 50 Hz / 0,8 A
Protection class	I
Climate class: SN-N-ST. This appliance is intended to be used at an ambient temperature between + 10 °C and + 38 °C.